Reviews of BUGCO Pest Control Houston. (Pest Control Service) in Houston (Texas).
BUGCO Pest Control Houston
9720 Harlem Rd STE B3, Richmond, TX 77407, United States
Description
Information of BUGCO Pest Control Houston, Pest control service in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of BUGCO Pest Control Houston
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
9 am–2 pm
Popular times
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Reviews of BUGCO Pest Control Houston
Jason Zalun
BUGCO has my highest recommendation! They are professional, knowledgeable, and very courteous! We had a minor infestation of roaches and after their first service, we saw the positive effects of their visit. They're very dependable as a few months later we saw a few roaches but they immediately came back and took care of it no questions asked and no charge b/c of their guarantee. We decided to use them again after a year for a follow-up (roach sightings were close to rare as we'd see a few small dead ones) and the same professional care was provided. Their service techs were all great and easy to communicate with! 10/10!
A. Robertson
Lawrence is the best! He really went above and beyond to ensure that my concerns were addressed and my questions answered. I have not had a pest control technician so patient when it comes to me wanting to ask questions. He thoroughly treated our home to prevent pests from coming in and we have really noticed a difference over the past few days. I would definitely recommend bugco to other neighbors!
Jeff Dillender
Wasn’t happy with my old exterminator so made the switch to Bugco. Gage was my service tech, and he was very friendly and knowledgeable. After he was finished, I received the service report which thoroughly explained what he did and his recommendations. Extremely impressed with this company!
Rebecca Rodda
Bugco is a great company for pest control. I live near a wooded area and get tons of tree roaches and their services have helped a lot. Their tech Gage treated my home today and I was very impressed. He was professional, considerate, and exceeded my expectations. He sprayed but also cleared all the spider webs and ensured I was happy with the service. I would recommend him & Bugco to anyone.
Michael Bishop
Our technician, Corey, was simply terrific. He showed up a bit early after calling first to let us know (nice!), was professional in his approach, offered specific advice about the pantry moths we have been battling, and helped us clean out one additional cabinet in the pantry we hadn’t yet emptied, and VOILA! He found the ONE expired dog treat bag that we “thought” had been sealed but appears to have been the problem source. He then sprayed everything and told us to watch for now - cautiously optimistic that the problem should be solved. He made sure not to “overpromise”, however - and I appreciated his candor. He also educated us so that we won’t have this problem recur.
All with a smile.
If only every service person had the same approach, the world would be such a nicer place. Thank you, Corey!!
Meshelle Lofton
After using one of the largw national pest control companies for the last 2 years I contacted BUGCO for pest exclusion inspection due to uptick in bug activity in my home with no concrete plan from my current company. The inspection was thorough and i was provided with immediate measures i could take to help remedy my pest problems. I now use this company for quarterly pest service. Most recently Lawrence Robins treated my home. He was punctual and professional. So far I'm very pleased with this company.
Victoria Falk
We are very satisfied by Bugco's service earlier today. The technician treated the inside and outside of our house as well as the inside of our garage. He was on time, polite and addressed all of our concerns. We are very happy with Bugco.
T H
Great job !! Will definitely use services again. Forrest arrived on time, and he did a great job. He explained everything to me and completed the job thoroughly. Forrest was professional, respectful, and honest. So glad I found a good pest control company. Thank you Forrest !! 😊 …
Tu Duong
Bugco is a great company with great employees. Super helpful and knowledgeable. They're not pushy like many other of these companies out there trying to get your business. Just an honest company.
Jennifer Drake
Daniel is most knowledgeable and helpful. He takes the time to explain the chemicals being used and how to prevent pest problems. Easy to book appointments. Always responsive and on time.
Lynn Hepler
My technician Cory was fantastic. He called to let me know he was on his way. He arrived right on time. We talked about what I thought needed to be done and he went above and beyond. Cory was professional, kind, and provided the best customer service I've had in quite awhile. I highly recommend BUGCO and hope that you get lucky and have Cory call on you!
Katrina Sayes
We have used Bugco for years, and we are happy EVERY time! We had CJ today, and he was so incredible. He actually taught us quite a bit about any behavior and found the source of our problem. Thanks, CJ.
Robbie Abraham
We’ve been using Bugco for several years and very pleased! Recently, we saw ants in a particular area of our house and grew concerned because some buddies on a text thread identified them as crazy ants. We called Bugco, and they promptly scheduled Daniel, who I will say is a true expert in this field! He easily identified them as rover ants and explained the subtle differences between them and crazy ants. Daniel had the exact bait, particular to rover ants, and conservatively treated the spots of concern and the weep holes outside, from where they would most likely be coming into the house.
Daniel also explained how the sighting of these are not uncommon once larger competition (fire ants, spiders, etc.) are no longer around….but these are very easily treated. Glad I called Bugco! Thanks Daniel!
Jackie Marin
Highly Recommend!!! Ashton was our technician and he did a phenomenal job of explaining every single detail from treatment to educating me on roaches🪳. Very professional and you can tell he loves getting rid of these nasty little things so that we (people in general) can enjoy our homes without seeing a roach crawling around while we have company over. Will definitely be using their services again but hopefully I won’t need to 😂 😉 but if I do I definitely don’t mind these guys!!! Thanks Ashton! & Thanks Bugco!! 👏🏼
Krystin and Yuceff
Corey came today to help service my rental property. He was not only very pleasant, but extremely thorough and explained everything for us. We were able to understand what would be the most effective in making sure the pest issue would be resolved! Corey was absolutely awesome and BUGCO is a great company that takes care of the issues so you don’t have to!
Sara Chambers
I called BUGCO on Thursday 9/8 to ask about a mosquito treatment for my home. I talked to two staff members on the phone, both were very helpful and friendly. BUGCO had Gage to my home by Tuesday 9/13. Gage was awesome! He called to let me know he could make it the appointment early and to ask if that was okay with me. He was extremely thorough with his mosquito treatment, termite inspection, and measurements for a mosquito misting system. He answered every question I had in a way I could understand, which made me feel very confident with my choice to hire BUGCO. Thank you Gage
Megan Harvey
Servando and Isaac just did termite treatment at my house after my neighbor had an infestation. They were super nice, clear with the information and made the whole process really easy. Happy to have a 10 year warrantee on the service. Everyone at BUGCO is always friendly and professional, so it was a clear choice to stick with them after getting standard bug treatment quarterly for a number of years.
Tony Slate
Patrick and Gage came out today to spray the outside. Super knowledgeable! Super friendly! And I love that they treated me like I’m their only customer! Great team!!!! And took care of our pests!
Kev Coleman
Wife saw big roach and freaked out, so I had Bugco come out a couple days ago for an interior/exterior treatment and everything went really well. Everyone in the office was really courteous and made it easy for me to get scheduled. Gage was very professional and thorough with the treatment. Definitely recommend their services!
Tarita Chamberlain
Great service, they gave us a window of when to expect tech. He called to let us know when he was on his way and even texted when 10 minutes out. Tech checked outside of my house throughly for any kind of infestation while sweeping house of spider webs and knocking down any bee's nest. Sprayed exterior and interior of home and knew his stuff explained everything we should expect after spraying and what to look for in the future. Very knowledgeable about the business answered all questions we asked. Company gives a 60 day guarantee and will also give us courtesy calls every 3 months to check if any service is needed. No expensive contacts. And service was a reasonable price. Definitely will keep using them 😊
LA DEE
Gage came today and was very professional in dealing with our rodent issues and explained everything that needs to be done. Been using this company for years and we are very satisfied with their services.
leonardo mirandola
I moved in on Sept 01, 2022 (coming from Dallas). The house is charming, but the backyard and front yard were interested in mosquitos to the point that being outdoors for less than 5 minutes was impossible. Cory with BugCo treated our yards and did an excellent job; he was very clear about what to expect and the costs. I also got the inside of my home treated for roaches and spiders. An excellent job all around. I would definitely recommend BugCo!
Matt Kooker
Bugco has always been a great pest control company for our family. In our most recent scheduled service, Forrest really stepped up in helping us remove some wasp nests that had collected over the summer and was a wonderful technician to work with!
Hector Moreno
BUGCO is so responsive, I always get an email reply very fast and 3 months after the first service I can still see bugs dead at the entry points of the house (garage, front and back door etc) but without a doubt the best thing is the amazing service I get from Jermaine the three times he's been here, he's very through and always explains everything so well and is always patient with my many questions, I mean even my dog wanted to leave with him! I really recommend their services! It's one of those companies that feel like they're just friends coming to help out with something.
Eric Nguyen
Been having rodent issue last two weeks and Jared came in polite and professional. He inspected areas I believed to be their nests and he identified clear holes interior and exterior around the kitchen. He went beyond that and showed the detached garage has an opening too that needs further review. Appreciate all of his diligence and time to guide me, Bucko.
Angelica Bustos
CJ was absolutely amazing at explaining everything! Was polite and very informative and made me and my family feel very well taken care of!
Ashley
Jason was extremely knowledgeable and was patient in explaining things to me that I had never heard before, in a way I could understand, which was extremely helpful. As a result, I felt comfortable asking questions and expressing my concerns. Throughout my experience with him, I felt as though he was treating my home with the same level of care that he would give to his own family. He really went above and beyond for us, and we are extremely grateful for his help. Thank you so much!
Crys Vas
Very happy with BUGCO, helped me get rid of some pesky ants in my kitchen. Jason was polite, knowledgeable and thorough.
Brianna Palmer
They are fantastic, all around. Techs are reliable and informative, call center eger to help, upper management super responsive. It's great to have a reliable company to service my home that actually works and cares. Thanks Bug Co!!!!
Shang Sun
They are professionals.Great work. Definitely will use them again, will sign up for annually services.
Gaby Dorough
I really like how easy it was to set up the service appointment.
John did a great job. He performed a thorough inspections and pointed out a few spots in our yard that could cause termites, potentially saving us from a big issue! Overall, great service, quick and easy =) Plus...you get a credit for referrals!
Joel Burris
Servando was our technician and he was on time and very professional. He did a great job and had amazing customer service. He was polite and very friendly and did an amazing job explaining our services and giving his advise on the right treatment for our home.
Roshan George
Bug co came by and we had the pleasure of working with Servando. He did an amazing job and was very thorough. He also explained what methods and materials he was using as well as the safety precautions to take for each. Overall it was great experience.
N Dixon
We’ve used Bugco a few times and are continuously impressed by their customer service, attention to detail, and effectiveness of treatment. The technician today was right on time, explained the entire process, answered my questions, and was genuinely kind and professional. Highly recommend.
Allison Parks
Gage was absolutely fantastic he was quick and efficient. He explained every step of the process we will be undergoing, and he was extremely friendly. If all of bugco’s employees are like Gage I 100% recommend using them!
Rahul Shah
Honestly they went above and beyond for what we needed. Cory was extremely knowledgeable and the customer service was exceptional. Have never used a pest control company with such expertise. Most definitely recommend. Office staff was great also!
Abriel Brandon
Corey was our technician and was very knowledgeable, professional, friendly, and courteous. This is why we’ve been using BugCo for the past four years and will continue to use them moving forward. We’re never disappointed with the quality work and customer service!
Waleska Vega
Excellent service! I requested an appointment for pest control in my home. Brooke and Cade did a great job explaining everything that was going to be done and were very polite. They sprayed the interior and exterior of the house and it was great that they took their time to listen to my concerns and make a plan to tackle them. I would recommend them to my friends and family.
Caroline D
Great job and will definitely use again. Josue was very friendly and professional and answered any questions I had
Ellis Parker
Seemed to work for a few days, but the roaches are back within a week. Maybe a follow up treatment is needed sooner than advised.
Christopher Butschek
Daniel was absolutely phenomenal
$100 fix for a potential $1,000 problem
Just thrilled - can’t say enough good things
Rachael Swanson
Super professional and helpful! Matthew C. had been my technician for the last handful of occasions. He always gets the job done, goes above and beyond to check every detail while being very friendly. I always feel comfortable having him in my home completing services!
Dan Bourne
I had a great experience with BugCo. I chose them to install a mosquito misting system. They were very open and carefully explained everything. On arriving to do my installation a few months ago, the technician suggested that it would be far better if the system was installed on a fence, considering the wind direction and layout of my back yard. Since I did not have the fence installed but intended to, BugCo gave me a free yard treatment and waited the three months for me to finish the fence installation. They installed it last week over the course of a long day and were very professional and thorough, taking me through their progress and answering all my questions. Many thanks to Cade who lead the installation plus CJ, Daniel, Cory and Matt who were onsite across the day. I'm now looking forward to a mosquito-free back and front yard as the misting system does its work. This should be a game-changer for my family.
Evan Underwood
Bugco has been our pest control service for several years. They are always attentive to our needs and concerns and the technicians always take time to explain what they are doing and why.
Sa Gh
CJ performed a general insect treatment on our home today and did a great job. CJ was professional, friendly and efficient. I would be happy to have CJ provide our home with services again in the future.
Falguni Patel
C.J from BugCo just came out and inspected and treated the inside and outside of our house. He was really nice and informative. They come quarterly and will come in between services if needed for no extra charge. There is no contract as well which is great! They did a way better job than the last company we hired. Highly recommend. BUGCO Pest Control Houston
#pestcontrol #bugco #Pestfree
Jon S
Update sept 2022: Gage S. Came out to my home in Sugar Land and did a great job. Thank you for addressing my specific issues.
Daniel came out to our home on 11/22/21 and was phenomenal. His prior experience with homes helped him to give me quality advice about where I should seal my home and how to tackle trouble spots when it comes to pests of all sorts. Bugco is a great company for honest, real guys who just want to do a good job. Daniel was very professional and a great person to have to treat our home for the winter, so thank you!
LaKala Powers
We’ve been using Bugco for 1 year now, and have loved having the convenience of regular treatments that I don’t have to think about, and awesome technicians like Daniel, who are so nice, helpful and patient with every single question I have! 10/10 recommend.
Ad King
I Appreciate Victor soo much coming to my house and identify and taken care of my pest control and rodent problems. Great Guy and highly respectful technician
Mr.MOHAMMAD Sadeghi
This company agents are professional, courteous, and very reasonable I highly recommend
Matthew Linehan
Awesome and Excellent! I first have to tell you that we chose BugCo because of the good reviews so that’s why I’m leaving a good review! After having horrible experiences with the past two pest control companies we had, my expectations were not set very high. I chose BugCo because I’m a veteran and they are veteran owned! From the moment I called, Kristen was so professional, so courteous and so accurate with everything she said I knew we were in good hands. They will send you a text message on everything and keep you in the loop. When the technician came out he treated my wife with respect, answered all her questions and did a great job. Do yourself a favor call BugCo today thank you so much everybody at Bugco and thank you especially Kristen!
swagking plays
Highly recommend this company! Daniel, Fernando, and Jared came to my home handled a roach problem we had. Always on time, very friendly, very understandable, and went over and beyond to handle our pest problem, even came to inspect a second time! Thankyou!! Will definitely refer to Anyone!!
Justin Jones
Had BugCo perform full treatment at my mother's house this morning. Exterminator Servando contacted us before showing up to let us know when he would be here, and showed up right when he said he would. He was quick but thorough and very professional. He was very informative as far as explaining and what to be looking for in the upcoming weeks. Very satisfied and would recommend.
Kevin Olivier
I've been a customer since March of this year and have been satisfied with their service. My quarterly service was due and Mr. John Sullivan came out but was only able to do the exterior since we weren't home. A little over a week later I called to see if I could arrange for someone to come out and do the interior and the representative scheduled me with no problems.
The technician was very courteous at the door and listened to the concerns then proceeded to address them accordingly. Mr. Jason Murphy explained exactly what he was going to do and how he was going to treat the interior. He then went as far to express concern for the exterior to prevent further intrusion and explained how he'll build a proposal when service concludes.
He was also very professional with conducting on the job training of a new hire. I overheard him giving tips on how to maneuver around furniture and hard to reach areas for treatment. He also gave great presentation with his instructions as they moved throughout the house.
Once the service was concluded, Mr. Jason Murphy returned to the front door as stated and explained his recommendation for the proposal and informed me it will be sent to me for review. Overall the experience was excellent which is what to be expected from this company.
Jason Chan
This review is one based off of a relationship that has now lasted several years. This has been an excellent company to work with. Every technician that has serviced my property has been very professional and courteous. Their follow ups on the service visits are very thorough. I constantly recommend them to family and friends whenever pest control is brought up.
Jazz Hedspeth
Out of every experience I have had needing pest control assistance, hands down BUGCO went above and beyond in every aspect of the service they provide. I am incredibly grateful and relieved that I found a company that is reliable, informative and has shown a great deal of professionalism and care when helping me to get rid of crazy ants that in a very short time became a huge problem. One of which was not something i could solve on my own with the typical bug spray. The treatment was a success! Finally no more ants! I want to personally thank Chris and Brandon for the prompt 5 star service. BUGCO will be my go-to from now on. You have a customer for life!!! Thank you!!!!
Rizwan Khimani
Chris and BugCo is the best pest company I’ve ever been with! Not only is every service immaculate… but any problems or dissatisfaction there is, Chris will go the extra mile to make sure I leave with a smile on my face. I would recommend him to any home or business, you won’t be disappointed!!
Christie Chappell
Clayton came out to inspect for rodents. He was so professional and was easy to talk to, answered all questions and was very thorough. He did such a great job. The knowledge he had was great. And he was friendly throughout. Didn't mind all the questions I was throwing at him. He didn't rush and we were really pleased. Will continue to use BugCo in the future. Definitely five stars for Clayton and BugCo.
Kye Stypulczak
Bugco has been great to work with since we’ve switched to them this year. I just had a service done today and our service technician, Charles was great to work with. Very informative and kind and was in and out in an efficient manner. Thank you, Bugco!
John Robalo
Highly recommend BugCo! Ask for Clayton! He was extremely professional, very thorough and informative while treating our house. He spent the time to go over everything with us. Heck he also cleaned our windows from spider webs and knocked down all the dirt dobber nests. Excellent customer service! I was very impressed as I have not seen this level of detail from any pest control companies in the past. Thanks again Clayton!
Robert Dallara
Isaac and Brandon were awesome technicians! They arrived ahead of schedule, completed the job and cleaned up nicely. They stopped to answer all of our questions, so we knew what was happening and what to expect in the future. They were friendly and efficient. I would highy recommend them and the company to anyone!
Chris Snell
Servando did a great job inspecting and treating both the interior and exterior of the house. He explained all the service that he was performing and the products that he was using throughout the property. He called when he was on the way to the house and was very professional the entire time he was on site. Very positive experience working with him!
Jessica McCauley
Clay was a pleasure to work with! He was completely committed to eradicating our pests. He was thorough, very knowledgeable, and extremely professional. We felt confident knowing he would do everything he could to ensure we were pest free! I would recommend Clay and Bug Co to my friends and family without hesitation.
Lori Beck
This is not our first time using Bugco Pest Control as we are a repeat customer. We will not use anyone else. Servando came to our home to treat for insects and was very professional and courteous. He answered all our questions and we are very pleased with his work. He treated inside and outside and also knocked down multiple wasp nests and spider webs. He also told us that they treat for wasps too. We will be getting that done as well. Bugco is very fortunate to have such a dedicated employee working for them.
Chris Fohlin
We use Bugco for general pest control (periodic sprays) and had a mosquito misting system installed. The pest control team is always friendly and the installation team (Caleb, Jason, and Gage) was fantastic (on-time, thorough, and high-quality)! Highly recommended.
Albert Hu
For such a large company, Bugco's team has been super personable getting that professional service while the feeling of doing business with a mom and pop shop. Brooke has been super good to work with and we are happy whenever he comes treat the home! Thank you!
Carole Booker
I wish all businesses were this thorough and helpful! I called Bugco out to help with a suspected rodent problem in my neglected garage. Daniel went above and beyond what I expected. He even trimmed away some overgrown bushes, so he could inspect thoroughly and caught a young possum! After inspecting the rest of the house, he noticed I have a carpenter ant problem. Daniel came back again and spent at least an hour treating the entire perimeter and searching for the ant nest. I immediately saw evidence that I indeed had a carpenter ant problem, and I am so grateful Daniel took the time and effort to figure it out!
Samantha Salinas
5 star service! I received a phone call 30 mins prior to the technician coming out just to notify me of his ETA. Ashton arrived on time and was so friendly, professional, and knowledgeable. I was impressed with the quality of his service and the amount of knowledge and experience he demonstrated. He was very informative about treatment and pricing. Ashton made sure my agreement/contract was complete and accurate. The work/treatment is even guaranteed (warranty). I feel confident my home is in good hands with Bugco and have already recommended them to my friends and family. Thank you!
Tim G
Gage came out and did a great job. We needed the inside sprayed and he was careful and courteous with my dogs, which can be lound and annoying. Good dude, good company
r varughese
Daniel was very professional. He took the time to explain why i was seeing the activity in my house. He was very thorough in his work. Daniel was courteous and we were able to share in our interest for fishing. The whole experience was a pleasant one. The service we received from Daniel prompted my father to ask if Bugco does commercial properties and we ended up scheduling an appointment to have a technician come by our church to see how we can get things taken care off there. Thank you guys.
Marina Barros
I have been using Bugco for several years now and have never been disappointed. Brandon is the guy who has been servicing my home lately and he is amazing! Not only knowledgeable of what he is doing, very thorough, and such a nice pleasant person. He goes above and beyond each time he visits, doing his best to make sure I am 100% protected against those nasty insects. Thank you for your wonderful work!
Just wanted to update that Bugco continues to deliver top notch service!
Thank you Brandon Ham!
Yong_yin _
I had a great experience with it and the exterminators Jason and Caleb were great. They gave a very thorough explanation and didn’t pressure or add me extra charges. Everything was done ever clear and concise.
Joy
We have used them for years for pest control and have been very happy. I called to get a quote on a mosquito system. They came out quick and gave a quote and came out quick to install before an upcoming party. I was very happy with Germaine and Daniel! They worked in the pouring rain for hours to get it done! Such nice guys on top of it! highly recommend them! J. Burr
Meg Zisman
We live in an older home in Houston and ever since we started using Bugco a few years ago, we have run into minimal issues. Bugco is super responsive and will issue resprays free of charge if we ever start having any problems before our next scheduled spray. I don't even have to remember to reschedule them, they just come out to our home whenever we're due and send us a notification email. It's super easy and simple! I also cannot thank CJ enough (and all the other techs who've been to our home!). CJ was super courteous, quickly evaluated our situation and then addressed all of our issues and educated us on what we can do to help prevent future issues. Thank you so much, CJ!
Nishat Salsabil
Gage was very helpful, kind and professional! Happy to have found this great and affordable service!
ScubaHouston
Clayton did a rodent inspection, and Daniel followed up with the recommended steps to control rodents that had moved from my neighbor's yard to my attic. Both were very thorough, explaining everything they saw/services they performed. I also use Bugco for quarterly yard treatments and continue to be pleased with the great service
BRENNAN BROOKS
Tim was our house tech assigned to us and he was amazing. He had great customer service. He even saved me some money because there was a service I signed up for but did not really need. These guys are true good trustworthy people.
Silver Sycamore
We love Bugco! They help us make sure our facilities stay top notch clean & the way we expect it for our guests! Clayton, especially, is such a joy to have come out. He's friendly, always on time and takes care of us! We are thankful to have them on our side.
roy rohde
This was our first service with BugCo and we are extremely pleased ! Daniel was extremely knowledgeable and thorough. He was super nice and friendly while still being professional We will definitely continue with this company and will request Daniel!!!!! He gets five stars from us!!!
Elizabeth Hanks
Bugco pest control is the best! They know what they are doing, highly recommend this company. The specialist Clayton Coward was very friendly and informative and spent time making sure he didn't miss anything while treating our house.
Akbar Hajiani- Katy & Cypress Real Estate
This company is great. I dealt with Clayton Coward, he was extremely well informed and helpful. He answered every question and concerns I had. Very professional and friendly guy would definitely love to have him service my home again. Thanks buddy for all the hard work even during crazy Covid times.
Esther Oh
Gage is amazing! He was professional, knowledgeable, thorough and friendly. He went above and beyond and can tell he is an asset to the company. Great engaged employee!
Seungwon Choi
Cade was amazing for our retreatment service today! I really appreciated that he asked about our concerns over the phone on his drive over to our place even before he got here. He patiently listened to what we had noticed the last few weeks, etc. and was very thorough with his inspection. He also made sure that he provided us the right information and what to expect after a treatment. He was extremely cordial and we highly recommend Bugco to our friends for its consistently excellent customer service. Thank you Cade!
Lily Feagin
I am extremely pleased with my experience with BUGCO today! Daniel was professional, knowledgeable, and friendly. He did a thorough inspection and treatment of my house inside and out, addressing all my concerns, and I am very satisfied with his work!
Anil
When my previous pest company sold to Orkin all of the quality and customer service I had with a local company went to zero. I searched for a local company that was small but not too small had all the best tech and knowledgeable staff and I hit the jackpot with BUGCO ! The customer service is second to none from the staff at their office being polite to the techs who are incredibly knowledgeable but more importantly understand customer service and understand that the service they are doing for you is to make your life easier. They do everything they possibly can to solve the issue the first time and they do it without cutting corners. Ask for Clayton and Daniel these guys are awesome and care about doing the job right and they have respect for your home which is easily overlooked. CANT GO WRONG WITH BUGO.
August Gabrilska
Kevin was the technician who serviced the property. He was friendly, professional and very informed about the critters in Texas. He took time to explain the process and was early for the appointment. His customer service was 5 Star!
Deep Southern Pleasure
Daniel stayed in contact with his ETA. He was professional but yet personable. He explained everything that we he will be doing and what I should expect after the treatment of my home. With this kind of service I will be a customer forever! Thanks for the good service Daniel.
John Roy
The technician did an excellent job inspecting the house perimeter for termites and provided some good feedback. Great personality, professional, and down to earth. If I ever need pest control I know where to go!
Stacy Soto
Daniel was great! Professional, prompt...even early! He put my pups at ease too! He was very thorough in explaining the process and what to expect. He also answered all my questions, and I had a lot. This was my first time using BugCo and they did not disappoint! 10 out 10, would recommend!!
M Foster
I had the pleasure of having Ivan as my associate that came to my home and did an amazing job. As this was my first experience with BUGCO. Ivan did a great job explaining what he was going to do and asked me specifically what my needs were or any areas of concern. Ivan then walked the landscape with me as well as the home. Once completed he then explained everything he was going to do and what the process entailed, explaining every detail. After he finished the job, he explained what to expect over the course of the next two weeks and ensures me that if there was a problem to call them and BUGCO would have someone out quickly. Needless to say Ivan really put me at ease and provided excellent customer service! I will definitely recommend them to my friends and family. Thanks Ivan!
Ardhi Renadi
I just want to give my recommendations to BUGCO after the last 3 quarterly treatments. The field guys and gals that come to do the treatment are very professional, punctual and knowledgeable. The office staff is also great where they can be very flexible when scheduling for a visit. I love how everything is billed to your credit card automatically and am very impressed that they send you a very detailed report on the job done and the types of chemicals used. I can't say much about the price as I didn't really compare with other companies, but for the quality of service that they do, i won't hesitate to give them my business again.
Shelley Pappas
First time using Bugco and will most certainly use again. Daniel came out and was very professional and thorough. He was helpful and informative and took the time to explain what could be done for the rodent problem I had. Thank you Daniel for answering all my questions. Great job!!
Shelia Malveaux
I was so impressed with Adam Ferrel who was the Rep. that was sent to spray inside and outside my home. He came right at the window time. He was so informative and took the time to answer all my questions and showed me one of my outside ant problem areas. He was very polite and very knowledgeable about his job. He took the time to let me know ways that bugs enter the home and ways to prevent bug problems. My daughters had the same informative treatment from Adam when he sprayed her home. She referred me to you and bragged about Adam’s thoroughness. We both have not seen any bugs so far and would use your service again. Thanks Adam!!
Ellen Huang
We had our Initial service today with Ivan and he was absolutely fantastic! He was very friendly and easy to talk to, and he was very thorough at his work and very patient with our questions and requests. Super happy with with our experience today! Way to go Ivan at Bugco! Will definitely recommend Bugco to anyone I know!
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Updated 7/13/2021
Just had another excellent service again with Bugco! Jason the tech came and was very kind and went the extra mile to let me know something was wrong with our AC units while he performed the service. Thank you so much Jason!
Lizeth Melgar
They have been coming here for 10 years. Good prices good techs great results. Servando was here today He is courteous and knowledgeable. I recommend this company. They are problem solvers-Patrick Glenn
pk lee
Everyone I came in contact with was very polite and professional. Isaac did a very thorough job and was very friendly. I was satisfied with his service. However, a day after the service was done it was raining nonstop for two straight days so I'm afraid whatever he put out there on the yard and foundation area was washed out by the rain. I haven't seen the ants coming inside the house yet but my husband saw a mountain of fire ants in the front yard two days ago. This is our first time using Bugco and planned to continue with their quarterly service. Hope we didn't spend the money for nothing.
Julian Perrin
I was getting home from the airport late the other night and struggling to get my kids and luggage out of the car when I saw the fogging truck coming down the street.
Instead of driving by and fogging my family he stopped and asked if I needed any help.
I spoke with the driver after I unloaded my family and told him if I wasn’t under a contract with another company or I would switch. He suggested I google the company on my phone and save it to my favorite places so I didn’t forget him. I thought that was a good idea.
Vivian Nguyen
Mat G. was the technician who serviced my home, he was really great! First off he was on time! I was given a time frame between 10-noon, he was here right at 10 am! Despite his busy schedule he took his time with did not rush through to finish the job. He was excellent at explaining the products and reasons for the products. He was thorough in his process with checking the house and addressing the areas of concern. He could not have been more wonderful!
annette garrison
I've been a customer of Bugco Pest Control for a couple of years, I am very happy with the services I received. In the two years I've been with them, I've only had 2 techs...which speaks to the longevity and employee satisfaction of working for this company. They are always very quick to schedule my appointments and exceptional customer service. Our current tech, which we've had out a couple of times, is Trey, who is a pleasure to work with, he's very punctual, always communicating his arrival time, letting me know he's on his way....and he does a very thorough . Thank you Trey for your fantastic customer service!!!!
Morquise Cleveland
We have been using Buco for a few year now. They are very responsive and their products work. Germaine is by far the best technician. Definitely recommend!
Rhonda Brister
Fernando was very thorough, very detailed. He was also very personable. BUGCO is a great company and it is because of employees like him.
Nelly Ramirez
Gage was great! He came out and was professional and diligent! Great work
Erica Chow
Bugco is the best pest control company I’ve had. The first time they came I saw instant results! Our technician Brandon was very nice and made us feel comfortable. He was very detailed with his work and even took pictures of the stuff he recommended doing to solve our problems.
Emilie Winner
Johnathan was excellent! He was very friendly, knowledgeable, and easy to work with. Bugs were our biggest concern moving from Ohio to Texas but he answered all of our questions thoroughly and was very honest and made us feel comfortable in our home. We were initially just going to do a one time treatment but decided to do quarterly because we were so impressed. Highly recommend.
Megan Raschke
After 2 years with national pest control service that wasn’t up to my standard I decided to find a local company and settled on BUGCO. I’ve been with this company for a year and they have been great. I decided to make this review a year later though because they sent a new technician, Rachael, over today and she was great. I’m generally a people person but she made me feel like family from the first minute she walked in. Her area is not normally my house route but I’m planning on scheduling all of my future visits to match her work schedule because she was that good. Great job Rachael, thanks for being you.
Yaffa Steubinger
Very professional company. They listed to my concerns and did an excellent job checking all areas of the house and covering all areas of the house. I just used them for the first time and if it seems like they took care of my inside insect problem, they'll only have to do the outside from here on out. That's less insecticide inside the house. Being a company owned by veterans was a plus for me, too. I wish I knew about them years ago as they were the only company to reduce my large roach invaders.
Norma Sanchezaldana
I have used BugCo a few times and had conversations with a few different technicians but this last time Brandon came out and exceeded my expectations. He is very knowledgeable and gave me piece of mind and something I thought was a bigger issue. He listen to all my concerns and made sure I felt comfortable with his professional solutions. I will definitely be asking for him in the future again.
Michael Beierlein
we had issues with termites several years ago and called BUGCO for assistance. They completely got rid of the problem, and we have been termite -free ever since. while the initial termite eradication was not cheap, they offer fairly affordable annual follow-up inspections, which I would definitely recommend. Their staff members are very knowledgeable, friendly, responsive and very punctual. Overall excellent service!
Samantha Robare
We decided to hire BUGCO after getting several recommendations from our neighbors. Daniel serviced our home yesterday and was friendly, thorough, and informative. He gave us several recommendations for bug-proofing our home beyond just spraying. I also appreciate that they have a commitment-free contract for scheduled maintenance and yet the initial spray and they guarantee their work. Highly recommended!
Jane G
Had an awesome experience with them! They gave detailed info about prepping, and were punctual, affordable, and respectful of my time. Daniel was our exterminator and he gave a huge amount of advice for the aftercare of our home after the work was completed. I hope I don’t have to use them again but would highly recommend Bugco to friends and family!
Karla Guevara
Bugco is the best pest control service around. They have great customer service and reasonable prices.They're very informative and patient in explaining the process not only over the phone but while visiting your home. I've been a customer for about 7 months and have been impressed with with the service I've gotten. The first visit Jonathan was detailed in explaining the process and what to expect after spraying. Rachel came the second time and she is sweet and was detailed oriented. She actually pointed out some things we could fix on our end to help their service work better. Bugco also offers military discount so make sure to ask about this when you call. You won't be disappointed!
Mark Brewer
We just had Ashton at our house for a simple internal spray to deal with a few "unwelcome" guests in the wet areas. What easily could have been a routine spray and go turned into one of the most pleasant, insightful, and professional service appointments I believe I've ever experienced. His knowledge, pride in service, admiration for his team and organization, but most of all, his willingness to go the extra mile(s) to make sure that we weren't going to continue seeing pest issues was marvelous. He is a shining example of what distinguishes pretty good companies from great ones. My hat's off to the management team/ownership for hiring individuals that perform at this level. I would ( and will) recommend this service provider to everyone I know.
Abiygayil
These guys do a GREAT job EVERY time they come out! And they are always on time - that's important to me. Daniel came this last time and he was very friendly and very thorough. I haven't seen a single bug in my home since they've been treating it. Definitely recommend.
Jimetra Alexander
Daniel was amazing!!! I stayed in an airbnb while visiting Houston and thank God he was our technician. He was professional and very informative.
Yael Woods
Daniel came out to treat my house and it was the most pleasant experience. He was personable, very knowledgeable, took time to explain what he was doing on this visit, took care of my concerns and even fixed a loose garage nob for me. Customer Service is of the highest caliber to me and when it goes above and beyond expectation it should always be rewarded. I will definitely ask for Daniel going forward, he is awesome!
Sanjai Sabu
Cory was phenomenal during his recent visit. Never had issues with bugco and have had great service each time!
Matthew Dillahunty
Daniel and Brandon showed up on time which is really the most important thing since I did not have to wait at all and could schedule on my lunch hour. They were very thorough and the whole no contract angle of the business is very comforting. Really enjoyed their knowledge and professionalism. Would highly recommend to anyone with bug issues. Amazing experience.
Rebecca Bowman
Sean was absolutely wonderful. He went above and beyond to address some of the concerns I had with bugs in my front yard. He let me know when he arrived and gave me a quick recap when he left. Every Bugco rep has been wonderful and I highly recommend them.
Bebe Taylor
Daniel serviced my new rental house earlier today and I cannot say enough good things about my experience with Bugco and Daniel. He was perfectly on time, an expert in his field, professional, plus (bonuses) an overall funny and intelligent person. I'm extremely satisfied and am happy to be signed up for 1 year of quarterly service. Thank you, Daniel!!
dawn E spiccia
Corey was so nice, professional & thorough inside & out. I refer them all the time. No one can beat their service. Simply a great group of people
Kelly Ownby
Daniel and Cam showed up at the scheduled time and were extremely professional. We knew exactly what to expect. I don’t expect to see anymore bugs but if I do they will come back and treat again. I highly recommend Bugco, Daniel and Cam.
Melissa Charles
These guys are still at my house as I write this, that's how impressed I am with them. I may be spelling names wrong, but Germaine and Damien were smiling faces first thing this morning, answered all my questions with patience and knowledge, and worked quickly and efficiently. Every time I call BUGCO, I have gotten off the phone feeling more knowledgeable about what's going on at my home and confident in this company. Their customer service is some of the best I've experienced, and it's definitely what will keep us coming back for any service they offer.
Jonathon Kujawa
I’ve been using BUGCO for a few years now and they have always been awesome! Sam O. started coming by a few services ago and he has done an outstanding job. He is very easy to talk to, communicates efficiently, always brings up any issues or concerns, and is a pleasure to speak with. I’ve been impressed with BUGCO and their technicians since I started with them!
tracey johnson
Daniel was extremely friendly and professional while servicing my home. He gave me some great recommendations on how to keep the bugs out of my house. He was especially kind to my dog which I enjoyed. I'd recommend that you ask for him when you need pest control. Thanks Daniel!
Attxla
All I have to say is that Brandon is the best. Incredibly friendly, awesome attitude, and super insightful. He went above and beyond, giving 110% on our first service at our new house in a new area. I feel a bit better being here now and I will definitely be sticking with BUGCO for future treatments. Thank you so much!!
Karla Guevara
I'm rewriting this review to express how satisfied I am with Bugco and their service; I can rest assured my home is pest free. Ashton is very thorough when treating areas and explaining the process. His expertise and professionalism exemplifies Bugco as a business of providing outstanding customer service. I also support my fellow service members and companies that employ veterans. If you are in need of pest control I highly recommend Bugco, you won't be disappointed.
Tammie Hansen
BUGCO is the best! I just had my first service and Bobby was my technician. He was so knowledgeable, conscientious and hard working. He did an excellent job...didn't rush through it like other companies. He was amazing and I would highly recommend this company. I am so glad I found you guys.
Chloe Ryan
BUGCO is the greatest! We have been using them for our residence and recommending them to our clients for years. We recently developed a mice problem in our garage. Brooke came out to do our scheduled pest control and gave us a great proposal for getting rid of them. He put these specific exterior bate boxes around the perimeter of our home and we have not seen a mouse since! Amazing! We will always use BUGCO and Brooke will always be our guy, thanks y'all!
Andrew A
Bugco is awesome! The high reviews really reflect them as a company.
I have worked with another company in the past and found that that company's customer service was lacking. I knew Bugco was different on the first call.
Robe was the first person I dealt with and he explained so much about my situation to help me make an educated decision to get someone out to visit my properties.
Brooke and Brandon completed termite treatments on two of my properties and they were 100% professionals along with their team. They were knowledgeable and explained the process so I was completely comfortable.
I have also had inspections and treatments completed by Sam and Germaine and they were so focused on customer satisfaction and looked to truly enjoy what they are doing and the people they work with.
Whoever does the hiring at Bugco is doing an amazing job!
Jenn Vogel
Called and spoke with Chris the owner to schedule service. He handed my information over to dispatch and they called to schedule my appointment immediately. I called on Monday and I was scheduled for Wednesday.
They sent a super friendly and knowledgeable guy Chris out. He asked about my concerns and then explained what he was going to do. I was able to pay for my service right then and he completed the job. As I was driving back to work the office was calling to schedule a visit to check the rodent traps in my shed and backyard. Quick response, knowledge of what needed to be done and an explanation as to contact for pets and little ones. He was about 10 minutes early for the appointment (which is awesome because I didn't have to miss much work to be there. Fingers crossed they rid me of ratatouille and his family soon!
I would highly recommend Bugco for any pest control needs.
Pedro
Great service! Daniel and Chris did a very good job. This is the second time I use Bugco and the products they use are very effective. They also prepare the appointment based on specific problems I've had. I would recommend them to anyone.
Kevin Krajcovic
Bugco was recommended to me by my friend Cameron Barratt. So far my limited experience with Bugco has been excellent. Cade was great to talk with while setting up my first appointment and Brandon was a fabulous technician. They both take pride in their work and as a customer that’s all you can ask for.
Amber Jones
Daniel came out to treat for pavement ants that had been living under our back door mat and patio slab. He arrived right on time, was full of information, and super friendly. Went over and above to look for any problem areas and made sure to ask questions about what we were seeing so he could treat properly. Bugco has earned a loyal customer, thank you!
Leah Harris
Gage just treated my home. He was professional and courteous. Highly recommend!
John Wong
Daniel came out and quickly identified the all the areas where carpenter bees were nesting in the beams above my deck. He explained how the chemical he was using worked and how long I should expect it to last. I was also able to see it have immediate effect on the bees. He was also very knowledgeable about the different services and products Bugco offers. Based on his knowledge and professionalism, I would gladly use Bugco again for pest control.
Kate Taylor
First time using Bugco. I called for routine pest control and I will be calling them again! They were very friendly and Chris arrived within the hour! Very reasonably priced. Chris was very knowledgeable and thorough. Highly recommend!!
kiran khatri
Great Experience with Daniel from BUGCO Pest Control. He was super friendly and tackled a very unusual situation of rescuing a squirrel that was stuck between the walls of our house. He was patient and careful throughout the process to ensure the safety of the squirrel. He came prepared with all the necessary tools and also conducted thorough inspection of the house. Thanks to Daniel, the squirrel was unharmed after the rescue mission and we had the opportunity to set it free after feeding the squirrel.
The service was fantastic! Highly recommend them
Natasha Mallone
Following our usual extermination visit, we had our baited traps activated by wildlife in our attics. Ashton came out today to help us address the activity. He was very knowledgeable, professional and thorough. Ashton took us through what he was seeing, why he thought we are having a specific problem, and provided us with a variety of solutions to resolve our issues. Ashton was very straight forward about trying to help us find ways to keep the situation from becoming an expensive one. Our family appreciates the highly professional service techs Bugco sends to our home and we are always happy to recommend them to friends.
Jeffrey Oh
We elected to go with the convenience agreement. Daniel came out for the service and did a great job going over the agreement and future appointments. He also highlighted another potential issue and provided a suggested solution. The service was great and started seeing immediate results in our garage the very next day. We are also looking at their mosquito misting system as well. Highly recommended for pest control.
Wesley Walker
I have used BUGCO for several years because of their great service. Brandon, our technician, is the most customer oriented rep we have had in our home from any company! My wife and I look forward to seeing him because of his great attitude and friendly demeanor. I just recommended BUGCO to my HOA and have 8 of my neighbors switching because of the outstanding service and value.
Marvin Mitchell
Hello to all, I am a new customer referred by a neighbor so my actual experience with Bugco is limited. For my first visit I asked for an exterior and interior treatment. Their technician was punctual, he called before his arrival and courteous. I asked a lot of questions and he was able to address all of them. I was thoroughly satisfied with their in home treatment and he was in and out in a timely and convenient span. BUGCO punctuates this service with communications by email along with reminders so what more can I ask for. If you need an exterminator, give them a try, I think you'll be pleased.
Philip R. Elackatt
We love this company, they are great! Daniel Mather is awesome to work with. His attention to detail is amazing, He went above and beyond to make sure our home is free of any bugs. We would highly recommend BugCo and Daniel Mather!
Felipe Herrera
We have had BUGCO’s services for years and have been extremely happy with our service. Whether it’s our regular monthly maintenance, Daniel coming out to check on a few different ant species or Clayton setting up a trap, catching and safely releasing a skunk, we have been very impressed by the professionalism and knowledge of the staff at BUGCO. Whether you’re dealing with a small pest control or a larger rodent, BUGCO is the place to call!
Kevin Russell
BUGCO knows quality customer service! From the people on the phone, to the man performing the termite inspection (Jason Murphy), to the team performing the termite treatment (led by Cade Meaux), I couldn't be happier with how I was treated throughout the experience. Hats off to the entire BUGCO team!
Community Manager
Cory was very professional and understanding in our mix-up of treatment plan due to new management while on-site. Once I called the office, Lindsey was super friendly and helped to get us re-scheduled quickly!
Kenesha Sharae
Daniel was very knowledgeable, professional and friendly. I scheduled a German Roach clean out. The appointment was set for 8am, he arrived on time and was done with an hour. The treatment was very effective because the roaches all came out, running for their lives. The cost was very affordable as well. I would recommend Bugco!!
Christen Vaughn
Just wanted to give Clayton an excellent review! He was a very nice guy who thoroughly went through to make sure my problems were fixed. He was on time and got the job done quick! Thank you very much
Lannette Baptiste
Great professional service. I was very pleased from appointment setup to service completion. Ashton was awesome. He took the time to explain what was happening and eased my unnecessary fears. Amazing service. I would highly recommend Bugco and especially Ashton.
Doug McCain
Germaine with Bugco has been servicing our house for almost a year now and he does a great job! He's very thorough and explains the process very well, and he's just a nice guy all around. He'll also let us know things to look out for to help keep the pests and bugs down. Definitely recommend the company, and I particularly recommend requesting Germaine!
Ying xu
Daniel came by to do an assessment and was full of knowledge and help put my wife and I at ease.
Very thorough in communicating and had a wonderful attitude.
Would recommend him and his company for anyone with challenges surround critters at their house.
Atlen S
Clayton did a great job at our house. called us ahead of time to confirm which was perfect ! showed up on time . Gave us vital info on preventives. And nothing was stolen 😀 Thank you Clayton ! We highly recommend ! …
Mo Elsayed
I looked up for companies to spray my house. I was shocked when I found their rates are 5 on Google and on yelp .. I called them and they were very friendly and easy to work with. I made an appointment 7 am before I go to work . Daniel arrived on time and we chatted while he’s getting his stuff ready . He sounds knowledgeable , very friendly and loves what he’s doing. He inspects to check if there is any problem first then he treats based on that. He sprayed the inside and outside of the house and gave me some advice about the yard. They guarantee their service for 90 days. Now it’s almost a week and everything looks good so far .. will see how it goes over the three months and will update my reviews
anthony owens
BUGCO is fantastic! Brandon was the technician that came out. He was very friendly, knowledgeable, and professional. He took took time to answer all of our questions and give us some helpful tips as well. He treated inside and outside our home. He was very thorough and took his time even though it was very hot outside today. The five stars is not enough. I would give more if it was available. Brandon was awesome! I would definitely recommend their services. They’re rock stars!!!
kylie h
We have really been enjoying using Bugco this past year. We really like that we have gotten the same employee too. Germaine Abrams has been awesome! He is very friendly and knowledgeable. He gives us great insight each time we have any concerns. He’s made using Bugco a great experience for us.
Amy M
Had a great experience with BUGCO. Daniel came to the house, patiently listened to what we've been experiencing, and then targeted the issue from there. He actually made it enjoyable to be treating a bug-control issue. He was very friendly and gave lots of tips and advice. Would recommend him to anyone!
Rick Young
Bugco keeps the bugs away. I've been using them for several years now. I have their quarterly plan so they come out 4 times a year. Their service technicians are very friendly, professional, and knowledgeable. I would recommend anyone giving them a call if you have issues with pests.
Rachel Flores
My husband and I began searching for services to take care of a bug problem in our home, after seeing all the great reviews from previous customers, we decided to give them a call. We are so happy we did! Their customer service is outstanding! Thank you guys (Giodanni and Brook) for taking care of our bug problem.
Roseanne Bodin
*UPDATE 5/17/18: Daniel is an excellent tech. He came out to service my house when I was out of town. When I returned, I called to see if he could come back to spray the inside as well and he came right away. He helped me determine which kind of spiders I had noticed in my house and assured me there were not poisonous, thankfully! Great service as always and I will continue to use this company going forward. Thanks Daniel!
Great service and friendly technicians. Daniel sprayed my house today and was able to befriend my dogs (hard to do!) He did a great job and offered to come back with any extra bait if needed for my aunt problem. I've used BugCo for three years now and am very satisfied.
Roshney George
The technician Cornelius was thorough, detailed and attentive , answered my questions with clear explanations . He was the first technician to clean the spider webbings and make sure there were no outside opening or entry points for insects to come inside. Was very pleased with the service! Thanks Cornelius!
Selina Khorana
I signed up for the quarterly service after my first treatment because I really trusted the company. They came out to do an external treatment for the second quarter, and I called to ask if they could also spray the inside of my house. Cory and Daniel just finished up at my house, and didn't charge me anything, even though they had to come out a second time. They called when they were 15 minutes away to notify me, did a thorough job on my house from top to bottom floor, and were incredibly professional, but friendly. I can't recommend them enough!
amy
BUGCO is a great company to have on your side and great for any extermination needs in the home. They are professional and answered all of my questions during their inspection process and afterwards. Once the inspection process was over, not only did they explain to me what needed to be done on preparing my home but they also provided detailed steps through email of everything they explained to me. Their crews are friendly and made me feel comfortable with going forward with the extermination process. I will continue to use this company for any other needs in the future, if needed. Great job! And thank you for everything you’ve done in my home as we are back to normal and doing great!!
Kelli Neel
Jermaine and Servando were amazing! We would absolutely recommend them and Bugco. Punctual, Knowledgeable and extremely professional. 10/10 Wonderful experience.
Jesse Soto
Bobby was awesome! After he was done spraying, he gave me some pointers on how to keep bugs out. He gave me the rundown on what to expect to happen, ie. dead bugs, the next few days. I would recommend BugCo to anyone looking for pest control! Wonderful service, as they got someone out to my house in a day.
Sandra Leder
This was my first time using Bugco. Scheduling my service was easy and the service technicians, Daniel and Travis, were very professional, explaining what they would be doing and the outcome I could expect. I'm so pleased that I found this company and will be looking forward to my next service call.
D D
I’ve been a very satisfied customer for almost 3 years now. I’m happy to say, that I am still very satisfied with BugCo. Like all of your technicians that have serviced my home, Ashton was professional, friendly, patient and informative. I have, and will continue to recommend BugCo to my family and friends. Thanks BugCo. Keep up the good work!
Saltanat Serik
I cannot express how thankful I am to find them. The most honest, affordable and reputable service company I had a chance to work with! Daniel came to treat our house and he listened to the problems we had and gave clear and honest answers. He looked at the problem as how he would do it and give honest opinion about the results you have to expect. It was very easy to work with him. After couple of days we haven’t seen any insects in our house. Considering that we have little child the chemical is very safe and effective!
Tzirel Dubin
Daniel came to our home to take care of our extermination of roaches, earwigs and more. Besides for having a great grasp on the subject matter and answering all of my questions clearly and concisely, he was really pleasant to deal with. He was exceptionally courteous, and explained everything that he was going to be doing. I got a sense that he and his company were knowledgeable, effective, and honest.
nadira mangra
I had Mr Gage compete the pest control in my house yard Mr gage was professional people person friendly accountable reliable and excellent i recommend him for the job with anyone and i want hine to continue with my house. He is excellent and knowledgable
Brenda Porter
John came out to my unit and sprayed and gave me excellent advise on how to control my bug problem. He was professional and knowledgeable. I would use and recommend Bugco to anyone.
Jewels N.
We have been using Bugco for 3 years now for quarterly pest control. They have always been exceptional and professional. From the initial call to day of service. Email reminders are sent for upcoming appointments and completed services with details (i.e. technician name, targeted pest, products used, etc).
Anytime we had a question the technician would stop without hesitation. One time my husband had asked where these American Roaches were coming from into our new built home. He walked my husband out to the front of our home where a storm drain was and dropped some
pest bomb and those critters came out like fleeing from daylight. He said don’t worry they will be dead and we never had an issue since.
Recently we moved into a slightly older home and I gave them a call. They were able to get someone out the next day to service our new home. I immediately recognized the technician as he serviced our previous home too. Germaine is kind and knowledgeable. Greeted every family member including our big fur baby. He provide us tips to keep pests away which is always welcomed. Needless to say we are lifetime customers :)
Kayleigh Holmes
Absolutely wonderful service! I had an urgent wasp problem and was not a current customer. Still, Daniel was there within an hour of calling to help me! He was so friendly. Him and Danielle were so helpful - I made the easy decision to switch to them for my quarterly pest needs too!
Brooke Fatigante
This company is by far the best I have ever used. Professional, courteous and educated. We had a serious bug issue and they came to the house immediately (no wait time like other companies) and took their time to make sure the job was done right. They even explained to us what they used and why along with additional helpful tips. Best prices in town! I wish I could give them 10 stars!
Brenda Walker
We have used Bugco’s services for about 5 years. BRADON has been our service technician for several of those years. Not only is he very friendly and personal, he is very professional. He always remembers where we want him to spray and where we don’t. He knows exactly where our dogs lay outside and completely avoids that area without being reminded every time. You don’t get that kind of service these days. Most people are in a hurry and want to get in, do the job and be on their way to the next. Thank you Brandon for never making us feel that way.
Sara Donnelly
Been using Bugco for almost 3 years now and I'm always happy with the service. John and Daniel just came out to do termite treatment for me and they were both extremely friendly and also thorough. John was the one who first noticed a termite casing on a pier of my house a few months ago. All of their service folks have been friendly and very knowledgeable. I know my house is in good hands!
Ottis Leige
Clayton did a great job and I know he had a great personality. He broke down the way the chemicals will work and informed me on how long it will take to kill the pest . I’m glad I got the best bugco employee you guys offer.
Walter Woo
Arrived on time to inspect, provided detailed information of inspection result, answered questions adequately. Daniel is a reliable person! Hope the treatment go well too.
Updated 5/18/2020
Well done. Zack with his team mate arrived on time and performed a dedicated work. They worked under the scorching sun light without any complaints for 2 hours.
Minjie Jiang Reuben
Just have more to add for this wonderful company. I have been with them for years and today they again went out of their way to help me. My boys found a big dead rat in the backyard. They sent someone in the afternoon to pick up the rat and took it away (they don’t usually pickup dead animals). I do appreciate it and highly highly recommend them. I feel like they are family and will go out of their way to help!
Adding to my review from a few years back.
I was just serviced by Brandon and Clay today. I have used Bugco for years and Brandon and Clay are a reminder why I stay with the company. Brandon called ahead of time to let me know he was arriving soon. They duo was super friendly and explained what they were going to do. They were thorough in fixing my mosquito misting system, refilling my bait stations around the house and spraying the house and garage. They answered all my questions. These are two hard working guys. I hope Bugco keeps guys like Brandon and Clay as they do a great job representing Bugco! I hope they come back to my house for the next service.
Love this company. We had attic noise and called bugco. They made an appointment for the next day. Daniel arrived on time and was very friendly and professional. He thoroughly looked through the attic and found evidence of a rat that's been coming in through a small hole near the roof. He explained and patiently answered all my questions about rats' habits and how they were going to trap it. I could tell he was very proud to work for the company and he definitely did a great job. I now feel even better having them come out every three months to spray my house and inspect my mosquito spray system (yes! I also switched to them for this. The previous company would never answer my calls and won't send me a receipt for work done after repeated requests!). Thank you Daniel and thank you bugco!!!
Lexie Pietruniak
My boyfriend and I just moved into our new home and were excited, only to discover a preexisting German roach infestation. We called Bugco and Ivan came out. He sprayed inside and outside of the house and gave us a very detailed explanation of what chemicals he was using and where he was putting them. He was polite, professional and very informative. He answered all of our questions as detailed as he could.
Today we had a followup with Brandon and Hunter. They placed some additional bait around the house, and gave us a very optimistic outlook on the progress we have seen. They came quickly and got the job done fast!
I would HIGHLY reccomend BugCo to anyone struggling with any unwanted pests. Though nobody wants to have to call an exterminator, if you find yourself in need, BugCo is the absolute best! I can't thank you guys enough for everything you do.
Elena Hutton
BUGCO is the service pest control service provider!
Our technician Daniel was so knowledgeable, professional and helpful. He made valuable suggestions, offered great products and helped with every issue we had.
Thank you, Bugco, for 4 years of reliable and effective services.
Diana Moreland
Daniel arrived right on time. He was extremely professional and very thorough. Additionally, he provided helpful advice on how to prevent pests from getting into my home in the future. Yet another great experience from Bugco. I happily recommend them!
Robert Gathen
My home was serviced for the first time by Germaine today and I could not be more impressed and satisfied. He show his knowledge of the pest in our area and had a resolve for any situation. His PROACTIVE attitude is a great selling point for the company and should be utilized. Great Job!! Thanks for the VETERAN love also!!!
Jayne E
James and Brooke were my two most recent technicians and were really thorough in understanding what I wanted and what my expectations were and explaining their coverage and options. I appreciated their observations that they shared and noted some things I could do to help reduce some problems like water leaking from the outdoor pipes. I appreciated that they were respectful and courteous and arrived on time.
cynthia smithson
John S. is excellent!! He worked so hard today and I learned so much from him. He gave me advice on what I can do to prevent the situation. He was so helpful. Our problems are not over yet but I think we are well on our way to getting our problems solved! This is the kind of service that makes an excellent company.
Gwen Robinson
Brook inspected my house today and he did a great job. He was thorough, very patient with our questions, and helped us understand the extent of our rodent problem. I feel confident that we can get this issue under control quickly and effectively. I will definitely recommend Bugco to my family and friends in the area.
Eric Huffman
I've been with BUGCO for three years now. They're typically very professional and easy to work with. One technician - Isaac - who visited our home recently was EXCEPTIONAL. Patient, kind, courteous, and thorough. He listened to our concerns, and then went OVER and ABOVE what we asked of him. We're all used to workers who just do the bare minimum so they can move on with their day, but Isaac was willing to exceed all expectations. My wife and I felt bad because we didn't have any cash on us for a tip. I wish BUGCO would send Isaac our way every time. Thanks young man!
8Tolani
My tech was Kade, he did an awesome job. He was so passionate/ well educated able his job. He even completed the installation on the same day as the inspection. Thanks so much Kade.. I can sleep peacefully tonight.. lol
Sydney Rhodes
Yesterday evening we received our first treatment from Rachel. She was wonderful! My husband and I chose to go with BugCo after our previous pest control company wasn’t getting the job done. Rachel really took the time to explain what the issues were. She showed me lots of areas of our house that were not sealed off!!! Tons of little cracks along the baseboards and the worst area had to be under the sink in our master. It was completely open to the plumbing in the walls!!! I really appreciated her showing me all of this. The job was not rushed and she made me feel confident in what was being done and what we needed to do in the house to keep the bugs out! Thank you BugCo for your awesome service
Diana Subudhi
We've been using Bugco for 2 years now and could not be happier. Their services are phenomenal and they always take care of any bug problems we have in our home. The techs they send to our place are always on time if not earlier than expected and extremely friendly. Daniel serviced our home this past time and he was excellent- he was very attentive and took the time out to answer my questions. I would definitely recommend Bugco to anyone looking for pest control.
Reshma Solanki
Daniel was really helpful with our pest control services. He was prompt and did a great job. He also gave tips on how we could do things around our place (diy improvements, cleaning tips) that could help prevent bugs from getting in. Would definitely recommend them to anyone!
jessieharrison87
Daniel did a great job. Daniel was very friendly and helpful. He went the extra mile to ensure that my issues were addressed and proactively set up a follow-up appointment to address a separate issue. I will specifically ask for him again if I ever need additional service.
Stephen Shorter
Daniel came out knocked out a quick job for me at my investment property. He was knowledgeable, nice and gave me options so I can make the best possible decision. Definitely would use Bugco again because of this experience. Thanks Daniel!
R Rodriguez
I am on a 3 month service plan with Bugco. My service wasn't due until February but they still came out to do the interior today due to ants being in the restrooms. Brandon was my technician. He was very professional and informative with an awesome attitude. He provided some helpful suggestions on how to keep them out of the house. He not only took care of the ants in the bathrooms but found several large ant beds in the front yard flower beds that I wasn't aware of and took care of those as well. Amazing service.
Brandon Cubina
Daniel Mather is always so helpful and very knowledgeable about our service. He explained everything very well and is always a pleasure to speak with. We always look forward to him coming by and he keeps our house bug free! :)
Sandy Patel
I have had a great experience with each technician that came out from Bugco. They have all been kind and very pleasant. Mr Brook came out today and went above and beyond to meet my expectations. I recommend this company 100% for all extermination needs. Thank you
Amber Alderete
Such a great experience and wonderful customer service! I had Daniel come to my house and he was very friendly and very insightful. He didn't mind talking to me and informing me about my pest. The price was great too compared to others I've researched. Thanks for being so helpful Daniel! Thank you Bugco for a great experience!
Tia Stabenow
WOW!! That's my first impression with Bugco! We were having issues with some frequent pests. We called several companies for quotes. Bugco was one of the few who didn't want to lock us in a contract and had an exceptional rate. Contracts are difficult when you aren't sure if their services will work. We were politely serviced by Brandon and he totally blew us away with his excellent customer service and expertise! He educated and showed my husband how pests were getting in and how to prevent it. He even gave our little ones some neat toys to keep along with some promo products for the adults. The best part is, we haven't seen any alive bugs since his visit, only a couple of dead ones! Very thankful to Bugco, Brandon, and their commitment to provide excellent service and a product that actually works!
nettie peterson
Bugco is a company focused on great service and a very positive customer experience. - We had three different technicians visit our house and all three were very friendly and easy to work with. - One technician who arrived was not initially very knowledgeable and accidently broke an item during the service (an honest mistake), but overall I was still very pleased with the service because Bugco worked hard to correct these issues and to make sure that we were satisfied with the service and our experience. - I recommend this company. The company shows integrity and provides reliable service. I found the company easy to reach by phone, the prices were quoted clearly up front, the technicians always arrived on time or communicated clearly if there was a delay, and the technicians were thorough and friendly.
Austen Harris
BUGCO has consistently been a great service provider. Brandon performed today's inspection/service and was on time, friendly, and great at answering my questions and explaining the treatment plan. Will continue to use BUGCO.
Cindy Kendall
Servando was very informative, courteous and on time for our appointment. I would highly recommend Bugco for routine pest control services.
邱璟容
Chris was prompt and on time. He did a thorough job inspecting and spraying our house and around the perimeters. To top it off, he gave us some really good tips on how to keep out unwanted pests. Awesome service, highly recommend!
Cristina Palacios
We previously used BUGCO for termite problems and are now using them for general pest control. Daniel was very thorough in going through the house and asking us questions as to the different types of bugs we come across. He made recommendations on the type of treatment we should have done for optimal results and explained in detail exactly what would be done and what to expect. Overall a great experience and will continue to use them in the future.
Krista Gale
Brandon is truly an asset to your company. He is always on time and ready to work. He has done everything possible to make sure our house is pest free and we understand the process. I would highly recommend Brandon and Bugco.
amir alpert
Bugco is my provider for insect control and I called them up to look into a mouse problem I was having. Brandon arrived today promptly and gave my a heads up when he was on his way which I appreciate compared to the 2-8 hr window other providers request. He did a prompt and efficient job inspecting my house with clear explanations as to what he was seeing. At he same time, he let me know what I could fix myself and what he recommended that Bugco take care of. It’s nice to have a local company in Houston who provides the great customer service from the office along with great field service at your home.
Britt B
I have been serviced by this company since 2016 and the dead bugs I see are a sign of SUCCESS. Germaine & Rachel (techs that complete quarterly visits to keep spiders, etc at bay) have been a great source of information regarding my bug problems! Germaine taught me plenty about spiders habits, treatment options and Rachel offered fantastic in between service ideas.
Highly recommended company with quality staff and pest control ability.
Victor Sinn
I signed up for Bugco's quarterly service about a year ago, and they have been very thorough, knowledgeable, and most importantly, willing to answer all of our questions every time.
I am looking for responsiveness and reliability above all else in a pest control service, and our technician, Daniel, goes above and beyond the call of duty to ensure all of our concerns are addressed during each appointment. We plan on using Bugco as long as he or other team members of comparable ability are available.
Linda Davila
Bugco Pest Controll is the best I have ever used.Brandon the technician is very Professional, courteous and educated. He came to the house immediately (no wait time like other companies) and took their time to make sure the job was done right. He even explained to us what he used and why along with additional helpful tips. Best prices in town! I wish I could give them 10 stars!
Rodney Cruz
Daniel was great. He explained everything he was doing and provided us with the education we needed to keep our home bug free. Top notch service and would recommended him to anyone.
Lydia News (Lyds)
We cannot say enough good things about this company. Our initial research showed that Bugco has an outstanding online reputation so we contacted them for an initial consultation on general pest control and an existing misting system. The people in the office were friendly and answered all of our questions. The good experience continued when Germaine (our service technician) appeared. Very cordial and respectful of our home (he wore shoe covers which I loved). The most important thing is that the bugs are under control and our misting system is up and running. Germaine has truly exceeded our expectations in keeping bugs down in Texas! We signed up for their quarterly service and have no regrets. Another satisfied customer indeed. We have recommended to friends and neighbors. Brandon shares our area with Germaine and he hasn't disappointed! Good guys who know their stuff. Every question that I've asked they do hesitate to answer and find a remedy. Totally satisfied.
Update:
Always a pleasant professional experience! Thank you! 😊 Brandon and Germaine are the best pest guys we’ve ever had. Highly recommend!!
Heather Stellakis
Our BugCo technician was professional and courteous. I was impressed with his respectful and positive attitude. We have and will continue to refer the company to our friends and family!
Aaron Drucker
Daniel came out today to take care of our house and did a great job. Not only did he service the home quickly, courteously, and with high quality; but he also took the time to explain additional measures home owners could take to prevent pests. One of the most professional home owner service companies in the city.
Regina Obeso
I’ve been working with Bugco for a few years now and I definitely recommend it! Great Service, and never had a problem. Brandon has been helping us for over a year and he is very professional and always willing to help the best way possible.
Kelly Hedgpeth
I was very pleased with the service and care I received from Bugco. Daniel came out and did a thorough inspection and gave a great quote. He then spent time walking me through the quote and answered all of my questions. He was very patient, knowledgeable, and trustworthy. The exact opposite feeling I received from the Terminex technician and his expensive quote which included a 5 minute inspection, less treatment at a higher cost! Daniel and Chris Merlos came out today to complete the treatment. They did a wonderful job and I already feel more at ease regarding our termite problem. They again answered any questions I had and informed me of the yearly inspections and treatment for our warranty. It is nice to be treated well from a company that clearly cares about their customers and their well-being. Thank you for being better than your competitors!
Troop 1283 Troy Bergeron
The company scheduled at a time that was most convenient to me and my family. That was very important to me. The technician showed up on time and was very courteous and professional. He gave me all the necessary suggestions for me to keep our house pest free and it has been a success. I would highly recommend them to others.
T Pirtle
Servando Hinojosa is a friendly, knowledgeable and very professional technician with BugCo Pest Control. They do exceptional work.
Lacrima Cosnean
We’ve been a client of BugCo for several years and are extremely satisfied with the service, the prices, and mostly the professionalism of the employees.
I love their customer service, they are prompt to reply and their system to schedule and stay in touch makes my life easier.
I highly recommend BugCo to family and friends and my Real Estate clients as well!
Keep up the great work!
Jaiden Q
This was our third time with Bugco and their exceptional customer service was definitely upheld. Daniel called when he was on his way and came at the scheduled time. He was very knowledgeable and very friendly (especially with our new dog that does not welcome strangers. He provided me with helpful tips to keep our home bug free. It is clear this company values customer satisfaction and is not solely out to make money, which is not easy to find nowadays. Thank you Bugco!
Laura Bergeron
Bugco recently did a termite treatment on my home. They were very nice and professional. They came out and did measurements and quoted me a good price. They completely explained the whole process. When they returned to do the work they were very professional and completed the work in a timely manner. I would highly recommend Bugco to everyone. Great experience. Wonderful customer service.
Kacie Forrest
Great customer service. We use Bugco for regular pest control and have a termite warranty with them. When we discovered dry-wood termites in our home, they promptly came out and serviced them, even though those were not covered under our subterranean termite coverage. I really appreciate the focus on quality customer services and their detailed explanations.
Chai Mutyala
We contracted BugCo to come perform our semi annual home but spraying. Daniel came promptly on time, was very professional and did an excellent job! We recommend Daniel and Bugco for all your pest control needs!
Thunoli Kutty
Very knowledgeable and professional. Our pest control specialist, Cade, explained everything to us thoroughly, answered all our questions, saw to all our requests, and then took care of the job efficiently. Would recommend
Michelle Carrejo
Brook has treated our house on several occasions and we are extremely happy with his service. He always greets us with a smile and we appreciate his positive attitude! He takes his time to answer our questions and is thorough with his treatments. I will continue to recommend Brook to treat our house.
Ryan Miller
I will never use another pest control company again! Bugco was professional and most importantly honest! They were a second opinion after I was quoted 4K for a termite service. They came in and told me that they're wasn't any termites at all anymore. It must have been service but went ahead and did some maintenance service along with taking care of some basic pest service. They were great with communicating with me what I should be looking for and even suggested certain maintenance work that would save me money. Best experience I ever had! I would recommend them all day! Chris and Trey are awesome!
Trish Murison
Used Bugco for Years - Great Service!
I hired Bugco in 2014 and they have completed quarterly bug treatments for me ever since, and I'm never bothered by bugs! I found them from their great Yelp reviews, and they are highly courteous and service oriented. A few examples - I was running late from my dr. appt yesterday, called them 30 min before my Bugco appt because I wouldn't be home in time to meet the technician, and they helped me re-schedule my appointment to today, no hassle! Cory did my last home treatment and did an excellent job cleaning out my cob webs (I have a bungalow with rafter tails everywhere, not a small job), explaining how the spray works and thoroughly treating the interior of the house. I will keep giving them my business and I do recommend them (price very reasonable too).
F H
Glad I made the right decision by calling Bugco. 1st impression of the company is that they are very friendly. From my initial call, to setting up an appointment all the way to the appointment day was terrific. Daniel came out for the initial visit not only to treat the yard but also educated me on additional ways to prevent bugs, insects, etc away from the house. He was very thorough from giving details on the chemicals and granules he will be using to how it works and the results it will have. I asked if I could follow him around as he treated the yard & he gladly said ok. I was asking questions like a little kid would but he answered every single questions & even gave pointers as a bonus. I could not find any faults or mention any concerns about Bugco. They make everything easy & a pleasant experience for customers.
Keepitsimplesassypants
I’m very happy with Bugco’s service, price, and staff. Their process of reminding us when they’re coming, being receptive to handling special issues, their courtesy and friendliness - They’re just overall easy and pleasant to deal with. They’ve gone out of their way to earn and keep our business.
Diane Higginbotham
I’ve been very happy with Bugco since we first contracted with you two years ago. Germaine, who is usually who we see, is incredibly thorough and incredibly kind. He listens and is understanding. I have recommended Bugco to others because I’ve been pleased with the service and the outcomes.
Melissa McDaniel
Daniel was great! He happily sprayed everywhere I told him that the bugs were normally located and even gave me tips on how to keep the roaches away. I was very happy with the service.
Michael Gonzalez
Bugco was exhibiting at our conference in Galveston for early childhood educators. The dumpster had an infestation of gnats that came in while the bay door was open and move in began. That evening it was hard to talk to people while gnats were just flying around everyone. The convention center stated that it would be taken care of. Well they weren't sure when this would happen and some of the workers thought cans of Raid would work. So we asked Bugco who was there exhibiting and they were out early the next day and took care of us. Thank you for your help. See you in San Antonio.
Corey Graves
From start to finish a wonderful experience. Highly trained technician Brooke was amazing. Great line of communication about his arrival time. Took a moment to answer any and all questions. Recomend this company to anyone needing inspections/treatment service.
Elizabeth B (Liz B)
Very thorough and professional, he went through every room and every corner with the spray, into cabinets and places where he suspected entry of insects and also into the attic, garage and outside perimeter of my home. He was knowledgeable and gave advice to seal up areas where insects may be able to enter. He explained the 3 layer system which helps prevent insects for 90 days and the guarantee for 90 days, he also offered his card if there were any questions or if for any reason I forgot to mention any areas that needed treatment. So far there have been minimal incidents of bugs and happy to say that the pesticide and 3 layer system is far more effective than the 2 prior companies I used! Very happy with service and customer friendly support. Thank you!
Sergio Velasco
My employer uses BUGCO every month so once a month I meet with Daniel. He is always on time and just a wonderful person to do business with. Very knowledgeable about his line of work and always professional with clients. I would recommend BUGCO to anyone.
Gina Brown
Sam came into our office and removed a large rat in the ceiling and put up rat traps. He was very friendly and efficient. Would recommend for quick professional rodent removal. Thanks so much Sam!
Michele Yamaguchi
Jermaine was great! He was very punctual and professional. He was very informative and answered all the questions I had concerning the treatment. He was also very detailed concerning where he spraying the pesticide, and cautioned us to wait a while before we went through a certain area that has insecticide.
Jennifer Hughey
Technician arrived on time and was very helpful, asking what our specific issues were and taking the time to explain what was to be done.
He even swept all the spider sacs and webs away before spraying the patio and by the front door.
I like that they won't have to spray inside next time and we don't have to be home. Very convenient.
Veronica Johnson
Since moving to Texas over a year ago, I quickly learned of all the various insects/pests here that I did not have a problem with where I previously lived. I immediately contacted BugCo and I have been a customer for over a year now. The staff are always courteous and they show up every quarter as planned and I haven't had a problem. Today Daniel was my serviceman and he was great! He was knowledgeable, patient with all of my questions and kind. I will always recommend BugcCo to family and friends.
Omar Urquidez
Been using Bugco the last two times. Way better than the big national no name no face guys. Brooke has been the one coming by and I cant say enough good things about him. He is super thorough and explains everything he did and why. I can really tell he is knowledgeable and cares about his service. Thanks Bugco for doing such a great job!
Elizabeth Howland
We started using Bugco about a year and a half ago when we noticed ants in our kitchen. After one visit, the ants were completely eliminated. Since then, we've gotten quarterly treatments and we've had no pest problems whatsoever. The company as a whole is super easy to work with and our technician, Cory, is thorough, polite and super accommodating. A couple of times I forgot to leave the gate to the backyard unlocked and he had no problem making a second trip to treat the back of the house (free of charge!). We would definitely highly recommend Bugco.
Tiffany Rollfing
Great customer service! Everyone was super helpful and friendly. My technician, Chris, answered all my questions and offered very helpful advice. They have a great contract with no penalty for canceling. I could not be more pleased with their service and ethics.
Ashley Nelson
We have been extremely satisfied with the service from Bugco, especially Daniel and Roby. They installed a mosquito system and we haven't seen hardly ANY mosquitos, we can actually enjoy our outdoors without pesky mosquitos. You cannot even see the system, it was installed with extreme caution and care. And anytime we need a service, they get it scheduled extremely fast and are very professional. Thanks for the amazing customer service.
Neil Bekka
Germaine, Brooke, William and Justin came to my home today to treat it for termites. I must say it was the most pleasant pest control service that I have ever experienced. They were professional, knowledgeable and answered every question and concern that I had. Bugco is the best and I highly recommend them to anyone with pest control needs.
James Pack
Brandon from Bugco was phenomenal. Incredibly nice guy, checked for nests and even battled some wasps outside my home. Gave very detailed explanations and made sure I knew what I was paying for and what he was going to do. Five stars!
Christina Glaser
Rachel was wonderful, she was able to come a little earlier than the estimated time we were given. She was friendly, efficient, and went above and beyond to help. We would definitely call again if we have another problem because of her!
shane rojas
We have been using Bugco's excellent service for several years. Technicians are always very attentive and demonstrate genuine concern to resolve pest issues. Most recently Brooke and Clay executed our scheduled quarterly service and as usual went above and beyond to insure lasting quality and value of Bugco's services. Pest control isn't always and exact science but they stand by their work 100%. If you need regular or occasional pest services Bugco will be your first and last stop!
Kamika Hind
I've used BUGCO for almost a year now for quarterly preventive pest control. They've always provided incredible customer service and been on time . Unfortunately last week I came home to find a snake stuck to one of the sticky traps they put down in the garage. Too scared to touch it, I called BUGCO hoping and praying someone could help me. Daniel came out almost right away to remove him. He's absolutely amazing!
Skye-Lynn Kaase
We've used this company for about 2 years now and have zero complaints. They're always professional and efficient. We had Sean today and he did a wonderful job explaining what other services e could use to help mitigate ticks, fleas and ants. Thank you, BUGCO!
Rachel Padilla
Great customer service and very helpful. Jonathan came by on Saturday and was very thourough with the service whilst giving helpful tips for keeping those pesky spiders 🕷 away. I like the option for outside alone treatment and if needed on the inside at a later date you get a follow up visit. If you need a pest treatment company definelty give BUGCO a try.
Eunice Stephens
Trey has come to treat our house a few times and each time he's professional, punctual, and just a pleasure to work with! He also goes above and beyond to provide a wealth of information on things I discover in and around the house. I feel fully confident in Bugco's knowledge, experience and competence and have recommended them to my neighbors.
M. Al Hosani
I moved to house last month and the house was full of bugs ( mostly arches), so I called BUGCO and they came on time. I have noticed that bugs die around the house before they get in. Their representative Mr.Germaine was very friendly and well experienced in his job. He explained to me everything in details about their chemical and the way it kills the bugs. My brother lives in SugarLand in almost a new house and he had three companies coming to his home already but bugs still can come inside his house. So I recommend him to contact BUGCO too. I highly recommend this company.
julius carrion
Cory Scott was very friendly and helpful when he came by. Explained everything he was doing and how to further prevent the pest from coming back. Made sure to check the whole house and yard to ensure proper measures would be taken and was able to notify me of the best possible solution at a reasonable price. I would highly recommend BUGCO to friends and family and if needed rehire then for future jobs.
kristen nichols
Brandon has been treating our house for a while now and is amazing. He is professional, on time, and has fixed all of the bug issues we were seeing when we moved in. I highly recommend him!
kawi706
Wonderful service! We use another pest control service for a year and were plagued by roaches and ants. Bugco eradicated the pests. They are professional and courteous. Kevin Edwards is a fantastic technician!
Matt Kehnemund
BUGCO Pest Control is the best pest control company I have ever used. Hands down the most thourough application both inside, outside, and even in both attics. BUGCO was on time like promised, professional, and has an excellent customer service department. Highly reccommended
Monica Patel
We had been having a lot of problems with roaches and our previous company was not local so the treatments were not regular. We contacted Bugco after a neighbor recommended them. From the beginning they were very professional and even scheduled us the very next day. Rachael showed up and did an inspection of the house and was very knowledgeable. She took care to treat our home well and was very personable. Thanks Rachael and Bugco!
Marcus Wilson
Daniel came out this week and did a yard spray for me. I have not seen a bug since then. He was thorough, courteous and knowledgeable. He took the time to explain the process completely and had some great tips on how to keep the bugs away.
Rebecca Ugalde
Update: Used BUGCO for general pest treatment of current house. Once again, simple to make an appointment. The day of the treatment, they contacted me once they were 30-min out and very professional once they arrived.
Very easy to make an appointment. The day of the appointment they contacted me as was expected. After the inspection was complete, they contacted me again. The whole process was very easy and professional. Will use them again in the future.
Kristmas Marron
We have never had a better experience for an extermination treatment! Germaine was our technician and he was extremely professional, super friendly and thorough. He removed all of the webs outside and checked the attic to ensure there were no breaches (to keep unwanted critters out). We scheduled this treatment in order to avoid the usual influx of insects now that the weather is warming up and we are confident that Germaine has saved us from our annual spider/ant invasions. Thank you so much for such a pleasant experience!
Amy Bennett
Brandon has the heart of a teacher. He had a warm demeanor from the very beginning. He listened, was observant, and took time to help me feel reassured that there was a very positive solution to the pest issue at my home. He took time to teach me all that was going on without instilling any fear! Bugco was an awesome experience!
Doris Moon
Brandon is a great guy! He does his job professionally. I have no complaints!
Thank you, Bugco.
D.
Update** Started with german cockroaches everywhere! No longer an issue a few months later. Thank you, Brandon and Bugco! Great technician, friendly and professional, Great company and friendly office staff.
Ty Summers
4.15.2020
Moved to a new home since the last post below. This house came with a forest in the backyard.
Had BugCo come out again.
Our tech Sam came out and laid some rat traps along our fence perimeter, fogged our yard and put some other pest deterrent systems out based on our proximity to the woods and the creatures that call it home.
When done, he was very thorough in his recap of work performed and provided suggestions for future treatments.
We ended up signing a very affordable service agreement due to confidence and professionalism in the BugCo team.
3.01.2020
BugCo was prompt to answer all my questions regarding our pest infestation. My tech, Justin was thorough in explaining where our pests were coming from, what was attracting them and also was informative about the chemical to be used and best practices to keep our Dogs safe as well.
I highly recommend them for any service. They are prompt, informative and very professional.
Rose
Daniel came go service my home. Before I had terminix and well, it was post-3months and there are still a lot of roaches, spiders, etc etc.
He was very thorough, explained that I needed to caulk under the sink, and explained how close off any entry into the house. I also opted for the yard treatment. I will update in 3 months.
Okay so not only did he spray my house but I had a light switch installed but just opened, another entry in. He guided me on matching hot/black, etc etc. I got a quote from a company for $180 and he basically said I was 5 mins away from installing it.
Thanks for everything Daniel & bugco!
Brittany Thomas
I am SO HAPPY BUGCO was an option. We previously hired John Moore to address our pest issues and I swear they brought more with them each time. Long story short, John Moore did not work and we are very unsatisfied with their results.
We hired BUGCO, they told us how to prep for service, something John Moore NEVER did or said to do. We found BUGCO to be more knowledgeable about their services and they attack the job at the source rather than just treating. THANK YOU BUGCO, special shoutout to Reese and Travis(?), the new guy he was training. Reese offers superior customer service, as well as the guys who answer the phones. I am more than happy to give them 5 STARS, 10 STARS, whatever they need in order to know that we are extremely happy and satisfied with their services.
Kim Smith
I absolutely love their service! Cory is a great technician and will talk to you the whole time he is doing his job, if you want. Very progressional and friendly. I recommended these guys to anyone!
Bassem Salama
Had a great experience with Cory - was incredibly professional and thorough!
Nina Issaq Irwin
Very satisfied with Bugco, they were responsive and returned calls very quickly. Jonathan who did our service was very good, professional and courteous, he was also very thorough to make sure he covered all the areas inside and outside, and he also send estimates for mosquito system that we asked for.
S M
Love this company. BEST customer service and bug control. Used for the last 3 years plus reasonably priced. Most recently Daniel was late due to a delay with a prior client, he apologized and made good on the visit. He also had the decency to call before hand to assure me he would be there..THANKS BUGCO!!!
Charles Parker
Our technician was Jason, he was very knowledgeable and professional. His work was very well done. We will be using their service again.
casey musgrove
Daniel came out; he was running a little behind but it was perfect because I was running behind also since it was a Monday. Super polite; easy to talk with; didn't rush me though anything. I had to take a phone call while was spraying and Daniel didn't miss a beat. Thanks for coming out. I think I'll be with this company for awhile.
Heather Schroeder
I've been using BugCo since they opened 3 years ago and I've been nothing but happy the whole time.
The technicians are courteous, professional and always show up on time.
When I built my house I had problems with ants in my dog food and laundry and silverfish brought over from our older home. Since I've used BugCo I haven't had a single problem with those, nor any other problem.
I also love with how inexpensive their services are! I don't have to break the bank and sign up with some contract or plan. They do all the things (if not better) than the big name companies do but don't rip you off in the process.
Hire these guys you won't be sorry!
Johnny Hacknslash
They're an honest and professional LOCAL business that will explain everything they're doing, and how to prevent issues in the future. Germaine in particular took the time to answer our questions, did a thorough treatment of the house, and gave us advice on how to proceed. For being so upset about a bug problem, he was the perfect person to send. As long as we live in this area, BugCo will ALWAYS have our business. Thank you Germaine!
Jennie Lane
We've had a great experience using Bugco. They go out of their way to explain everything and never use any unecessary chemicals. Daniel treated our home recently and he was very friendly and informative.
Jennifer Jacobs
I received great service from Cory Scott and Daniel Mather. They were very prompt, told me the problem, and treated my house accordingly. Excellent customer service from both of them, and I would definitely recommend BUGCO to someone else!
Carmen Burn Dziekonski
They are the PROS for reasonable and effective Removal of critters and other animals in your attic. They took care of this by inspecting the attic and possible points of entry, placing the traps and retrieving the raccoons to later release them in a wildlife sanctuary.... all for a fraction of the cost other companies quoted me....in the past I have entrusted my home for regular pest control to Bugco. Brooke and other technicians have given me helpful information on how to reduce pest activity in my home. They always take the time to really treat the perimeters of the outside area and once inside, pay close attention to keep us free of roaches and other insects. I really appreciate Brooke’s expertise and knowledge! ...what I find also very special, is the God given, nice personality they bring into my home. I am always guided on ways to save money on their next visit by explaining other company plans.. Long gone are the days of feeling you have a stranger in your house, who you couldn't wait was done and gone!. Kuddos to Bugco who trains their employees thoroughly and chooses the best to enter your home. The company serves you and values your trust.
Andrea Hernandez
VERY professional!!! We have been having issues with an untruthful realtor and we simply asked they company for proof and they sent us the facts of the situation. They responded very quickly .This helped us out so much. They are very honest ,dependable and legit. Thank you BUGCO for your understanding and your buisness. Shout out to Sam Onofrey for being a man of your word. I'm sure the company is very honored to have you a part of their team! God bless!
aelsakr
Been using bugco for a while now, they are very professional and honest and don't oversell, Daniel has been great and helped me get rid of my squirrel and always gives me extra tips , and best part if there's an issue, they come back to fix right away.
Stacey Davis
BugCo's team always does an excellent job!! They are very professional, friendly, and answer all of my questions thoroughly. Wouldn't have any other company for pest control. Great job today, Trey, excellent service and knowledge!
Dustin Davis
Daniel was out at my house in Sugar Land today. Very knowlegable and great experience. I recommend Bugco but please click to see my second review.
_ I did not know how to enter a new review because I forgot about my old review but Hunter came out today over to the same house in Sugar Land. We recently had a influx of ants with the rain. Hunter was scheduled to just do the outside but I happen to see him while outside and told him about my ant problem and he was very happy to oblige. He came in and gave me advice while taking care of my problem and left while letting me know if anything else could be done just pick up the phone. I appreciate his help and the other other Bugco workers that have been out at my house.
Warren Herrington
Brandon was very knowledgeable about correct treatment and preventative methods for pest control at our home as well as respectful. Excellent communication and service. Highly recommend BugCo!
Alison Vo
BUGCO Pest Control has been absolutely wonderful in providing the services we needed to eliminate the pest issues at our home. The staff at BUGCO were very knowledgeable, patient, and reliable. They were great in communicating with us from the beginning to end. They were very professional and answered all our questions. Within a few days after the pest extermination, I have not seen or had any more issues with the pests. Thank you so much to all the staff at BUGCO for the great services and care that you provided! Alison and Andrew
LizlizethXmelgar
Had a bug problem that was making me crazy. Called 1 company who wanted 500 to assess the problem. Talked to Bugco who sent out CJ who solved the issue. That was for under 100. I bring them out here about 3 times a year now and we are OK. CJ is gone now but Daniel has taken over his region and is also a good problem solver. If anyone needs this service you don't need to pay a fortune just callBUGCO IN Houston, Tx, Daniel M was here again today 5 28 2020 he is our go to guy he still remembers our issues and gives great advice. Highly recommended.
Bhavesh Patel
Great company for pest control. We've been using BugCo for a year now and they've never let us down. Daniel and Tray both have been extremely professional and effective at keeping our home free of pests.
Bryan Sanchez
Clayton was very professional, funny, very informative, prompt and on time. He educated us on the bug problem. Give that man an acknowledgement and a raise. Highly recommended.
Rachael Yarusso
Germaine and Rachel were super friendly and professional. They took care of the termites and gave me lots of preventive tips. I didn't know how work intensive that treatment was. It definitely explains the cost, and bugco was the best price I found!
Thank you, Bugco! You get all of my recommendations!
Logan Mascheck
Top notch professional service. Daniel went above and beyond to make sure all the areas of concern were thoroughly discussed and taken care of. Our Bull Terrier enjoyed the attention from him as well.
Lisa Doyle
Brooke came by today and did out routine pest control. He was great. Friendly service and suggested some things we could do to keep any bugs out between services! Highly recommend Bugco. For your pest control needs
Rowin
Top-notch, reliable, and friendly service. I have been on Bugco service plan since moving in to my new home and have never seen a single bug in my house. Great service and super affordable. Best of all, their dedication to customer service shows.
Harmony Grim
Daniel came over to inspect our home this afternoon for Rats and mice. He immediately started to look around to find holes, that might be entryways for the rats to be getting in our home. As he was doing his inspection, he educated me a little bit on what to do to keep these rodents away. He found all the problems. He was very knowledgeable, and very efficient. Overall I get him 5 stars!!! He was awesome
Jefferson Alberto
Great service and helpful instructions for preparation and follow up sessions. Johnathan came by today for my follow up session and he gave me great advice and very helpful information in maintaining any pests away! truly appreciate and love this company!
Inmode Clicks
This was my first time calling BUGCO last week to ask them if they could come spray the outside and also the inside of my home. My technician was Justin who not only was profesional but early for my appointment today, He took the time to explain in detail what he was going to do and educating me about various ares where I would of never of thought they would be hiding. He was extremely knowledgeable of the service and treatment he was going to perform . Let me tell you when Justin talk about the anatomy of a specific roach and how this special made pressurized insecticide actually does what it does, I was blown away. He was very informative and answered all the questions I had concerning the treatment. He was also very detailed concerning where he spraying the pesticide, especially with our dogs, he was all about safety for me and my family. I will personally request Justin to be my pesticide professional for the next coming months Hands down the best customer service and experience of ANY pest control company in town!
Thank you Justin & BUCGO
Cathy K
Jason performed my regularly scheduled service yesterday. I complained about ants in my kitchen; he donned booties over his shoes to prevent tracking dirt into my home and he wore a face mask, both greatly appreciated. Then he fixed the problem. The ants are gone! Jason took his time as he treated the outside of my home. Then he swept away bugs and webs from my windows and eaves! Such a welcome service! I am very happy with Bugco Pest Control.
Gail Cooper
Highly recommend. Our inspection visit from Daniel was absolutely top-notch! The level of specialized training and knowledge with which this company invests their technicians regarding the full array of buggy pests: how to identify them by their appearance and 'signs,' their life cycles, how best to deal with them, and how the products actually work against them -- was impressive and expert. Bugco was also very flexible with regard to scheduling in a diagnostic visit on short-notice, in the timeframe our hectic schedules could accommodate. Plus Daniel was sensitive to the possible impact of their treatments on my autoimmunity and recommended an extermination treatment that would be targeted, effective, and minimally intrusive, both to us and to our historic home. He explained to us that Bugco does not go in for the nightmare approach of tenting a house and pumping in noxious chemicals at a cost of thousands when that's not necessary, and all for a result that might not even last beyond a few months. Their inspection was tailored to targeting the specific problem we had observed: it was as thorough as it needed to be, but not more extensive than it needed to be. Charges were specified and cleared with us in advance, even though in our case those charges turned out to be so minimal that neither to diagnose our problem on the first visit nor to fix it on the second cost us above double digits!! (When was the last time an exterminator ever told you that?) Facing any bug problem is inevitably stressful and unpleasant, but Bugco seems to go the last mile to try to minimize the pain. I do not think it would be humanly possible for an exterminating company to do a better job than these folks are doing.
Dustin Love
I was at my sisters house the other day when the BUGCO came to service the house. I really liked Gary because he was professional and went above and beyond. Great company, great customer service and I would recommend these guys to anyone.
Carmen Millet
Daniel is an amazing tech! I request him every time I call. I very much appreciate the time he takes to explain things to me and the solutions he provides. I have used several pest control companies and you're the best I've found for my home. Thanks Daniel and Bugco!
Daonna Jones
I called into the Bugco office for a pest issue I was having at my company. Bobby answered the phone and was wonderful!
Not only was he courteous, but he made sure that everything was clarified with both myself and the technician who would be servicing our building. Very thorough job and top notch customer service. Absolutely recommend!
Caroline Kane
Thank you guys so much for such a professional and pleasant experience dealing with not such a pleasant problem. Someone (can't remember his name :( )came out to assess our carpenter ant issue ASAP and was so nice and thorough. Bobby came out to do the work and did such a great job of avoiding my monarch butterfly garden (he even rescued on escapee) and my vegetable garden. He was wonderful and patient and got the job done fast. He politely explained everything he was doing and made suggestions regarding pointers to avoid future infestations. He also were proper coverings when he came into my house with gloves, boot covers, and a mask. I can't recommend enough. I hope the pests go away, so I can't review on that yet.
David Pfeifer
Brook was my technician and did an outstanding job! He came early helped me pull everything out of the cabinets, (a much bigger job than I anticipated) he was cool to talk to educated me on the german cockroaches and the treatments and set clear expectations for the followup steps. I highly recommend Brook and Bugco for any and all pest problems. Thank you guys so much!
Sarah Iglesias
I have been using Bugco as my go to pest and termite control for four years now, and I absolutely love them! They are very professional, well mannered, and always attentive to my family and I's needs around the house. Highly recommend!
Monica Ware
Sam O was amazing!!!he was very detailed and took his time with inspecting the house. I have had two other companies come out and they came for maybe two minutes max! So he took his time and explained everything to me!
Deanna Doria
I needed a WDO inspection on short notice and called 8 places before calling BUGCO and no one was able to help me. BUGCO had no available appointments when I had called, but took the extra step to find someone to accommodate me on short notice. When the inspector arrived at the property he was professional and answered all of my questions. Wonderful customer service and quick to respond to any inquiries. Without a doubt I will continue to use BUGCO for all my pest control needs! Thank you!!
Addendum: 11/9/18- Justin came by to do an interior treatment and was quick, professional and friendly. Addressed all of my concerns. Thank you so much!!
*8/27/2020- Almost 2 years later, we still use Bugco and their service is just as good and reliable. Our pest control is exactly where it needs to be-- Controlled! Our technician today, Bobby was professional, efficient and addressed all of our concerns. Thank you!
J S
Like any paid services, I hate trying to find a reputable pest company as it's hard to find truthful technicians. We were suspecting termites and Bugco sent over Brandon and William to do an inspection. Right away they determined it was drain flies and let me know what I needed to do to get rid of them. To any unsuspecting customers, they could have easily said, "Oh yeah, definitely termites. Let us treat it for you for a fee." Thankfully they didn't. Both Brandon and William provided useful information and didn't try to sell us any treatments that were not needed. I've read countless reviews on Google and Yelp and finally decided on Bugco. Obviously, a great choice. I will be a customer for life.
Steven Smith
Gage is a great representative for your company. Professional, personable, on time, efficient
Chris
Have been a customer for years, and have used Bugco no matter where or what type of structure. From the town home we were living in, to our current home, the reps that arrive are all professional and nice, and take special consideration on how and where and what to apply for our specific family needs, no matter who shows up. Just wonderful.
Damien Montgomery
Me and my wife were very pleased with our new pest control service company! We needed someone with integrity and competence and found it in Bugco and our technician, Brandon. Would recommend to anyone in the Houston area with pest control needs. Thanks!
Gabriel Stephens
Olivia was incredibly helpful. She was very knowledgeable and answer all my questions. I have never had such a good experience calling a service company. I definitely recommend bugco for all pest control needs.
Laura Laura
CJ came for our quarterly pest control appointment and he was really friendly and thorough. Awesome guy!
Joshua Sheppard
Great experience and help every time they come. Gage and Patrick were very knowledgeable and helpful.
Chris Jenkins
Jonathan came out to give us a quote for your pest control service. He was knowledgeable and friendly. Answered all of my questions and was very pleasant. Definitely knew what he was talking about. Looks like I will be using you guys from now on.
Matthew Gorgol
Had to deal with a small infestation in a new rental. Messaged them from their website and they called me shortly after. The phone call was informative and friendly. The next day Trey arrived to my rental and put me at ease with his knowledge and explanation of what he was doing. Bugco took care of me from the beginning with my requests about invoicing to ridding my new home of gross bugs. Highly recommend.
Paul Chavez
Daniel and Brook came and were excellent. They are clearly very knowledgeable about the work they do, take you step by step on what's going to happen, and tell you what to expect in the future as well as what to do to prevent reinfestation. They even help with prep if you miss some things. Would recommend and definitely use again if needed.
Tamie Bittle
Our technician, Bobby, was very knowledgeable and treated my home and pets with care. He also helped alleviate some worries I had regarding the spiders that have invaded our home, and about the strong similarities between certain roaches. I failed to tell him about our tree roach problem on the catio, and the ant problem in the yard, but one day we will have y'all back out here to treat the ENTIRE yard...no small feat, indeed. Lol
Tabatha Wallace
Bobby is always very professional. He called ahead of time to let me know when he would arrive. I didn't have to ask him to put shoe covers on. He gave me great advice to prevent any pests from invading. I would definitely recommend Bugco!!
Na Li
We got some rats at home and it scared the hell out of me. So I called in to make an appointment. They are supper fast to come to your house to help you. And they give you a lot of advise on how to prevent and deal with situation like that.
Both of the agent did Very impressive work and we got rid of the rats almost right after.
Highly recommend it.
Aristoteles Cajiza
Great experience, job very well done, couldn’t ask for more, but I got more than what I was expecting. I got this guy named GREG he did an awesome and wonderful Job, would totally recommend! Five stars is not enough to show or express how satisfied I’m right now with the job he did. 👏🏽👏🏽👏🏽👏🏽👏🏽 …
Johnny Lee
Daniel from BUGCO was great. He was professional and knowledgeable. All my questions were answered. The residential plan from BUGCO is flexible and there's no contract. Would highly recommend them!
Peter Chau
Had Rachel service the house today. She was very polite and informative of what she was doing. She came within the specified time window and called me ahead of time to give me a notice. She came to me when she was done with the inside just to notify me she was going to do the outside and that when she was through she would come get me. I’ve seen other people just leave after they’re done with the inside with out letting you know they were heading outside. Would love to have her on my next spray. Thanks Rachel!
Lori Bisson
Daniel was here tonight to do a spot check and did a thorough check to show us where bugs were getting in and how to make sure that they stayed out. He took extra time to check our mosquito system and even taught our seven and five your old boys to make a dog barking sound! Jeff and his team are always considerate, on time and helpful!
Jordan Balcom
We have been super pleased with this company. They installed a misquito misting system around our property about a year ago and come to our house for regular maintenance. They are great to work with- we have had 4 technicians out to our house and they are all so nice and professional- they all have been dog people too which is a plus for us since we have two puppies that get quiet excited to see visitors. They are always able to get us in quickly and really stick to the misting system warranty- they fix things no questions asked right away! They never try to upwell and are always upfront and honest! Definitely recommend bugco!
Chris Fraser
This place is the real deal and Brandon was incredibly helpful. We had wasps in the house and I was expecting this to be painful, but Brandon was on time (a big deal to us!), full of solutions, patient when explaining what my wife and I could do, and did a full spraying service. It felt like he, and bugco, truly cared- we are grateful.
Diane Roffey
Gemaine and Ken Came out this morning to install 5 termite/carpenter ant monitoring wells. They were both super-professional and knowledgeable, answered all my questions, and got the job done in about an hour. Great guys, great service and peace of mind. Thanks to Germaine & Ken~
Brian Roffey
Sarah Y
Bugco has the best techs! Every single one that's been over to do a treatment has been amazing and patient with my crazy fear of all bugs especially spiders 🕷. Victor came out today and he was awesome, he even stepped on a spider for me, lol. If only he chopped down that crazy mess of sunflowers and who knows what. *Room for expansion Chris just saying...lol
Mike Marcantonio
We have been using BugCo for the last 4 years. Daniel came this morning to spray the inside and outside of our house. He was very personable, professional and speedy in his service. We will continue to use BugCo for as long as we live in Houston.
Alpha Life
Brooke and Gary came out and did a great job. No more pests! I was really impressed with the friendly demeanor of them. I felt completely comfortable while they were here, and confident in their work. Thank you Bugco and Brooke and gary!
Carolyn Howard
I scheduled Bugco Pest Control to come.to our home for an extermination. I was very impressed and at ease with Brandon Hamm. He was very professional and did all he could to reassure us he would do the best he could. I will definitely refer to my friends and family.
Live LoveBless
Today I used BugCo for the first time.
Brooke and Jason showed up in a very professional manner and with enthusiasm. They were efficient and took care of the interior and exterior of the home. Afterwards, both spent extra time explaining ways that I can reduce the likelihood of pests as well as pointed out easy home improvements that would help as well.
They cared about the details. That was important. They were patient and answered all my questions. That's critical. Brooke and Jason are knowledgeable. That's essential.
I recommend...and I don't do that often.
;)
James Pyle III
BUGCO has been servicing my home for many years. They are always extremely professional and stand behind their work. The service is excellent and I never have to worry about pest problems. I highly recommend BUGCO to any homeowner.
Todd Melancon
Brooke came by the office to fufill our quarterly maintenance plan with BUGCO. It was a pleasure to have someone who wasn’t merely knowledgeable about the pests & potential problems but also a pleasure to speak with. Highly reputable company represented incredibly well in this case by Brooke !
Chi Sexton
The specialists are thorough and explain the process completely, and your options based on what kinds of pests you are seeing. They guarantee their work and return for a touch-up if an issue persists. Friendly and professional too. For these reasons I enthusiastically recommend BugCo. I'm in Katy so they cover more than Sugar Land and Richmond which is good.
Rosemary Gong
Extremely helpful and effectively find our the source of the issue. Our technician Trey Labourdette went even further by providing me with a great tips and products for preventing the issue from recurring. First time writing reviews on any services, but i would recommend their team to anyone for sure.
Jon Payne
We have been using Bugco for over one year. Responsive, fair and stand behind their work 100%. Have experience with everyone associated with this Company, all excellent! Highly recommend Bugco.
Lynne Bryant Cornwell
Just got my second quarterly service after switching to Bugco and the results are night day. Brooke and Jerry have been my technicans and honestly, I haven’t seen a single bug in the house since. Also solved my ant problem the previous company wasn’t able to lick in the two years I used them. Highly recommend this company.
Nitu Group
Ken and Daniel were very polite and helpful! They even took care of a snake that had gotten caught in a glue trap for us. Daniel always asks how everything's been and addresses new problems if they come up.
Trent Sims
Daniel did a great job explaining all the entry points. We previously have used another pest control company and did not get the level of detail or care that he provided. Will definitely recommend Bugco to others.
Adrian Cortes
Daniel was very helpful with our fruit fly problem in kitchen and bathrooms. He also noticed and treated our sod webworms in the backyard! Daniel went above and beyond service expectations. Great experience as usual. Thanks Bugco!
Tracey
Brooke is a great technician! This is our second time using him and each time he provides great service! Will definitely be using him again and recommend to any newcomers!!
Chandra Hatten
My home was being attacked by ants!! Seriously! They were EVERYWHERE. Brook with Bugco came out and checked things out, explained what he saw, treated and explained exactly what he was doing to treat. Very knowledgeable and very kind. Within 2 days, there was not a single ant spotted anywhere near my home. It’s now been about 2 weeks and still no ants. These guys are awesome!
Nicole Nix
We had an ongoing rodent issue that another local company quoted us $275 just to come inspect. BUGCO not only responded immediately but for a fraction of the cost. The owner himself was kind enough to come out and thoroughly inspect our issue and immediately started addressing the problem. I HIGHLY Recommend Using BUGCO for All Your Pest Control Needs!
Brittany Mead
I used bugco over a year ago for ants and it worked so well that I didn’t see any ants for over a year. When I started seeing them again, I called bugco and Gary and Jason came out and were great! They were very kind and personable and double checked things to make sure we keep the ants in check. I signed up for the quarterly visits this time.
Rick McDowell
So glad my wife found Bugco through a friend -- she was gone when technician Jonathan came today for our home's 6 month treatment -- thoroughly impressed with his pest control knowledge, he took the time to explain what he was doing and why -- reasonably priced -- highly recommend
Sunnie Raye
From the initial phone call to the service and follow up. Darrell and others on the phones- and Daniel on the house call... I Recommend these folks. I had a problem that could make anyone pull their hair out and these guys made everything right with big beautiful smiles on their faces. 'Above and beyond' is the proper definition of this company. Daniel is my hero.
Live Oak Gardens
CJ serviced the property he was friendly & professional. He took his time in each unit. His customer service was 5 Star
Nora C.
Bugco sent out a very good technician Chris Merlos. He was very professional, very informative, and helpful. He answered all my questions regarding the extermination and when i could let my dogs back in the house.
Zach Swanson
I had a great first time experience with BUGCO! The technician that came out, Ashton, did a spectacular job. I highly recommend BUGCO if you are needing any kind of pest control treatments.
Lindsay French
Daniel Mather with Bugco is exceptional! He will do a wonderful job, explain everything and take care of all issues.
Jason Farmer
The technician who stopped by today for our quarterly service, Ken, was fantastic. Knowledgeable and efficient. Bugco's products always work until our next service - and start working immediately. Creepy crawlies be damned!
Brianna Keys
I have had two treatments done by Bugco in the last six weeks and both times I have been very pleased. The first service was a general pest control service. The second treatment was for American roaches. Brooke Cornewell and Jerry (don't know Jerry's last name) came to my house and were very professional. They went above and beyond spraying chemicals in my house. During the visit they answered all of my questions and explained how and why we may have these insects. They also pointed out additional precautions my family should take to alleviate the problem. I never felt rushed or uncomfortable. They even adjusted which chemical they used after figuring out I am pregnant to make it more livable for me but effective for the bugs. Usually having pest control come to your house for roaches isn't something you want to share with friends and family, but I have shared my experience with Bugco with everyone I know because I was so pleased. Thanks again!!
Holly Huber
Originally reached out to BUGCO a few months ago when I had issues with those little white ants in the house. They came fairly quickly and took care of the situation ASAP, so I signed up for the quarterly visits. Starting having fire ant issues in my backyard so I called them. Justin came out the next morning and took care of that issue also. BUGCO comes out quickly and their service techs are extremely friendly and helpful. Thanks for getting rid of my ants!!
Dany Zelaa
I called BUGCO for an inspection of the house that I was buying 2 months ago, and they were so professional and easy to work with. I called, set up an appointment for the next day, the showed up. Did the inspection in 45 mins, and I got the final report 24 hours later. I love working with a company like this, that make things simple and easy. THANK YOU BUGCO TEAM FOR ALL YOUR HELP.
Tiffany Rachann
Impressed is an understatement. While I value nature and the cycles therein, I cannot live with bugs. Nope, not on my list to do. When Daniel from Bugco comes out, he always takes the time to inquire about issues, if any, and explains how long and/or thorough treatments need be. In all my years, I've never experienced such a customer-focused pest company. Just awesome!!
SPS Cookers
Bugco has come out to our office several times now, we have definitely noticed a remarkable difference in the number of rodents and pests in the office. Daniel and Brandon are great reps for the company and will take the time to answer your questions and explain things to you when you have a question.
J Martinez
Amazing service ! Chris Merlos went out of his way to actually explain what termites were and how they work. He was very patient and knew his stuff ! Will hire this company once we move in! Definitely recommended!
Tatiana Ferreira Crisler
Awesome service and costumer service by Brooke and Kyle! Their excellent service encouraged my to sign up for recurring service with Bugco. I haven’t seen a single roach since my first service 3 months ago!
Many thanks guys!
Ami Herrera
I was having issues with roaches at my previous house so I switched from Orkin to Bugco after Orkin was not helping. I was seeing multiple live roaches a week and after Trey came and recommended a yard treatment and exclusion I only saw one dead one in the next three months. We just moved to a new house and Andrew and Daniel came to do the initial spray. They were very knowledgable and professional, pointing out areas of entry and things we could do to help. Because I hate bugs I also had them come do an exclusion on the new house. Trey and Daniel came early in the morning and were timely and professional. I am overall very happy with bugco. They have many options to fit your needs and the technicians are very helpful and friendly.
Adam Sandoval
Service Tech Trey Labourdette was friendly and thorough. They had a mix up with my appointment but did call me back after I enquired to give me a new time. Trey apologized and did a great job while in our home.
Ana V.
Had my first treatment done today and Chris was very nice and helpful on the tips he gave me to keep bugs out I was given detailed information about what was being done and what to expect . Thank you . Had my second treatment today 8/2018 and Jonathan was very nice and knowledgeable I again am very satisfied .
Marie Newhouse
Trey and John with BUGCO just left our home. We couldn't be more pleased with the service they provided. They assessed our situation right away and went to work. All of our pests are gone. Their courtesy and customer service is greatly appreciated. Happy to recommend them and BUGCO to anyone.
Maria and Jim Newhouse
Nam S
Bugco provides great customer service. The technicians are friendly, professional and thorough in their work and their communication. Highly recommend.
Renata Trebing
An EXCELLENT experience! Germaine was so thorough and explained things very clearly yet simply. You can tell he really knows his stuff! He spent extra time explaining how the issue could be fixed and, overall, he was super friendly, warm and you could tell that he genuinely cared about solving our pest problem so we would never have this problem again. I can't speak more highly about Germaine! Thank you Germaine!
Ahmad Alaswad
Brandon Ham was not only a hard working technician but very friendly. I would love Bugco to make Brandon my permanent technician. Also, thank you Bugco for taking care of my earwig problem. With one visit, you all eliminated the issue. It took others multiple visits to put a bandaid on the problem.
Alex Alvarado
Clayton C. did an awesome job! He was professional and friendly. Highly recommend him and Bugco.
Emmy Taylor
Bobby was very professional and very helpful with our situation. We are looking forward to doing more business with Bugco! I will highly recommend this company to everyone I know :)
cody couch
Daniel has been servicing my location for about a year now. Always does a great job. Looks for activity and attacks high traffic areas with bait stations and other products.
Milena Converse
They were awesome! They did the initial treatment and still came back twice to treat my house again for ants and did an amazing job. No more ants!!! I couldn’t be happier with the results!!!! I super recommend Bugco Pest Control.
Raed Alaslawi
Jerry sprayed our house inside and out. He was very patient, listened to all our comments. Took the time to explain and answered all concerns thoroughly. He was very informative and knowledgeable. Definitely recommend Bugco, two thumbs up.
Sin Yeong An
We recently bought a house and used the BUGCO for the first time today. Daniel was unbelievably kind and professional. He came on time and explained everything from top to bottom.
easther liptai
Justin came out today and called with his arrival time. He was very informative with all the pest issues I had going on at my home. I look forward to a having great relationship with Bugco!
Anthony Grice
Clayton was great. If you’re lookin for someone to get the job done, go with my guy Clayton. He’s very professional and goes above and beyond.
Ashley Walter
I absolutely love these guys!! All of them do a great job !! Brandon, brooke, Chris, Darrell ,germaine and justin are all amazing . highly recommended.. . Update 10\5 always satisfied with everyone they send out. . Today Chris and Rachel came and did an excellent job as always!!
H Abel
Daniel came out and did a great job for us. Recommended a few alterations to the yard to minimize bugs for the future. Very appreciative of his work and knowledge
Lydia Bryant
From the scheduling to the service, I am so impressed! Such professional and nice staff. Loved my tech, Ivan, what a little sweetheart! He deserves a raise
Bianca Garcia
This company is amazing!! I wouldn't recommend any other pest control company out there, other than Bug Co. My service technician was Brandon and he walked me thru the whole exterminating process and answered any and all my questions. Very patient. AND he got rid of my pest problem within just a few treatments. I'm a very happy customer!!
Alan Melancon Jr.
Brooke is always on time & calls before he arrives. Not to mention knowledgeable & Friendly. I use Bugco for my home & Commercial needs & see no reason why that would change!
Xavier Von Livingston
I had a greart experience for outdoor treatment by Daniel Mather. He arrived in the front end of the window (on time) and treated the whole yard. He fully went over post-service considerations to people and pets, which was wonderful.
Long Mai
I had a positive experience with Brandon and with Bugco for three years now. I had other questions with bugs that were unrelated to the requested work, and Brandon was more than happy to answer, educate, and give us confidence.
Laquana Grant
I love everything about Bugco! I'm approaching my 2nd anniversary with you all, and I have nothing but great things to say about you all! Awesome customer service, prompt satifactionary service, and very informative. I appreciate the fact that the bugs stay outside, and if I every see one inside, you all come back out free of charge. Thanks for being awesome!!
Grateful forYou
Bugco has always exceeded my expectations on how an extermination company should help and interact with customers (and deal with pests too!). I call them for both my home and my business needs. Highly recommend!!
Abe Vereide
I recently switched to bugco after using bulwark for 8 years. This is the second visit from bugco and the technician, Tarah, was the most thorough I have seen. No issues with spiders and ants like I had and am recommending to my neighbors.
April Rangel
So there I was in my driveway stuck in my car. I had seen a wasp lingering by my front door on my way out of my house earlier but I dodged it. Now there were two, and now I had a car full of groceries and my 3 month old baby. I called Terminix, it’s Saturday, the soonest they could get someone out was Monday. I called ABC Pest Pool and Lawn, they actually called their tech and explained the situation and he said he didn’t have time to help me that day. I called a couple of other places before I finally ended up talking to Danielle at Bugco. She called her technician, Daniel, and hallelujah, HE HAD TIME TO COME HELP ME!!! He was at my house in less than 2 hours and he sprayed the wasps and sealed where they were entering their lair. He literally saved my day. He was also very friendly and understanding of my fear of wasps. Thank you BUGCO!!!
Jean Schildhauer
This is the first time I’ve used Bugco and the nice young man who came to the house was Sam! Took his time explaining everything, completely checked everything everywhere and is now doing his thing! Please ask for him, he’s great!
Carol Crumpler
I just had my first experience with Bugco and I must say Daniel was awesome!!
Being a city girl new to Houston , Daniel was definitely helpful in helping me understand the difference between a northern bug and a southern bug!!!
Thanks Daniel for all of your awesomeness!!
Carrie Arline
BugCo is amazing! Took care of my problem and haven’t had an issue since! They show up on time, are extremely professional, and the entire staff is friendly and a pleasure to work with. Would give more stars if I could!!
Davorah Dahlen
Daniel Mathier comes by our office and is very knowledgeable, personable, and effective at his job.. He has kept the Houston bugs away! I highly recommend him and BUGCO Pest Control.
Malije Onwueme
Great experience. very knowledgeable. Zach Ragan was exceptional and very informative. I am bug free. We will definitely be referring to other people. Thank you for the great experience.
Donna Bohannan
Excellent service. Justin was my technician and was very knowledgeable. I thought I had little roaches, but they were beetles! He solved my problem right away. I recommend this company!
Kristin Wallman
Ivan was great! He was prompt, very polite, knowlegable and informative. Im very happy with his service, quality of work and overall dimeanor!
Jasper Yen
High recommended! Daniel did an inspection for my house and went above and beyond by educating me on what is and isn't termite activity, and exactly how preventative treatment works. I learned a lot and will call on Bugco again for sure.
Priscilla Yung
When my husband and I first moved into our house a couple of years ago, it was empty for awhile so we ended up having to move out the previous residents, our friendly cockroaches. We were getting 3-4 roaches a day to a point where my husband became quite adept at lunging to squish a roach and could rate how fresh a roach was just by squishing it. Jeff saved our lives. I was getting ready to move out! We tried another pest control company who said we'd be getting dead roaches daily - that there was nothing they could do. But Jeff! Jeff came several times and pretty soon we didn't need to come home each night and look around for roaches. I could sleep at night peacefully! Jeff saved our sanity.
Daniel came out this past time to help us with our house and we have not seen a single dead or live roach. I am so grateful! I have nothing but good reviews for Bugco. They're effective, efficient, and friendly. And they really do help us with the pests in the area - from roaches, termites, to mice. (Can you tell we live by the Bayou....). Thank you Bugco!
Melanie Wester Marky
Very knowledgeable and friendly... most recently Daniel Mather came by and took his time and addressed any concerns that I had. All technicians so far have been great, highly recommend BugCo!
John Fitzgerald
Best experience with pest control since l’ve lived in Houston. Very professional service and Daniel always takes excellent care of our home. The toy snakes gets the kiddos every time! Lol
Amos Benning
We love our Bugco Techs. We especially adore today's technician Justin and John.
The most professional pest technicians I have ever experienced.
Central Park Montessori Academy
Brooke came out today. Super nice gentleman. Treated our building with great professionalism and gave attention to specific requests and needs. I highly recommend Brooke and Bugco!
L. O. (SweetnLO)
We used Bugco for a german cockroach problem and couldn't be happier with the service. Friendly service, excellent rates, and a VERY effective solution to a stubborn problem. My parents have also used Bugco and were very happy as well. 5 stars!
Anne Byrd
Wonderful experience with Bugco today! Daniel was thorough, friendly and professional. So happy to be using them and I will continue to do so in the future!
Jorge Gonzalez
Brandon was great, he worked fast, explained the entire process really well, and let me know of some things that I could take care of that would limit where the bugs are coming in from. Great guy, look forward to continuing to work with him.
Tennesseefeetmonk
Daniel Mather in Houston was extremely helpful and explained the various pesticides and their function. Thank you Daniel!
David Lugo
I have always gotten good service with Bugco. I recommend them. If I call them, they always respond in a timely manner. We are very satisfied with their pest control services.
Grace Williams
Bugco Pest Control is the best pest company I've had in years. Technician, Brooke serviced my house last week and was very professional and remember all the areas I liked sprayed. Thank you Bugco and Brooke.
P
I’m only giving 4 stars because, although the person did a good job on my home, he killed my grass by walking through with the chemical leaking to his truck. You can see the trail and then a swirl mark where he put it in his truck. Please remind your employees to be more careful.
Alex htx89
Brandon came out to my address to engulf the German roaches invading my apartment. He battled them with his battle hardened experience and spray the area for when they plan their next assault. I am seeing them disappear. You can tell the roaches morale is low and they don't want any more casualties. Thank you Brandon, and he's a great asset to Bugco
Matt Offenbacher
I started using Bugco after another company kept failing to show up and keep the schedule. Bugco is passionate about controlling pests and everyone who has come over has been professional and diligent. Trey is now my usual guy and he does a great job explaining any treatments and other things we can do to keep pests out of our home. He's also a fan of sci-fi books and has some great recommendations if you ask! I would recommend Bugco to anyone who is seeking basic or advanced pest control.
Michael Riordan
Daniel did an excellent job. He was on time and inspected the property carefully. He thoroughly sprayed for pests to ensure a quality job. He answered all questions and made the process easy.
Jennifer Mendoza
I was so embarrassed if my pet problem, but bugco made me feel less embarrassed. They were very professional and informative. I highly recommend their services. Thank you Bugco team.
mdtexas Katy, TX
Professional, thorough insect & pest control. Great plans for service or they’ll just come when you call. We appreciate the friendly calls to remind us to schedule our quarterly service. No upsell, just honest service.
Wendy Hutchinson
I had a great experience with Bugco technician Daniel. He showed up on time, did a thorough job and was polite and courteous.
Connie Thompson
Carpenter bees were damaging our patio and my friend recommended Bugco Pest Control. Justin Moon with Bugco came to our home and took care of the issue. He also told us how to repair the holes and cover so that the bees will not return. Bugco will be my new pest control going forward.
Brittany Long
I've been using their services for a few years now and it's always a great experience! Daniel always provides great customer service and is very thorough with his inspections! Definitely recommend!
Rissa Roo
Gary is awesome! He was very much prepared for my appt. He was very informative and helpful in answering all of my questions. If needed, I will definitely request him!
Alma Payne
BUGCO is a professional company well known for their exceptional services and we are indeed fortunate to work with BUGCO's team, Robbie at your Office and Field Staff Sam, Jermain and Daniel motivated by commitment to us the customers and BUGCO's long-term success. The difference between companies that get by and those that excel, in most cases, come down to the people. BUGCO's commitment and dedication, are a fine example of what it takes to excel and clearly warrant this recognition. Thank You, Alma P.
Judy M
Justin was not only pleasant and personable, he completely checked and serviced all the mosquito spray nozzles that were malfunctioning, replacing several and serviced my house completely. Very nice guy and good at what he does.