Reviews of MidCity Veterinary Hospital. (Veterinarian) in New Orleans (Louisiana).
MidCity Veterinary Hospital
3821 Orleans Ave, New Orleans, LA 70119, United States
Description
Information of MidCity Veterinary Hospital, Veterinarian in New Orleans (Louisiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of MidCity Veterinary Hospital
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
9 am–2 pm
Popular times
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Reviews of MidCity Veterinary Hospital
Brandi Wolfe
They've been our vet for 15 years. I love and trust Dr Hess and the staff with my most precious loved ones. I can't say enough good about them. Prices are reasonable, and the care my dogs and cat have gotten is top notch.
l butlyr
Thank You Dr Hess! Our Butch was limping for the past few days after playing w/my Daughter's very energetic puppy. Contacted MCV and got a next day appointment. Dr Hess checked Butch out turned out she had a sprain. Thank you Dr Hess. You and your Staff are amazing. God bless y'all!!!
Kim Morris
Dr. Hess, Dr. Hartdegen, Dr. Maddox and their incredibly amazing staff are the absolute best at what they do. They have taken such great care of our puppy and 2 cats, like we are all family. We recently lost our cat, Mook, who lived to be at the old man age of 19 years old. They did everything they possibly could to ensure he was living his best life after being diagnosed with kidney disease over 2 years ago. They were able to prolong his life by helping us change his diet, water intake, etc to make sure he was getting everything he needed. A month ago, after his passing, they helped us in ways I've never seen a Vet has done before. They even sent us a card with such kind words that I cried tears of joy at the thoughtfulness and time they took to write each note, which helped me remember my sweet Mook even more. I'm sorry for the long winded review, I just think it's really important that people fully understand the kind of care they are getting when they go here, it's not just getting your pet in and out, it's white glove service, and they will love the sh*t out of your pet and would do anything for them.
Skyla Keys
Amazing staff! The doctor is very patient and very understanding! She’s also very well versed in preventive measures for your dog. The staff is sweet and patient. Almost all documentation is sent through email and the area is very spacious. My high anxiety Shih Tzu loved it. With an appointment, but they do take walk ins, we were seen on time and out in 30 mins. Highly recommend!
Kurston Melton
We're new patients and had a stellar encounter with Dr. Hess and staff. This is our 3rd vet and finally feel like we found a vet and team that are calm and caring with our overly anxious dog.
Ashley Beam
I had a stray dog show up to my house. I took her to MidCity Vet and they were so helpful and tried their best to find the owner! The people at the front desk were so nice, welcoming, and helpful. I will most definitely start using them for any needs for my cats.
Alexis Sucharski
Awesome, friendly, & helpful staff! This is not my regular vet but I needed my dogs rear end expressed and was looking for somewhere close to my house that could do it as a walk-in. I was extremely impressed with how great they were. Definitely would recommend them if you are looking to find somewhere for your fur babies.
Kristen Malaki
MidCity Veterinary Hospital has been an incredibly kind and helpful facility that has taken animal care to another level. I am so grateful for Dr. Hartdegen and her professional team of dedicated individuals. From the initial phone call to having our last moments with our beloved animal, MidCity Vet Hospital has been compassionate, knowledgeable and above all empathetic to their patient's and their caregivers. Thank you!
H Wylie (HaKiaAshé)
My Riley loves, loves, loves her Vet! We live blocks away and if she could, she'd walk herself to visit Dr. Hess and staff. (Trust me, she has tried! LOL) At 6 months, my miniature schnauzer was extremely sick and was close to death. THEY SAVED HER LIFE! Riley, my family, and myself are forever grateful and couldn't imagine her little life being put into anyone else's hands. 3 years down and many more to go!
Jodie Zoll
I've never had a bad experience with MidCity Vet! The staff is always kind and upbeat, and I know they take such good care of my cat since she always shows them her sweet side (after yowling the whole car ride, there, of course). Dr. Hartdegen is always warm, clear, and straightforward, which I appreciate. The building is always clean, and everyone is very prompt about information. I've considered bringing my parents' pets here, too, even though they live in Kenner!
Jay A
The doctors and staff at MidCity treat their customers and patients with the utmost care and respect.
Lily Stricklin
Midcity Vet has the friendliest staff and always get back to me promptly. My dogs love going there and give Dr. Hess and her staff lots of love. :)
This doctor's office also follows safe Covid protocols, which made me feel even more secure when having to bring my dogs in for checkups. ✅
Vikara “Kari” Rivera-Lopez
I have been visiting this clinic for a few years now and have never had any trouble. I’m very grateful that Dr. Hartdegen and the techs have always been patient with my dog who’s a very frequent (and anxious) visitor. The pandemic has made my dog a bit more anxious to go to the vet but I know she’s treated well there. It’s always great to be greeted with David’s humor at the front desk as well! Definitely helps during stressful times.
Thank you to Dr. Hartdegen, techs, and front desk staff for making appointments easy and creating a safe environment for Emi. I really appreciate it!
Alex Juneau
There aren't enough good things I can say about MidCity Veterinary Hospital. The staff is kind and attentive, the cost is very reasonable, we get same day service when issues arise and our dogs love them! Our pups have seen both veterinarians and found them to be equally amazing. They take time to talk to you about your pet and follow up to check their progress. They also respond to email inquiries, which is a huge benefit for any pet parent. I highly recommend them!!
Maria Clark
I absolutely love this place. My dog Cassie is always treated with care. The staff is friendly and professional. The doctors are available over email when I have questions regarding my girls frequent skin issues. It’s a safe place and I feel so comfortable knowing my girl will be well cared for here!
Michael Hays
I absolutely love Mid City Vet. They are so kind to my puppers, do a fantastic job looking over them, and are surprisingly a fair price. Meds are cheaper through them opposed to Banfield and Metairie Small Animal.
Pineapple Black
What an amazing vet! They got my furry heathens an appointment very quickly, worked with my need for an early appointment, and handled the fact my female dog does not play well with others without batting an eye. They let my heathens love all over them, and provided exceptional vet services. Dr. Hess explained everything she was doing, and when tests revealed the heathens had issues, she explained my choices and reassured me I am not a lousy pet mom. Their facility is clean, and all the staff are welcoming. I'm so glad I made the switch!
Jessica Lanzkowsky
I had a senior dog and have seen probably every vet at this location, and all are incredible. My primary vet was Dr. Hess, who was the kindest, smartest and most patient vet you could ask for. All the staff LOVE animals so much and are such a pleasure to talk to. Even on bad health days, the staff is so positive and knowledgable that it’s hard to leave feeling sorry because you know your animals are being well taken care of. Whenever we are ready to adopt again, i will absolutely be taking my animals to Dr. Hess.
Christina Sherry
Very friendly staff, handle my pets like their own. Knowledgeable and able to easily answer any questions. Four stars because follow-up can be slow (and I often have to be the one to call for lab results) and invoices not always sent via email when requested at appointment. However, staff are quick to resolve any issues and always with a friendly demeanor. Highly recommended!
Jeb Loew
Great place. They are so kind and caring. When we had to put our poor puppy out due to his uncurable pain it was heartbreaking but they were there with us and even sent a sympathy card signed by every staff member. Even the vet used to let him give her puppy kisses. They cant handle major stuff but will easily set you up for big surgeries etc.
Sally Wightkin
This is where I bring my dogs. When something unexpected comes up with one of the dogs, they always managed to get me in the same day to have them checked out. The staff is always friendly and very helpful when you need information. They always go above and beyond expectations. I call them sometimes with just a question and they help me with whatever it is. I cannot recommend them enough. They really are the BEST!
Patrick Armstrong
We've brought our dog to this vet for almost a decade. They've always been so good with him & very helpful to us.
Their COVID safety protocols for dropoff & pick up are easy to manage
Heather Rice
Dr Hess and staff are amazing! I am new to the city and am so happy we found Mid City Vet. I have a dog with a long term injury (with new complications) and Dr. Hess is very hands on and emails or calls (at least) weekly to check on his progress. She is very open and responsive to all questions and concerns. Everyone I’ve ever encountered at this clinic is professional, friendly and encouraging.
Kathy Griffin
So I’ve been coming this vet for a few years and both with my elderly dog and my kitten, they are FANTASTIC. They are kind and patient, they care about making sure your pets are comfortable (as they could possibly be at a vet) and they’ve gone out of their way to make sure my old dog got the meds he needed- even when they were closing for a holiday! Both of the vets we’ve seen were great and the admin staff are gracious and caring and sweet. I love this place and recommend it to anyone that asks!
Max
Me and my wife went here to prepare our two cats for moving to Europe. Dr. Hess and her staff were extremely helpful and kind. Our cats were treated very well, and they went above and beyond in helping us get all the correct documents in place. Great followup through both calls and emails, they are also very quick to respond to any questions or concerns. Thanks for the help!
R L
I've been coming here with my pets for over 7 years. We moved to Kenner from Mid City, and I refuse to go anywhere else. They treat my pets and I like family. They always respond to my e-mails even if it's on the weekend. They are very compassionate to my nervous nature about my animals when they're sick. The doctors are just amazing!!! The office is pristine! The entire staff is professional, and caring. I love Mid City Vet. I wouldn't take my pets anywhere else.
Lauren Clement
Dr. Hartdegen and Kathleen, and the whole staff, were welcoming, compassionate, and knowledgeable. They truly care about their clients and patients; my little kitten Rory received excellent service. Very happy I made the choice to go with MidCity Vet!
Hervin Guidry
Dr. Audrey and her staff are wonderful!. They take great care of our 3 dogs.
Miranda Thomas
Dr. Hess is the absolute best veterinarian I could ever imagine having. She and her wonderful staff helped my boyfriend and I through the worst moments of our life with an incredible amount of love, care, and attention. They knew and loved our cat and would treat him as if they were family, we never had to remind them of what happened during previous visits, and Dr. Hess would call us on her days off to update us on test results and to check in. She diagnosed our cat quickly and confidently, kept him alive and comfortable for as long as possible, and though we were not able to bring him in at the end, she mourned him with us. I am still in shock and so much pain, but I wanted to write this review so that Dr. Hess and everyone else will know how much she helped us.
Sarah Jannette
Dr. Hess is hands down amazing, kind, generous, and incredibly smart. She is one of the most genuine Veterinarians I have ever met. Our two cats were very sick and required a lot of attention... their prices are very competitive and they will even help you find a better price online for the food or supplements you need. She explained everything in a manner that someone who is not a dr or in that field could easily understand. I have already pre booked appointment for my dogs blood work and teeth cleaning bc she is so wondering. So thanks Dr. Hess! You really make a difference!!
That Guy
Sad reason to go here. We had to have our elderly cat put down. Staff was very sweet and caring. Hope to go back when the visit will have a happier outcome......
UPDATE. MCV is now our regular vet. Very happy. Fair pricing. Upbeat staff and environment. Happy with our decision to make the change.
Jeffrey Notarianni
Dr. Hess and the entire staff at MidCity were fantastic. We recently got a terminal diagnosis for our senior boxer. Dr. Hess did everything she could to keep him comfortable in his final weeks. She, personally, would call us weekly to check in on him. When we finally ended his suffering, Dr. Hess and her staff were incredibly kind and caring. You could tell the focus was on the well being of our Bruiser over anything else, but she kept our emotional well being from declining. Everyone here is absolutely wonderful. You can tell these people absolutely love their jobs.
Maggie Doussan
This place was great!! I am so glad we found MCVH! They took us in last minute before we were leaving town. They were so great with my cat (who can be a bit dicey at times). This was the best vet experience we have ever had and we WILL be using them for all of our animal’s needs from here on out!
Thanks guys! Becky and I are happy to have found you
Arlen Manwaring
Super friendly staff! There always really helpful and take the extra time to make sure you know everything little piece of information about your pets stay and even follow up when they say they will!
Sandor “Sandy” S
The staff here is fantastic. I have had a dog and a cat get wonderful care and attention. The location is very convenient and is easy to get to from almost any part of town. Relatively easy access to I-610 and 10, the location is right at Orleans and N. Carrollton..
Christine Faulkner
I took my pups to see Dr. Mattox at Mid-City Veterinary Hospital, and it was a great experience! One of my pups is an old lady pitbull who gets very stressed at the vet, and she is a massive pain, but this did not phase Shawn (vet tech) or the gal who cut her nails. My pup tried to bite Shawn when he gently reached for her collar (this was after he'd bribed her with treats and had spent some time letting her get comfortable). We put a soft muzzle on her, and her exam was actually done with Shawn and Dr. Mattox on the floor so that my dog would be more at ease. They took blood for her heartworm test in the room with me right there instead of trying to get her to go with them to where they usually do it. When it was time to do her nails, she panicked, big time. She peed and pooped, but Shawn held her gently but firmly while her nails were done. The gal cutting her nails was so quick and efficient! My pup did have to get put up on the table at one point so her front paws could finish being done, and she freaked out again and pooped some more. I was embarrassed, of course, but when Dr. Mattox walked back in, he just said "oh look! A stool sample!" I was so appreciative of that levity.
My other dog is easy as pie, and the vet tech who saw him was just so funny and sweet!
At no point did I feel pressured to buy any products or to have unnecessary treatments. All of my concerns were addressed, and I felt really comfortable with everything that was done. I typically am very stressed after I go to the vet because of how hard it is on my one pup, but everyone was so relaxed, kind, and professional that I walked out of there feeling really pleased with the entire experience. Any vet's office that can handle a nervous pitbull like that gets top marks in my book!
Stephen “𓅃” Hawkins
Five stars for Dr. Hartdegen. She is caring and great with our dog. One or two starts for Dr. Hess and the communication within the team and from the vet to me. I have had many problems with the left hand not knowing what the left hand is doing. Here are a few issues I have experienced in the last four days:
• Not knowing what meds I am here to pick up
• Misinformation about when stuff happens with the care of my dog
• Frequently put on long silent holds (I've had the staff hang up on me twice in the last four days). They also have a ringback tone when you call, but no hold music… odd.
• Calling my wife with information when the front desk person confirmed the callback number should be me.
• The front staff called my prescription into the wrong pharmacy after I confirmed the location twice with each of the two different front desk people.
Dr. Hess just called me with the misinformation mentioned above and really copped an attitude when giving me the wrong information. This is not the way to treat a client.
This vet is also more expensive than the average vet for basic procedures. If it wasn't for Dr. Hartdegen, and the convenience of the location to my home, I would jumped ship!
CC Chapman
I really love Dr. Hess and her team! They did save my dog's life when she had her first Addison's Disease crisis (they diagnosed & treated her really, really quickly) so I may be biased. I don't love that they charge $15 for a nail trim (Prytania only charges $5), but they are usually really reasonable about prices otherwise.
Kristin F
Lauren is the best, before I knew it my stubborn Golden doodle had her needed medication in her mouth. She is quick, efficient, and sweet. The veterinarians are knowledgeable and honest.
Cali June
A wonderful place with wonderful people. They were so kind and attentive. Offered great information and didn't try to sale me on services my dog didn't need. Highly recommend and highly trust.
Aaron Hanz
They were able to fit me in at the whim of my sick dog. Went directly after my call and found a friendly staff and a great vet. All our needs were met and my dog is much better...
Rameisha Johnson
Easy to get to, ample parking. The Staff were super friendly and timely. My dog was anxious when we first arrived but by the end of the appointment, he was much more relaxed.
Angie Perrin
I had to put my buddy cat, Pickle, down yesterday and everyone was nothing short of supportive and full of love for our pet. Up until yesterday, Pickle had been a patient for the last couple of years. The staff are just the most. These are definitely people that love their workplace and our pets.
Dane R
Dr Hess and staff are amazing. Professional and caring and so much communication and follow up. They are the best!
Carmen Souhlas
Staff very caring.lobby clean & information in form of publications & bulletin board.Appointments made with your convenience a priority.Groomi ng available.Drop in visits often available. Pets are handled carefully with kindness.Doctors & technicians tell you all you need to know about your pet & answer your questions.
Rosemary Hasting
Dr. Hartdegen was so helpful and accommodating for our situation. So thankful for our visit to Mid City Vet
halley dunn
Very attentive with our pets and followed up promptly to check on my boys eye problem. The staff and vet are very nice and caring. Couldn’t recommend them enough.
Evie-Siren Stevens
the humans here were nice to me, and made me better quickly, now i can bite mommy and daddy and run away faster. yay! thank you. i will be coming back for a checkup soon.
even if we only live a few blocks away, i like to howl loudly while daddy is driving here, just so he pets me and keeps saying "its alright"
meow
Leigh Fava
Wonderful staff who made my little guy very comfortable.
Pat Burke
Easy to find & they even have a few car and bicycle parking places available. Friendly staff, very clean facility, fair prices. YES, they accept Walk Ins.
Zach Van Hilsen
Fantastic place and staff. Best vet I have been to ever. Also very progressive and up to date for their tx options. Highly recommend.
Gregg Hill
We love Mid City vet. Very thorough and professional. Lucky to have this place so close to us!!
Lauren Rampy
My dogs and I LOVE Mid City Vet! Dr. Hess and her staff are so great and accommodating. I highly recommend them for your furry ones!
debbie drezinski
Great experience with all of the staff. Moo Moo was very happy .
Brooksie Flemings
My Sweds passed away Jan. 31, 2020. She was a toy Poodle, 16 years old everyone was so nice and kind, I'll never forget y'all. Thank you so much!!!
Mark Freeman
We had an emergency with out cat and they took him immediately and took great care of him. They called to check up after and worked really well with us from day one.
David Donaldson
These people are really great.
Ryan Marek
Really friendly and familiar, can cut my dog's nails without him freaking out. Prices are very fair
Christopher Williams
The Staff and administration are kind and jovial people. I appreciate their patience and understanding they gave my family.
Jas Sandlin
Always kind and care about what they do. Thanks again!
Joseph Harrison
This place is great!! They are always friendly and punctual even though they stay busy. They have helped my dog and I on may occasions.
Allison Roohi
We get our doodle groomed here and the occasional booster if needed. We LOVE Maria! And so does the doodle. ❤️
Øyvind Solås
Solid follow-up, great interpersonal skills. We've had the cat there, bow the pup is a regular as well.
Candy Hingle
Love this Veterinary, Dr Hass is very caring and she always makes sure to call you after procedures. I highly recommend her clinic
Laura J Shields-Haas
Our favorite vet always! Best service, lovely staff, and excellent care!
Twerk Thomson
Since Dr Dusty (vet gogo) retired this the the best vet in the city. Highly recommended.
Shelly DeAtley
Dr. Hess and her staff are great! We take our dog and cat to this Vet.
Shanay Howard
Usually no wait time, or no more than 5 minutes at the max. The staff genuinely cares about your pets wellbeing
Andrew Jameson
Compassion and excellent care. I'm always impressed with how friendly and accommodating their staff is.
SK Werner
Treat our pups like family. Knowledgeable and efficient. Full service for your fur baby.
Michael Cohn
Excellent veterinarians and whole team is compassionate and caring.
Anne Wheeler
Mid City Veterinary Hospital is great! The staff is friendly and helpful and just make everything run smoothly.
jacqueline connor
The BEST! Best docs, best staff. So loving and caring. I wouldn't go anywhere else.
Selby Wierman
Amazing Vet. Your furry friends will be well taken care of at MidCit Veterinary Hospital
Snowy Johnson
It's great they take care of your pets like family
Tommy Francis
I would and do refer every pet owner I know to mid city vets! Great people, great experience everytime.
Lucas Pettey
Great, caring Vet and Staff. Prices are either the lowest in town or very competitive.
Riles Hell-Yeah
Great vet. Saved our Chihuahua.
Lilly Hobbs
David's customer service on the phone is top notch! Very friendly and eager to help. Made my experience an extremely pleasant one.
Rickie L Jones
Great folks - female doctors and very friendly front desk. I trust these folks with my best friend!
Sarah Green
Everyone was so kind and made Cooper feel comfortable 💖🐱 …
Jeff
Love this place. They always take good care of our fur babies!
India Stanton
A great office with a fantastic staff. Everyone is very friendly and helpful, especially what can be a stressful situation.
Sarah Himbert
They are knowledgeable and wonderful with animals. They have curbside medication pickup now.
Ashley Smith
Love these folks! The front desk employees are so awesome. They will help with ANYTHING you need!
Justin Kray
Very professional and animal-loving staff.
Have been a loyal customer for 5 years
Wendy Lentz
I like most when, the veterinarians call and follow up on my pets health.
Susan K Werner
They take great care of our pups! Informative and helpful.
Kerry Mccarthy
What can you say about a very good caring Veterinary the staff here, Wonderful!!
Tim Hickory
Nice slick veterinary office. Little bit more expensive then what I was used to paying. But I guess you're paying for the neighborhood
james white
Very nice staff,even my dog likes it
Nicole G (Nicole)
Awesome care for pets. Not overly expensive and they truly care about the animal
Yo Adrienne
Kind, warmhearted and patient docs and staff
Celia krebs
Best care, best version and staff. Truly caring and passionate about what they do!
Sabrina MonConduit
Awesome
Michael Saucier
Awesome vet.
Warfield Johnson
Ultrasounds and X-rays for my pregnant Frenchie 3rd time I and I love it
Kelly Poole
Top notch veterinary care and a wonderful staff!
Disk Jockey
Amazing staff and inexpensive care for my cat.
Mary Oneil
Great! super helpful great service and care highly recommend
Cynthia Hernandez
Dr. Hess is wonderful as well as her staff.
E. C.
They were so sweet and very helpful!
Sandy Sinclair
All the staff here is so wonderful and they're so good with
Eliot kamenitz
Just the best compassionate Care you can find
Vey L
Dr. Hess and Hartdegen are great and the staff is so helpful.
Kerry Alt
Great staff, very caring, totally professionals.
Caroline Dobrez
Always super friendly and helpful.
Michelle Bushey
The people who work here genuinely love animals and show it.
Brenda Hays
They do an awesome job!!!!
apretty_flower Queen
Great Staff & great service.
Dawn Golley
Just great caring people.
Sharon Miller
Very caring and dedicated staff.
Bill Walther
Love our vet. There.
Lerra Clark
Nice Vibes here!
Danielle Tanguis
Great, caring doctors and helpers.
Arthur Owen
Saved my dog's life
Mark Landrieu
Always good caring service
Mattie Wyatt
Great vet
Lynne Mitchell
Great dog care.
Angela B.
Friendly and efficient staff.
Terry Golden
Very professional and friendly.
Steve Lenahan
very professional
C.D. P
Amazing staff!
Sean La Salle
love my vet
ALLISON CAVALIER
Great staff
Nick burrill
Nice and helpful.
Marie Smith
Great care given to my Phillip
Mark Holmes
(Translation) Excellent veterinary care!
(Original)
Excellent Vetranarien care!
Jean Martinuz
Randy Armstrong
Jeanee' Dupree