Reviews of On the Spot Pest Control. (Pest Control Service) in Newark (New Jersey).
On the Spot Pest Control
20 Torbert Rd, Gillette, NJ 07933, United States
Description
Information of On the Spot Pest Control, Pest control service in Newark (New Jersey)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of On the Spot Pest Control
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
9 am–3 pm
Popular times
Sunday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Monday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Tuesday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Wednesday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Thursday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Friday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 |
Reviews of On the Spot Pest Control
Dana Serao
We've used On The Spot several times in the last 6 months. Over the summer they were really helpful in removing several wasps nests we had around the house and our shed. A few days ago we discovered a raccoon was living in our attic and Laurie quickly had a tech come out to investigate. Damian was extremely professional and timely. He understood our concerns and talked us through all of our options. When he returned a second day he was just as enthusiastic and eager to find a solution as we were. I appreciate all the time he took to help us seal entry points to prevent any critters returning as well.
Emma O'Neil
I highly recommend On the Spot Pest Control! My technician, Brian, was very professional. He answered all my questions (I had many!) and walked me through everything I needed to know. We had carpet beetles and I feel more comfortable in my home after the treatment as well. Also, thank you to Kayla for being so kind over the phone. Thank you so much!
Walton Brown
Definitely hire this company! They don’t disappoint! I’ve used them for 2 years now. We had them at our old house and now have them at our new one. They are the absolute best. On time, thorough and come back if there is ever a reappearance. We’ve had bad spiders and they get rid of them! Never had a company get rid of them before. On the Spot is the best!
Angel McKnight
I've used On The Spot pest control for a couple years. The pesticides used did help keep the mice away for some time but then I started to see roaches and ants and all other kinds of 8+ legged friends around. I paid a good amount of money for initial treatment and inspection, which I didn't get the inspection or clean out as promised. Initial inspection just came with laying down a bunch of traps and boxes from attic down to basement but a full inspection wasn't done as promised for the money paid. My husband and I wound up cleaning up the dead carcasses of rodents when we found them. No follow-up was done either. After about 3 months a different inspector came out and saw some issues that weren't done right by the first inspector and he fixed it. I also paid an extra fee for treatment of the garage. I finally ended services, after not being able to afford it. I started doing my own treatments and I am pretty much getting the same results as far as keeping the mice at bay.
Glen S.
We have been using on the On the Spot Pest Control for over a year and they have been doing a wonderful job. Damien has been servicing our house thoroughly (inside and out), and carefully, and they always show up on time. Highly recommended.
Angelica Oliva
I recently moved into a new apartment and after a couple nights of sleeping there I woke up to a little mouse in my bedroom. My landlord gave me the number for On the Spot Pest Control and they were able to come out that same day! The technician, Matt, was able to plug up any openings in the walls where they could possibly be getting in and also set up bait/traps for any that were already inside. He also did a great job of explaining everything throughout the process. Thanks guys!
Paul Rogers
At our facility we have a large amount of fruit flies. I called and immediately received a reply of a time that service was able to reach us. Greg came in and right away started explaining to us why we had this situation and how he was going to start the remedy. He was not only very professional but very polite not only to me but to our staff. Making sure that everyone had as much knowledge about the situation before he left. This has not been the case with past experiences with other companies.
Sue Jackson
We have used this company for several years now. We would not want to begin pest season without them as a trusted partner. The technicians always do an outstanding job on our account. We hope to continue services for years to come.Thank you!
James William
I am very happy I found this company. We had a huge cricket problem. Mikey came on time, evaluated the problem and treated it. After one treatment, we noticed a difference. After the second treatment, we saw just a few tiny crickets caught on our sticky traps. We finally have some peace of mind. Thank you Mikey and On the Spot
Francis Swift
Excellent company! They have taken care of every insect and critter problem I have had for the last 8 years! I think their long history of good service continues. I will continue to use them for all of my pest control problems in the future!
William Hay
Great service at a fair price. Excellent communication and showed up to perform the service they said they would during the time they said they would. No more Yellow Jackets! Hopefully I will not need them again but if I do I know who to call Highly Recommend
Pamela Cox
So thankful for my experience with OTS. I am a huge baby when it comes to any insects so the first sight of an ant sent me searching for pest control. Everyone I spoke with was wonderful and I am so thankful for the technician Greg that was sent. He arrived on time, was efficient with services and was pleasant to work with. Would absolutely recommend to OTS to anyone who needs services!
Ann R.
These guys are the best that I have ever seen. They did everything possible to make sure my family did not have to deal with a roach problem. They went above and beyond the call of duty. I wish I could offer more stars. They deserve all the praise.
Robin Elvis
With my speedy appointment, I was overjoyed. Rob, my technician, called to let me know he was on the way. He was on time, polite, and really educated. He was a delight to work with! With my decision and today's service, I am quite happy.
Sean Whitehouse
I have used On the Spot for over 5+ years on multiple properties, including single- and multi-family houses, and I have been consistently happy with their work. Their response is very quick and their service is thorough.
John Rickson
The tech was so informative and knowledgeable about my situation. He answered all my questions and the fact that he has been in this profession for 10+ years really made me feel he knew what to do. He was also very professional, he encouraged me to ask him any questions I had
Marjorie Alvarez
On the Spot is very responsive & always on time. The reps are professional and knowledgeable in all areas. Each time someone comes they explain in detail everything that’s happening and what needs to be done. Very pleased with their service!!
Gwyn Nielsen
Justin did a thorough job of inspecting areas that may be susceptible to mice. He placed bait where necessary. Once he was finished, he sprayed the exterior and basement for crickets and other insects. Excellent!
Alfred Jones
I have used this company several times. Most recently to perform a termite inspection. They were responsive, pleasant to deal with, and arrived on time to the appointment. Thank you!
Roland Briggs
I cannot begin to explain how much we love working with the technicians and the office staff. They are so responsive, professional and thorough. Highly recommend their services.
SACHIN RATH
Damian , what an amazing guy , i guess the whole experience was very professional , crisp and transparent . I had a situation with a mice in my Tesla which he fully understood and was equally responsive in reacting to the situation in a timely manner , u cannot ask for more than that .
Thanks Damian
Sachin .
Doug W.
Mikey is a wonderful technician. He is very pleasant and never seems bothered by where I would like him to spray . Always does a great job inside and out!
prem gandhi
Brian from On The Spot Pest Control rendered his best services at our house yesterday.
Hopefully the rodents wil be gone in the given timeframe.
Thank you Company!
Nicole Stanton
I want to be very clear: everyone I have spoken with at this company has ALWAYS been friendly and responsive. The tech who came today, Spencer, could not have been nicer and more helpful.
Lena Zhu
On the spot pest control is absolutely amazing. Their general service is great, not to mention their customer service. The technicians who came by my house and worked on it were very professional and kind. They also seem very informative about what they are doing which makes me feel so much better. When I had a question or concern, even after they already serviced my house, they answered promptly and with grace (which is great because I'm a chronic worrier).
They treated my house for ants on the windowsill (don't ask me how, I really don't know), termites and flies within the general vicinity.
Although I had to recently cancel my contract with them due to some financial issues, I would absolutely recommend this company to others.
Mohammad Hossein Bateni
Techs are friendly, answer all questions and go out of their way to address issues. They took down several wasp nests for us when we moved in.
Their communication can still improve though. I occasionally receive email or phone alerts about upcoming visits, but sometimes miss those. I wish they *always* sent reports of what they did, including the exact treatment formula.
wiley page
Just moved into the house, We Seen a couple different Bugs and gave them a call. Great service haven't seen anything sense And it's Only been a couple days.
Radha Shah
If I could give this business a 10-star rating, I would. I called On the Spot Pest Control yesterday panicking about "possible" pest in my storage unit. I spoke to Kayla (who was very knowledgeable in this space) and she educated me on how to clean/inspect my furniture and the different ingredients used in pesticides so I can buy my own until I can visibly confirm a pest problem (if there is any at all). She was so generous with her time and must have spent close to 45 minutes on the phone with me to patiently explain everything in detail. She could have easily taken advantage of my anxiety and convinced me to sign up for their service (which most businesses would have done), but instead she was very honest and genuine, and taught me how to take the more cost-effective route until I know I have a real problem. I left that phone call a lot more calm and prepared for my move this weekend. It is very rare in this day and age to find businesses with this mindset. If I do end up having pest problem in my storage unit- there is no doubt that On the Spot Pest Control will be my first phone call!
Jenny Velarde
We have been a customer for On the Spot Pest Control for less than a year now, and we are pleased with their services. We purchased our home early in 2021, and we contacted On the Spot Pest Control to come and inspect our basement monthly. They are very professional, on time, informative, and helpful, especially Joey Chetrancolo. He came to our house, walked me around the basement, pointed out any small openings, answered all my questions, and took the time to show me the traps he set. He made sure that there were no small holes around my house where rodents could get into. To say that I was satisfied with his service is an understatement. I recommend On the Spot Pest Control, and if you are lucky enough to get Joey to come to your house and inspect, you will be more than happy with all the details and assistance he will provide for you. Thank you On the Spot Pest Control.
Michele O
On the spot pest control has exceptional customer service. All of their technicians are extremely friendly, knowledgeable, and professional. I want to give a special mention to Kayla, Buddy and Joey. Buddy has found the source of our issue which is due to venting issues. He solved a 3-4 month mystery that was weighing on my mind. I would refer this business to anyone who is looking for an on-time, professional, and a friendly experience!
Walter Davis
Expert, seasoned professional care, always responsive, providing best guidance, preventative approach which is most appreciated.
Linda Monarez
On The Spot has been a great asset to the care for my home both inside and out. They always accommodated with me about what time worked best for me. The costs and treatments were great as well and they even use chemicals that would be safe around our house pets. They especially helped with our stinkbug epidemic when we first contacted them and my family and I have stayed with them since. The staff above all else is very friendly and quick to respond to any needs we have.
THERESE MUCCI
The best service I ever had for years. On the Spot Pest Control is a well managed company. They are reliable, punctual, caring about their clients needs. Never missed a scheduled appointment. Their technician are a joy to deal with and are very knowledgeable. The office staff is respectful and follow up on requests immediately. They are the best!
Angela Demontagnac
We just switched to On the Spot Pest Control after 15 years of being with a larger pest company. The exterminator, Eddie, came today. He was professional, kind, very knowledgable and handled the problem areas with care. We were able to book our appt. quickly with the company. So far both the scheduling and the service have been exceptional. Super happy!
John Tarmaggiore
We had a bat in the house. Called them, the girl I spoke to (Laurie) talked me out of a Xanax overdose. A few hours later - done. Eddie showed up, bat removed. Sanity partially restored. Very thorough and professional. We had a pest removal contract with another company and they wouldn’t come until tomorrow. We dumped them and are now loyal to On The Spot. Fantastic Customer Service. Thank you !!!!!!! I HIGHLY recommend them
Ashley Mondragon
Would recommend to everyone! Customer service was great, dealt with Lori, and the exterminator Greg was super nice and helpful! They didn't push any unneeded services and eased our mind with our flea problem. Overall the team was honest, informative, helpful, and charismatic. Will definitely use their services again in the future if need be! Oh! And their prices are affordable and they have coupons you could apply. So if you're in the area definitely hire on the spot for your pest problem!
Alex Lowen
My husband and I had a mouse problem at our home when we first moved in. We booked On the Spot Pest Control through a third-party online site. The exterminator arrived on time, and was refreshingly courteous and professional.
I followed him around as he inspected our home, and he was happy to explain everything he was doing and give me tips about dealing with mice. By the time he left, I felt like I had gotten long-term value out of this one-time appointment.
There was a mix-up between On the Spot and the third-party site we booked the exterminator through, and we ended up getting charged twice. I called On the Spot, and Laurie and Crystal helped sort things out right away. Within a few hours, they (presumably) settled things with the third-party site and refunded us the second charge.
I was very impressed with how friendly and helpful everyone I talked to at On the Spot was. If I have future pest control issues, I would happily engage them again.
Mike Cavanagh
I was doing demolition today in my house and pulled a piece of drywall... behind it was a great big yellow jacket nest. I called On the Spot Pest Control on a Saturday afternoon and they had a technician on location to help me within the hour. Pete was technician and he took care of my yellow jacket problem. He was friendly and professional and quickly removed the nest and made it safe to reenter the house. Great all around service from both Pete and Laurie on the phone, I would highly recommend them and will definitely use them in the future when need arises.
Stephen Leung
I have great experience with 'On the Spot Pest Control'. When I first contacted them they answered the phone efficiently and patiently listen to my problems and gave me options to solve my problems. They always send me emails notifying me when they will come for inspection and treatments if necessary. Whenever I called, the person who answers the phone are always cheerful and helpful. I feel that I am always respect as a customer. Their service has always been superb and professional and solved my problems very quickly and effectively.
Kellie R
I would recommend this company 1000 times to anyone. I have never had one bad experience with them. Prices are great & they actually care to resolve the issue & talk to you about it. We had a pest issue and during these times they came into our home with a mask, gloves & even shoe coverings! I was very impressed. They also leave a descriptive report after every monthly visit, call to confirm when they are coming & are very fast and efficient when problems arise.
John Wagner
We spoke with Laurie at On the Spot and she was super helpful in scheduling our service appointment to fit the time we were going to be at home. Our technician Justin was on time, was very knowledgeable, and provided great service in spraying our foundation and basement to prevent crickets.
d r
1st time customer. On the spot is spot on!! I called and spoke to Laurie. very helpful and very responsive. She sent out the technician Peter to my house the next day. He was exactly on time and a great guy. Very respectful of my home by offering to put on shoe covers, etc. He came in and did an assessment of my issue and the treatment he did was very thourough. He really went the extra mile to make sure my bug issue gets resolved. Didn’t rush. Of course I still have to wait to see if the treatment was successful but so far I would give my experience with On the spot an A+. Thank you
Dave NJ
Joseph gribbon
Lori explained the service call fully to me on the phone and sent a tech the same day for us. Great customer service and response.
The field tech Brian was excellent. Very thorough and professional. Eased my 87 year old Moms fears and worries. He called while he was on site and explained what measures were being implemented and left his number if I had any questions or problems. Brian is a great asset to have!
Michael Lassiter
Great Service, I started using On the Spot for servicing my property a couple of years ago and have been very pleased with Chris and his companies customer service, experience. Recently I ran into a problem with a raccoon popping up during the day, Chris dropped a cage and within a day the raccoon was caught and he took it away. They are very knowledgeable, professional, reasonable, and I would recommend them to any of my friends. Keep up the Great work On The Spot!!!
Joseph Cinque
I could not be happier with choosing On the spot pest control. They always exceed my families expectations. Eddie, one of their techs is excellent. He displays the utmost courtesy, knowledge of our situation and highest regard to come up with a solution to our pest issues. The staff is very accommodating and polite in making sure their customers are satisfied and not inconvenienced. I highly recommend them.
Jerry Wang
Great service. Called them on a Saturday about a fly issue in one of our rooms while none of other pest control companies I called was open. Technician Eddie came in about 2 hours. He did a very thorough investigation and found the root cause of the issue. Highly recommend them to anyone who needs pest control services.
Rob C
I normally don't write reviews but I felt it was warranted here. I've used their monthly services for over a year now. Recently, I had an issue with rodents and Lori and team moved their schedule around to come out on the same day to take care of what I needed. They are professional, friendly, and get the job done. I would highly recommend them.
Steven DiMarco
Lori explained everything on the phone and didn't push anything on me. She was extremely friendly and didn't rush me off the phone. Peter the technician was fantastic. He didn't rush the job and was extremely thorough. Very happy with On The Spot Pest Control and will recommend to anyone needing a pest control company.
Ander W
On The Spot came quickly just like their name! I can't express just how pleased i am with their quick and very professional service. I reached out to Laurie in the office and she was very knowledgeable and professional she stayed in touch with me and kept me informed as to when the service person would come it was very comforting as the idea of a raccoon in my attic was quite scary. When the service professional came his name is Mike he reassured me as to what he would do and how he would solve the problem he was quick courteous and extremely professional. I take these recommendations very seriously and I highly recommend On The Spot Pest Control!
Patti Olah
On The Spot was a tremendous help when we have severe issues with carpenter ants. They came out to our home and gave a complete evaluation. The news was better than I expected on cost and the treatment plan. They even discussed what chemicals were going to be used and that they would be completely safe around our dogs. I have not seen an ant since treatment started over a year ago. Thanks to everyone, including Kym in the office who put up with our last minute appointment changes. You’re the best!!!! The Olahs
MFenn
Reasonable prices. Knowledgeable staff. Good customer service
Solved our Fall field mouse issue within 2 weeks. Haven't seen or heard another mouse since and that's been a year ago. Very willing to help and offer items on how to solve your pest issue.
Nicola Barrett
Excellent customer service! OTSPC was recommended by our vet after our pet turned up with fleas. A tech arrived the day after we called and spent at least an hour touring our entire house and garages, and discussing the recommended treatment in detail. I previously had Terminix treat our home under our current contract and they'd come twice, sprayed several cans and left with the problem unsolved. OTSPC office staff was also very responsive and I made the first available appointment for the actual treatment. I had a ton of questions about how to prepare our home for the treatment and the tech answered each and every one of them with knowledge and courtesy.
The actual treatment took several hours and after we followed the prescribed follow up instructions, our home was free of fleas within a few weeks (yes, it takes weeks!) I'm very happy with OTSPC and highly recommend them. I've since dropped Terminix and now have OTSPC for my ongoing pest control needs.
Melissa P
I'm so happy I found On The Spot! I've had issues with cave crickets and ants and On The Spot has been amazing with each service! My monthly plan is affordable and works great! The staff and techs are really great people, always friendly and willing help! Ty On the Spot! I will recommend you to everyone!
Marilyn Smith
I called about an urgent mice problem. I spoke with Laurie on the phone and she was very professional. She even booked me an appointment for that same day! The technician Eddie arrived right on time and was very quick and knowledgable. I would highly reccomend On the Spot Pest Control to anyone and I will continue to use them for any pest control needs in the future.
Norm Meni
The inspector arrived at the designated time and was very thorough and professional. He described clearly the steps needed to curtail or eliminate our rodent problem, one that has been affecting us for years. He seemed honest and trustworthy which I feel also reflects the integrity of the company he works for-- a fact born out by my customer service experience. Lastly, the cost was competitive and reasonable and I have no hesitation in recommending this company for their expert services.
Melissa Woltmann
I called Laurie for a quote based off of Google reviews and she was excellent to deal with. Within a few days of getting quotes from other companies and making decisions I had a bat in my house. As panic set it I called Laurie and she had someone (Buddy) out to me in under an hour. They were so calming and professional my mind was made up and I have now signed a year contract for monthly services. Highly recommend them!
Max Power
Great experience from start to finish. Had something living in my attic and called On The Spot Pest Control. The lady who answered the phone was very polite and was able to get a technician to my house quickly and at a time that worked for me. Peter the technician who arrived was very friendly and knowledgable on how ro solve my problem. Because of him i will difinitely use this service again if i ever need to. Also the prices were very reasonable.
Yvonne Reno
Making an appointment was easy. I was able to get the exact day and time I wanted. Peter showed up on time, was very friendly and clearly explained the situation and how he was going to treat it. So far the bees and wasps are gone and I am very pleased with the ease and price of the entire process. I would highly recommend On The Spot Pest Control
Gloria Wilmot
Contracted with this company after reading their reviews online. Certainly could have used someone locally, but am very satisfied with my choice. The technician, Greg, was exceptional and explained everything in detail. I am going to continue using them for maintenance to have peace of mind, and would highly recommend them to anyone. Lori at the office was wonderful as well.
M. Foster
I called On the Spot after dealing with another company for a recurring squirrel issue over the past 4 months. They sent Pete out that same day. He took the time to thoroughly check out everything and explained all of my options and gave me an unbiased, honest suggestion as to what my best longterm solution would be. The customer service and assistance I got from this company was aces compared to my previous pest control company.
Erin Magalhaes
Quick to respond on an urgent problem. Customer service was excellent! The service technician came out and spent about 2 hours at our house. Be sure to sign up for their monthly program, you cannot beat the price!
Craig G.
On The Spot cleared up all of our insect issues. When we moved into our house there we’re constant sightings of spiders and even carpenter ants. 1 year later of monthly treatments and our home has been free and clear. It’s been months since we’ve seen any insects. We also opted for the carpenter ant& termite treatment and haven’t seen any of them either. The staff is amazing, especially Greg and Buddy (technicians), and Crystal in the office. I Highly recommend On The Spot!
Reanna Smith (Annathealchemist)
I called for removal of squirrels in my attic. From beginning to end the service was very professional. The technician was prompt and knowledgeable. He didn't make a mess in my home, which is always important. He even took my fear of having my eyes clawed out into consideration when he placed the trap LOL. When I called to have the trapped squirrel removed he responded quickly. I would definitely use them again, if necessary.
Linda Yost
I called Lori at 9:30 this morning and Mikey was at my door at10:00! I am so grateful for their quick response to remove a dead skunk from under my deck! Mikey was knowledgeable, professional and efficient. I am so grateful for the quick response to a very uncomfortable situation ( odor and flies) I recommend them (esp. Mikey) 100% !!!
John Torre
I met Chris, the owner, several years ago when he was first starting out and came to our house for an issue we were having. I could see immediately that he was someone who cared about his customers and did things the right way. The company provides us with ongoing monthly maintenance at a fair price and I wouldn't consider putting the job in anyone else's hands. Congratulations on 10 years in business and here's to the next 10 and beyond!
Dina Smith
On-The-Spot Technicians are TOTAL PRO'S!
Professional, courteous, & super thorough.
THEY TREAT MY HOUSE LIKE IT'S THEIR HOUSE!
Buddy & Pablo answered all our questions,
explained everything, & went well beyond our expectations for carpenter ant service.
On-The-Spot's quarterly visits make such a difference!
Greg, Buddy & Pablo are meticulous in attention to detail.
They give excellent tips & feedback. Greg crawled thru every inch of our hot attic to find wasps.
In the home office, Laurie and Melissa ARE THE BEST! Pleasant, informative, & responsive. Laurie magically fit our schedule, & Melissa explains everything and stayed late on a Friday to help us.
Dave from Basking Ridge
dog3579
We heard noises in our attic and feared that an animal had gotten inside. We called On the Spot and they sent Neil to investigate. He went up into the attic and set a trap. He accommodated all of our requests and did a very efficient job. We have used On the Spot in the past for carpenter bees and other issues and have always been pleased with their service.Their office staff is courteous and helpful, too.
Joe B
I used On the Spot for over a year now and they are simply the best pest control company I've ever used. I had noises in my attic for years and I wasted a lot of money with other companies, who never got the done. On the Spot came in and got it done in one visit. I'm on the monthly plan now and never have to worry about critters or bugs again. Highly recommended!
Anil Mathews
On the spot has been extremely responsive and helpful in dealing with dealing with the numerous pest issues we have dealt with over the past few years.
Their field specialist Shane was particularly great recently, handling multiple issues we were having all the while being friendly throughout.
Alexis Andres Buitrago
We signed up for the monthly service to maintain for any insects surrounding our home as well as to take care of a mice situation. The staff is very friendly and great to work with. They answered all of our questions and are easily accessible. Within just one visit the excessive moth issue we were experiencing has gone away! We recommend this pest service to anyone in this area!
Matt Costa
This company was extremely helpful and took the time to explain everything to us. They were willing to work out a plan that works for us and my family is extremely grateful for it. I would recommended on the spot pest control to anyone. They were the nicest people and live up to their reputation.
V Moran
We have a contract with them but if you need anything they do their best to get right out to you. I called today with spider problems and they came out within a few hours. The office is informative and the techs are always friendly. You can’t go wrong with On the Spot.
Padmashree Mohan
I have had an overall good experience with On The Spot pest control for 3+ years now. Kayla at the phone, Justin, Eddie, Mikey - I recognize them by name. Today by I want to commend Justin Blanco in particular for a very polite and professional interface. He came in to make up for a service call on Tuesday that got blotched up. Justin started by apologizing to make up for his colleague. That character trait of taking responsibility and proactively setting things right is such a rare quality to come by these days. Hats off to Justin! We even spoke a little about the good influence that his mother has had on him. Such a gentleman he is! Justin definitely does his mother proud. And every such day is Mother’s Day!!
Karen Tuschel
I chose On the Spot Pest Control for our bee problem because of the great reviews, informative website, and info on their Facebook page. I was not disappointed! Chris came out to assess the situation and gave a reasonable estimate. The team was right on time for the scheduled appointment and did a thorough job. This was a great experience and I highly recommend On the Spot Pest Control!
Michael Y
Excellent service! From intitial phone consultation to the tech arriving, on the spot was extremely courteous and helpful. They offer a wide variety of packages as well to suit your needs. Tech was extremely polite and informative, decided to go with the quarterly package and glad to Eliminate one more thing I would have to worry about. Would highly recommend.
Crystal Rodriguez
I am an employee of On The Spot Pest Control, this is an AMAZING company to work for. Management is always willing to help. To be honest this is the first company that I have worked for that cares about their customers. We want to help you with your pest issues, and eliminate them.
Ruth Perkins
We will definitely be using you again when needed.
Michelle Salese
Dear All,
I normally don’t write reviews but in this case I must. Chris and his team are amazing. I was having my sons 1st birthday party outside and during set up at 730 am I noticed there were bugs all around the tree next to the tables . I called On the spot left a message thinking I’ll need to wait till Mon and we will have bugs all over the place at the party at 1 pm. Nope not the case. Chris (the owner) called me back in 30 minutes and had a technician come to my house with in a couple hours be fore the party. Chris and his team saved the day and the party. This reassures me why I am a monthly member with this company. Thank you to Chris and his team your work and customer service are first class.
Betsy Gilligan
I called OTS after spotting an unwelcome visitor twice. Neil from OTS Pest Control was awesome! He arrived during the agreed upon timeframe and immediately got to work. He checked out all areas where there could be evidence of pests and laid bait where appropriate. At my request, he also closed up several holes with steel wool. I got half off the service because I signed up for a monthly plan. I called Neil my "dream man" because I am petrified of mice and he was very helpful, courteous, and professional. I highly recommend!
Sean M
On the Spot came through for us over Thanksgiving weekend when a squirrel was caught in our bedroom wall. While most companies we called said they could only come out on Monday, three days away, On the Spot came out the next day to our relief. They spent as much time as was needed for our comfort. I would definitely use them again as well as recommend them highly to anyone in need of services such as pest control and animal remediation.
Mark T
We called about a mouse problem in our basement. Greg arrived at the time promised and did a thorough job identifying and blocking their path to the garage and basement before setting traps. All though it is too early estimate how fast the invasion will cease, we are already seeing a decline after less than a week. Btw... Greg is personable and takes the time to explain in detail what needs to done to correct the problem... great service.
Peter L
I actually had a friend recommend On The Spot Pest Control, which by the way these day's thats the only way I do business. In my field as an owner operator of multiple commercial/retail properties, referrals are important. I can't afford to have any issues when I have tenants to keep happy, and that also have a high standard.
That said, I am very happy when my tenants are happy.
You're a man of your word Chris.
S L
Amazing service every time. Everyone that works here is so friendly and always flexible. Justin came out and explained things to us and gave great recommendations for the future. You can tell that he really knows his information. Buddy is another technician who is very knowledgeable and always explains things. Great work!
Frances Angiola
After so many years, I finally found a pest control business that I feel I can trust and On The Spot Pest Control is it! They took the time to understand the problem I was having with birds and put me at ease about finding a solution. I especially cannot say enough good things about Peter Listo. He checked out everything and then went above and beyond in implementing the solution because it was not a quick and easy fix and he wanted to make sure that it was done right. He took pride in his work and I really appreciated it. I'm definitely calling them again for any future problems...and requesting Peter!
M J
On the Spot Pest Control consistently goes above and beyond. They are very well organized from the initial contact and throughout the whole process. Their technicians are very efficient and cover all bases. I highly recommend them.
Janice McNamara
After 25 years with our former pest control company it was recently taken over by On The Spot Pest Control. Last May Chris treated our home for carpenter ants and noticed signs of carpenter bees. He recommended treating this problem, but for various reasons we were not able to do this. Now, in the fall, my husband took steps to alleviate a new infestation of yellow jackets. We decided to call Chris to treat them just to be sure they were gone. Chris told us that what my husband had done was effective and no further treatment was necessary at this time of year. His honesty is truly refreshing and we look forward to having him help us with pest control for many years to come!
Joshlyn Brown
Laurie and Brian are the best. I filled out the on-line application around 6am, Laurie called me by 8:30am the same day, Laurie answered all my questions and explained in detail the services they provide. Laurie heard my concerns and made them a priority. the service tech Brian was at my house by 9am. He was very knowledgeable and easy to talk to, he understood my concerns and acted accordingly. I couldn't have asked for better service.
Warren Clanton Jr.
I called "On The Spot Pest Control" after we heard sounds, like dogs running across our attic. They were prompt to return my call and come out. Chris, the owner, was very professional and asked some questions then inspected the attic. He thought it might be squirrels and set (2) traps.
My wife and I called him the "Squirrel King" after he removed the 8th squirrel!
If you need "pest removal" they are Pros! Good pricing, worked after hours and weekends. "Super Service"!
John H
I called “On the Spot Pest Control” for a complicated roach problem. I live in a condo and let’s just say my unit was not the source of the issue. Shortly after I called, Chris, the business owner, came right out to my condo. Chris was very knowledgeable and he was able to show me how to prevent future instances in regards to my special problem. I would certainly recommend “On the Spot Pest Removal”, 100% satisfaction!
Briana Horan
It's amazing to see that there is someone out there that loves dealing with bugs more than the amount that I loathe them! On The Spot is incredibly professional and caring. This is the 3rd house we are using them and their customer service has never waivered! The best thing about them is that I can always count on them to answer the phone (live person I might add) and be there to help with anything I need. There is no one like them!
Lexy Cuadros
Excellent work, technician Michael Mercado is one of the best technician, he answered all my concerns, he made sure my house was treated correctly against pest.
Joe Diacheysn
To the gentleman who came to my house (Justin) in Plainfield, thank you! You went above and beyond and was very professional. You replaced mice bait, added new traps, inquired about any peanut allergy in the home, asked if finding the body would make us queasy. If that isn't enough, you thoroughly sprayed the home and found a bee's nest that was on the property but not on the house itself. You then suited up and took care of it, giving me warning and advice for avoiding the bees. As well as expectations of the elimination of the bees. I am in shock and wanted to buy you a beer. Thank you and I am very pleased with my service with On the Spot!
com42blynumb704
the tech came right on time and took care of a HUGE wasps nest. He explained what he was doing and told me what to expect for the next few days.. so now there's no nest..no wasps and my wife can sleep easy again.. I would definitely call them again
Lynn Balewicz
I have been a customer of On The Spot pest control for a year and am very happy with the service! The customer service reps are friendly, helpful, and quick to respond. The techs that come are super helpful and very professional!
Nancy Rader
I have had On The Spot for a number of years now. We initially called them for ants. I have never seen an ant in my house since. I have them come quarterly. I love it! No bugs in my house!!! They are very friendly, knowledgeable and reliable. Thanks OTS.
Rohit Aggarwal
Have been using On the Spot Pest Control for over a year, their customer service is just impeccable. Kim is always very pleasant to talk to, and they help control and eliminate all pest problems in a very professional manner.
Brian Rader
I called OTSPC for an ant problem we had. Chris came right on time and was courteous, very knowledgeable, professional and a great guy. The house is now ant free and it only took about 15 minutes to do his thing. Don't bother calling a too big to care corporation like Orkin or Viking. Support small, local businesses like OTSPC that actually know what they're doing.
Anton Frazier
They are great!!!! Called them for a mouse. They came same day and in 2 hours. Left with the mouse and set traps just in case. Friendly when you call and when they come out. Great company.
John Moran
I would highly recommend OTS, I called and they came the next day. The office staff was very friendly and the technician Mike was very informative and thorough. They are very reasonable $$ for the work they do. Take a chance with them, I think you'll you be satisfied
zzj97
very happy with the quick service and the techs who came. I decided to do a quarterly contract so when ant time comes in the spring I can get that taken of. This is a first rate business.
Brandon Kurzawa
They’re always great! Highly recommend.
Mark Newton
Solved pesky squirrel problem in crawl space that was very difficult to access. Responsive, reasonably priced and did not oversell services. Would rehire and recommend to others.
Kevin Kilpatrick
Service techs are always friendly and on time and offer many great tips on how to rectify our issues. They successfully fixed our issues and we recommend them highly.
Faheed Smith
Still in the process however i have had excellent service from a woman by the name of Laurie (apologies if i spelled it wrong). However i have been taken very well care of. Would recommend.
Joe Dowling
Wonderful customer service, great technicians who go above and beyond. Highly recommend them to anyone in the area who may be in need of pest services.
Deron J
Good Service will hire again.
Miriam F
Laurie was very helpful when I initially called, and Eddie did an awesome job removing a hornets nest.
Teresa Tavoletti
They came out the same day , that we had a problem. Mike was fantastic! They got the job done.
Thank you
KARM18
Great job as always. Thanks!
Chris Piazza
great service. great staff. fixed our problem and followed up like they said they would. thanks On The Spot Pest Control!!
Stephanie Gold
First time user after Insight could not solve problem, We are very pleased and worker so conscientious.
Akash Katakam
Great service and awesome team, I can't recommend them enough; helped with a termite problem and quoted best price in the area according to my research
Hailey
This place is amazing and they do amazing work for getting rid of any pest.I wanted to thank Jason for the service
Sabria Gerrell
I love this service and especially the women in the office (Crystal and Lori)... they are affordable and understanding!!!!
Mike Cancell
Very good. Been a customer for a couple of years.
Mary Belle Hutchison
Excellent service. Staff was polite, professional, and prompt. Highly recommend.
Sandra Udasco
They answer the phone, they show up, they care.
Diana Ely
Great service, response, knowledgeable workers and fair value!
Victor Avelino
Excellent Service and very efficient.
N. Conway
Very professional and friendly service. I highly recommend On The Spot!
Bob Score
Very responsive, efficient and professional. Would highly recommend.
Wydell Register
Good service, but they never deweb...
shibu thomas
Very nice and friendly service
Jain Amit
Regular follow up. Thorough sprays and fillers. Good response.
Nelly Lin
Good price and friendly service
Rohan V
Great service! Professional
Gilbert Sosa
Good job jason!!
asp1213
Always great service!!!
David Giuliano
Professional and thorough.
Ollie Mllie
Spencer was very efficient and came that day we called. Removed a bird from our house humanely. Highly recommend his services.
Nancy Dew
Frankly all the staff I have interacted with at On the Spot over the last several years have been incredible. You don't see such great customer service in a lot of companies today. And that's a primary reason I want to remain a loyal customer. Thank you!
Francis Johnson
Promptly returned by phone call and came out within the week. It has been almost a month since they came and I have not seen any evidence of anything. So far I am very happy with their service.
Leah Finley
Extremely professional and knowledgeable. Took the time to explain all the issues and how they were remedied. Came back to follow up and the problem was solved. Highly recommend!
Emery Burnett
We love this company! We have been using them for many years, I have no idea why I didn't write a review sooner. The price is reasonable and the service is outstanding! The people they send out have no fear when it comes to bugs, bees or anything. At least from what we have seen. They always stayed professional, yet friendly and personable, which is needed these days. We have referred them to many of our friends and neighbors over the years, and for those friends that don't listen, they always come back and end up booking with them, as other bug companies just don't have that knowledge or training.
Andrea T.
My experience with this company was excellent, after searching for an exterminator service many were too pricey or had no knowledge about how to eradicate my problem. When I found this company based on the reviews I called.
Emma Marcel
I'm so glad I gave them a call! They are really nice people and they work around my schedule. If I need anything, they are always there to make sure things get done to my liking. Also they are very friendly and respectful with my four dogs. I couldn't be happier.
Darlene Terrell
Worked in the past with many pest control companies. This is without a doubt the best. From the first phone call, they were professional, friendly, very responsive and quick. Competitive pricing and they actually care about their clients and their needs. Very pleased with their work.!
Patricia Marsico
Always feel happy when our regular technician Damion shows up for our regular maintenance because we know he'll be thorough and will make sure all our concerns and questions are addressed before he leaves. his treatment plan has been very effective.
Always a pleasure to work with!
Priscilla Johnson
The company treated our home for powder post beetles. Got it scheduled quickly and the visit went well. Good customer service!
Coach Eric Spence
Damion was straightforward and knowledgeable. He gave us good information to make a decision. The pricing was very fair. He was respectful of our home and by putting shoe covers on inside and making sure the home was clean and neat. We would use him again and would recommend him to anyone. We are going to have him back later in the spring for general pest treatments.
Robert R.
Extremely professional and courteous during scheduling and consultation phone call. Melvin was the tech that came to the house; he came right on time and quickly to analyze the situation and advised me on everything he would do. The huge wasp nest was treated quickly and without leaving any mess. Would highly recommend to anyone in need of pest control.
Nicole S.
On the Spot Pest Control is staffed by honest and trustworthy professionals. Service is stellar. Customer service is beyond expectations. A small business with 10+ years of experience and expertise.
Odessa Haynes
All the exterminators are so kind and friendly! They are willing to put up with my schedule changes, crazy dog, and housekeeper not being there!
Kevin Vincent
I've used On the Spot a couple times now and they are fantastic. They know what they're doing, have the most competitive prices I've seen, and still look to save you money as opposed to trying to sell you on high price monthly packages contracts like competitors.
Tim Wiedemann
Anthony was very friendly, relatable, and understandable. He sprayed a lot of the places where we found centipedes and cockroaches. Overall, really good service and experience. Highly recommend it.
Josie B.
We recently had our house treated for carpenter bees. After a semi-successful go the first time around, they sent the tech out again to finish them off. Have not seen any bees since then. Very much appreciate their promptness and dedication to finishing the job.
Ronnie Amsterdam
Melvin did a great job and went above and beyond to make sure all traps were done even the ones in the small attic space. Thanks Chris!!
Gaven Turner
I can't say enough about this Company. They handled the animal situation I had quickly and were very professional and responsive from beginning to the end. I highly recommend this Company and I would definitely use them again.
Susan Tinney
Used On the spot pest control!. The scheduling and inspection was easy and they showed up on time. I used them for raccoon removal, and the exterminator was really cool, he treated our house like his own. Gave us a very thorough pass through and a lot of tips for keeping the creatures away. Will use them again for sure. Their quotes were also very reasonable and much cheaper than other big providers.
William R. Fisher
Really friendly! I love how their products are non toxic for humans and pets! Definitely my favorite pest control company.
JUSTIN BLANCO
Gabriela Calderon
Julia Kelly
Harry Keeley