Reviews of Goodyear Auto Service. (Tire Shop) in Minneapolis (Minnesota).

Goodyear Auto Service

124 Reviews

81 Comments

Tire shop

Tire shop

3013 W 66th St, Richfield, MN 55423, United States

Description

Information of Goodyear Auto Service, Tire shop in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Goodyear Auto Service

Popular times

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Reviews of Goodyear Auto Service

Kelzer21

I’m so thankful to have chosen this location to replace my struts, calipers, etc. never been to Goodyear for repairs. I have always gone to the dealership. Never again will I return to the dealership. Staff here go above and beyond. Tom and Paul were two that I had communicated with. Exceptional people here that are honest. Professional. Prices are more than fair. I feel like I’m driving a new car. My vehicle has not driven this well ever since I have owned it. Thank you!!!

Dennis Werneke

Brian and Thomas were able to get me in and out today with a new set of tires. Really appreciate their help. Technicians did an excellent job also. Respectfully Dennis Werneke

Oona Vedder

My tire was leaking air and I noticed a nail in it. It was the worst timing for me to have a car issue. I called several places and no one was willing to see me that day. I tried Goodyear and even though they were terribly busy, Kent told me to bring my car in and he would get it repaired that day somehow if I was okay leaving my car for the day. They worked with me to get it repaired that day knowing I needed my car back ASAP. Not only did they stay late to fit my car in and wait for me to pick it up after hours, they were so honest and kind. I will always bring my car to this Goodyear for tire services. Thank you!!! Good people do still exist in the world.

Alexus Anderson

As a female vehicle owner, I have had issues in the past with being overcharged for services and treated as if I knew nothing about cars. At this location, I’ve always been treated with professionalism. Whenever I’ve had an issue with my vehicles, all the staff has been very educational and I’ve never felt as though I’m being overcharged for a service. They go above and beyond to make stressful situations easier and I highly recommend this location.

Emily Richmond

Always great service. We have bought tires here and had the car diagnosed for a few different issues. They’re always honest and super helpful! Will continue to come here in the future!

Mark Ravndalen

I have been using Goodyear for 2 and a half years and always have a very professional timely experience. They treat your car carefully and since I treat them like that, I appreciate the extra precautions they take to ensure your vehicle is the way you bring it in. Seats and steering and floor are always covered and mechanics and service managers are knowledgeable and do a wonderful job! I would recommend this service spot to everyone and also can say that Goodyear tires are great! Thanks again, Mark

Pam Sievert

We have bought all our tires at this Goodyear for years and for several cars. We always get the warranty and have had nothing but wonderful service. I was there today for the second time in a couple of weeks. We get the same timely, respectful, quality service whether the work is under warranty or a paid service. I am very happy to enthusiastically recommend this business.

Sai Suchir Tyada

Very good customer service by the folks who work here. I had a flat tire on Sunday. Since the place was closed on Sunday I left it overnight in their parking lot and left a voicemail. Next day the service manager's reached out and called me first thing and said they could get me in that day! Fantastic! I got the repair done with multi-point inspection and got all the recommended fixes done. It took a little while for the repairs to be done (5 hours). BUT the managers waited after hours just so I could pick up the car. Absolutely fantastic cuatomer service.

Carina Cruz

Thomas was very knowledgeable of their products and services when I asked questions. I was just comparing tire prices but because he was very good and respectful answering my questions, I decided to get my set of tires changed at Good Year instead of my car dealership even if there was only a small amount of difference in price. Place was clean.

Mary McCormackScott

My low tire gauge light came on in my Toyota Corolla. I checked the air pressure in all 4 tires and they tested at level they were suppose to be. Goodyear had fixed one of the tires and replaced my low tire sensor back in Aug 2021. I took it in today and they checked everything and found that the air pressures were fine but the new sensor needed to be reprogrammed which was what was causing the light to come one. I was not charged for the reprogramming or the time they spent to diagnosis and fix the problem. Highly recommend this Goodyear store! If I could give them a 6 star rating I would.

Abdul Raheem Ali

I bought some tires online from the Goodyear website and scheduled an appt at this location. When I got there they told me that time was already taken and the website isn't fully synced with their schedule. They were very flexible with my schedule and got me a new time. They also went out of their way to make sure my kids had coloring books and crayons while we were waiting

danielle anderson

My car battery died while I was on lunch break and I was in full panic. I was lucky enough to have someone jump my car so I could get to the local Goodyear in Edina, off 66th Street. Having only an hour break, I was very crunched for time and they got me in right away to get my car looked at. They gave me an estimate and a time that it would be done. When I got off work at 4, it was already done and the estimate they had given me was exactly right. I really appreciate the service I got from all the gentleman at Goodyear. Thank you for getting me in on such short notice and making this annoying situation much easier!!

Dan Lowe

Had a routine oil change today. Kent, always dose a great job of getting it handled well and in a timely fashion. They always prioritize safety and urgent concerns well and do an excellent job of listening to my needs and concerns. I always brought my company car to Goodyear. We have been bringing our 2 personal cars to Goodyear in Richfield for many years and will take them nowhere else.

Theresa S

Excellent customer service! I was having issues with trying to use my new Goodyear credit card to make my tire purchase online for a promo offer. In store they were able to work it all out and install my tires that afternoon in about an hour on a week day. They did try to up sell on some items (happens everywhere) which I declined and feel they were being honest in whether I really needed it or not given my driving habits. Filled out the rebate offer online that day and already received my rebate in the mail in about a week and a half. Impressed! The all weather tires are handling great so far too, the real test will be this winter though!

Daniel Forester

The Gentlemen here are very customer oriented and have a great sense of urgency in regards to the value of time for their customers. I came here to have tires replaced after having ordered the incorrect size tires online. The manager quickly informed me of what I need to do to correct the situation. Knowing that the replacement tires were not in stock, he immediately went to retrieve them from another location while my online order was amended. He returned quickly with the correct tires. The installation was as quick if not faster than competitors. It was plainly obvious that they had my business as a priority and were working to develop further business with me. I will definitely be back!

JT Miller

I work in the drain cleaning business and have always brought my vehicles to this Goodyear for service. These guys have always been top notch and very professional. My vehicle has always been done in a timely manner with zero complains. I would recommend anyone who needs service done on their vehicle to come here. JT

Maggie J

OMG check this place out. If you are looking for honest quality work and with great customer service look no far. I was working in the area and found them. I was treated like a VIP work done timely. There hours are great. Someone even called me two days later to thank me for the business. I live 27 miles away but will drive for this kind of people who know great customer service. They also don’t pressure you to getting anything done. Take your car here you will be glad. Waiting areas clean enough space to work and there is a coffee maker what more can you ask.

Dana Liberty

My experiences at Richfield Goodyear are always positive ones! I went in today for a tire change and balance and it was done in a timely and professional manner. I was impressed with their communication and asking if I wanted "extras" in my service instead of just automatically charging me for them. They noticed my brake pads are wearing down, and gave me a heads up about it without pressuring me to schedule an appointment/use them for the service. Everyone there is extremely helpful, knowledgeable and friendly.

Katherine Monaghan

The staff at Goodyear Richfield are always friendly and super helpful. The service is quick and they go out of their way to make the deal a great experience. I have and will continue to recommend!

Snakestry

I've been to this Goodyear several times now and they are always incredibly friendly and accomodating. They are very careful not to spend time or money on issues before calling to explain what's wrong, and they are very up front about their services. I drive a Volvo, which sometimes needs some extra TLC, and they've been very good about telling me when something is going on that they cannot diagnose, and have even waived fees as a result.

Dan Saw

I brought my Honda Civic 2012 in for an inspection for Lyft. First off thank you for the honest. I had a bad TPMS sensor and didn't even think about it before the inspection but it makes sense that these would mean an automatic fail. Goodyear fixed this at an alright price and made sure that was the only issue I had with my car. Goodyear also aligned my car for free to do this sensor replacement. Thank you!

Ian Stade

I have a car that needs an oil change about once a year, according to the manufacturer. I take it here, get the best oil and filter and they rotate the tires, check the alignment and do an inspection for free. Thorough and helpful and even if I don't go with all they recommend, I'm glad they offer it.

Reese Thoen

The staff was friendly and knowledgeable. They helped me understand what my car needed so that I felt comfortable with what I was paying for. They worked efficiently and and had my car out before the estimated time. I will definitely be back to this Goodyear again.

Angie Reimers

I needed new wipers, and Kent helped me immensely by putting them on my car during horrible weather. He was very kind and helpful, and I would definitely come back.

Marcel Egbe

Best Goodyear I've been to and always my first pick for auto service. Everything I've been their they've always gone the extra mile for me. Last time I went two mechanics were willing to stay afternoon replace my breaks. Thanks guys.

Sara Thoen

I recently went to this Goodyear for an oil change & the service & staff were excellent!! We scheduled an appointment for 1pm & we were helped immediately upon arrival & my car was done around the estimated time frame they had given me! The staff was super friendly to myself & everyone who walked in. I will definitely be using their services again!

Emma Baxter

I had a great experience at this shop. They replaced my tires and even fixed something additional they found for free. I’ve been driving on the tires for a good few weeks now and everything is great. The people who work there are very friendly and answered all my questions. I would definitely go back and recommend it to others as well!

Krissy Hamm

Kent is great! Very good at explaining what they're doing. They service what you are asking for, and give recommendations for future work, but they are never pushy. They always honor my coupons and are always very clear about pricing. I enjoy taking my car here!

Tonya Hawkins

I love this store so much. You can find so many items at a fraction of their regular price. They always are well oranginzed and have friendly service. They have everything you need for home, dorm and apartment living.Its definatly the place to go for top living on a budget.

Leonard Lee

Shelton and Kent gave me fantastic service. After another store said they were out of stock, Shelton went out of his way to call the warehouse and find the tire in my size, and also gave great advice on which tire to get. I'm very happy with my purchase and recommend this store!

Kristen Schmitigal

I always bring my vehicle in to this Goodyear and I'm always happy with their service, but wanted to take the time to leave a review. As another reviewer pointed out, they point out problem areas but are never pushy about getting certain things fixed. They are always very thorough covering what is wrong or what might be causing problems and I feel that I can trust what they are telling me. I really appreciate the service from this Goodyear.

Joe Lopez

Tom honored the website fixing flats for me and I appreciate that he went above and beyond to do that! When I need to get new tires, I will be purchasing goodyears again.

Jim Monaghan

I sent my daughter-in-law in for a set of tires. I had previously spoken to Kent on the phone to make all the arrangements. She had the tires installed in the time promised but also needed an alignment. They were able to do the alignment same day and she was on her way with only a slight, unexpected delay. Thanks for the help from afar!

Daniel Doll

Fantastic experience. Very good customer service. They got my vehicle done quick without any issues. Great price too. Definitely recommend and will use again.

Alfredo Jimenez

Very quick and good service. Did not charge for minor touch ups!!!

Diana Madigan

I brought my little truck here for an inspection. I mainly wanted the brakes inspected as they were acting up. I asked about the brakes, which they said were fine. A few days later, my mechanic had it up in the air to work on the exhaust and noticed the caliper was hung up and there was barely any pad left 😲. I don’t know how that was missed or if I was lied to, but that is a scary thing to overlook.

Teresa Johnson

Great customer service! Lugnuts and bolts had problems and the manager stayed to make sure everything was in order before he put me on the road. Kids were bored but they helped distract them! Stopped here a month ago and received the same great service for a free valve stem replacement. I have always been a Goodyear fan and always will be! Thank you Goodyear of Richfield!

Casandra Rojas

The most affordable and most dependable service around I had the best help from everyone from the phone operator who went above and beyond to help me connect with everyone to fix my flat to the mechanics who looked into everything my car need to the person over the counter who welcomed me very well 100/100 if you want good service and honesty go to Goodyear

shiney abraham

We bought a used car from dealer and were told that we can return the car within 5 days if anything was wrong. We visited this place to get our car inspected. There is no charge for Car inspection. They gave us true report and us the struts are leaking. This helped us to reach to ur dealer and get it fixed.

Luke Yost

Very helpful in looking out for me and great service recently for a down window on my drivers side!! Helpful in the past and reliable!! Nice to know they are just down the road!

Todd Boettcher

The staff was helpful, friendly, and professional. They were able to fix our emergency car problem in a very efficient manner.

Rob Buchanan

Good shop to work with. No BS about pricing, gave me an accurate quote over the phone. Sales folks weren't pushy at all.

Gigi Lofland Sherer

These people are honest and hardworking - something that you definitely want in a car mechanic. They’ve never steered me wrong, been honest about what I actually need, and have always been very cordial and friendly~ This is definitely a place that comes highly recommended!

Rachael Juliano

Absolutely love coming to this location. They are so knowledgable, kind, patient, and do amazing work. I've been coming here for 5 years and wont go anywhere else. Highly recommend this goodyear location.

Lara Erickson

Great and friendly service and good prices. I always go there because they help explain what needs to be done to my car.

Kurt B

Needed an oil change in my rental car and there was an issue getting it approved, but they went above and beyond to get it resolved. Very friendly and would definitely recommend!

Lisa Van Der Bill

Quick service to get us back on the road again, had water for us and a clean waiting room. The employees gave my kids crayons, a coloring book, and stickers.

Lee Buechler

Didn't have the right time pressure programming tool, and didn't tell me until an hour later - and still charged for the sensor. Not a normal experience with an otherwise excellent company.

Angie Donovan

Great service, super nice staff and great deal on my 4 tires!

ManOpeace

Fast friendly service for me. Same day got the job done.

Karin Carver-Regan

Mr. Thomas Lau provided great service! He was honest, transparent & extremely helpful! Thanks again!

Ryan Christenson (Ryan Philip)

They have always treated me great. I like working with Kent. He is great at working with customers and knows his stuff.

Kevin Roellinger

Great services. Great prices. Kent, Duane, and their staff do a great job of explaining what they're doing, why they're doing it, and don't try to push things you don't need.

Carl Garner

They gave me discount on situation that the dodge company don't sell no more for caliber cars. Thank

Margaret Welch

I was greatly impressed with the service delivered. My car is p[performing great. highly recommended.

John Hamm

Nice staff. They are able to make quick appointments and get you in and out with ease. Hours are reasonable as well.

Cameron Holl

Great service! I don't take my car anywhere else!

Evan Jones

Great professional service. I had two cars updated with tires.

Kira Oien

These guys are professional, honest, and I always get excellent customer service when I come. Highly recommend!

vincent robinson

Fast and easy service I'm here for my lyft inspection

Lora McManus-Graham

Super helpful and comprehensive. I made an apt ahead of time.

Mark Ebertowski

Old school service with a capital S Came in last minute for flat repair and was taken care of.

Sean A

Professional fast service. Brian went out of his way for me.

Abdulhadi Mohammed

Nice place to do Lyft inspection

Suntharalingam Kangasuthan

The staff was helpful, friendly, and professional.

Patricia Fatchett

Kindness, straight forward updates and efficient and excellent workmanship.

Kim Gesk

Expectational service and welcoming spirit.

Jennifer Konobeck

Great customer service!

Александр-Екатерина Гришковы

Super

Mary Ramczyk

Great service

Jim Wagner

Great service 👍 …

Sudsy Star

Quick efficient.

elisa douglas

I came in for a brake check and Brian was wonderful. He helped me after a long process of trying to figure out what was going on with my brakes. My technician, Karyn, did a great job, my car rides smooth without any noise. Thank you all.

Matt Chirpich

Derek P.

Ted Jorgensen

Manoj Kumar

Donald Spears

Chuck Coryell

Ron Thomas

Frencia Stephenson

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