Reviews of On Time Plumbing, Heating, Cooling & Electric. (Plumber) in Wichita (Kansas).

On Time Plumbing, Heating, Cooling & Electric

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Plumber

611 S Emporia St, Wichita, KS 67202, United States

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Information of On Time Plumbing, Heating, Cooling & Electric, Plumber in Wichita (Kansas)

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Reviews of On Time Plumbing, Heating, Cooling & Electric

Kyle Eno

Anthony was incredibly quick to respond and was at my house within 30 minutes. He provided excellent service. He made sure to explain what the issue was and how he planned to fix it. He went above and beyond what he needed to to. He didn’t rush through it and made sure to answer any questions I had. He told me to call with any questions or issues and would personally make sure it was taken care of. Will definitely call back for any service needed! Highly recommend Anthony!

Cindy G

🌿I will tell you I am completely 100% impressed with the Quality of service that "On time plumbing gives." Greg, and his guys are absolutely the best! I was thoroughly impressed with how good their customer service was! they went above my Expectations as a plumbing Business and left everything clean after repairing and installing. They also did the little extras that separates their business from the rest..integrity and a great reputation leads them. This is an honest business, and reasonably priced. I would recommend them above any other business anywhere! Thank you! Greg, @ On time plumbing!🌼

Alvolita Benson

I am very satisfied with the professionalism and services that were provided for my family. The toilet replacement/installation was preformed swiftly & with great attention to detail. We cannot be more pleased with this company & service technicians. Ten out of ten would definitely recommend. ⭐️⭐️⭐️⭐️⭐️ We will definitely rely upon them for future services & repairs.

Janice Krallman

Dustin was awesome. We needed to get our garbage disposal installed in order to finish our kitchen remodel. He was prompt- on time- knowledgeable and quick with the job. Thanks Dustin for a great job. We will use him again for other house hold needs when they arise.

Sharlene Layton

I recently had a sewer back up in the basement and needed after hours emergency help. My call was answered promptly and there was a technician at my door within the hour. Mark was courteous, thorough and, answered all of my questions. He cleared my line and showed me what had caused the back up. He was professional even when faced with what was a horrendous mess to work in. I appreciate the prompt service I received from this company and especially their service Tech Mark. I highly recommend this company and will use them for any homeowner needs in the future.

Amy Hallberg

Jake showed up and was professional and knowledgeable. He was able to quickly find the issue with our heater and fix it on the spot! He was kind and showed us the issue so we knew what was going on. I would highly recommend On Time Services to any of my friends and family.

Ariel Golbeck

These guys were able to get me in the day I called when I unexpectedly had a pipe burst Christmas night. Willy was so incredibly nice and very informative of what he had to do and even avoided a way more intensive repair. He was very quick to do the job. I am so appreciative of On Time for getting my house taken, and for Willy for being so nice!

Nate Morris

We were having issues w/ our AC not working during the last few hot days. I was able to schedule a next day appointment and Sam was super professional. He not only fixed the problem but he spent time explaining what was going on and how I can prevent issues like this in the future. I’ll definitely use these guys again!

Glory Haegen

William was wonderful! He showed up quickly, fixed the burst pipe in no time, then stuck around to make sure everything was working smoothly. Friendly, efficient, and looked out for us on the price as best could. Glad we found you guys!

Jarod McPhail

Within ten minutes of calling On Time Plumbing, William "Willy" and Axel called me to say they were on their way. When they arrived on scene, they diagnosed the issue and--despite not being familiar with the particular make and model of outdoor faucet/bib I have--they did research and had the repair done in a reasonable amount of time. My outdoor faucet had been dripping for quite a while and no matter what repairs or replacement I made, it would not stop. This was causing my sump pump to run continuously. Willy and Axel did some good work and the work else had held up. Thank you both!

mark tetteh

On Time plumbing has been a go to for us. During the cold spell a week ago, our heater refused to turn on. I called Cook's, they had a week wait time. On Time came the next day and quickly got us going. Great company.The plumbing team was excellent as well and did not charge us for a 100 percent guaranteed job. Very personable and professional duo who came to our assistance with a leaky bathtub.

Trudy Matthews

On Time got back to me immediately and when William arrived, he was knowledgeable, friendly, and professional. He went right to work on the toilet repair and explained everything to me both before and after he did the repairs. I've searched for one company to rely on when things go wrong, as they often do, and so far I've found that confidence with this company. I will absolutely call On Time in the future for my plumbing, heating, air conditioning, and electrical needs!

Caleb M

We lost heat, Jake arrived the next day. He explained what went wrong, was honest, professional, fixed it up so it would heat until the new system could be installed. So knowledgeable and helpful!! Seamless process. So thankful we called on time!! 10/10 stars 🌟 highly recommended!! Thanks jake!! …

Craig Hodson

Mark was great while listening to my concerns and questions about my Situation. He helped me understand my current issue and gave tips on further prevention. He did not rush the job instead he exceeded my expectations by taking the time to ensure the job was done right the first time! Thanks Mark!

Morgan Massey

They were very professional through the entire process. I am pregnant and they took the time to really mask off my house, they cleaned the stairs after, and covered their shoes while inside. They were very accommodating to my needs and got it done in one day even though it was a big job. Couldn't be more impressed.

Tay M

Willy and Cody were fast, super nice, friendly, quick, and the work they did was great. They explained everything beforehand, asked for our feedback on repairs and approval before collecting payment. Cleaned up thoroughly as they worked. Would highly recommend them!

Ron Bailey

Greg was fantastic! Our laundry room drain was plugged beyond our abilities, so we called On Time Plumbing because of all the great reviews online. The problem turned out to require jackhammering the slab, replacing a 50+ yr old trap, chiseling open the drain, et al., and replacing the concrete. Greg was prompt, friendly, proficient, and FAST—2 hrs start to finish. We were pleased with the price, Greg’s honesty and ability, beautiful work, professionalism, and integrity. He even cleaned up after himself. We are entirely pleased and wholeheartedly recommend Greg and On Time Plumbing!

Ron Marek

Christian was amazing!!! Your company sent him within 2 hours of my phone call. He completed the job same day!!! I’m very impressed!!! And special thanks to Christian!!! Works done was electrical. Ron Marek

Larry Scarth

Mark arrived at the promised time. He is very friendly, and got right to work. He let me know up front what the charge would be and was done in a very timely manner. We will definitely use On Time Plumbing again. Mark gets 10 out of 10 from us. Thanks Mark!

Charlene Denisen

OnTime Plumbing is the best I’ve ever used. Your 1st contact is the person who answers the phone, she was very helpful worked around our schedule. A pleasure to deal with. We had a leak somewhere our water bill went sky high. The repairmen came diagnosed the problem it was the toilet and gave us different ways to approach the problem. He gave his thoughts on what to do which worked out perfectly. Every person that came did the job quickly, cleaned up after themselves and most important did the jobs correctly. If you want a smooth repair use OnTime Plumbing.

Lauran Krause

We had a HUGE project going on in our backyard. Jason and his crew went above and beyond for us, far more than I ever expected. They were both so polite, even to my children, who had a TON of questions. Very professional. Worked their tails off. If you are looking for honest guys to get the job done, look no further. They were amazing to work with.

Teri Hicks

Greg and Jason were very polite. They were very thorough and professional. They were in and out in no time with quality work completed. We will use them again as the need arises.

Mary Weese

I had the power off at my house due to tree falling on the power line. I called this company and they had an electrician at my door within one hour. They did a fabulous job and got me back on the power grid. The electrician was very professional explained all that needed done.

Jeneve Rodriguez

Recommend Jake F!! Courteous, friendly & efficient. Thanks for finding out our hallway vent filter hasn’t been changed in 3 years. We’ve only lived here for 8 months.

Melissa Fisher

We were very fortunate to have Willie as our plumber. He was courteous, professional, informative, and above all he was honest! We are exceptionally pleased!

Tristan _22

Showed up within the hour that I called. As soon as he got to my house he got the job done and was super nice and respectful. Would recommend On Time Services to anyone. Thank you

Chelsea

Willy was 1 of 3 plumbers we had come do an estimate on a major water repair. He was the only one who took the time to really assess the issue and even check to see if there was an alternative solution. He went above and beyond to make sure I was taken care of. Thank you, Willy!!

chris sutton

We just moved into our first home and we're going through the anxiety of things going wrong out of no where. We started having water backing up into places it shouldn't (on the weekend of all times) and called around for a plumber to come urgently. On time was the first to answer and came after hours and had the problem fixed in less than an hour. We will definitely be having future business with Jason and will be referring people to him for all their plumbing and heating/cooling needs! Thanks guys!

Barbara T

Jake with On Time was able to show up within 30 minutes of me calling and fixed the issue within 30 minutes. Very knowledgeable and I appreciate how efficient he was. Would definitely recommend!

Darin Evans

They are great employees and very knowledgeable about how to fix problem best service I ever had I recommend them to everyone.

Lynda Cooper

They showed up within the timeframe and found the issue fairly quickly. After a run to supply store, they came back and fixed the leak in the shower very quickly. Very polite and personable; would definitely use this company again.

Matthew Kauffman

Justin did a fantastic job! He is very knowledgeable and friendly. He look at every aspect of what the issue could be and made the proper repairs!

Lidya Salehe

On-time Staff that came to do service at my property were awesome. They were professional, Mr wills was so responsive he even took the time to send me pictures of the damage. not only did they do awesome work they went above and beyond. thanks to the staff and the customer ladies at On time.

Michelle Carroll

In the past Mark helped me with Plumbing. This time I met Christian and he help me with an Electrical outlet problem in my kitchen. Both were on time and professional. Both took care of the problems fairly quickly without breaking my wallet. I Would highly recommend them.

Kate Cass

Mark is the consummate professional. He explained all options in layman’s terms, helped me decide the best option, and was very kind and courteous. I will definitely recommend him and the company to others!

Kelli A

On Time always comes to the rescue and takes care of us and our old house issues. Today, Jake got our AC unit reinstalled after it had to be moved to reach the pipe below. Thanks Jake! We appreciate your hard work and kind manner 🙂 …

James Fleenor

Very, very professional. Did their absolute best and fixed the issue to my satisfaction. One of the best, no correction, the BEST plumbing service that I have ever experienced. Would recommend 11 times out of 10.

David Jones

Jake did a great job. He diagnosed and completed the repair in just a few minutes. The heater's been working great ever since.

david Roberts

MARK D. Was very helpful, he went above the standdard, put a camera in and found the issue. He also located exactly where the blockage and breakage is. This will help to get the main sewer line repaired. MARK D. the drain line cleared and verified it was working before he left. Professional and courteous, on time and cleaned up the mess.

Hillary Tsvetkov

CALL THESE GUYS! Look no further for very professional, very personable, and excellent work. Will 100% recommend them and use this company again. I was able to schedule for the next day when I called. Mark was on time (lol pun intended) and got the job done quickly and most efficiently! Competitive pricing as well!

Jennifer Jacobs

Received a call-back quickly and professional, friendly service. Price was very reasonable for a weekend service call. We highly recommend this company!

GraceAnn Williams

Dustin helped with my shower leaking! Super nice and kept me up to date with what was wrong. Very informative. Would recommend for any further plumbing needs

Mica Farr

They were very quick and professional from scheduling to being on time, our tech Dustin was knowledgeable patient fixed our problem and answered all of our questions! Will definitely be using them again!

Kelsey Yung

Justin was incredibly kind and professional. He was communicative about every step. We will absolutely be asking for him and using this company for any plumbing needs moving forward.

Rafael Gomez

Great service! Dustin was able to diagnose the problem in a matter of 10min and came back with the part in 45min. Heater is working great now!

shane beebe

Excellent service and overall quality was top notch. Greg and his assistant were great people to work with. Highly recommend them!

Josh Collins

Mark was fantastic! Was able to resolve a drainage/blockage issue within an hour. I called and he was at my residence within a few hours. I would highly recommend On Time and Mark. Thanks!

K Smith

Mark is the consummate professional. He's knowledgeable, on time, honest, kind, explained everything as he went. I have used On-Time before and definitely will call them again for my plumbing needs!

Megan Betts

On Time Plumbing is where we go for all our plumbing and HVAC needs. Would definitely recommend. Great technicians and great service.

Michelle Wagner

William was friendly and knowledgeable. His work performed was above satisfactory! Would definitely recommend him. Hope we don't need him again but if we do we'll be calling!

Danielle Holmes

Greg has brought timeliness, professionalism, and expertise to two after-hours plumbing issues - one gas and one massive pipe leak. His prices are fair and he's very kind and informative. Would recommend him for any plumbing issue.

Mr Terpy

Greg was very nice and courteous he squeezed us In last minute and got the repair done quickly. Definitely recommend especially on price and good service

Daniel Watts

On time, professional, polite, clean, same day service They came out and ran a snake through my sewer system, found roots at about 35 feet, ran 100 ft,was around 400 dollars, but was done same day, and professional, the technician was polite, honest,and friendly, explained things well.

Heather Shelton

Called on a weekend, they were responsive, professional and super nice! I’m very happy with the service, and so appreciative of their work!

Frank Robinson

Jake was very knowledgeable and helpful. He answered all of our questions concerning the repair. Very thorough and experienced. I would highly recommend him for any future repairs

Alecia Tomlinson

They were able to get to me the day of, very knowledgeable. Greg was very helpful and made sure everything was fixed before he left which I appreciated.

Dana Alderete

After our air conditioner went out, Jake took our call and responded in 30 minutes. He was extremely professional and did not waste any time diagnosing and fixing the problem. He was upfront with the cost, including the emergency fee since it was a weekend, which allowed us to make a financially informed decision. Jake was polite and provided great customer service. I would recommend and use this company again!

Cassandra Fahey

Their lead tech, Anthony, was superb; reviewed our situation and what he did to resolve it. Highly recommend to ALL within the Wichita community!!!

Billy Therrell

Our service man, Mark, was on time and very professional. He was able to resolve our drain issue with ease.

Allison Jantz

We found a leak in our basement over the weekend and Colton with On Time Plumbing fit us in his schedule and fixed it that same day. He did a great job explaining the problems he found, making sure we were aware of the whole process of what he was doing, and recommending preventative repairs to consider. I’m relieved to have this taken care of so promptly and I’d definitely call On Time Plumbing for any future plumbing issues.

Natasha Shain

Jake came out on a Saturday night and had us fixed up in less than an hour. Price was great service was better!! Thanks for taking great care of us!!

Cameron Gross

This company went above and beyond working with home warranty company and making sure we were treated right! Brandon came out and Crystal on the phone. I wasn't present for the install of the new system but husband said the install team was just as good! They were knowledgeable, efficient and got the job done quickly!

Nicole Deckard

Mark was awesome. Friendly, honest, and knowledgeable. My little kids were full of questions and he was happy to answer them all.

Brianna Craft

The repair man, Will, showed up promptly. He was kind and knowledgeable and even called back a couple days later to make sure everything was working fine. I will definitely be using him again!

Rhonda Thomas

Contacted due to A/C not working and arrived in less than 1 hour, even after other places wouldn't be out until the next day or after. Will and Dante were extremely friendly and professional. They explained all the options, were cost conscientious, and taught us what to look for in the future. We decided to purchase an annual service agreement as well. Plan to use the plumbing side when necessary.

Cierra Greathouse

On Time was quick to help us with our issue and explained everything in great detail. All of the people who came to our house/spoke to on the phone were extremely nice. Would use them again.

Lee Green

11 out of 10! Arrived early, courteous and did the job correctly. Definitely will use again!

T_MoneyTrey2005

Very impressed with the professionalism that I received. A lot of times I get plumbers who have no earthly idea what they are doing but Colton was very knowledgeable and answered every question I had. Would recommend this company to anybody looking for plumbing work.

Kai Dickson

Brandon came in my house and felt like an old friend. He was very professional and knowledgeable but my favorite part was how much he made me laugh and made a bad situation into a pleasant one. 10/10 would recommend Brandon to my family, friends, and coworkers.

Jaime Schadegg

Justin was absolutely professional and very responsive to our issue on a Saturday! I will definitely use him again if needed!

Tam K

The technicians were very professional and shared & explained their findings. Very responsive & called ahead before arriving. The sewer line scope showed all is well. They will return to fix a small.plumbing leak.

Amber Harness

Mike was very professional and helped with my plumbing issue. He even came back by to make sure it was still no issues a month later! Highly recommend them, A+ on friendly customer service!

Becky Hundley

Swapped out our tank water heater with a tankless water heater. Was completed in less than a day & all the guys were super friendly & knowledgeable. Will definitely use them again!

Linda Snow

On time and very fast. they showed me the broken parts. Made sure I saw that it wasn't leaking when they were done.

L C

I use them for all my heating & plumbing issues. They are very responsive & professional. Every worker who has come has been very skilled and friendly

Shirley Gray

My husband installed a new hot water heater and was having trouble getting it to come on. I called On Time Plumbing, Heating & Electric on New Years Eve day, (which was a Saturday). Justin called back within 5 minutes and was able to walk us through getting it to work.

Maria Loon

On Time Services responded same day! Jake, the technician, was friendly, efficient, and knowledgeable! It was a great experience - I would use them again!

mrhomestar22

We had a main line drain blockage. Mark, came out within a few hours and fixed our issue same day. Very satisfied with the work done.

Stephanie Nixon

Very kind and friendly. They came and installed a toilet purchased and also helped another toilet in house not be wobbly. They also answered all the questions we had. Would highly recommend!

Doug Veatch

Very happy with their responsiveness and professionalism. Justin was very informative and helpful. Strongly recommend On Time plumbing.

Dustin Fussell

Willie was awesome to work with. He was knowledgeable and went out of his way to help address my issue. Will use in the future!

J Johnson

Kevin and Preston were professional and got it done! Appreciate how quickly they got to my home also. Would recommend for sure!

Juston Whalen

Had an issue after first visit. Was reached out to by the owner and we worked out our issues. I would recommend On Time if you're looking for someone to stand by their work.

BARBARA Leher

On time plumbing is wonderful. My toilet was leaking water thru the ceiling and Jason came out Sunday night to get the water to stop running if I could give 10 stars i would this company is great

Leann Ekue

From start to finish, receptionist to technician, this company deserves more than 5stars! They went above and beyond with their service! I will be utilizing their services anytime needed and wouldn't hesitate referring them to any of my friends or family! Thank you!

Adrian W

Mark was very professional and went out of his way to make sure the plumbing issues were resolved. Will definitely recommend this company to anyone in need.

Brittany Guy

All around a wonderful company. we got to meet Justin who was just amazing. very helpful and informative. went above and beyond

Missy Hector

Very nice and friendly.. was very fast and efficient.. I would recommend to anyone.. had a very nice young man come out and fix very fast.. great attitude and very friendly..

Tony Sheffield

Called On Time when our family had a lot of visitors due to a funeral. They showed up in 20 minutes. Mark did a fantastic job. I highly recommend On Time Plumbing!

mike briscoe

Real cool cat. Recently bought a house and had a clogged drain 80ft out from the outside drain pipe couldn't fix it myself but my man was able to clear out the roots in the pipe and we were good to go.

MEREDITH RILEY

On time plumbing in Enid, OK is an amazing service! Greg and Jason were friendly, professional, understanding and they communicated. They found our leak and patched it in just a few hours getting water back to our house after 5 days without. We've already recommended them to others and will be using them only from now on.

Daniel Bentz

Sam was on time, made sure to call ahead to ensure he would arrive on time. Was very knowledgeable and able to quickly diagnose the issue. 15 to 20 minute part replacement and we were back in business. Explained the issue to me and made sure I knew what the problem was. When I use On Time, I will be sure to as for the same tech so I will be confident I get amazing service.

Teresa Mcvey

Dustin & his team were great...very open & honest on what needed done & what did not...Highly recommend!!

Cary Knopf

Justin was prompt to show. The best part was that he explained what he was specifically looking for and how he would fix it. He detected the water leak by checking through the central water intake system tracing it to an outside facet. This was all explained to me as he walked me through the detection process. Excellent customer service. Additionally, he discovered a slight gas leak at a pipe not properly screwed in place. He promptly repaired that issue as well. Great attention to detail. Overall superior skill, outstanding work, and great customer service.

Sharon Priddy

I absolutely love this company! We had to utilize our home warranty for a sewer issue. Kevin was able to get here early and kept us informed every step of the way! They have also worked on my HVAC prior to this last call. When we contacted our home warranty we have asked them to send them as I know their quality of service is exceptional.

Ben Mattox

Greg has always shown up on time and had the problem fixed quickly. Very responsive to whatever problem I've had!

Nathan Flanagan

They did an amazing job! Very friendly, knew what they were talking about, fixed my control panel, and gave me all the options. They mentioned the problem and asked if I wanted to do it myself or have them do it. I chose to have them do this portion. Sam did great work and was very good to work with!

James Trotter

Great service and so nice! Very respectful, polite, friendly, and professional. We'll never use any other service!

Shaun Drinnen

William was great. Explained everything he was going to do and walked you through after the repairs were done. Very professional cleaned everything up and was a pleasure to work with. Highly recommend having William take care of any of your plumbing issues.

Sergio Klein Torres

Greg and Jason were friendly, helpful, and super professional. They were able to find things in my new home that the plumbing company that did the inspections would have missed, saving us a lot of stress down the line! They were also fast, completing several repairs in under two hours. Would recommend these guys to anyone, and I'm sure I will call them if I need any plumbing repairs again!

Brady Martin

Jake F had an amazing attitude. He is a godsend. We had a 90 degree house and had called a ton of companies here in Wichita—all of which said they have 24/7 emergency services but almost no one got back to me. Of the other companies that did reach out, they all had serious attitude problems—I get no one wants to work on a weekend but if that’s the case why are they calling me back and treating me rudely? Jake got back to me very quickly from On Time. He got over here immediately, he was extra friendly and treated me extremely respectfully even though I didn’t know anything about hvac. Jake was empathetic to my position and wanted to help get cool air again. Very straightforward and pleasant experience. Jake, thanks for saving us today! Wishing you the best.

Beverly Wagoner

Very professional and knowledgeable. Really like how responsive they were.

Thaddeus Milburn

Jake did a fantastic job in troubleshooting. His customer service was outstanding. In fact I can honestly say that the experience I had with the company was wonderful.

Melissa Pasley

I knew with the ongoing high temps getting somebody to come out quickly was going to be difficult but I got lucky when I called On Time. They squeezed me into their schedule and got Jake out there that day. He was friendly, answered all my questions, and quickly repaired my air conditioning that day. I would absolutely recommend they did a great job.

Tony Hays

so grateful for michael n Jason the On time plumbing, , they came out as quickly as they could knowing i was on the list of many, fast n great timely service, ty ty

Fred Gorges

Mark was incredible! He called me after hours the night before to let me know he would be heading to my house in the morning! Cleared my sewer line and had me fixed up in an hour! Great service! Great value!

shonna black

William was professional and polite. Explain everything concerning the toilet repair and gave options.

Joe Renfro

Contacted On Time and Justin got back to me immediately. Showed up quickly. Disgnosed. Explained to me what seem to be the problem. Repair was completed. Painless. He was very professional. Highly recommend. This was on the Saturday morning of Memorial Day!

Holly Schneider

Willie was super helpful and communicative during this service. He did a great job and really took the time to walk through different options with us. He went above and beyond in his assistance. A super pleasant experience all around.

dawn bishop

Dustin was very friendly and showed up 15 minutes after I called! He was here for a short time and replaced a motor and the house was cooler shortly after. I would recommend him to anyone

Christine Estivo

Very knowledgeable. Punctual and called me ahead of time to give me an accurate ETA. Fixed the problem quickly. Very trustworthy.

Nathanael Harvey

Mark and his partner were very professional and worked quickly to try and fix our toilet issue. When it became apparent they would need to take the toilet off to get the stuck item my son flushed out, they let me know how much that would be and what it would entail before they asked to proceed. They were very gracious of my kids and were courteous, worked quickly and correctly, and best of all, they were very fairly priced.

Louanne Gilbert

I would highly recommend Willie, he was very good with information and did a great job on fixing the problem.

Daygen Andrews

Thanks Jake, you did me a real solid today. They had the part I needed on hand and the repair was performed quickly.

Scott Forester

Great service! Willie and Cody gave me excellent service. Called Monday morning with a bad toilet issue, they were there within a few hours and got me taken care of. ON TIME BABY!

Jill Webster

The office personnel and technicians are always so helpful and friendly. Jake is my technician hero!! They go above and beyond every time. I will always use On Time going forward.

Kaci Presson

My whole house was flooding with sewer water. I called on time plumbing and within an hour they were here.They got everything cleared and cleaned up. They also double checked their work to make sure everything was properly working.

Rick Heberlee

Water drainage issues were taken care of promptly... Mark was very nice and stuck around until the job was completed.. I've used this company on several occasions and they are pretty easy to deal with... My first call when I have a problem.

odilia scott

He was prompt and was done quickly, pipes are still good. I would recommend him to anybody.

Brett Lyman

Chris was great in identifying my issue and helping me out in a timely fashion. Very nice, intelligent, and trustworthy guy. Great technician to work with!

Kara Berk

They went well beyond their call of duty, cleaned up there mess help take care of preventive care to make sure no further issues happen, thank you Mike and Jason you rock

Webber Lyerly

We needed help with a toilet that was malfunctioning. They got us in the same day and handled the problem quickly! We greatly appreciate such timely and effective work.

Marcia Payne

Willie was very courteous and explained the options, process and what he was doing at all times.

C Woody

Jake is an impressive tech--I've had On Time out on two occasions now and each time they find the fault faster than I can tell them about the issue! Crazy good technical skills and awesome folks to talk to.

Jason Hund

Kevin was very prompt and professional. He showed up on time(pun intended) and was very nice and respectful of our home. He came in and did what we needed him to do; which was fix our cold water valve on our washing machine. He did just that, all while being friendly, giving tips and facts about washer lines and their parts. If we ever have any problems in the future we’ll be sure to try and have Kevin back. 10/10 would recommend.

Lee Clark

Absolutely outstanding. With plumbing companies- you never know what you’re going to get. Not only did Justin (and Preston) show up quickly - they did a fantastic job, were very friendly, professional and knowledgeable. HIGHLY RECOMMENDED!

Tawny Vaughan

Lisa was responsive and fit us in on the same day of our home warranty request. Jake solved the problem quickly which saved the day in 100 degree weather! He was funny, knowledgeable and thorough. Thank you Jake and Lisa!!

RaY ChuL

Sam was so awesome and helpful. He really took the time to explain our furnace issues and was extremely patient. I am recommending this business to all my friends and family. I will be returning, hands down, such a pleasant experience. Thank you, Sam, for your wonderful service.

Kayla Marx

Willie was the most professional and kind person I've ever met! He was so knowledgeable and walked us through everything he was going to do. He even let us know a couple other issues we had and would need to fix in the future. Our family has used him for a couple other issues, and we have nothing but good things to say about him! 100/10 would recommend for any job you have!!

Danielle St Clair

My thermal coupling needed to be cleaned. Colton was able to help me within a very timely manner! Will be using and recommending On Time Plumbing again!

Ruth Gresham

There were two very nice kind getlemen that came to repair my son's AC system at my son's home. I met them there because the company requires someone there who is at least 18 yrs of age, (which is a very good idea). They were "on time" 👌😉, performed their work in a professional and timely manner. They did not leave until they had the unit working properly! Cleaned up after themselves very well when finished! I will definitely be using this company myself!

Nonya Thompson

On Time Plumbing repaired a hole made by another company and also showed me that the previous contractor could have done things differently bro avoid other issues down the line. They also explained options for my repair work and allowed me to pick the best option for me. I appreciate them explaining everything before and after.

Jack H

From start to finish was a good experience. I received a call from on time plumbing and they were able to be there the very next day. Greg and Jason showed up on time. They were very professional and knowledgeable. We will definitely be contacting on time plumbing again in the future.

Sevastian Banuelos

Mark came by and got our shower drain fixed. Knew what he was doing and confident with his plan. Will use again for plumbing needs

Chenoa Simmons-Daniels

Fast, friendly and explained findings and work being done. No hesitation recommending Willie and Axle for sewer clean out.

Ryan Knoblauch

Put in a service request with our home warranty at night. Next business day at 9 am they were calling to schedule service. Very quick and responsive. Tech (Chris) was very helpful and quick to diagnose the problem. He fixed the heater and even help resolve the root cause the problem which had nothing to do with the heater. Would definitely use them again!

Enidnarc 715

These guys were incredible! We had a broken toilet that was fixed in a short amount of time after calling them. After completing the job, my wife and I decided to have them look at our second bathroom as well. Greg and Jason were able to get that one completed as well before heading to their next job!

Morgan Rico

Colton was very professional and had a lot of experience and was able to clarify the issue and explain what was going on with no problem. Will highly recommend him to friends and family!

Denecia Mace

We struggled to get the house crawl space dry enough, but after Jason came late Monday afternoon, he never slowed up. He worked from 430 pm till 830 to repair our kitchen galvanized grey water return, only to find his glue was not cutting it. The next day I texted him I was up, and he came right over, got the kitchen done. To check the line we ran some water and it busted a pipe under the bathroom. He didn’t hesitate, just fixed it. I have been in this leak filled home for 16 years and On time Plumbing was the ONLY service that would even get under my home. I been washing dishes for 16 years and Jason gave the thumbs up on a new dishwasher! Now that the water can be taken out completely. Thank you said with tears in my eyes and a heavy heart of appreciation.

Ashley Worley

Called for a possible leak on our toilet. Kevin came over to diagnose and noticed no current leak. Rather than charge us, he gave me some pointers on what to watch for and said to call if we notice the issue again. Very nice technician, showed up within the appointment window given, wore booties and a mask while in the house- which was appreciated with a little one around. Will definitely be using them in the future!

Eli Duberow

They have a great team of knowledgeable, skilled professionals and will give you a fair price!!

zulema stone

Greg & Jason are absolutely the very best, in their profession, quality work at it's finest. Courteous & respectful, with integrity beyond measure! Their work is skilled art at it's highest level. We will recommend On Time Plumbing to all our family & friends, & will use none else. We are so impressed & our home is happy again! They deserve a bonus, best keep these guys, they know their business! Thank you ever so much!!!

Dennis Coble

We have used this service several times, and have always been treated with courtesy and respect, and their work has always been done efficiently. I would recommend them for any of your heating/cooling or plumbing needs.

Becki Smith

Dustin was professional and got us taken care of quickly! We would use this company again

Lawrence Gardner

Dustin B. Knew exactly what to do to fix the problem. Very sweet and professional. Will use him again.

Derrick Simmonds

Needed opinion on noises our sump pump was making and Dustin was very knowledgeable and honest

Collin Quinn

HIGHLY RECOMMEND!!!! I typically do not leave reviews, but in this case I make an exception. I have used On-Time Plumbing and Heating in the past and I have to say the professionalism and integrity of this company are second-to-none. Kevin D. has been out to our home and is always one of the most respectful and helpful people I have had the pleasure of doing business with. We will be loyal and returning customers anytime we have an issue. I cannot say enough nice things about this company and their people. If you are looking for ANY type of Plumbing or HVAC assistance then you need to call this company!!! It’s difficult to find excellent customer service from an honest company at a fair price. I will not use any company other than this. Thank you very much!

Katherine Acquistapace

Thanks so much for everything, Dustin! Fast, quick, and excellent service. Even came out quickly to resolve a code issue. Highly recommend!

Perkiset77

Anthony was polite, professional and on time. He was attentive and went right to this issue and fixed the problem. He took the time to explain the issue, what he did to fix it and explained my 60 day warranty. I had some other heating questions that he also took his time to educate and explain. This is my second time using this business and I have been happy with their service, knowledge and just being friendly and respectful gentlemen. Anthony is a an asset to his profession and I would recommend him and On Time Plumbing and Heating to friends and family. Thank you for taking care of my home and our needs.

sharon martinez

Jake was polite and knowledgeable as well as on time. Office scheduler was polite and very understanding. Got me on schedule right away.

Lydia N.

We are extremely pleased with our service experience with Justin from On Time Plumbing & Heating! He was so courteous and helpful in explaining the causes for various plumbing issues we were having, as well explaining the pricing for repairs. He did fantastic work, and we will definitely be calling On Time Plumbing & Heating next time we need repairs.

Jennifer Dominick

September 2021- David and Justin were both wonderful. They were great with my dogs, followed COVID protocols with masking and wearing booties, listened while I explained what I had been experiencing and took my concerns seriously. They were able to diagnose the issue and ran a thorough check on everything to make sure it was all running as it should be, and offered advice to make sure it stayed that way. They made sure they showed me everything they were telling me about, allowed me to ask questions and had answers that were satisfactory. I know what to look for and I know who I’ll be calling when I need work done again! May 2021- Kevin was friendly and knowledgeable about my issue when I tried to upgrade my home toilet water supply line on my own and ran into trouble. He was quick to respond, offered an upgrade to my existing water valve without pressure and helped me locate the main shut off valve in my home. He was patient with me and fixed the issue quickly and made sure I understood how everything worked before he left and did an excellent job cleaning up the work area. I would definitely recommend his expertise.

Matt Plank

It was a "cozy" 59 degrees the night before. Brrrr. We called the next day based on stellar comments from over 1,500 online reviews. I spoke with a very pleasant Lisa, who sent Anthony C. over just hours later. Anthony quickly replaced a part and had us up and running in no time. At my inquiry, he also educated me on different systems for when the time comes that we need to replace. We are all happy and warm campers over here. I highly recommend this company! Fast forward a couple months, and we found ourselves again without heat. I knew who to call. This time I spoke with Axel, who had Chris G. over the same afternoon. Chris G. had the problem diagnosed within minutes. He then drove to get the replacement limit switch and had us up and running in no time. He was also kind to explain everything he was doing, which I greatly appreciated. Another wonderful experience and a once again warm home. I'm beyond impressed with this company!

Claire Klooz

Mark quickly figured out what the issue was with our clogged toilet and fixed it fast and with minimal mess! He was on time and very friendly!

Gale Touchatt

Very professional. Mark was such a great plumber. Very polite. Great job.

Stan Mills

This is the company I use every time I need plumbing. It price is reasonable and the work it great.

Karina Kaska

Dustin was very kind and helpful helping me take care of our house in Kansas while we were in Texas.

Richi Molina

Tech Willie did an amazing job for our repair. He was very professional, knowledge and took his time to inspect and troubleshoot our issues., unlike some other companies that we have used before. He went above and beyond our expectations and did an excellent job. I would recommend his service and plan to use them again in the future. Thank you!!

Kyle P

I have used On Time on 3 different occasions for my water heater, sink drain, and HVAC repair. Both times I had Justin come out and I really appreciate his work. He is always on time (ha) professional and really takes the time to show me what the issue is and what caused it so I can avoid having issues in the future. I will always use On Time plumbing because of him. I recently had to have HVAC work done on the weekend and On Time was not only open but willing to send someone out that very next day. Jake helped a ton and had me going within an hour.

Ginger Henson

Both team members were very courteous and professional. Great value for the price

Bryan Shields

Sam was our HVAC technician and when he was dispatched to our location he called me to inform me that he was on his way which is really appreciated because you don't have to sit and wonder when they are on the way allowing me to leave and then meet him for the repair. After he got here he was very polite and it was obvious that he has good customer service skills. He explained everything that he was doing and showed me the switch inside the unit that was causing the issue. He then offered a service to not only fix the switch but to provide preventative maintenance in the unit which will help prevent another issue in the near term. It was a no pressure upsell for the preventative maintenance which is appreciated. I will recommend Sam and On Time Heating and Repair and I will also use them again for our next situation that arises. Thank you Sam and On Time!! May God Bless You and Your Families!

Darryl Runyan

The two service men we had were very friendly, kept us in the loop of what was going on the whole time. Finished on time and waited to make sure all was working and explained as well as showed us what they did. A++ service

GARY BOISEN

From the time I called till they finished the job was about 4 hrs. Very responsive and professional technicians. Happy with the new water heater and will definitely use them again.

Matt Hartman

[Service, Technician] Kevin did a great job installing my water softener! It's obvious to see he is a professional, and very nice to talk to. He made sure I was satisfied with the job and made sure everything was cleaned up. All around great guy and On Time Plumbing is lucky to have him!"

Kimberly Vogel

William was a huge help!! Quickly found the leak, patched the hole, and then spent time working with AHS to give them the information they need to cover the work. He had phenomenal customer service and left the area very clean! We would definitely like to have William back out for any future work needing to be done.

Shauni Jordan

He was very knowledgable woth the problem. He was able to identify the concern quickly and resolve it within a timely manner. Thank You again for your assistance.😊 …

Pierre Delgado

We woke up to our home being 51 degrees. Called they said that the day was full was given a time for the next day. They did say they would do there best to fit us in. They did Sam showed up and was professional and diagnosed my trouble with in minute. Has my unit up and running in not time at all. I have used this company numerous times for repairs and have never had an unpleasant experience. Will continue to use and highly recommend.

Solace Medina

I called on a Saturday for an emergency sewer line snake and Justin was able to come out within a few hours and solve the problem. He was so helpful, informative, and an overall awesome guy! I am sooo thankful that he was able to take care of the issue quickly!!

Paula Welch

Mr. Willie arrived at my house he was very concerned about my problem and fixed it right away. He was very professional, sympathetic, direct and kind. If I ever need a plumber or a family member or Friend need one I would most definitely recommend Mr. Willie. He was very professional 👏 just a good person and a good 👍 plumber. …

Rebekah Evans

They were friendly and professional and did a great job! We will use them again.

Lynn Scott

Explained everything and then worked with the home warranty people to get my repair covered! Went above and beyond!! Willie is a gem!

Meryl Stopp

Chris G. called to let me know he was in his way. He was very professional, informative and polite. He let me know exactly what the issue was, repaired it and checked the rest of the unit to make sure it was working properly. I highly recommend Chris G. and the On Time company. Thank you! Meryl S.

Desiree Liggett

Super professional, timely, courteous, quick & efficient work! These gentleman & company have my highest recommendation. The receptionist was also very helpful & made a same-day appointment due to a pipe that was leaking constantly from our ceiling.

buddy reed

Great company to work with anything Coble was quick and very friendly he also left a very clean product and clean area 10out of 10

Jose Flores

I called On Time Plumbing because I wanted to support a local business. They scheduled a technician to come out the following day to give me an estimate for an unknown clogged drain issue in the basement. Craig and Jordan were the technicians that came to my home, very professional and courteous. They were able to address my issue right away and charged me a fair price. This was the second time I used On Time Plumbing, the first time was for a water heater installation, and I was very impressed both occasions. I’ll definitely continue to use this company in the future. Thanks again for the great service!

Paige Diller

Dustin was great, arrived on time and did an amazing job.

Zach Tucker

Great guy. Honest and understanding. Did outstanding work. Will use him as our guy.

Bill Raftopoulos

Justin came out and installed a gas line feed i to my kitchen to accommodate a new Gas Range. He did a great job with routing the new gas line outside the house along the outside wall. Can hardly see the line, very inconspicuous. Highly recommend him.

Breanna Taylor

I worked with Willy and had a great experience. He called 30 minutes in advance to prepare me for his arrival. He was upfront about pricing and after diagnosing the problem gave me several options to choose from. I didn't feel pressured to make a rash decision or do unnecessary work. Later I was able to get a hold of him on the first call to ask questions about submitting a claim to insurance. I will continue to use and will highly recommend!

Kristen Ivy

We were very pleased with the service we received from on-time plumbing. The work was done during the time window we had been given. Sam called before to let me know that they were on their way. He provided me with an estimate of their arrival time using GPS. They arrived at the door both wearing masks. They took their time to troubleshoot the problem. Willie provided me with a clear explanation of what the problem was & how they would remedy it. He clarified what would and would not be covered by the warranty before continuing with their work. When the work was done Willie explained what they had done and provided me with a clear explanation of the next steps. We are pleased we with the professional service we got from Willie and Sam.

carol zaloudek

They did a fabulous job for us. Showed up on a Sunday and fixed everything and cleaned up and highly recommend Greg and Jason 👏👏👏👏👏 …

Nathan Newby

Mark came here early and got the done. He was friendly and professional. I appreciate it.

Jeffery Sparks

Justin at On Time Plumbing was excellent. He called ahead, was on time, and did an excellent job at finding and solving the problem. When finished, he showed me the problem and what he had done to fix it. From my first phone call to the finished work, everything about my experience with On Time Plumbing was above and beyond expectation!!

Colton Stevenson

On time and very professional! Highly recommend and will call back for any future needs.

Angela Nuckles

Justin was on time, friendly, and explained exactly what he was going to do to repair the faucet in our bathtub. He showed us the repair when he was finished and that it worked properly. We will definitely recommend Justin and use him again!

Team UNiTY

Dustin did a great job explaining everything and resolving quickly!!

Denise Gimlin

This is the third time I've worked with Justin, and couldn't be happier with his work, his attitude, and professionalism. I hear him constantly training his assistant, Dante, explaining every step, not just what to do, but why it needs to be done. Dante is a hard worker and seems to be absorbing all that Justin is telling him. They work hard and efficiently, don't leave a mess, and are always pleasant to deal with.

GARY WILLIS

Willie came out to look at 3 different issues we were having. He was thorough in explaining and showing what the causes of the issues were. He laid out a detailed explanation of what they would do to fix the issues and got me into the system to be scheduled. Very nice and polite, great experience.

Tyler S

Craig came out and unclogged my drain. He was the most friendly and professional technician I think I've ever dealt with. You can tell he cares about the customer. If I could I would only request service from him although the other techs have been great as well. Highly recommend this company.

Kieth Ellingson

Showed up short time after call explained what was going on with ac what replacement it needed and how much it would be will definitely use again.

Marla Bentz

Willie did a great job. Very polite, professional, and on time.

Titus McQuinn

Will continue to call upon company if needed, professional, showed up when no one else could for an emergency fix, and comfortable to talk with of any issues, thank you.

Chuck Koeber

We had our furnace repaired. They do live up to their name and show up on time. They also work fast do great work. Tony and his assistant are very personable and do a great job explaining what the problem is and what it requires to fix. They also left me their private number to call if the furnace had any further issues so I could skip the call to the dispatcher. I also had On Time do plumbing work a few weeks ago and as with this call, they were on time and quickly fixed the issues. I would recommend On Time for your heating and air and/or plumbing needs. I would add that they wore a mask at all times, which I greatly appreciated given the high risk of COVID-19 for one of our family members.

Steven Howard

Justin did a fantastic job identifying the part that failed on my water heater. Fortunately had the part on hand, replaced it and did the sediment flush at the same time. Did a great job on educating me and I look forward to working with him on any of my other future plumbing repair needs.

Kim Hawkins

Very friendly, came the day after Thanksgiving & it was reasonable! Would def recommend!!

Ken D

The tech was professional and very helpful. Would highly recommend!

Danapie1983

Sam service today was exceptional. Answered all my questions about current work and gave detailed information on work we are considering having done at a later date. Couldn't be happier with the service we got today and plan on using this company this spring.

Alyssa De La Cruz

Jason did an amazing job fixing our store restrooms! He got it done immediately and restrooms were up and running that same day! Highly recommend him!

shawn pike

Jake was great at explaining why the system failed and fixing the issue. Was on time and repaired my AC unit quickly. Would highly reccomend.

Angela Benchama

Willie and Cody were very professional and did excellent work!

Angie Burke

Showed up on time and did the work fast they were very professional.

anna kaiser

I am thankful for choosing them to help us out. Kevin was very friendly, on time, and helpful. He went out of his way to search for a needed part and came back the same day so we didn't have to wait. That kind of response is really appreciated when dealing with water issues. Great job and thank you!

Dusty Rodriguez

William was very fast and efficient great service answered all and any questions I had

Miranda Kober

Let me just say, that my experience with On Time Plumbing was wonderful. The initial service call was professional to the service we received. I received a call from a wonderful technician Willie to come service our toilet issue. Willie was effective with the work he provided, and he answered all of my questions. He resolved my plumbing issues, and provided my family peace of mind. As a first impression and overall experience of this company, I will highly recommend this company because of the service provided from the technician Willie that I worked with.

Brandy Bean

What an awesome company !! my repairman called me it was an easy fix as in reset button ..he walked me through it over the phone couldn't have been more grateful other companies could charge you a bundle for something like that this was an easy fix and they made it happen thank you so much to my repairman Kevin D who called me and walk me through the process thank you so much Brandy Bean

Sara Eckhart

Great service all around from first call to schedule appointment through every step of the process along the way up to completion of the job. Willie and Sam were great! Took a lot of care to make sure not only that they fixed the issue, but took steps to make sure the issue would not happen again in the future. I've used this company for all of my plumbing, heating, and cooling needs since moving into this house 3 years ago and they are always amazing.

Billy Dempsey

Craig & Justin were AWESOME they arrived assessed the situation and took care of the problem. After finishing they gave us suggestions on how to keep the line clear. I will definitely call them when I need expertise in plumbing. They are to be commended. A job well done. I will definitely tell my family and friends about the great service I received.

Zach Hull

Craig Parsons was quick to call after hours when I called for help after my sewer was backing up in my basement. He asked the right questions to determine what services were probably need and quoted me the price for that. He then came to my house at night in 14• weather as quick as he could. When he got here he confirmed the issue then worked quickly to clear the line by removing some roots. He explained everything and gave me information on other services in the future. The price was exactly what he quoted on the phone. Craig Parsons and is one of the most friendly and cheerful person I have ever met. Craig was very knowledgeable and explained everything. Thanks Craig for your work and helping me in my time of need.

Erin Reynolds

Sam was extremely nice and professional! He also communicated every part of the process with us.

PAPA-P

William, "Willy" Metzger is an outstanding individual. He is the personification and epitome of integrity. He's a remnant of days when people took pride in their customer service and aimed to please! Having Willy work in my house was like having an old friend stop by to visit. Today's working youth could learn so much from him. (If they took the time to pay attention). Thank you Willy! Stay exceptional!

Mallory Marshall

Willy was great! He handled the problem after hunting it down he made sure we shouldn't have any more issues. He let me know what was going on and was great to work with. I've had other issues with on time plumbing but willy was great and thanks to his good service I'll use them again after saying I never would. Good employees truly make a company and on time sure is lucky to have an employee like him!

Ryan Leaming

This company has been so responsive and helpful with every need that we have had. They have been easy to communicate with and always available for any questions. What should have been a stressful Ordeal was easily taken care of and much less stressful due to their kindness. We worked with Jeremy specifically and he was absolutely amazing- he explained everything thoroughly and was open and honest about what the work entailed. The turn around time was quick and we will definitely be using On Time Plumbing again!

Brett Thomas

Greg and Jason went above and beyond to make sure my plumbing issues were resolved. They were on time, very professional, detail oriented, and finished the job in a timely manner. What a breath of fresh air it is to finally find plumbers that are transparent about the possible issues and the courtesy to clean up afterwards and also double check their work. I highly recommend these guys and I will continue to do business with them in the future.

Debra Grove

We used on Time Plumbing before and we were very happy with the Repair and Justin the gentleman who did the repair. He is honest, straightforward, extremely knowledgeable and a Very Kind Young man. That is why we requested him again for this Service call. He got the job done. We will continue to use this company and Justin will be the Person we will continue to Request.

J F

Willy did an amazing job on the plumbing issue I had in my laundry room! He was very professional, answered all of my questions, and extremely knowledgeable and helpful! I will recommend Willy from On Time Plumbing to all my clients that are having issues with their plumbing! 100% satisfied with the job and the clean work place left by Willy! Thanks for a good job done right!

Stacee Olden

Highly recommend this company. Thanks for the providing great service, Willie!

Krista Jackson

The company was fine. Crystal was very helpful with our issues with AHS. Justin and his assistant were efficient and accurate and also pleasant and neat. We'd want them back again.

Joe Davis

My 20 year old AC unit quit working Saturday night 7-31-21. On Sunday morning I started reading reviews for AC service companies. I chose On Time Plumbing, Heating, and Air. I called and got their answering service and left a message with them. Within a few minutes I received a call back from their tech Sam F. He ask about my situation with my non working AC unit and told about what time he would arrive to check the unit out. Sam was on time and a very courteous technician. He checked my AC unit and found the problem. He had the part on hand to get it up and running. He gave the unit a check over and advised me on some things I might do to keep the old girl running a bit longer and told me my options on a new replacement unit. The service call was reasonably priced for a Sunday morning emergency call. I am very happy with the work done. I will use this company again and would recommend them to anyone who needs heating and air work done.

roburt Sonjohn

Gregg and Jay did an excellent job on replacing our sink drain line. They were always here when needed and they kept working until job was completely done. They very friendly and concerned about our problem and took care of it in a professional manner. I would highly recommend them for any repair needed to anyone who needs the job done👍👍

Cierra Smith

Amazing they showed up and got the job done . Great communication and experience affordable

Elizabeth Norris

Willy was very attentive to our families needs & his knowledge and ability to address the problem eased this process. Water leaks are never fun but having a friendly & professional plumber come to our aide really helped everyone’s anxiety about the repair process. Thank you Willy for being so Personable and kind!

Andy Mayfield

I was very pleased with the customer service and workmanship of this company. Willy was very friendly and professional. There timeliness and customer service is the best. Great work I'll definitely use On time for any of my future plumbing or heat and ac issues. Thanks again!

Vince Reid

Jason replace my old toilet he was very professional and knowledgeable

Mary Alice B

Service was prompt and professional and the technician was knowledgeable and helpful. I would definitely recommend.

Jana Ghitis

Willie was very kind and very helpful. He did an excellent job taking care of my toilet. I would highly recommend anyone using this company and especially Willie! He's welcome back to help me anytime! He was very knowledgeable and very helpful. I'm very pleased with this company and with this worker. He was prompt and very professional. Thank you, Willie! Jana Ghitis

patricia Bennett

Willie’s crew is always so helpful, he explained everything clearly and gave us the options available. The crew was professional, respectful of our home and kind to our pets. Willie always explains the cost and the job with no surprises when the bill is presented.

Chad McAsey

We use On Time exclusively for all of our plumbing and HVAC needs. Great company to work with. Matt and Kevin were very good to work with and really took the time to find our issue and make sure it was resolved before they left.

Rene Strickler

Kevin was amazing he was polite, professional, and answered all my questions. Felt comfortable with him in my home New plumbing issue. They came out again and man I'm so glad to have these guys do this work for me. Good people good service great company!

Kansas Swagg entertainment

Craig was great he was very professional and gave me a lot of knowledge. I will for sure be calling On Time Plumbing again if I ever have any problems and asking for Craig. Top service company. They gave me enough time to leave work to make it to the appointment.

Scott Goodpaster

Craig. Our Service guy for Company. Did a Great Job. He was very professional. Easy to understand as he walked me through everything he was going to do. He was very polite. Felt very comfortable with him working in my House. Drain Unclogged and working like new. I will be returning to this company for any further plumbing services I may need in the Future.

Brett M

Worked with a couple great people from this team. Jeremy and Brandon. Jeremy was very friendly and even took the time to have a phone call with us late on a Friday evening to figure out what was happening. Brandon was the one who came and helped clean out the clog and was very easy going and also very friendly. They both worked with me to find the best solution to our problem. Could not be more pleased with this company and how prompt, hospitable, and efficient they were! Give them a call!

Colton Durham

Had a huge problem with my main sewer line and I couldn’t flush any water down for several days. On Time Plumbing and their staff were very professional, on time, quick, and responsive to all of my needs in order to repair my line correctly. They were all personable and worked hard to get the job done. Would highly recommend them!

Connie Helm

Willy was very personable, professional, and efficient in taking care of our problem.

linda rials

My kitchen sink was stopped up so I called On Time Plumbing. They said they would schedule a tech between 8 and 5, so I resigned myself to being home all day. I was pleasantly surprised when the tech called at 10am and said he was on his way. He was a very nice and personable young man and was very knowledgeable about plumbing. He also seemed to enjoy the work he does. His name was Anthony and he is definitely a professional. My sink was leaking underneath as well and he said the pipes were not connecting right and needed to be routed differently to work better. It was expensive but he did do an excellent job. I had him give me some business cards so I could tell my neighbors what a great company this is.

Phil Wright

Jeremy came out super quickly and went above/beyond to get our sump pump repair completed. Couldn’t be more thankful and appreciative. Have always done good work for me in the past as well. Just got done fixing two toilets for us as well. Has always done great work when they have been out to work on any of our home.

Julie Perigo

Willie was great. He explained what was causing the leak and how it was going to be fixed. Very kind and courteous and suggested how to deal with other issues we were having. We will most definitely ask for Willie again. "OnTime Plumping" is a winning service company in our book.

lindy rogers

Had few issues start happening, they had no problem coming out and went above and beyond to help us! Great advice, quick scheduling, good customer service.

Roxanne Holden

We have had Willie come out for two separate plumbing issues. He was very professional and helpful each time. I recommend him and his company for your plumbing needs. I will have him back a third time to install a new kitchen sink.

Mindy Bluhm

Greg was amazing and friendly. He even interacted with my dogs when I thought my dogs were just being annoying. He deserves many many thumbs up!

Eric Schaffer

Mark was on time, answered all of questions, and was very professional. Great job

Tiffany Aitchison

We had trouble with our home warranty finding a company to fix our a/c unit. I called on time plumbing late Friday night and Chris called a little later to let me know he would be out the following day. He came out and spent HOURS at our house making sure my kids wouldn't have to spend another night in a house that had been 86 degrees. He left after 8 pm. He definitely deserves a raise!

Bianca Iacopelli

The plumber was very quick to respond to an emergency call on a Sunday. He replaced the broken water main valve quickly and with a valve that will be easier to use and less prone to breakage. He was friendly and courteous. Would definitely recommend.

Daniel Bateman

I have had them over a few times now and they always do a great job, they are contracted through my home warranty. but I call them for things that are not covered because they are that good.

Drake Reinhard

Craig with On Time was great! We have been having issues with backups and have had multiple people look at the issue, but nobody is sure what’s going on. While the issue wasn’t fount since we couldn’t recreate it, Craig was extremely courteous and tried everything he could to ensure we didn’t have issues that could be fixed. We weren’t charged for his time since no work was actually performed which was AWESOME. I will definitely make sure to call On Time and Craig if we have issues in the future.

Erik Burling

I was incredibly impressed with the repair I received from Sam on my Garbage Disposal. He called ahead, was on time, incredibly thoughtful of my home and space, and solved the problem right away. I have recommended this service to everyone in my family!! 5 STARS!

Steve W

Easy to deal with—very responsive in urgently need repair. Very professional in discussing the problem and options.

Chip Baughman

I’ve used On Time Plumbing for the last year. I’ve always been impressed with the staff they’re very courteous knowledgeable and tidy. They do a great job of explaining the problem and what they did to fix it and giving some advice on what I can do to prevent it in the future. Recommend him highly thank you

Wesley Grigg

I've had this company perform plumbing work through American Homeshield and every time they have been professional and knowledgeable in their work. In this instance, I called and got scheduled the same day within a couple hours of calling. This time, they inspected and replaced an outdoor water faucet (hose bit) that had burst due to the recent freezing weather. They worked quickly and got the bit replaced. They cleaned up the work area (had to cut a hole in the interior wall and install a panel for easy future access) and everything is working perfectly. I will be relying on them for future plumbing work.

Far Above Rubies

Willy did an excellent job! He took time to figure out the issue and fixed it quickly. He was kind to myself and my children as they made noise around the house while he worked. We are highly satisfied by his performance. We would highly recommend on time heating and cooling due to his professional mannerisms. -Dotson family

Hannah Brown

The most respectful and responsible company I’ve used so far! Highly recommend!

Kayla Wilson

Had three different companies out and Brandon managed to finally get me fixed up!! Highly impressed!

Jack Brand

Jesse was our technician and he was great! He was personable and got the job done with a high level of attention to detail and thoroughly tested it before he was finished. Not only that, he was an excellent communicator both with me, and in working with my home warranty company. I will ask for him personally if I need work in the future. I definitely recommend this company. * I tried to post this favorable review earlier today, but for some reason, it didn’t show, so I am re-posting.

Doc Megonigle

I cannot thank you enough for the service you provided for me. My garbage disposal had started to leak straight through the housing of my old disposal and I was on able to use my kitchen sink because of that. Are you quick to respond? Heck yeah, quicker than lightning! You were very kind and while you were here doing the garbage disposal replacement. You diagnosed the symptoms very quickly and knew instantly that you needed to replace it. Then you went back to the warehouse to get a disposal that would fit my needs. Even this was a very short period of time because you were to the warehouse and back in just a few minutes. I was amazed at how quickly the replacement was installed and the work you did is amazing. I’d also like to note that you took good care of me and gave me an even better garbage disposal that I had in the first place. I had a 1/3 hp disposal and you replaced it with a 1/2 hp model. On a special note I’d like to thank you because I know you’re on a busy schedule however you took the time to look at my water heater system to tell me yes or no whether you could do replacement with a tankless water heater system the guy that I previously bought and have never gotten around to getting it installed. I look forward to getting your quote for that job. I also want to let your boss know that I don’t really know what you’re being paid however, because of the fantastic, fast, professional, kind, I can’t think of all the words to describe how happy I am with your service, please whoever you are the boss of these men, they deserve a very big raise. Thank you Brian very much you and your apprentice are the absolute BEST!!! Update: 10/12/2021…..Please contact me with the estimated quote for the installation of my tankless water heater ASAP!!! I’m still seriously interested in the cost of the Job and waiting patiently for your reply.

Brandon Kasel

Dustin was awesome. Willing to help after hours if needed.

Tyrone Baker

Great attention to detail. Great professional attitude and he loves his job.

Pamela Schroeder

Justin, the technician that came to my rescue, was on time, professional, knowledgeable, helpful, and kind. If I could give him 10 stars I would. He took the time to show me the problem, explain how and why it happened, and walk me through everything necessary to repair the issue. I was matched with On Time by my home warranty company and while my initial anxiety was high and my expectations low (having had issues with my home warranty in the past) my concerns were quickly put to rest and my expectations greatly exceeded. I wouldn't hesitate to contact On Time in the future for my plumbing needs.

Joyce Stewart

Justin and Sam are TERRIFIC!! They are very professional and I can tell they take pride in what they do. Justin is very knowledgeable and made sure he was doing the job correctly. They were very careful to be considerate of our property and left things very neat. They carried off their trash and the box. They also took the time to make sure we understood how to operate the new hot water heater. They were kind and treated my husband and I both with respect. I would not hesitate to recommend them to anyone else and I would certainly call on them again if we have any other plumbing issues.

Genny M

It was time to have my AC unit replaced and throughout the entire process Chris was very helpful and professional. Answered any and all questions I could come up with and was always prompt and on time the multiple occasions he had to come out to the house. I would definitely recommend him to anyone who was looking for these services.

Michael Wireman

Jeremy was our representative that came out. He did a wonderful job in a timely manor and didn't charge us for anything we didn't need. He in fact helped us avoid paying too much! He was very professional and personable and we definitely recommend this company. *Edit* Justin came today to finish our install and he was just as professional and personable as Jeremy! This company really knows how to hire workers who represent the company very well!

debg4971

I would call On Time Plumbing out again and again. I have had them out to update bathroom faucets, change humidifier ..filters all work has been done with quality and professionalism. Thanks Adam for finding the leak in my furnace that another company ignored when I had them out for my furnace’s pre-season check. Adam, Sam, Jeremy, Justin...you guys are top notch...thank you for your hard work and dedication ...I appreciate it!

Celia Lin

We were getting a new dishwasher installed when part of the sink pipes broke. This was who our home warranty sent over and Willy was great. He fixed this issue up so now we can use our kitchen sink again

Nicolas Ouano

Kevin from On Time plumbing and heating was extremely helpful and really kind— I was worried I was missing something incredibly obvious, and didn’t want to be embarrassed, but never once did he make me feel embarrassed for calling out a plumber. I’m really new to gas-powered water heaters, and I wasnt sure exactly what was the issue with the pilot flame not becoming lit. Worrying that it might be a larger issue, I wanted the expertise of a real plumber. They were able to dispatch him same-day, and he diagnosed the issue with my water heater and fixed it within minutes. When it started making some rattling noise right before he left, he promptly checked it out and made sure it wasn’t a larger issue. He also put on boot covers to prevent leaving tracks in the house, and wore a mask the entire time to keep us both safe and healthy. I honestly was surprised at how easy and pleasant this experience was. I am a first time homeowner and I spent the whole day crawling around in the crawl space trying to figure this out. I should’ve just called them earlier— the service charge was not much at all and would have saved me hours of worrying and getting in the mud. Definitely gonna use this company again in the future.

Stacy Modlin

Justin Jeremy and Cody were all very professional, courteous, and very friendly. Jeremy came out for the initial call on Tuesday afternoon, he was very helpful and understanding with with the current situation going on in our economy and helped us with figure out a way to get it done efficiently and quickly. I have used your company many times with me having American Home shield insurance, your company has always been courteous and knowledgeable. You have a wonderful team of professionals that work for you. Thank you again Stacy Modlin

Audrey Wolters

Company was flexible when I needed to reschedule and the technician was polite and helpful. He was willing to answer questions and give recommendations about future maintenance for an older water heater. As a first time home owner, we were very thankful!

Tracy Gonzalez

They were able to get out and get us fixed up very quickly! The customer service from Courtney was great. The techs were very friendly and professional. I also appreciated the follow up. Thank you, we won’t hesitate to call again!

Cory Norton

We've used On-Time multiple times and will continue to call them for any plumbing issues we have. Each service tech we've had has been extremely helpful and exceeded our expectations with each job completed. Outstanding work and service. We thank you!!

David McAdam

I am thankful for the good work done by Anthony, Kevin, and their team to get our water issues resolved and the champion valve for our sprinkler system and water main fixed. They were responsive in coming out and identifying the issues, explaining alternatives to me, and striving to provide good service. Rather than rush to try to finish up the job, they wanted to let things dry out after the initial dig, before attaching the new valves and piping. Despite the hot weather, they worked hard to get the job done and had a positive, pleasant attitude towards me as their customer. I would recommend them for getting plumbing needs addressed!

Jan Moyer

They arrived when scheduled, promptly diagnosed the problem, and efficiently fixed the problem. They were friendly and professional and I will use them again for any plumbing problems I encounter in the future.

Michael Flores

I went with these folks because of their Google reviews. All the positives are true!! These guys replaced my kitchen sink and faucet professionally, quickly and very reasonably priced. Kevin, Greg and Brandon are polite and professional. They truly do “know their stuff.” Highest recommendation! They’re “my” plumber from now on!

Tabitha Brownell

They were quick to respond and hear within the hour. Very happy with this company!

Jerry Hill

They have came to my house 3 different times and 3 different technicians. They are all extremely prompt and very professional. They go way above and beyond to make sure that you are happy. Kevin, David and Anthony did a great job. David and Anthony took the time to carefully remove my wooden floors to make sure they didnt get damaged. They are very informative and willing to answer any questions you have. I would recommend this company to anyone who is needing plumbing work done on their home!

Jeuly Rodriguez

Justin & Sam arrived on time, were both very good communicators. They went above and beyond what was expected of them. They were courteous and knowledgeable and I plan on having them both back on another plumbing project!

Joell28

Willie and Brad came out to check for possible leak in the bathroom and they were very thorough. I appreciated their professionalism and their candor. I would recommend them to my friends and family.

Maria Mannani

Justin came out today to inspect my sump pump. He was super friendly, thorough, and honest. Their quotes are competitive too. Based on my experience today, I will likely be using them to replace our current sump pump in the near future. Justin was great! I would highly recommend On Time Plumbing!

Gabriel Christopher

Justin was very professional and answered any questions I had. The install itself caused a few problems and Justin was very accommodating throughout the entire process. Will definitely use these guys again for any other plumbing needs

Andrew Pelato

We had a few leaks that we thought we small. It turned out that it was a slab leak in two different places. These guys were able to come the week of Christmas and fix all leaks. They went ahead and replaced all of our water lines! Beat company for all of your plumbing needs!

C&D Gaglia

Jeremy was our plumber today. I cannot say enough nice things about this young man. Not only was he professional, but he also went out of his way to answer any questions we had. He found our clean out, which saved us a lot of money. He was only here about 30 minutes, and now my plumbing works great! I would never call anyone else for our plumbing needs. I highly recommend this company. You can trust them. Craig and Denise Gaglia

Ken

So, the A/C was not keeping up and the team at On Time Plumbing and Heating got us an appointment right away. Chris came out several times and worked hard and diligently to diagnose our problem and get it up and running. He also had Sam come with him the second time.. The professionalism and courtesy did not go unnoticed. They worked a long time on our system and finally got it up and running for us. Thank you for having patience and working so hard to get it going.

Dominique Duque

My water heater had to be replaced and Brian did an exceptional job installing, was earlier than the window given and did more than what was expected. He ended up saving me a lot of money in the end. It is truly appreciated. Would use again and will recommend.

Joey Trumbull

Extremely quick response time and communication was great. Technician (Chris) that came out was professional and knowledgeable about the problem and fixed the issue faster than I expected. He took the time to show me the parts and explained how the system works; I appreciated that because I know nothing about air conditioners. They have been referred twice and didn’t disappoint either time. Definitely a 5 star company as well as the technicians.

Kevin Darriugh

Courteous and professional cleaned up after himself. kept me in the loop from start to finish.my house feels a whole lot cooler

Justin

On Time definitely lived up to their name “On Time.” Willie gave me a heads up he was on his way to my home, well ahead of the scheduled time. Upon arrival, he quickly diagnosed the problem and came up with the best possible solution. He, and the office staff, were utmost professional and friendly as well. I would highly recommend On Time for any plumbing needs. Thanks guys!

Mallory Forry

Chris G. and Sam F. looked at, diagnosed, and installed a new AC unit for us all in the same day. They were kind, professional, and thorough in their work. I will never call another company or repair man after the wonderful work these two did!

Jo Kerby

Excellent, efficient service every time. Every time I call, they are there the same day, often within hours. Let's face it, plumbing is expensive, but these guys do their best to keep it affordable without saccrificing quality or safety. Anthony has been my technician more than once. He is professional and courteous. Couldn't ask for better!

The Dalaigh

Called them out because my heater was not keeping up with the cold temperatures outside. They told me the repair guys had an appointment that day, but they'd fit me in. Called me when they became available, and came right over. Found the problem, and got everything fixed and good to go in no time. They explained everything to me, and made sure that I understood all of it. Pricw was very fair, and I will definitely be calling them for all future needs.

Michael Skach

We had a great experience with On Time. Craig Parsons was very helpful explaining what all could be causing our sewage to back up and then explained how he was going to go about fixing it. He made quick work of the clog and everything was flowing correctly in no time. We will be using them again, I'm sure.

Joseph Kittel

I work for Locke Supply. I have witnessed many time Greg going out of his way to help advise our customer with their issues. More times then not I'm pretty sure Greg got business from doing this. I've been so impressed with the way he can put people at ease with their issue's that I personally keep Ontime on my phone and always recommend this service. I've worked around many contractors but none as professional and caring as Greg. Thank you for choosing me for this survey. J. L. Kittel.

Jacqueline Gordon

Yesterday Willie and Kevin worked on a clean out resolving my sewer line problem and saved me a lot of money. They were friendly, efficient and willing to answer all my questions. Willie also fixed two toilet tanks that had issues thus taking care of my plumbing concerns. Willie did an excellent job and was very thorough! I highly recommend On Time Plumbing and definitely will utilize this company again for any future plumbing needs! Exceptional service, thank you!

Mariann Bardezbain

We had our countertop replaced yesterday and still needed the water lines, garbage disposal and the dishwasher all hooked back up. Our friend who was to do this today called in sick. I called On Time Plumbing due to the great reviews I saw online and was glad I did. Justin came out within two hours of our call and got everything hooked up perfectly. We will definitely use this company again and ask for Justin. Great service, pricing, and professional. Thank you!

Cody Loyd

Dustin was very professional and kind. He cleaned up the mess and made sure that I understood everything that he was doing

Dianna Schuessler

Initially had to wait til the next day to have a repair tech come out to check our water heater as they were down 3 techs which is understandable. but when warranty company finally gave the okay we still had to wait a few days (which turned into 1 week total from time of our initial call for service) before installing. The plumber who installed did a great job!

curtis glass

We had an excellent experience with On Time Plumbing, Heating & Air! They came out within a few hours of receiving our call and unclogged our drain in a matter of minutes. We will definitely use them again!

Harrison Sinclair

We were one of many frozen pipe calls during a cold front. Brian called us up and suggested ways to remedy it ourselves, even offered to buy a space heater for us when he was out and about. In the end we couldnt get it done ourselves and had to have the guys come out. They were timely, friendly, honest folk doing a great service for the city during bad winter weather. On-time will be my go to for any and all plumbing needs I have from here on out.

Brandon Badder

This was a great experience, the technician was very helpful and informative. He explained the entire process making sure I understood exactly what he was doing. I will recommend Justing and On Time Plumbing, Heating & Air to everyone.

Debra Washington

Chris was great. He was courteous and professional. He did a good job of fixing the problem, sticking with what he was approved to do. The only problem was the scheduling. The appointment was originally scheduled from Noon to 4 pm. We received a call this morning stating they could actually come out during the morning time slot. I put off my errands and stayed home so that I'd be here when he arrived. Well, he arrived around 2 or 2:30 pm. I don't understand why they would call and say they could come earlier, when they actually didn't come until later. But again, Chris did a good job.

Chantal Nez

He was extremely professional and offered great advice to help avoid the problem from occurring.

Theresa Harris

Jeremy from On Time Plumbing was very professional. He explained fully what was going on with our situation and how he was going to fix it. I received a appointment time frame and he showed up sooner than I expected. He also alerted us to some other issues we might have down the road that we need to look at. Will use them again!

Brianna Morrison

We would 100% recommend this company. We bought a house built in 1935 and have had issues with our shower drain since day one. Greg was amazing in coming out twice and diagnosing the problem as much more than originally planned. The guys returned promptly after I scheduled and fixed the issue faster than expected. The guys had more issues than originally planned but aided in making the whole process as painless as possible. They even did well with my bark intimidating dogs. So far we have had none of the issues we previously struggled with. So thank you all!

Bonnie Dakan

Scheduler was warm and friendly and helpful!! Jeremy- plumber was professional, friendly and helpful. Could not ask for better service. Justin was sent this time. He was friendly, experienced and corrected all problems in record time. I am very satisfied with On Time Plumbing service!!

Preston Whisler

Colton show up on time and did the work and a fast paced and did a good job and very nice guy to

Monica Sporleder

My repair man Kevin was early which I liked. He was very friendly and professional. He fixed my issue and left a clean space when finished. He went above and beyond with his service. I would recommend him and his company to anyone that wants five star service. Thank you!

Spdracr675R Daytona

Very quick and professional. Figured out the issue and was very quick to get service back up and running.

Niamh Black

Have used On Time Plumbing on at least six occasions since we moved into our house. We had an old heating, air and water and over the last three years since we moved in all parts that were possible to fail in our over 20 year old systems did. On each occasion Tony or Amber came promptly and gave a fair, clear estimate for work and were quick to fix exactly what was needed. On more than one occasion they have come out and checked or solved issues at no charge. They are an excellent outfit, highly recommended.

Leah Tajchman

The plumber called to let me know his name and about how long it would be before his arrival. My 4 YO likes to watch people work and talk their ear off. Both plumbers were very understanding. They were informative on the work being done, and accurate in estimates of time. Very professional and respectful.

Emily Fun Pianos

Willy came out to work on our toilet that was leaking and man was he great! We felt like he took the time and care to really assess and fix the problem. We weren't terribly concerned, but he did wear a mask the entire time and shoe covers (if that matters to you during this COVID time). We will definitely be using On Time Plumbing again! What a great company!!

Richard Vaughan

Greg just does a fantastic job, always goes the extra mile.

Josh

Excellent work done, technicians explained everything to my satisfaction. They worked quickly and helped direct me to who to talk to for payment options. I liked receiving a notification on when they'd be here and getting a follow-up call shortly after. Price was lower than I expected even in spite of having to do more work than I anticipated before initially calling. Even arranged a city inspection with the price to ensure everything was to code. Extremely happy with the entire experience. Will definitely use again next time plumbing services are needed!

Tiffany Hight

Jeremy, was prompt, very professional and quicker than I could ever imagine! His estimate was accurate and it fixed the issue with our shower pressure immediately! I highly recommend On time Plumbing to anyone in the area!!

Megan

We used On Time Plumbing through our home warranty. There was some miscommunication regarding the initial issue, however, On Time Plumbing reached out to us and made sure everything was corrected. The woman over the phone was very respectful and understanding. Because of her quick action I will definitely give them a call in the future! Thank you On Time for caring about your customers!

kathy ruddick

Anthony was super! Very professional, knowledgeable, and friendly. He took time to explain everything to me and offered several options. I will definitely use your company again and have recommended you to friends.

David Marck

Mr. Willy and Mr. Kevin both provided exceptional service today. They went above and beyond all expectations. From my family and I we thank you both as-well as your company for hiring such excellent tradesman. Keep up the great work!

Miranda N

Chris came out and had my heater up and running in no time. He looked at it and knew right away what the problem was and fixed in no time. I will be calling for his services again in the future. Thanks so much!

Cody Alstatt

Jake arrived immediately and took over the situation professionally and ensured a quick cleaning, assessment and fix. His knowledge was very capable and corrected the problem in an expedited manner. Great Work to Jake and the other On Time Plumbing team!

Danella Hardy

Company was great in every aspect of service. Technicians Sam and Tony made room in their already full schedule to tend to the service call. They were very inform ative, friendly and they got the job done correctly and quickly. I would definitely use this company for any heating and cooling needs. Great company and staff!!

Akeem Payne

Our water was not coming on at all. They took the time to fix the problem, that took roughly like 30 minutes. Wasn't long at all. Quick easy fix. The price was ok. Wasn't to bad but reasonable. Thank you guys for such a great job.

Quentin Farris

Was able to fit me in same day. Quick service that was gone right the first time.

Tyler Katz

Great experience with this company! All started with Sierra squeezing us in as soon as she could (with a pregnant wife at home and no AC this was a must). Followed up with Chris the Service Tech coming out to charge us up with Freon, ended up having a leak in the house which Chris took time out of his day to repair when he still had other homes he had to get to the same day. Overall amazing service all the way around, would recommend to anyone for their Heatjng/AC needs.

Helen Hallowell

They were there when they said they would be they did the job in a short amount of time & it was a very fair price

K Clark

Worked quickly and efficiently, highly recommend Brandon for your HVAC needs

Pete Watson

With all the recent rain I feel fortunate that when my sump pump failed it failed to turn off. Now on to the real reason you’re reading this review. We had On Time Plumbing come out to the house to troubleshoot this issue. The float switch had failed and the unit was dated. We also have a water powered back-up that when originally installed was wrong and ultimately pumped water into the sump rather than out. With our dated unit we chose to go with a new half horse power pump. Our technician was Willie who had to go get the pump and some other supplies to complete the install. While installing the new pump he noted the reason for the water back up not working correctly and installed an additional check valve in the system. Willie was courteous and shared a lot of information on the system. He also installed the new system in about an hour. When Willie was done he thoroughly explained what was wrong and how he fixed the issue to my wife and me. Ultimately, if I have future plumbing needs I will be contacting On Time Plumbing and requesting Willie if available.

Scott Henry

Needed a pin hole leak fixed. My wife called around but couldn’t get anyone to come by. She called On time plumbing and they were there in 20 minutes and had the job finished in less than two hours and charged me what they quoted which was reasonable to us. Thank you Greg and Jason.

Duy Do

Craig was very friendly, professional and clean. He knew what to do and was quick to replace my disposal. I wouldn't hesitate to use On Time Plumbing& Heating again. Be sure to ask for Craig for any plumbing needs.

Jordan Wright

These guys were amazing. They went above and beyond to take care of my sewer issue. The home warranty didn't cover the repair that they had to do, but they got it taken care of for a reasonable price. Also, they even came back and followed up on the repair, free of charge. Anthony and Jeremy were the guys that did the work, and their customer service was great.

Quingar

Floor drain in basement was backing up, was able to snake it. Original tech was unable to make it, but company was able to assign another tech quickly and he was able to work me into his schedule. Very open and upfront with any issues he saw. Would recommend again.

Marco Benitez

On Time plumbing answered our call quickly and professionally. They let us know all of the costs involved and gave us a fair price. They were able to squeeze us into a busy holiday schedule and fix our water heater. Thank goodness for them. Highly recommend!

Justin Streeter

Tony and Sam installed our new furnace. They showed up when they said and even got us in quickly to accommodate the closing on home. They were the most polite gentleman that has ever done work for me. They worked quickly and explained everything they had done. Highly recommended these guys anytime!!

Brittney Leuze

These guys are great! They were able to get out to me the same day I called for service on my Air Conditioning. They sent me a text confirming the appointment and the technician called me 20 minutes before arriving. The technician was very nice and personable. He clearly explained what needed to be fixed to resolve the issue and told me if anything went wrong with it, they would come back out right away to get it taken care of. I would definitely recommend this company!

Kay Lynn Lambke

This was a job that needed to be done on a budget and the technician was very helpful in explaining options, and the benefits of each. I have used this company for plumbing and for heat and air and would definitely recommend them.

Pat Morgan

I was very pleased with service. Our air conditioner in home was not cooling. I was worried about my dogs getting hot. I called One Time. They arrived at home in couple of hours. They worked quickly & efficiently. Price was reasonable. Dogs & us are cool now. I do recommend One Time highly.

C B

American home shield sent us people from this company. Very good. Fast, knowledgeable, and nice. I had a water leakage at night, since the floor is new wood floor, we donot know what to do. My husband called the guy who came to fix our other issues. I really appreciate him picking up the phone late at night. He recommended us a great company who can help with our issue and I am going to write a good review about the company he recommended.

Chris Lassley

Justin was very professional and right on time. I appreciated his knowledge when helping me understand the issues with the sewer. Keep up the good work!

David Siebert

The person helping me, Craig? Was very nice and helped me to understand how to avoid the issue in the future an how serious it can become. Hopefully I won't need a plumber in the near future, but if I do I'll definitely call these guys again. Great job.

Rebecca B.

I am very happy with this company. They came out on time and worked to find the issue of the clog. Craig and Anthony were professional, polite, and explained the steps that had to be taken. I would recommend and will use this company again when/if needed.

Heather Bouler

I had a very positive experience with On Time Plumbing and Heating. The gentleman sent out to my home was very professional and sincerely cared about my problem. They were able to get it fixed timely and the cost was very reasonable. I highly recommend!!

Lanetta Hairston

William Metzger came into my home and put on protective wear in order to not get anything dirty. During his assessment, he explained everything to me in detail so that I understood what was going to happen. Luckily everything went well and nothing major was needed. He was very considerate and friendly, nice to speak with. Very knowledgeable about his job and how to prevent things from becoming a problem later on. Thank you for your professionalism.

Mark Ingram

Both technicians were extremely helpful, professional and polite. Work was completed quickly and my mom was extremely pleased with the experience. Awesome job guys!!!!

Clyde Helton

Excellent workmanship and extremely knowledgeable Tech. Anthony knows his stuff when it comes to getting the job done in a timely and professional manner. The coordinator for On Time Plumbing, Courtney, helped to get the job scheduled to be done at my convenience. The whole job experience was absolutely wonderful. I would definitely recommend On Time Plumbing to anyone who wants a task completed on time and done right.

Kyle Young

Mr. William Metzger did a fantastic job installing and patching a sheet rock hole for me . His service was great , quick and his quality was phenomenal!! I would recommend his work and I made sure to grab his card when I need him again .

Evan Lamunyon

Greg & Jason were excellent, work was top notch, fast & friendly service.

Kylee Utt

Willie was amazing! Courteous, professional and honest. He came in and got the job done quickly, and with his expertise he knew exactly what the problem was right away. I would 100% use this company, and Willie over and over! Super friendly and fast.

Kayte Brummett

On Time Plumbing was wonderful to work with and very accommodating. I called them New Years Eve because my sump pump went out and 1-1-20 they were at my house to take a look and see what was needed. Very fast and efficient.

Scott Bleier

Service tech was timely, friendly, respectful, and very knowledgeable. He was also helpful with tips to keep things running. Great experience overall. They have a nice tracking service and cool integration with text messaging for quick, easy and efficient communication. Rates were reasonable as well. I wouldnt hesitate to recommend their service.

Allison

I read horror story reviews about this company through american home shield, our AC went out last night and I called AHS, they told me I would be using on time plumbing and air. I coordinated with them this morning to fit me in and they were so accommodating. Chris showed up and figured out my problem within 5 minutes. He was very nice and professional and I’m happy that they were able to help!

Meagan Mead

Justin was knowledgeable, friendly, and extremely helpful. He explained the problem I was having, what he needed to do to fix it, and problem signs to look for in the future. Willie was methodical about diagnosing where our leak was coming from. Once he figured it out he patiently explained not only what was wrong, but how he would fix it, and what I could expect in the future. I would highly recommend this company to anyone!

Roy Adams

Greg showed up on time, which was appreciated. He was very professional and friendly. He diagnosed and fixed the problems quickly and for much less than expected!

Nick Larson

Came to work today and found the restroom sink was leaking. When I called they were able to come out right away to help me. Between the customer service I recieved from Liz (I believe that was her name) and from Justin was Outstanding. As a business owner myself, customer service is something I look for when looking for a service provider. I want to say Thank you for your help and I will be a return customer if something else comes up.

Dhananjay Joshi

Justin from Ontime Plumbing was very professional and knowledgeable. He arrived on time, conducted his work very professionally and gave us tips about avoiding the issues in future. I would highly recommend him.

Tara Hayes

Incredible service from start to finish. The technician was on time, knowledgeable and professional. He walked me through what the problem was and all the steps he took to fix it. I highly recommend On Time Plumbing Heating and Air.

Justice DeLaRosa

Chris was very professional, knowledgeable, and friendly. He arrived at my house well on time and was able to repair my AC unit on my lunch break. He also answered any questions I had on my HVAC system and waited around with me to verify everything was working properly.

Holly Gilpin

Awesome customer service at all levels! Got me scheduled right away! Text alerts when on their way with locator map. Tech was JUSTIN very polite, professional and friendly. Showed me defective part (T&P Valve -Water Heater). Quickly fixed! Provided email receipt of payment! Will definitely recommend to others! Thanks JUSTIN!

Misty Ellis

Chris was amazing and listened to our needs! Very impressed with Chris as he did not rush our concerns and he went above and beyond! We feel our issues are fixed and will be requesting Chris personally next Spring when it is time to get our AC ready For summer.

Deborah Jones

Willie was very knowledgeable very helpful he cares about his work with much respect

Cheryl George

He did a great job and really cares about his work ethic.

Kiel Snyder

Anthony is the man! As also being a plumber... i can count on him to always take care of the customers i cannot get to. I need someone I can trust and he is the guy. He's efficient, honest , professional, and simply great. Definitely recommend! Pay this guy what he is worth! I Would love to have him on my team! Thank you guys! You have all been great! Kiel S and S Plumbing LLC

April McCallister

Chase and Willie was very professional. They let me know everything the were doing. The were the best repairmen that I have had come to my house. Because of the way they were I would recommend on time plumbing.

Kristy Webb

Kevin was very friendly and did a great job installing my new kitchen faucet. He also let me know about some repairs I did NOT need, but originally thought i did. (Which save me a lot of money!) I will call on time plumbing and request him any time I need plumbing work done.

Rachel Ruth

Kevin came out to fix a leak and discovered that whoever installed the plumbing didn’t do it right and it wasn’t up to code. He called my home warranty to see if everything would be covered and had some problems with them. He then called his boss and explained the situation and they got everything figured out and covered for me! He had a second guy come out and got everything fixed in about an hour!! Highly recommend these guys!! They were also wonderful with my kids!!

Lindsey Mayhew

On Time was amazing. When my husband and I suspected a frozen pipe we were definitely panicked! We called another company that said to wait it out and hope it doesn’t burst. That wasn’t the answer we were looking for so we called On Time. Willy, Andrew and Kevin were responsive and thorough. They found the frozen pipe and got us up and running. We were informed that the pipe would have burst within the hour if we didn’t call! So thankful for their help! Saved us a ton of money!

Kristin Kammiller

I had Craig out twice to help me with a clogged kitchen sink and he did an amazing job! OnTime may sound funny but they were perfectly on time both times. Craig was honest with me and was happy to help me when I had to recall them. Craig made the pain of a clogged drain better with his great attitude.

Jorden Gagnebin

On Time plumbing did great! They were punctual, and were open about costs upfront. They cleaned up afterwards and made sure my shower faucet worked as efficiently as possible.

Dylan Schoenthaler

Tony came by on the weekend to work on my gas furnace. I attempted to contract a couple other companies, one was contacted by my home warranty but the other companies were unable to make it out on the weekend. Tony was able to stop by and install a new igniter. He was able to change the style of igniter to a newer model as well. We had heat back to our house in an hour after first contacting On-Time. He was very helpful and informative of the work he was performing and helped me better understand my system as well. I also had Chris come out for my AC (this time through a home warranty) as the AC was not working. We had someone from Everyday Heating and Air come out but they did not look at anything in the system and just recharged the AC. It still didn't work so I called On Time again. Chris had to fight off hornets and some black widows living in my AC, but he found and fixed the issue for me and got my AC back up and running. He also gave me some recommended cleaning schedules to help my system last a little bit longer as it is nearing the end of the useful service life. (20year old AC)

Robbee Munafo

I had a major plumbing issue and am so glad I found “on time plumbing”. Jeremy and Greg did the job at my house and not only did they do a great job they got it done early. They cleaned up after the job and were two of the best plumbers i have ever had the pleasure to deal with. I know who I will be calling next time I need a plumber!

Ricky Ramsey

On Time Plumbing immediately took care of all my plumbing needs, the technician Kevin displayed superior customer service explaining each issue thoroughly and double checking each repair to ensure repairs were done right! He communicated well, answered any questions I had and made sure my repair needs were met!! A+ and would definitely recommend for any plumbing needs. Thanks Kevin

Gerald Smith

A&D total Plumbing is the only company I will call for all my plumbing needs!! As a single man with 5 kids money is tight so I have to be extremely cautious of who I can trust to do repairs.....will I be treated fairly? will they take the time to explain exactly what is wrong and give me the best options on how to deal with the problem? will they do the work in a timely manner and be fair with the price of their labor, parts, and service? The owners and employees of A&d Plumbing were absolutely incredible! They patiently answered my many questions in terminology I could completely understand. Then showed me exactly what the labor and parts would be and why. They took care of what immediately needed to be done and then..... WENT THE EXTRA MILE by graciously taking care of a seemingly minor, but very irritating plumbing problems that I thought would have to wait until later, and they did it at no charge! I've told everyone, and especially my family & friends!!! Thank you so much to the owner, Office personnel and technicians!!!!!!

Kath Platzer

I had had a very bad experience with On Time Plumbing and I didn’t really want them in my house. Jeremy really turned that around, by being very professional and honest. He explained every step of the way and let me know exactly my charges. I thought he went above and beyond to turn this experience with On Time Plumbing into a positive one.

Janelle Jones

Mark was timely (said between 12-4 & he was there at 1:15), he called to let me know he was on his way, he was professional while still being very nice and he found, explained and fixed my issue very quickly. I was also very happy that they were willing to work me into their already full day. Couldn’t be happier!

Eric Holmes

I had a pin hole in a 90 degree elbow from my main water line past the shut off valve. I called a repair ticket to my home warranty to fix the problem. Although I was unaware I need to mark it as an emergency; they quickly responded and informed me how to fix it. Within 24 hours they were there and fixed in less than 15 minutes even with other emergency jobs lined up. I also got a lot of helpful suggestions for future plumbing needs. I will definitely be going with them for my future plumbing needs.

Angela Kaufman

Greg and his helper were super nice and gave me some good advice to make sure my kitchen sink doesn't back up again. They also didn't mind my animals being out and about. I'll definitely use them again!

Jeremy Huebner

Sam and Willie came out to check on a leak for me. They were professional and efficient, congenial and helpful. They did a wonderful job and I appreciated being kept in the loop throughout the process.

Stephanie Weaver

Anthony was such a great resource as well as plumber! He answered all of our questions with thoughtfulness and professionalism. He was fast and efficient in installing our new tankless water heater and even called us back to let us know he verified there was a tax credit for our new system! He even went out of his way to find a more aesthetically inconspicuous exhaust cover since the new one had to be on the front of our house. I would absolutely reuse and recommend their services!

Jennifer Graham

Jason was awesome! He was so friendly and courteous. I was having a lot of problems with my toilet constantly clogging. He fixed it and so far I haven't had any problems! I will be using your services again!

Nancy Thompson

Jeremy was my tech, and this man was great!! Not only was he friendly he told me everything he was going to do step by step! Was very knowledgeable of his job! If someone asked me if I knew a plumber I would recommend your company !(and to try to get Jeremy)awesome man!God Bless him

Kim Bushell

Dustin and his partner were very professional and explained everything they were doing. They answered questions thoroughly to make sure I knew exactly what was going on each step of the way. Both of them worked quickly and did a great job.

Alisa Ehrlich

Prompt and excellent service. My plumber was professional and did a great job. Extra care was shown with shoe coverings and he wore a mask. Would definitely recommend!

Erika Wagner

They were friendly and professional. Our technicians William completed our job very quickly. We highly recommend them to others needing work to be done in their home.

Jose Martinez

Kevin was awesome and professional! He installed a new water heater yesterday, however today i was having water pressure issues and as soon as I got off the phone with On Time Plumbing, Kevin was already calling me to say he was on his way! He made sure everything was working correctly before he left! Definitely recommend On Time Plumbing and I hope you get to work with Kevin!

Jessa Gregory

Greg was FANTASTIC! He was easy to communicate with, got the job done in record time, very professional, and at a good price. Highly recommended!

Jenny Bowen

On Time Plumbing came to my house after this crazy winter weather where the pipes had froze. They have been very nice to work with, showed up when they said, communicated well, and they found the leaks in the pipes quickly and got it all taken care of. I'll definitely recommend them to others.

N Spie

Willy came out and helped find the source of leaking into the basement. He was very considerate and incredibly friendly. He located the source of the leak within 10 minutes and explained everything he was doing. I would definitely recommend this company!

David Smith

Williams attitude and character is exemplary of a servant in every respect. In our initial meeting, his evaluation his suggestions and his thoroughly and beyond thoroughly fixing the problem was excellent. He truly thought of everything necessary to do and also to tell me so that I could continue to maintain the sump pump and the battery and the charger. He also talk to me about the steel braided hose over the water heater and suggested that at some point I should have that changed out to stainless because of the corrosion of the inner rubber tubing. To say that William did his job is an understatement. I hope you pay him well.Perhaps a raise even would not be out of the question in my book. Thank you again for sending him. He truly is a god send.

Stephanie Battisti

I believe our repair man names was Willy. He was very friendly and handled all of our issues professionally and even suggested a few things that could save us money in the future. Best plumber we have ever had come over!

Matt Davis

Our Plummer was Justin and within 30 min of calling on a Saturday he was at our home. He was very polite and knowledgeable. With a brief description of the problem he immediately knew what to do and had our main pipe unclogged in no time. Thanks again!

Marissa Garcia

Business came and took care of my pilot. It was out and after reviewing I needed a new one. Luckily they were able to come and install one as soon as they could. Super polite folk, and very thorough.

Mark Mercer

What a Wonderful Experience we have just had with " On Time Plumbing ", we had our main sewer line from our home to the lagoon Break. When we called to get help with our fiasco, they came out within an hour. They have an Amazing Team of Technicians, they called before arriving to let us know they were on their way, and they Truley were on time !!! They All were Courteous and Polite, and went immediately to work, they explained to us what had to be done and kept us informed of the progress . This Company has some Very Professional Men working for them , with Great Work Ethics !! They had a Very Messy , Physical , and Laborous Job putting our new Drain Line in , and they did a wonderful job with All of the project !!! They cleaned up all of the messes made and they even replanted a small tree that had to be moved , wow !!! Absolutely and Without a Doubt , we have found our new "Go to Plumbing and Heating and Cooling Company with " On Time Plumbing " just can't say enough about our Appreciated Experience .Thank you too , for the very fair pricing !!!! ❤🤗⚘ Annie and Mark Mercer

Shane Cain

Amber was very quick to diagnose the issue and get me back up and running in less time than it took for her to drive here. Would definitely recommend to anyone. She needs a raise.

Richard Lietz

The two technicians, Willy and Brian from On Time Plumbing and Heating diagnostic where my water leak was located, repaired the problem and double checked their work to make sure that was the only place leaking. They were very professional and friendly. I would recommend them to anyone with a plumbing problem. Thanks y'all. Richard

Donita Soles

Very efficient and fast. Great guys.

Gene Kimble

Water heater went out overnight. Called in the morning and they sent Anthony that day. He arrived at the end of the day, was extremely polite and said he’d do whatever it took to get us hot water that evening. He was very efficient, friendly, and fixed a code issue which had been skipped in the past. Would use again!

Harry Fulghum

Willy came by after hours and was able to diagnose and fix a pinhole leak in our pipes. He talked through his thought process as he ruled sources out so I knew what was going on. He was pleasant and professional. I'd choose On Time again.

Sarah Johnson

The technician, Anthony, gave me a 15 minute head's up before arriving. Upon arrival he got right to work. He was efficient and cleaned up the small mess that was made from the whole process of unclogging our drain. I also appreciated the text messages I recieved once I made the appointment. I have to say the whole experience was very professional. I will definitely use On Time Plumbing again.

Ray Bruebaker

Willie came out to our house and did a great job going above and beyond during this service call. Made sure everything was taken care of and that we could be rest assured everything was fixed. I would recommend On Time Plumbing to anyone thanks Willie!

julie

I called this morning in need of a technician, Kevin and his partner came out and fixed my problem within a hour of me calling the office. Kevin was very professional, honest and kind. I’d recommend this business for your drain/sewer needs!

Lindsey Bell

Justin did an amazing job installing the garbage disposal. Kevin and Jason installed a new water heater. All three technicians were clean, organized, and conducted themselves professionally. Recommend and will use in the future.

Gayle Wright

Even though my home warranty company denied the claim, the On-Time technician Jeremy did everything he could to help me including contacting the manufacturer to make sure the correct item would be sent and made the case the repair was needed do to manufacturer defect so the replacement part would be at no cost. This was everything I needed and I appreciate Jeremy going above and beyond to help me out.

Brenda ROBERTSON

Tony and Justin showed up on time, they were very professional and friendly. They installed a new bathtub and moved the plumbing. Everything is working and looks great.

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