Reviews of Chase Plumbing Co., Inc.. (Plumber) in Boston (Massachusetts).

Chase Plumbing Co., Inc.

121 Reviews

98 Comments

Plumber

13 Adams St, Burlington, MA 01803, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Chase Plumbing Co., Inc., Plumber in Boston (Massachusetts)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Chase Plumbing Co., Inc.

Sunday

Closed

Monday

7 am–5 pm

Tuesday

7 am–5 pm

Wednesday

7 am–5 pm

Thursday

7 am–5 pm

Friday

7 am–5 pm

Saturday

Closed

Reviews of Chase Plumbing Co., Inc.

Alan Bengzon

I've used Chase Plumbing on several occasions for a variety of projects, and they are absolutely fantastic. They're able to find time to come out relatively quickly, and are always highly professional and respectful. They also will let me know if they find a less costly workaround to fix the issues they come in for. I wouldn't hesitate to call them for any of my plumbing needs.

Meg Gaj

Chase plumbing completed all the plumbing renovations at our house, including new bathrooms and kitchen plumbing. They also installed a energy efficient water heater and brought some other plumbing issues up to code. Highly recommend them - they were professional, easy to work with, and we had no problems afterwards.

john07jake09

Our first time using Chase Plumbing today and will definitely be repeat customers! They were very responsive the first time we called. Didn't leave us hanging like many others! Very prompt, professional, courteous. Went above and beyond to help us today. Extremely reasonable pricing! Would definitely recommend their services!

Kathy Martin (wkathym)

First time user. No problem getting an appointment within a week. Involved a shower repair with fixtures that had been removed by another plumber who just was not invested in finishing the job. He had wanted to demolish the tile wall, and just install another brand of fixtures (instead of using what I had). Dorin arrived, looked at all the old and new parts, and completed the repair without any problems. His rate was very fair. I am a fan of Chase Plumbing and will definitely use them again.

Karl Tsai

Chase came to fix a burst water pipe and team Josh was so efficient that they fixed my other burst pipe unused for decades as well as diagnosed leak problems all within the 2hr emergency visit. Professionalism through and through. Will definitely use them in the future.

Helen Boudreau

A shower broke and the water would not turn off. I had to turn off the water for the whole house. I called Chase and they had someone come out the same day. He fixed the shower, going out to get the necessary part, and had everything back in good order quickly. Excellent service.

Rene Cordova

It was easy to schedule the appointment. I also appreciate the updates and reminders before the appointment. The technician was top-notch (lots of experience, friendly, provide feedback on best practices and guidance on how to operate the system better). The Tech showed up and completed the job on time. There were other small items that needed to be fixed, the tech addressed them during the visit. Highly recommend

Gma

I Highly recommend CHASE Plumbing! The Plumber, Charlie was professional, courteous, thorough and knowledgeable. Charlie is a EXCELLENT representation of the OUTSTANDING customer service provided by CHASE Plumbing. I cannot express enough how very pleased I am with the EXCELLENT experience, and quality of work provided to me by CHASE Plumbing! Thank you, Pam ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Gabriela Crista Perez

I am living in an older home and had a list of questions and concerns with the older plumbing - all these questions were answers and explained clearly for me and my husband along with a handful of repairs they were able to tackle immediately. Not only were they profession, but they were communicative and friendly. Great service and where I will be going for all my plumbing needs.

Jeff Mayer

Eric serviced two 22 year old propane furnaces and 3 zoned dampers today. He was very knowledgeable, thorough, honest, and reasonably priced. He performed a combustion check, tightened wires, used a CO2 cartridge to blow out lines (prior HVAC contractor did not perform these checks), and other routine maintenance checks. I will continue to use Eric in the future.

Mike-Conover

Had 2 outside hose bibs replaced. The individuals were prompt, polite and professional. They quickly completed the work and the work areas were left in immaculate condition. The services were explained thoroughly and the cost was completely reasonable. I will keep them in mind for all our future needs.

sathya prabhakar

Joe and Braden were the plumbing technicians . Both were very professional and knowledgeable . Explained work well and cleaned up after the work was done . Obtained the extra part that was needed promptly so the job was done . We have used chase plumbing for other jobs and have been happy with work done at other times too.

Eva V

I've been a long time client of Chase Plumbing for nearly 10 years - they did have done all the plumbing work in my home and have both great client service and are very timely with their quality work and repairs. I highly recommend them.

Randy Harrison

Chase is the best. Ian Chisholm and his team converted our heat from oil to gas. Put simply, the recommendations Ian made were spot on, the workmanship was impeccable and the final cost of the project was exactly what was stated in the estimate, not a penny more, even though the work took a bit longer than expected. Great job! Great resource!

Margarita Dekoli

They did a great job servicing my old steam heating system. Their office was very thorough and quick and the service person was polite, knowledgeable and left everything in pristine condition

Erika N

I am a first-time customer of Chase Plumbing and I am very happy with the service they provided. We called them and we were able to book an appointment within reasonable amount of time. The day of the appointment, Joe called us within 30 minutes prior to arrival, and he entered our house using protective booties and proper ppe. He was very polite when communicating to us. After he was done fixing our water heater, he explained to us the issue and how he fixed it. He also answered to all our questions. The quality of his work was impressive, and we are very satisfied with him and with the services of Chase Plumbing. I am very happy to have found a company that I can trust because they are professionals and they care about providing good services. Thank you Chase Plumbing Co!

Marie Culhane

Chase Plumbing Co.,Inc. provided annual cleaning to our gas boiler. Dorin the plumber assigned was punctual, professional , and did a very thorough job cleaning and replacing some parts. On inspection he realized we needed a special part that needed to be ordered. Joe came on follow up visit and installed a new insulation plate. My experience with Chase has been very positive. Everyone from the company was courteous and professional. Their pricing to fix everything was very reasonable. They were very flexible on scheduling also. Would highly recommend this company in the future. Thank you.

Todd Burger

We have used Chase plumbing on two big projects and two repairs over the last 8 years, most recently today. One repair was fixing another plumbers work. The other "repair" was really adding some new equipment in our barn. The two projects were a complete gutting and replacement of all plumbing for a master bath and plumbing an entire building that was a carriage house (garage, apartment above, greenhouse with sink). Of all the plumbing firms I have dealt with in my lifetime, I have never been more satisfied than I have with Chase. Every plumber is exceedingly well trained, well equipped and courteous. The work is always meticulously done, on time, totally functional and even nice to look at it. And their prices are very reasonable, along with great scheduling and accurate billing. But maybe this says it all: I once remarked to my town's building inspector that I was impressed with the owner and with his crews, with their thoroughness, skill, work pace, and quality. The building inspector replied that when the owner, Ian Chisolm, or one of his crews was on the job, "they knew they would have zero issues upon inspection," and they too were amazed watching the efficiency and quality of their work.

ron kurtz

Dec 2021. First time customer for a tankless water heater repair. Chase called the manufacturer, got a replacement unit under warranty at no cost, and installed/tested the new unit professionally. Excellent communication by Frank in the office. Called before technicians arrived. Qualified licensed plumbers with Mike/Joe on site. Reasonable labor rates. If you are looking for excellent customer service at a fair price, give Chase Plumbing a shot. Good people. Thank you!

Daniel Messplay

Chase plumbing is excellent! Josh and Joe were great to work with. As a first time homebuyer, they took the time to explain how my water/sewer system operates and what issues to watch out for. They were professional, patient, and communicative. I will be going to Chase for any future needs!

Cheryl Weiser

Nick and Andrew called ahead when they were five minutes away and upon arrival were very professional and cordial. They finished the job in a very reasonable amount of time. Upon completion, each task was explained in detail. I was very impressed when they entered my home they immediately put on plastic shoe covers and when the work was completed they cleaned up afterwards beyond any expectation. I have used Chase in the past along with other plumbing companies and have decided to stay with Chase Plumbing. I find their pricing is extremely fair compared to other companies I've used.

Doris Yu

Tom from Chase Plumbing was extremely courteous, wore protective booties on his shoes, arrived on time and worked efficiently. We had a shower leak and he identified what was wrong, replaced/installed the valve, explained to us what may have went wrong, checked that everything was working fine before he left. He was also very helpful and answered some general questions we had that were not related to the repair. We are very happy with his service. Highly recommended!

Bob Yennaco

I have used Chase Plumbing services 3 times in the last 2 years and I can’t speak highly enough about the quality of the services they provide. Their plumbers arrive on time, they are extremely courteous, do a high-quality job, exactly within the estimated timeframe, and at reasonable rates. When the job is done you're left feeling good that someone cared about fixing your problem. I couldn’t be more satisfied and will always call them for my plumbing needs.

Sara Dobi

Nick and his team were phenomenal with fixing our plumbing issues in the house. He was punctual, hard working, and helpful with tips for future use of our pipes. I had a great experience with the coordinator, Sarah, as well. She was on top of everything that needed to be accomplished. Will definitely be calling again for the future. Highly recommended!

Ken Rask

We moved into our home 8 months ago and were recommended to use Chase Plumbing by a co-worker. Joe & Josh performed the annual maintenance and cleaning of the tankless water heater, and fixed the leak in the kitchen sink.They were fantastic to work with and we will definitely use Chase again. Highly recommended!

Rosalie Weiss

I had a very positive with Chase Plumbing. Joanna was most helpful with my order for 2 new toilets and the installation of them . Joe, the service person who came to install them was on time, very professional and did a fine job. I would definitely use Chase Plumbing in the future if needed and I am happy to recommend them to other folks. Thank you.

Andrea Woods

Shopped around and Chase Plumbing was most responsive & cost effective company out there. Needed one toilet replaced and another repaired. Josh was on time, courteous and very knowledgable. He clearly explained everything to me and answered all questions. It was a pleasure to have him in my home to complete both jobs!

msandler999

I've called on Chase Plumbing numerous times over the last 7 or 8 years - they've replaced an external water tap - cleared a clog in a waste pipe - solved a problem with a leaky toilet base - etc. They answer the phone, they set the appointment, they show up, they do the work! On the latest call a couple of weeks ago, they replaced a broken shower faucet handle, and gave me advice about a leaky sink faucet, which I was then able to get replaced under warranty and screw on myself. They've always been great, I feel I can count on them.

Shailesh Nerurkar

They came out and did an excellent job in fixing a leaking spicket and repairing the faucet. Very trustworthy and best in the business. They charge by the hour rather than by the job and they are way more economical than the other folks. Highly recommend.

Julie Burke

Chase plumbing was excellent! They came to the house to disconnect the gas line to our broken oven. They returned once the new oven was delivered and reconnected the gas line. They were on time and even called ahead to see if they could arrive a little bit early. Very friendly and knowledgeable. Kept the area clean. I would definitely call them again for other services and recommend to anyone! Great choice

Liyang Diao

Had an excellent experience with Chase Plumbing. Called about a shower being lukewarm, and was able to schedule a service visit promptly. There were two follow-up calls prior to the appointment, and the guy was probably the most on-time contractor I've ever met with. Very professional, dealt with the problem promptly, and now our shower is hot again! They went above and beyond with an unrelated follow-up question I had--the owner called back that same day and answered my question. Absolutely no complaints, and will definitely use again in the future for any plumbing needs.

Jackie Clarkson

The technician who came out to help us with a leaking spigot (sorry I forget his name!) was very courteous and professional. Took care of the job quickly and explained exactly what he would need to do before doing it. He even humored me with my myriad questions about our own sump pump installation. Will definitely be using Chase again.

Joseph Milano

Water pressure low. The technician addressed most of the pressure issues, kitchen sink, second floor bathroom and was relentless while trying to fix the issue in my first floor bathroom. He was unable to fix it because the issue is not as simple as first thought. You could tell that he really cared about what he was doing. I will use Chase again.

Val Ya

Joe was professional and pleasure to work ! Chase Plumbing arrived as they promised , calling us 15 min prior . We really appreciate it! Every detail of their work was explained , demonstrated , all the questions were answered ! The leak was fixed, all the broken parts were replaced ! Thank you !

Jay Eidson

We noticed that our hot water heating system was not working in our kitchen. I called Chase since they are local to us and we had seen their trucks in the neighborhood. I called early and the phone was answered! Sarah told me that they could schedule me in a couple of days, but I could be placed on the Waitlist. We agreed. She called me back moments later and apologized for not discussing the terms (it was early). We agreed to the terms which are parts and labor (min. 1.5 hours). They also require payment upon completion, which is understandable. As fortune would have it, I received a call, later in the morning, and there was an opening that afternoon. They sent out one of their plumbers and he was at our home by 2:30pm. He was able to diagnose, repair and check our system. We now have a new circulation pump and a quieter hot water heating system in both zones, since he also bled both heating zones! He explained the new pump leaving us the new water pump manual and showing us the status LED indicator. Before leaving, he asked if there were any other plumbing issues that we needed to address. He then went out to his truck, wrote up a detailed invoice of what was done. This was all done in about an hour. Responsive and professional service. Thanks, Chase Plumbing!

Dennis Collins

Chase plumbing is a great company . Prompt and excellent service. As usual , the techs were professional and extremely knowledgeable. A big thanks to Chris and Chris , for their work in 12-10-2021 here in Cambridge. I would highly recommend this service. . Ian runs a great business . Dennis C

Edward Belz

Once again Chase Plumbing came to my rescue. A hose burst in the bathroom of my home, with water pouring out of it I was forced to shut the main water supply. I called Chase and they assured me that they would have someone on their team over to my house shortly. Josh arrived soon after, found the source of the leak, repaired it quickly and then checked all the other hoses in my house just in case. Josh was calm, professional and very experienced.....just want my family and I needed. It is a great comfort knowing that we have an excellent plumber when we need one.

Eric Lubershane

We have used Chase on several occasions. They not only do excellent work, they are very responsive to issues or questions which you might have. Chris just came out to install a new hot water heater and was not only thoroughly professional but was also very helpful and super informative. I cannot recommend Chris and his team at Chase more highly.

Catherine Coughlin

Joe from Chase Plumbing came on time, was extremely courteous, wore protective booties on his shoes and set immediately to work. The resulting “fix” was quick and well done. We so liked the experience that we booked more work with them. Happy to recommend!

James Rawson

Nick R. and Andrew P. came to our apartment to fix some issues we had when we first moved in. They called us ahead of time when they were 30 minutes away, and went strait to work once they got here. They worked non-stop from the start of the job to the end, and did an excellent job replacing a faucet, installing a dishwasher and fixing a broken toilet. Would highly recommend Chase plumping to anyone looking for service done if this is the caliber of their employees and hopefully their boss realizes what an asset he has in the 2 of them. Thanks guys!

Michelle Williams

Excellent service. They took care of my issue quickly. Sarah in the office was very pleasant and helped get me on the schedule within a day of 2. When I need a plumber, I always call this company - great work guys! Thanks

Ron Hagopian

Great overall service from initial phone reception to final completion of work Chase Plumbing exceeding all expectations. Knowledgable crew with professional experience and politeness! Punctuality and neatness complimented the wonderful service they provided! I would without a doubt call on them for any future work I need!

Jason Bittarelli

Having a leaky drain pipe is no fun, so it was not a good time when my wife hollered up to me that there was a leak in our basement. I made a call over to Chase Plumbing and they were able to accommodate a same day visit and repair. Chris and Joe made short order of replacing the damaged pipe. All in all what could have been an awful day was avoided thanks to Chase.

Christine Cobuzzi

Awesome - From the first phone call with Sara, to completion with Nick. Had several issues all on the smaller side that we had been putting off. Called Chase and Sara explained the process, called the day before to confirm and Nick called when he was on his way and told me how far out he was. Nick was on time, worked super hard without stopping and did a fantastic job! He explained everything and we could not be happier. Will be calling them again for my next project. Which is on the larger side. See you soon Nick!

Eric Lee

Chase plumbing has been my go to since moving into our house 9 years ago. Ian is a clear communicator and his team is reliable and takes pride in their work. Most recently they installed a indirect hot water heater and a number of other upgrades. Curt was the lead tech on the job and did an excellent install. Could not be happier with Chase plumbing and I always recommend them to friends in the area who are looking for a plumber. Thanks to Ian and the team!

David H Lee

I called Chase at 8am when my bathroom sink started to back up. Not surprising, they were booked for the day, but I would receive a call if someone freed up. Around 2pm, I was called saying someone could be here in 20 minutes. He identified the issue, ran to get parts (20 min), and then completed the job in a couple hours. The price was right on target. He wore his shoe covers and put down a blanket to protect my home. Overall he did a great job. I believe Luke was his name. My neighbor had recommended Chase, and after my experience, I would recommend them as well. Thank you Chase Plumbing.

carol oconnor

First impressions are lasting impressions. We will definitely call them again for any plumbing needs we have.

Trent Bordok

We remodeled the kitchen so Chris came to connect the plumbing to the kitchen sink, stove top, dishwasher, and fridge. Chris was very attentive to details. I liked that he informed us of all we need to know about the process. The best part was that he stayed until 6:30 pm to ensure we could use our kitchen for dinner! Thanks Chase!

Linda Dixon

My (relatively new) garbage disposal jammed and I couldn't figure out why. I tried to unjam it myself with no luck. Jared from Chase Plumbing arrived and had to disconnect the disposal to locate the problem. A dime had gotten stuck - really stuck (pretty embarrassing). Jared put everything back together and assured me that it happens to lots of people. He was great. The disposal works fine again. On a second visit, I had a faucet leak that was emptying into my under-sink cabinet. Tom from Chase Plumbing located the problem and fixed it in five minutes! I am a happy customer.

Joshua Gahm

Did a thorough maintenance overhaul on our heating boiler which we'd neglected for too long. Found and fixed multiple issues, and did it efficiently, creatively, and without upsell or scolding. Scheduling, arrivals, and COVID precautions were all done with care. A really good operation and I'll definitely use them again. Update: Used them again to fix a leaky valve. Again, fast, efficient, and reasonable.

Jeff DeAndrade

Second time using Chase Plumbing, very responsive and performed the service I needed very efficiently, very professional.

Doreen Kashaija

Nick R and Andrew P did an awesome job on my house. They were professional, on time, and repaired both toilet and bathroom faucet. Can’t thank them enough. I’d definitely use chase plumbing again.

Chris Trauzzi

Chase has become our go-to plumbing repair for both our home and our business. We've found that they are very friendly and reliable! They are quick to respond, provide an accurate estimate on when they will arrive, and do great work. We would strongly recommend them!

scott duggan

Used Chase Plumbing for the first time today and could not be happier. They scheduled our visit right away, came at exact time they said they would, did a great job, and were very affordable. Chris who did the job was very nice and did a great job. I would highly recommend to anyone in Billerica area.

Jennifer Vargas

I have use them a couple of times. I got to them because of a gas leak problem and it was repair without problems. They even found a dead bird on the duct pipe for the dryer, and took care of it for me! They come every year to do maintenance of my water heater, and I cannot be happier with their service.

Joshua Hassol

Highly recommended. The plumber arrived exactly on time this morning (7:00 AM), worked extremely carefully and cleanly, and also got the job done quickly, which saved me money. Also, the price charged for the parts he installed was very fair, considering that the parts were better-quality than the typical "Home Depot" stuff. Chase is now my "go-to" plumber.

Sheila Chisholm

Excellent in every process of my annual maintenance.great teamwork between Joe & Chris. They both listened & explained all questions nicely. In addition, the invoice was reviewed thoroughly. Great customer service!

RICHARD TAYLOR

Kudos to Chase for a same day response to my leaking tank problem. I’ve used Chase multiple times in the past two years and they have never failed to respond when they said they would nor produce anything but high quality work. Thank you Chase.

Chris Shea (Franchise Owner)

I have been using Chase Plumbing for home and work for over 10 years and have yet to be disappointed.

Faith Parker

We have used Chase since 2012. Their work has consistently been high quality. They are responsive, prompt and courteous.

Excellent service & clear explanation of work performed by Nick. Professional, congenial, reliable. Highly recommend Chase Plumbing services!

Frank Gibbons

I have a complicated heating setup in my 1930s colonial (steam radiators in half the house, hydronic baseboard in the other half, but just a steam boiler to provide BTUs to each, with a plate-style heat exchanger to transfer heat to the hydronic system). My regular company (not Chase, a large multi-state outfit) did the annual maintenance, and I mentioned that the baseboards didn't seem to provide as much heat as they used to. I've used them for a decade, and they installed much of the system I currently have. They suggested the small channels on the steam side of the exchanger might have gotten clogged with 'mud' from the boiler - the rusty water that sits in the cast-iron boiler pot all year long. Their solution? flushing it with vinegar, to see if that would dissolve any deposits. They wanted over a grand for that, and offered not warranty at all that it would work. They seemed eager to move on to the 'next step', which would be to replace some or all of my heating system, for tens of thousands of dollars (you know how it goes: "Well, if you're going to do THAT, you really ought to do THIS while you're at it, otherwise who knows what might happen....") So I called Chase, spoke with Ian, he asked me to send a few photos, then sent over a couple of guys a week later. He told me he couldn't guarantee that the flushing would work either, but also told me that if we had to move to the next step, there were real options that wouldn't necessarily spiral right away into the tens of thousands. It seemed worth risking, in part because his estimate for the flushing was hundreds of dollars less than the other guys, but also because he seemed like a straight shooter. His guys arrived right on time (7am sharp!), explained what they were going to do, installed necessary flush valves, gave the whole thing a thorough cleaning (took them 2-3 hours), and left my basement cleaner than when they first arrived. But the reason I'm leaving this review is only partly for their professionalism. It's also because of the results: my house has never been more comfortable! I'm finally getting the heat I need, when and where I need it! Thanks Chase! I know who I'll be calling for heating-related issues in the future!

juliana lyman

I am so grateful that Chase is here! Honest, well priced, attentive and neat. I am a solo parent so I have a lot on my shoulders, using Chase lifts the weight off. I will use them again for sure!

Sarah Foster

Nick and Andrew called to see if they could come 30 minutes early! Great not having to wait for them to arrive in the allotted window. Polite, knowledgeable, and tidy. Work was completed timely and efficiently! Would highly recommend them to my friends!

Tina Murdough

Excellent service. Polite, clean, professional. I am so happy I found Chase plumbing and will always call them in the future.

Kristine Wise

Chase technician was respectful, professional, timely & completed the work to my specifications. I will call them again when the time comes!

Veronica Tsang

We have used Chase Plumbing several times. They are efficient and reasonable price. Will continue to do business with them.

Steve Kontoff

Joe j and Braden f were fantastic, professional, courteous, clean. Excellent job!

Matthew Freitas

Joe at Chase Plumbing was really nice and professional. He fixed two of our faucets and he was really thorough. I would highly recommend this company!!!

Teresa Rocha

Joe and Sean were very professionals, on time, and wore their masks all the time without us asking them. They explained every detail and were open for questions. I recommend their services 100%. Thank you!

David Shaywitz

Responded to urgent call re: hot water. Crew arrived in exceptionally timely manner, diagnosed, successfully managed issue in professional, courteous, highly competent fashion. Most appreciative.

tanya hvizdak

Incredibly professional. Walked us through the issue. Returned within 30 minutes with the fixed part. Wore a mask and booties over his shoes. Would hire back with any future issues.

Samuel Russell

Excellent service, reasonably priced. Very honest about what needed to be done and estimated fees so we could address immediate issues and then address other items at another time. I highly recommend Chase Plumbing Co., Inc.

scott venn

Joe, was very knowledgeable on our project and also did some diagnostics on another issue we were having with our hot water heater.

Lisa Roderick

Josh was excellent. On time, replaced outdoor faucets. Well done!

Arnold Kim

Chris F. did a great job installing a new hot water heater in my Mom’s house. New one is a welcome change!

Christine

“Josh” was very professional and got the job done! I highly recommend Chase Plumbing.

Alex Dolgin

Replaced cracked leaking soil stack pipe in the basement. David came in early morning and worked hard, replaced piping and carefully tested for leaking. Great professional business. Alex Dolgin