Reviews of Maxwell Septic Pumping. (Plumber) in Nashville-Davidson (Tennessee).
Maxwell Septic Pumping
533 Church St #102, Nashville, TN 37219, United States
Description
Information of Maxwell Septic Pumping, Plumber in Nashville-Davidson (Tennessee)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Maxwell Septic Pumping
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Maxwell Septic Pumping
John Green
New septic system install. Greg and his team were fantastic, had great communication and always on time. At the end of the job I became a bit of a pain but they took care of me and always did what they said they would do. I would recommend them.
Judith Maguire
Totally impressed with this company's customer service and professionalism. Scheduled the cleaning of our septic tank, and was kept informed of when they would be arriving. Tom was fantastic. Very personable, chatted with my husband, and answered questions he had regarding the system. Tom was very knowledgeable, and gave suggestions. I only wish all companies were so service oriented. Without hesitation, I will always use and recommend Maxwell Septic Pumping.
Phillip Collins
Made an appointment with Maxwell's to have our septic tank pumped. They scheduled me quickly for the job and kept me up-to-date on their arrival time via text. Dylan arrived to assist with this service. He was very courteous and professional! He was very knowledgeable and answered my questions. I was extremely pleased with Maxwell's service and definitely plan to use them again!
Megan Floyd
Maxwell is the absolute best. Responsive, professional, affordable - I can't say enough. The gentleman that came to our property even took extra time to explain our system to me (new to septic!) and was so kind. They went the extra mile replacing our riser that was already broken. Wouldn't go anywhere else for service.
Jim Fraley
While Roto-Rooter was repairing my septic system drain line, they recommended that I have my septic tank drained soon since it was nearly full. They stated if I did it now, I could save money not having that company re-dig up the septic tank access panel. They recommended Maxwell Septic. I called and had an appointment scheduled for a couple of hours later. The technician arrived on+time, was courteous and professional, quickly did the work, and re-covered the septic tank access. I was very pleased with my experience and would highly recommend Maxwell to anyone.
Ben Herrmann
Called Maxwell to get our Septic Tank pumped. I contacted them on a Monday and they were out by Wednesday, even coordinated for the same truck to pump two additional neighboring houses - and we all received a slight "neighbors discount". Good communication, punctual, polite and professional. Answered questions and provided a few tips. Would recommend and will use them again.
Suzanne
I had them pump out two septic tanks. They arrived on time and immediately started to work. We’re courteous not to drive on my grass. I showed them where the tanks were and they did not dig up more ground than was necessary. Very efficient and quick. Great communication as to when they were to arrive. Have delt with other companies, would recommend them EVERY TIME. Suzanne Flick
Meredith Andrews
Called first thing in the morning needing our septic pumped. Spoke with Whitney in the office. She was kind, professional, and got right down to getting it scheduled. Dylan was our tech who came out. He was professional, prompt, thorough, and very mannerly / kind. Excellent customer service and very pleased with work. Definitely a good company with outstanding staff; 10/10! Thank you Jonny for the referral and information to your company!
DARLENE KASINSKI
It is rare to see true professionalism in these days, but this company is tops. From the uniform that they wear, literally, in the field, communication second to none and the friendliness of the workers with smiles!!! We almost felt like we were in the Twilight Zone.
They investigated to find the problem and fixed it. We felt at a reasonable cost considering what they had to do. And they were intelligent! We hit the jackpot with this company! Thank you Greg, Austin, Dylan and all. :-)
Patrick Douglass
Had a great experience with Maxwell Septic (pumped our septic system). Cody was super knowledgeable and very helpful with all of our questions. Service was smooth and they arrived on time with a text when they were on the way as well. Highly recommend and will definitely be using them again.
Kent Williams
Second time I’ve used Maxwells septic and they’ve been great both times.
Tyrone H. was my service tech this time, super helpful and very knowledgeable about this service and future services. He called ahead and let me know he was on the way, was able to answer all of my questions about the septic clean out and about adding a new riser installation. Helped me get the right parts that I needed and showed me the price for the installation. Thanks
Rhonda Harris
Service technician, Tom, came to clean our septic tank. He explained the process, told us our tank was in good condition, and would return the next day with a supply of tablets to introduce bacteria necessary to keep our tank operating efficiently. He was courteous and friendly. We have used Maxwell for many years and have always been very satisfied with their service.
Karolyn Lawrence
I recently bought a home and needed to establish myself with a company for services. Plus, I didn't receive the care information from the previous owners. Come to find out, the system was not cleaned and emptied as I was told. The gentleman was very honest and thorough with his inspection and how the report would show pictures and a detailed report of his findings. I also asked several questions regarding maintenance and upkeep and again he was very thorough with his answers. I would highly recommend them.
Audrey Sweitzer
We have used Maxwell for our all our septic pumping and they have been stellar. Justin did a fantastic job this time and was helpful and professional. He was timely and courteous. I appreciate all of their staff and their flexible scheduling options. Recommend!
Troy S
I called to inquire about having my septic system serviced. Everyone else I had called were taking appointments 2-3 weeks out. I called and they set an appointment the very next day!! I received a phone call and email the day before the appointment. The Day of the service I received a phone call, text and email before they arrived. Tyrone was extremely professional in every aspect of the service he provided. He arrived on time and quickly pumped our septic system. I would not hesitate to contact them for any of your plumbing issues or needs.
Shannon Barberry
We recently bought a new home that has a septic system, which we've never had experience with before. We were unclear when the last owner's had it serviced and were experiencing some symptoms of it possibly being full so we called Maxwell Septic Pumping after a friend of ours recommended them and they were able to come out that same week! Our technician was Cody and he was super friendly and did a great job of explaining things to us as he went, especially since we were septic "newbies." Will definitely use Maxwell for all of our future septic tank needs!
Jay Culver
We used Maxwell for the septic inspection for our house purchase. They were very professional and prompt - gave us a window for their arrival and arrived on time.
The report came quickly - late that afternoon and included pictures and additional notes/ recommendations that we could do
They processed our order online and with a credit card. It really couldn’t have been much easier!
Billy Jackson
Had a septic tank ,That was full and needed it done asap!
Called and they were there in 2hours!!
Justin the tech was awesome! Great work and now my system is
working great!
Thank you! I will always use Maxwell , They are the professional !!!
William Jackson
Tree Maffei
Maxwell's cleaned out my septic tank today. Cody did a Great job. On time and very courteous. This is the second time I have used them and we are Very pleased. Highly recommend.
Josh Brinson
We had our Septic system back up out of the blue. It happened first thing in the morning and we thought it would be a day or two before we would be able to get someone out.
We called Maxwell and they were able to add us to the schedule that day and had out septic system pumped before mid-morning. They were very professional and they gave us a call on the way to our home.
We will definitely be using Maxwell for all of our septic needs and referring them to all of our neighbors.
Marshall Brown
I'm really grateful my neighbor recommended me try Maxwell Septic Pumping. They answered my call right away and sent out Jonny that same day to pump out my tank! I had waited too long to schedule service and was amazed. It didn't take long after my call and I was kept informed how soon he was to arrive. When Jonny arrived, he was friendly and professional and answered my questions as he worked. He quickly located the tank (I wasn't sure), dug down to the access cover, and got it pumped out. I asked if he could install an access cover at ground level to make future servicing more efficient and he did a great job. I will recommend Maxwell to my neighbors too without hesitation!
Annie Cox
Maxwell was super accommodating and had availability for me the day after I called. Dylan was wonderfully attentive, and explained everything thoroughly to this first time home buyer…give this mans a raise! :) will definitely be calling Maxwell for our next septic service.
Judson Broome
Austin and Jonny did a fantastic job! They were courteous, efficient, and did a super job explaining what they were doing and why. I had a lot of questions and they answered all of them and provided additional information that allowed me to be confident in the repair job that was performed. A+ work and customer service!
Kelli Garrett
A good friend (who is very picky) recommended Maxwell when I needed my septic pumped after purchasing a new home. Maxwell did not disappoint! They were able to come same day (such a blessing) and Dylan was friendly, professional, and knowledgeable, helping me better understand my system and how to maintain it.
Unfortunately, the truck accidentally caught an old cable line hanging over my driveway, taking off a corner of the soffit. Maxwell "made it right" by reimbursing me for the repairs. It seems like a given that a company would do this, but so many just shrug their shoulders and pass the blame. Maxwell stepped up to the plate, and for that, they have a customer for life.
I highly recommend them and will reach out to them first when I need my septic pumped in the future.
Mark Martinoli
I called and was given a next-day appointment to have my septic tank emptied. My technician arrived on-time and made sure to call before arriving. He was very professional and explained all the steps he was taking. I would definitely recommend Maxwell to anyone with any septic related issues.
Danny Dean
Cody was outstanding. He made it up our driveway and arrived within the timeframe of the appointment and got the job done. He had a great sense of humor and taught me a few things I didn't know about septic systems. Highly recommend!
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Jimmy Kimball
Dylan was awesome! Super professional and just an amazing guy. He was very friendly and even my kids loved him. Will definitely use again and can't recommend them enough.
Jeff Barton
I can not say enough great things about the service provided by Maxwell eptic! From their prompt arrival and professional skill set, they exceeded our expectations. I would like to give specific thanks the Johnny! He went above and beyond to ensure that we were taken care of during his time with us!
Jay Raymond
Had my septic tank pumped out. Justin was on time, professional, friendly and fast! I had the best experience you can have for this service. I recommend him and Maxwell to all. Thanks again
Kris Rowe
Great company. We just moved to our home and had no idea where the septic tank was located. They went above and beyond to pull info to find it, then handled our issues. They fully explained what they found, what we needed to do and then took care of us. Highly, highly recommend!!!
debby derryberry
I called Maxwell Septic to report a cracked septic tank cover. When Jonny arrived, we inquired about having the tank pumped out as well. He was very courteous and professional in proving the services we needed. We will not hesitate to recommend, or call on Maxwell Septic for their services in the future.
Julie Hull
Maxwell Septic Pumping is our 1st choice when it comes to maintaining our septic system. Tyrone was on time and was able to quickly locate our tank. He was extremely friendly and professional. We highly recommend Maxwell Septic Pumping.
Ashley Webb
I’ve used Maxwell on two different occasions in two different locations, and both times had the nicest and most professional men perform the service. Very satisfied with the results and will continue to call Maxwell for my septic needs!
Glenn Wade
Justin was a professional and went above and beyond to get us back up and running. I highly recommend him and Maxwell Septic. They were prompt, and helped us understand more about our system.
Franklin Rader
Justin performed our bi-annual pumping of the septic system with extreme care.
Why the use of the word, extreme you may ask? He was careful to avoid mature azalea bushes; he was careful not to let any residue drop on the driveway or surrounding landscaped areas; he was careful, while guiding unwieldy hoses, not to let them scare, mar or come in contact with two support columns in the carport and also avoiding other obstacles in the landscape.
In addition, he wrapped wire around the opening concert block, forming a wire handle, so in two years the next person will be able to access the opening more easily.
That’s more words than most people will read. That’s why I continue to rely on and why I highly recommend Maxwell Septic Pumping, LLC to service our needs.
John Henry
Tyrone came out exactly when he said he would be there and pumped 6000 gallons for me . Very good service and very professional . I will definitely use them again if needed and will recommend to anyone needing their services.
Mel Brazzell
Clogged septic tank causing problems. Called this morning, they arrived couple hours later. Very prompt, courteous and professional service. Operator was awesome! Highly recommend to everyone. THANKS MAXWELL!
Dewena Callis
The company was very timely, were here when they said they would be. Very nice and they did an excellent job. We were happy to see their equipment was new and clean. We would recommend them to anyone.
Theresa Chau
Dylan was extremely knowledgeable, respectful, and thorough. This is the first time we used Maxwell and it certainly will not be our last. Highly recommend Maxwell.
Randy Holcombe
They sent us a service reminder to have our tank pumped 2 years after they last pumped it which was unnecessary. Charged us an extra $50 to uncover the riser 6 inches under the ground that they covered during the last service. Love and learn....
Deahana Allen
I needed to have a septic tank pumped and had to have it done by the end of next day and of course that’s usually impossible getting someone at the last minute like that and i called many companies but they were the only one who understood my situation and worked with me every way they could to get it done when I needed it and that wasn’t an easy thing to do and they were on time , friendly and a did a perfect job !! You couldn’t ask for a better or more professional company in every possible way …
thanks guys ! !
Josh Payne
I have used Maxwell for a few years now. Always professional, on time and do high quality work. I recommend them to anyone.
Wes Ellison
the company was very helpful and quick to help me with my sept problems. Driver James was efficient and professional. He was polite and very knowledgeable
Thomas Ehlts
Maxwell inspected and drained our septic tank. Their service person, Dylan, was professional, informative, and efficient. Great service!
Steve Lawrence
Your technician, Dylan, did a fantastic job. Kept me informed as he proceeded, and was very friendly and professional. Thank you for the quick service.
Perry Sheehan
Had my septic tank serviced . Justin did an excellent job and answered all of my questions since I’ve never owned a home with the septic tank before I got same-day service within a couple hours of calling
Misty Luttrell
Very informative and knowledgeable. Great communication and helped us to understand issue. Will definitely give them our business for our future needs.
Linda Huskey
We had a plumbing issue and Maxwell Septic was on it ASAP! I highly recommend this company, Cody pumped out our system and he was very personable and did a excellent job!
Jerold Ireland
Arrived on time. Expert backing skills to get the truck in position without causing ruts in the driveway. Very friendly and professional, took only about 45 minutes to pump the tank out. I have used Maxwell's for many years and you should too!
Steve Gerda
Septic pumping service. Tyrone was the Technician, very professional and on time, courteous and new his job. Answered all my questions and concerns. Highly Recommend.
Terry Logan
Septic tank pumped. Our technician, Cody was prompt, professional, and polite. Would highly recommend Maxwell.
Andrew DAgostino
Maxwell showed up when no one was able to. Very professional service by Darron very knowledgeable and professional. Will use again! Thank you by the way for septic pumping
Jan Greenfield
Called to have our septic system pumped. Maxwell got out the same day! Very helpful and professional.
Ben Spence
Thanks you so much for making this affordable, painless and easy. We were displaced and the they made me feel like a priority. I will always recommend you guys.
Nick B
Great experience. They were fast, professional, efficient, and on time. Will definitely use Maxwell in the future.
J Dunahee
Our septic backed up today and we called several companies. Maxwell was the only company that seemed to want to help us out. They came out same day, had great communication throughout and they were on time. Blake was our technician and he was punctual, professional, and efficient. He answered all our questions and did an outstanding job. We will be a Maxwell customer now moving forward. I can't recommend them enough!!!
Justin Mercer
Called Maxwell on a Friday requesting to be added to their schedule to have our septic tank pumped, they were able to get us added for the following Monday and only gave a 2 hour window (way better than the 4 hour window most companies do). The driver reached out about 25 minutes before getting to our house to let us know he was coming, and when he arrived was extremely friendly and professional. He got the job done quickly and then was off. Extremely pleased with Blake (The driver) as well as everyone at Maxwell we interacted with. Plus I thought the price was fantastic! Would highly recommend using them.
Charles Badino
Rodney was on time, professional and did a good job. I have used Maxwell in the pass and will continue in the future.
Geoffrey Kennon
They were able to get me scheduled to have my septic tank pumped in a timely manner. Very reasonable price for having to locate and dig in order to access my tank. Thank you Jonny for answering all our questions while you were there. I would highly recommend Maxwell Septic to maintain your septic system.
Scott Baxter
Every 4-5 years we have our septic tank emptied. They did it well and promptly. There was an awful thunderstorm that came up midway during the process, but Dylan didn't miss a beat! These guys are excellent and we'll definitely call them next time! Very competitive price too.
AOL
We had a septic pumping done by Maxwell Septic on a system that was not at all documented with regard to location. Blake came out and spent close to an hour searching. He located the system and took care of business. Blane was friendly and courteous. He did his job efficiently and left things the way he found them. Well done! I would recommend Maxwell to anyone.
Camille Gressman
Unbelievable customer service. Absolutely exceptional. We will never call anyone else! Excellent, courteous communication. Very quick too. Our home inspector recommended them and now we see why!
Paul Cardenas
First of all I would HIGHLY RECOMMEND THIS COMPANY, well organized and professionally staffed, from Ms Whitney to Management-Ms Michelle to their Tech Mr Dylan. Thank you all. They provided details as to what will be done and how it will be handled. Great service and a great price 👍 …
Karin Roland
Mr. Maxwell cleaned our septic tank, and explained how we can proactively and systematically maintain it. We were impressed with his service, with ease of making appointment, with communication before appointment and with receptionist during initial phone call. We plan to be regular customers in coming years.
Darrell Meador
Dylan arrived on time and was very friendly. He not only performed the service that had been scheduled, he went above and beyond to ensure the whole septic system was operating efficiently. Would highly recommend Maxwells Septic Service.
Koren Martinelli
Maxwell’s services was amazing, from the staff on the phone explaining everything, to the service man who came to our house. They came out within a few days to empty our septic tank and all the work they did was spot on with what we were explained ahead of time. We will continue to use Maxell Septic for all our septic needs.
Ken & Laura Bodin
Being in the Real Estate business " Bodin Home Partners" I deal with vendors daily and quite honestly The service I received with Maxwell Septic was 2nd to none....Called on a Saturday, the called back on Sunday and did the Job on Monday ~ Johnny & Jordan came out are were terrific, great service, great price and very respectful & professional. I will always use them and send my clients there as well ~ GREAT JOB MAXWELL!
Kevin Killin
Used Maxwell for septic tank pumping. They are very professional, great at setting up times for service and communication. The service technician was super courteous and thorough.
Andi Dejarnette
Maxwells communication prior to arriving was great. Cody was outstanding from the moment he pulled up. He explained everything he did so we could follow the entire process.
J
Very professional and polite from the appointment setting to the gentlemen that took care of our septic pumping. Highly recommend this company.
Donna Larson
Had the company pump out my septic tank. I didn’t know where the septic tank was located, so they came out located the tank and pumped it out! They were very hard workers who were determined to find the tank, which they did successfully. I would highly recommend this company.
Marilyn Lopez
We purchased a new home for us in Gallatin, TN. Maxwell Septic came highly recommended from our Realtor. We needed to get a Septic Tank Inspection. They got to us quickly. They were timely and professional. Thanks.
kimberly fox
Maxwell was very responsive, prompt and professional. They were honest , friendly and very helpful. I will use them for septic services again.
Joseph Preston
Maxwell plumbing was on time, did a nice job of pumping our septic. The truck and the operator were clean and sanitary. They sent helpful reminders of when they would arrive and followed up by being there right on time! Great service, will use again.
Luke Meek
Friendly service. I appreciated the thorough report on our inspection, including inspection report and accompanying pictures.
2023 Update: Recently had Maxwell Septic pump our tank again. Cody was great, knowledgable and patient, answering all the questions I had for him. Will continue to do business with them!
Bonnie Lane
I called Maxwell Septic and left a message after closing hours. They promptly called me back by 8am the following morning and had me scheduled that day. They communicated with us before time of arrival. Our technician was very helpful, got the job done and went above and beyond to help us prevent any further problem.s
betty link
The company was very reasonable, did a good job; kept their appointment; we were very satiified. They repaired septic tank damage.
Danielle Gates
Cody was fantastic and so helpful when we had the system pumped last week. Friendly, informational and responsive and he answered all our questions.
William E. May
James was very polite and knowledgeable of what he was doing. Price was very fair and done in a timely manner.
StolenFox1
Maxwell has been extremely helpful with everything Septic related on a house we are purchasing. We are moving from out of state and do not have the ability to be on-site during all the inspections. As such, we are really counting on the professionalism and competence of everyone we have hired to perform services in our absence. Maxwell has more than delivered and we look forward to using them to properly maintain our Septic system for many years to come!
Fred Hager
Called to have my septic system pumped. This was on Saturday. Cory the service tech, came on time. He was very friendly and efficient. Cory answered all of my questions and left no mess. Maxwell has serviced several of my neighbors. All had a very positive experience. I would give 5 stars
Lance Lehr
Maxwell came out to pump out my septic tank. I had a another company come the day before & had a terrible experience. Maxwell was right on time & made contact throughout the day to keep me updated. The technician that came was a really nice & helpful guy. The entire experience was fantastic! I would highly recommend this company for your plumbing/septic needs.
Thanks!
Lance
Jeff Rush
Didn’t know septic pumping could be so professional. Was extremely impressed the whole process. Our service guy, Blake I think was his name, super friendly and professional. Definitely will reuse and recommend! Great job Maxwell!
Beverly Tidwell
Maxell Septic Pumping came to pump our septic tank and did a great job. Dylan was our service man. He was punctual, polite and knowledgeable. He explained everything to me before he started and when he was through let me know that everything looked good. We will definitely call them again.
larry brotan
This is my first septic system. Maxwell customer service is outstanding. From the initial call to the appointment reminders to Johnny the technician who came to the house. Johnny is a hardworking young man who represents the company very well. He was patient while working and answering my questions. Great job Maxwell Septic Pumping!!
Melissa Johnson
Michelle was very responsive on their after hours line. We were on a wait list due to cold weather to get out septic pumped. She checked in every day and had a guy come out first thing Monday morning. Blake was very nice and helpful! Also, they were the best pricing around. Highly recommend Maxwell.
Jody Vanderstyne
The Maxwell people were awesome. We needed extra service with cleaning our septic tank. The tank is behind the house so we needed extra hoses and a larger motor on the truck. Dylan was our five star man today. He was extremely polite and personable. He made a yucky job look easy. He has a contagious smile. Very professional. Whitney, in the office, orchestrated the behind the scenes set up, the same way. We will definitely be using Maxwell Septic Plumbing again. Thank you, both.
Nathan Vaughn
I don’t care to leave public reviews. But I had a great experience with Maxwell Septic and want my neighbors and community to know. The engineer that arrived to pump and repair my septic was amazing. The young man was very professional and knowledgeable. I didn’t realize it but we have two septic tanks. One for solids and another for water. The last ‘local’ company that came last year only pumped the water tank. So I found myself in the same situation with a overflowing septic a year later. The engineer from Maxwell Septic took the time to explain the architecture of the system to me. He then pumped the correct tank with the solids. On top of this great experience the bill was $350. The other four quotes I got were $450-$500. Great job and thank you.
Tyler McCullough
Maxwell Septic provided exceptional service. I had interaction with Murphy and Jonny, both of which were incredibly friendly and knowledgeable. Services provided were septic pumping and also installing a riser for our hatch. Highly recommend, we will be using them again when the need arises!
Jackie Carter
The folks at Maxwell Septic, were very professional, and kind and friendly.
Murphy the Tech, called a few times to let me know where he was and when he would be at my home. When he got here he was very professional and friendly.
He took care of my septic and then he was in his way. He had a very friendly attitude.
Joshua Norris
Maxwell was very professional and they were super fast with getting our inspect report completed. I enjoyed working with their staff and they were so excellent with making the process easy. I would recommend them to anyone....
Angharad Irving-Jones
Dylan was very professional and hard working. He showed up on time with high energy and focus to get the job done. He was able to answer all of our questions regarding the septic tank system and preventative maintenance instructions. It was a bitterly cold day but the weather did not hamper his time outside working. I will recommend him and Maxwell Septic.
TitanUp
I will never call anyone but Maxwell again. The service they provide is the best! On time, under budget. Friendly employees that actually listen to you and care! From the first call to the techs that did the work. First class!
Heidi Herzog
Septic tank pumping.
Dylan was my service guy.
I was completely thrilled with the professionalism, the showing up on time to the minute I was told they would be here, the communication from the front office and from the driver when he was on the way, and how easy of process this was.
My service guy answered all of my questions in detail… And I had a lot as this was my first septic pumping. He gave recommendations for using a product other than RidX, which floats on top, versus the bio tabs that they use that sink to the bottom and disperse better. I did not feel like I was being up-sold at any point, and chose to go with their recommended once a month enzyme.
The whole process was easy, smooth, and professional. As so many other contractors or service people either don’t show up, don’t show up on time, or don’t have this level of professional business acumen, It was refreshing to know that there are companies out there that still uphold the value of customer service, communicating clearly, and being professional.
Without reservation I recommend Maxwell Septic plumbing. Well done!
Billie Pete
Maxwell came out to inspect system for possible issue. They were very responsive, professional and thorough. Would highly recommend.
Mike Anderson
Wanda Tomberlain
Thank you Justin for a great service. Right on time and had everything repaired and working properly. Great customer service! HAPPY CUSTOMER!!!
Prosperous Utensil
Maxwell does a good job! They have always been good at communicating. For a project where they had to dig, they were careful with the equipment around the house and made sure to put the 811 request in beforehand. They have never surprised me with charges we didn't discuss beforehand. It's a good idea to pump out your septic tank on a schedule and Maxwell sends a reminder postcard so we don't forget. Septic Pumping every 2 years. They send me a postcard reminder with a discount. Septic Tank Risers and Lid installation.
Rachel Pope
I use this company for the maintenance of my septic tank. 5 stars! Dylan was very knowledgeable and professional. Overall, everyone I have dealt with here has excellent customer service!
John Miller
Justin came this morning to pump ny septic and was very courteoys and efgicient. Been using Maxwell to pump my septic system for 20 years. Always on time, courteous, friendly, and efficient. Highly recommended!
Bruce Rowen
They did a great job pumping out my septic system
They gave me next day professional service that was reasonably priced.
Tyrone made sure the service was completed and my system would not have any future problems
Adrian Buntin
Dylan came out and was quick and helpful to inspect the septic system on the house we are purchasing. Needed the company to come out in a small timeframe and they were helpful in some time crunches.
anthony mandriota
I use Maxwell fo Grease trap cleaning in restaurant. Neat, clean and on time. Would reccomend
Joey Morris
Called them to pump out a septic tank at one of customers homes, came out same day and at a great price!
Amanda Duke
Our septic tank had an emergency on a Sunday morning. After calling several people, Maxwell quickly returned our call. They were knowledgeable and upfront. When they came Monday to pump the tank, the young man who helped us was the best! He was kind, hard-working, and knew just what to do. We weren’t familiar with Maxwell before this, but we will definitely be using them again. Thank you so much!
Glenn Worf
First rate company, very professional, excellent communications, on time!! I’d recommend them to anyone!
Michael Sanders
Called for septic system pumping and riser installation. Quote was spot on. Communication with the company was simple. Technician was prompt and professional. Entire experience went smoothly. Fair price for services provided.
Timi Roberts
Excellent customer
service! Hardworking! Reasonably priced! Would definitely recommend them and will use them again!
Mike Boone
Septic tank was full and gassing up the house. Called and they were there in a few hours...Justin, was professional and hard working.
Morgan Alexander
Maxwell Septic was so easy to work with. They were able to get to my house to pump my septic system within 24 hours of calling and sent text messages to remind me of my appointment, to give me a heads up when they were on the way and when they were finished. They also promptly sent a receipt by email. They took care of everything start to finish and I didn't have to leave work to meet them. The best part was they cost less than the last company that serviced my tank. Highly recommend!
Mark Arzillo
Had them out 2 years ago to replace my septic system field lines. They were called to fix/continue where another company left off after major issues. Should have called Maxwell first. They were very professional, fast, and detailed. Very impressed with their work.
This review is actually after they reminded me that it was time to pump the tank. That too was super easy and they were in and out quickly. Very happy with their service and professionalism. I will continue to do business with them for sure and would certainly recommend to a friend.
Cayla Barrette
They were great through the whole process. Would recommend to anyone needing septic cleaning!
Melonie Smith
I called to have my septic tank cleaned and they came out the same day and cleaned it out within hours of my call. The staff were all very kind and professional!
Jean Gadra
We had a septic back up so a bit of an emergency. They made room in their schedule and were able to come out the same day. The service rep was professional, courteous, friendly and efficient. I can't say enough good things about the service. I have recommended this company to everyone I know!
Chellè McLaughlin
After making an appointment, Maxwell Sceptic sent a reminder prior to the appointment and text us an approximate time of arrival, very professional. They work quickly and efficiently, leaving no mess behind. Although a little pricey the service is definitely worth the extra we paid. We will definitely make use of their services in the future.
Marcie Marple
Maxwell's did an awesome job quickly and for a reasonable price!
Phillip Kesler
Austin at Maxwell Septic Pumping did a great job for us pumping out our septic tank! He was on time, professional, courteous, and had everything we needed to get cleaned out! The home office made sure that our septic treatment program was ordered so it arrived early to start the new year off with fresh tabs to keep the system in order. Thanks Maxwell for taking care of us year after year!!!
Eric Bennett
This was my first experience with Maxwell Septic. Professional, friendly, prompt. Great company
Jeff Hentschel
To say I’m a septic repair company fan sounds stupid, but I’ve had very good experiences with Maxwell. My fence company damaged a 4” line in the system, which had been puking since. Snap to day of install...there were some snags that popped up, and the technicians kept me updated with the progress. The fix was slightly under the estimate, which doesn’t suck. Recommended!
jamie gillespie
The staff handling the appointment was friendly and professional. Blake was the service technician and he was also friendly and professional and communicated with me about appointment arrival and did a thorough job cleaning my septic tank! It was great service all around!
Peggy Hooks
Cody pumped our septic tank. He was very professional, courteous and personable and friendly. He explained everything in terms I understood. I was updated several times today, via text, of his arrival and he was on time and efficient. When I called the office to schedule the appointment, Briana was very professional as well, and got us scheduled right away. other companies should strive for this same level of customer service. GREAT JOB guys!!!! I will definitely recommend you and will use your services again.
Helen Davenport
Very good service . Cody answer all my questions very professional. The last time we had septic cleaned out they pulled in yard a made a mess. Maxwell used driveway. I will be using them when we need something. Thanks so much. Helen Davenport
Chase Battaglia
Responsive, on time, honest, and professional. Couldn’t have asked for better service from Maxwell septic. I can now rest assured that my septic system is fully functional with no issues thanks to their extremely thorough inspection. Thank you, Maxwell Septic!
TheGibzone
Excellent customer service— timely, honest, friendly! Dylan, Greg, and Jonny have all provided great service. Everyone explained everything well, they showed up on time and did what they said they would do. Hard to find customer service these days like what they have provided. Will definitely recommend Maxwell to my family and friends.
Jeff McGinness
We had reached out to Maxwell to schedule an inspection for a home we were going to purchase, but ended up not buying. When we did finally purchase a different home, we came back to them and scheduled an inspection/pumping for our new home. The scheduling was easy, the team was responsive. Austin, although late (I have since learned he had a lengthy service call with the previous customer that day) did an excellent job. He was professional, had a great attitude and answered all our questions (we are new to living on septic). Austin more than made up for being late, we understand stuff comes up. I would definitely recommend Maxwell Septic and we will call again when it's time for our service.
Mark Brais
Dylan with Maxwell came on time to do a pumping and septic inspection on a house we are looking to purchase! He was very professional and did great work! We are closing on the property in a week and will be using Maxwell Septic and Pumping for every service on our septic system! Thank again!
Nathan Newbold
Our technician was Cody and he was extremely kind and explained the process. Unfortunately, as soon as Cody showed up to our address, it began to pour down rain. However, this did not stop Cody from quickly knocking the job out without limiting or skimping from the tasks he had to accomplish. Would highly recommend Maxwell and thank you to Cody!
Wanda Studer
He did a great job, friendly answered any questions I may have had. Thank you so much Cody.
Scott Elliott
Everyone was very professional. Whitney was very efficient. Blake was great and very knowledgeable. I’ll differently be recommending Maxwell Septic to all my family, friends, neighbors.Great company.
mbc24lakers
This place was awesome and accommodating. I called them last min to get our septic tank pumped they came out the next day. They where extremely helpful and knowledgeable. They explained to my wife different things we can do to improve our septic tank system. We have used them three times now and always the same kind of service.!
Russell Ali
Good quick service. We were buying a new house and the only issue I had was there was not enough water in a tank to check the flow and I cand I think that's something should be handled up front to ask because testing the flow is the most important part to see if the system is working. I mean that's what you're paying for in a service service for inspection and pumping.
Greg Butler
Maxwell’s technicians correctly diagnosed my septic issues and were prepared with the equipment and staff needed to address my issues. Cost of the septic pump/pump installation was a bit of a surprise, but I was also given other less-costly options. Happy customer.
Gina Stewart
Maxwell Septic Pumping was extremely prompt in returning my call and setting up an appointment to come out that day to pump the septic tank. Murphy was right on time, very efficient and knowledgeable and was able to resolve our issue quickly. I would recommend this company and will definitely be using them again.
Paul Morini
We could not be happier with the team at Maxwell and their owner Greg. We are new to the area and have never had a septic system before. Maxwell pumped and inspected the system, repaired the tank and installed a new leeching field. Honestly we expected a huge mess but instead the job the Maxwell team did was spectacular. Very neat, timely, we just can't thank them enough. I highly recommend Maxwell.
Laura Hitchcox
Dylan was awesome! Pumped both of my septic tanks and found the problem with the fluent pump. Fast, reliable and fairly priced.
Dana Shreeve
Once they got there they did a good job . I believe there was a mixup about what time, I called and explained that I had to get back to work and they got there fast and where finished in know time and did a good job Thanks Cody
Ronald Hopkins
I was able to reach someone at 8:30 P.M. that answered any question/concern that I had. She was able to dispatch a unit as early as 8:00 the next morning. The technician (Austin) was there PROMPTLY on time and ready to go!!! After a very short time, maybe 30 minutes, repairs and work were completed in a very satisfactory manner,, and all was well. I won't go anywhere else but Maxwell for future needs.
Jeremy Veatch
The Maxwell team installed a 3 tank septic systems with a pump for us. They did it so fast I could not believe it! Very professional and easy to work with. Office staff are extremely responsive and helpful. Greg and Austin work quickly and thoughtfully. They took great care with our property and I highly recommend them!
Abby Strader
We couldn’t be more impressed with this company! We called Maxwell with a septic emergency after 5:30pm. Even though it was after hours they understood our situation and quickly sent a truck (answering prayer I might add 😂) that arrived within 20 minutes. Cody was awesome-very professional and knowledgeable. He solved our issue even though it kept him much later than his normal work day. We won’t forget the care that Maxwell showed and we definitely recommend them!
Seth Buntin
Dylon came and inspected the septic system of a house we had made an offer on. He was timely and helpful and we recommend this service for any home buyers needing the peace of mind with a potential new home purchase.
Mary Willis
Rodney was super helpful and polite. The whole process was very quick and efficient.
Glenn Stribling
Excellent experience. Made the call to Maxwell for a septic tank pump out. Not an emergency, but they were able to schedule for early the next day. The technician, Dylan, was on time and called ahead. He was also extremely pleasant. He quickly found the tank and got to work. All finished in about an hour. Price was on the low end of the quotation range. Excellent service from Dylan, Rachel, and Michelle. Highly recommended! Thank you!
Frank Burger
I had to have my septic tank emptied, and the company I usually use was too busy to get to it, so I called Maxwell. They were professional, arrived when they said they would, and the young man, Cody, who helped me was extremely friendly, knowledgeable, & gave me information I was unaware of after 30 years of dealing with this. I would recommend this company to anyone. They were also quite a bit cheaper than the other company I had been using.
Holly Rickett
Overbooked themselves during my original appointment time but quickly rescheduled for the following day.
Dona Prost
The entire experience with Maxwell was awesome. They clearly communicated everything through the entire process, from the first call to the office until the job was done and paid for. Perfectly walking that line between personable and professional, I had no doubt all was being done correctly and the best way possible while still feeling like they cared about my individual problem and solution. And for less cost than expected! Will stay with Maxwell for all future needs. Thank you!
Donald Luth
I liked the guy that came out. Job was done quickly and he finished up as promised.
Joey Kinsler
Outstanding service and professionalism. I would recommend Maxwell Septic to ANYONE in the summer county area. Their service tech, Cody, communicated very well, he was on time, and he went the extra mile and helped with an issue with my septic cover that I thought was going to cost me a good bit of $$$!!! Thank you again, Maxwell Septic and Cody!!! You have another customer for life!!
Joey B
Called yesterday at 3:30pm for septic tank to be pumped. Done today by 9:00am. Quick response and professional. Nice equipment. Thanks Maxwell for getting the job done quickly.
Tim Tohill
Maxwell did a great job pumping my septic tank. They had to locate my tank and dig it up around my flower beds. They we extremely careful trying to dig around my plants. They did a good job reaching the tank and putting everything back together. I highly recommend them.
2Perdue Progress
Austin did an AMAZING job! He was thorough, professional, gracious and just downright nice. Greg also went above and beyond on providing additional explanations and was a huge help. Definitely will call Maxwell again!
Kelly McDonald
Septic tank pumped, routine. Had to do a bit of digging as is an older house. They were quick, easy to work with, very affordable and great service!
They keep photos and records for future reference.
Thank you all so much!
I will recommend you to my friends and neighbors!
Richelle Squires
We recently had them at our home. Cody was AWESOME. He was very polite and knowledgeable. He was kind enough to fill in the small hole our son dug looking for the septic lid before he got there. We will call them again in the future.
Lisa Frank
I called Maxwell septic late night over a weekend and they were able to come out late the next morning. Our tech Ryan, kept me informed of exact arrival time and he explained everything that was going to happen with the service once he arrived. It was pouring rain and he did not miss a beat. Service on a weekend is never cheap but it had to be done and Maxwell came through in a pinch. It is much appreciated.
Andrea Maffei
Had a clog in the septic system. Gave me a great price and came out and fixed it the next day. Will definitely use in the future. 10/10 recommend!
Benjamin Bounds
This is the second time we have used Maxwell services, and both times we were so happy with the results. The technician was Cody and he was such a hard worker and knowledgeable and pleasant. We definitely recommend this company!
Savannah Brewer
The man that came out did an AMAZING job on our septic tank. We had no idea where it was and he it found it quickly. The gentleman was respectful and incredibly good at his job. If you need any septic problems you.can count on them. 100% recommend.
Corey Cross
Justin was amazing! Super quick response and very knowledgable.
Jennifer Schneider
Company was very helpful in explaining the services since this was my first time having maintenance on a septic tank. Cody came out to pump tank and was on time, communicated about everything, very professional and helpful with questions. I would definitely recommend this company to others and will continue to use them in the future.
chad motheral
Excellent response. had a previously scheduled company cancel on me the morning they were to show up and let me out in the wind. Maxwell to the rescue they were on site a few hours later and saved the day.
Melany Klinck
When our septic system failed Christmas week, Maxwell sent Dylan out the same day we called, which saved the day since we had guests at the time. A couple of weeks later they came again on short notice since the tank had filled up. Excellent service, good communications, came when they said they would. Dylan was very courteous and helpful both time. Highly recommended.
Bobby Holt
Murphy did a great job! He was very pleasant and easy going, fantastic attitude! Maxwell Septic will be highly recommended to all my friends. Appointment and follow up were excellent. Thank you for great service and good pricing
Molly Elmore
I highly recommend Maxwell Septic Pumping. The work was done timely and professionally. Dylan was the worker/employee that did my work. He is very polite and went about his job with total efficiency. I would use them again if it is necessary. Joan Elmore
Stephanie Snyder
Cody was very respectful and took the time to explain things to me. Thank you!
Joshua Reece
Great customer service. On time, friendly, and didn’t try and do a bunch of “up selling” unnecessary items.
David White
My agent had me contact Maxwell Septic for inspection on a home we were looking to purchase. They were exactly on time, very detailed and took the time to let go over all the details and answer my questions. They gave me an all clear, so I'll be calling them down the road for my next service.
Andrea Stupka
The Maxwell people were all helpful and efficient. They worked late to clear our septic tank. Austin was especially helpful and provided experienced advice to help avoid future problems. We were and are very grateful for their services.
Daniel Rolph
Absolutely a life saver, we had a lift station overflowing, had a service that wasn't showing up and Maxwell came in to save the day. They kept up with the pumping through the night and all day, avoiding any further spilling. I can't rate them high enough and whole heartedly wouldn't hesitate to refer them to my own family and friends!
Don't bother with the other guys, save yourself the trouble and go straight to Maxwell, easily the best!!!
Sincerely,
Daniel Rolph
Becky Carter
Tyrone did a great job cleaning out the septic tank and we are very pleased with our service!
Justin Woodlee
They were a great company to work with. They called a day before, gave me my time frame and then was given a call by the driver who was right on time within the first 30 minutes of the 2 hour time frame. I wish I could remember the name of the gentleman who came out because I want to give him a shout out for being very professional and working very quickly and making the process easy and painless but unfortunately I am terrible with names. Everyone I spoke with through maxwell was very cordial and professional. Would definitely recommend their business to anyone who needs septic tank services.
Tammy Todd
Blake was awesome. Maxwell pricing was considerably lower than anyone in my area and they did same day service. All around wonderful experience
Thomas Rohrbeck
The Service Tech, Cody, was a very friendly, courteous person that fully explained the repairs he was making. He also told me how to properly maintain my septic system to obtain max life of system and time between pumpings. I was overly pleased with Maxwell Septic, their fair prices, and would highly recommend using them for all of your septic/plumbing needs!
Keith Showalter
Maxwell people we so helpful, courteous. Just what we needed when facing the reality of a failed septic system. They guided us through the process with professionalism. The on scene people, Greg and Johnny, were excellent.
Cheryl Gatto
Maxwell Septic has always been extremely helpful. My tech today Cody was prompt, polite, and very professional. Routine maintenance visit but still great service.
S Bry
Tyrone was awesome!! Great service! Definitely will use in the future!
Smilin'
Simply put - Maxwell Septic Pumping is excellent.
- service, including cleanliness.
- speed of service, including exact ETA windows and texts updates. No wasting your time.
- technician and their service - friendly and knowledgeable about their work.
- customer service - simply the best
- ease of payment
Personally used their service for years and have no reason to change.
Jessica Icobelli
I have to say I was lucky to come across Maxwell because they did what other companies were unable to accomplish which was locate our tank, repair and clean it. Even though they had to dig up the yard, during a rain storm, they left it in excellent shape. They were very appreciative of the business and couldn’t be nicer. I also need to say that this great experience in a not so good situation started off with with a very knowledgeable and helpful girl who took my call at the office. I would highly recommend Maxwell Septic Pumping if you are looking for an honest, knowledgeable and hard working company.
Dave Stripling
Prompt, responsive, professional and friendly, and they didn't try to work up the price from the original quote like some other places do. We asked them to drain the septic tank and look at a possible clog in the line, they quoted a fair and reasonable price, and that's exactly what they did. Great service. We will use them every time.
Judy Hall
The young man ( Murphy) that came out and pumped my septic tank was awesome!!! He was very professional, friendly, efficient, and knowledgeable of his job. The ladies at the office were very professional and friendly on the phone, they had me ready for the next day and I had called late in the evening! I absolutely recommend these guys to any and everyone!!!!! AND TO BOOT THE PRICE IS GREAT!!
Janice Meadows
Highly recommend Maxwell. Fast response time, excellent work and extremely polite and helpful technicians. Dylan and Austin were great. Could not have asked for a better team. Maxwell is the best!
Amanda Nichols
Maxwell was absolutely fantastic! I had septic issues where I used other companies to pump my tank and install tight lines and nothing fixed my problem. Maxwell came out and added an overflow tank and extended my field lines to the back of my property. They were always on time, gave me a heads up before coming out, and communicated everything they came across. My particular job required a lot of patience as Lee Company was contracted (by me) to do the electrical. Lee Company failed to meet expectations in many different ways and caused my job to be extended by about a week. We were expecting heavy rain during this delay which could have caused my system to float, causing more damage. Maxwell was aware of the pending threat and took immediate action to make sure my system stayed protected from the elements. I am so incredibly impressed by the quality of work I received from Maxwell and wouldn't hesitate to recommend them to anyone who may need them!
Boone Luna
I am a Plumbing Contractor had a commercial business that was about to send all employees home! Called Maxwell Septic which quickly sent out Rooney. Glad to see the work ethic and professionalism of this young man! Maxwell keep up the great work and be proud of your employees!! Thanks again from All-Pro
Liz Da Silva
We were referred to Maxwell Septic Pumping by our neighbor down the street and we were very happy with their service. They had to come out twice to take care of our tank but it was done very professionally and in a timely and very coordinated manner. The 3 guys that came were polite and friendly and very informative and gave us some great tips on how to maintain a septic tank (we have been city sewer residents for ever until now). We will definitely be calling them for our 2yr service call! We had our tank dug out, cleaned out and had a riser installed. Pricing was a bit higher than expected but well worth the service and attention. Thank you Austin & Patrick y'all were awesome and quick! We are happy and satisfied first time customers!
Samuel Hammock
Septic tank was clogged and almost full. Sewage was bagging up in the house. We called and they called us back within 5 mins.
They put us on the schedule right away and was able to fit us in early the same day. I loved that they were on time too.
Tech was professional yet friendly and knowledgeable. Awesome experience. I definitely recommend them!
Jason Wilkerson
Outstanding experience! This company was very responsive and had me scheduled within 5 minutes of sending a message to them on their site. My technician (Murphey) was on time, friendly and knowledgeable about my system. I will definitely use them again for routine maintenance on my septic system.
Markel Sewell
We love Maxwell Septic! They pump our septic system every couple of years and have also helped us out another time with an emergency situation. They are always dependable and professional! Great communication as well :)
Robbie Newlin
Murphy was the most polite and professional service individual I have dealt with in a long time! He called prior to arrival, was on time and cleaned up afterwards. Very satisfied. Highly recommend!
Valerie Necci
We used them to pump our septic tank and they were great! The woman I spoke to on the phone, to set up the service, was very friendly and helpful. The tech that came out to pump was on time, friendly, helpful, and professional.
Tommy Williams
Justin did a Great job! Highly recommend this company!
sally payne
Maxwell Septic Pumping is AWESOME! They were out within a couple hours the same day I called in. Mr. Cody was very Professional Respectful and Kind! I couldn't have ask for anybetter! I will definitely be calling Maxwell Septic Pumping again for needs that may arise in the future. Maxwell Septic Pumping is very AFFORDABLE and provides many services you may not know they provide. I'm so thankful neighbor's on HIP WHITEHOUSE FB PAGE recommended MAXWELL'S SERVICES. I WAS PLEASANTLY SURPRISED WHAT AN AFFORDABLE AND RESPECTFUL BUSINESS MAXWELL SEPTIC SERVICES REALLY IS!!!
Lisa Nucci
The technician, Rodney took time to answer my questions and provide information to help me maintain my septic system after he completed a repair. I have no experience with a septic system and I appreciate the time spent educating me about the septic system I inherited. Rodney was punctual, efficient and professional. I highly recommend Maxwell Septic Pumping.
Deidre Dechira
We had a water back up on a Sunday afternoon, after reading reviews I called Maxwell Septic. Due to a heavy workload they weren't able to get anyone out to us that day, but they scheduled us Monday morning. Dylan called Monday to let us know he was 20 minutes out, he arrived on time, was friendly and got right to work. Dylan was able to empty our septic as well as unclog it. He didn't leave until he had us flush all toilets and run water ensuring all was working. Great service, very professional and quick too!
jamie dill
Blake came and emptied out our septic and was so professional! No hidden or Upcharges. I would highly recommend. I will most likely continue using for our on going septic maintenance in the future! Great job!!!
Dusty Wilcox
I would totally recommend this company we are repeat customers and have been very pleased with all aspects of the company. Cody showed up on time and did a wonderful job. When asking questions about our septic Cody was able to answer anything.
Horse Crazy
Maxwell was referred to us through our realtor (David Balfour @ Re/Max) My sister's house was in need of an emergency help. She contacted local companies and didn't get any responses so we gave her Maxwell number. She received an immediate response that evening and had service done the next day which was on weekends. She was very pleased with their quick service and honesty. So we also had their service done for routine maintenance in the following week. We are very happy with their quality service and honesty work. Price was good. We highly recommend Maxwell to everyone.
Annette McCoy
Patrick was professional and informative. He answered my questions thoroughly. He was on time and called before he arrived. He cleaned the septic tank and was completed in minimal time. Also when scheduling my appointment, the women I spoke with was professional and was able to get my appointment quickly. I would highly recommend the team at Maxwell Septic Pumping.
Henry Brown
The gentleman murphey who came to my house this morning was very respectful and very knowledgeable. He called ahead to verify my appointment and arrived exactly when he told me he would. He explained everything to me and made sure that I understood every step of the process. I had to head to work but watched everything on my cameras. He worked extremely fast and double checked his work cleaned his mess and had me rolling in no time. Not to mention The bill was $200 less than any other quote from competitors. With all that said Thank you murphey for the excellent service I will definitely be using Maxwell in the future for all my septic needs service needs.
Lynnann Reid
This is the second time we have had Maxwell pump out our septic tank and it has consistently been a good experience. The operator was prompt, friendly and worked quickly. Highly recommend their service.
Gerard Holtman
Used Maxwell Septic for the first time. They pumped out our septic tank.
They came, I think it was the same day I called them. They were very prompt and we were completely satisfied with the job they did. I would not hesitate to use them again
Greg Buzek
We had septic tank full and backing up on the weekend. Others told us it would be 2 weeks. Maxwell was able to respond same day, on time, professional. Highly recommend.
Daniel Bradford
I will recommend this company for septic tank services anytime. I was scheduled to have my tank to be pumped but the guy never showed up. We needed it very badly and maxwell came out the same day. The young gentleman Cody was a blessing 🙌🏾 🙏🏾 …
Brandon Cox
Cody was great! Very helpful, nice, honest, and professional. He pumped our tank and provided recommendations on improving our system. Highly recommended and will do future business with.
geoffrey smith
Cody did a great job for us last Friday. Thanks especially for working us into your schedule on short notice. We had a party that night and Maxwell saved the day! Much appreciated. Best regards and thanks again.
Geoff and Patty Smith - Courtney
leslie loven
Been 8 years since we’ve had our septic tank pumped out so it was time!
So glad I called Maxwell, as Dylan was very polite, enthusiastic and a great communicator.
Definitely will use them again.
Anna Burnett
We own a. plumbing company and we use Maxwell Septic to pump all of our septic tanks.They are always on time, professional and do a great job.
kiki dee
We’ve used Maxwell for our septic tanks in the past and needed our tanks pumped again. They got us in the same day for two properties, they’re professional and easy to contact. We’ll be using them in the future as well.
Dan Miller
Maxwell did a fantastic job on short notice doing a septic pump out and inspection for us as part of a purchase transaction. They were easy to schedule with and the field technician was informative and explained what was happening.
Charlotte Gooch
Austin was professional and friendly. Handled the job very efficiently. When I called it was an emergency and the appointment was set up very quickly. I will use Maxwell Septic Plumbling again.
Sabrina Bennett
Greg and Dylan were courteous and arrived within the time frame given to pump our septic system. Greg explained everything he was doing and why and also gave us pointers for keeping the septic system in good working condition. Highly recommend this company.
Michael Conatser
Cody came out and pumped the septic tank and was very knowledgeable! Great service and will use again!
Earl Patrick
Arrived on time. Great service. Tom was very professional and knowledgeable about his work.
Thanks again
Erin Dominguez
We were very impressed with Rodney who came out to do our septic inspection. He was friendly, professional and answered all our questions. All our interactions over the phone with the office staff were also excellent. Similar services from other companies in the past do not even compare.
Jayne Coleman
Maxwell Septic was very professional, communicated with me timely, and got my appointment scheduled in less than 24 hours of my call. My need was not urgent, but their promptness was awesome! Thank you, Maxwell, for a job well done. 😊 …
Dina Marks
When we moved into our new house last year, we learned that we have a septic tank, but that the previous owners had no idea where it was, and as such, it hadn't been cleaned out in the 37 years that the house has stood. So when the water started backing up last weekend, we were super stressed because we knew the tank needed to be cleaned, but we didn't know where it was or how deep it was. Maxwell Septic was awesome about coming out to the house quickly (next day), explaining in a clear and upfront way what needed to be done, helping us find out where the tank was, and then offering us a choice of digging the hole for us, or coming back to pump after we'd dug the hole. Their prices are reasonable, they are friendly and helpful, and they are quick to schedule and arrive for service. We enthusiastically recommend them for both emergencies and for routine cleanings.
John Foreman
I could not be more please with the services provided at one of our commercial accounts. Michelle was quick to answer the phone and professionally took care of all my questions and found a time for services that worked well for my customer. Rodney was the technician that worked on site. He called us in advance, tutored us on the proper maintenance of this particular septic system, and was helpful in every way. It's no wonder Maxwell Pumping is our go-to source when we need septic or grease trap services.
Suzanne Hesson
These men’s were so nice and professional. I will recommend this company to anyone. We had our septic tank cleaned out. Live the emails and called me on they way out. How they cleaned everything up. I was beyond thrilled with my service
mark wilson
This was my first time needing the services of a septic pumping service. I had no idea to call, so I asked a friend and he recommended Maxwell. The technician (Rodney) was on time and went right to work. Friendly and professional. He was able to answer all of my questions. I’d highly recommend Maxwell for anyone needed septic tank service.
Renae Cole
Maxwell got out to my house the next day. We had our septic tank pumped. Scott was great and professional. I will definitely use this company again.
John Kerr
Rodney was great!!
Called when he was 10 minutes away and was prompt to scheduled arrival time. He was very friendly and professional. Rodney is very knowledgeable and answered all the questions I had. I have used Maxwell a couple of times and it’s the same great service every time.
Michayella Adame
Trustworthy, reliable, service that won’t break the bank! Loved how they came out as soon as possible. They respectfully educated a new home owner like myself, explained my system and how to maintain it. Great job!! I will definitely return and recommend them to anyone in need.
Ruth Gaston
I was quoted a much higher price from another company, thankfully since they wanted me to pay them before the job was done and it was so expensive I had to wait a few days. In the meantime someone in my family referred me to this highly reputable company. They were very nice and the service required was much less extensive & much more affordable than what this other company quoted. I also appreciated that they discussed with me what I could do to prevent further issues. This other company would’ve charged me about 60% more! Also appreciate that they arrived on time and were friendly and professional!
David Gares
I called them and they had the truck out the same day. Cody did a great job pumping out my septic tank. I’ve had septic repair work done from them before and they always do a great job.
buford byers
Had the septic tank pumped! Jason did a great job of performing this task!
Mark Sharp
Dylan came out and pumped out my septic system and did an inspection as well. On time, efficient and very professional. Would use them again.
Chelsea Fisher
Excellent service. We are new to life with a septic system. When Murphy, from Maxwell services came out I was able to ask questions and learn how to care for the system. He did a great job educating me on how to maintain a good system.
Bill Webster
Great service. Very nice young man who was very accomodating
Michal Irwin
I am very impressed by this company. They are kind, professional and efficient. Austin and Greg took the time to answer every question I had about the septic system and the repair they were doing, so I ended up learning a lot on the day of repair. Michelle was also very informative and great to speak with over the phone, working overtime and available any time I called!
Lauren Taubman
As a real estate agent in the Nashville area, there are always last minute issues to be fixed to get a contract to close. Maxwell septic went above and beyond for my clients and myself to inspect a septic system the day before AND the day of closing. Michelle was always so professional and a delight to speak with, Austin the inspector was knowledgeable and helpful throughout, and Greg the owner made it all come together. I will be calling for all future septic needs (before an emergency strikes again). Thanks Maxwell!
Darrick Lashley
Recently had tank cleaned. Gave me a time and did not say not available. Gave me a morning time and was prompt. The gentlemen was very nice and took time to help me understand the septic tank and how I could improve it. Polite. Friendly, Quick, on time. I will deal with this company again.
Ronald Wiley
Maxwell did routine pumping of septic tank and trouble shooting of a clogging issue. Service was prompt, congenial and serviceman seemed to know what he was doing.
Sabrina Dodd
I was so impressed with this company! I’m new to septic tanks and had no idea what to do when we bought our house and had the suspicion that our tank might be full. I called and spoke to Michelle and she immediately put me at ease, explaining every step of the process to either have it pumped, or have it pumped and inspected. Since we are both new to septic AND this house, we opted to have it inspected as well. She was even able to fit us in the very next morning! They gave me a thirty minute courtesy call and were here just when they said they would be. Both of the guys were incredibly polite and patient. The one gentleman located our septic tank, showed us where it was and then walked us through exactly how it works, what they do when draining it, and how he was going to inspect it. Luckily there were no issues, so they finished emptying the tank, shared some information with us about proper care of your system and how to prevent issues or backups and then they were on their way. It was quick and painless and we’ll definitely have them back when the time comes! Highly recommend!!
deb peterson
I have had Septic service done for over 30 years, Murphy came out to pump ours today from Maxwell's Septic, and I was so pleased with his work. He was professional, curteous, and kind. I will use this company again. I highly recommend them.
E P
Best service I have every received. The service guy was very courteous and professional. He took the time to answer all my questions and was very knowledgeable. He completely pumped the entire 1000 gallon tank. I will definitely use Maxwell again.
Lyndsey Traughber
Murphey came out and did a septic tank pump out. He was professional, informative, on time and the pricing was very reasonable! I hope it's a long time from now, but we will use them again when the time comes.
FmCulley
I had to call Maxwell Septic at 9pm and they answered right away. The woman was very understanding and sweet. She sent Murphy out first thing in the morning and he is awesome. This whole company goes the extra mile to help their customers. And the price !! Extremely reasonable.
I'd give them 1000 stars if Google would let me
A huge thank you to everyone at Maxwell Septic !!
Allison Phillips
Maxwell Septic Pumping is the best! Very professional, nice, affordable and quick service. Called on a Friday and they were out the following Wednesday. Very responsible about the covid-19 regulations. Also they will mail you a reminder with a coupon when it's time for a pumping. Great service! Would definitely recommend!!!
jon moss
Dylan was amazing. Was very knowledgeable, nice and friendly. He was quick with his work and getting the job done. Also gave me some good advice on preventing problems in the future. I highly recommend maxwell septic
M Todd
Maxwell Septic is always easy to worn with. Their employees are always friendly and professional. I love that they always arrive during the arrival window, which is a reasonable 2 hour window, and call when they’re about 10 minutes away.
Denise Blumenthal
They pumped my septic tank. I called at 7:30 am and received a call back with in 30 minutes and were at my home at 10am. Very reasonable on price. I would recommend them to anyone
David Sean
Septic system pumped. James was awesome and a very friendly guy! Thanks y’all!!
Tara Fager
Michelle was friendly and very responsive and helpful in getting our client scheduled. They were able to fit us in pretty quickly and once the inspection took place, the report was in our hands that afternoon. I will definitely use them again for other clients in the future.
John Richardson
You cannot ask for a more professional and customer oriented company. I've had two experiences with Maxwell Septic and both have been five stars. They genuinely care that they get your problems solved in a quick and timely manner. I highly recommend that if you're having an issue with your septic system that this is your first call. You will not be disappointed!
Deborah Lormand
We had a major problem with our septic system. Had it emptied 2X in 2 months by a different company that said "it's just all this rain". So I called my brother who's owned his Septic Systems in MO. over 30yrs. & he told me what he thought, & what kind of company I needed. I did my research before calling Maxwell Septic & I am so glad I did! They immediately sent Rodney to empty the tank. He was very professional, polite, found the problem in the field lines, & also told me to call a plumber cause I had a leak or plugged drain. I did & he was spot on. Got that fixed. Next came Greg & Austin to replace the field lines. Very professional & super careful unloading & loading the backhoe & around the chain link fence. They took great care in fixing the problem & replacing the dirt, and answered all my questions. Thank all of you for your help. Highly recommend this company.
R M Hines
I live in NC, but my elderly mother and terminally ill step-father had septic issues in Nashville. I was able to arrange a visit by Maxwell's to address the problem. Everyone with whom I interacted was extremely professional and abundantly helpful. I cannot thank them enough for making, what I was certain would be a time consuming and difficult, one of the easiest commercial interactions I have had in many, many years.
Luke Iannello
Customer service was great and the two man crew that came out was very friendly! I received multiple calls from the dispatcher to reschedule and keep me updated when all the bad weather hit. Very impressed with the communication and wish more businesses operated this way!!!
Rosalinda Ojeda
Cody was awesome. Septic waste removal. Explained everything, professional, and thorough. Very happy with his services. Would highly recommend Maxwell Spetic Pumping and will definitely use them in the future.
Jeffrey Sesol
Amazing Amazing Amazing our septic backed up the day before family were coming in before Easter weekend.
Rachel made it happen for us in less than an hour.
Our tech was awesome. Will recommend them to our entire subdivision. Thanks
Samantha Hagberg
I called Maxwell to have a septic inspection done on a home I was selling. They were fast, thorough, efficient and most importantly extremely knowledgeable! I feel very confident that my clients received the best possible inspection. I will definitely recommend them in the future!
Shelean Newman
A colleague of mine recommended Maxwell for a septic inspection I needed. They were wonderful! Fast, efficient & friendly. They are definitely on my list!
Taylor Coffee
I had a maintenance septic pump completed. Cody did a great job explaining everything and did the job quickly and efficiently. I would recommend Maxwell to anyone needing work completed on their septic system.
Patrick D'Arcy
Dylan performed a septic system inspection for me. He was professional and friendly and did a thorough job. I wouldn’t hesitate in recommending this company for your needs.
Tony Toney
Dylan did a great job!! Was just a septic cleaning but he was in and out in less than 30 minutes..This is the second time using Maxwell and I will be using them again next time service is needed.
David Sloan
Very nice people to deal with. The restroom trailer we rented was immaculate, fully stocked and air conditioned. It even had music throughout. Delivery and pickup was right on time and they called to let us know they were on the way. I even added a septic tank pump out at the last minute and Michelle was very accommodating and even gave me a discounted rate because they were already coming out to pick up the restroom trailer. I would definitely recommend their services.
Sam Said
Inspected my very old septic tank, very honest, very respectful and prompt. This is my 1st time using their service and wont be the lat. I really appreciate the company, the staff and the great service🙏 …
Peter Harmer
I recently needed assistance with my septic tank and contacted Maxwell Septic Pumping. The service that I received was outstanding and the representative, Rodney, was extremely knowledgeable and very professional in the performance of his job. Rodney made an unpleasant job a very pleasant one with his honest positive attitude and expertise. I thoroughly recommend Maxwell Septic Pumping.
Matthew Cook
Maxwell Septic did an outstanding job! Rodney was great! Arrived early, explained everything and answered all my questions and their pricing was very fair. Will definitely hire again.
Mike Forbes
Same day service late on a weekend. Austin was very professional, knowledgeable, and respectful. Highly recommend this company and will definitely will use them again if the need arises.
Dan Hedrick
Maxwell Septic did a terrific job helping me with my septic tank. First we had to find the tank but the health department location map was not accurate and they contacted their “go to” plumbing company Hiller that came out found it using a GPS but Maxwell still had to confirm the location, dig it up and pump. Maxwell put Riser Cap on the septic tank so it will be easy to find next time. Very good job and employees were really excellent.
Shirley Verploegen
Made a non emergency appointment after septic tank alarm went off. Technicians came with truck and determined that my pump had died. They pumped the tanks and installed a new pump the same day. Very detail oriented showing me all the details and how things work. Austin and Nat were very professional. I highly recommend this company.
Lori Toth
I highly recommend this company. I needed my septic tank pumped and Cody was very prompt and professional! Thanks Maxwell
Butch Whitworth
Another great service call from Maxwell Septic! Called this morning, they were out this afternoon. From answering and returning phone calls - to the actual technician that performed the work - you can't go wrong with this company! Great job!
Marris Jones
From the initial call for pricing to pump my septic tank and throughout the entire service, Maxwell Septic Pumping Service was right on point. I scheduled the appointment for the next day. I received notification via email to confirm the appointment time. Another email the morning of the service. And another email to confirm they were on their way. Ryan was my service technician. Super pleasant young man. He got right to work. I had uncovered the previous clean out hole, or so I thought. Turns out it was only the water side of the tank. Ryan informed me there were probably at least 2 more holes. One of which would be the clean out hole for the sewage. This was news to me, as a different septic company had come out about 3 years prior. They never mentioned this info at all. So, basically, they ripped me off and only pumped out the water side of the tank and not the sewage. I certainly appreciated Ryan's professionalism in providing a complete service. Ryan also informed me there would be a dig charge for the extra work. I agreed. Once the clean out holes were uncovered, Ryan pumped out the entire system. If there were 6 stars in the rating , that is what he would get. He even helped shovel the dirt back over the septic tank. I sprayed off his tools with the garden hose. And we were ready for payment. Electronic payment made it super easy to settle the charges and Ryan was off to the next homeowner. I would recommend Maxwell Septic to Anyone that needs their service. They are TOP NOTCH!!!
Chris Pianto
Nate from Maxwell showed up prepared and experienced and pumped my full septic in 45 minutes after Sunshine Septic failed and merely pumped the liquids and complained that it was too full of solids and still charged me $200. Maxwell gladly did the entire pump for $269 and thanked me for my business. Great company great employees!
Kelli McDonald
We were very impressed with Maxwell’s! They fit us in last minute, called when they were on their way and were on time. We highly recommend them!
Patrick C.
A+ experience! I called Maxwell on a Tuesday afternoon, they said they were booked for the day (this was a non-emergency call), they scheduled me at my convenience with a 2 hour window. Come Thursday, I received my "on my way" call from the driver. He located my tank, pumped it and cleaned up in a timely, professional manner. Clean uniform, knowledgeable and professional. We will be using this company again.
Linda Pelham
I was very pleased with the work that was done.
Staff at customer service was very helpful and courteous.
Mr. Murphy was extremely knowledgeable and knew exactly what to do when he arrived.
I will recommend this company.
C Wilson
Left message and got back to me quickly. Found septic tank with me not knowing where it was! Cleaned it out and cleared drain as much as they could. Gave a good recommendation on a plumber for inside which was a great recommendation. Maxwell with plumber, solved all of my septic/plumbing issues at a professional and reasonable price. I will not ignore my septic system this long ever again! I’ll be calling Maxwell on a regular maintenance schedule!
Mark Estes
Pumped out septic tank. Very professional and courteous, will definitely use this service again! Cody did a fantastic job and was very knowledgeable, great company to call when you need someone very prompt!
Deana Vandivier
Our technician did a fantastic job cleaning out our septic tank! He was curtious and efficient! We had no idea where the septic tank was located and he took the time to call the city and find out the location! That is customer service!!! Thank you so much Maxwell service!!
Chris Johnson
My wife and I just bought a new house and writhing the first week the sanitary lines started backing up. I ran a drain machine through the sanitary lines but was unable to clear any blockage. I pulled a toilet and ran a camera to inspect for any breakages or root intrusion but did not find any. I pushed the camera as far as I could and located the camera outside to the side of the house. I dug down where I located the head and found the septic lid. I pulled the lid and found the tank to be packed full. 1 call to Maxwell Septic at 7AM the dispatcher told me they had a truck coming to my town that day. The tech was friendly and professional. Thank you Maxwell Septic for the speedy service and professional work that was performed. I will recommend your service to any and everyone I know. If I find out y’all do grease traps I will certainly be calling you in the future on my service calls. Thank you!!!
Mark Walker
The staff was friendly and knowledgeable, they were able to provide exact information for my particular transaction. The driver was professional, on time as well as worked to complete the task in a timely manner.
I would high recommend their service for any camper or RV needs!
VOLS FAN
The young man was a very friendly and hard working person who did a fantastic job and I would definitely recommend Maxwell to everyone, they are big enough to respond quickly even as in our case the same day which no other service could, but small enough to be kind and responsible. Great company!!!!
Darrin Pewtress
I was very concerned about the cost having just bought this home and all the money spent moving from San Diego. Another company that come out for a simple fix of an outlet valve discovered the leach line had come loose from the tank but never contacted me back to setup the repair. That's when call Maxwell, this could have been a lot worst than it turned out to be, we didn't know how bad the lines might be clogged. As soon as they found the problem knowing how upset I was, they let me know It wasn't as bad as we thought just to ease my mind. They also made an extra effort to level my yard after having to remove a ton of rocks that should have never been there in the first place as well as let me know letting me know right away that they found the problem and it wouldn't cost as much as was quoted.
April Perry
Austin came out and pumped our tank and inspected for us. The time he took with us to explain everything was incredible. We feel so much better about our system and it’s functionality. He is so knowledgeable and we will be lifelong customers of this company.
Tom Law
Had commode problem in bathroom. Septic tank was overdue for service(pumped out). My problem with commode was fixed . Ryan and Cody were courteous and professional. As soon as they arrived they started working. They got the job done.No time was wasted! I got good value for my money.
John F
Very prompt, I called Sunday afternoon and they scheduled me for first thing Monday. The Sewage Technician fixed our clog, explain our system to us, and told us procedures to keep it running that we should be doing, we weren’t, but we will be now. Whole heartedly recommend.
Shelby Saindon
Just bought my first house and everyone was super friendly and helpful. They worked with my schedule and came out asap. Will for sure be calling them again.
Robert Stewart
They were able to come out on the same day I called with a septic emergency, on a Saturday. Extremely professional and communicated very well about the appointment. They will be getting much more of my business.
Sheila Held
We called for an emergency septic tank pumping. They were very prompt and professional and got us scheduled today and they got the job done quickly. I will recommend this business in the future to anyone I know.
Alanna Kellow
Maxwell Septic Pumping were able to work around my schedule to get to my home very quickly. The driver showed up on time. He was friendly and knowledgeable. He completed the job to our satisfaction. I will use Maxwell Septic Pumping again.
John Trusa
I’ve used these guys multiple times over the years. The customer service person, Michelle is a pleasure to work with and follows through on commitments. They arrive on time and pumped out my septic tank per our agreement. I am very pleased with this company.
Lee Mangrum
Had our septic tank pumped. They were on time and
Professional in every way from scheduling the appointment to completion of the work. Murphy was our driver/tech. Did a great job and friendly.
nelson merritte
The guy done an awesome job. Thanks again and for those of you who don't want to pay over $400 for the same great service well Maxwell is your company. It only cost me $229 to get my tank cleaned. Thanks again Maxwell
Elizabeth Burnette
I called late one evening and Rodney arrived bright and early the next day with a heads up call. He took precautions for Covid-19 and the job was done very fast. Fees were comparable to places others had suggested. Would recommend Maxwell Septic.
Andy Martin
We only had limited time to get an inspection completed and they were fantastic about trying to work us into their schedule. They came out when they said they would, took time to inspect and explain everything to us snd empty septic. Great service.
Leslie Beadle
Spent Sunday trying to fix our own plumbing~called a plumber on Monday morning, they were there by noon, but wouldn't touch the pipes until we had the septic pumped. Called Maxwell's around 1230pm and they were at our door before 2230pm. Even though it needed pumping, we were advised to have the plumber come back out. Although they are scheduled, our pipes are already moving 100 times better than before. Thank you all, you saved us another night without our bathrooms!
William “Master Gunns” Peden
I've used this company times over the years, and they keep getting better. They call to confirm the appointment the day before and the arrival time the day of service. They work quickly and accept a variety of payment options, I.e.cash, or credit cards. I highly recommend Maxwell's Septic services.
sue angell
Bobby was right on time and completed the job quickly and professionally. I highly recommend Maxwell Septic Service to all. They are a wonderful company.
Vincent Walker
I've used Maxwell for several years now and they have always provided great value for their services. They're on time and professional with the delivery of services and I will continue to use them in the future.
Freida Chambers
Although we are practicing safe distance, your guy waved at me and smiled from a distance. I happened to be doing my dishes when he came and I was able to see him from the window. He motioned to me (with a smile) a thumbs up when he was done. I would highly recommend Maxwell. Thank you Maxwell Septic.
Christine Heidinger
Fantastic! We called Maxwell Septic out of a long list we received and so glad we did.
They showed up on time, walked us through the entire process as well as the do's and don'ts, for us city folks new to septic systems. They took the time to mark where the lines run in the yard so we don't unintentionally damage them and evaluated the system to be there weren't any issues going on.
Thanks Maxwell Septic for taking the time with us and getting things done timely and correctly!
Treasa Stritzinger
Dylan was competent and professional. To make it easier and save money, we exposed the septic tank lid. The service was straight forward and Dylan was efficient.
Ronny Sandlin
Dylan was very helpful and professional. Very informative as well. Did a great job not only finding my septic tank but pumping it out
Keith Sellers
We are moving from Illinois to Tennessee and being so far away from the property, Maxwell made everything so easy. They were on time, let us know and understand the whole process, and actually saved us money by going the extra mile taking care of our needs! Thanks, Maxwell!
Carrie Peery
Rodney, the service tech was super! He found the tank on the first probe and was able to get the system pumped and figured out just what we needed to do. Very informative and a great asset to Maxwell Septic! Thank you!
Steve B
We use Maxwell’s to have our camper pumped out. They have excellent service, outstanding communication and always arrive within the service window they provide.
Don Bullard
Murphy and Austin were great. The scheduling was top notch. You get a reminder of the appointment then a call from the crew as they were headed to site. In and out with no wasted time. I look forward to using them on other projects.
Marvin Rollins
This company did what they said they would and followed through.The young man that came out representing this company was on time, professional and got the job done. He was informative with any issues he came across and picked up like he was never here. I would highly recommend them again to anyone they also came highly recommend by our neighbor who found them first. We will use them again.
David Lowe
Inspection of Septic at new home we are purchasing. Very professional and responsive, gave us a detailed report of findings. Will definitely use them when we purchase the home for all service in the future. Highly recommended.
Chuck Pryor
Excellent service but get a quote in WRITING! These guys are great... had them come out and inspect a septic system for a property I'm buying. They were very responsive, prompt, and professional in our dealings both on site and on the phone. The original quote for "inspection & cleaning" was $539.00. My current home has a septic so I'm familiar with the costs and this was reasonable especially considering we were asking for it to be done quickly. After the truck arrived the tech found he could not access the inlet due to hard ground so I get a call saying we need to "come back with a mini-excavator to dig so we can clean and pump." Ok, great but how much is this going to cost (and in my mind I'm thinking why are they not prepared to do this when arriving but ok) Michelle starting firing off lots of numbers for "it's this for that, and this for that, and this for that" but I finally just asked... what's the "BOTTOM LINE TOTAL for everything"? All I remember was $700-something and in my mind thinking... ok, it's a few hundred bucks more for peace of mind so I gave the green light. I was on the call with the office Mgr as well as my Agent and we all agreed on a day/time for them to come back in a few days which they did. Again, great service, prompt, phots, etc and all is well until I opened up my Credit Card and I had an extra charge... I thought perhaps just a mistake so I sent an email with receipts asking for the refund of the (what I thought) was an over-charge but apparently my perspective was not Michelles perspective. She's confident she was clear... I'm confidant that I heard the TOTAL price was $740.00 so we found ourselves at a "he said/she said" crossroads which is never a win for either side. I talked to my agent and asked what HE heard and he confirmed that he heard the TOTAL was going to be $740.00. It wasn't... the total turned out to be $989.00. Yes, the service was fantastic and yes, I would totally use them again but next time I'm going to ask any quotes or potential "what ifs" to be put in writing so I don't have any other surprises. 5 Star service though.
George Khoury
Maxwell Septic pumped out our Septic tank. They were very professional, on time, reasonably priced and corrected our issue. This is not the first time we have used them and will not be the last. thank you
Jerry Mann
Maxwell Septic emptied the black and grey tanks on my RV. Came to my home on short notice and completed the service in a very professional manner at a very reasonable price. Would use them again.
Andrea M
I purchased a house and the previous owners had never serviced or pumped the septic. I called a few other recommended companies from community FB pages. It went to cellphone voicemails and I wasn't certain if I was calling the correct number. I eventually did an internet search and found Maxwell Septic. I called and a very nice lady in the office answered and got me scheduled. We discussed that I wasn't certain where the tank was and she said they could probe for it or use a sensor to locate it. We discussed prices and what prices are if the sensor had to be used and if a riser had to be added. I scheduled my appointment. I was pleased that I could pay by credit card or check.
I was shocked to receive a reminder call the night before about my appointment the folowing day and that the drivers would call when about 20 minutes out to confirm arrival time for the short appointment window. The workers get there and they are very nice even though it was a gloomy rainy day. They located my tank, looked at my level alarm and discussed basic septic maintenance and use with me. I paid with a credit card and received a receipt and a magnet that listed Maxwell name and number and when my tank was pumped.
I am pleased and will be a customer of theirs as long as I have septic needs. I will also recommend them to others.
cheryl davidson
Cody was super kind and helpful, we much appreciate the great service getting our septic pumped. Thank you!!!
Tim Crews
Great job from Maxwell Septic Pumping. They took a real sh@#$y situation, and turned it around for us. I will be using this company anytime I need this type of service. Many thanks.
G Timlin
Quite pleased with their professional service. Newer truck and equipment and the technician was super friendly and seemed to actually enjoy his job. I will definitely use them again and recommend their service. Already have actually.
Chris Snoddy
Maxwell Septic Plumbing solved my problem after a flood messed up my septic tank. I called, they answered, they came, & problem solved. The price was very reasonable. Thanks Maxwell & Company
Rich Cano
Impeccable customer service with every employee. I have ran into a worst case scenario with my septic system and they have been helping me every step of the way. Very thankful I chose to go with Maxwell Septic Pumping.
Tammy Greer
We woke up on Friday morning at 4am and notice backup in bathroom toliet. I was worried and to get to work. I look up on line and notice their hours. I called and by 8:30 They were here and did a great job. Had to dig and when he finish pumping he replace the ground as he found it..i highly recommend this company. Great rates. Thanks again
Mary Anne Barbera
Rodney came out and pumped out the tank and installed a collar on it. He knew what he was doing and hot the job done quickly and everything looked great after. Highly recommend Maxwell Septic Pumping.
Timothy Joseph Klausing
Had'em out to pump the tank and inspect our overflowing problem. They just finished the repair to the lines and did a great job. I feel assured that should any problems arise they'll work with me to get the problem solved. Excellent guys to talk to and they helped inform me all the way through their job. Thanks!
Joyce Wright
Septic tank pump-out - very professional communication re appt time confirmation, advance driver arrival notification, and service technician. Job well done. Will definitely use this company again.
Mark Allardice
Fast, professional and on time! A company who prides themselves in their work and were able to get my issue identified and resolved quick! I had a great experience and will be using them in again for all my system repairs and maintenance!
Diana McDowell
Blake was great, very professional and helpful with our septic tank!
Would recommend this company and his assistance anytime.
Roger Piper
Patrick was very professional and very knowledgeable about his job. He was pleasant and easy to talk too. I would recommend this company to anyone needing proper care of their septic system.
joyce butler
very professional and very fast to come and do the job when I needed them. Very grateful for their expertise.
Jack Driver
Maxwell Septic was able to work me into their schedule and arrived within their stated time frame. Their employee, Rodney, was thorough and went the extra mile after pumping my tank with some common sense and a quick tap to my discharge pipe that broke loose the blockage that had originated my problem. Saved me a service call from my plumber.
Chad Morgan
Blake was very professional and had a very good attitude. We will use Maxwell from now on.
Ward Graves, Jr.
I called about 1:30 pm with an issue, they had a truck in the area, and by 3:30 the issue was resolved.
The lady that answered the phone was very professional and very courteous.
The gentleman that came the house was very professional as well.
I would recommend putting their magnet card on your refrigerator, and call them next time you have a septic issue !
Kevin Stackhouse
They were great and on top on everything. Appreciate the personal updates as the time for installation was coming near.
Great company to work with and highly recommend them.
Donna Mason
Maxwell septic responded promptly to an emergency need on a weekend. They communicated very well and we were very impressed with their work and knowledge. I would highly recommend them.
John Mietlicki
Just had my septic tank pumped by Maxwell. Chose them because they have 150 ft. of hose and they don't need to drive on the lawn. They installed a septic tank riser so digging won't be necessary in the future. Very satisfied with their work.
Trigger
Amazing service. Called at 10am and they had someone out by 1pm same day. Dylan was very professional and an incredibly hard worker. Would definitely recommend them to everyone
Mark Campbell
We needed to have one our septic tank risers replaced. 2 young guys came out and were friendly and professional. They did an excellent job and didn't take long.
David Bishop
I called the day before the service and they answered all my questions I had. They had somebody out to my house the very next day. Took them about 30 min to complete the job. They stayed in contact with me during the day to let me know the driver was on the way. And Wala. Job is done. I would definally refer a friend or family. I will be doing business with them in the future. Thank you
Tama Fortner
From beginning to end, every team member was professional and kind. The job was done perfectly, on time, and for a great price. Highly recommend!
Jordan Pritchett
Maxwell Septic Pumping was great. They were able to get to my house within a few hours of calling and pump my backed up septic. Very professional and friendly
James Ritter
Dylan was very knowledgeable and professional. I ask a lot of questions and he was able to answer everything. The service was quick, they got to me within 24 hours of calling.
Jeremy Mullins
The office staff was great to schedule, Murphy the employee who came out was very knowledgeable and professional. Murphy was fast and courteous and on time. I highly recommend this company for a trouble free experience and excellent service.
Candice
Would definitely recommend this company. Very professional, courteous, and they explained everything to me both on the phone and in person. Texts and/or emails are sent to confirm appts and receive receipts, which was great. We will continue to use this company for any future needs.
Jason Ross
There awsome. Called all the local guys that google said was open or listed as 24 hrs a day... all I got was machines. By noon and no call back I called Maxwell. I called at 12:30 and I had Greg there with a truck in my drive way by 2. Oh by the way this is a SUNDAY!!!
Very impressed and recommend highly! Price was more than reasonable. Save your self some time and call these guys!
Carol Medley-Herron
They were prompt, courteous and very easy to deal with. Everyone I talked to was friendly and knowledgeable. Got our problem fixed the day after we called. I've already recommended them to a friend.
Stacey King
Maxwell Septic fully proved themselves to be an honest and professional company. I would recommend them, without reservation, to anyone needing their services. They will be my choice should I need their services in the future.
Casey Teal
Great service, I called them on a Sunday evening, they were at my house by 10:15 Monday morning. They were very affordable and professional and I will be using them in the future. I very highly recommend them.
Ray Shariat
I had a great experience with the driver as well as the office personnel ( I think her name is Michelle). She was very friendly and professional. I would highly recommend this company.
Thanks again,
Ray
Judith Hoag
Rodney was excellent and went above & beyond to find my ancient and buried septic tanks. I will definitely use Maxwell as my permanent septic company. Highly recommended.
Kelley Renee
Greg and Murphey thank your kindness, considerate and professional expertise.. you were both so kind .. professional .. on time and quickly located the septic tank, inspected the tank and helped educated me on proper septic tank maintenance. Today many people confuse professional behavior with stern rudeness.. it was refreshing to have people I do not know just showing kindness .. that is real professionalism
Have a great week!!
Marilyn Bloodworth
I am so happy that I was given Maxwell septic to contact, I needed my septic pumped and they were courteous and timely. I would be happy to recommend them and will use them again.
Laura ford
Everyone I talked to was professional. The man that came to the house to pump our two septic tanks made quick work about it. He didn't mind us watching and was talking and answering questions while we waited. I will definitely be using them again.
Tony Ritchison
Septic Tank pumping. Excellent service and very professional personnel.
John Beaumont
They pumped out my septic tank. Blake was was courteous and friendly. I will sign up with them for future needs.
Lindsey M
Scheduling was convenient for my needs and the work was performed quickly and efficiently. Everyone was polite, friendly, and took concern for precautions due to the COVID pandemic. I would recommend this company.
Jayson Goff
They came by to pump our septic tank, arrived on time and followed up with a phone call to offer some other essential services. I will definitely recommend them to others.
Chad Koutz
Cody was awesome! Went above and beyond to help pump out my RV! And was on time and quick about the job! Will use them everytime!
Mrs. Danielle Wallin
Maxwell was very professional and provided timely service. We have used several other companies for our septic issues and they by far are the best.
Samuel Fithian
The tech was super friendly and punctual. Which is weird for plumbers. Got right to the matter at hand and cleaned up after himself. Definitely recommend
S McA
Excellent customer service from beginning to end! Greg and Austin fixed our septic system and explained all of the work they performed. I highly recommend Maxwell Septic Pumping! Thank you!
Debbi Cure
Murphy was Great! On time, knowledgeable and very efficient! Will be contacting to add new septic and will not use anyone else!!!
Melissa Nichols
Scott was fantastic! Called in the morning about pumping out septic tank and arrived in a few hours. Amazing customer service and very affordable!
Cary Chapman
Really professional folks, arrived on time, the guys that came out really had to work since the tank hadn't been pumped in over 15 years. They overcame all the challenges and completed the task on time. They were very conscious during clean up to be sure nothing was left in the yard or driveway which was appreciated.
Eddie D
Excellent and timely service. Extremely nice, professional, and knowledgeable personnel. Very fair pricing. Would highly recommend Maxwell.
DNRDNI
Very professional and timely. Did a great job with routine septic tank emptying and maintenance.
Philip Moore
I had septic tank pumped and inspected on a house I am going to buy. The young man that did the service was courteous and helpful throughout the process, explaining what he was doing and the condition of the septic system.
Gary Allred
I used this service the last time I needed my septic tank pumped and was so impressed I used them a second time. Both times the service was great and the men you sent were awesome.
Bobby Cook
They were the only septic company who responded to my need to have my septic pimped that day. Cody was very friendly and professional. I will use them again in the future.
Family Man
I have to say that this was the most pleasant professional service I’ve had EVER. From the time I called in a panic at 9pm, to the kind and calm voice telling me they could arrive at 7:30am the next day, to the time Dylan spent not only fixing my issue but explaining the process.....I’m floored. Truly.
Pernie Crowder
I had my septic tank drained. It was an experience watching the whole process. The company responded the same day. Very professional and knowledgeable. I will use this company again.
Steve Hill
Hands down the best company I have recommend for a septic inspection and pump. Austin was also very knowledgeable and talked about options for a particular situation we encountered. He was very professional as well. Don't look anywhere else, this company is very reputable in my opinion.
Brett Lynch
Awesome service, will use them again but also be referring them if you need your septic pumped....
Tim Norman
Same day clean out service. Nate was an exceptional worker and young man. Got out of truck ready to go. Companies are only as good as their employees and Nate is a real asset. Highly recommend.
Bob Bohnenstiel
Very professional service. Keeps you informed of appointment response. Friendly staff. Our technician took the time to explain the cleaning service and how to keep our system in top operating condition. Will rely on these folks going forward.
Brenton Decker
Very knowledgeable and showed up on time in the window allotted. They were also very gracious as to fit me in on the day I called. Very appreciative of the work they did . The issue we had in our home was rectified! Thank you!
Craig Wilson
Very great service! My questions were answered. Being a new septic customer, I found there knowledge was useful! Thank you Maxwell for educating, pumped and checked out my system well.
Anne Russell
I was able to get an appointment quickly. The technician was punctual, professional and friendly. We had our septic system pumped. He was very informative.
Cindy Liles
Maxwell Septic was a great experience. They took care of our needs and service tech was knowledgeable and friendly. Will definitely use again.
LaDonna Shrum
Professional staff, reasonable price, they send reminders when services recommended. Very nice young man arrived on time, called and gave eta. Discount for repeat customers. Highly recommend this company.
Deborah Vinson
So thankful for maxwell septic pumping! Between making the appointment and getting the job done, my expectations were met and exceeded! Thank you! We know who to call to handle the job when it arises!
Jennifer Andersen
I called Maxwell Septic to pump our system and they came out that same day, in the rain and got the job done. I will always use them for our septic needs. Reliable and polite!
Steven
They came out and pumped our septic tank out, they did a great job and are very reasonable priced. The driver of the truck that came to our house was very nice and friendly. I would definitely recommend this company.
Jacob Edgar
Maxwell septic was amazing our technician was amazing. We definitely will be using Maxwell septic again!
Larry Russell
Best customer service I’ve had in a long time. Very professional and quick response. Problem solved quickly and price very reasonable. I highly recommend Maxwell’s.
Pam Scott Patrick
Ryan was so professional and did a great job. If you have a need for this service, call Maxwell's. We will use again when in need.
Jim Fullen
Next day service!! Very friendly and tech was awesome!! This is my 2nd septic service from Maxwells and will use again for next. Would highly recommend
John Altepeter
Dillon the tech, was fantastic. Explained everything he was doing and what he found. Gave great instructions for having a well-running septic system. Real professional!
Daniel Ally
Cleaned out a septic tank for me. Excellent communication and service! Will definitely be using them again in the future!! Thank you, Maxwell Septic Pumping! -Allyson Johnson
Scott McElyea
Blake came out and pumped our tank. He was super friendly and has great customer service.
Alex Jackson
They were on time, and the service person was extremely friendly. He explained what he would be doing, and what the expected timeline was. Very professional and responsive. Highly recommend!
Mark Griffith
I had been neglecting having my tank pumped and finally got around to digging down to locate the access port. When the driver arrived first thing in the morning, he discovered I dug down to the wrong port. He was nice enough to make a return trip (at no additional charge) once I dug down to the correct port. Without going into too much details, I was very overdue for a pumping. Thanks for helping me prevent a Christmas disaster!
James Schabel
Great organization! Very courteous, educational, fair price, conscientious workmanship!! I’ll continue to be a regular customer.
Laurie Flatt
I called Maxwell’s because our septic tank was full and they were able to come out the same day. They are always super friendly and helpful.
Marc Helms
Called at 10 AM to have a riser installed on our septic tank. We were given the price over the phone, and our riser was installed by Nate at 3 PM. Great service.
Wayne Wantz
Maxwell Septic showed up on time and pumped by septic system at a very reasonable rate. They were honest and had very good equipment.
Dennis Parrott
Maxwell always does a great job with pumping my septic tank! Fast, reliable and great pricing.
Mary Pridemore
Great company! Very quick to respond and during COVID, took extra precautions to keep their customers and employees safe. Definitely recommend Maxwell Septic!
James Dennis
I hired this company to pump my septic tank at a new place I purchased just a few months ago and these folks are the best from the lady that helped me with all my questions and scheduling the service to the man that came to my home who along with pumping out my tank exploded what kind of shap it was in and the best way to make sure it stays in good working order.
Curtis Starr
Hand an emergency on 9/01/2019 they was able to out within the hour of me calling. Once here the gentleman was fast friendly and very informative.
Great service will use them.again and recommend them!
J Cgallatin
I've had Maxwells out twice over the past several years & I recommend them 100%. Good price, awesome employees and quick service. Cant beat them!!!
Jake Myers
Very quick response. Was at my home same day. Austin was very professional and walked me through my problem and future regular maintenance.
Kim Vradenburg
Callad them to get our septic tank pumped out They were here the next day And the man they sent out Was very professional And knowledgeable This is the 2nd time I have to use them And would use them again in the future
Jenny Busey
They came out dug septic up and pumped it. On time.. very professional and courtesy.. will recommend to others. Cody was who came out to us he was very respectful..
Chris McPhilamy
Had them come out to drain our septic. Did a great job and will have them out again. They were knowledgeable and did the job in short order.
Melanie Wood
The guys that came out to pump my septic tank were friendly, knowledgeable, and professional. They even troubleshooted an issue with my septic pump for no extra charge.
paul Lawrence
The employees were absolutely the best..They got here on time and got right to work.. They located my septic tank and cleaned her out..Prices were very reasonable..The lady in their office was very nice also..I highly recommend them…
Francis Johns
Cory came out promptly and did an excellent job. He pumped the tank out very quickly and he was a very nice man.
Tina Crosslin
Very professional! The guys that do the inspection are always very thorough. They always have a smile on their face and do a great job every time. I completely trust them!