Reviews of City Kitty Veterinary Care for Cats. (Veterinarian) in Providence (Rhode Island).
City Kitty Veterinary Care for Cats
400 Hope St, Providence, RI 02906, United States
Description
Information of City Kitty Veterinary Care for Cats, Veterinarian in Providence (Rhode Island)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of City Kitty Veterinary Care for Cats
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–7 pm
Thursday
8 am–7 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Reviews of City Kitty Veterinary Care for Cats
Shannon Gray
I am so happy I found City Kitty! There is something very comforting about taking your cat to an all cat vet. They are really cat experts here! They took me right in as a new customer and provided excellent service. Everyone at City Kitty was so kind - the person on the phone, the people at the front desk upon arrival, our vet tech Kelly (she’s amazing), and the vet herself! They were so loving and gentle with my cat, they moved at his pace, they were never afraid of him even when he seemed a little upset, and I could tell they really cared about how he was feeling. They gave him a full check-up and even covered the little things to make sure he was leaving as healthy as he could be. I swear my cat left more calm then when he arrived because of the comfort they provided in their care. Your cat deserves City Kitty!
Becki Shu
City Kitty saved my cat’s life! As a kitten he was is such bad shape, and had illness after illness. City Kitty is always able to get us in during emergencies, even though I know that they are very busy. The staff is always kind and we are so grateful for them for all that they do! You can tell that the doctors really care about the cats, and they are very knowledgeable and compassionate. We moved to another town but still bring our cat here because they’re simply the best and we trust them so much! Thank you City Kitty!
Susanne Trabucco
I love City Kitty. Been taking my cats there since 2010. Dr. Palmer and vet tech, Chris, made our recent visit great. My cat Jay did NOT want to be there and they handled him so calmly and expertly. He got his exam and shots and we were done. I would highly recommend City Kitty to anyone with a cat.
Hector Andres Morales Rosado
Our Lily is looking forward for her second appointment next week. She likes her gift from the first visit. We have a catnip plant that now and then we rub around three leafs on the toy. Now after playing with it decided it was good for shade 😜
The first appointment was great! They checked on her, and clipped her nails. Really good people working there.
Sandy Giarrusso
I just couldn't believe how attentive the staff was to me and my pet. I'm so glad I found City Kitty on the web. This was our first visit and I was very pleased. My kitty is scheduled for surgery soon and I am very comfortable incontinent with putting her in their hands.
Sarah Lobao
They took my cat as an emergency when his normal vet turned us away. They were AMAZING! The vet and tech were compassionate, knowledgeable and thorough. My cat isn’t a huge fan or being handled, but he let them pick him up and carry him without a fight. They called the next morning to see how he was feeling. I couldn’t ask for better care. We now have a new kitty vet!
Marie Rocheleau
I went in on Friday to speak with someone regarding my cat's recently modified behaviour. Noelle was at the front desk and brought me somewhere private to discuss because I was emotional and distressed. She was understanding and non-judgemental
I left with a plan of action and an appt fot the following Monday. On Monday everyone was sweet, kind and concerned about my kitty, Zanni, and our ongoing issue. We have another plan in place and hopefully Zanni will return to her less aggressive self soon. Thank you All for your help!
Emily McKnight
Gordon (our cat) had a great experience at City Kitty (minus the temperature reading and his rabies vaccine). Everyone there is so friendly, relaxed, and ready to help. He also LOVED the branded catnip toy they gave us as first time visitors to the vet. He played with it for a good half hour after we returned home. We'll very happily return to City Kitty for vet care.
Jean McKearney
Bringing 3 cats to the vet at the same time is no easy task. Actually getting 3 cats examined at the same time... Much easier task for the city kitty team, they clearly know what the are doing...me not so much.
We were in and out of there in no time, and all the staff was helpful and amazing as usual. Have been bringing our cats here for about 5 years and highly recommend them to all our friends.
Alan Milligan
Friendly, caring, and kind. That describes everyone I came in contact with at City Kitty! Our two cats received excellent care and all the vet assistants and doctors were patient and took the time to answer any questions I had. First class treatment!
Lisa Antonucci
Amazing! I have a very difficult cat. Or at least I thought. I don't know what kind of voodoo magic the cat whispers used on her but she was not stressed, purred the whole time and basically showed all the staff that she is a normal cat- not the cat with the many personalities that I live with, most of which are terrorizing lol.
Highly highly recommend City Kitty - especially if you have a bipolar kitty like mine! The entire staff their are the best.
Jihoon Park
People here are kind and nice. This place is just like for cats. My cat came here for skin trouble and it was done here.
Karen Rizzuto
I was in a bind when I called City Kitty, since I had just moved to Providence and didn’t have a new vet yet, but my kitty was sick. They honestly couldn’t have been nicer! I got an appointment the same morning, they got all the medical records from my previous vet, and took such good care of my cat. Everyone was so nice and caring from the minute they picked up the phone to the time I walked out the door a couple hours later. I’m so glad I found my new vet, City Kitty!
Valerie Fuchs
Words can't accurately describe my appreciation for the folks at City Kitty. I can not thank the team enough! Specifically Iris (Vet Technician) and Dr. Mecurio for the prompt, thorough and compassionate care I received for my cat (Koko) and me. The doctor was amazing and quickly diagnosed a serious problem that others overlooked. If you have cats you should seriously consider having City Kitty care for them - they specialize in felines! They understand the complete picture of a cat and there is nothing more reassuring! Whether routine visits, nutritional advice or urgent care - they are amazing! PS- They also are super comforting and extraordinarily kind to us human owners!!!
Megan Robertson
I had to take one of my cats in for an emergency before I had even taken either of them here for a wellness check. The person I spoke with on the phone was so wonderful and helpful, and they were able to take me in no problem that day to help Basil. Excellent service and I so appreciate that they cared about how I felt as a cat mom and what I wanted to do. Thank you City Kitty!!
Britney Salvail
Every staff member at City Kitty is genuinely pleasant and passionate about our kitties! They're thorough, communicative and always receptive to any and all concerns. I would give them ten stars if I could!
Liz Thompson
City Kitty is great! They always provide excellent care and are genuinely caring in their work. Wonderful staff! We recently moved out of Providence and we miss them already!
Ka Phillips
Very friendly staff..the atmosphere is great for any cat lover , was greeted by Stanley the cat adorable. They were very helpful will billing definitely will be bringing my other cats in A+ for city kitty one of a kind awesome 👍 …
Katy Salvatore
They were so kind and understanding with my angry cat. They knew the special care he needed.
Make sure you ask how much everything will cost. I would have liked a heads up about the money I was spending that day. It was far higher than I estimated.
Tabytha Loiselle
I love this place, they treat your kitty like their own. It's a cute place too, and Wobbles liked the vets there.
Francesca420
I love bringing my kitties to a cat focused vet. Everyone genuinely cares and they always call to check up after an appointment. Thank you so much!
Kevin Fuchs
This place is great! I just got two 8 week old kittens on Saturday and was recommended City Kitty by multiple people. They got me in for a last minute appointment on Monday as one of them was having stomach trouble. Everyone there was very friendly, professional and even took extra time to answer all of my questions, which as a first time cat dad was a kind of long list. I felt like they truly care about me and my kitties. Seemed like a clean place. They tested her for parasites, and gave me a whole goody bag of things to bring home to help her tummy feel better. I highly recommend this place. They even called the next morning to follow up and see how my girl is feeling! My only complaint, which is consistent with what I’ve heard from friends and family who use them, is they are a bit pricey. But you definitely get what you pay for at City Kitty, which is quality care.
Barbara Silvis
Oh my gosh, I can’t say enough. They were with me through all of my old Sammy’s decline and so gentle with me and him. I am so grateful for their compassion and meticulous care of him (and me). Now that I have new cats (of the “senior” variety!) there is no one else I would go to for their care. I just took one of them in yesterday and Dr. Mercurio was just as gentle and kind as I remembered, and Joanna (the tech) was just wonderful with him! I am so glad I have found City Kitty!
BrendaLee Ellis
We've been taking our cats here for ten years, and I cannot emphasize enough what an amazing staff you have. Whether you are grieving the loss of a pet or just have a question about behavior and routine care, they are patient and compassionate. Scheduling, visits, and aftercare have been managed so smoothly during the pandemic, which is amazing, and they take time to explain medications and address any concerns you might have, and follow-up later to see how kitty is feeling. Thank you all again for treating our cats like part of the family. >^.^<
Rick Cicchetti
Awesome staff very friendly. Great price I thought. Definitely will go there again. My cats enjoyed there visit to
Madison Philipp
First time at city kitty! They were wonderful and made sure all both my kitty and I were comfortable, and my questions were answered. Felt very at ease with them!
Khurram Hassan
Great vet service. We just moved here and did not know any buddy to ask for references for veterinarians. Luckily citikitty is next to our son school and I found it when I was driving by. The staff are super helpful and very efficient. The office is so clean and well-organized it's comfy and easy to hang out in while waiting for your kitty. My cats were treated with a lot of care and affection. I highly recommend them.
Nicolette Ferreira
I truly cannot say enough nice things about here. Until today I have only had to bring my cats in for wellness visits and vaccines. One of my cats had an emergency issue today, I called right when they opened and they took him in right away for a drop off appointment because they were very busy. Within half an hour I had a call with their findings and my options. They were very understanding and honest about their plans and costs upfront. They kept me updated throughout the day every step of the way. Everyone who works here is truly a joy to interact with. I appreciate each and every one of them for the care that they showed for my cat and I today! Thank you so much. It’s so nice to go to a practice that understands cats. I’ll be a lifelong patient parent and will recommend here to anyone with cats.
Lexi Blake
City Kitty is BY FAR the best veterinarians I have ever had the pleasure to bring my cats to. They are beyond thorough and are so compassionate. The entire staff seems to love their jobs and are so kind and comforting in the worst of times. I have had Dr Mercurio operate on one of my cats and it went perfectly and he healed fine. They are super helpful when it comes to tips on how to make the fur babies feel better. I drive 90 minutes just to bring my cats there. It is WELL worth it. During a recent crisis with my kitty, they sprung into action, gave him what he needed, ran some tests and, thankfully, he seems to have turned a corner for the better. I can not thank them enough for saving my boy’s life. If I could give them 100 stars I would. I TOTALLY recommend City Kitty! You won’t be disappointed!!
Paige Milich
I brought my kitty here for her first ever vet visit. I was probably more anxious than my cat, and they made the process so easy! They were super knowledgeable, so comforting, and great with my cat. You can tell they love the animals so much, i also appreciated the punctuality. They got me right into a room where my cat could roam around and wait for the tech. They also ran right on time which i really appreciated. This is for sure my new vet!!
ann hafez
City Kitty provides exemplary care and follow up for cats.The staff is wonderful, very welcoming, understanding and compassionate. If you have an emergency and they are open, they will get you in.
City Kitty’s prices are higher than most vets, however,
the care your cat will receive make it well worth it.
I would not bring my cats anywhere else!
Lawliet Journey
Everyone is always amazing and cares for my girls so well. Simon, city kitty welcome purrtroll, made sure to greet us when we got there. Doctors are so attentive and the staff always makes my girls feel comfortable (and gives them plenty of cuddles!! Even my shy girl loves the staff). Could not ask for a better vet to bring my kitties to! Always loved the wood exam tables instead of metal so they aren’t cold on their paws. Thank you city kitty for being awesome!
Tarah Kinniburgh
City Kitty could not be recommended to me soon enough! I have a cat who has some skin issues abs my normal vet although great has tried countless ways to fix! I finally went here for a second option and they are determined to help her and diagnose properly! I love the fact that it is just a place for kittys! Staff was super friendly and caring! The Dr was amazing too! Would recommend for sure!!
Nancy Arris
This my first time at Kitty City and I am impressed with how they are able to give the high quality of service through the COVID-19, staff was very polite and attentive to both their cat customers and human parents as well. I was very impressed as when I first pulled in I noticed the staff escorting an elderly customer indoors so she didn't have to wait in the scorching 90 degree weather, thank you for that! I would totally recommend this place for your cat care!
Michelle Masse
This is a new vet for my 11 year old diabetic male kitty. Everyone was very friendly, and knowledgeable about taking care of a diabetic cat. They do full service from dental to labs. I am excited with our first visit. Look forward to being a long term patient.
Serena Swartz
City Kitty is the best cat vet. I wouldn't take my Kug anywhere else. He loves the Doc and staff. They are very caring and helpful with any health issues that arise. Will get you seen immediately! Definitely recommend this place for excellent service care and attention to your cat's well being....
Taimika Mason
The people are friendly and helpful to all my cats needs. We had a great experience.
I left feeling like all my cats needs were met and I felt very informed about my
Prince's well being
Thank you City Kitty for your hospitality
Kris McCutcheon
City Kitty staff and vets always treat my cats with the utmost care. And despite my one kitty being an ornery kitty, they still praise him and tell him he's a good boy. I love the way they treat my cats and the way they treat me. Thanks for taking such good care of my kitties.
Stacy Prisco
City Kitty is such a great experience all the way around. They clearly love cats. They get you into a room right away. They take a thorough history each visit. They are safe with handling for your cat as well as their safety. My Zuko hates his head touched, every time they know this and are so careful Not to upset him further. We always leave their smiling because it was such an easy experience, with the least amount of stress for our kitty. Thank you for always being so amazing!!
Jessa Goldstein
I just received a voice message from Dr. Lund about my 13-yr-old cat. It was, as always, detailed, thorough, and very caring and sincere. Our visit yesterday was the same; she clearly recognized me & my cat, and was so friendly. I could not recommend this vet more highly; I’ve been bringing my cats here since 1999 and she and her staff have always been excellent. My cats and I are proud to be City Kitties! 😽😽😽
Susan
I have a very happy Kitty thanks to City Kitty! The staffed showed me the estimate before starting and did not pressue me into anything. The technician also clipped her nails and brushed her. Best vet experience.
Note: My challenging Kitty has always needed to be sedated to be examined by a vet, but City Kitty uses gas. She was in and out quickly with less side effects (and less $$).
James Brock
Excellent customer service and pet care. City Kitty is a warm, friendly, inviting place. They demonstrate that they care from start to finish. I feel like not only is my cat getting the best medical attention, I have my emotional needs attended to as well.
Aleena Reyes
I moved from RI and am so sad to leave City Kitty. The best place in all of RI for veterinary care for your cat. They helped to get my cat ready for his long journey with me in moving and have always been so helpful. Please go there for all of your kitty needs!
cheryl brodsky
You were everything I had heard about you. The staff was friendly, med tech knowledgeable, and the vet wonderful. My kitty is sick with pancreatitis, which you diagnosed, and everyone listened to what I explained about her, accommodating her skittishness. Thank you so much for your compassionate, and I am grateful I have you to care for my kitties now.
Sharon White
The staff at City Kitty are wonderful. They were able to handle my ornery cat without getting frustrated. And they are very personable with their clients. I highly recommend City Kitty to all cat owners.
Kaitlin Bishop
I felt that my cat was so loved during our visit. They really took the time to ask questions and get to know him versus just giving him his Vaccines like our previous vet. I am very happy with City Kitty.
Vanessa Cubellis
The professionalism and knowledge that staff demonstrate put me at ease that my cats are getting the best care possible. It is evident that this is more than a job for them, it is a passion. I have been to other vets that have been very pushy with recommendations, and I like how City Kitty gives me the information and respect to make the best decision for my family. I highly recommend!
Liznell Hernandez
City Kitty 🐈⬛ Is amazing. The staff is really caring and the providers are very helpful. The staff always follows up and call to check on their patient. They are very helpful if you call with questions or concerns. …
Bridget Bourne Kelly
Always 5 stars for City Kitty. They’re all so compassionate and friendly, and have taken amazing care of all 3 cats I’ve had over the past 15 years.
Hayley V
I am so WOWED!!! I heard so much good about City Kitty, and now that I’ve finally went I completely understand why everyone says they’re the best! Because they are! The building itself is incredible and looks BEAUTIFUL! Cats everywhere the decor the art, they even have a cat that hangs out in the waiting room! All of the staff was very kind and friendly, they really mad me feel welcome on my first visit and they treated my son (my cat Zuko) very well. They listened to me and all of my concerns and they gave me a lot of insight and advice that I super appreciate. I definitely recommend this place to anyone who wants a good vet for their cat!
Amy Harmon
My vet tech, my vet, and everyone I encountered were all kind, caring, and thorough. Great first visit with my kitty!
Juli W
City Kitty made an all-around wonderful first impression.
We were greeted by a welcoming, courteous and professional staff and the facility is clean and extremely inviting.
Rebecca McCrorie
I've been taking my cats here for years. Excellent care! The veterinarian are phenomenal and the techs will care for your fur baby as if it were their own.
Michael Ford
For me, it’s far to travel, and for the cats too,But,totally worth it in the end! No fuss no muss, deposit cat, return, pickup cat, go home, everybody happy, respect! Love!
Rowan Lowell
I love City Kitty, all the techs there are very nice and are very good with my cat. I'd recommend them to any cat owner
Mary Vieira
City Kitty always treats my senior cat with such care..she can be a bit cranky but not at City Kitty. We recently had an ingrown toe nail emergency, what a mess here, I was seen in a half an hour of my call. At that time they also did all the routine shots Aggie was scheduled for at an appointment next month. Saving me time and poor Aggie the car ride. She screams the whole way!!!! Love City Kitty😻
olivia epler
City Kitty was absolutely amazing! The staff was so friendly and sweet, they really helped me put my mind at ease. They answered all of my questions, talked me through everything they were doing, and we’re overall just wonderful humans. You could really tell they were all loving cat people, just doing their best to make the most comfortable environment for their patients (and their over protective owners, like me) Little Lady and I will absolutely be back for all veterinary needs and I would highly recommend them to anyone in need of a feline friendly vet!
A. D.
We adore city kitty. All five of my kitties have been going to City for about 5 years now. They will absolutely be our vet of choice for life. The cats are all relatively comfortable here since it's an all-feline place. The vets are helpful, informative, and educated. The products they sell are all high quality. I've never had a single negative experience here. If you're looking to make a change or bring your new kitty here, it would be a huge benefit to you and your pet.
Lori Mcgee
This was my first visit to City Kitty - recommended to my by a client - my senior cat is sick and I needed a vet- yes they are booking out a month and a half for new patients just like a human dr office - when I told the front desk what was going on she got me in the next day. They were all very caring, knowledgeable, and worked with me. I was able to go on a payment plan (you don’t hear of that anymore anywhere!) which was a great relief for me. I can’t thank them enough! My Isis is already feeling better and we will definitely be returning and referring! 💕
Carla Rich
My cat does not like strangers and I was nervous to bring her in. The staff at City Kitty were amazing! They handled my little baby with care and made both of us feel at ease. She received top notch care and gave me a few recommendations for switching up her diet. Bright and welcoming building with ample parking.
Lauren Macdonald
We recently moved to the area and were looking for a new vet for our two cats. We found City Kitty after searching around online and could not be happier. It was clear everyone we encountered (from the receptionist to the doctor) has a passion for their work and a love for cats. I would highly recommend for anyone looking for a new vet for their cats!
Lauren Beardsley
Very professional, efficient and kind hearted! Would highly recommend this veterinarian to anyone! We were extremely pleased with how wonderful the staff was with our two girls yesterday. They can be a nightmare, but not only did the technician Kelly make them feel more comfortable, she also trimmed there nails with no problem. She made the whole process a lot easier for everyone. We loved her!
Caelan Roman
Have been here for the last couple years & the experience has been great every time. The staff is very accommodating. Great place for meows.
Shelly Hull
I love taking my kitty here! They are so caring and all around the absolute best! Unlike other vets I’ve been to, they know how to handle cats, even ones who can be a bit difficult like my little guy can be at times! I appreciate City Kitty so much!
Elissa Emerson
Very much over-priced, especially lab. But generous to permit a payment plan, with high charge for that as well. Kind and caring and truly concerned about their furry patients. Today, for first time ever, there was close to an hour’s wait prior to visit and visit itself quite lengthy. End-of-year high volume perhaps. Usually in and out in under an hour. Such excellent knowledge of cats! Dr Lund and Chris great as always.
Adam Clay
Excellent. So knowledgeable, kind, and. . .great with cats :-) We have local vets, but drive 45 minutes to take our cats here. Recently helped us solve a particularly thorny matter through thoughtful, practical solutions and advice. Wonderful place. Staff, from doctors to vet techs, are all first-rate. Highest recommendation.
Don Keefer
Our three cats have been with City Kitty for almost three years for both the yearly checkups and periodic kitty issues. Checkups go smoothly and are informative, supportive. They respond to those times when the cats are not feeling or doing well promptly and effectively. And they love cats, shower them with compliments!!
Carl Frost
My first visit to City Kitty was great. I had looked into OTHER Vets in the area for our new kitty and was
surprised by their poor customer interaction to me as a new client. I was very happy from the outset with all the staff at City Kitty. They all showed genuine concern and attention to me and my cat, Stella. I recommend City Kitty for your cat's health
Nancy Mc Fadden
On March 18,2022 I brought my cat in for a routine check up of her thyroid levels. Unexpectedly one of the outside cats that reside in my area was ill. Not knowing what the difficulty was I called and asked if it would be possible to bring him in at the same time. Even though their schedule was tight they told me to bring him in. They tended to the cat with care and compassion making me know I made the right decision to bring him to City Kitty. HATS OFF to Dr. Palmer and her staff.
Jack Tietjen
Excellent all around! The staff and techs are very kind, and the Doctor very knowledgeable. She took her time to listen to and answer all my questions and provide feedback. My city kitty is feeling fine n frisky
Tina Bingham
My kitties were treated with knowledge, love and compassion and I was given the best advice to keep them healthy. City Kitty is a partner in keeping my girls in the best shape possible!!
Sharon WAhl
They are wonderful,caring and very responsive to your calls and messages and get you in ASAP if you have concerns about your cat. The staff is very knowledgeable,loving and patient and took their time to explain information and answered all our questions and concerns.
Made sure to schedule appointments for our sick kitty without a long wait I was shocked they responded so quickly because most veterinary services wouldn't take us as new client or there was a 2 month wait .
I also love how they cater just to cats so they really know what they are doing.❤️ Walter the house cat is so adorable and such a good boy as they used him to show us just how to apply eye drops to our girl who quite frankly didn't want anything to do with them ..lol 😆 so happy I found them and they are making my Shyla feel so much better.
Anna DiStefano
I have been bringing my cat to City Kitty for routine care for 4 years, and have been very happy, but recently she's had some gastrointestinal issues. I can't believe the care and attention they have given us, everyone has been so kind to me and very gentle with my kitty. I feel like the Doctors and Tech's have gone above and beyond to ensure that the treatments they have prescribed were working and that she was responding well. I feel so much better knowing I can rely on everyone at City Kitty.
Ben Leadbetter
The folks at City Kitty are amazing. They did everything they could to help my crazy ass cat feel at ease throughout her check-up appointment. A truly lovely bunch of people there.
Michelle S.
Very professional and friendly place to take your cat for a check up. I felt welcomed as soon as I walked in the entrance. Staff is sweet, was very educational and shown genuine care for the well-being of my pet. I recommend this facility.
Emily Whetstone
I had an amazing experience with city kitty! Their facility is beautiful, the staff was so kind and informative, and they were so flexible with me to make sure my cat could be seen within a specific time frame as she needs surgery ASAP. Beyond impressed! I will definitely be recommending their services to my cat loving friends!
Brittany Panerali
Hands down the best vet I've ever been to. They were able to fit my cat, Taco, in for a couple same day visits for semi-urgent urinary issues recently. The staff are incredibly knowledgeable and truly care about the kitties. Managing appointments and medications is easy through their app! I will be bringing my 2 cats here for as long as I live in the Providence area.
Nobska Goodhue
I liked these folks! Very attentive and thoughtful care, and the vets and techs clearly know kitty health and behavior. They followed up after my first well-visit to check on my girl and just overall went above and beyond what I've experienced at other veterinary clinics. Thanks for all you do, City Kitty, and for doing it with a smile!
Dani Doyle
I’m so happy I found this clinic. The staff was super friendly and super comforting to my cats (also super knowledgeable) from the minute we walked in to going above and beyond helping me bring my cats to my car in the rain. Can’t say enough good things!!!
Jennifer Williams
We were visiting family for Christmas and our kitty started limping. City Kitty was wonderful to agree to see him the same day even though he is not one of their patients. They asked that we do a drop off appointment so they could work him into their already busy schedule. Within a half hour of dropping him off we had a call back to discuss his limp and were able to pick him up within an hour and a half of dropping him there. Everyone was very kind, considerate and caring. I would not hesitate to recommend them to anyone who loves their kitties.
Griffin Harris
City Kitty is the best vet I’ve ever been too. They are so incredible kind, considerate, and helpful.
After trying other vets, we found City Kitty and have never turned back. When we brought in our cat for our annual check up, they were so accommodating while our cat was overwhelmed. They really know cats and provide the best care I have ever experienced.
Jessica Dolan
I have been with City Kitty for years and they are wonderful. They truly care about my cats and have helped them through several different medical issues. Everyone there is really kind, caring, and knowledgeable. The office is very organized and responds to any questions or requests for paperwork.
joliekitty213
I have been taking my cats to City Kitty since I moved to RI over 5 years ago. I have always had a great experience and you can tell that everyone that works there really loves cats. The office has such a nice environment and I tell all of my friends to bring their cats to City Kitty. ❤️
Olympia Demetropoulos
City Kitty is absolutely incredible! My kitty has been very ill and I feel so safe bringing him there. They go above and beyond and are all so kind!
Debby Osborne
This was my cat’s first visit. They got her in ahead of schedule when I mentioned a more concerning symptom. The doctor and assistants were really great with my grumpy old lady cat. They didn’t judge (kitty hasn’t seen a vet in a while) and explained what they were doing. The visit was more expensive than I expected, but they didn’t try to convince me to do anything that I don’t think was necessary. I highly recommend. This is my new vet going forward!
Andrea Holbert
The staff were wonderful, extremely gentle and caring of my senior cat. I wish I'd brought her to them much sooner.
Maureen
City Kitty has been our vet for years--since we got our rescue kittens. From the first, City Kitty has been amazing, What really stands out is that this is a veterinarian practice exclusively for cats and their expertise and love for cats comes through in every visit and procedure. They not only deeply understand cat care, but also understand how to care for cats' humans. This means that i feel supported in my cat-person concerns. It is like having your own Jackson Galaxy for behavioral issues that can also treat your cat's medical needs. The staff and vets are wonderful. I highly recommend City Kitty.
Maria L
My cat lost a tooth so it was somewhat of an emergency, I called many places closer to me and would have had to wait weeks to have my cat seen. City Kitty had something available in two days. Things happen for a reason I guess because I am very pleased with the care they gave my fur baby. The vet as well as the whole staff truly listen and are on point, they made me feel like I've been going there for years. I have always been a dog person and this is my first cat. It really helped that they specialize in cats though, no big barking dogs making the environment and waiting room less stressful for my little guy...I would highly recommend them.
dean snyder
City Kitty is a remarkable resource for feline health and care. It’s like an extension of the family. Excellent, friendly and professional.
Jay Bergh
I wouldn't take my cat anywhere else! They're easy to get a hold of, make an appointment, and get one-off questions answered. I love that I can check the app to confirm my upcoming appointment dates, track my spending, and see Hendrix's prescriptions. Those are all wonderful perks of taking my cat to City Kitty, but I would say my FAVORITE thing is that they run true to their appointment times. I arrive on time, they get me in the room with barely a few minutes wait. Compared to Providence River Animal Hospital (where we take our dog and wait a minimum of 25 minutes in the parking lot before even coming to get the dog from the car) it is a true blessing to go to City Kitty and not have to worry about a simple vet visit taking up to 3 hours simply because of wait times.
Caitlyn Millet
Very professional and nice. They handled our cat gently but effectively
shiloh eastin
I love City Kitty! I have two cats I bring here and the experience is like a dream -from scheduling to the appointment to aftercare. They are professional, courteous, and so very helpful! And I really appreciate that there's a minimal wait and the staff are friendly and trustworthy. The follow up afterwards is amazing -I know that if I have questions or something happens, someone is going to call and check in. This place is the absolute best!
Julian Tarin
Great staff, they show that they care for your cat. They took the time to hear me out, had suggestions and asked appropriate followup questions.
The vet was awesome! The tech who took care of Fluff and me, Margarita, was very friendly and considerate.
This experience has been nothing but positive.
Fluff also loves the free catnip toy we received!
Update: They are still top-notch with their service, truly care about your cat and make sure your questions are answered. Cat had a recent tooth removal and they even put a towel to cover her cage because she likes to hide. They do everything to make her comfortable.
Jim Sulanowski
Spectacular! The Vet...the techs were top notch. We didn't feel rushed. All our questions were answered. We have found a new home!
bella l.
City Kitty is always so great. They answer our questions up front and are empathic and caring. They send reminders for regular visits, they were great about spaying, and they safely shaved my family's cat when her long hair became matted. My family and I definitely recommend City Kitty to any cat parent!
KSC Boston
Just got a new kitten and needed a vet. Thankfully the first few places I called were not taking new patients, because my experience at City Kitty was top notch! Great environment with a welcoming and attentive staff!
Jeremy Meek
Very comfortable experience with a new vet. Having only felines was great for my cat's usual stres going to the vet due to the smell and sounds of dogs and such. The techs and doctor are warm, caring and very knowledgeable and informative. Very happyto have found a new vet after moving to Providence.
Sharon White
All of the people at City Kitty are wonderful. They are very personable and understand cats. I walk out of there understanding what was discussed since they take the time to explain everything. Another positive is that I have never had to wait!
Liz Moore
City kitty is great with my cat. She can be a bit aggressive with vets, and other vets have stopped appointments short because of it. But they always handle it extremely well and aren't phased. She ends up getting a lot less stressed and aggressive overall because they're so calm and unphased when she does get upset. They get that cats are different than dogs at the vet, and it's made it such a better experience for her and me.
Steve Painter
Superb care from vets and staff on every level. I brought my very sick, aging cat in a couple of years ago. He was diagnosed then as seriously ill (with heart issues) and he was put on prescription meds that have been wonderfully effective ever since. Timely checkups and two years later he's got the energy levels of a cat half his age. Highly recommended!
Sheri Casali
I absolutely love this place! The staff and Dr. Palmer were so caring and patient with Sofi.
So thankful for the exceptional care we received!
Christeen Estrada
City Kitty is very clean and considerate of their patients. They treat my cat panda like a king and are super responsive to emergencies and annual visits.
Kim Chula-Maguire
I called my regular vet to schedule a non emergency visit for an ingrown claw. So, it wasn’t an emergency YET, but my cat was uncomfortable and I knew this claw could get real bad and infected quickly. My regular vet was completely unhelpful and unapologetic , told me no appointments for over a month, didn’t even say a single word to recognize that this wasn’t a good situation for my cat, and didn’t even suggest any alternatives/courses of action/etc.
So I called City Kitty. They had never laid eyes on me or my cat. I told them about my cat’s situation, didn’t mention the other vet. The receptionist first said, “we don’t have any appointments for over a month.” I was disappointed for a millisecond, until she said, “but hold on. That claw needs to be taken care of.” She came back to the phone and offered me an appointment in one week. Grateful, I said yes, rearranged my schedule to make myself available, brought my cat there yesterday, and now me and my cat are so happy! They took care of him and made him feel comfortable in the office and I can already tell that my cat feels better than he has in some time. Thank you, City Kitty, for your accommodating customer service and on point care for my cat!
Seth Handy
Greatly appreciate the flexibility to be able to get Leo in for treatment - we know how busy clinics are these days & were worried about being able to get him the care he needed. Dr was clear and helpful. Cost seemed very high but services were extensive and given concern about heart we had no basis to question balance between such extensive recommended analytics and capacity to just issue treatment. Tension is always what we can afford to provide for our beloved cat given all other financial needs (including the rest of our family's expensive medical care). Thank you very much for fitting Leo in and caring for him.
Jill
Every time I go in with my two cats it's been a very pleasant and easy experience. All of the vets and technicians working there are compassionate, knowledgeable, and hard working. I have never waited for long (even when I arrive before my appointment) and am almost immediately put into a room. While I can't say my two kitties love going there (they aren't fans of leaving the house), I truly can say it's one of the best/easiest vet visits each time compared to any other facility. To sum all of this up, I love City Kitty.
Maureen E.
City Kitty has been our vet for over 7 years. They were highly recommended to me by a colleague and I highly recommend them as well. My cats were adopted from a rescue and needed intensive care when they came home. City Kitty got us through a difficult first six months for which I will always be grateful. I really appreciate having a cats-only vet, and their expertise and passion for cats. I have gotten to know the entire staff and adore them. If you are looking for a veterinarian service that creates a warm and caring environment that is also professional and reliable, City Kitty is worth investigating!
Timothy Shugrue
Great experience 👍. Love this place. I just relocated to this area from Los Angeles. The vet, techs and receptionist were so kind and knowledgeable. Very happy I found them. I have a 21 year old cat, she was feeling unwell two days before Thanksgiving, they understood my upset and managed to get me in to see the doctor. Saved my holiday. I'm so greatful. My cat Sally is on the mend. A+
Ruhi S
It was our first time & we had a great experience. The place is so adorable as a cat lover you will feel welcomed. The service provided was very good with all the information and instructions we needed. Highly recommend City Kitty for exclusive care of Cats!
Cameron Hewey
City Kitty has cared for all of my cats over the years. From routine check-ups, to emergency visits, cancer treatments, and end of life visits, they have been there through it all. The care they provide is unlike anything else— they truly are the cat experts. I cannot recommend City Kitty, Dr. Lund, Lance, and the rest of the team highly enough. They are the best of the best.
Heather Burns
Every single person who works here is wonderful! It is always a pleasure. I have been bringing my two cats there for almost seven years, and only wish I found City Kitty earlier. Above and beyond the excellent staff and atmosphere, I trust them to be and do the best for the cats I love.
Update! It’s been a while, and if anything I adore the vets and techs even more than I already did. I might be moving a few hours away, and I plan to make the drive to keep seeing them. (Both of my cats travel well!)
Brianna Anderson
They treated my babies very well and kept me totally up to date. My little girl ended up needing surgery, but she's almost a week post-op and clearly feeling so much better now. I'm definitely happy that we're in City Kitty's care.
Jessica McCallum Simpson
We moved back to RI in early July and as soon as we arrived, our 3 cats starting needing medical attention. City Kitty was the only vet that would take us for a sick visit and saw us right away. Over the last month and a half, we have been there for ear infections, allergies, and various bladder issues, including surgery. They have been amazing through it all. They recognize us by face (I mean we have been there 8 times within the last 5 weeks…) and go above and beyond to not only help our cats, but to ease our nerves and concerns. I cannot recommend City Kitty enough and are so thankful for all they’ve done for us in such a short amount of time.
Sierra Heath
I will never bring my furbaby anywhere else!! Dr. Palmer was AMAZING to my baby! They didn't have any appointments that day however my girl needed to be seen asap so they had us drop her off for few to check her out and only 24 hours later she is on the mend!! I can not recommend City Kitty enough!!!
Gianni Yuma
Unfortunately the outcome was not good, my best friend for 14 years could not be saved.
However my experience with City Kitty was as positive as allowed by the circumstances. Very clean and professional but not cold. They helped us both in his ending time. I would recommend them to anyone.
Caz Panicker
Though I was a walk in with a crazy wait time they still took me in and treated Jiji!! They were very kind and knowledgable! The office is very cute and adorned in cat decor!
Madison Emond
I had an amazing experience at City Kitty! My intake appointment was over an hour long, I was so impressed by how much time the techs and Dr. Palmer took to get to know my cat, Brie, and her history. I look forward to our next visit and am grateful knowing that Brie will always be in good hands here!
Serena Gendron
I took my cat Asa here after three visits with no results at her prior Vet. She has not been eating for days, has been extremely grouchy, hissing and growling at her brother and even at us sometimes, and has been throwing up on and off. After one visit at City Kitty with Dr. Mercurio and Joanna, she is getting back to herself and she has eaten four times in less than 12 hours!!! 😊 I have a feeling she will be fully recovered soon. Dr. Mercurio was patient and kind with Asa, she was knowledgeable and explained what needed to happen to get her better and why, and I felt very comfortable starting treatment for her. Joanna was a sweetheart, very helpful and a great vet tech. I will definitely be making City Kitty my primary Vet! Thank you so much!! My Asa was in a very bad place and your proficiency meant the world.
marissa masse
Amazing place. Took my cat there last night for an emergency visit, they’re the only place in RI that were willing to take him. You can tell that they truly care for your fur babies well-being. Super sweet and knowledgeable staff. No up charging and straight to the point. Will be taking my cat there from now on.
Amy Battles-Borkowski
It was my first time visiting City Kitty since they moved. Their new space is beautiful, and it was fun being greeted by the resident kitties. They quickly put us in an examination room. Jill the technician was wonderful; I was impressed with her handling of our at times difficult kitty Maggie, and of how thoroughly she interviewed us. Dr. Mercurio was also very thorough and kind. I know this practice is very busy, but we did not feel rushed in any way. As far as prices go they seemed comparable to other practices.
Martin G
YOUR CAT DESERVES CITY KITTY!!!
Amazing experience, extremely caring and competent staff. True animal people, and really know what they are doing. City Kitty and staff make me feel extraordinarily confident in my 13 y/o Gila receiving the top-notch no-nonsense loving medical care. They handled my old lady with the utmost care, and displayed undeniable competency in understanding cats.
Karen Barbosa
Excellent care for our cats. Staff has a way of making you feel like your feline is the most important one they have ever met. Responsive with fair fees.
Tori Torres
I recommend this place to anyone who has a feline friend in their lives. There's a sense of warmth here. Their staff members are fun, loving and seem to enjoy what they do and where they work. Kitty City focuses specifically on cats so I know I'll be getting the best care for my boys. The doctors are extremaly professional and always know how to handle me at my worst, being a concerned cat mom. They know exactly how to explain what's going on in the eyes of a kitty. ♡
Jennifer Gnerre
I cannot say enough great things about this place!
The level or care and compassion is amazing. Such a warm and relaxing environment.
I'm so grateful to have found city kitty 🐈 💕🙂
Helen Armstrong
We brought our cat to City Kitty when she'd been having some health concerns for a few weeks and another vet had dismissed our concerns. The doctor at City Kitty immediately took our concerns seriously and took steps to diagnose the issue. She explained everything thoroughly and both diagnostics and treatment were efficient and easy. We will definitely be returning and would recommend this place all cat owners!
Jessica Silvia
I wouldn’t take my fur babies anywhere else! We have received amazing care from the staff at City Kitty and have always been provided with options for the best care possible. The staff is professional and the facility is very clean… they also have the cutest in house kitties to greet you!
Christi Wakefield
The best vet I have ever used. They personalize the care for all 3 of my cats, 2 of whom have had conditions treated in addition to their standard care. They provide quotes and check in before offering treatment, and make mindful suggestions and provide feedback to me as an owner in a respectful and educational way.
They're available for phone call follow ups, and take measures to make visits for unsure and anxious cats as comfortable as possible. I cannot recommend them enough, and they have enabled and educated me to really elevate the quality of life for my cats and understand their health needs.
Lisa W
Best place around! I also don’t have to worry about dogs upsetting them. My cats are already anxious enough. I Highly recommend them.
Kenny Bell
So grateful to find a place that deep down truly cares. Every employee working there is compassionate, friendly, and works with you to ensure your cat is treated properly. They follow up, they make recommendations, they listen when you talk to them.
It’s been a few years since we started going here and the service and people are just as great. Highly recommend to animal lovers.
Henriette Roy
City Kitty took our kitty, Bello, in right away. He had urinated blood and it was quite scary. They knew right away what it was. They were amazing! I wish they had something like City Kitty for my little Shitzu! I highly recommend them!♡🐈 …
Anne Marie Cullimore
I have an very elderly cat and was struggling to deal with late in life issues with my cat. All the staff at City Kitty were supportive and knowledgeable about what is going on with my pet from my first phone call with the front desk to my conversation with the vet, Dr. Mercurio.
pamela Beaudry
Absolutely the best place to take your kitty! The staff is kind, caring and exceptionally knowledgeable. I would recommend them to anyone and everyone. My cat has never been so healthy.
R Schuldt
I am so grateful for Iris’s help with getting Moo Moo’s mats taken care of - despite the intense screaming that Moo Moo subjected her to. 😼 …
Keara Duffy
They are the best! I’ve never had a bad experience. Everyone there is friendly and seems to truly love their job. They are prompt and dont make you wait a long time in the waiting room. They were super loving and good with our cat. I highly recommend going.
Connor Curtis
I’m a new cat owner and recently moved to Providence. City Kitty was WONDERFUL in easing all my concerns at the vet and making sure that my fur baby was happy and healthy! They were so calm, gentle, and patient, and really took the time to understand my cat. By the end, the vet tech was showing me pictures of her own cats! It was so nice to be in a cat-centered vet and to have my cat so comfortable during his exam. 10/10 would recommend!!
Theresa Castellone
I have been going to City Kitty for 16 years and although I have moved an hour away, will never switch vets. Dr. Lund and Dr. Mercurio are knowledgeable, kind, compassionate, and dedicated to giving the best care to cats. All the vet techs have always been so nice and very easy to work with from scheduling to questions. And the prices have always been reasonable. I couldn't recommend them enough!
Elizabeth Woodhouse
I had a great experience with City Kitty. They took the time to answer all of my questions and offered thoughtful advice. I am so happy to have such wonderful veterinary care so close by.
Renee Lane
There’s so much I can say about City Kitty but to keep it short, I drive from New Bedford to Providence whenever I have an appointment and I have two cats. (At least 45mins each way) Do I really need to say more? The fact that the Dr calls me to provide blood test results and talk thru my concerns or questions I might have really goes a long way. And the techs are amazing! AJ talks thru any concerns or issues my kitties are having and always puts me at ease, doesn’t rush me thru to the next customer. Very happy customer!
Bryan Salisbury
I brought my cat, poptart, in due to a ear issue. The technician, Kelly, was an absolute pleasure to deal with and the vet was very informative. I was greatly pleased with the level of care, but more importantly my cat responded to then very well. I think that speaks volumes of the level of care. Thank you!
Ryan Rose
Let me tell you something about city kitty, i had a severe need to get my kitty treatment, she had been acting different for a couple days, sick, tired, weak, and generally exhausted. I’m a Massachusetts person, who had literally tried every vet under the google name. One after another denied, because they were either too busy, or they had a full capacity. When I tell you I tried to call places I mean I called 14 different vets offices throughout RI and MA. Denied every single time. I had almost no hope and thought I was going to lose my kitty to who knows what. At my last attempt for anything I mean anything something made me look up vets who specifically work with cats and feline. City kitty popped up, I called, and not to mention the outstanding person who took my call, heard my concerns and made SURE I got in there within the hour. Yes I had to travel extra time.. but at what cost? It was worth every dollar. They were helpful, respectful, and showed such care for my kitty that I couldn’t not say something about this place here. Outstanding job, very informative, very attentive and very professional. They took care of my kitty and called me before every step of the way to make sure I was okay and updated with what they thought should be done. Pricey? Maybe a little but at the cost of my little kitty being herself again and treated the way I think she should, not even a day later my kitty was almost back to normal, two days later my little Lizzie was back to herself, and when I say she was bad.. she could barely walk or move by herself. I know City kitty saved her life without a doubt. They called me twice to check up on her after the appointment as if she was their own. And this is real important. I didn’t feel like they were there just for a job, it was much more than that, you can feel the love radiating from that place. From the exterior building to the facility of the place it was a 5/5 stars. If it wasn’t covid season I wouldn’t been in there hugging everyone for their part in this. Thank you, thank you so much. My appreciation goes beyond words, beyond expression, they did everything I had hoped they would and then some. Needless to say, they will be a part of my family and future family for years to come. Thank you to everyone and anyone who was part of this process it doesn’t go unnoticed whatsoever. Impressive job, and from the bottom of my heart, Thank you. Can and Can’t wait to see you in the future if you know what I mean. ❤️
Tabitha Moses
They took care of my Rascal, very polite seemed genuine about my cats health.
Michael Cook
I recently adopted a tuxedo cat from a rescue. I brought her into City Kitty for a check up and to get us in their records.
The building is very cat friendly and they had a decent amount of parking space. The staff was amazing, very helpful, and friendly with my cat. The price for the care was very reasonable.
If you only have cats, this is absolutely the vet you should use.
elizabeth sundaram
Professional caring staff. A wonderful experience for this new cat lover and my two new kittens!
Adrianna Bueno
Amazing staff and Doctors, I feel my cats are best taken care of here. Since this office solely cares for cats, I get great advice for sudden changes in behaviors or ways to improve what I do at home to stop recurring problems. If any of my cats are feeling unwell at anytime, they always take the time to talk to me over the phone or have me bring my cats in the same day to rule out anything potentially serious if needed.
Cordelia S
Everyone at City Kitty was amazing! My kitten David had his first visit and we felt so comfortable. The nurse and vet ( both named Rebecca ) were so professional and wonderful. I felt David was in excellent and safe hands. Can’t wait to continue going to them for my kitties needs!
Jen Lamoureux
I love City Kitty! They always take the time to really listen to what I have to say about my cats' health and offer some options for things we can try, particularly when it comes to making my senior cat more comfortable. Things that other vets tend to dismiss as "oh that happens with age" get more attention here so I can give my pets a better quality of life. The staff are all fantastic. I've never had a bad experience with them.
Zoe Papay
I always dreaded bringing my cat to the vet. He becomes extremely scared, and fractious, lashing out towards the vets. Most other vets didn’t want to work with him. At City Kitty, they are more than prepared to help scared/angry cats, and provide a zen kitty bag to give to your cat prior to bringing them to the vet. Everyone there is so kind, and understanding. I won’t bring my cat anywhere else.
Kendra Ricci
We've been taking our kitties to City Kitty since 2006. It's like a party of cat people everytime you walk in the door. The love and care given at City Kitty has no equal. If you have a cat and haven't gone to City Kitty yet, you must...if you do and you have, you know what I mean!!
My kitties are happy as pets can get 'cause City Kitty is my vet!
Nicolette Bernardi
They are by far the best cat vet in Rhode Island. They care about their patients and their patients parents. They want to make the kitties feel safe and taken care of and they know their stuff.
jessica martin
Great staff and great care of my furball!!! They don't push un-needed services and always show concern about her health. Not overly expensive like some places and they work with you vs saying no! They show tremendous care and quality of life for all the cats and I am happy to refer them to any cat owner!!
Annie Yoo
Money: Off the bat, I will say that this clinic is not cheap, but it is SO worth it. I have never regretted a single payment to this practice because the entire staff here has proven time after time that they care for my cats. Can I try and look elsewhere for a cheaper vet? Sure. Will I be able to commit this level of trust to another vet? Absolutely not. At the end of the day, I'm happy as a client as long as my cats are happy and healthy. If the money ends up providing more resources, training, staffing, etc to the practice, then I'm completely for that. The veterinary world is a tough field to navigate, and I'm happy to support this business.
Care and Treatment: I have two cats that I've brought here as kittens for 5 years now. One is RATCHET at the vet and the other has pre-existing conditions that's left her with one kidney. Both have received the utmost, fabulous care that I could possibly ask for. I'm working through feline herpes with one right now and god, I can't thank City Kitty enough. I've become helicopter cat mom and they have provided me such reassurance both at my visit and over the phone multiple times through this week now. They always, always get me an appointment right away and is able to fit me in last minute on various occasions. The techs call me as a follow-up and this is something that I've just never experienced at any other vets.
Shout-outs to my techs: I have met with all three vets, Drs. Lund, Mercurio and Palmer and they are all compassionate doctors. I've also had the very fortunate experience to meet Chris, Lance and most recently now, AJ, throughout my time here. THANK YOU!!!!! You are all wonderful human beings and you clearly love cats. Techs deserve as much acknowledgment as doctors!
Chloe Kelleher
Came back to City Kitty yesterday after being away for a while and Finn was treated with such care and kindness, can’t express enough how much I appreciate everyone!
Serena Katz
Citty Kitty is alway responsive. When my boy Kuggle has been ill they get me in right away no matter what. They are expensive, but they are warm, loving and compassionate. The Dr. Always call calls me the first thing the next am with results and the staff is wonderful especially Jill who has been a life saver. I love this place.
Debra Scorpio
All the people at City Kitty are very personable and professional. They were great handling my cat to make it a very stress free visit.
I would highly recommend.
jennifer adams
I could not be more pleased with the treatment that my kitty received at City Kitty. He was very nervous and scared, but the team was great with him! They even called the next day to check in and see how he was doing. Shortly after we returned from his appointment he was happily playing with a new toy they provided. If you have a cat, go here for great care
Jennie Reale
We went to City Kitty for a 2nd opinion on a diagnosis, or really a lack there of, for our cat. If your loved one is a cat, don’t bother going anywhere else than City Kitty. Best decision we ever made.
Danielle Davidson
In the 16 years I had our cat Jack, we lived in two countries, 4 different cities and 10 different homes. Jack was a healthy kitty, but nonetheless visited at 5 different veterinarians over the years for checkups and the usual. City Kitty was by far the best. The atmosphere of the place, the kindness and generosity of the staff and Doctors, their expertise and dedication to Jack were unsurpassed. I would highly recommend City Kitty to any cat owner. When it Jack was very ill, the Doctors answered our daily phone calls and gave us advice, support and love through the process. I truly believe this was the best place for Jack to be in his final weeks in this dimension, we are grateful to City Kitty for the love, support and empathy they showed us in our time of grief and loss. Both my husband and I spoke regularly to our friends and family about how helpful and thoughtful City Kitty was for us in that difficult time.
Emperor
Took my pretty princess Freya in for her urinary issues + annual vaccines. She already seems to be doing much better from the meds and fluids she was given. Love you guys, thank you so much! :3
Joel Cassola
Both vets and techs are excellent. Thorough in exams; gentle and reassuring with the kitties. My cats get good care and are treated like they are the only patient for the day (how often do you get that in a doctor's office?). While being examined my cats have been stroked and even occasionally kissed on the head. In other words, top notch medical care and lots of love. Have had four cats in this practice. Would not go anywhere else.
Julie Sabourin
City Kitty is a wonderful place. They always treat my cats with special care. Since they specialize in the treatment of cats, you don't have to worry about running into a vet who may not like them. The doctors and staff were very compassionate when it came time to put my elderly cats down. It was a great comfort to be in such calm environment. I highly recommend City Kitty.
Carol Brown
Miss G and I had a great experience today. Especially that I was able to arrange a payment plan. I did not ask about the certificate at Prov Animal Rescue League, so some of the services I had to pay were a surprise. However i will make sure to fix that in a week. I had alot of questions answered and i thank you so much for patiently informing me on them. Miss Kitty has not eaten, and i think it was results of the vaccine shot. She has slept alot since we got home. But overall a GREAT experience and i would recommend everyone bring their precious friend to you. My friend told me about you and she took Mogley to alot of places. I fed him for 2 yrs on my porch, trapped him, and then he went to my friend and her husband, where he is the King!!!
Rosanna Mendez
The staff is so friendly and everyone is so knowledgeable. They handle the cats with such great care! They also do an amazing job with my son. I take him with me to all the vet appointments and they talk him through what is going on as well. After all, they are his cats too! They also have 2 live in house cats that are awesome to pet. Their waiting area has inspired me to add a sunroom o my house. The ONLY reason it does not get 5 stars is because they are pricey.
Giblin Dorothy
I love this place. All they take care of are cats!! The people are friendly and accommodating. My cat isn't friendly but she was better here than at my previous vet. They called a few times after her visit to see how she was doing. I couldn't be happier with City Kitty. If you have a cat and are looking for a vet please visit City Kitty you won't be disappointed.
Sharon matos
My Maximus was having a paw issue. I called City Kitty they gave me an appointment the next day. My mom who is 81 brought him in. Everyone was kind and Courteous to her and my Maximus. His ears were cleaned, nails clipped, updated on all of his shots. I will never take him anywhere othe City Kitty!!!
Allison Grosso
What a great experience. When my kitty had an immediate issue, they were able to make time for me to come in right away, within the hour. They were more than friendly every step of the way, and somehow, my VERY picky cat didn't even seem to be upset at all when she was returned to me! From how calm and almost grateful she seemed when we got home, I can tell they treated her so well that she could probably tell they were helping her.
They also had a wonderful social distancing plan that allowed me to privately hang out in my car, while they came out to retrieve my kitty and hand me paperwork etc. The doctor made everything very clear, took the time to answer my questions and special concerns, and covered all our bases to bring my girl some immediate relief. When the vet referred to my cat's current status in her weight loss journey as "Rubenesque" I knew I found my favorite vet forever :)
They really care and love cats!
christopher j. seekell
We have 3 cats. That's too many. Too many cats. I do not know what we would do without City Kitty being there for us. They've been there for us through new friends joining the family, and old friends leaving. I am never worried that City Kitty will do anything less than their absolute best by our 3 cats. That's too many cats, really.
Diane Robideau
I have been seeing Dr. Cathy for 33 years even before she opened City Kitty.
Dr. Cathy and the staff are knowledgeable, compassionate, very through with exams, diagnoses and treatments with all my cats.
I would recommend City Kitty to any new clients looking for high quality
veterinary service.
Peter Larsen
City Kitty is great. They are very helpful and friendly, and good at dealing with stressed cats, something I have had trouble with at "mixed animal" vets. They are dealing with COVID about as well as can be imagined. My cats don't like going, but I know they are getting good care.
Holly Pannone
I always have a pleasant experience with City Kitty. Everyone is so nice and you can tell its not just a job to them, they actually love animals! I always feel safe and comfortable bringing my Gabriel their. So grateful this vet was recommended to me. 🐾♥️ …
ricj ricj
The City Kitty staff and Dr. Lund were extraordinarily kind to my cat, and to me. It's nice when you are so worried about your cat to be able to trust they will be well cared for. They do a great job!
Aleks Sarnicka
Awesome staff who really care about your cats health and are sensitive to your needs and situation as an owner. The doctors are knowledgeable and kind and the vet techs are all super! Every visit has been a great experience! The facilities are clean, modern and relaxing and the cat-themed art is fun to look at. Highly recommended!
Claudia Bellinger
I live here in providence, and consider City Kitty to be a great place for cat owners! They are welcoming, genuine and offer great care to my pets every time i go! No matter just a basic checkup or something more the service & people are wonderful! I love the one on one service offered because it is a smaller location you don't feel rushed to take your pet to an apt and can speak freely to your vet about any concerns you might have. Prices are reasonable obviously pets can be expensive but no matter they are willing to work with you. I am a dedicated City Kitty Customer!
mark Bibeault
I hadn't taken my two indoor cats to a vet in quite some time. Although they were healthy, they were overdue for a checkup. They also had some issues with matted fur. I felt terrible! The people at City Kitty were polite, helpful, and efficient. There was no guilt trip involved. My kitties are now up to date on vaccines, have a clean bill of health, and look adorable. We're working on a grooming routine to prevent future issues, but I know that I have a wonderful place to take them if we have any trouble. I have already recommended them to a friend.
B
I’ve been coming here since I adopted my first cat Reina. They treat all 3 of my cats with love and care. They also help me out whenever they can and truly appreciate them. 🤍 …
Hailee Malo
We had an awful experience at the vet we went to prior to City Kitty and I must say City Kitty is AMAZING!!! They are dedicated to ensuring you and your pet feel comfortable and welcome. They took they’re time to make sure we understood what was being done for our cats and why it was being done. Highly recommend
Julia Ramsey
A vet that loves your cat as much as you do. Really great bedside manner from both the techs and the doctor, they take any concern you have very seriously and ask plenty of follow up questions. For as scary as the vet trip can be for a cat, our shy cat behaved very well in their calm presence and it was not as tramautic a visit for her as other trips have been. Also a complimentary nail trim, thank you! So happy that our cat is going to be in good hands in Providence.
Ally McInnis
Fantastic and compassionate staff! Love the vibe there and they made my Anu feel so at home. I am so thankful I found these guys!
Rebecca Guest
We have been taking our cat there for a few years now. As he's getting older he's been having some health issues and everyone there is so nice and understanding. Highly recommend!
Nicole Hughes
Really pleased with my experience for my kitten's first appointment. Everyone was super kind, attentive and professional. I felt confident in the expertise & service I received, as well as really appreciated the call the following day to check up on my kitten and her reaction to the vaccines. Costs are a bit higher than I'm accustomed to but within the city that's to be expected.
Erik Garcia
I have taken my cats here twice and both times i had a great experience and that's why i keep coming back. Appointments were easy to schedule and i love how they have adapted during this times of Covid. curbside service makes it so much easier for everyone. Staff is very polite and always happy to answer all of my questions. I will definitely keep coming back amd would definitely recommend this in place to friends and family.
Milandon Foley
About 6+ years ago, I was working in Providence, and we realized there was a cat stuck in our drop-ceiling, who had gotten in during construction and couldn't get back out. We lured him out, and I took him to City Kitty for a checkup and shots, then adopted the cat. I named him Lionel. Two weeks ago, after battling with stomach cancer for two months, Lionel had to be put down.
He was my best friend, was always there every morning when I woke up, and always ran to greet me when I came home. City Kitty, their vets and staff took care of Lionel his entire life, from yearly checkups and rabies shots, to a medical emergency a few years back. While they may not be the cheapest option for pet care, they are the only ones I trusted Lionel with, and still trust my cat Leo with.
They let me hold Lionel after they administered the drugs to put him under, and then stay with my cat holding his paw while they administered the euthanasia drug. They treated him with kindness, reverence, and many of the employees even shared their own losses with me in my time of grief.
I opted to get my cat cremated and receive his ashes.
Two days ago, I received a card from City Kitty's staff. Two wonderful, handwritten messages from the staff at city kitty expressed their condolences for my loss, reassured me I did all I could, and conveyed their deepest sympathies.
If you have a cat, take them to City Kitty for the care they need and deserve. When I first brought Lionel to them, I was just out of college and didn't have much money. They let me pay monthly instead of turning me away when I informed them I had to know how much the shots and care was going to cost for my newly rescued best friend.
Animal lovers can tell each other apart, and every member of the City Kitty family are pet lovers through and through, of both their own pets, and yours.
Joyce Hynes
I have been bringing my cats to City Kitty since two months after they opened in 1999. Everyone is so caring, so qualified . They love cats so much, are very gentle. No smell whatsoever, no barking dogs, extremely clean. Not pushy at all. Prices are comparable to other high quality vets. Truly would never go anywhere..tried once only because place was closer to my house but walked out after 10 minutes because my older kitty was freaked out due to barking dogs in waiting room.
Michael Johnson
City Kitty is so on top of their game. They are far superior to other places I have been with my Cat Max. They are also more in tune with my capabilities of taking care of Max, and helped me understand a lot.. I have found a new Vet for sure. I only wish they saw dogs too...
The day I called they did not even have an available appointment, but squeezed him in once they heard how sick he was. They truly saved him that day!! They truly care for the cats.. When my kitty Max had a feeding tube put in, the vet made him a sweater to hold the tube in place.. SHE MADE HIM A SWEATER!!! What??? Yeah she did and it’s so cute.... He loves it..
Thank you City Kitty, you have a customer for life
Magali Angeloni
they are always nice, attentive, and make you feel comfortable when you bring your loved one.... all about your kitten! I feel I can trust them my loving kitten
Stacey White
Great care, and helpful staff. It's nice to have a feline specific practice for the wonderful, and let's face it, inscrutable and sometimes even dangerous housecat. They have been so good with both my cantankerous, mean, old fat cat, AND my sweet, timid, tiny cat. Highly recommend!
Taylor Ginaitt
Amazing! We took our cat who is beyond scared of the vet (to the point that other places have marked him vicious!) They took their time with him to understand his anxiety and treat him with love and kindness. He even got his nails trimmed which has never been an option for us before! For everything he had done it was also a great price. I would definitely recommend. 😺
Susan Hinckley
City Kitty is Da Bomb! These folks are so wonderful - they LOVE cats and know how to take terrific care of them. I have been bringing our cats there for almost 20 years; I love the small exam rooms and that there is only feline energy in the office. No cat loves the vet however mine feel comfortable and I know they are getting the best care available. The office is welcoming, very clean and fun. Dr. Lund, Dr. Mercurio, Lance, Kathleen and the rest of the talented staff are always ready to make our cats (and us) feel well loved! THANK YOU!!!!
Katie Yetter
Such a cute and friendly office! They took great care of our kitty 💕 …
Kathleen Hill
You are very sweet to my cat ... even when she snags the doctor's sweater and draws blood. So sorry she isn't a more appreciative patient! But we truly are. Thanks for the great service!
Georgia pelletier
David was so kind and patient with me with the post procedure call and answered all of my questions and addressed any concerns . Wonderful customer service.
Darlene Barber
Very caring. My cat was not herself.....I got an appointment quickly and they helped relieve her symptoms and got her back to her old self. They did testing and called me with results right away. Thankfully all was good, nothing wrong.
Todd Ehlen
I have been bringing my cats to City Kitty for many years now, and I would never consider going anywhere else. The care that they provide is far superior to that of any other vets I have gone to. The entire staff is wonderful. They always remember exactly who you are and usually even the pet's name without even having to look it up. I, and my cat Oscar, really feel like a member of the family there. I would highly recommend City Kitty if you want the best care possible for your feline companions!
Lauren Fisher
I've been bringing my two cats to City Kitty since 2010. The veterinarians and staff are wonderful: friendly, knowledgeable, and efficient. Their professionalism combined with a laid-back atmosphere puts my cats at ease. One of my cats was spayed at City Kitty and everything went perfectly. Otherwise they have been brought in for routine checkups and vaccinations.
I know they are on the more expensive end of the scale, but still I find their pricing is reasonable and I never feel like my wallet has been gouged. They are worth every penny!
Denise Kinsley
I was pleased to find a top notch feline-only practice when I moved back to Massachusetts, and want to thank my former vet (The Cat Doctor in Federal Way, WA) for the referral. The staff at City Kitty is very friendly and knowledgeable, and I would not hesitate to recommend them. Definitely worth the 45 minute drive!
Caitie Powers
I was nervous about bringing my cat to the vet for the first time, but the staff were great! You can tell they really love cats which makes the experience even better! So happy I chose them to be our vet !
Cynthia Greene
I've had multiple cats in my household, and some have had some pretty serious health issues... When my local vet could not help, he recommended I look for a specialist. I went to City Kitty, and found Dr. Lund. With her experience, knowledge and heart, she has managed to help my cats through some pretty tough health situations. She has managed to treat the cause, symptoms and give my cats the quality of life they deserve with the right treatments. Her staff is experienced, professional, understanding and compassionate. I've recommended several of my friends and family members to City Kitty and they have all been satisfied and happy with their results. In my opinion, Dr. Lund, her fellow doctors, and her staff are one of the top cat doctors in the state... I highly recommend City Kitty and will go back at anytime with any problems my cats have... They are the best!
Alana Giordano
We were 30 minutes late to our appointment, which I felt so embarrassed about and everyone was still so kind in spite of our tardiness. The staff are all friendly and everyone is always knowledgeable. They have taken care of our cats for years now and we love it there!
Sarah Giacomozzi
This is the most amazing place I have ever taken my girls. I drive over an hour to bring them here because I moved since I first found them. The staff is friendly, knowledgeable and are all cat lovers. It is evident in their care of my girls. They are really good with a "slightly" over worried cat mom, and are always willing to take the time to answer questions I have. I never feel rushed out the door. I always recommend City Kitty to anyone I know who has cats! I hope I never have to go to another vet again.
Darlene Griffin
Love Citykitty compassion caring and intuitive about kittys and always follow up with a phone call to make sure all is ok with my cats ❤️🐈⬛❤️ …
Natalie Johnson
Always kind. The place feels comfortable and doesn't have the typical strong 'vet ' smell
Gina Lepore
I have been taking my cats to City Kitty for many years. The staff is wonderful, caring, and supportive. It really feels like family when you are there. The Doctors are incredible. The prices are very reasonable and they do not pressure you to have unnecessary testing done. I love them and would never take my cats anywhere else.
Deb Sullivan
The staff is friendly and makes you feel comfortable. My 13 yr old cat went in for weight loss and the vet kept me up to date on what tests they were taking. And she stayed in my budget that I had. Next week I will be getting her meds and we will see what happens from there, I can say I will bring all my cats here from now on.
After trying everything we could, sadly my kitty passed away on June 16, 2018. The Doctor sent me a hand written sympathy card. I highly recommend City Kitty.
I have two more cats and I have every intention of bringing them here for their checkups.
Anny Moore
The staff and service are always great. Just can feel a bit chaotic sometimes and you could tell the waiting area had not been cleaned or straightened. That was a bit disappointing but this is not a bad review just pointing out a couple issues.
Terri M.
I love City Kitty, and so do my cats (even though they make a fuss when they figure out I'm taking them to the vet). The staff is friendly and caring, and I can tell they are all cat lovers. There are no dogs in the waiting room to terrify my cats. The health care for my pets is first-rate. The costs are reasonable and there is no charge for nail clipping. I would recommend City Kitty to anyone (and I frequently do).
kory vagos
First, I never post reviews unless there is something exceptional that occurs. My cats had an appointment for their annual exam. Before those appointments, One of them got into a cat fight. I called City Kitty and they adjusted their schedules to see my cats that day. They were so gentle with my cat who had been in a fight. They made me feel like he was in good hands and ensured he would not be in pain. You can tell they are all people who love cats, but they also are good with people. I trust that they are doing what is right for my cats and charging me what's appropriate. I would recommend them to anyone....even if you have to drive by four other more conveniently located vets to get there. It is worth it!!!!
Shan “Anne” A-D
What a beautiful comfortable cat happy practice. The support staff is so knowledgeable and professional. The veterinarians are amazing and so invested in the health and well being of all the cats.
Hanna Wagenfeld
City Kitty is great! I took my cat there for the first time to be neutered. Obviously a little nervous about leaving my little guy, but they were so great and called me many times to tell me how he was doing. He did fabulous and when I picked him up he was so happy and not scared. Will be taking both of my cats there for now on for all vet needs!
Amy Jean Romero
I first went to City Kitty in 2005 based on a recommendation and have been a loyal client. They have cared for three of my cats. The staff is friendly and caring, and I feel like their favorite kitty owner when I have to visit (for annual check ups or an emergency). Dr. Lund always comes into the room with a big smile and great energy. She takes time to listen to all my concerns (this crazy cat lady comes up with some good ones-why can't my cat eat cheese puffs?). When one cat had to be put to rest, they were compassionate and let me hold her while she passed on. I wish my own doctors treated me with that much respect. The new location is much easier to get to. I wish I could give them 100 stars.
Rosary
Staff here is really knowledgeable, patient and friendly - having always answered all my queries in such a professional, non judgemental manner. Super welcoming, bright and comfy waiting space. Great location. I'm super allergic to cats (go figure!) but my body can't even seem to tell there's cats here! Very clean. Affordable. Love that they put my cat and her health first; allowing me to pay down my bill over a short period of time. Won't take my kitty daughter anywhere else. Highly recommend.
Ryan Dilick
Excellent veterinary office. If you have a cat and live any reasonable distance, go here, it's the best thing for your companion's wellbeing. They actually care about (and are knowledgeable about) cats; you won't be rushed through for the sake of time or money or whatever else, and you will be scolded if you're not doing right by your cat. If honesty is the best policy, the staff of City Kitty have it in spades. They're right in line, if not slightly more expensive price-wise, for a level of care, knowledge, and compassion that you will not find elsewhere. If you have one cat or even many, many kitties, cancel those other vet appointments and bring them to City Kitty. Your cat(s) will appreciate it.
Carolyn McGonagle
Everyone there is always so nice and it's clear that they all care about the cats that come in. From the doctor to the front desk, I've always been pleased and feel comfortable bringing my cats to them. They took extra care when it came time for my 17yo girl to cross the Rainbow Bridge. I definitely trust everyone that I've ever encountered there. I would bring my dogs to them if they let me!
Marc Bullough
Great veterinarians, great friendly staff! They treat cats only, so no barking dogs. Newly remodeled facility. Very personable staff and they call you to check how your cat is doing. Have tried other veterinarian offices would definitely recommend City Kitty for your cats!
Nidia Schuhmacher
City Kitty Veterinary... is the right vet for your little pet. They are an incredible group of staff from the doctors, through the technicians and administrative staff. They are also absolutely honest and they will tell you up front what the best course of action is to solve the issues of your cat. When we lost our Tina, they were consistent, honest, open, incredibly supportive and understanding and they made our loss easier and positive. If you want to work with caring animal-loving people, City Kitty will not disappoint you!
Lauren Fusaro
Staff is super friendly! The Dr called me with any and all updates, to include when there was a slight change in what they were doing because the cost changed. I highly recommend City Kitty. Thank you all for such a wonderful experience 🙂 …
Tanya McLoughlin
My Gizmo is a patient at City Kitty, my first time going to City Kitty for a routine exam for Gizmo was an excellent experience. My cat was very calm with the vets and was treated immediately for his flea problem, very professional and very clear in the treatment for my cat. Thumbs up!
Marylyn Styles
I recently moved to Providence, RI and needed to find a new vet for my two kitties. One of my kitties was due for a check up and shots, so this was our first visit. I am so happy that we have found such a wonderful vet! They are absolutely amazing, and this is by far the best that I have ever experienced!!! The facility is extremely clean and welcoming, and the staff is so friendly and professional.
Lindy lou
Looks like a nice place, was helping someone find a place to take their cat in Rhode Island. This is a cat vet. Only been to
the website, but seems good by their
ratings.
Pat Calhoun
All of the staff are caring and very professional. We have total confidence that our cat is receiving the best care available and highly recommend City Kitty Veterinary Care for Cats!
Jeana DeLaire
My cat doesn't travel well and is usually a wreck at the vet. I've never seen him so well handled and comfortable at his yearly appointment as at City Kitty. The techs and vet were extremely knowledgeable and thorough. I didn't feel rushed through the appointment like at previous places and they really took the time to answer all of my questions. They explain all of the charges and fees prior to running the tests so there were no surprises when the bill was presented. It might be a little pricier than some places, but very reasonable and totally worth it for the individual attention and cat specific knowledge they offer. I can't recommend them enough!
Jennifer Zeynab Maccani
My husband and I brought our cat to City Kitty for five years, from the week we adopted him up until we moved out of the area last year. I cannot recommend City Kitty's services highly enough. Dr. Mercurio and the other vets are amazing, compassionate people (with cats of their own!) and they always go the extra mile to make sure your feline friends are happy and healthy--even calling after hours to check in after an illness, or offering to hold a cat for an hour or two more after a procedure if you have a difficult work schedule and can't come back right away. On top of that, the other staff are awesome too--especially Lance, Susan and Kathleen! They are so caring and kind to all the cats who come to City Kitty. Thanks to everyone at City Kitty for all the good work that you do!
Sabrina
This was my first time at City Kitty. Everyone there is so nice and very professional. Their costs are expensive compared to my previous vet, but I’m willing to pay more for the quality and care they provide.
Tiana Thompson
Its was great care by Nakia and the Vet !! Ichigo had a great experience
Lisa Maloney
The staff at City Kitty are friendly and welcoming. Everyone there, from the Vet Techs to the Veterinarians, makes the experience a positive one for the cats and for the cats' families. They explain everything clearly and answer all the questions you might have. Thanks, City Kitty, for your excellent care for my cats!
Melanie Paquin
The staff at City Kitty is amazing. They took such good care of my Harmony when she had to have most of her teeth removed. The office cats instantly calmed her. I would not take my babies anywhere else. I highly recommend City Kitty to any Kitty parents out there looking for a family vet environment!
Casey Bushway
Brought 3 cats in for their annual visit. We got a nice private room. Everyone was so helpful & professional for this kitty party. Highly recommend City Kitty for specialty cat service & treatment.
Megan Smith
Such an amazing team! They're always so wonderful to my cats – and to me!
Dawn King
I was so pleased with my experience at City Kitty, I decided to write a review (which I rarely do). After 4 years of taking my cat to multiple vets for severe digestive problems, I almost gave up. So glad I decided to take him into City Kitty. After his first visit, he was already experiencing relief. The doctors and staff are very compassionate and friendly! They are VERY well educated on cat health.
Paul Fields
City Kitty has always treated us well. They really do care about our kitty's and treat us with respect. We have been taking our kitty's there for 20 years and would never go anywhere else. We have moved a little further away but the extra ride is well worth it. Just ask Teddy and Cooper !!!
Jessica Kaloustian
City Kitty is a wonderful veterinary practice that is supportive of both cats and their owners. It is always easy to get an appointment and parking is convenient. More importantly, the vet techs are friendly, knowledgeable, and always put my cats at ease. Dr. Mercurio is very dedicated to her patients. She performs a thorough exam and clearly explains the findings. She has even called me on the weekend to check in on my cat. I love City Kitty and would highly recommend the practice without reservation.
Grace Osediacz
City Kitty is the only vet service I use. I have had 5 cats and my daughter had 2 cats who have been cared for by City Kitty. Whatever the issue the docs and staff are professional caring, compassionate and lots of fun. They provide a supportive environment and especially there are no other animals but kitties allowed. 😸😸😸😸😸 …
Jaquie
I have been coming here for about the last 5 years with my first cat I adopted from PARL. And I was blown away with how friendly, professional and accommodating the staff is at this location. They are always clear with any instructions on medications for your cat and have the best advice for even all non medical situations for a new cat owner.
Joel Gorospe
We trust City Kitty with our furballs. They are very professional in everything they do while meeting the unique needs of their clients. Love your kitties? Bring them to the Kitty specialists!
Lisa & Michael Alpert
Our poor Baloo seemed to have caught himself an Upper Respiratory Infection and my regular vet could not see him....none of the vets could..they weren't taking new patients even though my three cats were already patients at our local vet. I reached out to Scruffy Paws who we adopted all out cats through and Stephanie highly recommended City Kitty!!!!! Sky was a gem on the phone and just as concerned about Baloo and him feeling poorly that she squeezed us in, not wanting a feline friend to be suffering!! Zoomed on in and they had a cancellation, so even better -- Dr. Palmer and all the crew at CK where awesome!!! they looked Baloo over gave him hydration and some antibiotics, some meds for home and lil'Baloo is feeling much better!!!!
A Martinez
called on a Friday morning for my 1yr old male cat because of possible uti, had an appointment within 45 min. Everyone we talked to was super nice. The vet explained every thing, and was very personable. Anchovy the cat is feeling better and we couldn't be happier.
Kendra Gay
City Kitty, in my opinion, is the best at caring for cats. Every time I go to City Kitty, I am greeted by a caring and friendly staff, taken care of right away and leave feeling like they know my cats, healthy or sick. They have been there with a solution to any medical problem my cats have had. And I love that they check up on the patient the next day. I highly recommend them and have done so to many friends in the past.
Robert Dais
I love City Kitty and so does my beloved cat, Jet Black! Friendly service, knowledgeable and caring staff and reasonable prices all serve in a state of the art location plus free cat nail clipping if you are a client! Plus no big barking dogs scaring cats in the waiting room. Wow they've got my business and my complete support.
Hannah Weller
City Kitty is incredible. My newly adopted cat seemed lethargic/low appetite/pretty out of it after a few days, and the first vet I called basically brushed me off and told me not to worry about it. CK heard me out, and not only squeezed me in for a next day appointment, but gave me actually helpful advice over the phone for what to try to get him to eat/drink. Turns out he had a really nasty upper respiratory infection and DEFINITELY needed to see a vet. They gave me some meds, food & advice and he was up and at em again the next day, and then they called on a Saturday morning (!) to check in and give me an update on his bloodwork. It felt like I had been coming there for years. These folks are MAGNIFICENT.
Don Reese
City Kitty is definitely a premium cat vet; they are fabulous about communicating, do excellent medical care for your cat, and seem to really love cats in general. It's a great place to deal with!
Jo Ann
Compassionate doctor; kind staff; clean environment. Thoroughly explained how and when to administer medication.
Neli Pujols
I have a street cat that I want to take in and it was his first appointment, he was extremely anxious and the receptionist/vet tech Jessica was extremely helpful and so reassuring . She grabbed Tangy and I a room so that I may let him out and he can get used to his surroundings . The other tech who helped me with Tangys vitals and the payments was so clear and explained all the charges and how I can go about it. Both her and the doctor were incredibly helpful and handled Tangy with care and caution ! Will definitely be returning! Very happy with my visit
Stephanie Negron
Loved the service and how they interacted with my cats . Attention was fast and amazing.
Jordan Ausilio
Everyone was super nice and helpful and took the time to answer all my question. As a new cat mom, i had a lot of them. Highly recommend everyone bring their cute little furry kitties here.
Vanessa Vanessa
It’s a nice place and staff are polite . They do a good job , ,nothing outstanding. My cat was limping , they did a brief exame and x rays . Nothing broken . They charged U$ 500 and asked me to return for review in one week . Ok , I was prepared for that . For my surprise they charged me again U$ 80 for a at most 5 min physical exame .. I am not planning to come back again .
Dave Dodenhoff
City Kitty has been my choice for caring for my animals for over 12 years. They are extremely knowledgable, helpful, & friendly. I have recommended them to both family and friends who have been as happy with City Kitty as I have been.
Uodate...my family & I all moved away from Providence. My parents & my sister brought their cats to veterinarians. Their animals were given death sentences basically. I told them to take their cats to City Kitty. Both cats are healthy & vibrant as I write this month's later. City Kitty really is the best, and I will travel as far as I need to to keep them as my vets.
sedina lebrun
Just got back from this place and I HAD to write a review !
AMAZING service from the beginning until the end. They were super nice and informative , they were very gentle with my cat :) and he was not at all upset by what they were doing with him. Great invironment, although they were busy I didn't wait any longer than maybe 20 minutes !!! I highly recommend this vet and the workers. All of them were happy to help me and I was relieved to know that my cat was healthy :) !
Derek R.
Cats Only!...this is a great idea. These are thoughtful, caring people working in a calm, sort-of-quirky space. For me, taking my little buddy here is an EASY experience; it is in town (the shorter the trip in the carrier, the better), they seem pretty flexible in scheduling, and best of all, there isn’t the commotion from dogs. I love dogs, but at my last vet there would always be a few pups in the waiting room exasperating what is already a stressful situation. This, and the fact your kitty is trapped in a carrier and in a strange place around strange people and likely ill to boot can make many cats feel unsafe. Basically, night and day.
There are few reviews criticizing the pricing of this vet. This hasn’t been my experience. Going to the doc is expensive whether you are a person or a cat. Cost-wise, I would say City Kitty is roughly on par with other vets. I've been to 3 in the area. I'm sorry, but I see NO WAY that this vet is 2-3 times the cost of going to one of their competitors.
Andrew Reardon
We have been taking our two cats here for years. Even after moving 45 minutes away from Providence we still happily drive our cats there. Most of our time at City Kitty has been routine checkups until very recently. Our cat Dwight has some serious health issues and CK has been great about getting a quick diagnosis, explaining the treatment options, and being compassionate in the process. As long as their doors are open we will bring our cats here, I wish I could bring my dog too! We love Dr. Mercurio and Lance is our cat's favorite. Highly recommend.
Eileen Palenchar
I appreciate that the staff were able to see our sick kitty on short notice. Dr. Mercurio is wonderful. Love having a feline practice in Providence!!
Doris Marovelli
My Lucky is 21 years old and is thriving, thanks to City Kitty. He is on a prescription food which they prescribed for kidney issues, and his numbers have continued to improve. He is playful, active and has a great appetite. Dr. Mecurio, Dr. Lund, Lance and all the staff are phenominal. They truly care and treat your cat as if it is as special to them as it is to you. Highly recommend if you have a special feline of your own.
Y M
We have been taking our cat to City Kitty for over a year now and we are very happy. They diagnosed and well managed chronic problems that no previous vets paid attention to, such as asthma. Our cat had extensive dental work done and other check-ups. All excellent
Linda Pietras
I cannot remember how long I have been taking my cats to City Kitty. Must be over 20 years. I have always loved them. Kathy and Sarah are great vets, loving, relaxed, and caring of both the cats and their caretakers. For me, the best sign regarding the quality of the practice is how long Kathleen and Lance have been techs there.
Yu-Ping Hsueh
Love this place. I needed to bring my cat back to my country, and they help me a great deal. They explain everything in details for me and are happy to help. After a while, I moved to New Jersey for a one year working contract, and I found out that they need to change some information on the documents. Since I’m in New Jersey, it’s pretty inconvenient for me to go back to Rhode Island. They actually mail all the documents I need to my place, Twice! Very good customer service. If you need to travel with your pet internationally, this is the place.
Nancy Weil
Our three kitties have received excellent care from the vets and staff at City Kitty since 2016, shortly after we moved to Rhode Island. Dr. Mercurio was recommended to us by our previous vet, so that's what first brought us to City Kitty. At the time, one of our kitties was having a difficult time adjusting to her new environment and Dr. Mercurio helped us navigate those behavioral issues, which our cat was over within a couple of days of that vet visit, after we tried what Dr. Mercurio advised us to do. Our other two cats have chronic health issues that have to be monitored and we feel that they are getting the best possible care from all of the vets and the staff at City Kitty. We've never had a negative interaction with anyone there. We particularly appreciate that after even a routine checkup we get a follow-up phone call within a day or two.
Cassandra Galusha
I’ve been taking my Biggie boy to City Kitty since he was a few weeks old. The doctors and techs there are so comforting and educated. I recently had an “emergency” and the staff got me in for an appointment within the hour when their next available appt online wasn’t until the end of February. Simply because they care. I’ve never waited more than 5 minutes to be attended to and the staff is so gentile and kind to my baby.
Sam O'Donnell
My wife and I recently moved to Iceland and brought our cat with us. The staff at City Kitty were knowledgable and kind throughout the entire process, which was difficult on its own. These fine people made it a little easier. Beyond that, it's clear they all love cats, and will do anything they can to help them. If you are looking for a veterinarian for your cat, go to City Kitty.
Sarah Matyja
Everyone here is so absolutely wonderful that I wouldn't dream of bringing my cat anywhere else. From the second you get there you just know you can trust them absolutely with your cat. It can be a little on the pricey side but you get what you pay for, and in my eyes its totally worth it!!
Annie Cronin Silva
Thank you for squeezing us in for an appointment for our 16 year old Mercedes . It was a huge relief to have her seen so quickly when we noticed something wasn't right. APPRECIATE ALL YOU DO !
Lisa Waldman
The staff at City Kitty is excellent! The care Dr. Lund and her staff take with our now senior cats is reassuring. They call to follow up and see if things are ok. In moving back to Providence after 9 years away, one things was certain - that our Morris and Lily would be in the best of hands at City Kitty!
Alicia Felix
Luna is usually very nervous to see the vet but they handled her so well. The whole staff was very kind and informative. The location is cozy and welcoming. Highly recommend!
Marcelle Peterson
Everyone was so sweet, polite and patient with my baby boy Gavin. You can tell how much they love what they do! Such great and knowledgeable people who put me and my Kitty at ease!
Dwight A. Ernest
Truly a highly professional yet friendly and helpful vet. Best vet care we have ever received, and I've had cats for more than 60 years. Highly recommended.
Selena Maranjian
Our cat is a new patient here -- and we have been pleased so far. We needed to have him seen ASAP after a fall, and they were able to see him that day. The people there seem to care a lot about furry critters.
Bradley Soltau
If you live in the area and own a cat, look no further. Excellent experiences every time, and a really friendly staff. They treat your cat like family and go above and beyond with their level of service.
peter levine
Thanks for taking my cat in as a non-appointment emergency fir his deep bite wound! He had swift, terrific care and is happily in the mend.
Debbie DiPetrillo
City Kitty did right by Amelia throughout her life, but I was particularly thankful for Dr. Lund and AJ at the end. They did everything they could to help Amelia and supported me at the same time. Dr. Lund took time out on a Saturday to help me make the difficult decision to let Amelia go. I am forever grateful for that.
Carol Fowler
The doctors have provided great care to my 3 cats, one of whom is feral and can be a handful. In fact, she is an entirely different cat at City Kitty than the place (both cats, dogs) where I board my cats. I think my cats are much less stressed than at an animal hospital that handles dogs.
City Kitty doctors identified an eye problem in one cat and referred me to Eye Care for Animals.
The assistants are all very competent, friendly, helpful.
Lynne Tucker
There is no better veterinary clinic to trust the care of your feline companion to than City Kitty. The entire staff is compassionate, gentle, cat-focused. They know and love cats; and they provided expert care for our Maggie.
Wendy Maldonado D'Amico
Every person who works at City Kitty is a fan of felines and an animal lover. We have received excellent care and service on our visits. We adopted an adorable 15 year old torti from the SPCA several months ago. City Kitty performed a thorough exam and workup to make sure she would be in tip top shape for the rest of her senior years, and also microchipped her. They are also good about reminders on checkups. I love receiving computer based reminders, as well as the ability to check on our cat's records online. My 4 year old daughter is a cat lover, and everyone from the attending vet to the staff members answered her countless questions with patience and good humor. When my daughter asked if they had a cat skeleton she could see, lo and behold! They did indeed have one, which they let her examine. I also have to say that the clinic has a homey feel to it, with lots of amusing cat artwork and decorative items, and a resident cat who keeps everyone company in the waiting area. We love City Kitty and wouldn't consider going anywhere else!
Hanna Abramowitz
City Kitty has been one of the best veterinary clinics I have ever needed to use. My almost 6 year old black cat one day about a month back started peeing blood and my husband and I were not sure what to do. After calling them on Friday afternoon they set us up with an emergency appointment. They staff there was so kind and helpful. The appointment went well and I was given very clear instructions on how my husband and I should monitor her care. Another thing I want to talk about is the bill. I know that this may seem strange but hear me out, I have never seen such a clearly stated itemized bill before. Everything that was done, from medications to cost of different tests, was clearly stated. If I had any questions about anything it was explained. I don't get that sort of clarity on my own medical bills.
If we ever need more medical treatments for our I know we will be returning here in the future.
Sheena Wagner
City Kitty is one of the best establishments I have ever been too... As soon as you walk through the door you're greeted with so much warmth, love and support... Our Vet Dr. Lund is so sweet, warm hearted, kind and knowledge and we can't thank her enough for all she has done for our cats and reaching out to us even on her days off... The staff is always so sociable and willing to help out with any questions we may have... Even under stress, they help put your mind at ease in anyway they possibly can...
Thank you City Kitty for saving our cat Binx's life when all other veterinarian establishments turned us away and for helping us with our cat Gizmo who was extremely sick and you took him in right away without a blink of an eye even when you were backed up with other fur babies...
We will NEVER go anywhere else with our cats! ❤️
Gail Sahar
This is a great veterinary practice. The vets are wonderful and very qualified, as are all the staff. My cat is terrible about going to the vet, and they never lose patience or make me feel badly for his misbehavior. They care very much about their feline patients.
Ronni Edmonds
City Kitty staff were professional and courteous. They were patient and careful with my kitty and provided a precise diagnosis at much less than the cost at other vet clinics. I would recommend City Kitty to any cat parent!
Meg Rutter-Stokes
This is the best veterinarian I have ever been to. They are knowledgeable, kind, and clearly really care about the wellbeing of cats. They were able to take care of my cat for emergency surgery, even though they were fully booked. Will recommend to everyone!
Mary Dagostino
They took my sick kitty same day with compassionate care and professional service. The experience was stress free and the staff were great! Going forward, our new vet!
J Pounds
Our first vet visit in RI and they were super great with my cat! She's a nervous traveler and they got her all set up for her upcoming journey out of town as well as helped us with a cough she had 😊 …
Brianna Moon
Honestly going to this place was a breath of fresh air. The way the staff interacted with me was just so calming and truly made me feel that they actually cared about the issues my cat has been going through. It was just such a nice experience and I am so happy to have started going here.
Tammy Wiggin
Very friendly atmosphere, the staff is amazing. Our cat is a little devil and not here she was totally comfortable with staff she made it look as if she really is an Angel lol
Jennifer Barredo
City Kitty is phenomenal! No better place to take your cat in Providence. Drs. Lund and Mercurio will explain what's up with your cat in as much detail as you wish. They are exceptionally supportive and communicative throughout the hard process of taking care of a kitty in their last days...and great with kitten care too! The staff are all great with the cats, it's clear that they enjoy what they do.
Mark
If there were a higher grade, City Kitty deserves it! For now 5 stars is the best is can do. The entire staff is full of compassion, warmth and understanding. Their knowledge of cats is vast. We are hopeful our boy will pull through with their care. The atmosphere is so calming even our boy Razzle felt it. He never in his 6 years was so calm for a vet visit. We can't say enough great things and are forever grateful for their kind, caring and humane practices this Clinic provides.
Adam C.
City Kitty is a great veterinary for cats. I had a similar procedure done with my cat in Portland Oregon and the price was 30% more. The entire staff are so caring and helpful and their new location (I never went to the old one) is so beautiful.
Kimberly Sawicki
Best vet we've ever had the pleasure of taking our cat to. Extremely knowledgeable. Friendly staff. They truly care for all their kitty patients. Can't recommend them enough!
Jonny Burton-Williams
Top quality care for cats. The staff is very friendly and responsive and they called me back after the appointment to check in on our office kitty. Wonderful people, highly recommended.
Jennifer Monastesse
Brought my cat Kitty to City Kitty a month ago because no other vet could figure out what was wrong with him. They were honestly the sweetest people and truly helped us get an answer. They were so thorough in trying to help us. They referred us to Ocean State to see a specialist and when they got the report there was nothing left to do they even called to check in to see how I was doing. I only met them twice but I would refer them or go back in a heart beat.
Harold Roth
This is the only vet I have taken my cats to that willingly itemizes all the expenses before anything is done and doesn't act all coy about it. They also will work with a person re breaking up payments. Yes, they are more expensive, but I have to say that their techs and the vets themselves seem very knowledgeable and gladly explain things to me. They also are not set in their ways in terms of treatments. I've had cats for decades, and this is the best vet clinic I've found.
Lance Borek
We have 3 cats that have all been to city kitty,we have tried some local vets but they recommended city kitty after having an issue with one that was tough to diagnose,we now use them for everything,it is worth traveling to get this kind of service.
Ryan (Ryguy)
These people are the absolute best cat clinic around, paws down. I'm so incredibly grateful to have been told about City Kitty and wouldn't bring my buddy anywhere else.
Thank you so much City Kitty! 🐈
Kerry Quaile
My cat needed emergency surgery. The physicians and nurses were incredibly responsive and professional. Highly recommend for your furry friends.
Di Jacobs
We have had nothing but great experiences at this office, with everyone on staff. Even when behavioral problems became an issue with one of our rescue cats, they did not push medications, and gave many alternative options. I never feel pressured to have interventions that I don't feel are necessary for my kitties, and they are healthy and happy, despite not being so when adopted. That means the world to us. I highly recommend this practice!
Michael S
I'd rate City Kitty 5 stars ++++ We switched to City Kitty this year after being with a previous vet for 14 years. The main reason was w hen we heard they only specialized in cat care we thought this was unique. Dr. Mercurio and Dr. Lund have provided the most professional and knowledgeable care that we could ask for our two Siamese cats Oliver & Elliott. We recently went through a terrible medical situation with Elliott and both doctors were there providing the right information and knowledge to help us make tough decisions in Elliott's best interest. It was a relief to not only have this support from the docs but also the staff. I've never experienced a staff at any medical facility (animal or human) that is as professional, considerate of the animals and us, and compassionate. That is why I'd give City Kitty 5 stars plus!
deneen roberts
Great service! COVID procedure was easy. Very friendly, professional and had our cats best interest at heart. Thankfully our senior cat is in great health! Quick appointment as well.
Leah McCue
Awesome experience. The staff is thorough and considerate. The facility is clean and friendly. They took their time examining Simon and didn't act like they were in a rush. It really felt like Simon was a VIP kitty. Thank you so much. Great prices, too!
Michael Ferrier
The doctors and staff are thorough, knowledgeable and friendly. We love City Kitty!
Danny Boyle
My cat Rocco has been a patient at City Kitty for a while. He just had his yearly checkup and they did well as usual. He was a bit anxious this time, but they understood very well and all they got was some hissing and growling. Love Dr. Mercurio's care of him and all the staff.
Gail Bernstein
Always very helpful and polite staff. The vets there are amazing ,wonderful and informative. They have saved my kitty from a couple UTI emergencies and their recommendation to switch food now means my kitty no longer gets once a year UTIs. The app lets me order food and schedule appts in a very convinient way. My kitties also greatly appreciate the cat only environment as they kinda freak out around big/loud barking doggies.
Maria Galeas
I am very happy with the attention my kitty received. They are very professional and caring... Even after the visit, the Veterinary call me twice, one to give me additional information, and the following day to ask how my kitty was doing. I highly recommend City Kitty Veterinary Care! 🥰🥰🥰🥰 …
Rossoni Correspondence
Clean, friendly, knowledgeable, just cats - what more can I say ~ Tig
Melinda Marrero
Took care of my cat Milo. Wonderful customer service. Informed me about everything when he went to surgery. 10/10 would recommend.
Jessica Duggan
We love City Kitty! We've been taking our cat here since we got her, and we wouldn't want to go anywhere else. Their prices are fair, they're kind and friendly, and they clearly care for their kitty patients!
Naran Ou
We had an emergency...our JellyBeans was in labor and had the last kitten stuck half way after pushing for more than an hour. We called and they accommodated us right away. The staff was great. They knew what they were doing. Once we walked into CityKitty, we knew we made the right choice. They provided us with information and treatment before and after. This will be our place for future visit. Thank you.
Joseph Giglietti
It was a good experience except the technician was slightly rude in the way she asked us to put our mask on. We both had them on but lowered below our jaws and we would of gladly put them in place. We still put them in place but the Technician could of used a little more tact and poise.
Anna DiStefano
Another great visit to City Kitty. I worked with Lance for the first time, he put me at ease and offered great suggestions to my concerns. Everyone at City Kitty has been friendly and supportive and I trust them completely with my kitty Miley.
Rowan Tiedemann
I absolutely love city kitty. Every time I bring in my cat they treat him like he is their own kitty. They are warming and welcoming.
Terry Meyer
My love for all the folks, all the doctors and staff at City Kitty started ten years ago, and continues. They are careful, aware, dedicated cat people. I feel quite confident going there - that my cats are getting the best care possible.
Blackberry Q
I have been taking my kitties to City Kitty since it opened - and would not take my precious babies any where else. Dr. Cathy Lund and Dr. Sarah Mercurio are the best veterinarians - ever. Their knowledge of felines far surpass any veterinarian I have ever gone to in the past. They live up to their name City Kitty! CC
Katie Buxton
I love taking my cat to a vet that specifically deals with felines! They are very responsive, always answer any questions I have, the staff is friendly and the building is cute and clean. Highly recommend!
Christine Marino
I can not say enough about City Kitty! I have been dealing with one of my ragdolls, Louie for some time now and to much resolve with many efforts he was just not getting better. I brought him in on Friday and Dr. Palmer was able to 100% help him. Today he is eating and running around playing with his sister. Dr. Palmer thank you so so much for your kindness and understanding. To AJ.. you are a true blessing to this establishment and I truly thank you for everything! Much love! Christine Marino Levesque
L S
City Kity is the place for your cat to go! My maincoon gets shaved every 6 months or so. Not only did they NOT price gouge me like similar offices in the area, but they were able to find issues other offices neglected to tell me about. I wish I had found them so much sooner!
Peter Viera
Great service. They made me feel comfortable as a new parent and answered all my questions. To me the place was very warm and welcoming. I'm not so sure my kittens would agree though.
Rosemary Beagen
I had all my questions answered. I cat seemed fine after his rabies injections. I did not take too long.. His appointment was at 11:15 1m 1nd I was on the way by 11:30am.
Bobbie Schaeffer
City Kitty has been a trusted place for us to take our cat Mitzy. The staff is the most friendly and caring group I have ever encountered in any medical office. How I wish human medical offices have people like these! (People should be trained in this office!) Dr. Mercurio is a knowledgeable and caring vet. She keeps her promises to call us with results from tests and we feel confidant having Mitzy in her care.
There is never a wait to have our cat seen. When we call with a problem, every effort is made it get us in as soon as possible. The staff handles Mitzy with lots of TLC even with her angry growls.
Best place to take your cat.
Melissa Herliczek
City Kitty earns six starts in my book! Lance and Dr. Mercurio are true superstars. Caring, attentive, professional, compassionate, and openminded. I am always left with feelings of gratitude after an appointment there. I could not recommend them highly enough for any other cat lovers in the Providence area. You owe it to yourself and your kitty to go to City Kitty!
Harry Sterling
We are now taking our second cat to City Kitty. We value the focus on cats alone. The staff has always been helpful--during the visit or on the phone afterwards. And, they like cats and treat them well!
Karen Robbins
I just had my first appointment at Citty Kitty and can not say enough good things....the location is great, convienent in a fun and interesting space...the vet techs (Lance and a woman) were awesome, and I really could tell that they knew what they were doing and handled my husband's cat from hell with gentleness and ease (despite an endless stream of growls and hisses). We saw Dr. Mercurio, who was also great...no judgement on our cats' overdue vaccinations, or pressure/pushing expensive interventions, products, or anything..just a good, sound eval, clear recommendations, and helpful advice. I look forward to coming here for our future visits. Would recommend to anyone and everyone!!
Oh for our two cats, one healthy and one needing some acute management, I found the prices to be EXTREMELY reasonable...much much less than we came to expect in DC area and Boston. I was expecting to pay a good deal more than I did for the care of two cats.
Travis Smith
Friendly and knowledgeable staff. Clean and fun environment. My cat was well taken care of. Thank you!
silver star
They are always so nice here. There are also two cats that walk around and are very nice.
If your cat is on the aggressive side they definitely have a gas that they can give your cat to put him to sleep while they do check ups.
Jason Miller
Great, friendly staff. My cat has never been in more capable hands.
Jenna
I cannot speak highly enough about my experience at City Kitty! I called at 4:30 PM on a Friday when I noticed my cat Vinny was showing signs of an ear infection. I did not want him to suffer through the weekend, and the staff was kind enough to fit me in right before closing for the weekend. The techs were so unbelievably kind, patient, and gentle with Vinny, and I knew instantly that Vinny was in good hands with them. Dr. Mercurio was also extremely gentle and informative, and she patiently answered all of my questions, even at 5 PM on a Friday. Overall, this was the sweetest and most patient vet staff I have ever encountered, and there is no doubt that they are passionate about and highly skilled at what they do. I did not feel like I was being nickel-and-dimed, nor was I made to feel rushed as with many other doctors' offices. It also doesn't hurt that their new facility is absolutely gorgeous. I am so happy I found them!!!
Kristina Fogarty
I have taken my kitty to a lot of different vets since I have gotten her. This vet is our vet for life now. The staff is easy to talk to and very understanding. An extra 10 points for the payment plans they offer!
Christopher Kelley
The most knowledgable and thorough doctors and staff. I have been coming here for over ten years and they are consistent in everything from common check-ups to a more challenging diagnosis. Everyone here is extremely compassionate and call to check in after treatments or during recovery. If you have a cat, why would you not go to a cat expert? Oh, and the best part is you get to visit Tony (the fuzzy employee with a tail). I would never go anywhere else. The best!
Amanda Schiffer
Even tho they were not accepting new clients they made time to see my willow bean due to my concerns with her diet. They were very professional, comforting and responsive. Happy to have found them!
Shannon Wittwer
We're brand new transplants to Providence, and came across City Kitty during a walk down Hope. Our almost 7 year old cat, Samwise, was due for her annual and rabies, and I liked the look of City Kitty so my boyfriend and I decided to give it a try, and we're glad we did.
The staff was very friendly, and full of compliments about Samwise, which is always a plus. :) Dr. Mercurio answered all our questions and took quite a bit of time to talk with us.
I really appreciated that the results of her parasite screening were available immediately, that was a first for any vet visit, in my experience.
The cost of the appointment was reasonable, we didn't get a hard sell on any services or products, and we got a good deal on Sam's heart worm preventative.
All and all, as long as we're in Providence we have our vet.
Patricia Galvao
Hello City Kity,
Just wanted to thank you so much for putting my mind at ease with my beautiful kitty Sasha. She’s been a part of my family for the last 18.5 years and we absolutely adore her!!! So when she started coughing and getting thinner, we became really concerned especially since she’s an older kitty. Plus we never want her to be uncomfortable in any way. So I started do some research and was super excited when I found City Kitty which was right in my neighborhood. Last night was our very first visit and I was greeted by Beth which was super sweet and caring to our needs and tookthe time to listen to my concerns. Then I met the vetenarain which was also caring and very kind. I knew that City Kitty was my new place to take both my kitties. Thank you so so much for being kind and attentive to my sweet Sasha and to me. I’m looking forward to our new relationship.
I can’t thank you ALL enough!!
Pat and my sweet Sasha (18.5 years young 😁 😺😻
Erin Carolan
City Kitty is the place to take any furbaby, especially cats that get a little "nervous" (to put it mildly), like my guy. They came up with a plan last time to sedate him before his future appointments and it worked! It's no longer a nightmare heading to the vet. The care and love is evident in each Dr. (Mercurio-:) in this case), and hardworking staff members (Lance & gang). I also appreciate the candid itemization of costs before services, something not all vets are so forthcoming with...and lastly, nice Mosaic Dr. Lund!
Mary Casey
Staff is very knowledgeable and friendly.
When my cat was very ill, two other veterinary clinics treated him without success. I took him to City Kitty where he was correctly diagnosed and treated. He remains healthy.
City Kitty is the best.
Marcie Un
I would like to thank City Kitty for taking my cat on that same day!!! Very pleased with the staff..as they kept me updated while my cat was there. I do recommend this place for your kitty!!
Karen Babbitt
It’s tough not being able to go into the building with your kitties because of COVID, but City Kitty staff do a great job of keeping you informed and staying upbeat. The process is smooth and safe.
thomas r. king
Always five stars! As busy as they can get sometimes, I’ve never had to wait for more than a few minutes. My one request: Bring Lance back!
Brian Peruggi
So the post below I must have not finished or hit the wrong button, so this is an update to an update. City Kitty was again just awesome for us this month. We've been fostering a hospice cat with Cancer, Buddy, for about 7 months. He was given 6 weeks to live when we first got him, but with City Kitty's care he made it an astonishing 7 months!!! It's tough to write a review when you lose an animal that you've bonded with, but City Kitty really helped me with Buddy's passing. Unfortunately, Buddy died suddenly a few weeks ago while I was away on a business trip and my wife found him. It's not how we wanted him to go, but higher powers had different plans. My wife, Nicole, who was very shaken up had to bring Buddy to City Kitty by herself. I called and spoke to Lance and he said don't worry, they'd be waiting for her. When she drove up Lance immediately went out to the car before she even went inside, grabbed Buddy and took him in for her. He spent time with Nicole and consoled her in my absence. What a wonderful vet tech he is. The next week I went to pick his remains up. I walked in and one of the new techs was at the front desk. I said I was there to pick up Buddy. He started looking into the computer to see what was going on. I was really having a hard time keeping it together and I kept saying to myself, "please don't make me say I'm here to pick up my dead cat" but again, Lance was right there. He spotted me as he was walking in the back room and said, "Hey Brian, I'll get Buddy for you". He brought him out and talked with me with total compassion and knew what a hard time I was having. To top it off, we received a wonderful hand written note from both Dr. Lund and Dr. Mecurio expressing their sympathy. City Kitty, and ESPECIALLY Lance are just top notch!!! Thank you for being there for us and just being amazing!!!
As an update to my previous review (below), we just rescued a little kitten who has had a rough first 5 months (lost his right front leg, had some little wounds on his legs/body and was shy and scared) and City Kitty squeezed us in on the same afternoon I called to ask if they would look at him if we took him from the shelter right away. Kathleen, Lance and Dr. Mercurio were simply wonderful!!! They got us right in, assessed little Oliver and treated him for all of our concerns. We took him home that same night, and within hours he was looking around to play with our other cats. It's almost like he knew we and the staff at City Kitty were there to do nothing but help him. City Kitty is a WONDERFUL vet, and I can't say enough nice things about them. The level of care they provide is awesome!!!
City Kitty City Kitty is simply amazing. When our little girl Callie was diagnosed with cancer, Dr. Lund and the team's level of compassion and care were simply amazing. A special mention must be made to Jill. She genuinely cared and loved Callie from the beginning to the end, and her compassion was great comfort to my wife and me. When it came time to put Callie down, Dr. Mercurio was patient, understanding and kind. We know that Jill and the entire team at City Kitty made Callie's last months the absolute best that they could be, and we're forever greatfull!
Robert Iovino-Zúñiga
Everyone at City Kitty has the welfare and health of my cart, Jove, first and foremost, in mind, whenever I take him there. Even though he can be very difficult to handle b because he gets so scared and becomes combatative, they talk to him and handle him with living care. Whether talking on the phone with someone at City Kitty or actually coming to the office, I always receive personalized care for Jove and guidance for me in my caring for him. They are the BEST!
Angela Meuse
City Kitty has been amazing at helping me navigate my cat's health. They diagnosed her diabetes and gave me the information I needed to keep her in good health. I would recommend this office to any cat owner.
Sarah Nehama
We love you all at City Kitty!
Thank you for being so caring.
Colleen Sheedy
We have 3 cats and they are treated so wonderfully here. They are very attentive and respectful. The vet even calls to check on our girls on her day off!
Susan Quattrocchi
I know the kids are in good hands ❤️
Toby one eye vomiting all night….rushed him in Friday morning….called at 8:59 1/2 they answered the phone…..I was already in the parking lot. They brought him right in and worked on him ASAP. I was back at home with him in an hour.
Laura Jeffrey
City Kitty is amazing, the staff is very kind and helpful and always treats my cats like their own.
Katy Dieber
Very personalized and warm care. My cat loved them -- she actually would purr the whole time she was there! When she passed, they sent a personal and sweet sympathy card. Everyone seems to genuinely care about all the cats that come through.
Oh, and free parking in the lot across the street.
Julie Ladebauche
The amount of love and appreciation I have for this group of staff is unreal. A year ago I brought them my little Nala, the original vet at banfield essentially turned us away with an "I cant do anything for you" attitude. We came here, found out my girl had a heart issue and for a little over a year now they've treated her heart issue and given her the absolute best care. Unfortunately Nala made her way to the rainbow bridge last night, my first call was to city kitty, the amount of compassion and care they've shown me is anything anyone could ever ask for. All I can say to anyone reading this is dont even think twice about it, bring your fur babies here. I promise you you'll be given the most respect, care, and love you've ever felt. Thank you to absolutely everyone who helped us through this past year and 3 months.
Tina Wood
They have taken wonderful care of all of my cats for years and are the nicest people.
Wendy Auclair
I wouldn't bring my cat anywhere else. The staff is great and genuinely loves cats. You don't have to worry about dogs stressing them out. They are very personable and seem to know more about cat issues than anywhere ive been.
Tom Jack
All cats should have the chance to be cared for by the team at City Kitty.
All COVID regulations are followed, and City Kitty can fill the majority of your cat's prescriptions. Your cat's health will be sittin' pretty with a visit to City Kitty!
Michael Norton
The staff at City Kitty make you feel like your kitty and your time is important. They are professional, friendly and efficient.
Robb Barnard
The nicest bunch of cat vets I have ever come across. They care, they are super understanding with both cats and people, and are very responsive to concerns.
Ophelia Drowns
Awesome vets that truly cares. They remember how my cats are by name. I brought one of my cats in and they started talking to me about their past behaviors and siblings names
Lynn Walker
This hospital impressed me .... smooth operating and staffed with friendly and knowledgeable people who have a gift for calming cats and reassuring their humans.
Carlos Rodrigues
One visit and I absolutely love the staff they are GREAT! Nice people and you can tell they really care about the animals. They are so easy to talk to and explain everything. HIGHLY HIGHLY recommend City Kitty
Emma Davis
Always such a pleasant experience. I’m always confident my cat is being well cared for by people who love cats.
Johnnie Lotesta
I love City Kitty! They are very knowledgeable and care deeply about their feline patients. I have been going to them for 3 years and have no intention of changing veterinarians. Best one I've had!
Chris Hughes
If you have a kitten or cat that you love and want only the absolute best for, then there is no better place than City Kitty. In addition to the specialized expert medical care provided by the Vets, the entire staff is wonderful--always friendly and compassionate.
Sharyn Hallal
Excellent! Everyone at City Kitty is very kind and responsive! They listen to what you have to say and provide care according to your needs!
Alec Redfearn
There simply is no better vet for cats in the Providence area. The staff at City Kitty are highly competent and they help to create an atmosphere of individualized care. They are the best.
timefor Champagne
Awesome place. Everyone that works there is knowledgeable, friendly and professional. Had an emergency for my cat and they were able to make room for her and get her all fixed up. Couldn't be happier with the experience.
Unknown
Great experience, were very friendly and welcoming. My new cat enjoyed the experience with exam rooms which were cat proof and secluded. Great prices for exams, shots and all up front and itemized.
Holly Mills
The entire staff was super friendly and knowledgeable. They took great care of my baby and were willing to listen to my fears and answer my questions. They also gave her a cat nip toy when we left that she loves
Shannon Bloom
Our first visit to City Kitty went really well. The staff is compassionate and knowledgeable. Prices for a yearly visit were reasonable.
Steven Mercurio
City Kitty are very compassionate and professional people who I have trusted over the last three years with our cat. We moved out of Providence, however, we trust them so much that we continue to drive out of our way to them to care for our pet.
Rosemary Beagen
It was the first time my animal went into the office ,and I stayed in the truck. It was fine. I think I talked with everyone in the office more than once.
I was pleased with the whole interaction. I felt informed .
JUDY COOK
City Kitty is the only place to bring your cats. Everyone is very caring not just to your cat but to you as well
Great cat friendly environment.
Sarah Morenon
Very nice people work here. Nikki was great with my cat Cleo. They also carry supplies like food and treats, and flea potions.
Lyndie Fonseca
I was extremely pleased with the way they took care of my Gregory AKA G.G. They also worked with me on the payment for treatment... my G.G. Is back home and doing so much better now. I highly recommend City Kitty❣️😻💯 …
Michael Refino
I take all my cats to City Kitty!
We love them.
They are the best.
Beverly Perron
They were Kind and Courteous on the phone with me and I have an appointment on April 26th to bring my Cat in to be seen because she has an Abscess on her tail which might require surgery.
Kyle Tobin
Very organized and very accommodating. All staff are great at helping animals while also communicating with the humans as to what is going on with their pets
Rosie
This is a well-run practice with great staff and physicians.
Raynisha Witherspoon
Great place for your kittens and cats. Workers are very open, upfront, and just want you and your kitten to have great health
Christy Cline
Very professional staff that were really good with my cat. I will definitely be going there again when needed to keep my cat in good health.
Michael Hyland
Bombay has been going to City Kitty for 10 years and he thinks it's the purrrrr-fect place for him! (Sorry I couldn't resist the joke).
Dr Lund and Dr Mercurio are always so friendly and genuinely happy to see Bombay and make sure his health is taken care of. Susan and Lance are also very attentive and loving with Bombay (even when they tell him he's packed on a few extra pounds)
I couldn't be happier with City Kitty and am sure you'll feel the same!
Eni Valerio
I had my first visit there this week and have nothing but amazing things to say about this place. Everyone was amazing!!! I even got a call the next after my appt to see if i had any questions. I had to pick up a vitamin for kitty and the vet tech say down with me and explained everything thoroughly.
Lynne Larson
Best vet in Providence. Warm, friendly atmosphere, terrific vets and staff, and they cared for my beloved elderly cat right through to the end with caring and kindness. 10 stars.
Carol Fowler
My cat exhibited distress shortly before CIty Kitty closed. They invited me to bring her in, diagnosed an infection and treated her. I am very grateful that they were willing to see her late in their day.
Hannah Morrissey
I had so much relief after going to City Kitty and so did my cat, Lola! They were able to get me right in when my kitty needed to be seen. The entire time we were there, the staff made me feel completely comfortable. The care they gave my cat was extraordinary and I left feeling so much better. And Lola is like a kitten again, she is so happy! Thank you City Kitty!
Halley Lavenstein
City Kitty is always so responsive and take great care of each of the cats we have had over these many decades!
sinead Cawley
Staff was very professional and caring listened and addressed all of my concerns dr mercurio and our technician Jill were absolute sweetheart s right along with the rest of the amazing staff from the way they were able to see us in a timely manner as a new patient their cleanliness and attention to detail thank you all so much for making nemos visit as easy as possible for her and getting her back on her way to recovery
Kathy Blocklyn
Take clients on time, very thorough and the staff is very caring and efficient.
Melany Garcia
Loved the employees, place and how clear they were with the work. Felt completely comfortable and were super patient with my cat who tried wiggling her way outa their hands.
William McDonald
The best visit to a vet I have ever made!
DJ Paquin
Always so accommodating to my very unhappy Miss Harmony. She has asthma so must visit often, staff is gentle and caring!
Tempest Owlkeyme
Excellent care and focus - they take the time to consider each cat and listen to what's going on. Upfront about costs and options.
Lori Giuttari
I love City Kitty because they are all about cats! Everyone is happy and friendly and knowledgeable!
Johann Altenburg
Probably the best place in RI for cat- only vet care! Never have to worry about dogs around the baby. They're very friendly too, without sacrificing professionalism
Courtney Pereira
Excellent care! Everyone is so incredibly kind and I get ushered into a clean room immediately. I wouldn’t trust another vet with my cat care!
Erin Haas
The staff and services at City Kitty are amazing. They have given all three of our cats wonderful care. Ripley, Phin and Jess Belle say thank you!
Ali-Rose Clark
Absolutely wonderful staff! They were informative, kind and very helpful! Everything was clean and they made my kitty Bonnie and I feel very comfortable! I highly recommend City Kitty to everyone!
Diana Arcand
Dr Lund, Dr Mercurio, Chris, Lance, Rebecca, Kathleen and Entire Staff of City Kitty
I want to Express my Deepest Gratitude for the Wonderful Care given to my Dear Scottie! You were all so Compassionate and Understanding through each moment of Scottie’s Illiness! Having Scottie for almost 17 years was Truly a Blessing! He was my Buddy and I certainly do Miss him! Thank You for all your Support and the Wonderful Care you provided to him! He certainly knew you were all there trying to do everything possible for him! At the end, you all were a Great Comfort to me!
From Scottie and I, Thank You all!
Heather Waxman
Wonderful pace. Wonderful people. I always feel so safe leaving our kitty in the care of the City Kitty staff. We are loving the new Hope Street location too!
Andrew H
The most amazing cat vet ever ! Everyones so nice and on top of everything ! Everyone went above and beyond for me and Ava. Highly Recommend. Will deff be comming back. Could not be happier.
Eric Zelman
The only place I'd take Bullseye- as always they're super responsive to calls and questions and accommodating when my cat is uncooperative. Over the years Dr. Lund and Dr. Palmer have been a wealth of information for us.
Maureen Maloney
Dr. Lund and the others at City Kitty have taken care of my cats for over 20 years... with love and understanding. This is the best place for your cat's healthcare!
Elisabeth Gilmore
I feel confident Archie and Lilly are in the best hands. The staff are so loving to both cats and very knowledgeable.
Luis
During these difficult conditions we are living City Kitty were thorough and very professional. My girl Queeny has a super visit and staff was very accommodating. Thank you
Marsha Kartzman
Purrfect! My guy came in for his summer "do" but was sick. Dr. Mercurio saw him immediately and he is on the road to recovery. Everyone at City Kitty is so nice and supportive, yet also terribly and extremely competent at the same time!!!