Reviews of Mr. Rooter Plumbing of Virginia Beach. (Plumber) in Virginia Beach (Virginia).

Mr. Rooter Plumbing of Virginia Beach

506 Reviews

335 Comments

Plumber

Plumber

1728 Virginia Beach Blvd STE 115, Virginia Beach, VA 23454, United States

Description

Information of Mr. Rooter Plumbing of Virginia Beach, Plumber in Virginia Beach (Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Mr. Rooter Plumbing of Virginia Beach

Reviews of Mr. Rooter Plumbing of Virginia Beach

Tyler Cantrall

Mr. Rooter came out to snake one of our drains and found a separated pipe under our house. Once we were ready for the repair they were here withing 4 days to start work. They completed a major repair and rerouted one of our main lines within 2 days. They were very professional and their customer service was amazing. Were now up and running again and can sleep good tonight knowing that it was done right. Highly recommend Mr rooter for any plumbing needs you might have!

ChanMoi Rodriguez

Everyone in this company, from the plumbers to the ladies on the phones, were very considerate, professional, and kind. They did not stop until the job was done and I appreciate that so much. No one wants plumbing issues, but knowing that it is being taken care of efficiently is really amazing when it comes to trying to get people to work on your house. Trust worthy company that I will definitely recommend to friends and use in the future!

Jeff Andrews

I called on a Wednesday, set up the appointment for Thursday at 10-2. Zane showed up early, got an estimate and had the work done by 11:30am. Very prompt, quality work. Very professional and I would absolutely recommend them and will be considering them for future needs.

Brittini P

Zane Albrecht was dispatched out to our property to install a new water heater. He is professional, kind, knowledgeable and very easy to deal with. He came out to the property initially and gave us a quote and completed the work timely and efficiently a few days later. Zane gave a courtesy call before heading out to the property and once he completed the job, he checked in with us and assessed our satisfaction. I also spoke to a few representatives via text and phone and they were all extremely kind and professional. I highly recommend Zane Albrecht and Mr. Rooter VAB for all your plumbing needs. Thank you for your excellent customer service!

Reanna Swindell

All customer service representatives I spoke to via text and over the phone were helpful, friendly, and very responsive. I was able to receive both a quote and service for relocating washing machine hookups the day after requested. Both instances I was assisted by Zane Albrecht who was respectful, knowledgeable, and made me feel comfortable to have a stranger in my home. He worked quickly but the end result was of the highest quality. I will definitely be using Mr. Rooter in the future for any plumbing needs!

Crystal Graves

Our water heater blew over the weekend and water was leaking all over the place. We did a few price comparisons and decided to go with Mr. Rooter. We were able to get a replacement done on the same day we made the appointment at a reasonable rate. Aron Gill was our technician. He was professional, honest, knowledgeable and fast. I would recommend to anyone in a pinch, make them your first call.

Tara Strauser

After my toilet overflowed the bathroom floor, other companies o found through a referral service didn’t respond for hours. I called Mr. Rooter from Googling plumbers. The receptionist was so nice, booked me same day and the technician was extremely knowledgeable and professional. I couldn’t be more pleased and will definitely recommend and use them again.

Elise Dunton

Requested an apt late night for as soon as possible to cap a gas line. We received a notification before 8am that someone would be here before noon, a call and text before 11am to say they were on their way, and the work was completed in less than an hour by a friendly tech who was willing to do even more than what we asked. We always have fantastic service with this company!

Jean Angel

The services provided by Mr. Rooter exceeded our expectations. Professionalism, punctuality, technical expertise, and phenomenal communication were demonstrated from start to finish. Many thanks to Aron Gill and Brian Mayo for the provision of superb services. We plan on sticking with Mr. Rooter for all of our plumbing needs in the future.

Gregory Smith

Mr. Rooter Service Technician Aron and Sales Specialist Adem were very professional, demonstrated superior expertise, and provided me the optimal solution for repairing the sewer line on my property. I'm very satisfied that I chose Mr. Rooter for service and will continue to do so in the future.

Charles Smalls

Cary was fantastic to work with and did a great job of explaining the issues and fixing. In addition he was very patient with some of the warranty challenges we had and helped guide us through some of that as well! Highly recommend Mr. Rooter!

Todd McCormick

Service was awesome. Ricky River was the name of the plumber who came to my condo to address an issue between two units. He was able isolate the issue back to the line feeding the building. Very Knowledgeable

Sherry Cooper

Great customer service, warm and friendly interactions with the office staff, and the technicians. Very prompt and professional services. They explain what was needed and services to be provided. I was very impressed with the timely responses and installation of my water heater.

Terry Parsons

Sam and Travis did a Hot Water Heater replacement and a bathroom shower rebuild. They were extremely pleasant and professional throughout their work! I will certainly be recommending this team to all of friends here in Virginia Beach! JOB WELL DONE!!!

Nicole Carney

Zane came to our home and he explained everything to us and let us know up front the cost. If we need any plumbing needs in the future we will definitely be calling again. Thank you so much !

Ryan Willette

Aron Gill from "Mr. Rooter" was awesome! I discovered an issue in the morning and he was there in the afternoon with a plan and an offer. No drama, solid work. Couldn't have been better.

Fran Adams

I was so panicky because it was thanksgiving and then sunday and i couldnt use the kitchen sink for 4 days, and we had company and my husband was recovering from a stroke but the service was on time and efficient and got the job done. The guys ,ricky and brian and one other guy were so friendly and understanding. The office staff were very considerate and patient concerning my worries. Plus they educated me about Bio Choice which i ordered for future maintenance. Very pleased with knowledgeable service. Fran Adams

Maria T

We had our water heater and garbage disposal replaced. Very courteous and professional from start to finish. Reasonable price. Will definitely use them for any plumbing needs.

Neicee

I had Zane and he was great. He called before arrival. He is very professional. He makes sure to explain what is going on and makes sure that the customer ask questions. If I have another problem, I would hope it is Zane that’s comes out. Thank you!!!

Amanda Osit

Adem R from Mr. Rooter was friendly, professional and overall great service! Much better than competitor. He explained everything to me regarding our problem, was honest and offered multiple solutions. When you're having a plumbing problem, you don't need a sales pitch that stresses you out- you need Mr. Rooter, highly recommend Adem R!!

Shelly Smalls

Aron Gill, Service Technician (12/15/22) - Aron was knowledgeable and performed the work needed. He was personable and accommodating. I really appreciated his help.

Vita Lee

I had my gas line capped so quick and easy price was comparable to what I saw online. He didn't have any business cards but he had a mug which I preferred so much more. I'm kind of a mug hoarder

jon russo

The day after Christmas my drain backed up on the front yard. Mr. Rooter sent Aaron Gill out to unclog it. He was quick and professional and told me everything I needed to do to prevent more problems.

Andrew Hendon

Mr. Rooter was responsive when we had an emergency. The plumber was professional and courteous. Thank you.

Ashley Gundlach

Thanks for the great service! We appreciated the professionalism of the team and providing options for the repair in a no-pressure way. Glad to have our water back on, too. 😎 …

Peggy Toney

We were very impressed by the professionalism and quality of work. We had a boiler mate that was leaking removed and a tankless water heater installed. Boogie Peters and Matthew Parker were easy to work with, gave me a fair estimate and completed work in 1 day

ZombieSpencer

Jeremy Shacklette came in and discussed the possible leak problem and how he would go on about fixing. Gave 3 quotes and broke down each quote and what it entails. did not pressure on which to choose but gave enough insight and explanation in each. friendly, professional, detail oriented, quick and efficient. included me on progress and explained further on his finds while showing me. had me inspect to make sure I was satisfied before completely cleaning up and calling it complete. 10 out of 10.

Michele Parker

Zane is absolutely amazing! What we thought would be an easy installation turned into a crazy one with the type of sink I bought. His professionalism, skills and knowledge are beyond any plumber I’ve had in the past. I’ll only call and recommend Mr Rooter now because of Zane!

Cecil May-Parker

My gas water heater was replaced in less than four hours. I called several companies for an estimate. Two companies gave me estimates over the phone, and one company told me there’s a $90 charge for an estimate. However, Mr. Rooter sent a tech to my house for a free estimate. I was very impressed with their professionalism even though their price was higher. We negotiate the price bases on the other over-the-phone estimates I received. Mr. Rooter, thanks to you and Zane, my tech, for Your professional service.

Erica Spindelman

Ricky came out to look at our problem. He was fantastic! We didn’t end up using Mr. Rooter as we have a warranty with the installer of the sink. I will most definitely use them in the future!

Vince Rydzewski

The plumber, Zane Albrecht was efficient in preparing 5 quotes for me for the work that I needed done. He also did a stellar job removing and reinstalling a toilet that had a small leak. He was very gracious as I watched over him and asked many questions. I had done plumbing in my teen years and had a good grasp on what needed to be done, but his experience, and practice, was clearly very good. As I learned more from his answers, I convinced myself that calling him was a much better decision than doing it myself.

LBPM Work Orders

Our team at Osprey Pm LOVES Mr Rooter. The staff is responsive, friendly and professional. They are always quick to get the job done, and you could not ask for a better price. Call backs are so low they are always our first choice! Donae keep up the great work, you and your team are fantastic :)

Claudia Rabe

I have a short term rental property and was very thankful that a technician was able to come out on a Saturday. Sam Bailie was very thorough and tried every means possible to unclog the toilet before having to actually remove it. I really appreciate the fact that he tried for over one hour before he finally decided that it was necessary to remove the toilet. Sam was professional and very thorough and I’m so grateful that he fixed the problem, especially because it’s a holiday weekend.

David Johnson

Brian did a great job. We had a clog and he repair that along with a few other issues we were having

debra daniel

We’ve used Mr Rooter a few times now and have had great experiences every time. They’re knowledgeable and efficient. This last time with our kitchen sink that wouldn’t drain- they knew that it was a stressful situation since it could’ve been a huge, expensive problem with the age of our home. They were sympathetic and professional, and got the job done quickly.

frankie knox

Jeremy was very professional and polite. He very knowledgeable and informed me of everything that needed to be done. Jeremy made the process easy and smooth. At the time of the incident Jeremy was unaware that I was planning a funeral and his professional allowed me to focus on that and not the drain. I would recommend Mr. Rooter and Jeremy for all of your plumbing needs.

John Jones

Like the way they do business. Before the technician arrived they text an ETA with his name and picture. Our installers, Matthew & his helper also named Matthew, were professional courteous and knowledgeable. We enjoyed having them in our home. Would be happy to use Mr Rooter again should we need plumbing services.

Valerie Rascoe

I called them for an estimate on replacing my entire sewer line. Caitlin was so easy to talk to when making the appointment. They came out the following day. He was so nice and professional. The gentleman explained everything they would do in a way I would understand. Two days later I called them back to schedule the work. It was supposed to rain so they brought extra crew out. Boogie, the supervisor, is such a nice guy. I told him I've never had so many nice looking men on my property at one time. 😂 They had the old pipe out, the inspection and the new pipe in within a matter of hours. I am so pleased with the work they did. I'll definitely be staying with Mr. Rooter for all my plumbing needs.

Bobby Meagher

Mr. Rivers was extremely efficient and professional. He was thorough in diagnosis and the repair fit the problem. There was no attempt to order excessive repairs and the price was fair. Mr. Rooter will be the only plumber I call from now on.

Scott Cadwell

From the first phone call, I was impressed, but cautiously so. I hear too often of the person or organization that provides "quality service", only to be disappointed with the service or the cost. I am pleased to report that I received that true quality service from start to finish, from the first phone call to completion of the requested work. I give my highest recommendation to Adem R., the Field Team Lead that cleared our drains this month. Adem was professional, and taught me some basic strategies for maintenance. The entire visit was finished within thirty minutes, and we had clear drains and simple plan to keep our pipes clear moving forward. Thank you, to the whole Mr. Rooter Plumbing team, for understanding what quality service is and ensuring that it is provided to the community. I know who to call with plumbing issue from here on out! All my best, Scott Cadwell 2023/02/23 I tried to remove an old kitchen faucet, to replace it with a newly purchased faucet. I got some of the work done on the old faucet, but got stuck on not being able to complete the job. I called Mr. Rooter Plumbing of Virginia Beach once again, and Brian H. came out same day, not more than an hour after my call! Brian is the epitome of the terms "professionalism and customer service". It didn't take him long to remove AND install the new faucet, but he also took the time to educate me on the tools necessary to perhaps complete the work on my own in the future. I remain impressed and gratified by the service that Mr. Rooter of Virginia Beach provides our community. Sincerely, Scott Cadwell

Sharpey

The plumbers are very helpful, respond quickly, and are very professional. We needed a leak repaired and 2 faucets replaced. Mr. Rooter plumbers came in a timely manner and did a good job. We needed the main water line from the road to the house replaced. They managed to do it in one day. We are super pleased with the quality of the work done. If we need a plumber in the future, we will call them.

diana luangrath

We had an emergency situation where our shower faucet would not shut off. We called Mr Rooter during after hours and was beyond satisfied with their service! They sent us Mr. Zane who was prompt. He was so attentive, informative and patient. We will definitely recommend and will use them for future plumbing services.

Kiyanni Bryan

They were quick efficient and informative, polite, relatable and pleasant. Definitely keeping them on resources list when need future help

Michael M. Richards

Emergency sewer repair. They were very responsive at a late hour and had me fixed and operational in under an hour! Great communications and service! Highly recommended! 👍🏻 …

William Corrigan

Verified previously installed gas lines were good and available for use, and provided an estimate for tapping our stove and fireplace into the gas lines.

Craig & Vickie Mac

Halfway through a DIY project, I realized I need professional help and Mr. Rotor Plumbing of Virginia Beach came to the rescue. Got us scheduled right away and helped us out with a needed repair and install. Easy to deal with, very professional and I highly recommend them!

bob owens

Our well pump stopped producing water. I spoke to a couple companies over the phone, troubleshooting what it could have been. (almost 30 yrs at this forever residence) One suggested the well may have run dry and would need to drop a new well. I got a good feel for whomever answered the phone at this company, then a text message with a picture of the person coming. Jammal Lindsey was friendly, professional and saved me a ton of money. It took less than 30 min to determine my pump had just lost its charge, he got it refilled and reprimed and all is working. It's been over a week; my sprinkler system is working fine and we've added water to our swimming pool. I respect the communication; Jammal showed me what he was doing and why, he was very patient. In today's fast paced world of digital everything, this old dog appreciated the time and attention he took to ensure I was comfortable and satisfied with his work. Highly recommend!

Coleman Winstead

Had an excellent experience with Aaron from Mr. Rooter, he was super professional and respectful ! Its nice to know that good customer service still exists today !! Thanks !

Charity Carpenter

My kitchen sink decided to start leaking in the middle of a pandemic, murphy's law right?! I decided while having the leak repaired, I would just have the entire sink replaced (i've always hated that sink) Mr. Rooter plumbing sent out the nicest plumber named David who wore a face mask the entire time to help adhere to the safety of this craziness going on.He was incredibly kind, efficient and professional. Jen helped make sure that we stayed within budget for this home repair and was so nice as well! I will continue using Mr Rooter plumbing for any future plumbing needs.

Stephen Lynch

The team at Mr. Rooter did a great job replacing an old cast iron sewer line on my property that was rotted out. The price was fair, the work was completed quickly. The front office is always super friendly as well. Look no further for a great, honest, plumbing team in Virginia Beach.

Erin Martinez

Had Aron come out and assess a leak underneath my crawl space. It wasn’t until after he was down there I realized the service would be covered under my home warranty but he was kind enough to still give me an estimate and educate me on the issues he assessed. Although I did not get work done the assessment was thorough and I received great great customer service. Aron seemed very knowledgeable

Jerita Salley

After a bad experience with my home warranty company, I called Mr. Rooter out of the blue because I needed a timely assessment of my water heater issue. Aron Gill from Mr. Rooter went to my property and gave me a free estimate. He assessed the issue and went above and beyond for me (temporarily repaired the issue for free). I will absolutely use this company in the future. From the receptionist that I spoke with during my initial call to my conversations with Aron, they are clearly a professional and top-notch company. This is the way business should be done.

Ebony Thomas

My shower was causing all three toilets to bubble and overflow and flushing my toilets was causing a backup in my showers. I was at reenlistment on Facebook looking for a plumber when my friend recommended Mr. Rooter. I called and told them my problem and they had a tech out in least than three hours. He assessed the situation, provided us with three different quotes, and unclogged the drain within an hour of being there. I was very impressed with my service and already have a second job planned.

Christine Abi-Nader

I had a mysterious leak on my living room floor that happened every time I took a shower in the upstairs Bathroom… The first plumber I had look at it said that he could not locate the problem charged me $75 and left telling me I should call a leak detector. When Sam Bailie from Mr. Rooter came, he quickly identified the problem, gave me options on how to proceed and explain in detail What he would be doing. He completed the work quickly and I was very happy with the whole process.

Lindsay Clark

My water heater stopped working the day my husband left the country and I was totally lost. Mr. Rooter was quick with responding, sending a plumber out and accessing the problem. Jeremy spent many hours trying to fix it but ultimately realizing the heater needed to be replaced. I appreciate the late hours he spent, making sure the warranty on my old heater covered replacing the new one, and getting my home back up and running with hot water and heat. He made sure he explained everything in detail and I would recommend Mr. Rooter!

Stephanie Lemelle

I can kick myself for not doing a review when David checked, repaired, and flushed my tankless water heater. He was truly amazing, professional, and informative. Today Aron came out and installed a new toilet. He was on time, professional, and respectful of my space ( left everything clean). I'm not much of a review person, but my experience with Mr. Rooter has been Great! If you're looking for real, affordable, and genuine service give them a call. Thank you Aron for proving lightning could strike twice in the same place!!

Scott Winter

Great service on a Saturday! Zane was awesome in supporting us after hours. He was knowledgeable, very helpful and willing to put in the time to get us through the weekend with a sewer emergency. He will be back later in the week to support us with other repairs. Zane is our go to in Virginia Beach now!

Kaylie Eastman

I found Mr. Rooter through Yelp after calling two other plumbing places to get a quote and time frame in which someone could come out. I had a washer installed but the delivery guy couldn't get the hot water hose off the valve and advised I call a plumber to help so nothing gets damaged. The water in my house is apparently very hard and the hose was REALLY old (19ish years) so the hot water hose had fused to the valve. Mr. Rooter was able to send a technician out a couple of hours after I called (all other places I called said maybe late Friday, but likely early Monday) which was great! My technician's name is Zane Albrecht. He was incredibly personable, explained everything he was doing, and was very professional and polite. If I have any plumbing issues or plumbing needs in the future, Mr Rooter will be the first company I call and I will request Zane Albrecht every time! Thank you for helping me get my washer up and running. My kids and their stinky clothes thank you! :)

Ron Furgerson

We had a blocked and broken sewer line as discovered by use of a camera which was fed down the drainage pipe. The clog was removed and then the next day Mr. Rooter replaced the line. Kevin, the plumber, and Paul, the excavation guy, were both very professional and did a great job of installing a new line and returning our landscaping to excellent condition considering the amount of digging that was involved. They were both courteous and respectful of our property. The online staff of Caitlin and Natalie were also very helpful in scheduling and answering questions and scheduling the work to be done promptly. The work was more expensive than expected but I'm probably not a great judge regarding what would be a reasonable cost for the labor and supplies involved. In summation, I was very well pleased by the repair effected by Mr. Rooter.

Martin Amadio

The professionalism and care our tech, Sam Bailie exhibited when he came to our home last week was extraordinary. Unfortunately, our home appliance company informed us that we must use their contractor to replace our water heater. I would have loved to reward Mr. Rooter with the project, but our insurance company insisted they should simply replace our unit under terms of our insurance. We will definitely use Mr. Rooter is the need ever arises again.

Dean Baja

We had a major leak from our second floor shower, ended up cutting the ceiling to see what was the root cause of the issue, realized it wasn’t going to be an easy fix, called around for estimates. We saw Mr. Rooter had a great deal on Yelp for a first time savings. Once they gave us a quote in person, we saw it was pretty high compared to everyone in the area, but we really needed it to be done. They were willing to fix it on the spot. Regardless of the price, we had plumber Zane who was very kind and professional. He walked us through the whole process and made it very stress free. The customer service was above our expectation and that for itself was worth the price. Highly recommended strictly because of customer service and being on the spot and ready to fix. If you call, we recommend you ask for Zane!

Kirk E Valencia

After reaching out to several major plumbers in the area, Mr. Rooter was the quickest to respond to our emergency plumbing needs. We had to turn off the main water line the day prior. Kevin Brown came to my house early Saturday morning to perform water mitigation and fix a leak under my crawlspace as well as a sewer drain issue on the other side of the house. He was timely, responsive, and professional throughout the entire time he was here. He and his partner, Travis Greenberg were able to complete the mitigation and repair project within a couple hours. And then they both inspected our sewer drain and was able to locate the 2-inch leak under one of our cast iron pipes. Instead of replacing the entire 50 foot cast iron, he recommended tapping into another drain line that was recently installed with 10 foot pvc. This decision definitely saved us hundreds of dollars. This project took about an hour to complete. His team also eliminated the sewer odor with the treatment they provided. I highly recommend Mr. Rooter and their team to resolve any ranch household with crawl space plumbing issues!

Devin

I had to call and have them come repair a clogged shower drain we ran into while having family in town. Within an hour of calling TJ was at our house getting the job wrapped up. The entire time he walked us through what he was doing so we felt comfortable and informed about all that was getting done. All in all solid experience, reasonable price, great work and great professional staff.

Tommy Vandaniker

We used Mr. Rooter Plumbing to assess a leak on the shut off valve of our bathroom vanity. Sam came to our house on time for a free consultation. He was clear and concise about the estimate and competed the work in the same visit after we went over the estimate! Would highly recommend for any of your plumbing needs!

Marcy Muller

Aron Gill was the plumber that came out when I called. I had a broken drain pipe under the kitchen sink and also a small water leak with the faucet which was quite old. He was very professional and helped me understand all my options so I felt I could make the best decision for me. He did a great job and made sure all was ok before he left. I appreciated his work as well as his promptness. I would recommend Mr Rooter plumbing.

Gretchen Tegethoff

I discovered a couple water ring marks on my garage ceiling, under my master bath and needed to find the source of the leak. I got an appointment quickly and plumbing pro, Zane showed up on time. I received a very professional text and call before he arrived. He listened to me, made sure to put on foot booties, and worked until he located the issue. He explained each step and the cost and he fixed the issue. Highly recommend this business.

Alan Rankin

Mr Rooter Plumbing, and in particular their technician Sam, did a great job for us and helped us greatly. We had a leak in our water main that was just inside of our foundation, and Sam was able to work through poor weather and a challenging location to get the source identified, and then stayed til late hours to not only get it repaired, but to ensure that everything was patched up and back to normal. Everyone at Mr Rooter Plumbing did an excellent job, and we would be happy to recommend them to others, and we would use their services again in the future if ever needed.

Erica Murphy

Zane came to our business location. Very helpful and respectful and extremely knowledgeable. Never had to wonder what he was doing. He keep us informed every step of the way. We will continue to use this company if we ever have to call a plumber ever again.

orlando hawkins

Ricky the technician was absolutely on point in all areas. He explained everything he had to do to fix the problem. We like the fact that he was very honest and represented his company very well.

Katrina Lacanlale

I called around for plumbers to fix a bursted pipe behind my washer. Ultimately, my driveway was also pooling water as well. We thought this could be a underground leak too. Mr. Landry was very helpful, explained everything thoroughly. I was given a variety of choices, did not feel forced just because. Not even 20 minutes, he was all done with fixing the bursted pipe. I was very nervous about the driveway that was flooding as well. Today (pipes fixed yesterday) , because of the pipe fixed, the pooling of water on my driveway also stopped. Definitely will call them again if anything comes up!!!

shawntae massie

This company is very professional. I am very thankful for the information I recieve from Joe. He gave me a couple options on my problem in the home. I would recommend this company to anyone.

charlotte marchal

Service technician, Aron Gill was professional, punctual and a real pleasure to have in my home. He immediately assessed the problem and the repair was completed in a very short period of time. I appreciated his knowledge and expertise. He is a definite asset to your company. Thanks for such a speedy response to my request for service. Charlotte M.

Pattie Raia Zahr

We used Mr. Rooter for all of our serious plumbing plumbing repairs at our previous house. We just bought a new house & needed the old, rusted boiler drains replaced in order to get our washing machine up & running. Jeremy showed up when expected & took the time to explain & fix everything. He gave us several options as well. We will continue to use them for all of our future plumbing needs! Thank you!

Doris Moore

.Mr Aaron was very polite and professional He explain in detail the work he did. I also felt I got a good .price

Scott Wolland

A great plumber experience! Jammal L. was incredibly professional and responsive. He quickly and expertly diagnosed the issues with my old toilet and leaking faucet which were negatively impacting my water bills. He provided me a range of service options based on my budget that day which I greatly appreciated. He was friendly and courteous and ensured everything was done to my satisfaction and in a timely manner. Plumbing work can be expensive but this experience left me a happy customer.

Chastine Meno

I found Aron to be professional and to really care about our problem. He took the time to explain each process. Never trying to push for the higher cost plan. I will recommend this company and will use them in the future if needed.

Orly Conda

Jeremy is a true professional. He communicates well to us and he find ways and means to resolve a plumbing issue. He tried many ways to fix things. I truly admire his truthfulness We need more like him in this business.

Carlyn

We had a great contactless experience with Zane from Mr. Rooter! He was polite, communicative, and explained all of our options really well over the phone as he worked outside. The best part- our toilets are flushing properly now! Woohoo! I would absolutely use this company again.

Christopher White

On day came downstairs and saw a water stain on the ceiling of my living room which is below my bathroom. I assessed that I had a cracked or busted pipe. I immediately went online to find a plumber. Mr Rooter Plumbing came up and so I contacted them however, they were not open but a representative called as soon as were. I explained my issues and they immediately worked with me on the service charge and a plumber was out on time and was very professional. Turned out that the water stain was not due to a busted pipe. I really appreciate that he did not try to up sale me on anything that I did not need. I highly recommend them.

Tammy Spencer

This company is fantastic! They are friendly and very helpful, and respond very quickly. Installer Zane was fantastic, very nice and friendly. He took the time to answer all our questions and was very clean with the install. A great company!

Celia Thoden

Sam was wonderful from the start. Before his arrival he called and let me know his ETA and arrived about the expected time. He was able to pin point the problem, asked all the appropriate questions to understand and made sure to let me know what he can do, what he might have to do and what he was going to do. Sam was polite, professional and friendly. I appreciated him breaking down the quote and explaining everything to me and how it could be adjusted all depending on what we find (we had a washer drain pipe that was overflowing due to being clogged which was causing a leak). He even cleaned up after himself & made sure I didn’t have any questions or concerns before he left. I’d definitely request Sam again (if I could!) as well as Mr.Rooter Plumbing again and again.

Cody Clifton

Mr. Rooter was amazing! Jeremy Shacklette came out to install a toilet and faucet at our townhouse and not only did he install it, he showed me the process, as well as how to do preventative maintenance on the plumbing to keep them running as long as possible. I would highly suggest them if you need plumbing done!

Kristen P

one word-AMAZING! That is how I would describe David. Multiple words? Funny, professional, kind and knowledgeable in his craft. I would 100% request David again and again. He described to me what he thought may be the issue before he started which gave me an idea what to expect. After he completed his job he told me what the issue was and how it had been repaired. This is my first time with Mr Rooter of Virginia Beach and I can guarantee it will not be my last. I have already told at least 3 people about my amazing experience with the company and with David.

linda boyd

The gentleman that came to my home was very professional, very nice. He explained everything to me. I was very impressed. Another company wanted to replace water heater. My water heater was repaired at a much lower price. This made me very happy. I will use the company in the future.

Phil Terrana

Mr. Rooter succeeded in eliminating the anxiety that usually accompanies plumbing problems. Their technician, Dave, was always prompt and professional, very knowledgeable, and most importantly, got the job done efficiently and at minimal expense. He was able to answer all my questions and I believe provided excellent advice for solving a difficult problem. I dealt with Paula on the phone for scheduling and electronically signing paperwork. She could not have been more helpful and understanding. My interaction with both these people leads me to think the Mr. Rooter has put a premium on customer satisfaction, and I would not hesitate to call them again for future plumbing needs and wholeheartedly recommend them. Thank you again.

Joan Lewis

Aron Gill was our tech, and he was very kind and caring. He took the time to explain the courses of action available to us and went above and beyond to ensure we would be satisfied with his service. We will definitely work with him and his company again.

Chuck Smith

We tried everything to unclog our sink but couldn't fix the problem on our own. Our home warranty company couldn't get anyone to our home for 8 days. Roto was able to come same day and get the clog out within 24 hours. Jeremy Shacklette was great and a pleasure to work with. Thank you Mr. Rooter & Jeremy

L Harmon

This company is AMAZING! I had 2 other companies come out before and both gave me different opinions and pricing that seemed extreme. When I called Mr. Rooter they set an appointment for someone to come out. I received a text before Zane's arrival with his picture letting me know he was on his. When Zane arrived he was very polite and professional. He explained everything and ended up up saving me a LOT of money and stress. Thank you Zane for everything!

Kelly Burns

David Diggs and Travis came to our home and replaced two leaking shutoff valves for our bathroom toilets, and did so in less than 30 minutes. It involved transitioning from the old Quest tubing that the old valves were attached to, and going to pex tubing to attach the new shutoff valves. Their knowledge and professionalism was what I appreciated most, and I have great confidence that this job was done beyond expectations. I would have no reservations about recommending this company, and especially David and Travis, to anyone needing a professional plumber.

David Remington

I am visiting my daughter in Virginia Beach and she had a backed up drain. I called Mr Rooter and they sent out Jamaal. Jamaal diagnosed the problem expertly and efficiently. He was very polite and knowledgeable. He is an excellent representative for your company. I would highly recommend him to others I know. Mr Rooters office staff was also very polite and easy to work with and kept me informed. Thanks Jamaal and Mr Rooter!!

Aquia Lunsford

Sam Bailie was very professional and educational. He called ahead of time to let me know what time he would be there and was on time!! He fixed my toilet and sink and was able to give me some tips about the reasons why those things happen and how to know if they come up again. I would definitely use Mr. Rooter Plumbing Services again!! I would want Sam Bailie everytime if I can!! Outstanding Job and Employee!!

Tom Marion

Jamal came out on the very same day we called and fixed our issue right away. He discovered our clog was on the city’s side and that they were responsible saving us a lot of money! Very fast and excellent service from Jamal and Paula who helped me on the phone. Would highly recommend and will use again for any further plumbing needs!!

Truth Faddis

Matthew Parker installed our gas line for our stove. He was amazing! He was very knowledgeable and professional. I will always use him after this experience.

Nita Gilbert

So I had a mess with a backup due to a blockag!! I knew no one that could give me any recommendations so I googled plumbing close to me. I called Mr Rooter and Aaron was there within two hours!! I really liked how he first checked things out and took his time explaining to me all my options (since my husband was not home) before pursuing anything. Aaron was very professional, courteous, respectful and patient. Although I definitely hope I don’t have to call them again, they will be the first I do call if another issue arises and I will specifically ask for Aaron.

Shannon Thomas

I can not say my Warranty company has been great, but what I can say Mr. Sam has been awesome. However, let me brag on this Queen Tricia for a minute or five. She has been professional, concerned, tentative and a pleasure to work with. Today I was a little annoyed by miscommunication due to my warranty, but she made sure I was taking care of. I am in the healthcare field and on a daily I get annoyed and frustrated, but talking to her made me realize I need and want to change my thought process to limited the mentioned. She is amazing all I can say and if you don't believe me just call her for an inquire. I bet you will smile , laugh and your day will get better like mine.....

Cheryl Banks

Mr. Rooter sent Adam to repair my toilet leak problem. I had a big mess on my hand and needed emergency service ASAP. The administrative assistant, Donna, was so gracious, kind, and understanding. She dispatched Adam so fast, he was almost at my house before I finished talking to Donna. Adam did a fantastic job... professional and neat. He knew exactly what to do. He completed the job very quickly and competently. The price was reasonable. And most of all, Adam wore his mask the entire time that he was in my home during this pandemic disaster. I recommend Mr. Rooter wholeheartedly. Excellent!!

Caroline Nabas

We have used Mr. Rooter twice and both time have been a wonderful experience. The guys are professional, hard working, and get the job done right. I will definitely call them again for anything that might come up and would recommend to any of my friends. Can’t say enough good things. Also reasonably priced compared to other plumbing companies we have used in the past.

Michelle Andrews

Mr. Rivers did an amazing job! Explained everything to us. Very professional.

kathryn lynch

Great service! Professional, on time, good value. Mr Rooter, Adam and other plumbers replaced sewer lines from house to street. Rearranged their schedule to fix day after diagnosis because I had no working toilets. They were all professional, courteous, and completed work (a big job) fast. Obstacles in my 50 year old house did not stop them. Drain line came from under bricked in front porch, through garden bed, under sidewalk....They replaced sewer line and did not disturb anything. They left where yard had to be excavated perfect..neatly done..grass will fill in easily. Have had them out twice before and always great service. Highly recommend

Robert Orton

The team of Aaron and William were very professional and friendly. I would recommend them for more work from myself or anyone else. They were on time and completed the work in a timely manner. They reassured me of what they were doing at all times. Very please R.O.

T Sparks

This company was a breath of fresh air. Everyone there, Toni, Natalie, TJ, and the rest just put us at ease. We had such a headache with McAtee (which I'm still debating on whether to write a review) but Mr. Rooter came in and saved the day. They advocated for us with Homeserve and got the job done. Everyone needs to use them!

Michael McVicker

Repair and replace main indoor water main valve. Zane was able to be early to my home. Knew exactly what to do. Gave me a fair estimate and with a little walk around help to find the building’s main shut off valve, got the work done in no time. Highly recommend Mr. Rooter Plumbing of Va. Zane was professional, knowledgeable and easy to work with.

Deric Quesenberry

Me and my Wife have two teenage boys and a 1 year old and we’re without hot water and one of our underground pipes burst and our whole backyard was flooded,so before we knew it we had no water.Very depressed and down on our luck we contacted Mr. Rooter,the lady who answered was very courteous and assuring me that they could handle it in a Timely manner.The very next day Kevin came out and Installed a water heater and found our underground water leak fixed repaired that and drained all of the water out of our yard.He told me he wasn’t gonna leave until it was done being we had children and he stayed and finished the job where most people would have left and came back.If I could give Kevin 10 stars I would,he is very professional and knowledgeable in his field plus a very nice person.Mr. Rooter will get my future business in the future and I will refer them to anyone looking for a fast professional job,with friendly staff.Thanks again guys,you ROCK!!!

Roger Hirsh

We noticed an accumulation of water near our entrance sidewalk. After I turned off the sprinkler system valve, the leak continued and was between the water meter and the house. I have the Home Serve repair service offered by Dominion Energy for such issues. HS contacted Mr.Rooter Plumbing, and they sent Plumber Jeremy Shacklette to check it out the next day. He determined it was likely a water service line leak and had American Leak Detection determine the exact location. Jeremy then thoroughly explained our repair options, after discussing them with Caitlin at Mr. Rooter, who in turn was familiar with HomeServe coverage. Jeremy's experience and cogent recommendations resulted in our decision to opt for a replacement line vs a section repair, since the old line was brittle CPVC installed in 2003. I am SO GLAD he did so, since a second leak/break was later found. Kevin was the plumber assigned the replacement job (along with trainee Matthew), which involved replacing the old 3/4" CPVC with newer PEX 1" line to meet current code. Mr. Rooter plumbing was able to "pull" a new line instead of a full excavation job. This meant running a steel cable through the old pipe, then pulling the new line through, using a wedge device (pic). Bottom line, it did not damage the lawn at all. I could not be more pleased with the work done by Jeremy, Kevin, and the rest of Mr. Rooter Plumbing, including Caitlin at the main office, who was our advocate with HomeServe to get us maximum coverage. They were prompt, professional, and took time to explain what was being done. I will most definitely contact them FIRST the next time I need a plumber!!!

Ernest Grindle

My experience was top notch. They were very responsive and courteous during every engagement and were able to get me into their schedule quickly. They are a great company to work with.

Top6Cat

I called Mr. Rooter for repair of a leaking Quest water pipe connection. Sam Bailie was assigned the project & arrived within the designated time scheduled. He listened to my update regarding the leak (which was an additional leak I found after previous contractors had repaired a different section of the water line). I was given an estimate & Sam went to collect the materials needed for the repair. He was pleasant, professional, & wore a mask & shoe covers. Sam did a beautiful job repairing the leak. I am happy with the service he provided & with the customer service encounter when I called. Thanks Mr. Rooter & thanks Sam!

Julia HANNAFORD

Jeremy and Aaron came out on a Saturday to replace a water heater for me! They were both very personable and respectful of the property. Would definitely recommend these 2 technicians.

Phil Autoson

This my third time using Mr. Rooter their technicians are very professional and they explained the work needed to be done and how long the job will take to complete. I recommend this company for all your water repairs, Thanks for coming out Mr. shacklette, Albrecht, Pittman and Mr. Cohen

Nathan Judy Cook

I received a quick response from the office and had someone scheduled for the next day. Repairs were quick and everything works great. Aron G provided great customer service.

Danilo Pacomio

Highly recommended. Mr Aron Gill provided an outstanding service. He is very polite, friendly, knowledgeable and very professional. He is punctual. He is very meticulous and did the job in a very timely manner. He is an asset to your company.

Candace King

This company is at the top of it's class! They are experienced, super knowledgeable and efficient! They bailed us out last week in an ER situation that could have ended up way worse! Very grateful they were able to get out to us when they did! Thinking of actually switching to them for long term services now! Great company and highly recommended!

Allyson

I had a busted pilot light in my water heater, which heats my house and a storm was coming. I called that night and someone was out at 8am the very next morning. He diagnosed my issue, found a vendor with the part I needed, and had it up and running by 9:30. I can't say how grateful I am for the prompt and professional service! Thank you!!

Bluessongstress1963

I had the fortunate experience of Mr. Kevin Brown's expertise. He was really professional, and diagnosed the problem quickly, and moved forward to the repair. I truly appreciated his professionalism, understanding of our needs, and good nature. I think he's definitely an asset to your business, and would be my quick choice for any time I need services again. ~DS Wells

Laura Feaster

The hot water tank at my residence completely went out on a Friday and I received prompt service the next day (Saturday). Although the unit could not be replaced until Monday, the repairman made preparations for the follow-on repairs by draining the remaining water from the tank and recording information from the old tank to obtain a new tank that will properly fit-up. Repairman arrived before 9:00 am Monday and was finished with the job in an hour. Great customer service and the repairman was very very professional. I truly recommend :-)

Jeffrey Reynolds

We had trouble with our sewer line and called Mr Rooter. Put simply, you get what you pay for. Bryce and his colleague dug up and replaced our sewer line in half a day, explained what they did, and left as small a footprint as possible. They were professionals; zero drama on the job site and it was completed to a high standard. Recommended.

Vickie Ledger

We had Kevin and Bryce out today to repair our toilet flange, install the toilet, and install our IKEA sink. IKEA sinks aren't the easiest to work with but the guys made some tweaks and got the job done. They were very professional and worked very hard. We will definitely have them out again should we need them. 100% recommended.

Brittany Johnson

We have been using Mr. Rooter of Virginia Beach for all our plumbing issues in our new house. We have been incredibly impressed with the employees we’ve encountered (shout-out to Sam and Joe!) and recommend them to all our friends when plumbing needs arise. We’ve had to call them multiple times to fix issues (problems with main sewer pipe, leakage under house, toilet removal) and we’ve been nothing but happy with the work they did for us. Thank you!

helen carmon

Ricky , the plumbing Pro was Polite , professional, patient and answered all my questions and very assuring of the result .

Andrew Janetske

Pipe cracked in our wall, Mr. Rooter came out and did everything for us. Always letting me know what is going on, friendly and professional. I always heard horror stories about plumbers up charging or coming up with hidden fees. These guys told me exactly how much it would be upfront, and it wasn't a penny more. Kevin came out and was amazing. Kind, professional and just all around awesome. Mr.Brown is truly the reason we will come to Mr.Rooter if anything else happens (hopefully not). Great job all around.

Pattie Raia Z

Mr. Rooter fixed several issues at our previous home, including replacing our sewer line. We’ve needed them for some jobs at our new home as well, most recently was to install a new water heater. I’ve dealt with several people there & everyone is pleasant & informative. They show up on time, they always give me several pricing options & they do excellent work!

John Cochran

Thank you Sam and Sean for lining my pipes.

Melissa Stottlemyer

We had a drain pipe issue, and as soon as I spoke with Brian at Mr. Rooter I got a great feeling about the company. He scheduled Adam to come and do the estimate and said this type of issue was his specialty. When Adam came to check everything out, I was immediately impressed by his knowledge and understanding of the issue. He explained what they were going to need to do, and they were back first thing the next morning to get started. Adam and his crew worked tirelessly to get everything fixed and by far exceeded my expectations with the repairs. He was up front through the whole thing about what they were doing, and was very professional from start to finish. I would highly recommend this company to anyone who needs any type of plumbing repair!

Tara F

My sewer line backed up and they came out quickly, figured out the problem, and fixed it as quickly as possible with all the work that had to be done. They did their job quickly, but thoroughly, and made sure everything was fixed and running well. I got estimates from a couple companies, Mr. Rooter's was the best offer. They didn't just patch the problem like the other plumbing company was going to do, they took the time to make sure it was done right and fully replaced the piping that was bad. Even with fully replacing the pipes, their estimate was about the same price as the company who was only going to patch it. The technicians were great and answered all my questions and concerns, fully explaining everything. I would definitely recommend them and will use them again if needed.

John Kenneth Amigable

What great services! Had an emergency leak in my bathroom and had to turn off the water to the house, which devastated me a bit. Called Mr. Rooter first thing in the morning and was able to get someone even with their busy schedule. Samuel Bailie conducted himself in a professional matter and an expert when it came to his profession. Very informative and respectful to my property, would definitely recommend him and Mr. Rooter!

Kristina Kottke

Sam was such a personable and professional technician. I’ve had workers with zero personality before and it’s always so awkward. He diagnosed what the issue was and told me how to prevent the build up of algae in the future. He went above and beyond which is always rare to find. He respected the household with shoe covers and wore a mask the whole time. I do have very excitable dogs and he did great with their alpha personalities. Would recommend Sam to anyone.

Payton Lamb

David and Travis we great! They were both very knowledgeable and helpful. They were able to come on short notice and were able to correctly troubleshoot my issue. I would definitely recommend Mr. Rooter to anyone in need of plumbing services.

jada smith

Had a drainage problem and Mr. Rooter made time to come out that day. Kevin came out, diagnosed the problem and got started right away. He was very professional, knowledgeable and could explain everything in a way I could understand. I no longer have a drainage problem and my garage is no longer flooded. I will definitely be referring this company to all those who need plumbing services!

lauren cagle

Jeremy with Mr Rooter plumbing was awesome!!! He was punctual, communicative and so professional! He assisted with every problem that we had and took the time to answer every one of our questions. If you need help with any plumbing issues I highly suggest calling Jeremy!

David Byers

Really impressed with the service and care from the team at Mr. Rooter. We had a problem with a toilet and had initially called the company who installed the plumbing in our home. They weren't available so Mr. Rooter came to the rescue. Sam arrived and got to work on the issue. It didn't take him long to locate the cause and restore our system to its proper operation. Thanks to all at Mr. Rooter. If I am in need of plumbing service again, they are the ones I'll call.

Amber Perez

Our outside water spicket broke at 0630am when turning it on. Unfortunately, this old house you have to turn off the water to the entire house. Leaving us without running water. Mr. Rooter was the first company that I called that was able to come over and check it out. We originally thought it was possibly a quick job, but man, were we wrong. Sam our technician was with us for probably over 5hrs trying to fix and replace the spicket and pipe. You could tell the previous person rig it. He didn’t rigged it but actually fixed it!! Which we appreciate!! He was very polite. Explained everything to us. And did an amazing job. I 100% recommend him. In the future I will call this company back if I need anything plumbing related, but honestly I pray I don’t, haha. Thanks again, Sam!

Rohit Bataju

Zane was great, he offered on spot solution and fixes. Exact Estimate and pricing was discussed prior to the repairs which was done during the 1st appointment as well so saved time for any future bookings. Referred numbers for other after works required. Definitely will refer to others as well.

Luke Vaughn

Kevin from Mr. Rooter Virginia Beach came and knew exactly what the problem was with our shower drain. He was in and out in no time and complied with all COVID requirements as well. Very reasonably priced and they also scheduled us for an appointment very short notice! I would use this company again.

Red Dude

Jeremy was very informative, I can tell he has great knowledge of his trade. Understood my issue and basically gave me options to choose from that could remedy my problem. I would recommend him to anyone I know. I truly appreciate his insight and expertise. I appreciate it Jeremy. Keep up the great work.

Susan Moore

Had main sewer drain line replaced. The technician showed up on time and diagnosed the problem right away. The price was as good as the competitors and we got started immediately. I was very impressed by the quality of the work and the manner in which it was performed. Everyone at Mr. Rooter was very helpful and any plumbing work that I need to have done in the future I certainly will call them again.

Shavonne Mitchell

Had such a great experience with this company. After much unnecessary stress caused by my home warranty company, Joe came in a reassured me that he could get this job done and for me not to worry. This was great to hear because I’m 39 weeks pregnant and did not need any extra staff. His crew came in, very punctual, professional, and respectful and got all our plumbing replaced before baby arrived. Could not have asked for a better crew to come in and fix our problem. They made sure we had nothing to worry about and that it was all on them, not us as homeowners. Highly recommend Joe and all those that worked with him on this job!

Diane Grigsby

Within an hour of my contact with this company someone was able to be at our home. Adem did a great job fixing what was going on under our toilet. It was a mess! He was professional, personable, wore a mask and even cleaned up afterward, which I didn't expect! We will definitely call Mr. Rooter Plumbing again should we need help. Highly recommend.

Amanda Bibby

We called around 1pm for service for a clogged toilet. They said they were really busy and would put us in for an emergency order in case there was a cancelation. Twenty minutes later they called and said they'd be there in 40 minutes!!! David came and fixed our issue quickly and explained what was wrong. He was super friendly and understanding. We will definitely use them again if needed!

stay positive

Wonderful customer service and service time. The personnel over the phone was extremely courteous and professional. The master plumber was informative and professional as well. Pricing was also equitable. I will definitely keep doing business with the wonderful business. Mr Rooter you have Top Notch staff. Thank you.

Ken faulkner

The technician arrived on time and did an outstanding job repairing a sewer line that has tree root. I was a little nervous about the plan of digging up my manicured lawn to repair the sewer line. I was pleasantly on how well they put back the lawn. From afar, I was hard pressed to tell where the dug up the grass. Truly an outstanding professional job. I will definitely use this company for any future plumbing repairs...very impressed with their workmanship.

Angela Hernandez

We hired them to install a gas line. Jamal was very nice and did a great job and was half the price of another plumber.

Tressa Shifflett

The technician who came out was very professional and explained everything in detail from quotes, to what he was doing with each of my issues. Resolved all 3 of my issues same day. Called prior to arriving during scheduled time. He took his time to make sure all repairs worked properly before leaving. Very respectful of property cleaning up afterwards and overall outstanding.

April Pack

My water heater burst and my property management company put the work order in to Mr. Rooter. Jennifer was very prompt in getting me scheduled for the next day once they got approval to replace the water heater. Sam responded out the next morning to replace the water heater not knowing it had burst the night before as they had previously quoted replacing it due to leaking. He was very professional and took his time to make sure everything was done properly. I sincerely appreciate their customer service and workmanship as this was a stressful ordeal and knowing the job was done correctly made it so much better.

Surin Motilal

Repair specialist showed up precisely at the appointed time and was ready to work. He looked over everything and made appropriate recommendations to correct the issues. Once we agreed on the repairs, he promptly got to work and had the issues resolved within a very reasonable time frame.

Nathen Johnson

Mr. Rooter of Virginia was a quality company. On time with professional and respect. The technician was professional and explained everything in detail before doing work. Thank you to the team. Will call on y’all when I need more work done.

alicia mcmillan

Today 2/27/2021 I received service from Mr. Rooter plumbing of Virginia Beach to fix my kitchen sink. Kevin gave excellent customer service and I have used this company previously for a new drain line. Great service as always!!!! I received a new sewer line due to mine being toast. Adam was very professional and I would definitely call Mr. Rooter for all my future plumbing needs. Look no further Mr. Rooter is the best hands down!

Greg Trimble

I had two outdoor faucets that needed repaired. I had put it off a couple years and figured when I got around to it that it would take awhile. They had me on the list quick, came out looked at it and then a couple days later came out and fixed things within hours. Did a real good job, everything was no muss no fuss.

David Green

These guys came all the way out to me and did the best they could to diagnose an issue that ended up being septic related. David was super professional and the price of services was reasonable. I would absolutely use them again.

Michelle Spady

Kevin came out to our service call and was just amazing. Received a follow up phone call 2 days later to ensure we were not having any additional problems. GREAT CUSTOMER SERVICE! I highly recommend Mr Rooter!

Blake Reeder

I'm so glad I decided to call Mr. Rooter to come check out my toilet flange I nearly tried to DIY. Dan worked with my schedule and had Terry out to my house as soon as I was free. He got to work immediately, and had what would have been a nightmare for me to fix as good as gold in just a couple of hours. This includes him making a trip to buy a new toilet for me. I cannot overstate how impressed and satisfied I was with the whole process from start to finish. I would recommend Mr. Rooter to anyone with plumbing needs.

Morgan S.

I actually called this company for the business I work for due to a HUGE plumbing emergency that occurred. Paula answered the phone and was so incredibly sweet and kind. She got someone out to us within the hour named Joe who was quick and responsive! Both of them absolutely saved my business this evening and I can't say enough good things about them. Thanks a million Mr. Rooter plumbing!

Adam Nelson

Mr. Rooter handled an otherwise unpleasant experience with speed and professionalism. Adam and his team were punctual, communicated well, kept me up to date on the repairs, and obviously took care of my drainage issue quickly and brought me back up to code. I would hire them again for sure.

Joe Formato

Adam & team replaced the polybutylene water service line from the city valve box to the structure. He was out the same day I called for an estimate and completed the repair at the quoted cost faster than I expected. Excellent customer service.

Jeannie Williams

We had our tankless water heater replaced with an electric tank water heater and Kevin an absolutely phenomenal job. He called us multiple times to update us regarding the job progress, and he performed the installation flawlessly. We will absolutely use this business again for future plumbing issues.

Clarissa E

Very impressed with his professionalism. Taught me about the repair and new faucet. Support staff was just as friendly and professional. Overall great experience.

Randall Trudell

I called Mr. Rooter at approximately 7:00pm this evening with a clogged main sewer line that was backing up into my shower. Within 2 hrs, TJ showed up and cleared the drain...my family's new hero. Thank you for the prompt service especially during these tough times. I won't hesitate to call again for future drain services.

Carlton Powell, Sr.

Two young men both named Matthew came by my house to do the repair. They explained to me the process and started digging. They were very polite and caring with there work. I was really impressed.

Debbie Barnes Waters

Excellent service! They are available 24/7. We have had to use them several times due to the fact that we own a turn of the century home. They came out right away and fixed our problems. Some of our problems have been extensive and some as simple as blowing out sewer pipes. Jennifer, in the office, is knowledgeable and efficient. She will not leave you hanging. Technicians Shane, Adem, and Eddie have all been to our home and they were all outstanding. We will not hesitate to call on them for our future plumbing needs. Thank you Mr. Rooter of Bonney Road!

steven shoup

Had the connections under my sink updated, was very happy with the outcome. Shane was both professional and knowledgeable and finished everything in a timely manner.

Angie Brackman

Zaine was the gentleman who was assigned to my job and he was wonderful. Educated me along the way and explained what he was recommending and why. Quoted individually for each of the jobs I needed to have done. Was very knowledgable easy to work with.

Carrie McGhee

Expert service! I had a blockage one of the bathroom pipes that caused slow draining in both my sink and shower. Mr. Shane was outstanding and efficient. He briefed me on possible issues and quoted me prior to doing any work. The diagnosis ended with a simple auger fix! 10/10 would recommend their service to anyone.

Vanessa BossLady

The technician Robin is so personable, professional, and knowledgeable. He arrived on time and work both carefully and diligently. Vanessa the customer service representative is so nice and friendly. You can tell this is an establishment that really cares about their customers. I would recommend them to everyone! They know what they are doing and do phenomenal work!

Jhana Sustarich

Zane did an excellent job installing a new bath tub diverter spout! Very professional and informed, will definitely use their services again.

pedro falu

Called Mr. Rooter because of a water leak in the kitchen that had water coming thru tiles when you take a step. Didn't know where the water was coming from and checked every where. Called Plumbers in the area nobody was available until Monday. Called Mr. Rooter they had a Plumber at my home within an hour. Kevin found the source of the leak (busted pipe in the wall) and repaired the leak in a short period of time. Kevin was on time, very professional, wore a mask the whole time, and did not mind answering all my questions. I highly recommend Mr. Rooter and I will definitely will be using the company in the future. Excellent Job!!!

Melissa Shoen

Jeremy was very friendly. Replaced both toilets in my house and was done within 2 hours. Would recommend this service.

KEON BECCLES

I got a fair estimate and they completed the job the same day in 90 mins. Four toilets installed and they even took the boxes for disposal. Highly recommended.

Carrie Webb

From the Receptionist to the technician , Very friendly , Put me at ease with my plumbing issue. When you hear you have a leak you panic, But the Plumber took care of my leak, And put my yard back to normal, Like he was never there. I would highly recommend this Company to anyone, Thank you, for all that you do,

Adam Sweet

Jammal Lindsey was awesome! Very professional, very helpful, and willing to answer all my questions and was friendly. He waited to make sure the clog in my washing machine drain line was cleared.

Katina Moultrie

Very friendly and quick service!! Thanks again and look forward to future business.

Theresa Boyd

The technician performed the job in a clean way & no damages occur. I was satisfied with the job performed

Susan Katzman

Excellent quality, no BS, reliable and friendly. I now feel like a weight is lifted knowing the entire pipe system of our house is free of EVERYTHING! Highly recommend this preventative maintenance.

Chris Cephus

The plumbers are always, professional, knowledgeable. David came out today and he was just Awesome!! Mr. Rooter Plumbing - if you have a plumbing issue - I highly recommend you give them a call…

Casey Mosbarger

I called Mr. Rooter on the advice of Mr. Handyman to have a couple of repairs done heading into closing for the sale of our home in Virginia Beach. Kelly arranged everything and was more than kind on the phone to help me out. Joe C. showed up on time, had everything he needed to get the fix done and completed the work in a timely fashion. Additionally, the job required more than the initial estimate, however, we were charged the original quoted amount, regardless of the additonal work. Finally, Joe cleaned up after himself and left the area looking great. Thanks to Mr. Rooter for coming out on short notice and taking care of the project needed.

Boca RAton

Reviewing for the place I work, the plumber did a fast and efficient job at unclogging the toilet in the salon. Quick In and out job. Jeremy Shackleton was nice and professional.

Toni Klemmer

Confirmed water leak on our side of the meter. Explained the process of the repair. American Leak will come out to scope where the leak is using sonar and infrared. Then we will go from there. Technician Jeremy Shacklette was professional, personable

Robert (Kadrra)

Worked with Sam on installing a water line for fridge and remove old wet bar. He did a great job and the prince was right as well. Very happy and would use again .

Daniqua Edwards

We are extremely pleased with the work Mr. Rooter has done for our community. We have ALOT of plumbing issues and the team at Mr. Rooter has been nothing but accommodating! Thank Jamal and Sean!! AND the lovely MS. Donae :)

Joy Martin

Aaron was very helpful in determining what the problem was with a water leak in the ceiling, from an upstairs bathroom. We did appreciate his help, and would call on him again for help with a plumbing issue.

Harry Brown

Called Mr. Rooter of VA Beach and they were able to fit me in their schedule. Sam showed up around 8:00 in the evening and stayed well into the evening to solve the problem. He approached the issue and solved the problem very methodically and in a professional manner.

reginald snellings

I was out on my morning Jog and noticed the truck at another residence. I stopped and talked to The technician. David was very pleasant and I got his card and called and i have nothing but good things to say about Mr. David Diggs. Very professional courteous polite and extremely efficient. I recommend Mr. David Diggs anyone for their plumbing needs.

Ashley Mandel

From the moment we spoke to Adem he has been amazing! We had a lot of work done in the kitchen, bathroom, laundry room and our kids playroom. They were always on time- had a great team working with them and they really worked with us and our insurance. I would recommend them to anyone needing work done in their home! The job on our home was huge and they kept at it (even when we had way more work done than initially thought!) 5 out of 5! Extra thanks to Adem and Caitlyn!

Kelly Kraynak

Kevin, my assigned technician, was on time and most polite. He arrived wearing a mask (for Covid) which I appreciated as I was also wearing one too. He cleaned up after the install and was a good representative of the company.

Sheila Gill

Possible water leak. Zane did a thorough job. No detectable leak. Zane was also very personable. Would recommend him to his employer as an excellent employee.

Vern Wright

Mr Rooter was assigned by Home Serve Insurance to find sewer blockage and water leak. The Service Plumber (Sam Bailie} was efficient and helpful fixing the problems. He rapidly found the blockage in the sewer line and leak in the waterline both fixed same day.. He got approval for the work and repaired the same day, work finished by 5.00 pm. I would highly recommend the company and the plumber highly to any one needing service. Excellent job and service.

Abderrahim Lamkhidda

Great customer service and great work, Jenn Rodriguez was great help and very patient. The job was done professionally and the technician Shane Pittman was very knowledgeable and great personality. Will recommend this business for all your project and I will definitely call them for my future jobs.

K Knox

When I called in to get an estimate Jennifer was very professional and I could feel the sense of urgency, she made the process simple to get a technician out to us asap! The technician came in and was very nice and worked quickly! Great company and people!

Lamar Cooper

Jeremy was very prompt and professional. He kept me informed every step of the way and provided recommendations to ensure the same issue doesn't occur in the future.

Dawn Pratt

JOE was awesome. Highly recommend this company. I was given their name after unpredictable experiences with other companies. Will use these folks again.

Stephen D

I called the company at 8:30 am with failed gas hot water heater. They no problem. Mike and Jeremy arrived at 2:30 pm to replace unit in attic. It must have been 140 degrees. Great job. Thank you Mr. Rooter.

Amanda Tatum

When our club had a pipe break at closing, Adam was there to help us at 3:00am!! He was a life saver. He was able to cut off the rushing water and was ready to go get the part and fix it right then. We opted to wait until the next day and he came out to fix it right away. His number is now in our speed dial for any future issues we may encounter. We highly recommend Mr. Rooter of Va Beach!!!

Deb Wagner

This company was called in do to a repair from another contractor. Gordon was very experienced and efficient. Even in the "construction zone" he was careful not to add to the mess. We inquired about another issue which he was able to explain how to rectify the problem. We had him come back and complete that project as well. Our experience was great! We would work with this company again.

Konrad Stoudenmire

Would give 10 stars if it allowed me to. Had an issue with a toilet months ago and they came out to fix it. The same toilet had a small leak and they came out to fix it again at no charge and with a smile. Would recommend them to anyone with a plumbing issue!! They definitely stand behind their work!

Patricia Pritchard

Sam is the technician who worked diligently at our home to resolve multiple plumbing / water pressure issues we'd been having for a while. He encountered some setbacks due to our home's outdated bathroom piping and worked relentlessly until problems were addressed accordingly. We're very satisfied with Mr. Rooter's Plumbing service and would recommend this company to friends and family.

Wilma Harrington

David and his partner done a good job in a timely manner explained everything and gave us an estimate prior to doing the job .They were very professional and used safety measures with the covid virus we are pleased with the work they done would recommend Me Rooter to my neighbors and friends.

Olivia Crawford

I originally called to get a idea of why my kitchen ceiling was leaking. Boy did they do that and more. Sam and Marcus showed up, found and fixed the leak in no time. They were VERY professional and even took the time to show and explain to me what the issue was. The price I was quoted was the price I paid. I will continue to call Mr Rooter and reccomend them to anyone.

Samy Hage

Serviced tankless water heater. Great service, tech was knowledgeable, friendly and awesome. I gave a 5 star only because of price is high

Eric Hayes

The plumber was very professional and polite. He found what appeared to be the problem immediately. The only thing is I experienced the same issue later in the day. I believe the company will come back for a follow up.

Brad Richardson

I would like to give a great review for David Eason. He showed up ready to go, dug the hole to where the leak was, replaced the damaged pipe and no more water leaks! Thanks David for a great job! I hope all that see this request you! Great guy! Respectfully, Brad Richardson

MICHAEL FRAGUADA

Besides fixing what I broke in my home DIY project, he took some time to teach me his recommended path forward in completing the plumbing work that would be needed after the emergency repair. I’d definitely hire him again.

Sheilla Echevarria

Very kind and professional. Service is affordable, and timely. I called, and the same day I got my service done. They where recommended by a friend of mine. I absolutely recommend them! Mr. Terry McLaughlin was my Plumber.

Cassandra Brasher

My friend and I were stuck on the side of the highway with a flat tire. Jamal stopped to give us assistance. He was very kind for taking the time to help get us back on the road safely. Thank you Jamal!

Cynthia Marie Rathgeber

Adam is great. From the most moment we met him, my anxiety decreased. If you want it done RIGHT, CALL ADAM @ MR. ROOTER! Everyone has been kind, sympathetic and eager to help. Thank you, all! 😂😍☺️💕 …

Michael Dowd

So hard to find good contractors. After working with and firing several other companies, I was very relieved to find Mr. Rooter. I'm an out-of-state landlord and trust this company 100% with my property. They were responsive, courteous and professional. A+

Teresa G

Adem, Shane and Matthew are excellent representatives of this company. Our massive job was finished within the given time frame. The technicians went to great lengths to protect our furnishings, etc.

Craig Byl

Sam Bailie.....AWESOME TECH!!!! I ABSOLUTELY COULD NOT BE HAPPIER! I really appreciate Sam and Mr. Rooter for helping me out! Awesome customer service from minute i called to minute Sam completed work and Sam was fantastic at answering all my questions before work, during work, and after completion of the work. Mr. Rooter..dont lose him....you got an all star with him

Debra Lewis

Kevin was professional, skilled and informative. I really liked that he was not pushy when sharing my choices. The company was extremely responsive, as I had no water at all when my hot weater heater ruptured. Kevin moved some heavy boxes out of the way for me. 5+++++++

Shirley Cowell

I can't say enough good things about JOSEPH. He was very professional, answered my many questions Etc. He did an excellent job. I will recommend Mr. Rooter plumbing to anyone. I have already given the name and number to some friends who in the future may need plumbing services. JOSEPH is definitely A KEEPER. 👍 👍 👍 👍 👍

Chris Parker

I have used Mr. Rooter Plumbing several times and I have been satisfied with their services each time.

S. L. H.

The young man was knowledgeable, quite pleasant and patient. He completed both jobs required and left area in tidy order. Highly recommend him & Rooter

Charles Wallace

Great experience with Nate and Matt. Very professional and now my wife will be happy that we have hot water again. Thanks to all y’all. You have a great team.

Charlie

Zane was terrific in taking care of our clogged drain. Very knowledgeable, experienced, and took the time to explain the procedure.

Brian Decker

Very professional company. Mike was right on time and explained the whole process as he went. Polite and professional, and got the job done quickly. I was very impressed at the quality of the work. Very affordable price! I will recommend this company to all of my friends!

Teresa Brannock

The technician was very informative and provided a lot of options not just the most expensive one. He was also very courteous when entering and exiting the house.

Ben Price

The plumbing repairs provided by Mr. Rooter Plumbing went very well. Scheduling was easy.

Tiara Washington

Zane was able to help me with a clogged toilet at a rental property. I’ve used Mr. Rooter plumbing many times and different properties and never dissatisfied.

Beverly B.

Shane P. Is OUTSTANDING!!!!!! I honestly can’t say enough about the service, work performed, way he explained what needed to be done and why (with options) and speed in which he went about taking care of my problem. Customer for life. I will refer friends and family. Very happy customer Thank you

Roy Drake

Professional, courteous, on time, did a good job...

Jeschelle Blais

This is the third time I have hired Mr. Rooter. Workers are always professional, do quality work and are knowledgeable. They are a little more money but Definitely worth it.

John Flavin

Technicians were professional up front no hidden fees and explained all

Deborah Burton

Very friendly, timely and informative. Good work.

LILIAN ORLINA

He did the plumbing services quickly. Hes pilite and professional in his demeanor. I will certainly recommend him to my friends.

Adriane Lewis

Jamal offered several options to diagnosis the issue with a leak. He described both options to allow us to make a decision. After making a decision, he was able to perform the work.

Lee Stevens

Adem is professional, courteous and knowledgable. He's not afraid to get dirty and is a good example of professionalism even when he is knee deep in sh*t.

Lisa Crooks

Sam was a professional plumber. He switched out a leaky faucet and gave good advice on a future project I have in mind. I will use this company for all my future plumbing needs.

Bruce Martin

Technician was prompt, knowledgeable, professional, thorough, and courteous. I will most definitely recommend Mr. Rooter to others for their plumbing needs.

Brandon Meahl

I certainly recommend this business, and Kevin, our technician. He showed up on time with a professional and calm vibe and knew exactly what to do. He was done in less than 20 min. Call him the Buddah plumber

Everette Jones

The service tech, Kevin was very efficient, honest and practical. This is my second time using Mr. Rooter, and I have been pleased both times.

Kathy Jackson

Needed an outside faucet replaced. Same day service. Free estimate. Robin Lewis was professional and took care of the issue. Thank you for such timely service!

Brian Cossak

They have been very upfront with the work that needs to be done. The tech is super friendly and I’ll probably use them more and more as the years go on.

Master Vapor

Very quick response to call. Had leak underground that left me with HUGE water bill. Adam came and checked it out, went under the house, and showed me the water meter going fast. He came back the next day with an excavator and put in new pipe. Very professional and very clear explanations. Thank you Adam & Shane!!

Donald Lilly

Prompt, professional and very reasonable. We had a few small jobs to be done and Sam completed them, sent us pictures of his work, and only charged us the $59 minimum!

Sandra Stancil

I had a bad leak in my bathroom faucet. Joe came and replaced the faucet and connections under the sink. He worked very fast and didn't leave a mess. It works wonderful now.

Katie S

Jamal communicated with me prior to coming. He let me know what was happening every step of the way and left my kitchen fixed and clean! Thanks Jamal!

Diane Reed

Staff very professional and efficient. Stayed in contact throughout prokect kept us informed of progress. Pleased with services rendered. Recommend Mr Rooter Plumbing of VA Beach.

BIGGKEITHDAVIS

I have used this company twice on 2 different projects at different times, both were handled professionally and the prices were fair, I have them listed as my 1st choice when I need a plumbing service, Thanks to Steve and Joe

Chuck

Fair estimate on quotes and job well done

Philip Wellman

Arron did a great job ! Thanks

J Gaskins

I have nothing but good things to say after they came out last week to replace our water heater. Very nice, knowledgeable and speedy.

Hannah Hughes

I have used Mr. Rooter multiple times. They are very customer service oriented. They repeatedly provide excellent, prompt, reliable service. They are knowledgeable experts who fix the problem.

John McGarrigle

The tech was awesome! Very friendly and helpful. He showed me somethings that could help me in the future. I will definitely use them next time I need plumbing service

Tom Tom

A new line had to be installed from the meter to the house. For the amount of work that had to be done, it was done very quickly. All the workers were very professional and a pleasure to deal with.

Derek Ross

My plumber Shawn was really professional, and demonstrated great customer service!

Mihaly Contracting

Very good company! On time, professional and they came out with an hour of me calling! Highly recommend this company!

Twice As Clean Pool

Aron Gill came by and handled the situation professionally explained everything in detail and also explained the advantage plan plan and how much you can benefit.

Conor Cahill

Quick response, very helpful, and half the price of the other big emergency plumbing chains in the area.

Payam Salemi

Very Professional, on time , willing to help and fix the problems

Thurston Millirons

He was very polite and had my drains cleared in a few minutes and told me why my drains had clogged to begin with. Suggested how to fix the problem.

Sharon Passmore

came got right to work did a wonderful job don't mine calling on them again he fix the job in no time i would tell other about this company great job.

David Cumber

Slow running drain needed a large snake out than I could do. I deal with Union/non-union labor all day, but the price was higher than expected.

Val Bright

Mr Rooter is professional and responsive to your plumbing needs. I will use them again. Thank you

Gerald Bost

There work replacing my sewer pipe was good but they didn't fulfill there promises till 8 complained several times I think the rectified my concerns I'm away I can't check there finishing work now but of not I will be back

david nicholls

Had some repairs done to a toilet,had to call them back as there was a small leak. Even so I would probably use them again.

adam jones

Kevin was outstanding. He completed the jobs on time and was very courteous the entire time. Not to mention even taught me a bit while he was there.

E H Brook

I was amazed at the responsiveness and the willingness to answer my questions about the repair. I knew the cost up front and it was more than fair.

Chris Crosthwait

Zane was great! Quick and friendly, explained the price upfront and for the job done!

david cuffee

This company is one of the best, I have used them on several occasions and have had the same tect, Robin is one of the best in what he do, he seems to know his job very well, he is always very careful and cautious of his work , he cleans up as he go along, there is never a mess that I have to clean after he's gone, he works as if the company is his, Thanks Mr. Rooter

Ron Delk

The technician was kind, courteous and professional. Sam, wore his mask the entire time and walked us through the process.

GALE THOMAS

Sam is a amazing wonderful awesome technician he's very very professional and answered all my questions and check out everything so All the issues are taken care of with no further service calls!!!

A B

Joe was very knowledgeable and friendly. Helped turn a stressful situation to bearable with his smile and great personality!!!

Debbie Gozzard

Aron was awesome. He did everything to help me. Wonderful!!!!!!!

Fred Gehrling

The service technician, David Eason, was great. He was friendly, knowledgable, and timely. He explained the issue in terms a layperson could understand.

Gail Fogle

Jeremy is the best. Highly recommend him. Great service and very professional.

C. Michelle Mikle-Lawrence

Absolute great job! Their patience was so the key in providing the services. I would recommend to anyone who needs any type of plumbing assistance.

Ashby Blueford

The plumber named Kevin was so professional and courteous he was a God sent. Thank you so much for help with my sink issue

Chelsey Forrest

They were at my house within an hour of me calling, Terry was very professional he showed me what the problem was and resolved it quickly he also gave me instructions on how to be sure it doesn't happen again.. Thank you guys so much!

Robert West

Rep was courteous professional and extremely informative

Charles Murdock

Technician was very respectful and professional. Installation went very well and quick

Brenda Pulley

Aron was very nice, very professional, and explained everything to me. I appreciated his input.

Sam Iam

They replaced a pump motor for a pool filter. Works great. Professional work, and within my requirements.

Ann Ismail

Great service, Terry responded deligently to the emergency call and had the job accomplished professionally. I would definitely use their service again and I highly recommend them.

Daymon Ware

Great professional service. I couldn't be happier. Guess them to install an outdoor spigot. They had it up addy running in no time!

Jackie Meadville

Zane was great! Very efficient and knowledgeable. I would definitely recommend Mr rooter.

Romona Bryant

Super fast work. Good people to call when you have an emergency

Anne Clifford

Me Rooter Plumbing did a professional and outstanding Job. I will definitely call on them again!

Kim Harris

Jenn was so helpful, she definitely made my experience positive, because of her I would definitely recommend your company to everyone I know.

Azkia Muhammad

Great customer service! Would highly recommend this business for any plumbing job.

Denise Watson-Smith

They are very efficient, and the technicians were extremely knowledgeable. The office staff were courteous and friendly and I highly recommend them.

Judy Eller

Gas company turned off our gas due to leak. Repaired quickly and professionally SHANE OF Mr. Rooter

101 vet

Good company to deal with, will use again, and recommend to others, Sam Bailie the technician was excellent, and the office people very courteous.

Rebecca Johnston

The technician was very thorough and knowledgeable.

Linda Warren

The tech who came out was very knowledgeable & personable; he was very helpful in solving our problem.

Gilbert Garcia

Did a great job. Price was reasonable and job done fast, would recommend.

Skid Sts

Fast efficient reasonably priced service. If you need a plumber, you need to call Mr. Rooter in Virginia Beach.

Cledith Bowden

Joe is a very professional knowledgeable technician.

Sal Gulisano

Excellent job, fair price, highly recommended.

Meriwether Ball

Great service and kind people.

Chris Vaught

I called on a Saturday and had someone out that day. They provided great service - very professional.

Ben Powell

I called for an underground leak detection service. They answered the phone professionally and arrived on time.

Donovan Britt

Communicated really well and had to professional knowledge you’d expect. Very satisfied.

Richard Cunanan

Very professional and knowledgable. Sam and Shawn were great help!

Reginald Rivers

Very prompt and professional service

Audrianna Eley

Had a great experience with Robin! Very quick, efficient and professional.

Suwanda B

Jamal is very informative polite and professional im pretty satisfied

walter

Good job.

Jeffery Cunningham

Very good service. Thanks for coming out on Labor Day weekend to fix my problem

GERALD

They did a good job they rectified my concerns

Ashley Reed

Very quick and efficient. Jenn is always a pleasure to work with!

Cindy Grassmyer

They came out the same day and fixed the problem right away. Their pricing is very fair.

Tracy Boreman

Extremely professional.

Keith Walke

Great and fast service! I found a great plumber

Nichole Zelaya

Awesome customer service! Thank you Jennifer for your help! I would recommend your service to anyone in need!

Mica Harris

Came same day for clog and made sure it was fixed

David Jefferson

David was very professional and confident.

Erica Robinson

Jamal was wonderful!! Nice, fast, friendly

dwight Sessoms

Great text he. is on point.i love his. work

Brook Stevenson

Our shower would back up when the toilet was flushed.

ticia abadilla

Sewer drain was clogged thankfully it was on the city’s side saved me a lot of money

David “DAS66” Stephens

Friendly professional and fast

Nhance of Hampton Roads

Great professional service, tech extremely polite, great business Bernice

Nathan Quade

Great service. On time and friendly.

Paul Kemeter

Fix toilet they did a good job.

Edward Ruhling

Overall great friendly fast service, awesome job.

Jaylen splasher

Great work!

Lea Vinson

Very polite and quick. Excellent job.

Norman Holcomb

Knowledgeable and competent

lawrence Hawkins Sr.

Very good

Tidewater Home Improvement LLC

Good company, excellent staff and quality of work.

Kaitlin Morel

Sean did an excellent job!

Jackson Hopkins

Great service, fixed the issue completely!

Frank Nola

So far so good more work to be done

William Williford

replaced dimmer switch fasr

Na-Anthony Watson

Performed crawl space mitigation and encapsulation

Brennan Waring

Quality quality

Pat Locke

Quickly identified and resolved the problem.

Linda Banyay

Everything went very well.

Annie Stewart

Repaired outside faucet.

Michael Burton

Great experience!

Raymond Brown

Replaced shower mixing valve

Neale

Great service.

Barbara Mitchell

Searched for leak

Vicki Worthy

The technician pro Daryl Heath arrived early, extremely professional and personable. He answered my questions and took the time to look at future projects.

Allean B

Joe Hartley, came out to repair a toilet leak. But, by the time he got here my husband had figured the problem out. Joe, took a look at what we done and said it was correct. He was so nice and professional. I would definitely recommend this company, they were on time and professional, even after we had done it ourselves. Thank you Joe, for coming out.

Jesus Rodriguez

The plumber was knowledgeable and professional about the issue at hand.

Lisa Bednarczyk

On time, fast response and out the same day. Great service and value. Friendly technicians. Aron and Sam were awesome! Thorough and thoughtful.

Natalie Sumner

Very good service!

Rick Holtz

Joe Hartley did a fantastic job. It was an emergency repair and he was fast and efficient.

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