Reviews of Kensington Bird & Animal Hospital. (Veterinarian) in Hartford (Connecticut).
Kensington Bird & Animal Hospital
977 Farmington Ave, Berlin, CT 06037, United States
Description
Information of Kensington Bird & Animal Hospital, Veterinarian in Hartford (Connecticut)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Kensington Bird & Animal Hospital
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm
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Reviews of Kensington Bird & Animal Hospital
Great vet practice for bunnies- our Rex rabbit has a spate of health issues and the entire team at Kensington Bird & Animal Hospital does a great job every time. Highly recommend!
I started bringing my pet rats to Kensington Bird and Animal hospital a few years back Dr Sinclair and her staff were all so wonderful I decided to switch my entire clan of animals to them!! Now I can honestly say I have had my two dogs and hairless guinea pig cared for by not only Dr Sinclair but also Dr Kelly and Dr Bloom and all 3 veterinarians are excellent!!! The entire staff are professional, courteous, responsive, friendly, helpful and most of all understanding of their clients love and concern of the pets that are brought to them. I can not say enough great things about KBAH staff!! This is truly the best place for the care of your fur babies wether they have feathers, scales , fur or hairless they will be treated like family !!! Thank you KBAH !!!
I love this place. They always got my pets in within a decent amount of time. Doctor's are friendly. They have done all they can to treat my tiniest family members now and in the past. I wish I could say pricing is extremely low but there isn't a reasonable price for any Dr. Especially emergency service period Lol. They are well worth it because you get great service when you need it. Even if they aren't quite sure of something they find out whatever way possible instead of telling you there is nothing they can do like other vets I've been to.
I dont have enough words to describe how much I love and appreciate this vet office. I brought my leopard gecko Spike in to get checked out after a house fire, and Dr. Bloom advised she had 3 eggs growing inside of her. She recommended surgery and was super straight up front with me about the risks and the procedure and everything involving it. The surgery went fantastic and they called and gave me a full update and answered any questions I had. The staff here is amazing, so sweet, super honest, and all around just amazing. It's an hour drive from my house but ill gladly make the trip every time for such a spectacular office. For as long as I have reptiles, I'll never go anywhere else. 10/10 highly recommend.
We bring our cockatiel to Dr. C and travel 1.5 hours round trip to see her. Why? Because we think she is very thorough, knowledgeable, and kind. Her practice is well organized with very little wait time when you arrive to be seen for your scheduled appointment and a friendly staff. The waiting area and exam rooms are clean and updated and overall just a positive experience each time we go for a visit.
I cannot express how thrilled we are to have this amazing vet team for our rescued ducks and geese! We run Majestic Waterfowl Sanctuary and we just never know what kind of medical attention our newcomers (or old-timers) may need. From basic care all the way to complex surgeries, this avian vet team is astounding! These professionals know what they're talking about. They give detailed care instructions, answer all of our questions accurately and honestly AND their appointments run on time (and check-out is quick as well!). Amazing, amazing, amazing!
Compassionate. I brought my backyard squirrel who had an issue with a swollen jaw. She was my fur baby coming everyday for over 2 years. They couldn't save her but we're very compassionate even referring to her by name, Van Gogh. I would highly recommend them seeing how compassionate they were to me for by backyard squirrel . If I had pets I would definitely bring them here.
They were very kind. I brought my sun conure here as his previous two owners went here. While they were not happy with him on my shoulder as soon as I explained that it was progress in our situation since he is absolutely terrified of hands. she was like oh. It's hard being the owner of a parrot that others had first, and did all the wrong stuff with that caused trust issues. The staff was helpful, and didn't talk to me like I was stupid. Which is huge. I've been a parrot mom since I was 20. I know what not to do with them. I feel like with them as his medical professionals we can work together to get him back to the sweet bird I know he was before his trust was broken.
Obviously these are unusual times we're living through, and it they weren't able to see Grunt (our bearded dragon) for 2 weeks from the time of our first call. During our first call the individual working the front desk expressed genuine concern in the length of the wait, and gave us helpful information in regards to treating our little man immediately, which worked. I followed up with the vet when the time came regardless, and was pleased with the kindness, and helpfulness of the staff, and Dr. Sinclair herself, who took the time to call me and discuss the results of the checkup. Price was reasonable, of course I wish we could have taken him immediately, but that is to no fault of their own, as they are of high demand due to the quality of care they exercise. This was our first visit, and I fully intend to take our cat here once more quarantine measures have been lifted. Grunt and I thank you Dr. Sinclair and Team!
My guinea pig, Blondie, and I love this vet office! The staff are so amazing and they love my little furry cannoli. 🤣🥰🤩 The staff go above and beyond, all the time, for Blondie and I can't express how much I appreciate and love that. Overall, just an AWESOME place and everyone should bring their birds and/or exotic animals here. Thank you, "K.V.B.A.H."!!!!! 💝💝💝💝💝
After calling just about everyone in the New Haven area, I was referred to Kensington Bird and Animal for an urgent visit with my rat pal Ted. I am so thankful that I was, because Dr. Sinclair and her vet tech were nothing short of excellent. The quality of care and amount of reassurance I got from Kensington Bird and Animal really helped my peace of mind. They even had follow up phone calls that checked on Ted's recovery. 100% would recommend Dr. Sinclair's team to a friend.
Wonderful place to take an exotic animal! They treat our tortoise like family! They have a wonderful boarding system! Take great care of the pets! Very knowledgeable staff!
I brought my cockatiel for a wellness checkup and felt very welcomed. They answered all my questions and was very gentle with my bird! Definitely recommend for any bird owner!
My buns and I love going to KBAH!! Belle is a spicy little bun at the vet and the doctors and nurses are incredible with her. They are understanding, knowledgeable, caring and kind! I truly couldn't recommend KBAH more. Thanks for all you did for Butters and Belle!!!!
I had one of the best experiences ( vet wise ) at KBAH. Dr Bloom was fantastic and even sang to my dog to calm her down while caring for her. I am very happy and have found my new vet . Thank you Dr Bloom and the staff . Thank you so much !!!!!
this place has always been wonderful to my guinea pigs and very thorough with explaining everything to me. even though a little pricey - you know you're pets are in great hands. whenever i call they always call me back and answer all my questions! great vet!
Dr.C and the KBAH staff are great, we fully trust them with our cockatiel's wellbeing. They are also the only ones we trust to care for him when we're away.
This was my first visit, and my 17month old kitten was nervous and scared. They made her feel safe and comfortable. They were very gentle with her, and put her fears at ease.
Having to put a beloved part of your family down is heartbreaking . The caring , compassion and understanding of Dr C and the entire staff is greatly appreciated .
We had an amazing experience today with our two ferrets. Exams and vaccines, doctor was super sweet to them.
This was the first vet I have ever been to. Our hamster, Ashley, had been slowly declining for the past 2 weeks. Could not find any vet that would see a hamster. When I called here the other day, they were able to get me in asap and it was a great experience. Dr. Sinclair and the vet tech were so nice and understanding and explained everything to me. We decided to put my Ashley down as she was very sick and old. I could not have been more happier that I found this vet. We have another hamster and I trust to continue going to this vet moving forward. Thank you so much for your help, knowledge, and sensitivity.
Dr Kelley and her assistant Cote did an absolute amazing job today providing me and my Guinea pig comfort and reinsurance that everything was going to be okay, after having a scare with a possible ovarian cyst from a misdiagnosis from another vet.
Kensington vet was able to fit me in the day of when I called and everyone was professional and polite I highly recommended Kensington vet!🙂
I bring all my pets here, 1 bunny, 2 Bebe parrots, & 4 parakeets. Always so friendly and kind. I had an emergency with one of my parrots who was acting lethargic and on the bottom of the cage. They took him in right away. I drive from west haven area to this place because they’re so awesome, compassionate, & they don’t charge an arm and a leg. Best bird specialist in the state in my opinion!!
Less happy with this practice over time and new staff. Moved pets to another practice last fall. Still great with wildlife, but they don’t listen to owner regarding pet needs and immunizations.
Amazing staff, always willing to educate you on things beyond what they need to even if you're just curious about things. Great with our pets, also great pricing for things. I always get anxiety when one of my pets gets ill but they never overprice
I have been bringing my animals here for years.5 years ago we had a hamster who had a lump on her they tested her right away and come to find out it was cancer. The staff was very loving and friendly and even gave us medicine to comfort her through the difficult time. Needless to say she ended up passing but went peacefully at home. Just last year our cat had broken all the bones in her foot the staff took very well care of her and she made a full recovery. Just yesterday one of our guinea pigs had an emergency I called the vet first thing in the morning and explained his symptoms and they told me to bring him in immediately. I showed up with him with tears in my eyes and they rushed him right into triage. Unfortunately his prognosis wasn't well and we had to put him down. They comforted me through this unfortunate event and handled the situation very well. When I saw him in such pain I could seen the pain in the Dr and techs eyes. They did everything they could for him and I appreciated everything they did.My puppy 2 cats and 1 guinea pig go to this vet and I wouldn't change that for the world the compassion they have for animals is truly a blessing and I appreciate them more than word its self. Thank you all at Kensington bird and animal for everything you do. I know you all loved speedy just as much as I did. Thank you again
They are amazing. My parrot was sick and they got me in right away. They are very helpful,kind,caring. I appreciate them a lot. Definitely will be coming back.
It's VERY hard finding a vet that does exotic animals and before hearing about Kensington bird and animal hospital I would bring my boy to central in North Haven VERY expensive but had no choice .. but thankfully I heard about Kensington through FB ferret page and I never looked back !! Ive only been there twice and in those times always left happy as could be I would definitely recommend!!!!!! My little business loves running around when they get out of the cage !! I have 5 ferrets 3 boys and 2 girls ❤️ Percy,Loki,Thor,Star,and Princess thank you guys so much for caring for my babies
I have three birds, two conures and a cockatiel, and am very thankful to have Kensington Bird & Animal Hospital for their care. Everybody from the first phone call to checking out after a visit is kind, considerate, patient, and professional. The care my birds get is exceptional. I have boarded them here when going on vacation and that too has always been a great experience. Everyone there truly cares about the well being of your pet.
We had an emergency with our rat and they were the only vet that would see us. The front desk staff was very kind and helpful. When we got there, Dr. Sinclair was amazing and so sweet with my pet. She got him the immediate care he required and was incredibly through. Even though they are 40 mins away from me, I'll continue to go to them because of their amazing staff and great customer service.
Staff is welcoming and friendly. I trust my bunny's doctor and assistants 100%. All my concerns are met and I don't ever feel pushed out or rushed. Paisley is treated with love and cared for, most important. Thank you Dr. S and everyone....
Thank you for everything you do for our wildlife! I wouldn't trust anyone more with injured wildlife than the doctors and technicians on staff. I can always rely on your facility caring and treating all wildlife (with the exception of the RHDV virus in rabbits and AI in birds this year) that comes your way! Thank you from my heart for taking the time and effort for all creatures great and small! Anyone who says otherwise doesn't truly understand the gift that your facility is to our community. As we all know baby season is upon us and the animals wounded and orphaned are flooding in! Please be kind to the staff and doctors there! The world needs more people like you!
This is only the second visit my bearded dragon and I have made here and I would hate to have to bring them any where else. The staff are very friendly and punctual. I can tell Dr. Sinclair really knows their stuff and I feel safe knowing someone is treating these animal patients with respect and love.
I recently (7/17) brought my friends parrot (Cracker) in with a problem with her eye. We saw Dr. Sinclair & her tech . Dr. Sinclair was the most compassionate vet I have ever met. She treated Cracker as if she was her own. And very informative for any of the questions I had. This was the first time I’ve ever been in that vet. And when I left I was so much more knowledgeable about exotic birds. I will never hesitate to come back & to feel anybody if their looking for a vet.
So thank you Dr Sinclair & her tech fir making a scary situation & my first visit into something so pleasant……
Will never hesitant to return
KBAH has been caring for my iguanas since 1996! Excellent, responsible care. Very caring staff. I would highly recommend for reptiles, birds, rabbits, ferrets and any of your other beloved family members. Dr Sinclair is awesome!
One of few places in my area that can actually work with my pet bunnies. Very knowledgeable and always kind service. Bunnies approved :)
Have been bringing my conure there for a few years and each time I have been very pleased with the doctors and staff. Professional and friendly.
I recently took my 16 week old bunny for a health check his first one! We drive a hour and 30 minutes to come here. I couldn’t be more happier. They had fixed his eye issues but can come back. He had a clogged tear duct. And we will be coming back
My go-to place to keep the little friends healthy and happy. Finding an exotics vet is harder than a standard vet, finding a good one is next to impossible. If you have small animals and birds or dogs and cats, bring them here!
I brought my Amazon parrot here recently. The tech and doctor were thorough with his wellness exam. They got a blood sample from him, did his nails and made diet suggestions. I was very pleased with the service, especially when I got him back without a single ruffled feather! He didn't seem stressed at all from his visit and came home acting like he just came back from a friend's house.
Thank you, KB&AH!
Dr. Sinclair has been seeing my Thor bun for awhile now, and has been so helpful diagnosing all the issues going on with him, as he's 10 years old and has multiple health problems. She's always careful with him and checks him over thoroughly, and helps clean him up when his eyes or bum gets a little messy. I travel over 35 minutes from East Haven to bring him here bc I love the team so much. Everyone is so nice and fits me in if Thor needs to be seen quickly. Best place to bring your fur babies ❤️
I love KBAH and all the care they provide for my bunnies! I trust the staff and know they care about the animals!
I love Dr.Bloom 10/10 she saw my baby birds Crystal and Max.She’s the boom.🦜🩺🥹 …
The staff is always really nice which is what you want and need when having to bring in a pet either for a check-up or for something more serious. I recently had to put my lovebird down, and everyone was very sweet and caring all while being subtle enough around other patients. The veterinarians are also very knowledgeable, know how to explain things in a way so you fully understand what's going on, and are always accommodating with whatever questions you have.
We have a panther chameleon, & in CT, there is only 4 vets that take exotic animals.. Our little guy had an infection in his eye, we had never been there before. They were able to make an appointment, right away. The staff is wonderful, & extremely helpful. Everyone, from the front desk, to the techs, & of course the Vet. Highly recommend this veterinarian.
Vets are always expensive but I feel this vet is outrageous in prices. AND not helpful when I asked if they could work with me so I could get my dog better. NOPE they DIDN'T offer to help me out. Many other vets try to work with people In tough situations. Simply my opinion and have taken my business elsewhere
BEST PLACE TO TAKE YOUR EXOTICS! Dr. Sinclair has been taking care of my bunnies for the last couple years and every visit is a wonderful experience. She is so knowledgeable, thorough, and kind. Even when my pets are sick, I trust that she will do everything she can with their best interest in mind. She truly cares so much!
I know that both Bunz and Dippy are in great care under Dr. Sinclair's watch. We make the hour drive to and from this hospital because there is nowhere better to take them in our area. It is worth every mile and every penny. Thank you Kensington Bird and Animal Hospital for everything you do for exotics and other pets!
Dr. Kelley and the entire Kensington staff were fantastic! They provided exceptional and affordable care for my bearded dragon. I feel strongly that my pet received the best possible care and I really appreciate the unique combination of expertise and compassion offered by the veterinary team. I cant say enough good things about this place, this is where I will be taking my pets for any future veterinary needs.
We sought an appointment at Kensington Bird and Animal for our Guinea Pig at the recommendation of another vet office in Hamden because the Hamden vet didn't offer care for Guinea Pigs since they are considered exotic. Kensington gave her a very thorough examination and a nail trim and said she is in good health for being an older piggie. We will definitely be going back to maintain and monitor her health.
Kensington Bird & Animal Hospital was highly recommended to me by multiple family members and friends when I got my first ferrets. I have come to find they are an exceptional traditional and exotic pet institution. The staff is always kind and understanding, and the techs and doctors are empathetic and informative. Dr. Sinclair has been our primary caregiver for our ferrets and besides being a top notch animal expert, she's funny to boot. She always makes us feel informed and comfortable even in uncertain situations. Kensington Bird & Animal hospital has been a trusted resource for our pets' health and they have been with us through all the ups and downs of pet ownership. As long as this place is up and running I won't bring my pets anywhere else.
It’s hard to find good exotic care, but Kensington has amazing small animal and reptile care. The staff treats animals with utmost respect! The techs always help me with my many care questions, and the doctors have always treated my boys like gentlemen.
We found this place because out pet rat had an emergency and needed to be seen immediately. I had a long list of numbers of vets in CT and I called them one by one in between caring for severly injured animal. I was a nervous wreck because my animal was in distress and pain and bleeding wouldnt stop so there wasn't much I could do. Every vet that took exotic pets were extremely rude, told me I would have to wait for 8 hours in my car even if I did come in... it was a nightmare, until I found kensington vet. They were so polite, friendly, compassionate to our situation and offered to take us in right away. They did not discuss payment or refuse to treat the animal without payment first, they were overly helpful and actually got me an animal credit plan for 18 zero interest.I've never ever been to a nicer vet in my life and I've always had animals! We've been here several times now and every single dr is the same - knowledgeable, friendly, down to earth and helpful.
I'm very happy to say our rat "minnie" is doing very well, happy & healthy because of them!
KBAH has been absolutely fantastic. Dr. Kelley and Dr. Sinclair are the best vets for guinea pigs we have ever had the pleasure to meet. Truly experts. I also really appreciate their transparent quoting and billing practices. Very grateful we found this location to support the care and health of our furry little friends.
I brought in my cockatiel Belle after she had injured her foot. They were very friendly and kind and timely. The entire process ran very smoothly and they were very thorough. They gave me good tips for her healing process at home. Will bring her back for routine checkups once that is available!
This vet was so good with my little parrotlet! I have never brought my birds to the vet before. Everyone was so kind and I felt my little Kiji was safe with them. I am excited to come back in six months!
Update: I lost two budgies. And with the second one I had brought him here and Cody and Dr. Kelly did everything they could for him. Cody was extremely comforting about the loss. They let me hide and cry in one of the unused exam rooms and they checked on me several times. It meant the world that they did all they could to save my little Smokey. I am so grateful and I highly recommend bringing your birds here. I will be bringing Kiji tomorrow as of writing this to make sure he is okay and for his usual check up. I am very happy to go back just to be around these loving people who truly care about every animal out there. Thank you so much.
Another update: Just had my boy Cayde go in for his first visit with the vet. He was an angry boy. But they were gentle with him and we all cracked jokes about his fit of pure rage haha! It was cute honestly. He is a healthy boy and they treated him so well. He was very happy to be with me afterwards. Lots of cuddles for the rest of the day!
I brought my dog here for the first time today. They were incredibly informative and really worked with me. They were very quick and effective even while maintaining pandemic rules.
This was my first time bringing my almost 1 year old kitten to the vet. I was nervous because he is a very timid boy. The members of the staff were very kind and the visit was quick! They recommend medication that was not bank breaking and made sure that my fur baby would have the best success with taking it! Thank you!
All staff was so welcoming and down to earth! Will definitely be coming going forward for my rabbit friend.
I always bring all my pets here, from my 1st hedgehog to my 2 cats and to my most recent hedgehog that I just got. They always took great care of my pets, and everyone is friendly. I went in during this pandemic and they did great with keeping everyone safe and it didn't affect the time of the appointment either!
Always easy to contact. Amazing, kind staff. And their fees are great. So grateful for Kensington .
Our beloved bearded dragon appeared to have a prolapse. We took her to a vet hospital and were told our only option was to have her spayed, and we were given an estimate of $4600. As a single mom of three, I called Kensington in a panic. They were able to squeeze us in the next day. Our little friend had an ultrasound, laid the ten eggs we were told we could expect, returned for a few stitches and some meds, and is doing great! All with amazing service, patience, and for less than 1/10 of the cost. Not enough great things to say about this place!!
This was my first visit with my bunny. The staff was friendly and informative. I feel like my bunny was in good hands. I wasn't able to go in (covid) but they kept in touch with me and went over everything thoroughly in person when they brought Remy back out. I will definitely be going back with Remy.
We have been bringing our variety of pets to Kensington Bird and Animal hospital since about 1997. Dr. Teresa C has treated our many pets including a parrot, dogs, cats and even chickens. Dr. C. and the other vets are ery compassionate to both pets and people. They listen, are knowledgeable and also practical and what they offer or suggest for treatment options. kBAH has a friendly and knowledgeable support staff. The prices are reasonable and they always try to book appointments as soon as possible.
Absolute best animal hospital you could ask for. The staff are amazing and always ready to help, and are very knowledgeable about anything from my cat to my leopard gecko. I have been with this office for a few years and wouldn’t dream of switching
They are great! The front staff are friendly, the vets know what they are doing with parrots and do not charge me extravagant prices. Other vets have treated me like birds are not a common and want to charge me outrageous prices for 2 parrot's annual physicals. In fact Kensingtonn gives a discount if they treat both my parrots with back to back appointments. I can not say enough good things about them.
This place is great, I bring my two bunnies here to get their nails clipped. A vet tech does it, now with covid they come out to my car and take the carriers and then put them back in my car afterwards. They keep track of my rabbit's weight even though I'm not bringing them there for an exam. Last time they kindly let me know my buns are getting fat (lol) and gave me some diet advice for them. I really appreciate them looking out, the staff and vet techs are great, I imagine the veterinarians are just as wonderful.
Expensive because they know you will do anything and try everything to save not only your pet, but a loved one of the family
Very, very good care. We live in Florida but travel to the CT area with our birds. This is the best avian facility we have found in the Northeast. Ocean State and Tufts don't have avian vets... Kensington has three....
The facility is well staffed and provides a full range of services for bird owners. Highly recommend.
This is the best expirience I've had with a vet in my 20 years of being a pet owner. The staff is always really nice to both the humans and the animals, and they are good at explaining everything in a way I can understand. They are so good with my hedgehog and handle her better than me. The pricing is also extremely reasonable. It is very obvious that they care about the animals and their health more than making money. I will absolutely be returning, and I recommend it to anyone with a pet, especially hedgehog owners
As a Wildlife Rehabilitator (my other "job"), I can say that this vet is a huge help for those of us who are non-profit and pay out-of-pocket. They streamline the process (rehabbers have tight schedules with feeding baby animals) so we can get what we need and get back to our volunteer work.
They care about the patients as much as we do and that's hard to find at other clinics that will turn us away.
If you bring them wildlife (that dove your cat "gifted" to you, the bunny your dog found, etc.), donate towards his/her care - this place is absolutely worth it!
We live over 2 hours away from this location and always travel here for our pets care, because KBAH is the ONLY vet we trust and love. They have always been above and beyond compassionate, professional and skilled with what they do. The staff is amazing and i truly beleive that this office is the most top notch quality care you can get for your four legged, winged or scaled family members!
I have now been going here for about a year. Everyone was friendly, open, and honest. They took covid precautions very seriously, and they took care of our rats so well.
I have never had a vet be so wonderful and take our pet's health so seriously. (we would hear things like "but they're rats! They don't live that long so why would you want to xyz" at other places)
Dr. C and the staff at Kensington are all highly knowledgeable, professional, and they all take such good care of my cat when she is there. Their prices are also more than competitive with any other vet in the area. Highly recommend!
I was raised on a farm and have had a lot of animals. When I recently moved close by I had to have my 20 year old cat put down. After they did everything they could and even gave us things to make her more comfortable at home until there was nothing more we could do. The staff and the doctor were more than kind, they were helpful, generous and extremely compassionate to not only our cats needs but mine and my son also. I could go on for days raving about these complete strangers but I think this says it all. Thank you all for what you did for our Menew and my family as well. I will forever sing your praise.
We took our guinea pig here for a respiratory infection, and they squeezed me in the same day. Super friendly and helpful and we left with antibiotics. Very reasonably priced too, and transparent about the costs.
Our rabbit has been to Kensington Vet for almost 7 years now. He has been neutered, had some eye issues resolved and even gets his nails clipped every time. I feel very confident in my Vet's ability to make sure the well-visits cover everything as rabbits are difficult to diagnose if they have a problem. The staff is highly competent and very nice to work with.
My wife and I travel over a half-hour to bring our bunnies here. Their exotic staff is awesome and give us confidence that our little ones are getting great care. They're also incredibly responsive.
The staff here are so kind and knowledgeable! They treated my gecko with so much love and respect, and now she's back to eating normally. They were also extremely courteous and helpful with a credit card application issue I had. I can't thank these wonderful people enough.
I have brought every one of my pets here for many years. They just keep getting better. The staff really responds to the pets needs and takes care of the parents as well. I am so impressed how they function in these these crazy times. Safe, efficient, friendly, and reliable.
Highly qualified avian vets & staff. My 25 yr old African Grey needed help as she had stopped eating & lost a lot of weight. She had to stay 2 days to stabilize.
Reasonably priced, knowledgeable, highly recommended.
I recently discovered a black headed vulture in distress at the roadside. Animal control brought it Kensington, they kindly returned my call with a full report on it. Very professional, and prompt! Kudos to rescuing and helping wild birds!
Really friendly and knowledgeable staff. You never feel like you're rushed when asking questions. You can have as long as discussion about the welfare of your animal as you'd like and they will always have the answers! I took my beardie puff there and I had a good experience, they even trimmed his nails for me!
We have parrots, who are now well into their 30's, and we have always found KBAH to be the parrot knowledgeable vet we can trust. They spend the time with you to explain testing options, and results, you don't feel rushed at all. They also have supported wildlife over the years, which is not easy while also running a business- which we really appreciate.
It's a cute little place. The service is great and everything is very decently priced. They all took great care of my ferret who passed away last year. More recently, we took my 10 year old shih tzu there for leg pain and despite her being extremely nervous, they were amazing with her. Very gentle and patient. I will be taking her there from now on, as well as my 8 month old shih tzu.
KBAH has been my vet for years. They are great with people as well as animals. I love that I can even take my reptiles there. I highly recommend them. They also except care credit which has been the best for my Financial situation.
Brought a sparrow nestling in (no nest or mother anywhere to be found) and the process for getting it checked in was very easy, I felt confident that they'd make the best decision for the bird. Glad they make it clear too that fledglings should be left alone and that they have the rule about using CTDEEPS definition of injured wildlife. Very responsible with their handling of such situations.
I've been bringing my pets to Kensington for a while, and I've never had a negative experience. They are knowledgeable, thorough, kind, passionate and excellent. Many other exotic veterinarians I've tried don't compare to the knowledge and expertise of the staff at Kensington. I once had a bird with a broken wing, and I had to get him in to a 24-hour emergency vet. They patched him up, put his bones back together, sure. But he lost mobility of his wing, and the 24-hour vet said they did their best, but that's how he would have to live now. I took my bird to Kensington and the doctor there said there was another way the other vet could have done the surgery, and this way my bird could have retained use of his wing. Too bad I didn't know about Kensington sooner. They were able to give him some mobility back though, amazingly. This is just one example of the overflowing competence of Kensington Bird and Animal.
I have had several sick chickens at different times, some severely. There are not a lot of bird specialists in CT so getting treatment for my hens was not easy. Kensington saw all of my sick chickens and all have recovered. The ones who needed surgery were not cheap, but you get what you pay for. The service was excellent and the staff was friendly and professional.
I took in a rabbit from my daughters school due to the Co vid 19 and bought him here to get nails trimmed. It didnt cost much. It was very clean the people were very nice and took good care of the rabbit! I would recommend this place to anyone. This place was the best and the prices are low. Hardly any wait time and good with any pet you have!!
I have always been very pleased with the professional, caring, and knowledgeable staff of Kensington Bird & Animal Hospital. They’ve been terrific not just as a regular vet, but in caring for my rabbits when they’ve become ill. They really know what they are doing! Cannot recommend this vet enough.
Spoke with Anthony on the phone, my gecko Rufus very sick, and was told there wouldn’t be anything for a while, but he worked with me to fit me on ASAP and was great. Highly recommend this place if you look for somewhere with exotics and good customer service. Thanks Anthony!!! It is super appreciated. Thanks for caring for my pet
Dr Kelley was fantastic with my Holland Lop. They arranged to see him right away, called me several times regarding his care, and were very accommodating. I would highly recommend and will not hesitate to go back.
Needed a new avian vet due to mine taking a job at the animal ER and was recommended this place by the folks at Stone Vetrinarian. I'm on the fence but I think it's due to the covid procedures....which by all means is totally acceptable to be safe in what you do.
Great staff, birds always come out looking like a million bucks and without their expertise we wouldn't have know of a condition in one of our conures that required medication. Glad to have them as our avian vet, recommended to those in search of knowledgeable vetrinarians.
Truly the best care for your pet. In a time where you cannot enter the building (due to covid), there is such comfort in knowing your pet is happy and safe during a visit to the vet ! The process used for well care visits is thought out and left me without questions . Thank you to the entire staff for providing great care to my girl, Mellie !!
I brought an injured wild bird to them and they were quick to accept it, asked me some questions - I was grateful they help wildlife so readily. A wildlife rehabber recommended I call them and glad I did. Make sure to donate if you drop off wildlife to help defray the cost!
I use Kensington Vet for our birds and rabbit. They do not have late hours and are only open until noon on Saturday. I have always been very pleased with them. It's a small office so I wouldn't be comfortable taking our pitbull there. I would highly recommend them for small animals including cats and small dogs.
This is a wonderful place to visit and bring your pet. They really don't care the breed. You give them a heads up and they will be ultra prepared for your visit. Exotic animals are their specialty, but will see everything. Store front for feeds is also great and priced very fairly. I can't speak highly enough of the people who work there. I view it more as donate their time to help any animal in their charge. Its truly a wonderful establishment.
Awesome Vet! No matter if I bring one of our birds, the tortoise, or even a gecko - They know their stuff!! Amazing staff, always so informative and caring!
I have taken my rabbit here and was very impressed by the knowledgeable diagnosis the vet gave as well as the care and friendliness of the staff. I felt like they were very experienced with exotic animal care, and I plan to bring my other rabbit in when it is time for his check up.
Thank you for your compassion in caring for my sick glider, Maeve, up to and including the decision to euthanize. I retrieved her ashes the other day. We are so impressed with the urn and accompaniments. I look forward to working with you again.
I just needed my little parakeets beak clipped, and they handled it so efficiently and kindly. Other places wanted to do $80 physicals on this $15 bird before clipping; Kensington didn’t insist
On it, but they made me fully aware of a possible problem Moe might have that us causing an overgrown beak, so we’ll be keeping an eye on
Him
KBAH is our go to vet every. Single. Time.
Knowledgeable and caring staff go the extra mile to explain everything you need to know about suggested shots, preventative meds, and tests. They have online ordering with great discounts for purchases and coupons through email, or you can pick up at the office. They have been a stable part of our family and fur kids for many years and will be for many many more!
Highly recommended! My Sun Conure Sunny and I are very thankful for all they do and have done for us! I wouldn’t take Sunny anywhere else! Best staff and very knowledgeable with birds. Love this place 💯 …
Very knowledgeable and caring doctors. Will for sure be using them for all of the birds care from now on!!!
We loved it there. They were great. Our dog was very sick and they were very helpful and informative but not pushy. I like how they gave us a few options and did not push one way or another. They made us feel very comfortable
Wonderful exceptional caring staff!
Birds , pets and also as a wildlife rehabber they have been SO wonderful trying to save injured creatures I've brought in.. treating them with kindness !
They CARE!
BIRD LOVERS THEY ARE YOUR GURU:)
Last week was my first time at KB&AH for our beloved ferret, Banjo. Our original exotic Vet couldn’t take us in, and referred us over to them which was an emergency. As busy as they were that day, they still squeezed us in to figure out what was wrong with my sick little buddy. They broke down all the costs for everything before they did any testing (which I really appreciated). Dr. Azureen Erdman spent time with me to figure out the best option for him. She never forced anything on me. I spent over 3 hours there to figure out the best solution with their help and guidance. We ended up having to put him down, but I can’t express enough how amazing Dr. Erdman was, the vet tech as well as other staff members. I was even able to get a clay molding of his little paw prints in memory of him. I highly recommend them to anyone. My husband and I plan on using them for our dogs from this point forward.
I have been to many vets in my life but have been with Kensington bird and and animal for 10 years. They are outstanding , and really care about the animals they care for. Also I find there pricing to be the best around would highly recommend them!
I appreciate this practice and every member of the staff more than I can express. My bearded dragon Zoe had her first appointment this past Saturday, but I have been communicating with KBAH since early last month when I took her to an emergency vet for a fecal test for parasites (obviously parasites are somewhat of a time-sensitive issue so they recommended I do that in the meantime). KBAH showed genuine care and concern for Zoe’s well-being before she was even an established patient with them. They hadn’t even met her yet but they provided the most advice and reassurance they could if I had called them with a question or concern. At my girls first appointment, Dr. Lee and Michele were nothing short of phenomenal. Zoe and I appreciate all of you guys so much, thank you for doing what you do!
If anyone needs a good laugh, please see pictures below of Zoe’s sweet little face while waiting for her checkup VS her angry face after getting blood drawn LOL
Very friendly and informative, had questions to ask while picking up medicine for a bird and asked a tex to come out and explained it to me . Very simple and easy to understand , just what I need while life is so crazy and busy.
The entire staff is wonderful . I can’t say enough . They give your pet the best care they can get. They also take care of the pets owners . They truly care .
Great place. I would highly recommend this place. They know what they are doing and are friendly. Thank you
We LOVE this animal hospital they always help us with our injured wildlife and birds! So friendly, kind and caring.
Incredible vet Incredible that not only helps pets, but is a guardian to wildlife in need. Thank-you for everything you do.
We have been using Kensington bird & animal hospital for several years with nothing but positive experiences. They are our vet of choice for all of our families pet needs.
The staff is very friendly and knowledgeable.
Excellent veterinary care, love the staff, very helpful and very kind people. I recommend them to anyone who really loves their pets!!
I have been a client for over 20 yrs. First going there for the excellent care for my bird. Since my dogs and cats have been the recipients of their wonderful care. Professional, caring, friendly, and helpful to work within your means. I feel like they are part of my family.
One of the few vets in the area capable of dealing with birds and reptiles. Very nice staff. They took in a young Robin I found in my yard with a broken wing. Most vets wouldn't do this because they make no money off wildlife. These are good generous people
Was there for a first time. Since there are not many vets that take bird patients this one does. I was very pleased with the attention my daughter's budgie received, and the pricing was very reasonable.
Very kind and they actually care about your animal!!!
Staff is friendly, we were seen on time. Vet and Vet Techs were thorough and informative. They took my cat's lifestyle into consideration and did not recommend anything that was unnecessary just to "make a sale". I love that they are wildlife friendly...they took in 4 injured wildlife in one day. I will drive PAST the vet located on my street to visit THIS vet for all future pet care needs.
Called a bunch of different vets around the area to find one with experience with Hedgehogs. From the first phone conversation you could just tell they knew what they were talking about. Young Hedgehogs are grumpy and can be really difficult to work with, but the tech and doctor Kelley were both awesome with him!
I showed up an hour late for an appointment (whoops) and they managed to fit me in. The doctor was patient and lovely with my pet -- and helped me make a tough decision. AND they were a whole lot cheaper than my regular vet!
I love the staff here. They all work really hard to help you and your pets. I started going here when I had birds as they handle exotics and they've been wonderful with my fish and now a cat. Anthony has been the face of the office for a long time and he is the best - knowledgeable, thoughtful, and he has many animals of his own and relates to each patient.
I highly recommend Kensington Bird and Animal Hospital.. They are very professional and knowledgeable about pet health. Even with Covid, their care and service is top notch. Everyone I dealt with was very nice and answered all my questions.
So I love this place! I have been using them for years and they are great at getting you in if you have an emergency and just in general. Everyone in the office is great and I have never had anything but great and helpful experiences here 👍👍 …
I have been a long time patron at KB&A Hospital. They have always done right by me and my pets. Even when I moved a few towns away, I stayed with them. From the happiest times to the saddest times they respected and cared for everything. I even brought them a hurt squirrel that I could find no one else to take. I probably will use them for the rest of my life as a pet owner. In other words, highly recommended! They love what they do, and are super at it!!!!!!
Great staff. Super friendly, helpful, and caring. Really affordable vet care. And they have a duck!
I took my hedgehog here for a second opinion from someone that specializes in small pets and they were great! The doctor did a thorough examination of my pet and helped us find the root cause of his illness.
The staff here are committed to giving every animal a chance. If you love wildlife enough to take the time to rescue. This is the place you want to take sick injured wildlife. Please donate here!
The best vet I've ever been to. One of my cats had developed a terrible autoimmune disease and this was the only vet I walked out of feeling hopeful. It is absolutely worth the extra drive to get there instead of going to my local chain vets. They treat my pets like they're their own :)
Since not many people take guinea pigs I was thrilled they were able to squeeze me in last minute. Staff was so friendly and helpful. Doctor took her time time in finding what was wrong and it was such a relief when I could hear the staff comforting her and she was getting her xrays. Would definitely recommend.
Kensington bird and animal hospital is the only vet that I trust with my birds. From buying food to our checkups, we do not take them anywhere else. If we have a question about general health or even an emergency we can always count on Kensington.
Been going here for over 20 years. They have always been caring, accurate, and compassionate for all of my babies. Excellent with rabbits and birds as well.
This is a very friendly office and feels like you're seeing family. It's always fun to sit in the waiting room and see all the different exotics that people bring in. Been a long time customer for my bird, Daisy, and I highly recommend them.
Dr kelly is a great vet, takes great care of our dog. Great place for good animal care. All animals not just cats, dogs or birds. All types of animals.
KBAH PROVIDES THE BEST CARE PET OWNERS CAN'T GIVE AT HOME. We have been taking Nero, a blue and gold macaw for 18 years and never a day or time of disatisfaction. We felt confident leaving him in KBAH for weeks at a time. The staff members are professional, knowledgeable and friendly all at the same time. You have set a high standard. We hope to find a KBAH clone in Texas. With teary eyes, we appreciate, the "Special Gift" on our last visit. MAHALO everyone!
As a Property manager I come across some birds that are injured. This place helps wildlife which is awesome! I appreciate their work!
Staff is always happy and nice. They always treat our animals with respect. We have put several small animals to sleep with them and they have given us respect and the time we need to say good bye. I drive across the state just to continue to go them after we moved. Would suggest them to any one with any small animal all way up to large dogs or cats!
Excellent vets, they always got me in right away if one of my bunnies wasn't feeling well. Rabbits can pass away quickly so immediate care is crucial. Feels good knowing you can count on your vet!❤️ Pricing is good too, they do not charge for every little thing. Just really good caring compassionate people.
I had called about my bearded dragon They got me right away the cost was reasonable The vet took very good care of him I was told he need surgery But was not pressured In to having it done it was all up to me
The staff here are fantastic. We bring our cockatiel here, and have been so pleased with the treatment. We travel 40 minutes to come here, and its worth it!
They saved my bunny! The care and attention my pets get here is excellent.
Top notch medical and excellent front desk experience
I found a baby chipmunk and they took it with no question asked i wanted to make sure the chipmunk would be ok they assured me that he/she would
I bring my chinchillas here and would highly recommend this animal hospital! Amazing staff and always very helpful whenever my chins need treatment of surgery.
We brought our new 4 month puppy here for the first time. Had a wonderful experience. They took good care of our puppy and answered all my questions.
The doctor was very thorough and knowledgeable with my small love bird. They took me right away on the weekend when my regular bird vet was not open.
If you are looking for a fantastic veterinary practice and staff that truly care about your pets - Kensington Bird and Animal Hospital is the place to go. They are so knowledgeable and compassionate and truly care about our animals.
The staff is helpful and knowledgeable. Dr. Cianciolo has taken good care of my dogs: answers my questions, no rushing, provides explanations/options and cares about our animal family members!
I’ve been going to KBAH since 2004. They have been nothing less than wonderful. I have been able to trust them with the care of my dogs 100%. They are caring, compassionate and professional. If you are looking to bring your pet to a new vet, whether they bark, meow, fly or slither, KBAH is a great choice!
Amazing place. They really love your pets, and want whats best for them. Dr. Sinclair and Dr. Kelly love their exotics and really know their stuff!
They love and take care of every single animal even wildlife with there whole soul!!
I am so happy I chose this vet to bring my dogs too. Everyone is so friendly and happy to be at work. They do little things that show they love their patients.
They are great. I have not used them with my pets yet. They are experts in the treatment of injured wild animals that I have transported to and from them for wildlife rehabilitators and Nature Centers.
Very friendly and compassionate. Took care of my little jack... he’s much better now. Thank you so much!
Kensington bird and hospital puts your animals first. The staff genuinely cares and provides the best vet services I have ever experienced.
KBAH is amazing with our birds. From the front desk staff to the techs and boarding staff and doctors they are all professional and well trained. We wouldn't trust our birds with anyone else!
Really helpful and nice staff. Also very affordable. Had an issue with my bunny and they were able to see him right away.
Wonderful, caring staff members that cater to animals of all types, not just cats and dogs. They see small mammals, birds, and reptiles
Been bringing my bird here for almost 20yrs. The staff is always friendly and do a great job even through covid restrictions!!
Been going to KBAH for 15+ years after trying multiple vets. We love the knowledgeable and compassionate staff.
Dr Sinclair and everyone else at KBAH is fantastic. I wouldn’t trust anyone else with my bunny, Squishy.
Very knowledgeable staff! Helpful and took lots of time to discuss options with me, explain diagnostics, possible avenues, ect!
They are so helpful and compassionate towards all animals they put the life and well beings of the animals before $ truly amazing
Dr. Cianciolo has been caring for our pets since she took over this clinic many years ago. Great, knowledgeable and caring staff. Experience with a wide variety of breeds. Has provided care for our dogs, cats, and rats. Highly recommend!
Caring friendly staff. Very helpful. Love to hear all the birds while we are there.
Wonderful experiences all around.The techs and doctors helped me a lot through some tough times with my sick pets.This is the only place I will go to for my pets.
They are great Bird and Animal Hospital we took a black-capped chickadee there it had a broken foot we dropped it off and they fixed him up such a great place to bring injured animals
I can't imagine taking my cats anywhere else, the vets, techs, and staff treat them as if they're their own.
Brought my Guinea Pig there to get a nail trim (since he won't let me touch his paws) and they did an excellent job! He was being a bad boy and was moving around a lot, but they never got frustrated, and got it done fast!
KBAH is an excellent animal hospital. They are my number one choice for my feathered friends. I have been going there for years. They also work with my animal rehab friends--not many vets take injured wildlife.
Our beloved African Gray parrot, Sassy, developed serious medical issues and we brought her to KB&A for treatment. The wonderful caring staff made such an emotionally trying time so much easier. Unfortunately Sassy did not survive the operation even with the expert care she was given. Although we did not get the results we hoped for, we know that all that could have been was done with sincere empathy, caring and skill. I will still recommend Kensington for all of your pets needs.
We’ll never go anywhere else! They take such great care of our Reese
The best thing I did was to go to Kensington Bird and Animal Hospital with my bird Coco who is a Conour. Dr Sinclair is so sweet and treats coco as if she is her own. The assistance handle Coco so easily and Coco is so calm when she is there... Best veterinary service around.!!
So glad they took a bunny my son found during landscaping. I don't know the outcome of the baby bunny, but so grateful they took the abandoned baby under their "wing's"
Great staff they all truly care so deeply for every animal they work with you on what you absolutly need for your loved ones and dont try and scan or get you to pay and do anything and everything! Great place!
Very knowledgeable and friendly professionals. I trust them 100% with my 2 conures. It’s very hard to find a good vet for “exotic” pets that are knowledgeable and caring like they are. My daughter-in-law brings het sugar gliders to them also. I would recommend Kensington to anyone who cares for their pets health.
Kensington Bird and Animal takes care of my two cats and two bunnies . The staff and doctors are very friendly and knowledgeable making sure that my animals get the best care. I would highly recommend Kensington Bird Hospital
I have been a client of Kensington Bird and Animal Hopsital for over 15 years! The staff and the doctors have always been knowledgeable, helpful and kind! We usually see Dr. C. She is through and takes the time to really listen to her clients! The other occasions that I have seen the other doctors have also been knowledgeable, helpful and kind as well! I would and have definitely recommended this vet to my friends and family or anyone looking for an awesome vet!
Absolute best vet out there. Competitive pricing, high quality service and they truly care about the creatures they service whether it be domestic or wildlife!
Brought my military Macaw in today who isn't fully hand tame and they were absolutely amazing with her they were very gentle and they made her experience of getting a nail cut for the first time since I've had her very easy and not traumatizing to her at all and their shop isn't over priced everything was well worth the money and the hour long trip (one way)
We brought our conure here to see Dr. Kelly; she was terrific! I believe her assistant's name was also Kelly? And she did an excellent job caring for Nigel as well. We are so fortunate to have a great hospital near us with staff we can trust for Nigel's care. Thank you, KBAH!
KBAH has such an incredible staff. I have been with them for a little over a year now (with my pet mice), and they’ve been there through the ups AND the downs, always caring and compassionate. Their staff is extremely knowledgeable, which can be hard to find for exotic/pocket pets. Not only are they knowledgeable, but also recognize that our smaller companions are just that - beloved family members/companions. I trust them with my mice’s lives.
Highly recommend Kensingston Animal Clinic! The entire staff is very knowledgeable & friendly.
Shout out to Anthony!!! Thanks for the professionalism, quick turnaround time and friendly personality. Always happy to do business with KBA!!
Can't believe people gave this place bad reviews. Been bringing my rabbits there for years and have had nothing but great experiences. In fact, one of my rabbits is a rescue that they saved after it was attacked by an animal on the side of the road. They frequently take in rabbits, birds, etc. that have been hurt in the wild to try and rehabilitate them. They definitely have no obligation to do this, and it shows how much they care about your pets and animals in general.
Awesome staff! Saved both my rabbit's lives when they had cancer. Forever thankful.
I had very nice visit with my bird at the clinic. super friendly staff and provided great care. thank you!
I can not put into to words how grateful my family and I are. The staff was amazing caring and supportive when our dog Ebony passed away.Then when picked up her ashes we were pleasantly surprised with her urn and gifts that really made my children at ease.This was a extremely tough for my family. I can not thank you enough.
Found an injured Finch in my yard and Kensington bird and animal hospital took em in and fixed em all up thank you to the people who volunteer and work and care so much about others and animals you make the world a better place
Everyone at KBAH is knowledgeable, professional, and compassionate. I’ve been taking my Dobies, parrots, and kitties to KBAH for many years. They have shared my joys and my sorrows. I am grateful for Anthony’s jokes and smiles and for Dr Cs care and compassion and that of all the other Vets and techs. ❤️🐾 …
Excellent staff; very knowledgable and you are offered various options for treatment. Excellent experience from check-in to sign-out.
Kensington Bird and Animal Hospital is phenomenal. The staff is friendly and knowledgeable and they got my chinchilla feeling much better after an eye infection. Prices are reasonable as well!
I left a small donation because I was so grateful that this vet hospital exists and takes wounded wild birds (I recommend everyone do the same if you have the means and are bringing in wildlife). In my case, it was a junco who was somehow hurt and unable to leave my front walkway but was still alive. I learned from a wild bird rehabilitator (who could not take it in that evening) that this vet would take the bird if it survived the night. It did and they did.
They are great! Very compassionate and you can tell they care about your pet.
I recently just moved to the area and woke up this morning to my cockatiel having what seems to be an eye infection.. also labor day weekend. I was up since 8am calling all the local vets. It's hard enough to find a avian vet let alone finding someone to squeeze you in last minute on a Saturday. I called several places that brushed me off, one place even had me crying on the phone with how they treated me. Not Kensington. The lady on the phone was very nice and thorough. She put me on hold quick then got right back on the phone. She told me to come down as soon as I can and they'll squeeze me in. We drove the 30 mins there and didnt even wait long! Also a plus.. not a crazy exspensive emergency bill at the end of it!
Amazing staff!!! Handles the animals and the fur/feather parents so respectfully!!
Very friendly staff. Had an emergency with our conure and they took us in that day. Doctor was very friendly and took time to answer all of our concerns.
Love this place! Very friendly and caring. Sometimes they run behind on appointments.
Always kind and friendly staff. Willing to explain and be patient with you are your pet.
I have been going since Dr. Giddings was a vet there. For over 10 years they have been taking care of my animals. I trust them.
Great prices..diverse products..
I recently brought my rabbit, Wilson, to see Dr. Kelly at Kensington Bird and Animal Hospital. I was extremely pleased with the care Wilson was given. Dr. Kelly and her tech took their time to discuss everything with me. I had to give Wilson some organic powder through a syringe and her tech took a good amount of time to show me how to administer it. There are not very many animal hospitals that care for rabbits and I am so thankful to have them care for Wilson. I also needed to contact them twice to report any progress and ask a question and was so pleased that they took the time to answer my questions. I rate them 5 stars for sure!!!!
I've trusted KBAH to take care of my precious little guinea piggies for the past 15 years. This is definitely the place to go if you are a "small pet" parent! I've always been pleased with the quality of care that my pets receive here, and I appreciate the fact that the staff has always made time for me and my pets when we needed to see a vet, fast! I'm sure that I will be bringing my pets here to see "Dr.C." for years to come. :)
The doctors and staff are unfailingly kind and considerate of the animals and their owners!
They were great with my sugar gliders! My new vet!
Great, caring staff. Always confident with their assessments and care of my Military macaw.
We bring our bird here. Staff is amazing, they have a love for animals. It's not about the money for them.
Great staff! Very caring and knowledgeable. Excellent Dr.s, too.
These guys literally saved my bird's life. They are absolutely wonderful.
I arrived early and they took me right in for my cat's tests. They sneered all my questions and put my mind at ease.
Great for boarding my conure! He also learned some new noises from the other birds
Staff was very helpful, caring while my bunny was hospitalized
The vets here are amazing! They have taken such great care of our beardie! The entire staff is wonderful!
I have been visiting Kensington Bird and Animal Hospital for many years. It is staffed by caring professionals from the Veterinaries, Vet Techs, to the office workers. The Vets on staff include some of the best avian specialists.
I recently brought in my new adopted birds for a checkup and to get some advice on care and feeding of my sun conure, Oscar and parakeet, Stoney. They patiently answered my questions and did a thorough exam of Oscar and Stoney. I brought my daughter, grandson, and granddaughter with me. My grandson and granddaughter were very impressed with our visit to the Vet.
I am glad that the pet shop owner who sold my my first parrot recommended Kensington Bird and Animal Hospital. They have been great with each one of my birds.
These Vets saved our dog’s life by referring us to a specialist in May after finding abnormal findings on a sick call visit. Saw the specialist and she was diagnosed with nasal carcinoma and had radiation treatments to shrink the tumor. She did well and is on the road to recovery for that issue. She recently developed a hematoma on her ear and it was discovered she had bilateral ear infection and bronchitis. It was recommended not to have surgery done on her ear at this time so it has been postponed. This clinic has always gone the extra mile to give the absolute best care to their patients and to their family members. The staff is friendly and have always kept us well informed about changes in our dog’s conditions and with follow up phone calls after visits. To them its not about the money they can make by doing procedures but about the best care for your pet. Kudos to them all....I wouldn’t use anyone else
If you have bunnies this is where you should be bringing them for care. Dr. Sinclair has taken care of our bunnies for years and is a knowledgeable, caring professional.
Front desk was very friendly and the doctor was very informative-even though I didn't hear what I was hoping to.
Always great service for my birds! Everyone is excellent!
Best care for my exotic pets!
The vets at Kensington are wonderful. So many vets that see exotics really aren't very comfortable with them, don't have all the specialized equipment they require, or just plain aren't very knowledgeable about them. Kensington is the polar opposite. I always feel confident I'm getting the best care for my two rabbits, and they've given me good advice on my other small pets in addition. I've had two microchips placed, teeth filed, a neuter surgery done, as well as routine checkups, and they were always expertly handled. I would recommend them 100% to anyone who cares about the health of their exotic pet.
We found a seriously injured cockatail in our back yard. The poor bird had visible injuries to her eye, wing, and feet. We named her Faith. We rushed her to Kensington Bird & Animal Hospital to a young lady named Alex. She immediately took the bird to the vets in the other room in the hospital for treatment. Alex promised us that Faith would receive the best care possible. We felt so confident that Faith was in good hands. Thank you Alex and the whole staff for helping Faith.
They're always so caring. I appreciate their knowledge and kindness for my mice.
One of my guinea pigs was not feeling well and Kensington knew how to help her right away. She ended up needing surgery and they were wonderful. Dr. Sinclair was amazing and took great care of my baby. Unfortunately another one of my girls now needs surgery. She will be going in on Tuesday to have the surgery with Dr. Sinclair, and I know that she is in great hands. When we went for our appointment, Dr. Sinclair remembered me and the first guinea pig of mine she had seen. She truly cares and I couldn’t ask for anything better.
They were all so kind and caring for my little panther chameleon if I could give more stars I would
Everyone here is wonderful! They're always so helpful with advice and treat my bird-babies like their own!
Very kind and prepared staff, safe covid protocols, amazing after care advice. I highly recommend 👌 …
Nice place very kind and knowledgeable staff and doctors
Only been there one time so far but the staff and services provided were done professionally and with kindness.
The doctors and staff are always professional, friendly and caring.
The best part of my visit is that my ailing hen Henrietta is back to laying eggs and was so glad to be out of my house and back with her buddies!
Compassionate care of our guinea pig. Thank you.
We brought our dog, Tiny there a few months ago, she had no feeling in her hind legs. The doctor immediately knew something was not right and recommended we take her to Pieper Memorial. We did and Tiny is back to normal again. If Kensington Hospital was not on the ball, didn't know there stuff, didn't immediately see the issue we would not have Tiny now. Is there anything to add to that endorsement? I think not.
Ed and Chris
Very highly skilled staff that works on some pretty exotic animals
Such a wonderful place. The staff is extremely knowledgeable and very kind. I would recommend it to anyone.
I will tell you when I go but over the phone the women I spoke with was wonderful..
This is the best place to go if you have a sick ferret.
This is an outstanding bird & animal hospital.
This place is great and their prices are very reasonable.
Super friendly, and super knowledgeable, and all that for a very fair price!
Great staff and knowledgable vets. Use them for all of our birds.
Very pleasant staff and accommodations, Thank you
The only place that I will take my bunny. They are amazing
I would not go anywhere else for my rabbit's health. Friendly and helpful staff.
Great people...thanks for trying..
Very nice professional love the service thank you well appreciated
Great vet for aviary!! Knowledgeable & reasonable prices
Very friendly staff and great with animals.
Awesome staff and facility
Delightful staff and knowledgeable vets who are always ready to help!
They are very nice and accommodating.
Caring, compassionate Doctors and staff
Good place to take exotic pets
They are great people who work at this VET HOSPITAL
Great people, i highly recommend
Friendly and caring. Specializes in exotic animals
Wonderful with my macaw!
Excellent service, caring and very professional.
Great caring people.
Always so helpful here
Best bird vet ever.
Very caring and reasonable
So kind and caring and the process are great
They are accepting even the wild birds.
Great service and quality people's
Outstanding staff who clearly loves animals
Great vet best around this area
Always kind caring and accommodating!
Great Vet
Amazing staff
Customer service is excellent
Very expensive
Pricey
Love everyone here!
Very friendly staff
Honest, caring, knowledgeable!
Great vets,
Very professional!!!
Great place
Always GREAT !!!
We were so impressed with how well the staff treated us and our Rabbit. They went above and beyond to make sure our Honey got the best treatment and quality of life. We called them and they got us in that day. They did everything they could to help our sweet baby, answered any questions we had and called us to check in on our baby. I won't go anywhere else with my future fur babies.
Taking care of the person