Reviews of The Reef Aquarium Shop. (Store) in Indianapolis (Indiana).
The Reef Aquarium Shop
5613 N Keystone Ave, Indianapolis, IN 46220, United States
Description
Information of The Reef Aquarium Shop, Store in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of The Reef Aquarium Shop
Sunday
12–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–7 pm
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Reviews of The Reef Aquarium Shop
Madeline Fisher
Really really great place. The atmosphere when you just walk it makes it already but they have basically everything you need; freshwater, saltwater, ponds, and even terrarium and indoor plants. They have a wide and beautiful selection of fish as well as rocks and driftwood. The prices are also very similar to online and have a lot of different name brands. I live an hour away from this place but I still make the trip and skip over petsmart.
Muhammad Khalifa
I think this is Indy's largest independent aquatic pet & supply store. The selection and quality of the marine & freshwater livestock is great (and marine in particular has improved dramatically in the past 12-18 months), and in-house expertise is generally quite good & helpful to new and experienced hobbyists alike. This is the type of place that's fun to visit even if you're not buying anything... Or you think you're not ;)
willie beamn
Very dope place. I love buying exotic goldfish from here. The staff is extremely friendly and knowledgeable. Definitely noteworthy
Lucian Dixon
Recently went in to buy plecos that almost no shops ever had, I was very excited! Was looking for a green dragon pleco and a rubber pleco. Unfortunately the staff couldn't locate the rubber pleco despite that he hadn't been bought, but I got my hands on a young green dragon pleco. The plecos were smaller than I expected(I didn't know if they'd be babies or not) so I was worried about acclimation with baby plecos as they can be fragile. But the one I got was very healthy and he's been an absolute gift to own! Absolutely love him! Didn't have a sunken belly or anything when I got him or anything either and had no diseases. He's eaten absolutely everything he's had access to and thankfully was predisposed to Driftwood in the store's tank so he already knew to eat my Driftwood. The staff were friendly, especially when I called them beforehand to verify if the plecos were in stock! I'm forever grateful for getting my dream pleco with no complications! And I've come here many times before and never had any problems!
Emily Elizabeth Wolf
I visited this place several years ago, before I knew much about the intricacies of fish keeping. Knowing what I do now, today I was completely blown away. The aquariums where beautiful and exemplified passion for the hobby. The store was very clean and well organized. There was also an exciting variety in species available, both for freshwater and marine life. There was also a large selection of naturalistic decor that's difficult to find elsewhere, as in real stones and wood. The staff readily acknowledged me and was able to answer all my questions.
I am still in the research phase of setting up my own aquarium, but I know I will be coming back when I'm ready to stock. It's so refreshing to know there's a "pet store" that takes pride in taking care of its animals and fosters enthusiasm for the hobby.
Matt Therault
I love the reef. I try to frequent it whenever I can. They have a huge variety of plants, and fish. However I normally come for the shrimp. They have some of the most diverse collection I can find locally. You can also see them breeding in-house in the top tanks.
Prices are very reasonable and sometimes cheaper than what I can find online for certain equipment. Staff is very helpful.
It also smells really clean. Which is not always the case in some aquarium shops.
The only downside I would say is that since it is so nice it can get quite busy, and at times it becomes hard to move around. However, that’s really more of a minor inconvenience at best and it just shows how popular it is.
Casey Stewart
Super knowledgeable staff, very friendly and some of the most beautiful fish around.
Chris Danser
Great place to go for all your high end fish tank needs. They offer some of the best stuff in the hobby at prices reasonable for the brands they carry. I wouldn't suggest going here if you are unsure if you want to commit to this hobby long term but once you are ready for a forever tank then head on down.
Rob W
I have shopped here from the age of 11 years old. For 22 years this shop has always been one of the best places in central Indy that I've found. It is clean, the tanks and their critters are always well maintained. Great place for most saltwater and freshwater tank needs. The associates have always been knowledgeable regarding marine life, and have helped me build multiple saltwater reef set ups. I recommend this place for your purchases, or even to take the kiddos in to awe them and even perhaps some education. Great place.
Cassi Tyree
Absolutely a great place to get a healthy assortment of your salt water critters! I was impressed at how clean all of the aquariums were! And such beautiful fish! They have a great assortment anemones and clown fish and there very healthy! Will go back definitely!
Alyssa
Both times I've been to The Reef have been great experiences. The staff is extremely knowledgeable and friendly. I've been slowly adding plants & fish to my 75gal with my rescued turtle, and the employees were very helpful answering all of my questions.
j allen
My daughter has been obsessed with axolotls and the reef aquarium had some in stock so we swung by. The employees were super knowledgeable and helpful. While trying to help us decide if this was going to be a good pet for our life style they showed a lot of patience explaining both the pros and cons.
John Moran
This is the only place I buy fish or plants for our multiple aquariums, always ask for Jasmine! She's the absolute best employee. Other employees are generally less than helpful, but jasmine is always helpful, very knowledgeable, and genuinely seems to love animals of all sorts.
Izzy2k
I love how helpful and knowledgeable the staff was, even suggested budget friendly items instead of trying to upsell me into the high ticket items, I'm definitely will come here for all my fish needs from now on!
Soren Chamorro
This store is awesome, they have plenty of fishes, some of them very exotics. They also have lot of aquatic plants and corals. To be at the store is like been in an acuariun. I highly recommend the place. They have a variety of prices.
Jade Gress
If I could give more than five stars I would.. I’m starting a new saltwater aquarium and Chance helped me out so much, and took a lot of time to explain everything to me. 10/10 customer service from him!
Austin Riddle
This is by far the best shop around I live in fishers and happily make the 30 minute drive to the shop every other day lol. Best plant selection and quality fish and products from plant fertilizers, to driftwood and rocks this place is the bees knees. I have furnished both my ranks with everything from the Reef !!!!
Rufus K
Very friendly and helpful staff. Will definitely be going back for all my aquarium needs.
BiffLeedle
Helped my husband pick out an amazing CO2 system for Christmas. I'm so excited about it, I have absolutely everything I need for it.
Zach Bahus
Super helpful staff and have a great selection of plecos and healthy fish! I went in to get supplies that my local fish store doesn’t have. I ended up leaving with a black Molly and a L201 snowball pleco. Sure has a better selection of exotic plecos that a lot of other stores can’t get! Definitely worth the hour drive and will be my go to for a lot of supplies I keep stock of! Great prices aswell!
Samantha Starrett
Indy may not have an actual aquarium, but having a great shop filled with great people so I can have one at home is the next best thing.
The reef is always clean, people are knowledgeable and seem to want to actually be there. They're very helpful at fulfilling all of my strange requests and they will remain the number 1 destination for anything I need for my aquarium.
They have offered special order fish before, and I imagine they can source plants as well, the only caveat was the amount of fish for the order having a minimum.
Fantastic place, really cool just to walk around as well, but try to go before 3 or so, as they do get very busy later in the day.
Tiffany Castilleja
This place was amazing!! All of the workers who helped us were so nice and friendly and had so much knowledge around aquariums. They really do have everything you need to get and it was very decently priced too, like as much as or even cheaper than shopping at Amazon. We will be coming here everytime for our fish tank!
ben kessler
I love this place. Every time I go I end up spending more money than I intend to. There's so much there, and the workers are always super knowledgeable, or know someone who will be able to find out exactly how to help with any issues. I've been coming here for months and have never been dissapointed. If you have any interest in aquatic life they're the place to go. They also have a great selection of plants if you're into that too.
Rodney L Hendricks II
Awesome pet shop, everything was well kept the saltwater tanks were especially clean. The prices were low for livestock also. If nothing else at least stop in to look around
Myles Wagner
Very helpful staff. The young lady who helped us was great, as we are beginners to owning an aquarium. Great fish selection, and highly knowledgeable.
brenda surbey
Best place to buy you pets. I have enjoyed the friendly and reliable service that I have received from the staff! I’ve purchased salt,fresh water my pet fish here and would highly recommend to anyone that will listen!
Brent Williams
I came in very ignorant and a fish area. You're willing to be patient and help me find what I needed for my tank great people great customer service
Al Herron
Always excited about coming here clean friendly knowledgeable environment and nice selection of exotic aquatic fish
Treev
Had some Koi that were left at our office after an employee moved on to another job. These folks offered great guidance and allowed us to bring the fish in so they could get a new lease on life.
Scott Brogan
Awesome LFS, would highly recommend. They do have a large selection of coral, however they seem to have more larger species of fish meaning not suitable for a nano reef.
Check my YouTube for biocube video. #biocube
Scott Brogan
Marty McMann
Very unique store that seems to be the only one of its kind in the Indy area. Had a huge and selection of different fish and aquarium material. Really friendly staff that seemed to know what they were talking about.
Kurt H
Stopped at this store for the first time last weekend. The placed was packed, don’t think I’ve ever seen that many people inside a local aquarium store ever. I was amazed by the selection of fish and how healthy everything looked. Easily the best selection in Indiana. I’m from cincy and this place is better than anywhere here. This store had literally everything you need. Everyone working was super friendly and left happy. Will definitely come back anytime I’m in Indy.
Alex “Alex” T
I feel like they are a little expensive but they care, offer sound advice and willing to listen. Normally has a good stock of houseplants as well. Definitely a good place to go if your looking for aquarium stuff. Parking lot sucks not a lot of room. other than that very nice store.
Job Armendariz
They have one of the best(quite possibly the best) fish and aquatic plant selections of central Indiana. They have an impressive array of salt and freshwater tanks, with a lot of fish/shrimp I haven’t found anywhere else. Good place to go for the beginner and enthusiast alike.
It’s worth the trip just to see their display tanks!
MJ
I come here for pretty much all my aquarium needs. I have 3 different size tanks running currently thanks to this place. Good selection of livestock and aquarium accessories. They get new things in fairly regularly as well. Prices are fair.
Cody McLaughlin
Absolutely amazing. If you haven't been, get there. Saltwater and freshwater side are both amazing. They maintain very large healthy stock.
matt grimme
The staff is always very helpful and friendly. They have a great variety of fish, plants, and supplies. The staff is very knowledgeable and will ensure that you will have a combination of fish to create a beautiful and healthy tank. Taylor is very helpful and has helped us a bunch of the past few weeks with our new tank.
Melanie Rea
Recently got an oxolotl for my kid
Pet is super healthy so far and beautiful.
Great customer service
Rees Thompson
It has the most variety of fish I've ever seen in my entire life great place to go got exactly what I needed for the right price what I wanted to pay
Ben Brubaker
Friendly service and great selection of fresh and salt water aquarium stock.
Bonnie of Blue Bell Barn
The ad popped up on my phone. Oh, happy day. We walked in and I wanted to spend all day. Lovely displays. We bought a betta fish and his accessories plus a sticker of a Betta fish. The staff helped us with live plants also. Top notch!
Andrew Okerson
This was my first visit, but the shop came well-recommended. The staff was helpful and very knowledgeable. I will certainly be back!
Alec McCullough
Great place. Lots of products and fish. Great customer service. They really care about their fish.
Diane Miller
Had everything we needed. Great selection of fish and fish supplies.
kyle jones
Went there to look for a koi fish, found they were so reasonably priced I was able to go back and get another for my wife. Thank you so much
Alex Wilson
I was visiting from out of town and not looking to purchase anything so I can't speak to that part. The store was clean and the selection was very impressive. The employees were friendly, knowledgeable, and there were plenty available that offered to help us. The prices are high, but I've found this to be true for most of the higher end dedicated fish stores I've visited. Would visit again if in the area.
L Klutzke
Healthy fish and plants. Salt and fresh water. Knowledgeable staff.
Glenn Mauger
Wanted to give a shout out to Machelle. She was most helpful today with my purchases. She is very knowledgeable and willing to spend the time explaining things and answering questions. She is certainly one of my favorite employees at this establishment - but my experience is that all the help at this establishment are extremely competent and helpful. Thanks everyone!
Donald Goff
This is by far the best aquarium shop I have been too. The tNks were all spotless. The store did not have the dreaded fishtank smell. The staff were amazing. Jasmine helped us out and was quick, courteous and supper friendly. The prices were fair. The worst part was because it is such a great shop, there were a lot of customers which made it a bit cramped in areas.
A must visit!
Logan Hollowell
Just great! Highly recommend.
Great customer service, awesome fish, a wide variety of plants and coral, as well as a great selection of aquarium products. The reef is a great LFS!!!
Kaci Lake
I love this place! They have a GREAT selections of aquatic plants and fish. The store is clean, well maintained. They have great options as far as tanks but they were a little pricey. Worth the price though, I was just broke when I went. And outside they have a great selection of tropical plants. I would absolutely LOVE working there *hint hint* and I noticed they were hiring an aquatics specialist so I definitely put an application in :)
louielizard123
Huge aquarium store. Very knowledgeable and great selection
Jason Truitt
Great selection! Very neat store! Must see if you've never been!
kelsey jobug
Love this place! Very knowledgeable and caring staff. They take care of their animals!
Shanté Henry
Thank you for re-homing and rescuing my dad's fish. I hope she's doing well.
Molly Carver
Great place to visit and buy from! If you are in to Marine life or starting your own Aquarium at home I highly recommend checking out the Reef in Indianapolis! The staff is very helpful and friendly. The shop is welcoming and kept up with. Overall a great Aquatics store!
Midori Matsuda
Despite being really busy the worker who helped me (a totally oblivious new koi pond owner) never made me feel rushed or stupid for asking tons of probably very basic questions. They made a repeat customer out of me.
The store has what would be an overwhelming array of salt and freshwater fish, plants, and equipment without their enthusiastic and highly knowledgeable staff. It is very clean and well lit as well as family friendly.
Owen Reaney
This shop is great! The staff never try to sell me stuff I don't need and even will tell me if I shouldn't buy something! They are never misleading and great to talk to! I would not recommend going on the weekends because it is so crowded. If you get in Thursday or Friday those are the days they get their shipments in meaning that they have a wider selection. Definitely check it out!
Heather
This place is awesome! It’s like getting a time machine and walking into the 1970s, but with so many fish that it rivals the likes of the zoo! I recommend this store to anyone whether they’re in the market for fish and supplies, or even if they just want to browse.
David Byse
Super clean an plenty of options to go with A++ store
victor hilliar
Great place to get fish! The staff is very knowledgeable helpful and friendly. If it helps there's a very cute girl thats also pretty smart when it comes to fish lol I highly recommend The Reef
Bia S
I went here with a friend who was buying fish supplies, everyone was super helpful and nice, very reasonable prices and a great selection
Amy Metheny
Very knowledgeable staff, fish are healthy and parrot is really cool to interact with.
Mitchell Rhodes
Very welcoming and friendly. Large variety of options. We recieved great advice on picking out a full setup for a Beta.
Terry Kutruff
This place has it all for your aquarium needs. Nice organized store, friendly staff and good prices. Will defiantly be going here for all my future needs.
Update returned to store and have never experienced customer service like I had today. I had the pleasure of dealing with Adison, was very patient and went above and beyond. Thanks again
Dale Gwin
The Reef has been a mainstay in Indianapolis for as long as I can remember. I dont know of another business in the city that has the selection and expertise with saltwater aquatics. The opposite side of the store is as well stocked with freshwater tropical fish. Between the two aquatic areas is a full compliment of everything needed to furnish your aquatic home for your fish. If reptiles are your interest it would be well worth your time to visit the Reef.
Overall I believe the greatest strength at The Reef is the knowledge and expertise I've experienced interacting with the staff. 👍👍👍👍👍
Scott Levine
The most extensive aquarium shop that I know of in the area. If you need something for any salt or freshwater aquarium, they probably have it. Helpful and knowledgeable staff. Interior is utilitarian, but does it really need to be anything else?
Jamie Kernel
Amazing service! Busy, as usual. But the employees worked efficiently to take care of each customer with the utmost respect and patience. 10/10 recommend! Their tanks are clean and the fish are clearly respected and cared for well. Each fish goes through a quarantine period following arrival to ensure the safety and health of each fish and the tanks. They have a HUGE variety of fish and foliage plants that are all safe for your tanks. The staff are educated on the personalities and care specifics for each fish. I recommend asking for 'Ying', he helped me and my family get a wide variety of fish and made a big impression.
ccKyuubi
I’ve been to The Reef probably 30 times in the past 5 years and NEVER had a bad experience. The staff is always friendly and very knowledgeable every time I go. I love going and seeing all the various fresh and saltwater fish. Their cycled tanks on display are always cool. The tanks are always super clean. Every fish I’ve bought there was healthy and I’ve probably bought around 50 fish from them. Very satisfied customer here. No complaints.
Kieran Dill
Never been here before (close to work, far from home) but was in the neighborhood - so many corals, and helpful service!
DJ Kul
Talented and informative staff. Good quality spawn. Might be a bit expensive but worth it. Happy fish and happy aquarium!
CNasty198five
Awesome place I love the saltwater puffer hes my reason for going lol
Annissa Poeppel
I got 5 otos a week ago and, despite being notoriously delicate fish, all 5 are still doing great. Definitely recommend shopping here.
Chelsea Molitor
Always find helpful, friendly employees here! They don’t seem bothered by my questions and have helped me build, stock and maintain 5 tanks now. I really appreciate them being willing to take in my fish that no longer was good for my tank. These guys are awesome!
Adam McReynolds
Yesterday was my very first time ever going to The Reef, which I had only heard about by word of mouth from another shop owner out of Illinois and I have to say I fell in LOVE with this place. For weeks I had been traveling countless hours to find the things I needed (I live rather rural in Illinois)and had I only knew of this place sooner, it could have been a one stop shop for me. The variety of plants and freshwater fish ( I didn't look at the saltwater area as I'm not into salt water tanks quite yet lol) were amazing! And the prices! I couldn't have been more happier with the prices of everything there. It was well worth every penny for the 3 hour drive I made. Next time I plan to bring my aerator so I can safely purchase some of the awesome fish they have. Next time I will be sure to check out the saltwater and the outdoor plant area as well.
Bianca Velazquez
Sam was great, he helped us find the right size tank for us and helped finding everything that we need to start the set up. Great selection of plants and fish fresh and salt. It's a bit of a drive for us but surely worth it. Great job guys, keep it up!
Tyler Jones
Awesome store. Staff was very nice and professional.
Jill Huling
Always a pleasure going to this shop! Everybody is friendly and very knowledgeable! I love it! ❤️ The quality of plants and fish above anyone else! 5 star
Becca Ach
Love this place but I do not like taking home a bunch of hair algae or green bubble algae. It's all over their frag tanks. I've seen them in so much better conditions than the past few months... Will try again in a nother few months!
Matthew Delmonico
Helpful staff, can get very busy, but be patient as it's worth the wait.
hydra cerberus
Recently got back into the hobby, and taking my first go at planted tanks, the staff is always friendly despite my numerous questions and very patient with my daughter who has issues communicating will continue to shop with as I get my bigger tanks and smaller tanks all sorted.
Jon Sim
Best fish shop in Indy by alot. I've become an aquarium nerd the last few months, and grown quite interested in maintaining the eco system, and these folks are extremely helpful. Selection is top notch in my amateur eyes, enjoy visiting
Cody Barth
The Reef Aqurium Shop is the best fish shop I have been to. Tyler was very helpful and helped troubleshoot our aquarium and find fish that suited our tanks size and composition. Thank you!
Kelly Griese
Just getting back into the hobby after more than 15 years without an aquarium. I stopped in on a Thursday afternoon with the intention of looking at what’s available and calculating costs, but had such a great experience that I ended up buying the works (except for the fish, obviously). Sam helped me a lot and provided thoughtful recommendations. He really listened to me and provided suggestions based on what I’m hoping to achieve. I’m trying to get into the art and science of aquascaping. While Sam provided most of the assistance, other staffers jumped in to help as well. Great experience! I came back the next day, and Sam was there to help me decide on some biological media for my filter.
This store is BUSY! If possible, try to go before 5pm on weekdays for the best experience. Also, it helps if you do some research on your own before venturing inside, that way you can best describe your needs. The staff is exceptionally knowledgeable, so they can handle the hard questions!
Amber Moore
The have beautiful fish and the employees are sweet and nice very informative. Clean, and they seem very attentive to their fish
Andy Mason
By far for miles and miles this fish store beats out any other place in its kind. Salt water to fresh it's a outstanding place. Friendly staff and plenty to look at. I live an hour away and make the drive often.
Jeanne Hawkins
They offer a tremendous variety of fish including fresh water as well as salt water fish and creatures. We went there to replenish our pond plants.
John Rothenbuhler
This is the best little salt water shop in indy. They have all kinds of corals and are very knowledgeable about stuff I don't totally understand yet.
Karin Barkhurst
I absolutely Love this store!!! It is hands down The Best place to go for any and all supplies for aquarium enthusiasts! It's been there for many many years and is The go to place for all of your aquarium needs. The staff are friendly, professional, knowledgeable and always helpful in any situation.
Ngan Nguyen
I bought 5 or 6 guppies here and 4 of them died.
Silver Bryophyta
First and foremost: I have only been in the salt water section once and never bought anything.
On the fresh water side of things:
I'd definitely suggest going to this place over chain stores to buy any live aquatic friends; they take great care of their large variety of fish, will look up any critters required specs if they don't already know it, and have lots of options and suggestions for how to keep your critters healthy. They also have plenty of aquatic plant options for those who are looking to expand into planted tanks, or rocks/ wood for aquascape.
Their invertebrates are healthy, hardy and vibrant. Their fish are active and properly quarantined, none of them I've gotten from them turned out sick or had parasites or anything. I've never had any problems with pest snails when I bought plants from them. Their plant section is fairly sizable for the size of the shop, and well maintained.
I even brought my dad there and he loved their displays and example aquascapes so much he decided to get back into the hobby.
All in all I'm going to go there from now on for any plants, fish, and invertebrates.
Jackie Beason
Very knowledgeable about any questions for your fresh to salt water tanks. They have water available to fill for your tanks at home - i don't remember the price- and are very friendly. Also, since the remodel, the store looks amazing and is much easier to shop and browse.
P.S. There is a beautiful and friendly Macaw that loves to say "Hello!"
derrek alexander
Extremely professional and well versed staff offer a variety of fresh and salt water animals as well as bright green less plants aquatic chemicals filters in Frozen foods as well in the freezer as well as a freezer dedicated to green water which I think is the best in any concept working in organic well balanced aquarium don't miss in the car and the big cage by the cash register but do not stick your fingers in the cage! Be sure to check out the white variety of different colors mystery snails and all the various babies in the tanks
Ryan Aubrey
Friendly and very knowledgeable staff who care about our finned friends!
Leann Alexander
Great fish and so well cared for!
Anne Fijalkiewicz (MantisSword)
It was great! Today was my first time there as I’m putting together my first planted aquarium and had to get some basics. They were hopping busy but I knew what I needed! I’m sure had I needed help, any of the employees would have been more than happy to assist! I overheard some of their conversations and it was obvious how knowledgeable they are about what they do. I am looking forward to going back and getting my first plants and as many tips as they are willing to part with for this newbie.
Shane Beasley
This place was great no problems besides the neighborhood and a little far from where I live the staff are nice and they have almost everything you need for an aquarium would recommend for you to go there at least once if you have Dish and all the staff are very informational and they know what they're talking about
To-Go Services
Great place, the parrot was cool. Large diversity of fish. Sadly got a clam and it passed away the next day due to parasites (Found them in the sump). Should've known since the other clams close to it were not showing the full mantle. Called them to let them know so hopefully they check the rest of the clams.
Clairity Calvillo (Awry)
new favorite pet store traveled back to Indianapolis from fort Wayne just to come back here. very friendly and helpful service. clean. very refreshing to not see a bunch of dead fish inside the tanks. I loved the unique4 variety and the parrot!
Michelle Hendrix-Swords
Huge selection of plants! We bought a couple dozen fish and they are doing well. Also bought half a dozen shrimp... One died, but considering how many fish & shrimp we bought-that's pretty good. It's the best selection I've found in the Indianapolis area.
David Okwashi
This is an fish amazing store with tons of variety in fish and supplies that I definitely recommend. However, the staff are not professional and are somewhat obnoxious. This should not stop you from
coming by because this fish store is truly the best.
denise beard
Love this place.. kids love to go see the fish some cichlids are 50% off today 😁 always end up getting somtlething extra …
John Testerman
Easily one of the coolest shops in the city and a must for anyone with fishy friends. Kayler (hope I spelled that right) I'd amazing. Friendly, knowledgeable, and patient. They will always get my and my family's business.
T A
We go out of our way to fulfill our aquarium needs here. Our local shops are good, but lack quality educational information on aquarium pet/plant care. I'd consider ourselves very knowledgeable, but they can answer any questions with accuracy. Always impressed with their selections. They have amazing fish in stock. Highly recommend!
David Stover
The knowledgeable staff is always very helpful. If one associate doesn't know something, they will find one that does. They have great prices and a huge variety of salt water and fresh water aquarium supplies and fish. It is, by far, my favorite place for fish, and I live 40 minutes away. Well worth the trip.
brad melton
Staff is always friendly, very knowledgeable and helpful. That's why I go here to make my purchases for my saltwater tank. They will match online pricing if you show them the site pricing
Janna dayton
They moved our tank yesterday, just in time before the statewide lock down. Their associates did an amazing job!!! All the fish reminded safe, happy and healthy during the entire process. They were very knowledgeable and passionate about their jobs. The family loves having our tank and fish at our new house. Feels like home now!!!
Micheal Baker
Update 10/15/20:
I've been in here several times over the years, but never bought anything myself. Recently I decided to set up a serious aquarium, so this was my first stop before I consulted the forums about it. Ying took a lot of time to indulge all my newbie questions and helped my family figure out where how we really wanted to set up our tank. He even compared products to help me save a couple bucks on the initial setup. This is an excellent store full of people who are passionate about fish keeping.
John Otte
Very nice store. A little pricey but you get what you pay for. No junk here. My only complaint Is the customer service could be better. Weekends are very busy be prepared to wait. Advice is good if you can get it. With that said I will be back........update 1/5/19...After several more visits stocking my 75 gallon I would say this store is great. Got all my questions answered got some great healthy fish including a rare cichlid this is my store. I'm not sure of his name but the gent with the ponytail is very knowledgeable and helpful.
Will be back for my next tank adventure
Demetrius Lewis (Dee Strongfist)
There's always a ton of people there and it's always really humid in there.
And imagine still managing to be super attentive and helpful despite these conditions. This is the best hobby aquarium place around. Hands down.
And all the fish and plants from here are always super healthy and well priced.
Nate H
Associate was very knowledgeable and personable. I appreciate that he answered all our questions and educated us as to how we should prepare our tank prior to purchasing our aquatic pet. Great customer service!!!
Kenneth Winchester
I have been coming to this location since 2007.
I have always been very friendly to every employee and customer in this store.
All the employees have been very courteous.
I have never been disrespected by anyone more than Deb the short brunette than today! She’s been very rude to me for quite a while now when I shop in the store.
I ask questions about reef systems and she usually just walks away.
She took it too far today.
I could hear her saying very bad and hurtful things to me today. I asked her what she said to me???
Under her breath she mumbled something.
Making my purchase she started
telling me she will take me outside and deal with any issues. I’ve seen her carrying a concealed weapon in the store before. I was afraid she was going to cause me bodily harm with it today.
I was very upset with her actions.
She eventually threw me out of the store!
Kevin, (Owner)
I’ve known you a long time.
This was unacceptable.
Please do something about her actions.
Andrew R
My husband and I decided to stop in this past Friday to see about setting up a beginner (freshwater) tank. After selecting a pager from the front desk - make sure you do this - Connor was assigned to help us. Wow, were we lucky! He was incredibly knowledgeable about how to speak to novices, knowing when to be super definitive, and when to allow us some choices in what we selected. Patient, friendly and helpful - what more could anyone want? He even volunteered to help us carry things to the car, which was above and beyond! He is a real asset to the company!
Matthew Wuerfel
Always a good selection. Very friendly staff
Kimberly Lewis
The staff is very knowledgeable. I have had dealings with 4 different people there so far and each one has been very helpful. If they don't know the answer to my question, they find someone that does. All the tanks are very clean, the fish and plants are healthy. They offer so many different services that as our aquariums grow we will be using. Definitely a one stop shop for people with aquariums large or small.
Lindsey Norris
Great experience with friendly, knowledgeable staff! Had a 7 year old that was absolutely set on getting the smallest fish in a tank of about 35 tiny others..lol. The guy made sure he caught the exact fish she wanted even though it was a challenge!
Katherine White
This shop is AMAZING. be aware that they do have a scarlet macaw...she's housed but can be *talkative* (code for squawky). Just good to be able to anticipate, especially if you're in there with anyone who is sound-sensitive. That said, have them don some ear protection and GET IN THERE. It's really magical!
Sarah Scobell
Sam was awesome! He was super knowledgeable about corals and saltwater fish. I needed a soft coral for the top of my reef tank and he took the time to show me my options and what would work. I also chose a new fish and he was great and knew about which fish would work with what I already have. We will definitely be back!:)
Rosemary Miles
My husband and I just started a new fish tank for my granddaughter for Christmas. We came in to The Reef to have our tank water tested and to buy starter fish. Associate Keegan assisted us and was very knowledgeable about the ENTIRE process of starting fish. What impressed me the most was how he told us the importance of NOT buying too many fish and the importance of being patient with starter fish and the process. We asked about plants which he said the same thing!! I will definitely come back and do all my purchases and question asking there! I would also like to add that all the staff was courteous and very helpful and easy to talk to.
Bryce Lipscomb
If anyone complains about the prices, they work for a competitor! Everything they us in stock was cheaper than all the places I’ve been too. I was utterly blown away by how friendly and knowledgeable everyone was. I bought three plants and a crayfish and I’ll never shop at another place again. The associates had actual knowledge about the marine life they had and the plant life. I’ll be back on Tuesday for some crabs and shrimp. Next tank I buy will also be purchased here. I promise you cannot go wrong here! I’d give 10 stars if I could.
Andrew Miller
This is a great fish shop for both salt and freshwater I have been a long time hobbyist in several US cities and this is by far this markets best. Helpful knowledgeable staff, great live foods for difficult eaters. They staff people who actually take care of fish
Leianne Whitfield
Knowledgeable staff, great place for fish
Dayton K
Great selection, some employees could have a better attitude but for the most part a great shop. Price is eh, but for being in such a busy area you can’t really complain for the convenience.
Diana Mullins
The employees are so helpful. Even gave us a tour. Learned a lot about the reefs and salt water aquariums.
Tommy Brown
Top recommended aquarium shop. Great help by the staff and awesome customers to talk to there. 11/10 would recommend for any new aquarium enthusiast and easy choice for any experienced enthusiast coming back (but they’d already know about this place)
Rita White
I went in yesterday with ?'s about setting up a 10 gallon fresh water fish tank that was gifted to me.
I was greeted by employee Nate. He was friendly, incredibly informative,
very knowledgeable, encouraging and helpful to me.
Looking forward to getting the tank put together. Of course, The Reef is where all my fish and other supplies will be purchased.
THANKS NATE 😁
Danielle Atherton
Nice little gem on the east side of Indy. Has a little bit of everything for supplies, the fish look fairly healthy and most of the staff were helpful. We weren't a fan of the short brunette young lady working the checkout though. She has an attitude and was the reason I put back a heater that we were looking at purchasing. But other than that, the bearded man and the young tall girl were so kind and helpful. Will definitely be coming back, just hope not to deal with miss attitude next time.
Cathy Caito
I’m a newbie at saltwater tanks, I just bought my first one and could not believe what wonderful service I received! I was in the store on a Sunday and they were very busy, but a store employee (koi) I think that was his name was very patient with all my questions!
Highly recommend The Reef
UPDATE: 3/9/21
I called today and ask if they had a certain saltwater fish, the girl on the phone said yes they had plenty!!!
I drove all the way there and guess what they did not have them🤬 Mind you I live 1 hour away! Not a very happy customer!
Update 3-13-21
After my last trip and review, I was contacted by The Reef!
They apologized for my bad experience with the store, they did everything they could to make me happy. I will definitely give them another try, and hope you will too😊
Kat Le Croix
Busy and seems a bit crowded, but very well stocked in whatever an aquarium enthusiast could be looking for!! Staff are top of things with the tank care, are knowledgeable, friendly, helpful and professional!
Prices are quite fair for the quality and quantities!
If you are looking for a place to get good information and multiple options for tank ideas this is the place to go to on the north side !
Anita Harden
Costume service was not very good. The selection of fish was some of the best we have seen. The pricing on their fish is not bad. When looking at tanks the prices are a little more expensive than ones I have seen elsewhere.
Jacqueline Bronson
Best LFS around! We drive an hour away just to come here for fish and live plants. The staff have always been nice, helpful and knowledgeable. The plants are great quality, nice size and cheaper than you'd find them somewhere else. If they don't have what you're looking they will happily try and special order it for you (at least fish, not sure on plants).
Ethan Weimer
Fantastic place! High quality and large variety. My only wish is that they would stock more premium tank brands, such as Red Sea, Waterbox, Innovative Marine, etc.
Valentin Mehedinteanu
6 out of 5 stars because the place is that damn good. They have everything you need including but not limited to live plants, driftwood, substrates, rocks and some of the more rare freshwater and saltwater species that you won't find at the chain stores. The staff is on point and always makes for a pleasant experience. If you haven't checked this place out yet, you're doing yourself a disservice.
Ashley Honeycutt
Super cool aquarium store with a variety of fish, plants, and supplies. They have far more fish related things you need in their store than if you went to a regular chain pet store. The employees are nice and helpful. Several people asked me if I needed while I was walking around. I wish I could have stayed longer to look at all the cool!
Tammi Crowder
Awesome place! Wide variety of both salt water and fresh water fish as well as coral and any supplies you would need for your aquarium. Staff are very knowledgeable and helpful but will allow you to just browse and look at the fish if thats what you want to do.
Dan Figac
This place is the best. Super knowledgeable team. Gives great advice, super friendly. Plants are cheaper than the chain pet store and are hella more alive and vibrant green. If you're looking for fish in Indy, look no further.
Eleonore O
This store has one of the best aquariums I've seen outside of the national aquarium. This place is a real gem. Great array of plants and fish and a really neat outdoor space.
Nichole Howard
Great memories from my old neighborhood. Love that this place is still going strong.
daisy sims
They take such good care of their fish! The entire staff is beyond friendly. They had quite a few things I have on my wishlist once I get a little better with taking care of fish. Loved the white cylinder tanks!
Collin Markle
Excellent service, fantastic layout and corals to choose from. Corals are super healthy and adapted to my tank within minutes. Can't wait to go back after they get a fish shipment to check out what they get! The pricing was the best I've seen after shopping at many different stores and the quality of product was superb.
samuel eirhart
Had a great experience here. Spent some money on some coral. Got great!!!! Information for the sales lady. Prices were the same as anywhere else on corals. But the Selection was much better. I will be going back.
Allen Crider
Probably the only place in Indiana worth a real trip. They have it ALL and I mean EVERYTHING from novice to master, fresh or saltwater. If it's not in stock they'll order it. Full line of Seachem products, drift wood, rocks, if they can't get it.. do you really need it?
Only place to shop for any aquarium needs!
Megan Whitmore
I'm pretty new to the aquarium hobby. After cycling my second 10 gallon and decided I wanted to get fish from here to stock it. Bought 8 endlers a couple weeks ago. Tested the water before I got the fish and the days following all 0 ammonia, nitrites, nitrates except for 1 day with slightly elevated nitrates. Had to test the ph of the store water myself so I could acclimate properly, because the store attendant didn't know what it was, whatever, not a huge deal. The endlers I got came from 2 different tanks, 2 males from 1 and the 6 females from another. The females started dying 8 days after I got them. Found the first one dead and found another one with what seemed to be fin rot. Tested the water everything still 0, did a huge water change, moved the dying fish to a quarantine tank, and added an air stone and started treating the 10 gallon. All but 1 of the females were dead by the 4th day.
I'm hesitant to buy fish from here again, as the whole ordeal was extremely disappointing and expensive. Though it was probably just bad luck and that it was the tank I got the females from that was the issue. On the upside of the fish experience, the males and female are doing great and I have 2 new fry.
Other than fish, I got a kick@ss piece of mopani here and I'm never buying hardscape anywhere else, because the selection is unmatched. Seriously, if you're looking to buy hardscape, you need to come here.
QN_L
I really like this shop because of the variety and rare species that they often offer. Be advised that you should quarantine anything and everything that you buy here. Every fish that I've bought has brought disease in one form or another into my aquariums. No fault of the reef as they buy from breeders, but do your due diligence.
Chrys Smith
When I walked in I was given the chance to look around on my own for a bit before one of the staff came over to offer help. I'm a first-time snake owner, so I asked for advice on the correct kind of heat light, thermostat, and bedding for my terrarium. We struck up a conversation and he gave me good advice and helped me pick out the best products for my needs. The Reef has a nice variety of hides and aquarium accessories that I could choose from. Overall I was very satisfied with my visit! I plan on coming back for more.
Perfectly Imbalanced
My roommate brought me to the Reef today for my first time... We traveled from Lafayette, IN to come, an hour away. Amazing coral! They have so many different kinds, as well as many choices of anemones & a small assortment of fish. Good prices on all of them as well as great prices for tanks! We were helped immediately by a very knowledgeable worker & given some information we didn't know about anemones! I would definitely recommend visiting this place, even if you're not buying!!! Thanks again Reef! See you again soon!!!
Bob B & Katey S
P. S. Don't forget to say Hi to the parrot! 😁
jo b.
i drive over to this place from danville IL because i think they’re the best pet shop in the area. always clean, tanks are beautiful, great advice and not condescending about fish keeping! i only had one bad interaction and it was with a bald guy (i think?) that was working there, he was pretty rude but maybe he was just having a bad day. everyone else has been really nice, friendly, and a wealth of information. i’m willing to make the hour and a half drive to this place because i’m so impressed with them. my plants from here are beautiful and my fish are healthy. my boyfriend had a massive fish death in his cichlid tank due to an ammonia spike a while back and the fish from here were the only ones that survived if that tells you anything about the quality of their fish. (they’re healthier than ever now, don’t worry) keep it up guys!
Sean Hilgenberg
Staff is always at your fingertips and are knowledgeable. The manager will also custom order tanks and supplies if you need them at very reasonable prices. Plenty of selection but the good fish usually sell within a few days of their shipment arrivals, so just ask them when they're getting another shipment in.
JD Fackler
We're committed to buying our pet supplies from this independent store that has been in the same place for decades. They have a Knowledgeable staff and fantastic selection.
Pat Vickery
This place is a must see for anyone interested in the aquarium hobby. There is an incredible selection of fresh and saltwater fish and the tanks are spotless! Honestly it's worth going just to see all the cool fish, last time there were some beautiful koi and even some freshwater stingrays
Sierra Diller
Staff is very friendly. They have all sorts of livestock for fresh and salt water. They also have a great variety of supplies for your fish tanks. 100% will go back and would recommend to any fish hobbyists.
Lucas Rigdon
I love this place, I love the vast selection of aquatic life and products and the chill atmosphere. The only thing that urks me sometimes is that when you go in to ask for help some of the staff act like talking to a customer is the most grueling task they will ever have. Maintaining aquatics can be pretty intimidating and it sucks a little more when you feel like you can't ask questions.
Alexx Ferran
Great fish selection (many hard to aquire species). Great aquariums and supplies. Plenty of tank decorations (both live and fake plants and tons of rocks and wood). Staff is friendly and helpful. Very good prices as well! If you are into the aquarium hobby, you should check this place out. It's worth the drive and beats the big retailers many times over!
STAR Gilpin
Love this store. Good prices and great fish selection. Helpful employees even when ppl are being super picky about which single fish lol. Us...lol or if they super busy...they took the time to catch each one and a couple extra free guppies just because they had so many...I've come back lots of times and will continue to do so.
Maggie Hovey (Maggie Jean)
Amazing 😍 Great prices & knowledgeable staff! …
Joan S
Enjoyed going here, very helpful knowledgeable employees. I was very impressed with cleanliness of store and the vast variety of aquarium items for a small business. Prices were what I expected for both the terrific service and a local owned business -perfect! Thank you.
Mark Martinez
I have entrusted this business with the care and love that I would myself to put into my fish and aquarium in its upkeep and maintenance for the last four years (as my work schedule does not permit me to be consistent in it’s maitanence) I’m extremely satisfied rather beyond satisfied with the level of service I receive all the way around, as expected we have had some bumps in the road but certainly nothing we couldn’t move past. Anyone looking for that special touch and care for your aquatic pets wanting someone to care for them as if they were their own children this is the place of business for you to entrust. Never have I not called and they not responded, never have I ever had an issue that was not quickly addressed and resolved. The staff is pleasant and most importantly knowledgeable, the owner cares not only for his clientele but most importantly for the quality of life of the pets that are interested to his care!!!! thumbs-up five stars all the way around ⭐️⭐️⭐️⭐️⭐️
angela ross
They always seem to have everything I need for my 125 gallon aquarium. I needed back strips for the tank lid I could only find them online I walked in the reef and they had just what I needed in stock
Courtney Thompson
I love the reef! I’ve actually been going there for 10+ years now (since I was a child with my mom). They are so friendly and even though it’s a fish shop it’s so homey and welcoming. Staff are extremely knowledgeable and helpful. When I purchased a fish from another store and it ended up having babies, they took the babies off my hands since the other place said they wouldn’t take them.
Offthe Grid1day
I bring my teenage son here for his aquarium needs (mostly wants) as there is a nice variety of tropical fish plus everything needed for the aquarium ranging from food, decor and more. Prices are definitely reasonable and the staff has the knowledge instead of just trying to make a sale.
Neal Evans
I love this place. Have everything I need. Cool staff, Deb is a goddess! Oops..did I say that out loud? The staff is super knowledgeable about fresh and saltwater aquariums. Fair pricing and great selection.
Joe S
I buy most my saltwater supplies and livestock here and visit often, but be careful. Half the time their tanks are littered with aiptasia, and there’s always a dead clown in the oc clown tank. When I last went the clowns clearly have ich and looked terrible. Corals are pricey and not in great condition, mine colored/opened up nicely with good care though.
Quarantine and dip anything you buy here! Employees are nice, but on the saltwater side of the store corals/fish aren’t in great condition, don’t buy if ANYthing looks sick. Only decent reef store in the area though, still better than big chain stores.
Ryan Dunfee
It was my first visit ever, the store seems okay, decent selection of fish, but no one even acknowledged my daughter and I were there. I could tell the workers were routine things, but ignoring customers shouldn't happen.
ted coleman
Outstanding Aquarium store.
I've been a customer for over 10yrs
Their KNOWLEDGE and expertise and products are unmatched .
Pankaj Mohan
I have been shopping at reef for a while now and i like this place. Good selection and well informed staff. I however do not like staff being changed constantly, it makes it difficult to build rapport. Ex: I notice that i am given low in-store credit by new staff and decent credit by old staff. I usually go in when someone i know is working. Whenever i think of donating my fishes or corals, i think of reef since i know they will be taken care of much better than any other aquarium store in town and will eventually end up at a better homes.
Nikki Young
Absolutely amazing place to buy fish. Excellent selection and very friendly staff. We will be using this store from now on
Jeff S
Amazing aquarium shop. Great, attentive and knowledgeable staff. Fun sights and sounds even if you just plan to visit to see if would like this as a hobby.
Christopher Gibson
I have my first visit at The reef just a few days ago it was a very nice shop with a ton of variety. Everything look clean and healthy. The staff was wonderful with any type of question that I had. They definitely gained a new customer.
Wayne Coyote
Beautiful store with very friendly and well educated staff. If you are a beginner or professional The Reef Aquarium Shop has everything for your aquatic needs. My wife and I were just there last Sunday looking at an Axolotl, the gentleman who helped us we great and explained to us everything we would need and even explained basic care. A+ Reef team!
Mail Delivery Subsystem
The owner Kevin has been so great. This is one of my husband's favorite stores. They also offer a residential aquarium and pond services. Kyle and Andrew are the best. They always have our aquarium and pond looking top notch. They go above and beyond to please the customer. I would highly recommend The Reef to anyone with saltwater or freshwater fish.
Barajas world
I was in aw when i walked inside. So many choices of fish, plants, and decorations. The staff was very helpful with helping me decide what i can put in my community tank. Ended up buying a Siamese algae eater, and a few plants for my 75 gallon. I am definitely making it my goto store now.
D. Ferguson
A great place to check out aquarium fresh and saltwater supplies very helpful staff decent prices on some things other things are a little overpriced. Have a great selection of fish but some of the prices to me or little pricey so I never really purchased fish from there. I mainly go there to get water conditioners or food sometimes if I need them and can't wait to order them online.
dharil patel
Been looking for stoma the triostar since quite a bit , found at the Reef finally 👍 …
Mr. Fish
My Uncle and his family live here and they love it, they just have to ignore the occasional big thing banging on their windows.
Mark Wilder
Awesome store! Good selection of fresh and salt water equipment. Alot of the harder to find antibiotics, live plants, and some of the healthier looking bettas I've seen recently. Very nice, and helpful employees!
Macie Johnson
The people at The Reef are always so helpful and kind, and they take very good care of all the fish and corals. I prefer to drive the 50 minutes to shop here instead of a more local place because they always have fresh and saltwater in stock.
Erik Baldwin (Elexinia)
Was very knowledgeable and helped me start my new tank adventure!
Kito Efil
Visited The Reef for the first time yesterday and simply found it amazing! The workers were quite knowledgeable and helpful, especially the Gentleman with the long ponytail. I came looking to see what the store carried and feel when i start up my axolotl tank in a few months i can find everything i need at The Reef :) and the store evem had some axolotls!! The gentleman with the ponytail was quite helpful when we asked him questions about the axolotls and even fed them while we we there which was extremely cool to see!!
My only disapointment is that i cant give the shop more than 5 stars on this review :)
Anton Fendrich
Good prices and knowledgeable staff. Lots of freshwater plants and the only place I've been to to actually label all of them, which allows me to do my research before buying. Also Ying was very helpful!
Brittaney Sims
I absolutely love the Reef I drove 45 mins from home the other day to shop here the staff was very friendly I could hear the smile in their voices as we have to have on masks I will be visiting soon to see about a python tank cleaner! Yes I pass 7 other pet stores on my way here but no one has kinder people better service and overall wonder fish then the Reef!
Elizabeth Lenig
I had some issues with a fish that I purchased, but the staff worked with me to solve the problem. The customer service has been great. All of the staff are very nice and helpful. I will definitely be returning.
Heather Spaw
We use to come here exclusively for all of our saltwater aquarium needs. Unfortunately the quality of coral as well as live rock has gone down drastically . There have been at least three different guys stating they just took over on our last three visits. I hope they turn things around we loved this store and will gladly go back just need to get the quality under control
Greg Depinet
It's a good atmosphere for marine and freshwater fish. Most employees are knowledgeable and genuinely want to provide correct information. Fish and Coral selections are great and you can't ask for a better selection of aqaurium related gear.
David Nguyen
Took my dad here because he loves fish but never had a saltwater tank before. He doesn't speak English well but surprisingly there is this one guy who can speak Vietnamese and it makes everything alot easier. He gave my dad all the informations he needs to start his tank and he can't wait to come back and get the fish once the tank has cycled. Definitely would recommend this place. Not only staffs were friendly but the fish seems to be healthy as well.
Eric Dearinger
If you live in indinapolis, you know local business is everything. The reef indy, is no exception to this! The staff is super knowledgeable and friendly. These are real people getting paid to do what they love! I knew little about fish tanks and water parameters, but after visiting the reef, I went home and it's all I could read about. If you keep your ear open in this shop, you'll learn quite a bit. I've had my tank setup for 7 months now. Please support local indy! You wont find a better selection. These people will brighten your day!
James Searcy
The Reef is such a great resource. It is always staffed with excellent, knowledgeable people happy to help. Ying is absolutely the best. He listened to the detailes about my tank, and helped me find the fish I didn't even know I was looking for. Thanks, Ying!
Hailey R
I've gone the whole Petsmart route for getting fish and aquariums before and disappointed many times. Going to The Reef is a totally different experience. It's nice equipment, healthier fish, and more knowledgeable employees. I'm really glad we went there to get my fish and his tank and supplies!
Johnny Escobar
I bought a really nice axolotl here like 2 or 3 years ago but sadly a family friend killed it with hot water it lived like 1 year and a half with me it was kinda odd looking but I loved it :)
Shawn Stephens
I moved here from Chicago where there are several salt water aquarium stores. As an affect, the prices are much lower there. It’s almost worth the drive if you’re looking for a higher end fish. Folks at reef are pretty knowledable and helpful. I shop here regularly and would recommend it.
Aventura
The fish are extremely healthy as well as the plants. The employees are very knowledgeable and helpful. They are willing to answer any questions you have. They have a lot of cool and rare fish, like puffer fish and mantarays. Great place to buy fish and supplies for both beginners and experts.
Tory Worland
Even though the place might be packed. Someone is always willing to take the time to address your questions... Even if there is not an immediate sale on the horizon. Knowledgeable, helpful, friendly, honest. Hands down my favorite place in Indianapolis when it comes to the needs for my aquarium and the health of its inhabitants. A great place even for non aficionados to stop in and wander around.
Queen Godemis
Staff here was very friendly outgoing offers suggestions on my fish & aquarium needs I love this place have a great selection of fish my experience here was awesome
Jessica Hammer
We have been here several times. We do like it ...but there has been more than time we’ve asked the employees questions about new fish- seeing if they would work with what we currently have and they’ve said yes. Then we get them home and it doesn’t work out and we research and look into it more and they shouldn’t have been put together. Also the store stinks !
We do like the selection they have though.
James Elijah Owens
Edited: the response from the owner was reassuring and I am glad to see that some sort of action to correct the problem is being taken.
Thank you for the response Kevin, I do appreciate that you take the time to communicate with disgruntled customers and try to correct things
-
I'm really conflicted on how to review the store.
I have been to the store twice, as of today. The first time I went up to the store (I'm from out of town) the staff was friendly and helpful and the prices were reasonable. I left with a couple of frags and some food that I can't get back home and was completely satisfied with my experience. If I was reviewing the store based on that experience alone I would give the store 5 out of 5 stars hands down.
Today, however, I had a much different experience. I drove an hour and a half to indy for the sole purpose of visiting the store. Today they were having their warehouse sale, selling old goods at extremely cheap prices out of their warehouse. I found a few things I needed and was quite happy with my purchases. The gentlemen in the warehouse were friendly and helpful. I then drove the half block from their warehouse over to their actual store and encountered the exact opposite.
I had been planning on purchasing a frag or two while I was up from out of town, but to my dismay the frags were much more expensive than the last time I had visited, and on top of that many of them looked unhealthy and many were completely unremarkable. At this point I was a little disappointed but not that upset considering I had gotten great deals at their warehouse sale.
I then went up to two of the staff members who were talking to each other and politely asked if the increase in price was due to winter weather making shipping more expensive. The staff member responded as if I had just insulted her mother, seeming to be incredibly offended by the question. She, in an incredibly rude and unprofessional tone commented that the frags they had were only the finest premium frags, and their prices were solely dictated by quality. She then continued on about this in an incredibly condescending manner. During this exchange, the other staff member stood there listening and saying nothing.
I had had enough and left the store without making a purchase, entirely because of her response.
The frags that were available, as previously stated, did not seem to be anything rare, and in many cases were entirely unattractive. The last time I had visited the store I had purchased two beautiful frags at the prices of 15$ and 20$. This time, however, with the exception of five to ten microscopic frags of various ugly leathers that appeared to be on their way out, as well as 2 beautiful ricordea (that I would have loved to buy had i not had this experience), no frags were priced below $30. I can excuse high prices, that doesn't bother me nearly as much. I'd much rather spend more to buy local than from petco. What I cannot excuse was the way I was treated by the staff.
I don't know if I will be back any time soon. It's incredibly disappointing because I had fallen in love with the store the first time I was In, but this experience completely ruined it for me.
Alex Tijunin
The recent renovations to the salt water fish room are a big improvement. This has always been a pretty good store, but I often noticed health issues in their fish systems and limited coral selections. Hopefully they keep up the positive momentum.
Randy Banks
I've been back here a few times now to keep buying white rotifers for my salt water tank. The staff is always very nice and it's always nice to look at the new stock. But there's always room for small improvement but they're on the right track.
James Wetzel
The staff here is extremely knowledgeable and very helpful. They are aquarium experts, not just "fish store employees". Their stocks are very high quality and there is a very broad selection of both stock and supplies. This is also the only place locally that I've found Texas Holey Rock for freshwater aquariums.
SOLIDIUS “Soildius666420” 666420
Great place.. good customer service.. wide selection
lucifer fluer de lis
Place been there for over 30 years and still has great service and anything you need for your fishys
Charlie Michalski
Really cool fish store, lots of variety for saltwater and freshwater tanks! They had many different items available from filtration to rock work and fair pricing too. I will definitely be going back!
Samantha Cotterman
Awesome place with soo many fish and unique aquarium items. They even had an oxylotl!!! I'm so excited to start my aquarium! Staff was very friendly.
brandy bran
they are always so helpful! everytime ive had a problem with a fishtank or just had general questions theyve answered everything. theyre super patient and will spend 30+ minutes with you discussing your questions, giving suggestions etc. they also understand budgets and will try to stay within it if you have one. theres a guy who works in freshwater who is also very straight forward about dumb questions and telling people if what theyre doing is wrong and i appreciate that!! (some might find it rude but meh) always a pleasure coming here :)
Kurt Hall
I always enjoy stopping in at The Reef, whether it's just to browse or if I'm searching for something specific. The staff is always nice, and ready to help you find what you need and answer any questions.
Markie Mark
This place is amazing, they always have is of the best information and product. Their fish are always healthy.
Glenn Shay
If they don't have it, you probably don't need it! Comprehensive inventory of aquatic pets. Go visit. Locally owned by a Marine Veteran.
Nick Traycoff
Kyle provided an excellent service. He came to my house to help me set up my new saltwater tank and to help get the set up to quiet down. He kept reminding me that he can help with the sound issues but not solve them and I will say he has completely solve them. Hey humble and very knowledgeable technician who is eager to help and get you on the right track. Thank you!
Stanley Stewart
Staff are all very knowledgeable on all things relative to aquarium life.
Helpful, friendly and always making sure certain I understood what was told to me. Prices are a bit higher, but nowadays, what isn't.
Mike Kruggel
The Reef has really turned itself around from a few years ago. It is now a pleasure to shop there and their weekly Facebook updates are very helpful. Keep it up.
Emily Giffin
I've been going to the reef on and off ever since I was a toddler with my father. I've seen it under a lot of new management and I've seen it evolve from when I was a kid. Though the store may be a little bit overpriced at times and the constant new faces can be a little much their workers are very educated and they actually care about getting you a good aquarium that will last. This is one of the only good places you can get quality fish and accurate information. They have everything from salt water, cichlids, tropical fish, axolotls and more. They even added a pond section recently. I try to come here at least once every 2 weeks as they're always getting something new, exciting and exotic in! :)
Ellen Collins
These guys have been amazingly helpful whether it was with reptiles, fish, plants, or chemistry. Always willing to give the best information they have and I haven't come across a question that they couldn't answer. They've earned a loyal client. I'll always go to them with all of my aquatic needs.
Darren Waschow
As someone new to aquariums, I first made the mistake of going to one of the chain pet stores for advice. It was obvious that I wasn't getting information I could rely on, so I took my business to The Reef.
The store doesn't look like much from the outside, but inside it's nice and well organized.
I got all my questions answered (a lot of questions!) by Ryan and Dave, both of whom really knew their stuff and took all the time I needed to get me set up.
I'll definitely keep returning to The Reef as I enjoy my new hobby.
Julia Perkins
Love love love this place! If you have never been its like a the zoo aquarium only you can buy everything! They recently added on a huge side area (past Salt water fish) for koi, real koi fish!!!!
Gary McCoy
This place has the largest selection of exotic fish I have ever seen. They even have sea horses. Not to mention there fresh water fish the size of a basketball. They even have piranha. A very cool experience and if it lives in water u can get it here or order it here and they will help you build the perfect environment to help you sustain the Max life span and health for your pets.
Neal Evans
Been coming here for over 25 years. The Reef introduced me to aquariums. It taught me a lot about the hobby. The staff is awesome. Ellen, Chris, Kevin(the owner), the super cute girl with tatoos on her legs(sorry, wish i could remember your name). The store is a staple of the aquarium hobby in Indy. I wish they would run more sales or specials. But other than that, they actually have some stuff cheaper than Amazon and Ebay. I recently priced two aquariums at the store vs Amazon and they were within $10 of each other. So, support local business and a treasure trove of information.
Bradley Young
Nice selection, you can get varied size fish which is nice if you have a established tank
Austin Shoup
Great spot for the advance and novice aquarist. One stop shop for me. Selection is awesome on the saltwater side. Great customer service as well
James Anthony
Nice friendly clean and knowledgeable staff
Fabian Gomez
This is my favorite place for mostly buying fish, they have got a pretty big selection and what I like the most is how healthy the fish seem unlike other stores.
Sam Fought
Never buying a fish from PetSmart again!!! I've seen their quarantine tanks, so sick/malnourished/injured fish rarely ever hit the gallery which is a huge plus that I know I'm getting something healthy. Out of the dozens of fish I have gotten here only one has died, and that was honestly because it was a deformed fish (I picked her out due to her deformities knowing she'd be a struggle). Only issue I have is the price of some of the items (non-fish), some can be found at literally 1/3rd the price (such as the tetra water test strips
•retail:$15 for 100
•Reef:$25 for 30
Katie Quackenbush
Great shop! They have everything I need and more for my fish tank. It’s easy to spend an hour in there just looking around (:
Jon Flesher
The staff is quite knowledgeable and has been able to answer any questions I have about my fish tanks. The wide variety of fish and fish related products is amazing. I will continue to shop and refer people to the reef.
tim l
I have bought plenty of fish from the reef and I love their assortment. Their staff is very knowledgeable and helpful.
Lilium
Very helpful staff and beautiful tanks. They seem to care a lot about their jobs and their fish and I will consider purchasing from them when I move to a place that allows tanks.
Kat filf
Lots of freshwater and saltwater options and the only place in this state that I've found that sells healthy looking Ranchu and PearlScale goldfish! I recently found out that they will take in the shrimp and fish I breed for in store credit, I wish they also would take some of my purple/magenta/pink mystery snails, but I'll take what I can get. Knowledgeable staff, variety, great tank conditions and trade in for in store credit is more than I could have imagined in one store. It's an hour away from me, but yes I drove up there for over 100 dollars worth of reasonably priced Dragon Stone and Goldfish because I couldn't find anyone else who stocked such things. I don't like buying specific fish or stones online that I can't handle and see the health and over all look of myself, so my experience has been great and I'll keep being a customer as long as it's doors are open and I live in this state.
Erin Ridout
I love this place. It's always a great place to seek advice and learn better aquatic husbandry. They're new layout in the store has a beautiful flow. Absolutely terrific place.
Craig S
Wow! What a place to visit! I felt like I was at a mini aqua zoo! They have a huge selection for such a small location! Quality fish, and helpful employees. I really enjoyed my time there.
Marco Almazan
I went there high and the staff were so nice to me , i have many successful tank because of them. And every time I go there I want to buy the whole store , THE BEST FISH store in Indiana
jerry Johnson
Very nice staff don't try to over sell you ask a question get a straight answer and the fish are healthy both fresh and salt water.
Regina Moore
Staff id very knowledgeable and friendly. Selection of fish is vast. Aquarium accessories are second to none. I'd recommend to my mother.
Mark Owen
Great selection of quality aquarium supplies and livestock. The entire staff is very knowledgeable and helpful. Service has gotten much better with the latest staff additions.
Phillip Mattingly
Very knowledgeable staff! Great selection of fish and coral!
Ihssan El Haouari
Fantastic place. One of the best aquatic hobbyists place in indy and indiana.
Very friendly and knowledgeable staff that are willing to go the extra mile to help or answer any questions or any thoughts that you may have about the aquarium hobby. Whether its fresh or Saltwater your looking for you will fined it at the Reef. If somehow they dont have it just give them a couple of days they will have it for you with a smile
Jim Kniffin
Very knowledgeable staff, and very patient. Made our experience. My granddaughter's birthday is today and she really wanted fish
Mike Parker
They know their stuff. I had a million questions while setting up my 75 gallon mixed south American cichlid and tetra tank. There are several i wanted that they steared me away from for various ressons and suggested others. My tank is perfect and they are the reason.
Rivkah Maccaby
We go there for our freshwater tanks, and love it. There is one chain pet store with a knowledgeable staff but often we have to wait while they help other people, before they can get to us, and we stand around for a long time; most chain stores are so-so, and not great if you have specific questions. And there is no other place for saltwater, which we don't have the time to maintain now, but they don't mind that my son spends 30 minutes looking at the saltwater fish before we go to buy what we need, even if we are just spending $4.
Roger Lair
Very helpful and knowledgeable staff, every time I have been to the reef I always get asked if I’ve been helped yet no matter how busy they are. Great saltwater selection and they always have what I am looking for!
Nancy Clemmer
Employees are extremely helpful and polite, (and compared the other places) have a large array of exotic fresh and saltwater fish, invertebrates, and supplies.
Eddie Hauser
I came in with a lot of questions regarding my fish tank and needed to replace my four year old's fish "who was at the vet." Helen was more than up to the task and answered every question I had in detail.
I live 50 minutes north of this store, but was familiar with it from living nearby some years past. It was the place my grandparents and fishy uncle used to frequent. I don't know if the owners have changed, but it felt like the same place I remembered with quality products and staff.
Thank you for your time Helen and the Reef for having exactly what I needed to replace Spongebob. The video call in the way home to my son was priceless.
Justin Barker
My favorite place to go. A little more expensive on some fish but you get what you pay for. I have purchased over 20 cichlids and a few plecos from here and all are alive and healthy. Staff is friendly and very knowledgeable. Lifelong customer here:). Couldn't be happier with my fish.
Michael Fairall
Always has the best selection of freshwater fish anywhere in Indy. Also great prices. Love the new list system for when it's busy!
courtney [email protected]
One of the best aquariums I have been to. My son and husband have gone to several different shops all around our state and they appreciated the staff's knowledge and information they gave. Thanks!
david chaney
My visit to the reef was very pleasant, it's very clean. Well stocked, and the staff is very friendly. I would recommend the reef to any aquarium hobbies't that are looking for quality product's
High Priestess Lilith Black
250gl and the staff takes very good care of us. Great variety of fish. My only problem is the trades and buy backs.Yet, it's a business and a great one at that.
Brenda
Staff very friendly and knowledgeable. Very satisfied with my purchases.
Alicyn Sponsler
Very knowledgeable about all types of fish. Have an excellent selection. Friendly staff.
Anna S
Sad to say I have to change this review from the 5 star. When I set up my RO/DI system that I purchased during my visit I found out that the DI resin was already exhausted (tan/orange). The system was putting out straight tap TDS levels (267) even after flushing and troubleshooting. This also tells me that the RO membrane was shot too (seated properly and even tried back flushing). Kinda wonder if some one had returned a used system and they didn't check the box. (Not sure on their return policy) Wasn't going to drive the 2 hr drive to return the item since I'm from Ohio so decided to buy a new system locally in case there were other issues as well (should have done this in the 1st place) now I'm putting out 0 TDS. And yes I know how to use these systems since I've had them for many years. I won't make this a 1 star review since I can't imagine this was on purpose and could have been from factory but I did need to edit. This was one of the systems in the coral room at the back of the room top shelf. Luckily the float system I also bought does work with the new system.
Marissa Aldridge
The reef store is very helpful and they know what they are doing. They offer a lot of different types of salt water fish, and fresh water on the other side of store, and they always have the products I need to maintain my salt water tank. Fish have done well over the years and I refer my friends and family to the reef store.
Obsidian_Life
Great place to shop, friendly people, knowledgeable staff. Great selection of fish and corals as well. Glad I found this place, again .
Shannon Johnson
The Reef Aquarium shop is a great store, and I love the salt water fish that they offer. I always get great service when I stop in. Their store hours are great too, I refer my friends and family to the reef store. I have learned a lot from them on how to take care of my salt water fish.
Terry McDonald
I don't normally write reviews - I'm new to The Reef and can't say anything but positive interactions in the 3 or 4 times I've been in. I can't recall names but there was a guy making some green tea or something whacky behind the sales counter.. was a little unsure at first - I was in there to start my venture in the hobby.
About an hour later I was set up with the 10gal Dennerle Aquascaping kit, had learned loads of stuff about plants - including a c02 kit I had no idea I needed. I went home armed with some very cool plants and a wonderful display setup.
I've since been back to stock some fish and more plants.. Thanks guys my tank is looking great! And keeping up on the recommended maintenance intervals has made all the difference in being able to succeed.
Touching on some of the "bad customer service"- - - "no one would talk to me" --etc etc.. I cant really say for sure as Ive only been in a few times.. but I enjoy being left to my devices and browse without feeling like I'm being hounded by the employees.. and when I'm ready for help I simply asked someone.. The store isn't that big I don't get how people are saying no one would help. Speak up! They cant read your mind!
See you guys soon!
Nate Diller
They are in my opinion the best aquarium shop in indy. Huge variety. Personal staff. Prices are a little higher but I think the quality of product and service is worth the trade.
Kurt Cobain
HIGHLY recommend you come here for all your fish needs I've gone to several places in Indy and had to drive a hour just to see this place I'm new to the hobby and the staff was very helpful when it came to helping me find everything I needed to set my tank up didn't try to oversell to me either very fair and the selection of fish they have from salt to fresh water is amazing all around from staff to just walking in and seeing the beautiful show tank they have will definitely be the fish store I go to from now on
Joshua Adams
I’ve gone several time and truly enjoy the lay out of the shop. The quality is wonderful and associates are willing to help quickly.
*** also super helpful that they have carts now for picking up water!!!
Shelby Crawford
Very helpful ! I dont live very close and they were the only store that I've seen that has the worms I needed. It was still going to be a little bit of time before I was going back home so they have me a bigger cooler box and an ice pack to keep my worms cold. They went over and beyond to help me.
Donna Cox
The one service is friendly and helpful to the customer and it has a wonderful variety of both salt water and fresh water 💧 🎏 fish with everything else you need to get started or supply your tanks it's still one of the best places to go to buy all your aquarium needs and the best looking fish 🐟 around …
David Lohss
Amazing guys. They have the best variety of fish and best aquarium equipment in Indiana. I would recommend them to anyone looking to start an aquarium, or furnish an existing. Keep up the great work!
Zachary Cole
Very large collection of freshwater and saltwater options. The staff is always incredibly helpful and will help you track down anything you're searching for.
Joseph Sheridan
I have been up there three times now just because Tyler's good customer service I have brought many fish stuff for the aquarium in and out my fish are enjoying their self and he's nothing but a great help he also explain how and what to do when I get my fish and how long I should wait to get my fish I recommend if anybody go ask for Tyler..
Nathan
Very good service. The staff knows what fish need and how to get the most time for a fish. Their tanks were well maintained. I highly recommend going here for your fish.
Christopher Pascucci (Pasquatch)
Friendly and knowledgeable staff, great selection. This is my go-to aquarium shop.
TAMRA GEBHART
had to get beef heart for my Oscars so I stopped in at The Reef they had a big selection of fish and aquariums the staff was nice and helped me find what I was looking for and all the tanks that had fish in them were very clean like A+ clean it's a real good store
Ryan Collier
These guys are so helpful and knowledgeable!
Matthew Baer
This is the go to for indy aquarium hobbiests. Knowledgeable and friendly staff. Good selection. Some products are bit pricey but some are priced and a really good value. Always a fun place to go even to just visit and look around.
Jason Brusca
I was disappointed after I bought two fish there to bring home and they died that day and they would not give me any store credit because my water sample was bad although it was good before I put the fish in so they would not work with me at all on any credit which was very disappointing
Trixie B.
Completely knowledgeable and everyone is helpful and nice. Also, great options for whatever you need!
Jess - T
Its a very cool place Everything is fish/ aquatic , well except the pet parrot they have that likes to say hello. Anyways they have salt water and freshwater fish and anything u may need for your tank.
Maria Hedge
I swung by to pick up some RO water, $0.75 a gallon and super easy to pick up and go. They have always been extremely polite and helpful when I was there!
Mike M.
I didnt interact with the staff on this visit but I will say they were very friendly to everyone they helped. Enormous selection of home aquatic tanks and accy.
Marvin Hickmon
They bagged my fish up for an all day and night drive home, they all made it and 2 weeks later the frontosa are colored up and healthy. They have some nice aquatic plants too, but no pretzel appetizer with dipping sauce...
Brian r
Best fish store in Indy hands down, also have best selection of fresh water plants of anywhere I've visited. Staff is helpful and friendly.
Lucas Rigdon
The employees are amazing, super knowledgeable. They never made me feel any less for my lack of knowledge. The selection could use a bit of a refresher, but all in all I think this place is brilliant.
Phantom
They aren't just another chain store that doesnt care and gives you bad service. They care. It's really nice to see some good people that care about the animals as much as they care about helping you. Infinity/10
David Noggle
This place is the best place to buy your fish. The staff is extremely knowledgeable and their products are very well priced. You will find things here that you can't find at your general pet store.
Criss Patterson
The staff is very knowledgeable and helpful
Nice selection of fish, plants, and more. We will definitely make the 2 hr round trip to go there again & again.
Rhonda Linger
Love this place. Employees are nice and helpful and knowledgeable. Great assortment of fish and supplies!!
Dave Dufeau
great staff and fascinating inventory
Erren Hayes
Good shop for both fresh and salt water. I was amazed by the variety of dry goods as well. They have a variety of rocks and wood that come in various sizes. Live plants as well as fake. Dry food as well as frozen food. Other aquarium equipment as you need, air line, fish nets, filters, aquascaping tools, ect.
Iwona J Rogers
I recently discovered The Reef in 2012. I moved to Indianapolis from the west coast and decided to set up a 30 gallon tank. I did lots of research on good shops and good prices and I found The Reef to have awesome supplies at good prices and employees who seem to know the answer to anything you can possibly want to know about keeping fish. I was so excited to set up my first tank. I very carefully shopped for a nice aquarium and I ended up buying one from a fish keeper on Craigslist. It was well loved and needed a lot of cleaning to get it to good condition but i bought it for a very good price. I bought the gravel, the decorations, the water treatments and did everything right.. I set up the tank and came in to the store on a Thursday, when fresh fish are stocked. I brought a water sample with me to make sure all was well with my water and everything was great. I picked out 4 beautiful pearl gouramis and took them home and floated them in the tank. Everything was great for the first 3 days.. then one of them died.... the others seemed to slow down, spent lots of time near the top of the aquarium... Gasping for air in this perfectly well ventilated aquarium. By the 6th day the fish were all dead and I was heartbroken. WHY? I did everything right... didn't I? I took another sample of water to the store and they retested stating that all levels are perfect.... Then we got to talking about all the steps I took to set the aquarium up. It was at this moment that I learned what a valuable resource this shop truly was. The total rookie mistake I made in my aquarium prep is that I scrubbed the glass with Palmolive dish washing detergent. HUGE mistake. I was mortified when I found out that Palmolive, over any other dish washing detergent, left behind a residue that was toxic to my fishes. I had, in essence, poisoned all my beautiful gouramis.
It was a huge shock to me and I felt like the biggest loser. But the staff helped me very quickly, explained what to do, remove everything, rinse everything and let it all stand with a bleach mixture over night, etc etc.
a couple of weeks later I had again built up the courage to try fish again. I went in, the same employee helped me to pick out some "aquarium establishers" 3 Serpae Tetra and 3 X ray tetras which really weren't much to look at when I bought them. They were tiny and they schooled and they would establish the aquarium. I even planned to get rid of them after a couple of months and replace my pearl gouramis. It has been over a year now and I still have 2 Serpae tetras, bright red and beautiful fish about an inch and a half long and I still have all three of the X Ray tetras which ended up absolutely beautiful with black and yellow and white fins and a touch of red on the tails. How amazingly awesome?
I love the Reef. I love the employees and I love the location. Thanks for being there and for allowing me such peace of mind with my aquarium.
Bonnie S
Just rediscovered this place. Totally a must stop for any aquarium enthusiast. The staff are extremely friendly and helpful 😊 …
Kathy Mcmasters
I took my 8-year-old grandson to pick out fish for his first aquarium and the sales guy was so patient with him to pick out the exact color of fish he wanted
Nicholas D'Alfonso
Visited years ago before they renovated their freshwater tanks. Huge improvement with a larger selection! Definitely will return for more!
Szumei Leow
I do all of my fish shopping at The Reef. Whether you need new fish for your aquarium, fish food, equipment, water treatments, etc. the folks at The Reef will definitely help you out. The fish come with a short guarantee, which helps you know you are getting healthy fish. You don't get that kind of service at Petco or Petsmart!
Julie Seelentag
Great selection and the staff was friendly and knowledgeable. Worth a trip just to see all the fresh water and salt water fish they have!
Slate Run
I love everyone and everything about this store, very knowledgeable staff and out of the way good products!!! I Love this store and I have been a customer of the Reef for 8 years and honestly haven't one complaint about this store only that I wish them the best and hope they have a very Merry Christmas and a Happy New year..... Thanks sincerely
Jeremy Rich
Mary Blume
Everyone at work has been telling my boyfriend and I to check out The Reef. We have 3 Tiger Oscar's and just upgraded their tank and needed a hood for it. We went in tonight and looked around, I honestly turned into the biggest child when seeing their Tiger Oscar's!! Very friendly staff and we found exactly what we were looking for. We will be back for sure for more!!
G SQUARED
Very knowledgeable staff, great service and plenty of staff to help customers, will %100 continue to do business with The Reef Aquarium Shop
Natalie Stevens
Super knowledgeable and helpful! Great variety of fish and accessories. Fun just to go and check it out! Cool place with very nice aquarium displays.
Angel Carbone
The staff at this place will go out of there way to help you find the right product not just push the expensive products... They care about the fish they sell :) I get my live feeders , brinne shrimp and blackworms here and it's always top quality for the best price :)
Serena Polheber
They were very attentive and asked often if we could be helped. The young man who helped us was very knowledgeable and seemed to truly enjoy his job.
Katherine Smith
I respect this place more than any other pet store. They take good care of the fish and they take good care of any fish you give them as a donation.
Christina Logsdon
Friendly staff. Really knowledgeable and spent time with me helping stock my tank with compatible fish. Excellent Customer Service.
Monte is Gaming
Always get excellent service! Very knowledgeable staff! Great selections on fish! Always travel the extra mile! Other local stores have disease in the tanks. The Reef does not!
Melissa Vanilla
Shop HERE for aquatic needs! Great customer service. Great selection of fish.
Scott Chevy (DensityMan)
Great staff with lots of knowledge. Best selection of freshwater plants, fish, shrimp, snails, and supplies I've found in Indy!
Michael Shanklin
Happy, friendly and knowledgeable staff, with the best selection of living aquatic plants in the city, and will offer to order what you're looking for if they don't have any in stock.
Thad Rose
Nice and clean place. Amazing live plants. Decent coral. Good selection of fish. Overall look is great. The service could be a bit better.
Andrew Dickerson
Best store around for high quality fish. I've found many fish than can not be bought in large chain stores. My go too for fish. Staff is extremely helpful and knowledgeable as well
kathy Walker
The staff is amazing. They were very helpful with my 10yr old grandson wanting his 1st fish .
Joel Miller
Amazing selection and very friendly staff. The wait is a little long but worth it for the quality of knowledge and fish.
Emily Houser
Awesome place! Came in today to get my first saltwater fish. The person who helped me was very kind and had good information!
Patricia Tucker
My favorite fish store. Tons of everything you could ever want and need for your aquarium. The staff are professionals in the business. No question goes unanswered here.
Mark-Anthony “AqueousEntity” Henderson Jr.
Great selection a little pricey
Joseph DiMicco
The only resource for serious aquarists in the Indianapolis area. Extremely knowledgable (especially Aaron!), they carry quality equipment and fish. In fact, you will see fish here that you would NEVER find in a chain store, at fair prices and in excellent condition. If you want to go cheap, maybe go elsewhere, but if you want to do it right, this is the ONLY place.
Brie Joyce (Sweet Lynxs)
Excellent customer service from the long-bearded gentleman whose name I unfortunately forgot for the second time. Will be back to buy fish in the coming weeks when I have a properly acclimated tank.
Izzy V
A bit over priced and the parking lot sucks. Some employees are great and helpful, others are just awful and rude.
Benjamin Bare
Knowledgeable staff and very helpful. Can't wait to go back and test my water so I can add some fish to the tank!
Paula Jo Golday
Really nice and have tons of great salt and fresh water fish
Randall Schuyler
Nice place. Knowledgeable staff. Big selection. Live stock is Expensive !
Christina Jenkins
Excellent staff with lots of knowledge! Get your fish here!!!
Michael Billings
Nice fish store! Friendly staff, but quarantine your fish. Got camallanus nematode from some fish I purchased here. Destroyed my community tank
Naomi McQueen
Staff have an amazing knowledge of fish and their needs. They are very helpful and willing to answer all questions asked.
Lavavolt
great service, i have never gotten a sick fish from the reef, but the fish a tad bit expensive but the variety makes it worth it, employees have have differing opinions so it can be a little confusing.
Kenny Jennings
Always enjoy the Reef. One of the oldest aquatic shops around with lots of knowledge and a great selection
James Lowry
Love this place! Very knowledgeable and always poi t us in the right direction when it comes to the fish we buy.
James Owens
Looks nice on the inside; parrots new house looks great! Would like to see more consistent in stocks of saltwater fish.
dean h
Every time I personally have gone into that store. People have been respectful and always willing to help. If you have never been there it would definitely be a place to visit.
Paul Harvey
Best fish store in indy
Caleb Hill
Very knowledgeable staff. It really isn't that expensive either since their stuff is higher quality. Livestock prices are just as low as most other fish stores.
Shaun Childs
I have yet to ask a question that this staff cant answer...they are very knowledgeable! Deborah is my favorite...she's always smiling and ready to help! Her personality is on point!
Amanda Gacsko
Amazing inventory of animals and plants! Thank you Sam- you were so helpful even with the crowd. And Chris “the Ying” too! You guys rock💕😎👍 …
Noah Graber
I cannot reccomend The Reef more, this shop has everything you need and the Staff onviously care about not only the fish but the customers as well, I cannot always remember names when I go in but they remember mine and that really shows how great this place is!
april cobb
Everyone there is always very helpful, nice and patient. Love making the trip cross town when we need fish or other supplies.
Lindsay Reynolds
Love this place. Staff is always helpful and if they don't know the answer to my question they find someone who does.
Pepe LaFool
My favorite place for new and different fish I always drive 40 mins to see what new fish they have every week
Jennifer De Cou Rodriguez
LOVE the help i received here!
Andrea Young
It was a very cool place the kids had fun looking at all the fish but it was a little to expensive to buy children fish for them to not take care of them other than that it was a cool place and they have a beautiful bird that speaks to everyone
B. Tyson
Friendly, helpful staff. Even when you just need a single item like food or filters, you want to stay just to admire the beautiful scenery. Fun place just to visit!
Jonathan Conkle
Great place to get everything you need for your aquarium. Kevin and the team are very knowldgeable and they always take great care to make sure you feel welcome.
Roger Brushaber II
the wife and I visited when in Indy amd found the shop well stocked well with friendly and very knowledgeable staff. we purchased some food and other dry goods and were pleased with thier prices and selectiom.
Benjamin Munden
Couldn't be more happy with my purchase
Jennifer Meils
Love my fish!! The Reef is a great place to go!!
Pat Christensen
Better selection and quality fish over big chain stores. Most of staff is very knowledgeable. Awesome selection of driftwood. Support your local fish store.
Laurie Kloss
We were there for about 15 minutes before the kid told us we needed a number, he gave us a number he was running around like a chicken with his head off and there were 3 other employees just standing around with their thumbs up there butt
Ari Roinila
Out of town reefer here. Clean shop, healthy fish. Higher prices than one would see farther from a metropolitan area, and coral not as bright and colorful as I was expecting. Good shop, but not the best.
jl 500
Great customer service. Knowledgeable staff. Great fish selection. They have everything I need.
Lily Bug
The only place I go and recommend for fish supplies! Very helpful staff, especially when you say you're starting a tank
Eddie Seals
Really nice and knowledgeable people and also have a wide selection of anything needed for salt water as well as fresh water fish their prices are awesome
Blake McClintock
Great place to get supplies and aqua life. My amano shrimp and harlequin rasbora school have been happy for almost two years now!
Miles Dickerson
This place is very neat and has a large selection of fish. However the price of the fish themselves is significantly higher than most places you would go.
Rock Justice
One of the better selections of fish I have seen, particularly saltwater, they have more saltwater fish than most places have in total inventory of both fresh/ salt combined.
Ryan Coffman
Best salt water aquarium selection this side of the Mississippi.
No really, you guys have some great corals and everyone I’ve talked to is always really knowledgeable.
Derick McKeighen
Most beautiful shop around! Amazing choices and wonderful, knowledgeable help. I highly recommend The Reef
Logan Day
Awesome shop with a huge selection of fresh and salt-water fish as well as knowledgable and friendly staff!
William Cain
It would be impossible to find better service or a wider selection of all things aquatic. They have everything you need, and if not. Are more than willing to order it specifically for you.
David Waldman
Great place. Exceptionally knowledgeable staff. Amazing and diverse fish and other aquarium critters.
Todd
Great selection of dry food and live stock!
A Hodges
I'm sorry, I meant to give you 5 stars! Your staff is very knowledgeable and patient and you have a great selection of fish and aquarium supplies.
Jeremy Mitchell
Nice small LFS. They didn't have a great coral selection when I stopped in. They had the facilities but they were just empty. One nice Acro in the display tank I'd like to get a frag of!
Donita Pauley
Knowledgeable helpful staff. Seem to enjoy what they do. Good stocking choices. My 3rd visit & purchase. Will be back.
brickeater
Wonderful store. Nice employees, everything is clean, and some very obscure things are sold here. I dig the parrot.
Ronnie Kennedy
The Reef has more variety of fish than any pet stores that I've been to in the city on the east side of Elise
Angel Brinkman Smith
They may be a bit pricey on some things. However they are the go to place for nearly anything you may be looking for even the more obscure supplies. The associates were very helpful
Royal Frostie
Very friendly staff, funny bird mascot, some places in the shop are a bit tight due to so many thanks but other than that it was nice.
Mark Thomas
Don't waste your time going to Uncle Bill's and other such pet stores. They do not have the knowledge of everything that has to do with fresh water and saltwater tanks and fish. These guys are the experts.
T. L.
They had a huge selection of fish and everything you need to take care of them it's a good place to visit
Michael Glenn
Very knowledgeable. Healthy fish. Great prices. I love spending time in The Reef.
Kelsey W
Always an impressive great experience. They have beautiful, healthy fish and knowledgeable employees.
william white
Awesome place to visit. Very knowledgeable staff. Friendly environment. Everything you need for fresh and saltwater aquariums.
blepsandbeans Jace
This is my favorite aquatics/fish store. I absolutely love it. The staff are knowledgable and they have a vast variety of fish to choose from.