Reviews of Marvs Plumbing & Heating. (Plumber) in Cheyenne (Wyoming).
Marvs Plumbing & Heating
1515 Logan Ave, Cheyenne, WY 82001, United States
Description
Information of Marvs Plumbing & Heating, Plumber in Cheyenne (Wyoming)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Marvs Plumbing & Heating
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Marvs Plumbing & Heating
Jonathon Wedemeyer
Used for a leaking Pop up assembly on a bathroom sink. Originally told 10am, then at last moment changed to 3pm. Plumber finally showed well after 3pm, and said that he had every part but the one needed. Left and returned an hour later, but the part was too short. He returned almost an hour later with the part, as we were leaving for trick or treating. Left him there with a family member, and paid by phone when done 20 minutes later. Invoice of $481.45 included 1.5 hours of work for 20 minutes of work. Will not use in the future.
EDIT:
Ryan not only answered this review, but called and showed up to my house, trying to make this right. Spoke with him, and he was willing to correct the situation. After explaining the situation, he agreed the price was high, and offered services to reduce the plumbing ticket. Even though I was irritated with the initial plumbing services, the customer service was top notch, I haven't had a company so responsive before. Changed to 4 stars for the customer service.
Brittany Belford
Our water heater decided to go out right before Christmas, and Marvs could not have been anymore amazing! They came 1 day after I called and had the job done within an hour of getting what we needed. The tech was amazing and super personable. Will definitely be going back for any plumbing needs!
Christine Nitchman
The two guys who came are absolutely amazing! The one gentleman was super friendly and treated our house like he would his own! He was super gentle with everything he touched, turned off lights when he wasn’t in the room, and took off his shoes when he came in so he didn’t track dirt and snow inside. He kept us in the loop of everything he did and was just overall amazing!!! We appreciate his service and his friendliness!!!
John Benzor
Water heater and furnace both went out within a week. First company I called was 3 weeks to a month out just for inspection. Marv's inspected both at the same time at my earliest convenience. They had both replaced within a week. Techs were professional and timely. Couldn't have found a better company. Thanks!!
Jack Spiker
They replaced my HVAC in less then four days, in the middle of a winter storm. They had to locate, ship in and install the new unit without us closing. Their tech "Larry" was exceptional. Larry came back several times to make sure every thing was working properly. I've lived in Cheyenne for over 70 years and would strongly recommend Marv's Pluming and Heating.
jason kutsulis
Dan came out to look at our furnace, the first diagnosis was it would've been a new furnace at a cost of $4700. Dan then called me the next morning wanting to try to check the flue on the furnace which could also cause it to not stay lit....the flue was the problem!!! Iam so impressed with his honesty and professionalism, and thank you to the boss who thought of that idea. If we need anything in the future we found our repair guys. We highly recommend Marvs !!!!!! Crisis averted.
Joshua Sargent
When I moved into my new place, all of the pipes leaked, and due to this, the furnace could not be turned on due to damage from the water leaks. I called Marv's, and within days, they had a team out here. Once the plumbing had been replaced, they sent another crew out headed up by Josh R. to replace the furnace. The installation of my furnace took 3-4 hours, and Josh and his associate were thorough and professional. They walked me through the whole process and also explained basic maintenance on the system, so I felt that I had a good grasp on how the operation works. The plumbing tech named Dominique did the initial quote for the plumbing and also did some repair work. To say Dominique is knowledgeable, punctual, and professional is an understatement. Incredibly happy with the work done by both Dominique and Josh and will be contacting them again should the need for their services arise.
Rhonda Hershman
We called Marv’s to fix a leak under our kitchen sink, we used Marv’s before and they did such a good job then. Todays visit was Seth, he was on time, he knew what he was doing, he fixed my leak right away. He was kind, answered my questions, I am very happy with Marv’s pluming and heating. They will be my go to with all my plumbing and heating needs.
Janet Sherman
Marv’s replaced the boiler in our house. Chris and Hayden were amazing. They made sure the system was working correctly and when adjustments needed to be made, they scheduled us quickly.
twnbigun
Of course this happens on Thanksgiving morning. The tech was very pleasant. He found the issue and cleaned out our tree root problem. I would definitely recommend Marv's plumbing.
Kirk R.
Our service technician was very courteous and knowledgeable. He got the job done in a quick and professional manner. We will definitely keep using Marv's Plumbing and Heating for all of our plumbing needs and repairs.
Linda Brunner
Great and timely service! We had our furnace thermostat replaced and they checked out the furnace, it's getting rather old but still plugging away. Thanks for taking care of us this morning. We would recommend your company to anyone needing service.
Thomas Reid
Very professional, friendly and helpful. InJosh went well above and beyond to help advise and made sure the job was done correctly. Very happy with our service. I misspoke above the tech's name is Seth. Went well above and beyond to repair our fireplace. Very happy and thankful. Thank you Seth and thank you Marv's Plumbing and Heating.
Rochelle Pelfrey
They came out to repair my furnace. Service provider was professional and courteous. Provider was on time and completed the repair. Cost was less than I was expecting which is a bonus! I will use this Provider again.
Sean H.
Very fast and friendly. They don't treat you like YOUR bothering THEM.
My family has used them for everything from new construction to rentals and our homes.
Always professional, Always friendly and usually fast. In this case Very.
Thank you again Marvs.
Willyerd Fam
When others said they could not install our new water heater, the service guy from Marvs plumbing got it done in a timely manner. So thankful for the quick response time and installation.
Wyoming All-Service LLC
It was a great experience dealing with Marv’s, they were honest and straight forward with us. Highly recommend them for any of your HVAC needs!
Leanna Thomas
Seth cleaned and fixed my fireplace. He was awesome!! Very professional and exceptional work ethic. Very thorough. Will definitely recommend him!
Barb Hoffman
We had them fix our furnace...it wasn't getting enough gas. It took a few visits before they got the issue fixed as they fixed 1 issue then we had another issue. Great service and response time
Russell Rubright
My only complaint is that the the service visit was very pricey. The plumber was here 12 minutes and charged $157.08. That’s pretty high. I have used Marv’s Plumbing before and I have never paid this much. Are they under new ownership? Is this an exorbitant price. Should I have them do the work?
Kelly Land
Our tech Hayden was awesome! Very knowledgeable and easy to understand. He explained everything and was quick and thorough, very polite and left everything cleaned up.
Chris Massey
Repairmen we're knowledgeable and efficient. Had my furnace back up and running promptly. Will definitely call upon next time. Much appreciated!
Christene Diers
Nick was amazing and very professional and fixed the heater fast and in a timely manner. I reccomend him and Marv's Plumbing for and problems you have.
Cynthia S
Ken was very courteous. He was well thought through in getting to the root of the issue and explaining what he needed to do and why. I appreciate the consideration and respect. Thank you.
Anna-Maria Andersen
Nick and Dan were both very friendly and professional. They explained what needed to be done and provided an estimate and plan right away. Great service.
John Black
Toilet was broken and needed to be replaced. All of the staff was efficient a got the job done very well. I will call again if I have a plumbing problem.
Matt Williams
Very professional, friendly and great work. Shout out to Shawn and Larry over at Marvs. Super professional, friendly and knowledgeable. Great work on our service call for furnace repair with no heat. Thank you!
Megan Gute
This is my second time calling and using their services. I really love how professional the staff are. Very quick to respond and today I got lucky and they called to see about coming early! I am so thankful for finding them on a quick Google search and seeing the high ratings. Will 10/10 recommend them to anyone out here in Cheyenne, they are amazing and their services I've used didn't break my bank account either which is a bonus! Thank you to all the staff from the phone calls to the service men who do the work, you guys are amazing!
Chip Michael
Doug knew what he was doing. He identified the part that needed to be replaced right away, and once he had the part, how to put it back together.
However, he didn't bring tools with him initially, so he borrowed mine to get the shower faucet taken part (to get the cam that needed replaced).
When he returned, he didn't bother taking off his boots when entering the wet shower floor. While he got the cam installed quickly, the handles for the shower initially were set in reverse, hot was cold/cold was hot. He eventually got that sorted, but the handles are not put back in their original configuration. The water temperature is completely opposite the water pressure handle. And he had a borrow a screw from my miscellaneous parts to get the handles back on.
John Thompson
Marvs’ is a family focused business. They moved mountains to ensure our baby had heat in the house! The troubleshot the problem and then came to our rescue quickly in a very big time of need to install a furnace. The technicians teamed up together to get the job done in a day. They did a very professional job and came back the next day to quality check their work. They were very informative on preventative maintenance. We will not forget your ability to provide comfort in a time of need! Thank you Marvs!!!
Laura Elley
We had Travis was very professional and did the job well. He worked happily and quickly working to do a good job. We will definitely use him again for future plumbing needs.
Monica Kluger
Effective, fast, and courteous. Only comment is to please speak directly to the person standing in front of you asking and answering questions, even if she is a woman, instead of directing your questions and answers to the man standing nearby who is *not* speaking. Still, they did the job well and I will continue to use this business in the future.
Rachael Orrison
I've used this company many times over the past several years and I've never been disappointed. All the techs are very knowledgeable and kind. I will definitely use them again for any future issues.
vickie hendry
Sean (or Shawn not sure of spelling, sorry) was totally professional in his work. He made us feel confident in his abilities. He is an excellent ambassador for your business.
max hilgren
Marv’s has a Rotor Rooter service who came out the same day of our only toilet that was plugged up. Mike showed up less than 3 hours after I called for help. He used his experience and knowledge to preserve the main sewer clay pipe (possibly from the 1920’s), while unplugging the toilet. He also inspected the main sewer pipe with a camera that gave
me knowledge of our sewer system. All is good now. Thanks!!
Daisy Rodriguez
I have used Marvs Plumbing for many services. They have always been professional and personable. Would definitely use again.
brian davis
I called on a weekend after our hot water heater pilot wouldn’t light. They were out and had it fixed quickly and the price was more than fair.
WANDA SANTOS-LEPARD
Bill was very informative about our furnace needs and was prompt on ordering the part needed. 4 stars only for the extra $25.00 due to the distance from town to where we live north of town a measly 14 miles.
Brian Mckinney
It seems they went above and beyond. Very professional and timely. Worked on everything we needed. Very impressive!
Michael Norrod
Sean the service tech was excellent. Very professional and diligent fixing my furnace. Highly recommend him anytime.
Kathleen May
We had a plumbing emergency and they responded quickly. Seth was helpful and informative. Happy with the service!
Gail Bradberry
David and Molokai were friendly, professional and did a fantastic job! Thank you for solving the problem!
Needles19
Both technicians were proffessional , they were great, along with their combined knowledge... and coming to the rescue so to speak just before winter hits hard. I would recommend this company to others for sure!
Emmet Pruss
We needed an expert to help advise us on numerous plumbing issues. The plumber who made the visit was curtesy’s, efficient, and very knowledgeable
Martinez Tanya
My furnace wasn't working he knew exactly what was wrong just by wat I said... He fixed it in 10 min didn't leave a mess gave me some advice on how to avoid the problem in the future and that was it...
Rick Fisher
Called late at night for water coming into my basement from an unknown source. Marv's responded right away and figured out what the problem was and how to mitigate the water coming in until the leaking pipe outside of my house could be fixed.
Mike Brewer
Professional and prompt service. Explained the install procedure thoroughly and did a great quality check to conclude the work.
James Rish
Came right out. Had to replace the blower on my mom’s furnace. Great job. Thanks so much. Appreciation the quick response.
William Willett
As of this time I have only received an estimate for work, but will definitely use them to install. They were on time, professional, answered every question and guaranteed they could place the unit where I wanted it. They were friendly and know their "stuff". I would recommend
Jennifer Martens
We have a 1960s house and Marv's is the only repair service knowledgeable enough to fix our issues in the last decade. I highly recommend them if you want respectful, friendly people who don't empty your pockets. They are reasonably priced for the value they give which is five star in my opinion.
Taylor Bowman
I had foster kittens in my house, and they broke through the vent cage and got into the airducts in my house. I called Marv's after hours, in a panic, and they assured me they would have someone stop by soon. They kept me in the loop as to who was coming and how long until they would arrive (it was probably 20 minutes from my phone call to when the technician arrived). Dan came to assist, and was happy to do it - again, even after hours. He was very understanding and reassuring we would find the kittens. He worked quickly, efficiently, and everything was left repaired and cleaned up after. It was really nice to have someone who was patient and understanding, who also worked quickly and was reassuring during the whole process- especially while I was panicking. I can't say how grateful I was to have someone come almost immediately and help out with this unfortunate situation. Dan was fantastic and I can't recommend him enough! Also - kittens are all doing great.
Louis Hopkins
I have no complaints about the service as a whole. Steve was very personable and knowledgeable. Arrived on time and was informative. My complaint is the cost of a 20 minute service call. Probably my fault because I assumed that my hot water heater, which is equipped with a piezoelectric starter, could not be lit with a match or simple lighter. When I called I was treated very well, and I explained that I could not get the darn thing to fire up. It would have been helpful if the gentleman on the phone would have asked me if I had tried to light it with a lighter. Steve arrived and looked at the heater, grabbed a lighter and fired it up. Great, and I learned that piezoelectric will not stop someone ( me) from lighting the heater. BUT! The charge was $164.00! For approximately 20 minutes, from parking the truck to driving away! In the future I will check with all plumbing services in town before I have anything done. I can understand paying for service and I would whine about $100, but would except a hundred bucks for the "lesson". And I might as well mention the estimate Steve gave me for replacement is at least three times what I can buy a unit for at local suppliers and I am sure I can do the work myself or get a freelancer for half of the estimate. Overall I like Marv's, but get estimates first. Thanks for letting me vent.
George Nickerson
Excellent professional and timely service. Have had a service relationship with Marv's for years and always been pleased with their response and work.
Amanda Olson
Great quick service! Called to get A/C installed and the next week it was installed! I live in an older home that required upgrades to our electric panel. They partner with a local company Simpson I believe. They had it installed and running in 2 days just in time for the heat! Thank you so much!
Dennis Freeman
Our experience with Marv's was excellent. The plumber who came, Steven, was prompt and showed up when he said he would via phone. he asked about the nature of the problem when he called so that he could have parts with him. He took care of our job quickly in spite of difficulties posed by seized, corroded parts.
Richard Bolin
Came to review changing from water tank to tankless hot water heater. Estimate received in a timely manner.
Ron Ramirez
New sink installed in kitchen. After 1st installation attempt, there was a leak. Second attempt repaired leak and drain now works well.
Ashlie Childress
Super nice guy and talked me through what he was doing so I could see for myself a little about how the system worked very impressed.
Brodie Eklund
Fast and professional. Came out within a few days of calling and cleared the clogged line swiftly that I spent too much time trying to clear myself.
KEVIN PIETSCH HUMMEL
Fast and friendly service. Nick is a credit to this trade. He was very knowledgeable and kind.
Amber Huggins
I've heard some negative reviews with Marv's. However I was in a pinch and needed someone asap. Marv's squeezed me in at last minute. Travis was very informative, professional and friendly. He was fast and efficient and the price was better than most companies in town!! Thanks Travis!!
Robert Shank
I manage over 70 rental units in Cheyenne. Marv's has been able to handle our plumbing, sewer, and HVAC needs quickly and at a reasonable price.
iknowurbutwhatmi
Seth did excellent work. Arrived early, explained the issues clearly and got right to work.
Backflow repair and potable water tank replacement done in a snap. Water pressure restored and no more hammer in the pipe. Excellent!
Tyler Hehr
I can't thank these guys enough. They only there to fix my water heater but as soon as they learned my A/C unit wasn't working they immediately jumped on trying to fix that too and was successful. They saved my thousands of dollars another company might have charged me to replace the unit instead of fixing it. Marv's is awesome!
Amanda Douglas
My water heater started leaking on a Sunday afternoon, of course. We are a large family, so it was stressful, a huge inconvenience and made a big mess. Travis called me back and spent a pretty substantial amount of time on the phone educating me so I could decide between repair of the ancient water heater I had, going tankless, or replacement of a traditional. He then showed up first thing Monday morning and got it switched out. The entire job took 1.5 hrs including the addition of a shut-off valve. He was patient and kind to my curious 5 yr old. Definitely recommend.
Dawn Shockey
Called Marv’s and they were able to come in a timely manner to do maintenance and inspection on our HVAC system. Gave tips while here, very cordial and professional. Would be happy to use them again.
Kari Ragsdale
Nice customer service. Travis was professional and thorough. Appreciate their prompt service and advice
Dean Velikaneye
Great online scheduling system. Called on a Sunday to confirm which was nice to know before the day of that it would be fixed. Tech was polite and went above and beyond to make sure everything was done correctly. Only issue is lack of pre call day of.
James “Godfatherofthrift” Brown
Very professional , Quickly finished repairs and very affordable highly recommend.
Lisa Trompke
They had time earlier than scheduled so they called to see if coming early was okay. They did a great job and explained what was causing our issues. Will call them when we have problems again( we have to clean our sewer about once a year).
Alyssa West
Very nice! Very fast and professional. We knew we were in good hands and would definitely use them again.
Audra Lynne Keene
Guy who came out was personable, knowledgeable and did a timely job at a good cost I recommend them to anyone
Corey Morgando
Furnace repair. They were on time, friendly and quick. They explained the problem and how to best avoid in the future. No problems
Rees. DaFlo
Quick, knowledgeable and professional. They did a very quality job for a good price.
Nicholas Norris
Seth is an excellent plumber. Friendly, fast. I don’t know how much Marvs is paying him but it isn’t enough.
Esther Martinez
We called Marv's Plumbing and we were able to get same day service. The plumber analyzed the situation and solved the problem. Steve H.was knowledgeable, helpful and courteous. Very respectful and did an outstanding job. We will definitely call Marv's again.
Tobie Arellano
I had sewage backup, the 2 men that checked it out were very respectful and informative.
Rhonda Gage
Equipment sucked. Should replace the big snake because it kept kinking and kicking out the hose.
12/15/ 2022
This was for estimate on piping, we were told $25 for showing up then 139 an hour. WTH we have to pay the hour fee for an estimate. That needs to be told to customer from the beginning. The tech told us after he entered house that it was $164 for him just showing up. All employees need to be on same page. We have been told different things when talking to the employees. This company never used to be like this. You should have a trip & diagnostic charge, then that gets dropped if work is done. You all charge more for labor when nothing is being done and its bs.
Aaron Freeman
Got in same day for a main line clog on a Sunday. Friendly, effective and only ones who answered the phone that said 24 hour service.
Ellen Schotte
Did a good job. But didn't have the right tools, so had to go back to get them. And I wasn't excepting to pay for two people. That part would have been nice to known ahead of time
But over all. Great job.... very professional and nice.
Jesse Blunn
Technician came out to the property and went through the possible issues. He found nothing wrong with the property and told me that the company would still charge 149.00 for the call. I disputed the charge asking for possibly a reduction of half of the cost. The manager and I talked about having value for the work. He was very generous and provided a service for a furnace to help compensate for the 149. I appreciate his understanding that value is very important when it comes to work done. I recommend Marvs and have used them for a while now.
Ed Perry
Fast, courteous, reasonable fees. Definitely recommend and will continue to use if needed in the future.
Randy Fox
Marv’s Plumbing is the only plumbing service I’ve used in the 25 years I’ve lived in Cheyenne. Over the years Marv’s has done it all for me from installing new faucets and pipes to emergency service after hours unclogging drains and fixing broken pipes. When I have an emergency they always try to squeeze me in as early as possible. They really care.
Everyone I work with at Marv’s is committed to satisfaction with every job, every time. That’s why Marv’s Plumbing will continue to be my only plumbing service in Cheyenne.
Jasmin Haynes
Travis was professional, easy to work with and got the job done properly!
PioneerOfTheNewAge
Treated me great and handled the job professionally. If need, will definitely use again!
Jamie Norwich McLennan
The young men who came were both personable and professional in caring for our problem. After fixing the backup in our drains they gave us helpful suggestions for keeping the drains clear in future.
Glenn Herbst
coldest night in decades and these folks were quick to respond, could not be more pleased with their service, will continue to use them for all my heating and plumbing needs
Oscar Santos
Seth came out and repair a blown pipe on my outdoor backflow system. After he was done he even went the extra mile and made sure that my spinkler system was working. He was avle to detect a dead wire in my Hunter spinkler interface panel. Thanks for the good work!
Kathy Patten
The technicians were quick to respond, professional and took the time to explain what they did. Great company.
Elsie Manzanares Barajas
Seth arrived early, was very professional and personable and took care of all the plumbing issues we had. I would recommend Seth for any plumbing needs you have.
Kay Atkins
The guys at Marv’s were great to work with on my house building project.
Jordan Norris
Marvs was amazing making sure my hvac was in place and running. They answer their phone which is super important. Nick my technician was very professional and knowledgeable. Clean up the mess thank you so much
Cheyenne Carquest
Seth is professional and a fantastic tech to work with.
He has the customers best interest in mind at all times, which in turn, reflects great on Marv's as a company!!!
Clint W
Great service, especially with not the easiest of a space to work with! Fast and friendly!
Russell Lee
Service man was polite and very professional. Obviously knew what he was doing and fixed the problem quickly and efficiently. Fee was well within expectations, too.
Chaney Webber
Sam was very professional and completed my water line repair quickly in freezing condition. Thank you
David Frederick
GREAT!! Marv’s was the only plumbers that answered my emergency call last night. They were here right on time this morning and provided fast and professional service. Thank you!
Richard Berry
Seth did an excellent job winterizing my sprinkler systems. He was very thorough and made sure everything was as it should be. Thanks
Elise Robillard
They were professional, prompt, and polite from scheduling through service call. The technician was very knowledgeable and gave me options for the repairs I needed. I signed up for the Gold service plan — it’s a good deal and a great way to help me manage costs. 👍🏼 …
Barb Woody
We were very pleased and satisfied with the work that was done to fix the problem. Thank you Nick Jones.
Mercedes Hicks
Seth came to blow out our sprinklers. He’s always a delight. Seth is prompt, professional, knowledgeable, and fast.
Victoria Moore
The technician was early and even waited for us to return home after we had blown a fuse and had to go to the store to get more. He was very professional and courteous as well as knowledgeable. He had our furnace diagnosed and fixed within a matter of about 30 minutes. He then made sure he was able to post date our payment so that the card wouldn't be charged until we had money in the account. These guys are great! I would recommend them to anyone.
Paul H
The guys did a good job. They made some suggestions too. I’ve used this business before.
Staryeye Dag
Have had absolutely excellent work from this company. Marves is very reliable and are there when you need them. Thank you for a job well done—again.
Pat Wells
Recommend. Came the day we called, were able to fix our problem quickly!
Stephen Barrows
Marv’s to the rescue! We discovered a sewer line backup late at night, something no one EVER wants to see at any time. I placed the phone call shortly before midnight and the receptionist was very polite and understanding, plus she was ALIVE, rather than recorded - what a relief! She set up a repair appointment for the next morning (Saturday). Our plumber, Matt, showed up early in the scheduling window which was great to see. He was professional, polite, and knowledgeable - exactly what we needed. He completed the job in a timely manner and didn’t leave a mess. All in all, a job well done from initial call to packing up. Thanks again!!!!!
Sharon Burns
Both of the guys they sent out, 2 different issues, were great. They even helped me open my applesauce. They installed a new toilet after telling me where to go and buy it so I could get it for less money. Very happy with them.
Jim Cudney
Furnace technician arrived earlier than scheduled, with advanced notification of time change. Displayed very knowledgeable and competent professional skills. Was very friendly and answered all question to my satisfaction. Indicated a US Army veteran, as one myself very pleased to see this company is veteran friendly. I have used Marv's on at least five occasions in the past and three of the five technicians were veterans. My furnace is almost on top end of safe operating shelf life, Marv's will be first company I call for an estimate when it is time.
Anna Selby
Seth did a wonderful job installing a new garbage disposal since my other one stopped working. He answered all my questions I had about other installations I may do in the future with Marv's Plumbing.
Fred Drake
Seth is a hero, he solved my leak problem and restored a line that was disconnected.
Sherry Winters
They were very nice and professional.
LINDA ROMERO
They were excellent at finding the problem and getting the job done with excellent quality and care. The guy who did the repairs was extremely helpful in explaining what needed to be done and was very knowledgable, helpful, and kind while answering any questions I had about the job. I would highly recommend this company to anyone who is looking for excellent quality work for their plumbing needs.
santanita Bernice Candelaira
The plumber was very nice and explained what he had done.and was prompt .
Emily Foreman
Super helpful! Work with you to help you come up with a plan to solve your plumbing issues while helping you keep costs in mind. They're not going to price gouge you with plumbing fixes you don't need.
Richard Gonzalez
For the most part the customer service over the phone was good & the plumber that came at night, Mike, I think was polite & professional BUT it seemed like nobody was on the same page. Had to call a few times to status check & everytime I had to repeat the situation & address... finally had to go with other company. Seems like the call center is in a different area or state. Wanted to give a zero but everyone I did talk to was pleasant & not rude. I also understood no cash refunds
Brian Belknap
Ask for Steven to be your tech, Hands down. Had a few companies try to help with our tankless water heater, all of them were clueless. Steven come over and had my problem fixed with water running in less than 30minutes.
Mark Miller
Mainly inspected very small leak on water heater. Told us that everything looked to be in great shape and that this leak was common and not a sign of water heater failure. We appreciated the honesty of this answer instead of just selling us a new water heater that we didn’t need yet. We continue to trust Marv’s for all of our plumbing needs.
Robert Thoms
New to the area, so had to have my furnace serviced, heard about Marv's Plumbing & Heating. I called, set up an appointment,the person I talked to was very pleasant and quoted me a price for furnace servicing. On the day I was scheduled Josh Ackerman called me, to let me know he was on his way.
He was thorough with his servicing of my furnace, and he pointed out suggestions to keep my furnace in top condition. I was very impressed with his professionalism, and plan on using them for my annual servicing or any heating or plumbing needs. Thank You Marv's
Airport Golf
Very satisfied with Marvs P&H services. Club was in a real bind with unstoppable water running in basement level because of plugged drain, on a holiday, and after hours. The technician, Alex Christiansen, arrived ahead of schedule, was very professional, cleared the drain & explained the cause/suggested solution. Very very satisfied.
Maria Barker
Our furnace decided to go out on New Year’s day (Wednesday) so I called Marvs and they were here first thing Thursday morning Scott was great in explaining to me what was going to happen how much everything was going to cost and he expedited my issues so I wouldn’t have to go without heat for a whole weekend. The tech that came out to install the furnace was at my house by 10 AM and had the furnace completely installed by 2 PM I now have heat and I could not be more appreciative. I would highly recommend Marvs to anybody with these issues. Thank you Scott, Bill and the younger gentleman that assisted!
Nate Mersich
I have used Marvs several times for plumbing and heating issues. Their customer service is top notch, always sent a tech out the same day. The tech has always arrived within the scheduled time window, is professional, friendly, knowledgeable, stays until the issue is fixed, and price is always fair. Marvs is best in town for your heating and plumbing needs!
Carrie Brown
Great service.. 24hrs too not just standard office hours.
Tony Van De Mark
I've never owned a sprinkler system and the one at the House I purchased is starting to age. Seth at Marvs has come out, always on time with a courtesy call. He explains and fixes everything efficiently and effectively at a fair price point. Thanks to Marvs and especially thanks to Seth for his quality work.
geri kraft
I recently posted some concerns I had with service calls from Marv's. I was promptly contacted by an employee from Marv's who was genuinely interested in addressing my concerns and who was willing to listen to what I had to say. After a brief phone call,
this employee was able to propose a solution that was satisfactory to both of us, and generous to me. I appreciate the time and consideration I was given. It's nice to know that local companies do reach out to address customers' concerns.
Dustin Teahon
Tim came to our house to repair a leak on his day off and even purchased parts out of his own pocket. He was kind and very professional. We can't thank him enough! We would highly recommend him!
Amanda & Dustin
Michael B
Great service, Jesus called and asked for details picked up parts before arriving since it was an after hour call. Made the repair within a hour, and we had water again. Would use them again.
sheila clasen
Josh from Marv's did a great job for us! Our furnace stopped working on a cold snowy day. Marv's was able to send Josh over within 2 hours. He was professional and knowledgeable and had the problem diagnosed and fixed in less then an hour. Thanks so much for your great service! We will be calling you again when we need plumbing or heating services.
Tiffiany Edwards
I had a hot water pipe leaking for almost 3 months in an extremely hard to reach area. Another plumber quoted me almost $750 and suggested I remove my shower for better access. Marv's technician Ken was early. He fixed it in under two hours and explained everything. Price was so affordable and I will be a lifetime customer. Will be calling soon to replace a toilet and sinks..
charlie caine
Easter Sunday, home furnace was inoperative. Call for service to Marvs was handled quickly and professionally. Tech was dispatched, arrived punctuality, identified and corrected the problem quickly. Have worked with Marvs over the years and will continue to do so, great service on a cold winter day. Thanks Kate and Bill!!!
Laura Wilson
Manny came out to help us with a plumbing issue. When we described the issue, he knew right where to go and what to do. He didn't take any longer than necessary and was professional. Here was also very nice as was the gentleman who was with him. I didn't catch his name. Very pleased and price was reasonable.
cristeen Jessen
Always do great job
Returning customer
Fixed the heater
James Boyd
excellent service very knowledgeable tech will be using their services for a long time with this kind of service
Celia Fair
John Ward was very knowledgeable about the furnace . He looked over everything. John was able to find the issues quickly. Then he was able to take it to the next step to order parts and to let us know when it will be fixed. John was able to answer my husband’s questions. Excellent service.
Phil Leichtweis
Just had Marv's come by and clean the flame sensor and do a furnace inspection. Josh was the technician and is very knowledgeable and gave us a wealth of useful information about our furnace. Thanks Josh, it was a pleasure meeting you and we will definitely ask for you when we do our furnace inspection next fall.
Rich & LeeAnn White
Todd was very professional and took a lot of care in not only installing the water heater but keeping our home clean. Todd was very informative in explaining the operation of the water heater and what to do if we have any questions. I would highly recommend him.
Linda Naukam
My husband and I were having issues with our furnace and our shower had a crack in the pipe in the wall. The furnace was sometimes blowing cold air and it wouldn’t heat up the whole house. We called Marv’s on Saturday based on the reviews and had two appointments for our issues today (Monday). They both showed up at the time they were scheduled and did an excellent job! They also answered all of my questions as well as fixed some other minor problems as well. We will be using them again if we have any more issues!
Dead Man Walking
Megan in the office was very friendly and professional and was able to get me an appointment the following day during a very busy time due to the weather.Technician John Ward arrived early and provided me with a timely diagnosis & repair of my furnace at a reasonable price. I will always call Marv's whenever I have a problem with my plumbing or my major heating and cooling appliances.
Jeneil Clark
Seth is amazing. Everyone at Marv's is. We were having issues getting our furnace to turn on. Everyone else in town was booked solid for a month. Marvs got someone out to us that day. Seth was able to fix the issue. The furnace went out again and seth came back out really dug in and figured out the problem. He put a bandaid on it to give us heat and was back out today to clean our furnace and fix all the issues. Absolutely wonderful service. Seth was very prompt and respectful. I wont use anyone but marvs from now on.
Kimberly Shupe
Update: Ryan and Heather both reached out to me and were able to quickly resolve this! They were able to refund me for the 2nd payment. Thank you!
Not a good experience. I am under contract on a home and used them for a plumbing inspection and sewer scope, which was fine. However, somehow they have double charged my bank account for the inspections and after several days of calling and being promised a call back from someone in billing to resolve this, I have yet to receive a phone call from anyone or get a refund for the 2nd charge. I’m not even sure anyone has looked into it at this point and I just keep getting passed around on the phone. Now I have a few hundred extra dollars in limbo with these people and they don’t seem to care that they are just hanging on to my money. I would not recommend doing business with them until they get their billing department straightened out.
Peggy Rodriguez
Seth was extremely polite and respectful at all times. He is very knowledgeable and helpful also. Next time we have any plumbing issues, Seth will be our go to guy. Thank you Marc's Plumbing for always keeping us in the loop as to when Seth would be arriving. Also your text messages are great at keeping me informed. Thanks for doing an awesome job
Jeffrey Elliott
Had gurgling noise that was getting loud as time goes by in the pipes. Brad came over and helped with plumbing issues in the pipes and helped identified what I was missing for the home as the house had some short cuts in its work. Brad was very helpful and personable. It was great to receive the customer service he provided and explained the process, step by step. Not too often I do write reviews, but Brad definitely earned this one. Thank you Brad!
Payton Smith
Marvs did a great job. I called about a leak that I wasn’t sure were it was coming from and they were able to come out right away. We determine the leak was from the water heater and while they could of got it replaced right away I opted for a larger tank which he was out of at the moment. They got me in two days later to get the tank replaced. The technician who did the initial inspection and the replacement was very professional and friendly and for the job done quick.
Sarah Stiles
I had to install a new furnace and Josh was able to get it up and running in a day. All in all, from the initial consult with Charlie to finishing the install the process took less than a week. Everyone I spoke too was very kind and knowledgeable and I would recommend them fully.
Legacy Cheyenne apartments
Marv's responded the same day that we called, even though it was almost 5 pm when we called them. The issue wasn't resolved with the first issue, but they sent someone back out at the first availability, and we were able to pinpoint the issue with the water heater. Although the issue wasn't plumbing related, Marv's service was excellent, and because of them, we were able to detect what the issue actually was. Great Service!!!
Brian Cain
After some mutual communication issues, Marvs Plumbing & Heating came through to replace my furnace and thermostat. The techs showed up on time and were very friendly. They kept me updated on their progress so I knew what they were doing and about how long it would take--true professionals. The GM (Ryan Rich) is easy to work with and extremely attentive to the customers needs.
Amanda Coleman
Mike was awesome and very professional with my wife. Cleaned up there mess and can't even tell they were there. Scott was the best with communication and professionalism. Would highly recommend
Brendan Harrington
Dave came out late and did a phenomenal job he was very professional but he was also very kind and his customer service was amazing. kept us informed the entire time and let us know how to prevent this from happening so we can avoid these situations again. I would recommend Marvs heating and plumbing to everyone. Because they're affordable as well as doing quality work and prevention.
Danielle Jensen-Ryan
Manuel Martinez did a fantastic job fixing our plumbing today! Our tub was leaking through to our basement and within two hours he had it fixed. Marv's was able to fit me in the day I called! Thank you for the great work! We appreciate it.
William Wilcox
Manuel showed up early and got started right away, he always does quality work and explains everything as he goes. Would recommend these guys every time. They wont just throw a part at a problem and call it a solution. They're good about making sure we take the right steps to fix what actually needs fixed.
Stephen Foster
Troy trouble shot and repaired our hot water heater. He was very professional and explained what he did. He was quick, thorough and cleaned up after himself. Water heater is working without further problems. We will be calling Marvs plumbing again.
Mindy Peep
I have nothing but great things to say about this company. I usually use a different plumber, but unfortunately, I had a sink backup on a weekend and we couldn't wash dishes or run water in our kitchen. I kept missing their call over the weekend (no overtime charges on Saturday if it's before 5 pm) and when I called back Monday morning, their answering service said they were completely booked, but she'd try to reach out to their technician. He called me within the hour and instead of waiting for an open appointment on another day, he came over right about 8:00 am Monday and is currently fixing my drain. Thank you, Marv's! I'll be using you again instead of our other plumber!
Julie Robertson
As far as the repair... I'm sure the plumber did an excellent job. But the cost and the way he left my bathroom was disappointing. I had paper towels in the bathroom but instead of using those to clean with he used my hand towels. Also leaving black marks on the wall and commode. I'd just cleaned my bathroom on Friday and for the amount of labor that was billed he should have left it as clean as he found it. I was billed $163.50 in labor costs for 1.5 hours... Could have purchased a new commode just for the labor costs alone.
Ugh
James Wainwright
Dear Marv''s plumbing. Thanks for being there when we needed your service. Last night a pipe burst in our ceiling and we had to close our business. You responded quickly and had us up and running in a short period of time. I appreciate your sense of urgency to get the job done. Chris Carney was our plumber. Please give him a pat on the back for a job well done.
Thanks
Jim
Denny's Restaurants
Austin Street
Just had a Hot water heater replaced by Manuel Martinez. He was very professional and got me out of a bind quickly! I appreciate this level of customer service and will plan on asking for him specifically the next time I need a plumber. Top notch service!
Maria Castorena
We have had them over 3 times, and every time they do an amazing job!!! Alex is great! Super friendly and does great work. We will be asking form him specifically next time to come out.
Gordon Lam
Chris Ivy and Jesus were professional and so helpful in replacing and upgrading my shower and tub faucets. We initially had some misunderstanding that we were able to work out and I highly recommend Jesus as the technician to receive your service. They are reliable and willing to work with whatever your situation may be. The guaranteed no leak is another plus to have them service you. Thank you especially to Chris and Jesus.
Suzanne Roberts
I called Marvs in the morning and a plumber named Matthew arrived about an hour later. The leak wasn't easy to find or fix, but Matthew didn't give up until it was fixed. I'm very pleased with Marvs customer service and the work Matthew did.
Larry Crosby
Alex is a nice gent and provided a much desired service. However, I would recommend the company provide him with a shirt and/or jacket such that when he appears at your door step that you know what the person is all about. I was rude in greeting him at my door because he was not wearing any gear that identified who or what he was doing at my door step!
Kristina Hecht
We had an after hour emergency and they worked throughout the weekend unclogging huge root balls from our sewer line and also checking a few drains. The original reason we called them with our kitchen sinks backing up into our dishwasher and washing machine line still isn't fixed.They had to leave for their next customer and said boiling water would fix the problem. Here it is 2am, 12 pots of boiling water later, now I'm out 1200.00 dollars, a kitchen sink, dishwasher, and washing machine that I can't use. Thank you for your help. Broke and plugged.
Kim Hart
Seth did an an amazing job blowing out my underground sprinkler system.
cheryl sestak
Alex was great! He was polite, discussed our problem and we made a plan to fix multiple issues. Give him a raise as he is an asset, unlike the first technician that came out, who seemed unprepared, was unorganized and left a mess. He was in need of additional training.
Sakura Soap Company
I’ll admit at first my experience with Marvs wasn’t the greatest. But my next experience was with someone different (Manuel) and he was awesome! Manuel was professional and I could tell he really had a passion for what he does. I’m grateful to have been able to work with him. Thank you Manuel!!
Julia Stevens
Knowledgeable, friendly, and professional. Micheal listened to all our concerns and had patience to answer all our questions. Micheal gave us plenty of options without trying to sell us any service. Micheal explained everything clearly, in terms we understood. Overall, pleasant experience and I feel confident in knowing what options are available to us. Definitely, will use Marv’s for any future plumbing and heating needs.
Jason Sheathelm
Marv's got us an appointment in a timely manner, Todd arrived on time and made the repair in no time. The repair bill was less than the leaking pipe cost us on our water bill. Would recommend to anyone.
Cathy Hinz
We would like to commend Marv's for the expedient way our drain problem was repaired. Chris Cargin was the tech. He was polite, diligent, and very professional in his pursuit to find and fix 2 problems. He wasn't hesitant in explaining what he was doing and why. My 87 year old mother-in-law lives in the house and was present. He stopped to reassure her that the problems would soon be fixed and they were.
Thank you and Chris for a job well done.
James Cox
Terrible service unprofessional needed toilet flange repaired waited 8 days for them to come came took a picture said I needed total sewer line replaced $10,000 _to $30,000 was able to resolve problem with $30 dollar flange repair kit and an hours labor did it myself. They charged me $109 dollars to take a picture. Never plan on using Marvs again tried to take advantage of a senior citizen
Nathan Ottinger
Called Marv's to fix some leaks in my basement that the city found, and they were able to come out the same day. John did an excellent job rebuilding and appropriately sealing the leaky connections, and we were able to get the city back out the same day to resolve the problem. John stuck around after closing time to make sure I could get the heat back on. I really appreciate the quick and professional response from Marv's, and especially John. These guys will get my next call.
Sharon Bailey
Jim came out to clean out my basement floor drain which had been backing up. They came out within a day of me calling and did some extra work to gain access to the clean out plug since it had been enclosed in a closet. They were very professional, friendly and did a great job. I will highly recommend Marv's for any future work needed
Jason Griswold
Big thanks to Nate, Marcus and Bill for the estimate, advice and installation of our new furnace. They were very friendly, professional and assisted us in a timely manner. While we were without heat they even offered to provide us with additional space heaters if we needed them. We will certainly be doing business with Marv's in the future if and when the need arises.
Dodi Poulos
As always, Marv's is excellent with customer service and the work they provide. They have done a lot of work for my mom in the last few months and they never disappoint. Thank you Manny for coming out on a holiday weekend to fix our toilet and on a Sunday!!!
Debbie Bott
Had an appraiser come out to quote cost on new furnace and AC unit. Despite me calling numerous times and stopping by the business twice I never got an estimate. Ended up using Mister B's and they were wonderful.
Christie Mares
I have used Marv’s for both my plumbing and furnace issues over the years. I have an old house with both old plumbing and an old furnace. They are always on time or early, very professional, and they have never tried to sell me or charge me more than needed to fix the problem. I would definitely recommend them to anyone who needs service done.
Ann Erdmann
Old faucet, not completely fixed, but did what they could. More extensive work than we are ready for today.
Cie Patterson
Excellent Plumbing and HVAC service. Reasonably priced and customer service is outstanding.
James E. Clarke
Bill and Dave displayed both teamwork and professional craftsmanship as they went about their work, answering questions I may have had. As they worked the issues based on my input, they tracked down the problem in on time, replaced the faulty part and provided additional information about the system that will be needed for future planning. Thanks gents.
Kiana Martinez
The people that work here are so kind and so informative. They made sure that my random emergency was taken care of swiftly and effortlessly. They kept in touch throughout the entire issue and made me feel like I wasnt getting walked all over or jived. They are truly amazing 10/10 would recommend to anyone needing help!
Anubis 11
Because we did not turn on our water system last year, Seth came into a pretty nasty job. Seth has been professional studious and friendly. I would highly recommend his services to anyone!!
THANKS SO MUCH!!
Cassie Parker
Wow! Seth showed up, completely walked through everything he was doing & showed me the end results. He was so professional & caring during the entire issue, I was quietly freaking out.
Way to go, Seth & Marvs for your quality care & service. You are definitely our plumbing company.
Michael Shay
Alex came out on Tuesday to survey leaking sink and toilet. On Wednesday, he installed the new kitchen faucet we bought at Lowe's. He even ran out to get longer hookups when the new ones were six inches short. Great work and professional. On Thursday, he came bsck and investigated toilet leak. Toilet installed improperly last August by previous plumber. Alex fixed it quickly after removing toilet off its base and reinstalling. Well done!
Justin McMillian
Todd was great! Professional, knowledgeable and courteous! He was here when his window opened and left when it closed. He was able to fix some issues and helped me ID quick fixes for another. Great work overall!
Debra Korbach
Very professional young man came to do a HVAC inspection. Was efficient, polite, and did the work quickly but thoroughly. I do wish Marv’s had a policy that required its technicians to wear masks during this time of Covid 19. I’m a senior with health issues, and I was uncomfortable with the technician being in the house without a mask. Masks are meant to keep the person wearing them from spreading the virus. Please take steps to protect your customers.
Leila Reynolds
I had some work done at my house,I am very happy with the job the Technician Chris Carney did, Chris put his heart in what he does. Thank you for your hard work to take care If the Marv’s customers.
Robert King
We have used them 2 times now both times have been great. Professional, willing to help and answer every question you have about it.
Linda Moss
When we have a plumbing or heating issue, we always call Marvs first. We always get a favorable response as to when they can come. And they are experts in their field and can either take care of the problem or recommend what needs done and who to contact. Our issues are usually resolved in the same day.
Patti Lindell
They went above and beyond to help me both in my service and financial hardship.. Nick and Ryan are amazing, truly my heros
Robin Vondrak
Jeremy was awesome! Very professional and went above and beyond my expectations. By far my favorite plumbing company. Never have I had a bad experience with these guys. There schedule lady is also great!
Barbara Dettling
Todd came and fixed our plumbing needs. Very nice guy and he was very professional.out standing job. I will recommend Marv's plumbing to all my friends and family.
Mercedes Hicks
The plumber, Seth, was punctual, professional, swift, and polite. He turned on our sprinkler system, adjusted the heads, verified proper water coverage throughout the yards, and let us know if there are any sprinkler issues he’d come back out to address them. Seth is awesome!!
Fisher Roberts
Our residence is 25 miles west of Cheyenne. We have had Marv's Plumbing do work on two separate occasions and have been extremely happy with their service personnel, who have done very professional work on both occasions at reasonable prices. On a 10 scale we would rate them over 15 and recommend them when plumbing assistance is needed.
Shirley Furstenau
We have just started working with them and our Property Management could not be happier with the service and professionalism that they have showed already Seth is a top notch tech and we look forward to working with them for our Cheyenne properties. Thank you to the whole team
Brinkley Williams
Chris has been our boiler technician working on hot water and steam boilers. We have always had excellent service. I prefer to always work with Marv's
Dorothy Whiting
We had no hot water for an entire week and workers were booked solid. But Jeremy kindly squeezed us into his busy schedule and fixed our tankless water heater quickly. We cannot thank him enough. We really do appreciate it.
April Canada
Called Marv's out because our water heater kept going out. They replaced it and when the second one didn't work, they returned multiple times to figure out why. When they discovered it was an HVAC venting issue and our basement had been filling with carbon monoxide for 2 days they went above and beyond to fix the issue. They went up on the roof and replaced the venting cap that was damaged in the hail storm that our roofers had yet to fix and neglected to tell us could be an issue.
Marv's is an amazing company and we will use them for any heating or plumbing issues.
Dave Foreman
I greatly appreciated Jeremy driving 120 miles to our remote ranch to work on a list of plumbing problems. His communication skills are excellent and his efficiency in performing his work is commendable. He is a five star professional !!
Keith Jackson
Marvs came out to fix a mess left from Merritt P & H at our house! They were timely and efficient on a job that apparently not many local Cheyenne plumbers are capable of completely correctly! Chris and company did awesome!
Adam Clarke
Marv's came and fixed my leaking main water shut off valve. The water needed to be shut off, resulting in the job having to be pushed back past their operating hours.
The tech that came out volunteered to come back later after the city could shut off the water and he could replace the valve.
Would definitely recommend using them!
Alane West
Heater stopped working replaced a fan for exhaust vent ..
Liz Zelasko
Furnace went out on a Sunday afternoon in February. John Ward came out, sooner than expected. Worked quickly and expertly and got us heat! Very professional, capable and cordial
Deb Ellis
We've had Marv's come to our home twice in the last 6 weeks. Both visits were excellent. Marv's is one of the only plumbers to employ a certified Mendota gas fireplace technician. (Forgot his name, my bad) he had to dismantle the entire fireplace to replace the thermo-coupler. He did a great job and this is tricky work. He was proficient and professional. Our next visit from Marv's was for a leaky garbage disposal. Turns out it was incorrectly installed by V&J plumbing. Xander, fixed the disposal, adjusted the faucet, which was incorrectly repaired by the same V&J plumbing, then fixed our shower faucet that, you guessed it last repaired by V&J. He educated us on the difference between "box store" faucets and plumber supplied faucets then he showed my husband how to maintain the faucet mechanism himself. AND Marv's charged us LESS for all that than V&J charged to incorrectly install our garbage disposal. We highly recommend Marv's
Gaming with LJ
I have a family of seven and the guys braved the weather and fixed my situation
Kyle Brightman
Jason was honest and straightforward about his work. He explained his thinking and offered options that would work best for me. He finished the job professionally and quickly. Will be using Marvs again for any future needs.
Randy S
Called for my new tenants who were having trouble keeping the pilot light lit on their first night in the house. Woman who answered the phone was very courteous, and I wish I could remember her name to say thank you.
Needless to say they went above and beyond to get out and make the necessary repairs at a more than fair price. They worked with the tenants schedule and relieved my stress by making things quick and painless. Thank you, and although I hope to never need plumbing help again, I know who I’ll call when I do!
Scott Richards
Their after hour services were quick, efficient, and surprisingly not as expensive as I expected. We had a floor drain in the basement back up, they came out quick, augered it, removed tree roots, and were done. They texted and emailed every step of the way, so we are very happy.
Swann Campbell
They are always friendly and explain thoroughly what is wrong and how they fixed it. We have used them for annual furnace checks and maintenance. They respond quickly to our furnace repair needs
Roxie Pino
Had an issue with my floor drain backing up. I called & they were able to come out the same day I called & fixed problem right away. Thank you so much! Was also worried about the price & really wasn't that bad. Thanks again!
AJ Folds
Great service! Jeremy is an excellent plumber. He was efficient, professional and cleaned up after himself. Marv's maybe be more expensive, but I am a firm believer in you get what you pay for. They are worth the extra!!
John Carter
On 07/18/17, we had Marv’s Plumbing come in and install the necessary piping to connect our new gas range. The name of the plumber was Steve.
Steve was just incredible! He thoroughly surveyed the job to determine the best method to complete the job and to make sure he had all needed parts. He was competent, efficient, very knowledgeable, and amazingly personable. He didn’t mind one bit my assistance as his impromptu “apprentice”. At one point in the process, while we were discussing the best way to make a tricky pipe connection in impossibly tight confines, Steve didn’t hestitate to adopt a suggestion from me.
I don’t know if the price charged for the service was high, low, or average, but I do know that I’m completely satisfied with the job and the price. The next time I need a plumber, or any type of gas appliance service/repair, I’ll be calling Marv’s!
Richard Washburn
Manuel is professional,very knowledgebal,
All businesses need personal like him.
THANKS MANUEL
I question your policies about returning for another visit because you do not have the parts in stock. I feel being charged for 2 service calls because you had to order the parts is not fair to your customers.
THANK YOU.
philippe darris
The thechnician was very professional.i will recomand your company to othrr people
Tony Laird
Josh Ackerman did an excellent job of diagnosing and replacing the blower motor in our furnace. He explained two options for the replacement and let us make the decision. We would definitely use Marv's again.
Daniel Clark
Todd prepared for the job by bringing all the materials he might need. He let me know when he was on his way. He accomplished all tasks with professionalism and did so in a timely manner. Great service!
Arica Freire
In one of the last snow storms we had my basement started to smell like gas. When I called Marc’s plumbing and heating they showed real concern. Even though there schedule was already full they were able to get someone out here to look at it for me.
Will Not Comply
Performed backflow testing for us on a commercial property. Excellent, friendly service!
Thanks Alan and Marv’s!
Rick Arias
we had 2 toilets installed. our plumber was very polite and professional, he explained to me at what he did at the end of the job, I would recommend marvs plumbing to everyone
Dallas Sanders
Steve was very professional and knowledgeable about what to do and handle the situation good. Need more people like that cares about the customers need. Great job steve and thanks again
David Dillon
Marv's did the inspection and work for us in preparation for selling our home. They were very thorough and professional. On time, and respectful of our time. I would recommend Marv's totally. Great experience!
john Pando
The repairman was very knowledgeable and friendly.
Gemini Mathew
I wanna give a personal shoutout to Tim jurkowski. He was called to work on an issue on the apartment im renting, earlier in the week and noticed it was a bigger issue then told. he came BACK in on his day off to help, due to previous issues . Long story short that man is my litteral hero . He was so kind and willing to help somebody in need thank you
Christopher Foley
Marvs plumbing and heating installed two new Outdoor faucets. The two technician showed up on time and did a good job installing the outdoor Faucets. I will update the post with pictures when I have more time.
Raag Ramesh
Though I didn't use the service this time, their recommendation and customer service is great. I would definitely call them if I need it again.
New Sparta
Chalk up another stellar review for Seth--he showed up on-time to re-set a toilet for me. He fixed the improper installation, fixed an improper tank assembly, cleared a sink aerator issue, fixed another sink's basket, proceeded to clear a drain and fix a disposal installation that wasn't to code.
In short, he showed up to do a single job, did three and fixed problems caused by two other contractors all in under two hours.
Highest possible review--couldn't be happier.
Corine Carrigan
Very fast response to find out what the problem was. Professional and kind employees. Hopefully we will have everything completed in a couple of weeks time.
P Garcia
Bill came to work on our furnace. He answered all my questions and taught me a few things about my furnace, too.
I trust Marv's and will continue to call them.
Lori Riesland
We have had a backed up sink for weeks and problems with out plumbing since we moved into our house. Jesus came out and took care of our problem and it’s been working amazing ever since. We will be using them from now on!!!
nathan young
Todd was very good at his job and acted in a professional manner the entire time. Very knowledgeable about the job he was performing and educated us on what to watch for and how to take care of this problem in the future. Thanks!!
Jana Garton
My heater didn't work and Marv's came out and Cris Carney was so nice and got my heater running in no time. I would use Marv's plumbing again they have always been there with no delays
Greg Winters
Black Hills red taged my furnace on a cold winter day . Called Marv's ,John showed up in about 30 minutes and worked tirelessly through his lunch break to get the job done. I highly recommend this shop for all your plumbing needs.
Dan Kline
Very professional, hard working plumber. A+
Furnace service also good, very personable and professional.
Nate “ThatGitFiddleGuy”
My furnace went out in December and Josh came over to fix it. If there was ever a tech that you wanted to work on your furnace, it's Josh Ackerman. He diagnosed and fixed my furnace with the utmost professionalism and expertise, and also suggested things I could do to prevent further breakdowns. If anything else needs to be fixed for heating in my house, Josh will be the guy to do it!
Tim Irving
Todd showed up early and did a great job, there was some question about the operation of the faucet that I had purchased, he checked with the manufacturer and gave me the feed back after he got back to the shop. Excellent job Todd.
lisa Simmons
Teck was fine but thought 109 dollars to tell us what happened which we kind of figured did not solve our problem. That money should be applied to the job that needs done. Mide as well put a match to that money. Thought something would be fixed for that money. It is like paying a dr out of pocket to tell you what is wrong but does not help you in any way unless you go back and pay again. That is just how we feel.
ALICE
Plumber came earlier than expected which was great for us. Repairs done quickly and we are satisfied with the workmanship! 5 STARS for Marv's!
John Sanderson
Fantastic Job! Jeremy Bradford is the absolute Best. I would recommend Marvs Plumbing over anyone in our Area! He has given us peace of mind knowing our Heating System is Ready for Winter. Thank you
Phylicia Peterson
Matt was very professional, explained the situation, and resolved the clogged pipes in an hour. Excellent service and a friendly smile - definitely would recommend.
Kristina Behringer
Professional! Done correctly. Explained to me. Thank you
Beverly Martinez
We’ve had Troy over twice within the last two months and he is very professional and knows his stuff
We have always called marvs for any plumbing issues
The best!!!!
Richard Vrieze
Same day service, identified the problem with the furnace, made repairs and on his way. John Ward was our tech. Definitely would use Marv’s and John again
Kyle Holloway
Travis came by and was able to do a clean job and get it done quickly. I will be using them again!
Scott Sorensen
Seth was great and very knowledgeable. He came on time and completed all necessary maintenance on our furnace, air conditioner, and humidifier systems.
Mike Moriarty
Chris Ivey is the best! Needed some sewer work done for my business and Marv’s went above and beyond to get the job done in a timely fashion! Would highly recommend this company.
Kathryn H.
Derek was very professional, and a good communicator -- he took the time to explain my options and let me know the pros and cons for each so I can make a decisions that works best for my household. THANKS!
William Goings
Seth did an outstanding job finding our leak
Liz Wilcox
We called Marv's yesterday morning about a leak under the kitchen sink they sent Matt and Alex out yesterday afternoon. They did a great job!! Thank you!!!
Mark Bowman
Seth did a great job. Listened and provided me with options. Told me the pros and cons and let me make up my mind and successfully competed the work.
PAULA SILER
Awesome THANKS !! THEY WERE GOING TO COME DURING THE BLIZZARD !! REALLY !! I WAS AMAZED !, BUT my furnace started working right . I CANCELLED my appointment , BUT , THEY are FIRST on my LIST to CALL if when in NEED !!! THANK YOU !!
Jim Messer
We use Marvs for our commercial building. They have always been responsive, on time and complete the task in a timely manner. Alan is always a professional.
Tony Teppert
Very helpful. Always willing to assist with plumbing repairs, and always willing to give advice and tips. Highly recommend them! John is a blast and does a wonderful job.
Rene Fenton
Very prompt and quick. Explained the water heater and warranty information.
David Unruh
Great experience Will always use Marvs
Gabriel Meza
Very professional in the interaction between myself and the technicians, I worked with Jesus and he has gone above and beyond with the project I asked Marv's to do, he also made very good suggestions that made sense to me that not only saved time but we're very efficient.
Andrew Snyder
Service Rep Alex was efficient, explained what he was going to do, tested his work, didnt mind me asking questions-easy to converse with, and expeditiously completed the job.
steve lee
Seth was here earlier than promised, diagnosed and fix the problem promptly, and advised what to do in the future, which I accomplshed today.
Cheryl Flynn
We have used Marv's Plumbing & Heating for 25 years for our home and rental business; and we have been very pleased with their service.
Stephanie Hardee
Marv’s came out during the Blizzard of 2019 to fix our furnace. Ernie went above and beyond to make sure we had heat and that the problem didn’t happen again. Thanks Marv’s & Ernie!!
Molly Box McCarty
Josh was great in troubleshooting, giving me clear estimates, and getting my heat back on quickly. I would recommend Marv's to anyone.
sharyn guthridge
Professional, friendly, thorough, informative, effucient!
Newt Wyler
Knowledgeable and reliable. The two best things to be. Great job! Thanks to Chris Ivey at Marv's Plumbing & Heating. I'd happily recommend them anytime.
Raymond Montanez
Great Service, have work with them before, no complains and good repairs
Sara Lei
They did a great job!
Greg Elsasser
They were fast and friendly
Harley Steege
Todd was timely and did a great job! He was super nice and very productive! Great quality and service! Highly recommend!
Roberta Standish
Todd Shoup was excellent. Worked quickly and professionally, very friendly. Will ask for him for him if allowed.
Mary Bortz
Been dealing with a dripping shower for a few weeks, called and made an appointment with Marvs and thanks to Todd it will be much quieter as he came in and knew exactly what to fix! Thanks!!
DNRJ Entertainment
Friendly and great quality of work.
James Branscomb
Seems to be an honest company that will eventually rectify an mistakes that are made. I think these are busy times for the trades. Chris is very professional.
Stephanie Krupp
Thank you John the PRV valve is working great. We appreciate your fast and outstanding service. When in need ask for John.
Julio Wilmer
Jeremy was punctual and courteous. Jeremy was beyond helpful and answered every question I had. Jeremy even helped clean up the mess that existed before he arrived.
Karen Gorham
Jason was on time, professional, and the quality of his work was outstanding. He's the guy to call. Thank you Jason!
Joyce Jacobsen
Seth was personable and diligent. We were grateful that he got the job done and in a timely manner.
Ian Winston
Great job and fast service on a frigid day.The tech explained everything,, didn't charge us for anything we didn't need and was professional. Would deffinatly reccomend Marvs!!!
Kristi Nickel
Seth was extremely professional, and a great communicator. He had multiple solutions that saved us money.
Sharon Scott
Thank you Chris Carney for getting my swamp cooler up and running when no one else could! Thank you Marv’s plumbing for making the job right! I have been using your services for over 30 years and continue to do so for that reason! All is working well and I’ll see you in the fall!
Mike Rippy
The guy that put our hot water heater was very professional and did a very good job
Gerie Sila
Josh and Nate did a fabulous job, thanks guys! If either one of you ever quit, I will quit Marv’s also, So... Management....keep these guys!
Joey Archuleta
Seth was awesome! He came in and fixed the issue right away. Very professional and efficient. Thank you!
Karoleigh C.
They came out and were able to fix my furnace quickly. Not a good thing to be with heat in Cheyenne in the winter.
Holli Welch
Seth was really nice and explained everything he was doing and showed me what to watch out for. He was really understanding of my barking dogs, too!
Tristin Williams
Ken was our plumber and he was INCREDIBLE. Very professional, friendly, quick, and efficient. 10/10 recommend 👌 …
M S
Fixed a problem that another local plumber said couldn't be fixed and they had great knowledge of older plumbing in my old house which is helpful in the Cheyenne area with the amount of older houses.
Anita Stoffel
Were buying a home and needed heating and plumbing inspection chris was very professional and checked everything very good and explained everything to me. I would recommend him
Ray Galvan
Came out, did a great job, but only 4 stars because the tech was over an hour late and never called to say he was gonna be late...
Sheila Stephens
I have used Marv's for over 20 years. Great work and Todd was friendly.
Kelly Shaw
Marv’s does great work. They show up when they say they will, are always professional, and fix it right the first time.
Thomas Shultz
Very pleased with Marv's plumbing. They are my go to guys for the older houses. Trust and honesty is what they bring to the table.
Buck Caldon
Great work and great problem solvers, especially Chris Ivey!
Tejas Gal
Jason was able to get here earlier than expected, which was awesome. He was very polite and got right to work. Thanks Jason.
Gale Antczak
My experience was great.
Gary Gorny
Great technician, does good work and is very thorough.
Nicole Tisthammer
Seth was efficient and professional.
Rebecca Jones
Ken was on time, professional and saw the project through even though what started as a clog ended up in fixing a pipe that broke while replacing a shut off valve that was broken.
Robert Ocheskey
They were very fast. I probably got lucky on that! Very courteous, during a bad cold snap,and efficient. Thanks
Kenneth Murray
Marvs Pumbing came to our house and fixed our somewhat emergnt issue...GREAT job! A d thank you Heather for helping us out.
Allison groendal
They have helped us out a couple of times once with our plumbing and then with our furnace. They have great employees
Beverly Keil
They did an excellent job
Jesse Trejo
I've had to have these guys come out to my house numerous times and every time they are fast, respectful, and friendly. Trust these guys with anything involving pipes, water heaters, etc. . .
Bobby Musgrave
Marvs always sends someone right away. We've used them for 32 years and they are great
Selina Swisher
Had a hiccup with the initial service and billing system, but was later able to smoothen a few things out with the general manager
Jacqueline Reuter
It was done Great and fast ,he was very professional
Karla Krei
Chris showed up and immediately knew how to fix it even called in emergency locators and made the area safe for grandkids and pets.
Adrianne Giesick
Great customer service! I had to hire them after another company came twice and never fixed the problem.
Jessikah Kipf
Oh it’s been a Monday, and they came to save the day. Super quick for helped needed in an unplanned water leak! Thank you
Sarah Perkins
Great! Timely and super kind and helpful.
M
Always very helpful
Rica Blanc
Edited October 8, 2019
Very thankful to Ryan for attempting to make this right. It's refreshing to find a business that does that these days.
Valerie Louise Burke
Fast, knowledgeable, and friendly. We worked with Xander and he was fantastic.
Toni Moore
Marks is very professional, on time, fair prices and does great work!
Barbara Edmunds
Thank you for coming out and getting my furnace up and running .my house was getting a tad cool the termasat was not working. Wouldn't fire up
Ya warm house
Wes Harvey
Great service. Fast evaluation and repair in under two hours. Thanks
Rick Keuhne
Aaron was excellent her was on time, professional and got the job done in a timely matter... Recommend their service ..
Cherrie Read
All of the above. We enjoyed Troy and will request him the next time we need a plumber. THANK YOU TROY🍒 …
Mari Collis
The men took the time after to explain how to turn off and turn off the hot water heater. Both of them went above and beyond expectations.
Michael Ridge
John was awesome and fixed my issue within 20 minutes.
Steve Wuerth
Fast and good service
Gino Hernandez
Josh Ackerman and Eric West did a great job today installing my furnace!!!
Kathy Mead
Thank you for getting the work done last minute so my awesome Buyers could get to Closing on time!
Sharon Martin
The repair was preformed quickly and efficiently.
paul reher
Tech cleaned & inspected furnace
Pamela Floyd
Travis did a great job in finding the problem.
Krystal Lewis
Great to work with. Very polite and professional. Thanks for the quick turnaround.
Jeremy Foster
Very helpful was happy they had solutions to my problem and not a price tag
Janet Stephens
Jesus is my new best friend the company that installed my fireplace failed to tell me a few things and did not have all wires connected thank you thank you
Michael Farrar
Jesus was awesome. Excellent job, very happy with his work...
Joyce Chenette
Have been with them for 3 years now always extremely satisfied
Robert Chilcott
Mar a techs came out on Sunday to unclog my sewer system. Above and beyond in my opinion.
Kyle Helenbolt
Had a few bumps along the way, but the company made it right and got the job completed.
Mike P
These guys are ton noch. Jesus is so helpful and knows his trade. Thank you.
Patrick Bannister
Quick, professional, and incredibly helpful!! Thank you for the excellent service!! Highly recommend!
Venstar X4
I have been a customer for 17 years and have never had a bad experience.
Karla Moore
Thank you for sending John. He was very thorough and polite.
Larry Barttelbort
Todd is very customer oriented and does a great job!
Patricia Ryan
Todd does very good work and is courteous as well.
Marc Van Der Laan
Fast and convenient. I needed parts for the bathroom sink. Got them. In and out. Thanks guys😉 …
Gail Tavelli
Good service, explained things to me, did An excellent job