Reviews of Urban Express Charter. (Travel Agency) in Columbus (Ohio).

Urban Express Charter

202 Reviews

132 Comments

Travel agency

Bus charter

1640 E 5th Ave, Columbus, OH 43219, United States

Description

Information of Urban Express Charter, Travel agency in Columbus (Ohio)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Urban Express Charter

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Reviews of Urban Express Charter

Vance Frederick

I used this company to transport my sons baseball team to get to a tournament the past weekend, Arranging the complete trip was made very easy and affordable thanks to urban express. They where very nice and easy to deal with to set the trip up, and our driver Brent made the trip special going above and beyond to make sure the boys and their families had a fun and enjoyable experience there and back. The bus was new, very nice, and exceptionally clean. I will use them every time I have any transportation needs no question about it.

Kit Miller

Used this company for our 8th grade DC trip. Well organized and very friendly. Our drive Kacy was awesome!! Knows the city and was good with the kids. Went the extra mile for us!

Natasha Churches

WE LOVE working with Urban Charter! I own a local wedding planning company and they are the easiest and best company to work with. They are very responsive and always read my timelines and desire to be ahead of the game with their timelines. Save yourself hire them (and a wedding planner ha!) to make your wedding day run smoothly!

Krista Miller

Bus driver Kaycee was wonderful on a recent trip my daughter & fellow classmates took to Gettysburg & Washington, DC. He made us feel safe 7 looked out for our safety.

Shannon Cambridge

Our driver was the bomb dot come! He was very nice and pleasant.

jordon tague

Kacy was great! Always professional and made the trip a great one.

Jay saleh

Thank you for your help at the last minute a company backed out on us and we almost didn't get our kids to play their game! Thank you so much Kacy was an amazing driver and he took care of us the whole trip. you guys ROCK!

Allison Graham

We had the good fortune of having Kacy as our driver for a multiple day work trip and he was AWESOME. Timely, friendly, safe, and a great companion on the journey. Urban Express will be my first call next time around, and I'll be requesting Kacy as our driver!

roro fakhouri

We used Urban Express last week for family weeding. We were very satisfied with our driver Kacy. Driver was on time, pleasant, friendly, and super clean busses. Keith was very friendly in following up and making sure the trip went seamless. Absolutely loved it. Would recommend it to all my friends and family.

Oumar Diop

We just returned from a 2 day trip in Baltimore with a large group of people (53 including children).And based on passed experience I cannot tell you how impressed I was with the quality of the service we were provided. After the sales director Ken seamlessly put the trip together we were blessed to have a classy, thoughtful driver ,Case,who was so accommodating that everyone called him family. Thank you Mr Case for a wonderful trip. Will definitely call these folks again for future needs

Romeo Seba

Used them for my trip to Detroit the bus was super clean and the driver was super friendly. Honestly one of the most pleasant experiences I've had. Definitely recommend, I will be a returning customer such amazing customer service

jaidah Carterlove

Urban express transported my son's football team to Illinois. We had an excellent experience.. The bus was well equipped, TV DVD player and a bathroom. It was so nice...the driver was very kind and awesome. We would recommend this company to all of the little league teams... We planned on using the same company to go to Atlanta for the bowl game.

Carrie Samandar

I booked a field trip for our youth group. For a first time experience, it was pretty good and we will definitely use you again. It was much more convenient than trying to transport ourselves and your flexibility in time was great. I want to leave a special thank you to our driver. She was incredibly patient as we seemed to take forever to corral almost 50 kids on the bus and getting a head counts at each stop.

Carson Hutchison

Hands down one of the best companies I have ever worked with. I was in need of transportation for an event very last minute. Another company had double booked our bus and I thought I was totally out of luck, my boss was going to kill me. I got a hold of Urban Express and they just made things happen. Very easy to work with and not to mention the buses were immaculate. The driver kept me calm and laughing the whole trip. It was a pure miracle. I am astonished with their customer service capabilities and will never ride with a different company again. I would highly recommend them to any one I know.

Beard Family

Urban Express Jason was helpful in setting-up the details of our tripa local rehearsal dinner round-trip. Willthe driver was on-time, efficient, fun & customer focused!! We received recommendation to use Urban Express from AC Marriott: worked-out very well for safety and convenience for 50 people. Thnx Urban Express..........

Marissa Goolsby

I've never worked with a Central Ohio transportation service that is so accommodating. My business had a very last minute request for 5 large buses, within two days we had everything organized and Urban accommodated a very complex pick-up/drop-off schedule. Very impressed with the dedication from staff of all levels. Even with bad weather buses were still on time for our event.

Jennifer Thompson

We used Urban Express for transportation back and forth for UPS training. The bus that was used was very nice, comfortable, large enough for our entire class and the driver, Kacy was extremely friendly and personable. Good taste in music and stayed safe.

M Hayward

Absolute best executive transportation service I have ever used. The management staff were very very knowledgeable and amicable and went above and beyond to accommodate my itinerary and business schedule and transportation needs as they continually change without advanced notice. They are extremely courteous with outstanding professionalism and they also did were very flexible in working with my security teams direction. When on business in Ohio I will not travel with any other transportation service.

Sd Co

I had a great experience with this company! We had our church bus break down and Urban Charter did everything they could to help us I am so happy to see a company that cares about its customers and providing a amazing service to us!!! We will be doing again!!! the driver was so nice he deserves a raise!!!

Chris G.

Gving 5 stars for one particular driver, Kacy. He was always prompt and got us to our location quickly. Other drivers we have had got lost while taking us a short distance and no one has been more engaging and fun to be around. You can tell he really cares!

Wally Alaqhash

Great service and the best experience. We contracted Urban Express for our convention in Columbus, Ohio. We were pleased from the time we stepped out of the airport to the time we returned to the airport. On time every day, great and friendly drivers, clean and newer vehicles and buses. They went out of their way to accomodate our last minute changes. We recomend this company all the way and we will use them every time we are in Columbus.

Lisa Sevosa

I hired Urban Express to pick me up at the airport with their Mercedes. I had just got back from a long trip in Germany and was very tired. The driver was on time and extremely courteous and I had no problems at all. I wanted to write a review and share my experience because it was not a good with other Columbus transportation companies.

Terri Sholl

Urban Express is great! Hired them for my son's wedding, the driver (William) was outstanding. Jason was easy to work with and the communication was awesome. Thank you!

Eliana Davis

I absolutely loved this service! They are very punctual and professional. The drivers are very respectful and polite. I used this service for a family reunion, and it made it so easy and convenient to transport my family members around to and from their hotels and restaurants and events all over the city. I highly recommend them. I will be sure to use them again!

Steven Kirk

Urban Express Charter is a customer driven service and it shows. I got picked up by the driver and the driving route was preset by my assistant and I changed everything last minute and driver was happy to be of service. This is a example of customer service I absolutely loved it.

Rachel Jo

Urban express was amazing! I needed import and transportation from my location and they were on time. There was no trouble at all. The transportation was super clean and the driver was so nice! I’ll definitely be using this again if I ever need to. Thank you!

NICHOLAS MEALEY

Our bus drivers name was Darius he was an amazing bus driver very fun and cool to hang out with during the week of national convention for ffa. He even went in the haunted house with us and went in to sky zone with us if you ever want a awesome bus driver just call urban express and they will hook u up with Darius

kareem vulcan

thank you guys so much last minute our airline canceled our flight and we had to get to our tournament in kentucky and urban express was able at the last minute to get us a bus and fill our request at the very last minute thanks to them we made it on time to our tournament(WHICH WE WON!!!) and then bring us back home all for a reasonable price. this company made these kids trip from hell turn into an amazing thing! thanks to them all of our kids were able to play in their tournament

Flowers Devin

Darius enjoyed the trip just as much as we did, always on time despite the Indianapolis traffic. Kept everyone on board safe and joked around. No complaints, bus was clean and up to date.

Chip Hilleary

Our driver, Muhammad and the whole Urban Express experience was excellent. Brand new 55 passenger motorcoach for a four day high school team trip to Charlotte. We have already booked them for our next transportation needs.

Brandi Daramola

The Staff at Urban Express were not only professional but extremely helpful. My organization used their service to transport 50+ young musicians on a school tour visiting 3-4 schools in the area. The driver(s) were on time dropping off and picking up at each location which was crucial to our daily activities. From booking to the day of, the process was smooth and complication free.

Ali Muhmoud

What a great experience our trip was awesome all the way around, our driver was on time, great and the vehicle was top notch just as promised will definitely be using again.

Dara Worthington

We booked urban charters for our wedding and had a great experience! The driver was on time and the bus was clean. I would recommend booking with them!!

Excellence Peaks

Kacy, our driver, is professional, attentive, extremely cool and down to earth! Felt as though I knew him and I'm very comfortable while he drives. Which is rare for me, I'm always the driver. 🤷‍♀️ …

jeff lumpp

Thank you Urban Express. Darius Devenshier was a great driver and extremely respectful and kind. He was willing to go above and beyond for our group even after some plans changed last minute. Thank you for the great support!!!

Ash Wheat

could not be more thrilled when I saw urban express's BRAND NEW COACH pull up it was an amazing trip driver was fantastic and by far the best buses in Columbus!! will be using you guys next year for sure!!

John Keipper

I used Urban Express to take a group down to the Kentucky Derby. Our driver was very professional and delivered us right to the main entrance. I would definitely use them again in the future. The service was great! Todd S.

Brad Bonacci

The only service I will use!! I recently flew into Columbus for a business trip and found that it was easier to use Urban Express instead of a rental car. I was picked up in an extremely clean Mercedes and treated like royalty. I will definatly use them again..

Becky Rayburn

Urban Express is our go to service when needing local tour coaches of various sizes in the Columbus, Ohio area. Timely and friendly drivers. We use them several times per year!

Jasen Brillow

Came to Ohio last minute for business and needed transportation from the airport. Friendly drivers, clean buses, would use their services again. 100% recommended, nice job!

Andrea Antonio

Re: Rosiland (Driver for ARC North Clients) My son Christopher is a passenger on Rosiland’s route – how refreshing to have someone that: -Greets the clients w/a smile and a hello by name when boarding the van, which tells me that my son is very comfortable with her – she makes him smile in the morning and since he is non-verbal that makes me happy knowing that he will be o.k. and in good hands. -Assists them in any way that she can – looks out for the kids, lets us know if anyone has had a problem such as a seizure, etc. -Very punctual in the a.m. – which definitely helps those of us out that have jobs and need to be at work on time. -Very apologetic when she runs late in the evening – but understandable w/clients slow boarding the van, traffic, etc. Rosiland has a difficult group of kids – all w/different problems and she handles it alone and very well, I might say. Hope we have her as our permanent driver for a very long time – you definitely need more drivers like her. What an asset to Urban Express! (ARC NORTH Parent)

Christopher Landry

Kacy has been our driver this whole week for a seminar in Columbus. He is courteous, safe, and on time (early) every day. Thanks Kacy and Urban Charters.

Craig Klotzbach

Kasy was our driver from Mansfield to Cedarville taking our students on a college visit. He was a safe and courteous driver and helped make the trip great. Craig A. Klotzbach Secondary School Principal Mansfield Christian School

Micah Zimmerman

We rented their black SUV limo for our bachelor party and had an awesome time! The limo was top quality! Our driver was a lot of fun too!

Amber yates

I was with a group over the weekend who used Urban express. We had Corey and he was great. He was on time for all events and was very kind to us all. I would definitely use you guys again!

Dana Grosenbaugh

We use Urban Express approximately 7-10 times a year to transport groups as small as 8 and as large as 200 from downtown hotels to our corporate Home Office. They provide us with safe, professional and timely service that we depend on.

Jim Li

Wonderful service and clean buses! The price I was quoted was the best by far I could find. Always on time and i recommend Urban Express for anyone who needs transportation in Columbus. 10/10

Trevor hull

Kacy is absolutely phenomenal he has tremendous driving skills and amazing social skills. He really shows how to generate a positive and friendly environment. Great guy.

Ryan Geiger

Kacy was our bus driver. He was great and friendly. Don't have one bad thing to say about our trip. Would highly recomend

Katie Kolbe

Extremely clean busses and amazing customer service. The driver was extremely respectful and on time. I will definitely use this company again for any charter busses.

James Riban

Urban Express was scheduled to come to our hotel was little late but the dispatcher kept us in the loop. The driver was ok. traffic was terrible we was stuck in downtown traffic but overall it was a good day.

J Caldwell

Used Urban Express to transport fans to a Clippers game. Passengers relayed many positive comments about their trip. Will definitely use them again!

Jamal Salih

Great experience with this company I have used many others in columbus but this was by far the best you guys made our trip so easy. Great customer service, wonderful drivers and by far the best and most affordable transportation company I have used in central ohio. Thank you soo much!

MegaJohnny999

We rented a bus for our company trip with 24 employees. Staff was friendly, the driver was on time, and the bus was modern and clean. No complaints here!

David Cook

Had a great time with Casey on our trip with Urban Express and 35 of our closest friends to Cleveland for the Browns game. Casey is the BEST!

Bryan gunn

My Wife Found William's Advertisement on Facebook While Searching for Help with my Daughters Wedding Last week and Contacted him He was so Awesome From the Facebook Ad to Photo's He sent of each Vehicle they Offer to being Descriptive Giving as Much Information as he Could to the Service he Provided We Rented the 20 People Van Even though it was just a Van he Gave us Limo Side Service he was on time Actually Early Stood Out side the van Greeted us Wore a Suit and Tie and Even had an Up Beat Clean Play list of music playing in the Van getting everyone Excited for the wedding Our Guest Couldn't Stop Talking about the Van ride Home on the way back to the Hotel he was Yet Again Early Stood outside the Van Greeted each person Had another Awesome playlist and Everyone was SINGING on the Van Ride back to the Hotel I've never had so much fun in a Van and the Ride was only 12 Minutes each way I will Be Recommending this Company to Every person I know Getting Married My Daughter wanted to make sure I left this Comment and to Let WIlliam know she will Remember this for the rest of her life SO Thank you William for making this a Night to Remember

Sarah Adams

I recently took a trip with this company. Everything was great. The driver was a lot of fun and the bus was great!! I would recommend them to everyone

Zee Atieya

The best reliable transportation in Columbus area and surrounding used it three times already and all we get is the best service very professional driver and reliable highly recommended for corporate events and individual ride, This company has the latest and greatest buses and loaded with all the features you can imagine

walid ghunaim

They picked me up from the airport. They were friendly and had a sign to pick me up. They are lovely and I would definitely use their service again. Recommended 100%.

Hailey Pearson

I called to request a charter bus to pick me and my family up from the airport, the customer service was amazing and the bus was on time. I will definitely use this company again.

herald ali

One of the best transportation companies in Ohio. I've used them many times and I've never had an issue with them, the staff is great and very reliable!

James Ridge

Darius was amazing. We did a small tour and he was very prompt and professional. Would recommend him and this company to anyone!!

Jocelyn Kearney

Happy with their services. Buses are very neat and clean and on time. Moreover staff is extremely helpful and polite. Will use them again definitely. Highly Recommended!!

Austin Toews

Kacy is the best driver they have. Prompt friendly service. Great vibes for 6:40am.

Lauren Levey

Urban Express is a great place to work with a family oriented atmosphere. The people are wonderful and the work allows me to help people and contribute in many facets.

King Karter

I appreciate the professional service I received on my trip in Ohio...Kacy my driver was always on time courtesy and respectable to me and my team and in the future I know who i will call When I decided to travel with my team or large family events thanks

Avi Mishra

Thank you Urban Express Charter- our wedding party thoroughly enjoyed last night- our trip to church and back- your driver Kacy was fabulous- very impressed with your staff and service- 👍👍👍 …

Omar Baabbad

The driver kacy was a good driver and safe, thank you urban express for the great trip it was fun and I can’t wait to go on a journey again.

Aubra Bosley

Great for events weddings. Any situation where you need to move a large group of people. Church trips family reunions. They even have party buses!😉🔥 …

Rosiland Wright

Urban Express takes great care of their clients I like working there I get along with everyone coworkers and the clients that I work with Monday-Friday and I also get along with the families as well

Viktor Corvinus

Just got off the buss with Kacey & this bus was Lit! The ride, lights, music & alll! I think UPS needs to charter from them more often lol

hani ali

had a great experience as a whole, the drivers are very friendly and the buses are very clean and well kept.

Glenn Hourigan

Very professional service. Kacy was everything I expected in a driver! Would definitely use again!

Hayden Rhoades

Kacy was a great driver, and the ride was excellent. Greatly recommend him!

Pamela Baramidze

Thank you guys so much for coming through this weekend on our daughters wedding your driver William was amazing!!

Brian Dishler Jr

Smooth ride, great tunes. Casey's been our driver and he's been above and beyond.

Susan Bogle

We had a great expererience on our Trip to see Columbus Blue Jacket. Thank you Darius for the great ride

Daoud Kanaan

This is it. If you need to charter abus in Columbus call these guys. No need to ever call anyone else.Save yourself the time and money. Oh and they're available 24 hours a day. No one else that I called could boast about that👍🏼 …

Steven Myrick

Kacy is the best Charter bus driver I have ever had the experience with in my many years of traveling.

Apostle Natalie Young

RHL Ministry Radio ♥️ Urban Express Charter for all our entertainment need!! Way to Go Urban Express, Keep Driving with Excellence!

kacy armstrong

Amazing trip to cedar point very nice buses and we love our drivers!

FrostBreaker

Great company, helpful customer service which is the most important thing, clean buses and respectful staff.

pedro valquez

i use them every year for my family reunion wonderful service and wonderful drivers.

khalil a

Great and reliable Service. Friendly staff and swift to reply. Keith is absolutely amazing and always provides an excellent service. Thank you

Marquan Maultsby

Great drivers friendly great service professional clean

Raed Mony

Thank for this amazing experience withyou guys and the clean buss you guys have and nice drivers Thank you so much my love

TheRstechnology

Great service i wish more companies was like urban. It was Southern Hospitality at its best. Thanks and God bless you all

Juliet Wade

The driver gets five stars from the Armistead's family Thanks you Casey Armstrong

Justin Course

Vehicles were clean and Robert was the best driver! will use again

Anthony Robinson

Very good bus service. Drivers were courteous and timely

Karion Harman

Clean, friendly and great service. Would highly recommend. Aaron was very courteous and professional.

David Razo

I had a great experience. I was comfortable and felt safe with kacy.

Abdulrazak Sulaiman

Awesome amazing bus company with in nice drivers awesome experience wit you guys Thank you

JuJu Gee

The driver, Darius was great for our family reunion.

Jessica Hood

I couldn't be happier with the service from Urban Express Charter Transportation! Thanks for the great service! :)

Sharif Salem

Wonderful service very nice buses will defnitley recommend to everyone

Tyler Langston

Best bus ride I've ever been on and Darius is the best

Nuran Safadi

I visited Colombus Ohio, i used this company and it was very great service with a great employees.

raymond hu

Thanks for the great service! Will definitely use your company again!

Pubge Noob

Thank you guys for a wonderful trip! Driver was amazing!

Lisa Samples

The customer service dept is very nice, kind and helpful! I would def recommend this place to friends 😄 …

youcef laatafi

Great service had a wonderful trip to cedar point thank you

Kumar Rasaily

We had a great trip to cedar point!! Thank you

Zee Atieya

The best reliable service in town friendly staff and driver

Mahmoud Nabelsi

Awesome company I love this company was good experience thank you

Kaylee Frank

Kacy. Awesome driver for the whole week!!

PUBG Player’s

Wonderful service thanks for being early and having wonderful staff!!!

Austin Weddle

Kacy was the best driver ever!!!

Suha Qadri

Thank you Urben Express Charter, it was a great experience.

Noor Marei

Great service and wonderful staff thank you guys so much

steven smith

Casey made my time in Ohio enjoyable

Nicole Krauss

Kacy is an amazing driver.

Raneem Bawab

Really great place, loved the service!

Diary of a Mad Black Bartender

Great atmosphere and fun people to work with!

abdiwahab dahir

Great company wonderful staff.

Wil Inscore

Great driver, great music

Tarah Adams

Drivers are amazing

Firas Al Ajlouni

Great service , friendly and professional employees

PGX Stalkerzs

The trip was very comfortable

Bob Hoyer

Great service thank you!

Mohamed Smahi

Best service in Columbus, Ohio!

Scott Lane

Kacey the driver is the best

hani ali

Very good service!

Michael Boyd II

Good

dania saidam

Great company👍👍 …

Tina Moore

Cacy is the BEST!!!

Rola Atieh

Great service

Joshua Stewart

This company was very accommodating and helpful in my transportation needs! There busses were very well maintained and comfortable. Drivers were great! Will recommend them to anyone!

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