Reviews of PlumbSmart Plumbing Heating and Air. (Plumber) in Phoenix (Arizona).

PlumbSmart Plumbing Heating and Air

0 Reviews

391 Comments

Plumber

Plumber

3010 E Main St Building 1, Mesa, AZ 85213, United States

Description

Information of PlumbSmart Plumbing Heating and Air, Plumber in Phoenix (Arizona)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

We still haven't received any review on this business.

Map

Open hours of PlumbSmart Plumbing Heating and Air

Reviews of PlumbSmart Plumbing Heating and Air

Betty Ann Raymond

I needed to replace my old electric hot water heater. Matthew came out and discussed we discussed my needs, he gave me a recommendation and quote. He was professional, knowledgeable and very personable. I decided to make the purchase and called the Co.regarding the estimate. They promptly transferred me to their installation department to schedule. They were very courteous and scheduled my installation at the earliest time available. When it came time for it to be installed there was a problem that the Model I purchased is no longer being made. They called me and explained my options and I agreed with their recommendation and they immediately sent Mike out to install it. I was not home but my husband said our installer Mike was prompt, courteous, efficient and worked hard to complete the job.

Smiley James

AC unit went out in the garage. Plumb Smart had the best price and great reviews so I went with them. They installed the unit the next day and Mike and his helper did a fantastic job. Answered all my questions and gave me a tutorial on the thermostat when he was all done. Cleaned up too.

Ed

Very responsive, fast, and professional company. Their electronic communication is amazing, and what one should expect in today's digital world. Tony, the plumber who did the work, displayed superior knowledge, confidence, and good and friendly customer service. He got the job done with mastery and top notch skill; this company has in him a asset. Without hesitation I highly recommend this business based on a five-star-plus service and customer experience.

David Quacks

We have used PlumbSmart for the last 3 years for our plumbing and AC issues. Every time I call, meet someone or ask them to work odd hours to work around my schedule they are happily there. Today my whole AC system was replaced by Mike and Sean they were polite, kind, courteous, meticulous and definitely knew what they were doing. Your team is the best around; from the top to the bottom, office staff, repair techs, install managers and expert installers. Thank you so much for what you do.

Gilbert Sierra

A huge shout out to Jeffrey! He was friendly, knowledgeable and very thorough. He had a professional appearance and was just awesome. I can’t complement him enough. Anyone that has had AC issues during the summer knows the hassle of dealing with high prices just to get a diagnosis. Not to mention the fee to get someone to your home quickly. Not with this company. The were affordable and helpful and we are tremendously grateful. If you’re having problems with your AC call them. You won’t be disappointed.

John McCann

I called on weekend was given a service appt on Monday which I took but had to cancel for following day at noon. Tech called asking to come early which was fine with us. He was professional, personable and knowledgeable. He gave two us two estimates one good and one if things were not as they seemed. We were lucky and able to take lower estimate. He left to get parts returned and professionally completed the job. We highly recommend this company.

Brad Bowman

PLUMBSMART is AMAZING!!!! 10 stars. I have lived in my new construction home for 2.5 years when my hot water heater started leaking. It was still under warranty so I call the company that did the installation for the builder so they could make a warranty claim with the manufacturer. When I called, the rep told me they were at least two weeks out before they could install, but they did tell me I could use any plumbing contractor for the installation since the installation was not covered under the warranty, only the hot water heater. Obviously, warranty work was not what they wanted to spend their time doing. I then called PlumbSmart, my preferred plumbing and air conditioning company. As usual, PlumbSmart had a tech at my house within a few hours. The tech , Trenton, was super friendly and knowledgeable, he confirmed the hot water heater was under warranty, and he called the distributor to confirm they had it in stock. He went and picked it up and installed it the same day. I did have to pay for installation, which I knew, but the cost was very fair, particularly considering the level of speedy service I received. I never expected it all to happen the same day. I did expect to have to come out of pocket for the hot water heater until I got reimbursed, but that wasn’t the case. PlumbSmart handled the warranty claim flawlessly, and took care of everything. What an amazing professionally ran and operated company.

dan Otis

I needed a new ice maker valve and line installed. Tony came out and did a great job. Extremely customer friendly and professional service. He gave me some great advice on my water heater too! I was notified of my appointment by text and alerted me when he was on his way. I couldn't be happier with this company and plumber Tony. 5 Stars. Thank you!

Danna Tucker

Darrell was fantastic! Nice, professional. He did a great job installing my 2 bathroom faucets, a kitchen faucet and shower rough and trim kit! He replaced all the old shut off valves and dealt with the unexpected rain. Definitely will use plumb smart again!

Susan Court

Francisco was awesome. I called after hours on a Friday night. He showed up and did his job while maintaining a very professional and warm attitude. Would highly recommend him and will for sure call again and request him in the future if the need arises. Very pleased with the response to my situation.

The Landons

I love that they’re prompt and always very professional — great/courteous phone reps. The downside is the cost, but it’s typical of most plumbing companies (I’ve replaced the tub valve cartridge myself for 12% of the total cost to buy the part plus 45 min of my time), but happy for them to warrant their work and get to a rental property when I’m busy.

Emily Belt

PlumbSmart was great to work with from start to finish. Scheduling was easy- they had a tech out the next day. Michael came to clear the clogged drain today and he was delightful. Very kind and professional—our dogs loved him. Bonus: they send you a picture of the employee who will be coming along with the ‘Michael is on his way’ reminder text. I’ve never had a service provider do this before but it’s very comforting to know exactly who will be showing up on your doorstep. The invoice was also very detailed with a description of the problem, work provided, and photos.

Ken

I've used this company a few times in the last 3 years or so, and they're just so easy to work with! Good service, on time, friendly, they keep good records of past service, and the price is reasonable. Thanks to Jeremy for doing a great job and explaining everything! 👍🏻 …

Linda

I have used PlumbSmart several times and have never been disappointed! They are always on time, professional and great with their communication! Their prices seem fair in today’s market. I will continue to use PlumbSmart and highly recommend them!

Matthew Reeb

From their HQ Holly was precise, on it, got us set up, all details noted and off and running......Eric, the tech had a diagnosis and a call into me shortly prior to the scheduled arrival time...🤣🤣....hence I missed his call...got back to him, he gave me his diagnosis, cost and one week follow up included to check and retest what he had just completed. Folks, that's about as good as you can get on an initial visit! Three thumbs up!! 👍👍👍

Cherry Clouse

Michael Calderon was the tech who came out and helped us with our AC today. He was very informed, patient with my endless questions and very polite! He did a great job explaining what he was doing and what his diagnosis was and why. Although he didn’t get the unit up and running he was able to get us a great deal on a new one and we will be using them and referring Michael in the future! Stay in the warm weather Michael!!! Lol

Honeylette Catapat

My husband and I attempted to put in a bidet in the bathroom, but the hose started leaking. We were worried that there may be more plumbing issues if we continued, so we called PlumbSmart. The lady who answered was friendly and patient as I described what happened. Brian made it to the house within the hour and got the leak fixed. He also helped install the bidet. He was professional and friendly. Great service from beginning to end!

Tom Templeton

Jeremy was Fantastic and very knowledgeable. Service was exceptional and I will be using Plumsmart for all my Heating/Air Conditioning and Plumbing service in the future. Inside personal we’re also exceptional with great follow up.

Ramon Quan

Tech showed up on time, was very courteous and friendly. Listened to our concerns and immediately said he would do his best to help. Nothing sounds better when you’re in need. Many thanks for getting the job done right the first time. Our go to plumber from now on

Toni Drouhard

Kale came on a Friday after a cancellation from another customer. He found out why we didn’t have water and fixed it. On Monday he returned at 9 to do an upgrade on our washer connections. We showed him some faucet leaks and he agreed to replace them. Poor Kale was here until 4:30, because of old, trailer house issues! Great service, friendly attitude, and professional service. Sorry to the other people who were scheduled for him today ☹️

O Harris (olh21)

Seth was able to schedule me on a Saturday. He not only explained how the different components were supposed to work. He also took the time to explain any work before performing a repair. He made the entire HVAC experience smooth and street free.

Richard Blake

Great professional service and engineer that attended Eric great price for wiring a hard start kit and test it for pre-install and after install great service thank you! Eric explained there's $189 service for a year service and includes two checkups which when my system is 1 year old later this year I will be taking advantage of that great value thanks again everybody from plumb smart!

Debbie Coker

They are amazing. The installation went very good and they were so patient showing us how to use the thermostat. I would highly recommend this company. They have also done plumbing for us in the past

Lucy Rose

Had Brian come out to inspect for water leak. He provided exceptional service. I will be using them for all my plumbing needs and will transfer my HVAC annual service to PlumSmart - very satisfied with this company

Myke Tripp

After finishing another job, our technician, Jeremy provided an assessment on replacing our gas water heater and although he knew it would take him into late in the evening to complete the task. He took it on. He was very professional, and worked to a very high standard. we really appreciate his concern for our families needs. This makes a great organization. Thank you.

Christina Waddell

Our AC unit was 23 + years old. Finding parts was impossible. Of course, the cost of R22 freon was outrageous. Received three quotes - PlumbSmart was the lowest by $2500 minimum, AND they added two up vents. Did I say the company was recommended by the manufacturer? Professional, respectful, and they believe in karma. Thank you for replacing my unit.

Brad Bowman

Awesome job. Came out promptly on the 4th of July with no additional service fee. Took care of the problem with a very reasonable cost. I don't use anyone else for my plumbing and air-conditioning needs.

Roberto

HVAC Technician Thomas A was terrific. He was on time, diagnosed the problem quickly, and finished his work on time. I have heard a lot of positive reviews regarding PlumbSmart, but was skeptical that a Plumbing HVAC business could be that good. I am now happy to endorse the business.

Az Native

9-16-22 Plumbsmart diagnosed the slow drains at our Dad's house in Tempe as collapsed sewer pipes. House was built in 1965 and they used galvanized pipe instead of ABS. Over the decades it corroded to the point of collapsing. Plumbsmart was able to replace all the pipe by trenching through the floor in the guest bath and digging sideways to the master. They had to cut through the slump block kitchen wall and trench outside as well. See pics. Plumbsmart got the job done quickly all while our 93-yr old Father remained in the house. The crew was so thoughtful and kind toward our Father. Making sure that there was always a working toilet by the end of each day. Even if that meant pulling and reinstalling the toilet multiple times a day. Couldn't be more pleased. Thanks again Plumbsmart! Older Posts Just used PlumbSmart again. This time for Plumbing. Accidentally broke the backyard hose bib off last night. Sebastian came by 1st thing this morning and had it fixed in 15 minutes. Excellent! Matt was awesome. He listened and then located the problem. He got us going with a temporary fix this Labor Day and will be coming back later in the week for the permanent solution to our intermittent shorting problem.

Mary Finnell

Brian was professional and hit a snag during our leak fix. He handled the situation and ensure we were up and running as promised, at the price that was discussed. Thank you so much for your service.

Pearce Keesling

Super fast response time, great work, and cheaper than I was expecting. I also appreciated that he walked me through what he was doing so I understood the problems and what he did to fix it. Also super friendly!

Raymond Hill

R/O and Full house water treatment filtration & water softener system also installed. THIS COMPANY has several high marks for jobs completed which attracted me . I can honestly say the statements & recommendations are true and accurate in areas of HVAC and plumbing. They are now my "go to" contractors for both. I ALSO REFERRED A FAMILY MEMBER who had a sudden pumbing issue. AGAIN Each technician was prompt, profession ,knowledgeble and fair in pricing while taking that extra step to assure customer satisfaction with each job !!, To Plumbsmart , Please. Don't change. Stay true to your business model, professionalism , fairness and caring nature for your customers IT WORKS !!

Howard Goldman

I contacted PlumbSmart because of a toilet water valve leak. Repair was completed by Jeremy and another .The response was quick & on time.I am extremely pleased with the work that was done and their professionalism.I would recommend the company to anyone and will use them if needed in the future.

Joyce Colemon

I used Plumbsmart services for AC and Heating replacement and Hot water tank replacement. I had a problem with the my pipes needing to be replaced and I called PlumbSmart. I’m happy with their service. I recommend them!!!!!

Brittney Boyd

Today I had Jeremy and Kale out to my house and am so grateful for them! Both very skilled at their craft and honest people. I last minute decided to have my water heater replaced because it was a ‘98 and Plumbsmart had Kale come out the same day later that afternoon to install a new one. He carried up 3 flights of steps and all went smoothly. I am a realtor and will continue to recommend Plumbsmart to all of our Buyers and Sellers. Thank you for everything!

Amy Adams

Thank you for the prompt and professional service! I use Plumb Smart for all my plumbing heating and cooling needs and find them to be very professional and honest in the work they do . Very trustworthy !

Curt Pudwill

Installer did a great job. Did his best to work with existing plumbing fixtures. Friendly guy, cleaned up when done. Would use him again for future needs.

E Renio

Francisco was friendly and did a great job. He let us know exactly what he was doing during every step of the job. He was also fast and efficient.

Aaron Vix

Great experience, good value, plumber was very professional and courteous. Edit - I have since used them for two other plumbing jobs. All three jobs I have been incredibly impressed with response times, value, and quality of work by the plumbers.

Bryce Krohmer

Kale did a great job, and he was very professional and informative. He unclogged our drain and to the time to explain what he was doing throughout the job.

Dann Miller

Brian was very professional, great personality, and thorough. He gave me advice, options, cost, and knowledge on our plumbing system.

Al Schorr

I really loved the technicians they showed up just when they said they would they worked hard all day even did some additional work that I wasn’t charged for I couldn’t be happier highly recommended!

Memo's Garage AZ

A few days ago I had a leaky shutoff valve under my kitchen sink, I called in the morning and they sent someone out same day which was a huge plus because of the urgency of my situation. Both techs that came were very curtios, respectful and professional, their work was A+ and we will definitely call them again if we ever need any additional plumbing work in the future.

Michael Wilson

I was in need of professional plumber to replace a hot water heater. Michael came our from PlumbSmart. He is very kind, knowledgeable, professional and communicates well his customers. It was a good overall experience. He kept me informed on what he was doing. I highly recommend him to anyone. Thank you for your service.

Terrie Greene

We’ve worked with PlumbSmart on several occasions. Recently, our 2nd AC unit went out and PlumbSmart was by far the lowest priced and offer the 5-ton Tran unit we wanted. The install team was Tech- Samuel and Lead-Michael. These two guys worked all day to remove our 24 year old unit from the attic that was I’m sure 115 degrees, to do the install of our new one. They were very polite and professional. They worked hard all day and didn’t leave until the house was cool again. They were very determined to cleanup everything before they left, even vacuum and sweep the stairs for me. I would recommend PlumbSmart anytime, especially Michael & Samuel. I’ve requested to have them come again anytime we need something done because they were so personable and eager to do the job right! I love working with this company and I’m sure you will to.

Shar Roberts

5+++ stars. Excellent service. I called them 1st, then cancelled because I found a cheaper price (Reddi Services). The person who came out did not want to go onto the roof, started naming different prices to do the service (than the one quoted), Very unprofessional. I sent him on his way and called back PlumbSmart. They sent someone out (from Mesa to Glendale) the next day. I think his name was Mike. Oh my gosh, very professional, polite and a hard worker, went the extra mile. Had no problem pulling out his ladder and getting on the roof. He did an amazing job. I will call them back for whenever my air conditioner needs service. I will recommend and I will even try them for any plumbing issues that may arise. Good going PlumbSmart. Its hard to find such quality HONEST service these days, it seems.

Grant Hall

Excellent and fast service much needed same day. Great communication in confirming appointment time. Best of all, Jeremy Ford came to do the repair of our leaking kitchen pipe. Complicated repair and Jeremy did a fine job. A real professional and true credit to the company. No more flooding. Thanks to all involved and a special thanks to Jeremy who saved the day with determination and skill. A company we can count on! Highly recommend. Grant Hall, Glendale, AZ

Ana Anderson

This is a mixed review as we had 2 people come out. The first guy was very nice and walked us through what he needed to do to change the shut off valve on the main water line into the house and gave us a quote on changing the water faucet to our washing machine as it was leaking. This repair was going to require cutting dry wall so we decided to delay it. We also asked about a water softener, but to his credit, he recommended that we contact PlumbSmart and ask for a quote from one of the guys that installs them. He was unable to shut the water off at the meter, but he called the City of Mesa to come out and replace the shut off valve at the meter because it was stuck and told us he would be back the next day to finish the job. The city came out and turned the water off without any issue, so I called PlumbSmart and I thought the same guy would be coming out, but they sent Michael instead. Michael was clearly more knowledgeable and explained everything. He told us what the issue was with the washing machine faucet and thankfully, dry wall cutting is not needed to fix it. He walked through different scenarios for where to install the water softener and what would be required. Both guys were polite and professional. PlumbSmart sent me a text with their names and I received a picture of Michael so I knew who would be knocking, which was comforting. My husband was home, but if I had been alone, it would have given me peace of mind. I will be asking for Michael specifically next time as he is a problem solver which makes all the difference.

Beth Fierros

Daniel was good at keeping me updated on the arrival time for the installation. Mike and Andrew came out yesterday to replace my AC (heat pump). They were great: informative and professional. They tested the system before they left to make sure it was running well and didn't leave until they were happy with its performance. They cleaned everything up very well before leaving. Very good experience!

Alan Leafman

Great experience. Jeremy arrived right at the first minute of the two hour window. He evaluated the four problems we were having, fixed everything he could quickly and professionally, and charged a fair price. One problem was still covered by the original manufacturer and he suggested that we contact them for the part that is under a lifetime warranty. I will definitely use this company from now on.

Awilda Rodriguez

Robert was knowledgeable and friendly. Took the necessary time to check the heating system. Pricing is more than fair and hope to be a long time customer . Thank for the outstanding service.

Jerome Roth

If all the technicians are like Trent, then Plumb Smart is the only company to call. The two installations were perfect - details checked and double-checked. Careful, knowledgeable, friendly, explains things, pointed out some things to think about doing but no sales pitch. The work quality will keep customers. Dealing with Holly and Sean in the office was great - made me feel valued as a potential first-time customer.

Kris Woodruff

Trent and Mike were my installation reps. Extremely knowledgeable, very hard working, diligent, focused on problem solving as needed. They did a great job, ran into a few unexpected obstacles, and figured out how to move forward. In addition, very nice and professional! They put in an incredibly long day, moved heavy units, did not rest or complain. Just got the job done! Plumb smart is lucky to have these men as focused hard working employees.

Nancy Keith

Very helpful & efficient. I was pleased with their service & the entire process. I would definitely use them again.

Juan Soto

The repair man that came out was so nice and friendly. Robert gave far honest diagnostics with very fair pricing. When he left the issue was totally resolved and we felt good about the transaction.

Mark Lou

I used them today to replace kitchen Facuet, Garbage disposal, and two valves stop for Hot/Cold water. They did Amazing jobs and great prices. i can't believe i found this company on Craigslist. i've never heard this company before but i am sure glad i found them. Can't wait to uses them again. Customer for life!!!

Adrienne Hamilton

Liked that they called when they could come earlier than planned. Tech arrived uniformed. Was very knowledgeable about what needed to he done. Cleaned up any mess. Very pleasant.

Louis Salas

They scheduled prompt appt to accommodate urgent leak issue. Tech came out promptly, diagnosed and fixed plumbing leak expertly. Very satisfied.

Felicia Brown-Landrum

Jeremy’s expertise was great he took the time to explain the job and made it very comfortable. Jeremy did a great job and even though I had used Plumbsmart in the past this just confirmed it once again with Jeremy. Thanks again Plumbsmart

Teri Ory

On time and courteous and got the job done. I will use them for all plumbing issues. This is my third time with this company for different issues and I have been very satisfied every time.

Dan Jovicevic

PlumbSmart is the greatest plumbing, heating and air company in the valley. They have honest pricing and spectacular service, and fantastics communication. Matthew Morales was the best! He made the process seamless with 0 stress!

Millerz Magic

Quick response in an urgent situation. My husband is very pleased with the service! We will use your company in the future and will gladly recommend you to family and friends!! Thank you ♥️

sus Farretta

Keith was very knowledgeable, prompt, and pleasant. I will use you for sure for my next project! Also, will recommend you to my friends and family. Thank you!

H A Umanos

Jeremy, our technician was outstanding. He answered all of our questions, provided us with options, and work quality was excellent. I’d recommend these folks any time!!

Margaret Dana

Jeff S came and serviced my broken AC unit. He was very professional, honest and VERY informative. I called the night before and he was here the next morning before our scheduled time. I also purchased the maintenance service they provide and replaced 2 parts on one of my units. Fairly priced and very good customer service! So glad I brought my business here.

Dave B

Great plumbing service by Trent, fair pricing, on time. Faucet cartridges replaced, refrigerator water line replaced, advice given for future work that will be needed.

Dan Postak

Very quick to come out to house. Priced very reasonable and fair. Did excellent job, double checked workmanship and why over any details with us. Charles and his partner were great!

Sue Dorsey

Jeremy was the absolute best so professional and very knowledgeable. I would definitely use your company again and ask for him

TIM JOHNSTON

Brian did an excellent job! I like the way they keep you posted on arrival times. They turned the project very quickly

James Swierz

Francisco was great and professional and helped me understand my options and needs. No pressure either.

James Bishop

Quick and efficient. The technician Brian was available earlier than scheduled so he came right out. Problems solved quickly and efficiently with cost in mind.

R. Dale Labrum

Michael came late in a Friday afternoon Abe’s got the blockage in our sewer drain cleared! Otherwise we would have had to spend the weekend in a hotel. Thanks Michael!😀 …

Regina Ortega

This team always delivers! Fast, friendly and fair. They are my ONLY call when I need plumbing repairs.

GK Obe-Pai

Responsive company! Michael was awesome - helpful…Explained the process. Will use them in the future if needed.

Mason Padilla

Did a great job installing the toilet. However their customer service, communication, and follow up is TERRIBLE!!! Was late by at least 30 minutes on both visits. ⭐️ ⭐️⭐️⭐️⭐️ 5 stars For the technician, and his work! He was polite and professional! ⭐️One star For the company who customer service needs completely overhauled! Poor time management, did not let me know they would be late, and zero communication after waiting hours for them on two separate occasions!

Linda Hughes

I’ve been a customer of PlumbSmart for years. They’ve always taken good care of me no matter the issue. I am always impressed by their honesty, fair pricing, great customer service & quality work. They go above & beyond to make certain the customer is completely satisfied. Overall they exceed my expectations. Keith was the technician on this current service call (tankless water heater flush, hose bib replacement)…..so personable, courteous, knowledgeable & took the time to answer all my questions. Hands down, PlumbSmart are my go to people & would highly recommend them. Thanks always guys!

Carrie Coe

We had a slab leak and Matthew came out to go over the scope of the work and was upfront and honest about the job. PlumbSmart fixed the problem and Sam (technician leading the project) was awesome. He was very friendly, knowledgeable, patient and professional. Will absolutely use them again for any plumbing service we need.

Patrick Cannavino

Called Plumsmart after being advised by my architect that it’s very difficult to get qualified plumbers in Phoenix right now They responded the same day and repaired a leak in my bathroom and changed all 4 shutoff valves Darrell did a very professional job!

Nico Alcock

Water heater need to be replace. It’s quite done yet but I’m very impressed so far. There’s a restoration that needs to be address first.

Cathy Garibaldi

City of Mesa knocked on my door to tell me I used over 150,000 gallons of water this month!!! Clearly a leak somewhere and I just moved in 3 days ago! Brian from Plumbsmart was here in less than 20 minutes, found the problem and fixed it for a very reasonable price! THANK YOU PLUMBSMART! Update.. a year later I needed help with a frozen garbage disposal. Brian came out and fixed it in minutes. He suggested replacing it but WAS HONEST in saying it would probably be fine for several more months. AWESOME service! Update.. Jeffery replaced my garbage disposal yesterday. On time, very professional, great job!

Tom Lawcock

Great prompt and conscientious service. Michael and Tyson were very professional, kept me informed along the installation of my water softener. Though a couple unexpected complications popped up they were surmounted quickly and professionally! I HIGHLY recommend PlumbSmart.

gretchen Rebold

The plumbers that came to my house were awesome. They were very personable and I really enjoyed their banter. They answered all of my questions and let me know I didn't have a leak in my wall but the caulking on the shower door needed attention. They installed 2 new faucets and did a great job. Brian even came to my rescue when he saw me struggling with the bathroom trim. Will definitely use Plumbsmart again in the future.

ro jar

Michael came out to do maintenance on my mini split ductless heat pump with two air handlers. He was on time, professional, courteous, and knowledgeable. He explained everything to me and I now have more information on helping keep the system performing better. This is the 2nd time I have used them and will continue. I also have a maintenance agreement for next year . If you need service or want a maintenance schedule see this company. I highly recommend them.

Wayne Balmer

Tony did a great job. He was on time, professional, And explained what he was doing, and the least expensive option did the trick.

Mary Helen Marks

Thomas was on time and very professional. I got a 30 minute call when he was on his way which I appreciated. After inspecting the unit on the roof, he came inside and showed me pictures and described exactly what was going on with the unit. He had it repaired within 30 minutes at a fair price. I would definitely recommend a Plumb Smart.

Astacia Vagotis

Great company, very professional and kind. Our tech was able to fix our issue quickly and didn’t try to upsell us on any services. In fact, he heard we had an issue with an outdoor faucet and included the fix for free. We really appreciated the service and quality of work. Thank you so much!

Cesar Pedroza

Had the pleasure of dealing with Jeremy on a main line backup issue. He gave me a no BS course of action on how to tackle the situation and tried his best. Ended up fixing the situation by hydrojetting when other places were recommending me whole house pipe replacement solutions

Dan McGuire

Keith was awesome, on time, professional and fast! Will be using PlumbSmart for any future repairs.

Forrest

I see why Plumb Smart was listed as Best of the Best! Jeff was my technician, completed repair of two transforms that were visually bad tin a very hot attic that I was unaware were in the condition noted. He was actually there for another problem. Response was great, will be using for annual maintenance going forward!! I appreciate the support!!

Carol DeRegis

Eric and Andrew were very professional, clean, friendly, overall outstanding. They were here all day in and out of the heat working so hard. We now have a cooler master bedroom just in time for the dreaded heat we have in AZ. Plumbsmart will my first call or referral for anything plumbing or electrical needs to be done. Pricing was very reasonable. We called many other companies before Plumbsmart, Save your time and call them first you won't regret it.

Cheryl Messenger

Had them install 3 new faucets and also service the AC. Fantastic job, actually we’re very prompt and while here installed a new RO system. Could not be happier so far with everything and both guys were very personable and took their time explaining everything along the way! You will not be disappointed!!!

gail klingensmith

My technician Robert showed up on time (early actually), quickly diagnosed and repaired the problem. He was efficient, friendly and had us cooling in no time. I would definitely recommend their AC service

Tom K

I had Reme Halo LED installed. I spoke with Brandon who kindly explained how the process worked. Michael came in to install the unit. Michael was very nice and pleasant. He explained and no pressure. The job was done fast. Thank you Michael. I highly recommend using PlumbSmart. Thank you.

Lana Chanda

Picked this company out of the ads didn’t know what to expect and didn’t know if I would use them again. Basically took a chance. I will definitely use them for all of my plumbing needs in the future. Kind, courteous, personable staff, quick to respond, came the same day, affordable, experienced, patient with all my questions, can’t say enough…and Sam, in case his boss doesn’t know is very good for business!!! He’s a gem! You have a repeat customer… thanks!!

Jeff Horwitz

Great service from PlumbSmart. Jeffery was ontime, professional, detail oriented, and friendly. I'm happy to have found a new HVAC/plumbing repair service that I can count on.

Fidel Zamora Jr.

Our plumbing technician, Jeremy, was very professional and helpful. This company continues to impress me with each and every visit. Solid, knowledgeable technicians who do great work.

Jo D

I had a valve break in my bathroom over the holiday weekend and called PlumbSmart. Not only were they able to come out the first business day but everything was fixed in a short amount of time. Sam was very nice and explained the issue and what was needed to fix and answers all of my questions.

John H

Very impressed at Mike and Samuel's friendliness, professionalism, and work ethic! They showed up on time and got to work! Basically, nonstop for close to 12 hours in the 100+ heat with no complaints, just smiles (or was it grimacing?) Happy with the units and service!

Cheryl maksinski

Francisco was great and took the time to explain. No pushy sales tactics with this company or trying to sell me something I don’t need. Would definitely recommend.

MAYRA LEAL

They were great and helped us out in our horrible situation. We don't know what are plumbing would be like if it wasn't for them! Extremely grateful ❤

Soooper G

I was told by another AC Company that I would need a new unit to replace the one that they recently serviced. Price tag 15000! PlumbSmart determined I had a faulty switch and thermostat. They replaced both and we are cooling off. Also I asked for price to replace and was advised it would be less than 1/2 of the competition!! Recommending them to everyone!

Rahul Bhatt

Francisco is a Rock Star. He was on time and explained in detail what needs to be done before he started. I will be using Plumbsmart for all my plumbing needs.

Paul Jimenez

Awesome Company with friendy/helpful & informative employees willig to take that extra STEP.

Todd Baker

Brian with plumbsmart was on time and explained everything to me. Was quick and the pricing was awesome. Would highly recommend.

Sharon Geyer

Darrell was friendly, fast and efficient! Been using plumbsmart for years!! Wouldn't use any other plumbing company!

Tom Duffy

Jeremy was excellent. Price was slightly higher than average but they showed up within an hour.

Ellen Burke

Excellent service, Kale was friendly, courteous, honest, it was a pleasure to meet him. Thank you.

Brandon Burkhalter

I had a drain clog at 8PM on Sunday and called, and had Sam out at 3:45 on Monday. Communication was great, he explained what happened, what was needed, and gave me an upfront and honest cost before work began. He worked quickly, efficiently, and professionally. I won’t hesitate to use them again whenever needed.

Jeff Stienecker

Called Precision Air and Plumbing yesterday, they came out attempted to clear a clogged drain line, he was here for a couple hours, and they couldn’t clear the drain! My kitchen sink was still clogged, he said they were closed tomorrow and scheduled me to home back on Monday morning after Christmas, ( the tech was on the phone with a supervisor the whole time asking for assistance) I decided to try Plumb Smart, not wanting to wait until Monday, I called Plumb Smart, earlier today, your repairman came out, in less than 2 hours, polite professional, it was a simple snake of the kitchen sink, (he added a simple coupling for future needs to access easy cleanup),which he had on his truck! And I was up and draining in the less than an hour. They cleaned up, very polite professional I will use them again and recommending them to anyone Precision Air and Plumbing couldn’t snake a kitchen sink, and didn’t have the proper tools and a coupling on his truck! Plumb Smart did!!! I’m happy I get to continue cooking Christmas Eve dinner Thank You Plumb Smart!!

Julie Gibson Clark

Excellent work and a fair price. You literally can’t beat it. But actually I choose them bc I find the plumber they send here, Brian so friendly knowledgeable and helpful. I switched from G Brazil to these guys. Saved money and like the people better. Win win.

Brent Moody

Great experience!!! They were amazing service and communication. They live up to their reputation of amazing service.

Kim Licciardi

Excellent team!! Very affordable, super professional, highly skilled!! Matt is an excellent manager & my technicians were both awesome!! 100% satisfied with my new AC installation & great deal on future maintenance service & warranties included!! Highly recommend!! 🌟🌟🌟🌟🌟 …

Patricia Bidon

Michael Kempton was punctual, respectful, knowledgeable, affordable, and most of all kind and thoughtful. The work was done carefully and I couldn't have been happier to have found a great reliable plumber I can count on. Thank you so much for coming out on a Saturday and fixing everything so well!

Karin

The first visit, I requested a quote to add a pressure regulator and replace the hose bib. I checked a few other companies and decided to go with Plumbsmart based on pricing and their professionalism. The second visit was to complete the work. The plumber arrived on time, did a great job and answered all my questions. I also got a new quote for additional work. The customer service and scheduling are great too. I strongly recommend!

Marie Kelly

I called PlumbSmart for an estimate to clear a clogged main pipe that interfered with my toilets and shower draining. They came out the same afternoon and cleared the clog, checked all the sinks, toilets, and showers to make sure everything was good, then ran a camera through one last time to verify that the clog was cleared. Charles was professional and courteous. I’m happy with their service and would use them again.

Lizzie Diamond

Great service and fair prices for an emergency on a late Monday night. Our plumber was professional and did a great job. Only complaint was communication with the dispatch team. We called in and didn't hear anything for about an hour. When we called to follow up they were right on it and got someone out to us ASAP. We will be using this company again for any plumbing needs.

Cayleen Halala

I had PlumbSmart come over to replace my RO water filters. They were a year old and needed replacement and I had never done it before. I wanted somebody to do a good job and show me how to do it so that I would be able to do it next time. Keith came over and looked at the system and asked who installed it. I told him his company did a year ago, and he said they did a good job by leaving enough waterline to pull the system out and replace the filters. Keith spent time to explain the process so that the next time they need to be replaced I will be able to do it myself. It wasn’t a big job but he took his time and answered all my questions. I saved their number in my phone and will call them the next time I have a plumbing issue.

Howard Fishman

We hired Plumbsmart to replace our existing water heater and to solve our hard water issues. They were extremely responsive to additional requests we had before we hired them for our project. Their staff are professional and care about customer service. Thanks to Jeremy , Keith , Sam & James for your efforts. Greatly appreciated.

Susan Borkowicz

Your tech was very nice amd did a great job..very satisfying we are going to keep you as our plumber

M H

David, our technician, did a great job. We had a old water softener pipe in our backyard, installed under a sub panel. It was no longer in use and needed to be removed. I'm glad I did not try to saw the pipe off. It was still connected to the main water line. He arrived on time and completed the job quickly. The price was right. We are looking forward to using PlumbSmart in the future.

Richard Rutherford

Recently I called PlumbSmart to service my R O system. Michael was sent to do the job. He was very polite, and knowledgeable. We encountered an unexpected issue with the system. Michael performed numerous tests and throughly troubleshooted the system to identify problem. The problem was located and now my R O system is running perfectly. Thanks Michael. I would also like to say thanks to Robert, Holly, and Doug for thier support and helpfulness with the outside vendor. I feel very blessed to have found PlumbSmart. I highly recommend PlumbSmart for all your PLUMBING, H.V.A.C. and ELECTRICAL needs. This company is very knowledgeable, ethical, pleasant, and affordable. PlumbSmart stands behind all of thier work. Thanks again and take care. Richard Rutherford in Gilbert

Angel Hall

Update: had to lower the score because of the go backs, mistakes I did not see. I am an untrained person so if you say you finished it all, I have to take your word for it, but my husband Very much saw several serious mishaps which I did not see. To date, I don't have a single vent in place, even tho I was told someone would be back to do that after my drywall was replaced in the same week..... still haven't seen or heard from anyone..... Plumbsmart is absolutely my go to for plumbing but knowing what I know now, I might not have chosen them to replace my ac unit.. I got a quote for a full A/C replacement and vent rebuild back in March. I called them in September to see if they could do the work, I fully expected to hear not for same price but sure. But they started out this experience with honoring the original price! It wasn't cheap but it could have been MUCH worse, what with the price increases on materials. Then they came and did everything and were friendly, helpful, professional. After a miscommunication, they came Back for an extra day at no additional charge, for the entire day! To correct the issue. Poor Brandon and Seth, expecting a partial day, SAVED the day! When I say that I will Never use another company for ANYTHING they can do, I MEAN that. Thank you to Matt and the guys in the office, to Nate and the crew that came the first 2 days and to Brandon and Seth, who came in expecting just 4 hours of work and put in at Least 10 and STILL smiled about it.

Christine Gade

I was very impressed with Plumb Smart. They came earlier than they said which was very welcome. Michael Kempton did an exceptional job. Very polite and professional young man. Glad to have hot water again! Thank you! I would definitely recommend Plumb Smart!

Mariann Wilson

Our ac unit died on us in 108 degree weather. My husband is on oxygen and I am a dialysis patient. It was so hot inside our house. We called Plum smart. What a fantastic Business they responded within an hour. Nathan came to our house and fixed our air. He is fantastic!! What an awesome employee. I will definitely use them again and let everyone know to call this business.

Sujith Kumar

Plumbsmart replaced my AC unit. The following are my feedback: Easy to work with Reasonable prices Excellent workmanship Gone extra length to make sure that their work meets and exceeds customer expectation Strongly recommend Plumbsmart for your HVAC needs

Steven M

Charles was very professional and knowledgeable. He identified a water leak inside the wall and provided a reasonable estimate to repair/replace a shower valve and fittings and accomplished the work quickly. I appreciate his attention to detail and leaving the work areas clean. Excellent value and excellent service. I will use Charles for future plumbing projects and repairs.

BRiAN jAy

Highly recommend PlumbSmart. They are professionals and get the job done right. Matt Morales was a pleasure to work with.

Taylor Eppers

Mike did an incredible job. So helpful and informative. A really nice person and knows his stuff. Highly recommend!

Nicole Garcia

Absolutely LOVE this company! We have used them now for two homes and we wouldn’t use anybody else. They are extremely professional, friendly and knowledgeable. They give you a really good idea of what is happening in your home. Matthew Born is a wonderful technician for this company. He truly does an amazing job and has the best follow up I’ve ever experienced in this line of work. He really deserves a great deal of recognition as he has made such an impression on our family. We hope for him to be promoted to a supervisor role to help other technicians learn the way of how PlumbSmart should operate with every client like ourselves. We are very thankful for Matt! Thank you for your amazing work and thoroughness, we surely appreciate it!

Dennis Pelley

Excellent communication, organization and friendly service from beginning to end. Kale, the service person worked hard to meet our needs. Thank you!

chaz p

Technician was great, very professional and showed up on time. Im very picky and I would use him again in the future!

Blake Little

Great job !!! Jeremy and Cisco were in my home all day and were extremely respectful of my environment! They were very professional and took time to stop there diligent work to answer every question I had ! I have been with multiple companies with focus on customer service. To include being inside residents homes and this company is the epitome of what you should expect for service and compassion. In all there were 4 Technicians that were involved with the diagnosis and detailed repair in my home. They were all very personable and knowledgeable!! I have recommended to my property management company to use Plumbsmart for any and all plumbing issues in all of there properties !! Thanks again guys for your hard work and thoughtful detailed clean up !!!

James Graham

The plumber showed up didn't mess around just came in looked at the situation and fixed the problem 😬 I will highly recommend this company to anyone who needs a plumber! …

Chelsea

Highly recommended - Very easy to work with from start to finish. Tech was knowledgeable & got the issue resolved quickly!

Wendi Ybarra

I appreciate Darrell removing and replacing our water heater. He was on time, friendly, and informative. The cost was comparable to other companies in our area. I would definitely hire Plumb Smart again.

Cindy W

Wow! First time using PlumbSmart and will definitely use again!! Darrell arrived promptly on time, was extremely courteous, professional yet friendly. Not a push "sales" tech at all!! He listened, looked at our concerns, gave us a dollar and time estimate which we accepted. Job we called for today was completed as requested. Highly recommend PlumbSmart (and Darrell).

Matthew Born

I had plumbsmart out to install my ac unit. They did a wonderful job taking care of me and were fairly priced. I work in the industry and was shocked by the install. They did such a good job that i have my whole family onboard with using them. I thank all the management and staff for helping me in a time of need. Plumbsmart is who i will call with any of my heating/cooling or plumbing issues. They saved my mom thousands on using their cool drain tools too. Thanks guys!

Falguni Patel

Great company,great team. Excellent service. Understanding customer's needs. I am extremely happy whenever I called and their quick responses. Thank you for all.

Nicholas Casura

I have used PlumbSmart service several times and I have absolutely nothing negative to say. Both times I have had technicians at my home within hours of the call. They are extremely professional from the office communication to the technicians and salesmen that show up. They are friendly, outgoing, and willing to listen. They also only fix what needs fixing and their prices are great. They are the first number I will dial for any plumbing or HVAC services my house will need in the future.

Tom Ferber

This service call was to change out filters on our Reverse Osmosis water filtration system as well as troubleshoot the output of the system. As always, the person performing the service was professional as well as knowledgeable. The filters were changed out and the system output problem was determined and explained thoroughly. Unknown to us, such a system is 'powered' by a pressurized tank that lasts about 8-10 years before it needs to be replaced as 'normal maintenance'. As our home was built about 11 years ago, it was time. The service person needed to procure the replacement tank as well as (our choice) to change out the system faucet which was an inexpensive builders installation. Everything was done quickly and efficiently to our satisfaction. We have used PlumbSmart exclusively for our plumbing and a/c maintenance since discovering them many years ago. I would not go to anyone else, as I trust their work and have always been satisfied with the results at a fair and reasonable cost.

Al Blake

Outstanding service -- Jeremy went above and beyond to help us solve our plumbing problem. The price was competitive, and we appreciate that there is never any "up-selling" with this company!

K H (KPH)

Great experience all around. Mr. Garcia was excellent!

Danny Lee

Had a clog in bathroom. They were able to come out immediately same day. The technician, Jeremy, was fantastic. Very knowledgeable and completed the job quickly and cleanly. Will definitely use again for plumbing needs.

Tracey Devine

They scheduled me between 4 & 6pm. I got a call from them about an hr after I made the appointment. They had a service person in the area & wanted to know if they could come soon. That worked perfect! The plumber Jeremy came. He was professional & courteous. He repaired my pipe that had a leak that was leaking inside my wall. He was in and out of here within about 2 hrs. No more leaking pipe. At a reasonable price. Plus he liked my dogs! Big bonus! Would definitely use them again. Glad I called.

Jay Money

Great Service! Thank you for installing our Soft water loop!

Scott Wearing

The entire team was thorough and professional, they addressed our needs immediately and even worked around our schedule. I would recommend their services to anyone in need. THANK YOU!

Becky Jenkins

His company was fast affordable and professional... Mike G I cannot recommend highly enough... he was amazing!!! I would definitely use this company in the future for any of my plumbing needs. Thanks again guys!

K G

Honest and ethical. Sean saved us a service call by troubleshooting over the phone. One of the best. Tony came out and replaced the hot water heater. Excellent service.

Connie Martin

Fantastic service, professional workers, helped us in a crisis like we've never had before. Darryl was awesome and went above and beyond replacing our water heater. We will use PlumbSmart for all our needs in the future for sure!!!!

Patti Martin

Jeremy was great. Helpful, knew his job. Thank you !

Sandra Osterman

PlumbSmart is a great, dependable and honest company. They came highly recommended from my neighbor and they lived up to it. Our AC went out in June when temperatures outside were 110+ degrees. They were very honest with the problem and for less than $200 our problem was fixed and the AC now works great!

Mike Kroeger

Yesterday, Matt, the initial technician examined our non-functional water heater, explained the repair options, and suggested a replacement. Today Charles and his assistant installed the new unit. The installation looks neat and well done. Charles then explained the operation of the new heater. The whole process was well done.

Robert Perry

I have never been so impressed by a plumbing service. From my first call to them I could tell that something was different. The people on the phone were courteous, professional and responsive. On the day of the appointment Gary called to let me know he would arrive in 20 minutes and he did. Gary assessed my needs and then blew me away with a relatively simple fix to a problem other plumbers had told me would need a much more expensive solution. Gary was highly professional and carried out the work with fantastic results. I strongly recommend PlumbSmart and Gary!

Ryan Kish

Work was completed in a timely fashion. Price was ok. I am a general contractor and have high expectations. The work was a bit sloppy. The plumber was by himself and lifted the water heater in the drain pan and bent the pan. I offered help twice but he declined. The drain line was installed to the exterior. He did not have any caulking or silicone to seal around the penetration through the wall and he didn’t clean the broken stucco that as on the ground. Would still recommend but with a different installer.

Greg Olsen

Is there a way to give more than 5 stars? PlumbSmart was absolutely fantastic. To start the process, I talked with Matthew and Nick at the office. I’m still not sure who was nicer or more informative. Charles came out to the house in a very timely manner to take the necessary measurements and to provide quote options. No pressure — unlike those companies you hear about on the radio whose names are “hard to spell” — just good, honest information at fair and reasonable prices. Extremely nice guy and very knowledgeable. When the time came, Charles also installed our new water softener and did a fantastic job. Trent and Brad, our A/C installation team, were awesome as well. Personable, informative and very respectful of my family’s space during this season’s “work-from-home” environment. I was floored with their service as well as their attention to detail during the clean-up process. From start-to-finish, a full 5-star rating. I’m a new customer, but will never go anywhere else for my plumbing or air conditioning needs.

Charlotte Cox

My name is Charlotte and I am writing this review on behalf of one of my dearest friends Dyana Cox. Let me me previse this with a little about Dyana. She has several debilitating medical conditions. She has a hard time moving, breathing and at times just existing. Obviously she is on disability with very little income. Since May of this year she has had no hot water. Last week she called Plumb Smart to have them figure out why. They came on Tuesday and did a free estimate. Unfortunately they told Dyana she needed a new water heater. She told them she could not afford it but would try to come up with the money. Two days later they showed up at her home with a new free water heater and installed it for free. The plumbing technician even donated his time. With all of the negative that we see it was not only refreshing but a blessing to see a company truly care. So if you need a plumber call Plumb Smart. They are an amazing, small family owned business with a big heart. Dyana via Charlotte

Skylar Ritchie

I cannot say enough good things about this company! We have used them a number of times for various plumbing needs, and the techs have always been punctual, professional, and pleasure to work with. However, their service truly exceeded our already high expectations when our ancient A/C unit went out this week (with temperatures well into the triple digits). Within hours, they scheduled a visit, swapped in a new capacitor for temporary cooling, and walked us through our options for longer-term solutions. John, who made the initial visit, was very knowledgeable about the features of the different models and the cost savings and energy rebates associated with them. Within a day of our making a decision, they had the new unit installed--and this even after they discovered a potential delay. Because the old unit was original to the home and had been passed up directly through the rafters, it was too large to fit through the opening to the attic, so without our asking the team disassembled it to avoid having to cut a wider opening. (We had seen another company take the shortcut in another home in our neighborhood, and even after patching, the ceiling did not look the same.) Because of the disassembly, it looked as though the installation might run late, but the company brought in some extra hands to finish the work on schedule--again without our needing to ask. Nathan, who orchestrated the install, even went so far as to clean out the dryer duct by the new unit, leaving the place cleaner than he found it. It means the world to have a company that you can trust for excellent service at great prices. I cannot imagine using any other company for my plumbing, heating, or air needs and will be recommending them to all my friends and family.

Phyllis Schibonski

PlumbSmart was wonderful the best service I have ever had on my air conditioner. I would recommend then to anyone. I previously used Parker and son, PlumbSmart Was heads above the service them Samual was the services person and he wonderful. Thanks again, Phyllis Schibonski

M Baker

Had a great experience with Plumbsmart and their technicians. Very happy with our new AC unit and would highly recommend their service

John Moga

James should get 10 stars. Install was good. price was awesome. Service was great - James and I happened to grow up in the same neighborhood back east, so it was fun to share war stories from back home. Very candid and laid back - couldn't have asked for a better tradesman. James installed a utility sink setup in the laundry room, turned out great and was 1/2 the price of Parker & Sons.

Brittany Ochoa

I can’t thank plumbsmart enough for their help with our slab leaks. They were efficient and a great value. They worked fast and left my house very clean. I appreciate their knowledge and respectfulness while I’m my house. I couldn’t have asked for a better company to do rerouting at our house. We also added on a few other services while they were here to help with our house. I appreciate everything they did every step of the way. Matthew was our tech and I’d highly recommend him to anyone.

Toni McGrath

They were wonderful to work with. They came out quickly. Brian was our technician. He diagnosed the problem and told us what we did and did not have to actually do. Got the parts he needed and our problem was resolved by noon the same day. I was having difficulty resetting my water filter on my fridge and he took care of that for me and changed my filter. He went way and beyond his service orders. Thank you PlumSmart. Once again exceptional service. I had then replace my water heater last year. Same great service. I highly recommend them. Fair prices too.

Briana DiCarlo

Today was my first time using PlumbSmart Plumbing and I have to say it was great!! We were the first appointment of the day and our plumber James was wonderful! He was professional but also super friendly and honest. He gave us a reasonable quote, before he started the work. He left our bathroom cleaner than it was and gave us some advice on what to do to prevent future clogs. I would definitely use PlumbSmart again. I am actually looking forward to setting up my next appointment and having them come out and helping us with updating our whole house.

Santi C

Outstanding service! I called for an estimate and they quickly added me to their schedule. When the plumber (James Spears) arrived for the walk through and estimate, he was very professional. listened to my idea and provided the best solution. PlumbSmart was able to start the very next day on my laundry room relocation project. James and a second plumber Marco V did exceptional work . They did a weeks worth of work in two days, their attention to detail and hard work represented the company well. I will for sure recommend this company to family and friends. We are now ready to use our new laundry room thanks to the plumbsmart team.

john obinger

Great service and was here much earlier than expected and fixed in 30 minutes. We have a service contract with them and has been really worth it.

Mirja Campbell

The first time we used Plumb Smart they came out and gave us honest information about our options. Didn’t do a hard sell or push us into costly repairs even though our house is very old. They didn’t even charge us a trip fee which most places do just to come out and assess the issue. We remembered this courtesy the next time we had an issue! We Appreciated being able to get same day service. James identified the problem efficiently and quickly. He was very friendly, helpful and knowledgeable. He Sent us photos and detailed information. Will definitely use Plumb Smart in the future

Deb Herod

David w PlumbSmart was very professional and knowledgeable. We had rusted galvanized pipe in our main water line which was abandoned and totally replaced. Water heater also replaced. He adjusted his schedule to fit us in emergently. Repair took 3 days.

Troy Blakemore

My entire experience was top-notch. I never felt pressured, and Brian sought ways to save me money. We had them install 2 new toilets after years of frustration with the hard water deposits, causing so many issues. I will definitely call them again if ever needed. Highly recommend!

Lisa Hutchison

Nathan and Seth made the installation process pleasant. Justin explained replacing an hvac system and answered all questions i had. Pricing was very fair and competitive. Update: just had them come out to replace a toilet. Keith was friendly and thorough and fast and efficient!

Paula Smith

I was very impressed with how quickly they were able to complete the work. They were able to access and give me a fair price beforehand. Sebastian had the job done faster than I expected and he was so helpful. I would recommend this company to anyone. Professional and personable

Kristin Brady

I had a great experience with this company every time Ive used them! They have a gentleman named Sebastian that came out and helped me my 1st time and he was absolutely wonderful. He was trustworthy kind and very smart. I have used them many times after and continue to request him. I am very happy with their service. They even send you a text message to remind you the day before and another text 30 minutes before with a picture of the plumber you will be expecting.

Gregory Cooper

I tried to install a replacement water heater and encountered problems with the cold water supply line and fittings that were old and would not stop leaking. I also had problems with the shutoff valve for the water heater supply line - old and didn’t work. Brian Garcia from PlumbSmart quickly assessed my problems and proposed solutions that would resolve them and prevent future problems. Brian was competent, knowledgeable, professional, and friendly. Thank you PlumbSmart for responding quickly, and thank you Brian for your good work. I will definitely call PlumbSmart again, and I highly recommend them.

paul samartgedes

Myself and two neighbors decided to have Plumbsmart install AC units in our homes. Mine was completed yesterday. The installers ( Trent and Nate ) were fantastic! Prompt, courteous, knowledgeable, respectful and hard working. They put in extra time trying to install my Ecobee only to determine it was defective. I would definitely recommend this company as I’m in business and count and rely on referrals. Extremely satisfied!

David Costello

Performed service promptly and efficiently. Had pipe leak in irrigation line outside. Called them yesterday evening and they were willing to come out at night but told them today was fine. Showed up early to diagnose problem and then had someone out within an hour to fix it. Very pleased with service. Would definitely use them again.

Elaine Cook

Plumb Smart has excellent customer service. I had an issue with my sink plunger which they had installed. They came back and put in a new, updated plunger with no cost to me.

Rosemary Fusco

My Daikin A/C was purchased in May 2018. Therefore, it is 3 years old. I had Plumb Smart Technician come out for maintenance, May 2021. I was very taken aback when I was told that my A/C needed a new capacitor and a new contactor - 2pole which cost $318. I hesitated but I had the tech replace them. When I had time to think about it, I questioned why a 3 year old A/c needed replacement parts. I called the office and discussed my concern. They were understanding and wanted to keep me as a customer. We mutually agreed upon a partial refund. I felt better and it was good PR for Plumb Smart.

Sharon Buck

Jeremy did an excellent job. He replaced a sink, faucet and toilet. He was knowledgeable, polite, efficient, and thorough. He made sure everything worked well and that there were no leaks before he left. He left his work area neat when finished. He also installed a hot water heater a few months ago. I highly recommend him.

Shenal Hooks

We were in the middle of a kitchen renovation and came up on some much needed re-piping for the kitchen faucet as well as relocation of the gas line. They were able to come in asap, assess the situation, provide a fair quote, and complete the service within two days from our initial call. They were knowledgeable, friendly, and professional and we are so happy we decided to work with them. I would totally call them again and refer them to friends and family.

Erica Pearce

We have used PlumbSmart before and were so pleased and impressed with their honest & fair assessment that we reached out to them a second time. Booking the service call was very pleasant and they were able to get a technician out the very next morning. Brandon was on time and very efficient in assessing our water heater damage and was even able to install replace our unit the same day. We will definitely be using them for all of our plumbing needs.

Elizabeth Thornton

I searched the internet to install an RO system and PlumbSmart was able to come the same day. Brian was able to install an RO system on the same day. He was professional and efficient.

John Porter

Very satisfied with my Plumbsmart service on Wednsday. The technician (I believe his name was Dave) was on time, friendly, and professional. He replaced an (old) tubular extension piece that broke off while removing it to insert the cable drain - which easily removed the clog. He gave me helpful advice on replacing the remaining old plumbing (basket strainer) that was leaking. I also received a discount from the 1yr Service Agreement I had previously purchased. I chose not to hold it against him that he was from Wales (My mother is from Liverpool... a Scouse) Just kidding. I will continue to use Plumbsmart because of their great service and reasonable prices. Thanks you again! John Porter

Rick B

Plumbsmart had good reviews and they did not disappoint. I got a good quote and the team came out as scheduled, was professional, and got the HVAC system replaced in a day.

Paul Hand

Once again PlumbSmart was EXCELLENT. This is the third time I have used their services and company. Their pricing for a new AC system and 40 gallon water heater was very competitive. Today the install for both items went awesome. Charles completed the water heater in record time with no problems. Michael and Chris worked a bit harder installing the new 2.5 ton 14 SEER Trane AC system in our condo. Whole install took only about 7 hours. The gentlemen all ROCK; friendly, knowledgeable and polite. I cannot recommend PlumbSmart enough for their great customer service and attitude to please their customers. Go glad we used them again. PS: Nick in the office also needs some kudos and well as John who did the initial inspection of the old systems. Great company and great people.

Francois Lazar

David Somers did an incredible job fixing our plumbing repairs. He went above and beyond our expectations. We had him install a new supply line and correct a slope issue on our water heater. He also took care of a dishwasher drainage issue for us at no additional cost. I would recommend David and PlumbStart to anyone. They’re fast and fair price is unmatched. Thanks again!!

shannon mayo

Keith was very professional and showed step by step of his process and work. He gave good recommendations. I will use them again.

Lynn E

This is my second experience with Plumbsmart and totally satisfied customer. Very responsive, on time and speedy service. Always great working with them and will be calling again soon for another project.

Lori Ferrell

The A/C went out last night, got a call at 730am and was able to get a service guy out at 10. Got confirmation text and email regarding appointment. Along with a confirmation text from the service guy with his picture, he called to confirm arrival (an hour ahead of schedule!). All work was completed quickly including additional checks and recommendations. I received estimates for improvements, with no pressure to schedule. Exceptionally happy with the work and service provided.

Linda Smith

These young men worked so well together, and never complained about the huge snags they ran into. The system is not yet fully installed because of unforseen problems with the previous installation. The will come back to finish, but they were all very kind, very professional, and explained everything, giving me options at no extra cost. I highly recommend PlumbSmart!

Wendy Sunshine

We needed 2 new rooftop heatpump units for our house. We asked 3 comparable companies for bids, and Plumbsmart was given the job. They replaced both units, provided new parts (stand, electric whip, condensate, return air grilles inside) as needed, and installed 2 digital (Trane) thermostats. Employees were professional, courteous, knowledgeable, patient, prompt, and efficient. The company worked with us on price, service maintenance agreements, rebates, etc., We are very satisfied and would highly recommend them for this type work.

Eric Marmont

I switched to PlumbSmart just over two years ago. Every visit was done by a friendly professional service pro. No attempts to sell unneeded services. Just happy I found this company.

Michele Hunter

The installer was great! However when removing old water heater or bringing in the new one, he accidentally knocked off the garage sensor to the ground. Therefore I was unable to shut or open the garage door. I put it back on as best as I could. Someone will fix it tomorrow. This is a great company, however I was not happy with “the cost of the new water heater” . Since the old one was already leaking and ready to burst., I agreed to the price because I just wanted to get it over with. Most of these companies have coupons which are useless as the price is NEVER what they are advertising, which was the case with me. I also wanted a certain brand which they do not carry. I think plumbers and electricians are a necessary evil. They are not friends to those on fixed incomes, either. Actually my neighbors feel that I paid too much for this water heater and it wasn’t even the brand I wanted. Matthew said Rudd was a better brand but after some researching, I found this not to be the case.

Mama Bear

After getting several estimates, PlumbSmart was by far the most cost effective. However, they did not reply to a follow up call after my estimate. When I reached the plumbing supervisor, he gave me a higher estimate. He did agree to honor the original estimate, and apologized for the miscommunication, so I decided to give them a try. They showed up on time and did the work quickly. But the plumber used a connector on the RO system that I had told him was leaking, and my kitchen cabinet was flooded shortly after he left. He did return within 2 hours to correct the problem. They did try hard to do the right thing, but should have done it right the first time. Would not use them again.

Ian Speer

The technician was super polite and professional. He was able to resolve a wiring issue with my A/C system, along with other issues, extremely proficiently and quickly. All in all, this was a very pleasant experience. I have smart thermostats in a custom home automation system that other technicians refused to work with, but he was able to diagnose and fix issues with them almost instantaneously. 5/5, perfect experience.

Alicia Santana

Charles was amazing he came in and got the job done went the extra mile to see if I had still warranty on my water heater which I did he saved me a lot of money I recommend him to anyone

stone stone

We found this company on Craigslist when looking for a bargain. We called them on Saturday afternoon and they were here by Monday morning. They were able to unclog 20 years of bacon grease in our line!! Brian was excellent and the service manager Sean was very sincere and very professional. We will certainly use them again and will recommend them to our friends!!! Thanks guys

Christopher Stavris

After several plumbers attempted to fix my low water pressure issue I luckily stumbled upon a review for Plumbsmart. They were able to get me scheduled within 48 hours of my initial contact with them. My tech ,Gary, showed up on time and prepared to do the job. Unlike the other plumbers that were here before him ,Gary was able to assess my issue and provided me with an estimate within just a matter of minutes of his arrival. The problem was addressed promptly and the pricing was very reasonable, especially in light of the quality of services performed I would ,without hesitation, recommend this company to anyone who has any plumbing issues. I will also be using them in the future for any of my HVAC needs, as I understand they also work on heating and AC units

Regina Ortega-Leonardi

A job that was supposed to take a two man crew 6 hours to complete, turned into a full work day repair with all hands on deck. Or at least 5 of the most highly trained, friendly and knowledgeable PlumbSmart employees I know. The work involved a condo ceiling unit full install. Matt, Trent, Michael and everyone who had a hand in the work...thank you! We’re staying cool this summer thanks to all of you. Words to describe the work performed: on time, good communication, clean and efficient work ethic. Knowledgeable and friendly. Be smart, use PlumbSmart!

john carroll

We hired PlumbSmart to come out and service our HVAC system. Micheal was on time was very personable and make suggestions without us feeling pressured in any way. His work was exemplary and we would happily recommend them to our friends and neighbours.

Michele Engelskirch

I have used PlumbSmart twice in the Tempe area and they are by far the best team, they were on time, they are very knowledgeable, not only do they fix the problem but they give you information to help you with possibly not having the problem again. Charles Bauer was the first time and he was wonderful, polite, explained the problem and told me to call when I was ready to put the sink in they would help. The second time Sebastian showed up and was great and explained the problem and helped put the sink together and was so fast and tested it and everything was wonderful. They are so good about time and knowledge why would you call anyone else and the prices were very reasonable. The Best PlumbSmart in Arizona.

Emmy H

Honestly great. Arrived right at the top of the service window and was professional and efficient. I've heard horror stories about plumbing pricing but was so pleasantly surprised! Very reasonable. My plumber's name was Gary and he was great. Will call them for the next job, no question.

Pam

Gary was great! He stated what needed to be done. Didn’t do a sales pitch like I’ve experienced with other companies in the business. The work was excellent and the price was very fair! I definitely recommend and did recommend PlumbSmart to my neighbor who had the company here the same day for the same job!

bryan chapman

I normally do not write reviews but I feel compelled to do so based on my experience with PlumbSmart. I highly recommend this company - from intake phone calls to follow-up - they are excellent. In particular, Jeremy is a fantastic plumber - efficient with particular attention to detail. He provided clear options with up-front pricing and exceeded my expectations. Do not hesitate to use this company and ask for Jeremy as your plumber of choice!

Brad Thronson

The guys from PlumbSmart did a great job. Showed up on time. Gave us a fair price and got the work done quick and left the area clean and neat. Invoice came with pictures of the work and what was done along with the warranty. This is the second project I have had them out on and would not hesitate to call them again.

Steve Bolton

The plumber was polite and clean. H explained to me how he would repair the the handle in my shower. The screw inside the cartridge was broken so the water would not turn off so I had to go outside and turn off the water. He was able to remove the cartridge compared to opening up wall behind my shower. He saved me a lot of money. I have used them several times over the past eight years and would recommend them for any plumbing repairs.

Katrina Kadyszewski

PlumbSmart saved the day when the cartridge in my shower valve broke on a Saturday night and there was no way for me to turn the water off. We tried calling several other "24/7" plumbers and they were not available or didn't have a ladder to get on the 2-story condo roof for the water shut off. The fellow who provided the service (Dave) was friendly, capable and resolved the issue quickly - for the best price too!

Joy Turley

I called, and they responded quickly on a Sunday! Very professional and had it taken care of promptly. Thank you so much!

Carmel Courtright

Jake was on time and made sure he gave me a 30 minute notice. Figured out the problem right away and gave me the price before he started. Did a great job, efficiently and left everything cleaned up. I can always count in Plumb Smart! Carmel

Lynnard

Sebastian, the tech was very thorough in explaining toilet issues. Very polite, knowledgeable, and patient with my questions. Matthew, the scheduler was awesome too and was professional and thorough in answering my questions as well. Would definitely recommend using Plumbsmart for your plumbing needs. Pricing is reasonable too. 👍 …

Larry Cochran

Technician, James. James is one of the best service techs I've had the pleasure to meet. He is honest, professional, and knows his business well. I believe I was treated fairly as the entire process was explained well, and I was made aware of all options in easy to understand detail. I'm thankful for clearing my drain and for his attitude and ability, I would not hesitate to recommend him to others and I will definitely ask for him in the future should I need services his company provide.

Keith Craig Stephens

PlumbSmart has a good team. They are timely and do a good job. I especially like emailed invoice and texting to confirm agreements. It makes it easy for a Landlord to work with them. Pricing is reasonable. Update 1/15/2021: I had them out to replace 3 interior faucets: 2 bathroom and one kitchen plus 3 exterior faucets. They were on time and punctual. The price was what I expected and they completed the work quickly and efficiently.

Tom Foss (Thomas Foss)

These guys came out same day, fix my problem they were out within 2 hours of when I called and they fixed my problem for a very reasonable price $125 wow never knew Craigslist could be so awesome that's how I found them I would highly recommend these folks absolutely positively very professional.

Claudia Whitehead

PlumbSmart is amazing! This is the second time I have needed their services in an emergency. Fair price. Quick, quality repair by technician Hermon Ramos! Definitely recommend!

Lulu Flores

Jordan did an excellent job reattached the a/c duct under my house. He was very friendly, professional and knowledgeable. Thanks again. I would recommend him, and your company to anyone. LuLu Flores

Karen DeTrou

I called on a Wednesday, having just received a mailer with PlumbSmart Ad and coupon in the mail the day before. Matthew took my call was pleasant, professional and very quick to schedule me for a free estimate...that same day! Wow I wasn't expecting that. Not only did I receive an immediate text with the details of my repair technician, but when Gary was on his way to my house I received another text that included his picture and contact information. Gary arrived, was easy to talk to and helped explain his assessment of our drain odor and plumbing fix-its to consider. We were quick to call the company back after we reviewed our estimated work cost and scheduled the repair. The next week Gary returned and was once again uber professional and not only did he complete the quoted work but he helped answer a few other questions I had about our water heater and gas lines. I won't hesitated to reach out to PlumbSmart again! Thank you!

Kevin Strogen

Plumbsmart was great and price was fair! Hernan arrived on time and listened to what we needed done. We needed a new kitchen sink plumbed into our existing R.O. system. He showed us several areas other than the obvious leak that needed attention and recommended a new R.O. system and faucet, which we purchased separately outdide of Plumbsmart. He was very thorough and everything was installed same day. He showed is how to change the filters and clear clogs in the faucet filter. Would highly recommend and we will be using Plumbsmart again in the future.

Vinita Cao

I can't say enough praise for PlumbSmart. Our tech, Charles set a high bar for professionalism and expertise in tackling out water main leak. We required a precision team to identify the exact location of the leak and Charles was able to come back this afternoon to complete the work and get water back into our home. He did a meticulous job and we are so grateful to have a company to highly recommend. I love working with family owned businesses. This is one that you can't pass up. Charles must be treated well by this company because he represents the company so well. Five Star, no doubt. PlumbSmart for the WIN!!

Rachel Straube

I have used these guys twice now the first time my grandson flushed something down the toilet and Brandon came out to fix it they were able to get to my house quickly and he did a very good job explained everything to me clearly before and during the job and made everything was clean and working well before he left. When I bought a smart thermostat I called them a second time and requested Brandon and got the same great service. Both times the price was given to before the work was started and was what I felt was a good deal. I will always call plumb smart for any plumbing or heating/cooling work that I need done from now on. I know I can count on them to do a good job at fair price and that is hard to find these days. I would give more stars if I could. Thank you Brandon for doing a great job.

Paul Hopkins

We replaced 2 older TRANE systems. The team showed up on time, worked efficiently, kept us informed of the process, and left the work areas clean. We compared 5 companies on price for the same units, and PlumbSmart was the best value. They also helped us evaluate the tonnage of the AC Units for our home. We were able to reduce our overall needed capacity by 2 tons. Very happy with our decision. Nicolas is easy to work with. I particularly enjoyed the light, fun banter within the install team. Clearly demonstrates PlumbSmart is a good place to work, which makes it good for customers.

JOHN

I could not be more pleased with the excellent customer service and the very professional work that was done at my house! PlumbSmart installed a new gas tankless water heater and have put in some extra effort to really make sure everything was right, above and beyond. A very big thank you to Josh, Brian and Shawn! I am already highly recommending PlumbSmart to family and friends because the price is right and again great people and fantastic customer service. Thank you PlumbSmart!

Michael Dunn

The services provided were extremely efficient and the price was EXCELLENT!! Good quality professional service that I would highly recommend to any friends, family, and more. My bathtub drain has been giving me fits for years so after trying to fix it myself many times I found PlumbSmart Plumbing online and they knocked it out of the part. Thank you!!!

Michael Scarn

Matthew at PlumbsSmart is the man! Super knowledgeable, friendly, and no pushy sales. We had him install a soft water system and it looks and works great. I wish all service/home repair jobs went like this.

Vicki privette

Gr8 service from Jeff! He was here.promptly, checked out my a/c, answered my many questions and it was a very good experience. I feel Jeff is a tremendous asset to Plumbsmart and I definitely will be using his services when needed.

Ann Holly

Daniel was the tech that fixed my outside leaky spigot on March 14th, 2022. He replaced it. He was very pleasant and professional, and did a great job. Patty L.

Jonnie Chou

I needed an emergency pipe repair and Darrell came out on a Sunday. He was very professional, efficient, and knowledgeable. Great service and would definitely use them again.

Kristin Heffern

I phoned the company on Sunday and someone actually answered the phone. They said they would have someone out the next morning between 8am - 10am. They sent me a picture of my Technician and confirmed the time. Josh showed up on time assessed the situation and had my Water Heater delivered and installed by 2pm. He also referred me to a restoration company and had them at my house in under 90 minutes. I am so impressed by PlumbSmart Plumbing. I wish you had 10 stars because they deserve it. Fantastic, professional expedient service.

Vyoletheart Really

Collin from PlumbSmart Plumbing Heating and Air Conditioning, came out to my home today and fixed pipe a leak. He was very professional and informative. The cost was reasonable. He explained what he would be doing and the cost. He even took pics for me to see because I asked him to show me what he would be fixing. That was really nice of him. I would recommend PlumbSmart Plumbing Heating and Air Conditioning to anyone needing a professional job completed. Thank you! Geneva B.

Lisa Sacks

Great experience getting a new hot water heater installed! Brian called to ask if he could come early and then the company sent me a text alerting me that he was on the way including a photo of the service provider. He was knowledgeable, efficient and even educated me on how to care for my new hot water heater. He gave me several water heater options which allowed me to choose the best one for my home within my budget. No high pressure sales tactics whatsoever. The entire job was done in less than 2 hours and he took away my old water heater. Definitely great service & value!

Megan Rubino

Our water heater was leaking last night and after calling the two plumbers I use they unfortunately were not available. I called Plumbsmart and a tech came over in less then 15 minutes. And he was willing to put in a new water heater last night after 6 pm. He ended up coming back this morning and it only took him an 1 1/2 to install and take the old one out! My technician was Brian and we are so thankful for him!!! This company was so reliable and efficient. I am so glad I found them! Great job Brian! And he was great with my kid 😀! Thank you!!

Jerry Jackson

Let me start off by saying the product seems perfectly fine. I have had no issues with the water softener or the RO system we had installed. The problem has been in communication. I was not home when I had my systems installed so I called to have someone just explain the maintenance procedures and upkeep. It has been a full month of calling every week, recently a couple times a week, and not one person has reached out to me over something this simple. What's sad is when I call, the operator (who ever takes the calls) reads my notes for every single time that I've called. The reason I have given them a 2 star rating is because they have a a short warranty in regard to leaks. If I or you actually have a problem that needed to be addressed quickly, it's clear they would not respond in a reasonable time. I consider a month more than reasonable. Honestly, it might be a little wiser, if seeking these services, to go with a company that shows a little more pride in their communication. Edit: I did get in communication with plumbsmart. They had someone come out and address my concerns. I have changed my initial rating of 2 stars to 4 stars.

Heidi Glodowski

Everything was outstanding. I called late lastnight about a shower handle that broke and we have visitors coming this weekend. Thinking it was after 5 no one would answer....my call was answered and Jeremy was here at 9:30am the next day. Would highly recommend - he was very efficient, personable, and professional - I knew right from the start he was trying to fix our issue with the least amount of cost...handle is fixed and our shower is now in working order without breaking the bank!!!

James Bashus

On time , efficient, reasonable price. Great technician

Miz Taykn

PlumbSmart's best Tech guy, Matt Born, was sent to my mother's house at the last minute. He showed up an hour ahead of the scheduled appointment time and exceeded all of our expectations. We had a reoccurring problem and were prepared for the worst. He made sure we were well informed, charged appropriately, and at ease the entire time. We have now made Matt our go-to guy and feel "PlumbSmart" about it!

B AZ

David was punctual, very communicative, and extremely helpful. He sorted the issue for the call, and then diagnosed and repaired serious issue that had gone unnoticed as well. Great service; friendly staff. Will definitely use again, and recommend to anyone needing a plumber.

Eugene Scanlon

On time very efficient Reasonable price Good communication Courteous Professional appearance Spoke English

Jennifer Shinyoung JU

I had problem with low water pressure and garbage disposal system. Mr. Brian came and took care of all the problems that I had. He was very professional and jobs were done wonderfully. He was very knowledgeable and courteous. All the process was smooth and very satisfying! Thank you so much again!!

david j.

It's hard to find an honest and reliable company anymore these people are fair priced honest and their service people are also. No up sales just the truth highly recommend they r in my contact list for good David J. Dreamland villas Mesa.

Lidia Davis

Ok so this review is long overdo. My first experience with Plumbsmart was right before Thanksgiving and long story short we needed emergency service in our kitchen. I had called every company in town and everyone was booked because of the holidays! Lucky for me I found PlumbSmart. Not only did they squeeze me in on short notice, but James Spears was the rep they sent to my home and he was amazing! So kind, thorough and clean. He saved our holiday. Now fast forward. I found I had a leak from my upstairs bath to my kitchen pantry. I instantly called PlumbSmart and requested James again. He showed up and got right to work. Found the source of the leak and it was an easy fix. The pricing cannot be beat and I do appreciate his honesty and how detailed he is with his repairs to ensure it’s done to the best standards. This is our go to plumbing company. Side note to the owners, James is a gem and please keep him around and appreciate him. He is a reflection of your company and he’s doing a great job!!!

John Trevino

Everything has been easy and straight forward with this group. I sent an inquiry about some plumbing issues I was having and the same day I had a technician out to diagnose for free. By the next morning I had staff member Shade work on my plumbing issue. Shade made it clear that it was his priority to give top service and ensure the job was done right and that trust was established. I am happy I choose PlumbSmart to solve my issues. Will definitely use them again. Thank you PlumbSmart!

Tony M

Technician called prior to the appointment and was very friendly. Technician was very efficient and knowledgeable and was able to check my system and identify accurately any issues. This WAs especially important to me as I had another company recently check my system and try to sell me a new AC unit. Without going into to much detail I was told my system was over 10 years old and it needed parts that would exceed its worth. Not only did your technician find my unit is only 3 years old, but non of the issues the other company found were accurate. After his review and recommended I did need a capacitor but this was hardly a reason to replace my unit. Thank you for your honesty and professionalism. Not only will I use your company again but I will highly recommend your company to friends and family. I give you 5 stars ⭐️ ⭐️ ⭐️⭐️⭐️

Sid Nabavi

A so called AC SPECIALIST,did an absolute disastrous job at one of .y commercial properties in Tempe. The tenant,occupying that location,although patient and understanding was suffering by the heat and lack of cold air.The AC SPECIALIST wouldn't respond to my numerous calls and texts. I found the PLUMBSMART in the CRAIGSLIST in the household section. Spoke to a live gentleman "Nick",that was kind and generous to listen to my issue. Nick facilitated the process by making an onsite appointment within 3 hours on the same day of my call. Furthermore,i was surprised and impressed to learn that the driver/technician would call me 30 minutes before arriving to the job site. The PLUMBSMART technician Mr John Ragan,arrived well within the promised time,in a new model,clean van,with all the Covid-19 provisions. An inspection was performed, along with a clear explanation of the needed repairs and a subsequent estimation of cost was provided. With my approval John proceeded with the repairs. A video of the failed system and the poor worksmanship by the last guy was provided to me (due to a knee injury i was unable to climb up the ladder to see the system). Job was done properly,professionally and at a reasonable cost. Thank you PLUMBSMART for providing an outstanding service at a short notice and in a desperate situation. Kind regards . SID NABAVI

Rod Scheel

PlumbSmart responded to my Request for Service very Quickly. Gary reviewed the water leaks, provided a detailed Estimate, and David arrived Quickly the next day to Repair water leaks. The Text updates of Driver enroute with accurate forecast of arrival time is excellent customer service.

Susan Searcy

The quality of work was wonderful. They text me about appointment and text when the service advisor would be out. They called when on their way. I received a text with the service advisors picture of him. Brian was wonderful. Very informative. Any plumbing needs I will call Plumb Smart. Excellent work.

Amy Evans

We were getting close to the closing date on our house sale and had a plumbing issue we were dreading. I called PlumbSmart on a Saturday thinking it would be Monday at the earliest for an estimate and maybe mid-week for a repair. 20 minutes late Brian was at my door. Within 5 minutes I had an estimate that was half of what my previous estimate from another company was and he didn't have to tear out my tile like the other guy wanted to do. In less that an hour from my first phone call to completion I had a professionally installed toilet flange and everything was cleaned up. In fact, the previous "quick" fix took longer than it took Brian to do it right! Brian was polite, knowledgeable, friendly and right down to business. PlumbSmart is my new go-to plumber! Thanks guys!

keith crook

Dave our plumber Absolutely made a bad situation much easier on us. He ordered a new water heater, removed and disposed the old. He then installed the new water heater and made the whole experience just effortless for us. We are using them again to re-pipe our entire house. Dave left his worksite cleaner then he found it. Our plumber from now on.

Tyler Sutton

For a new AC unit installation- Had issues at first, but long story short, ownership of fault has been taken and problems have been remedied quickly, efficiently, and with great care. This is my changed review. Matt, when he came to give me a quote, didn't give me any salesman-like bs like some others did when they came to quote me. He gave me options, discussed pros and cons and let me decide. Wayne, the owner, is a stand-up guy and clearly takes pride in good work and customer satisfaction. These guys were friendly when they came and did the job and at a very competitive price. Will be getting a new hot water heater from these guys soon enough!

Greg Z

The most enjoyable experience I have ever had with any plumber. The professional was clean, courteous, and gave me a great price! He wore protective gear. He was actually cleaner than my house! He was fast, courteous, and efficient. I asked a question about my water heater. Was told by another company I had to replace it because it would not drain. He took an extra few moments to show me the CORRECT way I can do it. He saved me $500-$600 with 2 minutes of advice. I recommend this company 100%!! My house is 20 years old and I've used a few different companies do work at my house over that time. I'll never call any other plumbing company again. You want a great, respectful, value oriented, and no stress experience with any plumbing issue? Call PlumbSmart!! I live in Power Ranch in Gilbert.

Chester Herron

I had an excellent experience with Plum smart. Justin showed up quickly and resolve all my issues within a reasonable amount of time. He was very knowledgeable not only about the plumbing issues but also HVAC and the problems that I was having with my AC unit. A very knowledgeable and customer friendly individual. I would definitely recommend using their services.

Rick Launder

Gary and Steven came to my house and re-routed the main water line throughout my house via the attic and did a Fantastic job. I am totally pleased on what they did and how they did it. Very professional. They left me with a better system that will last for some 25 yrs. they were the guys you want to do a great job and leave a small footprint. Gary even cut, welded, and fixed my outside hose spicket with a brand new turn knob and I’m especially happy for that. Plumbsmart will be the only plumbing company I could recommend to anybody for what your looking for. Thx.

Connie Koepke

John was very prompt informative and friendly. He took pics of our ac/heater unit and showed me the problem prior to fixing it. Once he got the ok he went and gathered the parts and fixed the unit. He made a few suggestions as to what else may need to be done in the near future however he was not pushy about it just informative. We have used PlumbSmart before and would highly recommend them. Oh yeah and I felt for what they did they were very reasonable.

Joel Smalley

Showed up right at the beginning of the promised window. Quickly assessed the problem and explained it to me. Gave me a price within minutes and then performed the necessary pipe repair in about 10 minutes. The tech tested the work and then showed me the solution was working! Quick, friendly and knowledgeable. Thanks so much!

Jerry Holdaway

Excellent service. Very timely response to get a water heater changed out the very same day I needed it. Justin the service tech was very friendly, professional and thorough. Explained the details concisely and pricing was very competitive. Would certainly use PlumbSmart again for my plumbing and heating needs.

Cindy Howard

They were very professional by giving me a phone call detailing their arrival time and also included a text with a picture of the plumber coming. Michael Kempton inspected our showerhead which was producing a normal stream of water. He replaced an o ring at no charge and the shower is back to normal. Thank you Michael!

Keith Wachter

I can't say enough good things about these guys. I had a broken water main and had the yard dug up when they got there because I thought I had it all figured out. Turns out I was wrong. They tried to work with me but in the end showed me what the problem really was. They gave me a fair bid on doing the work the right way. Then showed up and fixed the problem quickly and correctly. I fell very lucky to have found these guys. I will call them in the future for any other plumbing needs I have and I would not hesitate to recommend them to my neighbors. Thanks guys for doing such a great job.

Jerry Quenneville

The whole experience was outstanding. Very pleasant setting up the appointment, very fast response, and Brian was great! He knows his stuff, went the extra mile to address our issues and make sure everything was perfect before he left. PlumbSmart is my go-to resource from now on!

Sam Ramachandran

I am very thankful to Yelp.com for providing an introduction to PlumbSmart Plumbing. I choose Plumbsmart for their awesome positive feedback. It was very easy to talk with them right away. They scheduled the available slot and kept me updated. I was very fortunate to receive John Ragan. He was extremely humble and knowledgable. I did not even negotiate after his presentation on issues and charges. He replaced the parts and stayed until the AC was working normal. I was very happy with his nature to help. He is very well trained and friendly with Professional attitude. Thank you Plumbsmart for hiring the right people. My FIRST CHOICE is Plumbsmart for any future issues with AC & Plumbing.

Shane Ranney

Sam, Gary, and Crew were awesome! I had a leak from the main water line to our house. Gary showed up on time and gave me a fair quote and then Sam and Crew installed installed new main water line. I was concerned about how the landscaping would look afterwards because we had just had it put in less than a year ago, but Sam took his time and laid tarps down everywhere. When they were done I couldn't tell where they had even dug at! Highly reccomend this company.

christina guzman

5 stars! John provided exceptional service. Our shower repair was very quick and successful. He offered us a very affordable price. Another company in the area was trying to rip us off. Very pleased with the service. Will definitely call this company in the future if we have any issues.

Mitch Abel

This has been one of the best experiences with a plumbing company that I have had. Very punctual, Cheaper than most plumbers, and Josh, who did the install of the whole-home water purification system is a great guy to work with. I Highly recommend.

Marvin McDowell

The plumber was on time and went right to work once I showed him the problem. He advised the estimated cost which was very reasonable. He went to work and was completed in 30 minutes. I am happy with the service and will use Plumb Smart again. Marvin M.

John

Mike was on time and polite, professional, neat and did the work fine. My only beef was the cost. It was advertised that ‘most plumbers charge way too much, but we don’t’ - something along those lines. To be fair, he gave me an estimate before he started working, so I could have said no, but I wanted the work done and didn’t want to wait to find another plumber. The work took about two hours and he used parts that I estimate would total about $25-$30 at Home Depot. I was charged $570. That’s about $270 per hour for labor!!! To just replace a few valves. Edit 2/6/20: Plumbsmart proactively followed up and revised the cost. changed my rating and will probably use them again in the future.

Elizabeth Fish

Brian called 20 minutes before arriving, and I also received a photo of who would be arriving for service from Plumb Smart, which put my mind at ease knowing who would be in my home. Brian was very professional, explained everything he was doing, making suggestions and listening to my concerns and needs regarding the work he was doing for me. I am extremely happy with the service, and I will be using Plumb Smart again, as well as recommending them to friends!

Nathan Woodworth

Before even arriving, I greatly appreciated the text message with the photo of the technician (Matthew) coming out and that he was on his way. Sometimes my wife is the only one home with the kids when we are needing work done so this adds a level of safety for her to know who to expect. We don't wear shoes in the house for health reasons so it was great to see that he showed up with new shoe covers to put on before stepping into our house. We needed new drain piping and a garbage disposal hooked up to our newly installed sink and he went above and beyond to no only do it correctly but was very descriptive in some of the work he was doing. He was clear in his communication and I never felt that he was trying to "sell" me on anything or brush over the details. He was tidy with his work area, conscious of our cabinets and floors and he communicated every time he had to step out of the house. I would call Matthew anytime we need work in the future and would recommend him to my family and friends. He is more than welcome in our house again!

Jessica Gonzalez

So so fast!! Sometimes it just works out that the plumbing tech is right around the corner. Today was that day. More then 15 hours I waited for a big name plumber in the valley to call me back for a service call. This is what prompted me to call the folks over at PlumbSmart. Fast, efficient and a fair price. John my tech took care of the job! I will use this company again.

Deb Moore

Thanks for being timely, friendly, and honest in your recommendations to replace my disposal.

Craig Adams

Michael was very professional, polite, Extremely thurow, and fair.... I had an old hvac system. That needs slot of love. He check out the entire system. And gave us every option

Arlan Moen

Their representative, Michael, rates a 10 star. He was courteous, knowledgeable,honest and fair to both his employer and me. Keep on trucking(plumbing).

Brent Jeremy

Fantastic service! Used PlumbSmart as a second opinion and they came in at half the price. Found out the first company was trying to do a lot of unnecessary work. They were friendly, professional, and on time. Would definitely use them for future needs.

Trina David

Highly Recommend!!!! William was very knowledgeable, friendly, punctual and efficient. I called PlumbSmart on a Sunday and within 24 hours William had fixed my plumbing issue!!! Cant get any better than that. Great Customer service, they do what they say and say what the do!!!! Thanks William - Great Job!!!

Terry Johnston-Sheptow

James came out to disconnect all of our plumbing since we were putting in new kitchen cabinets sinks and Faucets then returned the next day to reconnect all and replaced all of the angle stops. Excellent job I would recommend this company. They were on time, on budget and very professional

Leslie Anne Wood

I was very pleased with this company’s work. The plumbers were very professional and friendly as well. They were very thorough in their work and seemed to really care about the everything they were doing. They text you with a picture of your professional before he arrives so you know exactly who will be at your door. I have added this company to my list of preferred plumbers.

Len Espinoza

I received quotes from 3 different companies. Plumb Smart was not the cheapest however, I decided to go with this company due to the service tech, William. William's knowledge of the job and his explanation of what had to be done, left me confident the job would be done right. When he arrived he did exactly what he said he would do and his attention to detail left me knowing I picked the right company! Thank you William!!!

Mark McManus

Searched Internet. Found PlumbSmart to have very high rating. Jeremy, second generation plumber, called first and came 5 minutes before scheduled time. Immediately determined a clog in toilet drain to exist and prepared me an estimate to snake drain and replace wax seal. After snaking, determined roots to have grown into drain. He was able to clear drain by removing roots, reuse original flange, and put in place new wax seal. Even though his original estimate did not include the removal of roots, he did not change his original estimate. By far, the best plumber I have ever worked with. I will use this company again for future work.

Greg Westerlund

My original call to PlumbSmart was quickly answered and had an appointment that day (later on in the afternoon). Repairman (Justin) came to our house right on time, i had informed him of my issue with the A/C. h He went straight to work and quickly found the issue. very happy with the service and will recommend PlumbSmart to others looking for recommendations

Tom Reid

Brian was very efficient with this install of a hot water heater under warranty. I called on a Wednesday and PlumbSmart was there 8 am on the next day. Price was a bit more than I anticipated but plumbing always seems to have ancillary issues. All in all, very pleased!

Tom Frakey

I've always used PlumbSmart for well, plumbing. So I was happy to see they also do HVAC. I had no doubt about calling for emergency service with them. They showed up fast, fixed the a/c easily, and didn't charge an arm and a leg. Very reasonable! John was excellent. I almost never write reviews, but I'm happy to recommend them to anyone.

jackie scott

I have used PlumbSmart on two recent occasions. The level of professionalism and attention to detail goes a long way. The service men are knowledgeable and friendly and DO NOT come in trying to upswell you on things you don’t need. Thanks Jeremy for making it happen on the spot!

Jenny Harris

Great work! Hernan was efficient and professional and fixed our bathtub leak quickly. I also received excellent customer service from Nick and Hunter at the office. Their prices are very fair!! I will definitely call again for my future plumbing needs.

Man Mansterson

Excellent customer service. Very professional company. They show up on time, email you confirmation and text you a photo of the worker so you know what to expect. Prices were fair, they got the job done quick. I'm pretty happy with this Plumbing experience. This company is doing things right.

Nicole Goretzke

This company has been absolutely amazing! Both techs that have been out have been extremely kind and professional. They quickly and efficiently took care of the issues we were having at reasonable prices! Thank you for putting this mammas mind at ease and for getting out so quickly! Highly recommend these guys if you have any plumbing issues!

Stan Bush

The Plumbsmart AC service man was very professional and throughly examined my airconditioner. The problem was with a fuse. After correcting the fuse, he examined the system and found all ok. He did not attempt to sell me something I did not need. The total cost was very reasonable. I can now cool off and not worry about a system failure this summer.

Mickie Witcraft

I would recommend them to anyone. Brian Garcia came EARLY and knocked out a not so easy water heater replacement in a few hours. He was very honest and upfront with me and made me feel comfortable. Keep up the good work guys!

June Xu

Called PlumbSmart for the quote to install a water heater. Brian, a very professional and knowledgeable tech quoted a reasonable price, picked the water heater up from the Home Depot for us and installed it the next day. Brian also repaired our water softener backwash line that was split at fitting behind head so we will be able to use the water softener without replace the entire hose. Thanks Brian for doing all of these for us! We will definitely use PlumbSmart again.

Robin Cross

I called and got an appointment really fast for a free estimate. They sent me a text with a picture of the person who was coming. Very professional, explained all the work required and what they were to charge. Accepted the estimate and scheduled a time. Day of project, again got a text on who was coming to do the work. Halfway through manager stopped by to ensure it was getting done correctly. All guys involved were professional and did the work amazingly fast! They also answered all my questions about what they were doing and why. Definitely recommend for any future work.

Bob

My experience was 5 star right from beginning to end. It started with Gary, the man that did the free estimate. Gary was clean, friendly, knew his stuff and was able to schedule James, the man that did the great job. It was affordable (but plumbing is costly), but it was done right And it was a great job. I wanted it done right and they did it right. I highly recommend these guys.

Walt Kunzli

PlumbSmart was able to come shortly after I called, Trent was our technician, he was personable, prompt and professional, Solved several issues quickly.

Mike “Enovygod” Hagen

Sebastian did an amazing job of hydro cleaning our kitchen plumbing. He explained what he needed to do and kept at it to make sure our plumbing was totally clean. PlumbSmart also came in about $300 cheaper for the job v. their competitors. Very happy with the job.

Ashley NewLiberty

We are very happy with our experience with PlumbSmart. Our first meeting was with John, then Nick. Both impressed us with their knowledge and work ethic attitude. Within a few days the heating and air conditioning units were installed. We have a split system. The air handler is in the house. They covered the carpeted stairs. John and his crew were efficient, friendly and courteous. It's been two weeks and we're enjoying the the quiet air conditioning. Our previous units were installed in 1975 and noisy. We highly recommend PlumbSmart

Wally Beaver

Brian Garcia was the plumbing professional that came to my home and he did an outstanding and thorough job. I would recommend highly. Answered my questions and took the time to do the repairs right the first time. Did not cut corners.

tee hoek

Our shutoff valves to our washing machine were broke in the open position. The first repair company that came to our home gave us an outrageous quote for the repair. We then called Plumb Smart and they came within an hour, no service call fee, and the quote was reasonably priced. We hired them. Josh did a great job replacing the valves and also looked at our water softner and water heater and gave us suggestions on maintaining them. Will definitely use Plumb Smart again.

Shilleah Slaiter

Originally we had a plumber come out because our main sewer line was backed up and it was affecting every sink, toilet, and bath in the whole house. It was our 4 yr old's birthday party, and we couldn't use any single thing in the house. We had someone else come out and they said it was going to be $3400 and that they needed to dig up our bush to find our cleanout drain in the yard and it would take 10 hrs of labor. We couldn't afford anything like that whatsoever. We ended up finding someone who was able to fix it for $300 through our guest toilet, but still couldn't find the cleanout drains. Lindsey reached out to me through the Nextdoor App and offered to find them for us for any future issues. They came out yesterday afternoon and found the cleanout drain buried a couple feet underground on the outside of our house. The service they provided was top notch. There is no way we would've ever been able to find the cleanout drains on our own. They were so knowledgeable and friendly, I genuinely thought we would never be able to find the cleanout, but they were able to. They even left a little flag so that in the future we will know right where to dig the cleanout drain up. Honestly, I couldn't thank Lindsey and Peerless Plumbing Company enough. I will absolutely recommend them to everyone in need of a plumber, and 100% will use them for every plumbing issue I have in the future. 10 out of 10 company and 10 out of 10 service and professionalism. So very thankful for them!

Anwar A

John R from PlumbSmart is very knowledgeable and customer focused professional. He knew right away what the issues were and gave me a very thorough estimate as to as to what it will cost. He got the job done on time it was good quality work. I recommend PlumbSmart (John R) for ant pluming jobs.

Gregg Atonczak

Water heater in the garage was leaking when I went to leave for work. Found the company on craigslist and Charles showed up 2 hours later. Had the water heater installed in less than 2 hours. Totally professional. Even gave me a military discount. Good company.

Jody Stith

Josh was great! He came out on short notice, and repaired our shower FOR FREE! We are so incredibly grateful for his generosity in these crazy times. We couldn't have asked for better service! Taking a shower is quite heavenly now. Thanks again, Josh and PlumbSmart!

Clark Stahl

I called several local companies to handle the "emergency" replacement of our large water heater. PlumbSmart and Brandon in particular were exceptionally helpful, courteous, professional, and provided a very competitive price. We ended up choosing the same company that recently installed our A/C system only for the fact that they did a great job for us and we thought they deserved our loyalty. Had it not been for that fact, we assuredly would have chosen PlumbSmart. Well done guys.

Peggy Gomez

Text reminders were great. I especially liked receiving a picture and Bio on the technician who was scheduled for my servive prior to arrival. I felt he was efficient and honest also very truthful and upfront with my options and costs. Did I mention he was on time. I will be recommending this business to others.

T Sanchez

Brian was wonderful, explained everything as he was doing things, taught me things along the way, was kind and professional the entire time. Each time Plumbsmart comes out to the house there is a new guy, but Brian by far has been the best. :)

Shirley Sorenson

Installed a tankless water heater. Took out the old water heater.. Working with Michael Kempton was great, That guy knows his stuff. Thank you for the information and great job you did. Keep it up.

Thomas Sloot

PlumbSmart came out to replace our HVAC surge protectors. John from PlumbSmart did a great job! He was friendly, knowledgeable, and very professional. We've been in the Valley for 35 years so have used multiple HVAC companies with varying degrees of success. We will continue to use PlumbSmart in the future.

Priscilla Ellis

Jeffrey the repairman was prompt clean & very courteous.knowledgeable took time to explain in detail various aspects of the system. Made sure all our questions were answered.Would use him again.

Ron Pote

Charles is a very good plumber. He looked at my situation and explained exactly what he could and the price. Got to work right away And was done quickly and he left where he worked immaculate. Great job all around!

Ethan Granger

I hired PlumbSmart to do an AC tune-up and I got an incomplete report of the tune-up. When I let them know I wanted more information, PlumbSmart responded with the most amazing service by coming back out to my house, going over each of my AC units in detail, explaining how to look for issues, and patiently answering all my questions some of which went beyond the scope of the tune-up. While not all the news about my system was good, I sure feel like I can make a more informed decision about my options. I'd feel comfortable using them in the future and I have already called them back for unrelated plumbing needs.

Sandra Yokobosky

Clean tankless water system Changed filters on RO system

Tara Torrey

This is the second time I have used Plumbsmart and I highly recommend them. First we had our whole HVAC system installed by them in January 2019. Best value for the cost and the customer service is above and beyond. Justin who handles the HVAC department is one of the most professional and honest contractors I have worked with. If you need a new HVAC system please call them first. Today we had a plumbing emergency and they were out to our property and hour before they were even scheduled. Charles came to our home on this visit and he was extremely professional and the job was done quickly. Some contractors make you feel uneasy and you know right away that they are dishonest. Not at Plumbsmart...this is a company that truly has integrity and Justin and Charles are the best to work with!

Donna Elliott

PlumbSmart installed a new air conditioner for me yesterday. I am very pleased with the job they did. They were here on time. Were very efficient and worked hard until they were finished. I love the air conditioner it is so quiet and efficient. I am having this company do other work for me also.

Ajay chawla

New review: another fantastic job, this time in the HVAC department w/ Thomas. I forgot that a few years ago I had used them for an RO install. Regardless, Thomas came over and I explained him the issue that I had spent a week trying to diagnose due to a voltage drop in the wiring. It was awesome of him to explain to me the root cause of the issue and resolve the issue within minutes. Anyone can clean your a/c coils but y and troubleshooting is a skill that’s not appreciated enough in this world. Thanks again Thomas and plumb smart! Old review: I have had 6 different plumbers come in and waste hours of my time I wish I had called you guys earlier. What a professional service, I am impressed and will be recommending you guys to friends and family. Both Charles and Robert (I am forgetting the second person's name, I am very sorry) did an absolute professional job. To the point I am thinking about giving an RO system as a gift to both my parents and my brother And have these guys come install it. The best plumbing experience so far. The joys of home ownership lol .... Thanks again Charles and Robert (I am sorry if your name isnt Robert and I am sorry for forgetting) .

Kevin Maxwell

Today I had John come out to fix my toilet. He actually arrived earlier than my 2:00 appt. He was very thorough. He also recommended I replace the toilet as it is relatively old. He suggested a specific toilet and provided me with all pricing for installation. He is a very professional and I have always been impressed with his service. I am very pleased with Plumbsmart.

KEN MURRAY

The gentleman was late but I understood his problem. He was professional and explained all steps as he was working. I'd use their service once again and though I've forgotten his name, many kudos to him. If I hear someone who need their service I'd be sure to steer business their way. Ken Murray

Judy Barker

Mike at PlumbSmart is great! He was on time and very professional answering all my questions about the new Nest Smart thermostat that he installed for me. At my request he also did a thorough analysis of my old a/c unit and duct work explaining my options including rebates and discounts available. I would definitely recommend PlumbSmart to others.

Carol Soderquist

The recommendations from Jeremy McAuley from Plumbsmart were excellent and truly needed. He was extremely thorough. After replacing the pipes on my water heater there was still a small, hardly discernible leak. He could have left it and I'd be none the wiser. But he didn't. He took the time to do it right. I was so impressed with Jeremy and Plumbsmart that I bought a membership!

brian reed

My experience with PlumbSmart was awesome...they communicated multiple times via text and even included a picture of the technician (Charles) prior to his arrival. Charles diagnosed the problem with our tub faucet handle, explained how he was going to fix it but didn't have the parts on his truck and went to pick up the parts. He came back a short while later, finished the repair and showed me that both hot and cold faucet handles worked with no leaks. If/when we have plumbing issues again, I will definitely use PlumbSmart again.

June Pohl

Brian was at my house in 1-1/2 hrs and very professional and knowledgeable. I had a gas water replaced and also discovered a slab leak. He did a great job, I was however shell shocked at the price I paid.

Zanetta Owens

Sebastian was here in a few minutes service was professional and timely love PLUMBSMART!!! Again Micheal showed up and got my AC going i love plumbsmart for their expedient service they are friendly and know what they are doing!!! I will always use this company!! Another plumbing problem fixed today Thank you again Plumbsmart for your timely manner and professionalism!!!

Derek Fregeau (remarks999)

I called PlumbSmart to have a tuneup done on my unit. They came out checked everything over and said it was generally working well. They recommended replacing two capacitors though due to readings showing that they were possibly failing. I went ahead and had them replace those. A few weeks later the unit seemed to be running excessively and having a hard time cooling the house down. I was in the process of moving out and shut the power off to the AC after I moved out. A few days later, I called PlumbSmart to come back out. The same technician came back out and found that the freon had leaked out of the valves that are used to test the pressure of the system. I had to pay to have freon put back into the system which I found frustrating since if I avoided the tune up, the system would not have leaked, but I went ahead and him perform the work. Shortly after the freon was replaced he uncovered another issue. He could no longer get my Nest thermostat to operate. He stated it likely failed and recommended replacing it. I was out of the area and needed the AC working so I also authorized the replacement of the thermostat. I later found that the Nest thermostat was fine after installing it into a new house. The internal battery had simply drained due to power being shut off to the unit and needed to be recharged for it to work. It seems that the technician is not familiar with Nest thermostats unfortunately which lead to an unnecessary replacement in this case. Overall I feel like a fair portion of these repair costs should have been avoided. Update below. After publishing the initial review above, the owner contacted me the same day. He thanked me for my feedback and wanted to make it right. He provided me with a partial refund and I've updated the review from 2 stars to 4. I was very pleased with how the owner handled it and it shows that he does care for his customers. I'd now use them again given the opportunity.

David She

This is the 3rd. time I have used PlumbSmart for various plumbing issues, from installing new toilets, bathroom & kitchen faucets, water heater problems to water purifiers. I have Josh come to every call. He is the only plumber I will allow in my home. He ALWAYS has gone over & above to make sure he does the job right & I’ve never had to call back with any issues. When I call to make my appointments, Hunter has always been helpful & when my water heater went out, had Josh on site within an hour ! This is a remarkable company. I am retired, live in a retirement community & I will post the great service on our electronic bulletin board. Thanks again Josh & Hunter !!

cory liljenquist

Brian Garcia came out on short notice on a Saturday to look at a broken main line on our home. He was very polite and offered multiple options for how to go about the repair. When the time came for the repair to be done he exceeded my expectations on quality not only was a new line ran but how he rebuilt our outside copper line connecting our house, water loop and irrigation! It looked so well done and professional beyond what I could have patched together myself!

Bif Ster

I was sent a text of the employees name and pic who would be working on our hvac before he arrived so I knew who would be knocking on my door. John arrived within 10 minutes of the earliest point in my call window, which was very nice. I asked him to quote me for a specific item right at the start, which he was happy to do. I then asked him to do some checking on several other items with the hvac, and to give me his opinions on several potential repairs. He was thorough, polite, and explained what he would be able to do now with our older units, and what he recommended to be done later on. He explained that Plumbsmart offered some additional services that I was interested in (upgraded attic insulation) and gave me a quote based on measurements of my attic space. He upgraded our thermostat (it was 20+ years old) and programmed the new one for us very quickly. He also gave us a separate quote for replacing our older units later in the year while getting our current units as "freshened up" as can be expected for something 15 years old. When it came time to pay our bill, John, offered their 18 months no interest financing option, which we took advantage of. All in all, this was an excellent experience for me and my wife, and because of their timeliness, thoroughness, and skill, they will be receiving more business from us!

Kyle Brandstatter

Excellent experience with PlumbSmart. We shopped around with a few different companies for a faucet replacement and they provided by the best cost by far. James did an excellent job with the installation and was very helpful with answering any questions that I had. A+!!!

Joan Ravare

Crew was very professional and explained why the toilet was leaking and what needed to be done to repair it. I was very satisfied with the price quoted and Crew left the area clean.

Kathy Vasquez

The tech was professional yet personal. He found the problem others had missed and repaired another company's mistakes when my mini split system was installed. All for the price he quoted. He was there and done within 1 hr 15 minutes! Good job!

Kevin Ryan

Whole experience with your company has been wonderful.. backup clog in bathroom. Charles very friendly, knowledgeable . I felt confident with his ability. The cost of my repair was lower than I was expecting. I would recommend this company to anyone.

Sarah Aguirre

This is the 3rd time I've gone through Plumbsmart for my ongoing plumbing projects. Matthew gave me a fair estimate and was very comforting while explaining the scope of the work. He definitely calmed the anxiety that was naturally building from being a first major remodle project. The 2 plumbes that did the work were professional and courteous. They made sure to give me updates and explained what they did at the end. While this project was more than I was hoping to spend- I feel very confident that my plumbing is up to date and will last for years to come!

Chris Burger

Josh was the lead guy who helped me through the process. I have an old house 1964 with no clean outs. He gave me a good price and was able to splice it into the current sewer pipe. He did a camera on my drains several times to find out what kind of pipes I have, crossing my fingers they were not Orangeburg. I was able to afford it and he dispatched a team the next day. They dug the hole and had it connected within a few hours. He saved me alot of money by applying discounts when other companies would have charged me $$$. They are very professional and great to work with. I have a warranty and hope the tree roots don't attack their work. Thanks for being there for me and saving me a bunch. 😁😉😃🐾🌵

JOELYNN SCHROEDER

Woke up with a disaster this morning. Water Heater have up! What a mess. When I called I was in luck their technician Brian could come over in 20 minutes. Brian gave me great advice and had my new water heater installed and ready to go. He further helped me with some solutions that still needed to be resolved. Such great service. I’m very grateful! Would recommend this service with no doubts. Thank you.

Elsie Lee

Very swift and easy process! The person I talked on the phone was very helpful and was able to get us fast service! Brian our tech who my husband dealt with great was great! My husband said he was solid and straight forward and worked fast and diligent. I will be calling them again for future services!

Jonathan Scott

Charles did a great job. He took the time to explain everything that needed to be done and why, which in return made it so I didn't feel like I was being scammed. During the entire service call he was both courtesy and professional. I would definitely use PlumbSmart again

Darla Gonzales

Hernan did a great job. If I didn't know better, I would think no one was here. Everything was immaculate when he left. He even put all my stuff back under the sink for me. He didn't even say anything he just did it. Very good prices on both jobs. Hernan was very nice, considerate, personable and knowledgeable. We will use PlumbSmart for all our plumbing needs.

D Gail Utter

Matt & Daniel installed a new heat pump for us. They gave us a competitive price up front & honored their bid even when the installation was more complicated than they anticipated. They were prompt, completed the job as promised, cleaned up when finished and were friendly and respectful. Great service!

Nancy Ball

The service people are courteous, bright and hard working. Hernan knew exactly what to do and took care of the problem very quickly. The people who work for PlumbSmart are very professional. The bill is reasonable and I always have a contact with them. They call when it’s time for your services.

Mary Sue Klun

Had a new water heater installed. Was pricey and wish there would have been a Black Friday discount applied, and a smaller sized unit as this one is bigger and takes more space than the old one, but all in all Brian was friendly, explained a few thing's and the job looks to be done well.

Casey Grace

I don’t ever leave reviews but I had such a great experience I feel compelled to leave one. Charles was fantastic, he clearly explained everything to me about what was needed for my particular situation. Extremely fast service, and they were always on time. I will remain a PlumbSmart customer for life.

WILYxWOLF

Recent home inspection pointed out some problems related to our water heater and some other things. Jeremy from PlumbSmart came out the next day, went through the problem points from the inspection and repaired what was needed with a personable and professional attitude. Great service. Appreciate it!

Brianne Butcher

The company scheduled my service quickly and at my convenience. The technician, Mr. Adkins, showed up right on time. He was professional, I received an accurate estimate of price for services, and he completed the job quickly. Everything works great now!

Nee

James from PlumbSmart was an absolute charming person and did a tereific job on replacing my disposal. James even took the time to return to the warehouse to pick up a different disposal i selected as he didnt have it in the truck. Great service prompt and cleaned up after work completed. I would highly recommend PlumbSmart and James. The price was also very reasonable. Thank you.

Cathleen Zarring

We hired a handyman who wasn’t as handy as he claimed. We had him redo our bathroom including replacing a tub with a shower. Unbeknownst to us he didn’t have a clue what he was doing. When the handles fell off and the water wouldn’t shut off we called PlumSmart. They came out immediately and fixed the problem. Would I hire them again, you bet. Nice people and they did a great job. 😊

Jasmine Beck

Janey was very helpful on the phones and very professional at doing her job!

Christopher Duiven

John R is a professional with a broad knowledge base in AC & Heating and excellent trouble-shooting on tough jobs. I really appreciated the safety review of all the hardware and he identified some exhaust and furnace issues that needed to be addressed to avoid CO2 from spilling into the attic and not be exhausted appropriately. I can appreciate the attention to detail and level of quality by this company. John also spent the time to explain what was going on with my AC. This company has ethics. Highly recommend.

Rossy Cecchini

We had Charles come out to our home. He was professional and explained everything in detail. I will never use anyone ever again. He came out due to an emergency which was resolved the next day but we are having him come out again for other projects. Thanks Charles, excellent service. You want a good, reliable, no BS guy..call PlumbSmart Plumbing.

sylvia camara

The technician arrived on time , was very professional. The job was well explained with a reasonable price and done in a timely manner. I will be referring people to the company.

Aimee Costa

I would highly recommend PlumbSmart for any pipe/shower/faucet replacements. They were extremely helpful in getting what I needed and did the work quickly and efficiently. Very friendly employees at every step of the way. Will be using them again for future services.

Tracey Mcatee

I called yesterday to have them look at a leaking shower in my rental home. They scheduled an appointment for today between 10 and 12. Brian called at 9:50 this morning and was at the house in 20 minutes. Although we decided not to do the work right now they were very professional. They got me my receipt and estimates through email immediately. I appreciated the text messages confirming the appointment.

crystal zamora

The people at PlumbSmart are amazing. Very nice and professional. I was told Ryan would call between 9-10am. Ryan called at 9 saying he would arrive at 9:30 and he did. Ryan and Patrick looked over the job asked of them and explained in detail what needed to be done. I had two options and they gave me a free estimate for both. I was quoted 2-3hrs to get the job done because they had to go get a part. They were done within the 2hrs. Thank you Ryan and Patrick. We will use PlumbSmart for any future plumbing problems.

Richard Heiken

Called PlunbSmart with a drain issue— picked them because I saw their ad on TV to help folks with financial support if they needed it— wasn’t the case with us but made us think they were a good company to try. At any rare, we called and they were here the same day— Josh Merrill was our tech and he couldn’t have been any nicer and now the drain has the new parts it needed and is running full speed— we think the price was very fair as well

Fadi Nabaty

PlumbSmart did a great job on my property in Mesa. I called them to get a free estimate for re-piping the hot water system. Service Manager Gary Kelliher showed up and he walked me through the house and explained how the layout of the new piping from water heater in the garage. He also assured me that it will be done in one day. They have to run the piping in the attic and down in the wall in four locations, and I was amazed of the nice and neat cut in my walls. Gary came back the very next day and inspected the job. To summarize, they are very professional, on time, fair and reasonably priced.

Thang Vo

James was fast and prompt and frankly did an outstanding job. Explained my leaking and whining problem that’s coming from my bath faucet. Worked fast and was very professional. Definitely a good company, would recommend and use again if needed.

Teverly Langford

Called for an Emergency water leak after trying to fix it ourselves figured it was time to call a plumber. They were very helpful and quick and did a great job. The young man doing the work was very polite and knowledgeable about everything involved with our problem. Thank You Plumb Smart! We will be calling you again soon.

Thao Reyna

The whole experience with PlumbSmart has been wonderful. Both Gary and Charles helped us fix a pipe leak, and they went above and beyond. Couldn’t be more pleased with their service. Would definitely recommend!

susan turner

Plumbsmart installed a Trane HVAC system at my home. The technicians were respectful, knowledgeable, efficient, and did quality work. I am pleased with the entire experience Plumbsmart provided.....the exceptional quality of the product, the reasonable price, the timely scheduling, and the professionalism of each employee involved.

Sandra Crittenden

The technician, Michael Calderon, did an amazing job. 7 straight hours for install, worked straight through, no breaks, no slacking.. quality work, excellent technician!! He had another technician join him an hour or so into the job, can't remember his name, but also did an excellent job. Highly recommended !!!

Tiffany Canada-Blum

Everyone i communicated with at Plumbsmart was very kind was able to get me services I needed that same day with in the hour they sent Gary who was very professional and provided excellent service. I was very pleased with the outcome I will definitely use this company again if I experience any thing in the future that may need repair . Thank you so much Gary your hard work is most definitely appreciated.

Paul Hand

Once again PlumbSmart did an outstanding job! Charles was on time, courteous and friendly. He answered all of my questions and provided some tips to keep our AC system in good working order through the hot summer months. Highly rececommend PlumbSamrt for their excellent and price competitive service for all of our plumbing and AC system needs. High marks!

Angel Morales

We had PlumbSmart's HVAC team install a new Trane unit for us. The office staff, lead technician, and the install crew were all exceptional. All of my questions and concerns were handled right away. The overall experience was a perfect 10! I would highly recommend them!!

Duane Thomas

As a journeyman service electrician, it is my goal to give our company's customers journeyman workmanship, value for their money, and leave the site better than we found it. That is exactly what we received from journeyman plumber Gary Kelliher of PlumbSmart Plumbing Heating and Air. Thank you Gary. We appreciate you. Duane

Susan Lang

Within an hour of placing my online service request, I received a phone call saying they could come out within two hours! I received a text to confirm and the tech called me when he was 10 minutes away! He assessed the problem and fixed my A/C in no time! I highly recommend PlumbSmart Plumbing Heating & Air, they are professional, courteous, on time and efficient. Call them...now !!!

Lynn White

Charlie did an awesome job on 3 different tough repairs for me. Efficient, tidy, very good at his skills & determined to get good results at a cost I could afford. Hard to find these days. So impressed I sent him to repair a leaking toilet at my daughter's house that she had postponed as too expensive per a previous estimate. Now that family loves Charlie too! PlumbSmart is our fave company forever!

John Westerfield

Brandon just finished installing new RO water tank, membrane & filters. I have used Plumb Smart for several jobs, water heater, water softener, & toilet. All your guys have been good, but Brandon was EXCEPTIONAL! I am 74 years old. I do not believe I have ever met a more "customer-centric" individual in my life.

Leslee Wax

They were great from start to finish they gave us a great deal and weren’t pushy about it. Justin helped with picking out what we needed but not trying to push us on the most expensive one but what worked for us. Trent and Matt put it in they were great guys very professional was very impressed with them. i’m so glad I found them. Thanks guys ❤️

Jade W.

After my water shut off valve broke....it left us with minimal water pressure, making it so that we could not use the shower! When I reached out to PlumbSmart, they got me on their first available slot and did a great job at getting it fixed quickly. I did not have to worry about anything since they did what they needed to do, cleaned up and made the process seem flawless. I will definitely use them for any issues that come up in my time of home-ownership!

Gilbert Peppin

We had a water pipe leaking in our front yard on our side of the water meter. Plumbsmart came out the same day and gave me two estimates for repair, one for just repairing the leak and another for replacing all the piping from the meter to the house. I called the next day to go with the second option and they were able to come out the same day and complete the work. Both their estimates were cheaper than any other company we had called. We will use them for any other plumbing needs and highly recommend you do as well

Cheryl Davis

We had 3 different technicians from a well known company come prior to having Matt from Plumbsmart come out. Matt had our a/c issue diagnosed in less than 10 minutes!! Matt was friendly, professional and explained things well. The office calls ahead to verify time of arrival. And then Matt called when he was 30 minutes away. Great company!! Will use them in the future. And would highly recommend them!!

Rachael Barclay-White

Would highly recommend Plumbsmart. I used them to install a disposal and change the valves under the kitchen sink and they did a great job. Sebastian came out for the quote and returned to do the work. I was notified by text of the appointment and also when he was on the way which I really appreciate. Sebastian was professional and knowledgeable. I would trust him and Plumbsmart for any future jobs I have.

Mike Leslie

Easy, affordable, and fast service. At my home 2 hours after the call, A/c Tune Up and leak repair finished 4 hours after the call. The technician John was great, and explained and educated me about the issues and future problem prevention. A+ Company!

Dina “Rae” Paz

Both men were professional, friendly and knew what they were doing. Quality work in a timely manner. I am very happy with the job they did. Thank you. Dina Paz

Mark Wilken

Quick response was made to my online inquiry. Received a call to setup a scheduled onsite estimate. Ended up having services done and it could not have gone smoother. Excellent services from Matt who kept me informed throughout. Would recommend PlumbSmart and will use them again definitely.

nancy b

Polite, professional, knowledgeable, cost effective and able to provide information. I was so happy to get these things done as I had been looking for a plumber for quite some time. I received full information so that I was able to make informed decisions. The plumbers recommendations we're not things that would be the most expensive but would be practical and solve the problem. I felt I could trust him with the information he was giving me as he didn't try to upsell or over seell and was obviously experienced and knowledgeable.

David Jeffers

Excellent experience. Keith was the definition of a professional craftsman. Work was done efficiently and without disruption to my household. Thank you.

Gail Dempsey

I've used PlumbSmart on a few different occasions now, and have been very happy with their service every time. They are very responsive, knowledgeable, and professional - all at a fair price. They are my "go to" plumbing service. So happy my best friend referred me to them!

Jennifer Sarina

PlumbSmart exceeded my expectations. It was out first time using them. The employees were friendly and worked with our schedule and in the heat. We have 2 loud rambunctious babies and they did not mind the noise. They were quick to come out after our assessment and beat all the other quotes. Unfortunately the job took longer than expected due to obstacles on our end but they were in good spirits and polite about the situation. We most defidently recommend them. Thank you PlumbSmart.

Dianne Positeri

Jeremy did a great job for us! Was on time, clean and fixed our showers. We will definitely use PlumbSmart again! Thank you Jeremy!

Robin McFarlane

Excellent communication, very clean, cost conscious. I can't say enough good things about this group!

Michael Wilkins

I highly recommend this company. I was extremely impressed with the technician that handled my issue. Trent was very professional, knowledgeable and overall a pleasure to interact with.

Abraham Thomas

Very efficient and professional serviceman. Shawn explained what he was doing and how to maintain the hot water heater. This is the second time I have used this company and will definitely use them again.

Thomas Johnson

I sheared off a water spigot while attempting to remove a hose. The first thing PlumbSmart did was answer my call with a live person. The individual on the other end of the phone was friendly and scheduled Justin Jones to come out. When Justin arrived he was professional and discussed the options. We came to agreement to fix my spigot as well as replace the shutoff valve. Justin quickly got to work and delivered on his promise. Once the work was completed Justin explained the work that he did and ensured that I did not have any questions and concerns and if any should arise the promise that they would be addressed. Justin Jones is a rockstar! He was professional, friendly, and made me glad to have called PlumbSmart. PlumbSmart now has a new customer and I am highly confident that I will get quality service for any of my other home repair or improvement needs in the future. Thanks Justin!

Lene Miller

I have been using plumb smart for two years. They are always timely, polite, honest and do an excellent job. Today I called them out for my toilet, they did a quick inspection and found a leaky sink. Replaced what was needed right then before a bigger disaster occurred. So grateful they caught it. No one wants bigger plumbing issues with a house full of company during the holidays!

Alice Durio

Thanks for sending such knowledgeable repairmen. Brian had to deal with some issues of and older home but he didn't give up and did a great job. The other young man who helped towards the end was a pro too! Thanks for a great experience guys at PlumbSmart!

Alane Bowling

Prompt call back and service. Knowledgeable, pleasant, and hard-working. Reasonable pricing on an extensive job. Cleared main pipe and restored drainage for two toilets and two showers. We are very pleased and would call PlumbSmart again. Highly recommended.

Steve Throneberry

First time I've had to call about an A/C repair. My system is pretty old, so time will tell whether repair work will hold. But the repairman, Mike, who came to my home was very knowledgable, friendly, efficient and, most important, honest about the age and state of my system. I highly recommend PlumbSmart to anyone who needs A/C repair in Arizona.

Jackie Nebbia

I would definitely recommend PlumbSmart. When I called in the evening, they were able to send someone out the very next morning. Matt, the technician, was polite, quick and efficient and very helpful. Would definitely recommend this company to someone or will use them again if I have any other issues. Appreciate it!

au yinga

Mitt from PlumbSmart was on time, very professional go out his way to explain what's was wrong with my unit and gave me $20 off as first time customer. Even take extra time to corrected the wires was wired wrong on my new thermostat! I will recommend him to my son and friends.

Paul Jimenez

Awesome workmanship !!! Really enjoyed having PlumbSmart employees diagnose & install our new A/C unit. Answered all my questions to my SATISFACTION !!! WELL RECOMMEND FOR THIER SERVICE...THANK YOU SO MUCH....PAUL & KRISTINE JIMENEZ !!! THANK YOU for your prompt service in installing our new water heater 👍 really appreciate doing business with you guys. ☺💯

Carola Bookhamer

We had an amazing experience. John was here on time and not only very professional but also very helpful. The work turned out to be a bigger project than we originally thought. He didn't hesitate at all just jumped right in and got the job done. We are totally satisfied with the work and the service privided. I would highly recommend this company and will definitely use them again but they will have to send John.

Tom Martin

Very professional, courteous and timely. Dave and Crew did a great job on running new water lines in our house. We highly recommend them.

Dan Forsley

Had shower valve internal to wall replaced. Plumb Smart was on time, professional, expeditious and had great quality results. Time was half of estimated and cost was accurate. Very pleased and will completely recommend. A++++

Brock Dustin

Thank you so much to Matt and his incredible team at PlumbSmart. Matt is a consummate professional who kept me in the loop throughout the entire process. I will always use PlumbSmart for all my plumbing, heating and air jobs in the future. Great job!

me

I got new garbage disposal installed. Great customer service came earlier than the appointment time and pretty reasonable price. Extremely happy also got a quote for a new water softener great quote on that as well bc I already did 3 estimates and plumbsmart was the most reasonable price that I got for the entire system.

Dennis Dunn

If your looking for a great plumbing heating and air company call PlumbSmart. You won’t be disappointed. John Ragan worked on my air and heating units today and he’s a pro. He was very informative when it came to explaining issue that he discovered and gave me various options on how and when they should be corrected.

Sigrid Furnia

Really happy with the technician’s work. Polite and friendly, explained everything. Couldn’t of ask BBB for nicer guys to do my AC unit.

Joy Ren

Had a really great experience both times I've used PlumbSmart services! Matt found the problem and was able to fix it in a timely manner. He took the time to really explain what was wrong in order to ensure that I knew what I was being charged for. I would highly recommend PlumbSmart!

Jennifer Fenton

Brian came out same day, was on time. Explained everything that was happening and made sure we understood what he was telling us. He gave us a few options and took his time to go over everything. I would 100% use them again for any other issues

Nicholas Zehrbach

These guys are great... Glenn did the plumbing work at my house - cleaned out a "dirty arm" and snaked the drain of a toilet from the roof... he showed up on time and got the work done quickly. I wouldn't say they are the cheapest but they are very fair priced for being licensed - they also didn't try to rip me off when on site like a lot of places do - they actually tried to save me money. Great company to work with, my business will be going back to them when I have another issue.

Eddie Jouen

Technician arrived within the scheduled 2 hour time window. After diagnosing the issue, he provided an estimate. After I agreed to it, he did the repair. Job properly done. There was even a follow-up call from the office to check that everything went well. Recommended.

Chris Gardiner

Service and work was tremendous!!! I believe the tech went above and beyond in helping. My only issue is the cost. I did feel there was a bit of a bait and switch though with the 49 dollar fix. The adage of if it seems too good to be true, it probably is fits here. I understand that the fine print says a few things, and the price may have been fair and comparable, but I felt lured in by the "too good to be true" 49 dollar fix. The 49 dollars is if they do not need to use any equipment. If they do, the cost went to 125. I already had the guy there, and like I said, he did a great job, but I just felt a bit taken advantage of. Maybe I was being greedy. I do thank you for the work, and I didn't want to leave a review, but was asked by the company to do so.

Contact

Photos