Reviews of Britt & Tilson Glass. (Window Installation Service) in Asheville (North Carolina).

Britt & Tilson Glass

144 Reviews

114 Comments

Window installation service

Glass & mirror shop

236 Swannanoa River Rd, Asheville, NC 28805, United States

Description

Information of Britt & Tilson Glass, Window installation service in Asheville (North Carolina)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Britt & Tilson Glass

Reviews of Britt & Tilson Glass

Tim Parr

As the final step of a complete master bath remodel, we had Britt & Tilson install the glass for a large custom shower. We are very pleased with the products and service. From the initial measurement to the installation, the team at Britt & Tilson were professional, quick, and efficient. Our installation team (Mike and Dre) done with the install in a few hours. They were very neat and courteous during the process. If you're looking for high quality glass work you should checkout this company.

Edward Packer

Britt & Tilson did an exceptional job installing our shower door system. They was easy to call and make an appointment to have our shower evaluated. The advisor evaluated the site and gave us the best recommendations for our home. They scheduled the installation, and informed us when the unit would be ready. The installers came on time calling us to let us know when they would arrive. The installation was done professionally and they cleaned the area upon completion. My wife and I highly recommend this company when you are needing to install a bath or shower door system. We feel the new installation is beautiful and enhances our bathroom.

Christopher Moe

Mike and Steven did a great job installing glass doors in my shower. The product also arrived on time and to be honest pretty quick. Mike and Steven's work was professional and clean.

Andrew Herbert

Having moved from the North East and being new to the WNC area, my wife and I were referred to Britt and Tilson Glass from the developers that built our new home. We were looking for a few ideas and upgrades in one of our bathrooms and didn’t know what to expect as far as the customer service, efficiency and professionalism was concerned. Holy smokes, my wife and I were truly blown away as far as the staff, product knowledge and overall professionalism from the first time I spoke with a Britt and Tilson team member. After the initial appointment, measuring etc, they actually over-delivered on their promises and installed the new shower sliders two weeks than the expected. The install team treated my home and with the utmost respect and professionalism! Needless to say we would definitely refer and very highly recommend the Britt and Tilson organization to anyone that asks!

Daniel Falkenstein

This business is top notch! When we think of glass they are the only ones I trust. They are prompt, prepared, well-staffed with great guys who know their stuff, and are a pleasure to have around. They had to put in a huge European-style shower glass wall and spent some time discussing as to how they would approach the job so they got it done perfectly without any damage to anything. They clean up afterwards, are quiet and thoughtful in their work, and their jobs were beautifully done. Wouldn’t consider using anyone else!

John Miko

Britt and Tilson are absolutely my go-to place for glass in Asheville. They’ve helped me with everything from a sizable glass shower enclosure to a small piece of glass for a picture frame. The size of the job doesn’t matter. It’s always the same: friendly, knowledgeable and helpful people. Quality, accurate work. Prompt turnaround and very fair pricing. I’ve recommended them to many friends who have always experienced the same, excellent service I have. I highly recommend them.

McKenzie D

As a General Contractor for high end custom work, Britt & Tilson delivers. They are easy to communicate with, via text or phone. They are fast with quotes and extremely helpful with meeting schedules. Everyone on their team is great at handling clients and pay close attention to details for all of our custom work. Very happy to work with Britt & Tilson Glass.

Linda Melvin

I needed to replace broken glass for my living room furniture. David was very helpful and kept me informed when my glass was ready for pick up. I would highly recommend using this company.

Juliet Rains

The shower door looks amazing. The installers were professional and so nice and left the bathroom immaculate. Would highly recommend Britt & Tilson Glass.

Eloy Sosa

Great folks to work with. Communication was great and the install guys Darrell and Isaiah were professional and courteous. We love how the frameless glass door turnd out.

Corey OConnor

B&T Glass came far out of town to measure and install 2 shower doors, one slider one swing door. Very frendly, good communucation, and the quality of the doors and install is outstanding. Billy explained all of the options in the showroom and we made our choice. The soft close slider is great.. I would highly recommend.

Patrick Fox

Had two glass bathroom doors (rain pattern) and a new matching shower glass shower wall and door installed today by Mike and Zaza. They did an outstanding job: they showed up on time, worked hard for 3+ hrs, made NO mess, and everything looks great. Matt did the correct in-home measurements, the install was easy to schedule, and the installers did great. Thank you!

Katie Bledsoe

We are a local custom remodeling company and we always use Britt & Tilson Glass for our projects. They always do a beautiful job for our clients and their customer service and attention to detail is great. Highly recommend!

Dawn Phelan

Great company to work with! Top notch employees, knowledgeable, respectful and keep their commitments on time! We did a small bathroom remodel where the large mirrors had to be removed and put back up within a two day period. They arrived on time both times, did their job efficiently and even cleaned the mirrors when they put them back on the wall! I haven't gotten this kind of service in quite a while. Will definitely use them again as needed.

nathanael carver

Britt and Tilson did a fantastic job on our shower. Matt made the whole experience flawless and the install crews were awesome and very professional. I highly recommend Britt and Tilson for all your glass needs

Catherine Arne

We got a 8" splash guard for our shower and were very satisfied with the professionalism shown in both the initial visit for measurements and the installation by Darrell and Juan. We are pleased to support this local business which had much better customer service than we have found at the big box stores.

Joe Endry

Britt & Tilson Glass provided outstanding service and delivered promptly on time. The staff was extremely professional and friendly. Great company to work with!

Ron Gilliland

Great work by B&T. Good consultation prior to job, mirror installation was professionally done and even rushed the job by a day.

Randall Garrett

Thank you for helping me to get a mirror cut twice that I broke !! I really appreciate yall getting it done so quickly and now I'm able to deliver my wife's Christmas on time !! Yall are the best and I will pass my experience on !! MERRY CHRISTMAS !!! 🎄 🎅 …

Browning Hemric

Britt and Tilson installed the freestanding glass for my new master shower. The communication with them was great from the start. Once it was time for the glass to be installed, some parts were suddenly on back order so I had to wait. They scheduled the installation, then cancelled the same day and rescheduled for the following day. The two installers were very friendly and did a good job. However, once using the shower I noticed the glass door was scraping the entrance. I called B&T and they sent someone out immediately to fix the issue. A week later, I noticed water was seeping from under the glass in areas where it wasn’t properly sealed. While I love this glass and think it’s so beautiful, I was a little surprised by all the issues once it came time for installation.

Jane Curry

Our experience with Britt & Tilson Glass was outstanding. The communication with Kelly was so helpful and she provided us with options of shower doors and finishes. The installation process was flawless and very professional! We are extremely happy with our new shower door! Thank you Britt & Tilson Glass Jane and Keith Curry

Judy Mitchell

Great business, great product! No high pressure sales, good knowledge of product and gave insightful options once on site measuring for shower enclosure. Install was ahead of schedule and staff were very professional. Highly recommend!

Hilton Fountain

The old vintage glass I ordered for a vintage camper came in and worked perfectly. The size was perfect, thanks

Adam Blau

Very pleased with the service and craftsmanship of Britt & Tilson! Darrell and Juan were great! The glass door in our bathroom came out better than I anticipated and the installation was smooth and uncomplicated.

Jeff Arnold

Britt & Tilson installed a custom shower door for our guest bathroom. They did a great job working around some issues (curb/walls were slightly off-plumb), while still giving us the frameless look we wanted.

Annette Debo

A great company to work with -- professional, pleasant, and on time. Our glass shower walls and door are beautiful. They made sure all of the details were just right. I definitely recommend them.

Susan Hitchcock

We inherited a vintage nesting type of table that had a glass topper insert. Well, the glass broke during the move. The team measured and cut new glass to fit like a glove. Jeff C., wrote a personal note with directional arrows to line everything up with the recommendation for the best fit! Can’t get better customer service than that!

ona cavey

We've used Britt & Tilson Glass for both our new build project and other smaller needs. We highly recommend them. Their customer service is great!

Crepto Knight

Stopped by here for the very first time about a week ago, to get a window pane repaired that fell out of the window sill. The lady's there were very friendly and said it would take up to two week's to replace the glass. Long story short it was ready just three days later, and now the window's as good as new. Thanks Britt and Tilson for the prompt emergency repair. I would definitely recommend these guy's as they have been at it for a long time.

Dee Finton

I've used them twice for my bathrooms. Great & beautiful product, nice people too.

alex smith

Ross and Ray were here today installing my glass and they did a great job. The shower looks great and they were friendly, efficient, and did a great job cleaning up. I would recommend B&T to anyone based on my experience with those two.

Walter Heinrich

Just beautiful! What more can I say? Mike and Isaiah did superb job of installing our new shower door. I can recommend Britt and Tilson highly for their quality products and service. Thank you for job well done.

kimberly schultheiss

Britt and Tilson recently installed two shower doors in our home. Our salesperson, Billy Britt, was very helpful and knowledgeable. Installers Mike and Juan were professional and did a great job. I would recommend contacting them for glass needs.

Marci Lockwood

We’ve had 2 glass shower/tub doors installed by Britt and Tilson over the past 3 months. Today the first one installed got stuck. Basically the hinges got out of alignment and the door jammed against the tiles unable to open or close. I called over at about noon and got Jeff to help. He was able to send a repair crew over by 3:15 on the Friday before the 4th of July weekend! The guys arrived, put on protective booties and fixed the door in about 5 minutes! Fantastic, friendly service! Also the original installations were done well, they worked with us to find creative yet affordable solutions to our rather unique tub situation and showed up on schedule. I’d highly recommend!

Bernie McGlinchey

What a wonderful experience having our shower enclosure done by Britt & Tilson Glass Company. From the first phone call and speaking with Paige to having Matt come to our home to take measurements and the installation by Ross and Ray, everything went "Smooth as glass" pun intended. When the job was complete you could not find a single finger print on the glass...I highly recommend this company, great people !!!

George Batten

This was difficult piece of glass to replace: two other places could not do it. It was no problem with Britt and Tilson. They even had it ready three days before it was promised! I am completely satisfied.

Gina Bender

I had a great experience with Britt & Tilson Glass. Mike and Stiles arrived early and stayed late to make sure my shower glass doors were perfect. It wasn’t an easy job since my walls are old and not straight or even, but they were diligent and installed them flawlessly. I highly recommend this company for shower glass doors!

Mitchell Schulman

Did a clean fabulous job the first time. Respectful of the house - didn’t mess anything up or damage anything during installation. Very nice guys - helpful and respectful. Would use them again. No question

Amy Peterson

I’m so pleased with the design, workmanship, and installation of my new shower doors.

Al Gregory

This company is great! The service is unequaled in this area. I highly recommend them for your shower glass, mirrors and other glazing needs.

Paul Kern

We LOVE our new shower door. They were the only place that could see to find tinted glass in this pandemic full of shortages. Service was excellent. Price was fair. THANKS!!

Anne Moebes

Great experience with shower door and wall mirror from Britt and Tilson. Proposal clear; quoted price reasonable; appreciated Matt's suggestions for best look given that curb was not even; turned out to be the perfect choice as it looks great. Installation by Mike and Mike excellent. Arrived on time. They were clean, efficient, did a great job with attention to making sure i liked it; suggesting adjustments, per my preference; very nice-looking. Highly recommend.

Robert Roddy

Britt & Tilson we're great on advise, measuring for fitment, and final installation. We now have an excellent shower door.

HILLARY HOLMES

Mike and Blake were wonderful!! They came twice (b/c we had a hiccup with the first door measurements) and they made sure it was perfect! The two sections of glass / shower doors are gorgeous and installed perfectly. We are really excited about how it turned out. I would use Britt and Tilson again.

B. Rhodes

Everyone at Britt & Tilson Glass were wonderful. Very happy w quality and pricing on custom table tops I purchased.

Tonia Jackson

I work for a local home builder. I know a lot of people who are hard working great individuals who work here and call it their second home. I have ordered several Shower and Mirrors from here now. The pricing has been moderately low and competitive, and the Installer Mike Wyatt has done an amazing job, along with Ross Myers and Matt Burns, who measures and quote the jobs. You cant go wrong by hiring this company for any of your Glass needs!!

Gerald Buchana

Great price, great people to work with, shower looks wonderful. I would recommend all day long Britt & Tilson for your glass shower.

Caveat Emptor

Mike & Juan at Britt & Tilson installed my BEAUTIFUL new shower door today - what a delight - what caring and meticulous workers and how confident i was to lay in the sun instead of hovering over my new $2k investment! Highly recommended company with exemplary workers.

Joshua Collins

We had an outstanding experience with this company. They installed a new glass shower enclosure for us and we love it! Great customer service and very professional installers. Thank you!

Carolyn Payton

Matt measured our shower for a replacement glass door unit, and in doing so, he helped us decide the appropriate style for our space-if I had gone with the door recommended by another provider, it would have caused water to leak out onto the bathroom floor! It took a couple weeks to create this specific size, which we knew would be the case, and the two men who installed it were polite and professional. I would not hesitate to use Britt & Tilson again.

Christian Hickl

Britt & Tilson just installed the fourth shower door / shower wall in our home which also serves as a Bed & Breakfast Inn. That fact alone should be telling enough. All jobs were custom jobs in a 100-year-old house with not a single perfectly vertical wall and owners that have precise ideas of bathroom design. We were happy with all aspects of their work: Professional approach and conduct, precise and accurate measurements and job preparation, absolutely appropriate consultation on which brand, material and style to select, reliable timing estimates, and finally rock-solid installation by apparently well-trained professionals who left their workplace clean and tidy. Britt & Tilson may not be the cheapest bidder, but we're not in the business for cheap. I want quality that lasts and good workmanship; both have their value, and in that respect B&T delivers and is reasonable in every way. For our next glass project we will not call anybody else but Britt & Tilson.

Rebecca Stafford

They are the best ever,Ross and Ray,kind,professional,knowledgeable,happy.I will be calling again for the basement shower install.Happy to have used your business.

Corianna brown

Just wow! I had a really difficult cut of glass I needed and these guys knocked it out so quickly! Excellent customer service, the best place in WNC for your glass needs

Kate Clark

Installed a shower enclosure. One of two companies in the area that use Guardian easy clean Glass. Matt came out to take measurements and give me prices and options. They did a great job and sealed it well. They were on time. I would use them again and recommend them and I have!

Suzanne Kelly

We hired Britt and Tilson to do glass doors on 2 showers for a large remodel job for a customer in Asheville. While Britt and Tilson showed up at their appointed times, they arrived once with the wrong door and had to reschedule. Fine. Accidents happen. The doors were finally installed and look great, except for all the smears and fingerprints left behind by the installers. We called and asked to have the doors cleaned before making our final payment and were told, "We don't do that". The website site talks about customer service. I think it is poor service and a bad policy to leave items unfinished so that we have to pay somebody else to do what the installers should be required to do in the first place. Not finishing a job and leaving things clean and clear says a lot about a company. What could have been a five star review is now a three star review!

AG HA

This place has really helped up furnish our massage studios. We needed glass to put in a display case and they cut them just perfectly for us! When we needed plexi glass for our windows to damper street noise, they custom made us sheets at a great price. If we ever need help with glass or windows again, we will definitely call this trustworthy company!

Andrew Nissley

Britt and Tilson did a great job on my shower glass door!

Josh Fisher

Over the years, we've used them for a bunch of things (mirrors, frameless shower doors, glass door inset replacement, etc.). In my experience, glass is an area where a lot of companies get things wrong. But Britt & Tilson has always been a pleasure to deal with: everything done on time and with high quality and a fair price. The one time a supplier messed up, they went out of their way to make the situation easy for us. I recommend them without hesitation.

William Hunter

I ordered a large sheet of glass and a glass door to be installed on a shower enclosure I was building. They came by to assess and offer advice. The glass came on time and installation went off without a hitch. This was back in about 2006. It still looks great today, in 2018.

Lawrence Hines

Excellent service, rapid turnaround and very helpful! Highly recommend.

Dan Boyett

B&T have been our go to for mirror and glass for many years. Everything from recutting mirror to custom shower doors, the product is always perfect and completed in a timely fashion. Friendly group of folks, especially on tie dye Friday. B&T help with both our design business,a retail personal projects.

Sally Gabrielson

Our shower door handle seal broke causing it to wiggle back and Cory. Billy Britt was here the next day to repair it snd it works like a charm. Awesome service!

Thomas Corcoran

They did great work at a great price!

Frank Dosier

At Musician's Workshop we needed "sneeze shields" for our computers ASAP so we could open back up from Covid-19. Ronnie helped us with the design and fabricated them. A day latyer they delivered to our door. The shields fit perfectly without additional fabrication. We could not be more pleased. Excellent service. Thanks

Ingrid Cole

My sister was in a serious bind. She is opening up a pie shop and has a display case prominently featured in the store. She ordered glass to be custom fit into the top, and had a lot of problems with the man who delivered the glass. Long story short, first he broke it, then he replaced it, but when he delivered the glass, it didn't fit. It was about 1/8" too wide and didn't fit into the display. The mover disappeared and disconnected his phone so we couldn't get satisfaction from him. That's when I called Britt and Tilson. They helped to educate me about tempered vs non-tempered glass and helped me explore options. When I arrived there, Jeff helped me with the delicate cut to ensure that the glass didn't shatter. I explained my situation to the friendly, helpful woman who worked up front, one of the owners, Billy, overheard the conversation, and compassionately offered to take care of me. It was very generous, and because they were able to solve our problem, the shop will open on time! I am very grateful to Billy and his team. We will use them from now on!

Mauri Wilke

Great communication and follow through. Great product

Brenda Clark

This is an excellent company to work with. From design and ordering with Billy to install with Mike and Juan, the process was seamless and the work is top notch.

Brad Powers

Tough layout, but they were up to the task. Took a couple of measurements, but the owner was on top of it to make sure it was right. Highly recommend!

steve levenberg

B and T installed a custom glass wall into our walk in shower. Professional from start to finish, and it looks great!

Bruce Michael

Mike and Mike came to adjust my glass shower door. They were very polite, efficient and fixed it no time, better than new! Highly recommend

A Atkinson

Darrell and Juan were professional, efficient and left me with a fine finished product. Highly recommend!

Mark Mansell

Mike and Isiah installed my shower door yesterday and did a beautiful job. Couldn't be more pleased with their work.

Duane Honeycutt

I have been in the building industry in the Asheville area for 15 years. I have used B&T for just about every service they provide. I have always found their service to be appropriate and in-line with industry expectations.

Paul Levy

A quality company with competent and pleasant employees, from the sales staff, to the installers, to the scheduler Bobby, and office support staff. Good follow up, work and completion of job. Thank you !

Danielle Owen

The service was amazing and I will return if need be thank you guys for the fast service I received my glass the next day so thank you guys again

David Thompson

I order glass and Plexiglas and and it is always high quality workmanship, high quality materials and helpful, courteous and knowledgeable staff. No bad experiences in 30+ years.

Tessa Eaton

I am an interior designer, and have used Britt and Tilson for many of my projects. They are professional and good to communicate with.

Steven Epson

Darrell and Juan were just great , they always go the extra mile. Great service and reliabllity

Sylvia Harrow

I ordered my glass over the phone with a helpful person who walked me through the process. It took about 2 weeks.

cheryl hauser

Referred to me by a trusted contractor. So pleased with the courtesy and competency of this company. Will use again.

Noël Yovovich

I needed a new top for a display case. They had it ready for me in just a couple days and the price seemed fair.

Bill Steigerwald

Excellent follow up to my first call, understandable quote, timely and precise installation. Pros at shower enclosures.

Bridgett Aguirre

Mike and Juan did a wonderful installation of our new frameless shower.

Micah L

Pro communication and even better customer service. These guys produced a curved cut for a project of mine with perfect results. Thank you!

Gina L

Prompt service, ready earlier than expected, looks great!

jeff loftin

I needed some glass cut and modified at the last minute for a window before the temperatures plummeted. Britt and Tilson was able to help me out just before closing time. Thanks again guys!

Bobby A

Britt & Tilson is always a place to go for quality glass work.

Mary Muhlig

Great service, superior and beautiful choices. Very knowledgeable and friendly staff. Reasonable costs for great products

Stephen Norton

These guys are pros. If You need glass look no further. Fair prices unmatched results.

Gene Sims

Easy to work with, showed up when they said they would. Knowledgeable installation crew!

Les Boyd

Amazing to deal with!!!! Absolutely would use again. Great customer service

Christine Comer

Terrific and timely service. Excellent installing. Reasonable price. Totally happy.

Carolyn G.

Without us having transportation, they picked up, replaced, & returned a mirror within 24 hours. Outstanding!!

Terri Leslie

Beautiful I stall job. Professional. Got the job done on my timeline!

Brenda King

Friendly staff and very professional

Susan Sinyai

Did a great job! It looks beautiful! Courteous folks!

Deborah Miller

Excellent service, communication, and product.

Robert Borushok

Excellent timely service, polite, great job done.

Andrew Thewlis

Outstanding. They went above and beyond to get me what I needed quickly. Will be back!

Bernie Winitz

I don't understand the other reviews, my experience with this company has been excellent!

Donnie Waid

They have always been super helpful.

Joe Sparks

You have a great customer service department

Jeffrey

Outstanding service, best prices in town.

valda holyfield

Awesome service - thank you Karen !

Richard Schneider

Great look and quality!

Nik Moon

Helpful folks, saved me a lot of expense.

Stacey

Fast and friendly service 😁 …

April Fine

Friendly, experienced and helpful

Nik Moon

Nice & helpful staff.

Josh Callaway

Quick

Tobin Bryant

Super great experience

tj Perkins

Great place

arrick gordon

Per the window manufacturer, I took the bottom half of a dbl hung window, broken glass, to Britt & Tilson Glass for repair. The glass was ordered and the repair completed in a timely manner. The staff were courteous, professional and communicative throughout the fulfillment of my repair order. I would definitely recommend them and plan to use their services in the future, should the need arise.

Terry Dorlan

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