Reviews of HD-Omaha. (Real Estate Agency) in Omaha (Nebraska).

HD-Omaha

124 Reviews

56 Comments

Real estate agency

Property management company

1127 Park Ave, Omaha, NE 68105, United States

Description

Information of HD-Omaha, Real estate agency in Omaha (Nebraska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

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Reviews of HD-Omaha

Mary Miller

So far my experience with HD-Omaha has been good. The staff are friendly and helpful and are quick to address my maintenance needs. I like their online app where I am able to easily pay bills and submit maintenance requests.

Yolanda Wilson

I have lived in Harrisville Townhomes for almost 1 year. Living here has been a blessing, I was in a bad situation when I moved in and this past year has been really good. The management company makes you feel like you matter and they really care. My place is very nice and maintenance is quick to fix anything that is broken. The only complaint I would have is how thin the walls are or how loud my neighbors are, I think it may be a bit of both but that is part of town home/ apartment living. No place is perfect when renting but this place is really nice.

Kimberly Jantze

I live in an older apartment with plumbing issues and it’s flooded a couple of times. I am very grateful to the courteous and professional team that responded to the crisis. I was surprised that they shampooed my carpets as well. My only suggestion/concern is that there be better and more direct communication between tenants and maintenance workers during these stressful times, but for the most part they have handled the issues the same day.

Eleanor Mickles

Nice quiet place to live. Need something repaired they've got you covered. They respond to your text request in minutes with a call, stop by to look, repair and return if additional parts are needed in a reasonable amount of time. No complaints.

Hana Morton

I just moved in March 20th 2023! I love this place so much! It has a lot of space, doesn’t feel crowded, I’m allowed to have my 75 pound dog, the kitchen is big enough to put a small dining table in, I have my own washer and dryer, in a safe neighborhood, is really quiet at night and super neighbor friendly, the office has been super responsive and extremely kind and welcoming, this is my first place, I had never experienced what it was like to look for a spot that’s perfect for you and feels like home and after looking at so many places that were not for me..when I looked at this one it definitely gave me that at home feeling I was waiting for. I can’t thank this place enough for helping me open up a new chapter to my life, I am so grateful for Itatyana and everyone who works for HD Omaha, thank you so so much for giving me my first home🥲🏡❤️

Kiki Moore

I’ve been at Belmont the past year and hardly have any complaints. When I moved in Nicole was very helpful in helping me find something I loved. I like to be left alone as a resident (no one constantly coming in) which they honored. Maintenance would come quick & they were friendly. The only thing I would speak on is there isn’t a lot of parking. But my experience has been great with this company. Unfortunately Wistar group bought them out with this property and I’m NOT a fan of Wistar so far so I’ll probably be moving out. If HD Omaha still owned this property id probably renew.

Fu Esparrago

I just moved in and so far I can say the HD Omaha company is very kind and accommodating! Their maintenance team also rocks! I put in a couple work orders via their app and the very next day they were addressed! Shout out to Lawrence!

Max Ann Castater

I have always had pleasant experiences with HD Omaha! I have rented from them two separate times, each lease at different locations, and each lease for one year. The staff is very knowledgeable and friendly. They have maintenance requests handled promptly and properly. They've always done their best to take care of me, and were willing to work with me on a payment plan When at one point, I was struggling financially. I was able to pay it all off in full, over time. They were very understanding and more than reasonable with me and my situation. So long as you abide by the lease terms (that you agreed to by signing), and kindly talk to them with any problems that may arise, you will never have any issues with this wonderful group of people. I highly recommend them!

Zach Anderson

We've had an excellent experience with HD Omaha. When we moved back to Omaha, we looked for a clean, classy, safe place to live while saving for a home. We wanted something close to everything happening in Omaha. We especially love being so close to Blackstone District, which quickly became our favorite place in the Omaha area. When we found The Village Townhouses, they were absolutely us. Clean, classy, new everything, great layout. We've loved our time here and have always felt like we've been a major priority to those we've interacted with from the company. Any concern we have had, has been resolved immediately. The staff is kind and helpful. Our time here has been amazing and we are very happy with our choice.

Kelly McCormack

While the maintenance guys are nice, they are extremely under qualified. It took 4 months for our gas leak to get fixed even though we notified management numerous times after MUD had discovered it. When it finally did get fixed, management still found a way to blame us for it taking so long (if they had taken accountability it would have been fine). We paid $35 a month for a "cleaning service" that runs a vacuum in the hallway and wipes down the washing machine a couple times a month. The only good thing about this company is Colbyn - he was amazing throughout our leasing process, professional, and friendly. I unfortunately cannot say that for the rest of the staff.

Jillian Rene

They are alrighty and everytime we do the maintenance note for them to come and fix something for us. Never text or call us when they stop by. Own part I don’t like it when they walk in without knocking when I asked them to knock on our door even tho we were home.

Ashley Hopson

We lived at two different locations of HD Omaha. The homes are remodeled nicely and are affordable. If we ever had an issue we got a prompt response or fix. The office was even accommodating when we needed to extend our lease for a short time period before we relocated. Would highly recommend to anyone looking in Omaha!

tanner comp

My experience with Harvest Development (HD) has been fantastic. They have given an over the top experience to me as a renter in the Newport apartments. To begin, they allowed my wife and I to reserve our apartment 5 months in advance as we were finishing up college and the company did some remodeling. I believe the deposit was only one months rent based off of our credit history. HD hosted several social events in which my wife and I were personally invited to because we were new to Omaha. After a few months, my wife and I got a puppy and the application process was quick and easy. What really sold me on the company was when I put a request in to maintenance to remind residents to pick up after their dog waste. The very next day the maintenance crew cleaned up the dog waste, sent out a reminder to residents, and installed a dog waste bin! I could not believe their response time. (After watching people I found out it is usually dog walkers that are the culprit, but now they use the dog waste bin.) I have also had some minor requests put in over my lease term and the problem was fixed in 24 hours or less. The maintenance team also is very quick and efficient with their snow removal and deicing. I could add a few more examples, but these examples should clearly show that the HD team really care about their tenant's experience and are striving to provide the best service possible.

Jordyn Walker

Colbyn, Michelle, and everyone we've encountered on HD's team are the true embodiment of professionalism and service. We have lived at their Village property for two years now and we love everything about it! Communication is never an issue, as maintenance services and HD's management team are easy to contact and they are always quick to take action regarding any concerns. HD Omaha is adept at managing and maintaining properties, but they are also constantly reminding us that they truly do care about their tenants as well. We are grateful to live at the Village, and we are grateful to have HD Omaha here to help us with whatever we may need.

Claire Hansen

I found out about the Brenton apartments in early September. This being my first apartment on my own. I wasn’t very knowledgeable about everything going in to getting an apartment. Colbyn really helped me out a ton! Answered all of my questions sometimes after hours just to help me! I was approved right away and was able to move in early October. Everything with HD Omaha has been very satisfying and professionally done. I needed some maintenance work done right away and Colbyn helped me get that set up and the maintenance man was here within the hour. Apartments are renovated, so everything in here is brand new. All of my family members who have seen the Brenton apartments are very impressed and wished there was an apartment like this for them back when they moved out. I’m very VERY pleased with my apartment and HD Omaha. I would not want to be with any other place. Here they don’t lie to you, unlike other apartments.

Erin Krempels

We have lived at two properties now that have been managed by HD Omaha, and have thoroughly enjoyed both locations! The staff is friendly and willing to go above and beyond for their clients, and we have had nothing but great communication with them and the maintenance team! One of the best places to rent from in Omaha!

William Stecker

We had Lawrence out to do some maintenance for us at a house we are renting and he was fantastic. He was quick in getting here to fix the tub issue and fire alarm. He even went above and beyond and fixed a tub issue we didn't know we had. When he left, I noticed he picked up some of the trash flying around the community and put the dumpster back into place out of the street that I tried to move but it was too heavy for me. We really appreciate the hard work and promptness in assuring we are comfortable here.

Laura Wegleitner

When I moved to Omaha from Colorado Colbyn helped me find a place that was perfect for me and my dog! He was very nice to work with and made signing my lease/ prepping for my move into this apartment easy! Since then my dog and I have thoroughly enjoyed my apartment and every interaction we have had with the staff at HD Omaha. Would highly recommend using this rental company.

Katie Bruno

I moved from Florida to Omaha this past July and needed to find a place quickly and I did not have the time to spend looking at places prior to my move. I reached out to HD Omaha and started working with Colbyn. He was very patient with me and was willing to give me the time needed to discuss the various units over the phone (down to the color of the cabinets!). Additionally, he gave a friend a tour of 3 or 4 different properties so I could get a second opinion prior to making a decision. I am happy with the property and place that I chose. I have had a few maintenance issues but they have all been addressed to my satisfaction on the same day! Changing my response from above... 10 months later. Although I still believe everything I said above.. I have had a few issues with the leasing and accounting office returing my calls. When you do get someone on the phone, they rush you and talk down to you as if you are a child and not a customer. They dont actually listen prior to responding. Poor customer service skills!

Savannah Albright

Ive been renting a townhome in The Villages and I have nothing but good things to say! When we were first looking they showed us multiple units and I was able to pick which one I wanted. They have such affordable and well re-done homes. Anytime I have a issue and submit my maintenance request they are either there the day of or the day after. I had a good experience with the owner, Jim who was so nice to respond quickly to all my questions.

Haley Blum

HD-Omaha has some of the best customer service I have ever encountered. The owner, Jim, is always available to answer any questions and responds very quickly. The whole team will work with your schedule for showings and do everything they can to fit you in. Not only that but their properties are beautifully renovated! Even though we decided not to move, I would highly recommend HD Omaha to anyone and will for sure consider them if our situation changes in the future.

nate moxham

when first being shown an apartment I was showing an apartment on the third floor which I thought was great because I did not want the noise of someone living above me, when it came day to move in they gave me a key went to unlock the apartment and the key did not work. So I returned to their management building and said the key did not work one of their agents (same agent I had spoke to when viewing the apartment) walk to me over to the building and opened an apartment on the second floor. I said this is not the apartment I looked at the agent said "well there all the same size" Update: just spoke with the owner of the property and he has agreed to release me from my contract. What I can say is that when I had an issue such as the mice, weather stripping around the front door and a clogged sink they were very quick in responding, on each occasion they responded the same day I called about the issues. The handyman that came and corrected the issues were very polite and cordial.

Alicia Noneya

Jim and his crew work very well with their renters. All you have to do is reach out to them and they will work with you. They are understanding and want to accommodate renters if they can. If you have issues (like all renters and landlords do), just give them a call. They are happy to help. Very professional and understanding people. Well done HD Omaha!

Aaron Bowles

Moved in this Summer and have had great response rate by the maintenance crew. They sped up finishing the unit we wanted so that we could move in a couple of weeks earlier than they had expected, but overall everything was finished, and they even re-did the concrete steps in front of our house because the original was cracked. The space is nice and the units with basements are a god-send when moving from a house into town-home living. All of the appliances work well including the washer and dryer.

Lacey Cutler

We are currently in the Cottages and are transferring to the Harrisville Townhomes this month. The Cottages are beautiful homes in a great community block of other HD renters. We have had no issues at the Cottages. We love that HD properties are so dog friendly, as well! Colybn has been incredible in helping us transfer to the property in La Vista. He has provided excellent and detailed communication as well as answering quickly to any and all questions we have had. He even showed us the place twice so we could get measurements to make sure our things would fit in the townhome. He is a great asset to your team, and I've been very happy to work with him.

M Craighead

I used to work for this company and the owner Jim is a great guy! The company is fairly new and still has some kinks they need to work out before it can be 100 percent, as with any fairly new company.. but Jim and Bret are working hard together to make that happen. I overall recommend them if you are looking for a nice affordable apartment to rent that is close to mid town crossing and down town areas. Most of their units have natural hard wood floors and brand new appliances! The Village Town Homes were my favorite!

Alison Torghele

Caitlin D. was the first person I ever came in contact with at HD Omaha and she is awesome! We loved every one of the units she showed us and ended up applying for one the very next day! She, and the rest of the crew, have made our rental process amazing and so easy!!

Lindsey Scott

They have lots of properties to choose from and Caitlin D. was very helpful in finding the right apartment for me. HD Omaha has been great since I've moved in. They've responded to maintenance request very fast and even left us all cookies for the holidays! 🙂 …

Emma Hansen

I have lived in a property managed by HD Omaha and I have no complaints! They have great customer service and are always very responsive. The staff will always go above and beyond and the maintenance crew is extremely thorough and timely. Great place to rent from!

Kyle Chesterman

*UPDATE* After initially posting the review below, I was contacted personally by Jim Rich, owner of HD Omaha, who expressed his concern for the situation and promised to investigate. By the end of the next business day, I received a final call from a representative who reiterated how seriously they considered the issues reported below. He stated that they had met as a team, had re-evaluated, and had identified significant cost reductions to our initial charges. He also thanked me for bringing this to light, as it provided valuable training opportunities for the team. In the end, I am very satisfied with the resolution. I am surprised and pleased at the level of service provided to me by the HD Omaha team. This team takes their jobs very seriously, and special recognition is deserved for Mr. Rich for taking such an instrumental role in the success and reputation of his company. _______________________________________________________________________ *ORIGINAL REVIEW* I'm really struggling here. I lived in a unit owned by HD Omaha for almost a year and a half. My leasing agent (Angel) was terrific. The building was nice, had a great location, and was well kept. We never had any trouble with the leasing company, and any maintenance needs were always addressed promptly. They offer a easy-to-use payment portal, so our rent and utilities were always paid in-full and on time. However, moving out has been another story. We received a pre-move inspection by one of the staff from the Collections department at the company. The pre-move inspection was glowing, with her even commenting "This is what an apartment should look like." On the final inspection, however, she was singing a different tune. First, she inspected the kitchen. Upon looking in the oven, she stated that we would receive a charge because some of the cleaner I had used wasn't wiped out. After confirming that we had a pet (which was allowed and for which we completed the proper paperwork and paid the appropriate rent), she immediately began complaining that the apartment had a "strong pet odor." As she inspected the apartment further, she began opening all the windows in the apartment because the "odor just kept getting stronger." Upon entering bedroom 1, she said that the carpet would "definitely" have to be replaced as the cat had pawed a hole through it. I completely understand that, but it didn't match the pre-move inspection, during which she said it "may have" to be replaced. On entering bedroom 2, she asked if the carpet had been professionally cleaned, or if I had cleaned it myself. I said that I had cleaned it myself, to which she immediately responded, "Ohh yeah, there's definitely a strong pet odor in here." She then proceeded to sniff the carpet until she found a spot that verified her statement. The carpet would "unfortunately" have to be replaced in that room, too. Replacement for both rooms totaled $725, with an additional $150 to remove the carpet padding - something I assumed was standard protocol when replacing carpet. We were assessed an additional $200 to spread some enzyme - again for the pet odor. Finally, she noticed some spots on the wall where the paint didn't exactly match. When she asked about these spots, I told her they were there when we moved in, and that we figured possibly the previous tenant was responsible. She stated that we didn't mark these paint spots on the move-in sheet and checked her records. She could not locate a move out inspection for the previous tenant - so there was no way to know. Repainting the unit totaled $600 - a fee assessed to us because there was no record for the previous tenant. Overall, I'm pretty disappointed. As previously stated, we had a really great experience with HD Omaha, right up until the end. Unfortunately for us, there was no security deposit to fall back on - we qualified for a zero down lease at move-in based on our credit. So, we went from being a model unit during the pre-move out to having to pay $1,725 out of our pockets following our move out.

Yesenia Acevedo

I lived in their property for 3 years. Every time I called maintenance, they would resolve the issue quickly. Everyone was really nice and helpful. Would definitely recommend.

Keri Mason

Thanks to Caitlin for your professionalism and warm welcome to our new rental home. Everyone at HD-Omaha has been extremely responsive anytime we have questions or issues. We absolutely ADORE our place in the Field Club area.

Lara McCormick

I just moved into a house and so far I am totally satisfied. I moved from out of state and looked at the place via photos. I mean, there are some things that need to be replaced, a window screen is missing, some lightbulbs are out, the washer/dryer isn't here yet but the place is awesome! I've lived in a lot of cities in a lot of rentals and of course, the price is higher than it would be if I had a mortgage but for being in a safe neighborhood and feeling safe in my home, it is totally worth it. i've been talking mostly with Paul Dyke in the office and he's been totally pleasant. I can't say my experience coincides with others but maybe it's related to the neighborhood you rent in. I also don't know how to turn on the fireplace or know if it is functional but honestly that's not a huge deal.

Lexie Roman

Great place to rent with. Very helpful when issues arise.

Angie Murthy

The management is always fast to respond to our maintenance issues and complaints and are all very down to earth people. This is such a refreshing change with the last place we lived! Great location options too, we're students at Creighton and they had lot of places for us to chose from!

Edelmira Daniella

Jackie Salas has been very helpful with the application process and genuinely nice person.After touring the property my parents are looking to rent she continued answering all my questions. Thankyou so much.

Lacey Ostmeyer

Colbyn has been beyond helpful and I'm so grateful for all his support and endless kindness. Moving to a new city, without a lot of connections can be scary, but Colbyn helped me out and made the process smooth. In addition, he answered my millions of questions in a timely manner. If you're looking at HD Omaha properties, get in contact with Colbyn. You will not be disappointed!

Atlas L parker

The Villages townhomes is the only place I've strongly considered living at for more than a year. I appreciate how they don't micro manage(find a reason to inspect the place frequently which was an issue with my previous apartment) and how festive they are during the holidays.

barb anthony

I initially put down one star because Michelle was rude but I talked to Bret and he took care of everything! He is a super nice professional person. This company is lucky to have a person like him.

Miciya Haynie

Colbyn Heatherington was beyond amazing! He went above and beyond helping me get into my new townhouse. He broke everything down for me and stayed in contact. He most definitely made my experience one of the best ever!

Taylor Wichman

My friend and I are moving here in a couple weeks and the application process was so easy! Caitlin (one of the property agents) is amazing and has been so helpful every step of the way.

Lauren Colpitts

We have had a great experience with HD Omaha! Colbyn has been extremely helpful and made the whole process very easy. Highly recommend!

Megan Heimes

Great company to rent from in Omaha!

roy dittman

So far they have been awesome they address maintenance issues right away much better management company than o. K. Omaha realty.

William Medcalf

HD Omaha is top notch. I echo all of the other positive comments here. If you need living accommodations, there is only one place to go....HD Omaha!

Jeff Faust

Good place to live. My apartment is nice.

Marriann Gordon

These are our apartment complex new property managers and they are great.

Brian Mullison

Best service I've ever had. They will go above and beyond to make sure you have the best living experience possible.

Yanel Flores G

They come when they are called

Bennett Hartmann

Quick responses to resolve any maintenance issues, great experience with HD Omaha

Mark Jackson

In and out with the keys to a new place with the satisfaction of renting a good place.

Eric Wimmer

I wasn't there. I made a wrong turn on 29 instead of 80. And then the shop was closed.

Jon Williams

Great

Adriana Carrasco

Very professional!💛 …

benson marvin

Nice place

Gloria Aponte

We have been renting from HD Omaha (The Belleville) for almost 2 years now and have had a good experience. The staff is friendly and all submitted maintenance issues are resolved quickly. We love the ease of using the online tenant portal for payments and maintenance requests.

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