Reviews of Petri Plumbing, Heating, Cooling & Drain Cleaning. (Plumber) in New York (New York).
Petri Plumbing, Heating, Cooling & Drain Cleaning
901 Bay Ridge Ave, Brooklyn, NY 11219, United States
Description
Information of Petri Plumbing, Heating, Cooling & Drain Cleaning, Plumber in New York (New York)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Petri Plumbing, Heating, Cooling & Drain Cleaning
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Petri Plumbing, Heating, Cooling & Drain Cleaning
Sofia Kou
Will and Gene came to our house for a very difficult job involving diagnosing and replacing leaking and rusted heating pipes buried underground. They were prompt, professional, clean, polite and knowledgeable. The job took 2 days to complete and they made sure everything was working properly and in good condition before they left. On the final day they stayed until 10:30pm to finish the job and make sure we had heat and hot water before the temperatures really dropped. I would recommend this company to friends and family and will continue to use them for any plumbing, heating and air conditioning needs in the future. Will and Gene were phenomenal and a pleasure to have in our home. They left the house spotless when they were done.
Mike Pope
Never showed up, never called!
*** UPDATE ***
I am updating my rating from 1 star to 4 based on subsequent contact with Petri. It is now pretty clear to me that my bad experience was an honest mistake, a one off. I base this on the reaction of Petri's to my complaint and to my low rating. I received a number of emails from the company, including from the owner, explaining the mistake and apologizing profusely.
Many of you might think, "Of course they are apologizing, they want to get a higher rating from you." Common sense, but in my experience, not common practice. Many, if not most, of the plumbers I have dealt with do not seem to care, or are not set up to respond to complaints by their customers in a meaningful way. There are plenty of other customers for them not to worry about the occasional complaint.
I think that when a company who reacts towards me as Petri has, it shows that their reputation is a priority for them. Although I did not get to hire them for this particular job, I suspect that this overreaction to follow up and redress their mistake and to maintain their reputation are good indicators of what kind of company I would be dealing with in the future. Together with the other comments about the quality of their actual work, I would have no problem recommending them to anybody else.
Marshalla
William and Aron did a superb job at our home. Our sewage pipe cracked and when they came, they were professional in all ways. Firstly, they were efficient with time. Secondly, they cleaned up everything. The debris from the pipe, the wall was hosed down after the installation, the garbage can they used was hosed down and washed and even the sidewalk where debris from the drop cloth came off was swept and hosed down. Our pipe is working extremely well! William even educated me on some of the pipes in the basement. Thank you, Petri Plumbing, for having two great professional plumbers and plumber apprentice like William and Aron!
Anson Nickel
Steven and Mike were professional, on-time, and efficient with the heating maintenance call. They completed their work with minimal interruption and did a fantastic job, explaining the work to me clearly. They were even available to make an unplanned emergency visit to a neighbor, who was having a severe backflow issue. Outstanding customer service from both Steven and Mike, as well as the Petri team - service that seems to be rare these days. Thanks to the both of you!
Justin Lui
We contacted Petri Plumbing for bathtub drain clearing because our neighbor used them and had a great experience. Scheduling was easy, they are very responsive but also in high demand so they were unable to come immediately.
The plumber showed up early and was very respectful to our apartment, wore shoe covers and looked at the issue then provided a quote before the work is started. It was about $317 for the drain clearing. It took him 15-20 min and he got a massive clog out of the shower, the shower worked again! The plumber suggested that we have a drain cover to catch hair and to pour baking soda then hot water & vinegar every two weeks to clean the drain from hair but not damage the pipes (vs. draino).
I will definitely use them again, it was pricey but I think quality work and inflation has increased costs for everyone.
Said Soueidan
Called them up two times.
First time was to assess a malfunctioning boiler and get a quote on a swap. The representative who came was very presentable and representative of the brand. The quote I received was outside my budget at the time but the scope of work presented with it was certainly professional and thorough for a long-lasting system.
Second time I called them up it was around the holidays to fix a plugged pigtail. Everyone's boiler systems were acting up so they were short staffed like every other company. They were professional and courteous about the exchange and when to reasonably expect service.
Ed Lee
I'm a Verizon employer and was stranded with a dead battery in the cold. Your employer Will showed kindness and concern and save the day. Which such employers I will highly recommend Perti to anyone in need of your business. Thank you and thank you Will for your kindness and tentative assistance.
Bernadine Cidranes
Will and Jean came on time, communicated clearly and identified the problem with the leak coming from the toilet. The valve was replaced with no issues. I've used Petri Plumbing before and will do so if I need to in the future.
tim stendahl
Will is the man. He did a great job and was a really positive person.
The Job: we discovered we had a fully clogged main sewer line that was emptying all water waste into our cellar - toilets, showers, sinks, etc. Petri dispatched Will to our place fully prepared to fix it. Once he started, he made quick work of it - less than an hour in and out.
Petri isn't the cheapest option, but as with most things you get what you pay for.
Raman. Patel.
Mike and will came in and replaced my pressure safety valve and did an amazing job! We became members and will be using the service again for sure!! Thank you petri
Martin Glenn
Petri is exactly what I needed-- professional, on-time, and straight to business. We thought we had a gas leak, but the gas company came out 3 times and could not find anything-- Petri came and found it immediatly, and got the permit pulled immediately and took care of business. They even came back the next day free of charge to double-make-sure we were all good. Both repairmen were professional, and nice, and knowledgeable. We've found our Brooklyn company now, Petri from here on out!
Amanda Tyler
I appreciated the swift availability-I called early in the morning with an emergency and someone was there within a couple hours. The pricing is pretty steep, almost laughably so, especially when my particular situation ended up becoming a day-long ordeal because we received faulty equipment-not once, but twice. I can't say enough nice things about Joey though. Even though we ultimately weren't successful in recovering a lost item, it was comforting how professional, friendly, and helpful he was. The pricing is a bit absurd, but Joey was an absolute gem!
Coz Salon
Used Petri for a leak in our salon space. Everyone on the team was extremely communicative and helpful and our service expert, William, did a FANTASTIC job. Very happy with the results and will definitely be using them for future services. Thanks everyone!
Frantz Lazarre
Will & Ray the dynamic duo very friendly guys. Good attitude from the time they enter the facility the were very professional . I had a major drain issue in less then 1hour that was solved when they arrived. The main project to replace check valves and grinding pumps to a sump pump system They went above and beyond to do this in 2 days. the exceed my expectation. Great job guys kudos to Petri Plumbing.
D Dimitriou
They come nice and clean clothes put on there boot protector to keep there shoes clean then the hit you with a price that is out of control can't believe they were the highest price and I was shocked at 6500 over what I was charged by another plumber and petri even wanted $96 just to come to give me a estimate that was ridiculous
781 E 9th Street
We called Petri on a friend's recommendation and are so happy that we did. William was incredibly professional, on time, and very knowledgable. We worked with him to repair roof drains and on another occasion to service a basement ejector pump. He did a great job and I would definitely call them again. Highly recommend!
Beatriz Melendez-Congar
Highly recommend Petri Plumbing. William arrived at our property on time and was able to quickly diagnose an ongoing issue we’ve been having with our tenant’s water pressure. He was professional, communicated everything he was doing along the way and answered all my questions. We’ve had other plumbers try to resolve and have spent money on other fixes without any luck. I can’t say enough good things about him and the service received.
Christine Brower
I found Petri online and they got such good reviews I decided to take a chance. Petri did not disappoint! From the moment I called, Chris was super friendly. I was able to get an appointment for our busted sink pipe the very next morning! We were sent and email and text with the name of our tech/repair man coming as well as a photo of them so we knew who to expect. Jose Ramirez came right on time, was super polite and professional and did an amazing job. He replaced the broken pipe and the drain all within an hour!
I received an email follow up to make sure we were pleased with their work, and got a follow up phone call from Lauren who also was able to give me a recommendation for some other home repairs we needed.
Every person who works here receives an A++ from us and we will be using then again for all our plumbing needs and recommend them without reservation.
Deirdre Touhey
I wrote a review in July about my first time calling Petri Plumbing. For the work to be done a permit from the City was needed. This week in October the permit was issued and the job has been completed. I had the pleasure of having this significant plumbing issue worked on and completed by Michele and Thomas. They are both very personable and pleasant to interact with. They explained their work clearly. They were very focused and professional in manner. They were very neat and made the best effort to leave the job cleaner than when they found it. That is an important and noticeable practice. Michele also discovered a problem with the vent from my new water heater. He informed me quickly and I was able to have the problem fixed by the installer that day before a more serious issue occurred. Again Petri Plumbing left me feeling satisfied and secure in the quality of their work. Possibly not the cheapest game in town but expert. And cheap can be expensive! I WILL use their service again. Thank you Petri Plumbing.
Alexis Gabriele
The plumber, Alexis, was so efficient and he did his best to help me keep my faucet. He fixed it, explained what was done too.
Andrew D
Excellent job Petri! So pleased with all the work Obed & Luke did for us today. Went above and beyond to make sure our piping was repaired and functioning, worked in a very limited space and installed everything to perfection. So happy, definitely ask for Obed!
Dean Beaver
We have now used Petri twice during the pandemic. They fixed our boiler and most recently replaced our split unit air conditioning. Bill is very competent, through and clearly communicates what the variables are. The installation went better than we could expect...very professional. They also cleaned up thoroughly (much appreciated). Bill and Mike were very friendly and polite and took all the necessary precautions for our safety. The equipment was high quality and the price was reasonable. So nice to have such a positive service experience.
minhui long
Called this company for central cooling system issue recently. Impressed by the high quality services of the whole team. It proves itself a reliable and trust worth business again.
Tony Mattia
I had an excellent experience with Petri Plumbing and would highly recommend them. It was late July and my central air conditioning system stopped working. I called the company that installed the system but they were unresponsive so I went on to Angie's List. I saw that Petri had very good ratings and I recall seeing their trucks in the area.
I spoke to Chris Petri and he set up an appointment for later in the day. I received two calls later in the day with ETA information. Then they sent a text with a picture of the person, Steven Berger, who could repair the system. He arrived on time and had on a mask; they are serious about Covid-19 safety. He diagnosed the problem as a malfunctioning capacitor. He had the part with him and replaced it. We were back up and running soon after.
Petri can accept a payment from a digital wallet and they take credit cards. I received an invoice a few minutes later.
During the repair, I signed up for an annual service contract for what seemed like a fair price, so Steven came out the next week and inspected the rest of the system.
It was a very good customer service and I appreciated that they use available technology to stay in touch with the customer.
Veronica F.
It was my first time using PETRI Plumbing. I was very happy with the service. Chris Petri who was very pleasant on the phone called to confirm and they also sent an email. They also sent an email with a picture of the person coming so you don’t have to worry about letting a stranger in. The technician Jeremy was great, especially given the pandemic. He came fully protected with masks etc, even wearing shoe coverings which he replaced when re-entering the house. He replaced the faucet the same day and left the kitchen spotless, unlike other plumbers I’ve had. I was extremely happy with the service and would definitely use them again.
Caitlin Eder
Steve was very friendly and knowledgeable. He came quickly and fixed our cooling problem quickly and gave us some advice and references for other work that we need to do in our house. I will definitely use Petri for any future plumbing and heating issues.
Amanda Huttenlocher
We have used Petri multiple times over the past few years, most often for maintenance our air conditioning units, but also for clogs and other drainage issues. In each case, they were able to resolve the issues quickly for a fair price. But my favorite thing about Petri is their overall customer service and communication - they send email or text reminders, including photos and information about the technician who will be coming to your home, so you know who to expect and when. They also follow up after repairs to confirm that everything continues to work as expected. I have also found them to be thoughtful and safe during recent work we needed to have done during the COVID pandemic.
Katherine Mason
Petri Plumbing was incredibly responsive and communicative. Prior to the technician Matthew arriving, I received a text and email with his picture. Matthew was very professional and skilled at helping us locate the leak in the kitchen pipes. We previously have a task rabbit replace the pipes and it was still leaking. Matthew diagnosed the problem and was great at explaining what the issues were to us. He was able to fix the leak and troubleshoot issues as they arose. He was absolutely excellent and we highly recommend Matthew and Petri Plumbing!
suzanna cianci
Top quality!!!! Very impressed with Petri Plumbing and their services. All employees I dealt with were professional and accommodating while dealing with my plumbing issue. They did excellent work and I would recommend to anyone who needs plumbing or heating services!!!! They know what they're doing and are a local family business that I feel confident calling when I need to fix an issue or need work done in my home. I will be sure to call them again next time!!!!
Daniel Kenny
I had a wonderful experience with Petri Plumbing. The technicians William and Myles arrived on time and worked quickly, courteously and professionally. In addition, the office kept in touch with me throughout the entire experience of setting up the appointments, letting me know when the technicians would arrive, etc. I would highly recommend them.
chris stathoulopoulos
I’ve been a Petri customer for close to 10 years. Very knowledgeable, professional, and always making sure the customer is okay. Recent work with Matt and Will was excellent. Very thorough with the job (new faucet installation) and patient with explaining what needed to be done. For local homeowners that want top notch plumbing work, with a family feel and commitment to excellence, I highly recommend.
Joan Mulry
We wanted to express our satisfaction with your technician, William, who came to our home to address a long list of items. He was professional and courteous, explaining what each job would entail, and what he found as he conducted the assessments. We have always had a great experience when we have used Petri Plumbing in the past. Thanks, William and Petri for continuing the tradition.
Anne Wong
I was very pleased with the plumbing service provided by William and Matthew. They were punctual, courteous and professional throughout the whole process of replacing my water heater. They explained what they were going to do, plus the pricing, to clear up any ambiguities, which is appreciated. They were patient with my many questions and just really helpful. They were,also, fun to chat with, both having very nice personalities!
I would definitely recommend them to anyone in need of plumbing services, and I would not hesitate to use them again.
Richard Webley
Petri is the best, hands down. We have tried so many plumbers and im so happy we finally found the right one! They have fixed 3 problems that have been plaguing us for years. They are quick, clean, smart and get the job done right. High Recommend them to anyone looking for the best.
Venetia Williamson-Noble
Will from Petri Plumbing arrived on schedule, he was so knowledgable and sorted our complicated messy leak situation efficiently and skillfully. Cleaned up after the job better than I do. I cannot recommend him enough. Petri Plumbing are our go to company every time (we live in a very old and creaky house) and we will always ask for Will
Aaron Robbs
I've worked with Petri on a few issues in my apartment.
Early last year Bill came and fixed an internal fan inside my HVAC unit that had been making a horrible scraping noise for 2 years. I had another company come three times before I called Petri, and they couldn't fix the issue. Bill worked patiently and was honest and up front about costs. He also helped me troubleshoot and improve a heat distribution issue I was having because of my high ceilings. He was incredibly helpful. Last week he returned for an unrelated issue and diagnosed our problem just from our description. They fixed it and were on their way. I highly recommend Bill for his expertise on HVAC systems, his clear communication, and his friendliness.
Recently, Matthew came on time, was diligent, and fixed my issue quickly. Thanks!
Mary Paul
William and Matt showed up on time, completely ready to start work. Despite the fact that plumbing work can be noisy I was almost unaware of their presence in the house. William was very good about explaining the operation of the new toilet. They left the bathroom cleaner than it was when they started. I would definitely utilize the services of either of these technicians again.
Petra Seawell
Will and Matt were excellent technicians! Prompt, responsive, thorough, and professional not to mention extremely respectful and kind. As a woman at home alone because my partner was traveling when the plumbing issue occurred I felt very safe and comfortable. They acted with integrity and transparency regarding the plumbing issues and costs and helped to find the most cost effective solution. I highly recommend them.
Montego Glover
William was on time, courteous, and very respectful of my space. He explained the work that needed to be done and was wonderfully efficient and thorough. Not at all surprising. I’ve been using Petri Plumbing since I purchased my home. It’s why I’m a Total Care Member. Worth it!
Angela Bliumis
Professional, efficient and a nice team. Mike and Mike were great! Highly recommend.
BrooklynArchitect
Had them work on my furnace last year and bought into the membership plan. When i called them to come back this year i was informed that my membership expired, although i received a number of emails from the company, none of them mentioned the upcoming expiration. Service was good, but will probably go elsewhere next time
Tracy
Petri you should be extremely proud of Kyle, from the stellar dispatch service provided to the professional, courteous, knowledgeable, and trust worthy plumbers Will and Matt.
They strategically went above and beyond their duties same day to replace our hot water heater tank and did a phenomenal job that eased our emergency tensions as new members. Always booties on, you would have never known Petri was in our home. They left our home super clean.
We are very grateful for the best plumbing experience ever received!!!
The Basey Family
Happy Holidays🎄
Allyson Ketler
Petri came same day to fix a clogged toilet and they came within the window they promised. Will patiently waited while I got back home from an errand and had the job done in under 30 minutes start to finish. They quote their rate upfront.
I’ve been using Petri Plumbing for almost 10 years and would highly recommend their services.
Jon Cunningham
Old house, dodgy plumbing. Petri is always my first call and William Rivera has helped us out on numerous occasions. He is always very communicative, prompt, professional, does a great job and goes the extra mile. Highly recommend.
Kris Cole
I've used Petri a few times now and they've always gotten the job done. Today, William came out to fix a clogged drain and not only did he do a great job, he was friendly and thorough too. He even cleaned up after he finished. Highly recommend this business!
Thomas Fishwick
We have had numerous installations and emergency call outs made by the nice folks at Petri plumbing. From a new boiler, new HVAC installation and most recently the excavation and installation of a new sewer pipe in our basement. Technicians Will and Martin followed through with the job till the bitter end and I have been very impressed with their hard work and knowledge. Dealing with our 100 year old pipes does take a certain level of skill. Goes to show that experience is everything in these situations.
I hope we don’t have to call them again, but I’ll keep Petri on speed dial, just in case :-)
Rob van Wyen
A close friend of mine recommended Petri and glad they did. I’ve tried, too many times, to find professional folks on the internet—only to be disappointed and paying to have the work be redone. The guys at Petri were top notch, and what you’d expect from a hard working and family run business. They explained my options without pressure and educated me on each. I would 100% use them again and of course pay it forward by recommending them to anyone who needs plumbing services.
Michelle Rabinowitz Carney
Petri can be pricey, but they show up and they get the job done (unlike a lot of plumbers around here). Deshorn got rid of some clogs in a tricky spot and gave us tips to avoid the problem happening again. I’ve always had great service from the techs they send out for plumbing and HVAC.
Laurice Parkin
Will & Matt are rock star plumbers! Dream Team -- they went above and beyond with my multiple plumbing issues. They are professional, kind, and do excellent work: everything you want in a plumber. I've used various plumbers here in Brooklyn, but my experience working with Petri has always been the best, so they are my go to. Thank you, guys!
Jeanne Bosse
This weekend, my grandmother had a terrible shower leak. Matthew was kind enough to isolate the leak for her and left an estimate for the repair until she is able to proceed. Matthew went above and beyond to isolate the situation for my grandmother who was impressed with Matthew’s kindness and honesty. We most definitely recommend Petri Plumbing.
James Weinberger
I can't say enough about our experience with Petri and particularly our technician Jeremy Rivera. We received a time slot to install some kitchen fixtures in less than 24 hours after calling, and our building's insurance requirements were handled within an hour. The morning of our appointment, we received an advance call to let us know about a cancellation, asking if it was OK for Jeremy to start early. When our seemingly simple job proved to be more complicated than it looked, Jeremy gave us appropriate guidance, worked with the staff in our building to solve the issues, and never once made us feel rushed or pressured until the work was done right and properly tested. The job wasn't cheap, but given the quality, speed and professional manner in which it was handled, we couldn't be happier. Thank you!!
Seana Anderson
My water heater flooded at 4 am. I called one plumber who still hasn't called me back. I called Petri. They answered immediately and sent Will who came in 20 minutes, inspected, gave me a free estimate, and then ordered the new heater for me. Deshorn came with the new heater and they both carried out the old one, installed the new and had it working within three hours. I was very pleased with the service. I will definitely call them again and refer them to my friends.
Troy Hilton
Over the weekend one of our co-op tenants lost hot water to his unit. I was able to be apart of meeting with Matthew from Petri plumbing and watching his step by step approach into restoring Roberts hot water. He was very trustworthy. We will be discussing Petri plumbing as our buildings plumber at our next board meeting.
Nadege Laporte
Steven Berger was awesome, he got the work done, his amazing work convinced me to get service plan with the company. He went the extra mile, was patient and explained the steps in a way the I can understand. I want to continue working with him. I am booking him in the fall for my heaters/plumbing. Awesome go to guy.
Thomas Yagel
Matt and William did a tremendous job for us. After calling Petri on 12/29, they came within 2 hours, diagnosed the problem. They returned the next morning to resolve our issue fully. As a team they were on-time, very respectful and responsive and worked to solve our issues without unnecessary waste of time or money. I would highly recommend them in the future.
Charly
I contacted Petri Plumbing needing to have a toilet bowl replaced. Within 48hours I had the service completed. I am a homeowner of a property in Brooklyn but currently I am in Atlanta GA. The technician's Matthew and Will were in constant contact with me from beginning to end. They assured me that the job will be done quickly and completely and they did not disappoint. I will highly recommend Petri Plumbing and the 2 angels Matt and Will. They were trustworthy and professional. I will not use anyone other than Petri Plumbing. You have a homeowner forever. Thank you
Moreen and Charlene Dowridge
Katie Devine
We always have great experience with Petri Plumbing! We had four leaky radiator valves and William, who came to our home, fixed all four and cleaned our boiler in 3 hours!
Carol Sun
WILL and MATT were amazing! So professional! Polite and very careful and considerate. They fixed my problem quickly and with a very nice attitude. Great team. Also loved the text with Will's photo to let me know they were on their way. So nice to be kept informed! THANK YOU.
I S
I didn’t know that Petri Plumbing is so professional and reliable. My flushometer toilet had leaked over the past Thanksgiving break. I didn’t know who to call and didn’t want to use the same guy from another plumbing company who only did half the job on my bathroom sink and took off in the past? I said to myself, no thanks! Gotta find a pro to do it this time. I eventually wanted to google it online and found Petri. Everyone said Petri Plumbing is good? But I wasn’t sure and at least, I gave it a try. Things went very smoothly after the appointment was booked and confirmed. They acted pretty fast! No time was wasted! Reasonable pricing! They also texted me a profile pic with a brief bio of the technician, Steven Berger, before his arrival and so, you know exactly who’s coming and it does make you feel safe! Their technicians are friendly, professional and reliable! I highly recommend them! I also highly recommend Mr. Steven B.! He's very knowledgeable!
Carolyn Li-Madeo
William Rivera did an amazing job fixing a complex and messy clog in our kitchen/washing machine. He was super professional, communicative and stuck with the job with great results. He also did an amazing job cleaning up. We are so appreciative of his hard work!
Maria Dollas
A-1 Service from Petri Plumbing! I've been a loyal customer for years and there's no other company that comes close to the excellence they provide. Their technician STRATOS is well versed in plumbing and heating intricacies, meticulous and quickly diagnosed what needed to be done. He was fast and efficient, and unlike some others, cleaned up after the job was done. There are no hidden costs and they stand behind their work. Highly recommended!
Erika “E”
Strato arrived promptly to repair my Hot Water Heater. He quickly identified that the pilot light had gone off. He also identified additional areas of concern as to why the pilot light may have gone out and took great pride in educating me about how the system works, the need for air flow and what to do if the pilot light goes out again. He gave me an estimate for future repairs as well. Overall I highly recommend Petri Plumbing, they were professional, knowledgeable, friendly, on-time and their pricing was fair for an emergency Sunday call. thank goodness I don't have to take cold showers anymore!
Laura Langabeer
Had to call Petri Plumbing regarding my hot water heater. I dealt with Samantha who was very kind and professional. It was such a relief when I got that representative. Right away she knew exactly what I needed and made scheduling super easy!! I will definitely recommend service friends and family because I felt truly cared about by Petri Plumbing when speaking with Samantha!!! Thank you for going above and beyond to help me!!
Elizabeth Tranchina
Needed a reliable plumber for my home and Petri was recommended to me. They were extremely pleasant to work with, very professional and knowledgeable, and handled my home with care. I will be using them for all of my plumbing and heating needs going forward and highly recommend them to all.
Sarah Novotny
I needed a garbage disposal replaced pretty immediately. Petri Plumbing not only made themselves available on a Sunday, generally a closed day for most service businesses, Leagh, my point person on this project was a dream to speak with. She kept me up to date, she never made me feel like I was a nuisance or that my stress over the situation was unfounded and she worked with me to get everything I needed communicated to the work team ahead of time so they could accomplish everything the first time.
Rickard and Matt were very professional and congenial. They were quick but thorough and clearly experts in their field and even replaced the faucet that has been leaking for years. Chris Petri emailed me beforehand to make sure they were entirely prepared as he understood the project was timely and we needed everything done in the first visit.
Could not recommend a company more.
Caroline Hagood
We had a great experience with Petri Plumbing. William Rivera was very friendly and competent with the pipe installation. We will be using Petri again in the future.
Scott Russell
Petri plumbing Is a reliable, quality professional plumbing company, I would use them again and highly recommend their services.
J.L. Myers
I highly recommend Petri Plumbing for those who desire great communication, professionalism and highly skilled technicians. They treat your home with respect and keep you advised every step of the process. They succeed at making you feel like a valued customer.
Keep up the great work!
Liz Lawler
I have used Petri for a number of plumbing issues in the past couple of years. They are really fantastic--prompt, professional and really thorough. Also, they aren't alarmist or inclined to have you rip open walls or pull up floors unnecessarily (which helps to keep costs down). This is a family run business and they really work to develop strong relationships with their customers. Everyone else in our condo building uses them too, and we've all always been happy with the service.
Lauren Rucigaj
I had a pretty urgent fix needed for my sump pump, and Petri was great! It was Sunday, and Stratos was at my house within an hour of my call. He was professional, thorough and patient in walking me through the repair that would be needed. I had a new part and new pump within days. I will definitely use Petri again for all my plumbing needs...thank you!!
Leonard Parker
Will and Matt were very courteous. They provided me with options, and explained the entire process of the fixing the problem.
I never felt rushed and even felt comfortable being able to sit with you guys while you worked. I would recommend these two plumbers for any problems or questions you may have
Nicole Palma
Hello Everyone,
I had a clogged shower drain, which was almost causing my shower to flood the bathroom. I called Petri Plumbing and spoke with “Samantha”, she was very nice and helpful. She was able to set up a time and date for Petri to come and clear the drain. The plumber arrived within the time frame I was given and cleared the drain quickly and with ease!
Definitely recommend using Petri Plumbing!
C C
If you ever had the feeling of despair to relief & complete satisfaction, then you know what I’m talking about. The hose of my dishwasher snapped & water was shooting out everywhere. By the time I shut off the main water line, the damage was done. Luckily, I had both William & Matthew from Petri Plumbing to save the day. They not only fixed everything, they voluntarily cleaned up the mess that was made. I want to personally thank both of them for their services, attitude, promptness & courtesy. I am thankful that I have membership with Petri Plumbing & even more thankful I had these to guys come & fix my problem. For any homeowners out there, do yourself a favor & have a membership with Petri!
Lauren Wenning
Joe and Mike and Jeremy and the team at Petri did an excellent job fixing an issue with my boiler. They provided me with thorough options and proposals for fixing it, and were patient with my questions along the way. My boiler’s located in a difficult to reach utility closet behind my washer/dryer and they went above and beyond to gain access and then came back a couple days later and did it all over again when a second issue arose. They’re expensive (charged a ton for the boiler diagnostic which seemed excessive), but I’m really glad after the fact that I went with them because I have confidence in their work and know they’ll stand by it.
Bobby Brooklyn
These guys were amazing. Who knew plumbing could be so professional. They were able to install new gas pipes, get all the permits needed and then submit everything to National Grid, who turned my meter/hot water back on. It only took 4 days for this whole process. The Technician Joe was extremely knowledgeable and professional. Definitely would recommend them to anyone. Amazing !!!
Emerson Carey
I am an out of state landlord and had a plumbing issue to come up. My first referral spoke very limited English and could not communicate with me. My 2nd referral was a no show and wanted to reschedule to several days later. I call Petri late on Sunday night and left message. Someone called me back at at 7 am. They sent a technician to property within hours. They discovered the problem and gave me a written cost estimate that day. I gave my approval and the work was completed that day. The technician communicated with me clearly and was prompt in solving my problem. Only complaint was the high cost to show up and locate the problem ($600+). Still had to pay for repairs. But, I feel confident that I got what I paid for. I would recommend Petri.
JOHN Fanning
Very happy with the service provided by the guys at Petri Plumbing. They came on a Sunday and followed up today , Monday. The two plumbers ( Roger and Carlos ) arrived on time and explained all my options. They were both very professional and did a great job. I would recommend Petri Plumbing for any plumbing related job. John J Fanning
Lisa Piccininni
My hot water heater stopped working and Petri Plumbing replaced it the same day. Great experience working with them! They were friendly, professional, and efficient! Would definitely use them again!
Fred Van Lente
Petri's done a great job on our bathroom--installing new toilet, replacing a bad shower drain--and fixing a very difficult boiler than was faultily assaulted by a different plumber's. Great technicians, great relationship with dispatch. Highly recommended!
Black Phoenix
Petri Plumbing was extremely professional, prompt and patient as they resolved an unbelievably drawn out issue between ourselves and Building Management. Any plumber can do repairs, but administration and coordination are highly underrated skills, which Petri demonstrated for me. I wish I found these guys months ago.
They did exactly what they promised, the way they promised it and when they promised it. They just kept plugging away at the administrative side with management until they were finally allowed to repair the pipe. I wish they were in charge of our building.
Giovanni Cox
Will and Matt did an outstanding job, assessing and executing the job, I needed to replace my sink garbage disposal, not only was it replaced, my faucet was tightened readjusted and an extra issue of a rusted pipe replaced. This is my 3rd time working with the Petri Company and what I like the most is the follow up and professionalism ... thank you !!!
Gabriela Pires
I contacted Petri Plumbing and I received an instant response! The service was impecable. Chris greeted my husband and I very politely. As he looked to see what the issue was he knew right away and explained what needed to be done. Chris was extremely thorough throughout the entire job. He was a sweetheart! Couldn’t of asked for better service all around.
brian mukerjee
I had a gas leak in my basement and National Grid shut my gas off around noon. I called a few plumbers but only Petri could send someone that day. Junior came in the afternoon and saw it was a day's work and gave me a quote. The next morning Joe was here by 8am by 3 the job was done. With their coaching I did not accept National Grids rep telling me it would take three days to get someone here to turn the gas back on. They came the next day due to my annoying insistence.
Both Junior and Joe really know what they are doing. They communicate well and do excellent work. The company is super organized. So 5 stars well deserved.
Grace DeCicco
I am so pleased with everything from start to finish. I appreciate the text confirming arrival time and the photo of the technician was very reassuring. Steve Berger was fantastic! He's professional, neat, friendly and did a great job. Very fair fees and no surprises except good ones. He explained everything to me, showed me photos of the pipes and even brought me coffee to boot! Very highly recommend!
Matthew Hunter
I had a plumbing issue inside my basement wall , William and Matt came to my home, they were super professional, analyzed the problem, explained the solution in detail. These guys definitely knew what they were doing. I felt very confident about the work being done. I highly recommend Petri Plumbing & Heating, they're the best in town.
G A
Will and Matt were very courteous, neat and professional. They provided me with pricing options which were affordable and even placed a few coupons to make it more affordable for me. These guys really care a lot and I’m happy i have them as my plumbers!!!! Always ask for will and Matt , they’re the best!!!
Ryan Clyne
Petri Plumbing has been my family's go-to plumber for over two decades now. They are always available to answer our calls, and by far provide the best service out there. They always see the job through it's completion and provide excellent communication and feedback throughout the entirety of the job. We've never had to worry about the same problem reoccur. Not much else you can ask for, thank you.
Anna Toribio
Alex was very professional and has an awesome personality. Highly recommend
Kim Correll
We had a new Mitsubishi mini-split system installed 18 months ago by another company and have never been able to find a knowledgeable HVAC company to help us understand our system and how to maintain it. Bill from Petri was helpful and knowledgeable and we feel confident Petri will be able to help us when our system needs servicing in the future. Petri is prompt and polite and I wouldn’t work with anyone else.
Alta Finn
As a new home owner I have met many plumbers over the past 6 months for many different issues ranging from simple to disastrous. When our brand new boiler started acting up right when we hit cold weather I decided to call Petri. They sent Strato over that same day, he was extremely helpful and explained everything very clearly. Over the next few weeks we had to do a few boiler treatments and every person they sent was knowledgeable, friendly and professional. They are honest and upfront about options and cost. They are not the least expensive but Its worth paying a bit more for fast reliable help when you need it most.
ganon k
Pipe was leaking under the sink. William came in and took care of it. The job looks good. He verified everything with me afterward. He is very professional in his work. I would call them again.
L M-H
I have been working with Petri as my go-to plumber for years. They are always reliable from minor repairs to major boiler work. Their team is professional, respectful and reliable. Joe is especially good. Great customer service all around: A+
Rosanna Nuciforo
Petri Plumbing came to my home to fix my heating unit. They were more than accommodating since it was an emergency call. They were on time, explained what the problem was and fixed it within 30 minutes. Unfortunately for me I need a new unit but I will certainly be using Petri to do the replacement work. I would highly recommend this Company to anyone that needs plumbing work done. Thank you Petri!
dianne forte
We first used Petri for a big job, replacing the kitchen plumbing system - they were a bit pricey but worth every penny. I commend them for the workmanship, the professionalism, the courtesy and the technician's patience with my elderly parents who really appreciated the technician and I was grateful that I could count on Petri. We have used them subsequently for a smaller job and were equally satisfied. Bottom line is that I live in another state and it is reassuring to know that I can call Petri, make arrangements for my elderly parents and trust that Petri's technician will do a good job and handle them with care.
Neha Desai
I had called Petri Plumbing after using several other plumbers to investigate a "smell" that we had coming into a bathroom. Manuel from Petri entered our house, put booties on his shoes which I loved and worked very professionally to figure out the issue. He talked me through every step and also answered the questions I had. Manuel was very knowledgeable and was able to figure out how to resolve our issue in quicker time than the previous plumbers. He handled everything with care. I would definitely recommend Manuel and Petri for any future jobs that require their expertise.
Shemar Gordon
Excellent and honest service! After being ripped off by a well known local plumbing company, we were looking at a NY winter with no heat! Petri on the other hand was honest, upfront and did very neat work with little to no footprint on the house. They try their best to help you no matter the finances and they have competitive rates. Definitely calling them again if anything else happens.
Kelly Filbert
To Chris and the staff at Petri Plumbing.We wish to express our sincere gratitude.Jose was professional, respected our home.This experience was the least stressful in many years, he was prepared, timely and finished earlier than anticipated, asked our permission and concerns throughout the process which were dispelled. He cleaned up and since we signed up for the maintenance program SAVED $900.00..We look forward to future projects. Continued success.
lynn 2linn
Matthew and William were punctual and extremely courteous. However, even more importantly they were able to handle the leaking pipes in the walls and ceiling in my home. They were able to get to the source of the leak and repair it. What more could you ask for, from your plumber... a combination of professional and expertise. I would recommend Petri, and William and Matthew.
Rua Dandelion
Will and Matt did a great job! Arrived on time, friendly, informative, conscious of not leaving a mess and leaving me with good instructions. They were done quickly and with no nonsense. Glad to have called Petri!
Tom Sanford
The technicians were excellent, polite, clean and very informative. A very positive experience.
Marina O'Neil
we have used Petri plumbing a few times, they do amazing work we have had an amazing experience. They are hardworking and punctual. Will and Matt got the job done and we’re great.
Marty Doble
I contacted Petri Plumbing using their email messaging system on the company's website. By the time I awoke the next morning I already had a voicemail message from them regarding my inquiry. As promised a plumber was sent the next day and provided a thorough evaluation of the problem and immediately found the source. He provided reasonable pricing options and patiently answered all of my questions. Needless to say before the end of the week the major repair was completed! I would also like to commend their notification text message with the safety feature that includes a photo of the responding plumber. Do not hesitate to call Petri Plumbing, you will not regret it!!
Rashida Prattis
Such fast and professional service. I had an unknown issue with my boiler (thought it was synonymous with water heater... oops). They were able to diagnose and fix the problem same day. Super transparent with the pricing. Super flexible with my Landlord. I highly recommend their service.
Elizabeth Grausam
Petri is the best! We noticed a leak in our boiler yesterday - the evening of Dec 23rd - and contacted Petri after a quick Google search. They were responsive the night of, Sunday evening, exchanging emails with me until 10pm to understand the issue. Joe and another very nice gentleman showed up on Christmas Eve a couple hours earlier than expected, but only after calling to check if that was ok (which it was, and more convenient anyway given the holiday). They fixed everything in under 2 hours and it was not a small job, unfortunately for all of us. Was it expensive? Maybe, all plumbing is. If I could fix my own plumbing it would be cheaper, but I can’t. These guys were pros - polite, fast, and they cleaned up. I will always hire Petri from here on out. Merry Christmas.
Keith Hawkins
Not sure how good their work is because they never showed up. Initial call was great, gave me an appointment, sent an email confirmation the day before, even called me the day of with an eta, however they never showed up.
Update 1/10/19: Okay so I got a phone call, an apology, and a new appointment shortly after my initial post. Do yourself a favor and hire these guys. They are professional and know what they're doing. Long story short I had a boiler installed by another outfit which turned out to be somewhat of a disaster. Joe from Petri showed up to correct the situation. Diagnosed the problem with the boiler, gave an accurate estimate of the cost AND gave recommendations for other potential plumbing maintenance, plus service with a smile. Also called a couple days later to make sure everything was working. I wish I would have found and hired them first. Thanks again Joe!!
David S.
Excellent and friendly customer service from the initial call to set up the appointment to shaking the technicians hand as he left.
I had issues with a boiler pilot light refusing to stay on. They were able to come out the next day, on a Sunday morning. I got a text message letting me know who was coming and a link to a map allowing me to track the drivers progress as they made their way to my home.
Dan, our technician, immediately impressed me by putting on shoe covers as he walked in the door. I appreciated that they respected my home enough to do it without even being asked. He was knowledgable, polite and friendly.
The problem was addressed immediately and I was given an exact quote before the work began. I wouldn't hesitate to call Petri back if any other boiler or plumbing issue arise in the future.
Michelle Peralta
Will and Matt came by to replace my water boiler, they came quickly and worked even more quickly. Very professional and friendly, they really took a lot of pride in their work! Will definitely be calling them for all my plumbing and heating needs!
Joe Avena
Yesterday was my first experience with Petri. It was a Sunday emergency where the heater stopped working in my 3 family home. Although it was Sunday, 6 degrees out and deep snow was everywhere, Petri returned my call late in the day, serviced my heater and restored my heating. While this was great, even better was their service rep who was so knowledgeable, he explained exactly what he was doing as well as how I could resolve this ongoing problem (18 years now) permanently. He had several other helpful solutions for my other heating needs as well.
Overall, my experience with Petri was exemplary as was their email confirming they were on their way and their electronic billing system. It's very likely I will be using them for future services. Thanks again.
Jaime Montopoli Obrien
Professional and responsive. Very happy with the quick response to my emergency. I had a drain emergency and since we are stuck at home, I was very nervous how this was going to impact my immediate life. THEY made a very nerve wracking situation more manageable and easily fixed the drain problem. Even though the issue was difficult, I felt comfortable w/ the professional diagnostics and completion of the work. TIMELY, CLEANLY and PAINLESS!
John K
Quality service. I had a water pipe burst under my kitchen sink, water was jetting out and was quickly getting out of control. The workers arrived at my house and fixed the damage quickly. They did a great job. I have already recommended petri plumbing to a friend and will continue to do so.
Arthur Goldwag
Petri Plumbing cleaned our furnace and replaced our hot water heater when we first moved into our 100-year-old house and they've taken care of all of our routine plumbing jobs since. They just finished gut renovating our two bathrooms. They aren't cheap, but they deliver exactly what they promise and more. They listened to us patiently and made excellent suggestions, they fixed some serious problems that were hiding in the walls, and the quality of the tiling, carpentry, and plumbing was everything we could have asked for and more. When we were down to one toilet and it stopped working the night before Thanksgiving, Mike Petri himself showed up to fix it. I can't recommend these people enough.
Lisa FF
We just used Petri Plumbing for some issues in our upstairs bathroom. We made an appointment for a certain day, the office called to say that they were running late. However, they didn't call back that a plumber was not available and we had to reschedule. Unfortunately we spent a day waiting for a plumber that didn't show.
On the following day, a plumber arrived promptly. He came to evaluate. He was knowledgeable and worked quickly. He was able to give us an estimate and fix some of the issues. We weren't able to have everything fixed because it was very expensive.
Arthur Mattia
William my technician was very professional and personable. He repaired links in my tenant apt and my mom's.
I would recommend petri plumbing for household plumbing needs.
Tem Williams
I had good experience with petri. They replaced pipes under my sink to fix a leak and unclogged a drain in my bathroom. The technician they sent, Jeremy, was very friendly and explained various issues and offered options. I would recommend.
Susan Cummings
I was pleased with every aspect of my experience. The work options were explained to me clearly, and the repair was done efficiently and well. I thought the cost was about what I expected in Brooklyn. And it is clear to me that all three technical guys as well as management focus on maintaining a happy customer base that continues to call when there are future plumbing issues that arise.
Margaret Connor
I have been using Petri Plumbing many times over the past year at my aunt's house. Everyone is professional and knowledgeable. They are also responsive in emergencies and go out of their way to help. I recommend Petri very highly.
Nancy Stamos
Petri plumbing is excellent. Whether it’s heating problems or leaking pipes they respond quickly and 99 percent of the time gave the parts and skill to fix the problem immediately. Very professional and the plumbers are extremely nice
Jackie Perez
I scheduled an appointment on Wednesday for Thursday between 12-4 because I had no hot water and my usual person was unavailable. Junior arrived a little before 3 (I had received an email indicating he was on his way with a picture and a short bio of his credentials which was great). Long story short, a new water tank was deliver and installed same day. All done before 7pm. He was professional and cleaned up behind himself even when I told him not to worry about it. I am giving 5 stars for the professionalism, work that was done, and the timeliness of it. I can't comment on the price because I wasn't able to get any other estimates due to the urgency but I have no regrets although it was a hefty price to pay. Thanks so much for your service!!
Ramy Aqel
Matt and William were super professional and prompt. They came over and within an hour everything was fixed with warranty. They were very transparent about process and pricing. They kept the job location clean after they were done. Job well done. Highly recommended!
Jake Marshall
I had a last second plumbing emergency before a family event. I spoke to Chris and he could not have been more helpful. In no time at all I had a friendly, professional plumber in my kitchen who took care of the issue in a snap. These old brownstone pipes were way over due for service! Petri Plumbing was kind, fair, and timely. I’m glad I finally found my go to plumber. These guys rock!
Hillary Megroz
Pétri Plumbing was excellent. My heat broke on a Sunday and William and Matthew came to save the day!!! I am so grateful to Petri for sending such an excellent team and will be working with them on future projects!
Kristin Ihrig
Mike Petri and his team are the guys to call if you need heating help. We have had several small jobs done by other plumbers that were a poor temporary fix to a major problem with zoning and maintaining heat in our home. Mike and Arsen came to do a thorough inspection and review of what the problems were and gave us options on how to make it work. They worked with us on budget and were honest throughout, never making us feel like we were being taken for a ride as we have felt in the past. Our project was very involved and a big job for them. I am so happy to say that it was a complete success and for the first Winter in 4 years, we are comfortable and warm in our house. We are great full to all the crew for a speedy, and very professional and courteous job. From start to finish we were informed of what work was being performed and the timeline.
I would highly recommend Petri Plumbing for your own plumbing problems.
Sandra Tomlinson Cameron
Thank you to Petri Plumbing when you were unable to send technician you didn't leave me out there. But your the recommendation was just a great as you Joseph Balken. Not many company would have done what you did. I am was so appreciate that. That show as a company you take pride in the Service you provide and for those you service. Thank again.
Nettie Seaberry
The technician arrived earlier than expected. Very professional, assessed the problem, explained remedy options (nice to be given a choice to decide). Fixed the problem and addressed questions when asked so you knew exactly what and why...(nice touch). Based on what needs to be done, the technician was happy to provide estimates so there were/are no surprises. The customer can make the decision and budget accordingly.
Ashley Sobel
Will & Deshorn were amazing! Professional & took care of unclogging both our tub and sink. They even found a toy shark lurking in the pipe (compliments of one of our kids!). I would highly recommend their services if you’re in need!
Nicole Palmer
This is the second time I use Petri Plumbing and I couldn’t recommend more. They call you with updates. They’re knowledgeable and attentive and affordable. What more can you ask for. Jeremy kept in constant contact with me all the way in Florida and reassured me that everything will be taken care of ! Recommend highly
Brian Stoehr
William and Matt are awesome—very knowledgeable and they worked with me on pricing. Our project (replace water heater) involved a complicated chimney issue and they knew exactly how to navigate. Can’t recommend these guys enough. They know their stuff.
JEN LEBLANC
Exceptional service from start to finish. I contacted Petri because of a leak in our basement. Scheduling was prompt, and the assigned team, Matt and Will provided excellent, skilled, and meticulous service. They are certainly Masters in their field. Highly recommend!
Tracey Francis
Excellent service, professional and knowledgeable technicians.
Great attention to detail. Great clean up during and after work complete.
Totally informed during the whole process. You will be happy when Petri Plumbing take care of your plumbing and heating work.
VG Perry
First experience with Petri. Excellent, courteous, professional service. Technicians Will and Matt took great care in their work & kept us apprised along the way. Highly recommend.
David S
Had a sump pump repaired in a quick time frame. The float on the new pump wound up breaking the next week but they came back within a couple days and fixed it at no additional charge. Not a perfect experience but the broken float probably wasn't even their fault. 5 stars for the great customer service!
Cam McFeely
I contacted Petri Plumbing & Heating for an emergency regarding an old boiler in one of my families properties. I have never been more impressed with a plumbing company’s response time and hospitality.
The gentleman that helped me and my family was prompt, respectful, polite, and incredibly knowledgeable. He was a plumbing genius! Any property owner in New York City knows this kind of service is hard to come by!
Needless to say, our boiler has been operating at optimal levels ever since Petri Plumbing & Heating serviced it. If you’re in need of help regarding plumbing and heating and don’t mind some good old fashioned New York hospitality, as well, Petri Plumbing & Heating should, without question, be your first call.
Puja Raman
Today Will and Matt from Petri came by to service our home for some MAJOR issues we’re having with our radiators. I cannot say enough what a a kind professional and very good team of plumbers they are! Thank you Petri!
Annettia Jones
Petri Plumming & Heating came and installed a water heater for me in October, and I'm so pleased with the job they did. First and foremost the person that I spoke to when I first call them for service , was very pleasant. They sent Daniel one off their plummers out to see what was wrong the same night, he came on time and evaluate the job told me when he would come and do the job and how much it would cost. Came back the Monday morning very early and installed my water heater, took the old one clean up everything, left nothing undone, I'm so pleased with the job, had no problem whatsoever. I'll definitely call them again if I should need anything else done,what more can you ask from a company that's been in business for so long. Great job, thanks a million. Annettia.
Rosie D
I have used Petri in the past. I find them very professional and prompt. I find the plummers, that have serviced us, were polite and professional. They explained what needed to be done. They made sure we understood and asked for approval. My last experience, about 2 weeks ago, I believe they could have taken advantage of the situation, but, did not. We appreciate this behavior. We hope, we will not need anything else done, but, if we do, we will call Petri.
AMI PAK
I had been experiencing heating issues on/off in my apartment since last winter (2016) and have had other plumbers come in to "fix" the issues, but only temporarily. No one seemed to have the ability to adequately explain what might be wrong and was told that I needed to replace my radiators. We decided to get a second opinion with Petri. Even though it might have taken a few visits (and some $$) to identify the issue (which, in the end was not the radiators), the technicians and service at Petri are excellent and worth it! My heat is now working properly! I cannot speak highly enough of their professionalism and how kind everyone is that I have interacted with (Manuel, Chris, Leah, Arsen & Michael)! They make you feel at ease in a not-so-pleasant situation and will take the time to explain exactly what they are doing and why.
Marc Mettler
We had a giant and daunting project to complete – replacing a gas steam boiler and hot water heater in an old home – involving permits to bring several issues up to code. Michael was very responsive the entire time, was patient to explain and re-explain the process and options, pushed fast and hard to move the slow process of permit/inspection along. And his team was very friendly and trustworthy. Yes, we probably paid more than some competitors, but it was worth it to work with a company that values communication and follow-through. If other plumbing issues come up, we'll be giving Petri a call.
Pat Lee
Delighted with our service call from Petri. Matthew was very kind and honest and we'll be using Petri again for our plumbing needs in the future!
Suite Living Property Management, Inc
The best part of my experience with Petri Plumbing was Joe. Joe was amazing for all the reasons anyone would value a service. He was early for the appmt, came in and immediately gave a diagnosis of what he felt would improve my issue/concern about having adequate heating for the upcoming season with a boiler that has had a looong life! He spoke confidently and didn’t waste time pushing unnecessary services for my boiler. He worked efficiently, ordered and changed several
Parts, perged among other services to the boiler and now we’re good to go! This is by no way the budget shoppers company but for the professional fix, service and peace of mind I’m hopeful it was worth it.
My only concern with the company is you pay an added (considerable) fee to become a member (if you choose) where one of the perks is faster service/arrival time but there’s no guarantee on when They’ll actually make it to you God forbid I have an emergency during the season .
julian watson
William and Matthew are a great duo. Very friendly, knowledgeable and professional. My tenants have their heat restored and I'm thankful. Highly recommend plumbers
Rosemarie Franzo
Petri Plumbing was very responsive to my call. After having several plumbers come to my house and not be able to solve the issue, Victor, from Petri, plumbing was able to problem solve my sewer line issue within a half an hour. They are very professional.
They take the time to walk you through what the issue is, are clear and upfront on what they are going to do, and pricing of the job. They do a very thorough job.
Ed G
I am very happy with the service provided by Petri Plumbing. I needed a boiler repair during peak heating season. They gave me an appointment and arrived as promised. They diagnosed the problem and fixed it in one visit.
I recommend them highly.
Max Well
I trust my system inspection and annual boiler cleaning every October with the Petri company. I have not experience any problems with their work. Their experience has kept mine in good running order. It is comforting to know the system won't break down during the cold winter months.
Michael Schiraldi
I have received professional plumbing services from Petri plumbing for many years, including a new boiler and water tank. I have had the continued satisfaction recently with a plumbing problem. The plumbers were professional, communicated the issues clearly and the problem has been successfully resolved.
Matthew Maiorana
Communication related to scheduling was excellent. The tech was in touch and arrived when promised. He was very professional and knowledgeable. He had my ductless system promptly running again and explained the various issues and options.
shadow10462
These guys are awesome. 10 stars. They came out day of a major snowstorm to fix a boiler for a tenant of mine. We communicated over phone and everything ran as smooth as butter. I did not even have to leave my couch. Very professional and will recommend to others. Delly!!
Jill Stevenson
The service experts arrived exactly on time and were able to diagnose the problem quickly. Very efficient and respectful of my home as far as keeping things clean. Also, friendly and professional, which has been my experience on every visit from Petri Plumbing.
Kasheem Jones
I can honestly say after running a property management company for years that finding the right plumbing company isn't always an easy task. Petri being our service provider for Boiler certifications and heating issues, was always a stress free, none hassle and worry free and always responsive in emergencies. I'd give them a 10 if I could.
George Tsividakis
Had a gas leak and national grid shutoff my gas! Called Petri and they got here in an hour. After signing the contract, same day, they started working immediately and had it done by the next day. With two little ones, I couldn't afford to go without heat! They did an excellent job! Joe, who did the job, called me twice afterwards to make sure we got our gas back and everything went well. Thanks guys!
gelique middleton
Will and Matt were terrific. They provided me with different pricing options and they did their best to fix the problem within my budget. Thanks petri for sending will and Matt to get my boiler working, now I can enjoy the holiday season in warmth.
Paula Louis
Perti Plumbing staff are great and very detailed oriented and informative. Matt and Will have done an exceptional work at my property in Springfield Gardens. I recommend them 100%. Thank you!
Maria Hartoularos
Excellent service. Chris was great, he was thorough and knowledgeable. He explained the problem and what he was going to do to fix it. Chris was not only very professional but also friendly and courteous. I signed the service contract that I need to have for my 5 family home.
minhui long
I found Petri Plumbing & Heating via Google. After realized this is a family business existed for more than one hundred years, I already felt reasonably assured. My later on experiences with them exceeded my expectations. I have a Weil-McLain high efficiency gas boiler in my building which supplies hot water and heat to five residential units. Unfortunately, it became lockout itself repeatedly during a period of cold weather time and became dead eventually. In panic, I searched online and just called any company appeared first. I contacted more than 10 heating companies. Some promised to come but kept changing the date and never showed up without any notification. Some showed up but did not know how to address the issue. Some showed up and pretended to do something in order to justify their bills. Of course, my boiler problem remained the same after wasted my time and money. Left felt hopeless, I finally found Petri Plumbing and Heating. They listened to my descriptions of the boiler problem carefully and sent a very experienced plumber, his name is Junior, to my site to investigate it. Junior thoroughly inspected my heating system and came up with a plan and assurance. That was a job toke several phases and days to complete. It involved multiple schedules and follow ups. Petri Plumbing and Heating is always available when you call. You can also ask to speak to their manager, Chris, whenever its necessary. They always listen to your concerns patiently and take actions accordingly. Junior, the plumber who completed the whole job is very professional, eager to meet the challenges arising in the job, patient, and most of all a perfectionist. He always tries to achieve the best possible results for you. It is completely in contrast to someone who just does the minimum to get by.
If you need reliable Plumbing and Heating services, don't waste your time and money trying around, Petri is the only one you need. I wish I knew this at the beginning. This is why I am sharing my experiences here. Good luck!
Jane Lea
Joe was great! Came and fixed our problem boiler, was very professional, friendly, a s knowledgeable. They sent someone on a Sunday to assess the situation, ordered a specialty part and had the job done by Tuesday. It was a pleasure working with them!
christopher Garguilo
Called on a Saturday at 8:00PM and had assistance within an hour. What could be better than Fast and Reliable! My husband and myself had the pleasure to meet with the expert Micheal Obrian- the knowledge he presented us with made us feel comfortable moving forward- Petri Plumbing deserves Five stars ⭐️⭐️⭐️⭐️⭐️ For sure !!!!
Daniel Ludwig
I needed a filter installed in my building and got excellent service and workmanship for the installation from Strato, the lead service technician. He was pleasant and easy to work with and, came back as soon as possible to fix issues we had with a faulty part on the filter. I would certainly work with him again.
Lynette Harper
Petri Plumbing is great very professional and reliable .Chris was very responsive the entire time. It was a pleasure from start to finish. Also Arsen and his assistant was also pleasant and professional and would use your service again
Williams Houston
I have used them a number of times, and they are excellent people. They are easy to reach (when you call them, you talk to a real human being, not an answering machine) and the person is responsive. They show up at the time scheduled. The proprietor and his staff of plumbers all know their trade well, and the work is always top-notch. There were no surpises on price. It cost what they quoted to me. Petri's pricing is competitive, though it may not be the lowest. However, in considering the caliber of their work and professionalism, I find it to be a good value.
Francesca Messina
Joe was my savior! My tricky Baxi unit had been giving me trouble all summer, Joe came and pinpointed the problem, which was missed by another plumber. He came back, on time, and fixed the problem, keeping me involved at every step of decision-making. Petri are not the cheapest solution but their professionalism and expertise make them the best. I'll definitely use them again.
Maddie Petersil
Steven Berger from Petri came to our house to fix a clogged shower drain. He worked quickly and efficiently, answering all of our questions. He was very knowledgeable and kind! I would recommend Petri’s services!
Jenna Delmaestro
Last week I had a leak in my bathroom from the sink- decided to call Petri Plumbing. The service specialist showed up in protective gear which was so nice during these scary times with COVID- he was extremely helpful and fixed the leak right then and there! Thank you Petri!!!
jess leslie
Brooklyn brownstone owner here: look no further, Mike O'Brien IS your plumber. 6 out of 5 stars.
Mike is a miracle worker! My dad was a master builder, so for years I paid nothing for my home repairs (nice life, I know), but Mike once solved a problem that baffled even my father. He is that good.
Mike was just over yesterday helping me with another doozie, so if you have a problem that no one can fix, call Petri and ask for Mike. He's also just a genuinely kind, smart-but-humble-about-it person. Even my insanely territorial rescue dog likes him, so I guess that says it all!
Keith McAlpine
We were away for the weekend & came home to what ended up being a broken water pipe in our kitchen wall. I called Petri plumbing because of there good reviews. After figuring out the job Stratos & his helper showed up first thing in the morning & had this complicated job finished earlier than expected. We live in Williamsburg & contractors often try to price gouge us. This was never the case with Petri,
They did a great, clean job, I highly recommend them for all of your plumbing needs.
Nina Heitman
Excellent job from diagnosis to repair. Fast, efficient and accurate! Great staff in the field and in the office managing scheduling. Etc.
Would feel comfortable recommending Petri Plumbing !
George Mafredas
Had an issue with my toilet that wouldnt stop running, Matthew came over and was able to diagnose the problem right away and repair it quickly. Outstanding customer service and professional. I have been using Petei for years and i am consistently happy with their service
M M
Great Experience with Petri Plumbing! They were on time, quickly responded to my service call and their Technician Steven was knowledgeable, friendly and professional. Highly recommended!
wilson guzman
Thank you so much guys for having a technician sent right away. He was very professional and explained all the steps we needed to take to get our system back at 100%.
Thanks again for your responsiveness and fast turnaround on the estimate needed to make our repair.
Linda Bullock
Will & matt were excellent. My boiler is very, very old and everyone that came before would just give me an estimate for a new boiler and say its not workable. Will & matt did a diagnostic and found the problem. They were able to make the repairs and restore my heat!!!
Spencer Pesce
Petri Plumbing’s response time was the most incredible I have ever seen. Let me tell you, these guys were the BEST. I Would highly recommend for all your plumbing needs, the best work I have ever seen.
susan widdicombe
Richard and Matt saved us! They were super friendly and easy to work with. They took care of a difficult situation carefully and with ease. And they got refreshing drinks on a hot day. A dream! Highly recommend.
Helen Chichester
Juan who came by was very knowledgeable about how to fix my heating unit. He was friendly and was able to fix it quickly. It was lovely having heat in my home especially when the temperature was dropping fast. I recommend your company to anyone who asks
Let’s Sing, Dance and Fish
It's been great being part of the Petri family of customers for many years. The peace of mind of having an excellent company taking care of our building is priceless especially when we are out of town in another country. We really appreciate what you have done for us last month when our boiler went down in the middle of the deep freeze while we were away. Your company resolved the problem immediately while we communicate through Internet. I told my wife that your company fixed the problem literally at the touch of a button. Everything was done without a spoken word from me as we continued to enjoy our vacation. Thank you very much.
Don De Jesus
rodney magnus
William and Matthew were excellent, replaced my water heater the same day. I’m thankful to have had my water heater replaced especially during this cova- 19 epidemic. I would recommend these two gentlemen to anyone who is in an emergency situation.
Shantell James
My technicians were Joey and Gil, both knowledgeable and courteous. They arrived prompt and ready to get to the bottom of my problem. They accessed the situation and once they found the problem, they were ready to fix it. I’m happy I called Petri and I’m happier to be a member.
Samuel Lewis
William and Mathew brought my boiler back to life!! Very nice guys, extremely knowledgeable and hardworking. Very honest too. I’ll be calling petri in the future and I hope they send William and Mathew again! Thank you so much!!!
Christina Brunetti
I am so impressed by the job that Petri Plumbing did in my apartment. They were extremely professional, clean and punctual. I will definitely use their services again!
Siavash Haghtalab
Matthew came on time and he was very professional. The service was done properly and I’m very satisfied. He even gave me some insights on how to make sure this doesn’t happen again.
Very happy, will call them again.
Jess Kimball
Mike O'Brien. That's your guy. So knowledgable, reasonable (w/prices and solutions) and respectful of my ideas/opinions without ever making me feel like I don't know what I'm talking about. He's too nice for New York! If you have a god awful issue that's been driving you up a creek, ask for him, otherwise the whole crew at Petri are great and will get you sorted ASAP. I also love that I can email them at any hour (like when the hot water shuts off at 4AM).
Jeanette K
I was so glad to see Joe today. He's done work here before, and I have always found him to be courteous, knowledgeable and totally professional. He is also uncommonly good at communicating and being sensitive to an anxious customer.
You are lucky to have him represent Petri.
Choi Ling Blakey
I’d like to thank everybody at Petri for their friendly and professional service. Petri took care of my emergency gas leak situation and they helped to replace my problematic home heating system with a high efficiency unit. We are happy to know Petri is there for any of our plumbing and heating needs.
Karen Wisendale
I had a very stressful experience with plumbing issues and even with Petri. But the fact that they were even slightly interested in fixing the situation with me, made me respect their business even more. At least they're a class act despite what goes awry. I appreciate that they cared enough. Petri definitely made everything right, so thank you guys!
Suzy Ritholz
The folks at Petri came to do a small job in one of my rental properties. They correctly assessed that the water coming from the ceiling was not a plumbing problem, but an issue with my roof. I would use them again. Thanks!
Ilya Rafailov
Update: The company owner responded to me immediately after I voiced my concern over the lack of receipt and sent it to me right away. He was nice and courteous in our conversations, which shows that their professionalism and customer service is very high on their priority list and it's nice to see that in any company. It's not 5 stars only for two reasons.
First, I feel like it would be better if your technicians educated clients more on their initial visit, because it turned out that only a few companies are certified by NatGrid to do this kind of job, which obviously I learned the hard way. And second is the price, which was the reason I refused their service in the first place. But considering what did I had to go through to get a certified technician who will do everything as required by new NatGrid standards, I might've reconsidered if I knew how it works from the beginning.
From Brooklyn
Mike Petri and his colleagues are as good as it gets in terms of technical expertise, client service, responsiveness and professionalism. They do not come cheaply, but for major jobs it is sometimes worth paying a modest premium for peace of mind and the knowledge that the job will be done right and that service will be available 24/7. The boiler in my four story Park Slope brownstone died on a recent Sunday during a very cold spell in Brooklyn, and Mike was the only one of the three plumbers I called who answered my call and showed up that day at exactly the time he said he would. He spent a couple of hours with me diagnosing the issues, going over the options, taking measurements and providing advice on how to keep my house warm and my pipes from freezing until I could replace the boiler. He called again that night to make sure everything was OK. Mike's quote was on the high end, but still within range of the other options, and included two years of future service calls and an extended warranty that the competition did not offer. While there are other highly competent options, I felt more comfortable going with a local, family-owned business that I knew would be responsive, and so I asked Mike to do the job. Mike's team, led by the polite and professional Arsen, started promptly (during a snowstorm) and completed the work without a hitch and without a sign that they had been there, aside from the elegantly installed new Burnham boiler; their work was completed speedily and immaculately. I have never before had work done on my house unattended, but I felt comfortable enough to leave Arsen with a key to my house because I needed to leave town before he started. During my absence I received regular status calls and emails from Mike and Arsen, including before and after photographs. Mike and Arsen were prompt, helpful and utterly professional, and I have no hesitation in recommending them. They charge a full price, but they absolutely provide full value.
Fernando Gonzalez
Rickard and Matt were very knowledgeable, professional, clean and very friendly. I would recommend every home owner to call rickard and Matt from petri plumbing, they will give you many different options to do the job correctly and save money!
Vanessa DiVisconti
Had the best experience with Joe Hartman of Petri Plumbing &a Heating. He was extremely knowledgeable and professional and very helpful!!! He answered all of my questions and fixed the problem with my shower. Very pleased !!! Will definitely be my go to plumbing company!!!! Thank you so much!!!!
Angelo Nikolopoulos
William unclogged my external drain very quickly and efficiently. They responded very quickly and came the very next day. Will definitely use them again!
Myrna velez
Matthew and Rickard of petri plumbing were fast, neat and very courteous and friendly. They worked around my schedule and were awesome. I would recommend calling Matthew and rickard of petri plumbing. Will definitely call again for future emergencies.
Marcel Riley
Rickard and Matt were very friendly and efficient. They came in and presented me with option pricing and also observed future problems that may happen in my home. I would definitely recommend rickard and Matt from Petri plumbing
Eli Elysee
This is an update to a previous review about an issue that I had with Petri Plumbing regarding a job last year. Chris ultimately made a fair offer to resolve the problem; and I have to give my Props to Petri Plumbing about its fairness and problem solving policy.
Richard Edwards
Our hot water heater gave up on a Sunday, Mother’s Day no less. Danny from PETRI Plumbing came right over, assessed the problem,
and returned bright and early Monday morning
with a brand new tank. They also suggested and
established a new pipe setup which allowed a direct feed from my hot water tank to my heating
boiler in order to make my heat come up more
quickly and more energy efficiently. Brilliant!! Thanks guys.
Emily Ravich
Will and Matt were like two super heroes, swooping in to save my day and let me shower once again. It was a huge, 2 day job, but having them do it made it less of a burden. They were respectful, clear in their explanations, and even bought me pizza. If you can get these guys, go for it. They take care of everything. They even left my bathroom cleaner than it was when they came in.
Troy Philadelphia
These plumbers are the best. They are very professional, prompt and their pricing is very competitive but fair. Do yourself a favor and call Petrie Plumbing. I truly love them!
Vernon Pouncey
Today my drain backed up and water started flowing up out of the basement shower stall. Since my neighbor had a great experience with your company, I immediately placed an emergency call to Petri. Stratos arrived promptly. He was friendly, courteous and professional. It was a difficult clearout, but Stratos was persistent and patient and wouldn't give up. After he was able to clear the drain, he meticulously cleaned his work space. It was a pleasure having him in my home.
Dwight McCaulsky
Will and Matt were very helpful in assessing the work and giving me the best package price possible. We are pleased with the job recommendations and will be getting more service.
Joseph Ford
William Rivera and Martin Yu installed a gas header in my 6 family today. They arrived at 8 AM and didn’t stop until the gas line was fully fabricated, installed and tested. They completed at 9 PM. AMAZING DEDICATION. Thank you.
Najla Alameldin
Id like to thanks rickard and matt for working after normal business hours to help stop a leak under my kitchen sink. They were friendly, neat and they offered me many pricing options. I would recommend rickard and matt of petri plumbing to any one. Thank You !!!
Samantha Garguilo
A stopped up drain when everyone is stuck at home is the worst thing ever.
Petri came the same day I called to have it cleared and saved the day for sure. Quick and on time; that’s my new plumber! Thanks Dan!!
Laura Kreda
Matthew did a great job. Very professional and the work was performed perfectly. I also appreciated him consistently wearing a mask throughout his visit.
Brandon Birdwell
Petri has helped with a number of problems over the past couple years, and the service is always very good. Most recently, Stratos came by to clean out a clogged main line and did a great job - arrived promptly, got the job done efficiently, and was a pleasure to work with, thanks!
Kels Tyler
Matt and Will were so helpful. Within 24 hours they came and helped install a custom faucet, dishwasher and water line for an ice maker. Couldn’t be happier with their assistance.
Jeffrey Posnick
They arrive within the expected window of time, and text before they come. They take credit cards and give you the prices upfront. They do good, reliable work. Really happy that we've used them for multiple repairs over the years.
Rachel Ortiz
What a great company! We have used them several times and it has always been a great experience. The team is punctual and do amazing quality work. Definitely recommend!
melissa kanas
The best plumbers in brooklyn! I have used them twice in the last month to fix small leaks and have been very impressed by their personal and efficient service. Highly recommend.
leslie gonzalez
Strato was very professional with his level of service. He gave me a brief lesson in plumbing and explained what he was doing. Strato cleaned up after the job was completed & reached out to me days later to ensure I was pleased with his work and didn't encounter any problems with the pipes.
Michael McCafferty
Initial contact with Petri for kitchen sink pipe output flooding into basement on a Saturday. Once problem was corrected we needed to replace H2O tank and check for any blockage of drains to street as there is a tree in front of the house.
Strato came and assessed the problem and scheduled to come back during the week to do the work. He ended up rerouting the pipe through the floor to basement and also did the work related to the installation of the H2O tank and checking pipes. He is extremely knowledgeable and explained all the steps needed. Both Strato and his assistant were very professional and courteous. I would recommend them highly
Ida Palma
Early on a Sunday morning I noticed water backed up in my basement sinks and on the floor of my laundry room. I called Petri Plumbing and emailed Jeannie and Mike Petri. Within minutes I had a response.....Mike Petri correctly diagnosed a main water blockage, carefully explained the cost of a Sunday visit and asked what I wanted to do. I agreed to the cost and within an hour Strato Stamenos was at my door. Strato is exactly the man you want in an emergency. He is smart, charming and professional and immediately calmed me down. He spent an hour on a hot Sunday morning snaking out the main and not only solved the problem, meticulously cleaned up after himself.
I've used Petri Plumbing in the past and yes, they are very expensive. But....they stand behind their work and truly care about their customers. Strato really was amazing and Mike and Jeannie are always compassionate and helpful. What more could anyone ask for?
Alexander M.
We called Petri to install a new full-house water filtration system. Petri sent us a great technician - Strato. He did a great job installing the system in the completely finished basement without any need to fix the walls! Strato was very professional and patient.The quality of work was superb! Thank you Strato & Petri!
alexandra
Will and Matt were not only super pros but they were super nice. They contacted me more than once to say they were on their way, stuck in traffic. Then when they showed up their booties went on and they went right to work. Drains unclogged in no time! Thank you thank you!
DudeBug
Strato came before my appointment and did an excellent job fixing the leak and explaining what may need to be done in the future. A true professional and a gentleman - and a music lover like me. I know where to call the next time I need a plumber. Thanks
E W
Rickard and matt provided me with clear answers to the many questions I had about my drain system and I had many questions. They were friendly and even provided me with options and a better understanding of how storm and waste lines work. I would recommend calling rickard and Matt of petri plumbing.
FELICIA DOOLEY
I usually don't leave reviews but these guys came in and just did there thing. Shout out to Will, Curtis and Alex you guys are life savers to my situation
Tatia Dee
Quality work! They guarantee their work and follow up. Reliable for emergencies too! Good people. Highly recommend them if you want your plumbing job done properly.
Natalie Zuckerman
Will Rivera was very knowledgeable, friendly and did a great job! I would definitely have him come by again for my future plumbing needs.
Victor I
Petri did a terrific job! They were professional, dependable, thorough and their work was delivered as promised. I have already recommended them to others.
Laurice Parkin
One of the few Brooklyn Plumbing Companies that not only advertises 24/7 services, but also provides them. Because as we all know, most plumbing issues happen at midnight on a Friday night. Ask for Stratos - he is a star Master Plumber. Thank You Petri!
bianca bocconi
Everyone that I have dealt with at Petri Plumbing was professional and friendly. They came to my house on time and fixed the issue I had quickly. Thank you Chris and Samantha for your help!
Ellie O. (Ardevan)
Arsen was prompt and courteous even when we arrived at the house late. He thoroughly checked out our situation and recommended changing pipes to get maximum steam from old boiler, but the price was too far above what we were able to pay at this time. Other than that, Arsen was knowledgeable, pleasant, very thorough and precise about the long-term repairs that will be necessary to correct some piping problems. Response time in answering our call was the fastest I've ever received!!
Lorraine Barrow
Thank you for sending Junior Thomas at my home to resolve my heating problem. He is very professional, courteous, and respectful. My biggest fear was having someone who was not knowledgeable of my Rinnai tank less heating system, but, it quickly disappear (within 3mins) with the knowledge and confidence he showed during our conversation. Junior Thomas is someone of value and excellence to Petri Plumbing and Heating Inc. Lores.
Realty Ridge
Strato was extremely courteous, professional, knowledgable and clean doing a boiler clean up. I would highly recommend to anyone who has any bad experiences to use Petris plumbing. Ask for Stratos as he was wonderful. I have nothing but good things to say.
Matthew Denys
William has been out to our place a few times to fix various plumbing issues, and he always does a great job -- prompt, expert, and happy to share useful advice.
David Basey
Will and matt are great. They came in an emergency situation and saved the day. They were fast,clean,punctual and very friendly. I would definitely recommend Petri Plumbing
John Garza
They showed me the problems and we realized the pump needed replaced. They completed the job promptly and in a day. It was not the cheapest but they did disclosed the price upfront. They did a superb job. They were very conscientious. They communicated well, they were conscientious, and they knew what they were doing. I was very pleased with their services.
Lounise Williams
I had a leak that was starting to flood into my neighbors basement and we didn't know where it was coming from. I called Petri Plumbing and Strato (the serviceman) came the same day, detected the problem, and fixed it the next morning. Strato is professional, neat, clean and very pleasant. This is my second time using Petri Plumbing and I will certainly use them again.
Veronica Ortiz
Will Rivera and Matt George were amazing! They explained all of the work in full detail and answered all of my questions thoroughly. I highly recommend them both!
Teresa Leonardi
I highly recommend Petri Plumbing! Professional and super responsive. They keep you advised every step of the process and were extremely efficient. Thank you for your amazing service!
Theresa Gorlano
William was very professional and on time and I received an excellent job week done. I would highly recommend Petri plumbing
ross levin
Matt and Rickard were professional, friendly, and competent. They arrived early and quickly fixed the problem. And on a holiday weekend. I would definitely use them again.
Josh Blosveren
Highly recommended. The company was quick to respond and the pricing was reasonable. William, the technician, was great: professional, friendly, and clear.
Marie Adolphe
Matt and Will just provided the annual
service on my boiler and checked my plumbing. They were professional and thorough. I would recommend them and Petri plumbing.
Eric Roy
Reliable and trustworthy indeed! Quick service, very fair pricing and no hassles. Would recommend these guys to anyone. Strato, the serviceman who came over, was quick, efficient, and very personable. Thanks so much!
Sathish Naadimuthu
UPDATE: Michael O’Brien went above and beyond to remedy the below situation by personally showing up, (albeit still after the window), to make the situation right.
My ACs are now up and running 36 hours after they broke. Michael is looking into fixing another previous problem of a super noisy condensate pump. If he figures that out, will definitely be a 5 star update.
Patricia Hernandez
William Rivera was friendly, professional and fixed my toilet issue quickly. He also walked me through what he was doing and why!
Andrea Watson
Matthew came and fixed my boiler, he was very professional and knew exactly what needed to be done to get my boiler up and running again. I would definitely recommend him!
Michael Leung
Plumber showed up on time. Explained everything he was doing and why. He even insisted on wearing booties over his shoes even though I said it was not necessary. Will be using Petri for all our plumbing needs from now on.
Chad Boothe
Matthew George was a phonemail technician he was punctual. also went above and beyond his craftsmanship was superb I really appreciate the help!
John Lessen
From speaking to kyle michael petri ,chris,james,jeannie and arsen it was a experience that would get from your best friends. I cant say thank you enough for all your hard work and compassion for our situation. Thank you again. We will be singing your praises for a long time
Ghost dog 54
The gentleman, Matt, showed up promptly & was super cool, professional and sharp as a tack. He got the job done in no time flat was awesome
Stephen Zaneteas
Very professional service. Nice personalities and the plumbing team was fairly quick about my Boiler issue!!! I want one of the embroidered logo shirts of the company!!!!...Nice work, men!
James DeLuise
Couldn’t be happier with the work I hired Petri Plumbing to do. Very professional staff got the job done the right way in a reasonable time frame without any additional hassle or up selling on unnecessary work.
Stacy Zachariadis
I had a clogged toilet on Christmas Eve, and Petri plumbing was there with in the hour. The service was great!! Definitely would recommend them going forward.
Sara Attias
Joe was super friendly and professional. Had an issue with my water heater and he would not yield until it was fixed properly. So grateful would def recommend to friends.
Jodi Kreizer
Guys came immediately when we had a minor flood in our laundry room. They were extremely professional and did an excellent job. I highly recommend them and would certainly use them again in the future.
May Lau
Matthew was very helpful and professional in resolving the problem. He let me know exactly what caused the problem to avoid in the future. He was pleasant to work with.
Frank Falcinelli
Petri strikes again. Had no heat on my old circulation hot water unit and joe Hartman from Petri diagnosed the problem in short order and had us back up and running smoothly by the end of the day.
You want professionals. Call Petri
Cheney Wells
Super fast and efficient! Took care of clogged shower drain very quick. Technician William was so helpful.
Tim Dubnau
Will and Matt were great. They stayed a while and made sure my plumbing problems we’re solved right. Highly recommend
michael foronda
amazing service. was able to immediately resolve a plumbing problem that took previous plumbers several hrs without success. would confidently recommend !
Nick Wallendahl
Chris Petri was extremely helpful setting up the appointment within 24 hours. Manny was extremely professional and efficient. Life savers!
sukhjinder singh
Will and mat did a very good job especially in an emergency situation . They cleared a sewage back up and cleaned the entire area for my store. I would definitely recommend petri plumbing
Maury Feinsilber
Excellent communication, fast service, friendly, professional service. My first time using Petri and I recommend them. Joe and Dan, the technicians, were excellent.
Mike Haberman
Stratos from Petri Plumbing is the best. He's on time, reliable and very professional. I couldn't ask for a better plumber or experience.
Daniel Koffmann
Will was excellent. He addressed all the problems quickly and professionally and was a pleasure to work with. Highly recommend.
Simone Zain
Great experience with Petri Plumbing fixing an emergency at home. Professional and fast from start to finish. Would use again.
Susan Kim
Used Petri Plumbing couple of times. They were on time and professional. Great experience and it is nice to work with a reliable plumbing company.
Chris Garguilo
First off let me say what a company !!! They not only are professional but they are respectful and actual care about what was needed to be done. This company is the real deal ! Always will recommend and use Petri Plumbing.
Rosie Jacobson
Matthew was great and efficent! He quickly fixed our problem. My dad says it was better than going to the movies!
Genevieve Aniello
Will helped me quickly and professionally! He made getting my sink fixed a seamless and stress free especially during a pandemic!
Tahirra Khairoola-Enriquez
JR was very professional. I was pleasantly surprised that he put shoe covers on before entering the house.
He sent me an e-mailed invoice for the service right away.
Jeremy K
Matt and Eddie were wonderful and professional. Many thanks for the help!
Anja Riebensahm
Wow! Joe from Petri just installed our sink and dishwasher. First class job fly a first class technician. Truly a great experience.
No Name
Chris was very personable, generous, and patient in explaining my unique situation, helping me identify a best-way forward, and offering to help with any questions in the future. Such 'customer' service is a rare find.
Dame H
Petri reinstalled my improperly built boiler according to the manufacturers specs, something I'd mistakenly thought normal procedure. The piping is so outstandingly neat it's nice to look at!
Erik F
MIchele arrived and assessed the problem quickly. The problem was solved and we're back enjoying hot water and heat in our apartment.
Thomas O'Neill
The work was very professional and the workers were very courteous. They knew exactly what was wrong with the problem and didn’t beat around the bush. They went right to work and Completed the job. Definitely recommended.
ann marie johnson
Will was professional, on time, neat and fast! Very happy with the service.
Deborah Walden
I have used your service before and once again Petri was able to repair our problem quickly. Sometimes we amateurs have to go to the professionals! Thank you for saving the day!
karl walden
the job was done very professionally by Tom, he was very knowledgeable and courteous. The job was a little pricey, but sometimes you have to pay for excellence.
Carol Johnson
Will & matt was very professional and friendly. They went above and beyond to find a part that was very difficult to locate. They did the repair the same day and the work was excellent
Blaze Feury
I had a wonderful experience with Petri Plumbing. The response time was great and the service was tremendous. All at a very fair and competitive price.
Vib Sachdev
Matt and Will were great. They were very friendly and helped us with our boiler issues. I would highly recommend them.
Tim Caiazza
I've used Petri Plumbing a few time and each time I've used them I've been more impressed with how great they are. I'd highly recommend them to anyone.
Bobby Thomas Farley
When no one else could get the job done at my house, Petri Plumbing got it done in a few days.
Christopher Lopreste
Will and Matt did a great job clearing a tough clog! Very professional and did a great job cleaning up the work site.
Helen Vesik
Matthew was very efficient and friendly. I recommend petri plumbing for any plumbing issue. Matthew is was truly fabulous
Lillian Talmadge
Had some plumbing issues. Matt and Will fixed it with an ease. Checked all plumbing before leaving. Highly recommend them.
Beth Murray
Best plumbers I ever called! They kept me up to date with several calls and took care of the problem. Best service I've ever used.
Mary Boswell
These guys were great. They replaced my water heater in a pinch. They were fast and efficient. I would definitely recommend.
Joseph Poteet
They will work to resolve your problem, no matter what!!! . If that does not put a smile on your face, I don't know what is!! So call them up, get the work done, relax knowing you are in hands!!! While you are there, say hi to Jeanne and Mike, they are the best in the servie, don't miss out!
Robert Schoolcraft
Very good, prompt service with pleasant plumber and assistant. Only complaint was the price: $400 for the parts (OK) but $2,000 for labor on a 4-hour job!!!!
Michael Kestenbaum
We had a clog and Petri Plumbing took care of it that day. Great experience working with them and would definitely use them again.
Cody Duval
We had a backed up sink - Petri was super professional and fixed the problem. Thanks Will!
Ashley Sprain
Will and Matt are the best in town! They made it here after having a bad day and helped me with smiles of their faces! Fixed it in no time!
Natalie Nuding
William and Matthew were on time and quick. They solved my plumbing issue in a timely and professional fashion!
Pranay Reddy
Excellent communication and service. Very professional. The best plumber I've worked with in 20 years living in NYC!
Katar Varivarn
Will and Matt were very knowledgeable and great service. Even through this time of scare, they still came through and helped out my family of need.
ras ahm
Will and matt did an excellent job, they were very kind and helpful. They were on time, answered my questions. I would recommend them.
Dima _Gmail
Arsen and Dann are courteous, knowledgeable and extremely professionals. They did a good job to install a new boiler and repipe end of main to install a new steam main air eliminator in correct location.
Rocshelle Jefferson
Our plumber Matthew was quite kind and knowledgeable on finding and repairing the leak!
Sandra Allockan
I had an emergency water leak from my heater and the boys showed up for repair quickly, professionally and at a reasonable price! Thank you everyone!
Aviv Roth
William and Matthew gave us wonderful service cleaning out our drain pipes and maintaining the boiler.
Julie Tyriver
We have worked with Jeanne on several projects over the past few years. She is always friendly and easy to work with.
Joan DeFazio
came in time frame quoted took care of my issue worker was very courteous i will use Petri plumbing again if needed
Constance Sivells
Everything went smoothly and job was done promptly and courteously. Would not hesitate to call you guys again if needed and\or recommend you to others!
Mari-Lynn Staton
One of the best service calls I have had in the 36 years I have been a home owner. Thank you for restoring my faith in trades persons, just by doing what you said you were going to do.
Whipster Zorro
So far, so good. You might want to be aware that, after many years, we dropped a competitor because they turned into gougers and surly. We have liked your people.
nicole attardo
Best plumbing around the five boroughs! Very compassionate and understanding during times of need.
tumalay
Was pleased with the service from Michael and Chris. Effecient and knowledgeable. Fixed the issue in no time. Made sure I was happy and the issue was resolved. Thanks again in such a busy season.
Manuel Rodriguez
Stratos is a great plumber and person. Unfortunately I have the same problem again. I will call during the week to have someone come in again.
Peter Billow
Service was Professional, trustful and knowledgable. I have recommended them to my friends. These guys are mine 'go to guys' for all my needs !
Dee
Had an ice line installed. Dan arrived within the time window and was very professional. Hopefully everything holds up. Good company.
Charles Lakes
They were fine and did a good job. They were neighborhood people and were recommended by a neighbor. They were very efficient and polite. I was very pleased with their services.
Rob Siegel
Serviced my boiler in a clean and professional manner. Excellent customer service. Will and Matt were awesome.
Thanks
Kathleen Pequeño
Showed up when they said they would, was able to explain the problem and fixed my furnace problem quickly. Highly recommend!
Joseph Saba
Will was professional, friendly and knowledgable. Showed up on time, went the extra mile to source the right equipment and got the job done.
Ben Seretan
Extremely professional and timely service. We will be using Petri again in the future. Highly recommend!
Andrew Vaccariello
An incredibly professional team of experts who will go to great lengths to ensure customer satisfaction! I cannot recommend this team enough!
Carl Behrens
Was very delighted with service and would use this company again. Seem to really care, attentive, professional, on-time - very impressed! Thank you Petri Plumbing.
Nina Gottlieb
Will and Mathew were professional and responsive to questions. I appreciated their punctuality and frankness about my situation.
William Rivera
It's one of the best company to work for. Michael petri, Chris Petri, Michael O brien the whole petri team are awesome
Victoria Guerin
They gave me a discount, came promptly, did a good job and cleaned up after themselves. Highly recommended!
Paul Ramirez
The technicians at Petri, especially Joe Hartman, are excellent. They are courteous, clean, and knowledgeable.
Melody Beckles
Professional but prices were way too high. Got it done for half the price. I paid $100 just to get the estimate. They would have applied that to the cost of the job but again just too expensive.
Renny
Professional job and excellent results!
Really pricey.... But hope last another 10 years my water heat.
Definitely recommended!!!
jill rehmann
Will did a great job and left me a with a clear drain and some useful tips. Very pleased
Vilma Mejias
Thank you for coming over and servicing our boiler, for being patient and explaining everything to us, see you soon for the leaking pipe (separate entity). Thank you Joe from Petri
Thomas Rooke
I got excellent service and attention-to-detail when Strato came to inspect the plumbing of a property I was evaluating. Thanks so much!
Dale Eisinger
William and Matthew were prompt and efficient and knew exactly what needed to be done. Would recommended!
Steven Vlakic
Always responsive and good value for services
Kathryn Salam
Will and Matt were great. They repaired to radiators in my home.
Joe Melillo
Petri Plumbing are not only expert plumbers, but also reasonably priced and quick to come out!!
isobel abbot
Just had a sink leak and faucet repair made by Rickard and Matt. Awesome work! Timely! Great job!
As Ch
William and Matthew were excellent as usual. 2nd time receiving perfect service
Andrew Hunt
Matthew from Petri did quick ,professional and was very respectful in our home
Abdelaziz Boussaid (Abdel)
Have a very good experience with them
Yesterday doing a very good job on fixing
A old issue in my home ..they deserve an A++
April Canade
Petri has addressed our current issue and provided insights, information and varied solutions on other items that need to be addressed.
Ami Samin
Will and Matt did a great job.
Arrived on time, professional and friendly.
Thanks
James Luria
William and Matthew were fantastic - great service, knowledgeable, and great to deal with.
Brenda Hines
I had an emergency with my boiler and Chris made it possible to have a technician come to my house to fix the problem before that freezing cold day was going to hit back in November 2019.
Cynthia Muldrow
Matthew was very wonderful and prompt. He was excellent and would recommend
Anton Fallah
Mr William Rivera was my technician. He was super professional and thinks outside the box to solve a Problem.
Slaveya Starkov
William was great, he really helped us out!
David Nicol
I had a couple of issues but Chris one of the managers responded really quickly and resolved the situation for me.
Lucas McGowen
Strato showed up within a half hour and fixed my leaking sink! Highly recommended.
Fred Rick
Very pleased with the work and the courtesy of the technician. Not the cheapest you can find but the work was very good.
gwynne gauntlett
Great AC repair service just when I needed it most... on a hot summer day the day before guests arrived!
Barbara Mrozik
Matthew installed kitchen faucet. Pleasant manner, well done.
kimberly synnott
Jeremy was wonderful, fixed our problem and couldn’t have been more satisfied with them.
Allison Krieger
been using for service in a multi family building with ind boilers. they get the job done right the first time, every time, couldnt be happier
john carroll
They do the finest work and that is in comparison to all other trades and not just plumbing in Brooklyn.
David
Will and Matt came and did a great job and explained everything they did well.
Avita Bansee
Great service! Always comes as quickly as the same morning as we have lost heat on the coldest day this year.
Sarah Benstraum
They came quickly, diagnosed the issue, and helped move the fridge to a place where we could use it.
Anne Renda
1st visit - professional, knowledgeable, and very eager to explain what they're doing and how to avoid future issues.
Matthew Klein
Timely and helpful service from very friendly and professional technician (Strato). Got good advice and quick solution to our issues.
D
The customer series e was great and amenable. They did what they could to assist us in an emergency.
Perla Wander
Extremely competent and professional company. Did work for our organization., we are very pleased
A.L. Steiner
Helpful, fast, honest and pleasant company to work with and the plumbers know what they're doing!
Barney Lehrer
Matt and will did a great job. Punctual, professional and quick.
Rose Moriarty
Wiwilliam Rivera is an excellent plumber will use them asgsin
Edward McCammon
Job well done and in record time. Excellent
noor Aly
Great service!!!!! very professional and knowledgeable.
I would HIGHLY RECOMMEND this company.
Saul Raw
Excellent courteous and professional service. Expensive but worth it for us. Highly recommended.
Joseph Altobelli
Always very prompt and diligent. Glad to always do business with them.
Sharvil Patel
Had a boiler startup issue. Reasonable time frame to come out. Timely and complete work.
Chung Chiang
Matter was great. Professional efficient and worked cleanly
Rosemary Neglia
Matthew was efficient and professional. Great job!
Devereux Milburn
Amazing service from William and Matthew! Everything running great!!
Miguel Ortiz
As always, I'm very satisfied the Petri Plumbing service.
Anthpny Derico
Great service figured out what was causing a leak in my boiler when no one else could.
Michael Amoroso
Great service. They take the time to explain what's going on and give you options.
John Sedgwick
These guys are the best. Extremely thorough, knowledgeable and communicative.
Raúl Cuza
Always professional and friendly. They answer my questions in a way that even I can understand.
Jerome Cantor
William and Matthew were prompt, efficient, and pleasant.
Naz Rah
Matthew was very efficient , clean and very nice.
Gary Proulx
Professional. Efficient. Informative. Why call anyone else? Fantastic service.
Simone Newbolt
Excellent, Proffesional and extremely considerate !
We highly recommend this service