Reviews of Ace Exterminating. (Pest Control Service) in Louisville (Kentucky).
Ace Exterminating
1920 Losantiville Ave, Cincinnati, OH 45237, United States
Description
Information of Ace Exterminating, Pest control service in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Ace Exterminating
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–12 pm
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Friday
8 | |
---|---|
9 | |
10 | |
11 |
Reviews of Ace Exterminating
David Ferguson
We have used Ace to protect several homes for over 5 years and are very happy with our service from Robin. He is skilled and efficient with our treatments and responsive to any concerns we have . I would highly recommend him and have promoted your services to several neighbors.
Raine
Ace Exterminating always does a great job providing extermination services for my home. I initially called them last year from my friend's referral to handle a wasp nest above my front porch. They came out quickly and took care of the situation and I have not had that problem since. I have a yearly agreement for quarterly extermination services. My service tech, Jonathan, is very knowledgeable, prompt, friendly and patiently answers all of my questions. He does an excellent job exterminating the inside and outside of my home. I look forward to continued service with Ace Exterminating Co.
Megan Lamkin
I've used ACE for several years and they're a great company! We found termites and ants in our garage a week ago. They came out and inspected, marked no drill zones, and installed my termite bait stations all within 6 days!! Also, they're very reasonably priced and friendly to work with.
Dale Norris
We received a scheduled service visit on Monday 4-18-22 from ACE Exterminating by Marcus (technician). Todays service was "Outstanding" as Marcus was very professional, friendly, thorough, responsive and would welcome him back. I would recomend Marcus for Employee of the week / Month should you have an Employee Recognition program.
richard stevens
Our experience with ACE exterminating was wonderful. We were moving houses on a Friday and found these tiny looking bugs in our couch. Obviously this made us very uneasy and was freaking out at the possibility of them being bed bugs. We tried calling multiple extermination companies in the tristate and none of them were very helpful. When we called ACE they were very friendly on the phone and understood the time crunch we were under with moving. We were able to send a picture of the bugs to them via text message. Instantly they were able to put us at ease by telling us they were varied carpet beetles and were common with new furniture that was kept in a warehouse. They put us on the schedule for the next morning, the technician was extremely friendly and knowledgeable. They treated the bugs in one treatment and decided it was a very minor case. We were able to finish moving the same weekend.
Caitlin Geary
Based on other positive reviews and their low price, I chose to go with Ace. They were friendly and responsive from the start and promptly scheduled my services. Dwight was extreme professional, friendly and COVID conscious. He walked me through my home and showed me where he saw critter activity, put down traps, and explained how I can fix it from happening in the future. He took care to explain to me the processes he was working on for remediation and for the future preventive maintenance. Going with them was a great decision and would highly recommend them to anyone.
Lauren Gantzer
We use Ace for all of our pest control needs. They are quick to reply to messages and quick to dispatch for services. The cost is minimal. We have been nothing but happy with our experiences with Ace.
Langston Joiner
Excellent service. ACE did a good job of mitigating the mole issue in my backyard. Their prices are fair and im very satisfied.
Emilie Bok
Excellent service! Ants are so bad every summer and they make them manageable. Also helped with a fly problem and somehow kept the mice out of my house all winter! Very happy!
Shay Wolfe
This was my very first time using ACE exterminating and I will for sure be using them again. Super helpful and very personable I thought. I had Dana (account manager) come out and tell me step by step of what to expect when my tech comes out. This was very helpful since this is my first home and I know nothing about termites. Marcus (service technician) came out and he was extremely nice! We talked for a bit and laughed! He explained everything he was going to do and was in and out pretty quickly. He was also on time! Overall, my service was Phenomenon. I would definitely recommend this Company to future customers!
Le-Tara Haugabook
I had a really good experience with Ace. I called a little over a week ago after seeing one too many mice. I spoke with David, who was absolutely wonderful. He was able to get someone out the same day. The first technician that came out was Rodney and Jonathan came out the other two times. They were both really nice and very professional
Sarah Newman
Friendly, professional, knowledgable, very responsive. Really great to be able to get help over the phone, diagnosing my problem and saving me time & money.
Sharnoosh Shafie
We had a yellow jacket wasp problem for quite a few weeks on the outside of our home where they were also making their way to the inside. The exterminator had to treat the outside area two different times before they were gone. It’s been almost a week now and we haven’t seen any! Thanks for the great customer service and thanks to Matt for taking good care of us. Recommend!
Amy Hickman
Mark the technician was just an outstanding person to deal with. He went out of his way to help my family and was so kind and efficient. He even left us his phone number to call him directly with any concerns. I am absolutely pleased with the service and response that I received starting with Darrell who I spoke to on the phone to set up the service to Mark who did our treatment the following day. They were both so kind & quick to respond. Wonderful experience!!!!
Gregory Appleman
We just moved into our new home and had a few issues with spiders, wasps, and yellow jackets. Ace was extremely easy to work with. They were able to get here in only a couple of days and did a great job with the service. I am very satisfied with the services they provided.
Arnika Stills
I was not overly impressed with my service. When I purchased my package I was given thorough details of what would take place upon arrival (I.e. thorough inspection of the house for signs of rodents, spraying around my house for other pests, etc). In my case, I kept getting asked what would I like them to do...as if they weren’t sure what to do next. I had to keep bringing up the services I was told I’d receive on the phone...at which point it would be performed. For the price, I expected more and unfortunately I paid for a yearly package so I’m stuck for awhile.
Bekki Rennick
We've had a great experience with Ace Exterminating so far. Dana and Mark were friendly and knowledgeable, and helped us with our ant problem. We're looking forward to working with them quarterly to make sure our home stays pest free.
Maria Barrow
We have been a customer of Ace for over 20 years. The technicians and inspectors are always familiar faces, and they are always pleasant to do business with.
When I choose a company to service my most valuable investment (my home), I measure them not only by the quality of the work performed, but also by metrics that reassure me they are a solid company, that invests in the business, such as 1) low employee turnover, 2) newer vehicles, 3) uniforms /professionalism of frontline employees 4) office staff that is polite and thorough 5) accurate billing services. In all the years I have dealt with Ace, they have never let me down on any of these counts.
Given that pest control is a repeating service, I would highly recommend going with Ace. They are there if you have a question, they value your patronage and respond quickly when you need them, they are trustworthy professional, and as a bonus, reasonably priced.
Rusty M
Everyone that I spoke to was nice and professional and returned my texts/calls fast, even though I texted on a Friday night. The tech that came out was friendly, professional, thorough, and set my mind at ease by walking me through the entire plan and everything that was going to be done. (Which was also told to me before). I will totally recommend this company!
Sara Cole
Rick was extremely helpful. He explained in detail how to keep my home free of pests going forward, even going as far as to text me the information in case I forget. I'm beyond happy with the service I received. I will recommend Ace to anyone in need of their services. Great company, great customer service.
Tamie Peel
Our experience with Ace was incredible! Everyone from the person who takes your call to the technicians who came to our home were professional, informative, and kind. I will recommend Ace to every person I know who is looking for great extermination services! They set the bar really high! A special thank you to David King who was our initial contact and came to our home first. David was very informative, knowledgeable, and gave us good direction and a plan for how we needed to proceed. And a HUGE shout out to Joe, our technician! He went above and beyond and is just genuinely a great guy who really cares! Thank you so much David and Joe!
Sarah Huber
We had an ant problem and reached out to Ace on a Sunday. They responded within an hour and had someone scheduled to be at our house very timely. The technician was polite and professional and very well informed. When he left I felt great about the service he performed and the plan he had in place going forward.
Nick Pesola
For several years now Ace has done a great job proactively treating both of my restaurant locations. Rick is very responsive and knowledgeable if I ever reach out with a question and request service. Overall, I would highly recommend Ace over their national pest control competitors. I can say this confidently from years of experience.
Nick Caprino
Currently using Ace for mole extermination. I can’t speak to whether the extermination worked yet, as we just started the treatment, but I can say that setting up the service has been very easy. Customer service is good. Reasonable price. No need to be home when they came to the house to do the treatment. So far so good.
Jon Moffitt
Mark is my service provider. He is very friendly and very conscious of cleanliness. He also responds extremely quickly whenever I call for his help. He is personable and professional. I would recommend him and ACE to any of my friends.
Michele Mefford
I’ve had Ace Exterminators for over 10 years now. Unfortunately our house has woods all behind therefore lots of bugs & mice just looking for a home. I love the fact that you have the same able bodied, knowledge person specifically working for you. They’re always reliable and more than helpful with questions and concerns. I also love the discount if you pay upfront for the entire year. I highly recommend Ace. Thanks Dani (my girl exterminator). You’re the best.
Holly Dorna
I got amazing service from Ace Exterminating when one of my tenants reported bites from what could be bed bugs. Our account manager, Tom, knew exactly what to do and got us scheduled with an appointment within a few days. The technician, Joe, was friendly, matter-of-fact, and did a very thorough treatment. He gave me a lot of good information that helped me realize this was a problem that could be addressed within a short period of time. I got the recommended three treatments, and we are all clear. Can’t say enough good about the customer service I received from Ace. They are the pros, and I highly recommend them!
Laurie Little
Ace is the best. We have used a few other companies. Dwight, our regular technician, is excellent. He is always thorough, gives text reminders and is very professional. Good value as well. Highly recommend
Ana Moeddel
Ace has provided great service for a number of years for us. They are super responsive and easy to work with. We use them for regular maintenance as well as for stink bugs. We have not had a problem since they started the treatment.
Audra B. Morrison
I’ve been a satisfied customer of Ace for over five years. They’re extremely reliable and knowledgeable, and their customer focus is great. I took a bug in for them to identify and they were just so helpful and reassuring. I have a maintenance plan and I love the peace of mind (and lack of bugs!).
Sean Foster
I use Ace for both business and residential. Mark is our main technician and he deserves 11/10. He is always friendly, upbeat, encouraging, and professional. ACE provides quick service whenever we need it at a fair price. I have had numerous other companies try to get our business and I don’t even return their calls.
Caroline Good
We have used Ace Exterminating for almost 20 years, with Kevin as our rep. Kevin is the Best— immediately responsive, gives us detailed descriptions of the services provided, and is always available if we need an extra service. We use the bi-monthly treatments for spiders and other creepy crawlies and have never had a stink bug— that’s saying a lot around Montgomery! Highly professional phone staff, also. I recommend Ace to everyone who asks me!
Kaity Pugh
I chose Ace Exterminating after purchasing my first home almost two years ago. I knew I wanted to have my home regularly maintained since I have a wooded area in my backyard. Ace has went above and beyond my expectations. Anytime I begin to see any issues/activity, they come back out to my home straight away and make me a priority. They are a locally owned business that provides a superior service. I can't say enough good things about the two technicians I have had the pleasure of doing business with (Nicole and previously Jim). If you're looking for outstanding customer service, look no further.
Steve Steinhauer
Matt was very professional and arrived right on time.
He was thorough, and took the time to explain what he was looking for while performing a termite inspection on my home.
I will be more than happy to recommend Ace extermination to all of my family and friends, as well as any social media opportunities.
John Begalke
Had a problem with ants that I tried to deal with on my own for a while. Finally called Ace, ants were gone literally overnight! Plus the treatment keeps away other bugs too. Super friendly and professional tech was sent to my home. Highly recommend!
Tom Tressler
Jeff Page provides exceptional service with ACE Exterminating. He is very thorough & remembers to address all my customized treatment services based on our needs. He keeps me updated each service to validate that he completed everything that needed to be addressed & gives me confidence that he is providing the service that we are paying for.
Rebecca Spira
I live in a large apartment complex. I have never had to deal with a bug problem before but it is an issue here at this complex. Nicole has been very informative and helpful when she has been in my building. She goes above and beyond!
Mehran A
I calle 2 other companies for a rodent problem that I had in my house before using them. They both had cost near $1000 and what they described was not a permanent solution and more a temporary
control. However, the person at ACE who I talked to was very informed and addressed all my concerns. They were on time for every appointment, thorough and very professional. And they did it for a fraction of the other companies estimate. I would recommend them wholeheartedly.
Barbara Schallick
Thank you guys you did an Awesome Job. Tom was very easy to talk to to set up the appointment and very informative about what would happen and what to do. Joe, our technician was Awesome, he was very professional and just a very nice person t talk to. He went above and beyond to do what was needed to make us feel comfortable again. We will definitely use them again if ever needing an exterminator and highly recommend them to our friends and family. You cannot go wrong using this company for sure.
Brooke Hater
I was in contact with Dana about a potential bug problem at one of our properties. He was incredibly helpful and truthful and didn't try to “sell” us on anything. He took the time to explain everything as well. He came over literally the same day we talked. If you want someone trustworthy with experience, go with Ace!
Laura Gardner
The products Mark has used have been very effective in dealing with our pest control problems. No matter what the problem has been, Mark always has the solution.
Mark is very efficient in his work but thorough. He is very personable and is always friendly to everyone in the household. It is always a pleasant experience with him.
I would recommend this company and Mark to anyone.
Thanks!
Laura Gardner
Margie Couch
Dana was quick to respond to my request for inspection and didn't hesitate to offer a cost effective, professional treatment at a fair price. Courteous sales and service people who are knowledgeable are extremely hard to find. Ace Exterminating prides themselves on providing quality at a reasonable price and that's what I received from them. They will be my go to people for any pest control needs.
Marcus completed the contactless service without any hassle for me and kept me updated throughout the process.
Xian Wang
I found some termites in my back yard a week ago and was quite concerned about it. So I did a search online for local professionals who can help control it. The ACE Exterminator was the first result of the search with the highest number of reviews and ratings. I sent in a request email and got a call back very soon. The caller, Mr. Plau, was very nice and sounded very professional. He came to my house to survey the situation as scheduled. He was indeed a very nice guy and answered all my questions. The installer came to install the termite stations right on time as scheduled and also very professional and friendly. I did also get a call from another company to try to get my business. They scheduled a come in survey but never showed. They also said they would send me a quote and it never came. Between that company and ACE, the choice was very clear to me.
Jeff Sudkamp
They were on a twice a month contract for rodent control and always did a very good job. When we had a situation come up with other pest they would respond within a few hours. We had SQF audits and never had a pest control issue. Their employees were always professional and friendly when they came in. We used their electronic rodent stations inside the building and they worked very well.
Bob Anderson
Our service tech, Jim, is without a doubt the best we have ever had or could hope for, and that includes the whole staff at Ace Exterminating.
Jim is very knowledgeable, kind and has a great personality.
Any issues we may have are promptly taken care of.
Two thumbs up for Ace Exterminating!
Shannon Jody
We have been using Ace for since we moved into our house almost 4 years ago. Initially for a rodent problem inside. Once that was handled we decided to do the quarterly treatments and rodent traps outside. We’ve had no issues at all since. Dwight does our service and is always very helpful when I have any questions.
Michael Wolkoff
Our technician Dwight is great! He always clearly explains what he is doing and makes sure to answer all questions before he leaves. Whenever we've needed help after business hours, Ace has always been able to get someone to our house the next day.
Dayna DeFilippis
The entire process- from consultation and estimate to installation- was straight forward, quick and seamless. Both our sales rep and technician were on time, friendly and courteous. There were no hidden fees and the price was very affordable. I would recommend Ace Exterminating hands down.
Todd Wenning
Kevin does a fantastic job treating our home every quarter and genuinely cares about his service to us. What I appreciate the most is that if something comes up in between treatments, Kevin responsive and, if needed, will promptly make a site visit. If not, he'll nevertheless educate me about the type of bug I'm seeing and why and how they might be getting in. Other services have tried to get me to switch and offered a lower (initial) price, but you don't find great service people like Kevin everyday.
N. Koma
We had Elvis came in to our house to exterminate our mice problem. Elvis is very experienced and professional so that He was able to put the baits in right places. We can see the quick results within the first 24 hours.The mice issue in the house completely resolved within one week. Elvis Certainly provide a thorough service and follow up visit was as good as the initial visit. All of the customer service people were very helpful and very responsive as well. I would highly recommend it for mice extermination.
Donna Bruce
We had the shocking experience of a rat getting into our home! I called Ace Exterminating in a panic explaining that my husband had been alone in the room with the rat trying to take care of it. Ace rearranged other appointments in order to send Jeff out to see us right away. Jeff came to our home wearing a mask, gloves, and booties over his shoes to protect our carpets! Within minutes Jeff was able to trap the rat and get rid of it. He thoroughly inspected our home with us inside and out to try to discover how the rat got in. He set several other traps and was planning to come back 2 days later. That night my husband thought he heard 'scratching' sounds in our pantry, he texted Jeff and Jeff made an unplanned trip out to set more traps and look around! That wasn't even part of the plan we paid for so he just was concerned for us! He came back two more times and recommended we tape up an old cast iron pipe in our laundry room which could have been a means for the rat to get in. I was super impressed with how professional and thorough Jeff was and how kind the people were (Dana and the sweet woman who called me back). They had a lot of empathy for our situation and took immediate action to help us. I would HIGHLY recommend Ace and their technician, Jeff. Thank you for the great work!
Christina Elsass
From consultation to installation, Ace has been extremely responsive and zero hassle. We are launching a new business and with all of the stresses of starting up, we are extremely grateful and satisfied with the level of support we’ve received! We look forward to working further with Matt, Kris and the team!
Karen Flach
Ace responded quickly to my phone call regarding bugs in my house. My regular service person, Dani arrived less than 24 hours later and sprayed inside my home and outside. She also noticed carpenter bees on my railing and treated those also, since they only eat my wood. Dani was efficient, professional and communicated very well.
Marilyn Baldwin
I couldn’t be happier with the Service ACE offers. They respond quickly and have gone above and beyond in helping me out with any problems that I have. They take all the time in the world and explained everything very carefully. Once they have been there, I have never had a problem with any pests after they leave. Darrell is great! Another pest control company found no termite damage but Darrell knew where to look and found it right away and fixed the problem, plus he told me what I would need to do to fix where the termites had done some interior wood damage. I have used them several times and will continue to use them whenever I need any kind of pest control.
Julie Causby
Ace came out to our property before the sell of our house. David answered all of my questions. For prevention we had termite stations installed for the next homeowner. I am a 3rd shifter and I was able to sleep through the whole installation. Thanks again!
Cameo Bauer
Our Property has been with Ace for well over 10 years. They have proven to be an excellent company for my exterminating needs. David King is a great person to work with. He also has a technician, Mark, who I would trust to send into any apartment, vacant or occupied. He has such a genuine personality with the residents, and that's important when you are in their home addressing "bugs."
There are so many exterminating companies out there and I'm glad we use Ace. I would recommend them to anyone.
Patrick Doherty
Very professional and our rep explained everything perfectly. Gave us a great idea on how rodents think and work. Very impressed. I had the honor working with Dwight! He was very friendly and professional. Couldn’t be happier on the job he did.
Elberta McGowan
Update: I recently rated this company a lower rating because after a week none of their traps were catching it. However, I needed to update because my Technician Jeff was awesome. It took a while to catch the mouse but he didn’t give up and now I am mouse free. He was professional, kind and determined to handle my mouse problem. Well done Ace!!! Now I can sleep peacefully at night again.
Andrew J
I had a massive yellow jacket hive show up in a seldom used closet in my basement. It was too big for me to feel safe dealing with myself. I called Ace. Scheduling was easy. My man showed up right on time, was incredibly nice and respectful, explained to me what his steps were going to be, then he eliminated the hive. It only took one treatment. I am very satisfied with my experience and the results.
Gabrielle Yates (Cervenka)
We are very happy with the service provided by ACE. They arrive consistently to do routine spraying. I called about some ants and they came out the next day. The staff are all easy to work with and very professional.
Katie Kaminski
As much as I do not like that I had to utilize this service, I'm glad that I chose Ace. The technician was extremely professional and friendly. He took the time to listen to my problem, explain what was going on in a way I could easily understand, and allowed me to walk through the treatment process so I could watch and learn how to prevent issues in the future.
Deborah Bee
My house has no bugs thanks to Ace Exterminating and their bug treatment program! Dan and David have been taking great care of my exterminating needs for years. Great customer service at the office as well as reliable and trustworthy field employees!
Lieyra Belacqua
Spoke to Tom on the phone about possible bed bug infestation. He was very helpful and knowledgeable, answered my questions, and wasn't impatient or patronizing at all. I called just before he got off, in fact, and he didn't rush me at all. I will definitely use Ace for my bug exterminating needs! Really excellent customer interaction.
Austin Dunbar
Dani was professional and very thorough. She did an incredible job walking the interior/exterior of our home, highlighting potential problem areas and treating them immediately. Post her wrapping up, we walked the property and she highlighted the treatments, activity areas, easy landscape modifications to fix ant problems, and what to look out for in the future. Highly recommend for any kind of insect or pest control.
Diane Williams
Ace goes the extra step to make sure their customers are happy with their work. I have been extremely pleased with their service and follow up at a very fair price. I feel they are very professional and take care of your issues. A ***** 5 star for me.
Jackie Ratcliff
Mark was very personable and helpful. We enjoyed meeting him. He was very thorough and informative. He explained what to watch for and what to do, since we told him this had never happened before. He had a pleasant sense of humor. When he left we felt confident that the problem would be resolved.
Rick Dunn
We called Ace because we were dealing with Carpenter Ants in our home. They came and sprayed once and we were still seeing ants. After a second call they came back out and treated again and even expanded the area they treated outside. Since the second visit we've had no more issues. They were fast, friendly and thorough!
Alex Grigg Dean
Got rid of the termites and have done a good job maintaining the protection.
Denise Harrison
I called ACE exterminating and David couldn’t have been more informative and succinct with getting me all set up to take care of an ant eruption that occurred a few days prior in my home. I was able to get scheduled for the next day! Once Kevin arrived, he was professional and walked me through the entire process leaving no stone unturned. My nerves have calmed and I couldn’t be more satisfied. Please make ACE your first call!
J B
Great experience! Fast and friendly staff. They were able to come out in one day and provided feedback for my appointment. I didn't even have to leave work. A++ and if I ever need them again they will get my business!
Kyle Bowling
I had a issue that needed to be addressed in my home. Always saw advertisements on the TV for high dollar extermination that I had to use several years back. This time the situation came up again UNFORTUNATELY and I called several other agencies that took all day to call back and the cost was double. Ace called me back immediately and addressed the issue within days. Joe was awesome so friendly and knowledgeable and did an awesome job. Definitely WILL recommend them to friends and family. Just because you don't see advertising on TV and because you not paying out the butt doesn't mean it doesn't work. This company is awesome!!! Great Job ACE!!
Timothy Murphy
Have now been using Ace exterminating service for one year. They do fantastic work and very reasonable. I’ve been impressed with their promptness, quality, and professionalism. I used to use Terminix but glad I switched!
Sarah Gothot McClelland
We have used Ace Exterminating for moles in our yard and mice in our house and have been extremely pleased with both services. The mole situation is now under control after four initial treatments and an additional follow-up. Kevin our service rep walked the yard each week, left thorough report and texted summary of his findings.
A week later, we discovered mice in our pantry. Kevin came back out within a day of our call and set traps, gave us tips and knowledge on what to expect/what typically happens. He also did thorough inspection of house, inside and out, to find source of the problem. Wore footies over his work boots to protect inside of our house, clean, respectful, explained the plan, knowledgeable. Set follow ups and clearly communicated when he would be back and when to contact him in the interim if needed.
There are no gimmicks, they know what they're doing, and very easy to communicate with. I would highly recommend.
Lisa Fulkerson
We were so impressed with our service person, Chuck. He was extremely honest when assessing our issues and did not try to upsell us any services we didn’t need. We definitely will be calling Ace for all future pest control needs.
Amanda Palmer
Very communicative -- I was able to have a real conversation about our situation and felt very confident leading up to the treatment. Super quick, very effective. They definitely know what they're doing! Jim in the Pleasant Ridge area is awesome.
Colleen Flynn Crutchfield
We had a mice problem that we tried to take care of ourselves. We thought we had taking care of the problem (we hadn't) and on the same day we called ACE they were able to send someone out to help. We haven't seen a mouse since. Everyone was super friendly and they were able to schedule our follow-up visits around our (kids) schedule. Would highly recommend!
Dan Bathe
ACE is a great company , and David " King Of Pest Control " King is a great addition to my arsenal. . I am the director of maintenance for a property management company . I only use ACE for my pest control issues. There have been a few times that I have pest control issues on move in day . David has always been right there for me. The technicians are always very professional and thorough . They contact me for issues that I need to address and they have always been courteous to our tenants. Last but not least the office staff is a pleasure to talk to . They always remind me of appointments, and are super pleasant to deal with.
Cori Ward
Jim was very helpful when he treated our house. He walked us through the process so we understood where our problems could be, and he is just an incredibly friendly guy. And he handled our excited dogs well!
Tim Carter
I've interacted with many businesses over the years in Cincinnati as a building contractor. As you might imagine, I've had to hire exterminators to pre-treat foundations and do other work.
I can't say enough great things about Ace Exterminating. They're highly professional and the owner goes to great lengths to hire great team members.
What I love best about Ace is that if you do have a problem, the owner is wide open to talking with you. He'll make sure you're satisfied.
If you don't believe me, just try it before you sign up with them. Ask to speak to the owner. Guess what? You'll be connected and if he's busy, he'll call you back.
How's that for service? When was the last time you could really talk with a business owner?
deb allen
I was very dissatisfied with Ace Exterminating. I had a rodent problem and they did not the tools, professional bait nor do I feel the expertise. I paid $285 and after almost 3 weeks contacted another company who took care of my problem within 36 hours.
I am adjusting my rating and modifying my review. After the previous review the company contacted me and issued me a credit of 160. The initial amount I paid to bring in the second company. They did not want such a dissatisfied customer.
Dtake23
Our family has used Ace Exterinating for five yrs. We are very happy with their thorough knowledge and protection of our home. Mark does an amazing job!!
Brandon Hodges
Kris and Matt were both great! I had a rodent problem that another company wanted over $1400 to do an exclusion of my home(the inspector failed to locate where the mice were coming into my home at first off). So I called around and ACE exterminating for a better opinion. Matt assisted me with my questions and pricing, very reasonable and willing to answer questions. Matt even went the extra mile to provide me with a company that makes exclusion products if I wanted them. Kris came out to set traps, while doing so he inspected my home and located the mouses entry point in my garage. He was amazing, professional and courteous. This company is highly recommended for your pest control needs.
Mackenzie Volk
We have nothing but really positive things to say about Dani. She was friendly, professional, and thorough. She made us feel like our months (!!!) Long mouse problem was solvable, and provided us the services and resources to do so.
Jesse Grause
Ace came threw in a pinch and took care of my mother-in-laws house that had a rodent problem. Tom, the sale manager, ( who is also a neighbor) schedule for one his technicians to come out 2 days after making the appointment. The technician was very professional and took the time to explain to my in law what was going on and why they were getting in. And he also took extra steps to prevent them to making any further advancement into the house. I’d strongly recommend ace exterminating to anyone. Thank you guys for the great service!
Evan Duckworth
ACE is very easy to work with. They sent Rodney to our house to assist with a mole problem. He did an awesome job locating/removing and answered all of our pest concerns! Great guy, too!
Marion Peraza
I have been using Ace Exterminators for almost three years. Kevin is very good at what he does. He is respectful, works hard and always has an insight pertaining our home. I strongly recommend Kevin and Ace.
Mtron Loftus
Friendly professional phone service, was able to do next day scheduling! Technician was professional, courteous, and acted fast. Furthermore, I compared rates and this was the lower of the two sought out. Will recommend!
Ashley Hubred
ACE was amazing! They contacted me within a few hours of my request online and were very easy to coordinate with. Jeff was very kind and knowledgeable. I would 10/10 recommend!
Jeff Andrews
Expectations matched by services rendered can be a difficult combination to achieve. We pursued bids from multiple providers and after performing due diligence and prayerful consideration, we chose Ace Exterminating. Thank you Dave and Marcus for validating our choice.
Best regards,
Jeff and Jennifer Andrews
Betsy Shank
Yesterday was my first visit from Ace. Robin was prompt, friendly and helpful. He explained the process, the habits of my unwanted “guests” and how Ace would remove them from my home. I feel confident that what he put in place will work.
Elaine Osterbrook
Rodney is always friendly and efficient in his work. If a special request is made, he is on it quickly.
Great employee.
Previous call to your company have always been answered quickly.
Thank you for awesome customer service.
Dash Crabtree
Ace has been my exterminator for over twenty years. They are always willing to go the extra mile to take care of all my pest control. More than once they have provided emergency same day service. Highly recommend !
Tom Dedrick
Great value and effective! I originally hired ACE for carpenter ants and they began treating my home on a regular basis a couple of years ago. Their methods have been very effective and not only did the ants disappear but they have virtually eliminated any other bugs that I would routinely see around the house like spiders and silverfish; even in the basement.
christine richardson
I’m extremely sensitive to insect bites of any kind (risking infection and a trip to the hospital), but I own a 100-year-old house and couldn’t keep the creepy crawlers away. So, I signed up for Ace’s quarterly service over a year ago and couldn’t be more pleased with the results. I’m also not a fan of chemicals in my house, so I have them spray the exterior perimeter of the house and the detached garaged only, and it has worked like a charm without them stepping foot inside. Well worth the roughly $100/quarter.
Thomas Carter
Nicole takes great care of our account.
Prompt, professional, and thorough.
Couldn’t be better in my opinion.
Very happy with this company.
B. Watkins
I like the owner, I think he is great personally but I was disappointed the results of the service. It didn't work out for me. I gave it a try for approx. year. I feel like I wasted my money. Still had the same problem even after 1 year of consistent service. I called in to complain, was told it would get better. It didn't. And to add insult to injury when I called in to cancel no one seemed to even care that they had an unhappy customer. I was very disappointed. But I do hear great things about Ace. The owner does care about the business and he assured me that he would continue to work diligently to make sure all his customers get the best service possible.
Stephanie Reinhart
I will change my rating if they return my call back. I found fleas only 3 days after they exterminated. I’m not sure if he didn’t go everywhere or what happened. The gentlemen was super nice and my representative is super nice as well. This is about the service being done getting rid of the fleas and that has not happened apparently. I don’t enjoy paying for a service that doesn’t work. I hope they call me back and take care of this issue without charging me again I will not pay again for them to come out to exterminate again
Trina N
I’m scared of everything!!! When I discovered a mouse in my home I called Acme ASAP!! I wanted them to come out as soon as I called but that was impossible. However, they were able to come out a couple days later. The exterminator that came out was professional and put my mind at ease. He was very Thorough and informative.
Matt Bonahoom
Jeff Jill does the complete job. Very thorough and checks everything on all of his monthly visits. He is a perfectionist and very good at his job! Happy customer here! 😀 …
Sam Frodge
Ace is always reliable, consistent and professional. They have not only been able to take care of multiple pest issues but they have educated ya so we fully understand what they are doing to keep our home pest free.
CarmelGoddes274
I have had Ace Exterminating for almost 10 years and I have nothing but great things to say about the company and the people. I definitely recommend them for your pest needs. They are friendly and affordable and Jeff is AMAZING!
Katie Hollstegge
Ace is responsive and friendly. I purchased an old house that came with a few unexpected visitors. They worked with us until the issue was solved. They are reasonably priced compared to some of the larger chains.
Sherri Davis
Tom responded quickly to schedule a service for me. The technician came the next day. Jeff explained the service to me clearly so i u understood how he was going to help. He made sure i didnt see the traps that caught the mice. That was important to me. Im very happy with the service.
Morgan Tucker
Very friendly! Explained my problem to them and they helped me every step of the way. Even offered for me to send a picture of what I saw so they could assist me even more. Messaged me when they were on their way. When kris got done walking through my house he informed me of some things I could on my end to help take care of the problem! Would recommend to friends and family!
Angela Lang Stewart
Tom did a great job, showed up on time. Walked me through the whole inspection and let me know what to look for. We also talked about other concerns and I’m looking forward to having my mole treatment done this fall. Thank you
Leesa Stanfill
Very well pleased with Matt in Customer Service and Mark who came out to perform the job. Very nice gentlemen and was a pleasure to deal with. Matt was very knowledgeable about the product and helpful.
Senior Warden
Ace Exterminating has been providing monthly pest control service to All Saints Episcopal Church in Pleasant Ridge for years. They are an excellent company and we highly recommend Ace Exterminating to anyone who expects good service and professionalism for their home or business.
Tom Carter
Senior Warden
All Saints Episcopal Church
6301 Parkman Place
Cincinnati, OH 45213
Rachel Dejti
We use Ace for both our home and rental property. They are always professional, thorough, and answer any questions I’ve had. Would highly recommend Ace for any pest control needs.
Julie Flick
Highly recommend Ace Exterminating. I started using Ace a couple years ago when my house hunt began. Matt was very knowledgeable, professional and friendly. His inspection was well worth the money.
Pam Albers
Dwight was very professional, friendly, and informative. Everyone from scheduling to billing to service has been great to work with.
David Owen
I discovered suspected bed bugs in my apartment (sitings and bites). I alerted my landlord immediately who said the exterminator wouldn’t be available until the following Monday (this being a Friday night - perfect) and that I would be responsible for 100% the costs. Seeing as I was covering the costs anyway, I found Ace on Google and called. I was able to talk to Dave on the phone for a solid 30 mins talking about the signs I’d seen and the description of the bugs. He educated me on what I imagine is everything I’d need to know with my situation - even allowing me to send pictures of the signs and 100% confirming I had bed bugs and even went so far as to providing me a Prep List of action items I needed to do to ensure quick eradication.
Unfortunately, my landlord would not allow me to use my own Exterminator, but I am still blown away by the education and guidance provided by Dave. I was able to take the precautionary steps to prep the apartment for treatments and I’ve not seen signs of the critters since.
So HUGE shoutout and thanks to Dave.
There’s a reason ACE has both the most reviews as well as the highest rated reviews on Google.
15 out of 10 - can not recommend ACE highly enough.
Margaret Steiner
Kris texted to let me know he would be here to inspect the Sentricon termite baits as I had requested. When he arrived he let me know he was starting. He removed one of the baits and showed me how it works. He inspected all 25 baits and brought a bait finder for those that were covered by grass. He did a good job of letting me know he was coming and did a thorough job. I am happy with this service
Jake Dupps
Ace has quality people working for their company. Nicole has been professional and explained the process alone the way. We will looked toward using Ace in the future if another problem shows up. Thank you Ace and Nicole.
Keith Lee
very professional service from Jim - punctual, listened well to problems, and delivered a solution (no more mice after about 15 trapped and have seen no rats outdoors in weeks - they like to steal the birds' food) in just 3 visits. Experience convinced me to sign up for quarterly pest control ("crawlers & flyers") and ongoing rodent control.
dorrit beelen
Kevin has been servicing us for years. Very professional and always takes his time explaining and answering questions. Highly recommend ACE Pest Control and Kevin!
Dorrit.
Jean McGrady
Love this company. Professional, knowledgeable, great customer service, good followup at reasonable prices. I live next to a heavily wooded area and they have been great about termite prevention
Matthew Meldon
Ace Exterminating helped me with a serious termite infestation. Darrell was punctual, professional, and most importantly, then termites have not returned. Since I had Ace come I haven’t seen one termite. Highly recommend!
Deborah Mcgraw
Great service. We came home from an extended trip and some of our traps were out of the ground or broken. We called Ace and they came right out and fixed it and didn’t even charge us. That kind of service is unheard of any more!
Linda Wesseler
Stopped by at no charge to give us a prior opinion about whether there were any insect infestations that could be cited in a home inspection, since we were selling the property. Told us it had none, so now we won't be duped by any dishonest inspectors simply looking to make $ selling treatment services. Good to know there's an honest exterminator out there, and we won' hesitate to use them if we ever do need such services.
Amanda Stewart
We have been using Ace at the company I work at for over 10 years and Mark is the best to work with, he's personable and good at his job! Thanks Ace!
greg sulfridge
Very professional company with those Good Old School qualities and thoroughness like our dads and grandpas had.Thank you Ace Exterminating for keeping those qualities alive . Shout out to Mark
Who’s been my extermination rep on 2 properties . Great guy
Robert Lanham
Very Professional, trustworthy and quick to respond. They really do a great job and the level of customer service is amazing.
Well DONE !!!!!
Joia Mitchell-Holman
Ace Exterminating staff were very honest, understanding and fast with services. I needed treatment completed before leaving for vacation and they got it done quickly at a reasonable price. Thanks Ace Exterminating!
Vanessa Arrington
I had an ongoing problem with rodents thanks to the old drains, sinks holes and poorly maintenance sewers surrounding our property. I called Ace Pest Control and they sent a well-versed technician out and I saw immediate changes. The office manager also keyed me in on others ways to keep rodents down that travel by sewer. Thanks Aceyou're an Ace in my Book. Northside, Cincinnati
Matthew Jackson
They were very professional and gave us tips for how to avoid problems in the future. They were thorough and went around the outside of the house to look for entry points as well. Will definitely use again should the need arise
tim mullen
When we moved in we saw ants, roaches, spiders, and beetles. Called Ace and haven't seen a single bug in two years inside.
Anita Wilson
We love Ace. They have kept our home termite free and assisted us with a mice invasion. Our technician, Mark is a wonderful man.
Christ Brehm
We love the personalized service from our rep, Jeff. He has been servicing our home for over 12 years. He goes out of his way to service our new home now.
John Bullock
I’ve used Ace for the last 6 years. Always professional, on time and no bugs!!! Jamie is excellent who schedules the appointments and the exterminators are great
Judy Wahl
Very pleased with our service. Dwight does an excellent job. He eliminated our mice problem. If a problem arises he responds right away. Very happy!
John Rhoney
I used ACE to get rid of the molels in my yard they did a great job. When my Terminix pest control is up then they will take on that for me. My parents used Ace for over 25 years and always had great service.
Kevin Lawson
Top notch communication, meeting expectations and follow up after the service. Happy to reccomend Ace and their sale & service team. They deliver on promises and expectations.
Patrick Tso
We had a Rodent problem and they took care of it so quickly. Very easy to work with and very reasonable price. Highly recommend. Patrick
Taylor Schwartz
Nicole was fantastic. She is extremely personable and went above and beyond to satisfy my needs. It was one of the best customer service experiences I’ve ever had.
Amy Tallman
Dwight did an amazing job to try to get rid of the ants that were in my house and gave me options of what I could do. Thanks for the great service inside my house and outside my house
Daniel Scott
I had a huge bee hive underneath the siding of my newly purchased home. It had gotten pretty bad, I called ace and they sent someone out within 2 days. He wasn’t extremely nice and professional and even educated me on the equipment and products they used to get rid of the bees. Within a day the bees were gone.
Diana Park-Alford
Best exterminator in Cincinnati! The most knowledgeable and reputable pest control company who provides quality service quickly. The owner is a pleasure to work with. I highly recommend Ace Exterminating for all your Pesty services!
C RADWANSKI
Dani always gives excellent advice and service on our home’s needs to prevent problems with pests. We are snowbirds and leave our Kentucky home vacant for six+ months each year. After following her advice, we returned to find our home pest free...no mice or ants. We couldn’t be more pleased.
Carol Kennedy
I used Ace for removal of moles in yard. After 3 treatments @ $260, the moles seemed to be gone but were back within 3 weeks, with a vengeance. They have caused so much damage to backyard, resodding is needed. Another treatment is not an option due to cost.
Cynthia Arrico
I have had a great experience working with Ace Exterminating. From the staff in the office to the guys that come out to the house quarterly, they are all great. I would highly recommend giving them a call.
Kevin Augsburger
Jeff is very nice guy,Ace answers our calls ever time. Ace is also fast to reply.
Thank you you for your nice ,fast , courteous service!
Sincerely Kevin Augsburger
Stephanie Baker
Submitted online request Monday at 7 am. Was called within 2 hours. Appointment scheduled. Had a miscommunication on the bill and it was handled. Good customer service.
Joe Porter
We own 3 daycares that Ace services and always proffesional tech. I also use them for my home. Very good company
James Weaver
Everyone I’ve interacted with at Ace has been nice, professional and on time. Very pleased with my services so far.
Lisa Lussmyer
The team did a great job diagnosing my pest issue and setting up the initial visit. Service person, Mark, was on time, professional and friendly.
Matt Krabacher
David and Chuck went above and beyond to help us with our bee issue. They were very professional and responsive. We are so thankful.
Kisha Williamson
I live in an old house built in 1925, a few years ago we had a dozen mice in the house!! ACE to the rescue, I have not seen or heard one since. Well worth the money for my mental health!!
Stephen Peterson
Ace Exterminating is fantastic! They come out in a timely manner and will come out for an extra trip if you see any issues. They are so friendly, especially Robin! We could not be happier!
William Lewis
Kevin has been great in taking care of our mouse and bug problems. Been using ACE for the last few years. Couldn't be happier!
Avid Autowerx
Great experience with Ace Exterminating, the technician was prompt, friendly, detail oriented, and explained the whole process to us thoroughly. Will certainly recommend them to others!
Constance Washam
Prompt, efficient and professional. Robin listens to my concerns and always has a solution. By far the best pest control service I have ever used.
molly kavanaugh
Ace helped us get rid of yellow jackets last summer & now are helping us navigate an ant issue w/ helpful online free consultation. We appreciate knowing who we can call if more help is needed.
Libby Hunter
I have used Ace multiple times and they have always been incredibly responsive, prompt and over-the-top courteous and thorough. I highly recommend them!
Ashley Allen
Used to have spiders all over the deck and now I don’t. They have come out to rid pop up of wasps nests as well. Will come anytime to fix an issue. Would recommend.
Jay Holmes
Lǎoshǔ = BIG RAT!!! Translate In Chinese. ACE is the places that will KILL your little critters/rodents.
We Took our the place over a year ago. Was dealing with HUGE rat and mouse issues, so we called Matt the sales Rep for ACE. He came over to HELP us right away with our Lǎoshǔ problem. There was over 100 killed in a weeks time.
There was a older gentleman was working for ACE exterminating for years. He said he’s never ever seen so many (lǎoshǔ)rats and rodents in his life all the years he’s been at ACE exterminator :-O. It took ACE a few months to get rid of all of them thanks to Jim the exterminator. Ever since they’ve take care of our rodents problem. No issues. We would highly recommend them. Thank you again Matt and ACE Terminating TEAM!!!
Susan Gee
Kevin from Ace Exterminating does a great job and is friendly and professional. I have been using Ace for over 20 years and am extremely happy with Ace and especially Kevin.
Jeff Ficke
Tom and his team have always been very responsive and have the subject matter expertise to address our needs with our rental properties. Excellent service, professional team.
Patricia Nagelkirk
We had an unexpected bug problem in a small apartment building. Ace Exterminating worked with us to quickly resolve the problem and figure out a plan to prevent it in the future. Tech was kind. Scheduling was easy.
Barry Snyder
Our technician Kevin was very knowledgeable and helpful in indicating where our problem started and how to reduce the number of insects that have entered our home. He was terrific
Jennifer Degroff
Had a carpenter bee problem, tech came out and sprayed in every hole, he also waited to make sure most of the bees came out and died. Very nice and professional. Would recommend.
Rob Casterline
We’ve been using Ace since we moved into our house almost 2 yrs ago. They are extremely professional and get the job done!
Erin Morley
Dwight was very knowledgeable & professional. He provided me with valuable information about the problems we were experiencing. Extremely thorough!
William DeCamp
Ace Exterminating has been a great resource for me. They are very knowledgeable in the pest control business and more importantly they have high integrity. It is getting harder to find companies that cares about the customer but Ace Exterminating is one of those companies.
Dan Kaiser
It'snice to deal with a local company that doesn't try to sell you an expensive service contract for something that can be taken care of in a one or two visits. When you call they actually have a live person answer (Sherry and Nancy) not you don't have to go thru 10 prompts to speak to someone in another city or country.
Gayle Willis
Excellent customer service! They were able to come the same day I called and get the job done. I highly recommend them!
April Berg
They are great to work with, but what we get when it is all done with was not worth that much money. Wish they would have been clear that really we could have done it ourselves, and will always have problems. But, if you don't like to do it yourself these are the guys who can.
Mariclare Walsh
This company rocks. So kind, personable, good prices, and most importantly RESPONSIVE! Didn’t think service industry had much service left, but they certainly do!
Tom Jackson
Great communicators and great service! The representative who came and inspected and installed our bait traps was so friendly and efficient! Thank you, Jeff.
Tesla Hernandez-Spires
Called them recently.Just waiting for owner of the property to give permission & approval for them to come out.Regardless of that...Ace Exterminating so far has been very straightforward with their services & prices!NO GIMMICKS what so ever!Specialist by the name of Tom contacted me personally & directly.Very respectful, knowledgeable, & professional.Cant wait to work with this company 😁
Peter Clay
I just called to ask about getting an inspection and they were very friendly and helpful with my concerns about possible termite damage and were not pushy at all about their services, which I liked. I would definitely be likely to use them in the future.
Rachel
Jeff was great. He was really nice, he helped set my mind at ease taking care of the mice and so far, so good, none have shown up again!
Richard Strauss
Ace's attention to make their on-time, professional and friendly service meet my needs has always been excellent. I feel very comfortable in recommending their service.
Sara Carpenter
ACE is a silent savior. The only evidence they were at our house is the stunningly clean gutters they left behind. So happy we got them in before the latest bout of storms.
Carol DeGreg
Robin was VERY thorough and went the extra mile by going into a very tight crawl space to complete the inspection and treatment. He offered clear explanations and recommendations.
US Hoskins
Very much appreciated the professionals at Ace. I especially appreciate Mr. Robin Love. He is always personable and helpful. I would recommend them to anyone.
Kara Willis
We’ve used Ace since moving into our house 9 years ago. They caught a termite nest that another pest inspector missed when we purchased the house. Always responsive when I need them
Nikki
I just received our first treatment and I've already seen a lot of dead bugs. The technician that came out was very friendly and quick.
Heather Orona
Ace showed up within the time frame provided. Was very friendly and brought my attention to some troubled mole spots that they found. Great service
Marjorie Ullman
Kevin takes great care of our home also asks if there have been concerns since his last visit. Great customer service.
David Poland
Dani is always kind, professional and makes it a point to go above and beyond! She makes sure you know what she’s doing and why. I highly recommend Ace Exterminating and Dani is the reason!
Sarah Poynter
Everyone at Ace was great to work with. Very professional and plenty of information provided upfront to make informed choices. Thanks!
Stephanie Henner
Great experience with Ace Extermination - very timely and always check in with us on any existing problem areas. Highly recommend!
Molly Fulks
ACE is always there when I need them and every single person they have sent has been friendly , professional, knowledgeable and done a great job. Thank you ACE!
Joseph Listerman
I've never had a more friendly, personable, and hard working individual work on my house, across all service industries, than Mark. It's been great.
Emily Anderson
Rick, the owner, is extremely thorough and professional. I would recommend them to anyone looking to get rid of any unwanted pests for good! They really are the best for pest control in the area.
Kathy Korte
I have used Ace in previous years for mole issues They are professional showing up when they are scheduled and leaving information of what was done
Gale Horton
Effective, Responsive, Efficient, Cost-Concious, and Courteous - they take great care of our apartment buildings and tenants and they are pleasant to work with also.
Beverly Johnson
Had issues with damsel flies in a medical facility. Ace team worked early mornings and late nights to find and exterminate! Both tenant and owner pleased with results.
Mike Jones
Rodney is very personable and thorough. (I'm glad I ain't a bug!!!)
Maria Burton
Danny is very knowledgeable about the pests and suggestions on how to control them. She is always on time and always gives me a heads-up when she's on her way to my house
Donna G
Very thorough is placement of mice traps. Also found some places where they may be entering & closed up. Very pleased with their service.
Lillie McCants
Nicole came and did a through inspection. Her customer service was excellent. She gave me a piece of mind.
Diana KiBradford
I really like the service I haven’t seen any bugs so far and I hope I don’t. I would surely recommend you to any one that needs the service or use you in the future which I hope I don’t have to and the price is right and the technician is really nice and helpful
Kreig Dreier
Kevin was very knowledgeable, answered all of my questions, and was polite and courteous. I would definitely recommend Ace and Kevin if you have any need.
Laura Stratton
Ace and Kris are great - easy to work with, professional, reasonably priced, and knowledgeable. I highly recommend their services.
Marguerite Jackson
Robin is wonderful! He has gotten rid of my centipede problem! Ace is the best I would never use anyone else!
life with pets !
Professional and easy to get a hold of through email, phone and text. Quick to make appointments and they try to accomodate busy schedules.
Mary Anne L Sherry
Always get top notch service from Ace and Tom Pardi. It's nice to have them for rental properties because they work very well with renters.
Kevin Somers
Darrell (sorry if I misspelled) took the time to help me understand my issue (squirrel in the attic, not mice). I really appreciate the expertise and professionalism and will use again!
Kyle Conley
They have always been there for us to address our pest concerns. They provide service in a timely manner and are always very professional. Highly recommend.
Ryan Griffin
Great service. Had some issues and they fixed them with minimal hassle. I would say they did a good job.
Michael Brooks
Ace personnel are always professional and courteous. They respond to concerns and requests for service within a day of the request and without additional charges.
tom stephens
I've used this company for years and they're great. They're always very friendly and they do a fantastic job!
Brenda Zabad
I used Ace before at my Daycare business and advised family and friends of their services and how satisfied I was with services. 🙂 …
Joan Huguelet
Two damaged termite stations were replaced at no cost the day after I reported damage. Courteous and professional service!
ken Cartmill
I was very happy with promptness of their service. The staff was extremely professional and knowledgeable of their service. So far I have been extremely pleased.
Laura Roth
The company responded quickly band the technician Kevin is professional, explaining everything he is doing to take care of my problem.
Gary Taylor
Always on time. Always leaves a detailed report of what was done. Doesn’t try to sell you more things. Very professional. Very nice. Wouldn’t use anyone else.
Dan Huber
Dwight was awesome in all three of his visits. Very professional, made great recommendations on everything
AshB22a
Jim at Ace is excellent. Always communicative and responsive when in need. Super friendly. great service
shirley davis
Communication excellent; arrives within given window of time.Gives suggestions and directions on how to assist in solving problem. Answers question with knowledge of specific problem. Pleasant and easy to talk with about specific concern.
Katie Chandler
Mark was very professional, knowledgeable and helped us feel at ease that the problem had been thoroughly handled.
Martin Lane
Very good experience with Ace. I have just started a termite control program with them and have alot of confidence in it and the people
Aubrey Lowther
Great service and friendly staff. Get the job done and take care of all pests in our home. Would recommend!
YaYa4now Richardson
Extremely helpful and courteous and had no problem repeating her findings to my dad. Two enthusiastic thumbs up.
Shay Smith
Great customer service! On time and very friendly haven't seen anything in my house since they came and sprayed .
burritos 3
Dani is professional, friendly and always does a great job.
Buster Brown
Since Ace show up i haven't seen1 bug!!! It's been3 days now and i can't believe it!! I made a great choice. Thanks
john michael
It is all about Mark! A nicer man could not be found.
And the service he delivers is worth at the very least five stars.
Ellen Robinson-Wyatt
All went well The technician always does a good job. He is friendly and knowledgeable.
Allyn Koppenhafer
Mark's been helpful and so responsive. I'd recommend ACE and will be using them again.
Christina Back
Ace - particularly Neil - is flexible with scheduling, very knowledgeable, and always does a great job!
Mandy Cummins
Mark our technician is always very professional. He is always here when he says he is going to be. Great person.
Minna Noble
Such sweet people and incredibly educated. I would highly recommend them to anybody, they are very affordable and quick. Thanks ace!
Laura Reese
I've used ACE for at least 15 years now. Excellent work and very nice technician.
Racheal RITTER
Excellent service! Very professional! Dwight was very helpful! Answered any questions i had . Would definitely recommend them!
Kathleen Wheeler
The rep was prompt and totally honest! If the need arises I will call Matt at Ace Exterminating.
Hannah Burns
Kevin was thorough and explained the process. Feel confident there won’t be anymore bugs/spiders...in our home!
Kristine S
Technician Kris seemed like he wanted to work & do a good job. Friendly/professional.
Sherry A. Thomes
No ants!! We have not seen any ants since they came to treat our home. I'm very happy about that!
Tony DeBlasio
Always great service, seemingly above and beyond. Marcus and Nicole are great, good customer service. Thanks again.
Danye Schlabach
This is my 1st experience with Ace exterminating I am very pleased. He explained everything to me so that I could understand everything they were doing
Erin Luedeke
This company has great communication and I have never had any issues any time I use them.
Sara Rundi
They texted and let me know when they could come and arrived promptly on time. Went above and beyond in terms of service.
Sarah Condon
They have great customer service and are very knowledgeable when it comes to removing unwanted pests from your home! I highly recommend Ace Exterminating's pest control services!
Ryan McGovern
Super honest people who never try to upsell you on services you don’t need. Highly recommend going with Ace Exterminating!
Catherine Kuhlman
We are happy to recommend this company to anyone looking for a an excellent extermination service.
Debbie Stacey
Rodney is not only knowledgeable, but friendly and personably. He also took the time to educate me.
Te'Airea Powell
The exterminator was great. He was super nice, knowledgeable and worked around my crazy schedule.
Breann Butts
Mark is very professional yet kind and was thorough in assessing and treating our ant problem!
Ken Smith
We have been using Ace Exterminating for a number of years and have been very happy with the service we receive.
Bethony Danz
Dwight has always been friendly, informative, & responsive timely any questions or concerns!
Bradley Lemberg
Used services for many years and found them fast and competent. Used mole service with great results and personable service.
Lakeia Chatman
Jeff was an excellent help! Quite knowledgeable. We haven't had an issue since
valessia walker
Good customer service. Very experienced so he was not in my home for more then 10 minutes.
Mercedes Nerey
Very quick and professional and the price for their service is way less than competitors I would recommend them 100%
Bridget Smith
Great 1st service. 2 more treatments to go. Tech very friendly and thorough.
Leo J. P. D'Cruz
I enjoy that this is a hometown business. The customer service has always been great. I always get a response within hours.
Olivia Koch
Very friendly people. Got me scheduled right away to take care of our issue.
W. Chris Anderson
Nicole from their office was extremely professional, prompt, communicative, and effective!
Encil Webster
Always friendly, on time for appointment, good results, including mole elimination.
Michael Bell
They’ve been easy to work with from day one and I appreciate the text message heads up / follow ups.
Kevin Cox
Dwight is awesome every time he comes out. ACE is great
Jamaal Kinley
The service tech Mark was excellent. Prompt service and very through and knowledgeable.
Renee Byrd-Shelton
When another company no showed Matt was quick to respond and very professional. I would highly recommend this company.
Natalie MacDonald
Customer service is the key with Ace. I can't say enough good things about Mark and the entire team at Ace!
David Riddle
Very helpful, responsive, and knowledgeable. Saw immediate improvement in my pest situation.
Premier Stay
Exterminator was very nice and did a very thorough inspection. I was very pleased with the service.
Courtney VonderHaar
They were great! Very professional and thorough!
Onyx Mendenhall
I have had Mole problems. Ace was very accommodating and came out a second time.
Caryn Williams
Josh was efficient, clean and polite. Great job! I appreciate the service.
Zachary Opatken
Great people and a great company highly recommend they get rid of bugs and stuff
Cheri Beeson
Very prompt, professional and reasonable priced for excellent service.
Robert Taylor
Very polite great service. Tech listened and satisfied all requests.
Y D
The Technician is very punctual and carefully apply the substance without damaging plants.
Greg De Blasio
Effective services and fees fairly aligned with issues at hand. Lifelong contracts not needed!
James Bonnell
Quick and painless. Got the certificate, VA was happy, got the mortgage refinanced.
Krishna Babu Mohan Babu (Krishna)
Excellent team. I work with Dwight in Mason area. One of the best teams I have worked with
Miriam James
Second year I used them for ants Service is good Great company!
Angela Mason
Service corrected issue with bees in one visit. Glad we decided to use exterminator
Darian Gaines
Ace was great and very professional! I highly recommend them.
Amy Coop
Really like our exterminator, Jeff. Great guy, always takes care of us and very knowledgeable.
Larry Pranger
Haven't had any problems and everything has been bug free.
Donna Berger
Called, very courteous, came the next day and came back the next day. Great customer service!
Art Boymel
Nicole is always responsive and friendly. Very happy with our service
Gina
Very thorough and very professional. Would highly recommend using their services.
Terry Jones
Very knowledgeable men. Friendly and to the point. Very affordable treatment.
She'An Gilliam
Very knowledgeable! This place had an immediate answer to my bug "species" question.
katherine salisbury
Very professional and knowledgeable. Highly recommend them for any pests needs.
mary grippa
Ace exterminating has been wonderful. They are prompt. The pests are gone.
Michelle Hill
The gentleman that came was very friendly and knowledgeable. I would reccomend and use again
Valerie Venable
They were prompt, came back as many times as needed, aggressive in treatment and courteous!
Dave Cox
Fast friendly and reasonable prices and no more pest they get them all
Tim Pfeifer
Excellent, professional, and friendly service! Highly recommend Ace!
Bouquet Restaurant
Outstanding professional service. They also communicate very well with the client.
Judy Sanderson
Thorough, friendly, the job is done right the first time.
Angie Lambert
ACE does a great job!!! Nancy Cioffi is always quick to respond.
Tommy Wilson
Very knowledgeable, professional staff and fair pricing.
Cheryl Seaver
Daryl was very nice and helpful. No termites thankfully!
Steve M
Dwight very professional. A good quality guy and company!!!!
Donna Fletcher
Salesman was very polite answer all my questions.Will recommend to all my friends
Patrick Wilson
Mark does a great job.
Athena Avgousti-Bauer
Great service, friendly and efficient. We highly recommend!!!
jackie shelton
We are very pleased with Rodney and the service we receive.
Vickie Rowland
Mark is wonderful! He is so kind and caring!
Becca Reilly
Excellent communication, service, and staff! Would definitely recommend.
Brooke Guigui
Always a fast response, amazing service, and friendly advice!
Nuria Lopez-ortega
Great service. Fast and cortious. Very efficient.
carter schut
He was very kind, knowledgeable and flexible.
Jane mwangi
Very good service, it's perfect ,well trained reliable staff and very professional. !!
Drena Francis
Ace arrived when they were scheduled. They were very professional.
Lillian Walton
Very friendly personnel from the phone to the service. Definitely recommend
Scott Hoover
Could not be happier with a service that we received highly recommend them to anyone
Ellis Stephens
I feel safe, friendly and professional, Ace best of the best!!!
Michele Wiener
Responsive team
Moles not gone yet but responded to my calls
mike B
I would hIghly recommend Ace for all your pest control needs
Michele Sumnar
Mark is great! He is knowledgeable.
Marie Cat
Quick service, fast follow-up. Happy with the results!
Kenneth Meyer
Always on time. Very professional and knowledgeable.
Dennis G
Technician was on-time and went to work quickly.
Dena Sanderson
Great suggestions for gettin rid of a pesky fruit fly problem! So helpful!
Noel Rodriguez
Fast response to customer needs, Good service , Fair price
Babette South
Very professional. Would recommend this company.
Michele Codrington
Ace is fantastic! Quick, efficient, and polite.
Russ Dieterich
great service for a great price- thanks!
Kati Jeanneret
Great experience. Went above and beyond.
Cari Oschman
We love Ace and Dwight is the best!!
James Warren
Very friendly and easy to talk to. Thank you for the information.
hoffmanro
We had termites. You were very professional and......they're gone!
Dee Dee willingham
Nothing in particular was found but more of preventive service call
Bob Jennings
Robin our tech was great!
Cassandra Jones
Reasonable prices, good service.
Michael Bell
Great folks! Highly recommend.
Jacob Cress
Knowledgeable and very quick turnaround on installation.
C Weidinger
We have been ACE customers for years!!
Jim Overbey
The guy was very nice and helpful
Dave Feldman
Nice people who work with you to resolve your pest problems.
Barbara Lynn
Very professional, efficient, arrived on time
Nancy Hagan
Always reliable, knowledgeable and considerate.
Ted Koester
Great company and staff A++
Veronica Nava
Very nice and easy to work with!
Jean ODonnell
Prompt, professional, polite, respectful, thorough.
Alexa Danielle
Dani is great and the price is unbeatable!!!
Sabrina Wyatt
Service was timely and efficient!
Thank You!
Linda Baker
Very friendly, informative service.
Jim Ellis
Always a great experience with ACE
Ray Haas
The staff is really friendly and professional.
Jeff Leonard
On time with great results and great demeanor.
Kelley Huff
Nicole is exceptional!
Allen Johnson
Great company to work with!
Bruce Ibold
Prompt on time , knowledgeable and reasonable
Jeff Boley
Friendly and reliable service.
Jane Breckenridge
Prompt, knowledgeable, fair pricing
Yvonne Thompson
The service was great.
Ken Beringhaus
No Bugs
Pedro Sanchez
Fast reliable service
R Miller
Very nice and professional
Della Hirth
Friendly and thorough job
Adam Jones
Very helpful staff!!!
G.M. D.
Great company!
Alan Conklin
Very informative and helpful
Dean Whiten
Did a good job
Alex Grimm
Great work!
Jonathan Jones
Great communication!
Kevin Wilzbach
Responsive and professional.
Bruce Metzger
Caught our Rat!
abhay pratap singh
Nice service
Ray Ebersole
Proffessional
Chris Carey
(Translation) Ashes for Matt Plau
(Original)
Ask for Matt Plau
Paul and Liz Johnson
Kyle Blandford