Reviews of University Veterinary Hospital & Diagnostic Center. (Veterinarian) in Salt Lake City (Utah).
University Veterinary Hospital & Diagnostic Center
952 E 900 S, Salt Lake City, UT 84105, United States
Description
Information of University Veterinary Hospital & Diagnostic Center, Veterinarian in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of University Veterinary Hospital & Diagnostic Center
Sunday
Closed
Monday
7 am–7 pm
Tuesday
7 am–7 pm
Wednesday
7 am–7 pm
Thursday
7 am–7 pm
Friday
7 am–7 pm
Saturday
8 am–2 pm
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Reviews of University Veterinary Hospital & Diagnostic Center
Emma M
I am so impressed with University Vet hospital. They took care of my German Shepard who was having some dental pain and got him in for his dental appointment within a week by putting us on a call back list as they are very busy and were booked so far out. They even took care of some matting we were not aware of on his feet and clipped his nails while he was under anesthesia as he doesn't like his feet messed with. They kept us updated each step of the way and I am so impressed with Dr.Walton she explained things so well about what was going on with his treatment, blood work, and biopsy, and recommendations to improve his dental health. I will always recommend Dr. Walton and the university vet hospital thank you for taking care of my sweet boy!
Jaida
I recently became a first-time cat mom. After bringing my Isla home from BestFriends, she developed a rash behind her left ear that concerned me. I called several vet clinics before contacting this one in search for availability sooner than June in case the rash was a symptom of something dangerous to Isla's health. Though I'd seen online that this clinic's availability was no sooner, I gave calling them a shot. There must have been a cancellation because luckily, I was able to get my kitty in that same day to see Dr. Rachel Walton! I didn't know what to expect from a vet appointment, but I was pleasantly surprised by Dr. Walton's and the other staff's demeanor. I came with A LOT of questions to ensure I'm doing what I need to do to take the best care of my Isla and Dr. Walton was patient in answering each one of them, providing me with outside resources to investigate for further information. Overall, 10/10 experience and I'll definitely be bringing my kitty back here, as needed!
Sherry Moyes
This is one of several outstanding experiences we have had with the excellent and very caring staff at University Vet Hospital. They fit us in for an emergent urgent care visit this time around and took exceptionally good care of our dog, Luna. From start to finish, they exceed expectations. Highly recommend their “chill protocol” for those who have nervous/reactive animals. You can trust these good folks with your precious family members. 🙏
Deedra Jones
Each of their staff is so kind and genuinely good with animals. I’ve taken my cat to vets that have handled the animals really roughly, but each member of this staff was gentle and calm so my cat was overall less stressed. They were able to get us seen very quickly and addressed our dental concerns in a timely manner with my cats pain level and needs being put first. We established care recently and will continue to use them for his regular vet visits after this.
Erin Saunders
Our cat was in pain, and our longtime regular vet was booked out for weeks. Mercifully, University was able to get us a same-day urgent care appointment. Everyone we interacted with was knowledgeable and professional; front office staff were observant and approachable, and the doctors and techs had great bedside manner. The team has also been proactive about checking in to see how recovery is going, and when we asked for additional pain management, they turned the Rx around in a matter of hours. Our boy is on the mend, and we are so grateful.
Molly Araktingi
Our vet transferred over to University Veterinary Hospital recently, and we have been pleasantly surprised at how great they have been!! We take all 3 of our dogs here now, and the staff is so friendly, professional and knowledgeable. You can tell they genuinely care about your pet/animals. Dr. Thatcher is the most amazing vet, the best, and we will continue to take our dogs to him!! Highly recommend!!
Meg Tippetts
My dog is very afraid of the vet and one of my first vets at University Vet suggested that we do her exam while I was in the room. It changed the whole experience for her, for me, and for the vet techs who had to try to wrangle a very strong and scared dog. I love the vets and when I have had issues the office manager has been open and willing to accept my feedback. My only real complaint is that sometimes the receptionists/vet techs can be a little short and I have had a hard time getting them to listen when I express concerns, however, the vets are wonderful. Every vet that I have been in contact with has been helpful and understanding, suggested things that might help calm my poor scared pup and because of it, the once very stressful visits to the vet have progressively gotten better.
Jennifer Mejia
They always take such good care of my dog! She’s a little shy and usually needs a little extra time to get accustomed to her surroundings. They love on her and gain her trust every time! They take my concerns into consideration and give me all possible options. I tell everyone to take their pet here!
Rachelle Green
We love taking our pets here! We have seen Dr. Walton since our cats were babies. She always takes her time to explain everything. One cat is outgoing and friendly and the other is terrified, and she takes the time to make both feel comfortable in their own ways. The staff is also friendly and helpful.
Annie Aguzzi
Don’t go anywhere else! Don’t go to MedVet! Dr Thatcher at University clinic is the best! Junior is very comfortable with him and so do I. I am confident both my cats Junior and Stella are getting the best of care with Dr Thatcher. I know that it takes a while to get an appt with him but it’s totally worth it! I trust him with the care of my cats and super happy to have found him. Junior means the world to me so anyone who is kind to him gets my deepest gratitude! Junior is 13 years old so he is a senior cat with several problems but after seeing his Vet he is always cool and relaxed. Thank you so much!
Melinda M
I took my two 4 month old puppies into the office for their establishment visit, 2nd vaccines and microchips. I received excellent suggestions on food, though we had chosen wisely. They got all the shots that we agreed they needed. The new microchips now do temperature checks so no more thermometers up their backsides. I call that a win. I already take my two cats and had taken our previous dog before he needed to move across the rainbow bridge. They handled that amazingly.
Breedoe
I love taking my pets here. They have always been so helpful and kind. My elderly cat was sick and I called them for some information and unfortunately, she died in my arms while I was still on the phone with them. The person on the phone was so kind and handled it so gracefully. When I brought her in they helped me with cremation and a memorial piece.
Brandon Murdock
Very nice facility, great staff, reasonable price and same day appointment. I brought my cat to University Vet Hospital because she was having problems breathing. Not really an emergency but needed to be addressed soon. I called my regular vet and pretty much every vet in the Salt Lake valley only to find everything booked for a couple weeks out. I tried the emergency clinics only to find 4 to 6 hr waiting times. One ER told me about University Vet Hospital so I called them. I called first thing in the morning and was given a appt for 11am same day! The staff was awesome from beginning to end. The receptionist, the tech and the doctor seemed to genuinely care and made the whole experience very comfortable for me and my cat. Unfortunately my cat ended up having a tumor behind her eye so the news was bad but the experience was great. They did charge a urgent care fee of 90 dollars which is 50 dollars less than the ERs I called and really not much more than a regular visit to my vet. Thank you University Vet Hospital for getting me in quick and for being so comforting.
F JAloia
I rarely take the time to write reviews unless it is so deserving. I've been taking pets to vets for a few decades and these people are the best. I'm very grateful for the service they provide.
Just remember, that there is a shortage of vets these days s be patient with whomever you are able to see and wherever that may be.
Veterinarians are the best of us.
Erin Gibson
We have one dog who has fear based reactivity and they have done a really good job working with her and soothing her. This has decreased my anxiety about taking her to the vet. The employees clearly deeply care about animals and not just the ones that are easy to like. I am deeply appreciative to have them caring for our dogs.
Sarah Geary
The staff at University Vet Hospital are all incredibly kind and patient. I took my puppy in after my friend referred me and they answered all my questions, gave excellent recommendations, and made me feel assured they would help me take care of my pup in the best way possible. Cannot recommend enough.
April Feather
We just had our first appointment with Dr. Walton and she was amazing! Very sweet with my dog and listened to all my concerns and questions. I'm so happy to have found such a great veterinary clinic!
gail harding
It is not fair that I put a poor review on after so many years of outstanding service and care from Dr. Bybee, Dr.Walton and the staff members like Shane , Stacey, Shelby and Elaine who have gone out of their way to be kind and part of my family. I have read all the reviews over the past weekend, I have had some of the same issues, But those are one or two people and not the whole clinic, I have been here over ten years and the outstand care out ways the few bad things, that may have been just a lack of communication or misunderstanding . The clinic is not over priced lets face it if we have fur babies they are expensive little creators. We don't blink an eye to spend $5.00 on coffee everyday that if we saved all month would pay for our fur babies care. I am just going to say in closing this review, The staff here is caring , understanding not only for the fur kids but the humans as well. It was a privilege to know the staff here and there is no better group of people to trust your little fur babies to.
Stephanie Houge
This is our second visit to this clinic, from the first contact, making an appointment, the front office staff are caring, friendly and very helpful. Our vet Dr. Witzel also is caring, thorough and explains everything clearly. I don't feel like a number, but a newly introducd member of this animal community. Thank you everyone for the wonderful customer service.
Georgia VanDerwater
We have never had an experience with a vet like this one. The amount of care and availability they have shown to our two beloved cats has been so important to us. We moved here and both of our cats had severe unrelated health issues at the same time— it’s so stressful and scary, but the entire staff— techs, doctors, office staff— are inCREDibly knowledgeable, kind, professional and caring. We’ve seen both Dr. Stavely and Dr. Peruffo, we’ve had ultrasounds, x-rays, thoracentesis, multiple prescriptions… the staff does everything in their power to keep things affordable and and easy and they’re so gentle and sweet with the cats. We couldn’t be happier, truly. They really do go above and beyond. Thank you, university vet!!
Caroline Maahs
I came in for a life-saving emergency surgery and they did an amazing job. My pup was taken care of quickly and is fully recovered now, and they did a great job taking care of me too. Answering all my questions, talking to me as soon as they had any updates, and sending me home with thorough discharge instructions. Couldn’t have hoped for anything better during a very scary time.
Isabelle Furrow
I’m so happy I started bringing my pets to this vet! They are so kind, especially the receptionist Haylie, she has been so great to work with! I know my cat is in the best hands and I don’t have to worry when she’s there. Thank you so much for helping out s’mores! She’s been doing so much better and acting like herself again thanks to doctor Madison Alvey. I cannot recommend this vet enough.
Georgia VanDerwater
I will post an update once I've seen Dr. Stavely with my kitty, Neil, but so far, my experience communicating with this office has been stellar! We just found out my poor Neil has a heart murmur before moving to SLC and wanted to get him into a vet ASAP. While other vets were very kind, we had trouble finding an appointment with a highly rated vet with short notice-- many schedule weeks in advance. I called UVH and spoke to Shane (I think!) and he went out of his way to get us an appointment with the vet within a week of my call! Not only that, but I was able to pre-schedule his echocardiogram for the following day with VetMed while MedVet had a 2 month long wait! I look forward to updating this review after Neil is seen, but so far both UVH and VetMed seem to be not only extremely organized and professional, but kind and attentive as well. I know Neil will be in good hands:)
Judy Barfield
Very pleasant experience. Staff was very engaged with their patients’ owners. The vet called to check on my baby as well as one of his techs. Very pleased with their service.
Lola Barron
As always, everyone is happy and helpful. A great experience. I will continue to recommend them to friends and family. They treat my kitty and I with kindness and respect. I love them.
~Elizabeth B
Allie mitchell
The staff was extremely welcoming and knowledgeable. Despite my dog’s initial anxiety, he had a really great appointment and I feel assured that we are in good hands.
Katie Orton
We just adopted a rescued pitty/staffy mix from California and this was her first visit at UVHDC. Everything went so well! I want to thank Dr. Staveley for explaining things about Mama's current health in a way we could understand. We went into the vet with a lot of anxiety and came out with some hope. As always thank you so much for everything you do!
Jody Alvarez
This vet went above and beyond. Dr. Bybee took us in when others wouldn’t. Everyone on the team from the receptionist to the techs to the dr. are beyond compassionate and caring. We couldn’t have asked for a better experience during a very difficult time in our life. 🙏🏽 thank you. …
Mark J Paradise
Dr. Bybee was very helpful in making a diagnosis for my GSD. He was honest about the prognosis and that there was really no need for testing. He was very kind and compassionate about having to deliver some bad news.
Zack Webster
Great staff and they clearly care for your pets. Thanks for doing such a great job taking care of my Althea!
Amy Taggart
We love UVHDC! Best veterinarians who are so compassionate, understanding, patient, and thorough! Dr Wetzel 5****** stars all the way. Take your fur babies to see her.
Abigail Parsons
My dog is reactive and gets very nervous at the vet. We have been treated with nothing but kindness and no judgement. Not all vets have been this way and we appreciate it so much.
Jeremy Thomson
I have only had positive experience here. The staff really care about the animals and don't charge ridiculous prices or try to perform unnecessary tests to charge more. This place is the best.
Natalie Aboite
They have such a wonderful and positive staff. Plus on top they treated my cat and I so well! I recommend everyone to go here!
Ale Aguilar
University Veterinary Hospital and Diagnostic Center has been treating my pets for well over 10+ years. They have always been fantastic and I wish that everyone were so lucky as to have them be the vets for their pets. My dog has had two major knee surgeries with no complications and both of my cats have had wonderful checkups and dental work done here. If there is a business where they treat your pets like family it's University Veterinary Hospital and Diagnostic Center! Also, the cookies and drinks are a nice touch to help people feel more comfortable as they wait. Thank you to these guys for always being professional and outstanding in their services.
Steven Rhondeau MD
As a physician, I feel very fortunate to have found this clinic. Everyone is always so kind, professional, and caring about our pets. I also know the care they receive is excellent, which gives me great peace of mind. We have never had a negative or bad experience here in all the years they have been caring for our pets, which says a lot about their philosophy and commitment to their work. We highly recommend them — you can rest assured your pets will receive the highest level of care.
Lisa Abrams
Everyone was so kind and considerate! I felt completely safe leaving my pet in their care. I am glad I decided to go with this Veterinary office.
Alissa Brown
Cannot say enough good things. When my dog got injured they fit her in last minute and we're even willing to do a procedure if needed. They called me with every single update and are so so nice!
Jayde Shepherd
I am a first time puppy owner and my sister highly recommended this place to us and I’m so glad she did!
This office is very professional and took time to get to know my pup, as well as hear me out / answer all my crazy questions and concerns! Everyone made us feel so comfortable and my pup loved it, he didn’t want to leave when we were walking out the door!
Thank you all for your amazing service and time!
Also for anyone wanting to make an appointment make sure to schedule far in advance as this place is in high demand and appointments book out fast!
Patryk G
I take my dog here regularly and each time I'm greeted with professional staff, that's kind and courteous and happy to see my pup. Pricing is average for the location and Im always given a price breakdown before and work is preformed. After care instructions (and sometimes medicines) are always given and any questions I've ever had are either answered on the spot - or if I forget and call in - the doc answers over the phone.
No mishaps, double billing, over booking or other poor management processes.
I can't recommend this place enough for your furry friends.
Betsy Ott
Dr. Bybee is a great vet. He was thorough in his assessment of our Lab, Sadie. He listened to our concerns, offered and discussed diagnostic and treatment options and was respectful of our decisions. He was genuinely concerned for her health and quality of life. He’s just the best!
Mahaly S. Arvizu
They're always so nice and welcoming! Also the vet techs i love them, they always make sure to make it a good and comfortable experience for my golden! ☺️
Karima Shaver
Our German Shepherd has Cushings, Pannus, and host of other issues that need constant check ups. Dr. Witzel and the staff at UVH have done an excellent job in treating our pup and suggesting courses of treatment. They are always responsive, and communicate well when scheduling and following up on appointments.
We have had an excellent experience since Dr. Witzel has taken over our dog's care.
Kelly Whaling
Apparently I left a review already ten months ago but all it said was “love this place!” which is totally not enough!!
All of the staff here is the kindest; warmest, most compassionate, and importantly, COMPETENT. They are just good people, down to their core, every time. They truly care about both you AND your pet. We have now seen three different vets here between our two dogs and I have been overwhelmingly pleased with each.
If this gives you an idea of the service, my dog whined in the car the whole way here today (because she was separated from her sister!) and when we got to the parking lot IMMEDIATELY jumped out of the car with the biggest smile on her face, wagging her tail, and trotting happily.
The people who answer the phone appear to have vast veterinary knowledge, so I wonder if they have techs staffing the phone? If so, excellent idea. It’s like a call a nurse line for humans, which has been so helpful in determining if appts are even needed and why/why not. Also, I don’t mean to eavesdrop, but you can often hear the employees in the back when you are in the vet examination room, and they are so GENTLE and SWEET with the animals!!! You can tell these are true animal lovers.
They will bend over backward to try to fit you and your pet in. During COVID, everywhere has been slammed, which is stressful for the employees as well, but you’d never know it from their kind and positive demeanor and hard work in trying to find open spots on very short notice. They have urgent care appts available and same day inpatient so I have always been able to get in the same week, often the same day, if I am having an emergency (but not like bleeding out dying requiring hospitalization emergency lol).
People have mentioned the prices but I don’t see them as any different as any other veterinarian? Inflation sucks and COL just keeps going up so we are all hurting, but pets are just expensive no matter where you go for their care. I find the prices to actually be extremely fair, and honestly, cheap considering the knowledge and service.
On a more superficial note, the facility is beautiful and they offer sodas, coffee/tea, and fresh cookies. My pet gets tons of liver treats every step of the way. We love you guys!
Kate Flynn
Top notch experience and care! Highly recommend. All of the staff from the receptionist over the phone to the vet techs to our doctor were exceptional. Transferring my pets' medical history from one vet to the next is usually such a slog, but the receptionists at UVHDC were on it! They went above and beyond to make sure all medical history was entered into their electronic health record prior to our appointment. Dr. Bybee was wonderful, patient, relaxed, and made my pets' experience much less stressful. Dr. Bybee's bedside manner is impeccable and leads me to feel I can trust his recommendations. But the real highlight of the appointment was checking out; they do everything right there, in the exam room! My pets normally get so anxious at the end of the appointment and having to wait to check out at other offices has been a nightmare. At UVHDC, they bring the credit card machine to you and just do it right there in the privacy of the exam room, then you can go straight out to your car after. It's amazing how just changing the process of checkout made the experience 1000x better than any other vet we've been to.
Adam J Bello
I brought my new best friend in to get a routine exam since I had no real information on her history. From the moment we walked in the door, we were treated like friends.
Eric Bowser
Great care! Took my pupper in for urgent care since I didn't have an appt and it didn't break the bank. Still expensive since he needed xrays, but very reasonable. I was seen withing 10 minutes, so I lucked out. Got my doggo checked out and on our way with the medication he needed.
Barbara Hillman
I sat in the lobby for one hour while my dog had blood drawn and a shot I felt this was too long, however I feel the vet is doing a great job.
Taylor Morsillo
My dog has a chronic disease that has been managed beautifully and kindly by the doctors and technicians at this practice. I’m forever grateful for the services they provide.
Karen Tarango
New to the area so we came in to establish care and do an overall wellness check, Dr. Garcia was very knowledgeable, helpful, and answered all our questions/concerns. Excited to continue coming here! Everyone was so kind.
Daniela Gonzalez
Good people. The appointment was a little late after I booked it at 2:30. But in general I liked the doctors and the people at the reception.
Muhammed Somuncu
I have been coming to this clinic since 2010. I always have a pleasant experience (so do my dogs). I believe I met all the doctors over the years. They are, along with their staff, always professional and courteous. I always appreciate the follow up calls after a visit. I would highly recommend them.
Holly Prows
Best vet I’ve been to in the Salt Lake area. We were going to VCA Willow creek vet for a while, but University Vet is worlds better. I never have to worry about the techs being rough with my dogs when I go to University Vet. We’ve been going to University Vet for several years now. Every single member of their staff is delightful, helpful, and kind to work with. I don’t know how they consistently hire the best people, but they’re doing something right.
Jillyn Neslen
We followed Dr. Thatcher from a his previous practice. He is so knowledgeable and thorough we had to make sure we stayed with him. This is also such a nice facility with a very kind staff and calming atmosphere which is nice for a nervous pup. My dog seemed much more comfortable when walking in, and honestly not stressed when we left. All around great experience.
Lynn Jensen
We had a very short, pleasant wait, followed by a very helpful technician looking over out cat and describing what we should be thinking about. The veterinarian who helped us was wonderful. Very thorough and answered all our questions. Our only complaint is that getting an appointment is difficult. We had to wait a month for our cat to be seen and it well be another month until they can take care of his mouth issues, which is unfortunate.
Nancy Newsom
Always calm and professional. Lots of new condos and pets in the area, but I like the early morning call in for urgent appointments. Regular ones planned well in advance are easily put in your calendar and a reminder call with notes on key concerns makes sure you don’t set it and forget it. Large waiting area keeps nervous dogs and caged cats at a safe distance
Catherine Cameron
Love this place! Took my cat in to establish care since she has a chronic condition and we're new to the area. Everyone I spoke with was wonderful - front desk, techs, and the doctor. My concerns were listened to, the staff was already familiar with my cat's history, and I feel good about the plan going forward. Loved how much care was shown my cat - she wasn't at all stressed. The fireplace and kid's area in the lobby are nice extra touches!
Kayla Irish
I love this place so much. Every vet I've worked with here has been incredibly kind and knowledgeable, and I appreciate that they have told me they keep up with the literature in the field. That is something I really value. I am about to move and I can only hope I find a place I love as much as this for the care of my cat.
S Valentine
The team at University Veterinary Hospital always provide very kind and attentive care to my dog. They are very thorough in discussing your pet’s care and different options. I feel like they really listen to a pet owner and are not dismissive. My pup receives top quality care and treatment from Dr. Thatcher and the team at the clinic. The only negative is they don’t want to work with mail order per prescription services that are more convenient for pet owners.
Ana Flavia Jackson
This used to be our base pet hospital for many years while we lived on 9th and 9th. I would still drive to it like I keep driving my kids to their pediatrician downtown if we hadn’t moved next door to another animal hospital. Can’t beat the convince there. However, I just couldn’t get in at the current place so I called UVHC to see what they could do and they got me into an in-patient spot the next day! What a relief! And how nice was it to come “home”. The facility is gorgeous, clean, the staff is the friendliest. The service is so much better here I’m considering switching back. Who cares about a 15 min drive. University Vet Hospital is totally worth it!
Sarah Hershey
We had an incredible experience with Kathy! She was very informative and helpful with our cat Frumpkin. Thanks to her, she is healing very well and her allergy medication is already working. The prices were very reasonable as well. Thank you so much for your help!
Danielle Southworth
We got our puppy in May 2021, and the past six months they have given our girl the best care. They’ve always been responsive, and willing to answer all my questions. Our primary vet is Dr. Garcia, and hazel absolutely loves her.
I’m so glad our dog loves the vet! She basically sprints inside, as she knows she’ll get a love from the receptionists, techs and all the vets we have seen.
Jake b
The staff is very friendly and they love my dog Boba, so that's another star for fantastic service.
Steve Baker
I took my awesome cat in for a checkup and dental cleaning, it’s easy to schedule and ask questions. They ended up having to remove two of her teeth; I appreciate Dr. Bybee and the staff kept me up to date and made sure I was set to take care of her when she got home. They taught me what to look for in terms of pain and how to manage it, how to resume eating, and made sure my cat has follow-up care. I have the best cat and I’m glad she is in excellent hands! I wouldn’t trust anyone but the best to care for my cat - the peace of mind is worth any cost. I feel like the estimate for the procedure was really close, it was nice to know what to expect.
Krystina Lopez
They are incredible to work with and genuinely so nice. I was nervous about my dog’s surgery when I dropped her off and they appeased me and told me that they’d make sure I got updates throughout the day and they made good on their promise! They are so patient in answering all your questions and it really is worth the price. They also always call to follow up on my dog whenever we have to go to the emergency clinic or after a procedure which is so thoughtful!
Randi x
The atmosphere in the lobby was nice. Staff was ok, and engaging. I was most impressed with the Billie’s new veterinarian. I like the assistants, they were helpful in making sure I was informed about the care of Billie before and after the dental surgery.
Thank you for allowing to give my feedback.
Carolee Hosfeld
This was our first time at the Vet with our new puppy, and Dr Garcia was great. She took the time to answer all our questions and provided information and tools we needed to keep our puppy healthy until our next visit. She was great with our little dog and we were comfortable that she really knows her stuff. It was a totally positive experience!
** Fast forward about 5 months and we're still pleased with the care that our growing pup receives at UVH! We had him in yesterday for a procedure and everyone there was great. He's doing well and they called me this morning to follow up and make sure he's doing ok. I feel like he was in very good hands in their care. I'm glad we gave them a shot and they will be caring for our little guy as he grows up!
Linda G
Would have liked the stool sample to be tested for a particular protazoa that is suspected in the kitten’s sire. Shane is following up for me since we were not able to see the urgent care vet who had a family emergency. I cannot give 5 stars since we were not able to see a vet.
That said I am very pleased that your facility provides an urgent care. All of the staff we have been in contact with have been professional, caring, understanding, and appropriate during all contact.
Dustin Glazier
Best vet in town. Always an one stop shop. If your pet needs just a nail trim or shots to full blown life saving surgery this should be your go to. My dog Bubba used to be afraid of going to the Vet and since we have used University Veterinarian Hospital he pulls to go inside when walking to the entry doors. If there's a down side they don't have after hours care/ ER, but that's it on down sides IMO. Highly recommend this place!
Brooke Harden
My dog has an ear infection and I wanted her to be seen as soon as possible. They were able to get me in with their same day urgent care and were also able to include her new patient exam in this visit as well. My appointment was at 10 am and I was in and out the door in about 35 minutes. They were very professional and thorough without the exam feeling rushed. I’m so glad I chose them to care for my baby!!
Ben Neumann
Amazing vet! We have tried a couple other vets for our puppy and all of them don’t even come close to university vet hospital! We saw Dr. Garcia who was amazing and her team of vet techs were also fantastic! They were incredibly knowledgeable, took time to explain everything, and made us dog parents feel like we understood the whole picture. If your looking for a vet or thinking about switching University Vet Hospital should be your first stop!
Katie-Rose Skelly
I have taken 3 dogs here. They are incredibly kind, truly care about their patients, and strive to give the best possible care. We lost a puppy last year and they could not have been more compassionate or provided better information and help given the circumstances. I doubt we would ever have known what was wrong with him or gotten our last few treasured weeks without their diligence. My 8 year old rescue is so much less afraid of the vet than she was the first time I brought her in, she happily comes in for love and treats. My puppy tries to run inside every time we walk by so he can greet his favorite people.
Anne-Lise Botting Lilliebjerg
I just moved to SLC from across the country and do not know anybody here so could not ask for vet recommendations. I think I lucked out to move in down the street from University Veterinary Hospital! I brought my 9 year old goldendoodle in last week for her annual check up and vaccinations. Tux had a negative experience with ear flushing when she was a puppy, and then a traumatic experience at another veterinary clinic a couple of years later, and so does not love her check-ups. We saw Dr. Witzel and our tech was Brooke. The entire visit was wonderful. They both treated Tuxey with care, kindness, and respect so that she felt as comfortable as she could. When Tux had to wait for 10 min between vacc pre-treatment and vacc, they brought her to me so she’d feel safe. Love that! Both Dr. Witzel and Brooke asked good questions during the exam so that I remembered all of the things that I had wanted to bring up and had forgotten to write down. Options for vaccinations, labs, and treatment (dental cleaning) were given and explained well, and Dr. Witzel was respectful of my choices. It is so nice to know that we have found our new vet and don’t have to keep looking.
Thom Benedict
Over the past couple of decades, all our pets have been patients at University Vet. We have a new puppy and his 1st visit was thoroughly and carefully administered, and we had all our questions answered.
Jeanne Leong Mitchell
They were able to see my pup the next day. Forrest & Dr. Alvey were very attentive and listened to what I had to say. Would definitely recommend them! However, after subsequent visits, Maureen checked my pup in and she was NOT the gentlest person dealing with a nervous/scared pup - she yanked on the leash and dragged him!! I offered to walk him to the door but she declined! Why would someone like that work for a vet clinic???
Jennifer Bassi
I appreciate the kindness they all treat my blind dog Jazzy from the moment she walks in the door! As a nervous, protective mom, especially as she’s blind, I am very aware of people’s interactions with her and her response. She feels comfortable and now goes back willingly since we have made University Veterinary Hospital her place of care. She is attached to me and stubborn and would not go easily if she didn’t feel comfortable. She would sit down and not move. I hand the leash and she wags her tail and they guide her back away from me and I stand and watch like I’m sending my child off to school for her first day of school! 🤣
The doctors and their assistants are great to call and discuss the situation with me and always have her well-being and my wallet in mind!
I highly recommend them. Thank you to everyone at University Veterinary Hospital for taking such great care of my little girl. 💜
Domenique Buhagiar
Since my dog was throwing up for several days and had blood in her urine, I asked them if they could see her immediately. Even though their schedule was packed, they took my dog in. I am so grateful to them for doing that. Many other vets, even on an emergency basis won't see your dog up til a week. Their prices are also competitive with other vets. Thank you so much for taking care of my dog!
Lisa Himonas
My pooch and I had a great first visit to UVH. We both thought the space was great and the care was exceptional—from the greeting at the desk, to the vet tech’s kindness, to Dr. Pincetl’s warmth and skill.
Brett Gaffney
My dog has seen many different doctors and staff at this hospital and they are all wonderful! Loving and patient!
Melony Young
They took amazing care of our dogs. Excellent experience from beginning to end.
Eve Stark
We love the vets at University Veterinary Hospital. We have been taking our cats here for awhile. Everyone- staff and veterinarians alike- are wonderful and caring.
Susan Lyons
Tiffany and Dr Alvey did a very nice job with our cat Tonks. We were pleased with their work. We also got a nice call today to say that Tonks is OK ,
BreAnne Sahleen
I take my cat here- so far only for her kitten vaccines and yearly exams, but it’s been a positive experience with each visit. Their online site makes scheduling easy and they send reminders. Everything was clean, and they take Covid seriously. The vets and technicians were very gentle with my cat and communicative with me.
Daisy Richardson
Nice friendly staff! Easy to book appointment. Took great care of my nervous chihuahua.
Shelby Horning
I absolutely love University Vet! The biggest testament to their genuine love of animals is how much my 7 month old pup enjoys her visits. She has only known the covid protocols of curbside drop off and pickup, and I was so nervous about not being able to go in with her to make it a positive experience. Turns out my worries were for nothing. When the tech comes out to get her, she is super excited and happy to trot off with them to the clinic. I don’t even get a backwards glance from her. Dr. Zelnik has been amazing in listening to and addressing my first time puppy owner concerns, and I love the warmth she has when talking about Autumn. Autumn had her spay recently, and they were so good with that too. I was nervous about the spay, and the tech Elaine was so reassuring and sent me pictures of her doing good and recovering until I could take Autumn home.
This vet clinic genuinely loves and cares for Autumn like she’s family, is extremely knowledgeable and current in their field, and has been a pleasure to go to, I highly recommend!
Carl Salazar
The whole experience was awesome they treated my dog very good and explained her health problems to us fully and what she needed to help care for her they have the best employees we were so happy
M &M's
I've been taking my pets to University Veterinary Hospital for years. The doctors are always professional and provide quality care to my pets. I also feel like they take the time to really help me understand medical issues my pets have experienced, and they provide detailed options so I can make a decision on the best course of action.
Jacob Kenison
I just started taking my puppy here, but I have been very impressed from the start. Scheduling online is easy, the facility is very clean, and the staff is very professional. I feel like me dog is being well taken care of. Will definitely continue to use their services.
Rhonda Anderson
Called this morning very distressed about my pet. They were so kind and understanding and were able to get me in at short notice. They are fantastic and I am so glad they are my veterinary care providers.
Leslie Carey
Dr. Thatcher was informative and described in detail the radiology and physical findings from his examination. He was incredibly kind and caring as he referred us to ED treatment. The University staff acted quickly on behalf of our pet.
Maria Radloff
We love you guys! Thanks for taking such good care of Coco, Chloe and Ginger. You are always there when we need you. Even when I'm completely out of my mind with a seizure on my hands. The girls go nuts when we get into the parking lot...they try to run in as fast as possible into the building to say hi to everyone. They know they will get plenty of attention, pets and treats! Thank you for always being there for us!
Michael Latkowski
This clinic is fantastic. Expensive, but worth every penny. There’s a lot of comfort in the attention given, clarity of communication, professionalism of technicians, and my dog’s overall mood when he comes back. I feel confidently that my dog has been thoroughly examined and considered. Wellness or surgical procedures, all are made simple and as comfortable as possible for all involved.
Ortie Boudesocque
I felt the staff was very thorough in this annual physical. After detecting a new heart murmur on my female old kitten (she will always be my kitten!), they focussed on finding the possible cause. She was cleared to do a dental cleaning under anesthesia, a few weeks later (which also went stupendously well!).
Aaron Sylvern
Very nice and responsive. Only been going here for 6 months but already far better then my last vet.
Tamara
We have used University Vet for over six years. They have been very helpful in monitoring our Doodle's kidney issues to keep him healthy. We always receive attentive care from all staff whether it be front desk, vet techs or doctors. Highly recommend.
Penny McCarthy
I always feel like my pets get great care at the U of U Vet Clinic, especially to ease my mind when I’m concerned.
Stephany Wuthrich
The Veterinarian, assistants and staff are professional, friendly and caring of the pets. They took good care of Boone, and he's now a happier 🐕. It is a bit difficult to get an appointment quickly; we were on a short waiting list, but it was all worth it. Thanks! …
Hannah McLain
Love this place. I never wait more than 3 minutes to be seen. Staff is extremely knowledgeable and puts me at ease with the health of my dog
Brittney Whitehead
This place is great to get into if you need help right away and they helped answer a lot of the questions I had about being a first time kitten owner on my own.
Viktor Capulet (Legion)
The staff are very polite and amenable. Dr Thatcher was amazing! I highly recommend him. He truly cares about the animals he works with and hasn't let his time spent in the industry make him jaded.
The prices are very reasonable for the care you'll receive.
David Dodd
No waiting. The tech Savannah was very competent. Managed my dog well for 2 immunizations
Ashley Rae Osborne
We absolutely love this vet! We moved here from Atlanta this year and I am so glad we found University Vet. They have adapted to the pandemic so well and still give our pet the best care even in these weird times. I love that they have an appointment option where we can drop him off before work, have him seen at the doctor's availability during the day and then pick him up after work. This type of appointment is SO helpful since both me and my husband work. Cannot say enough good things about the doctors and the vet techs here!
Elizabeth Crittenden
Each staff member is so wonderful, I truly feel my cats are in good hands whenever I am there.
Elizabeth Rowley
Dr. Alvey is wonderful and all the techs are so kind and good with my cat. Even the front desk people are wonderful! I left my care credit card home and they were so wonderful and let me call when I got home and figured out all the issues!
Ashli Kingfisher
Great care... beyond just regular care, they also have a few urgent care appointments for last-minute calls.
berberbanks
We've taken our fur babies here for over a decade. The staff is incredibly friendly and professional. I love that the vets will get down on the floor to make our dogs feel comfortable. They are always thorough when giving us information to come up with treatment plans and keep our pocketbook in mind. Love, love, love this place!
Daniel Bosler
I felt compelled to leave a good review after my experience with this office. I had the awful task of deciding it was time for my old dog to be put down. He had been unable to walk for weeks. This was during the height of the pandemic. Everyone in this office was incredibly kind and made the process as gentle as they could. During what was one of the most unbearable moments of mine and my pets life, they did everything they could to ease the pain. I couldn’t recommend this office more and I just wanted to share my experience.
Paige “Pajina” Butters
I had to have my baby of 17 years putting sleep but they are so caring g and amazing.g ive jad three babies that had to go to heaven and these people are so caring and supportive. If I could rate 20 stars I would. I have to add more because I had a real bad scare yesterday with my new puppy. Anyway I called and they told me to come right away! Took him back within 5 minutes of us getting there. The doctor sent me home and told me they'd call me when they knew more and when she called the news was good and I picked him up. All this being said they need to be blessed for being so kind and helpful always. I have taken 4 pets there and the fact is I'm never disappointed. Rather it's because the time has come to let them rest or just a simple check up or shots or anything. They are reasonably priced and never do unnecessary test and blah blah blah to rack up your bill. They talk to you about everything and they are kind, helpful, patient and loving. The entire team is knowledgeable and eager to help in every possible way. Thank you so much to you all!!! You are the kind of people that make this world a better place for us all to live. You give me hope that people still have kindness and generosity in them. I feel so lucky to have a place like University veterinary hospital to bring my little ❤️ 💕 guys. Thank you for making my world just a little better. There's one more thing my new guy TUCKER he actually gets excited the second we pull into the parking lot!! The fact that my puppy love going there speaks volumes in my eyes. Anyway all the stars 🌟 🤩 ✨️ for you guys thanks again.
Angie Kane
I recently moved to Salt Lake City and was very nervous about having to find a new vet for my cat, but they were wonderful! The staff was kind and patient. They were upfront about costs. The vet took the time to talk through things with me before making decisions, and didn’t try to sell me on anything unnecessary. It was obvious they care. :) +My cat looked the calmest she ever has leaving a vet. Thank you, University Veterinary Hospital!
Kate Puttgen
This was my first visit to the practice. The staff were all professional and helpful. The tech who cared for our pets was absolutely wonderful; kind, thorough, knowledgeable and patient. The veterinarian we saw was similarly warm, professional and willing and able to answer all my questions at length. I look forward to our next visit.
Karen Bradakis
Our appointment with University Veterinary Hospital was very positive. The associate came to the car quickly after I called to say I was was there. She took our cat inside. Soon the Vet called me with a good report about our cat. They called me with the amount owing. We took care of it by phone. Soon they brought our cat out and we were on our way! They are very efficient!
A Parker
Our last visit was pre-covid so I wasn't sure what to expect, but even with their new safety precautions in place the quality of service and their professionalism is unchanged! We took our pup in for his regular check up and vaccines and the vet called us about 10 minutes into his appointment to go over his wellness checkup and talk about our options for the vaccines and if we had any other concerns. About 5 minutes later the tech called us to review what was done and let us know how it went, answered our questions and what to expect etc., Overall, they are always professional, kind and you can tell they really love what they do! As a concerned pet parent you can trust that they are on top of everything and ready to care for your animals. They are the epitome of caring and professional. We will definitely be returning!
Morgan Mulliner
Our puppy needed surgery for a broken bone in her leg and we decided to spay her at the same time. All of our interactions leading up to her surgery were amazing. They were quick to answer any questions or concerns I had. No doubt our pup was in the best hands.
Peter Margulies
Dr Walton was great with our very senior dog Ollie. She took time and assessed him very thoroughly. The entire staff did a great job thanks!
Carrie Freidner
The team was professional, kind, thorough and very knowledgable. I’m so far very pleased.
Xochi Hernandez
They were booking out a few weeks. Was a new patient to clinic. I absolutely loved she reviewed his prior tests and called me on a SATURDAY.. before she even met him. Told me options of what we could do when he had his appointment. The day of the appointment she spoke to me for a long time and really explained everything. I'm a new dog mom so totally lost. Juan was also amazing. He was super nice and explained charges to me.
Donnie Valium
I am so glad I found this clinic. I had an issue with finding some food and Hailey was very kind and special ordered it for me. Every time my kitty comes for nail trims, Savannah is great with him! Dr. Witzel is our doctor and always takes the time to respond to my questions and is helping get his allergies under control. Love this place!
Natalie Clay
My dog resists getting her nails trimmed with as much force as 15 lbs can deliver! We had her sedated once because that seemed like the only way. Until we went here! University Vet was able to clip her nails without any drama. And they are always very kind and get us in quickly. Can’t recommend this place enough! We use them for all our vet needs now for our two dogs.
Schyler Bennett
I am very hesitant when it comes to my dogs, but this Vet hospital was awesome! They loved on my dogs and didn't make them feel any sort of fear on their way into the office without me. They provided me with all of the information, plus more, for my dogs and their health. I definitely will continue to use this Vet as long as I am living in the area!
Philip D
University veterinary clinic has been Great to work with. We recently took our little girl (dog) in for a check up and to have a small growth checked out. Unfortunately the growth turned out to be a Mast Cell tumor. Its a scary having our little member of the family deal with a cancerous growth. That being said, University veterinary clinic and their staff has been so communicative and good to work with. They have been sweet in responding to our many questions and concerns. They also did a good job in the surgery removing the growth. I have been very happy with their service and will definitely recommend them to friends and family.
Karen Valentine
My dog needed a procedure and the staff and doctor were fantastic. They always try to make the experience for my dog as stress free as possible and good about letting me know what to expect regarding the care and the cost.
melina zissou
You know it’s a good place when your dogs are stoked to be there. We moved over to university veterinary hospital and had our first appointment, and I felt relieved and well informed. We were greeted by a friendly staff and didn’t wait long, they are worth every penny and I’m sooo happy I made the switch!
Mercedes Krietsch
I love this vet! We have used them for both of our dogs. Our puppy Gouda has been going here since we got her and they are always so professional, so helpful and care for her extremely. We recommend them to any and all of our friends!
Jeana M
Been taking our cats here for over a year and highly recommend them! When a pet became sick (and eventually passed away) from a sudden illness, this vet was quick to diagnose, presented options in a way that was easy to understand, and was so communicative and compassionate towards us and our pet. They even sent a handwritten sympathy card in the mail. I can’t imagine taking our fur babies anywhere else.
Joseph Redd
my baby Lulu (4yr old bluetick coonhound) had gotten bit by a family dog leaving a big nasty gash on her side, they saw her same day after a last minute morning drop off and sent her back all put back back together. they were so kind and obviously cared a lot for her wellbeing. thank you!!
Kathryn Taylor Grzeskiewicz
I had a great experience at the University Veterinary Hospital! I was very nervous to have my cats teeth cleaned, and the team at the University Veterinary Hospital were so kind and understanding and walked me through the process before hand, and kept me updated throughout the day. I even got a cute picture of my cat relaxing in his “cat cave” before his procedure. I appreciated the time that they took to calm my nerves and that the doctor gave me a call after the procedure was done to walk me through how it went and what his suggestions were for upkeep. I also thought it was really cute that they sent him home with his own little dentist goodie bag full of a few treats, a little bit of dry food, and a new toothbrush and toothpaste!
Kayla Barnett
I cannot say enough wonderful things about the U Vet Clinic. The staff and doctors are super nice, and you can tell they genuinely care about the well being of your pets. My 5 year old German Shepherd is typically very shy, but the staff at the U handles him so well and makes him feel right at home. Each time I've brought Henri in, the staff has followed up to make sure everything is alright. We are definitely customers for life!
Jessie Hall
These guys are great! They were able to get Balou in same day and a morning appointment. They took great care of him and we felt like everyone there really cared. Thanks for taking such great care of our puppy!
Mirinda Whitaker
I've been taking my cat and dog to UVH for years and I highly value and trust the care my pets have received. Dr. Zelnik is FANTASTIC!! She diagnosed early stage kidney disease in my 13 yo cat and the treatment significantly improved my cats quality of life! I also appreciate that they give you the full range of prevention and treatment options without ever trying to upsell you. They are always so caring and it feels so good to have a vet I trust so thouroughly to take care of my furry friends. As other reviews have mentioned it is on the pricier side, but well worth it in my opinion for the quality of care. I have been to other vets over the course of my pet ownership and UVH is BY FAR the best vet I have ever taken my pets to.
Honestly, my only complaint is the scheduling. There have been numerous occasions when one of my pets had an issue that was not an immediate emergency (e.g. ear infection, prescription refill after an emergency surgery, moderate loss of appetite/lethargy that I was concerned about), but likely needed care in the span of days not weeks. I have no idea how anyone ever gets the illusive "same day" appointments they supposably have, as in each of these scenarios I have called THE MINUTE they opened and have been told all appointments were already filled. In each of these scenarios, THE EARLIEST they would have been able to get me in to see any provider (even for a drop-off appointment) was a week out (and close to a month out for a normal appointment). Because of this I have had to take several trips to the emergency vet for things that were not true emergencies, but needed to be handled in the span of days not weeks. For routine care, that you can schedule months in advance I would give them a 5/5. However, especially for the prices they charge, I wish they would staff and schedule in a way that allowed for more appointment availability to accommodate these kinds of situations that inevitably occur at some point as part of pet ownership.
ANNE WELLINGTON
The staff at University Veterinary Hospital are so kind and caring. They do a great job of taking care of both my dogs. They are very patient and understanding with all my questions as a first time dog owner. They give great advice and they treat my dogs like they are their own. My family loves the University Vet Hospital! Thank you for all your hard work.
Sarah Amaya
I have taken both of my kittens in to them and the doctor and staff have always been wonderful to my little girls. They are very professional and caring for your four-legged family. I will always recommend UVH&DC when friends/family ask for veterinary assistance. Never disappointed.
Sara Bybee
Best clinic ever! The receptionists are always friendly and helpful and the personal attention my animals receive is fabulous. This team goes above and beyond to ensure client needs are met and the doctors are very knowledgeable and experienced. I brought my dog in during an emergency once after she was attacked by some neighborhood dogs and they were concerned for my well-being as well as my dog's. She gets lots of love and affection from the staff every time she visits and I know she is in good hands here. I would recommend this clinic to anyone needing to establish care.
Rod Schiffman
We were going to VCA Cottonwood for years. We had a particular vet we work with for our puppo. He moved here. Obviously, the quality of care from the vet is the same. There is good parking, especially given the are it's in. It's got a really nice waiting area, and the front desk is first class. The facility is a step up. We were a bit worried about the change, now we have no worries.
Duncan Reynolds
The personal care and love for my dogs is incredible. They know the dogs personalities and treat them like their own. Makes my dogs less anxious and makes me feel better about taking the there, if it’s for a nail appointment or full check up or knee surgery.
Jodi Bearden
I had taken my baby (dog) to 2 other vets prior to bringing her here. Both vets had charged me outrageous prices and done nothing to help. The vets here are wonderful and they are all about helping your babies, they give you many options and do what's best for them, without it costing a fortune. They even call to check on their patient. Can't believe I wasted so much money and put faith in what I thought was good vets. I found the vets for all my babies (4 dogs) The people here are amazing and very caring.
Michelle Perry
This is the best place to take your animals in the state! Clean, professional and really love and care about each individual animal. They have gone above and beyond helping us with our 4 cats and 2 dogs. My husband has been with them for over 20 years and introduced me to them. We are currently getting ready to move out of the country. They made calls and have gathered the information needed to make it a smooth process. Highly recommend! This place is fantastic!
Matt D'Onofrio
Excellent customer service and staff. As a new Salt Lake City resident, I called many vets to get my sick dog in on short notice, and their prompt care option allowed me to get her seen in a timely manner. Highly recommend
JT Stovall
Very friendly staff. Quick in and out wellness check and vaccine shots. They also trimmed my pups nails for free.
Lynn Rilling
Dr. Garcia was very communicative with me. She did an excellent job removing a lump from my lab-mix. The staff was very nurturing with my dog, who gets extremely nervous in vet clinics and is more nervous without me there due to covid. I'm very glad I found Dr. Garcia and this clinic and feel confident with her taking care of my 2 dogs and 2 cats. I can't comment on the other vets in the clinic as I am only familiar with Dr. Garcia's work.
emdelicatelyme
They were so kind, loving, and attentive to my sick dog. I don't have a lot of money, but I wanted the best care for my pup so before they did anything, they went over what they recommended, the cost, things they could also do above the absolute necessary and why they might recommend it. I felt like I was working with as a team to create the best treatment plan for my dog. They were completely booked the day I called, but let me drop her off for a couple hours so that they could still treat her and they did that for free. Their prices were very reasonable and some less than a lot of other places I called. I highly and absolutely recommend them. My pup is fine and healthy now and that means the world to me.
Adrien Barrios
We always get great care for my labradoodle puppy here. They are professional, warm & friendly. My pup is always excited to come to the vet.
meg warnock
I was stressed about not being able to go in with my cat for her check-up since they aren’t letting the owners into the clinic due to covid. However, the employees there made my visit very easy and quick! The vet was very thorough with me even though we just talked on the phone and my kitty came back very calm. The price was reasonable and I will be going back there whenever my pets need anything!
Steven Evans
Love Dr. Zelnick and her care for my two little Yorkies. I love my fur babies and she treats them so well, with special attention to their needs as smaller dogs. She also provides good updates to me as an over-involved and anxious pup owner during procedures. The techs and front desk are also understanding and professional.
Patti Corrigan
I had such a good experience with Dr. Bailey taking care of my cat. We weren't sure what was going on but it turns out he's diabetic and needed a lot of help to get to a place where he could start insulin. Dr. Bailey was so attentive and helpful, she took the time to explain everything and make sure I understood, and was compassionate in finding affordable treatment options for me. Juan took awesome care of him while he stayed at the hospital and they even texted me pictures of him. I really felt that they understood how important my cat is to me and my family.
Stephanie McKinley-Thompson
Took our 3yr old shar pei/ German shepherd mix for her first annual check up at University Vet and they were amazing! Stevie is naturally anxious and they handled her so well. Addressed all our questions and were great! Was a little nervous that it was going to be pricey based on other reviews but it ended up being more than reasonably priced. Thank you!
Nicole Rogo
Compared to banfield, there is no comparison. This place is the best! I was able to come in with my cat the day of her injury & the doctor/techs were so nice & easy to work with! The price was also very fair & not as expensive as other places that I’ve been.
Melinda Madden
Took my cat here for his first check-up and was not disappointed. Staff were friendly and efficient and the vet I saw listened carefully to my concerns. Also loved the fireplace in the lobby!
Shaina Greer
Disclaimer to start: I haven't actually taken any animals here - yet.
I called to ask for insight/suggestions on a possible UTI that my cat has and the woman who answered the phone was unbelievably kind and helpful.
She took the time to share SO much information with me, and even put me on hold to go get opinions from a few of the other vets.
The previous place I called immediately jumped to asking if I was a current client, which I was not, and told me that they were booked out 6-8 weeks for non current clients. She was not open to answering any of my questions.
In the event I need to take my cat in, I will absolutely be going to the University Vet Hospital, solely based off the hospitality and concern I received on the phone!
Penny Hunny
We love Dr. Bybee & the team at University! All our pets are loved & well cared for here. Staff is professional, kind, responsive, & knowledgeable. All the docs have been great. I very much appreciate that Dr. Bybee takes the time to thoughtfully consider all the options, explain the options in great detail, and answer all my questions. I never feel pressured to do more than what may be necessary (or “up-sold”). Everyone here seems to sincerely love their job & the animals. Also, when we had to euthanize our sweet geriatric dog recently, the on-call doc and staff were truly amazing. They did not even know us, but gave humane & gentle care to our Hunny AND to us. We are enormously grateful for this neighborhood treasure!
Mary Green
I love everyone at University Veterinary Hospital. They are always so kind and caring. My animals are not stressed out in the environment and they genuinely love the animals. I am so happy to be taking my pets to a place with vets and techs that I trust!
Jenifer Moore
Our Pomeranians Walter and Maude have always been treated so well here. I feel so lucky to have found them, especially during Covid. Thank you to Dr Witzel and Dr Thatcher. And a special shout-out to all the wonderful, kind, and caring vet techs!
Brooke Tanner
My insurance company has been very difficult to deal with. I requested invoices and medical records from UVHDC AGAIN and they were so quick to respond and so kind and patient, it prompted me to do another review! Thank you so much for your quick response and understanding.
Cassandra Leconte
My experience at this Veterinary Hospital was amazing. The staff is enthusiastic and caring.They made me feel comfortable and I love the attention they gave my cat. Dr. Howard was confident in his diagnostics for my cat and made me feel relaxed about my cats situation. He and his staff were unbelievably wonderful. I would recommend this hospital over and over again. If you love your pet and want the best care, take them here!
Deborah Hoekstra
Even though they were busy, they were able to squeeze my pup in to look at a lump. Everyone was kind and patient, especially the vet. Prices were very affordable too. We will be coming back for his vaccines.
Kat Mahieu
The staff there was fantastic. Was able to get an urgent care visit with them and they took the best care with my Rosie. So affordable, we are planning to start taking all of our pets to them. Wish I could give more stars. Thank you for all of your care and compassion ❤❤
Kat Edwards
We have two cats who are 4 and 5 and we have spent years trying to find a vet that we actually trust and like, and the staff here is just fantastic! We work mostly with Dr. Witzel and she’s very thorough. She always makes sure that we understand what’s going on, answers any and all questions we have with patience and kindness, she doesn’t make me feel like a paranoid cat mom which I 100% am haha. One of our cats has had some issues and she’s had to go in quite a bit over the last few months but there is not a single other place that I would trust my cats with. My cats come home from the vet totally normal, they don’t seem stressed out, neglected or anything. I love this place and will continue going here for the many years to come. Thank you guys!
Josh Heiss
They take great care of you pets. They making taking my cat to the vet very easy and comfortable for everyone involved, but this place is too expensive. No way I can afford to have anything other than the general vaccines done here. Guess I'll have to go elsewhere for teeth cleaning.
Eva Ramos
Super friendly and caring staff! They do an amazing job. Happy to have my dog in their care :) highly recommend!
Talya Nemec
First time owning and training a puppy. Everyone was friendly and accommodating. Vet was very thorough, caring, efficient and answered all my questions (had a lot)! Will always take Max here :)
Kelsey Taylor
I've been going here for five years now, and no matter what issues pop up with my dog, the doctors and staff are fabulous! Especially Dr Staveley - she's easy to talk to, provides a lot of info, is extremely knowledgeable and I can tell she truly cares about my dog. All my interactions with doctors and staff have been terrific, which is why I continue to come here even though I moved 45 min away. THANK YOU!!!!!
A Jones
My husband and I cannot say enough good things about this place. All the staff members are incredibly nice, friendly, and always greet our dogs by name. They are very knowledgeable and we always have a great visit - never feel rushed as the staff always take time to make the dogs comfortable and answer any questions that we have. The services are top notch and the staff are honest about pros and cons of procedures, medications, etc. We don't feel pressured into anything and have even been given free samples of medications that other vets made us pay for. The facility is also always clean and comfortable. We love it here.
Alayna Stocks
Most of the doctors here are great! I have only had one that has been really rude but I have been able to easily avoid appointments with him. I love the vet techs here and they are very gentle with my pets even though one of my cats gets really crazy during his appointments.
Amanda Walton
This is the best place ever. My dog eats things constantly and they are so understanding and make room to take him in immediately. They are friendly and love to see him. His doctor makes sure he is getting the best care, but is also understanding about a tight budget. There is a great atmosphere full of people who genuinely love my pet.
Jan Goossens
We were able to get our sick cat in right away. Dr. Garcia was very responsive and had a good explanation for what was wrong and what needed to be done. I highly recommend their veterinarian services.
Allyn Bernkopf
The University Vet Hospital was amazing. I was leaving to go back to Oklahoma where I go to school, but I noticed a weird white mass in one of my cat’s mouths a few days before I was supposed to leave. I called them because there were no appointments and they were still able to get me into their schedule before I left. The staff and the vets here are the reason that I come back to Utah to take my cats to them. I trust them immensely and they always take really good care of my babies.
Ana Lino
I came to this particular spot after a horrible experience at another vet! Theminute the doctor came to see my dog I knew I was in the right place. My dog is very anxious is vet offices and when the vet saw this she went to the ground and sat down to calm him down a little(this showed me care and compassion for my dog) we went in for various concerns and she did a through check up (especially since my dog has skin issues) which with treatment have gotten so much better. I just feel confidence is taking my dog in here and knowing that they are addressing my concerns with my pet at all times. I went back again yesterday to address some eye issues and get his vaccines and nail trim and everything went so smooth with the new guidelines ! I
Sarinda Jones
I have a older cat that I adopted 6 years ago. Who is having issues with his kidneys. I am so glad I made the choice to visit University Pet Hospital with him. The staff explained everything in a patient way and we made a game plan for Pandora’s treatment. I know that he is in good hands and trust the advice give.
Kalina Zufelt
The staff here is so incredible, kind, loving and on top of things! They took such amazing care of my dog when he was brought into them as a lost dog. My dog was attacked and ran away after, and the staff here treated him so well, and let him be right by them instead of locking him in a kennel at a time he was already scared. I am so grateful for how tender they were for him and they've gone far beyond a level of care I expect. It is well worth an extra 20 min drive for us to come here, and I highly recommend them to anyone in the Salt Lake Valley! My dog enjoys coming and loves everyone he's met.
Dustin Miles
I have always had a very positive experience when visiting this vet!
Rhea Sunshine
These folks are amazing! Finally found a vet that I trust in Salt Lake. Dr. Bybee really took his time to talk over the issues with me and inform me about pricing before running additional testing, which was all very reasonable and nothing over the top or excessive. I felt like he really listened and did a great job explaining all possible outcomes and courses of action. The vet techs and receptionists were also very kind and gentle with my pup. They squeezed us in last minute because the issue was pretty time-senstive. We went during a time when they were practicing social distancing but it was such a streamlined process that it wasn't inconvenient at all (I waited in the car and they communicated by calling me). I am relieved to have finally found a place that provides really excellent veterinary services.
Danielle Baca
The level of care my dogs have received over the years has been wonderful! They have treated my dogs through well check ups, ear infections to cancer. Not once did the level of care drop.
Susan Stillman
As always, our visit with Dr. Bybee was great. My dog’s exam was thorough and comprehensive.
As far as Ryley is concerned, nothing could be more fun than seeing his vet tech, Shane.
kristin fitzgerald
My dog doesn’t like anyone nor does he like getting his nails trimmed. He came out of the office with his tail wagging and trimmed nails. I was astonished! The staff is great. Very friendly and professional. Even though we still aren’t able to go in the office with our pet they call you and walk you through everything.
John's stomach Kotun problems
I thought they did a pretty good job, but I feel they could have been a little more thorough on the diagnostics. I told them how we had a feline who had the same symptoms and the vet did an ultrasound on her. Turns out she was riddled with cancer throughout. She passed two months later. I hope that we don’t end up finding this is cancer. Knowing we could have probably saved her.
v kurgan
I appreciate the love and support they give to me and my cat. It’s always nerve wrecking to find a new vet, especially when your pet is older. Thank you for nurturing my girl.
Lisa Stewart
Dear University Veterinary Hospital, Thank you for being so amazing! Everyone there makes me feel like my cat is THE BEST CAT they have ever experienced. I realize you are all animal lovers there but it's nice to feel special regardless. Everyone seems to genuinely care about my pet. It's pretty incredible. Also, the staff is very, very knowledgeable. I leave feeling like I know exactly what is going on with my pet, what to expect and what I can do to be a better pet owner. Thanks for taking such good care of me and my Miss Mabel!
Julie Halsall
I love everything about the clinic! The building is gorgeous and inviting and extremely clean. The staff...incredible! I moved to the Ogden area in the last 1-2 years and I have decided to bring my pup back to you because of the outstanding customer service. My pup has been diagnosed with cancer. Even though this is the most devastating news, I know he is in the best of hands. He absolutely loves going to your office! Everyone is so caring and it shows:)
Karly Ackley
My cat and I had a really good experience here. Everyone was very kind and treated her so well and they were able to answer all the questions I had. Will definitely be continuing her care here.
Sarah Hirning
A great clinic! We came here for an emergency (induced vomiting) because our regular vet was unavailable. The staff was so kind and courteous to us and Dr. Bahan was professional and thoughtful. They took care of our puppy quickly and communicated with us along the way. I couldn’t be happier with the experience.
Calvin Woolley
I live next door to another veterinarian but travel 5 miles to get the care and service University Veterinary Hospital & Diagnostic Center provide. I've used the clinic for 20 years and keep going back for their excellent service, knowledgable Dr.'s and their. ability to put my dogs at ease. My dogs actually get excited about going to the Vet.
Aub L
My boyfriend and I bring our kitty here for all her check ups and surgeries.
Their well organized and quick responding staff help me feel confident in my pets care each time she's dropped off.
Maraia Uluave
I was a new client and contacted them about their prompt care. They were able to get me in the same day, see my dog and got us medication he needed and they were so kind and professional. The cost was reasonable, the appointment was quick and I very much enjoyed my experience with them and will be coming back!
Emily Wright
Our dog was bit over a weekend and it appeared to start getting infected. University Veterinary Hospital was able to get us in the same day I called! The other places I contacted didn’t have any appointments for a few weeks and just told us to go to the emergency hospital for pets, which is significantly more expensive. The staff here at University Veterinary Hospital was very friendly and professional. We will definitely come back for any of our dog needs!
Margit Herring
University Vet Clinic was very responsive and took wonderful care of my dog. She was spayed and had no side effects. The incision is very clean, and my puppy came home happy.
Victoria Felt
University Veterinary Hospital has been absolutely amazing! We've used them for about five years now, and have been impressed by the quality, the price, and the loving thoroughness of the care they provide. They've provided end-of-life care for our two senior dogs (one of which has passed, more on how well they handled that later). The vets are keen on doing whatever they can do help a senior dog feel their best--from medications to exercise and massage therapy (the scientific to the wholistic). They also spend a lot of time with the animals during the appointments making sure they've covered all their bases and answered any possible questions you may have.
They've been honest about ways we could save money, which is very helpful when you're on a budget with a beloved senior dog.
Whenever they've provided care for my boys, they vets have called several times after their appointments to check up on them and see how they're doing. When one of our dogs passed away, they also showed exceptional care for us people, sending us a card and flowers and checking up on us.
Overall, some of the most loving, thorough vets out there.
Jerry Root
Excellent experience all around, from scheduling and phone interface to assistant and doctor. Good efficient care. Thoughtful, kind. Good advice for post-visit care. Definitely coming back.
Mary Ann Hess
My doggo is always treated with love and kindness. We often go through their parking lot on walks and Mr. Spotticus ALWAYS wants to go inside the clinic. This was the same with my pup before. How good must this place be for both of my dogs to want to go inside? Pretty good, I'd say.
emily drown
Many thanks to Dr Garcia, Madeline and the entire team! Our little girl, Aspen, just completed her puppy wellness check and such caring hands guided us both through the process! An ear infection was quickly identified and addressed. A 3 year plan discussed and placed on the calendar. And peace of mind that our beloved golden is in professional and caring hands as we begin our adventures together!
Tera Woolley
I love that whenever I come in, your entire staff knows my dogs and treats them so well. They genuinely seem to enjoy going to the vet now because of the love and attention they get there. Each doctor takes the time to answer all of my questions, they call me personally and never seem rushed. I honestly wish they could be my doctor! There is not one bad thing I could say; I'll never go anywhere else!
Natalie Quintana
I adopted my first puppy in August of 2012. I chose to go to my first vet visit at University Pet Hospital as it is close to where I live and seemed clean and professional. I have been very satisfied with the services that my dog has received there. I purchased the "Puppy Package" that included the first year of shots, neutering, among other services which was well worth the money spent. Dr. Rachel Walton and her team have gone above and beyond to take care of my puppy and have been available for any questions that I had. The staff continually remember my dog's name and are knowledgable, professional and friendly. I truly could not ask for a better experience for a first time pet owner. To me, my dog is my baby and University Pet Hospital treats him as such.
christina wagner
I am so happy that we found University Veterinary Hospital!!! I have a elderly American Bull Dog, Cheeto, and he has gotten the BEST care here. Cheeto loves going there and the staff and doctors are kind and very good at explaining everything in a way that is easy for us to understand. Cheeto has needed surgery three times. I shopped around for the first surgery, and found that they had the most reasonable pricing.They made sure to check for extra tumor so that they could remove them while he was sedated so they could save us money and any future trauma to our beloved Cheeto. We are so thankful for there great service during Covid-19, using precautions to keep everyone safe and healthy!
Ali W
I always love how welcoming and friendly the staff is and how clean the office/hospital is. You don't feel like you are at the Vet at all. They treat every animal that comes through with so much care, love and attention. It makes me feel so much better knowing that if I have to leave my pets there, they are in the best care. It really makes me feel like my pets are rockstars when we walk in. I will always recommend University Veterinary Hospital and Diagnostic Center to anyone who asks!
Madeline Murdock
They got me in quickly and took great care of my sweet kitty! Haylie is wonderful to woek with, she is very knowledgeable about the different varieties of RX food and helped get us what we needed for our cat to get well!
Emma Corbett
I am fairly new to this vet but they have been exceptional the two time I have visit. The first time was for a second opinion on a surgery which another vet told me my dog needed. After the vet at University Veterinary Hospital & Diagnostic Center assessed her (and took her to other vets in the office for a third and fourth opinion), I was reassured my dog did not need this $6K surgery. She is now fully recovered from her symptoms.
The second time, was for a simple infection. In both visits, they have been prompt with calling me a week after her appointment just to check in and see how she is doing. Of the four vets I have been to in my life, none of them bothered to call and check in on my pup after her appointment. They provide excellent customer service, competitive prices and a friendly staff that treat my dog the way they would treat their own.
Amanda
So happy I found a place to take my pup! The staff could not have been nicer and I will definitely be back because it is clear they really care about the animals they treat!
Corinne Keane
We moved over to University Vet Hosp. from a previous vet and could not be happier with our first visit. The doctor and tech took their time to explain procedures and pricing. I was concerned that pricing would high due to other reviews but I found them to be fair and nothing jumped out at me as being outrageous.
Dale Gody
Called with emergency and was seen same day. Careful diagnosis and explanation by Dr. Bybee seems very likely to keep aging kitty going!
Natalie G
This place has been so good to my dog. I have been seeing a vet for 13 years, and they never checked in her ears to catch that her ear wax was impacted on her ear drum. But these guys check and helped me so that my dog isn't constantly trying to itch her ears. Life changing.
Jamie Vanbevers
All of the staff here is exceptional and friendly. I love eavesdropping when a familiar pet comes in and everyone gets excited and chatter like a favorite relative has just walked in. They really connect with the animals.
Kathryn Berndtson
I cannot say enough about how wonderful this place is. Our dog LOVES coming to the vet and gets excited once we pull into the parking lot. Dr. Shawn Bybee has been caring for our dog since she was a puppy and he and his team truly go above and beyond to support every aspect of her well-being. Their clinical care is outstanding--from guiding us through the process of managing her hip dysplasia to a chipped tooth to her spay. One Saturday afternoon, I took our water-loving dog to Barley's to swim, but I didn't have her most recent vaccines with me. The lovely staff at UVHDC answered the phone and emailed the records to us immediately, and prevented our dog's heart from being broken. Everything they do comes from a place of exceptional client service and love for animals. The clinic itself is beautiful, well-stocked with dog treats and chocolate chip cookies for non-animal patrons. I will never go anywhere else!
Jamie Kelley
I moved here a little over a year ago, and was terrified that I wouldn't find a vet clinic like my previous one in Seattle. I have been nothing but impressed with this place since day one. Since I have been here, they have helped me tremendously with 2 cats who passed of renal failure, 2 who passed from cancer, and newborn kitten I found (still around), and now my oldest who just got diagnosed with cancer. I've been through the ringer with all of these medical issues, and they have been nothing but supportive, attentive and empathetic. They actually care about your pet and don't nickel & dime you. On top of that, they are so incredibly sweet and friendly. I'll only go to them.
N Ramirez
Although it can take months to get in to see a vet, all the staff here are amazing, from front desk to the vets.
Cassidy M
I only give a low review because they charged me $340 2-3 months after they said they would. I took my kitties in for normal vaccinations, possibly an exam for each, and that was the bill. Their computer system was down at the time, so they said they'd call when they were able to run my card.
They did call, maybe two months ago (about a month after my visit) that they would take the money out then. I thought they did, but I guess they didn't. Yesterday I gave them a call to ask them a question about my pet's health. Nothing in that phone call was mentioned that I still owed them money.
If I owe anyone, I'd love to pay them, but I also want some warning before $340 is taken from my account. It's odd they did that just because I called about an unrelated issue, and the bill wasn't mentioned at all. I'm in my mid-twenties and I only make so much.. the lack of communication is what bothers me most. I don't feel like calling to complain, would be a pointless call (hey, I know I owed you this money to begin with but can you charge me when you say you will rather than two months later without warning...) just seems like a hassle. Doubt I'll be going here again though with the lack of professionalism in their administration. However, the vets here are amazing - they are really wonderful and you can tell they are extremely professional and caring.
Shawn Creitz
The staff is so friendly and caring. Our newly adopted senior baby needed 22 teeth pulled. They told us everything that was going to happen and the possibilities of what could go wrong.
They took such amazing care of our baby. We recommend anyone to go there!
julie willis
ALL members of the University Vet Hospital staff are exemplary of fine professional, compassionate and intelligent service. I have trusted the life of my dogs to them for years and will continue to do so. I also would like to acknowledge the great work of Dr. Smith, orthopedic surgeon. He worked in collaboration with the staff and physicians here to educate and inform me of the various surgical and rehabilitation options for my dog's knee surgery. His procedures, the post-operative care and follow exams have insured that my "girl" will once again, run, play and live a fully productive life. With Gratitude.....
Paula Roy
When my kitten ingested a plant and was potentially very sick, they got me in straight away. The staff was very nice and thorough over the phone, but when I picked him up there was a breakdown in communication and they forgot his meds to go home. I had to request an itemized receipt because they brought him out without any information on what he received (after a bill of over $400) or what to do at home. What left a bad taste in my mouth was when I called to follow up about boosters for him asking if he needed to see a doctor since he just had an exam, no one ever called me back. No one followed up to check on him either, something I am used to with other vets. I ended up taking him to the humane society for his boosters and will likely be taking my cats somewhere else in the future.
E.D. H
Some of the best care our cats have ever received has been through UVH over the past two years. The staff are incredible in handling patients and answering questions, and the doctors are all thorough without overtesting. Plus, cookies in the waiting area always helps make the experience better. 🍪 …
A Lauren
The staff and vets are very attentive and kind. I highly recommend.
Matt Monson
These guys have saved my dog Boomer's life twice. They genuinely care for your pet, and far surpass my previous experiences at other vets.
2 years ago, Boomer was run over by a car on our street. I took her to our previous vet clinic (won't mention which, but also downtown) and they told us to put her down or cough up $7500 for surgery. I got a second opinion at University Vet Hospital, and they provided the care, concern, and professional attention Boomer needed to recover in a price range I could actually afford. For this I will forever love and recommend them. Boomer healed beautifully under their care.
Professional staff, nice facilities, and in the business for the love of the animals it seems - money second, and this means a lot to me. Fully recommend.
Andrew McAfee
The team at University Vet Hospital is exceptional. The docs are knowledgeable, pragmatic, and respectful of both the animals they work with and their humans. The vet techs and office staff are extremely helpful and obviously love the animals they handle day in and out.
The care my dog has received over the past year here - from impatient, general anesthesia surgery to vaccines and checkups - has always been positive, high value, and informative.
Tamra Baca
University veterinary has been the vet we have gone to for all of our pets for the last several years. Every experience is great even when those times are sad when we lose our loved pets. Our pets always get expert care and the staff and the doctors there are exceptional.
Ed and Marsha Thatcher
Great care of our kitty. Timely follow up inquiry too. Dr Thatcher is a fabulous veterinarian!!!
Jocelyn Ruelas
Dr. Bailey and her entire team were so polite! It was our first time there, even during the Covid regulations I still felt informed and as if I had been with my pup the whole time. Definitely a great experience. Would recommend 100%
Stefanie Elaine
Went there today for my dog, Star. We had an issue while traveling and they fit me in within an hour and a half. The facility is spotless (even the human bathrooms) and everyone I worked with was very knowledgeable, professional, and obviously a pet-person. (You know when you go somewhere and the vet manhandles your dog? Not here.) We worked with Dr Shawn and he was awesome with both of us - he calmed me down over my freak out and snuggled with Star and gave her treats, all while reassuring me that the things she was going through were not life-threatening or even abnormal in young adult dogs. Oh, and did I mention that they're cheap? Only $50 for an office visit.
Tip for the DA-dog owner: Their office is laid out very well if you happen to have a dog-aggressive dog - lots of places to stay out of the way of the idiots who insist on bringing their dogs to the vet on flexis.
Thanks so much for the great experience! I wish you guys were in Denver.
Kali Hansen
This vet is amazing! I took my baby Bobby here for a second opinion ultrasound because the Vet I dealt with at AVC was an absolute joke. Dr.Mcllvenna was so good to my cat and answered my ten thousand questions and was so kind. Then today I had an extremely unusual emergency, they were booked but told me to bring her in as in in-patient since she absolutely had to be seen today. I had Dr. Howard and he was so kind, he explained everything to me clearly and was just such a sweet heart! The tech I always have is so sweet too and they all love my cat, it makes me feel right at home having such a kind staff take care of my girl and they love her as much as I do which is what I really look for in a vet office. This place is amazing!
Tiffani Navarro
Dr Bybee and his staff are wonderful, attentive and professional. Our puppy went in for her second shots and came out happier than she went in. We look forward to working with University Vet Hospital for all of our pet needs. Thank you so much for the great experience.
Kristen Znutas
I highly recommend taking your pet to University Veterinary Hospital and Diagnostic Center. Their level of care and attention to my dog exceeds the rest. They were able to see my dog in a timely manner, the technicians took great care of my dog who was nervous to be there and they followed up tp check on my dog to see how he was doing after his appointment. I highly recommend them,
Elizabeth Hampshire
I started coming here about a year and a half ago when my dog was attacked by another dog, and I couldn't have been happier with my overall experience. Not only is the whole staff caring and wonderfully attentive, they have kindly allowed me to bombard them with phone calls (I'm kind of a paranoid dog parent!). Their prices are also quite reasonable and I truly recommend switching over and giving them your business.
ACL F
We are current clients and will likely remain so. we’ve had good experiences with the techs and adequate experience with the dr’s. Nothing negative with docs, they mostly seem pretty new, however. Our dogs have mostly been healthy, so our needs have been limited. The facilities are nice.
I can only give three stars, however, because of our frequent challenges with making appointments, long wait times, and dealing with, what feels like, an overwhelmed front desk staff. I have to come frequently for my small dog for upkeep care. We almost always have a 15-20 min wait and a few times over 30 mins. Once because no one actually ensured the techs knew we were waiting. The front staff seems over-tasked, often frustrated and disorganized. We have had multiple problems scheduling since they seem to use both on-site and off-site schedulers, and the two don’t always coordinate. Moreover, I’ve never been to a business that seems to have so many technical problems as this one - from no WiFi service to the entire computer system being down. Lastly, there’s often a woman working in the office which is visible from the waiting area, who never seems to pitch in
When it’s needed. Even when it’s super busy and folks are piling up in the waiting room and there’s only one person checking in patients, I’ve never seen her come out to help. My guess is she’s the manager and busy doing her own work, but it just doesn’t look good.
If this were a less convenient location, I’d consider shopping for around. It just seems that they could give a more pleasant customer experience with some investment in the administrative end of things.
Debrah Fraser
I recommend this vet, to everyone and anyone. They truly care about your pets that you bring in. they care about the animals health, happiness, and wellness. They care about saving animals lives, and keeping them healthy so they live long happy lives. They care about the animals’ mental, emotional, and physical health. They are friendly, helpful, compassionate and care about your needs and the needs of your pet. I have 4 two month old puppies, when one of the puppies got attacked, and they had just closed and locked their doors, even though they could have turned us away, they didn’t, they opened their doors to us, and stayed after hours when they didn’t have to, to help try and save my puppy. They cared about what i needed and what was best for JR (My two month old puppy). When i asked them to be honest with me about all the questions i had asked, they were. They were up front and honest about everything. When my puppies condition kept getting worse and worse throughout the time He was there, they tried to keep him out of pain and stable, but when he was no longer stable, and he was in too much pain to keep him alive, we decided we shouldn’t make him suffer any longer, the vet techs took JR.’s sister and played with her while the Vet, my boyfriend and I, said our good byes to JR. They were very helpful, and showed me that they weren’t just doing this for the money. That they were doing it for the love of the animals. When I went in the next day they were open to pay part of the bill, with another one of JR.’s sisters, they played with her, gave her treats and loved on her. They love animals. They care, about the animal, and you. They are truly amazing.
Dave McGrail
Top notch vet care, only a little bit pricier than our previous vet but the level of care is so much higher. They do everything they can to help keep your pet calm. Our dog is a neurotic mess sometimes but she barely hates this place. Best compliment our dog could possibly give.
Norrad
Took great care of my cat, very careful in how they shaved his matty fur.
Karen F
There were a lot of reminders with clear instructions about what we needed to do prior to our cat's surgery. After the surgery was complete, the Dr. called us and let us know everything was fine and gave us some follow-up information. All of the post-surgery instructions were explained clearly. The whole staff really seemed to care about our pet's health and comfort. You have an excellent team!
chubby choo
This was my first visit to the University Veterinary Clinic. I brought my son's cat to the clinic to get his shots. There was curbside service for the drop-off and pick up of the cat. The people I dealt with either on the phone or in person were very cheerful and helpful. They Even offered to jump my car battery after it died. 😄 …
Elizabeth Leach
Enjoyed my visit, pricing was high -better than like an instacare, and you do get a great quality service. Barry loved them!
We have since had many procedures done! It's pricey, but that's the industry I suppose, but Barry has always been loved and taken care of! I like knowing he is safe and loved when I have to drop him off for his healthcare needs!
Alexandra Joy Gomez
Being a first time fur parent, it was really difficult to bring my cats to the vet. But the University Veterinary Hospital team made it a smooth sailing experience for me. Looking forward for my cats’ next vet check up and vaccines with you. Thank you! ☺️
Meghan DeGemmis
They were attentive, compassionate, and taught me about what was normal and what to look for even when their day was very busy.
Alec G
This is a wonderful facility with a phenomenal staff. We are always so impressed with their kindness and pacience with our cats.
Our very elderly cat had diabetes for years. When she passed after a neurological event, the staff at the emergency facility near our home was amazed at the quality of her health for her age and condition and the fact that her blood sugar levels were still normal. We are 100% certain that she was able to live a long and high quality life including 6+ years with diabetes because of the expert care and guidence given by the University Vetrinary Hospital.
We will be lifetime clients because we value your expertise and kind guidence on how to give the best care to our sweet cats (even though the staff probably don't get to experience that sweetness on vet trips; our meow-meow-monsters appreciate y'all even though they may express it with fiestiness). With the utmost sincerity, thank you.
Ashli Kingfisher
This entire practice works as unit to provide thorough, safe and thoughtful care to pets. I brought my dog and 2 cats to the Hospital for check ups vaccines ect. They coordinated all three appointments to fit together, they are strictly observing covid protocals which is nice to see. For a remote visit I was kept in the loop on the exams and treatments via phone in the parking lot. The vet spent alot of time explaining what she was seeing and also addressing some of my concerns. Treatment plans were reasonable and measured, with no effort to tack on extra labs or treatments for no particular reason. Very pleased overall with the care and communication.
Jaydajack
I followed Dr.Thatcher to University vet and I absolutely love it there. The staff is so lovely. The location is convenient and so much closer to my house.
Aliyah Rich
I have had such a good experience with taking my dog here. I found this place recently and decided to take my dog here for a check up. They were so friendly and Dr. Bybee was very patient and informative. He informed me that my dog was going to need a few extractions and so I set up an appointment with them. The extractions went well and they have called me multiple times to see how my dog is doing and if I have any concerns. It is typically Dr Bybee that calls me personally but occasionally a few other people have called who are just as friendly and helpful. I have felt supported by them throughout the recovery process and my dog is getting a lot better. This is a great place to take your pet and they really seem to care.
Connie Halverson
This place is amazing! You are always greeted with a smiling receptionist when you walk through the door. The Drs are compassionate and experts, they treat our pets in caring way..which helps put us humans at ease. Thank you for taking such good care of our furrbabies. I wouldn't trust anyone else with their care. Even with this COVID stuff it's good to know you're trusted and we don't have to worry about our furrbabies . I highly recommend this place, you won't be disappointed! Thanks again for being so great 👍
Chelsea
You know it's a good vet when your dog can't wait to get through the doors. The staff is always excited to see my pets and are kind and friendly. Dr. McIlvenna is incredibly knowledgeable and really takes her time with the animals. Dr. Jermain is also good. It is warm and inviting inside. I wish they had more services here (ultrasound and more specialized veterinarians). Hopefully they can expand so I can get everything done in one place and never have to be referred out!
Karen Zulueta
Very helpful staff! Treated my cats great, highly recommended.
Claire Hogue
Wonderful staff and service. During Covid you stay in your car and staff comes out to take your pet in for their appointment. The vet will then call you to give updates and answer questions. It was efficient and fast; I felt like my pet was well cared for (I would love to see curbside service stick around after Covid!). Highly recommend.
Suzanne Attix
Wonderful interaction with the vet, who was so gentle and patient with my cat!!
Erica White
I have nothing but positive things to say! The doctors always take the time to explain and walk me through every prescription/vaccine/procedure. I love that I can text instead of calling when needed. And, most importantly, my Mini Dachshund gets excited to see his favorite Veterinary Technician!
Sean Hennessey
Pros: Very good care and service. Excellent service. Excellent care. Genuine care and concern for my pet. Nice. clean, brand-new, large, updated, modern, comfortable facility.
Cons: in order to offer all that they offer, they need to charge an awful lot of money for services. So in my mind, they wanted to charge me $430, to spay my dachshund, when my family vet in Orem wanted to charge $230. So, to me in that instance, $230 was closer to the true cost of services rendered, whereas $430 is more closely related to all of the costs required to KEEP a nice, big clinic like that happy open and available for whenever I finally DO come in as a customer. make sense?
Love the clinic, nice to have such great service so close and within my own neighborhood. For small things or standard office visits, they are GREAT FOR ME!!
Muhammed Somuncu
We have been going to University Vet Hospital since 2009. Having 2 big dogs with lots of energy and the need to chew foreign objects caused us to make multiple visits in the past. We had the pleasure of working with 4 of the doctors over the past 6 years and probably have met all the technicians and the front desk staff. All we can say is that they are extremely professional, pleasant, efficient and they truly care for the well being of your pets. You always get a rough estimate of medical costs during your visit and you have the option to opt out of certain treatments, etc. if you wish.
A reviewer left negative feedback for the UVH because they sell "Puppy Packages", etc. Yes, of course they do. As a medical practice catered to animals, they offer preventive care. None of the providers or the technicians force you to buy anything. They provide patient education and leave the decision to you. Overall, our experiences have been exemplary. Thank you!
Thomas Barman
My cat was very seriously ill. The vets here saw her on a timely basis, made effective recommendations and followed up with care and concern. Cat is now doing well. Communication has been comprehensive throughout.
Kelsie Strong
I was needing a new vet after moving to Salt Lake. After asking around and reviewing some places online, I eventually decided to make an appointment with University Veterinary Hospital and so glad I did! They were so awesome with my dog (even though he was just there getting his shots updated). They continued to win me over when they sent me a card welcoming me and my dog to the practice and sending a happy birthday email for my pup. Little gestures like that go a long way.
Michelle Moore
Dr. Thatcher was very thorough and kind during our visit with our Gracie. The follow-up call was appreciated.
Stefanie Lauritzen
They take the best care of our fur babies. Yes, it's kinda pricey, but you get what you pay for. I have tried talking my cats to cheaper places, but no one seems as knowable, professional, and kind as them. They helped us save our baby that showed up on our driveway with head trauma. The techs and front desk people still coo over her.
Jeff Hansen
Took our pet here for a second opinion as to whether we should put our pet down. Turns out she may not have cognitive decline, but Cushings disease. Doctor called us back to discuss blood work and was very thorough going over all concerns. Little farther to drive but worth it.
Brenda Florez Herrera
Being as concerned as I am about my dog the veterinarian tech Juan and the veterinarian Rachel Walton that treated him were so patient, thorough and understanding with everything the needed to do to help. I feel like I came to the right place because the quality of care they give is top of the line. Thank you guys for all that you do, it makes a world of difference.
Emily Sterner
I've brought my cat here in the past, and the vets/receptionists/vet techs are always so kind. They definitely go above and beyond to help however they can. Usually my cat is a very anxious kitty who doesn't adjust well to change in routine, and he yowls and pants if we leave the house...and I am on the spectrum, and terribly anxious whenever he gets anxious. Despite this, these guys are so good at keeping him calm and happy, that even when I couldn't go back with him this time around due to COVID (understandable!) that he was ok even without me there with him. They were also kind enough to let me use their restroom when my nervous bladder began acting up lol. By the time we got home, he was almost immediately his normal happy self, and it did a lot to assuage my own anxieties as his "mom".
Jill Baeder
This is the place for your pets. Wonderful staff and Vets who love animals. It's always an easy in and out plus it's in the neighborhood.
Melanie Williamson
I have been taking my treasured Golden Retriever to UFHDC since he was a year old, almost 10 years, and I've received exemplary care every single time. Dr. McCarron and her staff care deeply about their patients, and their pet parents, and this shows in all they do. They were able to get a skin issue diagnosed and under control in just one visit, when other vets had failed. They have the equipment, technology and skilled staff to do many test and diagnostic procedures on-site, which makes it so much easier when there is already stress of an unwell family member. The facility is beautiful and clean and the reg desk and tech employees are just as concerned about your pet's comfort and health as the vets are. They are a wonderful, comprehensive care facility that makes dealing with scary issues so much easier.
Andy Lamb
I love UVHDC. Have been coming here since my dog was a little baby (about 6 years ago). I have all the trust in the world in the vets and techs here, they are reliable, knowledgeable, kind, and compassionate. The facility is clean and well kept. My only qualm is the cost. Compared to other vet practices in the valley, UVHDC is VERY expensive on services. But I guess you could argue you can't put a price on your best friend's health.
Josh Smith
I have nothing but great things to say about my experience with University Veterinary Hospital. They gave been able to handle all of my new cats' vaccinations and other needs safely and efficiently despite all the challenges posed by COVID-19. Would certainly recommend them to anyone in the SLC area.
Henry Lieberman
The technician explained the dental cleaning process for our cat in great detail prior to the procedure and we received a follow-up call the next day from the doctor to ensure our cat was doing well. We appreciate the concern of the people working at your hospital/clinic for the animals in your care.
Megan Gertsch
This is a fantastic veterinary hospital! I went for the very first time today and everyone was so friendly and nice. I felt very welcome and so did my dog! They didn't rush my appointment and got everything taken care of. The doctors and nurses were very competent and answered every question I had. Also, the building was beautiful and very clean. Go here if you need a vet!
Jenn Mitchell
The team at University has been amazing as I have navigated life with three senior dogs. I appreciate their willingness to go the extra mile. They are the best!
Connor Stidham
Never have I had the pleasure to interact or work with such an amazing group of people. The dedication provided by this veterinary staff is amazing. The doctors intelligence and willingness to work around any obstacle is highly satisfactory. The soldiers a.k.a technicians attention to detail and pure desire to succeed is what makes the heart of this hospital explode with business. No matter what the question or task at hand this staff will go at it 100% committed. Plus free cookies and coffee.
Natalie Mudrow
My dogs LOVE going to the vet and the staff always treats them like their own. They even refer to her as “Miss Poppy” ha! Wouldn’t go anywhere else :)
Erin Casale
University Vet is wonderful! We took our puppy to Dr. Alvey, who was patient and thoughtful. This is our first puppy and Dr. Alvey answered all our questions as well as gave us needed advice on questions we didn’t even know we should be asking!
Caylin Lagoon
We absolutely loved our first visit! Dr. Staveley spent the time on the phone with me to explain everything and answer all of my questions, which was really appreciated. The staff was very caring towards our dog. Highly recommend!
Karen Busby
Everything was great. Madison was super wonderful to work with!! Very knowledgeable, kind and caring. Charges were not that out of line. Everyone was very helpful. I will definitely go back everyone was just the best.
Heidi Middleton
Recently brought my dog in and ended up with some bad news. Dr. Walton at University was so responsive and kind, and took lots of time out of her day to talk me through everything. We love University!
Sarah Hanson
I have two kitties (Bandit and Sir) who are beginning to age, and when I found a lump on Bandit at the beginning of the summer, they got us in to see a vet quickly. Bandit loved the tech who came in before the vet - and he very seldom likes men! Their staff put both me and my dear pet at ease, and his Dr. was both informative and encouraging. A few weeks later, I found a lump on Sir and was able to also get him in quickly, checked out, and surgery scheduled for him. After both visits and the surgery I received follow up calls from their vets to see how things were going, keep me informed about test results, etc...they also helped me get set up with a care credit card to help me pay for the procedure without causing extra stress as it is interest free for 6 months after a charge. I even received a call recently informing me that Bandit may be due for a booster vaccine. I really feel like they care about my furry friends AND me, and I would definitely recommend them!
Ethan Ray
Great veterinarian clinic!! All the staff was nice and I could tell they cared about our fur babies. Dr. Bailey was great with our cat Bella, who was given a toy on her first visit!
Stichey Reagan
We adore the quality of care we receive at University Veterinary Hospital! All members of staff are always terrifically attentive and treat our pets as if they were their own! We received especially great service from our Vet Tech, Elaine, who was incredible helpful throughout the process!
Ganghun Kim
We have visited here for vaccination for our dog Mocca, a toy poodle. Their pricing is very reasonable. I also did dental cleaning and extraction. They found deceased tooth while cleaning and had to extract 4 tooth. They called me and my wife and explained in detail why and how the extraction should be done. The process was professional and well done. I moved and ended up transfer out, but I would recommend this place for anyone with vet needs.
Luis Sosa
They claim that they have some "emergency appointment available every day" ... Don't believe it. I've been calling and they never have any. "We don't have anymore today" they say. Lame. They open at 8:00 am and my call was answered 8:01 am, and they already didn't have any. BS is what I think. My rate doesn't go lower because I never had the opportunity to rate their services besides this. Too late now.
Joanne Yaffe
Thanks so much for the great care you provided Pinky when he had his teeth cleaned. Thanks also for providing good answers to my many questions. I really like the complete and factual information given that allows me to make informed decisions about my cats' care!
It's a couple of years since my first review, and this week, Pinky needed to have some teeth extracted. This was not the outcome I wanted, obviously. However, Dr. McCarron walked me through the decision with factual information, presenting both benefits and costs of the extraction. Further, she did it with so much empathy I could not help but think of her as an ally in my decision making. I like timely, accurate, and informative communication to help me make decisions about my cats' care. I get this from everyone associated with UVHDC, and loved working with Dr. Lynn McCarron until her retirement. Now, I have been working with Dr. Shawn Bybee, who seems to be just as thoughtful, if not more, about each of my animals. During the pandemic protocols, I have not had an opportunity to meet him in person, but he has worked with both of my cats, and has helped me develop plans to ameliorate conditions as well as prevent future issues. He gives great phone consults!
Jess Jacobsen
This was a very caring and informative veterinarian clinic I appreciate their service immensely. And as far as compassion and care for the animals they rate the high on the1¹1. ist.
Marilyn L.
It was our very first visit and everyone was so nice & efficient. Dr. Walton appeared very knowledgeable about cats and handled Maxi very well. It was a very pleasant experience and we came away confident our pets would be well taken care of at your facility.
jude r
Dr. Heather McIlvenna is superb. She is knowledgeable, thorough, patient, and caring. She takes care of both our dogs, one of whom is 15 y.o. When our older dog needed emergency surgery she worked with us every step of the way. She helped us with the correct diagnostics, she even came in on her day off to check the results so we could expedite our dog's care! And she did not hesitate to refer us to a clinic with a higher level of care. I completely trust her. The UVC is undoubtedly pricey, there is no denying this, but Heather is definitely worth it.
Abby Lallande
This whole vet practice is great with cats, which is surprisingly rare in my experience. They are priced fairly and listen to all of my concerns as an anxious pet owner.
Bonnie Roley
The staff were incredibly friendly, attentive, and understanding. Comfort for my dog was their #1 priority and i loved that. Treats everywhere and even peanut butter in house. Best vet experience I’ve ever had
Emily
People pet insurance is a thing that exists. Can save you an arm and a leg to only pay 10% of the bill. I was cashing out because I didn't realize pet insurance exists. You can add your pets to your insurance plan! No worries if you have a 4k bill thats 400$ out of pocket. Of course you will need to pay with a credit card but this is why we should be building our credit, to protect our furry loved ones.
Always willing to answer questions. I was referred here by advanved vetrinary care. YOU CAN BUY STUFF nca college student without a car this is HUGE! Saves me time to get my pets special diet shipped to me. Beyond convenient.
They canceled my cats appointment it was a misunderstanding but it really messed up my schedule. I had already missed earlier appointments for having my landlord work on my home etc to make this alpointment. If you have a tight schedule chek check and recheck appointments.
Nathan Harris
Good vet. They have a policy of not overstimulating or aggrivating your pets. If the animal is too freaked out, they will give you a mild sedative and ask you to bring them back later. I suppose this might be inconvenient to some people, but I like not stressing my animals out unnecessarily.
Victoria Felt
This is the BEST vet clinic! Dogs love going here because the staff are great with animals, the pets get lots of attention and treats, and the vets are amazingly skilled. I feel that my pets receive the best care possible here. The vets are honest about what the pets need and do their best to provide that. For instance, in the past, I've taken my dogs to vets where they don't even look at their teeth and tell me I need to do a $400+ cleaning with anesthesia (which is risky at my dogs' age). Dr. Bybee carefully inspected my boys' mouths and said that he would not recommend that cleaning, saying that they had great teeth for their ages and did not need that sort of stress. He's been similarly honest, thoughtful, and informed about vaccinations, following current AAHA recommendations (which recommends rabies vaccines every 3 years for senior dogs instead of every year). His honestly has saved me a lot of money and my pups a lot of extra stress.
They take care of the pet owners too. Every time I have a question, Dr. Bybee or Dr. Walton takes the time to answer them thoughtfully. I've gone for free appointments where they still consulted with me for 30 minutes, answering everything I threw at them. I currently have a pup that is very old and in the process of dying. Dr. Bybee has done a great job helping me get through the process and I even get phone calls asking how Angus is doing. My friend that had to euthanize her dog at University Vet Hospital received a hand written card with condolences the next day. This is really the most thoughtful and amazing clinic you will find!
Jennifer Nelson
I was welcomed and treated very well. Most of all, they took great care treating my cat. Would highly recommend!
Sanni Elison
Cannot recommend this vet center enough! My mini aussie had very sad (sad because it had to be done, and he was so miserable for a couple of weeks) but very successful double knee surgery here a couple years ago and we have gone here for everything else since then! Shots, teeth cleaning, checkups, etc. My guys are suuuper nervous with anything new, and it probably makes me nervous that they are uncomfortable, and we get into a nervous loop, but the techs and vets here really know how to calm everyone down, including me! We have mainly worked with Dr. Zelnik and now recently with Dr. Howard. They are both wonderful along all the techs who my older beast immediately falls in love with with some treats :) We are moving across the country and I am sad to find a new vet but Dr. Howard went out of his way to recommend a couple places that he has heard about in the area we are moving to.
Brianna Jaime
They were able to get my baby Brownie in right away when he was sick and they were so nice and helpful with his issues. Glad this is his veterinarian (:
Jamie Christensen
Dr Peruffo was so friendly, helpful and attentive to my sick girl (dog). She was interested and took time diagnosing and caring for her.
Tara Danneman
The precautions they take for the pandemic are great and they have an excellent + convenient system for it. Also the vet was so nice, you could tell he really cared about proper treatment for my cat but wasn’t trying to push any extra expenses on me, I’ve had other vets do this in the past. They were very informative and professional, I would absolutely recommend this place to anyone!!
craig thygerson
Incredible vets! Staff have always been friendly and helpful. Communication from Dr. Zelnik about my hounds was/is truly appreciated. I highly recommend them! And, they take covid and covid precautions seriously!
Shelbie York
The majority of the veterinary staff and the care my pets received has been exceptional. A single Technician/Cashier however is keeping me from giving 5 stars. He could not answer my questions, seemed very clueless and the odd responses I did receive from him were at best, unprofessional. I highly recommend this hospital – the veterinary care has been thorough and specific to my needs, just terrific. This technician however is a yutz and I hope he is closely supervised.
Russell Ward
Our cat was lethargic and we went to UVH to get an exam. The doctor was very thorough and stayed with us until we exhausted all our questions. The vet also followed up after the lab results came back to set a course of action for our cat. Great experience. Highly recommend!
Anna Gardiner
All of the staff from the front desk, technicians, and doctors care about your pet and do all they can to make sure they are comfortable and the needs are met. They are all great at answering questions or re-directing questions to someone to who may have a better answer if necessary. Having a sick pet is extremely stressful, but they did a great job of making sure they could figure out what was wrong through various avenues of diagnostic tests. Everyone shows great compassion and makes you feel like your pet is top priority!
Katherine McMahon
Very attentive, friendly, professional, concerned doctors and staff. Extremely reasonable wait time, and our veterinarian took her time with us. Dr. McCarron and her team were thorough, articulate, and kind when we brought our pets for their annual visit and follow-up visits. I highly recommend the University Veterinary Hospital and Diagnostic Center.
Carol Cremer
I've used several veterinary clinics/hospitals in the Salt Lake valley and University Veterinary Hospital provides the best care my dog has ever received. The staff are friendly and welcoming, the veterinarians - especially Dr. Lyn Mc Carren - are excellent. Appointments are timely, their hours are very convenient, the facility is bright, clean, and homey. The hospital provides excellent followup by both veterinarians and staff. Their prices are slightly more than others but the care your pet receives is worth it
Marie Stockwell
They took great care of my Squishy, they all loved him, and we're great that he was harness trained instead of being in a cat carrier. The prices for his shots and chip were much more affordable than I had predicted. Would go back if I lived there.
Stephanie H
I love that this facility has thought of everything. from a play place for children. To cold or hot drinks for us. I also love that whenever Ive had an emergency I have been able to get right in. All your staff have been very considerate when I had a cat that had to be put down. And very loving to my new cat when she freaked out over getting her temperature taken. Prices are reasonable
molly mccarthey
this place used to be SO wonderful and some of the doctors, especially dr bybee, really went above and beyond in taking care of my dog. however, there has been quite a bit of turnover with both doctors and support staff so what used to be a pleasant, stressfree experience is no longer such- and that's assuming you can even obtain an appointment. most of the time we are bringing our pets to the doctor because they ate something they weren't supposed to or got injured, so waiting a week for an appointment isn't an option.
Cordell Hull
Have had a few injuries this year due to moving and other activities.
The staff are helpful, the doctor who saw us was patient in answering all my questions and helping me get a treatment plan going for my dog.
10/10 would recommend.
Julia Collins
We were traveling to Utah to visit our daughter & our dog started having some problems. The animal hospital was able to get us in & check out our little distressed dog. Dr. McIlvenna was very thorough & compassionate. We gave her all our information & with many question & answers we came upon a diagnosis that seemed to fit what she was going thru. Thank you to Dr. Heather & the vet tech for their care & gentle touch with our little dog.
Dain Smoland
Vets and techs seem competent and are friendly, but customer service has been awful here recently. I'm trying to make an insurance claim to get reimbursed about $1000 in out of pocket costs, and all I need from them is an itemized invoice. I've been asking politely both in person and over the phone for a month now, with no response (after almost always spending several minutes on hold, and often getting hung up on in the process). They've been having computer issues I guess, but after several weeks, that's not a decent excuse anymore. They were able to figure out what I owed them and take my money at the time of service, they should be able to give me an invoice.
Linda Fenton
Very kind and animal loving staff and Doctors. My baby was spayed and they took great care of her and explained everything to me. Also did follow up to see how she was doing. This is now “our” veterinary hospital. 😊 …
James Swenson
I love University Veterinarian Hospital. They are professional, caring, and a good value. The doctors are excellent and will take the time to discuss your pet’s issues with you thoroughly.
Christopher Cambron
Overall an excellent place to take your pet. I brought my dog here for two years before moving out of the area. Top notch care across the board.
Chris Bell
I was told appointment was 2:30 then got there and told it was at 3:00. So waited for my appointment. Then it was a over an hour long. so I was in my car for 2 hours. Needed to get my dog seen and once seen was great but just mis communication.
Angela Lazar
We’ve been coming here for a few years and they always take such good care of us—especially this last year when minimal contact has been required. It can be tough, but it’s a relief to know I’m handing my little guy off to caring and capable people who will take the best care of him.
Helen Bero
Dr. Zelnic just gets me. I am a nervous pet mom and I do not like "procedures" done on my dogs. Putting my dogs under creates a ton of stress or me as I have seen the effects it has on humans. She is always quick to respond to those concerns with both of our dogs. Your staff from the front desk to the techs are always kind and courteous. They are quick to get back with test results and any other general question.
Trish Haas
UVH is the best. There are numerous reasons, but I really appreciate how much their staff cares about our pet. When I called to make the appointment the staff was so friendly and talked about how much they love my dog. We love our Vet, Dr. Bybee. In the past we have always had great care, but having the consistency of Bybee as our vet has been the best thing for us, and the care of our pup. Dr. Bybee always follows up with a phone call to ensure we have an update, and no further questions. He has great "petside" manner.
Devin Horton
Dr. Stavely has been our Vet for 6 years or so through 2 dogs. She is so kind and knowledgeable. I would recommend her without hesitation.
Steve Maglecic
We are from Idaho and was at the Huntsman Cancer Center in Salt Lake when our Bearded Collie Puppy became very sick. We found the University Veterinary hospital and took her there. We met Dr. McIlvenna and Julie the receptionist To say the least they are by far the best we have ever dealt with. If I lived in Salt Lake area we would drive over 60 miles to use this clinic. Just a passing note the price was very reasonable also.
Brenda King
Cuddles has had horrible experiences getting his dental cleaning -- this time he never coughed but once. Thank you, Dr. Lynn. I was so surprised and delighted how great he did!!!!!!!!!!!!! You are awesome! Since I live in St. George, I probably won't see you till next year for his cleaning but I will be back then, for sure!!!!!!!!!!
Hayley Pratt
Staff at university veterminary hospital are the most careing and helpful individuals. They went absolutely out of their way to help my dog even as far as calling me on a Saturday to let me know of a new idea my vet had (Dr. McIlvenna)on how to care for her Kidney Disease which came about from a conversation with the other veterinarians. They have made the deterioration of my dogs health much more bearable when comfort seemed impossible. I LOVE THIS VETERINARY CLINIC!!!!!
Maloree Campbell
I had such an amazing experience with Dr. McIlvenna. My cat just had surgery to remove a tumor off of her leg. Dr. McIlvenna kept me up to date and really seemed to care about Nala's wellbeing before, during, and after surgery. I definitely will be bringing my other cat and my dogs in to see her. The clinic itself is so beautiful and clean. All the front desk staff and technicians were awesome too. Very fair pricing as well. Thank you guys so much!
Marmalade Hill Booking
Dr McCaran took great care of our guy. She is clearly experienced and justly confident in her work. She prepared us for the worst and delivered the best possible results. The bill was also under her worst case estimate. Very happy with the care we received here. Two thumbs up.
Tracey M Watson
Put simply, there is nothing about this hospital and staff that I do not like. I have the utmost confidence in the quality medical treatment and care that my animal receives. I am very grateful to Dr. McCarron and the staff. They are kind to me and gentle with my animal. They also do all the things I cannot do (e.g. nail trim, hygiene trim, etc.).
Chelsea Damon
I could not be more pleased with the care and attention that was given to our ridgeback ,Titan, and my husband and I this morning. We were greeted instantly and seen by the technician in only a few minutes. The tech (Shay?) was very helpful. As for Dr. Walton, She was by far the selling point for me. She was extremely patient with all of my questions which means a lot as I really hate it when I forget or elect not to ask something bc I feel rushed. As for the price, I am not sure what everyone is complaining about. Is it higher than most? Yes, but not by that much. Titan finished up his puppy vaccinations today with the exam included I payed a grand $9 more than I did at the last vet for his previous round. I am more than happy to pay such a small amount extra to go to such a nice facility at a great location with such amazing employees taking care of my Titan.
Valerie Yoder
All the vets & techs I have seen are very good with my cats and can keep them calm. The care is a little more expensive, but it is a very professional clinic and offers lots of treatment options you can't find other places. So far, I have always been able to get an appointment within just a few days of calling.
Kristina Haycock
These guys really love their animals, often remembering their furry clients and their little quarks. They're a little expensive, but vets always are. They were with us for one dog and now that she's passed they'll be our choice for our next dogs as well.
Jefferson Neville
Jeff Neville here.
This is a truly amazing Veterinary clinic. The staff Always treated our old pup Sandy (a lab/rottweiler mix) awesomely. In contrast to other vets, this is Very important as we experienced Alot of fear-based judgement at other clinics due to her being a large, part rottweiler pup. Dr. Zelnick (hope I spelled that right) was always & still is, beyond amazing.
Sadly though, I can nolonger afford UVH. My wife & I make a meager living, but work Very hard & still cannot come close to being able to afford UVH. Now we have an amazing son too, so maybe that's why.
I wouldn't dream of giving UVH a rating under 5-stars but REALLY wish they weren't so expensive.
Does Anone know of a veterinary clinic as amazing as UVH that poorer folks like myself can afford?
All Wood's Tree Service Ogden, Ut
They are wonderful, caring and straight forward. Worth the drive from Ogden!
B Raph
The staff has always been extremely helpful. I liked that staff checked in with us over the weekend to make sure our pet was doing well. The doctor called us as well to follow up, nice touch.
Preston Chiaro
Everyone from the receptionist to the technician to the doctor is knowledgeable, polite, and clear. The treatment went according to plan. Their follow up and concern for the well-being of my dog were excellent.
Piper Mathews
I greatly appreciate Dr. Zelnick's communication with me during Baxter's cleaning/growth removal. She is a treasure and has been so great with my pup. Having had unpleasant feelings surrounding vets in the past, having someone like Dr. Zelnick is truly a breath of fresh air and a joy.
Arline Allen
Knowledgeable vets and techs who explain every aspect of my cat's treatment. They don't jump in and perform every possible test/treatment, but judiciously take things a step at a time, and then plan for the next step (if it becomes necessary). Over-treating is a common problem at some veterinary clinics, leaving one to wonder if it's just a way to inflate their bottom line. I never feel that way at University Vet Hospital.
Kirsi White
Everyone is so awesome and personable! My puppy, Calvin, felt super comfortable with both the tech and the doc! They took great care of my favorite family member!
Brad Krebs
We have been coming to UVH&D for 5 years now and love the services provided and the check up reminders. Amazing staff and Vet's. Thank you for all you do for us & our dogs! Eddie and Mishka!
Patricia Longworth Modjeski
We always feel like there is genuine concern for our pet’s health and safety from all staff members.
Joseph Frank
Wonderful place! The staff are all excellent even if my dog (Mr. Grumpy) does not think so! I have been coming here for years with many pets and I love it. Thank you all so mucn!
BobbiJo Kanter
Dr. Howard has been responsive and attentive to all of our concerns about our dog's surgery from consultation to completion. We are so pleased with the service and care our pet received!
Dan Connole
I am very impressed with Dr. Bailey and all of the hospital technicians. Prices are reasonable, the knowledge of animal physiology is impeccable and the compassion is so genuine. I will be taking all of my kids here.
Niki Cook
They took great care of my furbaby! ❤️ Quick easy curbside service, great feed back from the Vet and the techs, excellent job at answering all my questions… love this place.
Arielle Shaffer
This. Is. The. Place! I could not have better things to say about this clinic. From the front desk, technicians, and doctors everyone is wonderful. Special thanks to Dr. Bybee & Dr. Zelnik-Camp for taking amazing care of my family.
Jessica Hurtado
We established Dr Bailey as our new provider for our pups Bentley and Diesel, she was absolutely kind to them and to us, we are thrilled she is caring for our pups.
Elizabeth LeBlanc
I won’t take our dogs anywhere else. I absolutely love the service here and the care given to our dogs. I highly recommend! Thank you for all that you do for us, we truly appreciate it!
Kev'n Clark
Everyone was very friendly and considerate. Took my dog there for her last moments and through the merciless crying we were in good hands. Thank you.
anastasia pantiledes
We love this vet. Anytime we have needed an emergency or quick appointment we were able to get in same day or day after. We trust their care. The people their are extra friendly and remember our dogs.
Tina Aramaki
Everyone is always friendly and compassionate. I feel like everyone really cares so much about pets and their families, I feel comfortable leaving my little friends in their care.
Shawn Stephens
We love the staff. They're always so helpful and loving to our little puppers! The puppy package is a great value.
Lindel Esparza
This is our first choice in veterinary care for emergencies. The staff is always friendly and knowledgable, and my dog LOVES coming here, even for vaccines. That says it all!
Kathleen Campbell
I had my dog's teeth cleaned here. They were great with helping me prepare, keeping me updated on how he was doing, and checking in on him the next day.
Alex Terrell
My pups love the staff here, and they are just as compassionate to owners as they are to the animals. I've never had reason to question that my pets are in anything but the best of hands and receiving the best possible care.
Teshra Fowkes
Whether they are squeezing you in for a diagnostic appointment or simply taking your phone call to help calm your nerves and offer advice, you will be treated like family. I am so grateful for this clinic and it's incredible staff, I can't imagine taking my pets anywhere else.
Buddy Eyre
Great service. Staff seems knowledgeable and friendly.
Linda Thatcher
The clinic has an excellent atmosphere with excellent doctors and employees.
Always a good experience
H S
I had a great experience at University Veterinary Hospital. They were very kind and took their time with my anxious dog.
Donna Schell
Gideon came in to have a nail trim. Everyone was very nice to him and helped us quickly.
Rebecca Hudson
The staff was friendly, I didn't have to wait, I was able to get an appointment within a few days and Dr. Bybee was thorough, helpful, compassionate and professional.
Steven Espinosa
From the front staff, technicians, and veterinarians each person receives personal attention and pets receive the greatest attention. It is highly evident that the staff love their work. You can tell that everyone loves animals.
Laura Cryst
The staff here is wonderful - they're very patient with dogs and they provide great recommendations and resources. They're non-judgmental and they really take the time to get to know my puppies when they come in.
Lonnie Tibbals
From scheduling an appointment to follow up information they have been very accommodating and understanding. The revised check in process due to COVID-19 is very easy and streamlined.
Amanda Evans
So great to work with. Staff and vet worked hard to make everything great and comfortable for us and our pup
Julia Moss
Very accommodating of my very anxious dog
Martin Cole
Excellent and informative, answered all our questions and concerns
Highly recommend
Kio Chiney
Took my kitty to the urgent care. They’re were quick, super caring and professional. Followed all covid guidelines and made the trip a breeze. Thank you!!!
Michael Evans
I take my Stevie to this Vet Hospital in spite of the distance. They follow up with me and keep me posted about her care. And They’re always friendly and professional!
Tucker Weathers
Best vet I've ever been to. They have helped keep our pets healthy and have been there to help us let one of them go in the most respectful way possible.
Katharine Biele
Dr. McCarron is the best. We appreciate her conservative approach to our pets' needs, her thorough discussions about their health, great follow-up and a rocking personality!
Kathy Sodoma
I love everything about this place! Everyone is so friendly and you can tell they are genuinely concerned for your pet's health. It means a lot when you are scared to have people who are knowledgeable and compassionate.
Nick Pagoulatos
Good place to take your pet to be seen. Very friendly service and accommodating as far as getting appointments
Sebastian Lehnert
Thank you for always being the kindest and fastest team I've ever brought my fur friend to. Lovely and nice people. Best vet I've found!❤
Kenn Dayton
My dog Frank went in for a recent procedure and the crew at University Vet had us in and out when they said they would, which both of us appreciated, and I like that. They’re friendly-caring-professional-dependable-and local.
Ray Kerley
We have been to other practices where our concerns were brushed off and our cat wasn't treated gently. We like the fact that the staff seems to really care about our aging pet and us and have provided the care that he needs.