Reviews of The Window Store Inc. (Window Installation Service) in Minneapolis (Minnesota).
The Window Store Inc
2924 Anthony Ln, Minneapolis, MN 55418, United States
Description
Information of The Window Store Inc, Window installation service in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of The Window Store Inc
Sunday
Closed
Monday
9 am–8 pm
Tuesday
9 am–8 pm
Wednesday
9 am–8 pm
Thursday
9 am–8 pm
Friday
9 am–4 pm
Saturday
10 am–2 pm
Reviews of The Window Store Inc
Abby Bryzgornia
We are very happy with our cabinet resurfacing. It looks a lot better than what it did and it brightens the room up. The person doing the work was very tidy and helpful. The complaints we have are minor. We wish the corner bits were finished on the bottoms. Also we wish we weren't rushed on deciding on this company so we could ship around. We like the work but felt it was a bit pricey for just resurfacing. However, having someone clean as they work is the most appreciated thing about the whole experience. The rest of the house stayed dust free! I would recommend this company.
Karen Volner
We love our new windows! The fit and finish is great! No pressure sales process- details and expectations were clearly defined. The install crew were extremely hard working, considerate, conscientious and respectful. Highly recommend The Window Store if you are considering new windows.
Tracy Geise
The Resurface Experts division of The Window Store recently resurfaced our kitchen cabinets. We are totally THRILLED with the results! The process was quick and not as disruptive as we thought and the installers were very courteous, keeping us apprised of the progress daily. They were also able to reconfigure a couple spaces in our kitchen (took out a desk area and replaced with a cabinet; added a lazy susan to a corner cupboard area.) We have received many compliments from friends and family.
We would highly recommend if you are looking to update your kitchen.
Annalie Norlander
We needed two (very old) attic windows replaced in our 108-year-old farmhouse. We had a great, seamless experience with The Window Store. Aaron, the sales person, was honest and didn't make us feel pressured during our quote appointment. We had to wait for a few months for the windows to be fabricated, and they were a bit spendy, but it was totally worth it because they're custom made in Duluth and are specifically made for Minnesota weather. They are excellent quality and we're very happy with how they look and function. Isaac came to install them, he was friendly, professional, and made quick work of installing the windows and cleaning up after the job. We love our new windows and highly recommend The Window Store.
Rob Graham
The Window Store crew did excellent work for our kitchen upgrade. They guided us through the design process with good suggestions and creative ideas. They listened to our needs and were clear about the timeline and costs. Both office staff and on site workers were great to work with, returned calls promptly and handled needed changes in the plan without adding cost. We appreciated that they stuck with us for the whole project and promptly tended to issues that arose after completion. We are very pleased with the self close doors and drawers, roll out shelving, special design wine rack, very unique lazy susan, and more. We love our new kitchen and highly recommend The Window Store for home projects!
Susan Jamison
Our salesperson never rushed us and was very knowledgeable, thorough, and made good recommendations. We appreciated the solid wood doors, solid side panels, quality drawer construction, fully extending drawers, hidden hinges, and many options. The installation crew was friendly and very skilled. Our oak-to-cherry kitchen refacing project with The Window Store worked really well for us and we love our new kitchen.
Jacob Ferrer
Last winter, our patio door was making ice inside of our house and the insulation was not great.. So, We look up online to find a contractor to replace and install our patio door. We found out the window store through google and they have an amazing reviews so My brother and I decided to go with window store to fix our patio and they really did a great job! The quality of the patio door is high class! And the workers are professional and trust worthy… We highly recommended Window Store Inc.. for the major projects!!!
Tim Dehn
Our overall experience with The Window Store was positive. I was extremely surprised they came out to install our new siding in the middle of winter. It took just a little over two days to complete the house and it looks great with a exception of a couple of small spots where corners don't match up but that's about it. Maybe we're just being a bit picky???
The negatives were that we had an arm broken of an Adirondack chair and a few plants pulled up.
Overall we're happy with our new siding and they were knowledgeable about the original make-up of our house and planned accordingly for any issues that might pop up so there were no surprises.
Matthew Shalbrack
We recently had all of our windows replaced by The Window Store and it was such a wonderful experience. For this project, we went back with them and had brand new windows installed into our home renovation project. Would 100 percent recommend The Window Store for any window-related projects and will continue to use them in the future. Service was wonderful and the installers were also great. Can't wait for the rest of the room to be finished so we can fully enjoy our new, beautiful windows!
Jennifer Wilson
The Window Store did a great job replacing my window. It's huge, over 100 inches wide and the old window didn't seal properly. You could hear noise from people going past and feel air coming in. The new window looks great, fits great, has cut down on outside noise, no more air leaks it's everything a window should be. They sent out 2 guys to do the replacement and they were both very polite, efficient, and professional. They put a drop cloth down inside to help keep things clean and cleaned up the ground outside.
Sharon Balke
I had my cabinets refaced and I love how they turned out! All of the doors and drawer fronts are solid wood and our installer did a masterful job. I would definitely recommend The Window Store for cabinet refacing!
Ann Sather
I love my new refaced kitchen cabinets. I was worried when I signed the agreement the day I met the salesman because I hadn't really researched what wood and stain I wanted. By the time the employee came to measure the cabinets, I had done more research and was able to change the wood and stain to cherry wood with a dark stain. The results are great! My installer was an expert and did a wonderful job.
Jane Krentz
I live in an old farmhouse on a lake. It was moved to the site in the early 1900's, and added on piecemeal over the years. On my 3-season porch (which I use year-round) there were 18 floor length windows with storms and screens that were old, warped, badly in need of scraping/sanding/priming/painting. I just couldn't face doing that job yet again.
So, I contacted The Window Store. The entire process was wonderful- from the helpful, no-pressure salesman, to the amazing installer who completed 18 windows in less than 2 days by himself. He cleaned everything up, and hauled away my old windows.
I couldn't be happier! I have been recommending this company to everyone and sending photos of my windows to my family and friends, who are amazed at the transformation!
Honestly, every morning I walk into the room, and look out at the lake and can’t believe I waited this long to have the windows replaced. I love them!
Kate Shalbrack
We loved our experience with The Window Store. We were looking to replace all of our house windows at once + convert our front three living room windows into a bay window. Several window companies came to quote us, and all seemed way overpriced. We had just had a terrible salesman from another window company come to our home practically threatening us to go with his company, stating they wouldn't take our business if we didn't give them the money up front. Then Jake, the Window Store salesman, showed up and everything about his visit was a blast of fresh air. He was so laid back, kind, and non-threatening at ALL. He was very thorough in his brief presentation and answered all of our questions. We were also really impressed by the quote we were given in contrast to the other companies. It was an easy choice to choose The Window Store!
We are so glad we did! Our windows were installed this past week by Ron who was very professional and efficient. And they look AMAZING. The installation process was a breeze. All of the installers were professional and kind. We were very impressed by their efficiency and could tell they took extra time/caution for the more difficult parts.
Our only minor frustration was that it took 15 weeks for our windows to be ready (they had told us it would be 8-10 weeks). But we understand that the current pandemic/lack of jobs is hurting every business. We were patient and it definitely paid off; we absolutely love our Walsh windows and can't wait for our next project with the Window Store!
Abbey Fahnhorst
We had a very positive experience with The Window Store. The process was very easy from start to finish and we love our new windows in our sunroom. We can already tell how high quality these windows are. Highly recommend!
Daniel Marquart
I was wanting to replace the old picture windows on our 65 year old house. I gave The Window Store a call to get an estimate. The salesman that stopped by was knowledgeable and courteous. The price seemed on par with the windows I had replaced last year. The windows were built and ready to be installed several weeks ahead of the time line the salesman guessed. The installers were on time and professional. Our new windows look great and my family could see, feel, and hear the difference as soon as they walked into the room.
Christine Walsh
Our experience with The Window Store was great! Their ideas worked out exceptionally well and I was glad to get their input. The materials they used were high quality. The installer was a true craftsman, cleaned up after himself and most importantly was patient working around my 5 dogs. They installed new countertops, backsplash and refaced our cupboards.
Thomas O'Brien
The Window Store, Refacing Experts, updated our kitchen cabinets. We've been in out house since 1988, and the old cabinets were already showing signs of wear then, so by now they needed new faces. Cabinet doors were refaced. All the lower cabinets were replaced with drawers, making it easier to get at the things we need.
The installer, a very personable young man named Josiah, took about four days to get everything in place.
We are very happy with the work that was done.
gertrude
I recently had all of my upstairs windows replaced in my 1970's home. The staff is friendly and knowledgeable about the product. Jacob was amazing at answering all of my first time homeowner questions.
Overall, the experience was great. The only complaint I have was the delay of start to finish of the install. It started on a Friday. They were to return Monday to finish. Received a call saying first thing Tuesday morning. But they didn't show until Thursday.
Drew Kiperts
They did a fantastic job with my kitchen resurfacing. Even after agreeing to purchase there was still a part of me that was skeptical how custom and seamless it would look. The results exceeded my expectations. The cabinets look beautiful and the custom touches I was able to do (i,e., extending my cabinets to the ceiling, custom molding, adding cabinet doors to the backside of my island, garbage pull-out) made the transformation that much better. Family and friends thought I did a complete remodel with new cabinets (and I didn't even change my countertops or backsplash). Needless to say, I couldn't be happier with the end result.
The service was also great throughout and Jake (the installer), was extremely professional, detailed, and kept me informed during the process and it was all complete within a week as quoted.
Breeana Zenner
We had our kitchen refaced by the Window Store and could not be happier! They did a great job and everyone we worked with at the company was super helpful and provided great service. It started with our sales rep who was extremely helpful in steering us in the right direction and really understood what we wanted to do. The installer was great as well, he did outstanding work. The thing that impressed me the most was that they delivered on everything they said they would. Also, as they got into the project, there was a slight change that needed to be made. I was expecting them to say that that wasn't in the original agreement and going to cost us $xxx. However, all they said was they agree and they just took care of it. They were great to work with. They really exceeded my expectations and highly recommend them!!
Emily Sauey
They were great to work with! Great communicators, professional and fast. The doors we had replaced bring so much curb appeal, and are so much more efficient, especially as we’re getting into winter. Would 100% use them again!
Theresa JP
I love my new navy blue kitchen. No more 1988 outdated cabinets. I dreamed of a new kitchen in my favorite color. It’s perfect. When I learned of refacing and The Window Store had navy blue, I knew I was moving forward with them. Amazing, helpful and gorgeous. I found the perfect countertops too.
Mikayla Akers
My fiancé and I used The Window Store Inc to reface our kitchen cabinets and install new countertops in our little ‘fixer upper’ (attached are before and after pictures). For the most part, our experience was great! John, the installer, was professional, on-time, and went above and beyond to make sure everything was done correctly. The only issue throughout the whole process was communication. If we had not called several times- & I mean SEVERAL times to make sure the correct changes were applied (we changed the countertop style and added an under mount sink), we would’ve ran into several issues the day the project was scheduled. Even after Mike, in advertising, confirmed and told me the changes to our project had been made, the first day of the project we were told the changes had not been applied. Thankfully, John took extra steps to make sure everything was corrected. My only advice would be to make sure you call and double/triple check on things; especially if you make changes to the project. Overall, the finished project was exactly what we wanted!
Alena Hyams
I love my new windows and received a great price from the window store! There was a slight issue with scheduling where the team they sent out to install my windows did not have the right equipment so install was postponed by about a week. However, after calling the company to talk about this, I was granted financial compensation for the inconvenience.
tiffany mueller
We would absolutely recommend working with The Window Store! Every part of the process, from sales to installation, made our decision to go with them super easy to make and be proud of. The quality of their windows are outstanding. After just one night with our new bedroom window, we now know what I’ve been missing - quiet. We live in a jet path and their windows have minimized the noise significantly! On top of that, the installation process was fabulous, Ron did an outstanding job! He has impeccable attention to detail which we really respect. All in all we’d absolutely recommend their services to anyone we know!
Tom Matthias
The staff, from sales to those installing the door, at the window store were easy and pleasant to work with. They communicated well, gave options and made helpful suggestions along the way.
Our old door was misaligned, letting in drafts and overall in need of an overhaul.
We love the look of our new door! The light that it lets in brightens up the space and makes the inside feel more welcoming. The door opens and closes with ease and isn't a struggle like our previous door.
Janine Schimmelman
We had our 25 years old cabinets re faced and now they look brand new. I went from oak to a mission style that works with the rest of our decor. The salesman was not pushy and our installer did a wonderful job. Everything went as planned.
Kayla Michaud
The window stor, Inc was amazing. The guy Ron who installed our windows did amazing job. I am so very proud. I love the new windows. It makes my house look amazing.
First three picture are of my windows before
The other two pictures are after.
Love them thank you so much!!!
Carol Bowman
The Window Store was great to work with. Alex came out to look at my roof originally, but found a new roof was not needed right now. I appreciated his honesty. I had planned to do some window replacements for old crank-out windows with another company. That project fell through so I called the Window store. They were able to replace the windows sooner and with less expense than the other company. I appreciated how quickly the window install went. It was November, so it was cold and the installers worked quickly to make sure my home did not get too cold inside. They were professional, friendly, and efficient workers. I am happy there are no more drafty windows. I also like that the windows are made in Duluth, Minnesota and this company stands behind their products.
Erin Garcia
Was a simple process from consultation to installation. Josiah and Norm were very courteous and kept things tidy. They did not rush the project a long and it seems like good quality work. I love the difference it made in my home. Overall I am very pleased!
Connie Gott-McCoy
on jan. 25th, I had the window store replace my bedroom window. the old window wouldn't close properly, and you could see the outside through the tracks. The installers, isaac and reed did an awesome job! They were very in-tune to all of my wants and concerns regarding the installation. They were very considerate about keeping my light beige carpet clean, and totally cleaned up all the mess when they were done. It was like they were never even here! The window looks great--I couldn't be happier with the outcome! And also a special shout out to Travis Person, the representative for the company who came out to show me the window and discuss colors, cost, style, etc. He answered all of my questions and made sure I understood what I was ordering. All in all, it was a great experience, and I would recommend the Window Store to anybody. Thanks so much to Travis, Isaac, and Reed!!! Connie
Deb R
Satisfaction Plus Plus !! We had our honey oak kitchen cabinets refaced with The Window Store. This company is awesome in every way! The salesman, Mike Leisen, was thorough and honest in his description of the scope of the project and how our expectations could be met. He gave me as much time as I needed to make a very difficult decision on which cabinet style to choose. And, the day after signing the contract I changed my mind on the cabinet color and he was very gracious and accepting of my decision. The guy who came out to make the detailed drawings was meticulous and insured us that some of our modifications could be realized. But the true STAR of the company is the installer - Jon Amos!!!! He is a professional in every sense of the word. His 20+ years of experience is evident in the finished product - every piece fits seamlessly, all the corners are mitered perfectly, every door is square. His work ethic and high standards, in addition to his attention to detail was paramount in making our finished product look so amazing. We could not be happier with the results and would recommend The Window Store to anyone interested in updating a kitchen. A Superior Job done by a Superior Company!
Julia Ryan-Holch
After living with a dark, 70s-style kitchen cave for 17 years, we learned that our good friends had their kitchen cabinets re-faced by the Window Store and were very happy with the outcome, the cost, and the short completion timeframe. Knowing we could neither stand, nor afford the total disruption and cost of a full gut/remodel, we met with the WS salesperson, who dedicated an entire afternoon to describing options, helping us navigate material choices, and telling us in great detail what to expect during the process. Due to covid, the ETA was understandably extended. We signed the contract in May, countertop/sink was installed in September, and cabinets were re-faced during a 5-day stretch in October. The installer was on time, worked hard all day, and cleaned up at the end of each day. He replaced backbreaking lower shelves with drawers, extended the uppers to the ceiling, and installed soft-close on everything. The room went from heavy, claustrophobic fake-mediterranean style to modern, accessible, bright and sleek, and the room now feels huge! Just in time for another winter working from home…what a gift. Wish my Photos could do it better justice. Thank you, Window Store!
Cory Wray
We were very pleased with our experience with the Window Store. From the initial request for our window project, everyone we worked with was so pleasant. The sales team, the window measurer, Jordan from finance, to Paul and the installation team; we had nothing but a great experience! We had 19 windows replaced in our almost 100 year old Craftsman Bungalow. We immediately noticed a difference in the temperature of the house and can finally sit by the front windows without being wrapped in blankets because of the cold drafts! The second best part about the new windows is the ease in which they can be cleaned! It's so easy to clean both sides from inside the house! We couldn't be more pleased with our project and would highly recommend them to anyone looking for great quality windows at an affordable price! Thank you, The Window Store, for a job well done!
Ben V
A good experience all around. Good customer service and good prices. We had 8 windows installed upstairs. The installer (Mike) was very professional and considerate. One minor tweak needed to be made to a window that was sticking a little bit and they sent someone out within a week. The photo shows 2 formerly stationary side casement windows they were able to convert to crank outs. We’d recommend them without hesitation.
Sue Dorf
I am really happy with The Window Store Inc. For 25 years I have lived with a clouded patio door! It would also refuse to close during the coldest part of the year. Getting new windows has been on my bucket list for years. I am not fond of having sales people come out to my home. A recommendation from a neighbor made me call The Window Store Inc. Travis, the salesman that came out was a joy to work with. He was very easy to communicate with. Was very knowledgeable about the product and did not try push me to do anything more than the 5 windows I needed to replace.
Amber Roitero
The Window Store did a great job updating our kitchen cabinets. The whole process was quick and tidy, and they were very communicative. Our kitchen is now much more functional, and we are very happy with the results.
Geoffrey Meyer
The Windows Store (St Anthony MN) has just completed refacing our kitchen cabinets. The cabinets are solid but definitely mid '80's in design. With the Windows Store we have upgraded to a much more contemporary style, brightened the kitchen, and made some modifications so we can install an over-stove microwave. The roll-out drawers for the pantry cabinet are great! We can see what we have!
The installer, Rick, was professional and an ease to work with. He has a great attention to detail, kept things clean and restored the kitchen daily to be usable for preparing dinner. The rest of the house, with everything removed from the cabinets, was a bit of a disaster :-)
Steve, our salesperson, was great in helping us choose design, colors, and improvements, without a “hard sell.”
I highly recommend The Windows Store.
Sarah Peterson
Such a great experience with The Window Store! Howie was a great sales individual and answered all of our questions while sharing his thoughts about what design would work best for our space. Our installer, Dave, was experienced and professional throughout the install. He did a fantastic job and did a thorough clean up. I could not be happier and feel like the new windows have transformed our interior space and add great curb appeal to our property. It feels so good to check this project off the list! I would recommend this company to anyone looking for a fairly priced, quality experience!
Abby Keane
The Window Store is a very transparent and honest company. From the beginning we knew the costs and were kept in the loop with updates on our windows. I never felt concerned and knew all my questions would be answered. The installation went smoothly and the craftsmanship is spectacular. It has been 6 months now since the windows were installed and we have had no issues at all! Very happy with the purchase.
Christy Allar
We just had two exterior doors installed by The Window Store yesterday and love them! We are first time home owners and initially I was wary about the door to door interaction but the two gentleman that I spoke to were very low pressure and just feeling out whether we'd be open to getting a quote for any projects we had coming up. They set up an appointment for someone to come out a few days later. Our sales person, Howie, was exceptionally knowledgeable about doors. He helped us feel confident with our choices and outlined the projected time line and everything else we would need for installation to go smoothly. Everything proceeded as he said it would and the process was entirely painless. We will definitely be keeping The Window Store in mind for future projects!
Laura Sommervold
We recently had The Window Store reface our kitchen cabinets. The cabinetry in our home was custom built in 1962 but the doors and drawers were in disrepair after so many years of use. We maintained the layout, keeping the original solid wood boxes, but now we have sleek new cabinet fronts and new smoothly gliding drawers. In addition, they reconfigured the space to replace an outdated 24-inch double oven/range top combo with a new slide-in oven. The salesman was very thorough and helped us understand where we could save money and where it would be best to splurge. The installer was very skilled and did excellent work. We had a few bumps along the way, as happens with any home project, but The Window Store was very responsive to our concerns and quickly fixed any issues.
D F
The Window Store just completed our kitchen reface project. We are extremely happy with the professional service from start to finish; and we are especially pleased with the finished product!
Our salesman, Arlen, was very knowledgeable of the process, product, and options available to us. He was also very patient with our request to see new samples after we changed our mind and decided to go dark instead of light for our new cabinet finish. Once we decided to go ahead with the project, Arlen told us exactly who would be contacting us and what the timeframe would be for each step….all of which happened exactly as Arlen said it would.
Our installer, John, was very skilled and knew exactly what he was doing. He was here on time every day; and completed the project right on schedule (5 days). He was very friendly & able to answer any questions we had along the way. Best of all, John’s workmanship was truly excellent!
The quality of the products used is exceptional, where we refaced our oak cabinets with Birch in a Mediterranean stain. The doors & drawers (100% birch for the front; and dovetail drawers made with cherry) are just beautiful; and we love the hidden hinges and soft-close doors/drawers that are included. The Window Store was also easily able to do the customizations we asked for (ie, John raised the floor of the cabinet above the fridge so that we can fit in a larger fridge someday; and they pre-built cabinet boxes that extended our old cabinet frames to the ceiling).
Again, we are extremely happy with our finished refacing project and would absolutely recommend The Window Store to anyone who is interested in updating their cabinets without having to pay for a full rebuild. Included are pics showing our old oak cabinets; what they looked like midway through the process; and then the finished product. We had a terrific experience and our cabinets are gorgeous!!
Mark Henrich
The process of purchasing windows from The Window Store went very well. From scheduling the appointment with a sales representative, to scheduling window measuring, to the window installation, to putting the final trim on the windows inside and out was a smooth process. The personnel were very friendly and knowledgeable about the product and willing to do what was needed to give me a finished product.
The process began when I called The Window Store and talked to Laura who set up an appointment for me to visit with Jacob in March of 2022. Jacob showed up and told me about the windows and which ones would be the best for my house. He also explained to me about their word of mouth program or Advertising Agreement that would help in lowering the cost of the windows. They would take before and after pictures of my windows to show the final product and the difference their windows made in increasing the value of my home. I decided to purchase the windows. Jacob said that the windows would not be ready until the end of June, beginning of July. I thought that would be fine. I then scheduled an appointment for the following week for an employee to come out and measure for my new windows.
I received a call from Hailey to schedule an appointment for the installation of my new windows. After several rounds of phone tag we finally connected. She wanted to set up a time to install my windows, this was at the end of April beginning of May. 2 months earlier than expected.
Windows were installed mid May. Izzy was the main installer with another installer and they did a very nice job. They finished installing the windows on Friday and would come back on Monday to finish putting the outside trim on the windows. Needed to allow for the foam insulation time to harden and set before putting the final outside trim on the windows. I was not happy about how the window sill area and trim looked for my front window. Izzy mentioned that sanding down the area and painting it the trim color would work in making it look finished. I was not satisfied with that answer. I waited until Monday to discuss other options for my front window.
Came home and Jake and another installer were doing the finish work on the outside part of the windows. They did a great job of putting the outside trim on the windows. The windows look awesome. When they were close to being finished I asked Jake if he could come in and look at my front window. I explained to him the situation and he had some ideas of what he could do to remedy the situation and would come back on Thursday.
Jake came back on Thursday and put 1 inch trim all the way around the windows on the inside. Great idea and it looks awesome. Now the front window on the inside looks finished. Very happy with the result.
I am very pleased with my windows. It is great to have the ability to open all of my windows on nice days and get some air flow through my house. I could notice the noise dampening effect of the windows as soon as they were all installed. Now I can’t wait for the energy efficiency they will bring. Overall very, very pleased with my purchase of windows and the professionalism of its employees from The Window Store.
Justin Zollar
I have had a great experience with The Window Store. Travis was incredibly helpful in getting me setup with brand new windows and patio doors, which were replacing windows installed back in the early 70s. I never used to open my windows or doors for fresh air, because the seals were so bad that bugs would fly through. Every winter I had to wrap my windows and doors in plastic, and even then the plastic would have frost on the inside. Great price, great product, great people. What else can you ask for? Another benefit is my AC runtime. My AC has been running 30-40% less since my new windows were installed. An absolute game changer.
ann bahnemann
Kim was wonderful, she walked us through all of the options that we had for windows. We had 49 yr old, odd shaped windows through out our townhouse. She was able to envision what would look best in our dining room. I never envisioned large casement windows there, but they are gorgeous there. Kim was wonderful and walked us through every aspect of what to expect. Charlie's crew came through and in one day replaced all of our windows. They were quick, efficient, and wonderful. We have windows that we love. Should we ever move and need new windows, I know what company to call. Thank you for giving this old house a beautiful update. We can see clearly now!
D John
Had cabinet refacing on old 1960's maple cabinets & 1980's home store cabinets with cherry. Looks great, love it. Great workmanship done by Jim G. Took 3 1/2 days. Protected the work space & kept everything clean. Very pleased.
Mary Hoffart
Had the Window Store do a kitchen reface for us. The process was very smooth and am very happy with the new look.
- the salesman was very knowledgeable and did a good job of explaining the process and options to us.
- the real stars of the project were the installers, very knowledgeable able to compensate for some of quirks of my original set-up and had good suggestions.
Very happy with the entire process and would recommend them to others looking to update their kitchen.
The pics show the old oak to the new sandstone color.
Sarah Hayden
We had 9 windows replaced in our home this week. Our windows have been needing replacing for several years so you can imagine the shape they were in. The new windows have made the look of our entire house - inside and out - so much better! I cannot believe the difference! We are so please and happy with these windows, the sales process as well as the install. The installation was about 1-1/2 days and the crew was spectacular! Paul answered all my questions, walked with me around the house to look at the install all the way through and was very knowledgable about the entire process. The crew was friendly, very courteous and kept the entire job site clean and picked up. We would highly recommend these windows and this company.
Lori Hernandez
From the initial sales visit to the installation of our windows, we have been nothing but impressed. Every person within the company has been professional, courteous, and has answered each of our questions thoroughly. The windows are beautiful products and the installation crew was extremely respectful of my home. The installation was done beautifully. We are so happy we chose The Window Store!
Prin Myhre
I had 2 windows replaced in my condo that was built in 1924 as an apartment building and converted to condos in the 90s. Owen and Dave did such an incredible job, the windows are gorgeous, they cleaned up everything inside and outside after the install. I cannot tell you how impressed I was by their service and attention to details upon the install! They were on time, which is so important to my schedule as a busy Registered Nurse. I definitely will use them again and highly recommend you check out the Window Store.
Michael Deschler
I highly recommend the window store if you are in the market to upgrade your windows. The rep did a fantastic job getting me all set up on the window replacement. Greg told me about the companies history, showed me samples of the windows and then showed me what areas had issue, then explained financial options. My windows were measured and ordered right away. The materials were delivered a day before and Adam did a fantastic job which included installing 6 windows at my home in 1 day. The windows are beautiful and I intend on working with them in the future
Jorun Kaufman
We are pleased with our 11 new windows!
We’re returning customers and we finished the balance of replacing our home’s windows.
The Window Store delivered on the service promised. The Windows arrived on time and installed by an experienced carpenter for a clean, professional finish. (Thanks Ron, great work).
We’d recommend the Window Store based on our experience.
Beth Beckers
We had three of our windows replaced on the main floor of our house in February because the old windows were wood & circa 1989. The salesman who came out to give us our quote was extremely knowledgeable & explained the high quality features service we would receive with our windows. We were extremely happy that they are manufactured in Duluth, MN (living in MN, it reassured us that they would work for the extreme temperature fluctuations). We LOVE the look of our new windows & said goodbye to any draft we previously had. We will definitely be purchasing from this company in the future. The windows are a high quality service back by excellent service.
Megan Garrido
The Window Store Inc replaced four windows on our lower level, which were original to our 1960s house. They replaced the rotting wooden frame, as well. The windows are high quality and worth the cost. We liked that they were manufactured in Minnesota, as well. The installation went smoothly and they did a great job matching the exterior of the house. The installer explained to us how to prevent rot issues down the road and demonstrated how to clean the windows. We will be using this company again for our next project.
Fidel Coronado Vega
We had a few windows replaced in our home. One had rotted and the others were older and drafty. The installer did a great job. 100% will use them again for the rest of our windows.
Nina Michelle
My husband and I hired The Window Store to reface our kitchen cabinets. They are true professionals who stand by their work and offered honest advice every step of the way. The cabinets look beautiful, and we’ve gotten a lot of compliments!
Sheri Senn
The Window Store, Refacing Experts, updated our cabinets from oak to a beautiful white. From the initial consult, financing, measurements and installation we felt we were their top priority. We were given a timeline of when we would get a call about the next step and the timeline was very accurate. We waited 16 weeks for our cabinets to be done, but it was well worth the wait. The installer was very professional and worked with us to fix anything we noticed and mentioned to him. The brand new doors and drawers are solid and will last for a long time. We would definitely recommend The Window Store!
Patricia Salinaz
I would recommend The Window Store Inc.
In 2013 we had 2 lite sliders, a 3 lite sliders and 1 double hung. We wanted to pay these off before finishing the rest of the house.
We moved into our house in 2004 and the windows were really old, storm windows, very hard to open, wooden windows hard to open.
Now 2021 we finally finished the windows and front door and patio door.
What a difference our house looks like, we absolutely love our new windows, and new front door, patio door.
👍👍👍
Kathryn Eakright
We love the way our cabinets look, and the work is of very good quality. I love that the doors and drawers are made from real wood, and not MDF. The sales person worked with us to find a way for us to afford the project. Even with real wood they were more affordable than other companies we got quotes from. There was a bit of a snafu with our breadboard, and we had someone come in twice to correct it. I am satisfied with the way it was fixed, but it's not perfectly lined up. Overall, it was a good experience, and I would recommend The Window Store for cabinet refacing.
Andrea Everson
Really lovely and responsive team. We love our new windows. The metal work on the outside facing wraps looks good - the quality of the work varied somewhat between professionals (we had multiple professionals work on ours), but we’re happy with the overall product.
Kjeil Olson
From the sales staff to the installation crew, The Window Store Inc was great. Originally we looked at windows, but actually ended up getting a new roof this season with the recent storm damage. Their team was quick, and had our new roof installed within a day.
Anna Wosika
We replaced some bad windows on our older home. The Window Store made the process easy! The windows are now in and they are beautiful. They slide easily and are simple to clean. The sales process seemed a little pushy but the installation and education part of the process was great. Office staff and installers were super nice. We would use The Window Store again.
Karen Spicer
Our new windows from The Window Store match and look fabulous with our existing woodwork. Our new Walsh windows open seamlessly and look amazing.
We had all but one window changed in our home. The guys removed and replaced them all in one day! They worked extremely hard and did an excellent job!! They cleaned up after themselves and we couldn’t have been more pleased with this crew. Below is a photo of a window that used be split in 4 parts. They were able to open the middle up and make a 1 larger window and 2 sides. We love it!
Elizabeth Suckow
The Window Store did such a great job installing our new front picture window. We had original windows over 50 years old before, and it’s amazing what a difference our new window makes. So much light, more efficient, and a really solid product. They did a great job installing and the whole process was really easy. We can’t wait to schedule our other windows.
Andrew Beard
The Window store installed a top-quality window at a lower price than other quotes. We were impressed by professionalism of the organization and the quality of the window. We specifically are pleased with how thick the windows are and how much noise they eliminate when compared with our old windows. We can't wait to replace the rest of the windows in our house!
Samantha Carlton
I'm very happy with the experience I had with the window store. The sales man I worked with was great, he never pressured me to replace more windows than needed to be replaced. The installers were very tidy cleaned while they worked and made sure everything was cleaned and up to my standards before they left. I would definitely recommend them and I will be using them again in the future.
Julia Grogan
We had The Window Store replace 6 old single-pane windows including our dining room picture window. Every step of the process went smoothly from the estimates to the installation. The time to manufacture was longer than we'd hoped but that was out of their control and still within the 4-8 weeks they originally quoted. They continued to communicate and send updates and once they had the windows, the install appointment happened quickly. The installer even found some bad seals on other windows we didn't have them replace and caulked them up to prevent further damage.
We have more windows that will need replacing over time and we will definitely return to The Window Store when we do.
UPDATE: Removed a star because the service department has completely blown me off. A technician came out about an issue with a window not staying open. He said he's get back to me about a fix but hasn't. I've reached out in 3 different contacts forms with no response. This was 4 weeks ago.
Cecilia Genereux
The Window Store Inc just recently replaced the roof on my house and garage. The sales person I worked with was very helpful and knowledgeable. He explained everything in detail. The roof was done on schedule. The roofing crew arrived early and had all work done and the yard cleaned up by mid-afternoon. The crew laid done tarps to collect the roofing debris and did a great job at cleaning up. I was impressed with how fast they worked and what a great job they did. Everyone I worked with from the sales rep to the roofing crew were courteous and friendly. I definitely recommend the Window Store Inc if you need to have our roof replaced and I would use the company again if I needed to have other work done.
Kelly Van Maanen
We had a great experience with The Window Store for our kitchen cabinet refacing! They were extremely thorough in the planning process. They were accurate on their timelines and install time. The installer was very personable and did a great job. We LOVE the results! They use real wood and quality hardware for a beautiful result!
Dave Baumgard
I had new windows installed by The Window Store Home Improvements on January 22, 2021. I worked with Travis Person from a sales perspective and I was very impressed with the quality of the EcoMaxx windows and Travis offered very competitive pricing. I had proposals from two other contractors and selected The Window Store.
The installation crew showed up on time and completed the project same day. They were very professional, respected my house, did a great job on installation and performed a thorough clean-up when finished.
As anyone in the Twin Cities knows, we went into the deep freeze with temperatures in February and I was very pleased with the performance of the new windows.
I would definitely recommend The Window Store to others.
Photos 1-7 are the old windows; photos 8-13 show the new windows
Kathleen Tenvoorde
We are very very pleased with our cabinet refacing and shelf. Keith was very professional and an expert at this. Our kitchen looks brand new! -
James Finley
Returning customer for window replacement and could not be happier. The quoting process was easy, the price for the quality of the windows was better than other top rated competitors in our area, they set reasonable expectations for when the windows would be ready for installation, and the installer did a phenomenal job putting the new windows in. The new windows and exterior wrapping look amazing and the windows work perfectly.
It has been also been two years since we originally contracted them to replace several windows original to our older home, and all work perfectly and still look brand new. We have had no issues with glass fogging or cold air seeping in even during the cold Minnesota winters. Would highly recommend using The Window Store if you are pursuing window replacement.
Michelle Beaudry
The Window Store is the best. We had windows installed in the front of our house what a difference. The guy who did all the work himself was so professional and helpful. We were amazed it only took an afternoon. We definitely will have them out next year to do the windows in the back of our house!
Karen Mundahl
We are very happy with our kitchen!! The Window Store did a great job. Everyone we worked with on the project were great. Our installer John did a great job and always let us know what was going on and he stayed on schedule with the project.
Megan Hanzel
As new homeowners, we were novices in the home improvement category, but knew something had to be done about our house's original 1964 windows. After researching reputable window manufacturers, we found Walsh Windows (which are made in Duluth!), which led us to The Window Store. Howie Garren came over the next day for a sales introduction, and presented us with a quote that was very workable. We did agree to the advertising contract--which requires a sign be placed on our property and left for 60 days, and a review be written within 30 days of installation-- in exchange for a discount on our project. Although I was initially wary of this agreement, now that our new inserts are in, I am very happy with the product and the quality of the installation, and would recommend The Window Store to others looking to upgrade their windows.
Julia DePew
The Window Store just installed two beautiful exterior doors that look amazing and fit perfectly. We have used them for new windows, a kitchen remodel and now doors. Every experience has been very polished and profesional! An exceptional company!
Jennifer Hagen
We updated the picture window to our sunroom to be larger. The staff was considerate of what my end vision for the room was vs the wall structure and cost-effectiveness.
In the past, we had dealt with other companies that did sloppy finish work, but The Window Store install team did a great job ensuring the trim work and final details looked perfect.
Noel
Travis sold me all new windows for my house and they are fantastic! The Window Store was a joy to work with and buy from. They kept me updated on the status of the windows while they were being made.
Charlie and his installation crew did a great job! Very professional service all the way around.
Nora Markfort
I had five windows replaced. Very pleased with the quality of the windows. The guys paid attention to every detail.
I am going to have more windows replaced by The Window Store.
Make sure you allow time for the windows to be custom made.
Worth the wait.
Brenda Ghess
We replaced 6 windows and 2 patio doors that were original in the earlt 1970s. The Window Store got the new windows installed in one day. The new windows look great.
Lizzy Beghelli
We had a very positive experience with the Window Store Inc. We knew that we didn't need to replace our cabinet bases, but still needed an update. Our sales manager did a great job of walking us through the process and helping us pick out details like material type, design, and color. We were even able to swap out a few cabinets for drawers or flip drawers and appreciate the "modern amenities" like hidden soft close hinges not found in our original 1950s kitchen. Our installer was wonderful, paid so much attention to detail, and was really dedicated to making our kitchen look perfect. It really does look brand new! We had a slight hiccup where our project took a bit longer than expected, but it wasn't anything major and is something that we factored in anyway (construction always takes a day or two longer than anticipated and I would guess that the COVID boom in projects is largely to blame and will soon fizzle out). We're very satisfied with the product and the service and I would definitely recommend the Window Store to anyone looking to do a similar project.
Suzanne Lawson
We had a great experience getting our kitchen refaced. We had some delays on our end from our first meeting until the kitchen was actually done but it was worth the wait. Our installer was top notch and did an excellent job making our kitchen look beautiful! We went from a old, tired seventies kitchen to an up to date great look.
Catherine Boese
Great windows, what an improvement. I can't wait till winter to see a lower heat bill. I had windows that needed to be held open with wooden sticks. Now I can open a window with 1 finger if I wanted - no stick required. I had no way to clean my old windows, now just swing them in.
I replaced 2 right next to each other for one large slider (with matching trim on my other front windows. I looks great!
The crew was quick, cleaned up and friendly.
Deb Gustafson
Starting with Shane who was knowledgeable and a no pressure sales person to Keith, it was a terrific experience. Very happy with the work. Loved to hear Keith singing along to the music on his radio as he created our new kitchen. To me he felt confident, comfortable and happy and his work showed that. We highly recommend The Window Store.
Howie Skillings
I needed my egress windows replaced and as a repeat customer I knew they would do a great job. So impressed with their great products accompanied by professional and friendly service. I will continue to recommend The Window Store and Travis Person to everyone I know.
Robert Vallone
Overall an ok experience. Job was completed by a contractor and 2 Window Store employees. One of their employees was only on the job for one day, leaving 2 people to finish. After the original installation, I noticed that the 2-light sliders had been installed incorrectly. The center of the bottom was either not shimmed correctly or the installers had tightened the center screw way too tight. The bottom was bowing down noticeably as there was a gap in the screen to bottom track. They did send the contractor back to correct this and so far I am happy with the results. Adam - the contractor - seemed to be much more concerned with the install than the employees of the Window Store.
Time will tell how the quality of the installation may affect the windows.
Side note - they did not clean the windows before leaving.
Katie Cornelius Seuntjens
We had our upstairs 1920s/1930s windows replaced with new inserts this past week. The installers got all 13 windows installed in one day and cleaned up all materials right away. The windows have brought so much additional light and living on a busier street, we’ve already noticed a reduction in the sounds of traffic. The crew was great and made sure that all floors were covered and wore masks while in our house the entire time. I would definitely consider again for future window needs!
Dylan Cosgrove
We love our beautiful cabinet refacing! It started with our oven going out just before Thanksgiving and aligned perfectly with the friendly Window Store Sales rep canvas of our neighborhood. We blew out a wall, got new appliances and it was all driven by our beautiful new cabinets!
William Stahlmann
We had our kitchen cabinets refaced though that term does not do this project justice. Cabinet doors and drawers were replaced with new solid wood materials which included dovetail craftmanship joints. All new hardware was installed. The structure was "refaced". Window Store personnel including the salesman, blueprint professional, photographer, and installer were all professional. Dennis, our installer did his job with a pleasant attitude showing gifted skill and talent. We are pleased and recommend The Window Store for your home improvements.
Kylie LaFontaine
I recently moved into a new house and realized the windows were the original windows that needed to be updated! I started the process of receiving quotes from local vendors. The Window Store provided the most competitive quote and the sales person was a pleasure to work with. Financing was easy to navigate and offered me great options. I was nervous about installation day, because I work from home and needed to go about my day without interruption. It was a success! The Installation Team was courteous, didn't leave any mess and was quiet throughout the process. The end result is fantastic. My windows are upgraded, beautiful and increased my home value! I would highly recommend The Window Store start to finish.
Rachel Anderson
Loving our new windows!!!! they look wonderful and we are in love with our big picture window in our living room so is the dog lol. Ihe instillation crew was very nice and respectful and very informative as well as the window store staff in keeping up with the information and progress of our widow orders they did all the windows in our house 10 total and 2 patio doors.
Dallas Mehlhoff
Last week we had 7 of our windows redone. The Window Store replaced the original windows from the 70s that would stick and barely worked. We are very happy with the new product as they slide with ease and certainly seem to keep the noise and heat out so far this spring.
The install crew was very fast and efficient however we wish they had at least done one final walkthrough as they had missed putting some filler caps in several of the windows and I am hoping that was all they had glanced over. We also thought they would be putting down some drop cloths or protection for our floors however they did not and we found several chunks of pink insulation under the bed.
Product seems great but we would have preferred a little more of a quality install.
Michael Stearney
I was initially skeptical of the kitchen cabinet refacing idea, but now I am a believer. Our kitchen was completely transformed for about half the cost and considerably less disruption. Refacing was a good option for us, as we had already replaced countertops and backsplash (we were resigned to just living with our old cabinets). Refacing allowed us to enhance the work that was already done without demo or replacement. With some negotiation and compromises, we got the price to a level we were comfortable with. The original refacing work was done in the promised timeframe. There were 6 doors that were slightly incorrectly sized and had to be replaced-- it took a couple of months to get those installed but the communication throughout was good, and I was not billed until the project was completed to our satisfaction. The entire team (salesperson, designer, installers, office staff, etc.) were always helpful and responsive. I would definitely recommend.
Jean G
The Window Store replaced all 12 of the windows in my home. Eight windows were replaced the first full day of installation and the last 4 large livingroom windows were installed on a separate day.
The quality of the window unit is beyond my expectations all were vinyl foam filled frames, Double glazed, Low E coating (e=0.042, S3), Argon/air filled windows.
The installers were friendly and courteous and made sure we were perfectly happy with our window order during installation. The window store team made accommodations to give us exactly what I wanted, windows that were the same form, fit and function that I was used to for 54 years but with the advanced LoE-272 window glass technology.
The installers were nice people, hardworking and cleaned up the jobsite when finished. The entire window store team made sure all of our questions and concerns were addressed and answered to our satisfaction every step of the way. I am very pleased with the final product, the 12 windows are a beautiful home improvement!!!
The Window Store replaced our siding and back door and were great to work with. The work was performed on time, as scheduled. The quality of the
building materials were of very good quality. The installers were nice
people, very courteous, hardworking and cleaned up the jobsite when finished. The entire window store team made sure all of our questions and concerns were addressed and answered to our satisfaction every step of the way. I am very pleased with the final product, the siding and door are a beautiful home improvement!!!
Thomas Averbeck
I recommend the window store. They replace a window for me and the new custom-made window fit like a glove. The installers were very professional. made sure everything was done right. the window operates very well. It looks like the house was built with it. I'm happy with their window.
Lauren Durdin
We had a great experience working with The Window Store! The quality of their windows can’t be beat, and the installation process was quick and seamless. I highly recommend their services!
Elena Dooley
The Window Store was top-notch. They explained everything we needed to know, we got our windows installed ahead of schedule and are incredibly happy with the quality of the windows and the price we paid. The installers were professional and courteous.
Eric McGraw
We just had new siding put on the house and they did a great job. The guys were thoughtful in keeping the gates closed as much as possible so the dogs didn't get out. They did hit a cable line causing a tv to stop working, but I called and they said if the cable company charges us that they would take care of it. Thanks to Howie for coming out and showing us their products in the beginning. He was a great help! I would recommend giving them a call if you need work done.
Colleen Naylis
Pricing is reasonable compared to other window companies, they worked with us to change our original order when our home owner’s association didn’t approve the first windows we ordered, they scheduled us for installation considerably earlier than we initially thought which was nice. The installation crew did show up an hour late but they were very kind and professional once they did arrive.
Linda Stenlund
July 2021 - We did it! Last fall, we had The Window Store install new windows on the front of our house. We were so pleased with the results (looks, street noise reduction, and air draft reduction) that we ordered windows for the rest of the house this spring. The windows were installed July 1. Bob & Mike, the installation team, were really great to work with. They arrived within the project start window, protected our floors with drop cloths, cleaned up inside and out when the project was done, and were happy to answer any questions we had. They completed the job well within the projected time parameter.
If you are thinking about replacement windows for your home, please seriously consider The Window Store. They’ve been great to work with through all our projects, two window replacement jobs and a kitchen remodel. Our salesperson is Sean Arco, and we found him to be knowledgeable and helpful with great suggestions for all the projects.
Our house was built in the 70’s and is located on a frontage road facing a busy city street. We replaced the windows on the front of the house. One of the first things we noticed after the windows were installed was how much quieter it was in the house.
The installation process was neat and efficient. Nick and Scott arrived in the time frame promised and completed the installation in significantly less time than estimated. Drop cloths were placed to protect the hardwood floor, and at the end of the process, the work area was vacuumed. All the old windows and installation scraps were cleaned up and taken with them when they left.
We are very pleased with the appearance of the windows and ease of operation. The finish closely matches our existing trim, and unless we point out the new windows, visitors don’t even notice.
Kudos to Shawn, our sales rep for his excellent suggestions and guidance in selecting the windows, and to Haley, the scheduler, for keeping us informed of order progress and giving us plenty of notice when we needed to clear the window area for measuring, before and after pictures, and installation.
We’ll definitely be using the The Window Store again when we replace additional windows.
Erica Dannen
Everyone at The Window Store was friendly, knowledgeable, and professional. The installers were awesome and there was mess was left behind. We can already tell a big difference in the quality after just 1 day. We will be using The Window Store again in the near future to replace the rest of the windows in our house. Would highly recommend them.
NancyS
We had our kitchen refaced by The Window Store. This was a wonderful decision and it is absolutely beautiful. Our installer Dennis is a very talented craftsman as well as personable and polite. We highly recommend them for home improvement projects. Thank you.
Melissa Barnard
The Window Store has done a great job! We used them for our roof and gutters and then when it came time to replace our front door, we decided to check them out again. They gave us a great deal, and the installers did an incredible job installing the door. It's beautiful and we are so happy with how it all turned out.
Eric Spaen
I absolutely love my new windows from The Window Store, they're a huge improvement over the original windows in my 1970's house. Since being installed, I've noticed that it's much quieter in my house from outside noises. It's also been quite windy and chilly since they were installed, and I don't feel drafts or air leaks from any of the windows. I enjoyed meeting and speaking with Travis - he was very professional and extremely knowledgeable about their products and the installation process. My windows were built sooner than expected and they were able to schedule the installation almost immediately. The installers did a fantastic job. They were in and out in less time than I was quoted. They even installed a carbon monoxide and smoke detector to bring my house up to code, free of charge. I'll definitely recommend The Window Store to any friends and family looking to upgrade their windows.
Melissa Magyar
My kitchen cabinet refacing turned out better than I imagined. It is such a process and art. My kitchen looks brand new and I spent significantly less than getting all new cabinets. The Window Store went above and beyond to accommodate my wishes and timeline. They sent out a tech prior to my install date to rework and move my island, as well as to build the area to house my new farmhouse sink. Now I just need to touch up the paint on my walls and get a backsplash installed! I'm already getting compliments on my kitchen even though it is still a work in progress!
Julie Staycoff
My experience with staff from The Window Store from start to finish was excellent! Jordan, Aaron, Haley and Ron were great to work with and were friendly, professional, knowledgeable and very responsive. My 3 new bay windows in the kitchen look amazing! Maintenance-free vinyl with easy-to-clean features. The insulation factor will be a big plus this winter. And I can already NOT here every little noise outside! Ron went above and beyond in working around house defects to make the install work. I’m so VERY pleased with the product and the company.
Morgan LaMoore
Overall, we had a great experience with the window store. We're very happy with the quality of our new windows. The new living room windows let in more light than the old ones and look much clearer, and the laundry room windows are much nicer too.
Make sure you get quotes from a few other places so you know what to expect. Our sales guy Travis was friendly and good at his job, but their promotional/advertising special price is only available the day of your presentation, so you want to make a decision that night. Thankfully, we had already gotten a few other quotes (including the first one which was a similar one day sale that we turned down due to not doing our research), so we knew it was a pretty decent price for what seem like great quality windows.
Our installer Bob was also great. He made sure to do the job right and replaced the exterior trim that had been damaged by water, and he didn't mind me taking a look to make sure the frame and house weren't affected. The old glass block windows were cemented directly into the foundation of the laundry room, so those were a huge pain to replace, but we're very happy with the end results. There were some tiny pieces of broken glass left in the laundry room, but we just cleaned those up ourselves instead of bothering them to come out; the rest of the cleanup they did very well (and I know there was 10,000x more broken glass that they cleaned up than the specs that they missed).
Overall, we're very happy with our new windows.
Jenna Sundeen
This is our second time using the Window Store for kitchen cabinet refacing. They did an excellent job in our old home, so we used them again for our new home. Although its expensive, you get top quality results. We compared their prices to Home Depot, and the pricing was really on par, but the quality was so much better. Our kitchen turned out amazing, we are so happy everything, and best of all, they were done in 4 days! On top of having the cabinets refaced, we had two sets of cabinets turned into drawers and had a new cabinet created for over our refrigerator. All turned out amazing. It looks like a whole new kitchen! They are not the cheapest, but their quality honestly makes it worth the investment.
Jenny Dang
My husband and I moved into our home in April and we knew we wanted to get our windows replaced. We had two windows replaced, the upstairs and downstairs living spaces. I've always wanted a bay window and The Window Store did not disappoint! Our dog has a new favorite perch.
Kim from sales was a delight to work with. She had a wide selection of options to chose from and helped us pick out the right colors and window types to complement the inside and outside of our home. She was very informed on the installation process and was able to give us contracts for all the departments in case there was a hiccup at any point.
Haley from operations was very sweet and got back to us quickly with any questions and concerns we had, especially since there was as slight delay due to Covid, but that was unavoidable. I appreciate that she gave us updates as soon as they came her way.
Paul and the installation crew was phenomenal. They came early in the day, wore masks when inside, and were very quick! It took them half a day to remove the old windows, install the new ones, and clean up. I was impressed watching them haul up and install the bay window, that thing is HUGE.
We will definitely be contacting The Window Store again for the rest of our windows.
Kirk Knott
We had our kitchen cabinets refaced and the Window Store did a great job. The process was easy except for the initial sales pitch the was a fast and needed make decision quickly. Although I thought it was on expensive side the Window Store did a great especially Pete the installer who was easy to talk with and any change he made or thought we work better for the kitchen h discussed with us. The photos are the old kitchen then the new. Thank you Window Store
Chris Thompson
The window store was awesome! They came to my door and was like what the heck i needed 3 windows for sure that just wouldn't open anymore,. So i setup an appointment. Travis came out did his pitch and sold me on the windows. He was very good at his job and fun. I have dealt with other window companies and this window seemed to be a much better product than what I had bought before and they sure are. I only wanted 3 but was able to afford 5! Had to wait a bit for the windows due to covid but worth the wait. Ron my installer came out was very efficient at removing the old ones and placing the new ones. He was very meticulous about the finished product with the aluminum wraps and all. I need 8 more windows, yes I have a lot and will be calling them for the rest when i can afford to do more. Thanks Everyone at the Window Store for a great experience .
KihlMeNow
I had The Window Store replace 9 windows in my house recently, and I have to say, I VERY much appreciated Arlen's knowledge, patience, and detailed insight during our first visit. I knew exactly what to expect, and everything I was told has proven to be true and factual. Windows are expensive no matter where you get them...but WHAT you get for that money IS the difference, and I feel like the value here is as good as it gets, and thanks to information from Arlen I know why!
The installation team, Paul and Chris, were fast, friendly, courteous, patient and timely. I know enough about the building trade to know and understand what "should" be done during installation, and these guys covered every detail. Quality work throughout the installation with a professional result. The windows themselves are well constructed, easy to clean and use. Windows are supposed to keep the outside out, and the inside in, and these windows do just that! The “hot” areas from the afternoon sun are no longer hot…I mean who knew? When the sun comes in through these windows you do not feel the heat at all! I have never had windows that I did not have to have covered to keep the heat out in the afternoon, and I expect they will do the same with the cold.
I love that these windows are made right here in Minnesota, and the fact that the lifetime warranty is unmatched anywhere that I’ve ever seen in my research.
I could not be more pleased or impressed!
Arlen, Paul, Chris, Haley, Thank you ALL very much!!
adam boyd
I had the kitchen refacing service done two weeks ago.
Before speaking to the representative, I wasn’t aware of this option. I assumed you can either paint the cabinets and doors, or throw it all away and start over. So, after all the details were explained to me including the quality of the materials and the expertise of the installers, I agreed to get an estimate.
The estimation process was easy. It took about three hours to choose the materials and have an estimate prepared. I liked the price so much I agreed that night to do the project!
The install was quick and high quality. My kitchen is on the small side, and it only took four days to complete the job. I had access to my microwave, stove, and sink every night. The attention to detail on the trim work and the joints exceeded my expectations.
If anyone is unhappy with your kitchen, but scared of the cost to redo it (like I was), I would highly suggest getting a refacing estimate through The Window Store.
Carl Bunes
We’ve had a fantastic experience with The Window store in the replacement of this giant picture window. The new trim on the outside completely changes the exterior of the house and we will be reaching out to have the rest of the house done soon.
Rachel Beck
Overall, working with the Window Store for our windows and doors was a great experience, and we are happy with the final product. The highlight of our experience was the install team (Paul and Chris) who were an absolute joy, provided close attention to detail, and ensured our installation was a success.
Our review is short of 5 stars due to the complications we faced in the operational side of the process. At times, we felt that the communication was not clear, and the timeline itself stretched farther than what was originally communicated and anticipated. Unfortunately, we felt we needed to initiate most of these conversations.
Maggie Calhoun
As a single women, I was very skeptical about having anyone come out and give me a consultation on my windows. I was pleasantly surprised when a gentleman from the Window Store Home Improvements came by and I set-up an appointment. I did some research on them prior to my appointment and felt more comfortable when I saw they where an A+ business with the Better Business Bureau and had high Google reviews. I couldn’t be more happy with the decision I made, I love my new windows! They made me feel very comfortable and informed throughout the process and being a single women this was very important to me. I would recommend them to all interested parties who need work done. I liked them so much I had them come back to do my kitchen refacing for me and they also did my brothers house! Now my windows and kitchen are both done and I couldn't be happier with the outcome. Thank you
David Stevens
I worked with Travis from The Window Store to find a solution to my living room casement window that was non-functioning and once open would infringe on my front porch walk way.
Travis helped me find a sliding window solution that provided WAY more window to frame ratio. Travis also took the time to answer my many questions making me feel comfortable moving forward with their service.
Rory handled our installation and the final product is flawless. I was immediacy impressed by how much quieter my front room was from outside cars and how easy the window is to operate and clean which was demonstrated by Rory post installation.
I have no hesitation using The Window Store again for future home improvements.
DANIEL W BATES
Working with The Window Store was a great experience. Travis Person did an excellent job explaining the types of sliding door options we were looking for. The door was installed on time as promised. The installation crew did a professional job and we can’t be more satisfied with the sliding door we purchased. If you are looking for a high quality product for an affordable price don’t look further than The Window Store.
Erin Emory
We recently hired the Windows Store to replace some windows on our home. (I've included some before and after shots.) We solicited bids from a half-dozen companies before deciding, many (but not all of whom) sent a representative out to meet with us. Travis from the Windows Store was the most knowledgeable and the most generous with his time. He answered every question we could think of about the manufacturing and installation process. Their price was on the high end relative to the other bids we got, but it was not the highest. We also plan to stay in this house, so we were looking to invest in windows that would last a long, long time.
The team at the Windows Store was friendly, knowledgeable, and professional. They helped us set up financing and communicated with us about delivery and installation timelines.
Installation was a bit rockier. We had some trouble settling on an installation date, and the contractor that the Windows Store hired to do the installation under-estimated the amount of time it would take to complete the job. He ended up having to come back on two separate occasions to finish the job, which drug the process out by about a week. All told, though, we’re extremely pleased. The windows are everything we were promised: beautiful, easy to operate, quiet, and warm. It’s night-and-day compared to the drafty old windows that we had before. The aluminum wrapping they did on the exterior of the house has also radically changed the way our house looks.
We had some minor bumps along the way, but definitely nothing unusual on a project of this scale and importance. More importantly, the Window Store more than made it right. For example, when the team accidentally damaged a window that we hadn’t planned to replace, the Window Store expedited delivery and installation of a new window, free of charge.
We’ll plan to use them again on our next renovation project!
Paul Cartwright
Updated the look of the kitchen, and I love it!
Everyone I worked with from The Window Store Inc was amazing, and extremely helpful through out the process. Mike, and Jeremy helped make the decision making process completely painless, and Jim, the installer for the project did an amazing job making the idea become a beautiful reality. After this experience, I know that this is a company I can trust to give me a fair price and do high quality work. Needless to say, I will be utilizing their services again for other remodeling projects.
James Gottfried
I believe it was about 6 years ago we talked with the Window Store about new doors and windows and to be cost effective, we planned to replace all doors/windows in "chunks". So the first year we replaced out big picture window, both patio doors and the front door and they look amazing! Then a a couple years later, 1/3 of the windows and then this year, the rest of them. We are very happy with the overall look and we've definitely seen a different with the insulation with keeping heat or A/C inside with no leaks! Kim was our salesperson who helped us through the whole process.
Chantell Belling
The Window Store just replaced 31 windows in our home. We are very pleased with the results! Travis Person helped us through the process by checking in with us to make sure everything was going well. We have noticed that our new beautiful windows are blocking the sounds from cars driving by on our busy road. They are also preventing cold air from entering our home. We would definitely recommend this company! The installers were professional, timely and caring. They gave us updates each day and completed the project in the amount of time they planned. Check out some of our before and after photos!
Ruth Stark
We recently had the Window Store install 1 patio door and 9 other windows. Jake was our sales representative and explained the process and everything went as planned. The installation people were on time and very friendly! I would recommend the Window Store if you are replacing doors or Windows. 👍 …
Patricia H
Extremely happy with the service and quality of my Window Store window replacement: better quality and service at a better price than previously experienced with Anderson see before and after photos: the whole room is brighter!!
Lindsay Woolward
Super happy with our new windows! We did 6 windows, including the two in our master bedroom, to replace the original, drafty windows in our 1920s bungalow.
Travis, the sales rep, did a great job of explaining the features and construction of the window units, and we're really happy to support a local company.
Installation was completely painless, and completed in 3 hours. Plus, the color match with our original woodwork is remarkable!
Alissa Jones
I love my new backdoor from The Window Store! The experience went well from start to finish. The sales rep worked with me to find the best product to meet my needs, and went above and beyond when I changed the order almost immediately. Measurements were accurately completed by friendly staff. The installation went very well and they made sure the framing was done well inside and out. I'd recommend The Window Store to all family and friends!
RJK
Thank you! Terri, thank you! Katie can't stop talking about how you made her feel throughout the entire process. I was extremely impressed with the flexibility of minor changes, when we established the scope of work it was obvious this was a custom build. These are not diy bathrooms. There was no cookie cutter process. Everything discussed was ordered and on hand before the project. The seem-less transition between professional installers was impressive, no lag time. We were both impressed with the responsiveness of questions. The final product had the wow feeling. Terri knows how to run a custom bathroom project.
If needed, please consider us for phone referral or on-site visit. We just wanted to express our sincere appreciation to your team.
Alena Schuessler DeYoung
The Window Store did a great job replacing our roof. We had gotten quotes from other companies, and the Window Store offered to do our house and garage roof for less than any of the other companies. But cost did not indicate quality, because they did a fantastic job. We are obsessed with the look and quality of our new roof. The process from consultation to replacement was very quick and easy. The folks working were efficient! They came to the house around 7 am and were finished by about 3 pm. They also cleaned up after themselves so well. Photos are before and after. We are so pleased!
Jennifer Josephson
This is the second time we have used the window store for our home. The experience has been great both times. Our window and door are great and we are very happy with the quality. Our old door and window leaked a lot of air and it is amazing how the new door leaks 0 air! Not even cold! There was a little oversight during installation but the installer resolved it quickly! Will definitely use them again!!!!
Jeannine Langlois
Travis is a man of his word. Told us exactly what to expect and then went above and beyond what was expected. The windows were delivered, installed on time and the quality is excellent--all as promised. Ron installed the windows. He was efficient and organized. Haley kept us informed and available for questions and so very sweet. They are like family now, except we don't argue!
The windows make a big difference and we are very happy with the price. They saved us thousands of dollars compared to the company we had been using.
We will recommend this company to anyone!
Emily Novak
We used the window store to reface our kitchen cabinets and could not be happier with the results! They are so great to work with and want to make sure the customer is happy with the results. From the initial meeting, to the measurement appointment, and finally the install everyone we worked with has been wonderful. The installer was very knowledgeable and addressed any of our concerns immediately. One of our drawers had a blemish from the install and the installer let us know about it and took care of getting us a new drawer front without us having to worry about a thing. We were blown away with the customer service. I would recommend these guys to any of our friends or family in a heartbeat!
Randy Niewenhuis
The Window Store team is professional in their approach and outstanding with their execution with cabinet refacing. From the first consultation we felt comfortable working with them as they provided great communication about status and schedules. Their installer was outstanding and his attention to detail was really appreciated. He provided us with good advice where we had to make decisions and the quality of his work was noticed by other craftsmen. Everything turned out amazing and when i show my mother the pictures she asked if it was even in our house! Great work truly appreciated and highly recommended.
Naomi Herr
Travis Person did an amazing job on our windows!! Beyond are expectations!! When we first met travis his presentation was very impressive. He was very honest. Our windows were from the 80's but when we got them installed we were very impressed on the quality of them! We noticed the difference with the new windows instantly. Highly recommend!!
Kati McCoy
The Window Store came to me at a time where I was looking to make improvements to spaces within my house since we are spending a lot more time here than we normally would! Both my husband and I love to cook and were feeling like our kitchen felt outdated with all of the oak cabinetry.
The Window Store's cabinet refacing option made the most sense for what we were looking for. We just wanted to lighten the feel of the room--not try to remodel as we do like our current setup. Everybody who we encountered from the beginning to the end of the process was incredibly professional and did a great job. There were a couple of mistakes but The Window Store took care of them timely.
I have one complaint about the communication around removing our valance. I was not given the impression that I would have to do anything after the fact in terms of utilizing a carpenter or attempting to do a DIY project. As a matter of fact, every photo from The Window Store's website that has a before and after with a valance shows a finished product. It will be interesting to see what they show people since I am an ad house, and have before and after photos that will be shown to potential clients. I attached a photo of how the space above my window was left. When I contacted the Operations Manager, Haley, she told me "it is not their responsibility." This was the only disappointing interaction I had, and it is the only reason my project did not receive 5 stars.
I would recommend The Window Store, but make sure you have good communication on the front side if you have an outdated valance that you will have removed!
Paul S
We needed to replace our bay windows that collected moisture between panes and frost inside during the winter. The sales rep (Travis) was very informative and not pushy at all. The quality and lifetime guarantee on the windows sold us. Scheduling with Haley was smooth and easy. The installer (Matt, I believe) had 30+ year experience, was excellent to work with, made sure the job was done well and did a great job of cleaning up at the end. We're very happy with how everything turned out.
Emily Praznik
Our old windows were drafty and falling apart. The Window Store replaced them with beautiful new insulated windows. We look forward to replacing more of our old windows with The Window Store!
Cary S.
The windows really opened up our view. We did whole house windows. Everything from measurements to install was easy. They open/close smoothly. Installers were friendly and more importantly tidy. Highly recommend!
Liza Malkerson
We could not be more happy with our experience with the Window Store and with our beautiful windows. I was worried that replacements wouldn't look as nice as the originals, but our new windows look even BETTER! High quality windows, beautiful wood trim, and high quality insulation. And now I can see my trees in the backyard - no more cloudy windows. And the Window Store team was professional, courteous, and clean. Thank you Travis & team!
Matt Wild
We planned on redoing the kitchen. Moving and adding cabinets to make the kitchen feel bigger. The process from start to finish was very smooth. At consultation they had many options and styles to show and preview what they can do. When they came to do the makeover of the kitchen each and every day they cleaned up each night. The process was the best out of all the places we ask to get bids for they were on top of everything. We would recommend The Window Store to anyone wanting to do a kitchen remodel. Thank you The Window Store!
Jim Jackson
The Window Store has been our "go to" source for several window installations (pretty much the whole house now) and most recently, a new front door and siding a portion of our house. In every case everyone from The Window Store has been great to work with, informative, knowledgeable, and pleasant. The craftsmen who do the work are REALLY good at what they do and they've always been great to work with. They call with updates on when they'll be working, answer questions as they go, and are very clean before, during, and after the job is complete. The quality of materials, whether it is the windows, door, or siding, is always top-notch. Better than you can get at the local DIY store. We love the new front door and couldn't be more happy with the installation, fit, and color! Now that the door is in, I need to get my house painting done (as you can tell by the pictures.) The siding was done to replace the wood siding that was in need of repair around our chimney, and the final result is fantastic! I highly recommend The Window Store!
Greg Reta
Our windows have needed to be replaced for quite some time now. Fortunately, The Window Store was very easy to work with and did a great job! Posted are some before and after photos.
Jessie Koehle
Nice looking windows, very helpful staff. Glad we decided to do the project!
More details: This was perhaps the third in-home window schpeel we've had from various companies door-knocking, and windows are expensive so it's not my favorite decision to make - it's hard for us to make decisions about spending money, but saleslady Kim did give us different prices and options to best fit our goals and budget. She was quickly able to tease out which product would work best for our space, worked with us efficiently and pleasantly, and definitely has an eye for color and design. She said she has Window Store windows in her house too. I was concerned about getting vinyl windows versus other types (read: Anderson windows use some kind of composite material, not vinyl) but Anderson is definitely not in my budget. She agreed that their windows are vinyl, but said not all vinyl windows are made equal and I think that made sense. She says they have replaced vinyl windows of lesser quality, and assured us that these would last. I guess there's only one way to find out, but our windows were sooooo old and drafty that it has to be better at least in the short term. We decided to replace just three of the windows in our home, ones that we use most often, to see how it goes. And now I'm glad we did! At first we had chosen three basement windows to replace but later changed our minds just after someone came to measure. I called Kim and she was flexible with our ideas, so she shifted our window selection to the upstairs which we REALLY appreciate (and the guy came back immediately to re-measure). True to their promises, the installers were awesome: they were at our house exactly when they said they would be, they were fast, and they didn't leave a mess at all. They worked around our family. I was asked to leave a google review but definitely not pressured on how nice of a review it was supposed to be :) which I appreciate. The windows match our house really well, so it doesn't look weird at all that we just did a few, which i credit to Kim's color selection. They dampen sound way better than the old ones; they fit inside the frame perfectly, they open and close like a dream and seal up nicely. We'll see how the coming years treat us but for now i'm very happy with them. One thing i wish i had realized was because the windows fit INSIDE the existing frame (they are custom sized to do this; but it saves time and money that they can install the window inside the frame and not re-frame anything!) that the new windows create an ever-so-slightly smaller opening to look out of than the previous old drafty windows, so in the small bathroom window it looks smaller. I'm used to it now, but the first day I was disappointed that it looked smaller - which was my bad, because i didn't fully realize what it would look like. I do like it now. Our bedroom window was 4 part in the old one, and now is a 3-part window so those actually look bigger and i LOVE that one. Overall I think they are nice windows and I appreciate the company's flexibility. I would work with them again. When we get a bit more money saved up I will probably replace other windows in my home with the Window Store again. Photos shown are all the new windows - bedroom and bathroom. Bedroom is sliders and bathroom is a crank out; i like the little folding handle. Screens held in with easy little tabs.
Ginny Zimmermann
We had a bay window replaced and a picture window switched out for a bay window. There were some complications that were addressed within a reasonable time. We would consider working with the Window Store again.
Virginia Erickson
I was extremely impressed on the professionalism of the team of three people putting in our two Bay windows, one in the living room one in the kitchen, and one other sliding window in the living room. They are hard workers, very courteous and did such an awesome job, they know their business. The quality of the windows far pass my expectation. My husband said last night he didn’t feel any breeze coming across him at all. The windows are Beautiful and we highly recommend your company to everyone in need of windows, very pleased!
Dan Torborg
The Window Store was awesome! The customer service was top notch as well as the window installers. I would highly recommend them to anyone! We are so happy with our new window, its beautiful! Travis help us coordinate everything and was supper happy with how easy everything was! Thank you!
Taryn Hurtado
***Update 1/16/2019: I can't add the detail I'd like due to character limitations but the Window Store came and fixed the issues I addressed. I still would not recommend them because I think there are issues with the supplier of their cabinets, but Kurt and Justin were both great. I'm updating my rating from 1 to 3 stars to reflect my experience***
A door-to-door salesman knocked on our door asking if we needed new windows or kitchen cabinet refacing. He said they were looking for work in our area and were offering advertising discounts. The idea of kitchen cabinet refacing was intriguing to me since we were in the process of updating our newly purchased home. I agreed to have someone come and speak to us. We made an appointment for a Saturday. The man who came out was okay (Arlen) but literally took almost 4 hours of our day selling us on the wonders of their process and how refacing is superior to painting cabinets since it's more durable. He went through the whole spiel and sold us on the advertising discount. The price would go from $21,000 down to $13,000 if we signed the contract that day (lots of pressure to sign). He originally sold us a laminate countertop but I changed my mind and went with a quartz countertop through a subcontractor that he recommended. So glad we spent the extra money on that because it's the best part of our kitchen. To get the advertising discount we had to sign a checklist saying that we'd agree to have a Window Store sign in our front yard, write reviews on social media, let them use our before/after photos etc. We were told we would be contacted by someone named Tina to initiate these reviews and satisfy the contract.
Fast forward a couple months to when they come and install. We were originally told our install would happen in December but they ended up scheduling us at the end of October. The process was quick - only 3 days which I appreciated. Justin was pleasant and very nice to work with. However, a couple things irritated me, like the fact that they didn't trim out the bottom of the cabinets. A jagged, raw edge was left below one of the cabinets which got caught on the broom and pulled away (see photo). The veneer is very flimsy. The seams are also very visible (see photo). At the time of install, I hadn't picked out the hardware yet but Justin said he could come out and do it later. It took 2 months for a different guy (Shawn?) to come back and install the hardware. In the meantime, we had to open the cabinets and drawers by grabbing the tops and the sides, which has led to the paint wearing off. Arlen told us this "professional grade" paint would be stronger but I see no evidence of this. In fact, my very short fingernails have accidentally scratched holes in the paint by accident (see photo). To their credit, they did replace one of the cabinet doors that got scratched, free of charge. I worked with Jim on this and he was very good. However, I'm deeply disappointed in how the cabinets have held up in the 11 months that we've had them. We are not hard on our things and we don't have kids or dogs. I contacted the Window Store through email and ended up connecting with a woman named Michelle. I explained my concerns and she agreed that someone should come out and look at them. She scheduled an appointment for the beginning of March. A guy named Jake came out and took pictures, but apparently they weren’t good enough. Justin came out weeks later to take new pictures. Months went by and I didn’t hear anything so I emailed Jim. He called me and said Justin’s pictures were also not clear enough and that he would need to come himself and take new pictures for the manufacturer. I called him back a few weeks later and he said he could come out the next day. This was July and he has never come out or called to follow up. At this point, I’m just over it.
I've never been contacted by Tina or anyone from the Window Store about writing a review, which solidifies that this "advertising discount" they offer is a sham intended to pressure homeowners into signing a contract on the spot.
Emily Hedlund
Our Window Store experience has been great! A few years ago they came by our house and we had just moved in. We were thinking of redoing our Kitchen so we had them out to look at it. They were very friendly and helpful and said that our kitchen was actually in good shape. I loved the honesty. We didn't feel any pressure to do anything that didn't need to be done. This fall my husband and I were talking about getting new windows. Luckily within weeks, the Window Store salesman was in our neighborhood. We scheduled them to take a look at our windows and the loved what they had to offer. My husband and I were very impressed with how the windows turned out and the workmenship of the guys that came out to install the windows. We knew we were getting new windows but were very happy with the finishing job. Definately would recommend them! Everyone we've come in contact with was super friendly and helpful!!
Arlo Kemp
Our windows used to mould and ice up, was cold to sit next to.
New windows are great. They matched the outside with our other unchanged windows. They organized everything and installed them without any fuss.
We would use them again for future installations.
Robert Sturm
Very happy with our new entrance doors. The Front door looks beautiful with our new siding. Installers were efficient and maintained a clean workspace.They also followed COVID recommendations and wore mask while in our home.
Thank you, The Window Store!
andrew smith
We purchased our 1959 house in the spring of 2018 and it came with the original Anderson single pane windows. Out of the 11 being replaced there were only 2 that were not painted shut. The exterior wood was rotting, there was condensation when the AC was running, and condensation on the interiors as it got cooler. We were in need of windows, so I called all of the companies from the TV commercials. I called the window store because a co-worker had a positive experience with The Window Store, so I included them in my quote quest. Not only was the sales person more respectful, but the price was also better. When the install crew came to complete the install they were efficient and clean, they were on time and completed in 7hrs. Then the next day another person came out to wrap the exterior. The windows look great!
Dan N
Great experience working with The Window Store! Travis Person was very helpful when we were selecting our original windows and discussing our options. The install process couldn't have been smoother, very clean job house when the crew left. We had 4 large windows replaced and the remaining 12 windows in our house wrapped as they were replaced by the previous owners. Would recommend TWS.
giadigiacomo
From start to finish we have been extremely satisfied with our experience with the Window Store. Travis Person and the team at The Window Store exceeded all of our expectations. We finally have functional and energy efficient windows in our 107 yr old home.
Lou G
Refacing of Kitchen Cabinets. I am quite impressed with the quality of product used and the workmanship of Pete the installer. Extremely happy with the results, fair price, 3 days of work, 100% satisfied.
The one and only caution I have is that when you sign the contract, make sure you are aware of the terms on the back of it, I signed the contract without ever seeing the stipulations on the back. Thankfully, they were a great company to work with, very professional, and we are thrilled with the results.
Joseph Karels
The new windows look great! My wife just sits and adores them.
Huge improvement from what we originally had.
Kim was wonderful in helping us with our purchase. The whole team has been great to work with.
Planning on finishing the rest of the house with The Window Store next spring!
Matt Pronschinske
We had 5 windows installed by Ron at from the Window Store and this guy is a PRO! Our home is over 100 years old and there isn't a "square" angle in any room! Ron spent almost 10 hours making sure the windows fit tightly, were insulated and then wrapped neatly and then caulked every seam. He is a true Craftsman! The Windows were exactly what we ordered and we couldn't be happier! We will need a new roof on the garage next year....we will be call The Window Store again! Great Work Guys!
aaron olson
We had all of our windows replaced by The Window Store and would could not have been more satisfied with the final result. Every step of the process went smoothly, from the original consultation to the final installation. The price was extremely competitive, the quality of windows was excellent and the installation was professional and well done. The most important piece for us was that The Window Store did exactly what they said they were going to do, throughout the entire project. They communicated every step, they were always on time, the installation crew was courteous and professional and the window quality was immediately apparent when the work was done. We heat our home with a wood stove, and prior to getting new windows, we would have cold spots in the house as you got further away from the stove. This almost completely disappeared with the new windows. We had expected an improvement but were completely shocked at how significant it ended up being. 100% A+ work. We would absolutely recommend them to anyone.
Jayne Halvorson
We had our kitchen refaced. It looks fantastic. Our salesman did a good job explaining and showing The Window Store’s products. The person they sent to measure had some great ideas to make our kitchen look more uniform.. He knew how to get the most out of a small kitchen. Dennis was our installer. He did a great job. Besides being a nice guy, pleasant to work with he had a couple of suggestions regarding the install that we are very happy with. He cares about his quality of work.
We have one door with a small chip as well as a couple of chips on the cabinets. The Window Store sent someone out to look at the chips immediately and are resolving the issue. Could not be happier with our Window store experience. Definitely recommend The Window Store for refacing kitchens.
Tyler B.
We had a great experience with our Salesmen, Craig, and an extremely great and quick installation by Paul.
We replaced the patio door and all the windows in our home and I can't believe we didn't do it yeas ago. It's absolutely made a huge positive impact to the quality of live in our house.
I am already working with them on our next project!
Valija Springstead
This was a great experience from the first discussions to the final clean-up! I wasn't sure about The Window Store at first because it wasn't a big, well-known brand, but I discover it was everything I wanted in a company. The salesman came to my house and answered all my questions in a low-key manner, no hard sell, just lots of information. I needed to replace a large living room window and we were able to talk through all my options since it would have to be custom-made. Once I put the order in, I got updates about when to expect installation. The installers were fabulous. They did much of the work from the outside but never disturbed the bushes right under the window. I left for an appointment soon after they came and they were gone before I returned. What an amazing sight greeted me! They left not one trace of mess! More importantly, the window made the room look larger and so much brighter. My old window had dirt between the panes that couldn't be cleaned. This window was totally sealed and is both energy-efficient and easy to clean. I am totally satisfied with the entire experience and highly recommend the company.
Karl Huber
Several windows and a patio door were installed to replace 35 year old crank outs. We are definitely pleased with the new replacements and look forward to enjoying them for a long time. The installers did an outstanding job and working with all Window Store personnel has been great!
We noticed a significant difference with the temperature in our home, so we called The Window Store back to order the rest of our windows. We highly recommend the Walsh Window.
It was a pleasure having Kim Fuhrmann out to our home. She was very precise, friendly & knowledgeable.
*** This is a follow-up from the windows and patio door installation project completed last year. We just had all remaining (9 in total) windows replaced this past week. We are extremely pleased with the final replacements and that the installation crew did a fantastic job. Charlie and the crew need to be commended for their expertise completing this project for us. The windows we selected are a perfect fit for our home. We highly recommend The Window Store Inc. and definitely give a 5-star rating for what was accomplished.
Erin OLeary
Our experience with The Window Store exceeded our expectations. When I originally set up the call to get a bid on windows, I didn't really know what to expect, but was definitely not planning on making the decision that day. All of that changed at our consultation with Steve. After showing us the product and talking about all it's benefits, we were impressed. On top of that, the quote was lower than we had exepected for 8 windows, so we decided to do 11! Everything went smoothly from the measure of the windows the following week to when they stated they would arrive and be ready to install. Approx 4 weeks later, our install date arrived. Our installer called to alert us that he was held up at another project but gave me the time he would arrive so that if I needed to run any errands or go anywhere, I would know what time he arrived I thought that was extremely courteous because no one likes to sit around all day wondering when their contractor is going to show up. He arrived at the time he stated and got to work. One guy did all the windows! He was extremely friendly and was used to working on old homes (nothing is level or square and had planned on that being the case with our 100+ yr old home) . I was worried that with the current state of our windows, we would run into a lot of issues. Shockingly we didn't! He was able to install all 11 windows in one day, the second day was spent working on all the finishing (or details as he called it). He did an excellent job and they look fantastic. We couldn't have asked for a better experience and TWS exceeded all our expectations. We can already tell the difference in our front porch where we had all the windows replaced. It's staying much cooler in there now that the sun is heating things up and as an added bonus, when the windows are shut its so quiet! We love our new windows and plan to replace more next year. Thank you TWS for a great product and experience.
Robyn OBrien
We were very happy with our experience with The Window Store (New Berlin Wisconsin). We had a new roof and gutters done. The crews that worked on the house were very hard working and efficient. They did a great job cleaning up the yard after the messy job of removing the old roof and gutters. I was pleased that they take the time to save the materials that are recyclable as well. Our roof is steep with a lot of different angles and the challenges were handled very well. We would recommend them to anyone considering a new roof.
Larissa Beck
The Window Store did such a great job with our windows. I was so impressed that they were able to get our windows so quickly and easily. The Window Store installed five windows in a day. The day was so easy for us, even while we were working from home. They were friendly, hardworking, and explained everything very well.
The Window Store did such a great job, I look forward to having them help us with our next project!
Sharon Krueger
The Window Store Inc. refaced our kitchen in 2020 and did great work. Based on the success of that job, we recently hired them to install several window and a patio door. The crews were different for each job, yet the service was excellent each time. From the sales call to the completion of both jobs, each person we met with was professional yet still friendly, kind, polite, listened to our questions/concerns, provided ideas/suggestions, was hard working, paid attention to detail, worked efficiently, was on time to meetings/the job site, well organized, and always kept the work space clean and orderly. When each job was completed and the crew cleaned up and went away, we missed them. They were really easy to have in our home.
Sande B
Let’s be honest, shopping /buying windows is not my kind of fun.. & I’m sensitive to home improvement after being burned by a contractor.. this process was easy, answered all my questions (and I had a lot!) & installed 4 bedroom windows in 1afternoon, in the winter! I love how they look & that I don’t feel a breeze anymore!! All contacts were pleasant & courteous and installer left no mess!!! I almost can’t wait to clean them.. all from inside!!
Robert Pennington
Excellent windows. It took quite a long time for the whole process, but it was absolutely worth it. We replaced a very drafty bathroom window that is now 100% sealed and keeps the heat in. The inner pane is never cold to the touch, which makes the rest of the windows in our house seem terrible in comparison. We also replaced 2 basement windows in preparation of framing and finishing. I swear the basement is a little warmer now too. The contractors that did the installation were polite and didn't leave a huge mess. They had to come back after a week to finish up external work, but everything is done now and looks great.
Brian Keller
Overall happy with our completed project. Our installer did an excellent job replacing our drafty old original 1960's windows. While it took longer than the 2 day scheduled install time, we were able to overlook that with the quality of work Ron did as a one man crew. Very happy with looks of the windows and outside wraps and were instantly able to notice the lack of drafts in the rooms.
Kyle Schwebach
I had 2 double hung windows and 1 picture window replaced and The Window Store delivered a beautiful and functional product. They look amazing and the winter draft is gone. There were two issues that could have made this a bad experience for me, but The Window Store's customer service was very responsive and understanding and they ultimately earned 5 stars from me.
There was a minor issue with the way the grids were cut in my picture window and they replaced it, free of charge, in order to meet my expectations.
There was also some debris left in my yard and I provided that as feedback. They sent someone out the next day to clean up and pick up the debris. They were eager to provide great customer service. In my mind these issues were totally resolved and ultimately gave me more confidence in the company to do future projects at my house.
I worked with Aaron Jahnke to set up the project scope and he prepared the estimate for me. I felt comfortable with the whole process. He moved at my pace and made sure I understood everything about the window and the process. I felt good about what I was signing up for.
Larry Kirchmann
Josiah did a great job! The kitchen looks so different and brighter! We are very happy with our new kitchen cabinets!! The craftsmanship was excellent and any small concerns were handled by customer service within days. We would highly recommend the Window Store.
Kathy Smith
My husband and I have lived in our home for 38 years and finally decided to replace our windows which were close to 60 years old. This was not a small decision and we had been putting it off for years. We were both impressed and satisfied with the total experience. From our initial discussion with Todd to the end result we have been more then happy with our purchase.
The installers were courteous, friendly and efficient. They replaced 8 windows in under 6 hours and the results were amazing. Plus they showed much consideration when it came to putting down carpet protection while working and cleaning up everything thoroughly before leaving our house. We have gotten many compliments on these beautiful windows and have been told it modernizes the look of our home which is a big plus for us. We would highly recommend The Window Store to others.
Kristi Paul
We had 2 big windows installed by The Window Store. One in the Dining room on the main level and the Master Bedroom on the upper level. Mike and Reed, the 2 installers, were very professional and detail oriented. We have a stucco house and they did wonderful work for a winter day. Our new windows look beautiful and we have no more drafts. I am in love with the quietness we have in the Master Bedroom. I highly recommend this company for its value, responsiveness, professionalism and customer service. Now I have to figure out the next windows to replace.
James Barnes
We had The Window Store do our window replacement this year. Seventeen windows in all (including an awkward half-moon custom window).
I felt their prices were lower than other competitive companies I checked into and the quality of their windows was very comparable. They gave us a great deal and were very easy to work with from their visiting rep, to the office staff, and the installers.
The window options we had to choose from were excellent and they were very helpful to match and measure for precision. During the installation, the crew was efficient, knowledgable and courteous. When any questions came up, they were polite and very willing to work with us. Follow up from the office as great too.
When two of the windows needed to be replaced due to a confusion with the order (privacy pane), the company had new windows created and shipped directly to us in less than two weeks. There was never a time that we felt inconvenienced during installation even though the entire family was home due to work-from-home order.
I strongly recommend The Window Store. Definitely a FIVE-STAR rating. This company relies on customer service and product quality to grow their business (over advertising) and I will recommend them over the many other companies running TV ads any day.
Jack Deutsch
The Window Store has always been great to us. I continue to do business with them throughout my home. The quality of the windows and patio doors have been excellent. They also come back out if needed, and they care about customer service.
Andrew Winzenburg
Installers were very professional. He gave me a phone call in the morning to update me on the time of their arrival. They worked quickly and were very good about cleaning up behind themselves. They also made sure we understood how the windows operate before they left. Absolutely love the new windows. Their quality of construction is far superior to any other replacement window I've seen.
William Amadick
Little Canada Kitchen Cabinet Refacing
My wife Cindy and I were looking to have our kitchen cabinets redone for quite some time and came upon the Window Store exhibit at the Minnesota State Fair. We were impressed by the rep and the products he showed us and made an appointment for an in home evaluation and quote.
Our sales guy Mike came out as scheduled and listened to what we wanted and he offered that and other suggestions to bring the kitchen up into a more modern look. The quote we thought was reasonable and we signed up knowing that due to Covid many materials would be on back order, but were assured that the installation and what we chose would happen.
We were contacted in early December letting us know that our installation would start January 4th and were reminded what we needed to do to be ready.
Our installers after 7 working days of tear out, prep work, installation and finishing, we have a very striking kitchen. Seth and Jim were professional taking care to keep the work and common areas as clean as possible. As an example refacing can be dusty work and care was taken to keep it at a minimum.
Everything we observed showed them to be on task. They did their best to make sure we were involved and informed with their progress and any other items that would require addressing by the Window Store.
We are very pleased with how the project has turned out. Truly our expectations were met and exceeded. We would recommend the Window Store to do your reface of a kitchen.
Bill
Michelle Bahr
We were very happy with our experience with The Window Store. We never felt rushed by the sales rep we worked with and were given all the details up front. Our windows were installed with professionalism and care for our home and our property. I highly recommend working with The Window Store.
Colleen Jacobs
The Window Store did a great job refacing our kitchen cabinets. I was super impressed with how they turned out - they look exactly like high quality new cabinets! The process was very quick and easy and the installers were very professional. I would highly recommend their refacing services if your kitchen needs a facelift, but you don't want to commit to a full remodel.
Ramdev Wudali
The whole experience from setting up the order to installation was smooth. There was not an extensive sales pitch and the sales person was not pushy. We signed the contract knowing well we would have to wait 12 weeks. And it was right on schedule. The window installer came by and was super professional installed 9 windows in. 2 days. So far so good
Layla Nicholson
The Window Store was a great company to work with. The sales person was not pushy at all. Just said my job is to show you our products. Up to us if you like it or not, Very polite guy. The installation crew (Chaleys Crew) was amazing . Had all our windows in in one day. They were all very professional. The only thing I thought was odd is we didn't get a follow-up call to see how the windows were working for us or if we liked them. Overall the company was great to work with.
Brenda Hopkins
I was very happy with service and time of installation of my window. The tech was very knowledgeable as to doing what was needed. Clean up was done nicely.
Dr. Leisha
The process took a while to get everything done correctly, given that the installation was done during a very cold and snowy part of winter, but so far, I'm very pleased with the windows. They've helped reduce the energy bills a bit and they've really improved the look of the house. Landon, Ron and Paul were professional and personable during the sales and installation experience. And I feel very secure in my choice given the accompanying warranty on the windows.
Wendy Ebensteiner
We had a wonderful experience with The Window Store Inc. They were professional & helpful from the rep/sales person to the installation & financing. We had half of the original windows replaced in our 50's rambler & I could not have asked for a better experience. It was easy to talk to someone or get a response within 24 hours if not right away. I would recommend The Window Store Inc. to anyone needing their windows replaced.
Judy Madden
With the help of Travis, the Window Store installed my windows on the upper level in September 2021. The home was built in the early 70’s and all the windows leaked. Every winter I would need to put plastic on the old windows and they still leaked. I am very pleased with the quality and price of the new windows from The Window Store. The installer was efficient and cleaned up any debris that was generated from the install. The windows are very easy to remove for cleaning. I am looking forward to the difference these windows will make this winter on comfort and my utility bill.
Ranae Gates
I had 5 windows replaced by Dave. He did a great job! He put the windows in faster than I expected. Clearly he knew what he was doing. He left my home very clean. They look great! They even arrived a month sooner than I expected. I highly recommend this company.
Charles Manship
Installation: Great beyond issues out of the installers control
Measurement/Builder: Built one of five trim kits to the wrong size. Window was the correct size however
Customer Service: Poor
I appreciated the work that the installers (Great!!) and Steve did on our purchase and installation of windows. Steve helped take care of some bumps in the road that were encountered during the 8-12 week window (25 weeks total) that it took to get the remaining pieces for the windows installed. We had friends go through another company that their project was done prior to the start of their projected window. Their windows were ordered at the same time as ours for reference. I can understand the supply chain issues around this time so I don't hold the timing against them but I probably would have looked elsewhere if I had known the delay was going to be some impactful to this company and not others that are more well known.
The customer service from the company itself is the only reason they are getting the three stars; I would give less but that would be unfair to the people that did a great job. The first time I got a call from The Window Store was on 12/8/2021 after reaching out to get an update since the end of October. They never were able to give a straight answer as to what the delay was as it seemed to change after each conversation. At first it was the trim not being in, then it was the half circle window on 12/6. After many self-initiated phone calls to the company the install was finally scheduled for early January however due to trim not being available it was delayed. The customer service after purchasing was probably the worst I have had with a company.
It took many phone calls just to have the company understand that it was the lack of customer service during the whole process and not the delay in product that was my concern.
The Windows:
So far, they are amazing compared to the windows that were replaced.
If you get the white trim package I don't believe they use the right caulk or filler to cover the nail holes in the white trim. Not sure if this was only for our install or not but it will cause us to repaint the trim this Spring possibly. Not a huge deal but it would have been nice to have known that before we ordered the white trim. We did get a small bottle of touchup paint from them. Matching the color shouldn't be a problem but a small issue overall. You can only see it when the angle and light are just right. Blotches of touchup paint cover the nail holes but it looks much better than the caulk that was smeared over each hole.
Steven Sinell
I absolutely love my new windows! I have so much more natural light now. Ron was on time, and did a phenomenal job in 15 degree weather and snow. I had the upstairs of my house done, and can’t wait to hopefully have the bottom level done at the end of the year. Would not hesitate to recommend them, and already have.
Chris Waite
We had our kitchen cabinets recently refaced. We had basic cabinets that were dated, as our house was 20 years old. We wanted them to go to the ceiling, but other companies would only reface what we had and not do the extra. The Window Store was able to do this work and now our cabinets look great. Our sales guy was knowledgeable and helped us pick a color, so we wouldn't have to replace the trim around the windows. The installation was timely and professional.
We are thinking about replacing our windows next and will definitely be giving The Window Store a call when the time comes.
Tyler Willing
From the salesman to the finance department to the installers everyone was very easy and pleasant to work with. They did an amazing job installing the windows and went above and beyond when they ran into some issues to make sure the windows were installed that day and to our satisfaction.
Kate Indrelie
I had a great experience with my new window install. I was told upfront that it might take a while between when I signed a contract for my new windows and the install, which was totally fine and understandable given the amount of home improvement projects going on in the market today. After my windows were built my install date was much earlier than anticipated, which was great!
The installation went very smoothly and they look fantastic. 8 windows installed in one day is quite a feat! My old indoor trim was covered in many thick layers of paint but the installers did a good job ensuring the wood didn't get damaged in removal. Everything was very clean and tidy afterward. They did need to return to finish some outdoor wrapping a few days later, but I barely noticed them here finishing.
The quality of the windows is unmatched. They are very efficient in keeping the cool air in, reduce outdoor noise substantially (living fairly near the airport - this is a very noticeable improvement), and are so easy to use and clean.
I would recommend The Window Store to anyone looking for window replacement.
Yansen Hadiwikarsa
We are extremely satisfied with our new windows. We got all the windows done in our house for a very affordable price. Rob & Mike were the guys who fix everything for us. They help fix the hidden issues with no additional costs and very professional.
Very highly recommended this company for anyone who are looking for affordable and high quality material windows!
peggy griffin
The Window Store provided kitchen refacing, which included creating one new cabinet, replacing some roll-outs, & installing new cutting boards. The installers were very professional, meticulous & respectful of our spaces. We were told to expect this would take 5 days for our kitchen, but they were actually completed in 3 days! Our kitchen is now lighter & easier to work in. We are pleased with the whole process. Thanks, guys!!
C Johns
Very happy with The Window Store. We only had half of our windows replaced; they did a great job, with good quality product, now time to call them back and do the rest.
Mason Schlinsog
We had two very large windows replaced in our home by the Window Store. We had a great experience from the initial sale through the installation. The sales associate we dealt with was extremely knowledgeable and did a great job answering all of our questions. He was in contact with us through out the process. We ordered our windows at the beginning of May and had them installed at the end of August. Very reasonable lead time. The installers were on time and very professional. When I noticed that a piece of trim wasn't flush I pointed it out to the installers and they fixed it on the spot. They left zero mess to clean up afterwards and wrapped up my two windows in a day. I would highly recommend them to anyone.
Tim Derochie
After a bit of a bad start with the first sales person, I felt it wasn't par for the company so I requested a new sales person and the process of buying a window went much better. The quality of the window is excellent and I can already see a huge difference. The sounds from outside are even more quiet. The installers were great. Arrived on-time, were professional and personal, and showed pride in their work. When I replace more windows, I will use this company.
Patricia VonderHaar
Had a new roof put on due to storm damage and after the initial assessment they scheduled us in the queue and were in and out in one day. The roof looks great and they cleaned up everything, then their Representative came to exam the work and insure our satisfaction. We are very pleased.
vtx1800rjason
The salesman Landon was great he explained everything perfectly.
Everything went so smoothly.
We are very happy also with the quality of the windows. And the installation crew was amazing.
The Window Store have incredible people and products. We will be calling them again when we start our next project.
Jason & Debbie Feiler
Valerie Jones
I had my kitchen cabinets refaced with new drawers and cabinet fronts, new countertops and new backsplash. The quality and craftsmanship was top notch. The installer, Jason, was absolutely terrific. They finished on time and I am very happy with the end product. I would have given them 5 stars except I had some issues with the salesperson. I wanted to make some changes to the original design and I would call him and he would say he would get back to me in a few days but never called me back. This happened on more than one occasion. I did eventually get everything I wanted and was very happy with the end product. The refacing is not as cheap as having your cabinets painted, but the end product is far superior. I would recommend the company overall, and that is coming from someone who is pretty picky!
Sam Sarver
Such a wonderful experience replacing all of our windows and our front door with The Window Store. There was a lot of work to be done, yet Mark and Isaac were a couple of rockstars and made it look so easy.
Will definitely work with these great folks again in the future and will be recommending them to family and friends. So so happy with our experience.
bubblegumkino XD
The Window Store was did a great job installing our new windows. This is the second time we done business with them and were just as pleased as the first time. It was early January and a fairly cold day. They were very prompt and efficient in getting the old windows out and the new ones in place. Our new windows look great and we are absolutely thrilled with them. The crew was always very thoughtful and courteous during the installation and left everything clean and neat when they were done. I highly recommend The Window Store.
Ray Vail
Great experience the whole way through. very thorough install, the installers were on time, very polite and cleaned up 100%. its like they were never even there! everyone from the window store has been very professional and helpful. I've even recommended them to my mom the other day when she was talking about her old windows. definitely going to use them again when i replace the rest of the windows in my home!
Erika Westermeyer
They were great. They were fast with measuring getting them ordered and installing them before winter. We can not wait to open them and be able to use them this spring.
Tyler Jongeling
We are very happy with our new windows. The process was easy and the installer was great.
kris Kuhnlysage
I love my new windows ! The Window Store did an amazing job. It was a pleasure to work with everyone from the person who knocked on my door to the sales rep and the incredible install team of Tim’s. They were super conscious of my animals while they were working in and out of the house . I’m so grateful for all their hard work. Great product , great company .
Reed Walstad
So impressed with the professional window install in my basement. I would recommend The Window Store to everyone I know. Thanks for all of your work Travis Person!
Steve Peterson
The Windows Store replaced our 50+ year old picture window with a modern energy efficient model. We're very pleased. Excellent service and an excellent product.
Glen Flohrs
I highly recommend the Window Store. I had a triple window and patio door installed and am very pleased with the quality and appearance of both. They are more energy efficient than the previous ones. I was also very pleased with their professional and efficient installation. Hopefully, the turnaround time between ordering and receipt/installation can be reduced somewhat in the near future.
Katie Hutter
The Window Store replaced all of our lower level windows in one day. The crew was very respectful and hard workers. They answered our questions and made sure to complete all the steps in the process according to contract. The administration office was helpful and communicative about the process. We are happy with the windows and are extra happy that we now have clean windows!
S & J Moreland
We bought our house a year ago and knew that we were going to need to replace all of the windows in the house as they single pane and very drafty. We had Steve come to our home to give us a quote and he was very friendly and knowledgeable and we did not feel pressured into going through them. What really made us choose them was the lifetime warranty and the fact that when we move the new owners will have a warranty for ten years. We also liked the fact that the windows are MN made! On install day Charlie and his crew arrived on time and got all ten of our windows installed in one day. The whole install crew was very friendly and did a great job installing our windows and cleaning up after they were done. We would not hesitate to recommend The Window Store to others.
Charlie Tornquist
Great company. We shopped around two other places and The Window Store had competitive prices and good quality. Windows took about 5 months to arrive, but installation was super quick. One screen had a hole in it, but they came by and replaced it within a week.
Brian Ellingboe
This was a fantastic experience! Everyone we worked with at the Window Store, including the sales contact Todd as well as the installation team headed by Charlie, were top notch. We felt informed throughout the process. Results were beyond our expectations. We are amazed at the clear view we now have through our new windows. The sound barrier seems even better with these new windows and we hear less outside noise in our home.
Charles Lindquist
We had fourteen windows installed in our 1930s vintage home over the course of the summer — and have been very pleased with the service of The Window Store. Kim, our estimator, was timely and professional. Tom, our measurer, was thorough and precise. We were especially impressed with our installers, a pair of fellows named Mike and Rob, who performed the installation with precision, care, respect and professionalism. Very well done indeed. The windows are a tremendous upgrade to our dear old home, with its rattling, single-pane glass. We could not be happier.
Cassie Weilage
We just ordered our 2nd set of windows through The Window Store and we are so happy! (did first half of the house 4 years ago, time to do the 2nd half!). Kim is amazing to work with! She helped us out both times and is fantastic to work with. The installers are fantastic as well and do an excellent job taking care during installation and do a great job cleaning up when they are finished. If you need windows anytime soon, I would definitely recommend The Window Store!
Alan Rupnow
We had new LP Smartside siding installed this summer. John, our sales rep, was very helpful through the ordering and installation process. The installation crew did a great job dealing with the "surprises" involved with any project on our 100-year-old house during a very hot summer. Our neighbors said they were very respectful and courteous too. We're getting tons of compliments on our new siding.
Joey Metzger
Wonderful experience with The Window Store!! We have now had all of our windows replaced by them. From our sales person (Steve) to the installer (Ron), everyone is first rate and treated us very well. Ron did such a great job on the first 4 windows, that we specifically requested that he do the 20 or so remaining ones. Ron was very respectful and takes the time to make sure the install is done correctly. No corners cut, everything was done as it needed to be and very professionally. Our new windows are beautiful and will last for a very long time. Between quality, price and customer service, I would highly recommend The Window Store for your next window project.
Corey Beall
I was very impressed with the crew that came to install our windows. We had a sliding glass door, picture window and a slider installed. They were polite and did a great job on cleaning up as they completed each window.
The communication with the office was excellent a well. I was contacted at every step as the windows was being prepared.
I look forward to working with The Window Store when we get ready to replace more windows.
Alycia P
We recently had our windows replaced and we absolutely love them! We had very old windows that were broken and some that couldn't open and we were so excited to get new windows. Charlie came to install them and he did a wonderful job! He showed up on time and was super friendly. We are very happy we get to enjoy our new windows and they look amazing!
Brian Mong
We hired The Window Store to reface our kitchen cabinets, and had a great experience. Our kitchen looks amazing, and we were very happy with the professionalism and quality of work from the crew. Thanks!
Craig Storlien
We just had four of our windows replaced by the Window Store yesterday. Everyone from the original salesman to the installers were friendly and professional. Our salesman was extremely informative and there were no pressure tactics. After getting three estimates like we normally do for any major job, we chose the Window Store. We were comfortable with everyone and their prices were the most reasonable. We especially appreciated their suggestion of obscured glass for the bathroom window, which no other company even thought to mention. We are very pleased with our entire experience and will not hesitate to recommend this awesome smaller locally owned business to others!
sarah Beers
Super professional from the first contact to when the team left my house. I would definitely do business again. The windows are top quality. My house already feels cooler.
Kate Steinbach
We were beyond satisfied with our new windows in our home (St. Cloud, MN). They slide nicely, keep the noise out, and really make our curb appeal pop. We're happy to pass along The Window Store, Inc. to anybody that asks who installed our windows. Thank you all. You do amazing work!
OmiCereNova
We decided to take a chance when The Window Store came by our neighborhood and we set up a sales meeting. We met with Sean and we talked for about 4 hours. It was a fantastic start and he really sold us. There was so much information and insight he could provide. Whether it was the case or not, by the end we felt we could make an educated decision. They had a great promotion and we were in a good position to pay the deposit.
Next step was getting the Blue Print appointment. They said it was going to take a while and it did. Unfortunately, I had to contact the company first for the appointment, but they were great in providing me the contact's direct phone number. It was quick from there to set up the Blue Print appointment.
Next was setting up the actual installation date and for that they said it was going to take another few weeks which it did. The company did call me. As promised, the installation took 4 days and one additional service for the cabinet handles.
It was one guy who did the installation and he was a professional.
Overall great experience at the beginning and afterwards, it was pretty smooth. I did financing through the company and that was easy enough. After promotions, I ended up paying just over 10k for the job. The work consisted of refacing the cabinets and installing new counter top.
I am a perfectionist which means I am super picky. I will note that I found a small niche on the corner part of the countertop. I felt it before I saw it. And there was one part to the countertop backsplash that wasn't laminated; it is up against my stove so it ended up not being too big of a deal, but we thought it odd.
An important question is will I got back to them for other services? My answer is yes. I will still shop around as needed, but they will definitely be in the running for future home projects.
I hope my review helps. Take care.
Best Regards,
Michelle Meyer
Savage, MN
Travis Schroeder
Wasn't sure about the window inserts at first. But the guys knocked it out of the park and did a really good job. I can already tell the difference in my bed room with the new windows. So thank you Window Store! It's over 3 months now and still haven't got any confirmation on when im getting my screen for my patio door.
Robert Moench
Review of The Window Store
We are very pleased with our experience using The Window Store. The finished product is most satisfying. It is a wonderful refresh and upgrade to our 30 year old kitchen. The quality of the products provided are excellent and the workmanship is equally superb. A kitchen rework is, of course, going to be disruptive. That said, The Window Store has an effective team with a good process and communications skills. They used those skill to schedule both work and materials smoothly, starting on time and completing the project in four days as promised.
There were a few twists and turns by the time all was said and done. Throughout execution of the project we were able to work out any issues that arose and we found the team at The Window Store helpful making necessary adjustments and ensuring that we were satisfied customers.
Ajay Pickett
Fantastic! The process from quote to delivery was excellent. The installation crew was good to work with and very meticulous. Extremely happy with the results. Now we just need to finish the backsplash to complete the kitchen!
Jared Holt
We partnered with The Window Store for a kitchen cabinet refacing project. The experience was top-notch from beginning to end. I was most impressed by the quality of the work as well as efficiency. Our installer was skilled and very efficient each day. They were able to finish to project a whole day earlier than scheduled! We look forward to being able to work with The Window Store again for a future project!!
Ben Deschane
The Window Store did an amazing job refacing our kitchen cabinets. They were very helpful in explaining the process and different options that we could go with. They also did a great job in communicating what each step was and scheduling the measurement and installation dates. Everyone was extremely friendly and patient as we changed our minds a few times on which color we wanted as well as the scope of the project we wanted to be done. The new colors in our kitchen and new slow close cabinets and drawers are amazing! Overall it took 6 weeks from the free in-home quote to the end of the installation. We recommend them to anyone who wants their kitchen updated.
Jennafer Johnston
We were contacted by a sales person for the Window Store Inc in October of 2021. We quickly scheduled an appointment to go over the details of having our kitchen refaced. While it was more than we wanted to spend, we knew that it would take us too long and the quality would not be where we wanted it if we were to do anything ourselves.
We made our selections and were told that someone would come to get measurements soon. That person came and was in and out fairly quickly. He left a business card incase we had questions. A few weeks went by and I emailed asking if he knew any sort of eta that we were looking at.
I never got a response.
I received a call that someone else was going to double check the information and measurements. That person came and there seemed to be a handful of discrepancies between what we ordered and what was on file. No big deal, we got it straightened out. I asked that person what time frame we were looking at and was told Jan/Feb 2022. With the supply chain issues, we agreed that that seemed timely.
At some point in December, we scheduled installation for mid-January. When the contactor came, we were confused as he was not in fact an in-house contractor as we were told at the initial meeting. He also did not work the hours that we were told. When the contract was signed, we were told that it would take about 2 days, possibly 3 and our kitchen would be usable the entire time. When we scheduled the contractor, I was told it would take the 3 full days. It took our contractor 5 days to complete. He only worked a full day on the last day. The other 4 days he came for only about 1-3 hours to get stuff done. He also brought his school age child along claiming daycare issues…which I get, but this was frustrating.
The entire week our kitchen was not at all usable as everything had to be cleaned out of the kitchen. Pots/pans/dishes and food was boxed up and stuffed on the dining room side of the kitchen. Upon completion, the contractor realized we were short a single cabinet door as well as some shelves for cabinets that were special ordered for our kitchen. He went back and looked for that single door and the shelves and they were nowhere to be found. They were then ordered. He said it shouldn’t take long, maybe two weeks. I received an email shortly after from the Window Store Inc stating it would take 10-12 weeks for a single door which was made in the “most popular color”.
In the meantime, I kept getting emails to leave a review and I would reply stating that it our kitchen is not in fact completed. I never got a response. At 12 weeks I called to ask for an update. I was told that they didn’t know when it was coming, just that they do not have it.
Fast-forward to May 2022 and the door is finally ready. We quickly scheduled and yet ANOTHER outside contractor came with the cabinet door. He was quick and professional, but we still don’t have the shelves. At this point, we have simply given up on them.
As for the refacing; it looks great (minus a few drawers that seem crooked). We like the finished product but we would not use the Window Store Inc again, nor recommend it to anyone.
Holly Leaf
I just got my kitchen cabinets refaced, new countertops, and new flooring from the Window Store. Top notch workmanship, good communication, and a reasonable cost. Work was done quickly and everything looks and works fantastic. The installer was great about communicating what would be finished each way, and encouraged me to ask any questions or share concerns each day at the start and end of the work day. I am amazed at how smoothly everything came together and the quality of the end result. I am highly satisfied with my decision to work with the Window Store on my newly refreshed kitchen.
Alex M
We had a wonderful experience with The Window Store from start to finish. While I am not typically a fan of door-to-door marketing, the Window Store's marketing representative was very polite and unimposing, and due to my otherwise busy work schedule, it made scheduling an appointment to get a free quote on my window project (which I had been meaning to get to for a while) quick and simple. The sales representative that subsequently visited our home in April was equally polite, conscientious, and thorough with her presentation. Moreover, I greatly appreciated that the Window Store was upfront about the expected timeline for production and installation due to supply-chain difficulties caused by COVID-19. I am very pleased to report that Window Store accomplished what many do not: they under-promised and over-delivered. That is, the sales representative told us that it would be very possible that it could take as long as four months to manufacture the windows and complete installation (putting installation around August), but our windows were instead installed in June, approximately 2 months ahead of schedule! And, during the time we were waiting to hear back to schedule the installation, the Window Store reached out of its own accord to let us know that they had not forgotten about our project and would be reaching out ASAP to schedule the installation. More businesses should approach transactions this way.
As for the installation and quality of the end product, both appear to be of excellent quality so far. We have already noticed improved energy efficiency and decreased draftiness, especially with the replacement of a large wooden picture window that was original to our 1940s home. From an aesthetics standpoint, I was afraid that I would miss this old wooden picture window, which had ornate wood lattice work, but I actually prefer the new vinyl window with built-in vinyl lattice work even better.
Izzy and his installation team were very professional and efficient. They installed four new windows--a large picture window, a casement window, and two double hung windows--in a single day. And, when there was a minor mix-up on the color of wrapping used on two windows, Izzy and his team made time in their busy schedule to come back two business days later to correct the mistake.
Finally, after the installation was complete and it came time for setting up the financing arrangement, the Windows Store promptly reached out to me (instead of me having to reach out to them and/or spend time searching online, which is difficult due to my busy schedule) to inform me of when I could expect the initial financing letter in the mail and how I could thereafter set up my account with their third-party lender.
In short, we are very pleased with the process and product thus far and will definitely consider using the Window Store again for future projects.
Samuel Nicklason
They did a great job replacing our roof. They were able to redo our house and garage all in one day. They were very good about doing the exact changes we wanted and the quality of their work is top notch. The people that worked with us were great. They took the time to explain everything they do instead of just giving a quote. We would highly recommend The Window Store and look forward to working with them on future projects on our house.
Jenny F
We absolutely LOVE our new windows! We have an older house (from the 60's) and our new windows updated the look of the entire house. Not only that, but The Window Store was super easy to work with and they were done putting the windows in within a day. We were so grateful we went with this company!
Cynthia Carau
We've had a great experience having our kitchen cabinets refaced by The Window Store. The salesperson, Sean, spent a lot of time with us discussing different options. He made some excellent suggestions that saved us money and improved the usability of our kitchen. The contractor, Pete, was personable, professional, and thorough. We went away while the work was done, and we had no qualms about him being in our home. He did excellent work and came back on a Saturday to go over everything and tweak a few sticky drawers. We're so pleased with our updated cabinets. Thanks, Window Store!
Alicia Gindele
Overall great experience. It was only a one man crew and 6 windows to replace so I knew it wasn't going to be done in 6-8 hours as they stated on the phone call. Very knowledgeable and kept me updated on the process. Windows look great he took the time to talk to me about the windows and how to take them out to clean. The house had all original windows that were in need of replacing . We shall see what my heating cost goes down to this winter! I would recommend this company for your window needs.
Adam T
I am incredibly happy with my new windows. I want to thank the lady that stopped by my house to first bring the window store to my knowledge. I'm very sorry to have forgotten your name.
I want to call out Kim, the saleswoman who helped me get setup. I never felt like this was just about selling windows and that you cared about what I wanted and my concerns. You were full of knowledge that made me feel comfortable and made me feel like I didn't need to continue looking for other estimates. The best thing I can say is that I didn't feel like another commission and your passion for what you do was infectious. Thank you.
The process for getting from sales to installation was also incredibly easy and fast. After having someone come out and double or triple measure the windows it took about 2 months to get all 14 windows ready, which was about a month shorter than I was originally told they would be ready.
The installation was carried out by Charlie and his team. They were fast and efficient and got all 14 done in a day due to weather complications the first day that prevented us from getting started. I really appreciate you guys making that happen. They were also incredibly personable and answered all my questions. They kept everything clean and packed up so well that other than having new windows you might not have known they were there at all.
The windows themselves are fantastic, easy slides and cranks to open/close. And the design for the crank wi does to come in a bit will be a huge help in cleaning. The one small negative that I have right now is that one of the windows didn't have the crank and that will require someone to come back out to finish up, but that is a small bump in what has been a great experience.
I will recommend anyone I know at least talk to The Window Store when they have work to be done because it's worked so well for me so far.
Thanks,
Adam
jeffrey hoffman
Steve G. Was our sales rep...explained everything very well! Answered every question I could think of! No hidden fees or surprises! The windows look great! Charlie’s crew did an awesome job installing and showed me exactly how/why they were doing everything. Highly recommend! We are getting the other half of our windows finished this summer! Great job!
Update: We got the second half of our windows installed on Friday...we LOVE them...I can now open every window in my house! Tim and B.J. were very patient with all of my questions and answered them all! I highly recommend the Window Store and will use them again when it is time!
6/29/2021
Steven Buus
I just had 9 windows replaced today and I can already tell a huge difference. I want to thank Travis and the installers for answering all my questions, addressing my concerns, and working around my schedule. I also changed my mind on the exterior window sash colors and it wasn't an issue and they look amazing. I'm confident I made a great investment and will be enjoying these maintanence free windows for a long time. I'm bet neighbors are jealous too!
Jeff Triplett
I had a bay window and kitchen window replaced through The Window Store and have been very happy with the results. Out of the quotes I had been collecting from other companies, theirs was the first one that seemed fair. I was told by other companies that the bay window was the complicated kind that would require a full rebuild, but these craftsmen did a great job fitting the new ones into the existing structure. The window looks great and I am definitely enjoying the space it's in more than I did before. I am also very happy with the kitchen window they replaced and the custom casing they put around it. I will definitely give The Window Store a call when I'm ready to replace the rest of my old windows.
1 year later, still 5 stars. I have now had The Window Store replace the rest of my old windows. Not only did they do a great job once again, but I was also impressed with their speed and professionalism. Maybe next year I will have them put in a sliding door.
Jason Iannone
The window store did a great job. I knew I needed windows for awhile but didn't want to spend the money or energy on them. The window store basically did it all for me. I was approached one afternoon by one of their appointment setters who asked if I'd like to meet and discuss replacing my old windows. Then met with a salesman at my house one evening who was really nice. There was no high pressure sales tactics. I think he said he had worked for the company for over a decade. A week later someone else came by to take an accurate measurement, the windows were ordered and a little over a month later they were in stock and ready to be installed. I even got an email from Haley during the waiting just saying hi and reminding me that my windows were being custom made. The installation was done by Ron on a Friday morning, he couldn't have been a nicer guy and easy to work with. He spent a lot of time making sure the windows were right and the trim around them both on the interior and exterior looked great. I couldn't be more pleased with the windows and the company. They have communicated with me honestly every step of the way and have absolutely fulfilled every promise they made.
I would recommend them for windows as well as any other services they provide.
Dave Verley
My wife and I are very happy with our windows. From the salesman to the installers they were great to work with. Would definitely recommend to my friends.
Lauren Goralski
Our experience with The Window Store was amazing! From start to finish, it was easy and stress free. The sales guy was knowledgeable and professional. The finance guy was efficient and helpful. The installers were quick, clean, friendly, and very skilled. Everything turned out amazing! We cannot wait to work with them all again soon and recommend them to all of our family and friends. Thank you all for your hard work and expertise.
Angela Cain
Our experience with The Window Store was fabulous. Everyone was very professional from start to finish. They were all great about wearing masks in our house. And when our windows were ready a wonderful team of 3 installed 8 windows in less then 6 hours. The quality and price of the windows can't be beat. Unfortunately the shiny new windows makes the rest of our exterior look shabby chic, a good problem to have! I would recommend the window store to all my friends.
Jeff Natrop
Two Thumbs Up!! We had 13 window replaced. All were original from 1972 when house was built. The new windows look and work fabulous. Howie G was a great salesman who explained everything clearly and without sales pressure. Best part was he brought cutaway sample of a window to show its construction and features. None of the other companies we looked at did that. Installation was well done, cleanup good, attention to detail excellent. In fact... we had a poorly, improperly finished window downstairs which made the new install / finishing problematic. But the installer actually went out on his own to find / buy a piece of trim not intended for a window, but could be used in this situation to trim out the inside of the window. It looks great after he finished; better than the original. When we looked at and compared the price and product we got from the window store we found that we got a Premium product for the same or lower cost than the other companies / offerings we looked at. The other windows quoted were either entry grade or mid grade windows. I appreciate the fact that the Window Store only offers one grade / price of window. They build and sell the Best / Premium product period, no lower cheaper options. The Window Store and Howie G was recommended to me by my son and his in-laws; both purchased windows and were very happy. You can add myself to that list.
David Andren
It was a great experience with you and your team. The installation crew was very professional in installing our new windows throughout our house. They were so knowledgeable, courteous, and friendly and they did a wonderful job cleaning up afterwards. We are very pleased with our windows. They look amazing! We are so happy to have worked with The Window Store. Wonderful people! Wonderful product! Five stars!
Alfred Lewis
Our house was built in the 40’s and still had the original windows. Needless to say, we needed the windows replaced. We went with the Window Store after reviewing several bids and could not have been more satisfied with the final result. Every step of the process went smoothly, from the original consultation to the final installation. Craig, our sales guy made the consultation easy and no pressure to buy and the price was very competitive. We had to finance, and Jordan was able to find us a loan option that worked within our budget. The most important piece for us was that The Window Store did exactly what they said they were going to do, throughout the entire project. Haley did an excellent job of keeping us informed of when the order was placed to keeping us updated on the status or the order. The installation crew (Charlie’s crew) was on time and was courteous and professional (Extra kudos to the installation team as it was cold). The quality of windows was excellent, and the installation was professional and well done. We would absolutely recommend them to anyone.
Stephen Taucher
Our new windows from The Window Store are wonderful.
The whole experience was smooth and everyone we worked with was helpful.
Our new Walsh windows are far superior to the ones we had. They open seamlessly and look amazing. It has totally changed the look of our house for the better.
I would definitely recommend the window store and have since beginning of this experience.
Natalie Tran
Three years ago, we hired The Window Store to re-face some and add some new kitchen cabinets, and they did an amazing job! Then we had the same carpenter reface our family room built-in cabinets with the same wonderful result. And just last week, another The Window Store carpenter did a great job refacing our living room shelves. We are very happy with the results, our house looks like a million bucks, and we highly recommend this company to anyone who needs an affordable, professional and well coordinated remodel!
Jacob Stevens
My Wife and I moved into our new home just over a year ago. We always knew that new windows would be something we would have to tackle eventually but we never thought we would start the process so soon. The Window Store made this a possibility. Not only was the price right for us, the whole process was easy and stress free from start to finish. Aaron J was our salesman and he went out of his way to make sure we were not only well informed about the product we would be purchasing but was comfortable with the company as a whole. He was respectful of our time and of our needs. When we had questions, we were comfortable reaching out to him and always received a response within the same business day. A+ experience with Aaron!
On the day of installation, we had two installers who showed up right on time which we always appreciate. They too went out of their way to ensure we were happy with the finished product (including making trips to the local hardware store to ensure the framing around the window was to our liking). They kept us informed throughout the day ensuring that each decision that needed to be made was "okayed" by us. Two of the windows did show up, out of the box, with small cracks in them. I do not believe this to be a reflection on the Window Store and could not have been happier with the way it was handled. By the end of the day, the order for replacement sashes was placed and we look forward to getting those in a few short weeks.
We look forward to continuing to do business with the Window Store to finish off the rest of the windows in the house.
Charlotte Orlando
I wanted to give my kitchen an upgrade so I had a quote by another company and just about died from sticker shock. Then I got a quote from The Window Store and it was very reasonably priced and I didn't have to wait forever to get my project started.
Once they started, the project took a little bit longer, just a few days which I was okay with because it looks AMAZING!!! They really took pride in their work and made sure everything was perfect so I didn't mind the small delay at all.
I absolutely love the refaced cabinets and drawers with soft close hinges. The granite counter tops and new flooring really complete the project.
Thank you guys for such a beautiful job!
Darla Heggemeyer
After 20 years of living with our 70's kitchen, The Window Store helped us bring our kitchen into the 21st century with a kitchen refacing that would impress anyone. We love the new look of our kitchen! We were impressed with our installers friendliness, professionalism and craftmanship. Always here each day on time and cleaned up so you wouldn't even know they were here. A job well done! We were impressed with the quality of the products used. We would recommend The Window Store for your kitchen refacing project.
Elizabeth Drew
The quality of the windows and sliding glass door for the price was really great! The installation crew worked really well together. We were impressed that they took their shoes off every time they entered the house and did a great job of cleaning up. There was a mix-up with the privacy glass on two of our windows; however The Window Store re-ordered the correct glass and installed them within a few weeks. We have recommended The Window Store to our friends and family!
DARCIE L Jamison
I absolutely love my windows that Window Store installed this past week. Every step of this process was really seamless and professional. The sales representative, Howie, was patient and knowledgeable about the quality of the windows, both mine (or the lack of) and The Window Store products. He was able to convey the quality and importance of having well-functioning windows, especially in Minnesota, in a professional and respectful manner. Haley, the scheduler, was polite and able to schedule installation during a time period that was convenient for my work schedule, Ron, the installer, did a beautiful job with these windows. Ron's experience was very evident in his installation as well as the finished product. Ron also fixed a couple of non-window related items he happened to see, such as fashioning a doggie door cover when he saw our garage needed the cover. He went over and above what he had to do during the course of this project. Finally, the windows, themselves, are beautiful! The best part is that, although new windows are an expensive renovation, The Window Store provided top quality for a cost that would have likely been 50% or more higher with some of the other "big name" window companies. I am hoping to replace my other windows through the Window Store in the near future.
Tina Eller
We had The Window Store come out and install a new patio door and window. John, the sales guy was very professional and courteous when coming into our home during COVID, always wearing his mask. He knew all about the products and had a sample of the window they would be installing. Rory did the installation. He knew all there was to know about the job he had to do, and he did a fantastic job with the installation. He cleaned up after he was finished-inside and out which I really appreciated. We love looking out our new window and door into the back yard! And we are really looking forward to the energy savings, and a warm cozy living room when winter comes back around!
Jason Foss
We recently had the The Window Store back to install the last 2 original windows on our house. We hired them originally to change out the main windows in our home that were sticking, hard to open, and with the crank out technology. We love our new slider windows. The technicians do amazing work quickly and efficiently. Highly recommend supporting this local company.
Bill Weltzin
I had the windows replaced in the entire house and am very pleased. The boys showed up on time and got right to work. They were very efficient and they clean as they work. Great communication and very easy to get a hold of. I would trust them again.
Lindsay Knight
The Window Store has been easy to work with, great response times, and accommodating installation times. They even had a opening and fit our installation in early. The sample windows seemed to have a slightly higher finished quality than the windows that were installed, but there are no problems with their functionality.
Emily Villalobos
We had a wonderful experience with The Window Store. We had all of our drafty, molding old windows in our home replaced, and could not be happier. The whole experience from beginning to end was very smooth. After setting up an appointment with a door knocker we met Sean. He did a great job explaining the product in detail, as well as running through how the process will work. We decided that same meeting to go for it since we had been thinking about replacing our windows since we purchased our house. They had our windows custom built and set an install date earlier than we were expecting. Install took only a couple of hours, and then 2 days later a different man was out to finish wrapping the exterior of the windows. What an improvement! We noticed immediately how much quieter the house is. The windows are very nicely made, and look beautiful. Looking forward to seeing a difference in the winter and summer months. Would definately recommend The Window Store for a window purchase!
SP Harlan-Marks
I have contracted with The Window Store twice over the past year, and will do so again. I highly recommend the windows and the company. The staff (installers & front desk) are personable, responsive, and knowledgeable. The product itself is excellent; my rooms are suddenly warmer, and the windows are so much easier to manage - opening & cleaning - than what I had in the past. The installer was very efficient - He spent time talking with me about any concerns/questions I had prior to installation, & replaced 5 windows seemingly effortlessly, in the snow! The windows fit well and there was nothing for me to clean up afterwards. A technician from our security system company commented on how exceptional the work done by the Window Store was, saying that it was unusual to see such high quality installation. So, I'd give 10 stars, if that were an option!
Tony Isaacs
We recently had another window installed by The Window Store. They did a great job again going above and beyond our expectations. My particular window was not difficult but it has special white trim on three sides that varies from 8 to 6 inches wide. Purely decorative on the front of the house. I purchased some vinyl trim pieces to replace the original wood. Fully expecting to perform this work myself I learned the installers were tasked with installing aluminum fascia over this old wood trim. They agreed that since I had purchased the material they would be happy to install it correctly. And I'm glad they did! Unknown to me until the old wood was removed there was no vapor barrier under it. They installed the vapor barrier, trim and caulked all the seems. The new window and trim look absolutely splendid. Great job guys! We'll have another project for The Window Store next year, assuming the budget holds up.
Tammy Van Horn
I had two patio doors replaced. I am very happy with the whole process. Kim, the sales consultant, was absolutely wonderful to work with. The crew showed up on time and completed the work in a timely manner. They cleaned up after themselves, which I appreciate. I was not able to get one of the floor door lock installed to my liking due to my floor height. That is my only issue. Great job and I will be using The Window Store to replace my windows.
Shirley Erickson
We recently made the good decision to have the Window Store reface our old kitchen cabinets. The new look is beautiful. The job was done quickly and we were able to use our sink until the final day of installing the countertop. Jake, our installer, was very professional. He worked very hard and was even done a day earlier than expected. I would definitely recommend this company.
Julane Storm-Levia
We had our roof replaced by The Window Store a couple days ago and we are very pleased with the job they did. The crew arrived exactly when they said they would and got the job done in one day. And we had a double layer of shingles to remove! The crew did a excellent job cleaning up the yard and driveway. We wish communication might have been a little better, since we didn't know when the dumpster was arriving and we don't know when it will be picked up. Overall though, we would definitely hire them again and recommend them without reservation.
Jennifer Peterson
We had 8 new windows installed at the end of January 2021. The whole process was smooth. From the sales, financing and installation. We ordered our windows in November and throughout the process we were provided status updates along the way. Once the windows were ready we were able to get a quick installation date. The crew was professional, courteous and clean. They put down tarps to protect our carpet and cleaned up after themselves. .They were considerate about me working at home and dealt with our overly friendly dog. The next business day we received a follow-up call to make sure we were satisfied with everything. I would definitely recommend this company to anyone.
Rebecca White
The Wiindow Store came by my home offering free window replacement estimates and as this was a home repair I had wanted to explore, I set up the appointment. After consulting with the expert and seeing the windows for myself, the windows were ordered. I could not believe the quality of the windows, the service that was given or the amount of time it actually took to get the windows created and installed. I was expecting several months of waiting time until installation but instead, the team came out only one month after ordering my windows. From start to finish, The Window Store was nothing but helpful, professional, and extremely kind. I will be reaching out to finish the remainder of my home windows in the next few months as my windows look amazing and are so easy to open/close/clean! I absolutely loved working with The Window Store!
Katie Hocking
From start to finish it was such a great experience! Our St. Bernard shattered one of our windows back in late July and on that same night a rep from The Window Store was going around the neighborhood dropping off information at all the homes in case anyone needed new windows. Freaky coincidence right? I set up a consult with him for that following weekend. When Howie came for the consult I knew we were dealing with someone who had A) been with the company for a long time, and B) was very knowledgeable and passionate about the product and quality of workmanship that would be put into our installation. Boy was he right! Ron came on time and dug right in. I was expecting to have several people working on our window installation, but it was just Ron, and I am so glad it was. He has 35+ years of experience in the field and really specializes in what he does. He took the time to explain everything he was doing to ensure we knew it was being done correct. He finished the install in one day and came back the next to finish the custom wrapping. We have a 130 year old house with original windows so I know it was no easy task to change these out, but man has it made such a difference in the appearance of the house. Not to mention the temperature inside the house! Thank you so much Howie and Ron for your A++ customer service, and thank you Window Store for our beautiful new windows!
Rebecca Franco
Great company to work with! The Salesman was informative and worked with us to ensure our specific needs were met. The gentleman who came to perform the window measurements did everything from the outside of the house so we didn’t have to pull down any of the winter plastic we had up. The installation team arrived exactly when expected, were extremely courteous, took the time to explain to us in detail the features of each window and completed the job faster than anticipated. The windows are absolutely beautiful and we are so happy with the end results. I would definitely work with The Window Store again!
Katie Batz Bowell
We are thrilled with our new windows and so happy with our overall experience. Our Sales person, Kim Fuhrmann, was knowledgeable and friendly! She offered great suggestions - things we wouldn't have thought of - that saved us money and let more sunlight into our space. Kim has 25 years in the business, and it shows! Our installer, Ron, did a phenomenal job. Again, friendly, professional, and a great attention to detail. With a cold snap this winter, we were super happy with the product. We could definitely tell the difference when sitting next to a new window v. sitting next to one of our older windows. I just met with Kim again to discuss another project - we will certainly be using them again!
Christina Molden
The Window Store just recently refaced my kitchen cabinets as well as made a few custom cabinets for my kitchen. From the sales person, Arlen, to the installer, Dennis...top notch work all the way! The cabinets are beautiful! Arlen worked with me to design the cabinets that I wanted. Dennis finished the project two days early. I love the cabinets! I couldn’t have asked for a better experience. The kitchen looks fantastic! Thank you!
Tanya Korpi
Second time I’ve used The Window Store- first for kitchen resurfacing and added some cabinets, that I’m very happy with, and this time for new windows. The quality of the windows is really good, easy to open and clean, I can feel the heat retention and they look good. Installation was easy, super professional guys, very friendly. Done in the time they said, very sensitive to CDC recommendations, which I really appreciated. And the price was great value for money. I’m glad I did it, happy with the results.
Tim Montgomery
I ordered 3 new windows through The Window Store in November, they took quite some time to get made, but the wait was worth it. Our installer, Ron, came out on a 0 degree February day and quickly replaced all 3 windows. I can already tell the temperature difference in those rooms now that the old drafty windows are gone. Ron did a fantastic job on the install and he also made sure to clean everything up afterwards. He even gave me some tips on a couple other DIY projects I was doing in the house. Overall the experience with The Window Store was positive and I would definitely consider them for future projects.
Ken Olson
We used the Window Store for refacing our kitchen cabinets. Everyone we worked with were extremely courteous and professional. The installer was great. He was very skilled and did a really great job. The kitchen turned out looking fantastic. In addition to refacing our existing cabinets, they also installed an additional cabinet for us. Everything looks great. The actual refacing was done in 5 days with another couple of days to complete a glass tile backsplash. We are very happy with the result and would recommend them for anyone looking to freshen up their kitchen cabinets.
Dan Case
The Window Store did a great job replacing our old windows. Kim showed us the different window options available and helped us decide on the perfect windows for our house. Our installers were very professional and took the time to explain what they were doing. They left the job site clean when the installation was complete.
We would recommend the Window Store for your next project and
we look forward to working with them again in the future.
Brad Johnson
My kitchen was remodeled. New quartz countertops and refaced cabinets. New cabinet doors, drawers and hardware. A completely different looking kitchen! I love it! They did a great job and much cheaper than gutting the kitchen. I recommend the Window Store for kitchen changes!
Cari Buckner
The Window store did an outstanding job on our window replacement project. We had done a full exterior makeover and the last step left was the windows. There were issues along the way with some of the other work that had already been completed, and The Window store did not hesitate to help us figure out how to get our windows redone, but also help complete and fix issues from previous workers. They could not have been more helpful. Responded to every question and did not hesitate to go above and beyond expectations. Would STRONGLY recommend them if you are considering having work done. Their team was phenomenal to watch, and so very efficient. They had a full system going and it was just fun to watch how great they were at what they were doing. Cant say enough about how positive our experience was with The Window Store!! Excellent Excellent job!!
Greg Marfleet
After seeing lawn signs in our neighborhood for the Window Store —where they were working on old homes like ours— we decided to look into their products. We liked that this was a local company building a product that was designed specifically for this region and climate and employing local labor. The installation was very efficient and clean looking. I had restored the trim around one window years ago and they took steps to preserve and reuse that work. We had one problem window with a rotting sill area that they repaired professionally. The aluminum cladding they used around the exterior looks great and should hold up to weather. Time will tell on the overall quality of construction but right now I’m very happy with the price and product. We elected to do this in stages with the upstairs done first. We should be happy to proceed with first floor window replacement in the spring.
Alan Hufnagel
We contacted The Window Store in late June 2021. Our new windows were to be installed prior to the new siding. Thanks to the Covid chaos we first got our windows December 1st of 2021. December 17 they started the siding and finished the following Monday 20 December. The professionalism of the installers and quality of the windows and siding made the wait worth it.
Denise Guerin
I had my kitchen cabinets refaced, but The Window Store does more than a normal reface! They resurfaced all stiles, rails, and sides; they replaced all doors and drawers; they added pull-outs for all lower shelves; they added a cabinet; and inserted a pull-out kidney-shaped shelf for a dead corner. Further, they made minor modifications to make sure all cabinets were totally functional. The entire team from sales (John), measuring (Justin), and installation (John) was excellent. They are professional, talented, and thoughtful. They were on time, on budget, and performed with integrity and expertise. Thank you!
Barb Richardson
The Window Store replaced our doors & our patio door. The sales rep Kim Furhmann hands down is the best rep I’ve EVER worked with! She listened to what we needed, found us gorgeous product that worked within our budget and they installed on the date promised! Charlie & his crew did the installation. They were so nice & did a really great job cleaning up inside & outside our home when they were done. I recommend this company to anyone with a home improvement project!
Adam Flury
Kitchen cabinet refacing project. Arlen was extremely helpful with the design of the kitchen as I am not the best with design choices. Pricing and timing we're both great and no surprises through the entire process.
Installers were also both friendly and accommodating.
Gary Stoddard
We have considered replacing our windows for several years now. The Window Store was always at or near the top of our list of companies we considered. Most of the windows replaced were 50+ years old and the rest 35 years old. Charley and his crew arrived and got right t work. They replaced 11 windows ranging from bedroom to a large 3 part windows. It was fascinating to watch them remove the old windows and replace them with new ones. I was very impressed with their ability to deal with all the types of windows they were replacing. It was a long day for them but they completed the install in 1-day and the new windows look Fantastic. The finish on the exterior was fabulous and the quality of their work/capability is instantly apparent in all the window. Many thanks to the staff of The Window Store and especially the excellent installation crew.
Linda B
We have had the same old icky cupboards for 30 years. We were so excited to do this project with The Window Store. It all went so smoothly and we could not be Happier with the results. We are finally having company again and everyone has loved how the kitchen turned out. We would highly recommend this company for your home improvement projects.
Randy Schwartz
Install went very well good people to work with the new windows are extremely clear and the outside noise reduction is amazing Thank you all at the Window Store!
Param Enterprisee
Any company that values money over customer service be mindful of them. These guys did a good job on our windows but when it comes to their payment business they don't play. They will harass you to the point you wish you went with another company. They have very poor customer service and bad receptionist. They also did a half complete job on two of our windows and had to call them to finish the job. Just be mindful of them.
Mark S
We had windows installed 1/14/21. The installers came a little after 7a.m. and stayed until the job was completed. 10 windows installed in 1 day. They came in at the end to apologize for being so late, (5:30 pm.) not late at all. They asked if we were satisfied with the installment and if we liked the windows. They were very careful to keep our home clean, they laid down tarps to keep wet snow off our floors. They cleaned up after themselves and we really appreciate their hard work and dedication.
Mark & Laura S
Terry Padal
From the moment I called for an estimate, I was impressed. Speed of response, follow-ups and installation was great. The Windows Store was cheaper than other quotes I received. Installation was better than perfect, as the installer noticed a material mistake by the warehouse and rectified that error before beginning install. Install for two large complicated window systems completed in one day. When I need more windows I will be back.
Shawn Higgins
Overall, very good. The door-to-door salesperson didn't wear a mask and probably should have but the in-home salesperson did when asked to, and all of the installers did without being asked. The payment method is slightly outdated (checks, primarily, though they take credit card over the phone too) but the installation and the experience overall was very good. The price seemed to be good (I'm sure bigger brands would have cost more) but it's hard to compare the windows themselves since I don't know all the features of those competitor's windows. These windows are very nice so far; no issues. They seem high quality. The installers were very very clean too, and extremely friendly and easy to work with.
Maurice Schendzielos
The work team was scheduled to be at my home on a certain day. They arrived at 8:30 and finished the work by 3:30.
To my surprise, they replaced both of my chimneys and installed a new seal for a plumbing breath tube. They also installed new valley tin as well all of these items were color coded to match the shingles. I did not read this in the contract I signed. Very cool. Looks great!
I cannot compliment the work and the workmen more highly. Very efficient and obviously they are pros.
Highly recommended.
Barb Sprecher
We had our roof replaced. The team was professional and efficient. Our salesman Dominic was thorough and not pushy.
Done in one day. Picked up all the nails and debris.
Christian McAtee
I had The Window Store do a kitchen cabinet refacing and counter-top replacement. Everyone I dealt with took the time along the way to help me make informed decisions and they were responsive to questions and requests. Great communication! Great attention to detail! Everything looks great! They did my roof a handful of years ago and that was a great experience too.
J Anderson
Burnsville, MN
Loving our 17 new windows! They make both the inside and outside of our home look much fresher and updated. They are so easy to operate and take care of – I’ve just lost my excuse for not washing our windows! We would definitely recommend The Window Store – for the quality of their product AND of their personnel, and for the value they place in customer satisfaction.
We found the sales rep, Kim Fuhrmann, to be very personable and knowledgeable--it was truly a pleasure to work with her. She gave a clear explanation of the windows and the various options and answered our questions thoroughly. Normally my husband and I would take more time to think things through and also do some comparison shopping before making a big decision like this, but we felt very comfortable going ahead with the window purchase at the end of Kim’s presentation. We appreciate that we didn’t feel at all pressured.
We chose to get window inserts--keeping our original window frames but getting rid of our old windows and storm windows (which we don’t need anymore with the new double paned windows).
The installers Paul and Chris were pleasant and professional. They installed our window inserts much quicker than we had expected and did a great job, including covering our not-so-great-anymore exterior wooden window frames with aluminum cladding. Paul didn’t mind our curiosity to see how things were done and was glad to answer any questions.
The other folks from The Window Store that we had contact with were also pleasant and helpful: Tom who measured for the windows; Haley and Courtney who took our calls at the office, handled our order, and kept us updated; and Scott who did some follow-up replacement (see below).
Our experience is that The Window Store truly values customer satisfaction with their lifetime warranty, resolving any issues as soon as possible. Paul (the installer) took note of slight imperfections on two of the window panes and two of the screens that had just been installed, which he reported to the office. These were replaced with no hassle or added expense on our part.
We definitely recommend The Window Store and are glad we went with them!
Lisa Karels
We are extremely happy with our results. The staff always answered our questions promptly and were very helpful. Windows came in ahead of schedule and the installers did a fantastic job. Kim our sales person was incredibly helpful and easy to work with. We had three windows installed last year and four this year including our huge picture window. Both experiences were low stress and the results were beautiful. I highly recommend The Window Store.
Todd Matzke
We used the window store to replace all of our windows in our home as well as a patio door. We were able to get all of our windows done for a good price and we are very pleased at how they have all turned out. We will recommend others to try them out in the future.
Kevin Peterson
After stalling for years, we finally decided to replace all of our windows. Spending a sizable amount of money on home improvements also means putting a sizable amount of trust in a company.
The Window Store richly rewarded us for trusting them with our window replacement. Steve, our sales guy, was pleasant and knowledgeable. What he promised, the company delivered. Haley kept us informed as things rolled along, and Paul and Chris absolutely kicked a$$ on the project! Great workmanship, great work ethic, and a complete cleanup. We could not be happier with our experience!
Bruce Stupica
Exceptional experience working with the team at Window Store for our kitchen cabinet makeover. Salesman with a very reasonable personality, easy to work with and a number of good suggestions for the job. The installers did a very nice job redoing the cabinets. We are quite satisfied with the results. Kitchen is more contemporary, brighter, and seems larger than before. Great value! Thank you Window Store!
Jordan Lemm
This is the second time we have worked with The Window Store and our experience has been consistently outstanding. Last year we had two large double windows replaced and we were so pleased with the people, process, and products, we didn't hesitate to work with them a second time to replace the rest of our windows. Very few companies these days seem to feel truly honest and excited about the quality of the product they sell. Our sales person was very friendly, extremely knowledgeable about all the products, and just a downright nice person. He made our process extremely simple. We had the same staff for most of the process that worked on everything for us the previous year, which was really nice to see. If you need new windows, at least give The Window Store a call.
jason ross
Great job on the install of our new window even in the cold temp.
Job was started on time. install crew was help full clean and courteous.
Salesman that stoped at the houes was informative about the product.
we will be using The Window Store Inc for future projects
Madeline O'Brien
I absolutely love my windows! Had 5 all replaced in 1 day, the team was extremely friendly and everyone from beginning to end went above and beyond to make sure that the finished product was perfect. I would definitely recommend The Window Store to anyone.
Bikiniconspiracy Bikiniconspiracy
My husband and I had a marketing specialist come to my home who was completely aware and sensitive to our families needs. His name was Aaron Jahnke definitely not pushy, cautiously considerate of our budget and what would be the best looking windows in the long run for our home. Very happy we met with the Windows store because of it! Genuinely happy with the product and plan on finishing all the windows in our home eventually with the window Store.
Emily Skoblik-Diallo
We are very happy with our first round of new windows. Our installer was friendly and professional, and the end result looks great. We are excited to see how they perform in the winter. What we know already is that when the sun comes in we feel less heat which is a great sign they will keep the cold out as well. What we also know is that it is markedly quieter in our house. Very happy so far and proud to support an experienced local business. Thank you Window Store!
Dave Proffitt
Our experience with The Window Store was TOP NOTCH! We had a bay window replaced with a 1/4-1/2-1/4 slider window and it is a huge improvement. The front of our house looks better, it is quieter, and we get more light. The installer we had,Ron, was amazing! He was extremely professional, polite, clean up was spectacular, and did not hesitate when I asked questions. I will be calling them again when the rest of my windows need replacing. The pricing was great, and every person in the company I dealt with was terrific! I will recommend The window Store to anybody! Thanks for the great work and product!
Fred Hunt
We hired The Window Store for the installation of an exterior door and every person we interacted with each step of the way was on top of their game and provided white glove service. Excellent communication and friendly service- we will be coming back.
Amy Romashko
We have been very satisfied by The Window Store, from the first impression of the salesperson at our doorstep to the completion of our roofing project. They have been great to work with from start to finish. We had some weather challenges during our project but their team did everything they could to keep the project moving along to completion. They have been quickly responsive to questions through the project and our new roof looks amazing. Unfortunately it got covered with snow soon after completion, I am looking forward to enjoying our home's new look in the warmer months of the coming year!
Just Andy
The window store installers did a very good job installing 3 windows on our house. We would recommend them and will use them again for the remaining 2 windows that need replacing.
Claire Skeps
We had The Window Store replace 5 windows on Oct. 13, 2020. We have been very pleased. The product is much nicer than our old windows and the house is already warmer. We were also impressed with our sales person, Kim Fuhrmann, who went out of her way to provide the best service. Our installer Paul was also amazing. He completed the project quickly, cleaned up the installation, and did not leave until we were completely satisfied and he had answered all our questions.
Fanny Jimbo Llapa
My family and I had been wanting to change the windows for a long time and had inquired with several companies, however, no other company provided the thoroughness of the process, patience, price and quality as the Window Store Home. Our engagement started with a door-to-door advertisement from a Spanish speaking representative (Carla-I believe), then Steve Garren, the salesman walked us through our options. He listened to our needs and did not pressure at all. Lastly, the installation crew (Charles and his team) were very friendly, engaged us throughout the process of removing the old windows to installing the new ones. They cleaned after their work and we are very much satisfied with our new windows. My family decided to change the windows in stages, starting with 4 windows and are looking forward to getting the rest of the windows replaced some time next year. Thank you!!
Other pluses of this company are the lifetime warranty and the highly energy efficient windows!
The wind took our Window Store sign- hopefully we can get a new one!
Dan Harbinson
We are very pleased with our experience with the Windows Store. We were interested in cabinet refacing in our kitchen. John, the sales/design consultant, was very knowledgeable and easy to work with showing us various options we might be interested in. And he was agreeable to negotiating a cost that was satisfactory to both he and I. Justin, the architect who came in to obtain measurements, was friendly and efficient. Last but not least Jim, the installer, was awesome. Each day, he was extremely punctual, covered everything to prevent damage and set up a plastic partition to isolate dust to the work area. Prior to leaving each day, he removed everything he had set up and did a thorough clean up giving us access to the full kitchen. During the project work, Jim explained what would happen each day, brought us in when there were decisions that we needed to make, and gave a good overview of everything when he finished the project. We are more than happy with the end result. Kitchen is so much brighter with the new facing. The only negative that I can provide is that the Thur afternoon prior to our expected Monday install, we got a call indicating that their sub-contractor had failed to deliver the materials needed for our reface so our install date would need to be pushed out one week. It was explained this was due to supply-chain issues, I assume related to covid. This would not have been a big deal had I not already moved 1/2 of our kitchen out to the garage prior to the Thur call. We just ended up rummaging through boxes to find kitchen items that we needed during the week. Until the supply-chain problems are resolved, I would suggest the Windows Store specifically mention/discuss potential delivery delays with future customers to prevent premature emptying of kitchen items. I would have no problem recommending the Windows Store to family/friends who may be interested in a cabinet reface.
Jeff Settles
We recently purchased new windows for our home in Plymouth. The entire process was simple and hassle free. After the installation I had a question and was able to get timely answers/resolutions from customer service. My wife and I are extremely pleased with the quality of the product, work and staff we interacted with. Since the install we have noticed less outside noise and no longer feel cold drafts.
We will be updating the rest of our windows in the coming months and will certainly continue to give The Window Store our business. I would definitely recommend The Window Store to friends and family.
reed johnson
We had 11 windows replaced last week. All went very well. Charlie and his installation team were excellent and friendly. They completed the job in 1 day and cleaned up thoroughly afterwards. The quality of the windows is excellent. We have had widows replaced by The Window Store in the past and that good experience is why we called them again. I highly recommend them to anyone contemplating a new window project.
jim bruton
The Window Store completed a vinyl siding project at our home at 2179 Birch Street in White Bear Lake, Mn. 55110 - all of the workers were absolutely excellent in every respect. We want to especially say that Jim Ortman was excellent. He came to our house numerous times and fixed things, cleaned up and finally fixed our light which had been out for some time. Jim is a great guy, very skilled and a wonderful representative of the Window Store. Thank you for everything that you did. We would not hesitate to use you again. Jim Bruton
Noah Kolkman
We bought windows for our previous home and were completely satisfied; the same could be said for this latest purchase of windows and patio door.
From start to finish they were professional. Steve came to our house and I told him what we are looking for and didn't waste anytime to get me the quote and we were on our way- no prolonged sales pitch.
The installers let us know the exact time they were showing up, and we are very satisfied with quality of workmanship. Our house remained in tact- no paint scratches, broken trim, muddy carpet, squished landscaping etc.
Unfortunately, the patio door had a defect and the installers let us know right away. They apologized for the door, and ordered a replacement patio door to be installed.
We are very satisfied with installation, overall. The windows and trim, both inside and out, fit and function perfectly. We can already tell the difference in our home.
If you're looking for great quality products and service, this would be where I would go.
Hoang Ngo
We had the Window Store reface our kitchen cabinets and we could not be more happy with the results. From the start with picking out the cabinets and hardware to the installation, they delivered on all their promises. Jon A, the installer, was the best! He finished up a day early and kept us informed throughout the whole process. I would hire them again.
Austin Quade
Had the window store reface our kitchen cabinets. They also helped to get our countertops and backsplash replaced. Overall the service was pretty good. There were a few times where the communication was a little lacking, but all the work was done well and on time. The project was definitely a more complicated one with all the different parts of the kitchen being upgraded.
Tonia Lamkin
The guys at the window store were great! They installed a new door for us and we love it! They did an excellent, professional job. They answered all our questions and helped us to decide about not using a storm door. I would definitely use them again!!
jill perron
I had replacement windows installed in my home by The Window Store. The whole process was professional from Howie to Charlie and his team.
They left the house very clean inside and out. I absolutely love my new windows and highly recommend The Window Store.
Gina R.
The Window Store was great to work with. We planned to use a different contractor to replace some windows at a lower price, but they were unable to deliver on what they said they could. The Window Store was flexible enough to honor their quote even though it was a small job for them, and they completed the work in the time frame they promised and on budget. They answered all our questions fully and never used high-pressure sales tactics with us. We would recommend The Window Store to anyone looking for a contractor to replace windows.
Mara Ceason
We had the Window Store replace all 12 windows in our home. We decided to go with sliders instead of casement, and we are very pleased.
Charlie and his installation crew were friendly and very tolerant of our dogs, who barked every time they came in. They wore face coverings inside our home, and covered the floor and carpet to prevent damage. We had some wood that needed replacing due to water damage, and they fixed that, too. They were able to install all of the windows in a day and a half, and did a good job cleaning the yard up after the job was done.
Everyone we dealt with was very pleasant and easy to work with. We would definitely work with them again.
Angelina Steinkopf
After looking for several years at different window manufacturers, and window companies, we called the window store after a sale rep had stopped by our house and saw the moisture on our windows and gave us their information. The representative was on time and polite and explained everything fully, he even had a window to demonstrate for us the quality. We had half our house of windows installed by The Window Store and I can’t say enough good things about this company. We will be going with them again when we are ready to do the other half. The Windows are gorgeous and we are so pleased we went with them. We only wish we had used them for our patio door but we had went with another company and have been so disappointed, which is what led us to the easy decision to use the Window Store for our Windows and highly recommend them. We loved their non pushy approach to window buying. Thank you Window Store for all your help.
Fred Bainbridge
I am pleased with the work done. The process end to end to has been a smooth experience. I had 14 windows replaced in a single day and they did a wonderful job cleaning up before they left. I am also pretty certain they installed a few extra smoke detectors in the house before they left, which was an unexpected value add.
I would recommend The Windows Store Home Improvement Inc for window replacements.
Matt and Sue Kanagy
My wife and I had an excellent experience with the Window Store. I am usually wary of companies that go door to door, but decided to give it a shot and see what happened. The original meeting was done at our house and we were able to schedule it at a time that worked conveniently for both my wife and I to be present. The presentation was very thorough and very well put together, and the explanation and demonstration of the of the windows highlighting some of their features and benefits was very convincing.
We decided to start off with replacing the four windows in our kitchen. About two weeks after the initial meeting someone came out to take final measurements of the windows. I think it took him less than 10 minutes to get in and out! Just over a month later the windows were in and we had the crew come out and install the windows. The installation went very quickly, the guys were clean and professional and even re-mounted the blinds on the window even better than they had been mounted beforehand. A few days later another person came back to finish the exterior metal wrapping of the windows and the sealing.
Overall the experience was very good, and I would definitely recommend the Window Store. The communication was clear throughout the entire process, and we even had the windows installed and completed faster than we expected. We love the new windows and will most likely be having the Window Store replace the rest of the windows on our main floor as well!
- Matt and Sue
Jake G
The Window Store was fantastic to work with. The person we worked with to get the estimate was prompt, courteous, and candid about what to expect for cost and installation timeframes. We got quotes from them and several other local window installers, and they were easily the best value for the money. The team that came out to do the install was extremely friendly and professional. They showed up when they said they would, got the job done on schedule, and left our house cleaner than when they started.
Really the best thing I can say about them is that we will certainly be working with them again on any future projects.
Sydney Worner
We love our new patio door. Our consultant came to our house to complete our order. We were informed of the progress while patio sliding door was being built. Once they had it it took a week or so to get it scheduled. I think there’s only person doing that job. Turned out really nice.
Carey Erkel
We had an amazing experience with The Window Store! They refaced our kitchen cabinets for an affordable price and did a beautiful job. The installer was prompt, cleaned up every bit of sawdust, and stored away his tools at the end of each day. We are very pleased with the whole experience!
Pat Duerr
We have been slowly replacing the windows in our 1948 home over the past 10 years. The Window Store replaced the final 7 windows in our home. I usually make it a point not to do business with solicitors but the oldest windows were in dire need of replacement and their sales team was courteous and professional. We love the new windows and the quality of the final installation. The new windows look great and as winter sets in we already notice how much more comfortable those rooms have become. Sure, we had put window insulating film on the old windows but it never looked good and by the end of the season it either had holes poked in it from the kids or was ripped away from the edges. I am so glad to be done with that routine.
The new windows also needed flashing installed around the frames. I was concerned about how that would turn out compared to other windows we had replaced. They matched the existing flashing on the other windows perfectly and the quality of the work was excellent. We were very impressed with how it turned out. Looking at the finished product it is obvious they knew what they were doing.
We have dealt with four different window suppliers over the years so we knew what to expect for cost and installation. It is worthwhile comparing our other experiences with the Window Store.
Window Store experience:
-excellent and professional installation
-windows arrived on schedule and were installed within the timeframe communicated to us
-order was accurate
Other suppliers/installers:
-poor installation, visible gap between sashes, windows did not meet code and eventually were replaced
-missing caulking required return trips to fix
-installation team was unprofessional and was eventually fired by the rep. One member had admittedly never installed windows before.
-sales rep had a difficult time accurately placing the order for new windows in an addition
-one window was missed in a replacement window order
You can always expect to run into issues in any home improvement project but this project was completed without any major issues. I would gladly recommend the Window Store to anyone.
GT Grover
We recently had our kitchen cabinets refaced, and new counters installed by the Window Store. We had considered various options, and chose to go with refacing based on our time with the sales person Sean. He clearly communicated the value and quality of this product.
Jim came to take precise measurements, and ended up helping us with a more functional design plan. Thank you Jim- we are extremely pleased.
The Window Store had our kitchen ready to install way ahead of what we were anticipating. Tom and another Jim came out and did a very good job.
All the staff we have talked with and interacted with at the Window Store have been helpful and responsive.
The quality of the products is excellent just as Sean stated.
We would recommend the Window Store to anyone who needs an affordable option for a beautiful, updated kitchen.
Sarah and Gene Grover.
Mark Spangrud
The Window Store Home Improvements (Kitchen Refacing Experts) did a great job on refacing our golden oak kitchen cabinets. New pearl white finish, with all new soft close drawers and cabinet door fronts look wonderful. They were very easy to work with, showed up when scheduled, and completed the job on time. We are extremely happy with our new kitchen.
Rebekah Dunnette
Very professional and fast. Highly recommend for windows and the first and only place we called for roof replacement. Fair pricing and a pleasure to work with!
Cody Tripp
Windows look great inside and out had a very good experience with the window store they made it as simple as possible the installer got in and out in just a couple hours and did a fantastic job. Thank you very much and look forward to doing a few more in the future.
Spencer Macdiarmid
We just had our kitchen cabinets refaced and granite countertops installed, and a couple pantry’s added. Overall the work done looks really good. There are a couple things that bothered me. The first was communication, apparently the layout provided to the installer showed a cabinet going over my fridge (which was never discussed). This led to several holes being drilled into a wall I had just spent a ton of time mudding and painting. That cabinet that was put above my fridge was actually supposed to go above the stove. The second thing is that a couple of the shelves in the pantry aren’t level and wobble a bit from the pre drilled holes not being quite right. That being said, I do love the look of my kitchen now.
Mike Bosveld
I really appreciate the simplicity of the purchase and installation process with the windows store. We had 5 windows replaced and they look great and work better.
William Wei
The Window Store installed 4 windows at our house & did an excellent job! The installer was friendly & got the project done efficiently. The windows look great & I will reach out to them for any future home improvement projects.
Suzanne Lewis
From start to finish, we are so pleased with our experience with the Window Store. We had all but one of our windows replaced and we are very happy. The guys that came out were polite, hardworking and did a fantastic job. They finished a day ahead of schedule, cleaned up after themselves and were very accommodating to all of the people (young and old) in our busy household. The windows look great and I'm looking forward to have well functioning windows.
Kool-Aid MN
From the time Kim came out and walked us through our window replacement options the Window Store delivered. We ended up having four windows and a new patio door installed. We love the new curb appeal on our home! And just in time for the Minnesota Winter. Paul, Matthew and Chris went above and beyond to make sure our installation went smooth! They were efficient and left the site clean upon completion. Would definitely recommend the Window Store for your next project and hope to work with them in the future!! Thanks Again!!
Jennifer Pare
We had such a great experience getting our windows! The sale pitch was detailed but felt low pressure. The timeline for installation was quick and great communication. The crew who came into install the windows was fantastic!! They did our entire house in day with a 3 person team! They didn't even take a lunch. After having our windows for over a month we are pleased with the results both in terms of looks and effectiveness! I would highly recommend them to anyone :-)
Mary Buckvold
We have had a great experience with The Window Store!
From the canvasser, working with Kim, the professional installers & the entire company staff, has been an excellent experience for us. Everyone was extremely knowledgeable & professional! The windows have made all the difference in the world to us!
We feel the entire Window Store staff has made our experience a great one!
I would highly recommend Kim to work with you, she gives you the personal touch & works well with design & colors.
Ella's Way or the Highway
The Window Store did a great job from A-Z. Kim our sales rep did an awesome job explaining the quality of the product and the three men that did the install where quick and took pride in their work. We were very happy with the results of the window and door quality along with the install experience. Highly recommend.
Rebecca Rooker
We just had our windows on our main floor windows replaced with the Window Store Windows-eight total, 3 of which have 3 panes each, 2 of which were the narrow "picture windows" (no screen) on either side of the deck doors...so MANY different types...they came in the morning and were gone by work-day end (before that I believe)!!
Super smooth and absolutely beautiful! Will send pictures when it's light outside!!
Our biggest worry that kept us from doing them previously was the cost and when we heard the total for all those windows, it was at least $5,000 less than we expected.
We plan on having the other windows done as well now!
The salesperson was so helpful and well spoken and the fact that they are made not just in the US, but in Minnesota, sealed the deal!
I gave it a four only because when they installed them, they took all the windows out at first and then didn't cover them with anything which worried me about our cats, and then became problematic with the flies that got in. Otherwise it would be a 5 star review!!
Evan Braaten
We had the Window Store replace five of the windows on the back side of the house. The installation crew were very knowledgeable, curtuius, and wore masks while inside our house or interacting directly with us.
The installation went way faster than expected, about 45 minutes per window start to finish. We have had the windows now for almost a month with no issues. They look great and are easy to open/ close. We will certainly have the Window Store back to replace the balance of our windows in the future.
Justin Hall
From day 1 of working with the window store I knew I was going to get my windows from them. The knowledge and customer service the employees have is outstanding. I would recommend them to everyone. The installer was awesome and social. He worked hard and efficiently. My windows and sliding glass door look amazing. If you need new windows and doors look no further.
JODEE KINCAID
The Window Store was great to work with. They made the process simple. There was never pressure to buy the windows just a very informative meeting about the windows. Everyone from the Sales Rep to Installers to Invoicing were great to deal with. The Installers did a great job of keeping everything clean and walking through the process. We would definitely recommend The Window Store.
Chris Kolb
Our experience with the Window Store has been very good from start to finish, and we'll definitely be working with them again very soon to replace more windows in our home. Howie, our salesman, was professional and very knowledgeable on the products/industry, and we couldn't be happier with how he handled the sales presentation.
The order process and subsequent install went very smooth as well, with our installers showing up right on time and handling the replacement of our old windows in a timely manner. The 6 week turn around time for order was just fine, with no delays in the build out. I really appreciated them taking care not to damage the old windows in the process, as they are original to our home, which dates back to 1942. I was impressed with their attention to detail, as they made sure to caulk around the edges of the trim after putting it back on, so as to make the touch paint work that much easier for us.
All in all, we're very satisfied with the product (the windows are outstanding), and couldn't be more please with how everything worked out though the entire process from start to finish. Thanks!
Sandra Valentines
Over the last 2 years the Window Store has replaced 16 of the original windows in our 107 yr old home. We chose double hung vinyl inserts so that we could keep the classic charm of beautiful woodwork that frames the windows. The staff from the Window Store we always professional, kind and detail oriented making us feel confident in what we could expect from them. Any concerns that we had during the process were dealt with quickly and courteously. We truly felt that we, as customers, were held in high regard. Craig worked with us on a plan on how to begin this phase by phase replacement process so it would be affordable and efficient as well as saving us on our heating and cooling bills. The easy cleaning feature of the tilt in window is fabulous feature and now our windows will get cleaned more than once every blue moon. Bob and his installation crew know their stuff and do their part quickly, easily and neatly. Now that my husband is disabled it is such a relief to have all of our second story and ground level windows replaced and the outsides wrapped so that we never have to worry about getting up on a ladder and painting them again! We would recommend the Window Store to anyone looking for quality windows and professional installation services. Thank you Window Store!
Dugan Flanders
Updating my review one year in: my wife and I love the windows we purchased. The product and install deserve 5 stars, but I am leaving my overall experience at 4 stars because I still have an intense dislike of the high pressure sales tactics used - and one year later I would still rate the interpersonal experience with the company and salespeople at 1-2 stars.
As for the windows themselves, we noticed a significant noise decrease immediately. Over the course of the winter I was able to see the positive impact in my heating bills and more consistent temperatures throughout my home. The difference has been amazing, and window quality appears to be as billed.
Original review below:
I'm writing to provide a testimonial of my experience with The Window Store. Our overall experience with the product and install was very positive, and I am only giving this a 4 star review because I wasn't super comfortable with the initial sales tactics. Full review below for those who would like to read it.
We initially were introduced to The Window Store by an employee of theirs wandering into our yard and asking if we were thinking about replacing windows, which was actually good timing since I was in the process of soliciting bids from multiple other providers.
When we met with the salesperson to discuss the possibility of installing vinyl inserts we were immediately impressed with the windows' functionality and efficiency. Weirdly, the start of our appointment, we were told that we had odd-sized windows and would have a hard time finding inserts to fit at some of the bigger box home improvement shops (which we had been pricing for comparison purposes). However, that was not the case - our windows were all of a standard size. Once the discussion got to pricing, we then felt pressured to sign *immediately* to get their "special advertising discount" (we received a discount for agreeing to various advertising methods). I don't like to make decisions quickly, and I wasn't fully comfortable with the decision initially.
I expressed those concerns firmly and made it known that while I loved the windows, and thought the price was fair, I don't make financial decisions that large without thinking them over and discussing them with my wife. The salesperson gave us some additional time to discuss - with the understanding that we could potentially miss the discount. We didn't need to replace any of our windows immediately, so that was a chance I was willing to take. With the extra time to think it over, we decided to take the plunge and are glad we did.
Once the windows had been ordered, everything moved much more quickly than we had expected (and more quickly than we had initially been told was possible). The final install date was almost three weeks ahead of what we had initially been told (though I did have to call multiple times to get it scheduled, and never had a call returned), but an install so much sooner than expected almost never happens!
Our install crew was very friendly, quick, and professional - they were able to replace all 8 windows over the course of a few hours. The windows look fantastic and they function great. We've already noticed a significant decrease in road and plane noise, and I'm looking forward to the increased efficiency this winter!
We absolutely love our new windows, and every time we use them - or even just walk by - we are so pleased with how they turned out. Absolutely would recommend using The Window Store for vinyl replacements like ours, just be wary of the high pressure sales tactics and don't fall for "limited time offer" gimmicks.
Kelly Najarian
We will be looking to the The Window Store again for future projects! We just had 16 windows replaced and couldn't be happier. Start to finish it was a good experience. The installers were great! Showed up when they said they would, worked hard and cleaned up. Thank you for a job well done.
Barbara Proeber
I had windows installed on June 6th. The crew arrived at the time they said they would and immediately started to work. I was told the job would take 2 days but they finished up in one. They were one of the hardest working crew I ever dealt with. Courteous, knowledgeable and efficient. They were careful of my plants and in the house. We did run into a problem with the front window which was taken care of after 2 months because they had to order new sashes, their heavy workload and had to make a cosmetic change on the front window. Because of this I think they really need another crew to help with their workload. The crew takes pride in their work and at all times from salesman to office manager everyone was very polite. I would recommend if your looking for home improvements you give The Window Store a call.
Chris V
The quality of the window purchased was what we expected. The install of our windows was very good but did take an extra day due to some difficulty encountered. The crew was friendly and made every attempt to meet our needs. We did have a missing screen and the Window Store put in a new order and we had it within 4 weeks.
Overall, we are pleased with our purchase and the work done.
Bill ODonnell
We have been looking to reface cabinets for several years, the quote we got from the Window Store was better than all other quotes we have gotten. The installer was always on time and did very high quality work. We are very happy with the results! Would not hesitate to use The Window Store again.
Gregg Mau
This was our third experience with The Window Store Home Improvements, and they were all hassle free. The products have just gotten better over the years and the warranty is among the best in the industry. Affordable and easy to maintain, these windows have helped us to improve the look and comfort of the rooms.
Judy Corwin
I had been thinking of updating my old dark cabinets for a long time and am very satisfied with the appearance of my kitchen after refacing the cabinets with The Window Store. The work ended up being scheduled earlier than the originally estimated date. It was completed within the stated timeframe. The installer, Pete, was easy to work with and did an excellent job. Some minor work was needed after the installation, and that was scheduled and completed as requested. I had been a little concerned with the pressure to make a decision at the time of initial meeting with the sales person, but over-all the process went very smoothly.
Thomas Menard
Our experience with The Window Store was seamless. They showed up when they said they would, finished on time, and cleaned up after themselves. I can't say enough good things about the guy (Dennis) that did our cabinet refacing. He was amazing. We would recommend them to anyone looking to remodel or enhance their homes.
Jill Paul
Our 100 year old house had a mix of original windows and low-quality vinyl windows, all of which were in bad shape. We decided to have the Window Store replace them all and we're very pleased with the results. It's so much warmer and quieter in our house. We plan to live here for a long time and it's nice to know the windows come with a lifetime warranty. The process was seamless--from sales to scheduling to installation. Great company!
Alice Q
For years I've been afraid to find out what it would cost to replace the 32 windows in my house that are 27 years old. The Window Store was in the area so I took the leap to schedule an appointment to address the 2 windows that had to be replaced this year. The sales rep came out and without being pushy provided me complete information about replacement windows. Like the insurance company commercial - I broke into my happy dance when he told me that they could replace both of the windows in one opening with a larger single window for the same price. That meant I only had 19 windows to replace. I scheduled the replacement of 14 windows down to 7 new ones. The quality of the new windows is amazing! The view, soundproofing, clarity of glass is great. The window frames are very solid, not like I imagined vinyl replacement windows would be. I had a little harder installation because I didn't have window trim on my old windows. They worked that through and my new windows make my house look better because they have trim on them. Every aspect of my interaction with The Window Store has been enjoyable. They will be back next year for another 14/7 windows and then the following year to finish up the rest of my windows. All at a price that is far less than I was afraid it would be. I have recommended them to all of my family members and friends as a really great deal. I love my new windows.
Jennifer Estrem
My husband had informed me that a rep. From a window company was coming over to talk windows...So I am thinking yeah, I know we need new windows throughout the whole house but on our mental to do list that is about a year away....
My husband and I raised 6 kids in our home . They are all grown now and some have family's of there own. So this was our time to start fixing up the house ' And a lot of those projects are very pricey....
So we meet Kim from the window store' so we think we'll give her a listen.
I really like her knowledge of these windows and she has a very comfortable personality and straightforward and honest , she had us thinking why wouldn't you want these windows ? She was right ' they are a efficiency product, well made in Duluth ,Mn. They look good and more affordable than you think , she answered all our questions and was very informative of the product, she knows her stuff. She was genuinely Happy for us because she knew we would love these windows ! And they do look great inside and out !
The installers were great , Charles ( Charlie ) was the Lead man, he came inside and analyzed the situation in each room . Explained what they would be doing, they all worked efficiently, put down cloth on the floors. And worked in a neat fashion. Seems like it went flawlessly....they did a great job ,answered any questions I had and were very polite! It is amazing what the new windows bring ' it seems quieter, and looking outside it almost seems like your seeing High definition...lol
So thank you The Window store ' For a great product and such helpful knowledgeable employee's. Jen Estrem , IGH Mn.
Michael Johns
I usually opt to do my own remodeling work because it's hard to find a contractor with good pricing and quality work. I have had two very good experiences with The Window Store that have both been competitively priced and high quality.
Starting last year I had my kitchen cabinets redone. (Yes, ironically, the *window* store has a great system for resurfacing cabinets.) I had a complicated kitchen layout that needed a lot of change and they worked with me to make a plan that fit my requirements and my budget. The finished product involved a combination of old and new cabinets that now all look the same. They were also very flexible to stage the work so that the cabinet trim was done later, after I installed a new floor.
This year I had most of my windows and a patio door replaced. The new windows look very nice and are easy to open/close. Same goes for the patio door. The exterior wrap also looks great. It perfectly matches the other trim on the house. Perhaps the most impressive part of this job is the fact that it took just under 2 months from quote to job completion. Very fast for custom sized windows!
Emily Christensen
My experience with The Window Store Home Improvement transformed my home. With the help of Mike, Justin and his crew, our kitchen gives us that WOW factor we were looking for. Any questions and concerns were answered in a timely manner. The crew was helpful, polite and clean. I would recommend any one looking for home improvements consider The Window Store.
Betsy Larson
We used the Window Store to resurface our kitchen cabinets. Everyone was friendly and professional. Jim did an awesome job installing and we are very pleased with the final product! I would definitely recommend them.
Matt Saunders
We had two living room windows replaced last week. Ron, the installer, was professional and great to work with. The windows are a big improvement over the old, drafty windows. The rest of the Window Store team was great too.
Natalie Remus
We had our windows replaced by The Window Store this past spring. I'm very pleased with the results. The crew that did the instillation were lovely, and the windows themselves are fantastic, especially considering half of our old windows didn't work.
The Window Store's quote was considerably less expensive, as they insert their windows into existing framework, instead of rebuilding the frame. This made sense for us given that our frames seemed to be in good shape, and the installation crew confirmed we had no evidence of wood rot. They also added insulation around the new windows. I'm curious to see how they fair over the winter - we SHOULD notice a considerable decrease in draftiness.
It is worth commenting, however, that this company uses AGGRESSIVE SALES TACTICS
that puts immediate pressure on perspective customers to commit to a project in order to get their "best price" so I would recommend scheduling them as your last quote if you really want to do comparison shopping. The salesman was nice enough; I believe he was just following the company's sales playbook. If I understand correctly, part of the pitch for why they "discount" if you say yes right away is because it is costly to send the salesman back to the consumer's home to sign the contract, time is money etc... which is completely bogus! Anything can be signed ONLINE folks. Tell your leadership team about DocuSign, and maybe hire more Women to consult on sales tactics...
Helen Desta
We bought windows from Kim Fuhrmann at the Window Store a few years ago, and we love them. Working with Kim was so easy. She came over to our home to show us a sample window and explained all of the benefits to us. We had no problem making a decision the evening that she was out.
A week after purchasing and choosing our windows, the entire process went very smoothly. Because the windows are very energy efficient, our gas bill has lowered. The windows complement our home inside and out. Since we were satisfied with our past purchase we reached out to Kim Fuhrmann again about changing out our doors.
Krista Kemp
We were very impressed with our salesman and the quality of the windows he presented us with. We were even more impressed with the price bid and liked that the Window Store is an established, MN company. All our windows were installed in one day and they look great! We can already tell that our upstairs is less drafty and we're definitely planning on replacing the rest of the windows in our home through the Window Store when we're able. Thank you, Window Store!
John Vanek
Since buying our house two years ago, we knew we would eventually need to replace a small 3-window bay in our kitchen. Those windows were original to the house (1983) and had lost their seal. They were noticeably cold in winter and frequently iced completely over because of the moisture produced cooking and doing dishes. Furthermore, the previous owners were obsessively private and had added some sort of one-way mirroring coating. This reduced the amount of light coming through the windows, especially in the areas where the coating was chemically deteriorating. Despite these problems, several other house projects took priority and we weren’t necessarily looking to get new windows this year. We had received a quote from Anderson Windows last year and knew it wasn’t in the budget.
A door-to-door marketing person from The Window Store recognized the poor state of our kitchen windows and asked if we’d be interested in a special offer. I knew it couldn’t hurt to at least hear the quote. Advertising manager Steve Garren came to our house, evaluated our windows, and explained a special marketing offer. (An honest, public review/testimonial was one of the requirements, as was having a Window Store sign in our yard for 60 days.) Steve was a good salesman, if not even a bit too aggressive for our tastes.
The windows appeared to be good quality. Previous customers seemed to be pretty happy with The Window Store, both in the testimonials Steve provided and the online reviews we read. The price was a lot better than Anderson, but that was to be expected. These are window inserts, not new frames and sills like Anderson. As I said, we had not budgeted for new windows, so we were reluctant despite the good offer. But we were approved for 0% financing for 18 months and that made it a more reasonable proposition from the standpoint of our home finances.
Installation went smoothly—no complaints from the two-man installation team even though it was raining outside. They were careful in our kitchen and cleaned up after themselves. We noticed the smell of adhesives for a few weeks after installation, which bothered my wife some, but the smell wasn’t overwhelming or permanent.
The new windows are much clearer than our old ones and let in more light. The caulking on the outside doesn’t look the best, but no one will get close enough to notice it and we’d rather have more caulk than less. The city inspector confirmed that they are indeed quality windows and that installation looked good.
Four stars for now as we plan to reserve our final judgment until after the windows have been through their first winter. But so far we're happy with them.
Kathy Schumann
We had our kitchen cabinets refaced and new counter tops installed. We couldn't be more pleased! Our salesman, Chad, and Justin who measured everything were both professional and helpful. Our installer, Jake, was always on time and a very hard worker. He kept us informed on what he was doing each day and answered any questions we had. I'm a perfectionist, so when I saw that he took pride in his work, I was happy and at ease. It was a great experience from beginning to end! I'm spreading the word about your company.
Adrienne Chivers
It's been almost two years (sorry for the delay) since we've had our windows replaced by The Window Store and we are very pleased with the results. All of our windows were replaced and wrapped and it looks amazing. From our first visit with Arlen to the the crew members everything was met with our satisfaction. We had a couple of issues that were quickly resolved. We couldn't have chosen a better window company. Thanks Window Store!!!
Rose Rinder
The Window Store replaced 2 windows that may have been original to my 80 year old house. I bought the house 4 years ago and had never been able to open the windows. They came complete with ancient giant wood framed storm windows which were impractical to remove, so I never did. The sales rep who I had requested (due to a recommendation from a friend) was Arlen Engelson, and he was wonderful. He listened to what I needed very carefully, and understood what I wanted without trying to sell me on something else. The 2-man crew who came to do the work knew exactly what to do. I really loved the fact that they removed all of the hardware - brackets and more brackets - some of which I couldn't figure out how to remove - and carefully replaced all of it once they were done with the installation. They cleaned up thoroughly, and they helped demonstrate how to use the windows. This company is great. I had a quote from Anderson Renewal company a week before Arlen came to give me his presentation, and they would have charged me 50% more without giving me the double hung windows that I really wanted. I would recommend this company to anyone without reservations.
Ed & Faye Lovell
We are very pleased with this company and how they treated us throughout the whole process of refacing our cupboards, new counter top and floor. We liked the cabinets so much that we decided to add a few new ones. It was nice to have the company organize all the phases of this remodel in a timely matter. And we would highly recommend Window Store Home Improvements Inc. to friends and family.
Jeremy Winchell
We were skeptical about refacing our kitchen cabinets but got sucked into the Windows Store booth at the MPLS Home & Garden show. They came out quickly, within a week to give us an on-site consultant.
They ended up refacing our existing kitchen cabinets and added new cabinets on a bare wall to provide more storage and to "frame-in" the Fridge so it looks more like it belongs.
The design consultant was fantastic and he came well prepared. We had a very unique layout and he was pretty excited about how well everything would turn out and offered suggestions on what he felt would look good.
The installation was pretty quick for our small kitchen, 3-days in total, and the team was thorough and brought us it in when a decision was needed.
Overall, the experience was positive and we are more than happy with how everything turned out. Even our Granite & Tile Contractor made comments about how well everything turned out.
I would recommend the Reface Experts and honestly, I think I would look at refacing before going all new.
Becky Swadner
I just had all of the windows in my house replaced, including an oversize patio door and having a new bay window put in to replace a regular window. The whole process went really well. The person who came to the house to talk to us first was very knowledgeable and worked with us to make sure the order was what we wanted. We were kept in the loop about time lines and how long things would take. When the windows were installed, we were told that they would allocate three days for that. The windows (including my new bay window) were installed, insulated and finished in that time. There were a couple of minor things that needed to be taken care of but after 1 phone call both things were completed quickly and without any hassle. I'm so thrilled with my new windows and am looking forward to showing them off. Thanks!!
R & K Diaz
We were referred by a neighbor and they didn't disappoint, efficient from the sales experience, keeping you updated on your order, installation and follow-up. Excited to see how they perform this winter but we will definitely be using them as we continue to update our windows. I loved that we weren't pressured to do all of our windows at once and found an option that worked in our budget!
Melinda Pierce
Great deal on solid product. We got a deal on our windows that requires an honest review of the finished product. Windows are ridiculously expensive in MN, but these windows are really quite nice. The custom built features have definitely made a difference in the heat retention of the space where we had the replacements in. There was a minor manufacturing/paint flaw on one window, but otherwise they look great. The workmen were polite and efficient and did a great job cleaning up when they were done. I really have no major complaints or concerns.
Chad Heemstra
We had a great experience with The Window Store. A marketing Rep knocked on our door and set us up with a sales meeting to go over the window options. The sales rep sold us on the windows as well as a new patio door as they were competitively priced and seemed to meet what we were looking for. The day of the installation went smooth and Paul the installer did an excellent job. The new windows look great and the we can really notice the different in the amount of noise pollution we are getting now. Not only did we have the windows done on our main floor but we also had storm damage right before they were going to be installed. The president of the company Ron has personally helped us with going through the storm repair process and everything has been great up to this point.
Lucy Anderson
Working with Windows Store was a pleasurable experience. There was no pressure to buy buy buy. It was easy paced experience working with my schedule. All my questions throughout the process in all aspects were complete and timely. All parties involved from sales to installation were friendly and returned phone calls promptly. Areas cleaned after installation and framing looks great. My windows were around 25-30 years old and I was looking forward to their replacements since they were losing their integrity. I noticed a significant difference in leakage around windows after they were in place. the windows close easily and latch without problems. I'm extremely happy with this purchase and looking forward to replacing the other windows.
JoLynn B
Had 2 basement slider windows replaced by The Window Store. Love the fact that the windows are made right here in MN. The staff are super friendly and know their windows. The installers did an awesome job and even fixed some minor trim issues I noticed prior to leaving. Would recommend and will definitely use again as I replace more windows in my home.
Molly Williams
I came across The Window Store when a very nice man came to my door to talk with me about Windows. I explained to him we weren’t looking to replace windows for 6 months to a year. He said that’s not a problem at all and set us up with an appointment with a consultant. The sales representative came out to our house. I did not care for his pushy sales style. We wanted information going into this appointment. He was making comments of how he wouldn’t have driven all the way across town if he’d known we weren’t serious about buying that night.
Honestly their warranty and quality and price is what sold us. We had looked at 3 other competitors and ultimately ordered 3 windows that night.
The man who came out to measure the windows was great. Kind and professional and knowledgeable. The instillation was quick and again the installers were great and friendly. We love our new windows.
I would recommend them based on the installation and quality. I really think they should revisit their sales training. I was not happy with this salesman one bit. I would have said no if I hadn’t shopped around.
Doug Engelman
We had the Window Store resurface our kitchen cabinets and replace our counter top. The finished product looks better than we thought it would. The workers were courteous and left everything in our garage clean when they were done. Would recommend them to anyone else who needs kitchen counter resurfacing
Sarah Beers
From the start of my project to the end, the team was super professional, kept me informed. I would defiantly use The Window Store again.
Eddie Hamilton
The Window Store has been great to work with. All the staff we have worked with has been kind and professional. The installation team was the best. They let us know what to expect and then they followed through just like they said.
We also had some existing wood that we thought would be hard to match with the new windows, we found a wood that we thought might work – and now we don’t even notice the difference between the new windows and the existing wood – what a great match.
Thanks to everyone at The Window Store.
Katzie Nelson
What a smooth installation and great windows! We saw beautiful examples on the website and in these reviews which gave us a lot of confidence in the quality. Delivery took longer than estimated (likely impacted due to the ongoing pandemic) and the sales process felt pushy at times. However, we’re excited about the window product we received and all the benefits it’s going to give our home!
Pat Masterson
We would like to thank The Window Store Inc for a great buying and installation process. Our sales associate did a nice job explaining our product options. The installation team worked late into the evening & installed our windows in less than 1 day. Thank you!
Paul Schmaltz
We just had fourteen windows and a patio door replaced by The Window Store. Could not be more pleased. Paul and Chris, our installers, went above and beyond my expectations They are as enthusiastic about the product as they are about detail. Steve, our salesperson, assured us that we would be happy with the windows when we bought them, he couldn't be more right. I have more than a little experience in millwork and construction and I am pleased with all aspects of the windows and the installation.
Amy Hall
I recently hired The Window store to reface my kitchen cabinets and replace my countertop. I am so pleased with the results - the customer service and attention to detail from start to end was phenomenal. They worked with our schedule, offered advice, and delivered an exceptional product. I would highly recommend to anyone!
Pamela Briggs
Alan Wagner gave me a very good first impression. Kim Fuhrmann helped make both the decision and the process easy. Six custom windows were built in 25 days and installed in 3 hours. The installers didn't clean the windows before they left, but the sticky residue left behind was easily removed with window cleaner. The price was very good, the product quality is great and they stand behind their product with their warranty. It was well worth it and we will definitely be ordering more in the future. They even took care of the city permit.
33 33
We had a new roof put on our house by The Window Store and had a very good experience. The salesman was very knowledgeable, the crew worked very quickly, did a great job, and cleaned up everything when the project was completed. We were very happy with the quality, service and professionalism.
Katie Hickel
We had a great experience working with The Window Store. They installed 11 new windows and wrapped our side door. We immediately noticed how much quieter it was in house! All the staff we worked with were friendly, efficient and knowledgeable.
Matthew Peak
The Windows Store called me to check about whether we had any windows projects. Turns out that we had a door project, instead. They helped us pick out a new exterior door that looks great. In our old house, the installation was tricky due to a tight fit but it went in without a hitch. They did a great job!