Reviews of Action Plumbing, Heating, Air & Electric. (Plumber) in Salt Lake City (Utah).
Action Plumbing, Heating, Air & Electric
3165 S 300 W, Salt Lake City, UT 84115, United States
Description
Information of Action Plumbing, Heating, Air & Electric, Plumber in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of Action Plumbing, Heating, Air & Electric
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Action Plumbing, Heating, Air & Electric
elise
Tyler was prompt and courteous. Very helpful and honest with my odd issue with my dryer vent. He offered several solutions and even recommended some companies to help too. His honesty was so nice. Especially these days when it seems like everyone is out to make as much as they can rather than do a top notch job. He wasn't able to fix the issue but he helped me find someone who can. I would recommend these guys to anyone with heating or plumbing issues.
Saralyn L. Carruth
I called Action, who sent Tyler Bass to come over and do a bid for us. I knew I already wanted to sign up for regular maintenance, since Action is who replaced the heater for the previous owners, but I wanted a bid for other things as well. We recently bought a house and I wanted to know about, and where our heating, water, and air systems stood on maintenance. He really took the time I needed to answer all of my many questions. He is very knowledgeable. I also felt he was talking straight and honest with me. He was also able to give me thorough bids for the other projects we're working on. It was a good experience. I highly recommend you ask for Tyler.
Al Fernandez
My wife called action out to look at the furnace. Our house was freezing at night. They came out right away. At 11 pm the guys showed up and realized our furnace was having multiple issues. After researching repair parts it was evident that getting a new furnace would be our best bet. We are very happy with our new system. They installed it the very next morning. It’s working awesome. Never had such a quiet furnace. Our last one made so much noise. This new one I can’t even hear. Having a warm house and I can’t even here it run. Very nice quality job!
Tiffany Dickson
We had a great experience with Action when my elderly mom’s old furnace gave out on a day when it was super cold. Tyler showed up right away and talked us through our options. He was very professional and knowledgeable, and also really kind to my mom. We felt like we could trust him. Soon, Oscar and Jacob came with the new equipment and by afternoon my mom’s new furnace had the house warm and cozy for her. We were amazed at how efficiently and quickly the job was done. Oscar and Jacob were professional, clean, cheerful and made sure all of our questions were answered. It was an all around great experience. Thanks, Action!
Judy Peterson
We used a different company a few weeks ago when we noticed a sewer smell coming from our drains. They told us they were sure it was just buildup in the sink drains so we purchased the drain cleaner they sold, but it still did not take away the problem. Last night, our basement flooded from the laundry room drain. We tried calling several places to get someone out right away. Action plumbing was the only one who could get someone out that evening. Aaron came shortly thereafter. He helped us determine that the problem was a clog in the main line outside. He flushed out the line and showed us what he was doing and the before and after. He was here for several hours and late into the night. He was also very careful as to not track dirt or debris into my house or cross contaminate to areas that were not damaged. This was a big deal to me. They are coming back today to check with a camera to make sure there are no other issues. Aaron was so kind, and sympathetic to our situation and explained things completely including price and options to help us prevent this from happening again. I highly recommend asking for Aaron if you call Action Plumbing. We will certainly use them if needed in the future and we will be sure to ask for him. Thank you Aaron.
Jennifer Roma
Very happy with their service! Tyler did a FABULOUS job and at a great price. We had to move our garbage disposal for our new sink, and it required custom work, as it was beyond standard parts. He made it look easy, even though we spent the night before at Home Depot trying to figure it out. Tyler also made it to us earlier than expected - Action texted and called to see if we would prefer that earlier time, which we did. Professional service and great price all around.
Sarah Thomas
We were planning on just getting a quote today, but they had a cancellation so were able to get new units installed same day! Aspen and Nick did the installation and they were both very professional and respectful. I appreciated the way Aspen gave me a rundown of how I can keep it all running happily for years to come. It's only been turned on for less than an hour and it is already much cooler in the house. Thank you!!!
Sandra Nielson
Alex came and fixed my shower and did an amazing job. He's the best technician I've had come to my house from your business. Very knowledgeable about what he's doing and very polite too. I've been working with your company for over 10 years and he is the best technician I've had come to my home.
Kamala Anderson
I had a furnace put in about 5 to 6 months back and it stopped working about 3 weeks into in stall.i was 1st told it was do to my electrical having issues. I had one part of that fixed which I knew was an issue (a switch). After that was fixed I turned on the furnace and it was still having issues working correctly. Michael and Jesse came out and I was able to let them know what I had heard in the pipeline of intake and exhaust after looking into the angles and not so eye appealing job of the installers they fixed the situation.
Princess Sparkles
I called these guys for a second opinion for a furnace repair and was given WAY more information and able to make a much better decision for my family and home. They beat the other company's price by $400 AND began installation the same day when the other company's wouldn't have been able to start for three weeks. VERY satisfied with the friendly technicians, their knowledge and education, their service, and the experience as a whole.
Mitchell Wickens
The quick response from me making the phone call to having my disposal replaced was amazingly fast. They were at my house within just a couple of hours and they were finished within the hour of having the parts.
The whole time they were extra professional and made sure we felt comfortable and assured of their expertise.
Absolutely will always be my go to and my first recommendation to anyone else!
Cheryl Thomas
This is the second time I have used Action Plumbing in less than a year and their service is amazing! Alex Halton was so friendly right from the start. He answered all my questions, and made sure I knew exactly what he was going to do. I had some additional questions on some other plumbing and Alex was more than willing to walk through it with me.
Alex came back about an hour later to show me a bid for the additional work I was asking about and once again walked through everything with me. I felt like he was completely honest with me and didn't try to sell me additional work. I am very grateful for Alex's help today with my plumbing issues.
Elise Noel
Austin with Action was great! Very professional, personable, and knowledgeable. He was up front and honest with our unit and quote. I really appreciate his approach to doing business, and I feel he treated us like a friend instead of just another customer. Their pricing came in well under other quotes we've had also. I'd highly recommend calling Action and asking if Austin can help you out!
amber avellar
I dealt with Aaron, a drain tech. He was professional with the way he spoke and also looked professional. That is important to me when I do business with large companies. He figured out the problem, fixed it and gave me a great deal. I could tell Aaron takes pride in his work. I highly recommend him to others and I will definitely count on him for my future plumbing needs. Thank you Action Plumbing for hiring quality workers to represent your company.
John Gibson
Adam & Tyler came by early today and discussed with myself and my fiance about heating, plumbing, and air. We got a great quote at an affordable price for us. The service was great, and very attentive. I would highly recommend this company and their team.
Karrie Schatten
We were very pleased with the installation of our tankless water heater. They were very efficient and professional. We were informed of all the steps in the installation. Austin returned today to inspect the water heater and water softener. He made sure everything was working properly. We have been very pleased with our new water heater. We highly recommend Action Plumbing, Heating, Air & Electric.
Keith Swenson
I started with Action Plumbing when my floor drain backed up at about 11:00 PM. Many plumbing companies offer 24 hour service, but few actually back it up. Action does. It was probably midnight when they got to my house and after 2:00 AM when they left. The next day Action came and scoped my sewer lines and found cracks, tree root balls, and separation where the pipes had shifted. They went through all my options and put in a sleeve to repair and protect the pipes from future damage. I next had to have my furnace and a/c replaced. I had several bids, but Action was by far the best price. My neighbor had to have his done also but went with another company. When it came time to have his installation done, the company informed him they had sold his units to someone else and he would have to wait. This was in July in the middle of the heat waves. No discount for there error. He had to wait another month for them to complete the work. My furnace and a/c were installed within two days. I also had Action put in a water softener. Once again the work was completed promptly and efficiently with no problems. I recommend Action for all your plumbing, heating, a/c, and electrical work. All of their staff have been very professional and knowledgeable. I do not believe you can go wrong by using this company.
Maryann Gomez
I’ve had a great experience with Action Plumbing quite a bit this past month. Our older home needed the pipes reclined and they did it really fast and affordable thanks Mike for taking care of us and today Theron came and took a look at my air condition and fixed it just like that. Really great guys friendly and respectful and they get stuff done. Thanks I appriciate your service.
Drage
Wow. Just wow. I have never had anybody so respectful I'm my home. They sent out a technician named Jim. Very friendly very personable, after about 15 minutes of great conversation he went downstairs to evaluate my furnace and just do a seasonal tune-up. Took multiple pictures to show me all the buildup dust dirt and debris that it accumulated in my furnace in just 4 years. I do have pets. I have neglected filter maintenance. After about 5 minutes more of talking to this man and looking at pictures I knew he knew his stuff and he knew everything he was talking about was absolutely accurate not one question did I ask did he not have an immediate answer for I highly recommend this company and this technician he was hands down the best that I've ever had show up and I've been using action for the last 4 years. Give this man a raise he is phenomenal
Annette Newbold
My 90 yr old father hired Action Plumbing. He didn't understand a lot of what he told. He received no copy of the invoice. As my elderly parents don't use email, like many elderly, a printed copy should be given out. A monthly membership charge was added to the contract that I only discovered by reading the fine print at the bottom of the contract he signed which obtained after I called requesting a copy of the contract. I feel this was a deception
played on someone who didn't understand what was being done. It was not listed in the invoice only in the fine print. They came a day early when no one was prepared with very little notice. All workers were courteous. Clean up was done well. Customer service was poor. I called multiple times to get information and was promised three times I would be called back but never received the promised call.
kelsie bird
Our experience with Action plumbing was AMAZING! Our service tech, Aaron A., was super helpful, professional, and kind while helping us. This was a late night emergency and he made the process so smooth and quick. We highly recommend this company!! Thank you Aaron for all your help!
Janet Dover
Our power was out for 14 hours. When the power came back on, the furnace didn't. After a very cold night, Jim and Jacob were at our home early and had our furnace running again within an hour. Jim took the time to explain the probable power surge that had shut it down and suggested a surge protector could be helpful in the future. He did a complete review of our system and noticed the coil underneath had not been serviced for sometime and we asked him to clean it. They were polite, informative, and pleasant. Thank you very much.
Virginia Menlove
Tyler came out and inspected my leaking water heater. We ended up replacing the unit, he recommended going with the Tankless option and it was the best decision that we made. Before the upgrade we weren’t able to even get enough hot water for a bath but now there are no issues. Very pleased with their work
Kim Dumas
Aron is the best he was so friendly and pleasant even after working a long day he came out to me on an emergency backup. He came back the next morning as promised to install a new toilet . he is the best next time I need a Plummer I will call and ask for him to come out. Aaron is awesome
Jenn Cantwell
They were willing to drive 1.5 hours after hours for a maintenence call, but we found someone closer to come quicker. They came the next day to provide a bid for a new AC, but we have not yet finished getting quotes or decided on a company for the project. Pricing, thus far, has been slightly higher than other bids, but the timing/availability to complete the job are much quicker. Austin was an amicable salesman who shared his knowledge and recommendations with me.
Saund Lindsay
We were trying to install a bidet on a skirted toilet and it was not going well. There simply wasn’t enough room behind the toilet to get the connections tight enough to not leak and without stripping a plastic connector. William was very professional. After assessing the problem we opted for a new toilet which he came and installed the next day. The guys were quick, polite, an helpful. I would definitely use Action Plumbing again.
Thomas Bruckman
They were on time and had a good response time. Really kind and helpful over the phone. The service staff was really good as well. Tyler came out to see what the problem was with my heater and let me know if i wanted to go the route of the repair then it could lead to more problems and we may need to replace the furnace anyway. We decided to go with a new furnace just for less hassell. The installers came out and theu were super nice and kept working until the job was done. Nice work guys. I will recommend this company to anybody.
a_haskell
Aaron and Austin with Action did a great job with a complimentary checkup. The company was in the area with another job, so offered a bunch of neighbors a free camera scan of sewer laterals. While they were here they also flushed the water heater when I asked them to!! The price they quoted to hydrojet some buildup at the foundation connections seemed fair. If it compares to other prices and we decide to do the work I would definitely have them come do the work.
Jacob Quinney
Jim and Jacob where so helpful and timely. This was our first issue with our furnace and they made us feel comfortable and like our home was valued. Thank you Action! We will definitely be using them and recommending them to all of our family and friends.
Angela Wassom
Aaron was PHENOMENAL. Having had a different plumbing company come out during the summer for our kitchen remodel, who didn't put effort into their work, and even did things wrong that they had to come back out to fix the correct way, Aaron and Action Plumbing were a breath of fresh air.
We could tell he genuinely cared to take care of us, and suggested various solutions to some issues we were having, which made us feel like we could actually choose the solution we felt could solve our problems but also let us think about what we could afford. This way he posed solutions to us felt very open and honest, instead of what others might try to do of "this is the ONLY option" and fear monger us, the client. He was very tidy with his work, super friendly, and I could tell he really cared to do a good job to keep a good reputation, both for himself as well as the company.
We were so impressed with him that I even sent him on his way with a plate of fresh baked cookies I'd made that evening. If that doesn't tell ya how pleased we were with the service, I don't know what does. Haha!
Truly, if you're deciding between different plumbers, don't go the cheapest route (though for what we were getting done/looking to do they were fairly priced), go with those who care to do a really good job, so call these guys - you'll be glad you did.
Dee Doyle
About 5ft of drain lines replaced. New lines installed angled and drowned in flex seal. All debris left for myself to clean up.
$2600 repair
Matt Krantz
Alex with Action Plumbing is one of the best tradesmen that I have ever worked with. Great service and even better communication. He helped me understand what and why things need to happen and is passionate about his work. I will continue to use Action plumbing in the future.
Marva Giles
We are very happy with the service that Action plumbing provided. We called for a basic tuneup and were surprised to see rust and buildup on our evaporating coil. Tyler was great and worked through all of our questions
Steve H
The tech that came out (Alex I believe?) Was nice, knowledge, and very helpful. He was able to quickly identify the source of a leak that has been baffling me for weeks, provided several options for us to get it fixed, and helped me mitigate the issue in the short term so we don't have to eat the costs immediately after the holidays. Will definitely use them again
Falicia Mooty
Aaron and Kevin were professional and very timely getting the job done. We were even able to get a quote for an unrelated issue in the same visit. Highly recommend calling Action for your plumbing needs!
Donna Anderson
Jenny was awesome and so sweet getting a technician out here even though it was difficult to connect with me via phone and text for a bit there. …
John was great! He was determined to find our shower leak issue and did! Woohoo! He also informed us of some other issues that saved us! Super grateful!
LeeAnna Thornton
The Action professionals came over on time. Did a great job at locating my issue. We appreciate their services. And will call them in the future. Austin and Alex were great
Jessica Lynn Royer
Austin came out to check our main drain line cause multiple neighbors have had to replace theirs recently and we had him quote us for some additional work on our pipes cause they are old and starting to go.
He was friendly, professional, honest, and kind. To top that off the price for everything we need is more than fair.
We will be calling them back in a few months when we are ready to get the work started.
Jacob Hammer
Aaron and John were fantastic! We are renovating and had Aaron over for a sewer clean out. When we asked about other services he gave us his two cents and referred us to John, who might be the most knowledgeable and hilarious plumber I have ever met. Absolutely will use again!!!
Jaimie Ramirez
Tyler was amazing and extremely professional and knowledgeable! He definitely helped with the situation and let us know what we needed to do about it. I would recommend action plumbing any day!
Gayle Jarvis
Action Plumbing did a great job cleaning the drains in my house. They took the time to explain what was needed to be done and got the job done. When done they made sure everything was clean and back in place. I will be calling Action Plumbing whenever I need a repair.
Marlene
Had a furnace & ac installed. It was not put in the way it should have been doors on furnace was not on right. A/C was not on cement centered. Told tech' s but they just disregarded my concerns. So today Oscar can out and fixed it all. Oscar you are AWESOME!!!!!!
mindy lopez
Tyler was very helpful and did his best to make something work for me. I really appreciate him coming out super really quickly and giving honest feedback. I feel like I can trust him!
Ryan Murphy
Great experience today with action plumbing providing some electrical service for our home. Ryan Brian and David provided excellent service and went above and beyond expectations troubleshooting an issue for us. Their work was prompt and efficient. We highly recommend Ryan Brian and David for any of your electrical needs.
Tiberius Gracchus
Aaron helped me clear out the clog that was blocking my toilet. He did excellent work and for a great price. He was very professional and courteous. I will definitely call on him again for my future plumbing needs.
Nick Gray
Aaron from Action Plumbing came to our home to fix a kitchen sink that would not drain. He had to get on the roof during a windy and stormy night to use a power drain washer. We appreciate the excellent service he did and would not hesitate to call again. Thank you Aaron.
The Exotic Revolution
I have used action for years. I have had amazing technicians and I have had complete buffoons work on my units. Some so bad to the point of almost swearing off this company all together if I’m being truthful however Jim single handedly saved that potential decision with how attentive, how supportive, how knowledgeable, and how professional he was. He made my family his priority to the point where if I didn’t know any better I would assume he was the owner himself because of the pride he demonstrated. I will for sure continue to use action as long as Jim and techs like him are on board! Thank you!!!
Ps. You guys need to ditch the hold music. (Seriously though, I can only imagine how many customers go elsewhere because of that alone. It’s just a bit childish to me. Have a great professional share your promotions/details not the cartoon stuff. Just my opinion obviously)
Chris
Nicole Lewis
The service was fantastic and fast. Quickly identified the problem and came up with a quick solution. People were nice and easy to talk to. New water heater installed, old one removed, and additional work done looks great.
Daryl Huff
Lucas, Dustin John and Mike all did a great job. We had a lot of work with a new water lines, main line replacement new water heater and water softener. So a lot of work. Very good professional and fast
Joshua Willmore
Alex came in to inspect my water heater and was very knowledgeable about any issues I currently had. He also took the time to answer my many questions and ease any concerns I had. Hoping to be scheduled soon to get my Water Heater repaired.
Marcy Neeley
Tyler came by today to check on my furnace. He was super knowledgeable and professional. He spoke to my dad (owner of house) and discussed everything in detail with him so he could make an informed decision. It was actually the AC that was the problem. He even offered to FaceTime him to show him what was going on. Thanks Tyler!
Adam Wright
Want to personally thank Matt, Ben, Jobey and Andreas for their fast and efficient help today. They were professional, cordial and quick with their services. I will highly recommend them to all my friends and family. Thanks guys 🙏 you saved the day …
Dan McKean
Casey was great! He worked quickly and efficiently. He was done before I knew it. He was also very professional and polite. He advised me of a need He saw with the furnace and the cost, which I was very grateful for. We later did this surface and again he was a great service man and help. He's a great asset to your company. I definitely recommend him and your company, and will continue to use them in the future.
Alan Bartlome
We have been having issues with our furnace. Jake was out today and was absolutely fantastic! He spent 4+ hours troubleshooting the problem and coming up with a solution. This is the kind of customer service that keeps me coming back to Action Plumbing, Heating & Air.
ginger Parish
Jake was really quick and efficient in handling my problem. He is also sending someone right away to fix a problem he noticed that I wasn''t aware of. ALL of the technicians from Action have been very efficient and skilled in all of my repairs.
Andrew Cook
Edit* 9/7/22
Jake the manager came out with his crew and was able to fix the mini split. It did need a new head. And had a freon leak. So hopefully no future issues. But Jake assured of there was they would be taken care of.
Spent 50k on a variety of services including, new A/C, Mini Split, Tankless water heater, subpanel install, electrical outlets, washer dryer hookups.
And every 1-day job has turned into a 3-day job. Every completed job, has turned into 2 or more return calls because it was not repaired correctly, including the A/C had to be warrantied on day 2, due to inproper install, the water lines on the washer dryer hookups were not installed in the correct location, one of the mini splits was leaking freon (came out and repaired, now 2 months later is out of freon again)
When trying to find out when my dryer vent was scheduled for install, the office employees told me they don't offer that service, even though i had already been quoted and billed for it. I mentioned it was on the invoice, she said no it wasn't, i told her I should have between 3- 5 invoices (not sure exactly how many because 2 had been combined into 1)
Asked for copies of all invoices for the past 2 months, she sent me 1 invoice. Called back to see if I could get the rest, sent me 2 more, called back to get the last one, lady insisted I only had 3, after half an hour of yelling at each other she found invoice 4.
There are a few very good employees at this company but are far outweighed and over shadowed by the bad and poor quality ones.
Will not use this company in the future. Too bad I'm stuck with them to warranty all my new equipment for the next 10-20 years.
Betty Roberts
Tyler came out to inspect my furnace. It was having issues staying lit. He mentioned the repairs and we thought it was a better choice to replace our 2005 year old unit. These guys are the best, and really take care of their customers
Mybelle.75
Tyler was knowledgeable and nice he awesomely fixed our furnace in less than 10 minutes. You rock action heating and plumbing I will definitely use action again and highly recommend them
Dustin Delight
Ask for Alex! He's legit! Very efficient and did top notch work! Helped me also understand my very complex in floor radiant heating, with broiler and circulation system.
Thanks for getting us back up and running so quickly Alex!
Mama G
‘‘Twas the night before Thanksgiving and 60’ in the house… With family coming over in the morning not to mention the fact we couldn’t keep the baby in the freezing cold. Taylor came to my rescue!!! It was after hours and I disrupted his evening but he was as kind and helpful as ever! He had our heater back on in 30min and promised he would come back if we needed him to. I have been frustrated in the past with service techs but definitely not tonight.
THANK YOU TAYLOR!!!
Bo Bolen
I wouldn’t use anyone else. I’ve used rooter Connectionz for a while now and they are the best, I’ve gotten to know the plumber that always comes to my house (Will) and he is really good, nice, explains everything and gives me a great price.
If you need any kind of plumbing work or heating and A/C work, use rooter Connectionz, they are the best.
Darlene Miles
They are very polite and they answer questions as well as keeping you informed to any problems that might a rise. Ryan, David, and Brian was my technicians and I would give a 10 stars out of 10 on their service. I really enjoyed talking with them and I learned a lot from them. They are the best
Jake Green
Austin did an amazing job helping our restaurant out. Was willing to work with our restaurants schedule and made sure the job got done properly and efficiently absolutely will utilize the service again if needed.
Arlen Johnson
Tyler was completely professional and diagnosed our issue very quickly. Couldn’t ask for a better technician. He was very friendly and courteous. Would recommend and hope he comes back if a future visit is needed.
Sandi Gibson
They came and did electrical work. Ryan and David were very efficient and if I had questions they were ready to answer. When they were finished they cleaned up , did not leave a mess for me to clean up. It was a really nice experience working with Action.
James B
Austin was very kind and professional. He took care of our clog and evaluated issues fast and effectively. He was courteous and knowledgeable. I highly recommend them for everything.
Julie Liddell
Action Plumbing & Drain came for an included service, running a camera through the sewer line from the bsmt to the street. I got to watch the camera and could see it full of wipes! Mike will sent an estimate over to have it cleaned. He was professional, courteous, on time and efficient. Looking forward to an estimate.
Kate Whitaker
John did an awesome job today with my drain cleaning. He was very thorough with his work and explanation of his work. Will definitely use again!
Margaret Osborne
Joel and Casey were amazing to work with! Explained everything clearly and showed pictures of what the furnace repair issues looked like! Would recommend.
Jhamyre Ponton
I had a leak coming from my one of my water heaters and the following morning after calling at 800am I had a rep at my house at 930am and got a new tankless water heater installed and complete by 3:30pm same day instead of using the two water tanks. Very kind people professional, clean Xavier and his co-worker were awesome!
Shelley Evans
Fabulous customer service. Jim was really helpful and gave me options but did not pressure me. He was very respectful and went above and beyond to do the job and make me feel comfortable while he was in my house.
Georgia Ogles
Jim came and got us all taken care of. So honest and dependable. Absolutely best service professional I have ever used. Thanks action. Keep up the good work Jim. Also got same day service.
Winona George
Our furnace was having issues. We called Tyler out. He was able to diagnose the problem quickly and was very honest and upfront. He is a very valuable employee. We will call Action back.
Ashley Briggs
I highly recommend Alex Halton for any plumbing work. He came over after hours to help us resolve a terrible leak. He was quick to respond, professional, and knowledgeable. I will use him in the future if needed; he offered all around wonderful service. Thank you so much, Alex! We will be using you again (hopefully not too soon)!
Tammy White
Alex Halton was extremely professional and knowledgeable! He was friendly, thorough and immediately detected and resolved the problem. Next time I need a technician, I hope they send Alex!! Thanks for the great customer service! (From: Van Padjen family).
john smith
Great technician , very professional ,excellent explanation of what my repair was about and right on with the quote and the final invoice.I will definitely be asking Aaron to do more work on the plumbing of my house.Highly recommended.And this was an after hours emergency repair on a weekend .Well done Action Plumbing.
Chris Stange Realtor
John jordan was freaking awesome. He know his stuff. He educated me on how sewer lines work and what materials are what. He was super friendly and you can tell he loves his job. I highly reccomend action plumbing
Paul Raffensparger
Austin was very polite and professional. He gave me some good insight into improvements that could be made to our system. Will definitely keep them in mind when we're ready for updates.
Michelle Moore
Aaron is was so informative and professional while being super friendly and personable. I felt he had my best interest in mind rather than simply his company’s bottom line. A million thanks!
Celinda Campbell
The techs were courteous and professional. They installed a Halo-Led air purification system. The install area was left clean, no mess. Highly recommend the technicians who performed the install.
Stephen Jamison
Our toilet could rock back and forth on the floor. (When we weren’t using it, lol) Alex replaced the wax seal and put shims underneath to stop it from moving. He was fast, friendly and cleaned up the job site afterwards. Couldn’t ask for a better experience or outcome.
Joshua McGillis
Had Action / Rooter Connectionz install a tankless water heater and softener in 2021, had a good all around experience. Alex came out to service the unit and was very friendly and informative. Would recommend. Be prepared for the upsell, which is pretty status quo with basically any trade company we've had out.
Barbara Todd
Alex came out and had to come back. This happened in a timely manner. Alex and William did the job quick. They were very pleasant and cleaned up afterwards. Thank you
Jana Johnson
Alex, X, and Tony were very professional and did an amazing job. They are very knowledgeable about what they do. We will definitely use them again.
Steve Neiswender
Alex did some great work for us. He made some excellent suggestions and was very thorough and professional in his work. He has been out to our house several times now for different reasons and he has always been pleasant and friendly to work with.
Ryan Cooksey
Our technician Alex was great! Very helpful, very polite, and explained every step of the process so that I knew exactly what was going on. 10/10 would recommend.
Aunt Jana
Tyler came out because our furnace has been kicking on and then kicking off. He was able to quickly diagnose and solve the problem! What a great company
celeste tunno
Aaron and Paxton were very professional and very informative. They cleared the issue very quickly. Very impressed with their work and customer service all the way around.
Stephen Johnsen
We had a wonderful experience with our technician, Jake. We had a very difficult problem to diagnose and he thoroughly eliminated all possible problems until the actual problem was discovered. Excellent company to work with.
Curtis Branter
Mike did a great job investigating our recent floor drain backup. Although he didn't find the cause it was clear he was highly technically competent and knowledgeable
ockey
Fast, friendly, and incredibly helpful. Showed up within an hour of us contacting them and got our furnace working again almost immediately. Thank you!!
Crazy Painter
Jake and his team was awesome they come out asap and I had them put in a new halo five water system the next day it had a super small leak so I called and Jake had it fix in no time at all I highly recommend this team of experts all of them members I have talk to or dealt with were super nice and very professional
LD McIntosh
Toilets were backed up in the entire building. Upstairs and down. They came in and unclogged main line. There was build up. They cleaned all the build up out of the main line pipe. Camera images showed before and after. Cleaned up the mess afterwards. Very professional.
doug Webb
My Wife and I have a cafe in Tooele and Alex and Kevin came Ready to Get dirty and work.
I am very grateful for the quality of work they did they cleaned up after themselves... What a phenomenal company.
Thanks Action Plumbing
Laura Ballantyne
Tyler was great, we had a carbon monoxide problem and he made sure that we were not having aby issues. Thank you Action plumbing for hiring and employee that care.
brooke alexander
John was so helpful and helped us figure out exactly what was going on! We were able to figure out what we need to do. Very professional and super helpful with the our issue we had! High recommend!!
Michael Kingsley
The hvac and plumbing techs, tyler and alex, were brilliant. Calling in for an appointment had some hiccups but the service was absolutely first rate
Andrea Edwards-Ellis
Our home has had a reoccurring problem with our kitchen sink backing up over and over again.William and Paxton did a great job at diagnosing the issue and fixing the problem. The sink had been working great since they came.
alex juhlin
I work for a property management company and we use action multiple times a month. William, jake, Tyler and the boys are on top of it. highly recommend them.
Lana Stoddard
They guys were kind and courteous. They explained what they were doing, what the issues were, and how to fix it. They were also great with my dog which put me more at ease about having people in my house.
Aleina Rodriguez
Aaron was very helpful with all of our questions. He did a great job! 100% recommend him.
Mark Ahearn
We had Action Plumbing/Heating/Air&Electric out to install a Heater & Air conditioning system manufactured by Amana. Bobby G was our first POC for estimate, very knowledgeable and trustworthy. We looked at 3 bids, pricing and trust were important to our decision to go with Action, as we knew it would be a complicated installation. The effort from the Crew, GT, Tyler & Tommy was so over the call of duty, attention to detail, well mannered and respectful from start to finish. This is a Company that takes pride in work and relationships with customers. I will continue to do business with Action, I feel like I found a very special company who still have values for customer service.
We Witches 3
These gentelmen saved me when the power at my business went out.
David, Brian, Ryan, Brynn and Thor were the best and worked to get the power going. I couldn't have asked for better!
Thank you guys!!
Lisa England
I don't want the technicians to be dinged for my review... this is a review of the company and uts business practices.
Joel did what he is expected to do, bring money in. He was respectful and courteous.
Kenny and Trevor came out shortly after for the electrical systems service. The review system does not allow me to give them 5 stars without giving the overall review 5 stars. They were great. Didn't try to upsale, were very empathetic to my frustrations. They get 5 stars.
Between the 3 and 5 stars, action gets a 4.
I feel that the overall system of up selling to a routine service call is very subjective, and the fact that I am not savvy to the technical side these products open me to a vulnerability that makes me feel raw and slightly scammed.
The surge suppression product costed $65 from the manufacturer and it cost $500 for a couple twists on wires and a couple sheet metal mounting screws. While I dont know enough about the process to do it myself, I don't feel that it was a $500 process.
Guess I am pleased with the service enough though to pay the unexpected expenses so I don't have to worry about damaging my heating system and needing to get some one in urgently.
Don't know that I can afford this maintenance/service plan if there is many more visits.
:/
J Puckett
Alex and Ryan were very professional and great to have work in my house. Installed a new toilet and new water heater the same day they came put to diagnose the issues. After the job was done Their was a little trouble getting their schedule to line up with mine to finish cleanup which is the only reason I'm not giving 5 stars. But overall it was a relatively painless experience and I'm very happy with their work and customer service.
mark wayne
Technician John came out early on a Sunday which was actually father's day & promptly diagnosed our issue - went right to work doing all he could do all the while explaining step by step what was wrong, what he was doing to fix the problem, what would have to be done next & exactly what the costs would be, very friendly, very very knowledgeable & very professional! Came back as promised again the next day ( which was a holiday) and again got right to work & as he did so he explained everything so that I could totally understand!
I greatly appreciate his hard work ethic & his knowledge & willingness to be sure I completely understood. Gave me his assurances that if I need anything or had questions I was welcome to call, overall I would give John 10 stars out of 10 thanks again John! Thanks again action plumbing, heating & air for the father's day rescue!!
I would definitely recommend John D. To any potential customers very polite,friendly, knowledgeable, and he made sure I understood just what he was talking about.
Melissa Marcin
Tyler was amazing! He fixed our plumbing on short notice when we needed water after trying to fix it ourselves! He was very nice, made sure I understood what he was doing and really tried to save me money (which I appreciated since I'm a new home owner). He was very professional and personable and he will be the only plumber I use from now on. I really appreciate someone who is a great at their job and also doesn't make it seem like I'm inconveniencing them. He was really great and I would recommend him to anyone with plumbing needs :)
Ryan Pitt
If I could split this review into two separate reviews, I would. But since I can't, I'll try and be very clear. First, the technician who performed this work (Andrew) was very professional, competent, and thorough. He explained the issues and what I needed to remedy the problem. Five stars to him. As for the pricing involved, I wasn't satisfied and should have done some homework on my own before I agreed to the service. I have no issue for what they charged to clean my blower unit, but the $2000 to install an RGF HALO-LED unit (air purifier) was quite pricey. Shopping online from multiple places yields a price of $600-$700. (Amazon sells for $550) Even if you added a transformer ($30) or other needed parts, plus labor ($200), I don't think the price would go up to $2K. I heard that unless you buy this air purifier from a licensed company, the manufacturer won't warranty it. So perhaps I'm paying for the warranty? Unclear exactly. At any rate, I was hoping to talk to the manager about this, but he did not reach out to me. My suggestion? Get several bids on whatever work/parts you need before making a decision. Yes, it'll take some time for multiple companies to come out and assess your needs. But it could save you some money.
Maggie Harper
It's the busy season so we waited a few weeks for the appointment, which we expected. The morning of the appointment we got a call that the tech would be a little late. I wasn't surprised by the lateness, the contact was unexpected and appreciated. A second call let me know when the tech was on his way, also appreciated. The tech was polite to me, treated our property with respect and completed his work in a professional manner. He explained everything to me, and then to my husband on the phone, he waited patiently while we discussed our options and decided what we wanted to do.
Elizabeth Gudiel
Jim was great! He went over all my concerns and answer all my questions. He thoroughly discussed the options we had available, best options for our family and house size and warranty on products. Installation was next day, the people Action sent were on time, clean and professional. Jim came out per our request to do a walk through and answer any questions my husband and I had. We’ve been please with the service and our new furnace.
Teresa Jamison
Alex Halton was our service technician today. We appreciated his professionalism, friendliness and the speed with which he accomplished the task. Thank you Alex!
Tanya Gallegos
Tyler Bass did a great job with our basement toilet replacement installation. We had an existing toilet that could have been repaired but was the wrong size for our odd rough in. Tyler gave us multiple options and clearly explained each. We decided to try and find a 14 inch rough in to tide us over until we do a full bathroom remodel. Tyler called multiple companies and went the extra mile to find one which had to be shipped in. We recommend Tyler and will request him for future projects.
Sarah Harames
Tyler was awesome and fixed our toilet clog super fast. Action plumbing was able to accommodate our tight schedule and sent someone out within the hour! I would definitely use them again if I have another issue.
Chyane Soffel
The professionalism and the quality of service that we received at our home being so far off the map was beyond excellent. The timely manner they installed the soft water tank and the clean air purifier. We hardly knew they were there. The knowledge of explaining both pieces of equipment was done professionally and made clear to me how to operate and maintain. Definitely recommend these guys and wouldn’t go anywhere else in the future. Living in a rural arena there service was priceless. Thank you
Ethan Bowers
Had an ancient plumbing setup done by someone who used knowledge from the 40's where the flange was installed while the concrete set. Flange was broken, needed a new wax ring with possible jackhammer. Jason was upfront and knowledgeable about the situation. He was quick and efficient plus very personable. I'd call him again with no hesitations about fixing anything. I'll recommend them to anyone who has an issue that is beyond their knowledge or skill level. Thank you Jason!
Faith Muir
Austin was very professional and friendly, he performed the tune up of our A/C unit thoroughly and efficiently while giving me some good information to think about for the future. I appreciated that the company communicated that they were behind schedule early in the day and kept me informed about the timing of my appointment.
Michael Tucker
Mike came to our home to help us out and give us a second opinion, for free. We were not charged a single cent for the time that he spent working, and explaining the issue to us. He even went, in my opinion, above and beyond to thoroughly diagnose the situation and cleared our main of all the debris. Mike was extremely professional and very personable. Taking the time to answer all of our questions and concerns. All for no charge, I cannot express enough how grateful we are for that professionalism and courtesy. He presented options to us and upon my hesitation there was no pressure from him. Our main problem does need to be addressed quickly, however high pressure sales tactics were not used by Mike to "get the sell". Mike was an absolute professional in our interaction with him.
Mary Williams
Jim and Casey were excellent at explaining everything they were doing in layman terms. And they even took pictures and helped me register the new parts so that I’d be covered by the warranty. I was really impressed by Jim’s professionalism and willingness to go the extra mile to help take care of all of my AC issues.
Anne Anderson Cain
Andrew did a great job and explained everything to us. Furnace works good so far. Also Jim was here a couple of days ago and he was good as well. He actually helped me take our two garbage containers down to the curb. Good customer service on both men.
Thomas Labonté
Absolutely outstanding service!!! This project was handled right from the person that took the service call to Austin, the skilled professional that did the work on my HVAC equipment. He called first, arrive on time, clean, professional, friendly and polite. Kept me well informed on what he found and took care of business in a timely manner. These folks are the ones to call and get things done right!!! Thank you for making this easy.
Joan Frear
Kenney, Ryan, David, David are the electricians with action and did a wonderful job on our service upgrade.
Mary-Lynn Liddiard
The personnel were very friendly, and answered any questions I asked.
They went right to work and were very thorough.
They certainly didn’t waste any time.
Very professional.
Casey and Alex were very friendly and I didn’t feel intimidated. They explained things in terms that I could understand. I was at ease cuz they knew what they were doing. I was very nervous and skeptical before they arrived. Thanks to them for their friendliness.
Nicole Larkin
Jason came over and was friendly, knowledgeable, and authentic. He didn't try to sell us extras, and he helped us make the most cost-effective choice for our needs rather than pushing us to the top-dollar solution we didn't need. Just as importantly, he didn't talk down to me as a woman, treating me as a decision-maker and teaching me how to do my own fixes for some issues we had. Jason worked quickly and got our water heater installed that same day. We will be calling Action again the next time we have any plumbing needs.
Elizabeth Medina
Jason is am amazing person. Great customer service. You can tell he loves his job. Treats customers with respect. Because of Jason you have a customer for life. I hope you know what a great employee you have and value him. Deserves a huge raise. Liz
Maurice Walden
Paxton and Skyler did a good and professional job. This was a last minute issue and they were promptly here.
Doug Wilson
Quality of the work was good. The cost of the repair was outrageous and did not seem fair but I guess that is what you charge.
Marshall Beall
Always pleased with Action Plumbing. Jason and James were great to work with and will be my go to plumbers. Very friendly and explained all plumbing work. Knowledgeable of repair need and fixed in short time Thanks Action Plumbing.
Kama Kazi
My basement flooded and all of my sewage lines were backing up at 4am and action came to the rescue. I’m so thankful for this company I don’t know what I would’ve done without their help!
N A
Received an ad for service and had just closed on a new property that has all kinds of issues going on with the hvac and plumbing. They scheduled us right away and got out to us within a day. Mike the technician was very friendly and knowledgeable. Managed to figure out the issue with our water heater and get it going which saved us from replacing it! Mike also gave us a great quote and advice about which system to go with. We will definitely be using them in the future and highly recommend. Thanks, Nathan
Shandi Engman
Alex was friendly and thorough. He explained everything in a way I could understand and showed pictures of items he was recommending for future service. He was extremely helpful and professional. I would definitely recommend him.
neonwolfeater
Jake did a fantastic job replacing my toilet! Came early and was very professional during the entire process!
Laura Campbell
Austin did a great job coming out and helping my mom with her air conditioning unit. He was professional and friendly and took the time to answer her questions. He showed her the steps of running the unit and discussed having maintenance done periodically. Thanks again
M3X1N3GR0
Jessie and Cesar were awesome. They checked my ac and furnace and did a tune up to make sure it was working properly. Great communication and explanation of everything.
Brian Santana
I needed to get some lights and outlets in my basement. My restroom needed a new vanity light Kenny, Ryan, and Zane came in and they did an awesome job, fair price, and worked with my schedule. Very good service
Jan Mcclellan
Several weeks ago I ;had a clogged toilet. I called several other companies, non of which worked on weekends. Since it was Friday evening I was told I would have to wait until Monday. I do not have a corner gas station that I could run to for 2 days. I tried one more company, Action. They were so helpful. The tech was knowledgeable,
polite and performed the service perfectly. He had to do some extra exploration that may have resulted in an additional charge, but choose not to charge me.
This company is, as far as I am concerned, one of the best. I can say without hesitation that you would not be sorry it you use Action!
Mary Branch
Alex took the extra time to make sure there was no leaks and to show me what had happened to the part that needed replacement and to explain anything that I had a question about. He was very thorough and knowledgeable.
Kiana W
Tyler Bass is such an awesome guy to work with! Got the leak in my bathroom taken care of quickly and he answered all of my other questions with ease, not once making me feel dumb or taken advantage of (as I’ve previously experienced with other companies). I will definitely be calling back to request him specifically for future jobs.
Dillon Boeshans
Zane and Trevor were great they were knowledgeable, friendly and patient answering all my questions. Awesome service!!
Amanda Wiebe
Adam and Tyler were great. Great communication. Arrived on time. I don't have any complaints. Will be using this company in the future.
Brittney Sprague
Austin and Mike came out for the initial visit and estimate. They were experienced, kind, and gave peace of mind for the large project we had to come face to face with. They came as servicemen and left as friends.
Andy Carstensen
If you need any plumbing or electrical repairs don’t hesitate to call these guys!
I ran into Bill Saunders in my neighborhood who is an electrician and he gave me his card and the number to call because I was in need of a plumber for a leaky pipe in my basement.
I called the office and they were able to have someone out that afternoon.
They dispatched Alex Halton and he was very professional and took the time to explain my options and the cost associated with the repairs! Alex made the repairs in no time and I was back in business.
Thank you for everyone involved in getting the job done!
Bertha Garcia
They were quick! They were very vigilant, honest and straight to the point. They didn’t sugarcoat anything! I’ve been using them for many years now. Great company! (Don’t use Any Hour!)
Amy Orr
Brian and David, the electricians, were fantastic to work with. Both were experienced, proficient and courteous. I will definitely use Action Electric again.
Joel Deaton
Mike Arnold was on time to do the evaluation. Was efficient and fully explained everything he was doing. I would highly recommend him and his work. Exceptional
Sam Henry Wiscombe
Austin is awesome. He’s professional, personable, and honest! We’ve got a big job, and I’d trust Austin with getting it done the right way!
Lorin Stowell
Aaron and Kevin were courteous, &friendly. They explained everything to me in an efficient manner. Did a great job! Thanks.
S A
Austin was excellent at diagnosing our sewage leak, giving us options and repair estimates. He was king and professional, not pushy at all. Will be using them to fix our sewage line for sure and anything else in the future!
Tyler Bodily
Just come too see if are heater works and he was very nice his name was joe and he told me about the filter and when too change it very nice guy would recommend him for later jobs
David Snow
Tyler the service technician from Action plumbing was professional, thorough quickly diagnosed and explained the issue and resolved it in a timely manner. Will always use action in the future!
Fernando Sanchez
They were very knowledgeable and I am please with their information. Zane and Trevor!
Matt was nice and helpful answering our questions, and working with us on the price of the units (furnace and Air Conditioning). I do recommend him and his compaany.
Cory called the day before and set and appointment with us. He was here as scheduled and provided the require information, he was polite and helpful, and answered our questions.
Lisa Walters
Our worst nightmare came true, our A/C broke down completely in the 100°+ summer heat! Luckily Action Plumbing, Heating & Air came to our rescue! Not only did they come out immediately and give us a quote but then they made it possible for us to get our new system in days. The installer's were so friendly and quick to get us back into the cool air! What a joy this company made this horrible situation we found ourselves in. Thank you!!
Kasim M.
They offered a free sewer camera service. Austin was on time and very professional. Good service to provide at no cost.
KaLyn Villaneda
John was very helpful, friendly, and professional and a great sport working with our tough drain. Definitely would hire him again!
Heather Hathaway
Technician Tyler was amazing!! Answer all my questions and was very pleasant to deal with. Would 100% recommend!!
Wasa Res
Austin was here for about five minutes. All that was needed was he tightened something, and he was finished!
Pleasant, friendly, easy to work with. Thank you.
Jorden Baker
Tech (Tyler) was friendly and efficient. Was finished from my phone call to the company to payment in under an hour and 30 min.
Greg Bell
Aaron and Kevin were clean professional and very helpful. Provided good recommendations and were thorough in their inspections.
Amanda Elser
Jim was polite, professional, and very knowledgeable about his work. We appreciate his thoroughness and honesty.
Courteney Dial
Jim did an excellent job explaining and installing a Halo-LED! Would definitely refer this company and him for future work.
David Linney
Tech sent out for estimate was on-time, professional and answered all my questions. Very business-like and estimate was well written.
Mike Wakefield
They came out put a clean out on main li e. Over charged in my opinion was suppose to come back out did not show up . Very unprofessional will not use them anymore
Brian Ledbetter
Xavier and Leo, the installers were outstanding. Efficient, courteous, and knowledgeable. They didn’t leave any cleanup for us either. The installation finishes were well crafted. I would recommend them highly to anyone who needs a furnace installed. The furnace works great and it looks better than it did before.
Vicki Roberts
Alex Halton was very professional and did excellent work. Would definitely recommend!!
Mary Henrie
Tyler did a great job explaining all of the options for a new heating a cooling system. We are excited to get our new system.
Peggy Neves
Oh, my gosh! Tyler was very prompt and efficient. He was honest and friendly. I will definitely use Action again.
Devin Olsen
Went out to my back yard to find my hose bib leaking lots of water and was able to get Alex and Ryan to stop by same day. They were super knowledgeable and friendly. They didn’t mind me asking lots of questions and even diagnosed some other unrelated plumbing issues I’d been having since buying my house.
The best way to describe their service is that it’s more like I called a friend or family member to come take a look. There weren’t any hidden costs, and I was able to understand everything on the invoice, even though I’m a total layman.
A+
Thanks guys!
Paola J
I had a emergency at the house in the evening on a weekend. I called and had a prompt pick up on a Saturday night! Jen was courteous and very helpful. She scheduled people for Sunday to come out and assess the issue. It turns out the problem was something else (found out Sunday morning) and no longer needed them to come out. I called immediately to cancel and Jen answered again! She was super professional and cancellations was easy (non issue) We were recommended to them by another friend who used them in the past. Though we did not use them we will call them again due to the professionalism displayed by Jen. Thank you!!
Tage Rinehart
Alex did a great job! Super fast and effective and he was great to work with. Great service!
Ashley Martinez
Jim arrived on time for scheduled tune up appointment. Found a few concerns and took time to explain everything to me so that i understood and he had no problems answering all my questions and he even set us up with indoor air purification system. Highly recommend jim and this company.
Michelle Blakeslee
A little pricier than we anticipated, but the customer service was top notch from beginning to end. The front office kept me apprised of my standby status, was quick to reschedule when I couldn't keep my original appointment, and kept me in the loop as to when the tech would be at my home.
I can't say enough good things about the tech, Alex. He was kind, efficient, funny, explained everything thoroughly, and did a fantastic job on the repair. I appreciated him staying far later than what I imagine his day should have ended in order to get me up and going before the holiday. 20/10. I'd have him back any time.
Todd Darrington
Jason came to my home and provided a thorough and efficient review. He made the adjustment to my furnace and had the problem corrected in less than 30 minutes. He was friendly, professional and polite. I will continue to use Action for my HVAC needs.
11/02/2022 - The technician came to my house to give my furnace a tune-up and was quick, professional and acted in my best interest. The technician noted that there were a few things that could go wrong in the next few months or years and gave me a range of options to accommodate my budget. Action has earned the right to be my first call for all my HVAC and Plumbing needs.
Ellyn Peters
Our apartment had a major plumbing issue that resulted in water backing up through our kitchen lines at 8 pm. This was flooding our apartment and water was pouring out of the wall. My landlord called Action Plumbing, Heating, Air & Electric and they were able to send someone within the hour. The plumbing issue ended up requiring two different specialists and both were great - they diagnosed the problem quickly and fixed it that night. Both were extremely nice and knowledgeable. I highly recommend this company.
Antonio Maeae
They are always so friendly and so honest. Quick and they are always knowledgeable about everything. Tyler was the guy that came and he was so friendly.
Linda Crawford
They did a great job!! Both techs were very polite and completed the repairs in a timely manner.
Wendy Sumner
Austin came and was immediately able to spot the problem and get our water back on! He gave us a great estimate on the time it would take to finish the repair. Friendly, helpful, gave me peace of mind. Definitely would recommend Action Plumbing.
Jared Poulter
Action heating and air were very responsive. We had originally had another company come to tune up the furnace. We waited almost a month for them to come out. They had recommended that we replace the furnace, but indicated that we would have to wait until the next day for someone to come give us a quote. I called action for a second opinion. Alex T came out same day, confirmed the issue, provided a quote, then Joseph V came and got the furnace switched out all within hours of the first phone call. They were very helpful. I would use them again.
Alejandro Martinez
Tyler did an amazing on tuning up our furnace. He was on time, professional, and gave a good amount of solutions.
Jessica Gonzalez
Mike was super friendly and efficient. He helped us do a sewer scope inspection for a house we are considering purchasing and he was very thorough when showing us the video. He gave us peace of mind that we were making the right choice while also advising on some improvements we could make down the line. I would wholeheartedly recommend this company.
David Rindlisbacher
Joseph installed a furnace yesterday in our home he and his partner were there 7 hours! However, this morning our home was freezing. The furnace was not functioning. We called Action Plumbing and shortly Joseph returned. He worked by himself and later was joined by Oscar. Together they completed the project, the furnace works well - so far. Joseph is very hard working, professional in his conduct. He is welcome in our home , but hopefully not daily. But I appreciate his work ethic and his commitment to serving customers.
Melissa
I called Action because my furnace stopped working on one of the first colder days this fall. Michael and Jesse were the technicians and did a great job. They were very knowledgeable and professional and broke things down so they made sense to someone who doesn’t know a thing about furnaces. Needless to say they got it up and running in no time. Great overall service!
Lori Judd
Austin was very thorough and found the source of the leak and repaired it quickly! He also set up an appointment for me to have Quick Dry come to my house to assess the damage for drywall repairs.. Very polite and efficient! I will be having Austin come back to replace some valves and do some other non emergency maintenance. Would highly recommend!
jimmy austin
Xavier installed a new furnace for us and did a great job. He got the job done very quickly.
Jake came out to take carbon monoxide readings on the new furnace and go over our new unit, he was awesome. Jake was very knowledgeable and extremely helpful.
Bryce Zern
Called first thing in the morning and had Jim and Andrew show up a couple hours later for a same day appointment. Jim and Andrew were very detailed and answered every question I had. They took the time to explain several things to me. I asked them to inspect my furnaces as well. They found some additional items we need to address before the units get damaged. Was really impressed with how quick they got this fixed! Thanks!
Tpain Pierce
Action plumbing is always responsive! Even tho I've been having issues there always quick to respond and do their best to find a solution.. Jake was great super friendly! Leo was super helpful and knowledgeable! He explained everything pretty well considering what the issue was amd tried his best ro fix the problem! Here's to having a cool house all summer long!
Karen Chapman
Jim was courteous and helpful in every way -- outstanding in his service! He wouldn't have any birthday cake though!😊 …
George Durham
Jacob was our technician and was knowledgeable, professional and kind and very helpful. I would recommend him!!
Mike whitmer
We had a clogged kitchen sink. Tyler was so awesome. I love that he explained things as he went and grabbed us options. He also helped us know how to improve things for the future.
Austin can later to check the work with a camera. He was right here, showed us what was down there, made some suggestions that be be beneficial for the future and answered all my dumb questions. They were both by far best technicians we've had.
ObReaee Hardy
We have a newer home and hadn't had an a/c tune up done yet. Last year our a/c stopped working and we called some other contractor that came out. The bill was $2,500 to get a new motor and upgrade our filtration system as they said that the air was not flowing properly. Long story short pretty sure that company ripped us off. With Action Plumbing & Air they sent Andrew Niebauer out and he was absolutely amazing. We did have to do further work to really address the problems from living in a heavy construction area but Andrew was professional, and fast. He took the time to explain and actually physically show us what he was talking about instead of just rambling off HVAC jargon and why he was recommending the upgrades he was and what benefit we would see now and in the long term. We felt like he was truly honest, straight forward and really seemed knowledgeable about HVAC systems. Sometimes it seems like (unless you know about this stuff) it is really easy to get ripped off and you feel sort of helpless because you're at the mercy of the tech that comes out but with Andrew & Action Plumbing we didn't feel that way this time. Can't tell ya what a fresh breath of air that was and how much we really appreciate them. Looking forward to several years HVAC worry free now.
Coltin Rose
Austin (big Austin) was amazing! He swiftly diagnosed our issue and quickly demonstrated his knowledge of the industry. Gave us a great deal on the estimate he provided to get us taken care of! 10/10 would recommend this company and especially Austin as the technician.
Alexis
Thank you for helping my mom last night. We were able to sleep because I knew her home was taken care of.
Brenda Ellerman
I will give 5+ gold stars to Ryan, Brian and David. They replaced my electrical box. They were amazing.
Kenny was amazing and I will give him 5+ stars as well.
As for your cancelation process I will give a -5.
casey kalm
Brian and Jacob came out to look at my issues...
Communication was good as for what they needed to do
Great job .. thank you...
Pinkys
SoldSisters
Mike went above and beyond today on a sewer scope for a homebuyer client of ours. He faced lots of literal road blocks, but kept a great attitude and did his very best to make an awkward situation positive. Even though issues in the home prevented him from completing the scope, he offered great solutions. Will definitely use Mike again in the future!
Glenn S.
Action Plumbing came out to my residence and fixed/replaced the guts of my toilet. The technician, Tyler, was very professional, competent, and friendly! I would certainly call them again for any plumbing issues that come up. And the price was great as well! Thanks Tyler!!
Monika Guendner
Action Plumbing has been wonderful since the first time I used them. They always call ahead if time and even text to touch base during the time window. Jim Smith was my technician today and was great at explaining what was wrong, what needed to be done, and how much it would cost. Super respectful. I always feel good using this company.
Kristina Fario
Tyler came less than 30 minutes after I called the Action/Rooters plumbing phone number. He quickly and efficiently solved my toilet clog and did it for a great value as well. He is awesome and I will definitely call them next time I have an issue!
Tyson Mullineaux
Action sent Adam out same day to look at our furnace tht went out. He inspected it and found a cracked manifold and was able to set up a replacement install same day. Although not what we had hoped for, his quote was competitive and our 10yr old furnace was due for replacement sooner or later. A few hours later Nick and Leo arrived to install the new furnace. Both were courteous and professional and got the furnace installed in less time than expected. They did a great job and left a clean worksite when done. Will definitely be using Action for future service!
Morgan Nielsen
Adam and Tyler were very helpful! Got to know customers and took care of us more than we needed!
Woof woof Man
Action Plumbing was contacted for an emergency pipe jetting, Alex is the representative that showed up and jumped right to it! The service that Alex provided is the exact type of representative any company would like to have. Thank you Alex and Action for the quick turn around in an emergency situation! I will be calling you again in the future!
Zak
Had Alex come out for both an initial inspection and repair. Super professional, knowledgeable, and friendly. He was thorough with his explanation of our problems, and handled them quickly and effectively. Thank you for restoring our water!
Steven Christo
Excellent job. Austin and his coworker Michael replaced our entire hvac system in a matter of hours. Very clean and professional. I am recommending to neighbors and coworkers
Lisa Criswell
Oscar and Austin were professional and stayed very late to help get heat back in our house. Much appreciated!
L S
adam was very friendly, knowledgeable and informative explaining everything to me so that I would understand on what work is being done.
Eudo Atencio
Austin came to my house for a quick, free of charge, inspection on my furnace, he was knowledgeable, courteous and precise. I would recommend this company wholeheartedly.
Leslie Phipps
Casey P was prompt on his arrival, friendly and he put on shoe covers before coming into the house. He took pictures before and after of the work he did. Gave me options on the work that needed to be done to maintain my air conditioning unit.
Jack Williams
Alex and Aaron were awesome to work with. They were super professional and helpful. Estimate and installation went very quickly. They explained everything thoroughly and worked with me to find the most reasonable cost. Thank you for all of your help! Give these guys a raise!
John Tobin
Tyler inspected both of my furnaces. He wore shoe covers in the house and was very professional. He even found a water leak in the roof and gave me ideas on how to repair it.
Janiece LeDuc
Very professional and great to work with. We really enjoyed Joel and Jacob and highly recommend them to everyone!
Jen Harrison
Alex was sympathetic to our situation and made several suggestions on what we could do in the future to prevent further issues. He installed a quality product, with a 5-year warranty, and got us on the schedule for a sewer scope, just to make sure everything was okay.
Becca
Edit: I'm updating my review based off a conversation I had with an individual from upper management. They were very nice and was able to make some things right with me. It could be that I simply had just a bit of bad luck this time around.
I called Action after looking at the reviews and determining that it would be a good company yo repipe my whole house. A big job, though my house isn't very big and a lot of the pipes are easily accessible. This was a mistake. For reference, this job cost $11,500 approximately.
Action did not advise me of when they would be arriving, tore my drywall apart in a way that can only be described as reckless, left a pipe hanging from the ceiling in a closet, turned off my furnace and didn't turn it back on, left pipes in my yard, and played extremely loud music without permission.
They also cut one of the pipes too short so it stuck out underneath the ceiling so that I could not drywall over it. I also foster kittens, and the furnace being off could have ended very badly for the little ones as they cannot regulate their own body heat for quite a while. In addition, my kitchen sink water was turned off and leaked after they left. Even now they still have been trying to upsell me for products that I don't need.
It took multiple calls to have people come back out to fix the issues and 2 weeks of leaving messages to be told that nothing could be done about the bad service. In the end, when I was able to get a hold of a manager, all I was told was that I was being unreasonable (paraphrasing here) and that unless I wanted a credit for a future job, nothing could be done.
I'm deeply unsatisfied with the job that I received and the response that was given when I tried to communicate my displeasure. I know what it's like to work in the customer service industry, and I know that it's not easy, so I try my best to be the easiest person to deal with. In this case, it took weeks to try to get this figured out, and in my personal opinion, that's not worth what I paid.
Kjack
Adam and tyler were awesome. Very helful and professional. I recomment this company!
Jan-Michael Paul (JMP)
We woke up to a bad leak in the bathroom so we called Action. Roland did a fantastic job. He was very courteous and efficient. He found the faulty valve and replaced it easily. Total cost was about $150.
Kelley Roberts
Service was impecable. Austin was very professional and detailed in explaining on the care of my sink and disposal. Pricing was excellent. He was quick, efficient and very clean and organized.
Destiny Harris
Tyler and Adam were very Profesional. Was respectful of the home and electrical. Very honest about what is needed and what to expect.
alice colwell
Tyler tuned up my heater for the winter He was very timely and courteous Dispatcher kept me well informed when Jose was to arrive. Once here he was extremely polite and willing to answer questions and provide education re: my furnace and its performance. Thanks so much for a job well done
Maurice Teigen
Adam and Tyler were awesome and saved me a lot on my water heater install. I would recommend them to all my friends.
Dalton Snook
Austin was extremely helpful and great to work with. He had great expertise and knew exactly what to do to solve the problem. He got the job done quickly. Can't recommend him and his company enough.
David Bartholomew
Tyler was prompt, courteous, thorough and knowledgeable. We appreciate his hard work and time to solve our drain issues. Honest and up front advice and concerns for us!
Jeanine Hughes
Would definitely recommend this company! Kenny is awesome best electrician ever
andrea winn
Alex came out to do a complementary inspection then I requested him to come back to fix the issue. He had to really problem solve and know his stuff to fix the issue I had and was successful! My main water shut off had a wall built in front of it then a fireplace installed in that wall so I couldn't find it. He dug around, followed pipes, and found it. Major issue resolved!
Sierra Horne
Alex was amazing! Fixed our toilet in a jiffy! Very professional and kind!
Geri Nishimoto
had my Hot water heater replaced and the techs were very good, respectful, and quick.
Julie Adams
Aaron took the time to explain each stage of the process. He also looked for ways to save me money.
Ed Perez
Jake & Scotty showed up on time, very helpful in explaining the options and what needs to happen and extremely friendly. 100% would use them again
Christian Tarjei Printz Gylseth
Our AC went out on a Sunday afternoon, so Monday morning I called Action to see if they could come out the same day to help. Shawn came and was not only able to fix the problem, but also very helpful in answering questions and giving us insight into the different options we had.
Added: Adam and Theron came out for a routine tuneup. They were professional in their appearance and service, and were able to clarify some questions I've had for a while.
Rich Christensen
Their claim of $39 to come clean your drain lines is miss leading. I wish they would be more transparent on want there true pricing really is up front and not make the service tech have to make the up sale. Plan on spending $500 to $1,000 to have them water jet your drain lines out.
That being said they did a great job communicated when they would be out to my home and their plumber Tim was a pleasure to work with. Clean, efficient and easy to work with.
benjamin garcez
Mike came out to the house and was very professional.He showed us everything he was doing and was super transparent .He provided the best solution and let us make a decision . I met Alex as well and he provided great service also. 2 great guys doing a great job.
Lou Phung
Our drain clog was difficult. Aaron was very professional and worked very hard to try and solve the problem
Tom Wilkins
Had Action come out and look at furnace was not the best news on the furnace, will ended up having to buy a new one, Tyler got me a good price and warranty, very professional.
Paul Marroquin
Tyler came out today for a recurring checkup and made sure everything was running okay. I appreciate Action helping me keep on top of maintenance and upkeep!
Matt Hennefer
Jess was very professional and fixed the venting that the other group messed up. At least they did not finish the job I paid for. Jess made up for their incompetence. Thank you Jess.
John Ward
Jim Smith I would highly recommend!! extremely professional and explained everything about my air conditioning unit!
Kelley Robinson
Alex did a great job installing our kitchen sink. He explained the risk of repairing the knob in the shower could possibly mean a new valve that would cost way more if he were to damage it in the removal of it as it was corroded on there, so we will live with the leak for now.
Janae McAllister
Adam and Tyler were awesome! However they did tease me about my candy bar choices and that was great too!
shantytron
The faucet in my bathtub would not turn off. I'm not kidding. Finished my shower and the hot and cold taps were turned to the right as tight as could be and water kept rushing out. Close your eyes and imagine that moment. How does this even happen? What is life!? Action Plumbing showed up in under an hour and had it fixed asap. Honestly it works even better now! 10/10!
K W
Austin was great. Clearly had a lot of knowledge and gave us some options regarding our slow drain issue. He was very thorough and careful with our older home. He was also very professional and personable.
Olivia Kinder
Amazing company I’ll make sure to stay with action and 24 hour rooter connections for any future plumbing needs. A big thanks to Lucas hall for all the amazing work.!
Karissa Guthrie
Jim was absolutely fantastic! He explained everything clearly and made sure that we felt taken care of. He walked us through the next steps and made sure someone was there to take over the next steps needed. Absolutely would use them again!
Ashley Martinez
Their service tech jim is hands down the best service provider I have ever used. jim!Keep up the good work
Nora LeBohec
Austin was professional and efficient. Did his best to get the work done as quickly as possible.
Sudeep Kanungo
Tyler Bass did a great job of assessing the plumbing problem and offered multiple options as a solution with realistic cost estimates. I would hire him again. He is a professional and friendly person.
Colleen Hickman
Jim was thorough with the furnace tune up. Explanation of the problems was very professional. Jim went out of his way explaining the options regarding the furnace issues/repairs. We decided to swap out the existing furnace for a new one, which includes an outstanding warranty for the furnace, and an excellent service agreement that applies to other HVAC related things in the home. Jim is very professional in all aspects of his job!
Alexander Tolman
Austin did so much to get us hot water, we had a previously bad installed water heater from a prior company with our home warranty and Austin did everything to help and listened with empathy. He worked with us to get financing and to get it done same day since we had been without hot water for a few days. Thanks from Alex and Glen
Karen Salmon
Austin came out, was right on time, super friendly, put on shoe covers (which I appreciated since my floors are new) and went about his work. He was very knowledgeable, and wasn't in a hurry to leave until I had all my questions answered.
Victor Rothaar
I recently bought a 1960's house from the original owner. They used these guys to do a sewer liner a few years ago. I'm getting ready to sell, and the new buyer did a sewer scope as part of their inspections. Come to find out, it's slipping and creating a low spot for water to pool. Called up Action and they came out the next day to verify. Although I had to pay for a new scope, they did verify it needed to be fixed and scheduled the warranty work to be done. Happy with their service and professionalism.
Michael Plowman
Action Plumbing took care of me. We initially had them to come out to fix and diagnose some backing up issues and leaks. They were able to diagnose our issue with our sewer line and show me where the repairs needed to be made.
In addition, they were able to point our some other needed upgrades and improvements that will prevent future problems, extend the life of my utilities and limit future expense. I felt that they were thorough in looking out for the plumbing in my house.
Ultimately, I chose to go with Action because I believed them when they told me that they would take care of me and that I would be happy with their work. They backed up the talk. We had some leaking in a couple repair areas the following day and they sent a crew right back out to take care of things and make sure we were taken care of.
I strongly recommend them for their value and work.
Adam Pancoast
Action plumbing, heating, and electric was fantastic. During an emergency situation, they were here quickly and even sent out an additional technician to fix the issue. Professional, fast, and knowledgeable, I can't say enough good things about this business!
Amber Gillam
Ryan Zane and David were professional, got the job done on time and were very nice to work with.
Mauricio Carpio
Alex Holton was the best plumber possible that could have came by and helped with the situation and I couldn’t of been more happier with the results..
Whitney Charles
…Trying hard to not be too biased based on poor service techs, but your techs CANNOT ask a woman if they are home alone. Do I really have to say it?? Asking if your husband is home is the same damn question
So I answer…’why is that something you need to ask me?’ …. He says he wants to talk with both people about the status of the unit (meaning he thinks my husband makes financial decisions, or the company has taught him to ask this). Again, REALLY? 1. Its 2021 and I handle our money and 2. Dude has barely looked at the furnace. He literally opened the door and saw it was older and is talking to me about it leaking etc. I swear these guys work on commission (he came out for a tune up that I get 2x year). It’s not leaking btw. We bought the house 3 months ago and my inspector gave me a very thorough inspection (he’s inspected 5 properties for me now and is very good at finding issues). Based on this most recent service tech, I will not be letting action in to tune up my furnace any longer
Ashily Grainger
I had Action come out and look at my furnace. It was older than I thought it was. It was having issues turning on. The guys were very informative Jim referred me to their home comfort specialist and I got a new high efficiency system that works way better than I expected. The furnace technology has changed so much. Very glad I called Action.
MissAngelBaby OneAndOnly
Alex was very compassionate about the work he was doing in my home. He is one of the most knowledgable plumbers I've ever met. He was so very genuine & considerate, all while still being professional & curtious. Alex is hard working, & did his best to try and save me money... which is always a plus in my book. I would definitely do business with them again.. but let's hope I never have to!
Keith Kato
We were absolutely blow away by the prompt service, cleanliness, friendliness, clarity, and quality of work. We had to replace four faucets; three bathroom and one kitchen sink. At the same time our hard water had destroyed our valves. Now it’s all clean and tidy under the sinks and I’m not worried about leaks. Alex was so helpful explaining what the issues were and our options; never feeling pushy (as I typically feel with service calls). I will always recommend Action Plumbing to anyone. Such a refreshing change for something needing fixed in the house.
Alan Stephensen
Very happy with the workshop, Done with all my expectations. and explained everything that I needed to do with this new water heater. Very good communications, knowledge of what I need to do if I had any problem. To just call for help. Thank You Alan
Rachel Sangster
Austin was super helpful. Ironically, the dripping from my bathtub faucet stopped and there was no drip for him to fix but he did help me change a light bulb that had just gone out in my bathroom. I appreciate it a lot. Excellent service!
H V
Austin was on another job when he agreed to come next door and give a plumbing consult. What a guy. Thank you for your input!
Allison Roesberry
Tyler was great! He was quick to identify the problem and get it fixed. Great service and he was fabulous with my disabled child. He made the whole experience easy.
Diana Woller
John was so awesome. He took the time to diligently clean our system. We had a stench coming from our bathroom and he took his time to investigate and fix the problem. The team went above and beyond to help us with our issues!
Amy Hatch
Our electrician Bill came out on a Sunday night to help us troubleshoot our furnaces after having a power surge imbalance. He was very knowledgeable and walked me through every step he did and made sure I understood. He even spent the time to talk Pokemon cards with my 8 year old! He will definitely be asked for by name when any other electrical work is needed!
Juliet Wright
John was fantastic. He worked so hard to find what was wrong and cleaned up after himself. We really appreciate the people you send over, we trust anyone through you. Thanks Action!
Becky Jardine
Alex and Aaron were very thorough and explained the nature of our problem as well as our options. They did a fantastic job and I will ask for them by name again. They cleaned up after themselves as well!
Greta Hansen
Kendal & Kenden did a great job!! Very accommodating!! Friendly, efficient, left everything clean. GT was extremely knowledgeable when diagnosing and then bidding the job. Easy to reach by phone with questions, etc. Explains everything clearly so the customer can make an educated choice.
Casey did semi annual inspection. Great job!!!
High Ness
I had a great experience with action I had a furnace go out and they had someone there that same day. Joseph Vera came and replaced the whole system and had our heat back within just hours. I would definitely recommend anyone to call action
Michele Kolin
I highly recommend this business! They are very responsive, great customer service over the phone and in person, and quality technicians who assist with repairs. Paul has been my technician with my heater and AC unit and he has been able to fix my issues quickly and efficiently. He responds quickly when I have contacted him, in addition he has followed up on repairs and appointments. He did my initial diagnoses for my heater and AC, and I am very satisfied with my service.
With my furnace unit, I had two technicians. It was a father and son, I am not sure of their names. They also did a great job replacing my furnace and did a new install.
Marie Walker
The drain is still clogged, he was not able to unclog it. He worked on it about 15 - 20 minutes with a snake. He suggested another idea for us to try and wanted to push their expensive Power Flush. We have an odd plumbing condition so it may require new plumbing.
The kicker was my husband had to fix the leak under the sink after he left!
I do not consider that good workmanship.
Mark Landeen
Came to tune up our AC unit and found a problem. Explained what the problem was and what was the best solution. He gave us the cost and how long it would take. He took pictures of the before and after. Everything was good.
Jessica French
Tyler was prompt and helpful, and ensured our heat pump was working properly before he left.
Holli Bianchi
Alex did a great job installing my new garbage disposal. Very friendly!
John Carroll
I couldn't have been happier with the service I got from Action. Chastity was amazing!! She was great in working around my schedule and arranging the appointment so that I didn't have to take time off of work. Austin was able to quickly determine the problem and it was quickly fixed.
Alex
The 2 techs - Joseph Vera and his assistant were top notch! Grateful they showed up so quickly and had the install done just as quick. Would recommend them/this company 100times over. Thank you for doing such a great job!
Mark
I consider Xavier and Aspen the A-Team for Action plumbing they were sensational knowledgeable perfecto and did a great job installing my furnace and air condition unit I would recommend them for any type job possible and you should give them a raise sincerely Mark Kaila
Dick
Aaron did great, lots of options and reviewed every step with me.
Jessica Olsen
Kitchen sink in my condo was backing up water from other units. Kelly was very informative and fast at getting the job done. I appreciate the time he took to explain things and I felt more empowered by the time he was done. Definitely recommend this company if all the workers are the same. Very happy with the service and professionalism.
Kevin Torres
kevin is the best tech i seen i would definitely recommend action for my plumping needs
Mai Padjen
Tyler and Theron came and diagnosed our system. They did a phenomenal job. We really appreciate their service
Jackie Larson
Adam and Tyler came and where amazing! Very professional and a joy to work with! Because of them I will be calling you for all my needs!
Micheal W
Will did an amazing job on our water heater, we will be using them here soon for our basement rough in.
Alyson Anthony
Kenny and Trevor where amazing! Super happy with my service!! Always use Action!!!
Benjamin McGowan
I was able to get a technician the next day, and Austin, my tech, was quick to respond and set up a replacement. They were able to install the new system the next day and all the installers were super friendly and professional.
Cheyenne Moore
Jim was incredibly helpful and knowledgeable about my cooling system. He was very friendly and happy to help. He was able to get us up and running again!
A Halt
If you need any kind of home services, the team at Action are amazing! Don’t hesitate to give them a call!!
Rita Hortin
Kenny and Trevor are rye best electricians ever !! Thank you so much.
Steven Hallam
Tim came in and was able to clear out some blockages in my french drains. He then identified the real issue with my drainage system and provided great insight into what needed to be done for next steps. Their service was great and they were able to come out within a few hours of calling. Would highly recommend them.
buphuluphugus
Alex made sure that he explored all avenues to make sure the job got done, and was prepared to do a follow up the next more if need be--which turned out to be unnecessary as everything was taken care of. This guy will take care of you and I would recommend.
Connie Jones
GT and Casey installed my new furnace tonight. They were such a great, efficient and informative team! They work so well together and are just genuinely nice guys! They took the the time to really explain the warranty and the importance of yearly maintenance and taught me how to use my new Nest Thermostat. It was actually fun listening to them while they worked. They finished in less time than I expected and seemed to really enjoy what they were doing. I truly hope I can request them for any future maintenance!
Wendy Herrick
They came out the same day we called them to check our malfunctioning A/C & returned later that day to do a total Replacement on the furnace and A/C. Oscar & Nick were great and stayed until 8pm to get the job done.
Amy Drysdale
Oscar and Nick did a great job. They were friendly, explained what they were doing, cleaned up after themselves. We will definitely use Action again!
Shane Veltri
Austin came out and was very professional! He fixed our clog quickly and was a pleasure to have in our home. Action Plumbing fan for life here. Use them and you won't be disappointed!
Collin Ray
Adam arrived same day and was quick to assess the situation and recommend the best course of action.
Talisha Jones
Alex was great! He explained everything very well and worked very efficiently!
Ariel B
Zane and Trevor stopped by to give my house an inspection. Much appreciated, great customer service!
Randy Harris
Casey was awesome. Please send him every time. Knowledgeable, professional, quick, and efficient. You are lucky to have this good of an employee.
Braxton Miller
Our furnace was having issues and they came out very quickly! Leo and nick were great help and explained how to turn off the fan and showed us ways to fix they issue and even did a tune up. 10/10 will request them by name next time we have any problems! Go with action for any of your heating and plumbing needs!!
Mason Caccia
The technician, Austin Fairbourn, was right on time, professional, and took the time to explain everything from the repair to the cost breakdown.
Highly recommend Action Plumbing, and especially Austin if you want quality work done at a fair price!
Jen Cassity
Action Plumbing was recommended by a friend after we discovered a leak in an outside spigot. We had called another plumber who was not available for a week! Tobias and Art came right out and assessed our situation. As it turned out, our problem was much bigger than anticipated! But no problem, these gentlemen drew up a plan, worked with the mitigation company, and had our house torn apart and back to normal very quickly. We felt like we were their priority and also felt very respected! They were so informative as they went, explaining everything and showing us samples of our old pipes so we could see how deteriorated they were. Everything they did looks 200% better than before! They obviously put in the best they had and it showed in the little extra things that didn't need to be done.
Because they were here for several days, my kids told me they actually miss them! Thanks so much, we'll definitely be calling you in the future if needed!
Trivette Fogle
Alex is awesome!! He was very helpful in giving my daughter expert information on what we needed. Detailed explanations to help with decisions we needed to make. Alex is honest with his recommendations, couldn't have had a better experience with his great attitude and professionalism!! He is AWESOME!! Highly recommend!
Thank you so much Alex!!
Trivette Fogle
Luciano Pannunzio
Chasity was super helpful getting the appointment and installation setup. The installation was great and everything looks and works as promised. Chasity also helped answer follow up questions about the installation. She was a great help.
TheCliffordh47
Austin was great. He came in and found the problem. Let me know ahead of time what avenue he might have to take if the problem ended up being more difficult to deal with. He was all about customer service. Will use him again for future projects coming up in the spring. Highly recommend Action Plumbing.
Joelynn
5/9/2022
Once again when I call Action to the rescue! I called at 8:30am and by 11/30 I had Tyler Bass at my door. He listened to me carefully, took a look and diagnosed the issue. He fixes the water pressure and the turn off valve in less than 2 hours and was polite and tidy!
10/11/2021Once again Action to the rescue. Jason was nice, quick and helpful installing a new toilet after the tank broke on my old one. Action is who I always call and they always answer.
On Christmas Eve, I noticed water under my furnace. I thought it was from my humidifier so I turned it off and called Action the day after Christmas. They came right out and after diagnosis and discussion, we decided to install a new system, including furnace, humidifier, air conditioner and water heater. They got to work that day to be sure my furnace worked that evening as I had my mother here recovering from emergency heart surgery.
Edgar the HVAC expert is the hardest and most focused worker I have ever had the pleasure to work with. He single-handedly installed the furnace and air conditioner and made sure we had heat that very night.
As we all know, hiccups happen with large scale projects and this project was not exception. However, Jake and William two of Actions leaders made sure to follow up and ensure my happiness at all work that had been done.
From Mary who I talked to on the phone to Edgar and the others in my house working, all were polite, professional and really cared about the situation I was in. Thanks Action
Tobias and Art from Action Plumbing are the best! Due to some mishaps with a flooring installation company, we had to have our pipes worked on my action a few months ago. They took out the toilet in our basement bathroom so the flooring could be reinstalled.
It took almost 8 weeks for the flooring to come in but finally yesterday it was installed. I called Action and talked to the scheduler yesterday afternoon. This morning first thing Tobias and Art were here. They installed the toilet in a flash and were clean, thorough, and nice.
I recommend Action Plumbing and Tobias and Art!
Jann Nishimoto
Jim did a great job of checking everything out, explaining what was happening, and going the extra mile in service. He was sure to share pictures and documentation of the issue and the work done. It was great experience.
Trina Barkle (tbarkle)
I bought an AC unit with this company a few years back. They are awesome at getting out to do yearly service calls, which are included for free and are quick to help when I need it.
My AC wasn't working, they had an awesome tech come out, Teasha. Teasha was very knowledgeable and helpful. She resolved the issue within minutes, but also did a service on my unit. While here she took the time to answer all of my concerns and questions. Teasha provided great information to help me understand how to take better care of my unit. I really appreciate how understanding and kind the tech support is at Action Plumbing and will continue using them in the future. Thank you for a job well done!
Marilyn Allred
They were able to come same day I called. They responded quickly. With all the work they did for us. We were impress with them. They had all the parts they needed. They kept us inform on want they were doing. We have always used Action Plumbing and heating. Great company. 👍 …
Travis Drown
Had our main sewer drain checked and thoroughly cleaned by Tobias with assistance / camera line from Chandler. Considering the steel wool like root system in our pipes the result of their work was fantastic. Both were friendly, knowledgeable and efficiently made everything work great again. They nicely cleaned up afterwards too. Price was a bit shocking, but it’s been a long time since we’ve had work done. The prevention of future main line digging was worth it. We called late on Friday and they were there early Saturday morning. Thanks to Action for the great service!
Jann Nishimoto (DHHS)
My water heater was leaking. The very next day Tobias and Art were at my home fixing it. They discovered a problem with my drain, which could have led to a disaster, they replaced the water heater, fixed the drain and did it all in one day. They were great, and I appreciate all their hard work. They took the time to explain what they were doing and why. They were up front and let me see what the problem was. I had a maze of old pipes and they streamlined the lines and took out the redundant old pipes putting in valves that are up to code. I appreciate all their hard work, and professionalism.
Alfonso Lopez
Honest, professional, and friendly. He tried hard to make sure our sink was back in service.
Michelle Shaw
Adam came to save the day at my home. My home needed new central air and furnace and also a water tank. He explained everything to me in detail and at a way I could understand.. thank you so much Adam
Andres Aquino
I've been for 3 years with Action Plumbing, since I got the A/C unit, but it was until today I got the first good impression about them. I scheduled a routine visit for the heater, before winter kicks in and Shawn was the technician that came to do that. Very knowledgeable, prompt, detail-oriented, friendly but not familiar, very professional, and the reason I took the time to describe his performance is because Shawn went out of his way to make me feel satisfied wit Action Plumbing, He fixed thing that weren't part of his job description today, Shawn came to check just the heater and ended up fixing the a/c unit, changing thermostat (that wasn't installed 3 years ago when I purchased the unit), If you want an excellent, honest and professional job call Action Plumbing and ask for Shawn Middleton. Sorry for the rest of the team but I'm still not happy with them.
Russ Rainey
Provided an unsolicited inspection of the heating system, drain pipes, and water heater and identified issues with each. No work has been done yet but we have paid in advance. The guys that did the inspection seemed to know what they were talking about.
Greg Olsen
This is an updated review. Previously, 9 years ago I had very bad experience with them waiting to get my AC unit serviced.
After that experience they had asked if I would give them a second chance and I have used them several times. They aren't the cheapest in town, but I have found them very reliable doing high quality work. Most recently I had an emergency with a broken drainpipe in my basement. They were at my house within an hour and a half, and had the drain repaired in under an hour. Great service.
Ashley Tucker
Action plumbing was incredibly helpful and quick to respond. Alex did an awesome job replacing our pipe and answering all my questions.
Steven Manley
Great team, all very professional. Replacing AC/furnace and water softener to the new halo 5 salt less. Also fixing an electrical issue from the previous owners self install.
Sterlingwfbmh Candlandic br
Michael was very quick and professional. Got the job done well and right without any issues. Would recommend to a friend and will definitely be calling again.
Ted Cooper
Needed to have a tub/shower faucet replaced. Derek helped me save money by letting me purchase my own fixture. He explained which fixtures are the best value. He was also up front from the beginning by explaining different options and the costs associated with each. He was very professional and knowledgeable. He did a great job and we are very happy with our new faucet.
Melissa Grangroth
Action worked very hard to make and keep us so happy as customers!! Tom was amazing when he came out to address the situation and questions we had he was very through and explained everything in detail and made sure we were 100% happy and came up with a solution within a very reasonable fair price!! He really went above and beyond to make sure we were happy and had the best possible solution!!
G.T. Was an awesome installer he was right on time and worked his butt off by himself making sure everything was perfect. He was respectful and wore booties in my house (just had new carpet laid) and explained all her was doing. He kept me updated through the whole process on what he was doing and how far he was on the project. I have been very happy with the care and service of these employees and action for making this Thank you !!!
Melissa Despain
Clint Devitt
Both service providers were polite, respectful, knowledgeable, and efficient in getting my toilet installed.
Devon Cook
Jayden is a great teacher and lead. He has taught me a lot about plumbing.
Eric J (Erik the Red)
I was having drain problems even after an initial rooter of my sewer. They ran a camera through the drain and told me I had a low spot or belly in my drain. 4,000 bucks later I had jacked up carpet poorly repaired concrete and a drain that still backed up. A more thorough rooter of the sewer fixed my problem. But they sure leveled out 5' of sewer line.
Annette Atwood
Casey was informative, hands on and showed me, visually, the failure with the capacitor. When replacing it, Casey showed me the reading of the new capacitor.
Great guy.
Dolores Medina
Alex was amazing!!!! So helpful. Austin is also amazing. Both helpful and very professional.
Julie Pratt
Shadoe worked tirelessly on our very stubborn, clogged, basement floor drain. It was a much bigger job than either of us expected and he stayed with it until completion, even though it was 8:00 at night. He was courteous, kind, committed, honest, thorough and knowledgeable. The price was very reasonable. I would highly recommend him to family and friends.
Gerardo Campos
Great and professional service. Furnace went out I had Joseph Vera and sam replace it for me at my house and it’s crazy how much those young men knew. Rock on guys🤘 definitely recommend using Action. …
Brett Sherwood
Austen came at a moments notice and was very prompt and professional. Would recommend!
Jacqueline Diviney
Action Plumbing responded quickly when I had all the sinks backed up in my house, they didn't have a tech right away but they called to let me know a half hour prior to their arrival. Brent and Jake were a great team and laid out all of my options after surveying the situation. They worked quickly and thoroughly resolved my issue while offering tips to prevent this from happening in the future. They were courteous, professional, even cleaning up after they were done. I am blown away by the level of service offered by Action Plumbing and would definitely recommend them to anyone in need of services. Brent and Jake are the best!
Angela Holliday
These guys save the day! Every step of the way was handled quickly and professionally. Had a flood in the basement that needed fast action and they took care of it. Tobias and Art were great. They talked me through the process and made sure I knew what was being done to fix the issue and prevent it from happening again. Action is our go- to company for any plumbing or heating. This is just one more awesome experience we’ve had with them. Thanks Action!!!
Ruth Alcaraz
Tyler inspectdd my furnace he was grateful. I am VERY grateful gor his servicr