Reviews of Charlotte Street Animal Hospital. (Veterinarian) in Asheville (North Carolina).
Charlotte Street Animal Hospital
208 Charlotte St, Asheville, NC 28801, United States
Description
Information of Charlotte Street Animal Hospital, Veterinarian in Asheville (North Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Charlotte Street Animal Hospital
Sunday
Closed
Monday
7 am–9 pm
Tuesday
7 am–9 pm
Wednesday
7 am–9 pm
Thursday
7 am–9 pm
Friday
7 am–9 pm
Saturday
9 am–1 pm
Popular times
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Reviews of Charlotte Street Animal Hospital
Maria Rodriguez
from reception, the vet assistant and vet are amazing. we were able to get in-person estimates in a timely manner. they were gentle with my shy cat. the rooms are well insulated so my cat wasn’t overwhelmed with any sounds. no one rushed us to make any financial decisions. safe to say i’ll be bringing my other fur baby to get seen with them again. the prices are reasonable and they were transparent and explained clearly with everything they did. we even checked out and paid in the privacy of our own room. from the bottom of my heart, I can’t wait to come back. thank you guys for everything.
Sara Ballek
I absolutely adore Dr. Amber. The whole staff at Charlotte street have been amazing over the five years I have been taking my cats there. They have been great about following up for regular check ups and always manage to get me in under unexpected circumstances and take the best care of my cats. My cat loves Dr. Amber. She is a natural with animals and genuinely cares about the animals and the people. Nothing goes unnoticed or dismissed and I know she’s very honest with everything. My cat is aging and while that comes with some new things like arthritis or signs of aging, I feel at peace with all the advice I am given by Dr. Amber on how to better my cats quality of life. I feel like I learn ten new things every time I go because she is so hands on and really takes the time to explain everything, while also showing Sunshine so much love. I cannot say enough about Charlotte Street and Dr. Amber.
jenny L
Everyone from the persons answering the phone to the Doctors seeing my cats, they are all wonderful!!!
I have been taking my cats here for 8 years and I have never had even a slightly unpleasant experience.
I have only had exceptional experiences.
They are patient, loving, understanding, reasonable, extremely knowledgeable and involved.
The waiting rooms and exam rooms are spotlessly clean and no odors.
I am grateful to have them helping me care for my little precious cats, Edward and Baby!!!
Jordan Miller
These guys are great. So compassionate and always helpful when it comes to taking care of our cat (Ellis) and our dog (Buddy). Buddy is very needy and has cluster seizures about every 5 weeks and the guys here are always helpful whenever he needs anything including his medicine.
A J
This was my first visit. I accidentally typed in the wrong text number to check in and was late for our appointment. Dr Henry generously agreed to see us anyway. Although her time was limited due to my error, she was thorough, covered all of my concerns, and I felt my pup had an excellent first experience with her new vet. I can not express how important that is to a pet parent! Everyone in the office was very pleasant, especially the vet tech that worked with us, and I am thrilled to have found Charlotte Street Animal Hospital!!
Lori Lander
Dr Scully, Skylar and the Entire Team @ Charlotte Street Animal Hospital
Has been amazing! They could not have given an more prompt and amazing customer service. As a visitor staying for 10 days in Asheville I found myself in need of a veterinarian for my puppy Bozzie.
CSAH “Found the Time” to squeeze me in and it was genuinely service with a smile 😊
As a frequent visitor to this great city you can be sure that I will utilize their services again in the future, not to mention just how highly I’ve already recommended them to others.
It is No Wonder they were voted BEST in 2021 for the City of Asheville!
Eliza Dreier
I moved to Asheville last year and was nervous about finding a new vet after some past negative experiences. Charlotte Street Animal Hospital has been amazing and has put all my anxiety to rest! During my cat's first visit for her annual, the vet spent so much time talking through all of my concerns and general observations, and gave me tons of great information. I felt more informed than I ever have after a vet visit. I also had to bring my cat in recently for an unscheduled visit after she started displaying some worrisome symptoms, and again everyone was amazing. Everyone I spoke with was so helpful working with me to get her seen the same day, from returning my first call immediately at 7am to working around my difficult work schedule that day, and again communication with the vet was incredible. The staff also gave me a great recommendation for a boarding place over the summer. I feel very confident that my cat is in great hands with everyone at Charlotte Street Animal Hospital, and that I'll get all the information I need to make good decisions for her, while keeping my schedule and financial situation in balance also. Thank you!!
Olivia Messer
This was our first time at a new vet (we just moved to Asheville), and we had the best experience! Our dog is our everything, so having a trusting vet and a kind, loving environment for her is very important to us. Dr. Abrams was great with Shasta - very sweet and attentive with her. Grace and all other staff were also super wonderful with her too, which meant so much. It’s extremely comforting knowing that our girl has a trusting and caring vet here in Asheville! Thank you so much 😊
Karen Chapman
Our experience was limited because we only needed a vet tech service on this visit and did not even go in the facility. However, the person I spoke with to arrange the appointment was very helpful and corresponded efficiently and quickly by texts regarding our pup’s primary vet records and checking in when we arrived. Overall I was pleased with the visit and will definitely turn to Charlotte Street Animal Hospital to the extent needed when we are in Asheville (where we live part-time).
Charlene Mills
The veterinarians at Charlotte St Animal Hospital are thorough and extremely competent in their assessments. My dog was dropped-off in the morning and within 1 hour Dr. Cowan had completed her assessment. She checked on my dog several times throughout the morning and at checkout, came out to my car to discuss the treatment. Outstanding service was provided by all of the staff members and physicians. The clinic is always clean and never in the 8 years that we’ve gone there has smelled like a kennel. I drive 55 minutes from Hendersonville because this is a wonderful animal clinic!
Gael Perry
A very caring environment. The vets are great and the professional and fun front desk and techs work hard to ensure you have a good experience. My vet , Dr Amber who is very knowledgeable has always had a way to keep my animals comfortable Make an appt with any of the vets for wonderful care and a good experience
Claire
Doctor Henry, the receptionists, and vet techs were all incredibly kind and caring when I brought in my guinea pig. They took such good care of him and handled him so gently when he was sick. Thank you for your genuine care and love for my baby, it made a bad situation a little less scary
Lisa Clyne
Never had a doctor at Charlotte Street Animal Hospital that Burt and I didn’t like- they’re all great. Nice staff. Burt’s issues are always resolved nicely. He loves it there- a very good sign. Sometimes there is a bit of a wait, annoying, but worth the wait.
Heather
All of our pets have visited Charlotte Street now and they’ve all been treated so well. The vets are willing to spend so much time with you to really figure out what’s going on. I think the value I’m getting for the price I pay is worth it compared to other vets we’ve visited here.
Kim Beller
ALWAYS there for us. We love the team at Charlotte Street Animal Hospital and how they care for our dog when he decides he wants to be friends with a bear, or gets into other trouble in the woods... They are gentle, thorough, kind in talking to us humans and in taking care of our companions.
Toby Arbeiter
My dog was taken as a drop in patient, because he was limping again. I left him and received a call from Dr. Scully within a half hour. He had reviewed all previous reports and observed my dog. He recommended medication and will see my dog again to see if medication helped and to see if further tests are needed or referral to a neurologist. I was impressed with the attention to the situation.
Robin Huckeba
Everyone was pleasant. Dr. Amber was understanding, knowledgeable, and compassionate. She suggested a visit with a specialist would be more helpful than running tests at the Charlotte Street Animal Hospital for this particular problem and I appreciated that.
Kate Singogo
I absolutely love Charlotte St Animal Hospital. They take their time and get to truly know your pets, and we have only received the highest quality of care. I can’t recommend them highly enough!
Deb Maddox
Dr. Scully is the most empathetic, caring vet I've ever known. He takes his time to explain and answer all questions and could not be gentler with our cats. GRATEFUL we found this vet and this practice (cuz front desk folks are super friendly and efficient).
FS Consulting
This place is wonderful! They take such good care of our animals, have big hearts and are so responsive. We are grateful to have such a thoughtful veterinary practice looking after our beloved pets.
Rooky Woods
I super appreciated Charlotte Animal hospital fitting my dog Finny into their busy schedule! My wife and I were traveling and stayed in Asheville for a few days to see the sights and enjoy the town. Finny had an allergy and needed some meds and the kind folks at CSAH took great care of us. If we lived in Asheville, they would be our vet. Thanks, John and Marti
Jeanene Cohen
We came from out of state and they were so accommodating and great! The staff and Dr were all very professional and sweet and loving towards our pup. Highly recommend
JWharton Photos
I have a very difficult kitty that needs special handling and the Dr. at Charlotte Street take the best care of him. They listen & care about your fur animals. I won’t taken him any where else. Ty to the team at CSAH!! We appreciate the love you have for our special kitty! Ty
Amy Sugaski
My mini Aussie, Norman actually gets excited to come here and that’s how I know that I’ve found my forever vet. After weeks of stomach issues, Dr Scully helped us develop a plan to get it under control and I seriously cannot thank him enough for getting my best friend back to his usual self.
If you’re looking for the best care in Asheville, you’ve found it.
Thank you CSAH ❤️
Stan Wilson
Really paid close attention to our dog. Seem to me the model veterinarian- intelligent and compassionate. They could not have been kinder. I’m grateful for the whole practice.
Randy Boyd
The staff is so friendly and helpful! Dr Cowan was so patient in answering all our questions. We highly recommend this location if you need a good vet!
Tyler Kardos
My dog and I have a great experience every time we visit. Super friendly staff, attentive and timely. My dog leaves feeling like a champion.
Stacey Walbourn
My cats receive the best care at Charlotte Street Animal Hospital. The entire staff is just wonderful and I could not be happier with the attention and care they give my furbabies!
Megan
I have been going to Charlotte Street Animal Hospital for canine care since 2010 and have gone to them for the whole range of vet care from puppyhood through senior care. I have been very happy with the quality of care we have received.
Patricia Wilson
No waiting. Facility was spotless. Support staff were friendly. Our VET spent a lot of time with us and answered all of our questions. The new puppy paperwork is so helpful
Cat Boyer Smith
My pets have been going here, origins Dr Ledyard, since 2001, always great advice and care. What can I say - they have the best bed side manner of any other vet I have gone to, and I am very appreciative of the care they provide both the pets and their owners.
Kirsten Marino Walz
Dr. Amber provides superior vet care! She is highly competent and big-hearted, taking excellent care of our cats and dogs, attending thoroughly and kindly to their unique needs. Dr. Amber is helping to keep our furry kids healthy and is an outstanding vet. Highly recommend!
Carlie Gonsalvez
Very professional staff and always friendly, patient and kind. Dr. Amber is AMAZING. She took time to get to know and understand my very anxious dog and has helped tremendously in his behavior and how I interact and understand him. She and her team are honest and present all options as well as explaining the 'why' behind their recommendations. Very appreciative of this vet :)
Fleming Lomax
I am very grateful for Charlotte Street Animal Hospital and the care and concern they have shown for my cats (and for me). From the friendly front desk staff to the efficient vet techs to the incredibly skilled and perceptive veterinarians, compassion flows in abundance at this facility. It is evident that they care not only about a pet’s physical health but about their overall well-being, as well as the bond between animal companion and human. The vets are incredibly attuned to each animal, and for the past 17 years have seen my cats through wellness exams, numerous diagnoses, and comprehensive treatment plans. Most impressive is the supportive environment at CSAH; the staff and vets go above and beyond to care for the animals AND their humans. I am grateful for their wisdom, discernment, and especially for the comfort of knowing my cats are valued and in highly capable, loving hands. I consider CSAH family.
Anneliesse Mckee
We were recommended to Charlotte street vet when my pup had a large tumor that I was very nervous about. He is my best friend and I had many tell me that they were the right hands to put his care into. So I called and met with Dr. Abrams and shortly after my dog had surgery to remove his tumor. It was seamless and now, here we are years later and my pup is happy and healthy. We now take our puppy there as well who is a total wild card and I never feel stressed under their care. The entire staff is incredibly kind, compassionate, and so helpful. I’ve called in a complete panic and in ease and have been met with understanding each time. Forever will stay at Charlotte street vet!
Erica DiChiaro
Putting my cat down was one of the hardest experiences of my life and to be honest I felt a little indifferent about the entire concept. Unfortunately, I had little choice considering the state of my animal. I was accompanied by Dr. Jaclyn Amber. I want to thank Jaclyn for her empathy, support, and comfort. She really helped me get through this difficult process. I don't think I would have been able to come to such peace with the entire situation if it wasn't for her. Once my cat was passed on, Jaclyn assured me that she would take care of her. I never experienced putting an animal down, especially being right there with my cat during the process. It was so heartbreaking, but Jaclyn had a very comforting presence and really helped me through this experience.
HIRE Board
The entire staff and doctors are so caring and professional. Although my dog has a primary doctor, Dr. Abrams, who is wonderful, we have seen three or four other doctors there when we needed a quick appointment. Each and every one of them was extremely kind, knowledgeable and personable. They spend time with you and your dog, answering all of your questions. The assistants are great as well, asking you to explain everything, taking notes and relaying information to the vet beforehand. There is a website where you can order prescriptions, make appointments, etc, that is very easy to use. CSAH is a little further for us to go than a lot of places closer to us in South Asheville, but for us it is worth the drive to get excellent, compassionate care for Sully.
Eve Burton
They were able to provide same day service when i returned from a trip and discovered my dog was having allergy symptoms. Everyone was so nice and Dr Abrams was very thorough in checking out my furry companion. So glad i have made the change to this practice.
Rachel Eure
The staff are all very helpful, professional, and understanding. I've had dogs and worked in animal welfare for over 15 years and Dr. Amber puts more of herself into every visit than any other vet I have met.
Crystal Salinas MacKinnon
Ever since Redwood Animal Hospital was sold to a corporation a few years back, Charlotte street has become the gold standard in Asheville for us and our dogs. Not cheap, but the extra peace of mind and easy, open communication with our vet is well worth it.
Robert Watson
We love this place. My 1st dog and current have always came here. The care and comfort and concern for myself and my pets is always the best. Highly recommended 👌 …
Julie Furdyna
Wonderful staff. I have a very nervous dog and they are wonderful with him.
They also have great hours. Love the staff and the doctors are awesome.
Corinne G
I want to say thank you to everyone who helped us this past week with Henri who is home recovering very well from an onset of pancreatitis. Thank you Dr. Henry and Dr. Scully for the remarkable care you gave Henri and the steadfast attention you gave him until we could figure out what was going on. Thank you to all of the vet techs, particularly Shawn, for the compassion you showed me one morning when I was clearly very emotional. Big thank you to Paige too. Jess and Megan and the entire front desk crew - you are amazing - you really put me at ease by getting me answers when I needed them the most. The cohesion in your team did not go unnoticed. We are grateful beyond words that our little tiger was in the best of hands.
Debby James
Thank you for the best , professional, compassionate care for my fur baby! The reception team is great and Dr. Abrams is the Best!
Karen LePree
The last three times I have explained something about my dog, the person didn't listen to what I said this has caused things to not be done properly, which then becomes frustration. I feel when it comes to animals and us taking them to the vet it's important to know and listen to what the customer is saying so the dog gets properly taken care of. Thankfully the few things that I'm talking about weren't a life-threatening situation for my dog. However one of the times it could have been something that was making my dog very ill.
Jenni Cockrell strange daughters butoh
The best vet ever! They take great care of my babies, especially my 20 year old kitty! Highly recommend!
Sarah Keech
LOVE this vet office! Recently moved to Asheville and they have been totally amazing.
Thomas Meys
Truly animal compassionate staff. They are skillful and thorough and
carefully explain any concerns they observe re the pet. We use
Charlotte for all our canine's needs- with confidence!
Kari Spivey
All of the staff has been super nice and really addressed all of our concerns. The continue to go above and beyond. Couldn't be happier.
Molly Massen
Dr Amber spends all the time I need answering all the questions I have; I never feel like I only have an alloyed appointment time. She also explains her recommendations very clearly.
Christine Troskey
My dog had an upset tummy for a few days and I found myself trying to make a vet appointment on a Friday afternoon. Thankfully Charlotte Street Animal Hospital has extended hours. They offered me an urgent care appointment and the receptionist explained what the cost would be which I appreciated. She gave detailed instructions for what to do when I got there. A tech came out and got my dog and barely anytime later the vet was calling me to give me an update. He was so sweet about my dog and gave me options as to what we could do. I didn't feel pressured into any treatment and he took the time to answer my questions even though I was their last appointment on a Friday evening. The tech brought the meds to my car as well as a way to pay right there from the car. When some test results came back a few days later they email the results and also followed up on how my dog is doing which I also appreciated.
All around they were nice, helpful, informative, patient and really professional. I will definitely be returning there for my animal care needs!
Holly Ball
The atmosphere was calm and the entire staff was attentive and kind.
Dr. Abrams is a god send. Seeing him sit on the floor with my sick cat for her exam was so sweet and something no Vet has ever done with us before. She purred most of the visit which she has Never done before at any vet office. He was so informative, attentive, patient and gentle. Best vet experience we've ever had anywhere!!! We won't be going anywhere else from now on.
The pricing was literally hundreds less than I've paid for the same tests, medications, exams fees and treatments I've paid for at other vets. I pulled old receipts to compare
and paid at one vet almost $200 more for the exact same things i had done at Charlotte st Friday night. Thank you all so much for making this stressed cat mom feel better and my cat Lucy.
Shannon Maley
Charlotte Street Animal Hospital has been providing care to my sweet cat Francis since he was born. He’s a member of my family and I love him so much; and I completely trust the Charlotte Street team to take care of my fur baby! Francis has his regular check ups and also stays with the team during the holidays and I can relax knowing that Francis is safe and having fun while boarding. I am so grateful to the Charlotte Street team for their professionalism, their knowledge, and their kind loving care for both myself and Francis!
Shane Young
Both of my pups go to Charlotte Street Animal Hospital and receive excellent care. We are recent transplants from the Bay area and after trying a few different vets...Charlotte street was the winner!
They take SUCH good care of my boxer who needs regular laser treatments, getting us in quickly, the techs are super friendly and the docs are quality.
An amazing place!
Thanks!
Amy Hood
Everyone at Charlotte Street has been so kind to us and our pup! Choosing a vet for the first time for a new puppy is scary especially during covid times but I feel like we made the right choice. I’m pretty sure she even likes going here because of all the positive attention she gets. They went above and beyond to inform us we should go the emergency vet route when she got pink eye once over the weekend, and reached out to check on her afterward.
Jennifer Mosco
The staff is always very friendly and raves about how cute and well behaved Munchkin is. It was also really nice to be able to go in with her for her check up again and meet Dr. Cowan in person, since we usually see Dr. Amber. She was great with Munchkin and helpful in recommending a slow transition to Senior dog food and what to look out for.
Elizabeth Stahl Eason
The team at Charlotte Street Animal Hospital is remarkable. Buttons and I are very grateful for all that they do. Thanks!
Beverly Clark
CSAH cares for my cats as if they were their own! Everyone is gentle and helps out however they can. Dr Amber can sweet talk the most timid cat into loving her and does her best to keep costs down while still helping my cats feel better when they get sick. I’ve been going there for years and couldn’t be happier!
rebecca cook
This was my first visit to Charlotte Street animal hospital, and I am so happy I found them. From the ladies at the front desk, who was super on check in and check out. Our tech was great, and our vet was amazing. I was worried about finding a vet for my rabbit, but I am not worried any more our vet was so knowledgeable. I will be returning for any animal issues.
julie silver
3 different cats, 3 different emergencies and they got me in right away for each one. So impressed with each and every Doctor. All the staff is terrific. Just wish I had found them years ago.
Delia Kennedy
We've been taking our dog to Charlotte St. animal hospital for years for regular check ups, and we've always had great experiences. This year has been a particularly tough one for our pup and we've had to make a couple of big trips to see the vet. We had to take her in after she had eaten something poisonous and got extremely sick. The vet and staff were very caring, communicating with us on a regular basis about her wellbeing and keeping her comfortable. Our dog could've died but thanks to the wonderful care she got, we were able to bring her home and for that we're so thankful!!
Shauna McDonald
I can’t say enough about the folks at Charlotte Street Animal Hospital! Dr. Cowan has been so amazing! The team is very responsive and have the technology to communicate through text as needed. They have taken such good care of my sweet puppy! Ecstatic to have such a team!
K K
Thank you for seeing my pet so fast, I know the vet business is incredibly busy right now. I've brought previous pets to your practice as well and from routine care to euthanasia, every interaction was compassionate and humane. I still have the postcard you sent me after you put my last kitty to rest and the kindness in it will still bring me to tears. CSAH is the highest quality vet in town and I will recommend you to anyone.
Lauren Preston
Charlotte Street Animal Hospital is great, I appreciate that they have some flexible hours and that you an get an “urgent care” appt as needed. I usually text them to communicate and it’s super convenient.
Loretta Roberson
I love CSAH! They always get my pet in as soon as possible and the care is great! Dr Cowan and staff are very compassionate and truly love their job. I always recommend this vet. I wish I could give it more than 5 stars.
Diana Godal
No matter how busy they are (and they are often quite busy), the staff here always make me feel like I’m the only person in the room. Even when I call and need to wait on hold for a bit, when someone answers they always exhibit incredible patience and willingness to help. My pet has had exceptional care here, including follow-up phone calls and emails to check on him during at-home treatment. Everyone here cares deeply about the customers and animals they serve.
Amanda Johnson
The team provided exceptional service and was very focused on the comfort of my service dog! They did everything in the exam room (without even asking!). My service dog does not have separation anxiety, but if I were bringing in my family dog, this would be a god-send! Honestly, I don't think he even realised he was at the vet because everyone was so gentle and kind to him. They were also kind to me. The vet answered all my questions 10x over and took extra time to reassure me. Overall, an amazing experience! I think this will be my primary vet from now on!
Teal Fyrberg
All of the doctors and staff at Charlotte Street Animal Hospital are wonderful! They are knowledgeable, thorough and kind. We feel lucky to have had them as our vet for our dog since 2012 (he loves them too!) We highly recommend them.
Christopher Smith
They might have saved my puppy’s life today! Backstory is my 9 week old puppy managed to eat a piece of plastic while outside. I got extremely worried and called CSAH who recommended I bring him in immediately. Within ~2 hours of the event, our puppy was being seen at the hospital, and they managed to safely get the bag out (I’ll spare the details). Every single person I interacted with was professional and compassionate. I felt bad that I couldn’t express my gratitude appropriately because I was so stressed in the moment, but I hope everyone there knows that they had a huge impact on my life and my puppy’s. I would not hesitate to recommend them to everyone.
Ray Whitledge
Charlotte Street helped me quickly as a new client with a sick dog. Communication with an actual Vet is a little challenging after first visit. I think their intentions are good. Everyone was polite. After Vet was done a Tech came back with medications and a card reader for payment. Before paying I asked questions because I did not actually know what was done or the results of tests after the Vet left the room. Tech answered questions at that point. Vet did follow up 24 hours later to ask about my dog. This is not a negative review…I am accustomed to a Vet actually coming back to the exam room to share information about my pet. I appreciate that Charlotte Street made quick accommodations for me to get my dog in. My pets health is my focus.
Courtney Jensen
Charlotte Street Animal Hospital really cares about the animals and their owners. The Love and care they show your animals is Amazing. They have gone above and beyond in trying to treat my Son's pup and I am very thankful. Thank you to all the staff and Dr. Scully for all you help and compassion. May GOD continue to Bless you all and this business.
Barton Evans
Dr John Scully at Charlotte Street Animal hospital is a knowledgeable and gentle vet who did an excellent initial evaluation with our new kitten. His presence was very calming for the kitten making the exam a comfortable experience. The receptionist and the vet techs could not have been nicer.
Candi Mayle
Staff were very friendly and helpful. I was here visiting when one of my pets became more seriously ill and they accommodated us immediately.
D'Ann Ford - Premier Sotheby's International Realty
All our furries love Charlotte St. Animal Hospital. Staff and Doctors are all wonderful to work with in the care of our kids!
Emma Metzger
My dog is not a normal patient here however the staff and doctor were so helpful and nice when I had to bring my dog in when she had an allergic reaction. They were kind enough to see her and treat her. I am so thankful for how they helped us on such short notice!
Kirsten West
Took my pup for an urgent visit on a Saturday and I am seriously considering changing vets after a great experience. They were able to get me in same day that I called on top of a timely and what seemed like very thorough visit. The vet that saw him was super nice, gave a written report, and she genuinely seemed like she cared. Still not able to go in, which is understandable, but I’m sure he was well taken care of. Thank you!
Linda DeArmond
Jessie, the vet tech- was wonderful- patient and kind with my doggo who was so anxious about her nail trim. Jessie turned a potential nightmare into a positive experience. I highly recommend this vet clinic.
Laura R
Our first visit was yesterday. Paige was lovely with Porkchop. Dr. Amber was encouraging. She explained things clearly, and was loving and compassionate with Porkchop. I felt her sincere desire to treat us both with professionalism and care. She took her time. I think her approach was concerned and cautious. I have hopes that we have landed in the right place for Porkchop’s primary care.
Drew Hite
Dr. Amber and Charlotte Street Animal Hospital spayed my dog. Dr. Amber was really helpful, attentive, and went the extra mile throughout her recovery.
Rob Heyer
Great experience, the vet we met with was very nice and helpful.
Sandra Layton
We are new using Charlotte animal hospital and couldn’t have been more pleased with their services. Their doctors and staff were extremely responsible and available to speak with us about our dog surgery. As a senior dog they took lots of precaution and kindness was evident. I am so glad I am now part of their clinical family and would not hesitate to recommend them.
Diane D.
Dr. Amber was very thorough and considerate and I can’t say enough good stuff about her!
William Snow
Charlotte Street Animal Hospital is the most amazing vet in Asheville!! Dr. Jackie is delightful, insightful, intelligent and solely focused on the health and well-being of your pet. The technical staff are truly giving and caring, they are beyond helpful. We are so grateful for there help and care of our pets.
Claire Napoletano
Every single vet and staff member on this team is absolutely world class. CSAH is the best vet in Asheville without a doubt.
Ann Jennings
Their communication and safety protocols are very good and every single staff member I have ever encountered there (over 15 years with several dogs and a couple cats) has always been exceptionally professional, kind, compassionate, and respectful of our four-legged family members.Their evening and weekend hours are helpful. I recommend them to anyone with pets.
Shawn Briley
The care my animals have received at Charlotte Street Animal Hospital has always been first rate. I have had dogs and cats my entire life, and have known quite a few veterinarians and assistants. These folks are the very best. Thanks for the excellent care you've given Mattie, Ruger and Red!
Janet Dixon
Charlotte Street is an excellent place to take your pet. Front the reception to the tech and the doctors, you get great service served with kindness and compassion.
Ann Weber
Charlotte Street Animal Hospital offers the complete professionalism and state of the art veterinary care of a large animal hospital with the personal attention and consideration of a small-town practice. They have cared for all our pets, from when we had 6 cats and 2 dogs; to recscuing a pregnant black Lab and her subsequent 9 (!) puppies till they were 10 weeks old and we’d found adoptive homes for all teen dogs; to the present days with our one calico and new, older rescue dog. They have always known all our pets by name, handled them with gentleness and affection, and kept track of let needs and eccentricities. The vets are expert, honest, kind, and supportive. The vet techs, staff and business office kind and genuinely helpful. We feel so fortunate to have Charlotte Street Animal Hospital to care for our loved pets ave by extension for us as well. They truly are part of our family.
John Olson
Had another excellent one year wellness checkup with my dog Sandy and Dr. Abrams. Even through this pandemic Charlotte Street Animal Hospital Staff did a great job handling our appointment. Everything went very smoothly and the Dr. reviewed his exam and took questions over the phone while we waited in the parking lot. Can't thank them enough for making these pandemic appointments so easy and putting our minds at rest with their efficientcy. If you need a vet, now you know where to go!
Farrah Andreacola
I can't remember the name of the doctor that saw our border collie Obi Wan Kenobi, but he was a younger gentleman. He was fantastic, thorough, and clear, and I have told no less than three people (so far) about how he sat on the floor with my dog for the entire visit. From start to finish. I've had dogs my ENTIRE LIFE and subsequently have been to every single vet visit for my parents are deaf and I've always been the interpreter, and I've NEVER experienced that.
That alone, will make me a customer for life.
Bravo, young man.
Karen Bruggemann
First of all I'd like to give Dr. Henry her props for making the fur babies as well as the parents as comfortable as she does. Although I miss being able to come in with Rolex for his check up and say hello to everyone there, I trust you guys 100% that you'll take good care of him. I have to laugh when I hear my friends saying how much their dog hates going to the vets office because I'm very lucky that's not us. So far my past 4 - 5 dogs all loved and still love coming to the doctors office and that means we're doing something right all this while. Thank you all so much for being so good to my kids. I truly appreciate it. And all the girls and guys that work there are great. They're all very helpful.
Aaron Guillotte
We have been going to Charlotte Street Animal Hospital for over 2 years now, and really love it. Dr. Kaplan and the rest of the team did an excellent job with our Izzy during her senior years and have us on the right course with our new rescue pup. Highly recommended!!
chris sparks
Dr. Amber is the most professional and kind Vet I have ever known. We appreciate the thoughtfulness and care she provides to our cat.
I do wish the front desk folks would have taken covid more serious. Of the three front desk employees, onehad her mask off, the other pulled down below her mouth. The last person did wear her mask correct.
Maggie Henderson
This review is not about the level of care the folks at Charlotte St wish to give. This review is about the level of care they were ABLE to give. This animal hospital is obviously too busy to handle each visit with care. The vet is not a restaurant--I work in a restaurant. However, my last experience at Charlotte St Animal Hospital felt like a frantic night of turning and burning tables.
The lack of communication between the vet(s?) and the tech/support staff was apparent and frustrating. It made my experience more worrisome and confusing than it needed to be. I understand being busier than you can gracefully handle, but a line has to be drawn somewhere, right?
I will say that the staff I was able to speak with out front were incredibly apologetic and nice despite being slammed. Unfortunately, nice did not help answer my questions I had about my kitten before returning home.
lex keklak
The whole staff was great. My dog is a bit protective of me and can be feisty. While he was initially muzzled, at my suggestion, the staff made him feel comfortable enough to behave :) The doc was great about keeping me updated while he was being treated and really helpful and honest about treatment. The front desk was super friendly and efficient, despite the looming zombie apocalypse. I managed to forget my pup’s heartworm pills after paying for them and I quickly got a phone call to let me know. Thanks for taking such good care of my pup!
Elizabeth Nestler
We have seen multiple of the providers over the years and have had nothing but exemplary services each time. At our recent emergency visit the whole staff was fantastic in calming myself and my dog, sending us home patched up and smiling. From emergency visits to medication management and regular physicals we are lucky to have them in our corner keeping our wild dog healthy.
Kara Bonelli
Dr. Amber is incredible! She was very kind, honest, and informative when diagnosing our senior chihuahua with pancreatitis last week. She was thorough in her plan, getting him a proper diagnosis before just starting symptomatic treatment. Her and her team kept us updated with what to expect in his recovery/treatment plan, and kept him comfortable while he was in their care. Petey was lethargic and out of it when I dropped him off, and when I picked him up he was much brighter and more alert. By the next day he was back to being his adorable, spunky little self! She answered all of our questions and eased our minds.
Chris Kirn
Dr Cowan very thorough and responsive to all concerns about my dog. My other dog saw her several months ago and she initiated asking me how he was doing as well. Wish they had a vet on staff to provide chiropractic care.
Stacey Walbourn
My pets receive the best care at Charlotte Street Animal Hospital. Whether it’s routine check-ups, emergency care or helping me manage chronic illness, I know my cats are in the best hands. All the staff is incredible!
Ashley Garner
I have been going to Charlotte St Animal Hospital for 11 years now and they have been amazing and supportive. When my pup my around 7 years old, he experienced what we now know as an Addisonian crisis. They were able to save my dog’s life and provide ongoing care for his autoimmune disease to this day. They have seen us through the ups and downs and have always been compassionate and understanding. Would recommend them a 1000x over if I could. Dr. Amber is the sweetest, most knowledgeable veterinarian who was able to think quickly and figure out the life saving interventions to keep my pup alive and happy to this day.
Cathy Irvin
I brought my pet in on an emergency basis and she was seen by the doctor immediately. The doctor explained her condition and medications clearly.
jodi balestrieri
We love our Dr. Cowan at Charlotte St Vet.
She is compassionate, friendly, and through.
The practice personal reflect this caring nature and are efficient in their respective positions.
Zena Rubin
I have been to a lot of Vet Clinic’s in Asheville and after 20 years, finally landed at Charlotte Street Animal Hospital. Every experience I’ve had there has been exceptionaI. The staff is wonderful and attentive to details and Dr Scully is the bomb. He is an 11 on a 10 scale. My cat has a variety of complicated health issues and Dr Scully has taken the time to talk to me by phone and discuss options. His interest is so sincere that it almost feels like he thinks my cat is HIS cat. My only regret is that it took me so long to find this Vet clinic and Dr Scully. I would give it more than five stars if I could.
allison krivatch
They are conscientious in their care of our cat. He’s consistently in good spirits when we pick him up - albeit annoyed that we had the audacity to leave him! The only improvement I suggest is that it takes far too long to retrieve him even when we call ahead. Also, I’d like to tour the facility now that Covid has lessened.
She Gathers Beauty Wendy Havlir Cherry
I really appreciated the time that Dr. Amber took with me and my elderly dog, Roland. She showed so much attentiveness, warmth, kindness, and care. So too did the lovely attendant who took him back to get his nails trimmed and draw blood. I don’t remember her name but she was amazing, gentle, and went out of her way to make sure that Roland was comfortable and felt safe.
Rebecca Pearce
Staff were friendly and understanding. Dr.Cowan was gentle, compassionate and thoughtful.
Carter Layfield
Really wonderful experience all around. Best vet in Asheville. A friend recommended, said she’s had great service for years. Thanks much for the kind and friendly service 🙏🏽 …
Tiffany Peck
New to down and searched several recommendations for vets. This one was close to our house so we thought we'd give them a try. I emailed to get a quote and they were super responsive, got us on the schedule quickly, and even handled all the transfer of records for us. We met with Dr. John Scully and he was great. Great with my cat, super informative, and not pushy into upselling me. Gave me great recommendations. Very happy that we chose to take our cat babies here.
Lucy Lou
Staff is very friendly. While I still dislike dropping my pet off, they have made it much more efficient recently. Dr Amber is the bomb! She keeps me posted and provides sound advice that I appreciate, without telling me what to do. I highly recommend this practice.
Tammy kopelman
My dog has a heart defect and Charlotte Animal
hospital has gone over and above in caring for Bentley. They fit me in for last minute appointments, have late hours that allow me to go after work, and they are patient and loving with her. They genuinely care about my dog! Definitely 5 stars!!
Kelly Mayer
Very kind staff! The vet was thorough and spent a lot of time answering my questions. He gave honest feedback about my pets' care.
Vouching for consistent care, follow up, and a sense of urgency to figure out what was going on with my furry family member. I'll recommend them to everyone!
Amanda Moser
I've been taking my pets here for almost 10 years. Great place!! Definitely recommend.
Virginia Hill
Dr. Henry rocks and has helped me with both my dog, and my guinea pig (who recently passed due to old age). She has always helped us to find the most effective and cost-effective treatments, and I am so thankful for her expertise! While she is the Vet that I've interacted with most, the front desk staff have always been helpful and kept me in the loop, and I have had excellent experiences with all of the other team members that I've interacted with as well. :)
Charlotte Lueth
I have reviewed Charlotte Street Animal Hospital before but I wanted to do it again because I think SO highly of them. I have been going to them for my beloved dog's care since moving to the area in 2016. I have never had anything short of a wonderful experience. Every single team member is kind, compassionate, responsive, and reliable. My dog means everything to me - she truly is my best friend and my most constant companion - and I entrust her to Charlotte Street Animal Hospital. She recently had a major health scare and the folks at CSAH treated me like a friend and my dog like their own. Dr. Amber in particular is just so wonderful. I cannot say enough good things about these folks. Trust them with your babies!
Michael ashmore
The best veterinary care I've every received! I see Drs. Knepshield, Amber, and Henry. They are kind, compassionate, and keenly skilled. They provide the very best care available. I trust my pets health to them wholeheartedly, and am fortunate and grateful they take care of them brilliantly.
Kreh Mellick
Charlotte St. Animal hospital is safe a trustworthy. Able to fit us in last minute to update our dogs shots and provide care as needed. We have been using this vet for 10 years.
Josh Williams
My sweet girl was in distress I brought her here Only to find out she wasn’t going to make it we had a wonderful 12 years together the staff was very kind. And empathetic . I couldn’t have Seen a better vet.
Walter Struve
All the DVMs (and vet techs) at Charlotte Street are highly professional, far above average for WNC. Our visit on 12/7 was very worthwhile, as they always are. Our golden retriever loves the attention she gets there.
Adelina Lipton
Such a compassionate team that truly cares about animals and listens to concerns. They were so amazing with my Willow! They fit me in for an appointment the same day. I will be back!
Doug Williams
Since transferring to Charlotte Street Animal Hospital in 2016, we have been constantly pleased with their service and professionalism. They treat your animal like it is one of their own and are always very thorough in examining and explaining what is going on. I highly recommend them to anyone who truly cares about their pets.
Gail Jolley
I was grateful that they took good care of my dog when I brought her there for an urgency. Dr. Abrams was quick to reach a likely diagnosis based on his experience which proved to be correct.
Jessica Zoller
Simply the best humans to take care of our beloved fur babies. Dr. Abrams saved my cat’s life, Dr. Scully saved my puppy after she ate a corn cob (!) and Dr. Henry goes above and beyond and is just amazing and a gem of a human and vet. The staff is caring and compassionate and responsive. Enthusiastically recommend!
Deb Welborn
We LOVE Charlotte St Animal Hospital. Dr Abrams is the bomb!! All of the staff are very compassionate, loving and caring of our two Boxers…. Emmy Lou and Katie.
We had Katie spayed on Monday and Dr Abrams did a fantastic job on her. He stayed in touch with us throughout and said Katie was the perfect patient. 🐾❤️
What I really like is the ability to send them a text when you have a question or need to make an appointment…..they always get right back with you.
CSAH will always be # 1 !!!!
Logan McCall
The receptionist answered quickly professionally and helped me immediately. Was able to get my kitten in and taken care of in a safe and timely manner. They were incredibly kind to myself and my kitten and I'm glad that I chose them to care providers for my sweet kitty Charlotte, who I saved from the HWY. Thankful for the sweet ladies who worked with Charlotte and I!
Sylvie Parbus
I was out of town when my little Chin took a turn for the worse with her kidney failure condition. I knew she needed fluids pronto. They were so very accommodating, courteous, and professional!
Kelly Kilker
Thank you Dr Henry, Dr Scully, and Charlotte Street Animal Hospital for taking such good care of Riley. I appreciate that you are open in the evenings & weekends (especially if an emergency comes up), called in a prescription when I was out town and Riley hurt herself, and have truly taken the time to make sure my senior dog is in the best health possible. I am very grateful.
Angela Burden
I have a new rescue dog who is pretty nervous around new people and dogs. All the staff here were absolutely wonderful and helped keep her calm and happy whilst doing her check up and giving her a vaccine.
Howard S
I have been going to this vet for a few years now. First thing I like is they don't try and jack your bill up. They offer and make suggestions for services but once you say no they move on. They are not trying to elevate your bill. They take great care of my animals have great hours for anyone's schedule. Their prices are fair. If your looking for a vet with fair prices that you can trust to care for and take care of your animals this is it.
Raneem M
Great experience even from before we walked through the doors. The vet techs were very helpful over the phone. Dr. Peters took her time with us. Had a roller coaster ride of an experience with the emergency vet and different vets were recommending different things. Dr. Peters took into account our needs as my pet does not do well with being pulled around with repeated vet visits and did not push any endless diagnostics on us. They didn't drag my pet to the back to weigh him or check his temperature or whatever else(hate that). He was with me at all times and the vet visit went surprisingly well. He's sleeping it off now. We left with clear instructions and peace of mind.
While Dr. Peters was great and met the needs of my pet, an emergency visit led Dr. Amber to carry on as our vet. While compassionate, she was too controlling over the prognosis of my pet which was extremely frustrating. When asked for a new Rx of oxygen, she responded with a prescription for 1 tank (5-10 hours worth) and was not in clinic the rest of the week, responding that if we needed more I should bring him in even though she knew and noted it would be fatal to bring him in. This hands on approach is probably valued by some, but I think it's of greater value to be adaptable to what your patients needs and abilities are. I don't blame her for my pets death, but I didn't care for her practice at the end of his life - especially after having a vet that better met our needs and was willling to let go of her reigns a little bit when that was what best suited her patient.
Emily G
I am new to town and needed to get my dog into the vet quickly for a small issue he was having. I called around to 6-7 other vets in the area and did not have a pleasant experience. When I finally got CSAH on the phone, they were so kind! They were attentive and understanding and even got me in for a same day appointment. The actual experience at CSAH was a 10/10. All of the techs were so nice and loved on my dog! The vet was patient and took his time explaining the services and took exceptional care of my pup. Plus, the prices were very reasonable! I highly recommend!
Catherine Callahan
Our year was hard and we lost two other pets and the doctors helped us with all the information to make hard decisions. I’ve never felt such care from strangers. We are forever grateful!
Every member of the team is a pleasure to work with! They are all so patient with our new dog who is scared of most things due to her past trauma before we adopted her.
Meron
My two pugs have been seen by this hospital for the past 10 years. We’ve always had a good experience, but not lately. They stopped providing chiropractic care, which is key to my senior pug’s quality of life. Apparently, there is a change in the ownership of the hospital, and they don’t think that pet chiropractic care makes money. They would rather prescribe pain medications that are harsh to the liver. Second, they don’t answer their phone. Today after calling them repeatedly, a receptionist answered. I requested an appointment for my new puppy. The date she gave me was too far, in my opinion, because the new puppy lives in a house with two other dogs, and needs to be seen ASAP so that he won’t pass his worms and other stuff to the others. The receptionist said that was the only availability they have, and point blank told me that I can call another vet if I want. I was disappointed that she didn’t attempt to find a better resolution than telling a 10+ year customer to call another vet. In the past, when there’s no appointment available, they put you on cancellation wait list, in case something opens up, and it usually does. Anyways, I did call another vet and was able to secure an appointment much sooner. I am now considering transferring my two pugs out of Charlotte Street Animal Hospital, so that the care of all three dogs is housed under one roof.
sarah lashlee
The vets, techs and front desk people are always attentive, kind and caring. My pets have been given excellent care for many years. The vets listen to my concerns about my pets and take the time to answer questions and give the care needed to help my pets.
As hard as it is not to come inside with my dog, I appreciate the care that the Animal Hospital is taking to keep themselves and all the owners safe during the pandemic. I think the system being used works well during this unusual circumstance.
Thanks to all of you for doing excellent work with kindness.
Nellie Fleming
Dr. Kaplan is so wonderful with our senior dog. She’ is really helpful in discussing our all our options for diagnostics and helping us focus on our goals for his care, prioritizing his quality of life. She is knowledgeable and compassionate. I appreciate how well she coordinated with the specialist when we needed that, too. All the staff is wonderful and professional and kind.
Jenny Shealy
We really trust Dr Amber with our dog, Olive’s, healthcare. She took the time to get to know Olive and figure out her needs. We know she cares. Staff is always helpful and friendly.
Mary Beth Bird
We love Dr. Amber so much. She has taken care of our dog and cats for years. She really connects with the pets when she's examining them. When there are tough choices to make, she provides options including what she would do if it were her pet. She doesn't push the most expensive treatment or testing, and she understands that the decisions an owner makes for a senior pet might be different than for a young pet. Her love for the animals really shines through, but she's also great with the owners. All of the staff at CSAH has been great to work with, and we've also been pleased with the care when our pets have needed to see other vets for issues when Dr. Amber hasn't been available. I can't imagine entrusting our pets' care to anyplace besides CSAH.
Lynne Diamond-Nigh
We take all of our cats there and are very happy about the care they get. We are especially impressed with Dr. Amber, who is their vet of choice and who treats them whenever possible. She is knowledgeable, flexible, accommodating, charming and congenial, and we are so happy to have found her. Our only complaint is that their prices are higher than most.
TRUCK SAFETY
While on vacation in NC, our dog got an infection. We called them and they were able to get our dog in same day, and she was out in a few hours. They were super caring with her and didn't charge an arm and a leg for working her in same day. I highly recommend them!
Grace Warrilow
We just moved to Asheville from Portland, Oregon, our dog, Kamea, has a history of frequent UTIS and our previous vet never tried to work with us to find any solution. As soon as we took her here they showed her so much love and were so attentive with her care, especially Dr. Abrams. I’ve never been to a vet where the actual doctor got down on the ground with our dog and just hung out with her during the visit. They’ve been so helpful and have shown our baby so so much love. She just got spayed today(11/4) and a vet tech sent me a photo of Kamea getting love and attention from the other vet techs while she stays overnight. I’d honestly recommend this vet to anyone and have been so pleased with their care.
Cynthia Prentice
Dr. Amber is one of the best (and nicest) vets we have ever gone to. She really cares for our animals like they are her own. She will work on any issue our dogs are having until she finds the cause of their distress. She does not suggest tests, procedures, medicine or food on you unless she feels it is absolutely necessary. We always feel that Dr. Amber and the staff are taking the best care of our animals. I would recommend her highly.
Pam Robbins
Everyone was very kind, from the receptionist who scheduled my appointment to the vet tech who delivered my kitties back to my car at the end of their visit. Dr. Scully was also very patient, answering all of my questions without making me feel rushed. And I was very pleasantly surprised to learn that the checkups were completely free since I adopted my boys from a rescue! Great experience all around!
Robin Wolfe Shoor
Charlotte Street Animal Hospital is a kind, caring and professional place for our dog. Dr. Kaplan is extremely knowledgeable and explains everything patiently and thoroughly. I don’t feel like unnecessary tests or medications are administered, and test results are given promptly. We are fortunate to have them in our community.
Kerry Irish, LCSW
Both the vet and the staff were all wonderful! We appreciate that they were able to get our pup in so quickly, and that they even got the records from her previous vet in time for a same-day appointment! I was also touched to see a sweet note the vet wrote, that started with a compliment about our Juneau's nice temperament!
Frederick Schroeder
We bring our 15 year old cat to Charlotte St. for not only his health care but for boarding. They take very good care of him and we've been very pleased. Sometimes you have to wait quite a while, especially when dropping off or picking up for boarding (even before the pandemic), but Covid has complicated things, and I feel they have done a great job adapting to continue good care for our pets. I would highly recommend this practice.
Lawrence Bradshaw
Best vets I've ever been to.
Not cheap, but none are.
I feel totally confident that all my pets will receive the best care, and Dr Henry looks after me rodents, not a service that all practices offer.
Stefany Mills
Charlotte Street Animal Hospital is one of only a few AHAA certified offices in our area. This is one reason I chose them in 2011, when I moved here. They’ve been tested by having to diagnose my pet’s rare disease that was very quickly killing him. His life was saved by the knowledge and quick thinking of the doctors here. They never push for unnecessary “money maker” tests, and allow me to be a collaborative part of my pets’ care. They have cared for my 5 pets and my daughter’s two. They offer excellent care, and compassion, at affordable prices.
Elyn Selu
I cannot say enough good things about Charlotte Street Animal Hospital. I'd visited other vets in town and they always seemed to be lacking in compassion, or seemed more focused on how much they could charge me, while also lacking the knowledge and sophistication for the best care for my pets. Consistently, with all of my pets, Charlotte Street has shown great care for them, and also compassion for me, their owner. I am disabled and so caring for my pets is sometimes extra challenging. Charlotte Street Animal Hospital staff and care providers get this and do everything to help me give the best care possible to my fur babies!
Mike Burbine
While visiting Asheville from NJ for the holidays, my cat needed follow-up care for a dermatologic condition. CSAH was very accommodating to the situation. Office staff were very kind and welcoming, and Dr. Abrams is an exceptionally good and very thorough veterinarian. Prices were quite reasonable as well. Highly recommend!
Pam Murphy
Our 3 yr cocker spaniel became unresponsive and I immediately called his vet only to be told they were booked solid and they could try to fit him in the next day. I tried 4 more vets in my area and the response was the same.
I called Charlotte Street Animal Hospital and was told to bring him in.
The staff was very helpful and comforting and Dr. Scully kept us informed of our pet's condition and explained things with total openness and honesty.
Cooper's life was saved at CSAH and we look forward to having a lifelong relationship with them!
Angie Flynn-McIver
Charlotte Street's wonderful vets and vet techs have taken great care of us and our dogs for 16 years. They have helped us through their ailments, rejoiced with us when we add a new pup to our family, and mourned with us when two of our sweet dogs have reached the end of their lives. They are kind, knowledgable, responsive, and available.
Jannice Ashley
I love Charlotte Street Vet and have been going here since I moved to Asheville in 2010-11 years, WOW. Back then I had my lab Max who died at the age of 13 1/2, now I bring my new rescue dogs Haywood and Huck and my cat Barbee (who has allergies every May). CSV has seen me through everything with my pets and I trust them and like knowing that they know my pet history and that I am giving my 4 legged kids the best of care.
Kelsey Arjona
First visit was free. The staff was very friendly and they were quick to respond and come out to my vehicle to start our appointment. It’s all done without going inside which made me anxious at first. Thankfully it was all really hassle free and they checked with me about prices and if I wanted anything administered before doing so. Looking forward to using this clinic from now on.
Mary Davis
Very pleased with our first visit to see Dr. Henry! She was exactly what we were looking for in a vet! The entire process of scheduling an appointment, having records transferred, our first visit, to check out and follow up was very easy and seamless. Thank you! We look forward to a long relationship with Dr. Henry and Charlotte Street Animal Hospital!
Corey Meredith
Dr. Henry was great! Curbside service was easy and comfortable and I still felt like I was able to ask any questions I needed and left feeling like my cat had been well cared for. Appreciated the upfront communication of costs and easy appointment scheduling. Thanks!
Christina Barkley
Dr Henry is always helpful and attentive. Our dogs love her! She’s been with our dogs through multiple surgeries, dental cleanings, and yearly check ups, and she always provides the best care and gives us sound guidance. We appreciate her and the entire staff at CSAH, and we thank them for everything the do.
Cat Franks
Charlotte Street Animal Hospital has been my vet since 1997 and I highly recommend them to everyone. They have been amazing doctors to all 4 cats and 2 dogs have have taken here. They were so helpful and compassionate when I brought a stray kitten here that unfortunately after examining had a broken back. I can’t say enough great things about all the staff I have worked with over the decades!! Throw routine shots, an amputated tail and rainbow bridge moments they have always shown compassion.
Sherry Hall
This practice obviously loves animals and how their pet parents love their animals. We feel so supported and heard whenever we have a pet concern. For our family (including our pups) we are blessed to have them caring for our fur babies.
Kristine Gray
Upon first contact over the phone this office was very professional and accommodating. Great communication via email.
When arriving for the visit the staff was super sweet to my little dog and I could tell he felt comfortable and safe even though I couldn’t go into the office with him.
All in all, a fantastic experience. I look forward to having the veterinarians and staff take care of my dog for many years.
Thank you!
H C
If you want a collection of people who love and take care of your pet as if it was their own, look no further. This amazing group of vet techs and doctors are knowledgeable animal lovers who go above and beyond. They're in keeping with the price of other vet offices as well. I have two puppies, one of which is currently being spayed. One of the vet techs Jackie sent a video of my dog in recovery to put my mind at ease. They've called me multiple times today to update me on the progress of the surgery. Reception is also awesome, they get back to you within hours of calling if it goes to voicemail. We've seen multiple doctors there (all fantastic), currently Dr. Amber fits in with our schedule, and she is totally incredible. She will usually talk to us for 10-15 minutes about our individual pets, their personalities and give us great tips, going above and beyond the call of duty. I believe she has like 9 dogs lol
I'm writing such a long review because my pets are hands down the most important thing to me, and this office is by far the best vet clinic I've ever seen.
Dan “Freelance Gynecologist” Thomas
They were absolutely wonderful. Great communication all the way through the experience. I felt like my bunny was in safe hands the entire time, and they called me in the middle of seeing him to communicate what was going on and what needed to be done to help my bunny. My bunny has been feeling better and is happy and energetic since his visit. I am really happy with my experience and will be going back for any needs for my little bunny.
Angie Florentine Taylor
I've had some miscommunications between the vet technicians and our doctor (who seems hard to get ahold of) but it's also been during COVID so pet owners can't go into the office with their pet(s). Other senior dog pet owners I know really like them. I did not have the best experience with my pup...
Lauren Clarke
The vets here are fantastic! Our pup was very comfortable in their care; we just moved back to Asheville from Oregon and were worried because our pups having been seeing the same vet for quite some time, but they really handled our pup well and got her on track to perfect health again! Thanks guys!
Morgan Hall
Dr. Amber is amazing! She is so bubbly and wonderful especially explaining things over the phone since you can’t go inside the clinic. She loves our puppy so much and the whole team at Charlotte Street Animal Hospital is so friendly and informative. 100% recommend.
Sarah
Even though I wasn't able to go in and meet Dr. Amber, she did not rush me off the phone and she took her time explaining what certain test results could mean. They apologized to me when I let them know how much Banfield Pet Hospital was. They are very reasonable with their prices. They all are very knowledgeable. I found out Banfield pretty much lied to me and told me everything was fine, when in reality my kitty might be in early stages of kidney disease, or have a thyroid issue. This is just going off of his old blood testing. I am still waiting for results, but they made me feel at ease with everything. Highly recommend!!
Kitty Russell
Always nice, always professional, always compassionate, managing the Covid has been tough but they developed a great and efficient process to make appointments go smoothly. The vets have really helped my animals. Dr Henry has gone above and beyond more than once. Boarding experience has been good and respectful.
Jessica Myers
Have medically boarded my ancient hospice cat here multiple times. They take great care of her. I also bring my dog here and the staff and doctors are amazing.
fran jackson
The doctors and staff are very caring, professional and truly love animals. My dog is very comfortable going there and receives excellent care. I would recommend them to anyone in the Asheville area!
Cynthia Hatfield
The people here all seem to be answering a higher calling to work with and serve animals and their families. Our dear cat was loved and cared for with joy and compassion throughout his long, healthy life. One of his doctors even caught sight of me walking around town and came over to ask about how Louie was doing! And my intense canine, wilderness search-partner is handled with confidence and genuine affection for routine visits, referrals, surgical repair and amazing rehabilitation. This team and their colleagues have given him his joyous life back after debilitating injuries. I trust them totally.
Tiffany G
I have been with Charlotte Street for almost 4 years. Always professional and helpful when I had questions. The Vets and Techs get on my dog's level and let him warm up to them before any shots are given. They also give him treats and very patient with him and his anxiety. I highly recommend them.
Cheri Torres
Great care and attention for our puppy. She’s a rescue and very skittish. They moved slowly and let her feel safe. Nice that visits to the vet are not traumatic. And I have total trust in their competence.
Susan Lourme
Front staff is awesome! Techs and vets are friendly, knowledgeable and compassionate. Hard to get an appointment at times abs services are on the expensive side
Heather Sanchez
Just moved to the area and had a little anxiety about trying to find a new vet. My first experience w CSAH was wonderful. Lindsay and Heather were very helpful and responsive to all inquiries and Dr. Cowan was super attentive to my sweet cat w special needs. I left my appointment feeling like I’d found a new home for pet care for my fur babies
Jeff Jones
Charlotte St. has always been my vet. They saw my cat when I had her, and they see my dog now. I’ve never had any problem with them.
Recently, I had to be out of town when my dog needed to be seen for his rabies shot. My parents were kind enough to swing him by while they were picking him up to watch while I was gone. My folks are sweet people, but they aren’t used to Asheville. I called ahead to let the vet know I wouldn’t be there.
My parents told me that everyone was very nice, and that they didn’t even have to go inside. Someone came out, got Darwin, and brought him back after his shots. It means a lot that they made it easy.
Melinda Golden
My experience with Charlotte Street Animal Hospital has been wonderful. I came there when I wasn’t satisfied with the level of care at another vet. They were determined to get to the bottom of why my dog was getting frequent UTIs. They were also the ones that diagnosed her with kidney disease and took great care of her in the final months of her life. The reception staff and vet techs are awesome. I liked that I could order her prescription food online through them. And their hours are convenient. Thank you Dr. Cowan for being so compassionate. I would recommend them to anyone.
Caroline Casper
I believe it was Makenzie who scheduled my appointment. She was great!! Told me if I had an emergency before my appointment, my Gouda would be well taken care of. Everyone was so welcoming. Dr Henry is amazing!! I wish I had taken Gouda Cheese to her a few years ago!! I am pretty picky being in the veterinary field myself!! Thank You All for the care Gouda and I both received!!
Joy Paquette
So far, everyone at this facility has been above par, fabulous! Not easy to earn. I’ve also found them to be mostly reasonable and fair on price. We came to Charlotte Street in what was basically a state of emergency for my pup, who is diabetic, though not a directly diabetic emergency, in what became a trial-and-initiation by fire for them… and for me, as I was getting introduced myself to what greater effects diabetes might mean for me and my pup. It was an eye appointment, but Dolce had just had a series of serious spikes in blood sugar, above 750, our worst yet, the week before, and it wasn’t abating fully. For the next 6 to 8 weeks, we were there nearly every week. Her vision had declined, ushering in a string of corneal ulcers and edema, etc., from her hitting things with her eyes and a strangely significant toe infection. . . I was so nervous at a new vet’s with such needs. But, my fears proved to be in vain: Dr. Scully ended up being the very vet for the job. Not only did he listen effectively to a host of info re: history, but it was clear that he got it. And his feedback was so thorough, qualified, and insightful as well as clinically-based and detailed, that it demonstrated to me the stars were shining on us—who also bore an open perspective. A rare combination. She saw another doctor there as well who provided excellent care, in addition, filling in when Dolce could not see him. As well, almost all the techs have seemed capable and concerned, and the FD staff have been helpful and caring often, too—and tolerant at times. They many times fit her in for urgent necessities. I was very grateful to them in those early days—still am. They continue to prove to be an excellent choice for my pet and Dr. Scully couldn’t be a better fit for her care, as well as his communication to me, all the stuff. They also do a fabulous job of concealing any behind-the-scenes chatter about me, frustrations and moments of wonderings if it’s all worth it! :) Dr. Scully continually meets my expectations as a veterinarian, and, though mistakes happen everywhere, the place does, too, in general/does a stellar job of caring for my pet, overall. And I am not easy to impress.
Patricia Gilliam
Staff is always courteous and professional. Our animals never get stressed at the office. Dr. Ethan Abrams is the best vet ever:)
Rob Johnson
Dr. Peters is the best vet that I have ever had for my dog Bella. She is the only vet that Bella actually gets excited to see and makes every experience a positive one. I couldn't imagine using any other vet. I only hope that everyone could have such a positive experience with the vet they use for their pets. Thank you Charlotte Street Animal Hospital and
Dr. Peters for taking such good care of my best friend
Tim Allen
Very caring. Took our puppy in to spayed and they did a great job. Even saw her right away when she pulled stiches from not being calm at home like the dr said to be.
Celeste Cole
We found Charlotte Street Animal Hospital because they are one of the very few places that have cat boarding. When our cat Smokey decided to adopt us, we began searching for a place to board her when necessary. As a result, we also began seeing Dr. Amber as Smokey's vet and are very glad we found CSAH . The staff is always super friendly on the phone and in person. They go above and beyond to accommodate the needs of their clients as far as scheduling appointments and they are very attentive to the pets as well as their owners. They respond quickly to concerns from us when we leave Smokey in their care, which we very much appreciate. Thanks CSAH!
Cathy Joyner
We’ve taken our cats to Charlotte Street Animal Hospital for several years, & we continue to be pleased with the care they provide. Everyone is professional, pleasant, accommodating, patient, caring, competent & helpful.
Hannah Bayles
We LOVE Dr. Henry!! She has taken the best care of our animals and always comes into the room with a smile on her face. She is knowledgeable, genuine, and kind and we recommend her to anyone that will listen! Thanks Dr. Henry and all the staff at Charlotte Street Animal Hospital for being so good at what you do and for always making us feel like family.
Terri Lefler
We've been going to CSAH for 15+ years and have never been disappointed or underserved! The front Staff is awesome and always working to keep things running smoothly. We primarily see Dr. Knepshield and I can't say enough about her. Knowledgeable and compassionate, she has helped keep our pets healthy and happy through the good times and she has been over the top to help with the not so good. I've had occasion to see a few of the other vets and techs as well and have only praise for everyone.
Linda Stanton
I've been going to Charlotte St. Anamal Hospital for over 20 years. Caring staff, good follow up, most importantly they really care about you and your pets.
Stephanie Ball
Everyone here is so nice. I had an emergency with our fur baby and they were quick to respond and worked us in. I was very pleased with the service. They follow up with you, and I can tell they care.
Melinda Noah
We love Charlotte Street Animal Hospital. They are always very helpful. They care about our pups. All vets and techs are wonderful. We Highly recommend this practice!!
Judith Dea
We needed a health certificate for our 2 cats, and although the pandemic is definitely making things weird and difficult, they were able to offer us an appointment the same week.
The curbside service process went smooth and efficiently. After handing over the cats they soon called to have me talk to the Dr to hear my questions. A little bit later they called me again to tell me the results and recommendations.
We unfortunately moved since, but if we were still in the area I would definitely take my cats here again.
Doug Gibson
Our dog had injured her eye, so Charlotte Street let us drop her off to be seen as soon as possible. In less than three hours, she'd been seen and treatment prescribed for a very reasonable charge. So glad our dog is their patient!
Rebecca S
I had a terrible scare with my dog. It was after normal hours for vet offices, so I had already tried medvet and poison control for animals. Both those sources were unwilling to offer basic advice. I called Charlotte Street Animal Hospital, feeling guilty because it was nearly closing time. They not only listened to my concern, but also discussed what I should do and were very caring, despite the late hour.
I truly appreciate the advice and care provided to me, a person who hasn’t even used their office yet.
Highly recommend.
Thomas White
Our initial impression wasn’t a good one but we decided to give them a try and are glad we we did. We feel like our two Bengal cats are in excellent care. Very Happy
Karla Wood
Check-in with Lavender was easy and fast. Clean facility. Dr. Faherty was welcoming and asked and actually listened to what had happened with Lavender. He was teaching another and guided her not just lectured her. He seemed confident and competent. He did an adjustment and taught me some stretching techniques to use in between appointments. Was quick to not make me feel worse than I already did about the delay in getting to his treatment and actually gave credence to seeing my regular vet first before I demanded a referral.
Kitty Love
I really enjoyed talking to Dr. Cowan about my cat and how to care for her. She spoke in such warm and glowing terms that I could really feel her care. It was very encouraging, and feels like I have solid support in keeping my cat healthy.
Tikanne Herrera
This was the 3rd vet clinic that I've taken my cats to and it was an amazing experience. The entire staff was so friendly and the vet was so accommodating. It was very affordable and I never felt like I was getting hustled into tests that weren't actually needed. I highly recommend this business to anyone looking for a new vet.
Rob Smith
My wife and I have been taking our 10-year-old Golden Retriever to the Charlotte Street Animal Hospital since we moved to Asheville, 1 year ago. The doctors are very thorough and compassionate. They obviously love what they do. We are completely satisfied with the quality of the care that our beloved Cali is receiving. The rest of the staff are very friendly and very professional. We wholeheartedly recommend Charlotte Street Animal Hospital!
Dakoda Guth
My dog Mila is a rescue and usually very skittish. The doctor that was working with her on 8/28 was so great! Mila warmed up to her and we were even able to get her nails clipped which is normally quite the job! Thank you so much to all the staff for making my dog feel welcome!
Mary Williamson
Dr. Amber and the staff are so caring with our elderly dog. She's very thorough and takes the time to explain the hows and whys of the treatments she recommends. She'll even call us after the appointment to let us know of test results and treatment recommendations.
Jessica Nielsen
Charlotte Street Animal Hospital and Dr. Mary Peters always make taking our dog to the vet a wonderful experience. She is so compassionate and knowledgable - to both animals and humans! I am thankful for her expertise and would definitely recommend her and Charlotte street to anyone seeking the best care for their fur friends.
Bob Ward
We moved from our old vet to Charlotte St. Hospital seeking a simple care, life extension, and comfort for our now almost 15 year old pup. We were pleased from day 1. It was before Covid and we could speak directly to each other. Our dog had mast cell cancer and the previous group favored amputation and chemo; maybe some radiation.
CSAH was willing to help keep her comfortable and the cancer perhaps slowed. A very personal, Dr. Amber, helped us start treatment. Over a year later our dog has slowed down but wakes up happy to pee, then eat, then back to bed she truly seems happy.
Only reason not five stars is because a couple times replies seemed to be delayed more than I was expecting; I do, however suffer from having unreasonable expectations .... :-)
Erica Young
We had a lot of difficulties transferring our dogs papers from our previous vet. The ENTIRE TEAM, but ESPECIALLY MEG, went above and beyond for us. Very understanding, very dedicated, and outstanding communication the entire time. When we arrived for our first appointment, Dr. Cowan sat on the floor with our old girl the whole time, cooing and calming her during the exam. Facility was clean and modern. Top notch all around!
Kelley Livingston
Your entire staff is terrific, and has worked with me beautifully to help give my dog the medical attention and care he deserves. I wish you were in Boone so you could be our primary! The first time we came in to see Dr. Ledyard, I was moved by how accepting he was with my dog barking like crazy. For the first time, I felt safe going to a vet hospital and didn't worry about not being able to have top notch care for my dog. This is an amazing feeling. And I would like to thank Leah and Graham for taking great care of Merle and myself this past week, and for easing my mind.
Denise Johnson
The staff at Charlotte street genuinely care about you and your pet. Everyone is very friendly caring and responsive. I always recommend them to my friends, especially Dr. Amber!
Tiffany graaff
These guys were able to get me in on a same-day appointment which was very much appreciated and needed. I would recommend Charlotte Street animal Hospital to anyone I need! Thank you
Gwen Clemens
Dr. Amber and her assistant, Allison, were fantastic with both pets.
I really appreciate their loving care.
Kimberly Hodges
My papillion dog is 14 and was limping badly. The vet was patient with my questions and had concise and clear advice; already Lucy is feeling so much better. Technicians were also great. I have used MedVet(formally Reach animal hospital) previously and Charlotte Street is much more affordable. **If you are reading this in time of Covid prepare to wait outside, I was not allowed to come in with my dog. Totally understandable, just bring water and things to do!**
Anne Kime
Happy to be back at Charlotte Street with Dr Cowan now that I got a new dog.
Katherine Morton
My four and a half month old doberman took a tumble out of a truck nearly the size of a semi today. This animal hospital was the only place in the area who would work us in, and weren’t rude to me on the phone. They went above and beyond to make sure we felt comfortable, seeing as we aren’t their usual patients. Not only are they handling the pandemic with caution, care, and class, they took excellent care of Onyx and reassured us that she would be okay. They also gave us pain medicines and things to monitor as she recovers. The visit was also under $100, which just makes this place so much better. We are so grateful and appreciative of them taking on not only a new patient, but they worked us in on the same day and were incredibly respectful and helpful. We will absolutely be bringing our pets here in any emergency situations we have where we can’t get ahold of our usual vet. Thank you so much Dr. Abrams, Arianna, Randi, Corinna, and anyone whose name I didn’t catch for checking out our girl and giving us reassurance that she will make a great recovery.
Shotaro Kaneda
I've gone to Charlotte Street Animal Hospital a few times now and every time the staff is amazing. They're so friendly and helpful. Initially when I went to make a last minute appointment for my cat when she developed what turned out to be a UTI, I called another vet that was closer to me since I don't drive. They were kinda rude and didn't seem to want to help me at all. But the second I was connected with someone at CSAH they really seemed to care. Not sure why I even tried to go anywhere else. I will always chose them from now on.
Alison McFarland
I brought our kitten here for her first visit to the doctor after adoption. The front desk staff, I think Carrie or Sarah? (She has only been there a week) , was exceptional. Very friendly and responsive. I was nervous before the appointment re: expense because of the location but costs were fair and there were no surprises. Dr. Kaplan was great with my cat and explained things to me clearly. I didn’t have a lot of interaction with the techs but they were also friendly and gentle. A pleasant experience all around.
Leslie Grantham
Great Vet! The staff is very friendly and caring. It is easy to get an appointment, they have convenient hours and are reasonably priced. I can't say enough nice things about Charlotte Street Animal Hospital!!
Aubrey Andrews
very kind staff!!! they were so sweet to my cat and gave me good options for her treatment! would definitely recommend:)
Heidi McInturf
Charlotte Street Animal Hospital went the extra mile to help attend to our kitty who needed immediate medical attention. Everyone on the team was so caring and compassionate. Appreciated the clear communication as to next steps and treatment options. Great support when we needed it. Our kitty is on the mend! Thank you Dr. Amber, Megan & team!!!
Linda Gritta
Dr Amber is the most wonderful, caring and competent vet we have ever had. She goes over and above any and all expectations when it comes to attention, knowledge and passion for the work she does.
NyEacha Johnson
Very Friendly! They helped calm my nerves about my Scrappy D. Doo . They were very thorough and kept him safe and healthy! Thank You Charlotte Street Animal Hospital.
Pamela Jones
My rabbit was sick and I needed to get him in somewhere quick. They were the only place in the whole surrounding area (I called 8 different hospitals) that was willing to squeeze him into the schedule that day. The staff was so friendly and it saved his little life! Very thankful.
gene cooper
The chiropractic adjustments from Dr. Faherty are very helpful to my ten year old Swiss Mountain dog with arthritis in his leg joints. I truly value his services. The staff are always very nice, fast and efficient.
Alan Vierling
Dr Cowan rocks. Great with the dog, fabulous with families. We travel past a lot of places just to see her. We trust her with everything. Love Charlotte Street!!
John Farquhar
Love Charlotte Street Animal Hospital! Dr Henry and the entire staff are always responsive and knowledgeable.... and most of all caring! Recommend highly for anyone seeking care for their beloved four legged family members.
Paula Hanke
Charlotte St animal Hospital has been good to my pooch for 14 years! They are friendly and generous and my experience with several of the Docs throughout the years has been nothing short of caring and competent.
Jack Lindsay
I have had veterinary experience with Dr. Jen Knepshield from many years ago and am renewing that association because she is one of the best. Caring, professional, empathetic, compassionate and extremely knowledgeable. It is a pleasure to be with her again. More recently I have had the happy relationship with Dr. Kaplan, as well, for my two dogs. Although I am new with Dr. Kaplan, she seems to share many of the qualities I admire with Dr. Knepshield.
Shawn Egelsky
We had a situation where are regular veterinarian was not available and Great Dane needed medical attention. These folks got us and in and their level of animal care and service was as wonderful as I have ever had. Open communication with doctor and the staff was out of this world. I couldn’t recommend a better facility for your pet care.
Ali Donohue
We love this place. We have been taking our pets, both cats and dogs to Charlotte street for over 8 years and wouldn't consider anyone else to care for our furry crew! They have taken care of a broken leg, cuts and scrapes and all the exciting things/hiccups that come along with kittens and puppies and now aging dogs and cats. Dr. Amber is amazing and loves our animals like her own and we trust her every step of the way. We have seen all of the vets at one time or another and they are all amazing and from the front desk crew to the vet techs, it's always a great experience. We feel comfortable knowing they have the latest equipment and tests and knowledge to keep our pack moving for years to come.
Lilie Reittinger
Big shoutout to Dr.Henry and her team for taking such good care of my baby. Thank you for taking her in on such short notice and providing the care she needed.
Marie Colton Woodard
I brought my doggie to her appointment, and a Staff Member (Lindsey?) ran out to scoop her up & take her inside. A short while later , the Staffer returned with my bundle of joy., all better! I had a couple of tweaks necessary (like wanted the invoice printed, not emailed), which were handled cheerfully & quickly.. CSAH is my pet's security blanket!
Lura Jacobs
So appreciative of the care and attentiveness given by the vets, technicians and staff at Charlotte Street Animal Hospital. Our beloved pets have received excellent care here and can not recommend this practice enough!
Laura Murray
Dr. Amber was kind, thorough, and practical in her suggestions. She and all staff with whom we had contact took time to interact with my dog with respect and consideration for his timidness. This makes all the difference in his comfort (and mine!).
Mignon Durham
I was out of town and I received the dreaded phone call that my dog was being taken to Charlotte Street Animal Hospital for treatment. She had gotten into a bag of trail mix with chocolate and raisins, both highly toxic to dogs. Untreated, kidney failure is common with a quick death.
All the staff at Charlotte Street Animal Hospital were beyond professional and caring. Phone calls, detailed explanations and advice of what to expect were offered and delivered as promised. The veterinary care was textbook perfect.
They set up a private room for me to visit with the dog while she was confined there for 48 hours and when the danger had passed, I was allowed to take her home.
Charlotte Street Animal Hospital saved her life...and mine to boot.
Thanks to you all for such terrific care, physically and emotionally.
Mignon
Stephanie Cogswell
Amazing staff, they really take the time to care for you and your fur babies. I had a great experience in a very stressful time and they handled everything perfectly and w the best service I could imagine. Couldn’t recommend them more highly. They took care of our four animals!
Jessica Zimmerman
I brought one of my cats in when she had an extreme allergic reaction to something and they were amazing with her. They were flexible with my schedule and were able to get her into their office the same day I called. All the staff is extremely professional and seemed to genuinely care about my cats health. Our cat recovered and the vet answered all my questions. I'm planning on taking all my pets here in the future!
Carol Carlson
Dr Callum isthe kindest doctor
She really cares about. Miss Kitty and we trust her. She explains things well and answers us about our anything that concerns us well. Shes great!
John Zackary
I have been going to Charlotte St Animal hospital for many years. They have given me excellent service. Very professional. Responsive to my needs when I have my dogs in for a illness. Would highly recommend them.
Alyssa Sprinkle
Above and beyond service every time! Wonderful staff, very friendly and responsive.
sally carter
Dr. Amber is an amazing cat person! She gets right on the floor with our kitties Willow and Cedar if they're hiding. Cedar had the spa treatment last time to get accurate blood pressure and blood work. His crate was put into a darkened room with pheremone mist. He calmed and his results were excellent. All the staff is so great and caring.
PhillyGal
I’ve been taking my cat there for 7 years and have a great feeling of trust that he is getting the best care. Everything is explained so that I can make informed decisions. The staff is knowledgeable and friendly and the place is so clean! Even when your visit is for a routine checkup you want to feel that your ‘baby’ is getting the doctor’s full attention and I do feel that way about CSAH.
Lace Spencer
You guys are always great and have helped me in really difficult times with a lot of compassion saying goodbye to my two most beloved pets. I continue to be grateful for your kindness and support in helping me establish a payment plan over the phone now that I am out of state. I have, and continue to recommend you to pet owner friends in Asheville!
DeniseF Lincon
Great medical service and staff. Dr Abrams is very knowledgeable and showed sincere compassion for our pet in stress.
Leah Ashburn
I’ve always received great care at Charlotte Street Animal Hospital. I’ve seen several vets there for our two cats. Each vet, and every tech and person at the front desk, treats our pets with the love we show for them at home.
Debra Fowler
I am so in love with Charlotte Street Animal Hospital and all of the staff
They show our 9 week old Dachshund so much love and attention he isn't fearful at all when we drop him off.
I'm 100% positive he receives the very best of care.
Denise Pesce
The staff and Dr Henry were AMAZING with our difficult little maltipoo. I would highly recommend the folks at Charlotte Street Animal Hospital. They go above and beyond to provide a good experience for you and your pet.
Carrie Pusey
Dr. Amber, Dr. Henry and Dr. Cowan are the best. They give our pets care that I only wish I could get from human medical doctors. They love our family members and take care of them like their own!
Liz Lynch
We adore Charlotte Street Animal hospital & all the staff.
Evan Eckstrom
Every visit for our cats and dogs has been so solid. Attention to details and informed recommendations with pet health as the bottom line has cemented CSAH as our vet office for as long as we live anywhere near them! Can't give enough stars.
LaTricia “Tricia” Underwood
CSAH is a great place they took excellent care of my puppy. The doctor and nurses was extremely helpful with what was going on with her.. the price was very reasonable and affordable. Once again they was very caring
Martie Schoener
It was our first visit, as we are new to the area. They were so great with our cat, Axel. Dr Amber took plenty of time to get to know him, and to review our records transfer from OH. Axel really did well and remained quite calm during his visit. It was such a great experience for all of us. Thank you so much.
Judith Barkan
Charlotte Street Animal Hospital has always taken great care of my cats and this time was no exception. Drs. Knepshield and Kaplan, Erin, Chrissy, Meg, and the rest of the assistants and front desk staff were so responsive and compassionate, I can't thank them all enough.
Brittany Lee
I love Charlotte Street AH! I typically see Dr. Amber or Dr. Henry, although I have never had a bad experience with any of the other doctors. Recently I have been to see Dr. Henry as my cat has been sick. Dr. Henry was so very sweet with Claire, and also took the time with me to determine why she has been so stressed lately. Dr. Henry was just as patient with me as she was with Claire, and now Claire is on her way to feeling better. This is a very caring animal hospital, for pets as well as their owners!
Marie Litzelman
I just moved to Asheville and my dog had an emergency, Charlotte Street Animal Hospital got him in quick!!! Dr. Henry and all the staff were so kind and amazing. I feel extremely lucky to live near this animal hospital and will use them for all 3 of my dogs!!! Dozer sends his thanks and his paw feels so much better!! ❤️🐾 …
Mary Turner
My 11.5 year old Weimaraner is having back and hip issues. I'm seeing Dr. Amber for acupuncture and so far am very pleased with the results. We have a chiropractor visit scheduled in a couple of weeks as well. The staff have always been extremely helpful and caring for my pup. I feel the rates are comparable and it's wonderful to have a place that offers alternatives to traditional veterinary medicine.
Liz Barr
Great experience seeing Dr. Henry for an urgent care visit for my dog. Compassionate, thorough, and received great care from everyone we came in contact with.
Douglas Campbell
We have taken our dogs to CSAH since they first opened. Every time we visit we are impressed by the concern and competence shown by the entire staff. Dr. Knepshield is always genuinely interested in the well-being of our pet and shows infinite patience with our questions. It's a great place to take your pet.
Diane Miller
Everyone was great... and the overall feel and energy of the place is very pleasant and welcoming...I loved the way in which my dog was handled when she had an issue with her nails being cut....was treated very tenderly with a lot of patience... thanks so much... diane
Griff McCarthy
Been here a few times under some stressful circumstances for our pup and everyone was super kind to us and very helpful. Would definitely recommend if you are new to the area and looking for a vet.
Virginia Macias
My senior dog Lucy has special needs. Dr. Amber has been very good with her and very patient with her anxious dog Mom. Cannot say enough good things about her.
Anne Brodsky
My dog was in a lot of pain and was difficult to handle being the drama king that he is. The vet handled him very well and took her time to find the source of the pain.
Kellye Pikul
I have two 15yo poodles with a gamut of conditions. Dr. Abrams takes great care of them. Dr. Amber is also wonderful.
The entire staff is quick to respond and very helpful.
Rebecca Watson
Had a brilliant first visit after just moving to Asheville. Thorough and caring is the best way to describe the experience. Office staff is lovely and patient, and it's obvious they love animals.
Then we had an emergency visit at the end of the day after I arrived home to find one of my boys very sick. The clinic was flexible with allowing me to come in right away at end of hours and Dr. Kaplan took the time to run tests, give us options and even call well after hours to give us an update and first thing in the morning to give us an overnight update.
I always feel like Dr. Kaplan gives us options with consideration of costs and is gentle and caring with my boys. I hIghly recommend Charlotte Street Animal Hospital.
Grace Gibbes Evins
The front desk staff and vet techs were prompt and welcoming and the vet, Dr Amber, who saw us as a work in was wonderful!
Melanie Marshall
My rat terrier/chihuahu mix got a soup bone stuck on her lower jaw about 5 p.m. on a Thursday. I called and they immediately got us in, even though they had never seen us before. They had it off in just a few minutes and did not even charge me. I had had the worst day and that was such a relief. I am so grateful and will now be taking both of my dogs there for all future vet needs. Thank you all so much!
B W
Our dog cut his leg and our regular vet was no longer open. The Charlotte St gang graciously found time for us that same evening. They did a wonderful job caring for Butler on short notice and through the after care. We are very grateful!
Cindy Brockwell
Really a wonderful veterinarian office, they've taken care of our pug binky last year as she was very sick and they've also seen our sweet little cat Taffy and truly compassionate, gentle and excellent care for our furbabys, I'd highly recommend Charlotte Street Animal Hospital, they have extended hours if needed.
Angel Kasten
Wonderful staff and a vet that takes his time explaining everything and my options. :)
Sol Wagner
I am a first time pet owner and the Charlotte Street Animal Hospital has been a blessing. I don't trust many with my cat, and they never disappoint. They always answer all my questions in language I can easily understand, the staff is always warm and welcoming and they are great with the animals they care for.
Sandra Hartmannsgruber
Doctor Mary was so sweet and gentle with our new cat who is a stray. She and Graham explained everything and were patient with our questions. Just as lovely were the people at the front desk. A great first visit!!
Laurie Miller
The doctors give our pets excellent, compassionate care.
Lavada R Chapman
I don't like that we couldn't go in with Jasper and Luna, but, that was totally no your fault. Thank you to everuone we came in contact with. They are doing so much better.
on a personal note, I use this vet for all my pets, sugar gliders and cats. I love them... you will not be disappointed!
Frances Figart
We recently had to choose to let our older cat, Grendel, go. We live almost an hour away from CSAH now, but this is where we wanted to be, and it was the best experience we could possibly have, thanks to Dr. Amber and the terrific staff. We also bring our young, fragile mini Aussie, Ivy, there for all her needs and she still loves coming there even though she knows she is going to get poked and prodded. Five stars are not enough.
Spirit4earth X
I’ve had wonderful experiences with CSAH. Dr.Knepshield is excellent. She is willing to research problems if necessary, and she’s been a great doctor to all my animals.
There are a lot of new people in reception, but so far, it’s gone mostly well.
Recommended!
Monica Morgan
My cat is 17 years old with a thyroid condition. Several times a year he needs to go to the vet to have blood drawn to check his levels. Additionally he is on a special diet. The front office staff is very friendly and get you checked in and out quickly. The vet and the technicians are on time for the appointment which is helpful with my busy schedule. Additionally they are open from 7a.m. To 9 p.m. to accommodate work schedules. Dr. Henry is great and very thorough. She calls me with lab results and is good about explaining the medical condition and remedy. This is a top notch facility and I strongly recommend them,,
Alan Laibson
The Vet took plenty of time with us. He never rushed us and he was very thorough with his examination. We were very happy with the visit.
Boxeropolis Woofboof
I'd like to give a shout out to the team member who helped get Eli out of the car, & to the receptionist team. At the moment I don't remember the vet's name, but he was very kind & gentle with my boxer son (lol) & overall I was left with a very good impression of Charlotte Street Animal Hospital. This was our first time there.
Mollie Boison
Always exceptionally caring and accommodating. Dr. Abrams is awesome. My doggy is a nervous little feller and all of the techs as well as Dr. Abrams are great with him.
Jude Hagberg
So glad I found Charlotte Street Animal Hospital. Big thanks to Dr. Scully, Dr Abrams and the entire staff. Great care for my beloved pup, start to finish.
Bruce Lyons
These professionals really care for or pets when they see us. Dr. Amber is a hands on knowledgeable vet. The best
Cat Mel
Always been great people with an obvious lot of love and care for animals. Have been going here for over 6 years and theyve always been great. Ive never doubted they care about my cats as much as I do.
Cheryl Cannizzaro
I seldom write reviews of any kind but I was so impressed today with the competence, care and compassion shown to my elderly feline fur baby ( Annie will be 19 in Nov) that I wanted to put it in writing. Dr. Cowan ( a newer vet according to the website) was so gentle with my arthritic girl and her soothing voice & gentle manner put Annie at ease immediately. She made great suggestions of OTC meds I could use to supplement the adequan injections for her arthritic pain.
Graham, the vet tech assist was JUST as caring and compassionate ( and knowledgeable) as he lifted her to take her back for an injection.
5 stars to Dr. Cowan, Graham, and Charlotte St. Animal Hospital.
Kevin Brock
Thank you to the staff for squeezing us in at the last minute and for the wonderful care they provided to our pet. The vet took the time to answer all of our questions and walk us through our different options. Wonderfully positive experience from the first call through the visit. Thank you!
Zinnia Lopez
I had switched vets because I had a very sick Boxer & at Charlotte Street Animal Hospital they took the time to request the right tests to start figuring out why my fur baby was always sick. Once we got a diagnosis, they have been amazing with the treatment & any time I have an emergency & need to bring my fur baby in, they see her that same day.
Tanya Doster
Our Sonic was laid to rest out by the pond and waterfall. Our family would like to recognize Dr. Abrams and Maude, they made the End of Life experience with our sweet Sonic very comfortable. Dr. Abrams explanation to the whole family for why this was Sonic's best option made a huge difference for how we handled it emotionally. Maude explained things very clearly and kindly, she prepped the area and gave us plenty of time to say our goodbyes. We highly recommend this experience it gave us proper closure.
Gail Heninger
Doctors and staff are extremely knowledgeable, very, very pleasant. It is a pleasure to deal with Charlotte Street Animal Hospital.
dolly magarik
Very pleased with the veterinary care at Charlotte Street Animal Hospital. Additionally, my chocolate lab has been going to PT and the staff at that secondary location are very attentive, provide good loving care. I would recommend this group.
Renee Melchiorre
Dr. Jen Knepshield is an excellent vet and outstanding diagnostician. We have entrusted our dogs health care to the docs @ CSAH for over ten years and have recommended them time and again to many pet owners..
Ric Martinez (Rio)
The greatest animal hospital we have ever used.
The staff is professional and so goog to our puppies, just the best. Thank you for all you do!
Michele Acosta
My little stray cat, BB, was very sick and not gaining weight, I took her to the emergency vet at Charlotte street and they did a fantastic job with her. They were knowledgeable, kind and professional.
Linda Shinpaugh
Dr. Henry is awesome! She is the reason we came back with our new puppy. She truly loves the animals and we appreciate how she cares for our pets when we come in.
Thomas M
My first visit. I wasn’t thrilled about curbside only but it turned out to be one of my best vet experiences ever. Very nice staff and Dr Sully spent more time talking about my pup than any previous business.
Glenda Marshall
We came to Charlotte Street Animal Hospital looking for compassionate care for our "difficult" canine. Grayce. Dr. Cowan and staff lovingly treated Grayce with aplomb. We are so very grateful!
Billie Szudlo
Dr. Henry and her staff at Charlotte Street have been an absolute God Send! The reception staff is so friendly and willing to help you out. Dr. Henry has been so caring and so much help with our 2 dogss
Jeanne Miller-Clark
I have been going to vets for over 45 years and have never seen the high level of care and compassion shown all three of my dogs, Scout now gone, Coco Bean and Sasha who you just saw for dental surgery and cleaning. And you did this from first staff contact to last.
Through your thorough preparation you assuaged our concerns by listening, calling previous vet for history, covering all the bases and educating with past experience and using tests to determine risks and in it all giving us a choices of what do. That's practicing good medicine and rare these days.
Two little things and they are little that stand out are Dr. Nepshield getting on the floor with one of my dogs and using an ear thermometer, never have seen that before. Thank you, You do really good work!!
cammy nasholds
I love Charlotte Street! The staff is always professional and gentle with my pets. Working in the veterinary field is a thankless job, but these people go above and beyond every time.
Jessica Brown
I've been to a lot of vets due to moving around a lot, and this was the easiest, best visit I've had in a long time. They were quick to get me an appointment, quick to see us when we came, and very tender, sweet, and understanding with us through the whole visit. Thank you CSAH!
Denise Henry
This is an amazing animal hospital! They truly care for their patients and work hard to make sure they are happy and healthy. All the staff members take such good care if my fur babies. I would never go anywhere else
nancy righi
Excellent staff!! They are compassionate and caring!!!
Karina M.
I am so thankful for Charlotte Street Animal Hospital-- the most amazing, caring team of people you can find anywhere. Great energy, high quality medicine-- my beloved furry family members and I enjoy happier lives because of this group!
Judy Davis
I recently took my guide dog on a cruise to the Bahamas. CSAH has someone specifically assigned to help their clients do this with their animals. Meg May did an excellent job in helping get all of the paperwork lined up for this adventure. She always responded to my emails quickly in a professional, but always friendly manner. Dr. Amber signed all of the needed documents during the exam needed for the cruise, but also asked if I had any additional concerns about taking my guide dog on a cruise. This sparked a conversation over possible stress, and led to some preventative medication, as well as something if my dog started experiencing stress or motion sickness. A salute to all of the staff at CSAH for all they do in a timely, professional, and friendly manner.
Psiko Ennui
Everyone is always so friendly. When I bring Nomad (my cat) here, I know he will be well cared for. The staff have never made me feel ashamed or stupid for asking questions or expressing concerns. I won't take Nomad anywhere else. I've been bringing Nomad here for at least three years now and I have never had a bad experience.
Megan Perry
Incredible care and I highly recommend. The staff is happy, easy to work with, very knowledgeable, and take the best care of your pets. They really go above and beyond.
P Offutt (Offutticus)
We have been with CSAH since...1995? Something like that. They have never failed to do their best, even if the best is to assist in letting our pet go. They are compassionate, knowledgeable, and friendly as heck! I highly recommend these folks.
Jane Exner
I have been a client of CSAH for years - even before they moved to their current location. My dogs and my family have always been treated with respect and compassion. They have on several occasions gone above and beyond. Dr. Ledyard, Dr. Knepshield, the whole crew- the best.
Danielle
Very caring team members. They do not push you to make any extra expenses on your pet when you’re in a vulnerable state with your fur baby being sick. They are so willing to tell you pricing without judgement and very reasonably priced especially for the amazing care and veterinary services they provide
Gerald Pitts
CSAH took amazing care of my pup, and treated him like family. They take their work extremely seriously, and are deeply passionate about what they do.
Linda Heitel
I met with Dr. Danielle Kaplan this time. I have been taking my Cat Ashby there for over a year. Dr. Kaplan was the BEST. Learned so much from her that I didn't know from previous vets, both here & at other vet hospital over the 9 years I've had Ashby. Will definitely make sure I see Dr. Kaplan next time. All of the Docs have been very good at Charlotte Street, but think I found my "forever Vet".
Leah Timothy
We have 4 dogs and we have been to many veterinary clinics. Charlotte Street animal clinic is by far the best. All of their doctors are phenomenal. The staff Is always friendly and helpful. Highly recommend this clinic.
Melissa Colin
Dr. Ledyard is AMAZING! Betty White is doing so much better today. I’d also like to give a huge thank you to the vet techs and the front desk staff who very kindly and oh so patiently took the time to answer all of my questions over the phone. Y’all are truly saints.
aspen johnston
Everyone there was so kind and helpful! it is nice to know that there are so many vets that care more about the wellbeing of animals than the wellbeing of their bank account. Since going 2 days ago I have already recommended Charlotte Street to multiple friends AND strangers!
Susun Slatky
Randee and Graham are both aMAZing! Randee is the mistress of coordinating and Graham is the master of demonstrating medication administration. Also, I was so, so pleased with Dr. Abrams… He was thorough, grounded, a GREAT listener, and showed so much empathy for my cat Moonshine. While Dr. Knepshield was not there on this particular day, I could not pass up giving her a shout out. She is the best!!! I especially admire her outstanding diagnostic skills.
Cathy Atherton
Dr. Scully seems to really love what he does. He and the staff seem to be very patient and considerate of both pet and owner. This is very hard to find.
I look forward to future visits with Lakota and my other pets.
THANK YOU FOR BEING THERE!!!
Holly Sutter
Charlotte Street is amazing! Dr. Cowan is great! She is always willing to answer questions and help our pups be as healthy and happy as always!!
punkincivic
My cats generally have hated going to the vet, to the point of attacking the workers. They haven't done anything like that at Charlotte St. They seem to be able to handle the stressed cats, better than others have.
John Oravets
Everyone is so friendly and eager to help. The vets are great, especially Jaci Amber. She's the most-caring person I've ever met (and I know a lot of people).
M.
Dr. Henry is AMAZING! She takes great care of our bunnies. She's easy to talk to, and always gives clear instructions.
Hal McDonald
As with all the other times I have visited CSAH, my most recent visit was unequivocally positive. The staff was friendly and professional, and exceptionally patient with my dog, who can be a handful sometimes.
Debon Garrigues
Dr. Amber Dr. Amber Dr. Amber!
She and everyone there, love animals so much. I appreciate how they keep the focus on the pets. They do a great job of explaining things, in a way I can understand. Im comforted, knowing that my dog (Apple) is receiving the best care in town. Thank you CSAH! -Debon
Chris Wood
I’ve been taking my dog Oscar there for 3 years now and everyone there has always been so helpful and nice. Oscar can be a pain sometimes but they always are sweet to the lil guy. Thanks!
Journeyman
You all have a great team! From the first call to make an appointment for my new rescue to the appointment and check out. Every team member CARES about our animals. I recommend you all every time.
Megan W
Dr. Amber at CSAH is the most amazing, loving, gracious and conscientious vet I have ever had! She loves my Cory Piper just as much as her own kitties. Cory Piper is now 15, was born FIV+ and now has hyperthyroidism and kidney disease. Dr. Amber goes out of her way to make CP comfortable and to make her vet trips the least stressful as possible. I could go on and on. I did work at CSAH for a short period and would also recommend Dr. Henry and the Vet Tech extraordinaire JBR! I love all the people there and am so happy to have a place that I know CP will be taken care of in the most loving environment possible.
Dianna Wyatt
Dr. Amber is so kind and gentle with our elderly cat. We really appreciate her knowledge and special care she shares, and highly recommend her and the business as a whole.
Rachel Adams
Everyone I've interacted with at CSAH has been wonderful: kind and professional. And Dr. Peters is the best vet ever. My animals love coming in!
Michelle Nirde
All your staff is warm and professional. They are able to answer my questions clearly and are always amazing with my pup. From the vets to the techs and front desk staff.
Judy Smith
CSAH has no-contact, curbside service down to a science. Such a painless and safe process. Thank you for taking care of my sweet kitty and making her visit work so seamlessly with these new pandemic requirements. It was as if you've been doing it this way for years!
Dyanne Siktar
I drive two hours to bring my bird here. The staff is very professional while also being very friendly. The office is very clean and organized.
I definitely recommend it to anyone looking for a vet experience you will enjoy.
Cedar Rock Course Director
Charlotte Street Animal Hospital has been one of the best Animal Hospitals. Throughout the years, Charlotte Street has been the primary Veterinarian for two dogs and one cat. As a traveler, I have been able to call Charlotte Street for advice and recommendations, have prescriptions called in, and quick responses to crazy incidents (porcupine quills in the muzzle to consuming rat posion). Charlotte Street has always been there for me and my four legged family. Thanks.
Ryan McCullough
The staff are friendly and knowledgeable and always take the best care of my boy!! Leah always goes the extra mile to make sure Rocko is loved and treats him like one of her own.
Karen Bruggeman
I just love this place. The girls are great and Dr Henry is the best. All my dogs love going there and seeing everyone.
Ernie McKinney
Everyone is always wonderful to us!
Very friendly staff. Mr Robert the dog doesn't enjoy the vet very much but they always do their best to keep him comfortable!
Jon Leyton
Got us in at the appointed time. Got Alice all fixed up and up to date. Very quick for her first appointment, and she's doing fine!
Caitlin Muztafago
I love CSAH! I have one favorite veterinarian that I like to see but when she is not there the others are wonderful too! Everyone is very welcoming and perfect with my pets.
Kenneth Gogue
Everyone at Charlotte Street Animal Hospital has always been friendly, courteous, and helpful regardless of the day or time I visit. All staff members show genuine care and love for the animals.
DeAnna Ball
Everyone is always so caring and loving with our fur babies. CSAH staff is very knowledgeable and professional.
Chuck Freer
The whole staff treated my new puppy like a King! We were new to the area and practice and could not think more highly of this Vet!
Perry Dror
I have never seen an animal panic at Charlotte Street Animal Hospital. Even now, with the COVID style reception, when someone comes to the car to get Talula, she just trots inside happily.
Jodie Mercier
I ❤ Charlotte St. especially Dr. Knepshield. She goes out of her way to find the best solution for my dog..... The entire staff is wonderful!!!
Debra Derrick
I was very thankful that I was able to get my Maltese Coco in to see the vet as a walk in. Would not recommend if you can make an appointment! Very kind staff and the vet was very thoughtful to her care. Thanks again
Claire O'Loughlin
Easy to get an appointment, they’re great about reminders, the vets really take the time to explain everything. Never had a bad experience here!
Deanna Queen
Just had a scary incident over the weekend with my dog. She cut her foot open on a piece of glass at the dog park. Thanks to the staff working with me on Monday she is back to her old self. I can't thank the staff at Charlotte Street Animal Hospital enough.
Gaye Andersen
We have just moved from Wilmington to Asheville. Along the way our two young Chesapeakes picked up giardia.
Dr. Henry and her staff fit us in immediately, of course, on a Friday evening. They were professional, helpful, and made follow up calls to see how they were progressing.
Our Chesapeakes are now free of giardia and back to themselves. We will definitely be remaining with Charlotte Street Vets.
Brenda Darling
This was an amazing experience. The physical therapists were amazing, thorough and kind. They made my baby feel comfortable, even if she really didn't want to be there.
Cynthia Mayberry
Dr. Henry and all the staff take such good care of my dog, Murphy. Very thorough. Fast response time when I leave a message
Christina Washabaugh
They were on top of things when we got there, the waiting time wasn't long at all my friends.. highly recommend them to anyone that needs to go to the vet..
Mary E
Dr. Henry is the best vet I have ever had. I could not ask for a more compassionate and helpful doctor to care for my pets. I trust her with all my babies.
Megan Lee
Friendly, great hours, people were nice on the phone, same day availability, safety precautions taken, they wiped down the outside of my dusty carrier(!), I felt they all cared a lot about the animals, they let me get my new kitten tested without a full wellness appt.
Keoki Trask
Dr. Scully and staff were all delightful. Super-friendly, loving to the little ones, and patient. Definitely a 5 star experience! =)
Lisa DePaepe Clark
The staff at Charlotte St are so kind, professional and thorough. Can’t say enough about the Veterinarians and their excellent care of my cat and dog.
Eric Hanson
They are always on time. We have seen several vets for both dog and cat visits, some well visits, some not. We have always had excellent care.
Janet Freedman-Cope
I have been very pleased with the care that all of my animals have received at Charlotte Street animal Hospital for the past 10 years. I highly recommend their services!
Janette Flavell
Charlotte street takes such good care of my fur baby! The staff in their entirety are knowledgeable, compassionate folks.
Perry Martino
No matter who I speak with and or meet when bringing my dogs in for their annual, everyone Is so friendly, caring and knowledgeable.
Sharon Kaye
I have been happy with every doctor I've met at Charlotte Street and the girls "up front" are so helpful and great too!
Simon Woodrup
My cat stopped eating New Years Eve (great timing!!)...my regular vet was closed through the weekend and I was reluctant to go to the "emergency vet" so was really grateful when CSAH fit us in. I was so impressed with their care, compassion and professionalism and thrilled to have my once-again-eating cat so well looked after.
Peter Wilson
Thank you for taking good care of our golden lab. He is our world and you and your staff made him feel young again. He was experencing alot of trouble walking and not sure what all you guys did but thank you.
Brenda Davis
I am still waiting on the kidney function results from the doctor. The vet saw her on Wednesday. Today is Friday. Not sure what to do about my dogs meds.
Judy Self
Nice staff... My dog is always well taken care of
Michael Wasmer
Excellent service, responsive staff and timely advice. Charlotte Street Animal Hospital has helped me navigate a very challenging time for my dog.
Jennifer Hubby
Phenomenal customer service. My mr Chubbs was in such good hands. DVM was thorough and kind. Staff was fantastic. I’ll be taking all 3 of my dogs here for good!
Evelyn Oswell
Kind, thorough cat care consistently. Love the convenient location.
Eleanor Martin
The whole office has been wonderful: very supportive through the acute loss of my senior cat and very kind with all of my animals. I would highly recommend them!
Tina DeAngelo
I love Charlotte Street Animal Hospital! They are always great to deal with and take wonderful care of our 4 Border Collies.
Cathy Hale
Dr Jaci is a fabulous vet!. The stafff is always professional and accommodating. Best vet clinic ever!!
Kenneth Lingerfelt
Very quick process to cover all my dog’s medical needs and I always feel extremely comfortable about how Charlotte Street Animal Hospital handles her.
Stroke Ofluck
These kind folks offer a free examination to any creature adopted from the Asheville Humane Society - so kudos alone for that.
In addition the whole experience - doctors, staff, environment, professionalism is just all good energy.
in plain sight
The entire staff that day was awesome, but doctor Peters is absolutely amazing with Bella, I'm so grateful to have her as Bellas vet!
Lauronda Teeple
The doctors and staff at Charlotte Street Animal Hospital always treat my pet and myself as if we are family, and they address my concerns efficiently and effectively.
Jen Ferre
Everyone is very friendly and understanding. Fees are reasonable. All vets are thorough and thoughtful in their work; they are experienced and knowledgeable.
Kim Goodspeed
Caring, compassionate, lovely people, who care about animals.
Johanna Pierce
Appreciate the kind, sensible, and balanced approach the vets at Charlotte Street have had when caring for my animals over the last 20 years.
Aaron Palmer
Knowledgeable, on time and friendly staff. Been to a lot of vets during my years as a pet owner. These guys do a good job.
Virginia Himmelheber
I love the doctors. Everyone is very nice at this office, but I have had several incidents where prescription orders have been messed up.
Bev Hollis
Thanks for taking care of my sweet boy! He is recovering nicely from his surgery. Dr. Henry rocks!
Leah Lawrence
The vets themselves are great but the front desk staff seems to have some issues. They seem ditsy or something. Poor communication and issues with scheduling and follow through.
Lyndsey Hafer-Williams
Dr. Henry and the entire staff of CSAH are phenomenal. I’ve been a client with multiple furbabies since 2008. There is no place better in all of WNC.
*
Three dogs now... Charlotte street is always responsive, very professional, and not only listens to us, but our dogs.
Haters gonna hate. Consider how you interact before casting stones.
Sierra Gaskins
I have been very pleased with the care my Goffin's cockatoo has received.
Dr. Rhyne and the staff at Charlotte Street Animal Hospital are fantastic - please don't ever change :)