Reviews of Pointe Pest Control. (Pest Control Service) in Portland (Oregon).
Pointe Pest Control
Jr Blvd, 2225 NE Martin Luther King Jr Blvd #202, Portland, OR 97212, United States
Description
Information of Pointe Pest Control, Pest control service in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Pointe Pest Control
Sunday
Closed
Monday
7:30 am–6 pm
Tuesday
7:30 am–6 pm
Wednesday
7:30 am–6 pm
Thursday
7:30 am–6 pm
Friday
7:30 am–6 pm
Saturday
8 am–5 pm
Reviews of Pointe Pest Control
Cara Bjorkquist-Conlee
Max was very accommodating. His schedule freed up , so he contacted me saying he could be there early. Unfortunately, I was at work and had to keep my original appointment. He said that wasn’t a problem. He showed up on time. Explained everything in detail about the process and what would happen with all services after. Very professional. Was contacted within 20 minutes of my initial inquiry about using Pointe Pest Control. Was scheduled in 3 days.
Alexis Bryan
Jeremiah was on time and super nice and helpful! Very knowledgeable and friendly. I really appreciated the call ahead when he was ten minutes away, as well as him treating outside first so I could finish the last few minutes of prepping inside
Shannon Woolery
Max arrived timely and was extremely professional and patient with me while I asked questions. He let me know throughout the process what he found and what he did. I really appreciated him and his kindness and communication! I hope to see him again in the future at our next services.
A Lee
I had a wasp nest in my siding that I couldn't get to to spray. They came out the day after I called and the cost was very competitive. The technician was very accommodating in scheduling and arrived on time. He explained everything clearly and answered all my questions and completed the job quickly.
Ray Crunk
Excellent service from the very first phone call setting up an appointment to the estimate team leader Chelsea that was next day service. Right down to the service tech Jeremiah scheduled a day or two later..Professional and courteous service, thorough explanation of services that the company provides, cost breakdowns, and strategic planning to effectively attack the issues at hand. Just an overall great experience and looking forward to the relationship that had been created.
Thanks again Team Pointe Pest Control!!
Gus Bayle
Excellent service as always. Our technician knocked on our door to verify what we wanted done & if we had anything to add that might help how he treated our home. He also followed up when he was finished.
If you are in need of Pest Control I highly recommend you call Pointe Pest Control. They will attend to all your needs in a prompt, professional, & courteous manner.
Victoria McDuffee
Jeremiah and Ryan were pleasant and respectful. They listened to my conerns and provided feedback after addressing each service area carefully. I will definitely be a repeat customer.
Well done!!
Suzie Johnson
Chris was my tech today and I was very impressed with his detailed service as well as his professionalism. He was very knowledgeable and answered any questions that I had about the pest concerns for our region. Top notch service!
Sarah Blair
I can’t even begin to tell you how professional and nice these people were to me! We will continue to use pointe pest control for our needs! We appreciate the professionalism and kindness shown to us and how quick and easy the process was. I don’t usually leave reviews but after dealing with them and how great they were with us, I had to jump on a leave a review. So a huge thank you to you Mason and Chris. You guys are what keep customers around!
Mera Eishell
Jeremiah, Chelsea and the whole team at Pointe have been exceptional! Prompt, friendly and very knowledgeable!! Felt like we were in great hands from the moment we started our service with them.
B Va
Both Jeremiah and Chelsea were wonderful to work with. Very professional, efficient and clear in explaining the service and process. Very happy my neighbor recommended this company to me.
Ryan Blades
My technician, Jeremiah, was on time, knew what he was speaking about, professional, and kind to our pets. We have a mouse issue right now that Pointe is helping us with. They set the traps, sprayed for insects and spiders, knocked down old webs around the exterior and set us up for future protection from pests. Overall a great experience and would recommend them for any of our community neighbors.
Thank you,
Ryan
Alicia Lucero
I’ve been using this company for a couple of years and I love them. Forrest is great. He took his time to explain things to me and check every mouse trap I had out. He paid extra attention to the little things! Thank you
Anna Kelbert
Emma is great, she noticed and detailed all the little insect problems that we have in the home. They were not able to help with mice or with a bat that we had in the attic, but their products work really well to exterminate or drive away the insects. They are also using natural products to the extent possible. Very happy with their services.
Travis Albright
Max was very professional and explained every step of the process. I am glad he came out today due to the inspection of outside the home he found 3 wasp nest and took care of them for me and scheduled another appointment for a follow up. Great work Max I appreciate it.
J Golden
Jeremiah and Ryan performed a wasp removal at my house. They came out next day and had great communication and were on time; what more could you ask for. Would definitely recommend and will use again in the future.
James Jensen
Curtis showed up promptly following a confirmation about what time I would be available. He was very professional and did a great job treating my property. He was quick, efficient, and very tidy with his processes and was able to finish on schedule.
Ann Greer
Jeremiah was on-time and professional. I appreciated his flexibility. He made sure my animals stayed safe which is the most important to me. Thanks again!
Dennis Peery
Outstanding service from Emma, she called me before she arrived to walk me through everything I needed to know. On top of that, after the service I received a very detailed email from her describing what services she had performed.
Isabel Corrigan
Forrest came out and do a spray around the house. I asked him about stink bugs because that I had started to see those recently. As he sprayed around my house, he made sure to note if there were any entry points. He didn’t see any and was able to let us know. He was helpful by answering our questions. I felt that he did a great job. Thank you Forrest.
Meredith
We were hearing some rodents in the ceiling/floor so my housemate found this group and asked them to come out. I met Jeremiah and Ryan at the house, and they were quick, kind, and professional. They called ahead to give an ETA and explained and asked about things before they did them. Hopefully we won’t be hearing any more critters soon!
Rob Fitzsimmons
Jerimiah was a great technician. He was very polite and ontime. He is probably one of the best customer service/technicians of any trade or craft that I have ever dealt with.
kay wise
Forrest was fantastic! He was very thorough & had excellent customer service. Since we've had Pointe Pest the spider population has definitely decreased which makes me very happy!
Maggie Amosa
We were referred by our niece and we’re so thankful. From our initial phone call to our inspection with Chris and then our service with Mason, everything was great. If you’re needing pest control services, give Point Pest Control a call, you won’t be disappointed
Julia
Ryan and Jeremiah showed up promptly at their scheduled time. They explained details to me. They were both very polite and they got the traps and ant spray done very quickly
Damon Stevens
Jesus showed up on time and explained everything he planned to do. He engaged us in a very professional manner and listened to our concerns then made the needed adjustments. Jesus showed the best customer service I have seen in a long time and we hope he continues to service our home.
M. Jensen
Kailie, the tech who did my treatment today, is an absolute gem! She listened when I showed her the known problem areas, did extra treatments around them, and went above and beyond to make sure the endless ants that plague our entire block won’t be coming inside again now that the weather has turned. While not all the techs have been nearly as helpful and friendly as she is, she made the process today a pleasure! (While I didn’t get their names, the two women I spoke with over the phone when I needed to reschedule last minute due to a medical emergency were also stellar!)
Kristi Tindall
Very professional and always on time. Thorough and very courteous. We used a different place before but came back because of the customer service. Highly recommend!
Kate
Julien did amazing with his service and professionalism. Thank you! We are grateful to be customers of Pointe Pest Control!
Had to edit this 3 months letter because both Kerstyn and Ryan have also given outstanding service! Thank you!
Caitlyn Sanchez
Jeremiah was very professional and on time. Even though he had to work around a lot of other people he did great! Would recommend using them for any extermination you may need
Ali Hackert
Jeremiah and Ryan did a great, thorough job inside and out. They were very professional and explained everything in detail for our first pest service.
Michelle Buckingham
Kailie was great! She arrived on time, did the standard good work that I always get with Pointe Pest and then went above and beyond when I asked her to pay special attention to a shed in my backyard- she did it willingly and effectively. Thank you!
Megan Dugan
Jeremiah and Cristian were professional and kind coming into my home! They actually spent time looking around the outside at problem areas. The last place we used spent maybe 5 minutes and didn’t truly help the problem. Hoping this company can help, thank you both!
Edit: I don’t see any improvement on the ants, it’s frustrating spending all this money and there’s no improvement.
Cyndie Biggs
Jeremiah and Ryan did a professional and informative explanation of their services. They both were polite and did a thorough job.
Jenny Thompson
Jeremiah did a fantastic job. He was very kind and knowledgeable. So happy to start this service.
Jessica Eason
Both Ryan and Jeremiah were fantastic. I was pleased that they arrived early and I was able to point out where the stink bugs are hanging out the most. They were able to spray those areas very thoroughly! They have treated our house before so it was convienet they knew their way around and I didn't have to explain/show to a new person. I also learned the formula is kid/pet friendly so that is a plus! Thank you guys!
Keila Messex
Julian and Christian were on time and very helpful. Explained the whole spraying process and made sure I had all our needs met regarding pest control.
Melissa Springer
Jeremiah and Ryan were efficient and responsive during their extermination services. Having mice in the garage was an awful problem to have and I’m thankful to have a company to take care of this situation so quickly.
Kimberley Lee
They sent out 2 amazing gals that really new their insects and rodents. They didn't try to sell us anything they were straight forward. The exterminator they sent was awesome and he did an excellent job and communicatd with us very clearly.
Taylor Van Valey
We have been moved in for less than a week and noticed Ants. Jeremiah and the team at pointe pest have been so helpful and professional, and came out as soon as they could and even rescheduled to the following day because of power outages! I am looking forward to the following services we have scheduled with them!
Kristen Johnson
I worked with Austin initially and then Jeremiah and Ryan did the treatments. All three were professional, kind, and wonderful to work with.
Jeff Snyder
Jeremiah was very proficient and professional with everything he did. He is welcome back in our home anytime.
tanner smith
Great professional service. The technician waa timely and reached out before hand to let me know they would be early! Went through the extra steps of giving me traps free if charge highly recommend if your in the Saint helens area.
Edgar Rodriguez
The service was quick and thorough. All of the traps and treatment option were thoroughly explained and quickly placed. Definitely recommend!
Jennifer Esposti
We've had a great experience using Pointe Pest Control to manage a spider problem. Both of our technicians - Cristian and Kearstyn were great to work with. They were very friendly and throughly explained the process.
Jason Rebstock
Jeremiah and his partner were wonderful. Very helpful, quick to answer any questions and thoughtful of our pets!
El Perez
Jeremiah was great! Did a really good job. Friendly and helpful. Explained everything and why it was necessary.
chuck forster
The technician did a great job. She was knowledgeable, courteous, and professional. Thanks so much.
Kathleen
From the first phone call I knew I was going to choose Point Pest Control. Glen explained everything in detail and was empathetic to my urgent needs. Pleasant and efficient. Jeremiah came out to do team out to do the job and he was amazing so sweet, so kind, big smile, polite, had all the information and kept me informed on what he was doing. Saw me at the end to explain everything he did. To me it was just a great experience, they are a keeper, thanks guys
JoEllen Podlog
Ian is great! Professional, on time (even came early), great communication.
Hannah Grooms
Very pleased! Jeremiah did a great job!!!! We have had trouble getting someone to actually come out and treat our home. These guys were very quick to get in contact with us. They were very professional and very thorough.
Sarah Stevenson
Zach & Justin did a great job! We have been so busy we needed help with our summer time projects. They completed their work and left everything super clean. Very professional service. Now smells or worrisome chemicals laying around.
Landon Thomson
Zach and the other technician (I think it started with an L?) did a fantastic job. I was mesmerized by their professionalism and attention to detail. Not to mention their stunning good looks! Will definitely use their services again!
Tom Chau
I have been a Pointe customer for awhile and recently moved to a newly constructed home. When we noticed ants in the new home, Pointe transferred my service from my old to new home and sent a great tech (K***) out in a reasonable time. She was knowledgeable and professional, explaining which kinds of pests are common in new homes, performed services inside and around the house, and placed two different kinds of traps to help until the next service. Overall, I felt well taken care of and glad that Pointe could follow me between homes.
Kalli Devecki
We had an excellent experience with this company. I placed an online inquiry and they responded within 1 business day. They were able to quickly schedule our appointment. Jeremiah was fantastic and was even able to arrive early. No complaints and would recommend to all looking for a pest control service.
Dervila Settles
Zach and Navarre were very friendly and thorough. Gave me a verbal report and recommendations when they were done. We haven’t had any bug or rodent issues since we started using them. Highly recommend their services.
Rebecca Seifert
Christian and Matthew came out today
I
have used this service for 4yrs. now and have been more than satisfied with their service.
When I first moved here the ants were out of control inside and out. I tried to take care of them myself spent way to much money, but couldn't get them under control.
Pure luck they were next door and I need help I signed up and at first they needed to come more than once every 3 months because they were so bad, the techs.thst came were awesome and listen to what I wanted and explained the process as well as any questions I had(which were a lot).
I have not had ants in my house for over 3 and a half years and even out side every once in a while a colony shows up but it's because of the field next door, they have taken care of them.
I would highly recommend this Company!
Linda Oman
My technician Matthew and his co-worker did a good job as usual. I love the response time when I need to call when it's not routine. In the many years I have used Pointe, I have never had any problems with pests or rodents. Thanks Pointe for taking good care of me.
James Crouse
I called Pointe Pest Control yesterday to start new service. Based on the reviews, I made the choice to discontinue my service with Terminix for several unfortunate reasons and start with a local company here in WA. Chelsea was super helpful and even went to extra lengths to help price match my previous service. Thank you! As promised, they notified me this morning when the technician was on his way. Jeremiah showed up on time with a smile. After reviewing the service and reviewing some of the ground rules, he asked me if I had any questions. He listened intently and then set about the service. He was extremely helpful and very knowledgeable. I also like how the invoicing was all done quickly and online. This was the first service of many and my hope is that Pointe can retain my loyalty by showing up when promised, good communication, and service with a smile. So far so good.
Brianna Nagel
Pointe Pest Control was so nice from the first phone call all the way till Jeremiah finished his work. They were also so fast at getting out to us and helping resolve our issues right away. Jeremiah was very thorough and walked me through the whole process of what was done.Could not recommend anyone better!
Chantal Kersten
Matt and his partner did a great job! They were polite and considerate, and took the time to ask me if I needed anything for inside the house (I asked for some ant baits) which they provided. I used to have a terrible time with ants all over the house and since using Pointe have never seen one. i love the way they come out every few months to do maintenance, which means i don't have to remember, or wait until the problem comes back to call them. Very happy.
Arnold Krell
Pointe Pest Control provides regular service of spraying for pests. We have used them for several years. Since using them, we do not have insects in our home, no wasps nest or other pests nest around the outside or yard of our property. They are professional, courteous and thorough. Ian provided our last two (2) service appointments and he is great!
Rev. Heather Church
Christian and Chris were amazing, quick n and out. Very knowledgeable and top notch service. Brady connected us to these service tech to start services and couldn’t be happier.
Charla Murphy
Our technician was polite. Explained the service he would be performing, addressed any and all issues or concerns. With numerous children on the premises it’s great that our bugs have cleared out!
Rick Goldsmith
I have used several Pest Control services in the past. In the end, it comes down to the technicians as well as the company policies. On my last service, Kaillee and Zoey did a thorough job and were personable.
The larger companies seem to increase prices regularly and it gets out of control.
I would rather do business with a small regional or local company than the big players.
I came to Pointe on a recommendation. I see a lot of complaints about canvassing. I can say that every pest company (and their brother) has been at my door (along with the window guys, solar, cable, and the like). I would not put down Pointe for this.
Brian Frainey
We’ve been using Pointe Pest Control for our general insect/pest control maintenance for several years. Another great maintenance service today. Kailie was great. Quick service, great information, and a nice smile on her face.
Mike Merlino
I had Pointe Pest provide service preventative service last Friday and appreciate their promptness, thorough explanation of service, efficiency in completion and fair pricing. I’ve used PP in the past and saw the same professional service. Thanks.
Alison Mueller
We really love Pointe. Every single person we have talked to has been exceptionally nice. They take their time to explain what they’re doing, what we can expect, etc. I know we are in good hands and sincerely appreciate them!
Gary Hesse
Received a thorough inspection, traps set and internal/external spray. Extremely friendly and professional. We’re more than satisfied.
Sheridan Gallagher
Ian took good care of us on our 30 day followup inspection. He was pleasant and quick an did a thorough job. 5 stars.
Daniel Haak
Jeremiah and Landon were very quick and thorough with a large wasp nest. They removed the nest, sprayed the foundation and house roof to prevent more from nesting.
Excellent service and showed up right on time at the earliest part of the service window.
Angela Neumeister
I am on a membership with Pointe Pest Control. They check in with quarterly and if I do not need them, there is no pressure sales what so ever. The results are quick and last for a while. The technicians (Matthew and Emma) were friendly and quick with treating the inside and outside my home.
B G
Jeremiah and Ryan did a terrific job spraying for spiders. They were thorough and pleasant to work with. I have agreed to sign up for quarterly spray because of the professionalism I experienced.
Chad Marquez
Max came to our house and was very thorough on what will be covered as well as follow-ups. He cleaned all the spider webs thoroughly. He went around the house and sprayed all around and we have yet to see any spiders or other bugs reappear since. Also, Max did a great job clearing all the wasps nests that were starting to develop in the eaves of our home.
Matt Redding
I’ve had two great experiences with this company so far. I’ve worked with both Jeremiah and Ian, both of these young men were incredibly kind, informative, professional and extremely prompt.
As a realtor I work with many different professions when it comes to home care, so it means a great deal when I see someone working hard, charging great prices and know what they are doing.
Thank you. I’m looking forward to continuing have your team come out.
Ala Crity
Jeremiah was patient and professional. We forgot to shut our garage door and he answered the phone immediately and shut it for us, thankfully. They answered all our questions, were timely, flexible. I would recommend Jeremiah and Pointe Pest Control everyone.
Robert Venturini
Jeremiah & Ryan were on time, professional and fast. They had both of our homes de-webbed and sprayed top and bottom for box elder bugs very quickly. Thanks!
Kendra Iden
I was able to book a free consultation within days of calling. They arrived EXACTLY on time, were friendly, respectful and were able to perform the service the same day! The cost was extremely affordable. I am only sorry I didn’t make the call sooner. The inspection and actual extermination process was quick and easy. Again, the technician was respectful and friendly. Only positive things to say on all fronts.
Bryan Pederson
Jeremiah was very friendly and explained every step in the process. Although this was only the first contact/treatment, he left us with a great first impression
Becky Ye
Ian was very thorough when he came for the rodent treatment of our house and took extra care and initiative yo thoroughly check and educate us. We are super happy with him and would recommend this service to anyone who’s also suffering from pests!
Brittany_Ileen_
Great service! Very respectful and quick. They came out one month after initial service to spray again and make sure everything was good. Took almost no time at all and I LOVE that there products are PET SAFE. We have 4 fur babies who love being outside so that is very important. After 15 minutes, we can let them outside.
Tracey Kalista
Kailii and Emma were great. They were on time and thorough and did a great job with laying down the ant killer. I would highly recommend Point Pest Control.
Wendy Brewton
the people that come to do my insect treatments are always polite and cooperative, they notify me when they arrive and ask if I have any special concerns. they always let me know when they complete the tasks I request and what they did to accomplish their treatments. I have no complaints
Daniel Harrell
Jeremiah was very quick and professional, he gave extra attention to the key areas I called out and provided me some in home bait traps as well.
Beverly Hass
The guys were great. Great service, very friendly and looks like a thorough job! Thank you Jeremiah and Ryan.
Victor Grossi
Gavin did a great job pointing out trouble spots, how he would treat them, and what to expect. He was prompt, courteous, and respectful of my home. GREAT JOB GAVIN!
Carmen Segovia
Very respectable, he understood my Concerns .
I just waiting for the 3 weeks and see that we won’t have the spider and flea again
Thank you for your service .
Bob Luben
As always, another great job by Ian of Pointe Pest. I have them come in quarterly and they make a difference in the quantity of spiders and rats. Professional and always willing to listen and make suggestions. Thanks for the great job guys!
Lorraine Lawson
Kerstain was on time sprayed inside and out gave me trays for window sills and made sure that that the mouse bait was full . This company had been the best of all the ones I have used
It's worth the money
Ira Jones
We have Pointe Pest Control come out monthly - primarily for prevention but they can also address any as-needed issues, like treating a certain area where there are concerns. Mathew Hopper was today's technician and he was great. He was responsive in answering questions I had about if any treatments/interventions might be harmful to our new puppy.
Amber Weldon
Jeremiah and Ryan were great and weren’t bothered by my teenagers attitudes or messy rooms. They took it all with good humor and we’re very thorough.
savana churchill
Jeremiah was great! Arrived on time and was speedy about the service he provided! He also gave me some feedback on my home and some tips on Things he noticed while there. Love Pointe Pest Control.
Raelyn Surdam
Mathew Hopper called in the morning prior to his arrival with an accurate ETA. He was professional, did great with my puppy when spraying the interior, and answered all my questions. Thank you!
Jan Fry
Timely. Clear information. Jeremiah was the technician. He was friendly, respectful and efficient.
Good job! Thank you.
Alyssa Hajek-Jones
Emma was wonderful! She communicated very well and went above and beyond. I very much appreciated her thoroughness and knowledge.
Diane Lane
Christian has always been courteous and very thorough! I’ve been extremely happy with Pointe Pest Control and would recommend them to anyone 😊 …
Christopher Cannon
Ryan was great, professional, on time and took care of everything we needed. Excited to work with him!! Support local!!!
Julie Pena
Laura and Mathew were wonderful. They both listened and took care of my ant problem. I highly recommend point pest control.
Barbara Hussey
Max was great. He explained what he was doing every step of the way. Friendly. Professional.
Lori Thorburn
Jeremiah was on time, curteous, and very informative about the process. I would definitely recommend Pointe Pest Control to anyone that was having an issue with too many bugs or insects!
Peter McCracken
Very friendly and thorough. The agent performed the quarterly inspection and answered all question and made recommendations are needed. Five star!
Randall Elsen
Ryan the service tech was great. He showed up to my house on time and was very professional and engaging. He took care of the inside and outside of my house and reassured me if I had any issues that he’d be back to address them. Overall it was a great experience.
Alelaa
Sean and Christian provided outstanding service! Very friendly and thorough in their work.
Pranavanathan Yoganathan
We have been using Pointe Pest control for about 3 years. We used to have major ant and wasp issues but not since we started using thier services. They have an amazing staff and technicians, always helpful and professional. Since we have 3 cats it's important that their products are pet friendly.
Lila Kozisek
Jeremiah did an excellent job. Acted very professional and a very friendly visit with him a pleasant person to deal with. He explained clearly what he was going to do ask questions what I might need that where extra and the locations that were most prominent with ant problems
Mandie White
We have had Pointe Pest Control for a couple years now and are very happy with our services. They are so responsive and helpful. Dustin is the technician I interact with the most and he is the best. It is so refreshing to have direct contact with who is physically out at the buildings. We couldn't be more thrilled with the service.
Daphne Woolsoncroft
Genuinely the nicest guys!! Jeremiah and Chris were the kindest guys i’ve worked with all month (and i’ve had a lot of people come into our new house for maintenance purposes). They were professional, arrived so quickly after I called, and explained everything perfectly. Truly could not have had a better experience. Also Isaiah (I believe was his name) on the phone was extremely helpful and a joy to speak with! Highly recommend this company!
Monica Romero
Jeremiah serviced our home for bug and insect extermination. He was very polite, professional, and pleasant to work with. He had great knowledge of the services being provided and is communicative. I will recommend this company to my friends and family! Thank you for getting those pesky spiders out of our home!
Hollie K.
Always very professional and good value for the services. Zach was great.
Anna
Zach and Justin were quick and efficient. And Zach was very helpful in answering all my questions. He even provided input on what we needed to fix on our house. I appreciated that they called to see if they could come earlier and it was nice to get it done.
Abby Rowland
Overall great experience. From the team that talked to me about services to Chris coming out to treat the house, I’m very happy. Everyone was incredibly kind and professional. Chris did a great job and was informative about additional ways Pointe could help.
Michaela Higgison
We deal with annoying little ants outside and we’ve always had a great experience. Matthew was super helpful today. Makes us feel safe going into our backyard with our two dogs. Whenever we run into any issues (like bugs showing up somewhere new) these guys are quick to show up and fix the issue. I’ve also had Zach come out and he rocks!
Amy Z
The team was very professional and explained their services to me. Chelsea set up an initial inspection the day after I called and Jeremiah was out later this afternoon to clear out the wasp nests. Great service and speed, highly recommend!
Leonard Kelley
Our technician was Jeremiah who was awsome! Very professional and courteous. He explained everything very well and was very thorough. I would definitely recommend this company!
Samantha Whitcomb
Jeremiah and Christian were both very professional and quick with the service. They cleaned up nicely and made sure to keep any spray away from my garden. Very pleased with the service! Thank you
Danial Coots
They came to my house offering a discount and guarantee. Sarah did the inspection and Ian did the work. Price seems good, seems like they did a good job. I have not seen any spiders or anything in house after they came. Time will tell if it works as advertised.
trstn trw
Zach and Justin were a great help around my studio office. They were prompt and very friendly. Certainly focused on making sure the customer experience was satisfactory!
W.L. Rodgers
Kallie and Landon were absolutely the bomb today! They came in and sprayed and when outside they really did a great job at tearing the spider webs down. There were sooo many webs! They treated my home as if it were theirs. That’s great service!
K Kozlowski
Jeremiah was awesome. Punctual, knowledgeable, easy to speak with about concerns. The summary after his visit was informative and appreciated.
Chelsea was here the day before to perform an inspection of a suspected intruder in the attic. She also was friendly, upbeat, and personable.
Chris Wilson
Zach and Navarre did a fantastic job. They were very professional and friendly. Very pleased with their work.
DeAnn Orand
Ian was very knowledge about the arachnids 🕷 that we discussed and went right to work and completed the job quickly. Thank you, Ian. …
Rae Selvey
Jeremiah was extremely prompt, courteous, thorough and timely. He did an excellent job! The overall experience with the company was great.
Steve Mensing
The representatives are always very profession, are receptive to our questions, and don’t hesitate to come out if we have special concerns. The results of their services have been very positive.
TheSylish
Chelsea came out and performed an initial assessment. You couldn't wish for someone who was sweeter and professional. An absolute delight. Within a few hours, we had Jeremiah come out and take care of our pest problem. He was very pleasant and professional. I am happy to be a subscriber to such a wonderful company whose values are about impeccability over how much money they can make. What a rarity!!!!! And such wonderful people. I highly recommend anyone looking for pest control to look no further!
Tom Anderberg
We were able to set up our service and get the initial treatment done the same day. They were very knowledgeable and professional.
Kaity Delfin
Edited to add: I’ve been using Pointe now for over two years and they do not disappoint. Ryan was great about answering my questions today and getting me all squared away for the fall season.
Was recommended to this company by a friend and they did not disappoint. Responded promptly to my call and were able to get me an appointment on the same day! Chris and Christian answered all my questions and explained all the costs up front and what to expect. Just did my first spray today, so I'll update as I hopefully see less spiders and ants!
Mike Coleman
We have been using Pointe for several years and rarely if ever do we see any signs of bugs etc. On the rare occasion we have had sugar ants they send someone out straight away. Ian came by this morning and as usual he was super friendly and efficient.
Samantha Jean
Amazing, quality service! Took care of all our needs and more. We are so thankful to have such great professionals service our new home! I highly recommend Jeremiah and Isaiah
Jim Greenleaf
Kailie and Zoey were very professional, knowledgeable, and prompt. They did a fantastic job and I would highly recommend them.
Trace Kateley
The tech was professional and knowledgeable. Great company to perform our pest control.
Mackenzie May
I just signed up for Pointe's services so I don't feel qualified to rate quality or value yet. However, the gentlemen that have helped me so far (Chris and Tanner) have been friendly and professional. My technician (Chris) showed up on time, answered any questions that I had and seemed to work very efficiently.
Catherine Robison
Isaiah made our appointment and was clear and upfront with all costs, discounts and time to expect our work to be started. Jonathan who did the work on site was early (that’s awesome!) and did all that was expected. He went over all the details of what he did, what to expect and what comes next. I also appreciate that he was dressed very professionally. Wearing a uniform with pants that fit and not dragging. Professionalism is very important to me. Thanks Pointe Pest control for the great service and great employees!
Tyler Mason
Zach and Brandon arrived on time and ready to perform the job requested. They were both very professional and informative. I recommend them over their competitors as I have tried both
Kristen Abercrombie
Pointe is both friendly and professional. And, they are of great value at a fair price point.
Chris, my exterminator, was patient and explained everything to me with respect to my quarterly preventive service and what I could expect. He was also patient with my barking dogs and assured me that their products are eco friendly and dog safe.
I highly recommend Pointe for all local pest control services!
Jon Mauger
Ian was great. Very professional. Got in, around and out in a timely manner while being careful of my plants and gates. In two weeks I should be bug free!
Dianne Toombs
I loved dealing with Pointe. Jeremiah was so knowledgeable about what needed to be done. Plus he was so very nice. I’m glad I chose this business and will use them again.
Joanne McGinnis
Christian and Jeremiah did a great job they were very professional very quick and knowledgeable in their job. I will definitely hire this company again.
Tracy Hayes
Emma was very professional and she went above and beyond to notify us of a package delivery that needed a signature. We would have otherwise missed this delivery.
Robbie DuClos
The technician, Cristian Zemeno was awesome! Polite, thorough, friendly & considerate. I want him to come back.
Stephen Marshall
Max was very friendly and knowledgable. He was thorough in explaining what he did and why. So far so impressed with Pointe Pest.
Reel Adrenaline Guide Service
Absolutely awesome! Jeremiah knows his stuff! Fast, easy and super informative!
Mary Seitz
Laura was the most efficient and thorough of all the Pointe Pest
technicians that have serviced my home in the past 3-4 years.
She was careful with both exterior and interior product applications, provided tips for limiting exterior pests from house entry,
and provided Bell Lab traps for bedrooms where spider bites have been problematic in the past. The latter was a first, although I had previously advised other Pointe Pest technicians that my primary concern was a history of serious allergic reactions to spider bites for several years. On most recent visit
she also addressed Mouse droppings and left mouse trap with peanut butter bait.
I would be delighted to have Laura return for future appointments if possible.
. Thank you, Mary Seitz.
DeAnna Claunch
Always friendly and professional! James has a lot of knowledge and is willing to share! Thank you for your service.
jeff rose
Very personable employees. Too early to tell yet how effective their chemicals are. They were knowledgeable in the products they were using and pest control in general. So far I would recommend Zack and Brandon for their services.
Amanda Pincock
Killeen and Emma were exceptional. Fast and friendly! Highly recommended!
10 out of 10!
Mark Holloway
Always prompt and professional. Matt and his trusty assistant/trainee did a great job.
Gordon Freeman
Our Pointe tech was amazing!! Very attentive, thorough, and offered solutions to the issues we pointed out and that he helped identify. We look forward to working with them and are excited to see what results they can deliver for us!
Jami Clark
Christian was very helpful and professional. He thoroughly explained the products and the service provided.
John Bourscheid
One of the most professional, quick, and timely services I have ever used! Jeremiah is fantastic!
Pamela Johnson
I'm very happy that I have a routine quarterly spraying. Before Pointe Pest Control we battled box elm beetles, ants and lots of spiders. They are under control now. Ian did the service today. He was COVID-19 respectable. Kept a safe distance and was very polite. Of course they have all been quite nice. Thanks.
Jessica Heins
I have been using Pointe for years and they never disappoint. Always great communication and friendly. They guarantee everything they do. The technicians are friendly and knowledgeable and do a thorough job. I am always happy in my ant free home thanks to them:)
Barbara Billich
Every contact I have had with Pointe Pest Control has been positive, helpful, professional, and kind. I truly appreciate Chris, Kyle, and Isaiah for their willingness to answer all my questions and address my concerns.
I wanted to add that Kyle has been coming weekly to check the traps and install the exclusion screens to my foundation vents. He is always punctual and takes time to let me know how everything is going. I feel very confident that my rodent problem is being handled in the best possible manner. Thanks Kyle!
I wanted to add a little more because a different technician came to take care of my rodent problem this week. Hunter Wildes came last week and was very thorough as well as polite. I continue to be impressed by the employees of Pointe Pest Control!
Christian Gruber
Jeremiah and Cristian were prompt, friendly, professional, described the intended work before performing it, did the work, and got done fairly quickly. It was a thoroughly easy experience.
Miranda Robinson
Pointe Pest Control was fantastic to work with! Andy was very thorough and respectful in dealing with some of our concerns. They responded quickly and did a great job ad securing our place!
jill smith
Great job, Mathew and Emma. The service was perfect as always. Thank you for helping with controlling our pests.
Brad Anderson
Zach was very professional and courteous. Did his work, with my dogs barking, with a smile. These guys are good, would definitely recommend. Thanks Zach!
Scott Dodge
Jeremiah was extremely helpful and professional. He came out so soon after we contacted the company and the service was completed very quickly. We had all of our questions answered and appreciate the help we received!
Lydia Alda
Jeremiah did an initial service call at my home today. Not only did he take the time to get to know me, but was very professional on every level, answered all my questions and provided the best customer service experience anyone can ask for!! I give Jeremiah and Pointe Pest Control a solid 5 stars!!!
Misha Miller-Sisson
From the inspection to the service the employees have been very helpful, friendly, and informative. Jeremiah did our ant service and patiently walked us through every step of the process. It was a much more pleasant than I imagined a pest control experience would be.
Josh Hamann
Made all of this fast and easy. I left my information on their website, they called the next day. We talked about what I was looking for. Very knowledgeable and friendly staff. They sent over paperwork and after signing had a technician out in just a few days.
Jonathan came out and walked the property with me, listened to my concerns and explained exactly what he'd be doing for treatment. Very thorough. He knocked down every spider web on the buildings and treated those areas. Excited to continue working with them.
Tessie McDuffie
Jeremiah and cristian did an amazing job and were very professional. I will definitely be using them again and would highly recommend
Jackie Templeton
Zac and Brandon arrived on schedule and were very personable. They explained the process as this was my first visit…then set to work. They told me I had a spot that rodents could enter the house and how to fix it. I went down and purchased my supplies and had I taken care of by noon. Thanks guys.
Janet Massimino
Yikes - we have mice in the crawl space! Zach and Navarre helped identify their entry point and gave us detailed instructions on how to plug the hole. Very friendly and professional.
Juli Tussing
Jeremiah was friendly, went over everything in detail and even helped reschedule when the rain delayed the service. He was thorough and removed several wasp nests around our deck area. Very happy with the service. They are officially my pest control place.
Tiffany Andersen
I have been a client for shy of a year. Pointe Pest Control has been a top notch company for our residential needs. Ryan, was particularly helpful today, explaining what he did and what we should look out for. He was prompt, courteous and knowledgeable about his task. We love having you guys watch our back when it comes to pest control.
Glen Pearce
We are been so impressed by the company and especially its employees. Ryan has been to our home several times and is always very professional. He checks in when he arrives and lets us know he is there and sees if we are having any pest issues. He then sprays and cleans out any spider webs and then lets us know if he found any new issues! Very affordable as well!!
Tammy Dorsey
Zach came and did a thorough job and also asked me if I had additional questions and I did and he answered them in detail. He also gave me some spider traps to use around my garage door just to make sure nothing gets in, I thought that was very thoughtful of him to take the time and help me protect my house better against spiders (I hate spiders). I highly recommend this company. They have great workers and their efficient and quick.
Nichole Davidson
We started to have a problem with sugar ants inside our house. We contacted Pointe Pest over a year ago. They performed an initial treatment inside and out and have come out quarterly to maintain the treatment. We no longer have an issue with ants inside the house. Each time they come out, they check in to see if there are any issues and they are addressed each time! I appreciate a pest free house and can't thank them enough!
Nicolle Sicilia
On time, respectful of property and explained process well. I would highly recommend!
Jackie Navidad
Pointe Pest Control is a good company to take care of those pesky critters that creep, crawl or slither. I have no complaints because those critters are taken care of. I'd recommend this company to anyone. Andrew usually services our home. He's really good at what he does. He's very professional at what he does and is very pleasant.
Ian McGrady-Beach
Jeremiah and Ryan were very professional, quick and efficient, and we’ll informed.
Marta Carminato
Chose this company based on Google reviews and I am glad I did. Very responsive, professional and friendly staff!!
Jeremiah texted me the time of arrival, was very professional, explained all he was going to do and also reviewed his inspection before leaving. Great service! 👌🏻
Vince Rosauer
Great communication! super easy to deal with. they were fast and responsive and a day after I called they were at my house helping me with my ant problem. I had someone explain the service "Zach" super professional and thorough. Then someone else even called to make sure I was taken care of "Glen". The gentleman that showed up (on time) was very professional and fast acting! thanks so much for all your help. You eraned a customer for life!
Vince
Nichole Bingman
Jeremiah and Cristian were very professional. They explained the process and were very respectful. Would recommend for your pest needs.
Jeffrey Tlumac
Zachary was professional, thorough, and knowledgeable. He was early and finished quickly. We’re happy with the service we were provided!
Jessica Arias
Jeremiah was great and super helpful! Explained everything he did to me, got the job done quickly, and was very professional.
Chris Smerdon
As always this company does a great job. Zach came by checked if I needed anything else other than routine work. He was very mindful of the dog bowls and anything we wouldn’t want to be sprayed. Great company with an excellent representative today.
Natalie Dehut
Very appreciative that they fit me in for an appointment today, despite being busy! They are always willing to accommodate me. Thank you!
Robi Meyer
Bryce was the sales associate with whom I scheduled the service. He was very professional and easily explained how the service was going to work. The next day, not even 24 hours later, Laura the technician arrived and was equally professional and informative. Thank you!
Update: 1/27/2021
Ryan provided service today and was very informative. He took care to make sure my dog is safe as well. 5 stars!
Thank you again!
Rebecca Kovaleva
Very good job done by Jeremiah. He was on time and did his job well and took his time. He did work inside and out and de webbed. Thank you
Allison Luthy-Kaplan
Pointe was very responsive and took care to explain everything they were doing to help us treat for pests. I would highly recommend them!
Zoie Cooper
Everyone has been really friendly and great to deal with so far, from sales to service-Austin the salesperson to Brandon W the technician have been great! As soon as I stated that we have a high risk toddler in our home, Brandon pulled out his mask and put it on without me even asking. We really appreciated that kind of thing. Can’t speak on product effectiveness just yet as it was performed today.
Sam Valdivia
Jeremiah and Ryan did a good job. They were on time and explained everything clearly.
emma Larson
Another year gone by, and my house is still ant-free. Ian did a great job explaining to me how to manage outside ant prevention. You guys are awesome!
Jakeb Klein
Very impressed by this service and business model. Adler was our sales guy and was responsive to our needs. The team followed through exactly as promised. Skyler and Brandon were punctual, professional and took pride in their work. Explained everything thoroughly and answered all my questions knowledgeably.
Would highly recommend this service for peace of mind and for maintaining a consistent barrier for spiders, ants and other unwanted critters.
Joyce Loftin
All good. They came on time, were professional and knowledgeable. Well done, all
Janet Parsons
Pointe pest control has a gem named Zachary.
This pest technician was on time professional smiled did everything I asked and more got rid of the wasp and hornet by killing them without being swarmed wow! Took care of the ants did the lawn did the driveway creases did everything the garage the garage door indoors and outdoors took care of it all he was fast very informative and afterwards came and told me exactly what he did and what to expect and how to handle it and I am so impressed thank you Zachary!
Kelli Birtle
Michela, our technician was very polite and knowledgeable. She took her time and in my opinion maybe even a bit longer since we were having such a bad flea infestation and nothing that we had been doing was working. She treated for the regular stuff but focused on the fleas and spent quality time at our home. This wasn’t a quick visit like our other pest control company who didn’t even treat the yard for such an issue nor did they spend the time inside our home treating it. I was very unhappy with my last company which made me look toward Pointe pest control. I went with the “big name” company that everyone knows and they failed. Pointe pest control came out the very next day, did a complete walk around our home, checked all our vents. Found things we were not aware of and talked everything out with us. Isaiah was with us for about 2 hours maybe longer at no cost. Just to see what his company can do for us that the “big name” company failed to do. We went ahead and signed up, Michela was out the next morning and did a phenomenal job and making sure that nothing was missed, no rock was left unturned. Just with the time both Isaiah and Michela took with us, going over every inch of our home inside and out, not even caring about how much time they were spending meant the world to us. We weren’t just a number on a sheet to them, we were people that needed help and they were there to do just that. So far, I’m very impressed with this company!!
haley stadtfeld
Kevin was the one who came and sprayed my home, it was quick and very simple for me. He answered any questions I had and got to work. Great job Kevin!
I also originally spoke to someone,I think her name was Katie? She beared the 110 degree heat to stand in the sun and talk with me for 40 minutes about their services, my many questions and even to research anything she could to make the service cheaper for me. She was very kind and helpful. Great job to you too!
Scott Johnsos
Zach and his trainee were extremely professional and very detailed and explaining what they were gonna do. This made me feel very confident in their service.
Maura Elkin
Zach and Navarre were great, on time, very professional and friendly! Pointe Pest Control works great to keep our rodent and pest problems at bay. Well worth the money!
Rebecca A Lundberg
Ian was absolutely amazing! He was super nice and did a great job, honestly I felt bad for him with how many webs and stuff he had to deal with but holy cow was the house looking clean and brand new when he was done! He was quick at work and very friendly when going over everything he accomplished during the spray and clean up.
Thank you so much Ian!
Amy Crandall
This is my second year with pest control I like they keep the bugs away and have good service. Today Drew did service at my house he was helpful to answer any questions I had and telling me what was done. He was nice person
Brian Van Over
Jeremiah was prompt, polite, professional and answered all of my questions. I appreciate his demeanor very much.
Tasha Huwe
Associate was incredibly polite knowledgeable and efficient. Will be recommending to any and all I know of in need of pest services.
Michael Ribera
Kevin and Mike were a couple of cool young dudes! They were professional and seemed super efficient woth how quick and we’ll they performed the service. Kate, the gal who came to the door to set us up, was awesome as well! She was 1000 times better than your call center “call back” treatment, which is an absolute joke!! Your teams in the field saved this one for you!
Su B
James has come to our house for pest control a couple of times and he's been professional each time and has shared his wealth of knowledge. He treated both inside the house and it's perimeter today. My main concern was the sugar ants. James was thorough so hopefully they'll be gone in the next couple of weeks. James also sprayed an unlucky spider as he was exiting the house, picked it up with his hand, and took it outside. Nice touch as now I don't have to vacuum up a spider corpse. I also saw a bee going into bamboo chimes on the front porch and James informed me that it was a "good" bee and great for pollinating gardens. He said mason bees won't build a hive in my chimes and won't sting. He took care not to spray over the flowing bushes (where the bees were busy collecting pollen) when he treated the house so the good insects wouldn't be affected. Great to know he distinguishes the good insects from the bad pests. Long post, but to summarize, James with Pointe Pest Control is great.
Rosagloria Lopez
Brandon was referred to us by a family member and he did a wonderful job! He was very friendly, communicative, and professional. We appreciate him coming to work outside our home even though it was 100 degrees. We will be sure to share this information with anyone that could benefit from these services. Thank you Brandon, we’ll see you again for a routine check up!
Mark Kelly
Ryan our serviceman is not only top pro but personable. We have had no problems since he’s been doing the work around the house and shop. JOB WELL DONE MATE!
kelly lemusu
Super nice and informative, spoke clearly and had a very professional way about him and in leu of COVID he kept his distance when we were outside and wore a mask inside. He checked many times if I had questions and explained thoroughly what he was doing before he even started. Treatment was quick it’s safe for me and my pets, overall an amazing experience,
Ryan Brooks
Chris did exceptional job killing my many pests! He is a credit to your company and deserves a raise!
ashley allan
Jeremiah was friendly and went over everything he would be doing. He did a Thorough job… Made sure that the next technician knew what needed to be done when they came for the next step of the project. I appreciated that.
Sandra
Laura, is very thorough, polite and professional. I have had others out to do the service and I must admit they are all very good. I enjoy Laura as she explains what she is doing. why and what it will help with.
Thank you, Laura and Ponte Pest control. I'm happy I switched from my previous company and now have you!
Stephanie Kooch
Brandon and Zac were not only early but efficient. Really listened to what we wanted to accomplish and made sure products applied wouldn’t harm our pets.
Brock Nunn
Ian did a great job at servicing my house when he came by. He was fast and professional. Highly recommend his services.
Shawn
Ian did a great job on today's visit. Very professional and respectful of what he's doing to make sure the job is done. Highly recommended.
Licia Lund
Ian was great! He helped us with our small sugar ant issue by giving us some ant traps and informed I had some open vents that rodents could get into. Best inspection yet.
Amanda G
Professional and courteous! Too early to tell impact of service on the spiders but we were taken care of and he respected our wishes. Appreciated leaving the snails alone 🙂🐌 …
O. G.C.
Jeremiah was awesome, listen to my concerns, did his job great, very polite and professional. Great service. Thank you
Randi Oconnor
Irving Sanchez & Irving's work partner serviced our home on March 3rd and did a thorough job and listened to all of my concerns, treating all the little nooks and crannies I pointed out. Excellent work!
Student 14
Point Pest Control was very flexible to reschedule my appointment to the time that worked for me. Ian Richter, the technician that did our scheduled service, was very professional and prompt. He came at the scheduled time, asked what I needed to be done, explained what he was going to do, and did what he said he will do.
lindsey scherer
Ryan has came to treat our residence inside and out 2 times now. He is so professional, very kind and thorough at what he does, explains everything. Would recommend this company and Ryan!!!!! Thank you so much for your help!!!
sarah c
My technician was Brandon, and I was very pleased with his work and his knowledge.
He took time to talk with me about my problems and my needs and clearly explained how he can treat them.
He was on time for the appointment to treat my house and was patient, friendly and thorough, which is important to me when I hire someone.
I would actually recommend Point Pest control,
(specifically Brandon), to anyone I know who needs their home treated.
Lewis Barrett
Brandon was very courteous, friendly, and professional. He explained what he was doing and made sure to address my specific concerns. This was a general treatment/inspection but he was very thorough and took initiative to treat a couple of trouble areas he spotted. Great service overall.
Dan Newman
Ryan and Chris were very professional and knew exactly what had to be done. They were both very nice, courteous and competent. Even did a little extra that I asked. Very good service and I would recommend them to friends and neighbors.
Debra Zoe
Irving is great and has treated my place a few times in last couple years. Other technicians also good but Irving is the best! Not super stoked about the company’s phone system and I most appreciate being able to communicate with Point via text and email.
Jay Dye
Great to work with. The technician was outstanding, professional and very through.
Nora Sheehan
Everyone I spoke with was so friendly and helpful and they came out to treat my house within 2 days of calling!!!
Aziza M.
Ian with On Pointe was punctual, professional, and extremely helpful. Thank you very much!!
Amanda Kruszka
Usually I don’t care much for unsolicited visitors selling products or services and try to avoid them but my wife hates spiders so I thought I would hear them out. Ethan was very knowledgeable and informative, described and did a great job selling their services. Weary to make a commitment without researching them first, Ethan allowed me to schedule an appt for an inspection/spray without providing my payment info, which I appreciated. Ryan contacted me the next day and asked if I would feel comfortable with him coming earlier than scheduled to check out the perimeter of my house and start the service. He was professional, explained the process and answered all of my questions. The actual process was quick and efficient, seemed thorough. The verdict is still out on the success of the spray treatment as it was just completed but it seems reasonably priced for 5 treatments over the course of a year to keep pesky bugs and pests away so I can enjoy my porch and relax.
Dick and Francine Cach
Jeremiah McFeron was on time and explained the step by step process before he began his work. He answered all of our questions and did a great job. We were pleased with our first experience with Pointe Pest Control.
eric mandel
We were freaking out after hearing rodent sounds in our attic in the middle of the night. The next day Pointe was able to send out a specialist who did a thorough inspection of our house - free of charge. Fortunately, he found no sign of an infestation. He could have played into our fears and pushed an expensive remediation program, but instead gave us a few measures to first try ourselves (trim trees and shrubs away from the house, look for and seal obvious entry points, make sure to clean up and seal any potential food sources in the house etc.). Even if he had lied about the extent of our problem and tried to push a contract on us that night, we would have waited and considered all of our options so I hope that the Company doesn't see his honesty as a lost customer. We now have a level of confidence in Pointe and would most likely choose them if / when we choose to sign a contract.
Jen “Jen_N_Them” Kircher
Ryan was fantastic and very thorough in his service on our home. We have a service plan set up for every 3 months. They always show up on time and do a wonderful job! Our home has been pest free for 2 years now even with new home construction.
Carol Green
From the initial call to Pointe Pest Control to the actual extermination visit, they were cheerful, accommodating and professional. I called them on Wednesday morning, Chris was at my house that afternoon to do the inspection and Jeremiah arrived at noon the next day to do the extermination. Thanks for the quick service, guys!
Brandon Estevez
Good experience with the two exterminators that showed up today, Jeremiah and Trenton. They were punctual, knowledgeable and completed the work quickly. Great service!
Ann Mae
Jeremiah and Ryan came out and did a great job explaining the situation and getting rid of the nest. Thank you.
Shellie Denton
My first experience with Ryan and Abra were awesome! I was expecting a little bit for alot and I got the full treatment for less than I was expecting!! The professional appearance and both their personalities made my experience perfect!! And how reassuring it is to know they'll be back several times this coming year!!
5 stars and beyond!!!
Kristen Hagstrom
I was able to easily schedule an interview for my preferred day/ time. The technician contacted me 15 min before arrival. He was professional and did a great job modifying bait stations in response to our rodent issues.
Vanessa Wiedefeld
Very fast, friendly, and professional! Definitely would recommend and intend on using their services from here on out. They do a great job inspecting the area and informing me of any potential entryways for possible pests. They've been a great assistance to myself and my family. Be sure to request for Ryan and Ian! I truly appreciate their help. Thank you! Definitely recommend!
Chuck Wright
Great experience. Very professional and thorough. I look forward to having these guys keep our home pest free.
Diane Aulenbacher
I have been using this service for quite a few years now to keep me free from ants and spiders in the house and property. James, the technician that comes to the house is courteous, polite and know his job. I recommend this service to anyone that wants to be free of those pesky sugar ants that get in the kitchen.
Linda Tell
The technicians were extremely professional, responsive and thorough. The best yet!
Esther Orozco
Zach and Brandon were very professional. Today was the first service. We will have to wait a couple of months to see if the service works.
Esther
Corbin McGehee
This company has been fantastic to work with. They're incredibly responsive, and I couldn't believe how quickly they were able to get out to our small condo building once we'd approved their quote -- Same day!
The prices are great, and the folks we've chatted with have all been responsive and professional. Highly recommend!
Orion Addis
Are they better than Terminix? I haven't seen a difference, and they're slightly more expensive, but our technician, Ryan, was nice and did his job as expected.
Adrian Leah
Matthew did a great job on our treatment! He was very kind and offered to do our service early and was thorough and fast. We have been using Pointe for almost a year now, and honestly we have zero qualms. They are always extremely respectful and are in and out in a jiffy. If we ever had any issues with ants coming back after treatment, they have come in for touch ups with no-charge. Awesome!
T Whittemore
Pointe Pest Control provides great service and value. Laura is fantastic! She is super helpful, very thorough, and does a great job keeping ants and spiders under control in our yard and patio.
Thomas Egly
Christian was great. Showed up on time and was very professional. Will continue to use.
ThatHomebrewGuy
Every employee I’ve interacted with from this company has been both kind and professional. They take time to explain what they’re doing and what I can expect and are quick to respond if we need a follow up.
Draven Lore
Top notch professionalism and timely manner. The service tech was very knowledgeable and great at communicating their services. He took me over all of what he was going to do in his first look and then told me the concern areas. We discussed what I was concerned with and how to correct all issues found. By the end of the appointment I felt very confident in the services provided and the technician preforming them.
Amoria 923
Ian was our tech for quarterly treatment and we are super impressed with his attention to detail, thoroughness and professionalism to get all the cracks and books treated. Very happy!
John Ballweber
Pointe always arrives on time and works quickly to finish the job. We are very happy with the service. Today we had Zach, who was polite, friendly, and very professional.
Dana Hyland
Ian was very thorough when examining my home for rodent entry points. He explained things clearly and was so helpful in providing information and next steps. I really appreciated the time he took at the end of the week and at end of day. I recommend Pointe and their services, as they are friendly, professional, and very knowledgeable. Thanks, Ian!!
Kevin Farrelly
Responded quick when called to help get stink bugs/box elders under control. Professional and detail oriented.
Emily Whiteside
Zach was super helpful and informative. He was very thorough with all the areas we asked him to treat and took the time to answer all of our questions.
Mandy Fleshman
Brandon W. did an excellent job treating our house. Corwin set us up with the services. Both were very professional and answered all our questions. We've looked into other companies and this was the best deal with great service.
Tara Hazel
Kelsey came to our door yesterday to offer us a deal if we signed up for Pointe’s pest service. She was very knowledgeable and helpful. She made me feel safe and trusted. She never tried to take payment upfront. I do wish she had business cards or another form of identification, as I had never heard of this company before. I did hesitantly sign up for a annual contract.
Zach and Ryan came out today to treat our home. Both were amazing! Kept me informed the entire way and helped educate me. I am happy they are stuck with me for a year!
Donna Marie Parnell
We absolutely love Pointe Pest control. They've helped us get rid of three different bug species and a mice problem! We really appreciate their services, and the people they have working for them! Meaghan came out today and she was so kind! Thank you for the great service! Ryan was great! Thank you again!
Matthew Dannis
Company rep was easy to talk to, friendly and professional. I felt that I got a really great service for a reasonable price. Our tech Ian was quick and thorough when he treated our home, highly recommended!
Saraí
I've been using Pointe Pest Control for 3 years now. The last technician, Zach Daw, to inspect our house was so thorough and professional. Not only did he inspect for termites very carefully, he also inspected all my foundation vents and told me about the condition of our crawlspace! He was also very patient and understanding with our large dogs! They kept trying to bother him while walking into our house. He did everything perfect when interacting with them. Thank you Zach!
William Garcia
Technician did a thorough job around my property. I asked about the products he used, especially in my backyard, due to concern for my little dog. He was able to answer all of my questions. He seemed to be very knowledgeable about what he was doing and was very friendly and engaging. I would rate him as a great employee!
carocollazos
I've been a Pointe customer for awhile now. They always provide excellent service. Today Zach was the technician that serviced our house. He was super nice and respectful of the fact that I was in a meeting when he arrived. This company has wonderful employees and customer service!
Lauren Hamm-Westbrooks
Thank you James for such great service! Highly recommend for any spider or pest issues!!
Danwei Xu
This review is for the excellent services by your technician Chris Gorrie: Hi Chris. Thank you for the excellent ant treatment job today. You are very thorough, patient and you didn't miss any details. We are really expressed with your professionalism and efforts. Pointe is lucky to have such great technicians like you. We are very happy with the ant treatment today. Thank you so much!
Danwei
Morgan Griensewic
Pointe pest control is awesome! They came out during times that worked best for me, Kyle let me know everything that would be done and that they could do. Next day, Ryan came out, reiterated what was to be done, and was so careful and made sure every nook and cranny was taken care of! Quick service too! Will definitely be using them again.
Jo Mitchell
Justin was wonderful. Very professional, friendly and informative. He was very thorough and made sure all my questions were answered, that I understood what the inspection results were, and what the further recommendations were to correct what problems were found. He made it a smooth easy process and I am very satisfied with the service he provided.
Dano Matic
Outstanding service! Kevin is the only who's arrived early which is something other companies have never been able to do. He completed the service in a very timely manner which allowed me to get my morning rolling. Very impressive. Thanks Kevin!
jennifer cranmore
Every time I have used Pointe Pest Control, it has been exceptional! Max the Technician came
By and explained in detail what he was here to do, and why! I had questions which he answered with complete knowledge! I enjoyed talking with him
And understanding what they see and how to prevent in the future. THANK YOU AGAIN MAX!!!!!!! Top notch customer service and top notch knowledge!
Ashley
Always amazing service. Ian made sure he met my needs today with the concerns I had. Thank you!
Jennifer Maines
David came to my door soliciting business. Thoroughly explained their services. Technician Brandon called on the appointed day saying he could come a bit earlier than expected if that was ok. Arrived in minutes, was totally professional and courteous. Explained their process again and added that they would be back in 2 months to to provide an unexpected booster treatment, all included! Worked quickly. Went back to problem area that I pointed out. Reported results at the end. Can't comment on effectiveness yet, since all this was today, but so far, I am happy.
Hannah Rott
Pointe Pest Control has been top notch since day 1 - I contacted them through their website and they responded within 24 hours. They made communication super easy via text. They were flexible with scheduling and showed up for the inspection right on time. Follow-up appointment was easy to make and the technician that came to do the service was friendly, professional and very easy to work with. I'm so glad that we found Pointe Pest Control, I definitely encourage you to give them a call
Eileen Kuper
Brandon was the technician. He arrived right on time, was knowledgeable and professional, asked if I had questions, and was able to provide answers. He was very respectful of my property. Brandon is pleasantly friendly, but knew where to draw the line between conversation and work. He got the job done in good time.
Brad Stephens
Ryan is a great technician! He went above and beyond to make sure every area of our house was covered. He was thorough with his explanation of the services he performed and had the job done in no time at all. Thanks Ryan!
Cody Sanford
Ryan and Chris were right on time, professional, and knowledgeable. The did great work in a short time and I hardly knew they were there.
The sales rep, Andrew, was also super nice, knowledgeable and overall great at his job.
10/10 WILL recommend Pointe Pest Control (Ryan, Chris, Andrew) to friends and neighbors.
Fay Smith
Very pleased. The tech arrived on time and explained the process to me in detail. We walked around the house and he noted areas of concern, including the location of a bird nest that I wanted to protect. He asked me several times if I had any questions, which I did not. When he was done, he explained everything he had done and what my follow up options were. I asked him a couple of questions (i.e., toxicity of the product, how often it should be repeated, etc.) and he spent quite a bit of time answering.
I rarely use a service spontaneously, I usually do a lot of research on everything. But Sarah yesterday was so amiable and forthcoming that I decided to take a chance and have them come today. I am very glad that I did.
I would recommend Pointe Pest Control very highly. Honestly, I had never heard of them before yesterday but I have been most impressed with their service and staff.
Got bugs? Call them.
Don't got bugs yet? Definitely call them.
LOL. Thank you.
Noel Musgnung
Jeremiah was straight forward, quick, and very friendly. He explained the service and made sure the service was clear to me. 👌🏻 …
Alex Young
Awesome service, Zachary came within 2 hours to help with my ant issue, no other company has provided such complete service and with such a positive attitude!
Joshua Janes
Brandon W & Cameran did our initial service. They were super friendly, good communicators, and professional. Thanks guys! Whether or not the actual perimeter spraying is effective - or necessary - time will tell (we are new to the home), but so far I’m satisfied.
Lily Bruns
I had a black widow concern moving into my first house, and Pointe was the best price and came with a guarantee. I was impressed with customer service at every step. Salesperson Glen was very helpful and responsive. Techs Ryan and Jonathan were professional and friendly and thorough. I needed spider control, and the service included a wide range of other insects as well. People and pet safe!! With all the stress of moving and buying my first house, it was really nice having a reliable pest control company.
Dave Bob
We highly recommend Pointe Pest control! The pro active approach is greatly appreciated. Our first interaction was wonderful and we signed up for a yearly plan. The very next day Kevin was here to follow through on the application. Customer service and consistent communication is superior.
Teresa M
Brandon W and Cameron were excellent to work with. They came out did a great job we're very friendly and we're in and out in a very timely manner. Would definitely recommend this company!
Marc Webber
Andy, sales rep, listened to my needs, was very informative and able to schedule same day service.
Mike, service technician, showed up on time, explained the treatment process and went through the post treatment with me. Very kind and professional.
Kiki Lawrence
Mathew was on time and was quick, thorough, and friendly. Never disappointed with point
Tabitha Ketola
Over the last couple years, the spider and aunt population in our neighborhood started to get out of control. Our house was starting to become so over run with insects that we decided to call Pointe Pest Control. The service is easy and the techs are very friendly. Zack was very helpful in explaining the whole process and checking up with us on how the insect repellent was working. The process takes less than 10 minutes for them to spray around the house for months of protection. We started using their service for about a year now and it is one of the best things we could of started for our home. We never have to worry about spiders coming in the house during the winter or aunts during the summer.
Robin Wisner
Ian Richter has been outstanding serving our home. His skills as a technical show why we chose Ponite pest, his experience is really above words with the kindness and courtesy he has. thanks again.
Catherine Boucher
Chris was very attentive in listening to my concerns, particularly about Winter pest control and spider activity I had observed. He was very professional. He explained his plan of action and was very helpful. He let me know when he was done.
Mike Orzen
Great service! Matt did a great job!
Shelby Hollister
Kevin & Mike were professional and super easy to work with. Not to mention they were on time and FAST! Highly recommend this service and I will be recommending them to anyone I know! Thanks again, guys. :)
Trisha S
Forrest is very professional and thorough and has great a great personality.
Eerum Eerum
Zach, Isaiah and Abby were very professional. Each of them have wonderful easygoing personalities. They are knowledgeable and did a great job. No pressure about services. Overall, great company with good employees.
Brian Phipps
Ryan was very friendly and very informative. He performed his job efficiently and was respectful of our property. Great job!
kcjoiner
This was my first day of using your service. I was very impressed with Brandon. He was very professional and explained everything about the service and what he had done.
James just did my 30 day follow up treatment. As with Brandon, James was very professional and explained the service he had provided.
Michael Whalen
Jeremiah Was on time and super friendly. He answered all my questions and walked me through the process and what to expect. So far, I would definitely recommend you guys to friends and family!
Christine Smith
Meaghan was so nice, she gave me a call because my back gate was locked. Was happy to wait 10 minutes it for me to get home. Asked about issues I was having (sugar ants) and addressed each and every one of them. She used two different type of ant control to ensure success.
She was prompt, polite, knowledgeable, professional and did her job quickly. Guaranteed her work for 90 days.
Any problems...they will come back, deal with it, no charge. That so Totally Rocks!
I highly recommend them.
Thanks again Meaghan!
C.Smith
Kelsey Sells Washington
Quick and painless! I set up a quarterly service because of a wasp issue and I am SO GRATEFUL I did! My second service was today and Ian came to check up on the house and spray. He was so kind and efficient, answering my questions as he was working. In and out in 20 minutes!
A L
Isaiah, Zach and Abby were all very professional and easy to work with. They were detailed and did a great job. They also provided a very detailed explanation of what they do and what to expect. Would totally recommend them to friends and family.
David Zimmerman
We been using Point Pest Control for a number of years now, and we’ve always been satisfied with the efficacy of their preventive treatments and extermination efforts. Ryan was especially polite, prompt and professional.
Zoila Hoffman
I appreciate the extra effort to reach very high wasps nests.
Company is easy to reach and were able to come out quickly.
Jeremiah was nice & helpful and answered all my questions.
Heather Burrell
Today was our second appointment with Pointe. They’ve been efficient, professional and thorough while inspecting the property and answering all of our questions. Looking forward to a pest-free experience in our new home. Thanks, Matthew!
John Coomler
Jonathan, our technician, arrived on time and was very professional and thorough in completing our homes initial service.
He talked with my wife about the pest problems we were having before starting. After completing the service he left us detailed notes on what he did. My wife and I were very pleased.
Karen Zwickert
The service man it was professional and pleasant. He was able to update my email. He was able to assure me that auto pay is in place now that I am the primary account person since the death of my partner. He was very kind. Thank you
Monica Hamilton
This was my first time using a pest control service, and my experience was great! The techs were professional, friendly, and took time to address my questions and areas of concern. Overall, I'm very satisfied with Pointe Pest Control.
Emily Anderson
Jeremiah was very professional and kind. Represented the company well.
Natalie Maynard
Christian answered all of my questions and assured that me that the products are safe and effective. He is very good at what he does and I noticed the craftsmanship he puts into every detail. These guys don’t cut corners, they want you to be completely satisfied with their service. He was nice and friendly on top of that. I highly recommend letting Christian treat your home, but I am sure all the employees at Pointe perform nothing short of excellent, quality work. Thank you!
Elysha Nielsen
Meaghan was great. She called to let me know what her eta was, arrived on time, and was very friendly and professional. She did a thorough inspection and gave me a full report. She also made sure to ask if I had questions and let me know when they return unless we needed them to come sooner.
Fran Bosch
Jonathan, Pointe’s technician, was thorough, very knowledgeable, and fun to work with. He discovered and marked two areas to our crawl space with broken grates, allowing critters access underneath our house. Yipes. He marked them so that we could make repairs ourselves or we could have Pointe Pest Control take care of it. I chose the latter. He spent over three hours scrubbing spider webs and egg sacs off of the house and then treated all surfaces with a repellent. Making the appointment was easy, with an immediate reply from Isaiah to schedule a time to come out. I received a reminder call the day before the appointment and a follow up call after the job was done. You will like working with this company. They have a good interpretation of customer service. Yes, I will recommend Pointe Pest Control for creepy, icky critter management.
Fran Bosch
Christine Olsen
Jeremiah and Landon were courteous and professional. Explained everything well.
Nikki Serhan
Zack and Zack were great! Very professional and had notes from our prior services regarding our chickens that I didn’t realize were noted because different chemicals are used! Thank you guys!
Dustin Shaw
I had a young man named Brandon. Right on time as expected, super friendly, spoke clearly what he was exactly doing. Very informative with the products regarding my pets, childern and garden. Job took about an hour as expected. Cant say anything negative about the whole process
Lil Williams
I new business for us. They’ve been out twice. Extremely pleased at their thoroughness. Also that each gentleman has taken important time to teach us so that we are much better informed. Better informed clients are better clients! Thank you. Lil
Jamie Rhodes
Zach and Ryan were very professional. They performed a thorough service for our property and offered many good preventative ideas. Happy with Pointe Pest Control as I tell the competitors that keep trying to get me to swap.
Jennifer Castle-Potts
Brandon gave me a call to let me know he was ready to come out to my house. I met him up, he professionally and kindly explained the process of the 1st visit, time it would take and what to expect in 30 days. He was very pleasant and respectful. Thank you!
Bonnie Davidson
Chris was very prompt to arrive on time , did a thorough job and was very courteous. He made sure we had no further concerns and reassured me that there was no harm to our cats if they happened to catch a mouse.
Lindsay Nelson
Mike was awesome! He arrived on time and did a thorough job finding possible entry points and closing them up. Mike was pleasant to work with and I felt like he genuinely cared about helping us out.
Stephanie Howell
Ryan just treated our new home and did a great job! He was polite, efficient, knowledgeable, and made sure to answer all our questions. We are very satisfied :)
Gail Young
Chris did a wonderful job. Removed spiderwebs and nests, removed wasps nests from under eves and thoroughly sprayed our home to prevent and destroy insect infestation. He was personable, polite and very professional. He was clean and well groomed. Great company. With excellent employees
Miranda Chavez
Ryan came out and did our service today! He was really great. Even helped move some stuff we forgot to move! Highly recommend!
Jan
Ryan was spectacular. He was super efficient and helpful. He was not scared off by my 6 cats and coordinated me getting put up and spraying the house. Could not ask for a nice gentleman.
Joe Hubbard
Fantastic service! I don’t want to name the employee that showed up out of respect for her privacy, but this is not the first time we have met and she always does a fantastic job. Professional, knowledgeable, on time, accountable, can’t ask for more. I appreciate the extra care and discussion she put into the job given these COVID times too. I’d definitely recommend to new prospective clients.
Matthew Okamoto
Laura was amazing! Really great service and attention to detail! She identified multiple areas I have never noticed that we could improve our pest defense. She was very accommodating, helpful and polite, I hope she returns next time I have an appointment! Above and beyond!
Mark Kaufman
. Curtis came to do a repair job to our exterior wall and was on top of things from the start. He was a true professional. Very proactive and thorough. We felt immediate confidence that he would do what was required in a quality fashion and with commitment to excellence. We have used pest control services before, but none have matched the quality of the people from Pointe. They are worth what they charge!
alan cushway
Curtis was very polite efficient and accommodating to our particular needs. He came well within the time stated. Ask before and after treatment if . We had any questions. He reiterated the fact if we had any issues within the next treatment time we should call. Very personable very professional
Denelle Spatz
My tech Ian was on time, friendly and informative. He took care of a nice sized hornets nest and sprayed for all the bugs and checked for rodents. First visit and so far I am very pleased with the level of service and professionalism Pointe Pest has shown me. Thanks again Ian!
Bill Martin
Brandon W showed up on time and was most accommodating. He explained the process, how the treatments varied per season, and how they can be customized for certain and specific pests. Very thorough and knowledgeable. Great job!
E Hagan
Very professional company, really doing a lot of work for our house.
RONALD BURTON
Julian did an excellent job, exceptional attention to detail. Very friendly and answered my wife's questions..., He is a Credit to Pointe Pest Control.
Paul Schmidt
Justin was awesome! He arrived on time and ready to work. Justin explained what he was going to look for and how he would address each concern we had. His work was professional and greatly appreciated by my wife and I. Thank you for an excellent service experience.
Christina Milo
I'm really thankful for Pointe Pest Control services! I'm very happy to say I haven't seen ants since their last service. I also really feel like they have great reps working for them as well. Today I had the pleasure of meeting Meaghan and just like all their other reps before her it was a very fast, easy, very friendly service. They come over do their job and check in before leaving. I'll always use Pointe Pest!
Tara Hicks
Nick sold us on the service and Ian sealed the deal. Ian was prompt, polite, professional and very thorough. He even let our son bother him for (in his words) a 'very nice conversation'. I was pleasantly impressed.
Stefan England
Ryan was awesome, quick, on time, and highly professional. He answered every question I had effectively. He provided an excellent explanation of the services before hand and after the services were complete.
randy skelton
Best service I’ve ever had. Autumn was very knowledgeable and did very detailed work. I own my own business and I have been around a lot of so called “bug be gone” companies, this company stood out above the rest in my opinion and Autumn had very good people skills. She made me feel very comfortable like we were in good hands. I wish I could find an employee like her. My business would double in three months. Good job point and great job Autumn.
D F
Great service! Attendant even saved a garden snake from one of the traps.
Lauren Schaubert
Everyone has been on time, professional, and courteous answering all my questions and making sure we felt taken care of. Glad to have this service!
Janelle “Even If”
This was my initial contact with them, but Calvin was AWESOME! Very knowledgeable, friendly and gave me a lot of tips on how to handle things. His professionalism was above and beyond and I look forward to working with him again.
Sarah D
I've used other pest control businesses in Central Oregon and they didn't compare to the service I received with Pointe. Brandon W. was incredibly professional, kind, and helpful. Can't recommend him or this company enough. I also appreciate that signing up for regular service includes free calls on between if needed. Looking forward to no more "visitors" in the house.
beth reddekopp
We first heard about Pointe Pest Control from our neighbors. Knowing that they had received great service, we decided to request a quote. They got back to me almost immediately and put us on the schedule for an initial treatment within days of reaching out. Jonathan was super thorough, answered all of my questions, and put up with a very vocal dog as he worked.
Alinne Colin
The technician (Ryan) was very professional and cared about our home.
David Rector
Ian was absolutely great. He was pleasant and explained everything very well. He made sure we got what we needed. I would recommend him to anyone.
Bonnie Cool
Zach and Brandon were very professional. They explained the whole extermination process thoroughly-what they were going to do and what to expect.
I highly recommend.
Lisa Elson
They came in to my area to see if I needed their services. Brandon came out for visit. He was very professional personable, and friendly. Would definitely love to have him come out again!
Susan Wood
Thorough, respectful and friendly while going through the entire inside and outside of my house.
Kasey Cloninger
Brandon was awesome! Great service, very friendly, explained everything really well and was very knowledgeable. Would highly recommend him and this company. Thank u again. looking forward to being ant free.
Jared Pelcic
Jonathan performed our service today and was very professional and friendly. We will be happy to have him out here whenever our home needs treatment!
Sandoz Zimmerly
Zach was excellent at communicating when he would arrive. He explained how treating the inside of the house worked as I've never had that done before. I appreciate his thoroughness.
James Pacheco
Brandon W. was on time, professional and well represented the company. He made sure to let me know exactly what he would be doing. I could tell he took pride in the company and his services. Great experience with him!
Stephanie Klein
Brandon W was great. Very professional and knowledgeable. He did his inspection, knocked down all the spider nests and a few wasps nests. He was quick and friendly. I recommend them to do any type of pest control!
Ron
The technician was polite and friendly. He performed his work efficiently and thoroughly. We really enjoy this service and are very happy to continue it.
Darrin Stuva
Ian did a great job explaining the various ways POINT could treat for spiders and the application process used.
Barbara Sheeley
Brandon W. was very personable and professional. He arrived in a timely manner, made sure my questions were answered and explained the service thoroughly. He was a pleasure to have at my home!
Justin
Brandon W. Was very professional, timely, and thorough. Have a great overview of the areas covered, what to expect for treatment duration, and reminded us that between treatments they come back out if there are trouble areas. He knows his job, and explains it well.
Taunya Fortier
James was very professional, on time and very thorough. He asked if there were any new problems from the last time they were here or if I had any concerns. After he was done treating my home he made sure to let me know what he had done and the areas that he had treated.
emeraldstar *
Christ and Ryan did a great job outside my house to get rid of the bugs and prevent more. They also gave recommendations to help in future. Also Ethan was very professional without being pushy. Overall a good experience. Thank you.
Ted Mayhugh "Virtual CO"
Ian did a great job. Friendly, professional and efficient!
Teresa Watts
Zach was prompt (and called to let me know he was on the way) and efficient. He was friendly but that didn't stop him from working. He sprayed and baited all around my house, garage, and patio. He sprayed and baited inside my home where I showed him I saw ants. He is knowledgeable, we swapped information - he about the ants he was seeing and me about tomatillos growing in my garden. Very pleasant experience.
Rick Herr
Brandon and Zack were very professional, knowledgeable, and friendly. Highly recommend.
Melanie Turner
Your representative was great! He explained things fully and took extra time to walk me through each step. He also assured me it would be safe for my pets, and in fact my one antisocial pet "Iggy" seemed to like the sound of his voice. Great job! We are once again impressed by the guys you send out and their helpful and friendly attitudes. Thanks! -Melanie
H Simpson
Ryan was very professional from the time I opened the door, this company has been my go to for 2 years now and I highly recommend them. I will continue to use the services they provide. Thanks Ryan much appreciated!
Daniel Shaw
Erving came to my home and was very professional and did an amazing job focusing on my whole home and at requested high bug traffic areas. He was thorough and I am confident in the job he did that my home will be protected from any infestations! He ensured me that if anything wasn't working great that he would be back to continue to help! 10/10 use this company and request Erving!
Maryan Rocchi
Great company that is very responsive and thorough. They not only spray for spiders but remove the webs and cocoons (not sure they’re called that). Meaghan was great. She told me what she was going to do and then communicated when her job was done. Thanks for the great aervice
Kathleen Medina
Ryan & Skyler were very professional. Explained what they were going to do & when they were done explained exactly what they dod. They were very efficient & let me know what the fees were & what was covered. They dod a great job & I will definitely continue to us Pointe!
Kaelyn Coffman
Super nice guys, very professional. Way better then Terminix for pricing. Thanks Zach and Brandon! 10/10 recommend.
Annette T
Our technician was Brandon & I would recommend him to anyone that is needing this type of work to be done. My impression of him & his work is of very high quality he paid close attention to detail, so I look forwards to see him at our follow appointment & next round of treatment.
Kathleen Viola
I worked with Austin, Skyler and Brandon. All three gentlemen were very polite, professional and thorough in their jobs! I appreciated their recap on services completed and to be expected.
Shawn Mathiesen
Quick to respond and very professional. We just hope it really works to get rid of the dang ants.
Loni Hartman
Dustin and Jonathan were fantastic! They showed up, walked me through everything they were going to do, gave me a debrief at the end. They were quick and courteous, and made everything way simpler than I thought it would be. Highly recommend!
Molly N. Switzer AKBD
Pointe and their team was amazingly timely and came out the same day to give us an initial estimate from the day we called. They worked outside of the 9-5 window in an incredibly comfortable and non invasive way. With twin girls under the age of 2 and a curious dog we were concerned about toxicity as well as having to be out of areas or air quality and we were beyond surprised to learn how safe it was for everyone besides the pests! Our Pointe team member who came out to the house answered all of my questions and left me feeling really comfortable with our decision to utilize their quarterly services. It's one thing we don't have to think about and we are SO grateful for that.
Kathleen Peet
Brandon W showed up right on schedule today to complete our first pest treatment. He is courteous, professional, and time-wise, very efficient. We were pleased with this first encounter with the actual service, and will welcome him back in a couple of months. -B & K Peet
Grace Tarnasky
Ryan was very professional and provided us with a great understanding of the process. He was efficient and friendly. Would highly recommend Pointe Pest Control!
Julia Cardiel
Austin and Kyle were absolutely awesome. So friendly and respectful! Even on a hot day they kept a smile on their face and got the job done. Great job guys!!!
Tim Taylor
Jeremiah was professional and courteous. Thank you. Don’t let ants win!
Alexis Russell
Skyler and Ryan were courteous, professional, and even called to inquire if they could arrive early, which worked great for us. Will definitely continue to use this service and recommend for our neighbors!
Tyler Staeck
Pointe Pest Control was very professional and efficient. They set good expectations up front and managed to get rid of our rats within a handful of weeks. They still came out for follow ups even though there hadn’t been signs of rats for some time.
Dina Perdue
Brandon was incredibly nice, punctual, and very knowledgeable. He explained thoroughly what the process is and what to expect. We appreciate him taking the time to treat our house. Thank you Brandon!
Scott Rainey
I was very impressed by the professionalism of Pointe Pest Control. They got back to me right away after I contacted them, and the rep I spoke with (Zac) was very professional and courteous. I also received a follow-up call from the company to see if I had any questions or concerns. Excellent service and courteous attitudes from every person I worked with.
Darleen Speirs
Dustin did a great job. He was very kind and personable, and very respectful of my home, family, and animals. He was willing to answer any and all questions we had to ensure our complete satisfaction. He would get an A+ in my opinion.
Christina Maul
Prompt, friendly service. Highly recommended! Mathew and Joey were punctual, helpful and efficient!
Jim Aleshire
Jeremiah took the time to explain in detail what he was going to do, and listen to my concerns about all our pets! Very professional and courteous service! Outstanding, Thank-you !!!
Andrea Ziegler
I have them treat every quarter. They are very professional and thorough. They really want to make sure you are satisfied and if you have any problems they come back out without any questions. Highly recommend. Laura was fantastic
Barbara DeKeyser
Ryan and Ian arrived as expected and clearly explained processes of initial treatment and follow-up seasonal treatments to occur over the next year. This was consistent with what Donnie, the young man who signed me on, had described. They were very knowledgeable about the specific pest issues that need attention for this area of the city and showed me a couple of small fixes (possible critter entry points) to be fixed. First treatment was completed in a timely manner as well.
David Lukowski
UPDATE: I'm upgrading Pint Pest Control to 5 stars. Even though I've had communication issues with them in the past, they have made up for any short comings with better service in the past 6 months. I'm going to chalk up my previous experience to bad timing and staff shortages due to COVID.
This last experience was excellent.
The call with the scheduling rep:
- I got ahold a rep as soon as I called.
- She scheduled my additional service for a rodent infestation within 2 business days.
- She took the time to book a rodent specialist.
- When she could not immediately get me in the schedule, she promptly called me back with a time.
The service from the specialist.
- Anthony was polite and knew his business. I showed him where the problem areas were.
- He removed the dead mice
- He placed additional traps of different types for extra effectiveness.
- He placed traps under the house as well as inside where the were suspected to have entered.
- He placed additional traps in the garage.
There was no additional charge for the service of a specialist.
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PREVIOUS REVIEW
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I've been using Pointe Pest Control for more then 3 years.
When they are on site, they have been great. Each inspector who has come to our house has been respectful, knowledgeable, and friendly.
Unfortunately, when they are not at your location, they are near impossible to get a hold of. They do all their communication through an answering service. You can't call them directly. This means that you'll spend 15-30 minutes punching through their menus, and the menus at their answering service, only to leave your information an hope someone calls back. I've called them 3 times in the last 5 days and tried to contact them through their website. Still haven't heard back.
I have a quarterly service contract with Pointe, but they never showed for my June service. Their website says they moved the service out to July, but never asked me if that was ok. Now, I have ants everywhere and they are ghosts.
When I needed a refresh service earlier this year, it took 2 weeks for them to come out and service me.
At this point, I'm looking for another service to come and take care of my ants because if they even get back to me it will probably be 2 weeks before they can come out and perform their regular service a month late.
Katie Cowles
Meghan is amazing!
Her customer service and communication is top notch! She texted me when she was on her way and was right on time. She explained everything she was doing and completed the job as promised.
Highly recommend the company especially Meghan.
Will Finn
Brandon was amazing!!! Super knowledgeable and has great customer service. Happy I signed up! Michael, sales coordinator, was just as friendly and knowledgeable. HIGHLY RECOMMEND!
Hollie Peto
Zach came out the same day I called, he was responsive and helpful to my questions on how to handle our elder beetle infestation.
James came out the next day for our first treatment and I could not recommend him enough. He was kind and patient and answered all my questions about beetles.
Overall I highly recommend using these guys. They are quick, easy to work with, and thorough.
Kris Williams
James did the initial inspection/treatment today and was amazing. Very friendly, professional, and able to both listen to concerns and share information effectively about pest control and the products he was using today.
This is our first treatment with their company as we are transferring over from years of service with a less than responsive company. We were currently in crisis mode with carpenter ants crawling throughout the interior of the house and have spent the past 5 days vacuuming them up and putting down whatever residential products we had available until we could get help out to the house. Also a big shout out to Zach who came up yesterday afternoon to walk through the house and property and provide us a quote. Thank you both for being so professional and coming up to save our sanity. 😊
tammy smith
The following day after Carpenter ants spray application, NO ants. And no sign of them since. They’re Finally gone!! Amazing!!!
Anne Keesee
Great company to deal with. Chelsea was awesome at explaining everything, Ryan was a great service tech. Would highly recommend!
Julie Costanzo
Great, easy experience with Pointe so far helping to get rid of our ant problem. Matthew came by today for our follow-up service. Every person we have interacted with including Matthew has been efficient, helpful & personable.
Patti Oliver
This is the first time using them. When i signed up the guy Donny was very nice. They were able to schedule us for the next day. He showed up right on time. He was very polite and explained everything and being sure that i had NO questions
Danielle Carlson
Brandon W. did our property this morning. He was able to knock down six wasps nest two that were active and was patient with me as I put my dogs away as I totally forgot about our appointment. Super nice and friendly and did a great job.
Adrian De Lozada
I have been using Pointe for about a year now and could not rave about their service more!
Pro's: Their customer service is amazing, every technician we have met with has been extremely friendly and knowledgeable.
They are super affordable, and offer complimentary touch ups indoors and outdoors if straggler bugs appear between services (nature, what can you say.)
They are very careful about placement of products and methods, which has been helpful for our kids, indoor pets, chickens and garden.
They used every precaution in the book throughout covid to remain safe.
Today we received our service from Zach Daw, who is polite, professional and knowledgeable. My kiddo was so excited that Zach was clearing the spider webs from the house that he followed him from window to window to watch everything Zach was doing and we could tell that he enjoyed it too. My 3 year old wanted to grab his "spray gun" in order to help Zach exterminate the spiders lol.
Definitely recommend this company and their staff 10/10!
WYN BLACKWELL
Brandon W. Was a very professional young man. He was very polite and got to work right away. He showed me what he was doing and why. He is welcome back at anytime to do service at my home. Thank you Brandon W.
Leslie Farison
All personnel were very polite. They explained services clearly and treated the area in a timely manner. Effectiveness is yet to be determined as this was the first application.
Leaf Me Alone
Super informative crew that came on time listened to all my comments and concerns and took the time to answer all my questions. Ryan and Christian went above and beyond to make sure that property would be properly treated. Our pest problem can't be fixed overnight but with that being said we saw a difference in just 24-48 hours after the grounds were treated. The pests are finally the ones being pestered! All I can say is that I would recommend Pointe Pest control and that I can't wait for them to come out and treat the grounds again. With the results after the first treatment I have new found hope that maybe one day my house will no longer be ant and spider mill.
Lisa Grant
We are feeling like we are overrun with mice. Jonathan came out this morning and let us know that he was going to place the bait stations inside and outside which he did. He was very knowledgeable and very businesslike and friendly and went over everything with me so that I knew what was coming down the road next for us and that he was going to take care of us and made us feel very comfortable with that.
Carol Kindschi
Laura, of Pointe Pest Control, is the best with her professionalism, thorough attention of our property and communicative style. We have continued to use Pointe for maintenance after years of good service. Thank you!!
Paul West
Brandon came by and treated my house with the first treatment. It was a real pleasure. He explained what he was doing and went and did it. Great job with communicating. He definitely deserves the 5 star rating.
Arlene Creighton
Mike arrived at the scheduled time for my initial treatment and introduced himself. He was very cordial and efficient. He had me reaffirm the service agreement and went right to work. He proceeded.to clean all around the front porch eaves and around doorway and light fixtures. He also inspected and cleaned around windows and other doors all around the house perimeter. He then sprayed chemical around the house about 1-2 feet high and out. At the conclusion of Mike's visit he showed me pictures of areas that I should be aware of for needed trimming. I was very pleased that there will be a follow up visit in one month.
Dawnielle Everett (Dawni)
They were right on time with the appointment and made it quick and easy. Managed to get all the trouble areas and told me things I could do to improve my house and keep pests out. Both the tech and the sales people were awesome. Isaiah and Max were both super courteous, nice, and professional. Would not use anyone else.
daniel delgado
Chris was very professional, helpful and friendly. He answered all my questions and gave alot of helpful advise with preventative work. He completed the work in a timely manner and even cleaned out the webs in my garage!
Would recommend this company to anyone trying to get rid of bugs and prevent them as well.
Rachel Garland
I enjoy that the technician church in to see if we have a problem area and will focus that area to help control the insects if there's a problem.
Jenny Richardson
Our experience with Pointe Pest Control has always been reliable and professional. Zach visited us today for our quarterly maintenance spray and he was kind, quick and thorough. I highly recommend Pointe for all your pest control needs!
Diana Alderman
Talk about a an great experience getting my ant ant and wasp problems addressed. Zach explained everything and got right down to work securing my home from the pesky invaders. I really appreciated his friendly and outgoing personality! I’m so glad I signed up for continued services. 😁 …
Sara Redmond
I had my second treatment done today by Christian who was very professional! I am working remotely, like most people, and I’m the middle of a conference call and he was very quiet and respectful of my work. I would happy if he came by next time for my service!
John Rumin
Jeremiah was great. He was very knowledgeable and patient with all of our questions. Highly recommend
Linda Yoder
Johnathon was on time, serviced every nook and cranny, inside and out. Wiped down spider webs and treated those areas. He saw a couple of wasps hovering around my shed and treated it as well. He was very thorough, knowledgeable and professional. I didn't have a rodent problem but wasnt positive so he went into the crawl space just to assure me. I'm very happy with the service.
Steven Mosier
This place is great. They spray inside when i want and the full outside of my house! They come every 3 months and if i have any bugs between visits, they come back for free! Just had Meaghan come out and they were awesome! So nice, quick, and efficient. It’s 113 degrees outside and they still came to spray! Highly recommend them.