Reviews of Roto-Rooter Plumbing & Water Cleanup. (Plumber) in Honolulu (Hawaii).

Roto-Rooter Plumbing & Water Cleanup

0 Reviews

379 Comments

Plumber

Plumber

830 Mapunapuna St Ste K, Honolulu, HI 96819, United States

Description

Information of Roto-Rooter Plumbing & Water Cleanup, Plumber in Honolulu (Hawaii)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

We still haven't received any review on this business.

Map

Open hours of Roto-Rooter Plumbing & Water Cleanup

Reviews of Roto-Rooter Plumbing & Water Cleanup

Irene Okuda

Joseph did an outstanding job of repairing 2 toilets; he was knowledgeable, courteous, efficient and very easy to work with. I would work with him again. I would also like to commend the behind-the-scenes staff on the phones. They are very friendly and provided great customer service. Lynn in Dispatch helped me out so much as well! I have been coordinating repairs for a condo unit; she is an excellent listener, speaks calmly with assurance, is very knowledgeable, and I felt I was in good hands and valued as a customer with the care she provided. I appreciate and would recommend Roto-Rooter to anyone in need of plumbing services!

Bruce Shiramizu

The efficiency and timeliness of the service call was outstanding as was the work that was completed by Brad and his colleague to unclog the main line. However, the follow up which we were told was arranged for the camera sweep of the main pipe that was cleaned has been very frustrating. We were initially informed that the appointment was made for 1-2 days and that we would be called. No call was received and when we checked, we were told that the follow up appointment was not made. It was rescheduled and we were subsequently informed that the follow up call was "dropped" and not arranged. We are now waiting for the third attempt for the follow up visit which has to be rescheduled even one more time. We have had to initiate all of the follow up calls. No one call to inform us of the status of any of the presumably follow-up appointments. Once Raul was able to arrange for the follow up visit, he was very professional and efficient. He was informative as well. The post-cleanup lack of communication at the office and dispatch service is what downgraded the rating for the service. The personnel who came to the site were great.

Chad Middlesworth

Free flowing drains within a couple hours:) Very professional with easy communication and fast service. Torey came quickly with shiny tools and a pleasant attitude. The cost was reasonable with a 30 day guarantee. A great business for drain cleaning

D Takata

Eddie from Rotor Rooter arrived, he was very professional, polite, and unclogged our kitchen sink in less than an hour. He is a very pleasant man and knew his trade and also provided his professional advice in how not to clog our sink again. I would highly recommend Eddie to anyone.

Maribel Reyes

Joseph of Roto Rooter is our Super Hero whenever we encounter plumbing issues. Joseph is the first person that comes to mind when we need help with plumbing. He is very reliable, professional and gets the job done, and he does so in a positive and friendly manner. We really enjoy the quality service & work he provides. He is someone you can count on. Thank you Joseph & Roto Rooter!!! Thank you for saving the day...again! We really appreciate you!!! 😊

Lorrie Chung

Torey (drain specialist) was personable, efficient, he even cleaned the area after. My tub drain is no longer plugged. In addition, Torey gave better info on draining other than what I attempted to do. Outstanding service! Thank you Torey and Roto-Rooter!

M Lee

Chris was polite, spoke clearly in detail of when his morning schedule was like and the time he would be at my house. He called me when he arrived at the house and gave me and reiterated of what he plans to do to address the plumbing issue and approximate time it will take him to complete the work. There was an issue with clean-out access and Chris called me informing me of the situation and offered an alternative. it was an extra charge which made sense of the extra work involved. Chris was upfront with all charges and there were no surpirises. Once completing the camera investigation, Chris called and provided a summary of the investigation and would write a report with options to address the sewer line issue. Chris explained the options in detail. At this.point in the project -investigation/research , I am satisfied and impressed with Chris and Roto Rooter's corporate training. Good stuff!!

Monty Pereira

Torey was INCREDIBLE! Thorough, super friendly, very efficient and effective! So grateful for the prompt and complete service. Roto-Rooter was first class, professional and wonderful service!!! Highly appreciative and would recommend with highest regards!

Rolando Domingo

Joseph is very thorough and very professional. He mades sure that everything is working properly before he left. I would highly recommend his services to my family and friends. Great job!!! And thank you

Vanessa Tamashiro

I called Roto Rooter to clear a clog in my sewer line. They were able to send someone out within an hour of my call. Alassane came and did a wonderful job. He explained what he was going to do and the price up-front. and was very friendly. He checked different areas before he started and then checked again after he finished clearing the main line. He didn't pull anything out, but I felt better since he checked again after he finished. I would call Roto Rooter again.

Chiyeko Sutter

We were selling our place and at the last moment our toilet started not draining correctly. My efforts with Liquid Plumber and toilet plunger were unsuccessful. We called Roto-Rooter and were pleasantly surprised that a technician was immediately available. When the technician (Alassane) arrived, he quickly diagnosed the problem as a clogged sewer line. He speedily removed the toilet, rootered out the line, and reinstalled the toilet, and cleaned up the area in what seemed like 30 minutes. He thought the clog was buildup in the condo complex’s common sewer drainage. Alassane’s cheery disposition and professional demeanor helped us recover from the anxiety over this plumbing problem at the worst possible time. We are happy and grateful for Roto-Rooter’s speedy and professional service.

Josh Arango

Our service tech Johnny#0164 was a huge help. Would like to take this opportunity to thank him for his promptness, patience, and ability to fix our toilet. Also, the Roter-Rooter call-center team was amazing with providing me updates on when their service technicians could come to our apartment, definitely will use their service again, thank you!

Hannah

Great experience, called on a Friday and they were here within 3 hours with a team to find and fix our water heater leak. Dried everything up quick and Joseph had a new one installed next day.

Rod Saragoza

This would have been 5 stars.. this was 2nd attempt to clear same drain problem. 1st attempt, they only pushed clog further down drain line and NOT to lateral as promised. House backed up again. 2nd attempt was successful, worker was very very helpful and professional. But still had to pay twice for drain cleaning.

Marissa Chee

Johnny came on time (greatly appreciated since we needed the repair after hours) and repaired our leak very quickly. He was friendly and professional.

Anne Chung

Chris was extremely prompt and very knowledgeable. He solved our problem and explained the process along the way. Mahalo Chris!

Andrew Farley

The service provider, Joseph, was a in quick and professional leaving the area clean as they way he found it. He then provided me with pictures and an explanation of the work done. I would recommend to friends and family.

KELVIN OGATA

Sent remarks after the service. Simply put, the tech, Joseph did an excellent job clearing my washer drain. He was professional, yet very personable! I can't say the same for their admin/dispatch system as the online scheduling and the email reply from them was different. Their timing of sending a tech was off! Otherwise, I'll continue to use RotoRooter as their techs I've worked with are really good at their jobs.

judy kumano

Joseph was really nice and helpful. Very neat. Seems like he takes pride in what he does. I would use him for all my plumbing needs.

Ronald Clark

Johnny is the technician that helped us. He was professional, fast, and amazing. Thanks you again!

Ivan Chee

Johnny gave us very good service and explanation of what was needed to be repaired. Very happy with our experience!

Leolani

Roto-Rooter sent a technician this evening and he was able to fix the problem. Allasane was professional, friendly and courteous, being careful when he brought in equipment. We appreciate the service provided; you don’t realize how important toilets are until they stop working!

Jeremy W

Had a drain clog that was affecting the whole house, they sent Chris out within 2 hrs and he found and fixed the problem within an hour. He was very professional, knowledgeable, and walked me through everything so I knew exactly what happened. Would recommend.

Jonathan Morse

We've been regulars with Roto-Rooter. Year after year, without fail, our kitchen sink clogs, we call Roto-Rooter, and a man shows up with a snake. This time, though, the man reviewed our history, used a hydro-jet, and assured us that that would do the job for several years. Here's hoping!

Elvera Kapuniai

Chris was very kind, nice, professional. Got the job done well. Answered all of my questions too. He deserves a raise, good worker!

Diana F

Living on the North Shore and being a Saturday RotorRooter was the ONLY company that came to the rescue (aside of their 1st assigned guy who called me asking if it could wait until the following day???) they quickly assigned a new guy “Chris” came all the way from Waikiki made it here in less than an hr as well as fixing the problem!!! RotorRooter’s lucky to have Chris just as we were lucky for his help. Thank you RotorRooter for instilling my faith over you instead of these local smaller plumbers. You won my business back and I will call you from now on. Your $60 coupon made a difference and reasonable overall price.Thank you Thank you guys made our day!!!!

Kevin Baris

Very good service. Took some time for them to get to our house since they were busy with other jobs. Guy that did the work was nice and very good in explaining what he was doing. He fixed out indoor-garage pipe that had burst and was leaking. He replaced it with a new one. Fixed our issues.

Marshall Freitas

Chris With the camera I was able to see the problem of roots in the main pipe and locate where and how deep the pipe was. Really cool.

William Newman

**EDIT: Roto-Rooter reached back out to me after the service and apologized for the service delays. Their phone customer service has been responsive to my situation.** Garbage disposal wasn’t working properly and the motor wouldn’t turn. Scheduled a Roto Rooter between 8am-12pm. When I hadn’t received a call by 1230pm, I rescheduled for that evening at 7pm. Once again after a plumber wasn’t en route at about 730pm, I rescheduled AGAIN for the next morning between 8am-10am. The plumber showed up late outside the window at 1030am. He entered my home and pressed a small reset switch on the bottom of the disposal under the sink. It cost me $409 before taxes for the plumber to come into my home for less than 5 minutes and press that switch. No pro-rate or anything. I spent more time signing the paperwork than the plumber spent looking at my problem. Extremely disappointed that they charge like this for a super simple job, especially after they missed their scheduled service window 3 separate times.

Stephen Noerper

Alisoun was excellent. Clear in his explanation, kind, hard working, and genuine. Relieved to have him here and to hear his approach and recommendations.

Elena Narvaes

Ben is very professional and responsive. His skills are irreplaceable and Roto Rooter is lucky to have him and his skills.

Judy Kiernan

Plumber found the reason why the hot water wasn't working due to timer box that shut off because of a power outage, so we decided to shut off the timer box to prevent that from happening again. There was also low pressure coming from the hot water line and plumber tested the water heater and said the clog is located in the piping connections within the house. I decided not to repair it. Plumber was very knowledgeable.

Nana Duarte

He was very good. Pleasant & did what I needed to get the sink unclothed. Company got a more expensive than the last time we used rotor rooter. Of course understandable but bit more then expected. Not sure how jobs are estimated. But should consider that thank you.

Lee Chuck

The technicians were polite and friendly and upfront about the costs for my service before working on my problem. They spent time on finding the best way to solve my problem, which another plumbing company was unable to do. I am exceptionally happy with their service a professional as well as social behavior. I would recommend them for people that really need special plumbing help for sure!

Cliff Rawlins

Mario the tech was very knowledgeable. He explained every step and answered all of my questions .. then did a great job cleaning the drains..... if I ever need your service again I hope it's Mario

Kel Y.

We had a bathroom sink that was really plugged. The Technician spent a long time clearing it. He put everything back and cleaned up the area really well.

Eldred Kapule

Chris the technician that did my unclogging of drain pipes was very professional and informative on all the steps he did to unclog drain pipe. He also showed me on the monitor the condition of existing pipe. Explained in detail what was going on with condition of pipe. Good job!!

Terry Newell

Our technician, Toroy, was exceptionally professional and respectful, with a terrific attitude and work ethic. Our job turned out to be challenging, and the young man rose to the occasion and fixed the issue with not a single complaint. He cleaned up and sanitized the work area much better than I would have anticipated. RR keep hiring young men like Toroy. I will be pleased to call on RR in the future.

Gayle Pimental

Johnny was super friendly and knowledgeable. Guided us on the process and gave us tips to maintain our new water heater. Give this guy a raise! Good workers/people are hard to find these days! Mahalo Johnny!

Noah Denney

Rance - Had a great time with Rance! He was incredibly informative and helpful, and spent the time to truly solve our problem and make sure it was solved. He was friendly, and easily related with me and my family. I would gladly have him help again if I had problems in the future, and would easily recommend him to anyone I know with plumbing issues!

Robert Decleene

Arrived 2-3 hours after I called. Eddie resolved all issues. Professional, friendly, knowledgeable, epitome of what a contractor should be.

Blakemarie Martinez

Rance was absolutely amazing! I has quite a few plumbing issues and he was there within a few hours. He helped me to find the best solution for the best price and I really appreciated experience. If you ever have any issues with plumbing he is definitely your guy!

Donald Chang

UPDATE: Mr. Fred G a Master Plumber from the branch Rotorooter called within the hour of the original post and rectified the issue by giving us a senior citizen discount and a further discount for not reaching the house mainline. He trusted me and I will trust him by updating this post assuming he will provide the promised partial refund. ORIGINAL: Kitchen drain 1-1/2 line (p-trap and stub removed by owner. The cost for 20' of cleaning was $460. I had asked if the rotorooter would go to the mainline for that price and was told yes. As we walked into the house we both pointed to the mainline cleanout, house mainline and location of kitchen sanitation line. He said the price was $460 to the mainline and he would be using a 75' drum. It would at least reach the house mainline that goes to the street main. When he completed the kitchen drain I asked how far he went - 20 ft. I asked if he was going to finish outside using the cleanout and he said no. I said the main house line is on the other side of the house about 50' away. Had I known it was just one drain for $460, there is no way I would have used Rotorooter. I regular plumber charges $75 to $150. Rotorooter technician is not a plumber and the house owner must sign a liability waiver for his own pipes.

S. “Dredz” Fuller

I called their number set up a free estimate, was told it would be within the hour. It was less, he fixed my toilet quickly. Rance was clean, fast and very professional. I am disabled and this was a small catastrophe for me, and Rance, he took care of very quickly. I'm very pleased , hopefully we won't need to but if we have to we'll definitely be calling Rance again.

Clifford Chee

Pita and Wyatt were great. Dispite unsuccessful results in the initial snaking of the sewer line, he stuck with it, tried different things to unclog the line, sought advise from Wyatt and eventually got the job done. Dispite the fact that Wyatt lives in Kailua, he came out, camera'd the line to insure the line was clear and gave recommendations for future preventage mesures. The two guys are troopers - give'um a raise or at least a bonus!!!

M Ibara

Zach was great! Clear communication and quality work.

Daniel Chi

Eddie from RotoRooter was very professional, efficient, and friendly. He explained the process and quickly removed the clog. We had already tried with a 25 foot snake, but was unable to clear it. Glad we were able to hire RotoRooter to fix the problem which was about 50+ feet down the line.

Dennis Morioka

Very satisfied with service performed by Joseph. He was courteous, efficient, friendly and professional.

Robert

I was in need of emergency work on a holiday weekend. After calling several local plumbers who refused to work on a holiday and those who added a very high weekend rate, I finally contacted Roto Rooter. A repair team arrived promptly and they explained work to be done and how much the finished job would cost. The technician was professional and knowledgeable. Unlike other plumbers I contacted, I was assured that the company will never charge a premium for service calls during the night and holiday weekends. Thank you Roto Rooter.

Christine Beaule

They called me throughout the day to keep me updated about when a plumber could come. I really appreciate the communication. The plumber who finally came at 7:00 pm did a great job and cleaned everything up after. We’ll use them again for sure.

Tyler Bertsch

I had a clogged pipe caused by a plastic object being flushed down the toilet. The guys who showed up were awesome. They were cool, funny, and respectful. They got the job done without leaving any mess. If other employees are like those guys I would recommend them for any job.

GM A

I appreciate the responsiveness (<3 hours) from the time my request was called in to when the representative appeared for the service. A+ definitely. Service was performed satisfactorily. The cost was expensive ($400+) for what used to cost me < $200 pre-COVID. But if that's what I need to pay for no-nonsense service, I will grudgingly pay the price.

Sophie Brubaker

Rance was a pleasure to work with! He came in a timely manner, fixed our problem efficiently and quickly and was all around pleasant to interact with. If we had any future issues I would hope to have him remediate our problem for us, he truly was great! Definitely recommend him and his team from Roto Rooter.

Christie Hirata

Overall service was excellent! My technician Rance did great work! He was very knowledgeable, professional, and friendly. He arrived promptly and made sure everything was cleaned up before he left! I would definitely recommend working with him again!

Melanie Lee

Rance was amazing! We had a horrible clog in our toilet that had backed up into our tub and overflowed everywhere:( Rance came quickly and was able to take care of the whole mess efficiently and with a smile. He was a welcome presence with his positive energy and great sense of humor. Definitely needed and much appreciated! Thank you Rance!

Christopher Hoyt

Rance came and jetted our plugged house lines. He went above and beyond and did a great job. Made sure we were well cared for. Would definitely recommend him to others.

Bree

Debbie helped communicate through the wait time I appreciated the calls letting me know when Joseph would arrive. Joseph was fantastic, he assisted me with my water heater, it didn’t have heat, he was able to get the water heater work. He went above and beyond. I really appreciated him taking his time to make sure the water heater stayed at the temperature. He is kind, and attentive to your concerns and needs. My service was fast and efficient, I will go through this company again. Thank you Joseph!

JS

I’ve always counted on Roto-Rooter for my plumbing issues because of their outstanding service. Although they are quite pricey, you get what you pay for with their exceptional qualities, such as efficiency and overall quick response so there’s no reason to wait on your side. Johnny, the service technician was very fast, friendly, and easy to communicate with. He even took the initiative to do some minor fixings on my toilet seat and tank. I really do appreciate him for what he offered and did for me, as well, and that is why I feel he should get a 5+ star for his exceptional service. There should be more of this kind of service technician like him. I hope he gets a raise!!! Mahalo again, Johnny A. and Roto-Rooter!!!

That Guy

Ben was great. He fixed my issue in a timely manner. I will use their services again. Well, hopefully not, but if I have to, I will.

Ben Koehn

Joseph 368-86-31 was very quick and efficient and pleasant. Thank you!

Kyle Baxter

Called early in the am and they came out quickly. Ben diagnosed my promptly and was done in no time at all. I would definitely call them again!

Lou Majchrzak

KC was very professional! Diagnosed the issue - and gave clearly articulated options and prices. A little surprised at the price - but on a weekend with only one toilet in the condo we needed the toilet cleared. Thank you for a great job!

Reynold & Jenny Choy

Serviceman came within an hour to resolve a sump pump backup problem. Since it last occurred in 2018, he contacted his colleague, who guided him through the resolution of the problem. As always, very professional and efficient service.

Suzanne Reed

Joe was so gracious and efficient! I felt that he really cared and was willing to go the extra mile to help me. He was patient and informative with my questions and did not hesitate to effectively find a solution to my plumbing issues. I truly appreciated his expertise and time.

Nolan Chang

Alassane Wagne and Chris Jones did a fantastic job clearing my clogged sewer line and scoping it in search of possible deteriration in the 60 year old pipes, fortunately there was very little damage. Alas sane and Chris were efficient, effective and professional throughout the process. These two technicians are a dynamic team and a credit to their craft. I give them my highest recommendation. Very Respectfully, Nolan Chang

Lenor Mendez

We had Ben as our plumber, he was straight forward explaining what needed to be done to fix our problem. Our initial contact by phone not a pleasant experience because everything was lost in translation, as I were told I was speaking to a call center on the mainland, dispatch was on the mainland and my request of being text was not carried through because of my concern in answering any telemarketing calls if I couldn't identify who was calling me, luckily they left voice-mail so I could get a proper response. The 5 star experience was the fact that we were happy with the results. So would I recommend this business, as long as Ben is the employee, most definitely Yes.

Travis Roussell

These guys were awesome, professional, and provided me with detailed information. They did the job quickly and most importantly correctly.

Patti WoodHessler

Rance was fabulous! Great service & professionalism! Answered all of our questions with excellent options & explanations! We would recommend him highly! Outstanding job! He tried so hard but our pipes are too old.

Ben Evenson

Rance was amazing and accommodating throughout our entire experience. There was a tough situation with our neighboring tenant, but rance stayed professional, patient, and understanding. I would highly recommend him in the future.

Alison Sih

Rance saved the day again. This time we had multiple units with backed up kitchen plumbing. They cleared the line and took care of everything. Fast reliable and professional!!

Lena Nahale

Allen was awesome! He kept me informed every step of the way. He was accommodating to my work schedule and provided amazing support. I can’t thank him enough.

Barbi Streeter

Pita and Chris awesome. They gave us information that we could see the picture.

Michelle Sullivan

Rance was amazing!! He was extremely friendly and efficient! We had called other companies and they couldn’t come for a week or longer. They came within the hour on a weekend!! Completely satisfied!!

Johnmar Mabuti

Erick was quick to respond upon being dispatched from the call center. His professionalism was impeccable and extremely knowledgeable regarding existing questions and concerns. He was able to identify and resolve the problem in a timely manner. He also completed the job by recommending future maintenance tips and servicing. Overall experience was excellent. Rance and Chris came out and on very short notice. They were very professional and went above and beyond to make sure I understood what exactly they were doing at every point in the process. They all stayed until the very end and reassured me they would follow up with me until the situation was resolved.

Kerri Yu

Call Roto Rooter for clogged toilet @7am and they were here within time frame they gave me. Albert and Sam did an amazing job. They were very professional and nice. Job was done in less 30 minutes. Thank You so much!

Altaf Hussain

The service technicians were very professional and were able to diagnose the issue. While the repair work took a bit more time than expected, the good thing was that they accurately diagnosed the issue and the job cost was based on the job, not hourly. So the price they quoted was what I paid.

etmo2

Rance was a God send for sure in our time of need! Professional, knowledgeable and personable. Quickly put our mind at ease and assured us we were in good hands. He jumped on the issue right away and took care of the problem. Definitely knows his trade very well! Would definitely call on him again. Mahalo Nui Loa!

Calvin Mar

Our plumber Rance was quick to respond. He was very knowledgeable and great at explaining. We live in a condo and was appreciative of Rance taking the time to explain how all the pipes were interconnected and what needed to get done. He was fast, efficient and considerate. I would highly recommend Rance for all your plumbing needs.

Christopher Hoyt

Rance was very professional and was super helpful. He wanted make sure we were completely satisfied and well taken care of. We would definitely bring him back for any other problems!

Lee Watanabe

We called Roto-Rooter late at night after trying and failing to self snake our tub on our own. Although we were set up for the following morning, Rance ended up calling and coming over the same night at almost 10 pm! He was very friendly, professional, and really quick at fixing our problem. He even talked with my husband about what could have happened and what can be done. Such a happy customer! Thank you Roto-Rooter, especially Rance!

Janelle O

Rance with Roto Rooter was so helpful with our clogged drain and very informative. He took the time to explain things to us and made sure we understood what he was doing and why. Would definitely recommend his services!!!

Jamielyn Atayde

The team that came to help me out was so easy to talk to, easy to get ahold of, very proficient at what they do, and just made things easier for me through a stressful time. My first home and just 3 months into it we find a big water leak problem and they not only help me with the water damage, but they gave me advice with insurance and what I should do. I would definitely use Roto-Rooter again for any other water damage problems in the future.

J. Dayondon

My Front Yard Water Hose Spigot Decides After 4 Generation To Bust At 7:30PM. Called Roto-Rooter Everthing From The Receptionist (Julia) The Response Time Was Quick. To The Roto-Rooter Service Technician (Eddie) His Response Time Was Quick In Arriving And Reasonable Taken He Was Just Finishing A Job Prior To Me Was Extremely Professional, And Knew His Job And Was Fast Fixing The The Issue. Arrival Was At 8PM By 830PM He Was Finished And Out. And Being The House Is Almost A Hundred Years Old Eddie Also Gave Some Suggestions When Doing Renovations. When It Comes Down To Pricing For Service, If It Wasn't For Their Quick Reponse, Professionalism, Their Know Of The Job I Would Have Said Roto Rooter Is EXPENSIVE. OTHER THAN THAT FOR THE PRICE I PAID IT WAS REASONABLE ALSO BEING IT WAS A NIGHT TIME EMERGENCY JOB. THANKS AGAIN ROTO ROOTER....

Marissa Kunsch

Rance was great! He was on time and super personable. Made the experience easy to understand and he was so quick! The drain was cleared in less than 20min. Appreciate it Rance!

robyn watanabe

Very satisfied with the service provided. Eugene was very professional in keeping us apprised of the ETA of the plumber. Joseph was very polite and professional and we definitely enjoyed having him do our installation. We will definitely call Roto-Rooter again for our next plumbing issue.

Jesika Kauilani

So fortunate for today’s service! We had a hiccup early and couldn’t have the original tech help us. Turned into a 2 day ordeal. However, Roto-Rooter was able to send out another technician, Rance. He was extremely helpful and knowledgeable. Able to solve our hang up and educate us on the building. Service this great, especially on a Sunday, is rare to receive. Mahalo for your help!

Eriko Mendel

His work is quick and well done only if it is a little cheaper ,,,

Jacob Chu-Hing

Joseph came out to my house and he explained everything that needed to be fixed. After explaining he went right to work and got the job done faster than expected. I am super happy with the job that was done! Would recommend and use his services again.

Christine Valles

Excellent service. Joseph checked all our drains and made sure he did all the work necessary. Didn't do any unnecessary work so I felt he was very honest. Quick response and very friendly plumber. I liked that he explained what he was doing.

Clyde Fuse

My attempt to clear a clog far down our wash basin drain with a handheld could not clear drain clog. Mario cleared it and also the bathtub drain to clear the problem. This is the second time we’ve called Riyi-Rooter and they responded promptly and are very professional.

Wendi OK

Plumbers were super efficient, knowledgeable, communicated what they were doing at all times, offered recommendations, and left us feeling confident with the work they did! Will definitely use them for all future plumbing issues.

Lyle Maiava

Rance came over and actually went above and beyond. Our issue included our back condo neighbor who wasn’t home initially. Before leaving he checked again and they came home. He was able to fix the issue that required access in our rear neighbor home. The issue was resolved and he further went to show that the issue wouldn’t happen again. He spoke with both my wife and i and our neighbors so that we know what happened and what we needed to do to prevent it.

Zoey Kaneakua

Rance was an awesome technician and fixed our problem within a hour or 2 on the same day. They are very vigilant with they say they have 24 hour service and we are so thankful for that. Highly recommend getting your plumbing needs through this company!

Shantell Cruz

Rance was able to come and assist us shortly after we called. He was professional and patient with explaining everything to my parents. My father and I worked hours on trying to clear our clog to no avail. Everything is flowing and no more backups.

Carole Mitsuyoshi-Sugai

Our experience with Roto Rooter was so excellent. Your technician, Joseph Gasman, assessed our problem and immediately worked to resolve it. He was very knowledgeable and worked efficiently. We appreciated his patience in answering all of our questions. This was definitely a 5 star experience! We would recommend Roto Rooter to anyone!

Ricky Bashore II

Eddie C. was great at fixing the problem. He was extremely helpful and would highly recommend them for anyones plumbing needs. He made this whole process smooth and helped relieve the stress our family had with this repair job with his high level of skill. Thanks for being so awesome!

Glenn Galman

made appointment online through website, but the request was never received, so had to call the local service company directly (disappointing); called for the appointment first thing in the morning for a service window in the late afternoon and service tech confirmed acceptance of the service appointment the last 30 minutes of the requested window - luckily the service performed was not very complex, but cost over $300 to cleanout a toilet clogged with TP.

William Bow

Rance was very helpful. He explained everything that could be going wrong and figured out the best way to access the sewer lines. He was ready to come into the house and remove the toilet to get the job done, but then he found an outside clean-out that made the job faster, more thorough, and actually a better deal. He solved the problem and recommended some additional maintenance things that we can do on our own. Definitely recommend using them in the future.

Derrick Monis

Rance Cool dude came to do his job very efficiently and smoothly. Knows his trade very well and powerfully executed what he needed to do. Had main line clog and brought his big guns, and camera, to clear it. Great work! Would totally recommend!

Gordon Mattos

Friendly technician provided exceptional service. Casey Sandoval tech#1545 was courteous and professional and provided quality service fir our family. Casey took the time to speak to me and understand the situation. He experience insured our issue was resolved efficiently and professionally. Casey did a great job.

Jessica Miles

Rance was amazing. He got here within minutes of our phone call and finished the job in a timely manner. He was professional and friendly. Very informative and helpful on the job and how to prevent future mishaps.

Darryl Kon

Our main kitchen line was clogged. I was able to clear it in the past but this time the job was too big. Called Roto Rooter. I am glad I did. Rance was very prompt and professional. He was able to clear out our clog in minutes which I tried clearing earlier for about two hours. Glad I called. Excellent job. Very nice person.

Mark N.

Rance was very professional, courteous, and friendly. He was also thorough and helped me to feel at ease as he went through the process of making my repairs. If possible, I would request Rance to be my technician of choice in the future should another plumbing situation arise in the future.

Crystal Sims

Rance came to clear our toilet. It was clear that he has technical knowledge and experience to diagnose the problem and took care off it extremely fast. He is super friendly and courteous. He was a pleasure to work with. He is an asset to the company and should be valued as such. Thanks Rance!

MrSole57

The person who help me was so professional he told me what exactly he going do before he did it

Lia Archuleta

We discovered water flowing up out of the ground this morning in our yard. I called Roto-Rooter and they sent Wyatt and Webb out right away. The pricing is a little spendy (hopefully fair though) but they found the root (pun intended) of the issue quickly and were able to replace the busted pipe in about 2 hours. They were pleasant to talk to as well. I highly recommend calling Wyatt and Webb at Roto-Rooter for any plumbing issues!

Daniel Meckfessel

I have a home in Honolulu. There was a leak in a drain line. It was found and repaired quickly. Roto-Rooter was very professional. I am very satisfied with their service. They also did water damage cleanup.

#SDC

Rance was a very efficient, knowledgeable and pleasant help to fix our clogged drains. I would strongly recommend him and Rotor Rooter to all my friends. It was a blessing have him in my home helping us with our problems.

Kirk Southcott

Technician was professional and worked with me on the cost. Dispatch team called often to check in on anticipated time of arrival. Other plumbers wanted extortionate fees or never showed. Don't waste your time with others go direct to roto router.

Olga Krestinina

Thank you very much, Rance! He was awesome and knowledgeable. He quickly went into action to clean the clogged drain and explained how and what steps he took to fix the problem. We are very happy with his work and will recommend to everyone we know.

ROY ICHINOSE

I had a toilet flushing problem. It was quickly diagnosed by Mario, repair rep, and the problem was resolved in a jiffy. Mario and Raul also cleaned out my sewer line. all good and working now. I am so glad I called Roto Rooter. Thank you.

Jamie DeRego

Brad was efficient, fast, and unclogged our sink drain in no time. He also advised us on what we needed to do for our toilet issue.

Rozelle Leanne Cayetano

Rance: great service, very punctual, good communication skills and respectful! He explained everything he was going to do prior to starting work. i am glad that he was the one who came to repair our clogged toilet and tub. After he was done, he cleaned up his work and explained what needs to be done. Thank you very much to Rance! Thank you Roto-rooter!

Ciriaco Cuenco

Technician was very professional and helpful. Would recommend again.

Jessie Parmley

Ben Navaes who was the plumber that repaired my bathroom leak and did the renovations of my bathroom's plumbing has been such a pleasure to work with. He is very knowledgeable with his plumbing expertise. I have thoroughly welcomed his advice and recommendations. He has been an awesome person to work with. His work is commendable and he takes pride in his work and accomplishing my bathroom issues. I would definitely recommend him (Rotor Rooter) to do any repairs and renovations. He is a very hard worker and does his work right from the start.

Tess Duclayan

Quality and professional service done right and quick, joseph came several times to fix various problems and was always courteous

LizaStarlene

Bucky and Tavita is the best team. They work excellent together and the work they put in, amazing. They kept me informed through the process and compromised with my difficult schedule. Mahalo nui men, we were blessed to have you work on our issues. You both are assets and need to be recognized by the organization!!! Aloha no 🤙 …

Kaimuki Jade Site Manager

Rance did awesome job in responding and clearing a very diffucult main drain blockage. It saved me a ton stress. Excellent service and quality work. Mahalos!

Margarita Mike

Extremely professional and helpful. Explained the repairs and recommended future repairs and how to go about doing them. (If I so choose to take on the future repair myself). Pricing is typically high but you are paying for the knowledge so it’s worth the price. Shower is working and the family is happy. Worth the price of admission!

April Gushi-Clementson

Many thanks to Justin and his crew of hard-working men who showed up on time and worked diligently to clean up the mess and sanitize my 2 bathrooms after the blockage was cleared. I would highly recommend them to anyone in a similar situation.

Chong Wai Chan

Sam was very professional and efficient in identifying the problem and unclogging my tub and sink, which shares the same line as other sinks in the house. Explained everything before the job and no surprises. Work was quick (about an hour). Pricing was reasonable and I saved a little more with an online coupon. Would definitely recommend Roto Rooter for plumbing problems.

AMBER TUQUERO

Rance was an exceptional plumber that came out to service us in a very timely manner. He was super informative, quick, and efficient! We are very happy and satisfied! Thank you Rance!

Rafael Li

Rance was puntual when he said was coming in 1/2 hr. Very professional. Explained his services and how he was going to approached it. Spend time cleaning the area after the service. Also explained how to keep up with future maintenance. Overall excellent experience. Will refer to all my friends and family.

bert hayashi

Easter Sunday emergency repair! Such a quick response time AND our repair person was thorough and just a really respectful guy! I would DEFINITELY recommend this company to my friends and will be calling them again for future repairs.

Shylaann Keaunui

Rance was very polite and explained everything well. Their company is also offering a discount if you donate canned goods. Such a great cause. Thank you guys for your great service.

Lisa Sukita

Rance was our service person. Response time was excellent. Our job required snaking our kitchen drain that had backed up after using the disposer. Although he ran into problems with our old pipes, he effectively cleared the clog. Will use Roto-Rooter for future plumbing emergencies.

John Litchfield

Rance was wonderful. He provide exception service and expertise. He worked with grace and provided professional understanding to someone that had no knowledge of plumbing. I would recommend him and his service to any one.

Priscilla Camacho

Changed the washer water knobs and faucets. Expensive but good job, worth it.

Ms. Pepsi Puu

Rance and Dee came out to our house within an hour of our call. They were very efficient and communicated well with our property manager. They explained the issue so we could understand. Excellent communication and service!

Harmony Samante

I am soooo happy Rance came by to service us last minute for our clog that my Daughter stuck a toy down our tub drain. He immediately came within the hour as he is located in town and got the service done within a half an hour after doing a diagnosis! We are super happy! We will call again if we ever need this service again! I am more than satisfied with his service and it’s worth paying for! He was friendly, quick and very detailed. He explained to us how the job will be done and Answer any questions I had before he started his job! Thank you Rance for your 100% customer service! Also our house is a little old and he was very careful while doing the job! I can’t say how extremely satisfied I am! Could’ve went with other services that was nearby but when I called we had dropped calls and they never called me back. I know that the other services would’ve been cheaper for us but I see that what we paid for was well worth it and it wasn’t extremely expensive but it was worth paying for especially given the fact it was a last-minute job on the weekends and after hours 10:30 PM!!! Mahalo from the Ferreira’s!

Lei Haas

The Service man was very professional and we appreciated him coming as late into the night as he did. He gave us great advice and unfortunately the kit we had purchased would have required extensive and costly amount of labor and parts. He did though give us lots of tips and advice on what options we could pursue

Ken Beltran

Rance A big mahalo to Rance. He did a fantastic work on our vanity sink clog. Clog is gone and cleaned up after his mess. Will use your firm again in the future should the need arise. Will definitely recommend.

Barbara Williams

Rance was very thorough and did a great job. After clearing the blockage he coordinated with Raul to get a camera view. I’m very satisfied with his work.

Lester Enomoto

Curtis stayed late into the evening hydro jet cleaning the main line. Earlier in the day, the conventional "snake" method did not work due to me not being able to locate the main clean out. Curtis was great.

Montana Albritton

Woke up this morning with backed up toilets, and they had their team here stat! I was super impressed by how promptly they took care of business. Gave me an estimate, gave me long-term and short-term estimates and advice, and overall an excellent customer service experience, highly recommend!

Greg Ota

A plumbing backup happened just before our Christmas dinner. Roto-Rooter said “no problem,” and Rance arrived promptly. The problem was fixed in time for dinner, because Rance worked quickly - in a flooded corner of the patio... in the middle of a thunderstorm... on Christmas Day... while his own family was enjoying their Christmas meal. Thanks Rance, and thanks Dave as well for proactively working with insurance to document and cover all damages. Great service, and will keep the number saved for future emergencies.

Michael Ho

We had a clogged kitchen sink that was backing up on Christmas Day and had a bunch of guest coming over for dinner. We called Roto-Rooter and Rance came out and unclogged the sink in no time. Everything was professional from the call to the service provided. They were on schedule and very timely. Rance did the job and was very personable. He saved our Christmas dinner!

steve hofmans

Rance did a great cleaning my main sewer line and explaining the entire process to me. Chris Jones was also great explaining the camera inspection process; very knowledgeable and friendly. Thank you. Will definitely recommend.

Stephen Ho

Rance is a fabulous technician. We had a clog kitchen sink which turned out to a major clog which more than I could handle. Rance did a terrific job . He was on time , neat , and very friendly. We will certainly call him again for our plumbing needs.

Geri Mendiola

Bill was exceptional in the service provided. He was very knowledgeable, professional, friendly, and empathetic to our concerns. I will definitely call Kapolei Roto-Rooter for future services I need and recommend to friends and family. Thank you

Donna Marie

Rance was really fast when the unit I’m renting was flooding with water! Within the same day and within 1-2 hours, Roto-Rooter has responded to my situation ASAP! Awesome service. Thank you Rance and Roto-Rooter!

Andy C

We called Roto-Rooter with an emergency plumbing issue at 8pm. A handful of other plumbing companies told us we'd have to wait for someone to come out in the morning, but with a houseful of five people and no working toilets that simply was not an option. Thankfully when we called Roto-Rooter they calmly told us they'd get someone out within the next 2-3 hours. Not even half an hour had gone by when we received a call from Rance telling us he was on his way. We were expecting to have to wait until 10 or 11pm. Rance arrived and was friendly and courteous. He carefully listened as we explained the problem and waited patiently as we moved our two large dogs to the back yard. He thoroughly looked over all three bathrooms as well as the plumbing in the yard. Now all three toilets work without overflowing- hooray! We can't thank you enough, Rance, for your outstanding customer service and exceptional work! Mahalo!

Jill Carter

Rance was terrific! He was on time and very professional. He cleared the tub clog quickly while coordinating with the next door neighbor of our high rise unit. Would highly recommend using Rance at Roto Rooter!

Andrea LaVecchia

Excellent customer service! Rance was friendly and professional. He explained all aspects of what he was doing in easy to understand laymen's terms. He worked very efficiently and left the work area in a neat and clean manner.

April Coloretti

Rance showed up promptly. He was professional, efficient, and friendly. Even my dog liked him! We discovered a sewage backup at 2:30AM! This is not something that you want at anytime, especially right before Christmas with all of the family coming over. We were grateful that right from our initial phone call, we were able to get fast service that solved our problem. Would definitely recommend Roto Rooter and Rance! (The new 3 Rs)

Stephanie

Joseph did a phenomenal job at figuring out what exactly was the problem and then how to go about fixing it.

Antonio Aquino

Rance did a great job fixing my clog bathtub. I would like to recommend him to a lot of customers that’s having trouble with their plumbings. Also very helpful explaining to me what’s going on in my bath tub and what’s causing it. Thank you so much for sending him to me. Greatly appreciated. Antonio D Aquino

Noreen Varney

Rance was personable and so easy to work with! I loved having his cheerful attitude and voice especially during these somber times. I appreciated that he did his work with focused effort and explained what he was doing and why!

Lawrence Kim

Rance was very professional and did an amazing job. He was prompt, thorough, and payed great attention to detail. I had a very positive experience and recommend his services.

Karen Guerrero

Rance did an excellent job! Arrived on time, explained the problem and offered recommendations. He was professional in conduct and completed the job in a timely manner.

B Agbayani

Joseph was really professional and did a great job. He had my leak repaired in no time and did an awesome job cleaning up after the repai. If you use Rotorooter... ask for Joseph to come out. You wont be dissapointed.

Kate Warlick

Rance was so helpful fixing my shower!! Super patient (and understanding of my giant dog) and didn't quit until it was draining normally again. The online scheduling also made things very easy. Definitely the one to call if you're having issues. 👍 …

Deanne Ho

Rance came same day we called. Super friendly and helpful. Definitely recommend you call him as he did a complete job.

Russell Price

Mario and Raul arrived on Saturday AM to clear a clog in our sewer line. Mario ran a rooter blade down the pipe and cleared whatever it was, and then when Raul arrived he ran the camera down the pipe to see if there were any problems. They did a great job. Problem solved.

kaleb bottorff

Wyatt, and Webb worked super quickly. Very helpful, and willing to work with me. Didn't leave a mess, Tosha very informative and very helpful as well.

Eric Dunkirk

So Wednesday night rolls around and my girlfriend and I get a babysitter so we can have a date night out. Half way into a date night, I get a call saying that we have poo water backing up into the bathtub. Not exactly the news i was wanting to hear on a special night. So we cut the dinner short and I go home to tackle this problem. I have a 50 foot hand held snake and ran it through the clean out port in hopes I could fix the problem myself. Three hours and a sweat soaked shirt later, I decided to call in the reinforcements. Zach Cooper was able to come out to our house at 11:30pm (30 minutes faster than what we were quoted!). He was friendly and knowledgeable. In less than 30 minutes he was able to unload his equipment and fix the drain. Even with all of the equipment, there was not one spilled drop of poo water on our floor. I cant say enough how lucky we were to have him help us in this urgent situation. Thanks Zach!!

Linda Mazzulla

We had same evening response and she arrived within the time frame with several calls from the office to update us on the actual time she would arrive. The repair person was very friendly and immediately spotted the problem and efficiently cleared the clog in the kitchen sink drain. We very much appreciate the responsiveness since we had company for dinner and lots of dishes to load into the dishwasher. We appreciate the prompt and courteous service.

Bebe Ozaki

If you ever need someone to service you, ask for Zack Cooper. Such a wonderful positive attitude and goes the extra mile to ensure that we were satisfied and also offered preventive measures which we agreed to. Rance came and did a great job clearing my toilets and had a great attitude. Thank you!

Shane Porter

Can not say enough about my experience. The tech arrived yesterday but we lost water due a main break and had to reschedule. Returned this morning and immediately got to work. Very polite, respectful and professional. Made small talk easily and offered to show me the video feed of our issue. Will highly recommend this company to anyone. Great experience from talks with dispatch to the technician. Thank you Roto for the help.

Brenton

Rance came over late in the afternoon and helped me to clear my french drains that were clogged with long roots. After the inclement weather I found out that my drains were clogged and water accumulated and pooled in various areas. Rance did an excellent job accessing the situation and getting the tough roots out of my pipes. Thanks for the help bruddah 🤙

Scott Sunaoka

We had a problem with our main line and we called Roto-Rooter at 7:30pm. Rance came within an hour and had my line cleaned out in no time. He maintained a professional, friendly attitude throughout considering he had to do this call at night. If another problem arises Rance would be my first call.

Igso MV

Rance is very good and very professional. He helped us solve our big problem and it doesn’t cost us a lot. He gave advice on what to do to save us the trouble.

Andrea Lunasco

We had a clog in two units. Curtis took care of it . He was very professional.

LaVon (LAVON)

Had an emergency with a clogged drain and called Roto-Rooter. They dispatched a plumber the same day. Rance called to let me know how far away he was and quickly arrived to save my day. Rance was articulate and explained everything to my understanding. He was professional and personable. We always hope not to need their services but in time of need, I would recommend Rance from Roto-Rooter.

Tetiana Kotsehub

Great service! Very professional. Eddie has just fixed a pipe in my apartment. Came on time, gave a 20 min call prior arriving. Immediately found a problem and fixed within 20 min (luckily wasn't anything serious). Very nice, very polite, experienced and professional. Making an appointment was very easy. I tried to contact two other companies but nobody picked up the phone and never called back. In Roto-Rooter the phone was answered immediately, they work 24/7. And they give a 30 days warranty on the work that was done. Thank you so much for the great service.

Marshall zeigler

Rance was amazing. totally restored our confidence in Roto Rooter. He was friendly, fast, professional and went out of his way to make us feel safe and calm. Thanks Rance

Lana Giannella

Rance has helped us a second time. He is friendly, professional, highly qualified, and works quickly. We will contact him again for our future plumbing needs. Mahalo

Kimi Casupang

Rance Came out to the house to fix our emergency toilet repairs. He came out very quickly and assessed the problem. He was very personable, knowledgeable and was very dog friendly. Would definitely recommend.

Timothy Geary

I had my first floor flood due to a cracked CPVC pipe. Called another plumping company to fix so I get water back going in my house. They looked at it and said we will have to do tomorrow. Tomorrow rolled around they finally call me saying they have no one available till Friday (3days with out water if I waited on these guys). I told them I'll try another plumping company. Called these guys and they had a plumber on scene within the hour. Dave helped with the insurance claim and also had his guys there that day to set up dryers and what not to dryout the floor. Awesome group of guys friendly professional and knowledgeable

Keith West

Rance came to my rescue today after I had severe issues with a clog in my shower. After several attempts he was able to solve the problem. I would just like to add, at one point I decided to go into my room and say a prayer. Believe it or not as soon as I returned to the bathroom, the clogged cleared. God is good. And so is Rance.

Carolyn Yoshihara

Albert, Sam, Raul and Mario were all present today. Albert and Sam worked on the toilet stoppage and helped Raul and Mario investigate the need to realign our sewer drain and install a clean out valve. Very professional and knowledgeable team! Thank you for working on Sunday!

Richard Elliott

Called first this time morning. Within in an hour, the dispatch called and said there was a tech on the way. Shortly thereafter, Rance called and said he was on the way. I found Rance to be very personable and highly engage. Throughout the process, Rance provided me updates, and within in hour, the sink was clear. I would highly recommend Roto_Rooter

Janis Furuya

Roto Rooter cleared a clogged sewer line, and initiated a claim with our insurance company. They also checked for moisture damage, sanitized and set up dehumidifiers in the affected bathrooms (2). The personnel were all personable and very considerate, though parts of RR's service were much more positive and responsive than others. We had especially positive experiences with Mario (pipe maintenance), Bucky and crew who sanitized, humidified, and prepped for demolition, and Raul (supervisor), though communication and follow-up for materials testing (required for pre-demolition) was touch and go.

Fernanda & Serena Fonseca

Sam and his trainee were extremely polite and professional. Made it all very clear and after the work was finalized even game me good tips on how prevent my problem in the future. Would definitely recommend their services.

Taj Yama

Rance was awesome! Not all heroes wear capes and he is one of them! I had a really bad back up from the toilet to the kitchen sink. Rance was able to find the issues, work around our piping system mess, and resolve in good time! 100% recommend! Mahalo Roto Rooter!

AT N

Rance was very punctual and very professional which I greatly appreciate. He explained explained everything before starting the job. I would definitely recommend his service to anyone who is in need of his services.

Ice Cream Rolls LLC

We call this company and they send guy named Rance. He arrived very fast and was very confident and professional about what he was doing. I would recommend them to anyone who wants job to be done fast and professional! Thank you Rance

Jayne and Tim Mondoy

Great to have Roto Rooter service available 24/7, even on holidays. John answered our service call on Christmas day. He was polite, friendly, and professional with his service assessment and when he returned the next day to install a new water heater. Highly recommend John!

Kay Kurio

Rance was awesome to work with. He was very knowledgeable and professional. Fixed the problem very quickly. Would definitely recommend Rance coming back if we have future issues.

Raynelle Adams

My serviceman Rance was extremely helpful, professional, and so friendly!! We had a late evening plumbing emergency that needed to be fixed and he came right away and was quick and proficient!! A++++ Highly recommended!! Thank you Rance!!

Gayle Murayama

Rance and Dee Dee were very professional and helpful. From the beginning of contact with them, they were very helpful and put me at ease although the plumbing backup was quite stressful. In short, they provided wonderful service and I would be willing to refer my friends to your company if it's possible to request them(?)

Keith Kuboyama

Rance did a fantastic job and I would highly recommend him and the company. Very knowledgeable and knew exactly what to do to get the drain working again. Would use Rance and Roto-Rooter again. High quality job at a good value.

Alexa Welton

Eddie and Tasha were excellent in response to our plumbing emergency this afternoon. Their response time was quick, they were extremely professional and took great precautions to keep us safe and get our issues fixed. We would highly recommend Roto-Rooter (Eddie and Tasha) for any of your needs!

Lynne Ching

Zach Cooper arrived on time, presentable, professional, kind, friendly and extremely knowledgeable. He answered all our questions and made us feel comfortable and safe. I will definitely be recommending Roto-Rooter to my friends and family. Thank you!

Charles Cypher

I had multiple plumbing issues that John fixed in a timely manner. The biggest issue was a leaking shower valve that needed replacing. John replaced the entire piping system and installed a new faucet and shower head. Then he fixed a continuously running toilet and a leaking garbage disposal. He provided quality workmanship. When he initially provided the estimates, he said they were higher because they perform quality work. I received another estimate that was considerably higher so I went with Roto-Rooter. I'm glad I did and am happy with the work done.

M.S. Reyes

When it comes to plumbing, Joseph is always the first person on my mind to call on at Roto Rooter. Joseph has so much plumbing experience and it shows in the work he does. He is someone you can count on. He does exceptional work and gives good advice when you have questions. He is also the most wonderful and pleasant plumber we have ever met & worked with! We requested for him again because he is very professional, responsive, friendly, optimistic and always does a great job beyond expectations! Thank you Joseph & Roto Rooter! We thank God for you!

Kaiulani JKN Laeha

Rance was awesome! Quick and efficient. Mahalo!....Follow-up: We had another issue arise and I was pretty upset when it happened because a few days earlier I called in because of a bubbling toilet. I was told there was no problem and totally disregarded. Sure enough the mainline backed up mid shower! I called the main switchboard and was very politely helped. I also reached out to Rance who helped me out even tho he wasnʻt working in the field that night. Within in a matter of hours I had 3 people at my house all working to figure out what the problem was and help assess the situation Chris and Dee were outstanding; Chris didnʻt leave until he was able to identify what was going on. By the next day I had 2 more Joseph and John there to dig up the pipe and remove the object out of our pipe (seems like it was some construction rubble). Super efficient, helpful, kind; and hands down EXCEPTIONAL customer service for this call. I am not the easiest client, so I always appreciate when the customer service is so on point that I have no complaints. Makes me feel at least a little better about the high cost. Mahalo all of you who came out and helped us!

Madison Sargent

Rance, was on time and was very helpful and explained everything going on with our pipes. He was very kind and gave us the best service. Would recommend him to others for sure!

Daniela Spoto

Matt was the best! I had him come help with a clogged drain and broken disposer and he was so friendly and polite and super quick. He even had time to help me with another issue in my bathroom. The whole service was incredibly efficient. Definitely recommend.

Gina Uyema

They are convenient to schedule and kept me informed of my appointment and techs arrival times. The service was above and beyond what I expected. Eli was my technician. He was polite and explained everything to me, including my options. Would use this business again.

Fred Cruz

The process for ordering service online was quick and simple. Zach who came out to help me clear the stubborn clog I had was super professional, friendly and offered many excellent tips to keeping the drain clean. He is a definite asset to your organization. Mahalo for a job well done !!! Fred

Kekoa Ornellas

Unfortunately we’ve had to use Roto Rooter a few times this year. Lucky for us their technician Rance showed up to help us with our dilemma. He’s always extremely professional and most of all does a thorough job to get us back on track and restoring us to normalcy. I can’t recommend him enough.

Jenie Crisostomo

Rance is very respectful and really does his job. He did excellent job, overall he is awesome, and definitely highly recommend him to my family and relatives who need plumber.

andy nguyen (ainokea0)

Thank you Rance. You are awesome!! After Struggling all day , I called Roto Rooter and Rance showed up and explained how he could fix the problem. He was really Knowledgeable and He got the problem fix. I am so glad he did. He made a stressful ordeal stress free . Thank you so much truly recommend

Scott Bradley

Rance helped me at 10pm at night. He was so awesome, came so fast and helped me with my clogged sewer lines. He explained the whole process and was very professional. Would 100% ask Rance again for any future needs!

F D

Rance was wonderfully quick in fixing our toilets. He even briefed us through the whole process so we wouldn't be in the dark of things. He was so knowledgable, and friendly. He definitely got the job done. We always love Roto Rooter. They are BAR NONE!!

Daniel Wood

Joseph was amazing and went above and beyond what was expected. You could truly tell he is passionate and stands behind his work. We would definitely recommend him to anyone that has plumbing issues. He solved what was an ongoing headache and explained in details what was wrong.

Andra Petras

Very expensive! For 3 min of just clicking a button 150$

Rodolfo Medina

Rance He came to our house the fix the toilet clog He did it so quick & fast. He did a good job. He is also very helpful in giving information house to take care of the toilet as well Thank you very much Rance Benita

richard smith

Rance excellent!! 5 Star. Very professional, Knows what needs to be done. Has great communication skills. Would call again. Glad Roto Rooter is my plumber contractor. Would recommend Any time.

James Council

Wonderful service. I had the pleasure of having Matt Soranaka fix this issue I was having with my clogged toilet and shower. Before he started he went through all of my options to fix the issue and described in detail what every solution including. Did he best to get me the best pricing option. He did a great job and was very courtesy

Olga Miller

A knowledgeable technician Alison, identified and fixed the problem professionally and efficiently.

Andy Tice

We had a major blockage in our main sewer line. Rance came at 10:30 on a Sunday night when both of our bathrooms were clogged and overflowing, and saved the day! He was both cheerful and extremely helpful. Ahhhhh.....The sweet sound of flushing toilets! Thank you, thank you, thank you Rance!

Nellie Sugii

A very professional company with well trained staff. Kept in constant communication to let us know when to expect the technician and a cost estimate. Thank you Rance for your great service and our unclogged kitchen sink drain!

Marlena Mlynarska

Noa came to assist us this afternoon and he was absolutly wonderful! We’ve had a reoccurring problem with our bathroom flooding. The toilet would get clogged and then sewage would rise through the showers! We called rotorooters and Noa arrived within 2 hours! He was absolutely incredible. Very knowledgeable kind and professional. He fixed our clog in no time! We’re very grateful for Noa’s help today!

Clifton Choy

The plumber that came out was exemplary in every way, professional, efficient, honest and trustworthy!

Elizabeth Kalama

Erick was the best!!! He arrived soon after we called and quickly fixed our plumbing issue. We had a family party and we needed it fixed right away, he came out and fixed it even later on a Friday night. If you have any plumbing issues call him.

RONALD TAGUCHI

John and Al very knowledgeable, professional. Finished job quickly and clean. Very Happy.

B Yim

My shower and sink were backed up for a few days. Tried to unclogged it by myself. Rance from Roto-Rooter came and was able to free up the clog. Super personable, friendly, and informative. Highly recommend Rance if you need anything.

Lance Tatsumi

Johnny/John was very knowledgable and easy to talk to. Answered any question I had with a smile. Will definitely use Roto Rooter for all plumbing needs especially Johnny/John. Would refer them to anyone who needs a plumber. Thanks for your great service. Lance T.

Tyler Kleinhesselink

I called because I had a sink that would not drain and they sent a plumber named Louis 0479 out. He had the drain cleared in minutes. He was very helpful!! We will use Roto-Rooter again for sure!! Thanks so much!!

Chikako

Thank you Roto-Rooter for quick and reliable service! Tech 0479, Louis was able to clear our clogged sinks in both bathrooms. I will be highly referring him to our family and friends if they have any plumbing needs. Thanks again!

Veezy R

Osman did an incredible job. He was very detailed in describing everything as he performed his job. He first explained to me that he needed to locate where there the leak was. He explained all charges before he started the job. Through precise cutting through the drywall, he located the parts, went through all may have happened and with his professional opinion, he spotted the leak and did a fantastic job in repairing the pipe. Osman was very courteous and knowledgeable. He exceeded my expectations. He went through all charges and explained in depth what I was paying for. He cleaned up everything and assisted me with any other question/concern I had. I would highly recommend if you have any plumbing related issue, you should help yourself and call Osman. 5 out of 5 stars

刘锦

Rance is really good employee. He come to Honolulu Skewer House to fix the sink problem and and he came in very friendly and professional. Problems perfect fixed right now. Great service!

Tim

Joseph was really friendly, patient and understanding of my problem. I had a washer drain clog, which is an interesting situation since I’m in an old high rise, but Joseph solved my issue in a timely manner. Update as of 5 May 2020: I was just about complete with my bathroom remodel, but had one last thing! I needed my toilet installed and wasn’t confident enough to do it. Rance did a great job building and putting the toilet in but also gave me tips and advice for future projects. Super helpful!

Raymond F. Deicken

Erick was great. He arrived ahead of scheduled time, diagnosed the problem immediately, and unclogged the drain in 15 minutes. He was courteous and very professional. I would recommend him to anyone without reservation!

Banrey Lumm

We had a driveway drainage problem that was found to be caused by roots invading the pipe 40 feet away from the stoppage. More will need to be done to completely clear the line past the turn and beyond. Eric did a great job of pursuing and removing debris, then explaining the options for repairing the faulty/damaged line. There apparently was a large backlog of other jobs - our 9am-1pm appointment was not attended to till 4:30pm. However, their call center did call me three times with updates.

Ferdinand Fernandez

The dispatcher provided impeccable service. I spoke with Candice and she was very understanding. I rescheduled my appointment 3 times since I could not get my relatives to show at the property. And she understood and patiently rescheduled my service appointment. Great job also on the leak under sink. Took only 1/2 hour to complete.

malia jones

Roto rooter is fast and reliable. Erick showed up at our house with-in 30 minutes of calling and he fixed our toilet with-in 10 minutes. It was so easy. And the one week warranty is a bonus if they have to come out again with-in the week. It’s free.

Kristi Legaarden

Rance! Incredible, patient, knowledgeable and skilled! He did a great job and was very personable. I would definitely recommend Rance for all my plumbing needs!!!

Miles Yamada

Rance did an exceptional job in getting the clog resolved. While difficult, He took the time to do a complete job looking at and test several angles to clear the drain. Spent time gaining knowledge of the property to find cleanouts and verify they were clear. Came up with recommended plan for preventative problems in the future.

Quenna Johnson

Erich was super nice, professional, and sensitive to my frustration. He came over, ran his diagnosis, found nothing wrong and didn’t charge me!! Thank you, Roto-Rooter for hiring such people of character and conduct. I’m a happy customer!

Allan McNeal

Rance and wyatt did a great job on our homes plumbing. The were nothing short of professional. The work they did couldn't compare to anybody else that I've seen. They went right to work when they got to my home. Thank you for sending such true to heart employees. They will always be welcome to work at my home.

Alex Skripnik

Rance was the guy fixing our house drain system which was clogged. He was very professional , positive and really nice and did explain all the situations took place in our unit that was causing problems with the drain system. He was able to fix it shortly removing toilet and putting everything

Brett Carter

Rance was great. In our initial meeting, he brought to our attention that the neighbors shower line was connected in a back to back set up and explained the dangers of the cable coming up on the neighbors side and damaging their property. Although we had to reschedule to a time when the neighbor was also home, we are glad that Roto Rooter hires people that take the proper safety precautions. Mahalo!

Delphine Koa

The Technicians Anden and Curtis were fast, efficient, and informative. Felt like we received more than a professional service...it was personal😊 …

Curtis Matsuda

Karl was the person who came to unclog my toilet. He was very professional, friendly and explained exactly what he was about to do. Thank you Karl.

Lani Watanabe

Rance came over to unclogged our main line. He did an excellent job. Worked really fast and got the job done. We’re so happy with his work.

Tanya Suan

Two toilets were drained and sewage was coming up from the shower drain. After Yelping around and advice from a Plumber’s apprentice, I contacted Roto-Rooter. It was discovered around 7:30pm and the earliest someone could come out was 10:00pm-2:00am according to Douglas on the phone. Douglas was extremely nice and understanding. Erick, our Roto Rooter guy, called and came around 10:40pm. He has been extremely gracious and explains everything. This is a first time for us going through this type of situation and Erick has been thorough with policies and his findings as well as having patience with us. He is the best!!!

alan Miller

Our Technician Casey (tech#1545), was very polite, professional, and able to solve our problem. When our problem turned into something bigger, Casey returned with the appropriate equipment and took care of the problem. It was a pleasure working with him today.

Ralph Lindop

Erick showed late at night for an emergency issue, and returned the next morning to finish up when the noise wouldn’t wake the neighbors. Very professional, great communication, and he made it a pleasant experience. Highly recommended!

Brian Fetterman

The plumber's name was Joseph Gasmen. He was excellent! Because he was in the area, he swung by our house within a few hours of our call and everything was repaired so quickly. He took the time to show me the problem and explain repair options. Since I was not authorized to completely replace the sink, Mr. Gasmen was sure to include his recommendations for completely restoring the system on the invoice. My only complaint was that we could not find a local mailing address on the invoice. My landlady had to mail the payment to the Mainland, instead of sending it to the local Oahu office. Could that be remedied?

Dean Dickson

They were very responsive to my drain problem. It did take several days for them to get out to fix the problem, but I do not blame them. The virus affected many people and that seriously impacted their response time. I would certainly use them again if I ever have other pluming problems.

Courtney Wemple

Sam and Alessandre (unsure of the spelling😅) were really professional. They got here fast and finished quickly, left everything clean and nicer than they found it. Great service! …

Anne Segal

I was in a lot of trouble when my toilet broke, but Erick came out and was extremely helpful. Excellent service, and very professional! He took care of everything! I would definitely recommend Roto-Rooter to anyone with a plumbing issue.

Kawena Apao

Rance did the best job of helping us unclog our drain. He’s quick, friendly and an amazing professional. Mahalo nui!

Waijin :3

Rance came here fast and was able to clearly explain the problems and was able to unclog the toilet efficiently. He was also very nice and answered all my questions.

Cheryl Cudiamat

I appreciated the professionalism and just how nice our Roto Rooter technicians were. Kawika was courteous and explained what he was doing just so I knew. I definitely appreciate how easy it was to make an appointment and that Roto Rooter could come right away, since of course any plumbing emergency is an emergency that needs fixing right away. Roto Rooter was top of mind for my needs! And they delivered. =)

Sandy Keliikoa

Wanted to Mahalo todays service technician Ben. Se did a excellent job got the drain uncloged and cleaned up the area. We look forward to using your service if need again in the future.

Robert Hartsfield

Matt was fantastic - he will definitely be the one I ask for the next time I need a plumber and Roto Rooter is my new first call. Weekend plumbing issues are never fun but it was a breeze with him. I also appreciated the dispatcher calling to provide an update as he was delayed on other jobs.

Kuna Carrell

Ben was so professional and went over all the parts that I needed and want needed to get done. I am so greatful for his service and appreciate how helpful he was.

Yuma Totani

I had a clogged shower drain whose cause or location could not be identified despite having plumbers from two separate plumbing services, the first being a local plumbing company and the second being Roto Rooter. The latter sent over another technician, John G, the following day, who tackled the problem methodically and in a deliberative manner while also explaining to me possible causes and the likely next steps on my part and (if it should come to that) the steps etc. on the part of the neighbor(s) and the condo association. These actions on the part of the technician enabled me to make an informed decision and, the best of all, John resolved the clog single-handedly and in a timely manner even though his work involved quite a few tasks: going to the floor downstairs to cut open the shower ceiling there, checking and replacing the p-trap, snaking down the vertical pipe, going out to the store to get the right fitting p-trap, attaching the access panel to the ceiling of the unit downstairs, test-running and checking if all worked ok. All in all, I believe this technician completed the job professionally and competently for which I am thankful.

Althea Gatto

After a long day of dealing with a continuously leaking sink and a plumber that couldn’t fix the issue, I was so happy to meet Eddie. I felt at ease as he was knowledgeable and talked me through what was going on. He fixed it quickly and was very professional. This being during COVID19, he was very clean and wore a mask and gloves (the 1st plumber did not). I definitely recommend asking for Eddie when calling Roto-Rooter.

Sandy Ratonel

Rance was extremely professional and went above and beyond to make sure our family has a santitary and dry space for my family after he fixed our plumbing problem. I highly recommend him!

Reid Takara

Roto-Rooter Plumber Rance did a awesome job!! Our main sewer line was backed up and instead of just removing toilets and trying to snake to clear the line. Rance thought it through and really tried to get the lay out of the piping and checked every possible thing that would help fix the problem I give a 10 out of 10 for his knowledge and service

Chingman Lau

My kitchen sink was stuck and water runs back up immediately when I turn on the water for a minute , I called some other guy before to fix this problem , all he did was change something for me , and it happen again in few months after . It make me so frustrated. This time I decided to call roto rooter to see if they can help me with this issue since they are a very big company .The technician guy name Erick came to my house . He checked my sink and told me he can fix it right away , so he brought in a machine and fix it for me , It took him a while to fix it because he said my pipe was stuck pretty bad . He explained what might cause it and told me how to avoid it happen again. He is very professional and patiently fix it for me . He also is a very nice guy . I strongly recommend this company and Erick , hope this review can help you understand more about this company .

David Saldana

We had a great experience with Roto Rooter! Lewis (technician 0479) was very friendly and professional. He addressed the problem quickly and fixed it within hours. Will definitely use this company again!

pily aloha

Erick got the job done very fast and did an amazing job. His customer service skills were amazing, I thought he was going to be awkward, but he was amazing throughout my entire experience with him! I can not believe he did such a great job!!!! Very professional.

J K

Alesanz and Albert arrived earlier than I expected. They were friendly, very professional and explained everything they were doing as they did a clean out of a sewer line clog. They were here for over a little over an hour and the job they did was priceless. Thank you guys!!

Kira Yamada

Thank you, Paul and Wyatt, for fixing our clogged toilet problem! Special shout-out to Paul for coming at 11 PM and working until midnight and then returning the following morning at 7 AM with Wyatt ⭐️. Everyone was exceptionally professional and very knowledgeable. Wyatt gave us super helpful advice that was surprisingly simple to prevent this problem in the future! We’re very pleased that after all of that, we still have a 6 month warranty in case something else happens. Special thank you to Didi as well ❤️. She was very nice and patient while taking extra care checking our bathrooms. We really appreciated her thoroughness in ensuring there was no other serious damage to our wooden floors.

Laura Jennings

Excellent experience. Our plumbing associate Lewis arrived within 90 minutes of my call. He rendered quick, efficient and friendly service, and gave us tips for not clogging up the toilet in the future. Would definitely call upon Roto-Rooter again.

Joyce Salmon

Zach was absolutely perfect. In spite of parking difficulties, he arrived as scheduled. He went above the call of duty and even fixed something that I had not called about. He put up with my cats, which a lot of plumbers will not do. He was courteous and polite. I would definitely recommend him to anyone with any problem - he can fix them all. The cost was as quoted - not as much as I thought it would.

Cheryl Fujihana

Rance and Matt did a very excellent and timely job. The service was very quick. We contacted them late at night, and they were able to finish the job in a quick and efficient manner.

NATALIE PHILLIPS

Thank you for providing such excellent and professional service. This would be the second time I've utilized your company. I am very satisfied with your very competent technicians. Zach Price was very knowledgeable and I could tell he really lived and breathed his job. He quickly inspected the problem and took care of our clogged laundry sink line. Within an hour the clog was cleared and I was able to get on with my day. I so appreciate people that know what they're doing! Mahalo Zach and Roto Rooter!

Margaret Kayatani

Plumber arrived & cleared the toilet in a few minutes a, suggested how to avoid future problems with low-flush toilets. Would appreciated written price list as I believe I was told that if the blockage was cleared at the ground level, it would cost $250. If he had to remove the toilet to clear the blockage, it would be $350+. I was told that the blockage was at the base of the toilet. I was charged $350-$60 (coupon discount). I believe I should have been charged $250-discount. Roto-Rooter advertises 24 hr service. I called around 1:30 a.m. and was advised that someone would call me back. No one called me back! According to the service guy, the on-call person was busy all night. I was waiting for a call back in the living room & didn't get much sleep. They scheduled a 8 a.m. visit the next morning without any explanation.

Mark Middlestead

Rance was outstanding. He was caring and conscientious. A true professional and cared about his work. I highly recommend him.

aikidodoka

Had Roto Rooter do my wax rings because they were leaking into the unit below me. Rance came out quickly and did excellent work. He fixed the leak and solved the problem. I would use this service again.

Jackie C

Rance came to service a main sewage line clog. He was very friendly and helpful and answered all the questions that we had regarding what may have happened and gave us the cost of service up front. Will definitely use this service again.

Milton Hee

We are extremely pleased with the knowledge, professionalism, patience and ability to get the job done correctly by Technician Zack Price. Not only did he make sure the job was done completely and correctly but was extremely knowledgeable, professional and patient to answer any and all questions we had. We would not have any hesitation to call Roto-Rooter Hawaii again especially if Zack is able to come and service us.

Lydia Leonard

The Roto-Rotter technicians were all very knowable and very professional. Please pass on my sincere appreciation to them for their support. They unclogged our sewage line, ran a camera through our sewage line and explained what we would need to do to prevent future problems.

MARY KALA

Rance. Excellent service, timely response and attention to detailed performance including testing, problem solving and completion. Yay! Will definitely recommend to friends and family. Will also use service again and request Friendly and personable Rance. Mahalo!

Erin Dolgner

I appreciate the same day/weekend service and the ease of scheduling an appointment online. The tech was efficient and got the job done, but lacked overall people skills. He was not especially friendly and didn’t seem pleased to be there, and some of his comments regarding the root of the problem came across as condescending. In the end, the job was done well, and a even a hint of customer service on his end would have earned 5 stars. If I have to pay $400 for someone to spend a half hour snaking a pipe and I can laugh about it, the least he could do is be a little personable or squeak out a smile on his way out the door.

Larry McCrea

We had a bathtub faucet valve repaired and new faucet installed. Eddie did an outstanding job. He was thorough, professional and completed the job quickly. I highly recommend Roto-Rooter for all your plumbing needs.

Candace Kimura

The plumber and the restoration people did a very good job in fixing the source of the leak and drying and cleaning up the bathroom where the leak occurred. However, the project manager was too glib by half. He promised a number of things at the onset of the job, but failed to follow through on the things he promised.

Meritiana Leiataua

Rance came out and show us some major ALOHA and really gave us a experience of how Roto Rooter does business. My family and I are really impressed and like to say thank you to Roto Rooter and especially Braddah Rance for helping us in time of need. If could we would rate him higher

Carollee Owens

Rance and Dallas were very professional in their operation. They explained everything as they worked trying to figure out our problem. They made recommendations which we are moving towards doing. Very good employees. Carol Lee Owens

JM

"Casey, Matt, Rance and Chris were professional, polite, kind and understanding. Casey and Rance worked on the initial snaking and "jetting" while Matt helped me to initiate my home insurance claim and explained the next steps, water restoration, once Casey and Rance finished their part. Chris wrapped things up and helped me to visually understand the "why" this may have happen. I am clear in my "go-forward" tasks with my HOA and really appreciate these guys coming out on a Sunday and Holiday! "

Stephanie Hudson

Most fantastic job ever! Cheap,on time, clean and neat, professional work from start to finish on my one week excavation sewer pipe repair. Worked on thanksgiving day. Great cleanup after job finished. I highly recommend to request Jonah and kawika if you need any drain or plumbing service! Technicians #359 and #0072. Also Eli #451 did a fantastic job removing my old pressure regulator and installing a new one! I will use no other company than roto rooter in the future!

Grace Warrick

Paul called me to let me know he would be out within an hour and he was. He was very professional and efficient. I highly recommend both Roto-Rooter and Paul for their promptness when I was faced with a plumbing problem and the way Paul went about taking care of it.

Wanda Wong

We had a major backup in the laundry room, the kitchen, hallway & 2 bathrooms. David Hrobochak came within 15 minutes of my initial call to your main office. I’ve been a basket case because of the amount of damages & moving things around to avoid more sewage water from affecting more of our personal items. Due to David’s knowledge of knowing how to console people, his expertise with what to look for in situations such as ours, I feel he has been a Godsend. He has made me feel at ease and that we’re in good hands. In fact, the entire crew that has been here all afternoon, has been fabulous. Please commend them for their fine efforts! Rance Okudara was an excellent, knowledgeable and expert in addressing our problem. He was finally able to unclog our line. Your company has been blessed with such an efficient & personable worker. The demo team, Lang Balos & Jonathan Trueman are an awesome team. They’re so efficient, pleasant & work well together. We’re so pleased with everyone that was sent to rectify our problem. I would also like to give a shout out to Raul Buenrostro, the camera man. He was extremely professional, courteous and helpful. He went over and beyond his job with assisting me in discarding things that needed tossing after the demo crew left. He truly is an asset to your company. Thank you! Wanda

Raymond Gallardo

Our and shower toilet was clogged and we did not know why. Roto Rooter came by and cleared our clogged at a bargain price. Rance stayed until the job was done for about 4 hours. Our family is very satisfied, our showers and toilet is back in working order! Many thanks!

David Mcclendon

I called Roto rooter for a disabled friend who was having trouble with her high pressure toilet. For many technicians their would be the nightmare scenario. My friend has a brain injury/sight loss from her battle with cancer, English is her second language and she was frustrated from previous companies not being clear on pricing. Rance from Roto rooter took the appropriate precautions for working with a high risk individual during covid, he was patient and clearly explained options and prices for the work that needed to be done. Rance and his partner completed the work accurately and made the work area spotless. Rance handled the situation with ALOHA. My friend was very happy with the service and would hire them to do work in the future.

Candice Oshiro

I am writing to say that I was very pleased with the service I received today. Zach Cooper was polite and very professional. He took his time to explain possible causes for my problem and helped to resolve the issue.

Jose Espejo

Rance was quick and efficient in clearing our kitchen sink drain. When people upstairs would use their sink, it would fill my sink up. I’m glad Roto Rooter is as fast as they are. Thank you!

Ed Smith

Carl did a thorough job cleaning out our problem drain. Personable and knowledgeable, he seemed to take the time to do the job well. RotoRooters Honolulu continues to be our go-to service for plumbing issues.

George Colburn

Quick to respond with all the most up to date equipment. The entire team is well trained, courteous and willing to explain every detail. In spite of the problem, it was a pleasure to have them in my home. Next time, I will not hesitate to give them a call.

L T

David and Tasha were very courteous and responded quickly to our situation. Set up drying of the affected area. They even contacted my insurance company for me and set everything up. A technician (Duncan) also cleared a sewer line without any trouble. We also had a water heater that was not working and they had a separate plumber (Eli) come to take care of that. All situations have been taken care of to completion, with the exception of the drying. Adrian and Justin took care of prepping the bathrooms to dry and helped me to take the contents out. They were extremely helpful, never complained. All personnel took extreme care with the residence and were very professional.

D. H. Kondo

Plumber was excellent (Joseph Gasmen). Scheduling was poor. Plumber was supposed to be at house between 12 and 4 PM, arrived after 6 PM. Plumber that worked call was apparently called in as original tech was either still at another call or could not make call. Joseph was friendly and thorough. Would definitely use him again.

Stephen Peters

Zack Cooper arrived ready to work and worked delingently to isolate the problem. I had three toilets that were backing up and Zack found the blockage in a main line. Zack spent time assuring the lines were clear and explained what he was doing all the while. After the line was repaired Zack replaced all three of my wax rings to ensure they were not compromised due to the gushing of water that resulted from the back ups. Zack is professional and pleasant and I highly recommend him and Roto Rooter.

Carla Borders

Thank you so much Rance, you saved my shower, especially when toilet paper is scarce. Rance was professional came a timely manner and got straight to the source of the problem in no time, thus not inconveniencing my day. I would strongly recommend Rance to all of my friends.

Hawaii Real Estate

Rance and Chris came promptly. Friendly, professional, knowledgeable. They jetted the sewer line and cleaned the clog! Very happy with the service.

mels4801

Rance fixed my kitchen sink basket strainer (was corroded and frozen, couldn't remove it). Sink back to normal. He accommodated me by coming early so that I could still attend a friend's retirement party. Good service.

Christy Kohama

Plumber was thorough, very efficient, and explained everything up front. Dispatch was very accommodating, and 30 minute notification was very accurate! If you want peace of mind, you can count on them!

John Thompson

The service representative was very helpful, knowledgeable, efficient, and genuinely interested in finding the source of our plumbing leak and fixing it.

G C

Curtis was very knowledgeable, helpful and friendly. He helped me answer any questions I had as well as showed me what to do next time if I run into this again. I highly recommend him again if there is something else I need fixed. He was awesome! He went above and beyond my expectations.

Jon Yasutake

Al was fast and real polite. It was a pleasure doing business with Roto-Rooter and Al. Will definitely call again when I need plumbing services.

HawaiiSky

We were having a birthday party at my house when our only toilet stopped working. I called in a panic and a technician was at my house within 20 minutes. His name was Louis (0479) he was very nice and had our toilet back to working in a flash. He saved the party! I would highly recommend!!!

Nicole navarro

Rance did a great job to diagnose our problem. He was very helpful and we would use roto rooter again.

Kathy Elia

I was able to change my original appointment day with no problem. Received a call to let me know their guy was on the way. Eddie did a great job of fixing my toilet water leak problem in a minimal amount of time. Friendly and professional.

Glenn Murata

Roto Rooter technicians did a fantastic job. Both the Sr Tech, James, and his helper John were efficient, professional and courteous... what more could anyone expect. They cleared the blockage in an outdoor storm pipe in about an hour. The storm pipe ran the length of the side yard, about 75 feet of pipe.

M. Zimmerman

Our repairman was professional and personal. He took the time to explain what he was doing and what steps we can take to avoid another visit. I think the cost was high for the time required to complete the work.

Gail Urabe

I made an appointment on line and requested service between 8 a.m. and noon. I got a confirmation email within half an hour. I received a phone call around 7:30 a.m. informing a plumber would be arriving in 30-40 minutes. I was so relieved and thankful. Sure enough, Jonah arrived promptly. He completed the job efficiently and was so friendly yet professional. I hope the next time I need a plumber Jonah will be available.

Jackie Cabreros

What a GREAT experience! Our office is located in Honolulu and the plumber got here very fast! He was knowledgeable and friendly. He explained things very thoroughly! The best service we ever received :) Thank you roto-rooter!

James McElmurry

Technician John was came earlier than I expected. He was professional, courteous and knowledgeable about what to do with the problem we had. He immediately set to work. Once finished, he apologized for not being able to completely unclog our drain pipe. He explained what he had encountered and made a recommendation as to what our next step should be. Two thumbs up for Roto-Rooter and John!

Stacy Caswell

Thank you for being available on a SUNDAY!!!! The repair person was prompt and took the time to explain what he was doing. We appreciated the analysis and the problem solving. He took the time to explain some preventative measures we could take to avoid future back ups. Great service!

3氷

Everything was great. Came within the hour and everything got done within 20min. We got help from Erick, and he was the nicest guy. Best place to call for any issues with the toilet. Will definitely hit them up again.

Samantha

Dont let the prices scare you away. Their service is great and its worth every penny. Lewis technician 0479 has repaired our toilet, tub, and sink. He is super fast and will get the job done and make sure you are satisfied before he leaves. Highly recommend!

Carol Sakai-Feiteira

Matt & the other plumber were quick to explain what they planned to do, possible cost, & to assure us that the work had a 6- month warranty. They were very professional & courteous. Matt remembered installing our water heater a few months ago and gave his regards to our son, too. Thank you for employing these young men!

melissa della

Awesome service! We had issues with toilet water backing up into the tub. Brian, the plumber, was able to recognize what the main issue was. He needed to clear the main drain but we had issues locating it. Brian helped my dad and I locate it, and identify where the main was. From there, he was able to solve the issues! Also, love the fact that Roto-Rooter doesn't charge for emergencies or holidays like other companies do. And the dispatcher was able to get us help on the same day, within an hour after I called. Much mahalo!!!

Summer Kozai

Rance is the greatest service drain tech. In a very stressful time when we were flooded in our bathroom he was so efficient in his work that we were very happy we called Roto Rooter. Thanks.

Richard Yoshimura

After I noticed that several of my multi turn water shutoff valves were not working properly, I decided to call Roto-Rooter to change them with 1/4 turn ball valves. I had them do some plumbing work before and remembered that they did good work. The plumber, Eddie Cordes, arrived at the scheduled time. I explained what the work that I wanted and he prepared the cost proposal, which I felt was fair. He also gave me the material cost and said that if I can get it cheaper that I could purchase them and save some money; so I did. Home Depot’s prices were lower than the suppliers that they used. I showed Eddie the valve that Home Depot sold to insure that it was a quality valve. Having worked in construction for over 30 years, I watched Eddie work and was very impressed with his work ethics and having pride in his work. He was very thorough and didn’t take any short cuts. He cleaned up after himself and didn’t leave a mess, very neat. Very glad they sent Eddie to my house.

Tyra Joh

Rance was very friendly and easy to talk to. Our flooding toilet and shower was quickly fixed. I am very thankful for his service!

deirdra koja

Chris, Anden, Nik and Lang and the rest of the guys did an amazing job for us!! Professional, down to earth and I love that they treated us like Family.. didn't feel taken advantage of at all I'd recommend them!

Patricia Kim

I called Roto Rooter for help with flooding from an unknown source in my bathroom. They responded promptly, and sent Ken. He discovered the source--a broken pipe within the wall. I figured it would be a huge, expensive job, but the next day Ken and his partner Sam opened a small area of the wall, repaired the pipe, and resealed the wall with a secure panel in less than two hours. I paid a LOT less than anticipated. Very happy with their service!!

Dorianne Thompson

I scheduled a Saturday appointment online. Service from Curtis was very professional, friendly, and courteous. Mine was a toilet repair. I asked about repair vs replacement and Curtis took the time to explain. The repair quote was a flat rate, and the discount was more than my coupon. Another plus was they called to ask if I would be available earlier than the scheduled time. I would definitely use Roto-Rooter again for plumbing/drain services!

Patrick Woo

Satisfactory completion Thank you for your work.

Jerilyn Ito

Thank you for always being available for my drain issues. The technician Erick was very good in figuring out the problem and even gave me tips as to the right drain catcher to use and type of drain opener solution to use that is not caustic for the drains. Very knowledgeable. With much gratitude always!

Lisa Miller

I live on the bottom floor of a three-story walk-up and the sewer for the whole building backed up into my unit. RotoRooter came emergency to clear the blockage and I couldn't be more pleased! They were very professional, clean, and polite. The technicians explained everything they did and were very nice!

Jonah Carothers

Zachary is very knowledgeable in his profession and he knew exactly what to do. Altogether service was perfect and worth every penny. Would definitely recommend.

Lynn Chun

Eddie did a fantastic job. He installed my Kohler kitchen faucet and I'm so pleased. He even freshened up the caulking around my sink for no extra charge. Labor cost was reasonable, Roto-Rooter is reliable.

JESSIKA JAY

Erick is the best employee I’ve came across! My kitchen sink was stuck for a couple days and I couldn’t get it to drain even with the disposal running :( he came in very respectful and professional yet super friendly and conversational...he fixed my sink in under 10 minutes! Very punctual, efficient, and just in general great costumer service!

Shaylee Hershman

Rance was awesome— super friendly and professional. He was at my home within an hour and had the job done in no time. Thank you!

Shelli Souza

Eddie was the best! I had several things needed to be fixed and he did all in one visit! He was kind, patient, and explained everything in detail before doing the work! What a great experience! Thanks Eddie, I will be calling you for future plumbing needs! Hope you stay for another 22 years!🤙 …

SJ Hashimoto

Beverly Higa. I had a problem with my toilet tonight and called Rotorooter for help. Stephanie was very nice and set up the appt for this evening. This was about7pm and gave me window of4 hours. Joseph Gasmen called and let me know he was on the way and was here before 9pm. He was fast and very efficient. He walked my sister and I through the whole process . I have never had a plumber explain in detail how the toilet system works. We learned a lot from him. So patient!!! thank you for being there 24/7 with no extra charge for the pm call.

Linda Lane

My plumber, Eddie Cordes, came on 12/31/19. I had several problems he had to fix, so he was here for 4 hours. This was the 3rd time that Eddie has done repairs at my home (so I always ask for him by name now when I call Roto-Rooter). He is an excellent worker. Eddie is thorough, pleasant to talk to, and he tidys up after he completes a repair or other task.... Linda in Hawaii

Sean G.

The technician was very good and professional. They were really busy that night so were running a bit late (other places I called didn't have anyone available). They were a bit on the expensive side but they got the job done that night and quickly at that.

Sean Callahan

The plumbers were great, competent and professional. The price is very expensive, but I don't think Roto-Rooter is unusual in this way.

Nobleza Lewis

Rance was efficient; knowledgeable, personable and really took the time to make sure that our sink clog was thoroughly fixed. He even took the time to explain the warranty. Mahalo nui Rance!

Michael Braham

The two technicians pleasantly introduced themselves and were able to clear our clogged kitchen drain efficiently. They did a good job cleaning the area around the clean-out. Well done!

Joanne Yamauchi

Communication is excellent when scheduling and with notification as to when the plumber will arrive. The service and repairs were diagnosed and completed efficiently.

Devon Tsai

Rance was really knowledgeable and helpful!

Cecilia Quidez

It was our second time we had Roto Rooter and we’re very satisfied with the plumbing repair service and customer service. The lady from customer service was very professional and immediately got a call from Eddie (technician) within an hour. He assessed the problem and immediately knew how to fix it. He gave us a rough estimate first on how much it would cost before fixing the pipe. It took him roughly about half an hour only and did a great job! He’s very knowledgeable, detailed oriented, customer friendly and polite. Definitely, will call them again for future plumbing repair and recommend to family and friends. Mahalo Roto Rooter!!!

宇津木紀子

Rance and Chris both men were professional and very pleasant to work with. They explained the problem and showed us videos of the cleaned pipes. Would recommend to others who have similar problems.

Dave Sonke

They showed up on time and did a very efficient and professional job of replacing my water heater. The cost if they supplied the water heater, but freely offered to install a water heater that I purchased saving me hundreds of dollars. I will definitely use them again.

Site Manager

We had a resident that had a clogged lanai drain. The resident was asked to schedule someone to come out to clear the drain. Rance from Roto-Rooter was asked to take on the job. This was not an emergency but he responded promptly and worked well with accommodating the building with their contractor hours. He was very knowledgeable at the task he was given. He was very professional in his job duties and with the residents he was working with. I would ask him to do work at the property again. Mahalo, Site Manager, Cindy Stutzman

Khan Nguyen

Rance is great!! Very prompt, knowledgeable!! He did a great job to unclog our toilet. Pricing is very reasonable. I highly recommend him!!

Sharon Tong

We had an emergency situation with our toilet tank overflow. Called Sunday morning for services and the plumber came within 2 hours. Paul assessed the damage and also recommended Roto-Rooter's water extraction services and set up the ticket for they guys to come as soon as they could the same day. Kalei and Scott was professional and hard working doing. Appreciated their methodical workmanship. I booked service online on a Saturday and needed service on Sunday. So efficient and convenient. The plumber arrived before the scheduled time and identified the problem right away. He was able to fix our leaky shower spout even when he found it to be frozen. He worked efficiently and we are very satisfied and pleased with the plumber's reliable service. I would definitely contact Roto-Rooter again if and when other plumbing problems arise.

Shirley Nakamura

Rance was very professional informing me as.he went along. Cleaned up after himself. Very pleased with his service.

Herbert Dauber

Service provided by Sam (7/19/16) was excellent. He was very interested in resolving the issue of drainage backing-up in the utility sink from the washing machine drain cycle. His down-to-earth manner in explaining his actions with the roto-rooter and the results experienced was very reassuring. It was a pleasure having him in our home.

Natalie Suiter

Eddie was very professional and quick to diagnose issue and then fix the issue! Thank you!

David Courter

I had a backed up sink. Rance came out and cleaned it out. He showed me what he was doing and patiently dealt with all of my questions. Also - very respectful of my house and was very. Neat. Good dude.

Nicole V

Eric was super fast and efficient. He wasted no time getting the job done and I am super satisfied. I would highly recommend RR to my friends for their plumbing needs. thank you RR for hiring an amazing employee!

Duane Caringer

Good response time, friendly knowledgeable staff. Rance solved my problem with the sewer line clog. Then Tosha took over with the mitigation and insurance claim. Awesome service.

Ava Magdalena

When I had a plumbing emergency in the middle of the night, only Roto Rooter was open 24/7 to address my water overflowing from the sink into the floor. I am so glad Rance came and John provided assistance the next day for what appeared to be a first home owner’s nightmare (literally) to have the whole apartment damaged by plumbing problems. Thank you Rance for your hard work and for your genuine compassion to serve your clients without compromising quality and integrity, and for John for coming to the rescue to Get the work done right. To assess the damage and help me file insurance claims, thanks Matt M. For coming very early in the morning at 6 am to assist me in this matter. I am very happy with the company’s service. Plumbing emergencies can be pricey but for the quality of the job at 10 PM all the way to the next day, when nobody will do the job at an unholy hour, it is all worth it. I’m sure it saved me more money to get it taken cared of right away than to wait for the next business day when more damage to my property is already done due to time wasted. Thank you roto rooter for saving my home.

Maura Ann Kidani

Rance cleared our drain. Very courteous, respectful, and friendly. Great customer service and quality work. We are very pleased and great full for the service we received. Thank you! Ken and Maura Kidani

Jazzmine Billianor-pinero

Rance was really helpful.He was able to fix our plumbing problem. Will definitely use them again in the future.

Kyle Fukuya

Rance did a great job clearing out a main line clog on our downstairs bathroom and shower. He was knowledgeable and very professional. Thank you for your help.

Darryl Vincent

Joseph tech number 3465 was very good at his job. He did the great work and I am satisfied. This service was done on Christmas Day, and they responded promptly

Iese Tuuao

Technician did an outstanding job. He’s professional, friendly, knows what he’s doing. I give him an A+ job rating. His name is Joe, #3465- invoice: 15763168

Douglas Fiaui

Rance helped us out on a Saturday. He made quick work of a big problem. He kept us informed and did a great job.

Liz Barnes

Had a plumbing emergency, and they got a technician out to me within 2 hours. Joseph was fantastic. Went above and beyond. He was very polite, knowledgeable, and thorough as he explained the problem, gave a detailed invoice, fixed the problem, and even with the cleanup afterwards. 11/10

Jayde Kupukaa

Rance, assisted in clearing our drain this evening of February 17th, 2020. He shared very important information on how to prevent future clogging to our drain. We were very pleased with his service.

Sabrina Perez

Service was fast, we had a whole team taking care of our water damage and repairs. They also helped contact our insurance provider and make a claim. Very pleased with their service

daurtez livingston

I highly recommend this company for any of your plumbing needs. Man let me tell you this guy Jordan is a miracle worker my washing machine line was backed for for almost a week. I tried fixing it myself but I fail horribly so I decided to call on you guys and get a helping hand. Jordan did an magnificent job one of the best plumbers I seen. I would recommend him to anyone else that needs a good plumber.

eBO

I would love to give a shout out to Professional plumber, Ben Narvaez from Roto Rooter, for performing an outstanding job on our sudden shower repair and installation. He also went the extra mile to ensure that my insurance covered the costs. Mahalo nui loa!

Jonna

We were experiencing drain problems in our home for months. Our bathroom tubs clogged every time someone took a shower. We’ve had a few local companies come out to try and fix whatever the problem was. They were all unsuccessful. Our bathroom tubs continued to clog until Lewis, technician 0479 came to the rescue. We were a bit apprehensive about going through Roto Rooter because of their prices, but we were desperate. Lewis came in and asked us a few questions and before looking at the bathroom he instantly knew what the problem was. Within a few hours he was done and the problem was fixed! Lewis was very professional and knowledgeable. I will definitely use Roto Rooter again if I have any issues.

Winnie Tabora

Dee Dee and Rance are awesome! Prompt, efficient and excellent customer service! From the initial call to schedule the service to filing a claim - my family and I are grateful for choosing Roto-Rooter. Dee Dee and Rance are the best!

danielle ramos

Rance was very quick to help fix our clogged toilet at 9pm at night. He’s very polite and friendly! Would recommend him to anyone who has a clogged toilet/pipe.

Phillip Allen

Rance was super competent and knowledgeable. He really used his expertise to help us get to the bottom of a major clog.

Aileen Ai

Rance was very professional and informative. He was able to resolve our plumbing issue and left the area well cleaned and sanitized.

Haunani Inoue

Called to schedule an appointment to repair water heater, waited the four hour duration that I was scheduled for and had to call several times to check ETA of technician. I was told he was running behind schedule. Technician came an hour later after the four hour window thus the rating of only 4 stars but Tina the dispatcher was very helpful in keeping me notified. Johnny showed up, informed me of the situation and gave me my options. After confirming the job, Johnny had to call in a second technician Matt for assistance and within about 4 hours they had purchased new heater removed old and installed the new one, restoring hot water to the entire home. Roto Rooter has once again saved the day and sent out capable friendly hard working technicians. Thanks Johnny and Matt for working into the night! Great service! And yes, I would definitely call Roto Rooter again!

Angelina Lerok

I recommend roto rooter..they get the job done..our technician Rance came over at 12 in the morning. Our toilet was clogged than the next day our shower and sink clogged and he came over and pull out the toilet bowl and use the snake and clear out our line. And with the warranty it was free of charge.

Wayne Watanabe

Josh was great in finding out why my toilet kept backing up. Realized piping was clogged up. Found the cleanout cap was damaged by persons unknown. THIS WAS THE PROBLEM ,IN THINGS FALLING IN.Unclogged line and system was able to work. Found out our whole unit was experiencing the same problem and not just me. Thanks alot Roto for fixing the problem Asap.

Scott Seina

Erick came out before the scheduled time and did a great job! He quickly diagnosed the problem and fixed the problem to my satisfaction. Would recommend Erick and Roto-Rooter for your plumping needs.

Suzen Sieben

I was very satisfied with the service I received on July the 14th with Ronell Bumanglag. Like all the Roto-Rooter technicians I've come to know, he was very courteous and polite. He's a hard working and very knowledgeable young man. He did the job in a skillful and timely manner, I would highly recommend him to all my friends and family. Thank you for your excellent sevice!

Agnes Brown

Rance was great to work with. Super helpful, quick, and made a not so fun problem pleasant. Personable and professional!

Helen Yurong

Zack arrived and was very friendly, but most of all he was knowledgeable as to our problem of a clogged kitchen sink drain. Explained his actions as he did his job. Excellent results with super advice on how to avoid similar problems in the future. Neat and tidy work as Zack cleaned up after the job was completed. Highly recommend Roto-Rooter Plumbing and Drain Services.

Mark Oyadomori

From start to finish; excellent service. I had a hole in garbage disposal last night and googled for a professional to replacement the same. I saw your firm and was not familiar with your services beyond drain services. Reviewed your website, scheduled an appointment for the next morning and received a confirmation soon thereafter. Was impressed with our Roto-Rooter plumber Ronnell. He was a professional in providing me an estimate and explaining each step of the way while completing the job, uniform was clean and neat, and he carried himself and communicated very well. I would recommend Roto-Rooter and Ronnell to my friends and will call upon for future needs. Great experience. By the way, this work was done on New Year's Eve (12/31). I wasn't expecting and was happily surprised given the holiday season.

Agnes Tan

We’re so happy that we called Roto Rooter for the problem in our toilet bowl that was slowly draining. Wyatt was very good and fixed the problem. We will highly recommend them to friends and relatives. Job well done!!! Mahalo

Alan Delgado

Rance was very knowledgeable and helped us fix our clogged sink. Will definitely be calling him again for service again!

al vin

thank you Joseph for the great service and discount

DGS AA

Lewis Watson was awesome! We had 3 plumbers come out and could not give us a direct answer to what the problem was. Lewis came out that day and told us the issue and what we needed to do to get it fixed. He was great!

Annette Platt

On 11/6/18, Jordan replaced the insides of my toilet tank and replaced the basin faucet in my bathroom. On 11/29/18, in my other bathroom, Eddie replaced the basin, faucet and the pipes underneath. He also tightened the nut on the faucet in my utility tub, which stopped the leak. They both did excellent jobs. I was able to get appointments quickly. I will definitely call Roto-Rooter again when I need plumbing services.

Caylen Gines

Rance was very good. Great communication and totally friendly. Thank you so much for your hard work

Laxmi Moore

Roto- Rooter phone staff was very professional, as well as the next male staff member who called to say, it would need to wait a day. He scheduled for today, and sure enough Serviceman; Joseph came and unplugged the sewage/water liness without much fuss at all in approximately an hour. I am So Grateful for the company's professionalism. Knowledgeable and friendly!

K Taototo

Highly recommend this company. Sam and Brooke to the rescue!!! They did an awesome Job!!! Mainline for my bathrooms was clogged for 3 days. Tried everything by snaking it and nothing!!! Called Roto rooter. They send out the right people on the same day. They were able to unclogged and fix it. “WHAT A RELIEF”! Once again BIG MAHALO SAM & BROOKE! very professional and the best plumber that knows what the problem is after giving them the details of what’s going on.

Michael Tamanaha

Lewis (#0479) provided us with great service. He was punctual, courteous, gave us a scope of work (replacing sewer line) and kept us updated of the work progress. I would certainly ask for his service again and recommend him to others.

Stan Bacon

Curtis was able to turn off our shut off valve to our broken, spewing sprinkler actuator and advised us on the best course of action. More than that, we found Curtis to be respectful, personable and genuine. In these austere times, we need more plumbers of his character. We will definitely use him again.

Teri Imanaka

Eric was nice and informative and cleared our drain. We appreciate the emergency service during this difficult time and late hour. Also the project coordinators kept us updated as the changing time.

Suzi Dominy

This is the third time we have used Roto Rooter. They have always been responsive and efficient. This time they sent out a technician, Kawika, the same day that we called. He was polite, friendly and professional and unclogged our sewage line in record time.

Tony Pang

Rance came by and fixed it in no time! Very personable, friendly and informative. Did an awesome job and cleared our once very clogged drain! Thank u, Rance!

kani dougan

My Service Technician Ken did an Awesome Job clearing my home's toilet/shower drainage cleanout piping. He also provided me with helpful plumbing tips regarding drainage piping maintenance to keep my home's drainage piping clog free. Great Customer Service. Highly Recommended. A+!

LV Shaun

Your plumber, Mario, arrived on time and understood my needs. His knowledge and equipment did the job, and then in very short order. He explained the process then checked to ensure the clog had been removed. Great job!

Marietta Foard

We always call rotor rooter for our plumbing problems because of their good work............excellent service!!!! Saturday service on 12/10/16 was excellent as usual.......He fixed our toilet problem and kitchen faucet in a timely manner. Also recommended new fixture for kitchen which I love!! Happy Holidays to you all.

Pualei Marshall

Rance was super chill and cool. Very professional and good quality service and my dog liked him a lot

Roberta Fukutani

Rance and Wyatt did a super excellent job!!! They fought hard to get our sewer line clear. Thank you very much! They will fix our sewer line and make it new again.

Carol Lau

Excellent service from Duncan! I have a shower refused to shut down situation early in the morning. My friend recommended me to call Roto Rooter and Duncan showed up at 7:30 am and squared away the situation. Last, don't forget to print out the on line coupon. Mahalo to Duncan again!

iOn Global Contracting

Yesterday my shower mixing valve decided to give up the ghost. After attempting to repair it myself, I decided to call the professionals. Roto Rooter sent their technician, Vangel. He was very knowledgeable and efficient. He did an excellent job fixing my shower mixing valve and installed my new kitchen faucet. I noticed afterwards that he even cleaned up the area underneath the kitchen sink!! Great job Vangel!! I will definitely recommend Roto Rooter to my colleagues. Mike Dillard

Randall Hiraki

Repair truck was timely and the work done quickly (clogged kitchen pipe about 10' outside the wall). Rep was polite, easy to talk to and explained what he was doing. Used them previously and was pleased then, too.

Contact

Photos