Reviews of Ron the Sewer Rat. (Plumber) in Minneapolis (Minnesota).
Ron the Sewer Rat
875 Blue Gentian Rd, Eagan, MN 55121, United States
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Information of Ron the Sewer Rat, Plumber in Minneapolis (Minnesota)
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Reviews of Ron the Sewer Rat
CathYo2011Great experience. Jeff was just an outstanding service provider - a rare gem these days. Personable, professional, patient and courteous with all my questions. He was careful around my house while bringing equipment in and out, and didn't make or leave a big mess. The cost was very reasonable and my main line is now clean out to the street. Great guy + great experience = great company.
Tyler CaseyJeff was amazing. He called us when he was about 30 minutes out and gave us a heads up that he was on his way. Once he arrived, he detailed us through the service he was going to provide, completed the service quickly and professionally, and left us with details for the future since it's an older sewer. He was very friendly and respectful to our home, and answered all of my questions. Thank you for being so efficient.
Jim RussellFilled out a request online and someone called me right away to confirm. Technician was scheduled, called before showing up to confirm and was on time. Loved that they emailed me a photo of the technician and a little history about him. Zach quickly diagnosed the problem. Cleaned out the sewer line then identified that one basement drain still wasn't draining all the way. He brought down a different piece of equipment and cleared out that drain. Provided me with some tips to keep in clean in the future and ran all the basement water at the same time to confirm everything was draining correctly. Super happy with the service and the price. Highly recommend them.
Adam WhiteI needed shut-off valves added to the bathtub and John from RTSR was amazingly thorough with his explanations, upfront about all costs, and worked efficiently throughout the project. He really took his time to make sure that I was comfortable with every stage of his work. We discussed other plumbing issues and he had suggestions for different options, but I never felt forced into making a decision. He gave honest opinions considering the cost vs the age of the house/plumbing. Highly recommended.
Nakole SimmerWe've used this company twice now and will never go back to anyone else. Scheduling is quick and easy. Text and email communications are very convenient. The technician's are always on time, very professional and upfront about costs which are way more affordable than most. HIGHLY recommend!!
Kary KuenzliWe were able to get an appointment same day and Devin was very helpful. He took the time to explain everything to me and gave me pointers on how to keep our drain clean in the future. Excellent customer service, would highly recommend them, they are our go-to for any plumbing issues!
Cully GallagherWhen our sewer line backed up on a Sunday, I was very happy there was a person to take my call. She was able to make room on their schedule for the next day. Our tech Zach was great. He'd taken the time to read the scheduler's notes so he could get right to work finding and clearing the clog in our sewer line. He showed me video of the problem area and patiently answered a million questions. We'll be using them for more regular preventative cleaning in the future, and they'll remain our go-to for emergencies too.
Benjamin HerseyI almost never do online reviews but this place really stands out so I'll add to the chorus of over 2,700 reviews. These guys were great. Scheduling was simple. They get your info and the computer texts you when they're on their way. Came right in the middle of the time window, cleared a toilet clog in just a few minutes, and double checked for leaks. Friendly, professional, and quick. Very satisfied.
Christian PoynterMoved into a older house and the drains were very clogged. These guys were available quickly, at a much more reasonable price than the other plumber I had called. Trent was very friendly and had the job done quickly - nothing to complain about!
Jessica JI am purchasing a house built in 1948 and wanted the sewer line scoped for potential hazards quickly. I filled out a request on Sunday and even with the Monday holiday, I was contacted for my appointment. Communication throughout was great, I knew who was coming and when. I received a summary and report both verbally and electronically with recommendations. Excellent service all around!
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