Reviews of Saela Pest Control. (Pest Control Service) in Denver (Colorado).

Saela Pest Control

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Pest control service

Pest control service

2835 W Oxford Ave Unit #7, Englewood, CO 80110, United States

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Information of Saela Pest Control, Pest control service in Denver (Colorado)

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Reviews of Saela Pest Control

Emily

We always appreciate the thorough inspection and updates from the technicians when they come & do our quarterly visits to check & spray for spiders. Everyone has always been very knowledgeable & professional. It gives our family piece of mind knowing we can rest easy in our beds at night without the worry of creepy spiders joining us. Honestly, it’s priceless & we’re grateful!

Douglas Linn

The communication prior to visit was very helpful, email reminder 2 days prior and text message reminder 30 minutes before arriving. The technician camr to door prior to starting service offering indoor treatment as well as exterior of house. Technician was very polite and efficient.

Mikayla Medin

I had Estaban as my technician and he was great! He made sure all the openings were sealed and was very kind and professional. It's nice to have found a service that genuinely cares about their clients.

Mary Lou Nemione

Zach informed me about a wasp nest he took care of during his examination of my property while spraying for spiders and additional insects. Great detailed service and timely communication! Very much appreciated.

Milena Zalloni McCauley

Gary was so helpful and explained the entire issue we were having to both me and my husband. He obviously knows what he’s doing and it was really great having him complete our service today.

Sherry Marsh

The technician was the best I've had out. He's a rodent specialist & found a lot. Solving my issues. It feels great to be taken care of.

Brian Niss

I believe the technicians name was Esteban. He explained what he was looking for and what service he was providing. I was very impressed with Esteban and would like his supervisor to know he provided excellent service. I would highly recommend this company.

Gloria Hagen

We have been using them for awhile now and the Only complaint we have is that we wished they would provide us with a 2 hour window for service as opposed to a 4 hour window. Ozzy was very polite and thorough.

Jeff Blais

They don't seem very thorough. My last treatment he spent more time trying to upgrade my service than actually treating the house. It would be impossible for him to perform what he said in the 5 minutes he was there.

Kellie Bernstein

I had to ask that our service person not come inside to service that day. He was very accommodating and offered to come back the following week to finish up their service visit. Much appreciated!!

Ashley Giron

They provide poison and traps for rodents. Effective (found dead one in garage). Spray house for ants and spiders (probably more). Noticed decrease in spiders (we had a lot).

Joseph Kallina

Today, Friday, a Tech: Austin @Saela (formerly Edge’s) did a thorough, great job in inspecting, checking existing and placing traps and sprayed around the perimeter of our home.

Danielle Bastian

Always very professional!!! If we see activity between service dates, they will send someone out right away to spray again without an additional charge. The people are always very friendly and if I see activity in a certain spot, I make certain to point it out and they spray it very well.

Carson Bates

Carlos provided the rodent mitigation follow-up and did an excellent job checking each trap and providing recommendations.

Amanda Marucci

We have been a customer for about a year and a half and while we don’t always get the same service guy out, some truly stand out in attentiveness, patience, and thorough resolve! Austin was fantastic in ensuring our concerns with a black widow siting and other high increase in spider activity in our garage home gym were put to ease. Upon calling for our re-service he was out very quickly and did a great job being sure we are protected as good as possible!

Marilyn Sjaardema

Terry is always so thorough when providing service. We appreciate the immediate response as the spiders are sneaking into the house again. Great customer service, great company!

Connie I. Lane

Great service and even better crew to take care of the wasp issues we had been having. Glad to have met the minimum number of services and payments of the original agreement, AND to have wasp problem eliminated. Saela Pest Control is at the top of my list to call when pest control is needed at our residence.

Samantha V

Terry did a great job! I am excited to have fewer spider webs and spiders in my home. Excellent service and experience!

Lucius Brooker

Always great service. The technician was professional, courteous and thorough. He was responsive to all of my requests. Excellent!!!!

Randy Feuerstein

The technicians that came to the house have done a good job overall. The agreement, their website, and the individual that sold me the service all indicated that after the initial visit, we would receive up to 3 additional weekly visits during the following month to empty traps, re-assess treatments etc. at no additional charge. in addition they indicated that they would contact us a few days in advance of each visit to set up a time. I have not received any advance calls. I have had to call them and set up a time for each visit ( 2 so far). The technician is also suppose to call approximately 30 minutes prior to arriving at our home. The technician that conducted the first follow up visit was ask to perform a re-service as opposed to a follow up so there was some minor confusion. After the second technician left I received a charge of $99.99 and had to call the office again and request a refund. I think overall the technicians do a good job but they each recommend a different approach. One example: the initial technician said we should not plug any potential entry points for a couple weeks so they could determine where there is activity outside and where they may be getting into the house: The second technician said to plug any holes etc immediately. The first 2 technicians did call about 30 minutes before they arrived, the third technician showed up unannounced ( during the 4 hour window), his cell phone was not working.I have informed the office and each technician of the problem. Lastly, I would recommend that to the extent possible they send out the same technician so the customer doesn’t have to explain what was done, where the traps are and what advice we were given.

Leanne M Wiedemann

Jacob came inspected and placed traps to mitigate our rodent problem! They will check back regularly to monitor! Thanks

Home Fron

We're happy with our quarterly service. The service associates are timely, cordial, efficient, and informative. I'll update my review during upcoming summer months regarding whether the quality of product is holding steady. So far so good!

Susan Richards

Austin was courteous, efficient, and above all honest. I give him five stars across the board.

Michael Payne

I believe the techs’ name was Enersto (?) but he did a fantastic job and was extremely polite and professional.

Kelly Kogel-Roe

I had Tyler from Saela come out today. I walked through the entire spray process with him. He did an excellent job. His manager Brandon showed up as he was finishing up. They both provided excellent customer service, answered all my questions and explained the process to me. I've been with them for years but it has been a while since I've had the inside of my house sprayed. I have a horrible fear of spiders and I'm so happy to be their customer! They are absolutely fantastic!!!!

Leslie Strobel

I’ve been using Saela Pest Control for years and always happy with their service. Very responsive and gets the job done!

Becky Jones

The friendliest staff and super helpful! Ask for Justin!!! He’s so kind and very knowledgeable!!!

Andrew Volkmann

Jay came to service our home the other day. He willingly adjusted our service time to work with a time that we would be home and then professionally mitigated our problem with multiple wasp nests. Highly recommend.

Carolsue Fritts

Thank you for being covid safe and spraying where I asked. Austin was very nice and listened to my husband and sprayed everywhere we asked and set up mouse traps. We would welcome Austin again as we liked him the best since we started having our house done. Thank you so much.

Delma Salazar

I was very satisfied with this company they were very professional but considerate I hope I’m done with those little pests thank you very much

Jen Ellis

I have been using Edge for years and love them! They are very thorough, professional and courteous! I love that I can call them if I ever see a problem and they are right here to help out! They frequently catch things before I do - like the wasps trying to build their nests in the Spring! We all sleep a lot more comfortably knowing the Edge has us covered!

Jessica Adams

This company is very thorough with the job and the guys are always professional and very friendly! We had an issue with Bix elders and have rarely seen any this year. Very grateful! Thank you

jortron303

The technicians with EDGE have always been exceptional in my experience. Jay and Tyler were respectful and productive during their visit, and managed to wipe out our wasp problem while they were called on to spray for spiders. I would definitely recommend them.

Jelaine Wutzke

Gary was amazing so knowledgeable and a very nice person to deal with ! He went above and beyond !!!

PJ Taylor

I was a customer up until August at which time I cancelled my service because loss of income. However I called due to a mouse issue. I did not know that when I agreed for this service, it included the bug control also. I did not bring this to the attention of my technician. It certainly wasn't his problem. He was excellent and a true professional. I believe I should have been told of the what my $399.00 included. I would not have signed up.

Nero Evero

Great customer service. Quick to reply and honest. They were unable to help with my bird issue, but were willing to refer me to another qualified specialist.

Connie Lane

New customer w serious wasp infestation at residence. Great customer service from initial call with sales team & rapid response to my urgent request for service. Tech Nick is top pro & know test of team is addressing my needs. Thanks Edge team. Happy to have you on my team for a year!

Kevin S

Ozzy was very thorough and professional. Saela does a great job!

Lisa Miller

Always nice and professional. They go the extra mile. Tony was extremely helpful today.

Kimberly Frazee

We have been using Edge for 5years now, since we moved into our new home. We discovered we had wasps and after I did some research I decided to go with Edge. We have been happy, nothing exciting to report. The show up when they say, spray where we ask, done! EXCEPT YESTERDAY!!! They actually DO, do inspections while they spray! They found mice activity outside that we would never have been aware of! We set up termination services with them with a considerable discount because we are already under contract with them. Very happy!!!! Thanks Edge!!!

South High Rebels

Nick was great! Very Professional and went thru the entire yard, setting more traps. Hopefully we can get a grip on the destruction of my yard. Since the snow is gone we can see how bad it has gotten. S. Vasquez

Dennis Christine

The service was excellent! The young man was very friendly to deal with.

Dewey Bridge

The staff were excellent. My only issue is the overall price, which I feel is too high.

Jon C.

All in all I have had a great experience with Edge. I have a Carpenter ant infestation in my fence and every spider native to Colorado in and around my home. My sales rep was very helpful and friendly. He answered questions thoroughly and ensured my concerns were addressed. There was a slight miscommunication for the initial treatment. Edge handled all my concerns quickly, completely, and at my convenience. In the end I am glad it happened because it gave me the chance to experience their top notch customer service. In regards to cost Edge was also the most competitive. I am happy I ended up with Edge and look forward to my bug free home!!!!

Kathleen Bird

Wonderful service! Brandon was your consummate, knowledgeable, professional technician. I give this company five stars!

Lola Resendez

Ira was the tech that came out on 8/25 and did a great job outside and inside the house. He was very friendly knowledgeable and professional. We have used this company for a year and the job always got done and I haven't seen any crickets or any bugs for that matter. Great job.

Jenifer Reynolds

My initial service was great, they did an amazing job. Then my follow up service one month later was less than adequate, I think the person was new and didn’t know what he was doing. However, I called the company and they immediately solved the issue. The person came out and did a wonderful and thorough job. I give 5 stars despite the mishap because they took care of the problem. Everyone makes mistakes and I was very happy with how they handled it. Good customer service is rare these days. I highly recommend this company and their services.

summer rock

I never like to write any reviews but I felt I had to today So thankful for edge pest control. You guys stand behind everything you promise amazing customer service and great and wonderful techs ! Having gone through years of trying other pest control companies that continued to fail us We are so pleased to say that after three years of service with edge they continue to treat us as if we had just signed on ! They are always here on time I never had a single issue with having to call them back. I can honestly say three years and not one single complaint If I need them to come out to inspect anything or add on a service they are more than happy to send someone out. Never felt like I’m being taken advantage of and never have to worry about bugs or insects or any other pests I can honestly say they are true to What they preach !i highly recommend them !

Amy Dismuke

This is the very best pest control company! Always friendly, thorough and knowledgeable.

Darren Murphy

Can’t recommend this company highly enough. We use them at all of our properties. Very professional and easy to work with.

Susan Keller

I was not going to be at home when they were due so I left a note concerning a problem I had noticed. I was very pleased to see it was taken care of

Virginia DeCesare

We were very impressed with how quickly a technician came out after we called (same day). Also, our technician (Key) was excellent. Very professional and knowledgeable. He was also very clear about the services he was providing and helped us save some money on services that we did not want. I highly recommend this company.

Sarah B

9/9/2020 4 of our 5 rodents are dead. The last one is stubborn. Person came to check bait boxes today and didn't change a thing. No bait switch ups. No new locations. Its been a different person each time. Not exactly high quality service people. Thats fine. Changed to 4 stars because most of our rodent problem is gone. 8/26/2020 Will update my review as time goes by. Starting out with a 3 because 1. We made an appointment for 4 - 8 and it was getting dark and we hadn't heard from anyone so we called in around 7 pm to reschedule service for a different day. We waited for 3 hours so that sucked. 2. The service advisor on the phone told me it was an entire yard coverage for rodents and I feel like the rodent coverage is spotty. We have 5 bait boxes outside and a sticky pad in our crawl space. I was hoping for more of a "come in our yard and die" approach. 3. Their primary service is bug control and then you add rodent service onto that. We had just had a different company spray for bugs about 2 weeks ago but the bug spraying is needed in order to get the rodent service. So we paid again, for more bug control. I thought it was targeted to bugs that rodents eat but it seemed to be exactly the same as what we already paid for with another company. We have been fighting a rodent problem for 2 months on our own. If Edge is able to solve this issue for us, I will upgrade to 5 stars. We have only just begun treatment on 8/26.

LaTrishia Moore

We just moved into our new home and contacted Edge because we noticed spiders. The Tech arrived early (of the quoted time). Our Tech was very professional and knowledgeable. He explained everything prior to completing the job and once he was done he went over what he found and how he treated. Amazing service for a great price!

Oksana

We have been with EDGE for over 4 years and we love them. They are always professional and responsive. I love that they call 2 days ahead to remind you of your service and on the day of, they call at least 30 minutes before they arrive. James did our service this quarter and was wonderful. Very professional and respectful. It was a pleasure having him in our home. EDGE is always available if something comes up between regular scheduled services. There is never a long delay to get someone to come over and they are always knowledgeable and helpful. We have had no problems since starting the service and that's because we continue with the service! Love them!

Deborah Goodman

First technician was a young guy who apparently didn’t want to work very hard. Refused to do things I was told he would do. I gave a bad review on their site and was called the next day by customer service, who scheduled a do-over at my convenience. This time, Troy came out and he was awesome! Very thorough and went above and beyond to make this a great service (e.g., he went down into the crawl space to spray all around the perimeter instead of just spraying around the opening, which is all I was expecting - and that the first tech refused to do until I insisted!). He redid the entire house - inside and out - and even found a wasp’s nest the first guy missed. I am a very satisfied customer now and look forward to utilizing their services regularly since they have such great customer service! Just have to be sure you have a tech who is experienced and cares! Highly recommend Troy - he was professional, friendly, and seemed to really care about doing a thorough job!

Stephanie Fick

I had requested a quote From them off of angies list and they contacted me within minutes of asking. We needed someone to come out quickly due to spiders, earwigs, and random mice. They were all so incredibly friendly and professional. Everything was explained extremely well about what they were doing and everything that would happen next. They answered all of my questions with confidence and without hesitation. Plus, they’re extremely affordable! I would totally recommend this company to anyone!

wolf cod call of duty black ops 2

I am not impressed with the service at all. The serviceman showed up today and was around my house for less than 5 minutes. He entered the backyard and left the backyard within 2 minutes. For all this service I get to pay in excess of $100?? Not impressed. Follow-up: I received a call from Edge regarding my review. They immediately rescheduled the service and sent out the area manager and crew. They were very thorough and explained everything that they were doing and what they were looking for. They made up for the deficiencies from the previous service. I was very satisfied with the follow-up and the care they took in making it right.

Brian Jung

Technician was very thorough and professional. Had them out to treat spiders, wasps and earwigs. The treatment is pet friendly, and even though it’s designed to not need to be sprayed directly, the tech hit the crawl space, the entire perimeter and even detached structures. Again we were very happy with how thorough the tech was, and we expect to be as pleased with the follow up and company service.

Ray Hanson

Had been noticing a lot more wasps flying around our front and rear patios this summer. Mitch stopped by to provide a quick survey of our house/yard. He pointed out the numerous wasp nests and spider webs. We signed up for the quarterly treatment offered by Edge. That same evening a technician, Tamara, came by to treat our house, including the 6' crawl space and garage. Besides spraying, she also removed wasp nests from roof eves and outside lighting fixtures. We are pleased with the services and the great follow up provided. We've already recommended Edge to our neighbors. Just had our 30 day follow up with Edge. Mike, the technician, called before coming to give me a time that he expected to arrive. He arrived right on time. He hand sprayed around the base of the crawl space. I accompanied Mike as he power sprayed the exterior of the house. We found a hidden spot that housed some wasps. He hand sprayed that area to keep the spray away from nearby flowers that the honey bees are using. Very satisfied with the quality of the service and the results of the applications.

Melody Furst

The professional attitude started with the initial call from their office explaining their service and what to expect. Brian arrived at my house and quickly went back over the services they would be performing. He inspected the areas I was having issues with and placed numerous traps. He then sprayed the exterior of my home. Once completed he asked if I had any further concerns before he left. Its been almost a week now and there has been a remarkable decrease in the mouse population. I highly recommend EDGE for their prompt response and professionalism.

Patricia Gaydos

7/25/19 visit The representative called prior to visit and showed up on time. He effectively addressed the problem and explained how much time it would take to resolve And what to do if the situation was not resolved. Excellent service! Past The online service was good. He did not start until I had arrived and did both inside and out. He was very thorough. However, I had no idea anyone was coming. The office did not give me a heads up email like I always get. It was a fluke that I arrived home just as the truck was ready to leave. Otherwise I would have missed him and had to reschedule. Please notify beforehand so I can adjust my schedule or reschedule. Thanks.

Cathy Corbett

Gary is a very professional and competent provider. He was timely in arriving at my house and took care of things quickly and efficiently.

Rosey Helton

The service tech was polite, professional and arrived when expected.

Devin Joy

This company is PHENOMENAL. Everyone I spoke to was helpful, friendly, and knowledgeable, and they even got me scheduled same day. The cost is reasonable by any standard, and is honestly quite a deal when you consider that all of their products are people and pet friendly, and didn't stink up my house like other companies products do! Our technician, Colin, went above and beyond for our service visit and was respectful and courteous of our home in the process. I absolutely recommend this company!

sync_demon

Melissa was very knowledgeable and good at her job. She made us feel better about the situation getting better. And was very patient with us and helped us in every way should could. I was very pleased with her service and willingness to help and make us happy customers. Thank you very much Melissa!!! I so forgot the guys name that came out today but he was great. Did everything we asked and was making sure we was satisfied before he left And reassured us of his services. I'm starting to feel better about the situation and happy we used edge.

Christopher Watts

Edge was recommended to us by our neighbors. Our technician was very nice and asked us what bug concerns we had and then proceeded to give us a thorough education on the process and products they use to help address our concerns. She then started working on the treatment while we home and it worked out great.

Jennifer Collette

EDIT: Monica called from Edge and she was wonderful. Great customer service from her and she totally changed my mind on this company If I could give zero stars, I would. I have to say, the person who came out to do the service was very nice. This company, however, is shady. They charged $125 to come out for an initial service, and then you have to sign up for a quarterly service plan. 9 services total over the course of 2.5 years for a grand total of $1,125. What they don't tell you is that the first payment you made was not a "quarterly" payment and 4 weeks later, they are going to charge you another $125, which brings the actual cost for this service to $1,250. That payment will be your first "quarterly" payment. Oh, and if you want to cancel, you have to pay 50% of the remaining services. Mind you, you are signed up for 9 services. Today, they came out for this 4 week second service, that is when I realized this is a total scam. They have done one, I said "1" service...and for me to cancel...I would have to pay them another $600. So, if I want to cancel, and not get the next 9 services, they get a "free" $600 from me for actually having to do "NO" work. Why force someone into a certain number of services? I will tell you why, the first service actually solved the problem we were having and for the next 2.5 years and $1,125 they don't have to do ANYTHING and still get a payment of $125 every 3 months. That is bad business. The actual cost to solve the pest problem we had is really $725. Just be honest and charge me that when you come out the first time. Guess what, if I cancel and the pests come back, I would have to get service again. This is very shady and terrible business practice. Once my 9 services are done I will cancel my plan with you and will NEVER use your service again. AVOID THIS COMPANY AT ALL COSTS!

Lisa Comito

My service tech was Dylan and he was wonderful! He explained everything very clearly and was just a delightful person. Helped me with our window wells and all in all was very helpful with everything. From the initial contact with the office to the first treatment I am very pleased. Thank you!

Debbie Catbagan

I’ve been using this company for five years now. They are always thorough and professional. They answer all my questions and give extra attention to my requests. I will continue to use their service.

Christine Dennin-Clair

We’ve had Edge for a over a year now and we love it! The guys that come out are super nice and listen to our concerns. When we’ve needed a respray they come out as soon as possible and never complain. We will continue to use them! We switched to them from Orkin and don’t regret it! The pricing is very reasonable for the service you get and we haven’t had any major problems since having them service our house.

Edith Welch

I was pleased with the initial talk with Edge staff as to their work and costs. I had work done the next day of "Mouse Control". The technician called 30 min prior to being at my house, he was professional,clean, spoke well, explained what he could do after assessing my problem, he worked efficiently and in a timely manner, he explained the follow up visits done until I am satisfied with the work as well as he supported me to call the company with any concerns and questions.. I am satisfied with the first visit and glad to have future visits.

D Romero

I called Edge Pest control because I spotted 1 cockroach & did not ever want to see another of course. They were very knowledgeable, friendly and prompt. They set up an appointment for the next day, called me 30 minutes before arriving, the person who came to spray was in his Edge attire with his name visible. He also went through the contract I initialed and signed & had me watch a short video of the company and areas they spray. It was informative. Dylan was courteous, professional and prompt. Thank you Edge. I look forward to next month's 2nd series of the same thing. I would definitely recommend this company to others. They guarantee their work & I appreciate that as well.

Sherry Casey

We have been a satisfied customer of Edge Pest Control Service for 7 years. They are always prompt, courteous, knowledgeable and available for questions on visits. Even when they've just serviced our home and we forgot to ask them to look at something else, we've called and they've immediately sent a Representative back out promptly. Each Technician we've dealt with has been a pleasure to work with.

Kelly Bondurant

Update: Morgan from their corporate office called me to hear about my experience and apologize on behalf of the other manager's behavior and inability to work with me. She was courteous and professional and I felt heard, all qualities I wish I'd experienced the first time around. She offered to cancel my contract without the penalty and I am grateful for that. I wish I could give more stars because of my positive experience with her, but it unfortunately doesn't undo the fact that I was treated so poorly by the other manager. Thank you Morgan. After over a year of service and more spiders and earwigs than when we started, I called to ask to be let out of our 2 year contract due to dissatisfaction. In addition, my daughter who is now studying about insects pointed out how to remove the insects indoors without harming them, and sent me pictures of all the harmless beatles that were dead outside after a spray. We were horrified and decided we no longer wanted to use poisons to kill insects. I asked to speak to a manager to request being let out of our contract without penalties and was treated so rudely by the manager that I had to hang up on him! I have worked in customer service for over 20 years and have NEVER seen such poor service. They refused to allow us out of the contract and now we're being billed for half the cost of the remaining services even though they will never be allowed to step foot on our property again. Do your research. The reviews on Yelp and the BBB are telling!

Kristin Barrios

Every technician has been courteous, professional, and on time. Melissa and Daniel have been my favorites. When we were having a scheduling issue, the customer service rep was very helpful and we were able to get all the kinks worked out. I've been very happy with Edge!

David Volejnicek

There was a disconnect about the service terms that I was quoted on the phone before I signed up for the service and the terms of the actual contract that I was given to sign. After a number of phone calls and my asking to cancel the service, the issues were finally resolved. The Initial Service technician ,Bryce, was fantastic. He went beyond what I was expecting, spending 3 hours to make sure that everything was right. I recommend him highly

Shelly Tame

Edge is very professional and the crew members are great. They always call to schedule , are flexible and get the work done quickly. Since using edge I have not had any problems with insects or mice in or around my home.

Luke Gomes

We've been generally happy with Edge. They tend to do a good job when they come on a quarterly basis. That being said, we have had a few instances where the overall quality of a service didn't seem up to par, but they are happy to come back and do a reservice at no additional cost. We definitely appreciate being for the most part pest and rodent free.

Ellie Czyz

Edge was able to come spray the interior and exterior of my home - the same day I called them! Everyone I've spoken to at the company so far has been friendly and knowledgeable. They did a great job!

Chelsea Hager

Edge Pest Control has been taking care of my family's needs for over 7 years now. They are very attentive, always easy to get in touch with and reliable. They are flexible with service days and times and I can always reach them when calling into the office. They take good care of my dogs when going in and out of the backyard. Always on time for service calls. I really appreciate their business and customer service.

nancy

My only wish is that they would assign service personnel to areas of service. I have a new person every time and they don’t know my home so I feel like I’m constantly training. Pay better so they stay and Brandyn was excellent.

Heiki inCO

The staff is amazing (phone and field staff). They are very nice and accommodating. I highly recommend Edge. They got rid of our ant problem in two services. And they'll come back any time between regular visits if you need additional services. Great customer care!

Michael Schwartz

The technicians who come to do the work are great - courteous and professional, and they dealt effectively with my pest problem. However, the office did a pretty bad job coordinating the work. First, they sent out a technician to do both rodent and insect treatment, when I clearly asked only for rodent treatment. Then I called around several times trying to get the contract straightened out, because they were going to charge me more for the insect service. Then the next time someone came out they didn't seem to know about any of that history and I had to call again about it, and this time I found out they were trying to get me to sign a new contract for 2 years (instead of the originally agreed-on 1 year). My sense is that the problems happened because the office sales staff are trying to up-sell (adding more service than I needed, and trying to stretch out the commitment for longer). I strongly dislike being pressured with such up-sells, and I even more dislike having to call around multiple times to straighten out confusion. If they would change their policies to focus on keeping things clear and simple, I would give them 5 stars. As it stands, I can't do that because I get the sense they are much more sales than customer service oriented.

Robert Sayers

After being a customer for the last several years and having Edge deal with our vole problem, we returned from vacation to bring bedbugs back with us. My wife called and the worker was there the next day. He was thorough and full of information about what needed to be done to deal with our infestation. He has been back after two weeks and was again professional and thorough which has been stress relieving for my wife. We have appreciated the professionalism of all the providers so far.

Mary Keanini

My technician arrived on time and listened carefully to the issues we were having. Once all was explained he was diligent to take care of everything concern we had. Edge we appreciate your prompt and thorough attention to our home. Thanks so much

Aubrey Snyder

Leo is great! Amazing attention to detail and went above and beyond. All their technicians should do the same. First time I met him was today, which was our 3rd service with the company. Prior to today I was indifferent towards the company. Unfortunately in our society attention to detail and commitment to a job well done are exceedingly rare qualities. When seen in a company or an employee, I am very appreciative, which in turn creates a loyal customer who will provide recommendations to others to employ this company for pest control. Side note, which should have mentioned first is that their products are children and pet safe. That is initially why I chose them.

David Stewart

Previously we had posted that we were unhappy with the service but we are pleased to update our review after speaking with Morgan. She addressed our areas of concern and quickly had a technician come back to our house. We are very satisfied with the detailed services they completed on our home. We've used edge for our pest and insect needs for 2 years now and look forward to continuing services with them.

Jennifer Wilson

From the very first phone call, the customer service was excellent! The receptionist was friendly and courteous, as was the resident expert I discussed my problem with (wasps and spiders). He explained my options and answered all questions. We set up service for first thing the next morning. The technician was fantastic. He was friendly and helpful, and very respectful of my home and my dogs, greeting them kindly yet ensuring they stayed away as he sprayed. He pointed out to me everything he did, explaining the service plan for return visits, including free touch-ups in between quarterly maintenance. The price is extremely reasonable for everything you get from them. I've already recommended Edge to friends and my own father!

Kyle Vatole (The KageMoose)

Our overall experience with Edge over our first year of service has been good. We have the pest control portion of things. However, after the first year was over, we noticed more spiders and earwigs in our house. I do appreciate that they are very accommodating regarding coming out between services to treat again. They just came by again today and I hope that our insect problem goes down from here on out. If it doesn’t, I may have to update this review.

Dee Evilsizer

The technician altered the order of his service schedule in my area that day to accommodate my need to get to an appointment. He did a "re-do" on an area of my deck where I had seen more wasps since my last service, in addition to treating the inside of my house. (I was out of the country on the day of my scheduled service, so he did not have access to the inside.) He was very courteous and polite and quickly treated those specific areas downstairs that I pointed out.

vabattles

This was a re-do of the initial service. I applaud Edge for standing behind their word. I wasn't happy with the service technician on the first visit and Edge made sure I was taken care of. The technician, Ryan, did an excellent job. He was very professional, very polite, and he made sure I was satisfied with the service. Thank you Edge for providing real customer service.

Linda Halvorson

Mitchell, the service technician, was exceptional in terms of thoroughness and extent of both the exterior and interior treatment of our house. We were very pleased with the professionalism and pleasant demeanor he showed. Also appreciated the fact that he arrived wearing a mask and social distanced, as did we, which was one of our concerns in having someone service the interior of the house.

William Conlon

Edge came out today and provided me with another treatment. James, their tech, provided me with a estimated time that he would at my home. James was prompt, polite and very knowledgeable. He made sure to take special care of the area's that I had concern with and then he showed & explained to some of the other area's that he had concern with. Water source etc. Very Professional young man. I'm impressed with Edge's employee's. Thanks Edge.

Brittany Mckelvy

Stephen serviced our home today and was great! He made sure we were on the same page as far as what we needed from Edge. He was professional, hard working, through, super nice and my kids and dogs loved him! Edge is always friendly, helpful and professional. If you have the unfortune to need pest control services do yourself a favor and utilize Edge! Worth the money!

Jesse G.

Service technician Jacob did exactly as I requested, he called 30 minutes before his arrival, he showed up on time, this is the 2nd time we dealt with this young man, and what a pleasure as consumers to have a polite, courteous & professional experience, thank you Jacob for going above & beyond to satisfy your customers.

Randall Edgar

Initially I had my qualms with unknowingly being signed in to a service agreement, found out 6 months after I signed up. After speaking with several representatives from Edge they have rectified the situation. Time consuming....yes.....but ultimately they do care and did take care of my concerns. If they don't tell you about a service agreement then just ask about it or ask to see the agreement before you signup. Their service is really good, great even. Their product works as promised and I would suggest them to anyone that needs pest control. I only used their basic service, so I cannot speak to their mosquito control and vermin mitigation. But I would assume it is just as effective as their basic bug control product. And their technicians are very friendly and punctual when making service trips. Thanks again Edge

Andy Graves

I've used Edge for about 6 years now. They've always been easy to work with and their tech's are great. Today i had Kyle come out. He was even better than usual and that is saying something! Thanks for the great job Kyle!!!!!!

Michele Ramsay Will

Though my experience with this company is fairly new, they have been absolutely wonderful. Over the past several days, I have been experiencing wasp getting into my house. This morning when I woke up, I had several buzing around my living room and crawling on the windows. In a panic, I called Edge, and they sent a technician to my house within a few hours. Thus far, I am pleased with their service.

Chris Kaiser

Amended Review: Got a call at 8:15 pm for a 2:00 to 6:00 window; technician arrived at 9:15 pm. Installed lots of extra traps. Seemed to know what he was doing, so fingers crossed this will work. Original Review: We have mice in and around the house. No big deal on the latter (that's what we get for living next to open space), but all of the former need to be removed or killed. Called Edge for service, and they sent someone out who placed glue traps in the garage but didn't do anything inside. We were skeptical, but we thought we'd give the plan a chance. Now there are more mice inside. Called for another service and was given a 4-hour window. That window closed 2 hours ago, and still no one has shown up or called us. We called twice to check on the status of the service, and no one has given us any information, despite promises both times to call us back with an explanation. In short, in my recent experience, this company doesn't provide the service we pay for and doesn't provide any customer service at all. We've scheduled an appointment with a competitor; we'll see if that works any better.

Christy Colorado

Our technician was absolutely wonderful. Called to let me know when he would be arriving, and when he arrived. So good natured and thorough! He was accommodating and made sure he addressed all of my needs. Would recommend 100/10!!!

Craig Ferris

Quick response, professional uniforms, easy to understand list of terms of service and initial goals completed with first appointment. Great follow up. Always call before they arrive. We have not had any pests for the last year because they are consistent and professional. Today was another exceptional service call. Both guys were dressed in uniform and respected My requests. They were very efficient.

Pat McDowell

We have had nothing but great service from Edge Pest Control! Just moved into a 25 year old house and there were more spiders, etc. than we wanted to tolerate. Edge has been terrific to deal with although you will almost always get the "experiencing greater than average call volume" recording. Still, when, for instance, we discovered wasps were moving into an area near the front door, Alair was promptly dispatched and took care of our problem. We couldn't be happier with Edge.

William Jay

Edge is great. We called them to help us keep bugs out of our home. They have a good approach that changes based on the season. Aisha was really helpful and told us everything that would be done to the house in detail and made sure our concerns were met. We noticed an improvement immediately. Looking forward to the next year.

Calli Morgan

Super fast response after I inquired followed by next day service. The technician was knowledgeable, friendly, and fast. I felt like he knew exactly what he was doing and he was more than happy to answer questions and explain exactly how things worked. Very competent and I felt like I was in good hands!

Brian Kayton

Edge has been out three or four times now and we are happy with the service. The most recent time we were home and the tech was great. The original sales guy did a great job with the sales pitch and we knew what we were getting when we signed up. We are now considering the lawn care for the summer months.

Jenna Slabaugh

We found 2 mice in our basement and called Edge right away after getting a referral from a friend. They scheduled us for the next day. The people that came were so nice, very knowledgeable, and made sure to answer all of our questions so we knew exactly what they were doing. Overall, outstanding customer service from everyone we dealt with from the initial phone call through the visit.

Shannon Williamson

Dillon was great, he provided a lot of useful information on the treatment and provided a great price based on the neighborhood discount. The service itself was quick and easy. I look forward to seeing the benefits of the treatment and appreciate that it was pet/kid friendly.

Kathy

I am just thankful that the company has really become responsive. When I started the service last summer, I was frustrated because it took forever to get a hold of anyone when I called in and because they did not help me when I did reach them. However, in the past few months, they have really changed. They do answer their phone. They are responsive and helpful. They make requested changes to service and are very professional. Just very glad that they now care enough to listen and respond.

Kaycee Farrell

So far after our initial service, we are glad to have the chance to get rid of bugs and insects. We will see how the treatments seem to have worked. We were very happy with the service tech that came out, Patrick. He was straight forward and answered all of our questions, some several times since this is our first time using a pest service.

Karen Berg

Edge is FANTASTIC. They always are concerned with what we want and they are happy to spray just outside or come inside and spray if we are experiencing more than usual bug problem. We recently had them advise us of a mouse problem. They were out the next day explaining my options and setting traps both inside and outside the house. I can't say enough about them and their exceptional level of professional service.

Kari Spotts

Wow, I'm surprised to see the negative reviews for Edge. I haven't had any problems with the excellent customer service they provide, either when talking to the field rep or the office. They're quick to respond when I have wasp or yellow jacket issues. Always courteous, always call before the appointment and text right before they arrive. My neighbors comment whenever anyone outside the community is working in the neighborhood, never have my neighbors said they sit in their vehicle and don't spray the property. I love these guys. I've been a customer for three years.

Sherri Hayes

I have been using another pest control service and wasn't overly happy with the service so I am very glad I found Edge. I noticed a decrease in spider activity within a couple weeks. I like their overall approach and follow up - plus they gave me a nice discount for service in conjunction with my rental property making it much more affordable, too!!

Stan Bailey

Great service. Outstanding technician. First visit - so we will let you know how it works out. It work out better than my high expectations. I needed a re-service - call it in, they were on site at 8AM the next day. I could not be happier.

Leilani Anderson

We have only had our first service done to remove roaches that followed us from an apt to our new home a couple years ago. Stephen, our tech, was very thorough with his work. He treated the entire house. It's only been a day but, I have noticed a difference. We've tried every OTC treatment and we've had service through Terminex. Nothing worked. Edge looks very promising for putting an end to our pest problem.

Dee Cameron

I contacted the company to remove a huge paper wasp hive in a tree in my yard. My technician phoned ahead and arrived right on schedule. I must admit he was a very brave young man in dealing with the wasp hive. In addition, he explained the entire extermination process and answered all of my questions. I was very impressed with his knowledge of the chemicals being used. I would definitely recommend Edge to my friends to meet their extermination needs!

barbara marlowe

Leo was fabulous --called me to let me know when he would arrive, was on time, very personable and LISTENED to what my concerns were and provided excellent service. The young lady who helped me on the phone and the service advisor were very good and so helpful!! Looking forward to working with them in the future.

Larry Leonard

Excellent sales representative, knowledgeable and very customer orientated, no BS. Service techs were professional, personable and THOROUGH & KNOWLEDGEABLE. I have learned from recent experience that we need to do our own research before we commit to to a pest control contractor. I found that "Edge" is the "Cutting Edge" of professional service in this highly competitive market.

Sarah OConnor

Edge was terrific. I had bed bugs and they were compassionate to the stressful and emotional situation, they responded the next morning and the tech was very knowledgeable and went above and beyond. They made an embarrassing and gross situation nothing more than a problem they were happy to solve. I also recommend them b/c they do not heat the house, they use a non toxic solvent so my pets didn't have to evacuate and were safe all the while.

Bob Cahill

Service was performed professionally. However it took a long time to schedule due to Edge system and phone access. Up

Linda Bourbonnie

I have no complaints. The young man that serviced my home Jake, Called ahead and gave me approximate time he would arrive and he was right on time. We talked through a couple issues which he took care of inside and outside. Many thanks to Edge and to Jake!!!

Chris Mack

Employees make a business! So far I have had excellent service from all of the techs that have come out to my home. Since using Edge I have seen fewer insects in or around my home then ever before. I am very happy with the overall service!

Rodney Buice

Your tech Leo was awesome very professional. Took his time and explain some key area on my property that's was very informative. And a amazing job. I must say I was going to cancel my service after meeting one of your other tech that was at my neighbor house he was very rude and disrespectful. I don't wish say his name but I am sure if Leo had trained him he would had known how communicate. Good job Leo. Thank you for the amazing service.

Matt Tudor

So far my first treatment went well. The tech was very friendly and answered all my questions. Did a thorough job inside and outside the house. As long as all the critters stay away like they claim I'll be a happy camper.

Yvonne Miller

We looked around for a service for quite a while taking the time to seek out the right people for our needs and at an affordable cost. Edge have been looking after our home and garden for 2 years now and always given first-class service. They never miss a service date and can be contacted via phone or email at any time. Whenever we call with an enquiry they are always there. The representative is real and not a computer generated voice. If we call and need them to come out and look at a problem they arrive the next day. I'm extremely happy to recommend Edge to anyone out there who is seeking a company who is reliable and at a affordable comparable cost. Yvonne Marie Miller English lady in U.S. 🙋🇬🇧

Tanks critters and urban homesteading

These guys have been awesome. They offer more than anyone else by far. I enjoy the customer service on the phone. The technician explains everything in clear detail and have never been judgemental nor offensive. Plenty of experience and expertise on their part. Never charge a penny over the agreed contract and come anytime I need them.

Stacee Harbour

They always call before they arrive and do a great job. My daughter is afraid of spiders but I haven't heard her mention seeing any since we started Edge services. We use to use another nation-wide service at our previous house and we still had a lot of spiders in the house. Edge seems to do a better job inspecting the outside of the house, knocking down webs and wasp nests. I don't feel like they rush the job like I thought the other company did.

Linda Spreitzer

Our service provider communicated with us about his schedule ahead of time and was so kind and flexible when we had a conflict with our recess schedule. It was so nice to talk before he arrived and set up a time that did not need us to rearrange a schedule - although we would have done so to accommodate his schedule. To me, this is going way above and beyond to not only provide service, but to connect with us as a customer. Thank you for all you do!

Steve Eagle

I'm really happy with Edge. We live in the mountains in an older home with critters, birds, and flies endlessly trying to set up shop indoors. Edge's regular chemical spray on the exterior of the home has completely ended the fly invasion, and they're also currently handling a mouse infestation with good results. The techs are always polite, do a thorough job, and make this place a lot easier for me and my wife to live in. Thanks Edge, keep it up!

Lyle Herrera

The experience I had with Edge was great! Brian was very prompt and responded in a timely manner. He was very informative and did a great job! We needed someone right away and he made the time to get out to us as soon as he could!

Paula Robke

Edge responded to my call right away and were able to help when I had a rodent problem. They were extremely professional and went above and beyond while assisting me with the issue at hand. They stayed on task until the problem was solved and were very attentive to my needs. They also did a fantastic job in explaining me what my options were and what the plan was to solve the problem. Thank you, Edge , for providing me and my family with such great service.

Jennifer Bennett

I have just signed up for 2 years with Edge. The terms if the agreement were made very clear to me. A service was scheduled for the outside this morning. The technician called and left a voicemail 30 mins before he came and then another message describing the service and several problem areas around my house afterward. I need to schedule an appointment for the inside. So far I am pleased with their customer service and would recommend to my neighbors.

Blair Blankenship

We just had Justin from Edge check out our apartment and we could not have asked for a better service. Not only was Justin super professional, he also was very friendly and able to share information with us that made us feel at ease as well as transparent with various issues that he seemed knowledgable of. Even our cat loved him. Thank you to Edge for giving us piece of mind when we were worried about a possible infestation, and especially thank you for Justin for being so kind and thorough! Would definitely recommend this service and Justin specifically for any pest control needs.

Amanda Burt

I love that they were able to come out right away! I completed the inquiry form online early in the morning and someone called me right away. I was pleased with the servicing packages they offered. They came out, sprayed the inside and outside, and I have seen WAY less spiders! I am glad that I called them to service my home!

Linda Hamilton

While walking recently in my neighborhood, I noticed the good looking Edge vehicle, spoke to the tech - who was working. He graciously provided me with initial contact information. The next day, I had an appointment and due to my needs (evidence of bees possibly getting into my basement), Kanden explained the possible procedures, etc. We agreed on the possibility of a tech coming by that afternoon. She gave my basement, garage, outside perimeter the initial treatment. I will read the follow up information and will proceed from there.

Monika Coulson

Very professional and knowledgeable. Both technicians who have come to my house (Scott & Jeremiah) were respectful, listened carefully and did everything I needed done. They are efficient and prompt. I would recommend them to my family and friends! Thank you!

Monika Mazzullo

We have been with Edge for 5 years and they only get better. In the 5 years I never had a problem. We moved from a paired home to a farm and the service (and price) is the same, even though they have a lot more work. They are organized, efficient, knowledgeable, friendly, and affordable. You can tell they truly care about their customers.

Kelley Shore

Jeremiah was great! He listened to my concerns and assured me he was there to help. He was very thorough and explained the process to us and was receptive to all of our questions. Highly recommend him and Edge!

brittini reitz

I live next to open space. So my yard and home has bugs and tons of spiders... Really gross. The 1st time I had edge come out. They did a fantastic job and explained the process. That night I saw a difference. They said after the 1st treatment I may see more spiders as they are tying to get away. I saw a few but they where dying! Woohoo! I don't know why I did not call them sooner! After a couple days and weeks spiders got less and less till I saw none! Now they come out 4 times a year. I would suggest have them do inside your home a least every other treatment. I'm very happy with the results and I will be a life time customer. I have been using their service for a year now. And could not be happier. My mom and my sister also used their service with the same great results.

Jena Dickey

Excellent pest control and service. Employees are well-mannered and helpful. Products are great. Their phone system for customer service is difficult and messed up. Holding queues for no reason, etc. Thus the 4-star rating. If it were easier to reach them, they would get a 5 from me.

Yvonne Willemann

Just received my first Edge service and could not be happier. Everything unfolded exactly as the sales representative, Kaden, described. Tamara called before she arrived. She arrived on time and within the window we discussed. Tamara was very thorough in clearing all of the eaves and window wells. She was very detail oriented with the spray application and answered all of my questions. Very professional service!

Brandi Cowan

Was really happy with the polite professionalism of the Edge employees I had contact with today. Haven't had a chance to inspect the whole house but, everything looks great, my only kinda negative comment is that there was several wasp nests left in my drive way, and I say this not knowing if it is regular practice to leave these for a particular reason I'm not aware of. On the positive, the time scheduled was going to be delayed and I received a text immediately of the change. Also special attention was paid to the problem areas of the house that I had concerns about.

Lisa B

Very friendly service techs and an overall great experience with Edge. They made an awful situation (BB) easier to deal with and the problem is gone!! We had another company come spray 3 times before we found Edge and the problem never got better. I am not sure what happened with the other people who stated in their reviews they got "suckered" into a contract but Edge explained it to me in full detail and I knew what I was getting into. I get it it is not cheap but it was worth it. Keep in mind (BB) are hard to get rid of and we as the homeowners had a lot of prep work to do before each spray, they don't come spray once and like magic they're gone. Each time they came out they sprayed the outside as well as the baseboards, beds, living room furniture and anything else I ask them to spray.

Carol Olson

Very impressed! Sean the salesman was very knowledgeable, answered my questions, and was very aware of needs specific to our neighborhood that Edge could help us with. He wasn't pushy he was conversational- I was sold from there! Then the technician called to say he was on the way. Very professional, very polite, and prompt. I was sure there had to be a catch at this point. It was too good to be true. Then the technician (Grif) showed up at the door- put on shoe covers as he made his way through the house taking care of issue spots and spraying prevention. Grif then went outside and took care of everything! All while being professional, polite, and friendly. Great customer service! I'm just amazed! As a new customer I only hope this is the service we get every time but a spectacular first impression.

Keri Scofield

Great company! Does a thorough job removing webs, nests and other homes for bugs. Love that they will come out for free if you need extra bug control in between the quarterly sprays. Not terribly expensive either. The staff is incredibly knowledgeable and friendly.

Joyce Bowser

We have been using EDGE SERVICE nearly one year. I was impressed with their professional and courteous service from day one! As always, service was complete, questions about mice answered, options given. My reviews are repetitive because service is always great, always on time, always with a call-ahead at least 30 minutes before the technician arrives and, always answers questions providing options, etc., etc. A great team, service and easy to do business with.

Kathryn Maciula

So far Edge has been great. We had a major wasp problem and when the first service didn't take care of it they were true to their word and came out an extra time. No problems since!!! The salesperson was very up front about costs and there have been no surprises. They are prompt and friendly. Definitely worth the money to be able to use our backyard without fear of being stung!

Bobbi Oliver

I called yesterday, 6/6/2019 at 11:15 a.m. to tell them I needed someone to come over and handle our newly discovered ant problem. They told me they could have someone over today 6/7/2019 between 9a.m. and 12 p.m. if that would be alright and said the technician would call before coming over. They called today at 8:06 and said they would be over within 30 minutes, if that was ok. They arrived 20 minutes later, told me what and where they would apply the product and also rechecked the vole baits they had set out the first time they started service for us. All in all, every visit has been professional and thorough. I appreciate their high quality customer service!

Tonnie Cremisino

Once I got ahold of them, they were great ~ showed up the same day, did thorough treatment and shared good information. That was the tech. The phone service, on the other hand, was terrible. When I chose the callback option, it was hours before I received a call back, and then it showed up on caller ID as “China Mainland”, so I didn’t answer. The number that I was given to call back on the voicemail sent me to the same recording that I had gotten originally, telling me that it would be more than a 15 minute wait. When I waited on hold, I waited 35 minutes, then received a recording saying no one was available. The phone service needs much improving!

jan kefalas

Great experience! I have had Edge Pest Control for over 20 years. They have been great to work with quarterly. If you see anything in between times, they come right out and take care of it for no charge. The spiders and bugs don't have a chance in my home!

Kathy Deane

I don't usually accept door to door solicatiations, but I had just been thinking about the bugs, when your rep showed up and offered a really good deal. A neighbor so decided to avail herself of their services. Both of the gentlemen were courteous, and not pushy at all in their pitch/ offer. Since they were here late yesterday, I do not have any data re: decreased bugs to share yet.

Justin Dillon

Mitchell our tech was super professional and very accommodating as I was running late for the appointment. He did a great job taking care of our needs was very knowledgeable and did a thorough job! Well done.

George Silva

Vladimir was very professional from the start. He came in to our home and walked us through the contract. He then described what he was planning on doing based on his inspection and my comments. He was thorough and he shared some interesting facts about pests. He went the extra mile and we loved it! His professionalism exceeded our expectations. Thank you.

Michelle Cuscaden

I have been very happy with the service I get with Edge. They are prompt with my rodent and insect concerns and always handle their visits with professionalism and a high level of customer service! Living on open space, I have been able to stay on top of keeping the spiders and other unwanted away from my home by using Edge on a regular cycle.

Dian Rowan

When I first moved in the garage was filled with spider webs, and it's free and clear since I started your service. Whenever I have a wasp problem or spider problem, you have given me service right away. I have a new neighbor and I have recommended your service to her. I feel that my house is safe because of your great services. I would recommend your company because of good response and service. Thank you for your great service!

T. Shapiro

Fantastic services and incredibly thorough and educational! Trent was our technician this time around. Highly recommend this company!

Michael Talarico

I live just by a golf course driving-range lake, so bugs were always an issue, especially spiders building webs and nests on my siding. I got Edge, told them where my problem spots were, and haven't had any spiders nesting on my overhangs since then. Fantastic service, great communication via email, and the techs are always friendly and professional.

Andrea Hart

Been using Edge for over a year now, and am very satisfied. My husband thinks the price is high, but my fear of spiders is even higher so it's worth it to me! We just don't see them in the house anymore. I love that if I find an issue they will come in between my scheduled services to help with no extra charge. If I decide I want the inside done, they are quick to switch my appointment to accommodate me being home. Will continue to use their service and would recommend to friends and family.

Jenifer Turtschanow

I found mouse droppings in our house last night. I instantly started Googling kid/pet friendly pest control and found Edge. I submitted a request expecting to hear from them the next day. They called me within 5 minutes (at 9pm)! We talked through my issues, came up with a plan. The tech arrived by 9am today and I'm on my way to forgetting about the whole yucky scenario! Great customer service and thorough spraying in and outside the house, crawl space and the yard.

Bill Gaus

They provide poor service. They dictate when they will come. Last week I was out of town on business. They will not reschedule. No value for service I pay for. Go elsewhere.

Julie Jackson

Found EDGE through ThumbTack and have been very happy with the results. They've been taking care of our house every quarter for the past year and have done a fantastic job. They're very easy to work with for scheduling/rescheduling visits, payments and making sure their customers are satisfied. Thanks to their service, we rarely see any signs of pests or bugs in the house! Great service at a great price.

George Smith Jr.

Service is good, but still had some Box Elder Beetles hanging around prior to your treatment the other day. The person who applied the last treatment was very nice and when asked to pay special attention to an area where they seem to be most concentrated offered to hit that area with a different treatment, I assume that was a little more powerful. All and all, very good.

Nicole Hockley

Excellent experience. I am a little hesitant with someone coming to my door selling services but Jordan seemed trustworthy and was so nice. The tech was able to come the same evening that I signed up for the service. Jacob, the technician called 10 minutes before he came over. Jacob was just as wonderful as Jordan. I just completed my first service and so far I am extremely happy! If the service level continues like this throughout my service agreement, I will be so happy. I would love to have Jordan and Jacob recognized for great service.

Elizabeth Jones

Edge is amazing. We've used others like terminex etc , but never had great results. I'm terrified of spiders and they are gone! We have used them for almost 3 years now and the customer service is fast and friendly. From our salesman Ryan to the techs, they are professional and deliver what they promise. I would (and have) recommend them to friends and family.

Dave c

Very good people that care about what they are doing, and care about both their customers and their customers satisfaction. We had a great experience, and our technician Scott did a far better job than we ever received in the past from any of the companies we have had in the past.

Randy Worth

The service staff that come to the house have been excellent but I think the sales staff may oversell exactly how the services work. We are having a skunk problem and the sales rep told me that the animals would be humanely euthanized but now it sounds like they are being relocated. According to the state division of wild life this is not allowed in our area. We were also told that as skunks were captured all we had to do was call to have them removed quickly but the last skunk that was caught was left in the trap for a full 48 hours. Although we really want to be rid of the pests, with temps in the 90's this seemed a little tough on the animals. Bottom line, we do seem to be getting rid of our problem but communication from Edge has been inconsistent depending on who you talk to.

Janet mitchell

I told him to do only the outside of the home as I was not yet sure regarding your accreditation. I was concerned after asking three different employees if Edge was a “Bonded” Company and no one knew what Bonded meant. I was therefore hesitant to let them service the inside of my home. They do have a Better Business rating along with several other companies I’m not acquainted with. I feel like they should be more forthcoming when they initially try to sell a contract & give the consumer more information regarding their company i.e. the address of their main headquarters & a little more background. I was given a very benign card with very little information & a copy of their Service Agreement AFTER I had paid & signed the contract. Admittedly, that was failure on my part as I should have inquired beforehand.

Brittany Knox

My husband and I discovered our bedroom had bed bugs - the worst nightmare we could have ever imagined. The minute we contacted Edge we started to feel some kind of relief. They were knowledgable and provided clear instructions on what to do next. They walked us through the entire process and scheduled us for service within 1-2 days. They arrived on-time and did a thorough job as they treated our home. They also provide a 1-year guarantee, a must for any pest or bed bug problems. We would recommend Edge in a heartbeat to anyone and we will absolutely stay clients of theirs for a long time to come.

Cynthia Chapman

My tech today was Jordan, a very likable, knowledgeable young man. Your company hires the finest, courteous, service- minded people I've come across in Colorado! And coming from Hawaii, that's saying a lot. I'll continue to recommend you.

Twyla Lane

Called 20 minutes before service, service person arrived on time, ask if there was any certain place that needed attention, courteous, went right to work. I followed him and point out a few webs and where spiders usually occur. Very satisfied with the service and the very polite young man. One of my best experience.

James Benning

This company's service is top notch and the staff is very courteous. When I needed help to resolve a billing issue they were quick to help get it resolved. I am pleased with their service and support. I will be recommending Edge Pest Control and Lawn Care to my friends and neighbors.

JUDI LUALLIN-REITER

Today was my initial service. I was very impressed by the thoroughness of the technician and his professionalism. I had another company in the past that did not do what they promised,; covering my main concerns to treat the garage as well as my basement crawl space. This company appears to be very concerned about customer satisfaction and very thorough in their approach to ridding their clients of pests!

Wendy Clark

Edge came for my service yesterday and the young man came in on my request to spray inside my basement on my request before heading outside to complete the job. After finishing he came to the door and let me know that he rebated the vile trap on the side of the house. When I informed him of the huge vole problem and where they were coming from, he didn’t hesitate,but put out 2 additional traps in the place I indicated. I really appreciated his thoroughness and professionalism.

V J

After First Edge Visit: 3 stars 1) Bed bugs can be traumatizing 2) The edge sales reps are well trained. Be sure to ask for what they have that's cheaper than the year-long suite of services, unless you have a very severe problem 3) One week after first treatment, I saw a reduction but am still getting bites. I was given the impression I would not be getting bit after a few days. 4) Edge has a pretty fast response period, and they do outline a plan that may give some peace of mind. 5) To be determined as to how this all works out - and when After Second Edge Visit: 3 stars 1) Still getting bit, though there seems to be a reduction 2) Going through standard debugging techniques multiple times/week: - Wash and dry all bedding and clothes on hot - Try to keep any possible cross-contamination variables isolated 3) It's been about a month and I repeat this process is exhausting and traumatizing Before third Edge visit 1) You need to understand exactly what you are signing up for, and Edge provides very little clear communication on the packages available. 2) If you sign up for the 3 bed bug treatments they will offer additional, quarterly non-bed bug specific treatments, and with that a 1 year guarantee for the bed bugs 3) If you accept the 3 quarterly treatments, then cancel the quarterly treatments you pay 1/2 the cost of them, and are not eligible for the year guarantee 4) Edge pushes the first quarterly treatment to be concurrent with the 3rd bed bug treatment. 5) Personal opinion, it's a massive pesticide load if you are really just trying to get rid of bed bugs 6) Have had bites in the last 2 weeks but they seem to still be diminishing 7) The technicians are all friendly and helpful After third Edge treatment: Part of me would like to give more stars, but the only positive aspects about the overall experience are a) I think it worked and b) I'm clearing out the house as a result 1) Two weeks after the 3rd treatment it appears the bugs are gone 2) I moved many items to the garage when I realized I had an infestation 3) I did purchase the year-guarantee and have a bit more peace of mind in terms of getting what I need back in the house 4) I am getting rid of about 1/2 my stuff overall as a result of this experience 5) Never know for sure the source of the bugs, but suspect it was roommate, who was traveling and has since moved 6) This process seems long, but it is what it is 7) The technicians who show up are friendly and helpful

Stephen Barbee

Update: I did receive a phone call from Morgan in the customer service department and I have to say that I am pleased with her efforts to make up for my dissatisfaction. I really appreciate what she did and I am now a satisfied customer. Thanks Morgan!! My name is Tara Robicheaux and although the service was good, they did not bother to inform me that if I cancel my service, I would have to pay an early termination fee. I didn't realize, nor was it explained to me that this was a contract for 9 services and early cancellation would cost me 50% of the original charge for the remaining visits. Very disappointed.

Kristina

This was my first service with Edge so I don't have a lot to go by, but my first experience was very good and I was very excited to see that they power sprayed instead of using a handheld dispenser. Also, I like that they go 4 feet beyond the property so the insects can die BEFORE getting to the house or patio. I LOVE that and they also sprayed the perimeter of my fence. Terminex does not do either of these two things.

K Bradley

I've been a customer of Edge Pest Control for well over 5 years on their quarterly service plan. We very rarely spot bugs of any kind around our home, and when something does come up such as a wasp nest or any kind of issue out of the ordinary, we are able to have a technician come out within a short period of time to fix the problem. We have a large property where there are lots of critters and we never have issues with mice aside from the odd casualty from the bait stations we have set up everywhere around the perimeter of our home, which tells me they are working! I called today because I'm seeing a little bug that I've never seen before on the second floor of my house (which I don't normally have them treat due to the fact that I never see any bugs up there) and they set up service for tomorrow. I decided to write this review when I got off the phone because I am so grateful to have vendors like Edge Pest Control who make things so easy for their customers and they have been consistent and reliable for the entire time I have had them servicing our homes. They do a nice job of providing the service I signed up for and anyone I have ever recommended them to are very happy customers also.

Bill Ledebuhr

They have been great and I love the fact that they will come out anytime if needed. I pay $100 a quarter and they do a treatment every 3 months however if I see any issues between services, they will come out on-demand for free and treat whatever problem I'm having (mice, ants, bees, wasps, etc). Highly recommend

Beth Sosa

Always very polite and honest. Had a technician come a couple weeks ago to service for wasps, and he was honest about it being too windy to do his best work. Had another technician come out this week and they took care of it and I am already noticing significantly less bugs around our yard. Just added the lawn care to our pest control and am eager to see if they can get our grass evened out and our yard weeds under control.

Jason Malpass

The Edge Team is professional, efficient, and extremely courteous. I rarely entertain unsolicited offers, however the Edge representative that visited was articulate and responsive to my requests for help. Their use of technology to automate much of the ongoing relationship demonstrates their commitment to customer care, making it easy on the customer. Highly recommend this Denver team.

Katrina Wagner

We have used Edge for several years. Always friendly and thorough. Quick response to any issue between services. Excellent communication and customer service.

Michelle Huston

I really enjoy the great customer service, calling to reschedule an appointment to the actual service day. My tech remembered my issue from the last few visits, asked me about it to see if I wanted him to double check will spraying down the house!!!

Debi Yuhas

Edge is very accommodating and quick to service even when it's unscheduled. The most impressive thing about their service is that after living in our house for seven years, this is the first year we haven't had any mice find their way into our house, even with a huge open space in our back yard. Thank you Edge!

Felix Delmolino

Very pleased with the Edge service. I have not had ants or Black Widow spiders in the house since I started using the service almost a year ago. Jordan came out today and sprayed around the entire property and checked on the traps and the sticky traps in the attic. Very pleased with the Edge service!

jon R

Edge service people did an outstanding job today on spraying our home. Very impressed with them today. Wish the first person amhad done there job as well and they wouldn’t have had to come back and redo it! So I thank you for sending these too professionals, I was very well satisfy with there work. Sincerely Jon Rumley

Rachel Robertson

Edge was prompt and able to service our home in less than 12 hours. Excellent customer service and the technicians were friendly and knowledgeable. Definitely recommend them!

Freddy Bigney

So far have only had our initial visit, but could not be happier. Everyone that we have spoken with has been extremely friendly, informative, and professional. After just one treatment, we have noticed an immediate effect, no more mice! My wife has already referred 3 people to EDGE, and I am planning on doing the same. Highly recommend this company, they're great!

Jennifer Johnson

Austin from Edge just spent 10 minutes with me on the phone explaining safe treatment for household cockroaches (who knew we had them in Colorado?). He didn't push their services at all, just patiently answered my questions. I really appreciate their professional approach.

s l

I absolutely love Edge! I made the mistake of switching to another company one time in the last 5 years. I had bugs back inside my house within 2 weeks. I was so upset. I called Edge and they happily helped me out of my errant contract! Love their service and products!

Josephine Bent

Griffin was very helpful. Went out of his way to help me. He saved me from making a huge mistake by signing up with another company that had horrible ratings. The gentleman who sprayed my yard was very friendly and helpful also, addressing my concerns. Hope this great service continues.

Kristyn Schauer

Everyone I have spoken with has been very polite and has listened to all of my concerns until they are solved. The technicians are very knowledgeable and always work around our schedule. With three small kids, that is no small thing! They’ve done a great job.

Celeste Jain

I like that they are easy to communicate with. They call before they come out and if you have any issues between services, you just give them a call and they'll send someone out the next day. Very professional. We used tk have a spider problem and so far we've had no issues since they've been treating the exterior. We also had voles tearing up the grass and that seems to have been resolved as well.

Strong Contractors Inc

I have been with Edge since 2013. Never had any problems. They are super reliable, consistent, and customer service is amazing. Also, my home is rodent and bug free! Highly recommend.

nicole elkind

Jeremy did a fantastic job!! He was professional, friendly and very helpful! I just switched from another service provider. I am SO happy I did! I highly recommend Edge. And thank you Jeremy for a job well done!

Robin Walsh

So far, so good with EDGE! My first experience with them has been good. I had guests over at the scheduled time and it was done quickly and quietly without any inconvenience of my little get together. Once they come out for the one month follow up I will give a report on the spider situation on my back yard patio (if it ever quits raining). I have not seen any activity in the house though so I am VERY please with that!

Darrell Huschka

Do a excellent Service & call backs are never and issue & normally with 1 to 2 days!!! The technician that came out today name I believe is Michelle? This is the first tech that has ever came to our home and gave us a superb spraying of inside of our home along with all the rock around the perimeter of our home along with wiping down of the outside of all spider nests!!! During the time we have had Edge as our pest control this is the first time any technician has ever wiped down all spider webs or sprayed the rock area around our home!! Michelle needs to be recognized for her outstanding job during today’s quarterly service call! P.S. Understand that this should be done every quarter by all Technician’s. Thanks Michelle, Darrell in Johnstown, CO.

Meghan Straub

It’s been great my yard was out of control before I started! Highly recommend this service! They always call when they are on their way! The guy this week was awesome. I missed his call when I returned it I asked about outside my yard on the side. He said he did not get it but would be happy to run back by and do it! Great customer service always! 😊

Michael McAndrew

I got referred to Edge froma neighbor. So far so good! I can’t believe the professional interface from their friendly folks at the customer service desk to the very friendly and professional gentleman who did my first service. I’ll update this review if anything changes, but they get 2 👍🏻 From me! …

Jake Lilevjen

Edge has done a great job of keeping our home free of pests. Spiders, flies, and other creepy crawlers are minimal, even in the window wells and sprinkler control boxes. They have helped out the couple of times a mouse made it into the house. It is super convenient that they come on a regular schedule, and call ahead of time when they are coming out. Would definitely recommend.

Susan Smerdel

Edge sprayed for spider in and around the house; to date since they sprayed, I have not seen spiders under the eaves, around the doors or climbing the brick. Very pleased with the results. The staff are very helpful, accommodating and friendly. Would recommend based on my experience.

Jen Hirsch

Great service! Professional. Covers shoes when entering home. They explained the process prior to applying inside and outside. I had them come back out between visits because I saw a few spiders and it was at no charge. Would recommend!

Helen Hayden

Had our first treatment yesterday, we are already seeing dead bugs and ants outside of our garage. The young man that I have been dealing with have been very polite and courteous. We have a lot of animals in our house including reptiles. They were very good about listening to our instructions about where to spray and we're not to spray. My daughters are very excited that soon all the spiders, bugs and mice, will be GONE !!!! And so am I Helen, happy customer

Melissa Shipley

Melissa came out and serviced our home. She was so friendly to our 3 year old who was excited to see someone and show them her room and all her dresses. Melissa was very respectful and easy to speak with. We are very pleased with her.

Jessica Forrest

I couldn't be happier with my experience with Edge! They were exceptionally responsive, professional, thorough, and kind! Jake inspected my home and couldn't have done a better job. I would absolutely recommend Edge and will use them again!

Teresa Ditlow

We have had great results with Edge and mice. They are in and out of the house. Our first visit was great. I wish they did more on how to block out of mice of the house. Overall I am very happy. Jeremiah is the best tech!!!

Ranessa Wiley

Today I was very pleased with my service. I even got a call before he showed up which was nice. I was able to get my inside and outside sprayed to my satisfaction and Troy took care of wasp nests I had at my property as well. Very satisfied with how my service went today!

Kari Reimer

Victor came to provide service to my property this morning. He was very personable and listened to all of my concerns. He took extra care and covered every area thoroughly, even the crawl space under my house and a shed in the backyard. He also went above and beyond to deal with the ants along the cracks in the sidewalk and driveway. What a great guy!

Cyndi Moll

So far Edge Pest Control has been fine. I don't like contracts though and I feel like all pest control companies charge too much. On the positive side, EPC has good customer service and their technicians seem to do their job and are usually on time and friendly. If you need to change an appointment time for servicing, they work with you to make it convenient.

Karen Morjig

My service from Edge includes both Lawn care and insect control. I am very satisfied with this company and their products. I live in a Valley snuggled close to the foothills. The prior homeowner landscaped with rocks which collect weeds. Edge has worked with me 2 eliminate the weeds and satisfy the requirements of my HOA. My house also seems to be a magnet for wasps, Edge has helped to make my yard a much more pleasant place. In addition, the fertilizer they use on my grass has really greened things up plus the trees like it. To sum up, the employees are courteous, on time and aim to get the job done!

Linda Ellinger

The man who did the quarterly service was very helpful in where boxes are placed,what chemicals are used and the effect it has on the mice. I talked with him about my concerns. He took time to ease my concerns about the toxic effect it may have on my pets as well as The backyard wildlife my 90 year old mother enjoys watching for a good part of the day. Then he went back to refilling the traps, spraying the perimeter of my house and fence.and blocking holes or crevices where the mice might. He was also professional, courteous, and efficient. As to edge overall, since they’ve been providing services for me the house has been free of mice and their telltale droppings.

Rebecca Averu

Recently moved into the first home that I have owned with an abundance of bugs. Had sugar ants in my master bathroom and centipedes randomly around the house, not to mention wasps nests I couldn't access to kill. After the first visit yesterday, no more ants to be found in the bathroom, and spent a pleasant evening on the deck without wasps buzzing around for the first time all summer. Well worth it! My technician was thorough and professional. All in all, a great experience thus far.

Gaynell Grayson

Our serviceman was outstanding with his customer services. He advised us of a much needed service that we could also considering using, which we probably will add to our contract. He is a very professional agent for your company. Thanks The Graysons

Antonia Danielle

Jamie was my tech technician and she was great she was thorough very friendly had answered every single question that I asked and did her job so well that I am so amazed because I’ve had other companies come here and they were never the way that Jamie was she was very professional and super friendly which is great and just thorough and I thank you very much for your service and you have a great asset right there

Laura

Wyatt with Edge arrived today to provide my quarterly service. He was very polite, helpful, and extremely knowledgeable. I have been using Edge since I purchased my home 4 years ago; they provide excellent service. Thank you for your help today, Wyatt!

Dawn Henson

the first technician who came seemed mad at me because I couldn't download what the company sent to get ready for their first visit but he could have just had a bad day. Some technicians are very thorough while a few are not. It is great to call anytime and have them come out whenever I see any varmin

Debra Steffens

The service was thorough and I was very comfortable with the service men who came out. They were very informative and patient with me as I was under a huge amount of stress because of the bug situation. When the service was over I felt they did a great job and for a good price.

Laura Bonnett Lohr

We’ve used Edge for a few years now, but have never had a technician as thorough as Michaela before! She took the time to really look for spider webs and did not miss anything when she sprayed. I feel like this was the most complete visit we’ve had in a very long time, if ever! Thank you!

Matt Harper

The service team member called ahead of time to let us know he was coming. He checked to see if we had any current concerns (we didn't) and then he set right to work. Efficient, courteous, and professional. Great job!

Kahli

Have been a customer for a little over a year and they are great. We moved into a house with tons of spiders and bugs. They came out and sprayed just the outside and they went away within a month. Love most of their technicians. If I ever find a problem with pests they make it easy to reschedule and get it taken care of. Great job!!!!

Liz Russell

Diane called to let us know she'd be there in 30-40 minutes. She arrived promptly and quietly and professionally completed her service. She was informative about what she did and let us know when they'd be back out. Very happy with our first service!

Alexander Finniane

I don't have much to say as we just started with Edge yesterday. It was easy to get set up. Our service technician was thorough. We came to Colorado from out of state and I will say prices are definitely higher here and that I don't like.

Tom Hankins

Edge Pest control has done an excellent job for me for 3 yrs. They are professional and communicate well. They text to confirm appointments and call when on their way. I live in the foothills with lots of bugs and pests and their process keeps them out of my home. I recommend them!

Krystal Roque

Overall we are very happy we have Edge servicing our home! The bug activity in & around our house has decreased dramatically and they are good about coming out in between scheduled services if something comes up. For example, we started noticing bees settling in around our stairs & they came out the next day to take care of it. There have been a few communication hiccups along the way when interacting with customer service, which is the reason for 4 stars instead of 5, but we have been using their service for over 4 years & 2 houses now.

Courtney Law

The 24 hour number was clutch for me, as I discovered I needed bug help late at night. The person who answered the phone was helpful and calming. They were there at 8am sharp in the morning to treat my house, which saved me time and gave me peace of mind. The person sent to my sent to spray was professional and polite too.

Gordon Burrill

The edge technician was very professional in his appearance and how he conducted his work. He asked if there were any specific areas of concern that we had before he started so that he could address them. A very positive visit.

Jay MaC

Called in and got ahold of someone fairly quick and easy. The rep was funny, nice and polite. Got same day pest control service and the tech called when on way and was on time. Proper and professional and nice. Fast and did everything she said. So overall very happy so far. Too soon to say if it works but happy so far

Gregory Suniga

The associates from Edge are always very informative and friendly. If they find any issues, I am made aware of it right away either by a note on my service report or by telephone. Keep up the good work!

Tony Martinez

Everything was excellent. The two men that came out were both very friendly and knowledgeable. They asked me what exactly I needed and they did everything that was needed. They also said that if I had any problems to call and they would come back out and correct the problem.

Liann Holmes

Wyatt was on time, thorough, and very kind. He explained everything and was very professional. EDGE even was able to match our price from a few years back, even though we had to temporarily suspend service - It's like we never left! :)

Annette Fettig

I've had EDGE for over 4 years now. They are prompt, and they always communicate when they will be here and call if they will be late. If you need them for extra service just call they will get you on the books! I don't have spiders in my basement anymore. Love that I can work down there and not worry about what may or may not crawl across my foot!

Shannon Cook Daly

Edge was very quick to respond to my original call for service, was knowledgable about my 'pest' problem, took my specific situation into consideration before quoting me a price, and was flexible in their service timing. I really liked that their treatments were Green so I didn't have to worry about unhealthy chemicals being dispersed in my home. My exterminator, Claas, called before and after each service to let me know when he'd be there, and when the service was completed. In all the chaos of having to sell a home, this was one piece that went off without a hitch, and I recommend them whole heartedly to anyone needing pest service.

mainstream nemesis

So far so good. Edge has great customer service, I'm definately happy with the first visit. I accidently don't remember the man's name buy I'd like to request the same person for each time. He was thorough and respectful. This place is hands down THEE BEST!!!!

Janet McMonigal

I really enjoy having this service and love it even more more now that I have a account manager Spencer who is wonderful!!! My 2 techs today James and the pocket gopher specialist (I don't think it was Stephen who is also WONDERFUL) but maybe Garret? They make a great team!

Molly Huntsman

Marcos was great. It was revealed that the previous technicians had not been replacing bait or doing anything. This was what I had suspected and what I previously complained about. I was planning to cancel my subscription because your people "claim" to visit my home but they actually don't. They don't even schedule to come in my house which is what I actually pay for. I am still on the fence about quitting but Marcos was very informative and helpful.

Gabrielle

I was bit by a spider in my sleep and it got infected.. I called Edge and they got Larry out the next morning. I am very impressed with their service, price, and customer service! I highly recommend Edge for all pest control needs!

Ann Dickerson

Emilio was the very helpful technician that treated our home today. He was careful, neat, thorough and polite. I have contracted with Edge for three years and I do recommend them.

Karen Smaus

I like that they also sprayed along the fence and not just around the house.

Marc Gitlitz

My experience with Edge Pest Control has been excellent. They always call to remind me of upcoming appointments. Last winter I had a vole issue and they came out at no additonal charge and kept checking the bait traps every few weeks. I have been using their service for many years and have not had any bug problems in my house.

Michelle Petrillo

The guys who came for my first service were amazing! Very professional, thorough and explained everything to me in great detail. I am very happy with my service and so happy I switched from the company I had been using before!

Edward Angell

James the sales manager was very professional and polite. He did a walk around the property and pointed out some wasp nests in the eaves and some widow webs in the garage. I was convinced and signed up. Within an hour a tech, Skylar was out doing the initial treatment. The next morning I found several dead spiders and other creepy crawlers sound the outside of the house and a dead black widow in the garage! So far so good!

Kelly Crim

We had an excellent technician visit today. He called ahead to let us know when he’d arrive, he arrived on time and was personable and thorough. Using Edge is easy and effective.

Laura Yassa

I love the free reservices between quarterly services. We've had them come out to spray for spiders, get rid of two major ant infestations in the kitchen and wasps nests in the grill. The service tech even found a wasp nest in the house that we hadn't seen. They're very responsive and are out within a day or two of calling.

Bryan Heywood

The guy that comes out and services our house is wonderful! He really cares about making sure we get everything sprayed and explains why he is doing things, such as spraying the eves for wasp control. He also checks the mice bait and refills it. We used to have spiders and bugs in our house and all over the outside making fine webs around our doors that collected dust. That is long gone now. We also had a dozen or so Black Widows in our window wells. We once found one crawling across our kitchen counter. That is when we called Edge. Since then we have had zero Black Widows. They also will come out free of charge if we find something like a hornets nest that is out f reach. This has never happened but knowing this service is there is wonderful.

Peggy Jackson

Came prepared to do the inside with booties to wear. I had just had the carpets cleaned. Very courteous, quick and efficient. Asked for a bait trap for inside the house and he immediately provided it. Always have a different person, all of them are great. This time is was Kevin- he was extra great

Jacqueline Bailey

Great communication. They are always on top of my next service appointment and make time for us in between quarters if we need extra servicing. We had a huge spider problem moving into our new home and now I rarely see them.

Amie and Ryan Stedeford

Keynon was excellent in listening to my requests and took care of everything today. I had several concerns leading into these summer months and he was very attentive. I highly recommend him and Edge

Shawn Anderson

Great techs and customer service. I have had pest control before both professionally and over the counter methods but this beats it all by far. Just after 1 treatment the many spiders we had been seeing inside and outside no longer exsisted. This is the best and when you try it you will agree.

Mikey

Service was friendly, now we wait and see how well it works. Look forward to seeing some great results. The only complaint I have is that they were late out side the 4 hour window given to me. But other wise great service. Had to call back as the rodent problem escalated, I called on 3-7-17, and the were at my house the next day! Prompt and they really took there time and helped greatly!

Stefani Timmermeyer

Every tech we’ve met from Edge has been professional & the treatment plan has WORKED!!! No more mice, no more German cockroaches! Dylan is excellent & even takes care to be quiet when my toddlers are napping. Highly recommend.

Paul Reed

Edge Pest Control provides great service. They have an automated call that reminds you a couple of days in advance that they are coming out. The technician calls you before he comes out. They are easy to talk to and eager to help with any sort of pest problem. They appear to be knowledgeable and have quickly handled a vole problem and countless wasp issues for me. I highly recommend their service.

Judi B

I have a quarterly contract with Edge Pest Control. They do a very good job and are very thorough. As near as I can tell they have eliminated my spider problem completely. I like that they spray all around the house, wherever I need it done, they use granules out in the yard for a further barrier and it really seems to work. I would recommend them to anyone who has issues with bugs in their home, my problem was spiders and they are not an issue in the house anymore.

Lisa Wollerman

I highly recommend this company if you have bugs or rodents!! We live in the country so we have both, Edge comes out anytime we have concerns and take care of business I appreciate their professionalism as well!! Eric was here today and was great spent time explaining my concerns, thank you Eric!!

Jackie Nairne

I LOVE this company -- use them for pests and lawn. The people are wonderful -- thorough, friendly, professional, and keeping me bug free! I just started the lawn service this summer and my grass already looks green, lush and is getting much healthier! I've used Orkin and Terminix previously and this company totally has the 'Edge' (😉) in service, results, and cost!!!! Pus, if there are any stray creepy crawlies in between services they are here in a heartbeat redoing my entire inside and outside at no cost!

Aurora Stein

We are new to the area. We called them got a quote which was very competitive. They were here within day and did a fabulous job! They did a very thorough job both inside and out. I’m looking forward to a very long relationship with this company.

L Rivera

Marcos us a great technician, he takes the time to explain situations to us and goes above and beyond to make sure the pests that we had are no longer here and/or tells us if there are other issues.

Carolyn Breninger

Thorough service. They always get the eaves and under the deck, plus all the perimeter. I haven't seen any spiders inside this fall and there were far fewer mosquitoes this summer than in the past. I also think my neighbors benefit from my Edge Pest Control applications. I am very happy with the service.

Vivienne Douglas

This is our first experience with a pest control service, and we are pleased after the initial visit. The serviceman was courteous, helpful, cooperative and accommodating. He was careful to treat areas I pointed out, and he came back on his own for some spots he missed. I'm interested to see if there will be an actual reduction in wasp and spider activity/nests etc.

Jamie Smith

Ended up buying some couches offline that we bug infested! But they were quick to my home to help and all the men that came to spray were very polite and quick! Great service overall even customer service and they got rid of them! Thank you so much

Rebecca Schmitt

I completed an on-line search for a pest control company and did leave my contact information. I was called first thing in the morning and by that afternoon a tech was at my house completing the initial spraying. Skyler was very helpful and informative about the different insects/pests. The tech who came out was also very nice and professional. I have been very please so far. Thanks!

Terri Gonzalez

I don't remember the young ladies name that came and sprayed our place, but she was nice and did a great job. I had a question the next day and she responded to me quickly. I would recommend Edge to family and friends.

Marilla Senterfit

Yes, I had a very positive experience of Jeremy's work. He answered all my questions. He did an expert job. Now I also understand what a complicated infestation fruit flies are. Not like mice we had number of years ago or aunts we had quite along time ago. Mice just needed two black boxes. This is a process that I understand will be expensive yet necessary.

Brian Woodard

I'm giving 5-stars for the customer service; we'll see what happens with the bugs! A sales person came to the front door and shared the current offers and costs—straight forward and with helpful laminated cards showing key points. It was low pressure and felt genuinely friendly. I was already considering calling an exterminator service, so it was an easy sell for the salesperson. Signup was through iPad making the process paperless. The next day my service tech Bryan arrived looking professional in his matching uniform and truck. He indicated he would gather his tools to get started and then handed me an iPad with video that described what he would soon be doing and what I should expect immediately and for future visits. Again, it's day two after the initial visit so time will tell on the bug front. But the experience has been great and the two people I met were friendly and professional.

Ted Peak

At first I was skeptical of their offer, because it seemed like a lot of service for a very good price. I am happy to report that the service, product, and results have exceeded my hopes, much less my expectations. Truly professional staff and excellent customer service and clearly keeping the customer happy attitude. Recommend highly.

Robert Harris

Devon called 30 mins early, I had forgotten and was an hour away. I really wanted the inside sprayed since it hadn't in the last couple visits. He was good enough to do some others first and called me back an hour and a half later then showed right on time. Excellent courtesy and professionalism. A+ rating.

LARRY MERKOWITZ

My technician, Nathan, is only 21 years old, but he is very knowledgeable regarding the elimination of mice. He grew up on a farm in Utah and was extremely caring about my issues. He searched around the entire perimeter of the house to determine the best locations for the prescription that would eliminate the mice. He also found one small hole below the brick level where the mice could possibly get into the house. After that, he searched the interior for prime locations for the traps. He never appeared to be in a hurry and he listened to all of my concerns. I was pleased with his excellent attitude and his efforts. The customer service representative I first talked with Jenny, was extremely caring and knowledgeable about representing her company. At this time I would highly recommend Edge Pest Control!

Maria Smith

We had the preventative treatment this morning. Brandon was the service technician. He was very thorough with the treatment. He answered all of our questions in a professional manner. Brandon was very kind and and understanding with all of our concerns and put our mind at ease. Thank you!

Jessica Mendez

I found out I was having a tick problem in my yard. I had called all around for someone to come help me and spray for me. I got a lot of "We don't spray for that until next month" (its beginning of March) and one company couldn't even get what I wanted straight! I finally found Edge Pest Control who helped me out. They were very attentive with my needs and wants, they were very kind, and I feel like they took care of me in every way! They came and sprayed and even did interior for me. They also explained about ticks colonizing inside! I did not know this! Thank you EDGE! I will continue to use their services!

Joel Thies

Service reps arrived at the scheduled time and performed all requested tasks. We were experiencing problems with yellow jackets and they paid special attention to these needs. Juan also stated that if the problem is not completely eliminated Edge will return, free of charge, to perform further exterminations. Good job!

James Schafer

The actual pest control service is good. But I did have a dispute with their sales practices. I was sold 4 services over the phone but signed a contract for 9 services. I thought it was deceptive. A representative at the corporate corporate-level assured me the sales people were receiving additional training to alleviate concerns of deceptive sales practices. And we were able to negotiate a reduced rate for the remaining services.

Marie Toni Baker (Toni)

Professional and detailed. I love that when I give the dispatcher information for the technician that he actually receives it. Technicians are friendly and do a great job. Affordable and effective. Definitely recommend if you have a pest problem. Edit: Forgot to say that we have been using them for almost a year now and had a very bad earwig problem and they eliminated it completely. Thank you Edge.

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