Reviews of Gilkey Window Company - Cincinnati. (Window Installation Service) in Cincinnati (Ohio).
Gilkey Window Company - Cincinnati
3625 Hauck Rd, Cincinnati, OH 45241, United States
Description
Information of Gilkey Window Company - Cincinnati, Window installation service in Cincinnati (Ohio)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Gilkey Window Company - Cincinnati
Sunday
Closed
Monday
10 am–5 pm
Tuesday
10 am–5 pm
Wednesday
10 am–5 pm
Thursday
10 am–5 pm
Friday
10 am–5 pm
Saturday
10 am–2 pm
Reviews of Gilkey Window Company - Cincinnati
Gloria Williams
The experience with Gilkey from the initial contact with their salesman, Scot, to the final installation by their team, deserves a five-star rating. I reached out to Scot after an excellent recommendation from a good friend who had recently had new Gilkey windows installed. He came to my home, reviewed my current windows and patio door and provided various options that would help increase the energy efficiency in my home. I had already received proposals from two other window companies before this meeting. My final decision was based on the fact that Gilkey is a local company and they have a great warranty which proves they believe in their products. The windows and door were installed this last week and the entire process was amazingly smooth. The installers were experienced, professional and meticulous. Thank you Gilkey for my beautiful new windows and doors!
Linda L.Flaherty
We ordered a new sliding door from Gilkey. It took a few months for it to be made. When the installers came we were impressed with their expertise in installation. Gordon & Bradley did a great job and the door looks great. We were impressed with how well they did their job, and the quality of the door is excellent. It was finished and caulked with precision. These guys really know their stuff. Thanks for a job well done.
Mark Frame
Had an older bay window replaced with a custom bay window from Gilkey. Absolutely love this new window. The entire process from sales, measure, to installation was professional and clearly explained. Service guys were great and answered any questions we had as window was being installed. Gilkey had previously installed all of our other windows in our home so we knew we wanted them to do our bay window. Gilkey is an honest and trustworthy company and we highly recommend them.
Christoph Stave
Tom the salesman was straightforward and very informative and wrote up exactly what we wanted. We replaced three double hung windows with plate glass windows. Brian the installer was on-time, professional and meticulous and did a great job! He went above and beyond which you sometimes need to do in a 43 year old house. The new windows have brightened up our breakfast area and we can recommend Gilkey to everyone.
Sharon Merrill
Jason was the most professional Sales Consultant. His manner of explaining and presenting the Glikey products were clear and comprehensive without using "fluffy" words and pressure techniques. Because he had been a technician, he knew the products and installing process and was able to explain in detail what I should expect. Because of his professional manner and positive attitude I easily knew that I wanted the Gilkey product over the other possibilities. Gilkey is very fortunate to have Jason as their representative. Thanks for all your efforts. I look forward to the instillation process.
Sarah Gandert
The install crew was great. We have a very tricky door with a transom half round window included in the framing. My new door is beautiful and they did a fantastic job. They even installed a ring doorbell for me that I purchased separately.
Brook W
Chris E. is fantastic. He was punctual when coming to the house, was respectful of our property, and he was able to give us a quote rapidly. He did not put pressure on us to choose them immediately, and he was able to get us a great deal. The warranty with Gilkey speaks for itself, several of our family members have used them to install windows/doors, and we’re excited to have our job completed. Kudos to Chris for representing Gilkey so well!
Mike Bradburne
I had a fantastic experience with Gilkey! I previously had windows installed by a terrible local company (Meyer Windows), and Gilkey came in after them and cleaned up their mess! Gilkey's quote was very competitive, the salesperson (Chris) was very professional and helpful throughout the whole process. The production manager (Kevin) personally handled my concerns and both installation teams were professional as well as highly skilled at their craft. I would recommend Gilkey to anyone in the Cincinnati area!!!
Melissa Conner
We did our homework with multiple window companies, and we returned to Gilkey showroom, spoke with the owner, and decided on Gilkey windows. They were very professional, from the ladies at the front desk, to Sales and showroom, to the final installation team. We are very pleased with the windows, and they ensured us that they will be available for any needs or concerns that may arise in the future. Beautiful Windows and local!
Russell Taylor
The three that showed up (Charlie, Brent, and Mike Jr.) all worked together in perfect harmony. Out of all the windows we replaced, I just knew that getting those old metal windows out from the garage (house built in 1950) would be a big challenge and would likely take all day. Not this crew! They arrived as they said between 8:30 and 9:00 and were done by 2 PM--all new windows on the front of the house replaced, plus one on the back.
My only regrets are: 1. I should have tipped them. After all, they did a GREAT job! 2. I wish i could have replaced ALL the windows, but...that's where we have to wait until another time. The windows not only look great but seem to keep out noise.
Given our experience with the professional crew, I would HIGHLY recommend Gilkey. P.S. They even helped me put the blinds back up, which was SO appreciated, given that I'm not much of a handy man.
Ronny Lakes
Hoss and Curly was the installers for Gilkey they were very professional, kind, and proficient installing our windows. They were on time and very pleasant when interacting with them. The did a wonderful job of installing our windows and cleaning up the area once they were done. Would highly recommend them.
Mark Spille
Compared to my first install experience, which was disasterous to say the least, Richard and Bryan did an outstanding job! They were very careful of maneuvering the large picture windows in place leaving minimal damage.
The financing department was very flexible with me getting payment to them which was very appreciated. Really gave that small town feeling of trust and understanding.
The only nit pick I have is that the screens are different from the other windows and the 2 light sliders appear to have changed style since the first batch of installs a few years ago, which is a bit distracting.
Mark Schlafman
From the moment the sales guy showed up, to the installer coming back to pickup the remaining debris this company has great people. They provided a no hassle sales pitch (Brian), a top quality product at a reasonable price. Due to the pandemic the install was delayed, but it was communicated before I purchased the windows / rear doors. I also negotiated the price before purchasing, which I really don't like to do, but it was a decent amount of money to spend on 21 windows and 2 doors. The installers (Jeff, Jason, and Jason) were extremely nice, professional, helpful, and good at their job! They didn't cut any corners or make an excuses, they did a fabulous & quick job. After the install, they showed me how to clean, open, and lock the windows. They accepted two different forms of payment without any questions. Overall, I would highly recommend this company and their product to others who are looking to replace their windows or doors.
Viki Garrison
From our initial visit to the showroom to the installation day, Gilkey's people were professional and courteous. We were kept informed of every step of our window order and the installation team were on time, professional, friendly, and helpful. We highly recommend Gilkey Windows!
Ike White
Gilkey was excellent from the first call to the final clean up. Quote was very fair compared to other quotes we received. We were given a timeframe for installation after purchase and it was met. The product installed changed our family room. Installation was a little longer than quoted but installers had to deal with very old big windows. Clean up was good, found 3 tiny pieces of glass. I have always heard Gilley window commercials on the radio and know I can say I highly recommend them.
Rick Gambrell
Gilkey came a day early to avoid some bad winter weather. Installers were very professional and thorough. 8' sliding glass door installed in less then four hours. Very happy with this new door.
JJ Vickroy
This is my second experience with using Gilkey for replacement windows. I am thrilled with the quality of windows, and the installation was fantastic--professional and clean. I highly recommend Gilkey--products and service you can trust.
Sweeties Mom
What a fantastic company! We needed to replace an old door that was original to the house. We went to another company but they wouldn't give us the time of day. We went to Gilkey and spoke to Kevin about what we needed. He was wonderful! He provided advice and product knowledge. Whenever I had a question I would email Kevin and he would immediately respond and provided details. He was understanding and kind. He helped us create the perfect door. The installation team was amazing. They provided expert installation and were professional. The door is unbelievable, it is so beautiful! We will always use Gilkey whenever we need doors and windows. They provide quality products and superior customer service like no other company.
Joe Bakes
Great company, everyone was very professional. The installers did an amazing job. The really took the time to make sure the windows were installed perfectly.
Stephanie H
Installation crew were some of the most professional, friendly, and meticulous of anyone I’ve ever worked with for home improvements! They cleaned up beyond expectations snd kept me in the loop and part of the process the entire day.
James Sanger
Could not have been more pleased with our new windows. Great communication through the entire process. Installers did an amazing job.
Scott Glassmeyer
For some reference it cost about $1200 per window. We got a typical size and medium quality for reference. Service was good. Timing took 4 months to install.
Bill Glockner
Greg and Dale did a quick and wonderful job with our window and sliding glass door repair! They are very professional and kind and happy to answer questions.
Furaha Norton
Had a great experience with Gilkey!! Installers were consummate professionals and windows are beautiful!! Highly Recommend!!
Joey Lyon
Gilkey replaced all nine windows in our house and the results have been dramatic. While the original windows were single-pane aluminum awning units and anything would have been an improvement, the new windows are beautiful, well installed, and have already made a dent in our energy bills. The prices were great and the turnaround time from measurement to delivery was quite a bit quicker than promised. Highly recommended!
Joseph Charneski
Arrived at my home at set time. Working quickly to install windows and remove and take away old. Cleaned up areas when finished. New windows look great.
Gwen Snell
My door is made with highest
quality material. Both installers were very kind, respectful and knowledgeable.
Kate Barber
We have a 1930s home and were looking to replace our original windows. A friend worked with Gilkey for windows in their late 1800s home had a wonderful experience, which is why we went with them. Our priorities were maintaining the historical look of the home, increasing energy efficiency, and sustainability (life-time product).
Scot Johnson was our sales rep and walked us through the options, process, and pricing. A few weeks later, a measuring team came out to ensure that the custom windows were made to fit and that we were on the same page regarding case size. At this point, an adjustment to the order was needed to accommodate the historical look of the home, and their team could not have been more responsive. In line with the quoted schedule, the installation team arrived about 6 weeks later and was professional and timely. They protected the interior spaces and left the site as found. They were thoughtful in their approach to the details.
We are thrilled with our new windows! Originally, we were very concerned that the house would lose some of its historic charm, but through this process, and largely due to the quality of the windows and installation, we feel like it has been enhanced. And added bonus, we already notice a difference in the noise level.
Vickie Couch
I had a sliding glass door with mini blinds installed from Gilkey a few weeks ago and absolutely love it! It slides so effortlessly and the energy efficient glass along with the blinds do a great job blocking out the sun. Everyone from the salesman to the installers were very professional and nice to work with. It wasn't the cheapest quote I got but the quality is definitely top notch and I was very satisfied with the whole process. I would highly recommend Gilkey!
Gayle Boller
Jason Ronnebaum, the sales consultant, was extremely helpful in picking out which windows were best for my house. I couldn't be happier with his suggestions, as I love the new windows! And Richard and Brian, the father/son installation team, did a wonderful job. I could tell they knew exactly what they were doing. They were very efficient and professional and they cleaned up everything before they left. I only replaced part of my windows this time, but if I need to do the rest of them, I hope to have Jason, Richard and Brian back. Thank you, Gilkey Windows, for only having the best people work for you.
christine maltbie
We bought windows for our whole house a few years ago and we're happy with our salesperson, the installation crew and the office staff. At the time we could not afford another patio door and later regretted not paying. Gilley quoted us slightly more a few yrs later but not as much as I thought but remembered they had done our whole house. We had to wait fir our door which we knew because of supply chain but were called within 48 hrs and set up for next day when it came in. Looks beautiful and workmanship was top notch. Would highly recommend.
judy meyer
The door is beautiful and was a perfect fit. Installers were friendly and thorough - very knowledgeable. They took great care to be sure it fit just right and we are very pleased with Gilkey’s customer service. Our salesman even stopped by as they were finishing up which was totally unexpected. A quality organization that we will definitely use again.
Joann Perkins
We already had Gilkey windows in the back of our house for several years and needed new ones in the front to replace NuSash which have gone out of business. Our only thought was to use Gilkey. We didn’t call anyone else because we are very satisfied with the quality of Gilkey windows and their customer service. The windows were installed two days ago and we can already feel a difference in the bedroom temperature. I had to turn the furnace down so I could sleep comfortably. I highly recommend them!
Beverly Lauer
I love my new Gilkey Windows!!! WOW.. The difference they make regarding noise from the outside as well as no more drafts throughout the house. Quality product!! The installers were friendly, knowledgeable and respectful of my house. Best investment I made in quite some time!!
Michael Hoffman
Installed our windows 15 years ago and were pleased with them, so we had them recently replace our sliding glass patio door. Had to wait about 4 months for installation, but it was worth it. Door was quickly and seamlessly replaced. Insulation is superior to previous one. Materials were good quality and the work was professionally and neatly done.
Andrew Chapman
Professional company with great employees. Extremely professional and even called to let us know they would be about 15 minutes late due to traffic.
Windows are great and helping to cut down our our energy costs and no longer hear as much outdoor noise.
Use a local company that will respect you and your time. Sales team does not pressure you into sales.
Jordan Smallwood
They are friendly like a good neighbor not a pushy salesman!! They offered genuine recommendations/ suggestions that we were grateful for and from the beginning worked quickly to estimate and measure. Their estimate for install was correct and completed in a day! Our old windows SUCKED and each shattered glass everywhere, but the installer took the time to dillegintly sweep the carpets so no glass could be found for the wild toddler zipping around. Our windows are beautiful, were reasonably priced, and I highly recommend Gilkey!
DEBORAH ROHNER
This is the second time I’ve used Gilkey. I’ve used them on my home and then on investment properties. They had a very challenging install on a historic building and did a nice job. Will continue to use them.
roseanne blagg
Gilkey windows was awesome to work with from Jason our sales man to the 4 installers that worked on my patio. Everyone was kind, courteous and great to work with. I will definately recommend them to everyone.
Steven Powell
We had all (11) new windows custom replaced in our sunroom. We had 30+ year old wood casements, now have new casements laminated on both sides to match both inside & outside decor. The coil finish work on the outside was excellent as well. The installers were professional, clean, online & courteous. Everything was professional from the start with sales to install. I would highly recommend Gilkey Windows for a quality window project.
Courtney Blessing
First time getting new windows and couldn't have asked for a better experience! Our salesperson Brian was fantastic to work with and never felt pressure. Always available for questions and help if needed. Our mighty team of 2 installers did a great job and cleaned up as they moved on and were a pleasure having around for 2 days. We had several companies come out to provide estimates and Gilkey was stress free. We are so happy with our decision and the outcome. Would definitely recommend!!
Timothy Brasington
Fantastic experience all the way through. The salesman was thourough , professional and answered all my questions . The installation was smooth and quick and left me with no mess at all and great windows . We highly recommend Gilkey !
sean g
Ordered and had 2 windows and 2 exterior doors installed. The actual products, the product quality, is top-notch. Also the installers, especially the older ones, were very skilled. Re: installation, my only beefs were stinginess with the foam expanding insulation, and the "nails" they used to reattach my trim - looked like just heavy wire, not real finishing nails. But my main issue was with one of the two windows. We were making these changes in part to increase light entry into a dark room. But the window was smaller than the hole by at least 1 and half inches. Granted, the older trim covered up some of this mismatch. But once you commit, and they come for final measurement, they should even remove trim if necessary in order to get accurate numbers (otherwise they are just replicating the same mistake from 50 years ago, passing it on for another 50!) The photo shows the gap between top of new window during installation, and the framing. When i pointed the mismatch out to the installer, he said they need some gap to ensure accommodation of the arriving product, plus a little for insulation. But I don't at all think they need 1.5 inches. Maybe half an inch. So that means it could have been an inch taller. If the window is 48 inches across, that's 48 square inches of light I'm missing out on, every day for years to come. When I contacted the company, they said they could come look at it, and that Gilkey wants "every job done right, and it ain't finished till it is". But when folks have embarked on remodeling and are trying to wrap things up and decorate and get settled again, they last thing they want is to reorder, wait another 8 weeks, and have another tear-out and mess again. So I said I can live with this window, but would like some compensation for a good but far-from-perfect job (and loss of said light henceforth). My idea was for the company to "just break even" on this one window - to make a profit on the other 3 installations, but just break even on this one window, IOW, refund me the profit, me even trusting them to do their own figures. But Kevin the sales manager objected, saying "you've got a functioning window". That answer, IMO, is something you would say to someone wanting an entire refund for the whole window, not just the profit. I was trying to have a win-win for me and them - after all, what would a complete redo of the window, with manufacturing cost and the returning labor, have cost them? A bundle, I'm sure. So giving up just the profit to me seemed quite reasonable. But not to Kevin - he said in such situations they would typically give a gift card, "to Krogers or somewhere", "I could do 50 or 100 dollars". I didn't like that, but thought it better than nothing. So eventually such a card arrived, and, you guessed it, it was the lower of the two figures. I should have sent it back. $50 for the loss of 48 square inches of outdoor light every minute of every day for years to come. You can make your own decision, but here is my grading: Gilkey product manufacturers: A+ , installers: A , preliminary measurers: C , office customer service: D- . Overall therefore, B .
Josie Muterspaw
The whole process from beginning to end was a great experience. They did what they said they would do in the time frame they said and our windows look amazing! Thank you!
Shirley Turner
We are very happy with our sliding glass patio doors. Installers were courteous & informative.
.
Samuel homsher Sr
They arrived on time, they did a very good job very professional, I was told by the salesman they would have all four windows done in about four hours maybe a little more. Well the installers did the work and was out at 3 1/2 hours. They were very polite very professional very helpful. If I had to do it all over again I would definitely use Gilkey windows. A lot warmer because of the windows, all-around they did a great job so if you need windows I would give them some consideration. Have a good day God bless
Pat Ellsworth
Love love love my new door. I feel so much safer. It is solid and the lock is so secure. The bonus is it’s beautiful too! The windows are a real upgrade. The salesman was very professional and felt like friend. Made follow up calls to be sure we were satisfied. No pressure. All the men doing the installations were also professional and respectful of our home. Happy with our choice of Gilkey!
Joan Woodward
I am very pleased to provide an outstanding review about my Gilkey window and door experience. I had a custom patio door with a transom window installed. My experience was positive from the scheduling of my sales appointment to meeting with Jason, the sales professional. He was professional, knowledgable, focused on a quality solution and offered a competitive price. After our appointment, he responded to my questions in a timely manner. Prior to installation, I was called to schedule my installation, and a reminder call was made prior to the installation date.
I cannot write enough praise for my installation crew. Mike and Hoff were timely, neat and professional. They encountered a problem with the existing door frame being bowed when the removed the old door. It required a lot of time and creative problem solving to make sure the new door would fit. They built a new wood frame and encased it with a covering product - all done out of the back of their truck! It required an extra day of work and I was not asked to pay more. Fabulous finished product! The appearance and functionality absolutely added more to the value of my home than the cost. I highly recommend Gilkey!
Fred Thomas
Gilkey’s crew came out and did a wonderful job of removing the old doors and windows and installing the new. They were efficient, courteous, and cleaned everything up at the end. I am very pleased with their work and the quality of the products. Good installation is more than half the battle. In this case we have the best of both a quality installation and quality products!
Kay Ilg
More than 30 years ago we shopped for replacement windows and chose Gilkey. We were very impressed with the installation and quality of the windows. The quality of the service when we needed it was excellent also. When we decided we needed a new sliding glass door and Gilkey was the first and only call we made. The salesman came and took the measurements and gave us a quote. We were able to customize the look and features of the door. When the door was ready, they called and made an appointment for installation. The installers arrived on time and in less than 3 hours our new door was installed and my family room was left looking cleaner than when they arrived! Both installers were friendly and helpful with information about the door. They took the old door away. Overall a five star experience again! Thank you Gilkey Window and Door!
Ryan Lindy
The Sales Rep, Jeff Bass, was phenomenal at my consultation. Unfortunately, I won’t be able to use Gilkey for my basement Windows due to the size but I still wanted to leave a positive review for the company. Jeff and the lady who scheduled my free consultation were professional, honest, friendly and Jeff was right on time.
As a Sales Rep myself, I could quickly spot out that Jeff was an honest and great Sales Rep and he represents his company very well.
Gary Webb
Brian, our sales consultant worked with us previously on our purchase of Gilkey windows and we knew who to call for our Triple French Door. Brian, once again took the time to understand our requirements. No pressure sales. Reassured us regarding the install and the concerns we had. Genuinely cares about the customer. Was always there to return our calls and followed up on the install. Gilkey has quality products period.
Installers Brent & Charlie exceeded my expectations and that’s coming from a perfectionist. Very professional, personable and organized. Respectful of house. Left house as they found it. Worked with us on our expectations. Would not hesitate to recommend them to another customer. We are happy with how the door looks but not surprised since Gilkey did our windows a few years ago as well (Ralph & Jeff window install team).
With my original post, I missed the opportunity to thank Nathan who measured for our Triple French Door, a very critical step in a successful install.
John Mathias
Gilkey provided a great experience all the way from when Brian came out to give us an estimate to Jeff and John who did the install. They delivered a superior product and I would recommend them to anyone who is looking for new windows. Great company with great employees.
Bill Schaeper
This is the fourth time I have used Gilkey. The first 3 times went smoother than this one, but all in all I still ended up with a quality product.
West Bernard
We bought a new patio sliding door. From the initial contact for information to the completion of the installation they were truly professional. A big thank you to Jeff our sales guy with so much knowledge and info for taking us through the process. A big thank you also to our installers, John and Mark. Such pros and they did an excellent job. It was great to watch such pros at work. We're very happy with the product and service. We definitely recommend their products and services should you be in the market. Go Gilkey.
Eileen Hall
We just had our entry door installed yesterday. It was even more beautiful than what we expected. The installers were excellent, came on time, professional and got it done earlier than we thought. One is the big reasons we bought from Gilkey was their quality, pros and the warranty was the most extensive of the other companies we received bids from! Definitely will use them for other home projects!!
Debra Silvers
Installers were prompt, courteous and did a great job installing the doors and giving us appropriate instructions and warranties and keys.
GBB
The sales person was professional and did not pressure to purchase. Installers were personable long time employees who were responsive to changing some caulking colors they used. One door that was installed was not the door we ordered. Gilkey reordered and installed a new door 5 weeks later. Second crew flipped two of my lock knobs around as requested. The Provia doors look very good.
Mary S.
Enjoying our beautiful new windows! Installation crew was great - kept me informed each step of the way, were very professional & respectful in manner & speech, & project was very neat & orderly. They also vacuumed what little mess was made. Everything went smoothly & they even accommodated a last minute request! Highly recommend Gilkey!
Kathleen Ray
We used Gilkey Windows twice now, and I am completely thrilled with the products we have! The first experience was replacing a rotting master bath window. Our new Gilkey window has been in place for two years, and works very smoothly. I especially like the new screen configurations, which are a snap to remove & replace. We changed our front door and side lights with Gilkey last year. The team was very professional, the installation was a breeze, and they cleaned everything up. My new front door has added so much beauty to our home! I admire it every day. Thank you Gilkey Windows for such a superior product!
Jeff Trimmer
Gilkey was a great company to work with. From the sales meeting through the installation process all employees were responsive, friendly, and professional.
The windows look great and they add so much more appeal to the home, inside and out.
Lori Wiebell
Always a great experience with Gilkey! New door looks great! Installers were very knowledgeable and did an awesome job! We have now replaced all of our original doors and windows with them and glad we did!
yvonne b. wyrick
I had my all windows and patio doors replaced with Gilkey windows. I was very pleased with the services; beginning with the sales person (Scot Johnson); who was very personable while being informative, knowledgeable without applying pressure and he answered all my questions. Tyler and Lacey installed my windows and patio doors. The job was well done, they were very neat and they went an extra step or two to ensure the insides of my window seals looked just as good as the outside. Once installation was complete, Scot called to check my satisfaction level (which I thought was a nice touch). Gilkey was the third company I met with; if I had met with them first, I could have saved myself a lot of time. I would definitely recommend Gilkey Window Company to anyone needing windows and/or patio doors.
John Westheimer
I can’t say enough nice things about Gilkey. The windows were perfect and the installation was excellent. The installers were polite and very neat and clean. It was 10 out of 10!!!!! The very best.
Paul Welz
We were very satisfied with the service we received. The installers arrived on time. They were professional and courteous and knew what they were doing. Our doors were installed without any problem and the installers cleaned up everything when they were finished. We are very happy with our new doors.
Ed Prindle
The Gilkey windows are very high quality. The installers arrived when then said they were coming and worked quickly and cleaned up every area. We couldn't be any happier with the service and responsiveness of everyone. Every window was properly insulated when installed with no drafts. We are very pleased with the entire process. We highly recommend Gilkey for all of your window needs.
Jeffrey Bartnik
I am very pleased with the windows and the workmanship. The installers were efficient considerate and orderly and even cleaned up after themselves. The windows look great and I have had no problems and no complaints and would highly recommend anyone to consider Gilkey windows for their replacement window needs.
Karen Glardon
Love our new windows and doors. From the first day we could tell a difference in the temperature in the back section of the house. The rooms were immediately warmer. The windows and doors are just beautiful. Our experience was great from the sales person we first spoke with to the installers who were very friendly. The installation was professionally done. The house is brighter and looks so much better.
Kenneth Kipler
The Gilkey Window Company is by far the best window company in the tri-state area (Ohio, Indiana, and Kentucky). Several years ago we had all of our windows and two doors replaced in our home. The quality of the windows/doors are second to none and the professionalism and workmanship of the Gilkey installers were tops! A big shout out to Scot Johnson who helped with our initial purchase of the windows/doors. His knowledge of the product and his professionalism was evident as we talked about the different options available. We had a great experience then so it was only logical that we would go with Gilkey and their products for our new home. We are happy that Scot was able to help us again this time around. We look forward to our new patio doors! Thanks again Scot and Gilkey...strong work!
Robert Brown
Installers were professional and did a quality job from what I can tell. Very nice caulk job on the interior.
We asked why Gilkey didn't install entry doors. The installer told us they did. When we ordered the windows, we asked the sales rep about an entry door. He said Gilkey didn't sell or install them. My neighbor is a Gilkey customer too and was told the same thing about an entry door.
Checked your website. Gilkey sells and installs them.
Mike Sander
I bought a house 3 years ago that already had Gilkey Replacement Windows. Come to find out, they were installed in 1997. Well long story short, I have 3 windows that the tilting mechanism (Clips that lock the window in place) have broken off on one side. No problem for The Gilkey Window Company. Offered to send them out to me free of charge, I didn't even have to pay for shipping. Quality Company, will not hesitate to use them for all future window needs.
Janis LB
Used Gilkey for all windows and doors because of the installation and the quality doors. Best installers were John and Jeff. They went out of their way to be quiet because I was working on the phone. I never asked. They were just courteous and considerate. Love love my new patio door with internal shades. Brightened up the whole room!!
Lisa Wright
I was very impressed with the installation team from Gilkey Windows. I live in a condominium complex and waited until Gilkey was an approved vendor as I love their products and craftsmanship. They did not disappoint. The team was professional, friendly and completed the job much better than other vendors working in the community. As for the windows themselves, I love them. They are easy to operate and have made such a difference in my home.
Dianne Johnson
We picked gilkey after getting estimates from other window companies because we thought they were the best windows for us. I have no complaints about the windows themselves, they seem to be made well and the price was comparable to the others. My problem is when they were installed there were a few things that we found not right. I called them to ask about someone coming out to fix the problems. I was told I would have to wait 30 days before anyone can come out to take a look. It wasn't an emergency, so I was willing to wait. During the 30 days we had some nice weather, so we opened the windows to let some fresh air in. What we got was a house full of flies. The screens were not put in correctly and the flies found that an invitation to come in. I killed flies for days, , there were flies everywhere. When I found out where they were coming in the screens, I tried to fix the screens myself and they just fell out so I immediately closed the windows and called gilkey . I was told once again that no one could come out to fix the problem and I still had my original appointment scheduled had had to wait 2 weeks. I got a phone call the morning of my scheduled appointment and was told no one was able to come out and someone would call me Monday to reschedule. The windows are great, but the customer service sucks. Wish I went with someone else for my window replacement.
Carole Jayne
Love Gilkey windows, love that they are a local company and that they make the windows on-site at their factory in Ohio.
Barry Bien
Windows and door are very high quality. The installation crew members were professional, efficient, and courteous. We are very happy with the job Gilkey did for us.
Bonni Manies
I’m incredibly pleased with my new windows! They’re so attractive, easy to open & close and I can clean inside & out with ease. I’m certain that the energy efficiency will be reflected in my utility bill! This was my third-largest purchase (after condo & car) so I did a lot of research and I feel I made the best choice with Gilkey. The installers were courteous, friendly and efficient and cleaned up all the debris of the installation. (I had no idea how long construction would take and probably ordered at the peak of their order season; it took slightly over 11 weeks from order to installation.) I would enthusiastically recommend Gilkey!
Phil Schworer
We are very pleased with our Gilkey windows and custom 8 feet tall sliding doors. The installers were timely and very courteous, keeping their social distance as they completed the installation. They cleaned up and vacuumed the floor. We highly recommend Gilkey Windows!
Rebecca Russo
My recent experience of deciding on and purchasing Gilkey windows went off without a hitch. Stopping by the showroom, Chris welcomed me and showed me some options.
Paulette answered my questions and Mike Gilkey shook my hand, asking if they were taking care of me. They were.
Matt Couch came to the house to measure and write up the order and handled a change I made a few days later without complaint.
The installation of my Gilkey windows was flawless and the crew, Mike, Mike and Charlie, were a pleasure to have in the house.
My aunt had Gilkey windows so I was familiar with their customer service when I had questions when selling her house. That was one of the reasons I chose Gilkey. No, they're not cheap but, as the old saying goes, you get what you pay for.
I'm proud to be part of the Gilkey family!
Hillary Justice
We had our Gilkey windows installed yesterday and couldn’t be happier! We see an immediate difference in temperature and noise reduction. The crew was amazing. Very polite, efficient, they cleaned up as they went and even assisted me in helping my elderly mother out to the car! Would recommend to anyone looking to upgrade their windows A++++
Matthew Patterson
We could not be happier with our decision to use Gilkey Window. Our windows and patio door are top quality. The best we've ever had. We have noticed a significant reduction in our heat pump running so we are also excited about the energy savings we will now have. I am in construction so I know quality building products when I see them. You won't regret your decision to trust Gilkey.
Ray Burniston
We purchased our condo approximately 2 years ago and have done several renovations but at the time left the windows off the list to save some cost. At the time Gilkey was not on the list of our Association approved windows. The condo still had the original aluminum frame single hung windows and 4-5 windows had the seals broken (foggy). During cold weather they would ice up and we could feel airflow from around the blinds.
Once looking to finally upgrade the windows, Gilkey had been added as an option. We researched them online as well as visited their showroom. Our salesman was very knowledgable and professional in all our discussions. We were impressed to see a local company put out such a quality product. It was also nice to know that if we ever have an issue they are just down the road. After talking with and getting quotes from 3 window companies we are very pleased to have chosen Gilkey Window Company.
They were installed in early January; probably not the best idea; but the installation guys were great. They done an incredible job on all the little details. They were also more than willing to discuss any concerns I had during the installation. They addressed any and all items I mentioned.
Of course right after the installation the weather warmed up to and I was a little bummed to not get to fully test out the cold weather performance. If you're from the Midwest you know weather can change quickly and once again the cold weather hit. The windows performed just as I had hoped. No icing, air leaks, or even moisture on the inside. An unexpected performance aspect of these windows was reduction in sound level inside. We can typically always here some traffic from a highway not too far away. After the window installation my wife called me into one of the back rooms and said "just listen". Was incredible how quiet it was after the window replacement. Really happy we chose Gilkey for the job.
Like any good review nothing is perfect and so it should be mentioned. Neither of these are necessarily pings against Gilkey. Remember that any high efficiency window replacement will likely take up more depth. Our windows were drywall finished into the aluminum frame and thus our custom blinds fit nicely inside the window casing. After the replacement there was only a little more than on inch of space left. Luckily this was enough to use our same blinds. The other issue is kind of in regards to the same thing as far as the drywall finishing around and into the windows. We have always had some drywall cracking even with the old windows as things shift between temperature seasons. So obviously be prepared to do a little drywall/paint touchup if you have a similar window setup to what we had. Window replacement is difficult and I thought the Gilkey crew did a great job in minimizing any touch up work.
Thanks again for a great job and great product.
Katie Schaeffer Holford
Wonderful experience from start to finish! Brad Gerbus met with us for our consultation - he was very thorough, knowledgeable, professional, and pleasant to speak with. He explained and compared the Gilkey product, warranty, manufacturing, and installing process with samples and demonstrations. He even invited us to the showroom to see for ourselves! There are also financing options that made this investment possible for us.
Nathan took precise measurements, answered all our questions about the dimensions of the living room picture window, and submitted our order. Before we knew it, we received a call to schedule the installation! Richard and Brian arrived on time - they were pleasant, professional, and very efficient. We are now very proud owners of a home with Gilkey windows! We will recommend Gilkey Windows to everyone!
Jamie DeMumbrum
We were very impressed with Gilkey--windows and service! The replacement process was well-managed and fast, and the windows are fabulous. Not only does the house look much improved, but also our HVAC system is not working nearly as hard. We highly recommend Gilkey and would not hesitate to use them in a future home.
Rhonda Verbanic
Very satisfied with our new windows. Our installers were knowledgeable and professional. From the sales representative to the install I will recommend Gilkey to anyone wanting new windows.
Matthew Schloemer
Gilkey sold their bid to me with a great reputation, price and warranty details. The installers were professional and detail oriented. I'm very happy with the quality of the windows overall. Easy to clean and operate. And they look good, too!
Kimberly Tate
We have used Gilkey several times over the past 8 years to replace windows as the original ones from the builder lose their integrity. From the sales process all the way through installation we consistently are pleased with the product and the level of service provided. The windows are great quality and very energy efficient.
Charles Vorhees
I had a great experience with Gilkey. I compared 2 companies. My house has 31 windows; some semicircular, some casement, several picture windows and the rest double-hung so this was (I was told) a bigger window replacement job than average. It came to just under $24,000. The other company's bid was about $22,000 but the detailed specs on the top of the line Gilkey windows (triple pane, low-E, argon gas, etc., etc.) was better in all categories. Also, the sales rep for Gilkey did not try to give me a hard-sell (unlike the other company) but instead focused on the details of how the windows are constructed; he even demonstrated the thermal quality with a heat lamp. The installation process was great. They brought 3 crews and did the whole job in 6-7 hours. There was no mess inside or outside the house, they cleaned up everything. If you didn't know, you would never have known anyone had even been in the house. They were polite and professional in every respect. I've had the windows for 3 months so I can't just how they will perform in the coldest or hottest months because I bought them in the fall, but my energy bill has dropped compared to what it had been. The windows work well thermally and they also reduce noise from outside noticeably. I highly recommend Gilkey.
Barry Jamison
The two installers were fantastic, Professional and explained everything as they went along.
George Nenni
If I could give these guys 10 stars I would. Our back door was worn and needed replacing. I had heard of Gilkey’s reputation, but never used them. Job was quoted, measured and installed very quickly, everyone who came to our home was a true professional. We LOVE our new back door, highly recommended!
Sean Grever
The patio door is amazing! It keeps out the cold and has helped keep my kitchen at a constant, comfortable temperature. I could see a difference on my heating bill the first month. The installation went smoothly and Eric was very professional as well as efficient. The door slides smoothly and I can open it with just one finger. My old door took two hands to open! The locking mechanism is sound and the footlock is a great plus for leaving the door slightly open for a small breeze on nice days. Everyone was so welcoming from the start, treating me like family. I’d highly recommend Gilkey to anyone looking to replace windows and/or doors. I purchased the patio door as a test of the company and products to determine who I’ll use for my windows, without a doubt Gilkey passed! I’ll be using them for window replacement in the near future.
wtb927
We had a bay window installed. Delivery and installation were on time and the installers were also on time on the appointed day and time. The installation was very professionally accomplished by Charlie and Brent. There was a hole in one of the screens so it will be repaired and returned. The metal in between the glass was some what distorted and that will be replaced. This just a minor aesthetic rather than a functional matter. All in all, we have a beautiful new bay window.
JR Zirkelbach
Sales rep Scot Johnson was great. We spent 10 minutes talking about windows and an hour about other stuff. We shopped a half dozen window companies and found Gilkey to be the best mix of quality and price. The installers were also terrific and did a beautiful job. When I discovered a couple of issues later they came right out and got things taken care of. The only thing that kept this from being a 5 star rating is that one of the windows was ordered backwards (could have been my fault), and then the replacement also came backwards. Eventually it got taken care of but took quite some time. In any case, I'd use Gilkey again and recommend them to a friend (and I have).
Mrs. Patti Smith
We were very happy with the product and the installation.
Catherine Asebrook
I recently purchased all new windows for my house from Gilkey and couldn't be happier with the result. The installation crew was on time and cleaned everything up before they left, with no mess in the house. The salesperson was very knowledgable and explained everything well so I knew what to expect throughout the entire process. I would definitely recommend Gilkey to anyone looking to purchase new windows!
Danny Sideris
The best windows I've ever purchased , courteous employees very professional I highly recommend them
Rita Becker
When I changed my mind of the style of door Bryan came back without hesitation and we reworked the design.
Was incredibly impressed with how soon my doors were complete
The install guys could not have been more professional and courteous. Their work relationship was the best I’ve ever encountered. The clean up was great. My only clean up is the dust in the air that landed on other surfaces which is to be expected. There were no surprises as you sometimes encounter with such a big project.
I would highly recommend Gilkey to anyone.
Leslie
We are thrilled with the purchase of our sliding patio door from Gilkey. From start to finish the process was flawless. No pressure sales, great customer service, wonderful job on the install and professionalism the whole way through. Had gotten a quote from Anderson prior and was not impressed.. pushy salesman and over priced products. Very pleased that we chose Gilkey. Would recommend to anyone and would use them again!
John Williams
Gilkey Windows excels at offering a custom, locally made, and high quality product. I was also extremely satisfied with the installation crew that was able to work with me and our tenant for the install. Very pleased to have Gilkey Windows as our provider.
Chris Henning
We had new windows installed late November 2020. Immediately after, a persistent dripping noise occurs at our bedroom window any time it rains. Never ever hearing this noise before, we are highly suspect it's the new window, something's not right. Anytime we've called Gilkey to service this issue, nobody is available, they won't come unless it's actively raining/ making the noise, or we don't even get a call back. It often happens at night, on weekends, holidays, and we cannot predict the weather on a day that is convenient for Gilkey to be available. We cannot sleep in our room, the noise is so loud and disturbing. Now that it's making the noise during a business day, nobody is available yet again, and we're told it'll be a whole week before someone will come to look at it, rain or shine, and maybe they can get a technician to come along. We've been dealing with this for over 3 months, calling and waiting for someone to be available, for the weather to be just right... I'm tired of waiting. Maybe this review will motivate action in a more timely manner. There has to be a better solution than waiting for rain at a time that is convenient for Gilkey. We like the windows, we just can't get a timely response after the fact when there's a problem.
Bridget Moore
We just purchased new windows for our 30+ year old home. Everyone throughout the process; from Brian in sales to the installers; Justin, Mike, and Chad, was courteous, knowledgeable, and professional. We would recommend Gilkey to anyone!
William Tolle
We purchased all new windows for our home. The quality of the windows are exceptional as well as the sliding glass door. The installers were very thorough and did an excellent job. I would highly recommend Gilkey windows to anyone looking for a quality product and an excellent company to do business with.
Joe Fiorita
Installer did an excellent job. Love the look of the door and its features.
Vicki Celenza
I had an excellent experience with Gilkey from start to finish. My salesperson, Chris Ertel was friendly, knowledgeable and followed up with me after the sale. The men who installed my new windows worked very hard but were very efficient and friendly. They also completely cleaned up everything when they were done.
I LOVE my new windows!! Vicki C Cincinnati, OH
Margaret Sugino
Gilkey replaced an old sliding patio door. Their staff was most helpful and accommodating. Everything went smoothly and quickly .. even during the quarantine! It was a pleasure to work with them and I strongly recommend them to anyone who needs a new patio door.
Bill Frambes
We went with Gilkey on recommendations from friends. The ordering process with Jeff Bass went smoothly and the crew led by Justin Kamm did a fantastic job installing. So far we are very happy with our new windows and hope they keep the winter cold out better than our original windows.
Sue Campisi
I absolutely LOVE Gilkey’s windows and installation. They put my windows in all in 1 day! The next day they caulked and finished the outside. The installers were great with removing and replacing my mini blinds and a swag drape. They did a quick review of how to open and clean my new windows too. I have no more drafts or inside moisture! I am overjoyed with the results!! Can’t thank you enough for getting rid of the old windows and cleaning up.
Chuck Geraci
Our experience with Gilkey was excellent. Our sales rep, Bob, worked with us to meet our requests at the best price. Our installers, Mike and John, were the absolute best. The windows look great and we are very pleased.
Karen E
Our salesman Matt was very professional and honest. The install crew was great and we couldn’t be any happier with all of our new windows !
Rick Hensley
We had a French door replaced. Scheduling the completion and installation was a schedule issue for us and Gilkey delivered right on time. The installation was very quick and exceeded our expectations. I would definitely recommend Gilkey.
Cathy Mott
Our Gilkey windows were installed a few months ago. We love the look & can see & feel a difference. No more heat from the afternoon sun & no more drafts. We are thrilled! The installers were professional, courteous, and knowledgeable. We only replaced the front windows this round. I can't wait to finish the rest & replace our inefficient sliders, too!
Brittany McCarthy
Worthy of a 5 star rating! We bought a home with Gilkey windows and had an issue with one of the windows- fog on the inside pane. They sent someone out to inspect the rest of the windows and replaced any needing replaced. They also replaced a couple screens that had holes in it from a dog. Completely pain free process that I didn’t expect being the second owners of these windows. The best customer service hands down! And the best warranty you could imagine!
Lin Lyon
Excellent experience all around. Professional, knowledgeable sales person who wasn't "high pressure"; just worked to sell us what we needed. Price was competitive. Timely and excellent installment execution on a very difficult job (3 sliding glass doors installed against ceramic tile floor without one chip or crack!!) - they were on time, tidy and left house like they were never there except for the new doors. Impressive product! Very glad we chose Gilkey. Would recommend them and their product to anyone.
Stephen Finney
Fantastic and very professional from start to finish. Great construction, great install, great sales team, great leadership…. Very well run business!! I will use them again for my doors in a few months. Highly recommend!!!!
Mary Hensel
My entire experience with the Gilkey Window team from the initial contact with Michael Schackmann to the 3 man Michael Hensley installment team was outstanding. The crew was courteous and professional and completed the install on a very hot July day, quickly efficiently. The beautiful new windows are already making a difference in the comfort of my home. Thank you Gilkey for a job well done.
Michelle B
Their windows seem to be well made and highly rated. They were decently priced for the quality. And their salesperson was not a hard-sell person, which I appreciated. All of that is why I chose them. But two or more of their people screwed up our order. I had specifically asked them to make a window that would fit the window a/c unit that I already had. It was clearly specified on the order ! Yet on installation day, they showed up with a window that didn't match the specs ! They had to put in a new order to remake it. They came back over a month later to reinstall it. In the meantime, I had to buy an additional inefficient portable a/c unit that I didn't want, so that mom could have a/c. ... The following are updated comments to my original review. At first they didn't seem to care that this inconvenience was an issue when I called them about it. But after I called them out in this review, they did reimburse the cost of the additional portable a/c unit I had to buy. I gave them an additional star in my rating, now. But there is now an issue with one of the windows not sealing out the cold air which I need to address with them. Hence not a full 5 stars .
Paige Woodlee
The installers were very knowledgeable and great at what they do. They answered all of our questions and we're very friendly. We received quotes from 3 vendors to install 2 patio doors and Gilkey had the best rate. Great quality and a great price.
Scott Rankin
This is our second home to get new Gilkey Windows. We loved the windows in the old house but just a few short years later they have made them even better. They are easier for cleaning and just to get air in. They look better as well. The locks are rounded and streamlined if that makes sense. We are very happy with our windows. Thank you Gilkey.
Dave Guard
The whole team did a fantastic job from the sales experience to installation day and the product itself. We were concerned about the installation of a whole house of windows in January but the installation crew was amazing; Quick, professional and kept everything clean as they went. 18 windows installed in 7 hours. The Triple 366 Ultra windows have reduced our energy bills and an amazing reduction in noise. Couldn't be happier.
M Patrick
The Gilkey team was great from sales to installation. Sales called each day to make sure all was going well. Installation folks were polite, knowledgeable and on-the-job. Arrived on time. Covered floors with pads. ALL areas of debris were clean up. Thank you for the good experience.
Linda Schoenstedt
I have waited over 15 years to replace my windows and couldn’t be more pleased with the Gilkey process. I had my windows ordered and installed in about 8 weeks. The finish work is perfect and they look great! My house is quieter and I’m hoping my energy bill will be less. Thanks!
David Sherman
Had 4 windows replaced and the entire process from start to finish was hassle free! Very professional organization from quote to install. Everyone was pleasant to work with and gave realistic expectations on timing/price. My job was somewhat custom and a bit more unique and I would highly recommend and will definitely use them in the future if need be.
Jim Braun
Our new windows from Gilkey look stunning. They open and close easily and are very thermally efficient. We had two different installation crews and both were did an exceptional job. We are very satisfied.
Linda Mayerle
Gilkey did not have the high pressure sales as the other co did.
I like that they make their own product and employ their own crew and I had a friend refer me who has had their windows 10+ yrs and loves them. They said to expect the windows around mid October. I was definitely worried that would not be true as I lumped them in with all contractors trying to make a sale with big promises.
Well... I couldn’t be happier! Not only did the windows arrive 2 weeks early but the crew was friendly, professional and did excellent work! We have an add on to our house that settled quite a bit making the entire wall out of square but they managed to make the window square while also making the crooked wall very hard to notice. I’m certain I’d have to point it out to you.
At this point in time, I have no complaints!
Marianne-Wayne Topp
We just purchased our windows about 2 months ago and we are so glad that we did! From the first phone call to the last day of installation, we were treated with respect and honesty. The salesman was never pushy and was quick to answer any questions we had. The installers were extremely respectful and polite both to us and to our children and they made sure that we were happy with everything before they left our house. I would highly recommend them to anyone. The price was a little more expensive than a couple of the competitors, but I feel confident that the product is superior and the service we experienced already was a cut above all the competitors.
Trevor cadwell
Great service. Had four windows and an entry door replaced. Awesome and professional craftsmanship throughout the entire process. Very happy with the product. Sales visit seemed a little rushed through but everything turned out just great. Will continue to use Gilkey for our remaining windows.
Sarah Congdon
Great product and service! Loved working with everyone. Everyone I came in contact with was very friendly and worked with my schedule. I loved the late hours they offered for a consultation. Installation was a breeze and the guys were great! Most importantly the door looks fantastic, and was one of the best purchases we have made. Great quality, no complaints here!
Adam Helton (dank.wav)
On June 24th 2015 we had all the windows replaced (22), and the rear door. The installation crew was prompt, respectful of our home, and patient with any questions. There was no painting necessary after the installation. The windows look great inside and out, and have cut the outside noise in the house. We had four companies do in house presentations and quotes. We decided on Gilkey, because they are driven to do it right in their backyard,Cincinnati, unlike other companies that call multiple cities home. The production plant is here, and any repair parts are a small drive away. The warranty is superior if anything happens, and no trip charges for 5 years. Just a tip, the guys are stuck at your house for the day. Buy them some lunch so they can recharge their batteries, and make the day pleasant for you and them.
Nancy Padgett
The men who worked on the installation did an outstanding job!! They were so professional, prompt, courteous, and I couldn't be happier!! I love my new Gilkey sliding glass door!!
Ronald Jacobs
Jason is a very personable sales person and did not pressure us. The installation went well. They were on time and very efficient. Kilkey windows and doors are well built and reasonably priced.
jenny braun
We replaced our entire house with Gilkey Windows several years ago (it was about 18 windows including the large palladium windows above our front door). This past winter, we went back to Gilkey to replace our family room doors. We had a wall of 2 large windows and 1 door--this was replaced with an enormous set of sliding doors. Gilkey was the only company the was able to make a door set so large--it is fantastic. We love our new sliding door--it gives us more flexibility in our furniture placement and is easier to use for our youngest child and his friends. I would recommend you consider Gilkey for your doors and windows. One more thing--the installers for Gilkey are professional --they are Gilkey employees that are not subcontractors--not only that, but they take their time to get the work done well and with precision. (Our windows were even installed on a snowy day and all went well.)
Judy Melish
Love my new sliding patio door. Installers John and Mark were prompt and worked as quickly as possible to get the new door installed despite the cold weather. They were courteous and tidy and answered all my questions. The new door with key entry is beautiful and makes the room look larger. I will always call Gilkey for windows and doors. Just wish I could have had it sooner !! Thanks, Gilkey
Mike Borgman
I’d like to start out saying the crew was polite and professional and the windows are good quality and an affordable price.
That said, I have a real problem with the sliding patio door off the kitchen. It’s unacceptably difficult to open and hard to close. A child or older adult could not do it. The installer said the seals might need to wear in a bit. It has been over a month now for a door we use constantly with no change. I’m going to call Gillkey and lodge a formal complaint as I think that I’ve given ample time for the issue to resolve itself.
Mark Ingoglia
We just had our New Windows installed a few days ago, 15 Windows and a Sliding Deck Door... They are just Beautiful, what a difference they make... Kudos to both our installers, Jason & Jeff who were on time and did a bang up job, plus they just were really nice guys! Thank you Gilkey!
Fran & Mark Ingoglia
Florence, KY
Eric Anderson
This is our second Gilkey project; we initially purchased 20+ windows for an 1860’s Victorian and they were perfect in every respect; now with a newly purchased 1950’s ranch we needed 3 large picture windows replaced. We didn’t even give it a 2nd thought; we called Brian S again who was great with knowledge, price, and design details just as before.
Gilkey’s installation crew and follow-up detail carpenter met every detail. Gilkey Windows are a solid 5+, look no further.
Joel Heuring
These people are tops: Product is pricier although the quality, service, and guarantee make it a best value. Six years ago I used them to replace all the ‘contractor grade’ windows and because they ARE the area’s best I used them again to replace a sliding glass door. Opens and closes with one finger, something out of the ordinary except for Gilkey.
Steven McAllister
Windows are very good and everything I expected. The installation crew was another story. Previously, when I had Gilkey the installer was fantastic. This time the crew left small pieces of metal and debris on my roof, in my driveway, and all around the house. They dropped a screw down my garbage disposal. They were just sloppy. They got the job done, but it wasn't pretty.
Amy Purcell
Our experience with Gilkey has been thorough, professional and friendly from start to finish. While the price for replacement windows was slightly higher than some local competitors, the window quality and service made the additional cost well worth it.
Ken and Shelley Kamlowsky
We have an over 200 year old house and were so worried that new windows would not have the right look but we were totally wrong! Matt worked with us on picking out the perfect type of window and he was spot on!! They look AMAZING!! Nathan who measured the Windows was so helpful and Richard and Brian did a fantastic job installing the windows! We could not be happier and are excited to live through a winter with no frost on the windows in the morning!! THANK YOU!
Mark Wotawa
I would recommend Gilkey to anybody looking for window or door replacements for their home. I would recommend them for new window and door installations in a new build as well. Extremely professional, responsive, excellent quality and workmanship.
Roger Wheeler
This is the 3rd job we've had with Gilkey in the last 8 years.
Salesman was not pushy and was upfront about cost. Installers were very picky about the installation... spent considerable time to make sure everything was perfect. Very impressive! I'll use them again...
Mike Jones
The door itself is top notch. The gentleman who installed it did a phenomenal job. There was some additional trim that needed to be fabricated to finish the job and the end result looked even better than before! Superb craftsmanship. Gilkey came highly recommended and they exceeded my expectations!
Sharon McCaughan
We needed replacement windows and found good quality in Gilkey Windows for a reasonable price. Their showroom was convenient to our location and the employees courteous and friendly.
Stev
There will always be someone who makes negative comments about a product or service. Many times it is because they try to game the system. As it relates to Gilkey Window, they have been honest about their products and performance. I have bought window from 3 different companies and Gilkey still strives to provide outstanding customer service even though my warranty has expired. Try that with companies you have bought from in the past, then compare.
Michael Black
I couldn’t be more pleased... with the product, the punctuality of the crews, as well as their professionalism, helpfulness, and cleanliness.
It’s amazing that 11 old windows and a patio door were replaced yesterday in 8 hours.
I had issues removing 3 large blinds myself.... not a problem... they took care of it (and put them back up). There was one large section of plaster that chunked off one window well... it’s all plastered like new.
Looking forward to the next warm, breezy day so I can open all my new windows.... and not have to use a brick to keep some of them open! :)
Monica Menninger
I could not recommend Gilkey any higher. 10/10. They were amazing to work with from the very start and then their installers were fantastic. Not only was the customer service top notch but the product itself is flawless. We couldn’t be any happier- use Gilkey!!
David Steele
I like how from the beginning that employees were polite and courteous presenting the features of the product. The installer were efficient and cleaned up after the work. All windows were replaced in one day and the outside trim the next morning. I plan on using Gilkey in the future. I like the look of the building.
Tom Schulte
Took 4 months due to the pandemic to get the door. Once a date and time were scheduled they let me know. The service had to be pushed back a week due to the key installer being ill and they did not want to risk it being a covid case which I appreciated but they arrived on time the day of the install and were very thorough and professional even took the time to look at our other door to see why it was not shutting properly without charge. Will definitely look to them for window replacement when time comes.
Tony Stratton
Everything went as detailed and planned. Installers were professional above and beyond. Sales follow up was excellent.
Chris Stouder
I had my Gilkey Windows installed a little over one year ago. With the crazy winds and rain from the storm last night I had a little water leak in through one of them. This morning I noticed there were a few gaps in the caulking on the exterior. I called Gilkey and received a call back from Ted within 20 minutes. I told him what was going on and he said he would be available to stop out in about an hour (same day, within an hour- unbelievable service!). Ted addressed the caulking issues and told me to please call them should that leak happen again! When I initially called I though I would get the "pound salt, its been one year" treatment. I was pleasantly surprised and I am 100% confident that I purchased my windows from a reputable and customer service driven company. Thank you Ted and the entire Gilkey team!
April Stephens
We experienced exceptional and professional customer service. The Gilkey technicians arrived on time and completed the installation of 6 windows on schedule . I look forward to doing business with this company in the near future.
Thank you,
A. Stephens
Karen Bolte
We met Jeff Bass at The Home and Garden Show in Cincinnati OH. My husband and I felt very welcomed and Staff were very knowledgeable and helpful. Jeff showed us the windows with such enthusiasm it was contagious. Loved what we saw so set an appointment for the following week to discuss windows. We purchased windows for our whole house because of the quality and workmanship in the product. Windows were installed ahead of schedule as our custom-made windows were ready early. I liked that Gilky sent someone after our purchase to recheck the measurements and scope out the work site for any possible glitches. Our install team, a Father and Son, installed in one day. Very courteous, talented in their profession, and cleaned up every bit of mess created by the installation. Jeff Bass even stopped by to see how the work was progressing. I am extremely happy with our new windows. We asked if we could put a Gilky sign in the yard for them, that's how impressed we are. Thank you Gilky for being a company that takes pride in your product and work. I don't see that much these days.
Karen Bolte
Julie Brown
The guys showed up on time each day and got to work right away. They were friendly and professional. The windows look amazing and they were able to troubleshoot problems we had with the outside of our house. We love our new windows so much!
L Eln
Working with Augie was awesome who helped our family pick out a new fiberglass front door and to redesign its look! The product is superb quality for the cost and has performed well for the past year with direct sunlight exposure in the p.m. - west facing front door. I highly recommend Gilkey Windows for any exterior door replacement.
Steve Slattery
The windows look great, operate well, are an excellent fit. These are the best engineered Vinyl windows i have seen. we also had an exterior door installed. The installations were professional, and the crew cleaned up well. These were well worth the price.
Ofra Dose
Installers worked meticulously to do a great job. Cleaned up well after install.
Eric Richter
Excellent job, the crew was very professional.
They came in got the work done quickly, neatly, and did a top notch quality job. Windows look great. My house is much quieter, less drafty and looks fantastic from the outside. *****
Angie Armstrong
We used Gilkey 20 years ago to replace old windows and when I called them earlier this year to replace the last remaining window, they inspected the other windows and ordered a new pane for one and replaced the locks on the others - no charge due to the awesome warranty they have on their windows. I highly recommend Gilkey for all your window needs.
Mark Manion
The windows are well designed and work well. I live on a busy road and my new windows cut down the noise significantly. I turned my thermostat down 7 degrees. The installation was done well and quickly. The windows look great. I highly recommend Gilkey windows.
Ralph Chaffin
I had new Windows installed and they did a great job. The quality of the windows have proven themselves during the hot summer. My utility bills are around $200 a month when it is around 90. My bill this August is just over $100!! I know RIGHT!!
Ed Menkhaus
The crew was on time and was nice but the clean up wasn't great. We have wood frames to accent the windows and there was some damage to them, some nicks and gouges. We would have liked to see some more insulation around the windows.
The windows are great and we have noticed the furnace runs less than before. For the price, it would have been nice if they cleaned the outside of the windows on the 2nd floor.
Ann Remmy
We had to get a new patio door. Gilkey was prompt, the custom door even arrived ahead of time! Looks great and such an upgrade from our old door!! They were in and out quickly, very professional experience!
We would highly recommend Gilkey!!
Louise Richmond
There is a non continuous 12" scratch on the center door, very visible, at eye level. Obviously not happy with the look but mainly concerned about the integrity of the glass/seal.
William Kays
Replaced all the windows in our home, including patio doors. Windows look and perform great. The 3 man crew completed the entire job in one day. They prepped, installed, and cleaned up every bit of debris. They even made sure every window was perfectly clean when they were done. Highly recommend.
Greg Holcomb
From the moment that I spoke with Brian Schamel at the Cincinnati home and garden show, I knew that there was no reason to look elsewhere. He came to house and gave us his presentation and made us feel like we’ve been friends for a long time. He took the time to listen to all of our request and followed through with all of them. During this time of covid-19 I had to cancel the installation at the last minute because of my job. It was not a problem and they worked with us to hold off for a couple weeks. The father and son (sorry I don’t remember your names) were awesome!!!! They were very prompt, neat, and very professional. As I am in the customer service business they were amazing. Would highly recommend this company as well as Brian and the set up crew!!!!
Rand Richard
We do like the windows that were installed. Qualitatively they are quite nice. They've been in now for going on 7 months. There was an immediate benefit in cold transfer and draft during the cold months. The jury is out on the heat transfer aspect that we paid extra for I assume that by the end of summer we'll have a handle on that. So for product I give a resounding thumbs up. A very glaring negative comes in follow up and customer service on the part of our salesman. I am personally in sales and all my customers get POST DELIVERY calls personally from me and If I"m scheduled off I am partnered with another sales associate who takes care of it for me yet my goal is to touch base with every customer myself when I return to work. I called Mr. Gilkey about it no so much to complain, but to make him aware of my experience and to give him a heads up of what I felt was lacking in my experience. An $8000,.00 order is not a small one in my opinion and deserves some follow up attention. ALL my customers get it whether they're a $50.00 sale or a $10,0000 sale. I thought he may want to address it in a general manner with his sales force as a type of constructive criticism. I also clearly said that at this point I didn't need to hear from my salesman, that my call was strictly to let him know my experience. A couple of days later my salesman called to ask about the "issue" i had and if I liked my windows. I felt I was being put on the spot especially after I told Mr. Gilkey I didn't need or want a call at that point. So I was very up front with the salesman about what my concern was. I explained to him how I organize my clients and make sure they're all called immediately upon delivery to make sure all was well and to invite them to contact me immediately if there are any issues in the future. And that I was concerned that even after 8 weeks I had heard nothing from him, no thank you , no follow up, no "how are you liking your $8000.00 purchase etc. His response to me seemed quite obtuse. He said.... and I paraphrase here " Well I hadn't heard anything from you so I figured everything was AOK." "Do you like your windows?" My concern seemed to be totally lost on him. I want to make it perfectly clear that our sales man other than this concern was very professional, curteous and pleasant. Just this one issue, and to me IT IS HUGE !!! is what left a very bad taste in my mouth.... A follow up call after a complaint is quite frankly coerced and forced.... and especially so when I specifically told Mr. Gilkey I didn't want or need to hear from him . As a side note, I wouldn't bother paying more for the "SMART GLASS" feature...... I notice zero difference in how water falls off my current windows as opposed to the old ones...... Other than that I really like the product.
Andrew Wofford Jr.
Very good company that provides excellent quality windows and skilled installers. Products are produced and installed per their schedule. I highly recommend this company
Rob Rickenbaugh
Needed a very large custom window replaced and went with the best. Beautiful window; professional, timely and efficient installation. They use the best materials and back with an incredible warranty.
Chris Maddock
I ordered patio doors through them seven years ago and they were very professional in the installation. The price was the best of the four places we got quotes from. Most importantly they service us very professionally . We dropped our screens off to be prescreened and they do it for free in a few days.
Mimi Hart
Everyone was wonderful. On time, very pleasant and professional. My windows look amazing! So glad I chose Gilkey. They made the whole process so easy.
Cori Yaeger
We loved the quality products and service that Gilkey provided. Will definitely use them again for future replacement windows and doors for the rest of our house.
KateRob Lynch
I bought Gilkey Windows because my family has bought them for their whole house. Everything seemed fine until I started looking closely. The caulk job was missing. One of the screws on the door wasn't working. The hinge was the wrong finish. One of the windows had an issue and when they came to replace it, they had to reschedule because the glass was cracked (either they cracked it that day or it came cracked and no one checked it). When they replaced the hinge, they missed one of the screws. Overall, it was fine, I'm sure the windows and doors are awesome, kind of hard to tell unless I have 2 different kinds installed to compare, but it was a lot of little details, that most people don't notice, but I do. By the time they come back to finish everything it will be 3 follow ups with 2 cancellations and almost 3 months since the initial install.
Priscilla Hayes
Great experience and service from the salesman, Brad, to the installers, Richard and Brian. Already notice the room temperature difference in my sewing room. Superior product
Geoff Raine
The GILKEY staff were very courteous and professional and we're happy with our new Windows. Our only complaints are that the windows are quite pricey and the locking tabs are plastic instead of metal like some competitors, offering somewhat less security by comparison.
Denise Smith
We were impressed with Gilkey from sales, measured and installer. A very positive experience. The windows look great and we are very satisfied with the quality.
David Crofford
We are thrilled with our new windows! The sales person was knowledgeable and thorough. The installers were friendly and very competent. We would recommend them very highly!
Walter Daniels
This is our 2nd time with Gilkey, the first was for windows and this time having new Provia doors installed. Well handcrafted by the Amish and professionally installed by Gilkey. We are very satisfied with the professionalism and installation of all four entrance doors.
Walt Daniels
Maureen Lacy
We had 2 men remove old French doors and install the new French doors and one came to remove. the entry door and install the custom one. The men that did the French doors were super. Very professional and friendly. When they were finished they talked with us and not in a hurry to leave. Even came back the next day to be sure that they caulked all around both doirs. They gentleman that removed our old entry door had trouble and put nicks in wood frame around door. Husband called Gilley about this and they sent a carpenter to check framework around door. They replaced damaged framework and apologized for inconvenience. WOW!@
Eric Williams
Fantastic experience from start to finish. We are very satisfied with the finished product. Everyone we worked with set the expectations, no surprises at all.
Charity Whitaker
The crew that installed my windows did a great job, and cleaned up so well you couldn’t even tell they were there. The new windows look great and I am very happy with them so far. Thanks, Gilkey!
Mike Cummings
Our Gilkey sliding door is a great product but it's nothing without installers like Mark and John. They were both professional, polite, and knowledgeable.
Cecily shay
The salesman was great, not pushy and made us fells comfortable with the large purchase. The installation team was also wonderful and did a beautiful job!
David Ludlow
From the initial sales call, through installation and window performance, I'm 100% satisfied. Unfortunately, I have 39 windows in my house and couldn't get them replaced all at once. I will definitely be back for more!
Heather Gantzer
My appointment was at 8:00 am and was quoted they would be done about 4 pm. They showed up at 7:45 am and they were completed by 11 am. The two guys that came had a good system going in putting in the windows. They were quiet but came in, got the job done and left no mess. We have only had them for 3 days now but are very pleased. At this point I would recommend them to anyone.
kenneth hall
Windows and a sliding door were installed November 11, 2018.The new windows are larger in size vs the old windows. The new windows take up more space and the mounting brackets of the old blinds will not fit. Therefore I will need to replace the blinds due to the the size change.The
change in dimensions was not pointed out during the purchase of the new windows.
Sharon Rohrbach
I am so pleased with my door and windows! A major improvement to my home!! Justin and Chad were great!! Worked hard and at the end of the installation explained everything.
Angie Cox
I am very happy with our new windows.
Jennifer McEvilley
Windows took longer to be made than quoted but they look great and they really keep out the cold.
The guys who installed them were awesome - professional, helpful, and did a great job.
Paula McIntosh
Windows look great. Installers were very professional and did a good job cleaning up. Very satisfied with Gilkey.
Angie Tucker
BE SURE TO READ THIS REVIEW IF YOU ARE IN THE MARKET FOR REPLACEMENT WINDOWS!!!! When Hurricane Ike hit the area, the corner welds broke on our windows on the front side of our house. I contacted several window companies for estimates and GILKEY WINDOWS was the only company that came back out to meet with the Insurance Adjuster. So we ordered the replacement Double Hung windows with Triple Pane Glass from Gilkey Windows. The rep from Champion came out (and did a poor job selling windows), but later called and said if we came to the SHOWROOM and ordered by a certain date, we would get a discount. We went to the SHOWROOM and it made it look like the WINDOWS sold themselves. (a better job than their rep.) They seemed AMAZING! So Gilkey replaced the front of the house and Champion did the back (which we paid out of pocket). At first, I thought I should have gone with Champion for the entire house based on the SHOWROOM PRESENTATION. GILKEY WINDOWS crew came and the windows were installed on one of the coldest days in January with lots of snow on the ground. The crew did an AWESOME JOB! Inside and out the job was done in a timely manner and they left the site remarkably clean. It wasn't until the snow melted that I only found a few fragments on the ground and they were tiny. GILKEY did a WONDERFUL job framing the windows, cleaning the area and making sure the customer was happy. CHAMPION came out to install their windows for the back of the house about ONE WEEK LATER, also cold and snowy as it was January. CHAMPION's crew made it look like a bomb went off inside and outside of our house. In our son's room there was glass and fragments found under the comforter on my child's bed! I saw Big gaps in the wall where they removed the original window, I pointed out to the crew leader and was told not to worry as the replacement window would cover it. There was glass and window fragments and old window framing scattered, covering our 20 x 30' patio and it extended to a tree by our pool in the back yard. One section we picked up was over 12 inches long of old window framing. CHAMPION's crew did not frame the replacement windows correctly either. It wasn't until I called their office telling them that GILKEY replaced windows on the front of our house ONE WEEK EARLIER and they should see how to frame a window correctly. At that point CHAMPION sent their crew out again and framed the windows they installed. I can tell you that it seems most of their framing was caulking. I NEVER HAD A PROBLEM WITH OUR GILKEY WINDOWS, but have HAD SEVERAL SEALS BREAK ON SEVERAL OUR CHAMPION WINDOWS. Most replacement sashes took 3-6 months to replace and we have had on occasion the replacement sashes not fit the window they were to replace. EXHAUSTING!!!!! I would tell neighbors, if you want to see the DIFFERENCE between GILKEY and CHAMPION, come on over. REMEMBER, the windows from GILKEY and CHAMPION were installed about ONE WEEK APART. It's not like CHAMPION installed their windows 5 years ago and Gilkey put windows in 6 months ago...They were installed about 1 week apart. If I had it to do all over again, My entire house would be GILKEY WINDOWS!! I have kept all my documentation of window orders for both companies and documentation on calendars and in folders with ALL the calls made to CHAMPION to fix their faulty windows. I hope this review is helpful to those who work hard for their money and want a QUALIFIED company such as GILKEY to do the job and get it done right the FIRST TIME. I learned my lesson.
Ken Saunders
Very professional, very tidy, our new windows look fabulous! Not sure why we waited so long for this upgrade. We would definitely use Gilkey again!
Linda Partin
I highly recommend this company. They call & keep you informed about your product. When it was ready they were installed the next day but very professional men. They cleaned up everything when they were done. We are doing the rest of our house with them
Janice Kleman-Roth
It took 7 months for my patio door to be installed and the one door was damaged during installation and needs to be replaced. I hope I don’t have to wait another 7 months.
Benjamin Dillon
We had a great experience from the sales portion to install. We would definitely recommend to anyone looking for new windows or doors.
Michael Tilton
Great company to deal with, from the lady I first talked to on the phone, to the estimator who came out to our house, to the installers who made sure the window frames were properly sealed(1904 house), and made sure to clean up before leaving. Great windows.
Bob Wagner
Gilkey Window provides a great quality product at a reasonable price. They sent out a big crew that knew their job and got er done fast.
Mark Reder
We had two large windows replaced. They were on time, cleaned up and a great price! Highly recommend for all your window needs.
deanna regruth
Removed three large windows and installed two sliding doors to replace windows
Russell walden
The installers showed up on time and we're very pleased with the way they installed the windows. They did a very professional job and make sure everything fit right inside and out.
Rose Sikorski
excellent quality professional installation
only reason i didn’t give 5 stars is that there was absolutely no follow up- after a whole house window and multiple sliding door installation Gilkey never called for follow up 😕 …
Dianne Broermann
The windows are a perfect fit and style. The installer very skilled, professional and personable. I felt very comfortable having him in my home
Mary M Ryan
Their product is high-quality, warranty is exceptional and service is outstanding. Old-school customer service by people who care. We highly recommend Gilkey!
Linda Apgar
We love our new Gilkey windows. No more drafts and our home feels warmer. They look very nice outside.
Michele Isik
Amazing customer service! Proactive, on time, nice people from sales, phone customer service, and to installers. I will highly recommend this company.
Adam Benjamin
Gilkey was great. I have nothing but great things to say about the salesman and installer!!
Teresa Hutchins
Very positive experience given that i normally perform my own home projects and upgrades. Personnel were professional and highly competent through all phases of the project. I would employ again.
Mike Felerski
Very professional installation, courteous, and well made product. I would definitely recommend and utilize again in the future!
Jim M.
Gilkey always gives their customers exceptional service and products. Highly recommended.
Mary Donisi
Great service. Great work. We love our new patio door. Hope to replace our big windows this year with Gilkey!
k
Mike’s a very nice guy very honest the best of the best windows they might be expensive right now but they pay for themselves I like getting stuff done right Kevin engineer Drees homes elder lol. Going to sell house in March hopefully $$$&$$$&&&$$$!!😀😇😎🎯🌻👍 …
Nancy Wolterman
Very professional. The installation was quicker than I expected which was nice because I had no window coverings for a few days!
Arthur Hurlburt
I'm very impressed with their service. I have bought windows from them three times and would highly recommend them. If you bring them back a screen, they will resceen it for free.
Larry Rogg
Good price, great windows and doors and best service. I would recommend Gilkey to anybody. YOU CAN TRUST THEM!!!
Christine O'Dea
Our installers, Mark and John, we’re courteous, clean, and efficient. Would recommend Gilkey to friends and family.
james broderick
Everything was great. From the no pressure salesman to the great explanation of what makes these windows so great. And after several months they have lived up to my expectations. They are the best.
Michele Shackelford
They came in very professional and changed out the old windows and put in new. It is so much quieter in the office. We love our new windows
Mark Snider
Outstanding product quality and installation. Noticed an immediate heating improvement in the house. Really appreciate not having any hassles doing business together.
Ken Bashford
Great experience, salesperson was wonderful, very helpful in picking the right door, door was ready for installation weeks before scheduled, installers were great, door is very high quality and it is perfect
Dj M8
The process was painless, Brian came out and went over all the details and prices then 8 weeks later the installers show up and installed all the windows and sliding door, They were totally professional with the installation, They made sure everything went in correctly and cleaned up after themselves everything looks great
Benjamin Loyer
We had a great experience all around from our sales representative, to the installation. Everyone was professional and courteous.
Susan Patton
The installers did a great job. Very professional and courteous.
greg porter
The installers were great the quality is outstanding built well love my new doors
Pierce Brown
Could not have asked for a better experience all the way around. From first appointment to install to clean up. A++!
Andrew Burns
Nice products. They fix any issues.
Teresa Kelley
Installers were on time and respectful of my home. I love my Gilkey Windows and doors!
Drew Tilow
Gilkey is the best in town. We have been very happy with the product and service they provide. They stand behind their work.
Terri Stamm
I am not happy that the glass part of the patio door does not open as wide as the screen?? Makes for a narrow entry. Why is that. Otherwise everything is great but that issue is problematic.
Diana Edmondson
I love my new windows and patio door. Installation was fast and easy. Thanks to Gilkey Window Company
Gwen Vaught
No sales pressure. Great installers. We couldn't be happier. I definitely recommend Gilkey Window Company.
Jackie Slaght
Very friendly, responsive and professional sales and installers. And our door looks great and works great!
Ted Ripperger
Installed two sliding glass doors. Love the product, and Mike and Mike, our installers were great!
Nicole Thompson
Fast response time, the aesthetics are great, crew is fantastic! Great price! I'm an extremely happy customer!
Shawn Girard
We’re always pleased with Gilkey.
Christian Wood
I highly recommend Gilkey Windows! The guys they sent out Mike, Mike Jr., and Gary were awesome! I love my new windows!
Linda Gray
We live our new patio door. The installer took extra care when replacing the wood trim both inside and out.
wilma B
The team that came to do our install were very polite, very knowledgeable and on time. Cleaned up afterwards as well.
Donna Burnett
The quality of the windows is good. The installation was top notch. I would recommend Gilkey to others.
Craig Beeson
Everything is superlative: materials, design, craftsmanship, aesthetics, installation, and cleanup. The installation team was expert, dedicated, and friendly.
Ron Lee
Excellent job. Professionally done. Neat, courteous and cleaned up afterwards.
Maria T.
Steve Coyle
Windows look great, the installers did a great job, cleaned up when they were finished, and were very friendly.
Leslie Taulbee
As always great experience from Jeff at ordering to the installation-we are almost at a whole house of Gilkey Windows and Doors!!!
Mick Kowitz
Great, honest and reliable team and product. I have used them and both my parents and in-laws have used them, absolutely no problems.
Peter Cooke
The process was smooth and easy and the windows were High quality. Install tram was fantastic.
Cindy Crawford
Excellent product with competitive pricing. Installation was flawless. Extremely happy with whole experience.
Gary Sheridan
Have had my windows for 8 plus years and they are as perfect today as the day the were installed ! I’m a believer !!!
Megan Taylor
Really amazing product and beautiful design! We love our new door!
Barb Benson
The best window and door company. John and Mark......thank you. Also thank you Brad our sales representative.
Don Iannelli
Very nice sliding door Installation went very well with clean, knowledgeable and proficient folks.
Jeff Pytlinski
Gilkey was quick professional and did an amazing job.
Charlie Jacobson
We had an excellent experience from the intitial sales call to the final installation. Well done!!!
Art Kellow
Quality of windows are good but, delivery is terrible. Waited over 8 weeks to get replacement windows.
Graham Crate
Love the new windows. Installation team were really polite and professional
Jerry Lipsky
They were absolutely awesome. From sales and especially instillation. Get company.
Tom Harbin
Replaced every window, sliding glass door, and side entry door. Very happy with the service and products.
Lloyd Brown
The installers were very skillful & personable!
Highly recommend Gilkey!!
Roy Brinkman
Excellent windows & installation.
monica fischer
They were on time, got all the work completed and cleaned up the area they were working on. What a difference new windows make.
Tommy Cook
I've been working here for 15 years one of the best Windows out
kevin lamping
Guys were on time and professional and worked quickly and were knowledgeable and respectful did a great job
aaron williams
Excellent service beginning to end! Great product. Very happy with decision
Standish Fortin
Never thought I would get such a high quality door for that price!
Dan Duncan
The door is high quality and looks great. Had issues with the installation however.
Gary Lewis
Really love the new windows. The installers did a perfect job.
Kevin Carter
Easy to find, friendly staff, great products
Charles Kleiner
GREAT JOB, Very Nice, Mark & John explain things to me and cleaned up very good.
Dave Snyder
Excellent products installed by very good Professionals.
GRM
Good value and installers were very professional and courteous
Gerald Koehn
Curb appeal, warmer, clearer view, and brighter. Great job!!
Jim Friedman
Excellent service and quality. Courteous and knowledgeable people.
Pete Eschmeyer
From sales to installation to service starred with professionalism this is a class organization
Michael Demuro
Showed up on time, got the entire job done in less than a day. Very professional.
lana callahan
Quality product and professional installation. Very happy :)
Donna Goldsberry
Delivered ahead of schedule, workers cleaned up after themselves, friendly, even put up with my dog!
Eileen Krauss
They did a great job done in timely bases.
Roger Khors
Great job!
Clyde Hill
Very good friendly repair service.
Tim Dreier
The installers were fantastic!!
Angela Newhouse
Very nice. Augie was great!
John Smith
Service was expedient and competitively priced.
Christine Maxis
Not returning phone calls is unprofessional
Jennifer McGuire
The windows look great!
Hugo Merced
Nice people and fast unloading
Daryl Caldemeyer
Clean and very efficient
Arthur Kunath
Excellent job!
Mary Yelton
Absolutely perfect!
Mr E
Good price
George Brengel
They had repaired a screen for me. It was ready and waiting for me when I got there to pick it up. Total time.....less than 5 minutes. Very efficient operation.
Zaida Guillén
(Translation) Quality and professionalism. Look no further. I recommend them 100%
(Original)
Calidad y profesionalismo. No busque más. Las recomiendo 100%
Tom Heupel
Hannah Johnson
Connie Condo