Reviews of EcoShield Pest Solutions. (Pest Control Service) in Minneapolis (Minnesota).
EcoShield Pest Solutions
3230 Gorham Ave Suite 2, St Louis Park, MN 55426, United States
Description
Information of EcoShield Pest Solutions, Pest control service in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of EcoShield Pest Solutions
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of EcoShield Pest Solutions
batbusa
First off, Loren was wonderful to speak with. She did an amazing job answering all my questions and concerns. I was actually calling to cancel and that is how I started the conversation. Loren was very understanding and wanting to know all the details. Even after hearing the reasons for me wanting to cancel (I had a really good reason too) she offered possible solutions to my direct problem and assured she would take care of me as a customer. She listed out some really good points why I should keep my service for at least one more application. These were truly valid reasons and the way she presented it was nothing less than perfection. Thank you, Loren, for the nice conversation.
Bonnie Hector
We've been extremely pleased with Eco Shield. We just started using them and have been very happy. The service men are young men that are extremely polite and friendly. They do what you ask in a timely manner. We had a few call backs for wasps and they are they arrive usually a little early and take care of things in a timely manner. We would recommend this service.
ruthie meahyen
Thank you Gene for your assistance and letting me know my options if I were to canceled my contract early. I appreciate you checking my contract and verifying when it ends. You were patient and informative. I’m also thankful for the discount to help me finish my contract. I love Ecoshield services and I’m grateful for your wonderful customer service. Keep smiling, it shows in your voice.
Wendy Emerson
I had a very positive experience with the customer service department during a phone conversation on 02/03/2023. I spoke to Jen and she was very helpful, friendly and polite. She offered assistance and described the ways she could help. She seemed genuinely interested in helping me, and the issue was resolved to my satisfaction.
Scott Bancroft
Another great experience with EcoShield. I had my first quarterly follow-up visit and Carlos, the technician, was courteous, thorough and informative. I happened to be on a business call when he arrived, he understood, took the keys to my shed and completed the visit with little disruption to me. I am happy for choosing EcoShield and the services performed to date.
Wendy Hathaway
I was worried reading some of these reviews. I *did* sign up with the persuasive kid at the front door. However, after the Fall treatments, I went from sucking up dozens of box elders and stink bugs per day to a only a handful ALL FALL!
Now, on to mice. Gross! I was scheduled for next week, but the mice didn't wait. I called up and Lou got me an appointment the next day. The young man, Connor, was professional and knowledgeable. He came in, set traps inside and outside. Explained everything. Found the likely critter hole outside where he put a bait trap. Gave me some extra solutions to try as well.
I don't doubt other folks experiences, but mine has been top notch so far.
Delana Huttner
Patricia helped me with a payment and service plan to fit my budget and needs. She earned the five star rating as well. She went above the average service by far asking several times if there was anything else I needed. She worked with her manager to offer any discount for the services.
MILS Intern
I've been using EcoShield for the past two years and they've kept my home pest free the entire time. It's been a wonderful peace of mind. Big shout out to Coley Boone who was punctual, professional, and extremely courteous while applying my Quarterly treatment. Thank you for the great experience, Coley!
Kathy Davis
Anthony Messerschmidt serviced my home for pest control. He did a great job servicing the exterior of my house and made sure I did not have any new issues including the inside. Anthony is a nice gentleman who treats his customers in a friendly and respectful manor. It was my pleasure meeting him today.
Thank you,
Kathy Davis
4330 Tyrol Crest
Golden Valley, MN 55416
Peter Stasica
I have a serious problem with box elder bugs. And I’ve had the company come out several times to eradicate the situation after their initial visits. And I actually wanted to cancel my service with them. But after a phone call with Jen and talking with her for several minutes if not at least 30 minutes I was convinced by her to stay with them and it was her and only heard that convinced me to stay on and complete my service agreement with them. She agreed to contact me and monitor my situation to make sure that I was going to get the best service that they could provide and I thought that was going above and beyond . It is only Jen that is keeping me with this company at this time she deserves a lot of credit.
Sarah Feldbrugge
Coley did a great and thorough job inspecting our property inside and out! Within a day I saw almost 100% drop in spiders and other bugs around the house. And within weeks we have seen results with mouse activity. Looking forward to treatment #2, and for what I expect to be, full resolution of our issues. Thanks!
Cheryl Dubbels
Technicians were great (5 star) but local customer service and scheduling was near impossible (1 star). We had a lot of issues but when manager Alexa from corporate office (not local)called her response was professional and sympathetic to our issues. We didn’t get the run around from her. I’ve actually never had such a good response that cared about what we had experienced with any other business. She gets 5+ star rating. Literal blessing to my day.
She released us from contract and invited us back if we wanted to give them another try down the line but with the local office customer service being so bad and the fact they are understaffed I would not recommend at this time.
Mary Heitzman
Marcus was the Service Specialist who came to our home (approximately 2 weeks ago.) He did an excellent and thorough job, spraying not only the outside of our home, but all the places inside that we requested, including the fan area in our bathroom. (We had sow bugs in the attic.) Marcus was polite, personable, professional and very efficient.
Tiffany Daniels
So far, EcoShield has been great to work with. Dominic is a great tech. I asked him to check for wasps in our garage attic and he found them and advised us to get a four-point inspection to figure how they are getting in and how we can prevent it next year.
Stefanie Berg
The service I received from Coley Boone was fantastic! He was friendly and professional, and he did a very thorough job. He explained all of the services and was very efficient in completing my quarterly service. I highly recommend Coley as a technician and this company!
Vanna
I had to move and couldn’t transfer my services, but Joshua D. helped me and he was amazing. Since they aren’t able to service apartments he waived the fees so I wouldn’t be charged for the 1 year promotional contract. I appreciate his help so much. Very efficient and kind!
James Curtis
We have been using Eco Shield for several years now and are very happy with their service! We are not bothered with pests and that's what we like! The technician always leave a summary of what they did during their treatment and what they used! I like that! Thanks, Eco Shield! Jim & Cindy Curtis
Jake Long
I reached out to this company because of their good reviews and the service was great. I felt like they offered quality extermination and pest monitoring. I paid them quarterly and the rates seemed high but I felt worth it. When it came time to cancel because we were moving, the customer service was excellent but I was charged a fee to cancel before my contact was up.
Laina Grendle
EcoShield Pest Solution is fantastic! They are always prompt for treatments, are very communicative, and have done a great job every time! Jessa has treated my property a couple of times, and she a complete delight! Thanks, Jessa!
Clausen Debra
Garrett, the Tech who came to take care of our wasp emergency was professional, helpful, and efficient. He took the time to explain about the wasps behavior and what to watch for. He also made some suggestions about what we can do to prevent the same thing from happening again. Thanks, Garrett.
Ken Pittel
I wasn't home when the representative came out on December 27th but my wife said he is her favorite person so far that has done service here. He has been here twice so far. She said he was professional and really a nice person doing a professional job!
Mike Munger
Jessa was a very valuable resource. We discussed pros and cons of each application and she explained how each works which helped me make the best decision for my property. Jessa was thorough and completed the job as we discussed. I would highly recommend Jessa.
Megan Levitt
I signed up from a guy going door to door and I was skeptical because in the last couple years, we’ve been having a stink bug problem when I gets colder, so I thought I’d try it. They came out and did an initial treatment late August and then mid-Sept the stink bugs were flocking to my house. I called and they got someone out the next morning to treat the house - inside & out, free of charge. I was also skeptical that a ground, perimeter treatment would do the trick. Well, it’s been over a week now and I haven’t seen one since. I’m impressed.
Na Jordan
Jackson was great! He was thorough and really took the time to explain what the issue was. After his inspection of the house he found a couple of other issues, took pictures and set up the next steps immediately. I was VERY impressed.
Thanks Jackson!!
Dee Dang
Nate the few times he’s been over has given great communication and also taken care our home professionally and diligently as well! Always letting us know if there is anything additional needed or what the process will look like for the day that he visits! Thank you!
Tyler S
Sean is fantastic and professional. Even though I am cancelling my service, Sean still went above and beyond to ensure that my concerns were investigated. I was told when I signed up if I tried the service for a year, I could cancel without a fee. Eco shield then tried to charge me the fee even after I was told I wouldn't have to pay it. Sean took the time to look into my situation and verify my claim. He solved it quickly. Thanks Sean. Because of you, if I decide to get an insect service again, it will be eco shield and not a competitor.
Patti Garcia
Nate is always very professional and explains what he is going to do before doing it. He asks good questions to help identify any issues that he may need to address while at the house. I appreciate his attentiveness and professionalism.
john sutton
I have been a customer for over a year. I was going to cancel due to some issues with the last service. ALEXIS was extremely professional and convinced me to give them another chance. Because of her, I am still a customer!
amy swanson
I was not home at the time of service but my daughter in law said
Adrian Sanchez was great and was very professional. Thank you and I am happy with the out come of the service provided by Ecoshield. Would recommend.
Connie Buechele
Dominic Meade was on time and very professional. He texted to confirm his arrival and made sure he covered his shoes. He asked good questions to clarify what the issue was and where, and he answered all of my questions as well. Thank you!
Kazuko Collins
I asked Garrett to put mouse bate box in our garage.
I didn't confirm Jessa and Garrett cleaned spider webs outside. I hope one of them has done.
Both of them were very nice and explained well.
Andrea Kaufman
EcoShield always responds quickly to my requests for service and their technicians are professional, knowledgable, and friendly. I recently had Cameron out and he was no exception. Great service!
Luke Paschka
I spoke with Ara regarding canceling my service plan, and she worked with me to reduce the rate for the remainder of my contract. She was very professional and clearly explained my plan and what remains with it.
Dheeraj Gupta
AllanDave Banaras from Ecoshield was able to resolve my issues within a timely fashion, and was professional in his approach and knowledgeable to offer the fitting solution. He made sure the customer experience was great by offering a resolution to the issues reported.
Jared Loidolt
Nichole Tiolo was easy to talk to and work with. She helped cancel my subscription with the understanding of why I had to cancel and did not pressure me into keeping my service.
Debbie Steen
Adrian Sanchez did a great job today! He was on time and very friendly! He quickly addressed the issues and explained the treatment. Very professional and courteous! Thank you for the great work!
Robin Engstrom
I had issues with a lack of follow-through from my last treatment. When I called in, Jericah listened to the situation and immediately started resolving my issues. She showed grace, empathy and understanding. Jericah is a rockstar, and without her, I would no longer be a customer. Thanks for world class customer service!
katie phenow
Eivee was very kind and accommodating when I contacted Ecoshield considering discontinuing services for financial reasons. She worked with me to find a service plan and price that was affordable.
Connie Buechele
Dave was very helpful and listened to the issue and got me set up with the local team. He made it clear there was no additional charge to check on my new issue.
Nancy Yang
Fast friendly service. Great customer service. Sean was able to help me and was very pleasant and professional. He asked all the right questions and was able to help and provide great information.
Alejandro Zeas
I called to cancel my membership and Dave Bañares helped with the cancelation. He went above and beyond to help me with my request. I’m really impressed with Dave’ s ability to get things done fast. Thank you Dave for you help.
Paul Buerkle
Fantastic experience. He was very professional and provided so much information. I learned more today than I ever knew before! He was very friendly and professional. I was very satisfied
Harte Quimby
Jester was very helpful with addressing questions and concerns we had about our contract. He was very friendly and professional. Couldn’t ask for a better customer service representative.
Karen Markert
EcoShield and their technicians are very helpful. They answered all my questions, and spent a fair amount of time going around the property doing a thorough job; trudging through snow banks to do it. Thank you
Amelia Lehnert
Sharon A was very helpful when I had some questions about my contract. She offered a customer-friendly alternative for my needs and provided good direction
Bill Douglas
A pleasure getting productive feedback from Vince today about my upcoming sevice. He is knowledgeable and professional on the phone.
Leslie Harms
I'm a new customer with EcoShield and I appreciate how transparent they are with pricing and services covered. Sharon A. in customer service was friendly and knowledgeable when I called with a service question.
Amy Boxwell
Garret Guzman was very attentive to our needs and went above and beyond helping us with our home invader issues. Highly recommend
Lynn Adams
I was satisfied with their work. I appreciated Grace’s pleasant attitude when I had to cancel.
Ryan Flynn
Everyone here is professional and nice. Conner was great and personable. I haven’t had issues with any insects since they started. Noticeably better.
Sami Swanson
Jerica in customer service, has went above and beyond for me. She is amazing at what she does and is very friendly and listens to your concerns!! She doesn't drop the ball and gets stuff done! Truly a 5 star rep!
Also I have dealt with Courtney S. (Manager) as well and she was very understanding and helped me out as much as she could!! 5 stars for Courtney!
Joseph Johnson
I called EcoShield to address a service issue and was answered by Dave. Dave was highly professional and addressed my problem in a timely manner. Please give this man a raise.
Beverly Malekebu
Services continue to be excellent as always. The technician introduced himself before starting and inquired about any issues and areas that might need special attention.
T&J Meath
We recently signed up with EcoShield Pest Solutions and had our first site extermination a few weeks ago. That positive one-time experience prompted us to give them a 5-star rating. Their attention to detail and friendly and excellent customer service provided by Patrick and Michelle L. was stellar. All of our questions were answered, concerns responded to and the first extermination was on time, thorough and well done. We would highly recommend EcoShield to our friends and family members.
Katherine Dobbs
This company has always been very responsive to any of my requests and or concerns. They handle issues professionally and quickly. I have been very impressed with this company.
Chris Simpson
Zach was amazing and did everything thing I voiced were my concerns. I know it’s hard to get good employees during this difficult times. But he clearly is an asset to your company! As I also am a business owner I know the struggles! Was considering stopping my service and taking care of it myself. Then he showed up and performed a 5 star service!!! Greatly appreciated!!! Chris S.
Gearkhan Corrino (Crypto_Khan)
I really enjoy this service, the number of visible spiders and centipedes has gone to zero from TOO MANY! Recommend for anyone looking for spider, bug or mouse control. I have dogs and small kids so I really value the natural methods they use as well +++
Ethan Giblette
The Eco Shield team has done a great job welcoming me to the neighborhood. They’ve kept our place pretty much big free for the past year.
Even when I was ready to stop using their service, Jerica was helpful in off-boarding me.
Joel Carter
Friendly technicians and decent price. 2 stars originally for a few reasons. First, wasp nest was not fully removed and the techs missed one in a windowsill...no chemicals on it at all. 2nd, they did not spray around our shed out back as promised by the tech we made the appt. with. 3rd, our gate was left open when they left which allowed our dogs to escape (and then kill a chicken). An innocent chicken lost its life due to their carelessness. Lastly, I requested a wasp nest removal in our shed during the appt. booking and they didn't perform that either. I expect more details when paying for a service over $150 with a contract.
Update 7/8: Technician came today to remove wasp nests from shed. He was very kind and waited as we did not hear the door. We had honestly given up waiting as we did not get a clear time frame noted for the visit and he arrived at 6pm. Unfortunately we don't believe he got the message about spraying the shed with initial chemicals and the wasp nest in the bedroom window was missed again because of a miscommunication on our part. A follow-up call prior to leaving or a recap of work completed could have remedied these items. While I appreciate the follow-up visit to address concerns, there is still a need for more details in the work notes for jobs and customer recaps at the end of services provided.
Update 9/3: After scheduling issues on their end, a tech showed up today but was very friendly and apologetic regarding the cancelled previous visit. I walked trouble areas with him and he took care of it all. Great work! Thank you!
Kay Newstrom
Coley was very professional and did a thorough job of inspecting everything around the house, and explaining his work.
Danielle Rusnak
Only giving 4/5 stars only cuz of how late the person was for my initial appointment was. I do t recall her name.
Appreciate them/Conner coming back for a touch up as the spiders have been insane this season. Conner Mcvoy showed up in a timely manner and took care of all the issues I asked. Thank you!
Amanda Hancock
Very professional, respectful, and helpful. We tried another company and ended up switching back to them because they have given us such a great experience. Maria was a great help!!!
Brian Rogers
Garrett was awesome. Took care of all are needs and is very friendly! Not sure if we can request certain people to come out but would definitely like if he could come out every time!
Abby McClure
We always have a great experience with EcoShield. They are professional, on-time, friendly and the service is great! We will continue using them and definitely recommend them.
Clean Living
Christine D. provided excellent customer service & was very helpful in taking care of my concerns. I will ask for her assistance when I call again.
Bret Matthews
I don’t know what you are paying Carlos Morrison but he deserves a raise he did an amazing job treating the inside of our home! Again thanks again Carlos for the attention to detail and effort.
Liz Harris
Our specialist Dominic Meade was very helpful and courteous, Beyond that he went above and beyond to make sure the salesman's many promises were being fulfilled. Thankfully, the Harris'
Isen Tropic
Nate Dudgeon Is a great professional. He is caring and does a thorough inspection of all past pest locations to make sure our issues do not occur again. Thank you!
Alaina Lashbrook
Alexis is great to work with and clearly care for her customers. Grateful I got to work with her.
Angela Levendoski
Bea was very professional and courteous when I received the call back about my account. She was very friendly and very understanding, which I appreciated. Thank you for the call back and thank you, Bea, for being friendly, patient, and understanding.
Christina Chambers
A customer service representative name was Sasha, she was very very helpful and very polite! She was very poignant about helping with my situation and called me back right away with a solution.
stacy waskosky
Shout out to Jerica with customer service for being so incredibly responsive and helpful. She was able to address and resolve my concerns quickly and efficiently when no one else at the company was able to do so.
Philip Black
Technician Nate Dudegeon and I walked around house and he pointed out some issues to the house. Then looked up past service and made it stronger than treated the house. A quick efficient service.
Kathy Neubeck
Service providers like Adrian Sanchez have proven to be VERY professional. While mother nature and bugs will always be around, the spider presence inside my home has greatly decreased.
Alexandra Borchert (Lexi)
Alexis was incredibly thoughtful and helpful when I called with questions regarding my account. She was very thorough and answered my questions in a way that made me feel like I was being well taken-care of, which made a world of difference for me and my experience.
Paula Olson
Heather was very professional on the phone even though I was upset at the time she recognized I was upset with the situation and not with her and she was very kind and was able to fix my problem. I was very impressed with her.
Daniel Piechowski
Dominic was polite, professional, and did a great job brushing off and spraying down my house. No box elder bugs this year!
L Minneapolis
Highly knowledgeable about their services and product. They were very friendly and professional. Wonderful experience! Dillon and Alejandro were really great!
Isabel Torres
Garrett Guzman- respectful, courteous, hard-worker. Eco shield has some great employees, but EcoShield....I just don't know.
Al Duratti
Windy Bueno set up my payments. Windy was very congenial and professional. She made me laugh which is a huge plus today. Thank you Windy.
Larry Phenow
Our technician was Dominic M. He was prompt, efficient, and listened closely to our concerns. Great service, great representative!
Colleen Timmons
Xeng, is very knowledgeable about mice he is very thorough and personable. I feel comfortable with the fixes he has put in place and the suggestions for the future fixes.
Mary Taylor
I had to call 5 times to finally get a customer service rep that knew what they were doing. 5 stars for the last rep I spoke to. 3 stars for the company training
Xiao Long Huang
Great people. Angel in customer service is great to work with. She really cares for customers and goes the “extra mile” to help.
Chris Bentley
Worked with EcoShield for 4 years, 2 residents. Very communicative and on time.
Shayne Zurn
Florentino was very helpful in closing out my account. I was moving to a new house and no longer needed extermination service.
C & S Kiehn
Garrett did a great job explaining what would be done. He answered all questions. Very personable and was so professional.
Geoff Spades
Connor McVoy did a great job. extremely professional and made sure all concerns were addressed. Appreciate the job he did!
Ralph Bistodeau
Eager to lease and very cordial rep. Dominic did a very good job. Responded to my wife's concerns.
Scott Hagen
Dominic came out on time, professional, and got the job done in no time! He called in a service specialist for areas he could not get to that he noticed needed additional needs. Thanks again!
Larry Collins
I called customer service today and was fortunate to speak with Jerica. She was courteous and pleasant to talk to and took the time to listen to all questions about my account. Jerica quickly answered the questions about my account and has since followed it up with a email going over what we discussed. Jerica makes EcoShield shine in customer service!
Elizabeth Sheppard
Dominic was very helpful and professional during our service. We hope that he is our technician again!
Paul Cross
Dominic did a patient and thorough review of our situation, called things to our attention that we hadn’t even been aware of, and treated exterior completely. Explained the treatments, was very personable - great guy. (They are VERY fortunate to have an employee like Dominic.)
Joan Bliss
Garrett Guzman was very helpful and he knows his business. He was professional and offered good info and advice. Thanks Garrett
Ross Welte
Both Dillon and Benjamin were very professional and courteous. They were very detailed in their explanations and did a great job answering our questions.
We have been very happy with their service so far!
Pedal Rausch
Jessa was great! Very professional, thorough and informative! I hope she services my house again!
Kyron Tarmann
Jessa Hill was an amazing Tech! She listened to all of our problems and addressed them in a prompt and professional manner! She was very informative as well, she knew exactly what to do and explained the process of what she was doing and how it would keep the pests away! She is a great asset to the eco shield team and we hope she comes back to service our home again!
Tanya Peters
I wasn’t happy with the after service they were bees and walls everywhere I kept calling for them to come back out they showed up a month later but it was already too late I had went out and bought four cans of wasp killer myself and had them chase me around the backyard just so I could take the children back out to the playground the customer service was great thank you and I appreciate that
April Mahmarian
Tim was very thorough in going through the issues I was having. He made recommendations based on my situation and it didn’t feel like a scripted “one size fits all” response. He treated the ant areas I pointed out as well as the perimeter of those areas. He also gave clear directions as to when to look for improvements by and what day to call to schedule service if needed again before my son’s outdoor birthday party next week.
D H
I was initially concerned about responsiveness but I was contacted shortly after emailing by salesman, Michael C and Franchise owner, Justin who assured me that my appointment was cancelled successfully. (My s/o had already booked a different company).They both showed that they care about customer satisfaction and I will be reaching out to them when I require pest control in the future!
Daina Oldham
We’re so happy that we signed up for ecosheild to service our home. We were so tired of the ants in and around our house. The young man that did the service was professional and friendly. After a few days there were no more ants.
val boeser
Always polite and courteous
Detailed email as to what had been done
Talked with Collins today and she took care of everything for me
Mallory Holmvig
I will never use another pest control company!! I signed up for ecoshield last summer and usually I get mice in the winter and so many spiders/ants in the spring and summer and I’ve had none so far! I’m so so so pleased with my services :)
The guy I signed up with gave me his number so that if I had any questions or concerns I can contact him directly to avoid wait times on the phone with the office. I’ve experienced nothing but amazing service with this company and will continue using them!!
Scott Royce
Great professional company! Did alot of techniques to keep pest away! Would definitely recommend to a friend!
Kelly Deutsch-Swanson
They were the most informative and helpful tech we’ve had so far! Hopefully they will come back to us next time!!
Sara Chars
Xeng is a great technician. He is very informative, knowledgable about all pests, and answered my questions. In addition to all regular treatment around the house, he added a bait station to be preventative against rodents that were rampant last year. I especially like that the products are plant based. Not all techs have the same level of professionalism or knowledge but the ones that do are great!
Jose Romero
Bryan C did an outstanding job. Getting rid of our ant problem. Very professional. I would highly recommend his services.
Barb Ruberto
Jackson listened to my concerns and did the inspection. He was very thorough and explained a plan.
Amanda L
Alexis was very helpful, kind, and professional! Huge thank you to Alexis for helping me with my account! We have had Ecoshield since 2020 and for the past few years they have helped immensely with keeping our property protected from pests. Thank you!
P P
Coley did an amazing job and answered all the questions I had! He took the extra time to double check everything to ensure customer satisfaction. Nice job!
Alicia Krousie
I may be a little bias because I work here but wanted to give a 5star review to Lindsey our new office manager! She and two thers are finally in the office working together to help us keep in contact better with our customers. We have had hiring issues in all departments for sure. But thank you Lindsey and the girls at tthe office in St Louis Park.
Diego Huerta
Guys honestly it’s hard to find a company that works as responsible as this one. Bryan was extremely helpful the whole time he explained to me step by step on what they were going to to do!!! Extremely personal will definitely refer Bryan to all my neighbors!!!
Britt Goodsen
Cassian, Tanner and Josh were fantastic from start to finish! We’re happy to use their services and will continue to do so!
Allison Holt
Shelby provided the absolute best customer service I have experienced in a very long time. I had a problem and she resolved it with professionalism and prompt attention I am 100% satisfied customer. She is an asset to EcoSheild.
Pakou Pha
Coley was very knowledgeable and resourceful. Gave me in-depth answers and did a thorough job!
Tim Kneefe
I was impressed with the professionalism of Nate Burns when he came and performed the first inspection and pest treatment. I'm looking forward to good results.
Leslie Kimes
Marcus was prompt, friendly and fast! Thank you for your continuing good service.
CT Neal-Herman
Imani, the Customer Care Specialist who answered the phone, really lived up to her title. She was so great at getting me onboarded and all set up. She was kind, inquisitive, supportive, and funny as we discussed what I needed to rid my house of. I told her that I had two young kids in the house, and she made sure to note that to the scheduler so I could seen quickly. Caring for customers is definitely her specialty!
Brian Najera
Joshua D is a great ecoshield representative he is awesome at his job very professional such a big help
Cathy Ballot
I had Connor do my extermination this time and he was so understanding of my problem and did some extra steps and gave me suggestions to help me. Very impressive with his attidude for the company and his knowledgement.
Pamela Strommen
Nathan Burns at EcoShield did an excellent job cleaning away spider webs and prepping the exterior of my home for the fall critters.
Patrick Richner
The techs are great. The results are pretty good but I’m having reoccurring issues with their scheduling and have wanted to cancel because of it. Jamie promised the scheduling issues will end. If it weren’t for her, I’d be done.
Sandy Anderson
Conner McVoy was the best Tech yet. Very professional and courteous.
Jennifer Petersen
I have never been able to reach the local office
by phone to ask questions. Finally I picked option #5 on the voicemail and was connected to Bea. She said our local office was suffering a staffing shortage so phone contact was being managed nationally with a phone service. Bea was able to answer all of my questions ans was polite and professional.The 3 encounters I had with employees at my house providing the service was very positive and they answered all my questions and were polite and professional. Once it was pouring rain on the scheduled appointment day and the employee suggested we cancel the appointment, which they did despite the 24 hour notification rule. One question I asked Bea was how do they treat spiders outside in the winter. She said they use a dry formulation instead of a wet formulation. My husband and I were surprised by how quickly new wasp nests formed between treatments. And appreciated seeing them get knocked down.
Tina Xinastle
I started using EcoShield Pest Solutions last summer. I am glad it's safe for children and pets.
I saw immediate results with less ants, spiders and other insects.
The wasps took longer to get rid of, but I'm hopeful that this summer will be better.
We noticed some mice activity this winter. As long as the bait traps had a supply, I didn't see any traces of critters in my home.
The price is worth it, since they will come do extra treatments in between whenever you ask. You have to let them know you need extra service though!
R Jelen
Customer Service was wonderful in helping me with my inquiry. Personal situations caused me to terminate service which wasn't ideal as I witnessed many great products they used. Precious Dianne in Service answered all my questions and provide exceptional service to meet all my needs. I highly recommend working with her as she is very professional and provides 1 stop resolutions.
b c
Christine D answered my questions and resolved my issue the very first time I called. Typically customer service simply is not that good these days but she really came through. Ecoshield will come out between treatments whenever you have a problem. I really enjoyed working with them the last couple of years
Dan Rowe
Jerica Hull helped me with a billing issue. Great work, she was spot on, quick and to the point. That's the way I like it. I don't know what she makes but I'd give her a raise if she worked for me. Thanks
Sharnesha Slaughter
Bryan C. Has went above and beyond to make sure I was satisfied with my pest solution before he left my house. He also gave me great knowledge on ways to keep my home pest free. Thanks Bryan.
Shar from Ace
Darlene Tiarks
Shin was very kind, polite and apologetic. She listened to my concerns and frustrations. The 5 star rating is for my experience with her. My issue still isn't resolved but she did everything in her power. In the event that the correct regional office didn't solve my issue, she provided me with her email do she can help to get it solved
Kaitlin Strand
Connor was personable and professional, addressed my concerns and I appreciated having him as our technician today!
Rick Ballin
The technician was prompt and likable. He was very thorough
in his work.
Gregory Northrop
Dominic was great and super easy to work with! Overall great experience and would recommend to others!
Damascus Official
I spoke with Jen and she was very respectful and supportive. She helped me with all my needs and answer my questions. Jen helped me resolved my complaints.
Lois Baker
Jessa did our service and she's the best! Friendly and efficient.
Steve Solberg
Dominic was great. He treated our outside and inspected the inside traps as well.
Marci Wood
Carlos was very personable and did a great job. He went over and above what our expectations were and he was very thorough.
Dee Cole
Coley was very friendly and made sure all of our questions were answered. He made sure to complete an interior inspection for anything surviving the Winter months. Traps were checked. EcoShield always delivers. Coley was very courteous!
Tamra Lerum
Jaxson and his team are the best. They came to spray for summer pests and literally sprayed the entire outside of our home. They swept up spiderwebs, moved our patio furniture even to spray behind it, and EVEN PICKED UP my son’s shoes so they could spray under them. They literally picked up and sprayed behind everything they could. They are amazing. I have had 3 other companies including terminex and plunketts. This is by far the best company to use. Hands down the best customer service. I can’t say enough great things about Jaxson and the things his team do. Even my kids like him, and know him by name!
Ashley Mohn
I love this company! They always take care of us and their services are outstanding. They are super thorough and the technicians that come are always so friendly.
Kris Helberg
Communication was fantastic and the staff are all very professional and friendly as well as responsive. They clearly explained things and there are no "hidden" costs or surprises.
Frank Goetz
They put together a regular plan to get rid of mice in the home and we’re successful.
Jan Fleming
I don’t remember the young man’s name, but he was experienced, professional, very friendly and on time.
Tammy Mott
Alexis was very kind and helpful when I called to follow up on service problem.
Drew Melendres
Thank you to Jam for helping me complete my service request for service.
Matthew Thomas
I spoke with Denis today and I could not be happier with the service he provided! Very professional and kind, and I am a happy
Customer! Thanks Denis!
Christopher Hagen
EcoShield was prompt to clear our hornets burrow. Their regular quarterly service is excellent for keeping our home clear of pests.
Devan Kato
Louie was very patient and provided great customer service and convinced me to continue with Eco Shield.
Lu Ley
Very courteous, treated property like his own 5 out of 5 stars.
Renae Alvarado
We’ve been using Ecoshield since we moved in last summer, they’ve done about 3 services since then. Ken C. has been doing our service and we are very happy with his quality of work and detail.
John Beam
Nate is very professional and did a great job with insect prevention at my house.
Bob Fury
Professional, courteous, friendly and knowledgeable. The EcoShield team treated me very well and am happy to be a repeat customer.
Danielle Marchel
We started using eco shield for quarterly treatments for millipedes and spiders, and anything else that finds its way into our house. Since starting we have not seen a single millipede in our basement. We really appreciate our technician, Nate D. He is professional, experienced, and gives great recommendations. He does a thorough job and checks in with me after he’s done treating our house to answer all my questions. Thank you so much Nate!
Beverly Paterson
Coley at EcoShield Pest Solutions was very friendly and explained well why we are probably seeing the extra activity by insects.
Stephanie Cannon
Harvey's customer service was good. Which was a pleasant surprise.
Wendy Svensk
Very friendly and professional service. I was surprised at how thorough they were going around the outside of the house. We have used a different pest control service in the past for wasps, and that company just did the bare minimum of what we said was the problem, and charged more money. EcoShield exceeded my expectations. Jeremy was so polite when telling me about what they offer, and he was super patient with me when I asked questions. I really appreciate that and feel like they really care about us as customers. Thank you!! I would highly recommend them!!
Virginia ODonnell
Alejandro was very professional and thorough, he explained everything, and just so friendly.
Daniel Albing
Salesperson signed us up at my door, $150 per treatment, quarterly. Seems like a good deal. Just got the first treatment today, so don’t yet know if it will work. My only complaint so far is that when I got a text that the tech would be late, there was no follow-up with what time they’d come. Showed up an hour and a half after I thought they’d come, but after I called the scheduling line they responded pretty quickly. Will update the review after a few more interactions.
Shannon Kennedy
Zach and Charles were both wonderful and answered all my questions very patiently! Wonderful service - thank you!
Angie Rouse
They do great service and it seems to help.
Alexis was very helpful on our call.
Anthony Brunstad
Started my first set of treatments/applications Aug2020 after about a year at a new house. I was impressed by the courteous, professional, and non-pushy sales rep and the diligence and attention to detail exhibited by the technician. With young kids and pets at home, I was happy to find EcoShield for our pest control solutions. I'm excited to come back and update the review this fall based on my perceived effectiveness of the service. UPDATE: Second quarter service in December required zero in-home attention due to high effectiveness of fall treatments. Very happy EcoShield found me.
Life of BROZYcart
Grace was very understanding when I called her freaking out about mice in my house.
Debra Oman
Nate Dudgeon introduced himself and went about his work. He seemed efficient and knowledgeable.
Azeena Kanhoye
Have had a great experience with eco shield so far. They have been good with scheduling and coming back out if needed at no charge. Shelby in customer service has always been nice and always acts professional on the phone calls.
Edie Beale
Jen was very helpful in relaying my request to the local office and getting us coordinated
Karla Mack
Denis was a great customer service agent. He listen to my needs and exceeded them.
Alexander Meyer
Dalia P helped me get things figured out for the upcoming year at my property. Originally was going to cancel (it wasn’t bad service or anything, just wanted to cut back) but she kept me for at least another year. Very friendly, thanks Dalia and EcoShield
Alana Tirimacco
Today was our 3rd visit from EcoShield Pest Solutions. Just like the other technicians, Nic the inspector was very professional and spent time reviewing what he was going to do with me. He thoroughly inspected the interior and exterior of the home and then walked me through the quote line by line. The service is significantly more affordable than competitors. With the first 2 visits we were very pleased with the results as we now have no indoor spiders or moths! Highly recommend!
Brian Peters
I've always had good experience with EcoShield. They arrive on the scheduled day, and respond well to follow up requests. Xeng and his trainee today were very good.
Derek Rode
Technicians were friendly, informative, and showed up on time. No longer have carpenter ants entering my home. When I needed to reschedule service Delaney was there to help and took care of everything for me. No complaints.
Damien Hildman
Marcus was great! Very friendly, efficient, and seemed knowledgeable about their product. We love this service and have been impressed with how well it works.
Lindsay W
We use them for prevention. They are always so easy to work with. This last time Ken Childs was our rep and he had great customer service! Would recommend.
Colleen B
Overall, for the company I have been skeptical of their service until today. I was VERY pleased with the technician who came out for our regular quarterly treatment. He came during the scheduled time frame and let me know he was there. He took time to answer all my questions and walked around the house to discuss a few areas of concern. I hope to have him as our technician on future visits.
menbere molla
Shin provided excellent customer service. He did everything to kero us as customers. Thank you Shin. Wish we met you before our bad experiences
Amanda Taylor
Routine preventive care. Great at communication and timeliness.
Updating 8/19/21 after having service for about a year
Cory was friendly and super helpful at explaining some other things we can do to help with the springtails in the house. I appreciate that he called a half hour in advance and did a thorough job. Thank you!
Mandee Brady
The techs have always been thorough, polite and listened to our concerns. They are very knowledgeable, and the package we received was a very good value. We have problems with ants and we have seen a difference and it's only the second treatment.
Jason Albers
Great job by Bryan. He got everything I asked and did it in a professional manner.
Chris Lappen
I spoke with Courtney J. at Ecoshield and she helped answer my questions and lower my bill! Real easy to talk to and very responsive to my needs as a customer. I hope to talk to her next time I call in!
Charlie Glasser
Vincent Simon did a fantastic job. Very personable and efficient. They were able to remove all cobwebs and gunk from the exterior of my home. So far so good, no bugs all over the exterior of my screen porch yet!
Renee Hunzelman
Cameron was very professional! Thank you for checking our attic on a very hot day.
Earl McLain
I would like to give a huge shout out to Delaney. I called in regards to my treatment next week. She answered all my questions and scheduled additional services for me in a very prompt, polite, friendly and professional manner. Thank you so much!
Phal Ku
The customer service is helpful 👌 👍 😀 Willie's Over take time to answer questions …
Renee Quinn
I have been very impressed with the EcoShield employees I've worked with. Martessa came out today to see about something that is biting us while in our yard The routine service we have had has taken care of everything we could have asked for. She was very professional, identified what the bites could be from and provided a plan for resolution.
Jessica DeForrest
The technician was super friendly, prompt, thorough, and professional. This was only our first appointment with them, but its a night and day difference between them and the company we left!
Update (12/2/2020): we continue to use EcoShield. They are friendly, very informative, and do a wonderful job. I highly recommend them!
Anne Ryan
Carlos very professional. Cared about our dog getting outside with the products you use. Good man!
Jayme and Vincent Palodichuk
All in all, we have really enjoyed Eco Shield. The first few times they were out here we didn't notice much difference at all with the ants, mice and bugs, etc. We have talked with several individuals over and over and they have sent people out here a few times at no charge. We had some nests in our attic and come to find out we had very old insulation that doesn't kill the bugs and they just hide in it. We were paying a very high heat bill as well so they were here today and Andrew and Tim did amazing job. They even cleaned up the huge mess they made, which NEVER happens when people come do work on your home. You are usually the one cleaning up the "aftermath of destruction" These two did great.
Alexander Gable
Courtney J was very nice and professional. She was able to resolve the issues in my service plan in no time at all. Great customer service rep.
Lam Cao
Nate was very polite and took his time like a professional. Answered all my questions and concerns.
Ashlee Bekish
We've worked with Kenzie for sales/sign up and Nick for service. Kenzie was super knowledgeable about the business and services offered without being pushy. She was a breeze to work with and genuinely seemed to care about our concerns.
Nick was professional and incredibly thorough. He talked me through everything we were getting with our quarterly service, and gave us some detailed estimates for future exclusion work we need do. He also did a great job putting my mind at ease, and I know we're in good hands with him treating our house. I only wish he'd be our service tech every time! He's amazing!
Nan Paciotti
I am writing this about a certain person whose name is Aries Dela Cruz. I had the very good luck to have reached this man after many, many attempts at calling EchoShield and emailing them due to an issue with our service. Aries listened to my problem, was super helpful and super friendly and decided to personally make sure everything got resolved. He truly has gone above and beyond to help me out. It's still in progress but I trust Aries will do what he said he do to help me because I've been extremely impressed thus far. Thank you to Aries, the company needs more customer service team members like him.
Jamie Heidt
Arrived on time, was professional, polite and thorough! Explained what he was doing and why. Great work!
James Stanke
Vern and Justin, the 2 technicians who showed up for my property’s initial treatment, were professional, courteous, and eager to provide the best customer service possible. I am not able to provide commentary on the effectiveness of the treatment as this is the first one. Time will tell whether this will provide the desired results. If the product is as good as the service, I will be pleased.
Joy Full Life
This company has been really great to work with for the past year. They communicate so well and show up on time and are very professional and polite. They have different options for payment and come whenever you need. A few days after they came last week a hornets nest (or something like it) showed up on the deck and they came right back to take it down. Highly recommend for so many reasons. We have never had any problems with pests beyond what I mentioned above, but we like the peace of mind that with this company we won’t have to worry about it.
Alejandra Jimenez
Carlos came by today and took down a wasp nest on the tree in front of my home! He was kind professional, thank you so much!
Avantika Sharma
Dominic Meade was very good and did a great job!
B Bestul
Nate did a great job and answered every question we had. Very professional!
Anna Majors
She was awesome and resolved my issue quickly!
Saravanan Durairajan
While the service people are courteous and professional, I don't know about their product and whether it is effective. They tout it as organic. While they sprayed for wasp control, my wife and kids had been stung by the wasp within 2 days. They came back and sprayed again, but my wife was stung again. I got $2 spray from Home Depot and took care of the wasps.
But the ant activity reduced and mouse activity was nil. So it is a mixed for me.
But watch out for their sales guys. They are usually bait and switch and want to get you signed, without much info. You cannot cancel if you dont cancel on the correct day and if you dont, you are signed up for a year.
Patty Hable
Patricia did an excellent job helping me with my concerns
Nkechi Anyamele
Joseph was just by our home and he did an awesome job.
Very polite, professional and thorough.
He did a great job inside and outside our home. This is the second trip with Ecoshield and I am very impressed with the level of service and professionalism exhibited by the service technicians.
With this second trip by Joseph and the thoroughness with which he did his job, I will definitely recommend Ecoshield to friends and family
David Lovelace
Big shoutout to Epiphany and the GM, Robert, for handling a previous poor experience I had with a gentleman from their org. Everyone has a bad day, so I'll throw the unnamed culprit a bone, especially since Epiphany and the GM cleaned up his unusually profound mess beautifully. Once the job in question is finished, I'll come back with a final, detailed review. Until then however, I do applaud the customer service, as anything short of excellence in how they handled my situation would have resulted in me taking my business elsewhere.
Stay tuned for part 2. :) In the meantime, thank you Epiphany and Robert!
Margaret Allenburg
I gave our technician a 5 because he was very thorough and helpful when asking about solutions for problem areas.
Max was easy to talk to and accommodating. I do not know how products rate yet, but the sales and service have been impressive!
Vincent Palodichuk
Today I had the pleasure of having Fred as my service technician. Fred was absolutely awesome. Not only did he refill my existing bait station but he added another one as my wife was concerned critters were entering our home. Fred also took care to seal any potential entry points that critters could enter from. Fred also reminded me that I don’t have to wait for our quarterly service if we run into a problem or need a touch up; and there is no additional charge! How amazing! Fred, not only did you make our day with your service, but also with your professionalism and outgoing personality. So thank you Fred for giving us a Halloween Treat instead of a trick!!
Mark Jager
Tristan stopped by our home the other evening and explained the benefits of the services his company offers. He was extremely professional and knowledgeable. How could we say no??? Within 24 hours they were at our home !!! We are pleased with their prices and their prompt service. We highly recommend.
Debra Long
Great service! Technician was super service oriented and knowledgeable 👏🏼😁 …
Suzanne shattuck
This company has very good customer service both with the experts that come out and their office staff. They're very explanatory of what they're doing and how the products work. They communicate well with emails and texts to remind me of upcoming appointments. I highly recommend this company.
Clay Harris
Update: the guys who’ve come out have been fantastic. But they’ve rescheduled a ton. It is unclear if I need to make the appointments or if they do it. Their communication is very poor. As a result of their poor communication, I have TONS of ants. What am I paying for?!? As I said, when they come, it’s good … but they don’t often come.
I was told that their summer help is not as helpful or reliable. Regardless, I dropped them two stars.
Original Review (5 starts):
So far so good! JJ came to our door and was kind, patient, and informative. He was willing to explain everything and be respect of my decision. We have it a shot and so far so good. I had them come back out because I saw some more ant hills. They came back within a few days and retreated those spots without charge! Here was my review of one employee:
Isaiah was kind and patient. He took time to explain what he was doing and why. He continued to ask me if I understood throughout our time to make sure we were getting all of our spots that needed to be worked on. I would love to have Isaiah come back and do work on our property anytime! Other than JJ he is the nicest employee I’ve yet met.
Ashley Kintigh
I am incredibly impressed with the service from Chase at EcoShield! They took their time carefully inspecting the entire outside of the home, finding a wasp nest I didn't even know was under they deck. All the cobwebs were cleaned up and the house looks so nice now. To those thinking a bottle of spray from your local big box store is the same thing - nothing compares to this service.
M THAO
Carlos Sanchez the terminator came out to service my home and took care of mice. He was nice, professional and did what was asked of him. Although it was the middle of winter, he listened to our concerns and got right to work with the external treatments in the snowy weather and inspected indoors in target areas. Very respectful too!
Jud Murchie
My initial visit was great and Vern was fantastic. Explained everything thoroughly, walked me through what they were doing/the plan, and let me know what to expect. They were also effective: when we opened the garage this morning the moving ant mountains we’ve been used to seeing had disappeared!
UPDATE: Follow-up Visits have also been great! Nate came out this week and explained everything, helped identify potential sources of access for mice and added a few bait traps to address. Was also very thorough with cleaning webs around all windows, eaves, and the garage. Thanks, EcoShield!
Gn
Great service. He took time to investigate where rodents are coming into my home and explained what I needed to get to close open holes. He put down devices outside and in the garage to keep rodents away. I'm very happy with service provided. Thank you, Customer Gwen
Kirstin Jones
Jennelyn Perol was so lovely and understanding of our situation and helped sort out a very difficult problem for us at a complicated time in our lives.
Angeline Larson
Although I’m sure your services are great, I didn’t really appreciate a door knocker soliciting at 9pm on a Monday. I was just getting my child to sleep. Just a little too late to be door knocking, I know most elderly folks are sleeping rn too. Just had to share.
Sam Lindell
I had a great experience with this company. They were efficient and responsive with there services. Will continue to us them for a while!
Brya Norberg
They showed up within their 3 hour window. Were very respectful and professional. They explained again what they were going to do and when they would be back. Our tech was even nice enough to hand me a package that had been delivered before they got to our house. Excited to see the difference the first service makes.
Saysetha Philaphandeth
Joshua did a great job with the customer support chat/call with my issue and solved my problem
Tasha Steinmetz
I am very impressed with Eco Shield! We have tried a few different companies and these guys are by far the best. I ask a lot of questions and call anytime we have an issue. (Like a new mound of ants or a friendly spider in the corner) The customer service is amazing and the technicians who come out are always friendly, personable and do not make me feel rushed. I recommend these guys to all my family and friends and neighbors!
Colleen Hollie
Dalis was great he was treating my neighbors house and got us scheduled. Grant came out to treat our house, he was also amazing. He walked through everything with me and was very understanding and kind with my kids. Will definitely recommend and have them treat our other property.
Cindy Curtis
Kristine M Was very helpful on the phone as a customer service representative to assist me with my questions about spiders coming back after service and making sure that my account was paid.She was professional and thorough. Cindy Curtis
Joel Thorland
Great service. Xeng was very friendly and explained everything he was going to be doing. Listened to my concerns and addressed them.
Mike Eyerly
EcoShield does a good job keeping our unwanted pests under control. I had a billing question that Aldreen L. did a great job assisting me to get resolved. Planning to stay with them another year!
C Jenkins
Jason was my tech today. I found him very friendly and respectful. He quickly made me feel comfortable having him work at my home!
I also appreciated the way he spent time explaining the service and what he would be doing today.
I look forward to working with him.
Melissa Markfort
Jessica was wonderful, super professional, prompt and curteous.
Bryce Howitson
The corporate business structure of a recurring service contract is possibly a bit miss leading but bugs aren't a one time problem so this makes sense.
The local group have been amazing to work with. Techs know their stuff, are nice to deal with and haven't had any problems with our dogs who think they're the center of any visit.
We've had all our questions answered and they've even identified potential problems that we didn't know about as new owners of the house.
It's early in the season so I can't really comment on the effectiveness of the product (boxelder bugs in the fall will be the true test) but all the interactions we've had with the team have been great.
Steve O
They were on time, explained what they were going to do, and then asked if I had any questions. They were professional & quickly performed their duties. This is my first experience with EcoShield & this has been a good experience. I’m hoping for great product results.
Karen Pettigrew
Thank you Shelby for you professionalism. I have been laid off and planned cutting corners and this was going to be one of my expenses to cut. She helped to reduce my cost until the next quarter and also helped to reduce the cost going forward. Thank you again. Now that is GREAT customer service! Give her a raise!! Karen Pettigrew Hoskin
Adam Williams
Got half the service the sales person promised, called him and now waiting for a follow up, hopefully they come to finish the job, UPDATE, so they came back out and did an excellent job this time. There is still some confusion about how much of the yard they treat, we were told they go out 25 yards from the house, but they only go out 10 to 15 feet. Very professional the second time
dean bjerga
excellent service! This is the second time out here for rountine service. Again, remembered to close the gate and even locked it.
Alyssa Maria
Eco Shield has been a God send! I used to have carpenter ants that no one could get rid of. I was embarrassed when my friends came over and it was just gross. The salesman explained everything so well and he was really nice. Then, the tech came and was thorough. I haven't seen anymore ants!!!! I'm so happy I found these guys. I definitely recommend Eco Shield. I've tried other companies, but they really didn't follow through with everything and even when they did spray the ants came back.
Barbara Lux
Very knowledgeable and friendly employees. Also very quick email response to a question I had. They were on time and wore masks due to COVID. They put down traps to get mice in the shed and made sure to tell us not to let the dogs near them, which was extremely helpful since we frequently leave the shed open while doing yard work! So happy with them!
Jim Saelens
Ecoshield performed a first time inspection for our family, and I was very happy with the solutions they had for our home. Love their products, that are kid and pet friendly, since we have both! Still new with this business, but I like what I see so far.
Adam K
Very professional and friendly! Explained their terms and service clearly. Also hooked me up with a new cologne idea to buy. 😀 …
Sarah Tungseth
Joseph was very thorough and helpful with his treatment session- especially with doing a thorough indoor and outdoor mouse assessment and blocking holes into our house, and giving us an idea of how to better mouse proof our house. Great customer service!
LYNN ST JOHN
I was very impressed with Justin who signed me up for this service and also Keith that performed the service the next day! They were very professional and right on time! I was very impressed with everything that Justin told me and readily signed up although it is too soon to tell if everything works like they said but I’m guessing it will.
Judy Skeie-Voss
A very nice young man came to my door. He said his name was Vinny. He explained he was with EcoShield. We had a very nice conversation. While I didn't need the service - thank goodness - I would recommend them for your initial inquiry at least.
JEN W
The technician, Garrett was very friendly, patient with my questions and thorough to resolve my concerns.
Peter De Rose
Great people! Kenzie takes care of you sales-wise, Nathan one of their techs, took my concerns seriously and did everything possible to help me out with my bee phobia! 😆 (I'm a baby when it comes to bees). Myself and DeRoseInsurance.com highly recommend them! …
Andy Overby
Revision 9/3/2020. The service team seems to be constantly rotating and it's been a mixed experience of people who know what they are talking about vs. just waiving a duster around the house. I was using this service for prevention vs. extermination. Continuing to see wasps on the house and in our trees. The team is friendly and no negative feedback there. It's hard to justify the quarterly service fee for 10 - 15 minutes of work.
Erik Dikken
A salesman stopped by from EcoShield and I had been thinking about hiring pest control so I gave them a shot. A tech came by later that day, was very friendly, took the time to explain everything they would do, and gave me a recap when they were done. A+ to work with.
Janet Bezdicek
Louie was very persistently professional handling my account today.
Kelly McDyre
Cameron and his colleague were thorough and answered all of my questions with confidence and ease. They were on time, respectful of our space and got in and out without a fuss. Good service and a competitive price.
Kelly O'Neill
Very responsive , answered questions. Informed me of keeping pets inside till solution is dry.
Brian Kuhns
I have been working with ecoshield since moving to mn in may of this year. They have always been friendly, professional and easy to work with. I signed up for the quarterly service and they always check in to see how things are going, explain what they are doing, and ask if I have questions.
Emilie Maierhofer
Marianne was thoughtful and helpful with my account changes.
Brittany Merino
Jason performed our service today for our first visit. I highly recommend he and Ecoshield to anyone looking. I love nothing more than service with a smile. As small as that may seem, in our world it makes the biggest difference. It made me happy to work with an enthusiastic, caring group of people and I am glad to be with this them on our NO-bug journey. Thanks, Jason!
Maureen Johnson
We have only had two treatments, but thus far we haven’t seen an ant, spider, or box elder bug yet! Tim was our tech today and he did a great job! Very professional, thorough and friendly. He assured me if we did see any insects before the quarterly treatment to just give a call and they’ll be right out. I am seriously impressed with the level of attention and professionalism we have received from everyone, Nick, Tristan, Tim. They thoroughly go over everything they’re going to do that day and ask if we have any specific concerns or areas that need more attention. Now THAT’S customer service.