Reviews of Assurance Pest Solutions. (Pest Control Service) in Boston (Massachusetts).
Assurance Pest Solutions
93 West St, Medfield, MA 02052, United States
Description
Information of Assurance Pest Solutions, Pest control service in Boston (Massachusetts)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Assurance Pest Solutions
Sunday
Closed
Monday
7 am–4:30 pm
Tuesday
7 am–4:30 pm
Wednesday
7 am–4:30 pm
Thursday
7 am–4:30 pm
Friday
7 am–4:30 pm
Saturday
7 am–4:30 pm
Popular times
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Tuesday
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Wednesday
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Reviews of Assurance Pest Solutions
John Scatto Jr
Highly recommend Assurance Pest Solutions! They treated my shop due to wasps nest and bees. Technician was very friendly and explained everything to me with so much detail. Very impressed with my experience all around that I had them go out and do a complete inspection on my Home as well. Again technician very informative and educated on everything he was looking for and things that we should keep an eye on. I am a small business owner as well and I always like to educate my customers as possible and they did exactly that. Great job 👏 will be using them from now on .
Thank you 🙏 to your whole team !! ~ John
sandra F
JEREMY was wonderful. He really took his time to go through our yard our carriage house and sheds which need a lot of work and he wasn’t pushy. He was very knowledgeable and respectful and told me what he was thinking and that he would let me know he was going to go back and put it all together and send it out to me with what his thoughts are on how we go about it and break down all the pricing. I would definitely recommend this company so far and I’ve had a few of them. They have been the most knowledgeable and spent the most time here. We are looking forward to using them.
Andrew Karnakis
I was very impressed with Assurance Pest Solutions. They responded to my request for quote in about one hour with a detailed text explaining how they would approach my problem. I followed up with a phone call and spoke to Nicole who was very knowledgeable and answered all of my questions. When it came to scheduling she gave me an appointment the next day. Dave, the technician, came on time and explained in detail the process. He spent the time necessary to seal external entry points and set bate boxes and traps in strategic places. He explained that there would be a follow up in 3 weeks to assess rodent activity. I can’t say enough about his professionalism and working knowledge. Dave was personable and seemed to really enjoy his job. Within a day I began to see the results of his effort. To date it has been a rewarding experience.
Charlie Boyajian
I researched a number of exterminators on a variety of sights and settled on Assurance. Really well-described service on their website. Receptionist was prompt and thorough. Next-day appointment for both inspection and service. Technicians arrived promptly, even a little early. Thoroughly explained the service, the process, and the follow up schedule. We will see how quickly the problem is resolved, but so far I couldn’t be happier.
Marie O'Connell
Assurance removed some birds from a hole in our house and repaired the hole. Assurance was great because the staff was friendly and professional. The price was reasonable and Assurance made it easy to get the issue taken care of quickly. They even had a pay online option with a credit card. Easy!
Urmila Parthasarathy
Assurance was prompt right from day 1. We were able to talk to someone as soon as we reached out and had an appointment within a day . Fred and Kyle who came to the property did a thorough assessment and explained their findings in detail. They were prompt in booking an appointment the following day to finish the job as well. Kyle arrived promptly to finish the needed steps and install traps . It’s been a good experience overall.
Mark Koepper
Dave At Assurance Pest Solutions has done an excellent job inspecting and treating my two rental properties. He is reliable, professional with my tenants and does a thorough job. Dave understands the challenges of controlling pests in multi family residences and has been flexible in handling the tenant notice and access issues that can come up. I highly recommend Assurance Pest and Dave.
sue lynch
The person was very knowledgeable and professional. He explained what he found and the best solution.
I called several companies and they were the only one that would come today. The other company wanted to book me an appointment 2-3 weeks out!
I would call them in the future and recommend to a friend.
David Sherr
We had a family of raccoons take up residence in our attic. My attempts at evicting them with "eviction fluid" failed so had to call in the experts. Brian Jarvis did a super job. I really appreciate the extremely fast response and the clear explanations of what he did along with important info on our visiting raccoons. Absolutely 5 stars.
Julie Marto
Very happy with Assurance Pest Solutions in Medfield. They were quick to come, responsive, their price was reasonable, and they were respectful of my wishes. The technicians who came were polite and pleasant to work with. I hired them to do a mouse exclusion, and they spent 2 hours closing up all the holes coming into my house. I didn't want to use poison baits, and they were fine with that. They didn't try to upsell me, or rope me into an annual contract. All in all, a five star experience.
Victor Furtado
So Happy we went with Assurance Pest Solutions, Dave responded quickly and made us feel like everything would be taken care of, and it was! immediately found entry points around the house and secured them. dont wait for the problem to get worse, call these guys, you'll be happy you did. thanks again guys!
Pam Myers
Joe took the time to thoroughly explain the many different issues/concerns regarding my house and property and then offered great solutions and preventative measures. I very much appreciate his knowledge and guidance, and am definitely now using this company for all my pest problems.
Danny LeBlanc
From start to finish everyone I talked to was absolutely fantastic. They were super quick at coming out and at explaining everything about the wasp infestation I had as well as what they were going to do about it. I highly recommend them to anyone that has an issue and will be back again if this happens another time (which based on where I live is a high possibility).
Judith Ursitti
I discovered a mouse in my toilet this morning and called for Assurance for help. They were prompt, kind, and thorough. I would definitely recommend them to others.
Chris Grande (The Bicoastal Adviser)
They came in were very professional as usual. Thorough - took care of all areas and we are showing what appears to be a 100% decrease in mice and almost 100% decrease in ants by the first quarterly servicing (after the initial treatment).
Robin Capello
The perfect experience needed for restaurant safety.
I receive a phone call to schedule my monthly maintenance. Exactly what the Public Health Inspector is looking for in a contractual agreement.
Mark Pfaff
Very professional and customer-focused. We just completed our first year of scheduled service with them and I look forward to continuing this next year.
Page Family
Thorough, responsive, respectful. I'm very impressed with the people who've come to my house and the people I've spoken to on the phone. All my questions have been answered clearly. The technicians have been very knowledgeable and helpful.
Marius C. Costache
Fred was very responsive and professional, the service was excellent. In fact we are planning to use his year-round pest control service.
Victoria Rabbat
Assurance is the best pest control around. They're prices are modest and they are professional. They respond quickly and really know what they are doing. They're extremely thorough. I've used them for 2 years now and will continue to use them for any pest issues I have. I've also recommended them to family members and friends who have used them and are very happy with their services.
Dick Crotts
I called contacted Assurance Pest Solutions today - got an immediate response they had an opening today - I needed mouse control - the technician arrived about 3 PM and was here for a little over 2 hours - he performed maintenance inside the house and outside. He was extremely friendly and informative - very professional - I was impressed. They will be back in 3 weeks to do a follow-up check and I have a 6 month warranty.
Susan Sowers
Nicole, who helped set up the appointment , and Brian, who did the work, were both very professional and pleasant. i talked to several other companies and liked Assurance the best. They were very thorough and provided a good guarantee, and their price is very competitive.
ninjin boldbaatar
Assurance pest solutions was amazing. It was super easy to make appointment and they came the next day to apply pesticides for ant hills at my yard. Dave took the time to explain the process and he even found many acorns stuffed into wire protector outside of our house (chipmunks or squirrels doing). Will definitely use this company again!
Lisa D
Very happy we found Assurance pest solutions for the few mice we had. Brian our wonderful tech knew what to look for and checked our foundation thoroughly looking for ways mice can get in. He in fact closed up a couple areas of concern. Problem has been resolved and we are very happy. Assurance is the best and they have a 6 month warranty which you want. I want to thank Brian for his helpfulness and kindness towards us great company who comes to you promptly!
Amanda Hurley
Purchased our home in 2019 and have used Assurance Pest since then, as they were recommended by my parents. We have them come twice-a-year for general pest spraying outside. The first time they came we had many bees nests. They spent hours here safely removing the nests and spraying so they do not return. We really have not had any bug problems other than some stink bugs inside, but nothing out of the ordinary that we cannot handle. The owner came by after the bee issue to make sure we were all set. Would recommend, for sure.
Giovanni Leo
The initial response time was instant! They arrived on the earlier side of the time frame given, Much Appreciated!
The team member who arrived was extremely nice and So knowledgeable!! He gave us so much information not only about our problem, but about how to control it and how it may have been caused.
He explained everything he was doing in a way we understood. He also found a situation with one of our gutters that can be repaired, but could’ve ended up being a major expense, again Much Appreciated!!
I would recommend this company to anyone in need of their services!!
Dale Veeneman
When an insulation installer found evidence of a large bat population in the attic and had to halt work, I called Assurance, and they came out within hours to inspect, and returned in a few days to evict the bats then seal all possible points of entry (which includes rodents, yay!), and then clean up the mess, allowing the insulation to continue. Very professional, can not recommend more highly
The Trusted Handyman
Assurance Pest Control are the best pest control company I have ever worked with!
They are always proactive with their scheduling and are always flexible with dates/timing to meet their customer needs. Their technicians are highly experienced professionals, they are always finding the root cause of all our pests problem and addressing it appropriately.
I would highly recommend Assurance Pest Control to all my family and friends!
Nathan Somers
I called Assurance Pest Solutions to do a pest inspection on a recently purchased house. Rob came out and did a thorough inspection and let me know exactly what my options were. He also discovered a gas leak from our meter do that was a bonus. Thanks Rob! We did end up using the company for the treatment of our house.
Laura Hagerty
These guys were excellent! Very thorough inspection, great documentation (report and pictures), good communication, on time, clean and courteous. A+ work across the board!
Ted Cahoon
More than likely. Need approval from board of directors, but I will definitely recommend . Prompt response, reasonable price, and sent pictures of the home where likely entry and exits occur.. Spoke with Brian Jarvis who visited the home and he had an abundant wealth of knowledge about bats.
And they visited the Home when they told me they would and had a quote for me a hour later. THANKS!
Sandra Antico
Excellent company. They show up and follow through with their plan. They give a detailed description of their plan.
Meera Mahalingam
I’ve used them before and was extremely happy with their service- which is THE reason I used them again! Rob was courteous and thorough in his evaluation- as always
Sarah Jacobs
Had a fantastic experience with Brian - he thoroughly inspected our home, made recommendations, and then came back to execute the plan we decided on. He even charmed our dogs who are always nervous around new folks! I’m working on transitioning all our pest management needs to Assurance based on this experience (we evicted a squirrel and several families of mice that had taken up residence). Highly recommend!
Young Un
Excellent service. Reasonably priced compared to the competition. Dave arrived on time. He explained what he was doing and why. He was thorough too. He texted me shortly after he left because he smelled gas outside of our front door. I called the gas company and they said there had been a small leak. Shows how conscientious he was. I definitely recommend this company.
Nick Chiocco
The people from Assurance Pest Solutions have been beyond professional the entirety of my interactions with them. Brian came out for an inspection, described the work to be done, wrote a detailed report, and was prompt in returning to get the work done. He answered any questions my wife and I had, and did a great job when he returned. We recommend using Assurance Pest Solutions for any problems!
Patrick D
I had 3 other companies inspect my home before these guys. 2 of which were big companies that claim to use the best methods and be the most thorough. What they really use are scare tactics and pushy sales techniques.
After my first conversation with Fred I was already convinced that I was going with his team. The technician Jeremy was more thorough with the initial inspection than all the other guys. He was honest and gave me realistic expectations. I will refer everyone I know to these guys if they ever have a pest problem.
Gigi Walker
The techs were very professional and knowledgeable. Within the second visit the decrease in rodents was obvious. They provided several suggestions to help reduce rodent incursions. We appreciated their timeliness and results!
Nicole Gibbons
I highly recommend Assurance Pest Solutions. We have been hearing squirrels crawling between the floor boards. Brian was excellent. He thoroughly checked the whole house and found where the squirrels were getting in. He came back and installed something to prevent them from coming in. He was very polite and professional and on time. I can see that Brian really enjoys his job and takes pride in it.
C OConnell
The technician filled exterior holes where the mice can get into the house and laid traps and bait within the interior. He was very professional and on time. I believe the quality was very good because the mouse population was reduced by one the very next morning.I would definitely recommend them.
Laura Kelly (elliekay)
We used Assurance Pest Solutions for wasps/bees nests in the eaves and bats/grey squirrel in the attic. The team was very professional, extremely knowledgeable, on time and on schedule. I would definitely recommend and hire them again.
Stacy J.
Very quick to respond to my inquiry and answer all of my questions. Technician was scheduled quickly, arrived within the stated time and thoroughly inspected my property. Quickly received a quote which were inline with my inquiry. Would definitely recommend and use again.
Matt Vardaro
If you want the job done right, go with Assurance. I initially hired a different exterminator for our mice issue that did nothing but set bait stations and told us to cross our fingers. Assurance gets to the root of the problem. Eric was very professional and gave me the education as we walked through the property and worked on all exclusion work filling any gaps/holes along the foundation. He found the entry points inside the house as well check behind appliances as needed. We have yet to see any activity since his work but have peace of mind knowing that we have a warranty of 6 months to fall back on. For stuff like rodents in your living space, you don’t want to mess around. It’s worth paying to get the job done right.
Mayada Guzman
They came out to service an issue I was having with seeing bees in my home. They scheduled an appointment that was quick and convenient. The technician was professional, friendly, and super helpful. He thoroughly surveyed the home, identified the issue and treated. We asked for additional services (ant, mosquito, and tick) that were not originally requested, and he treated on the spot. Assurance Pest Control was recommended to me with high praises from two family members who use them. 10/10 recommend for affordability, excellent service, and great technician.
Helen Chan
Always super responsive and helpful! Brian is always patient and timely for appointments. Would highly recommend!
Joseph Donovan
I had Assurance come out to get rid of some bees that were surrounding an area in the back of my house going in and out of some holes in our stucco. They came and surveyed the area and actually found another place where carpenters bees had burrowed and sprayed that as well. It was quick and easy. They were knowledgeable and reasonably priced. Hopefully the bees don’t return. They offer a 90 day warrantee as well.
Sarah Jacobs
Amazing experience talking with Assurance Pest Solutions. After meeting with another "big box" company, we were quoted $13,000 to fully remedy a mouse/squirrel problem. Assurance visited and quoted us under $1000 to do the work, but also advised on ways we could deal with the problem ourselves if that was out of our budget range. We're now interested in moving all our pest control needs to Assurance!
Lois Sweder
Bill returned to my home three weeks after the original visit and treated additional spots in my house because the problem with mice was lessened, but not completely solved. He returned about a week later to check up on things for my peace of mind. Bill is so thorough and patient. He worked very hard to solve my problem, and he encouraged me to call anytime with questions or concerns. I would highly recommend Assurance Pest Solutions. A special thanks to Bill.
Technicians from Assurance followed up again
, and were able to add additional protection from future problems . Mike came add took care of a spot that I wanted to be reinforced.
A week later Fred came by and rechecked and fortified all the work that had been done. This company is incredibly responsive to its customers’needs. Their work is thorough and never rushed. I would recommend Assurance Pest Solutions without reservation.
Assurance Pest recently performed routine maintenance for my house. As always, technician was punctual, professional, and thorough.
I recommend Assurance Pest Control without reservation.
Karen Smith
We needed an assessment of the rodent problem in our yard and the best approach. Brian was on time and professional, clearly sharing his observations and rationale for recommendations. We are evaluating the estimate and options now that we have a better understanding of the matter.
Marsha Bryan
I found Assurance Pest Solutions, after hiring another company when we discovered we had mice in our home. The first company only set traps, and initially we did not think anything of the company not offering exclusion services and went with it, because I wanted the problem to go away immediately. Within a week, we realized that we needed a company who would also, offer exclusion services and I found Assurance Pest Solution as they were the only company I found that used Xcluder products. I called Fred and he came out the same day.
What I respected immediately was his honesty and the fact that he was respectful of the services the first company provided and just offered his opinion and additional suggestions. While he inspected our home, he discovered that we also had a squirrel in our attic, which the first company never noticed and/or mentioned. It was that day, I realized we were going to purchase anything he was selling, his honesty and thoroughness won me over. Two years later he is just as responsive and is always thoughtful when he responds to what is at times ridiculous questions. Fred is thorough, his team is thorough…just a great company overall. I highly recommend them! We have an semi-annual preventative maintenance service with them which I highly recommend to insure your house is pest free.
Update****
We just had Mike out to inspect because we were concerned that we may have a squirrels in the attic. Mike was extremely thorough as he inspected both our interior and exterior spaces for signs of 'activity'. He was patient and answered all of my questions and concerns without any hesitation. I continue to recommend Assurance Pest Solutions for all of your Pest Control concerns, not only are they responsive and knowledgeable but extremely patient and each technician I have met have a disposition that is calming and reassuring.
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Just an update that we have now moved to the quarterly maintenance plan with Assurance Pest Solution and feel confidant that they will keep our home free from unwanted bugs, pests and rodents. We have had quite a journey, from mice to flying squirrels and have felt confident in the service provided by Fred and his team!
Mary ellen Burchard
Dave was super helpful and very professional. He checked all the area’s attic, kitchen and basement. Sealed up any entry ways and then set traps . He was very through and explained everything. I’m so pleased I chose assurance.They responded quickly and arrived on time.
Dana Ward
Brian was great. Very personable and did a great job of explaining the situation as he saw it.
Julie N
Assurance Pest Solutions did a great job treating the units. The owner and technicians seemed very knowledgeable and experienced and their front office staff are very polite, helpful and efficient with scheduling. Their professionalism and customer service are unparalleled! I would definitely recommend them if you are in need of pest control services.
Sylvie Giard-Souza
Nicole was great! She went to work as soon as she got here. She was here more than an hour, inspecting the foundation outside and plugging all the points of entry. Then she inspected the inside of the house from basement to attic. She will come back in 3 weeks and inspect again or I can call her if I need to.
Ajeah Rabbat
Assurance has been wonderful to us! My sister referred them to us when we bought our new house and noticed we had mice. They have taken care of that in no time. We have hired assurance to spray around our house for any pests and they will be back to treat our yard for ticks. Nicole and Eric have been an absolute pleasure to work with! They are thorough and know their pests!
Rachael Burger
Spoke with Nicole in am — she was detailed and compassionate — and Joe came to our home in the afternoon. Rather than just doing a treatment he helped us get to the root of our ant problem. I am deeply grateful!
Joanna Schleider
We've been very happy with the service Assurance provides. They communicate well, are prompt, and we've seen a reduction in mosquitoes (and no tick issues) outdoors, and no issues with ants or spiders inside due to treatment.
James Sutherland
Brian and Joe from Assurance Pest Solutions removed and installed insulation in my basement. The work was accomplished in a professional, safe, tactful manner. The basement was cleaned up and the job came up short on materials by a few feet. Brain returned yesterday in accordance with our agreed upon plan and completed the work.
Well Done!!!
Ziki
Dave came and did a professional inspection for me! He is very though and responsible. He identified mold problems that was neglected. I really appreciate his work and recommend!
Jon House
I found there were critters in my house one day before my kid was born. Needless to say, we were too busy to figure out the critter situation. Assurance took care of everything for me, including doing an inspection while we were in the hospital. A+ customer service.
Daniel Miller
I used Assurance Pest Solutions to help remove a red squirrel and/or chipmunks that got inside the walls of our house. From the start, APS provided an extremely high level of service. Their techs explained their process, were timely, and very friendly. My house has an adjacent rock wall that is a haven for critters, but the APS techs took the time to implement a proper solution. When these critters still found a way in, through no fault of APS, APS continued to visit and provide services under their agreement, and even then some. When one approach failed, they kept at it.
Highly recommend - great people and business.
Claudette Levy
After a freak out about a broken window and some critters invading the basement, we called Assurance. They were completely booked yet the owner himself helped me squeezing an appointment for the same day! The crew was very much on time, they were VERY efficient, thorough and super professional. The following months, they did three more trips to re-check and make sure our basement was clear of any pests. I can't say enough good stuff about these guys! Amazing service.
Chuck Nahlik
Assurance Pest Solutions are our goto whenever we need help with unwanted pests. They responded very quickly when contacted and were very thorough explaining every step of the way as to what they were doing and what we could do going forward to help remedy the situation. I would absolutely recommend them to friends and family without hesitation!
Jim Driscoll
The response time was quick and the technician was very professional. We had a basketball sized Bald-faced wasp nest and they took care of everything. The price was significantly lower than Terminix. Would recommend and use again.
Christine Unitt
Eric Campbell was great -- extremely knowledgeable and personable. We just moved to our new home and unfortunately, we had some squatters in the form of yellow jackets. Eric came by, did a full walk-through of the house, indicated weak points for pests, and explained very well the treatment for the yellow jackets. Overall, great experience with Eric, highly recommend.
Hangjue Li
This is the second time we used their service. They response very quickly. They are very patient to explain how they would set the ant traps and how the chemical works inside our house. They also came back to do an exterior spray afterwards. Now our house is ant free! We will definitely recommend assurance pest solutions to others.
jessica peters
Kevin the technician was knowledgeable and super helpful. He quickly and creatively solved the hard to reach location for my wasp/hornet problem. I would highly recommend Kevin as well as Assurance Pest Solutions for any future pest problems.
Susan Rearick
Great service from Assurance they are always very thorough and professional.
Sharon Gilley
I lived in my home for decades without needing an exterminator - or so I thought. When I discovered termites, I selected Assurance because of the professional certification and affiliations of the owner and his staff. I'm glad I did, because since hiring them to (successfully) treat and monitor the problem, I've had to call on them for help with an array of pests that bite, gnaw, sting, chew, dig, and tunnel. They have either solved the problems for me or worked with me to find solutions. Always responsive, polite, and willing to share knowledge when I've wanted to handle something myself. Good people to work with.
Stephanie McPherson
We've used Assurance for a few years now across a couple of different homes. They have been thorough and responsive in all of their services. Everyone I've spoken with has been professional and friendly.
Eric Yuen
We used assurance pest solutions to make sure we don't find any pests etc in our new home. Fred went above and beyond. Super hard worker and a very friendly person, who knows his stuff. I would highly recommend working with him if possible. Thanks for the help!
Megan O'Neill
Love dealing with these folks, so responsive. Emailed them on Thursday night for some mice issues and they were here first thing Monday morning (it wasn’t an emergency).They were on time, walked the spaces with me & gave me answers while baiting and assessing. Gave a complete recap when done & professional throughout. Have used Assurance at several different properties & impressed every time. You can’t go wrong with Assurance Pest!!
Roberta Chansky
After a call to Assurance Pest Solutions concerning racoons around my deck area Eric came to do an inspection. After assuring us that we were most likely just part of the nocturnal visits since there was no sign of an active den on the property. We found Eric to be very knowledgeable and professional and more than happy to suggest some ways to discourage future wildlife from setting up residence. My husband and I would wholeheartedly recommend this company.
Alex Ucciferri
Jim was great and knew his work very well and was patient in getting the work completed. Showed care and explained it all well.
Fei Liu
This is the second time we are using services provided by Assurance Pest Solutions. Last year they did good job for ant and mosquito control. This year we had the technician come for ant, mosquito and spider services. The spider service is supposed to include removal of spider webs. Guess what, there are still spider webs all over the house both interior and exterior after the service. Since the spider service alone costs $295, we definitely expected better outcome than what we have received.
Nathaniel Jackson
I had a serious rat infestation and Fred not only took it seriously, but came up with a holistic solution that involved everything from engaging in discussions with our plumber (they were entering from a sewer drain), working on external exclusion, and setting a huge number of traps to make sure we get everything anywhere it is. Very thorough! I called him “the general” of our war on the rats!
Bob Turnbull
I am very satisfied with Assurance Pest Solutions. I called them at 4PM asking that they fix my ant problem before contractors would arrive early the next morning. The sent a technician who arrived at 5:30PM and treated my basement and then the outside of the house and I was able to keep the contractor's schedule.
Kevin Cleary
I frequently use Assurance Pest. They are always prompt when it comes to resolving whatever issues I need handled. Their technicians show up looking professional and they always take care of the issue on the first visit. I also recommend them to my own customers. Look no further if you need Pest Control services.
Administrative Manager
Assurance has exceeded our expectations - enormously! They immediately identified the need for "exclusion" work to deal with the mice in the free-standing and outdoor-accessed locations on our Cohasset property. For years we had used Ehrlich/Rentokil, and in addition to having appallingly poor communication and customer service, they never once mentioned the "exclusion" solution as an option. So we were thrilled when Assurance scheduled and completed the work in a timely fashion, and were punctual, pleasant, accommodating, and informative in every regard. Considering the physical composition of the areas infested, the results achieved are better than we ever imagined possible. Assurance has accomplished more in 6 months than Ehrlich/Rentokil did in nearly a decade. They have integrity, do quality work in a professional manner, and are reasonably priced! We recommend them whole-heartedly and without reservation.
Rachel Birchler
Joe just left my unit and I am so incredibly impressed. He was exactly on time and spent time with me to explain what was happening and how it can be addressed. He was patient, very knowledgeable and was so thorough. They will be the first people I call and the first people I recommend.
Andrew DiFronzo, Jr.
Eric came out to help us out with a bat that had nested in our window. He was extremely thorough in his inspection and the problem has not happened again after we followed his advice. Would definitely use them again!
Jenna Elcocks
Needed to have rodent remediation and treatment for carpenter ants to satisfy inspection results while selling our Hopkinton property in September. Assurance was easy to reach and schedule. Eric came out for the main inspection and treatment— incredibly friendly, walked us through everything he was doing, and even aided in making sure his notes on our file aligned with the wording we needed to satisfy the inspection. 3 weeks later Bill came out for the follow up (included in the price, as well as a 6month warranty!) and was also very courteous and informative. I highly recommend Assurance if you’re looking for timely response from friendly professionals who care about a positive customer experience!
Irene Hsu
Appointment was scheduled quickly. Bill arrived on time and clearly explained the process (including warranty). We are very happy the yellow jackets are no longer swarming our deck. Thank you!
Karen Cardonne
We had mice in our basement and couldn't get rid of them. Assurance came out and took care of them for us! On top of the issue we called them about they did a full assessment of our home and found ants and a few wasps nests. They provided service to take care of those issues as well! We now have them come on a maintenance schedule to ensure our house is free of all those pesky issues that can drive a homeowner crazy.
Kristan Brown
They were here within 2 hours after I called. Explained the process and removed the hive. Great experience!
Meg Hackett
The technician, Dave, was very thorough, knowledgeable, and walked me through the process, answering all of my questions. I would definitely recommend!
Joseph McQuaid
Really like these guys. They’re knowledgeable and trustworthy. Glad we found them.
Raghu Madyastha
I have been using Assurance Pest Control for 2 years now and have found them to be professional, responsive and thorough. They are also on par with others that I have used or heard about in terms of charges. On this particular visit, the technician who came by was Mike. We were having mouse issues. He was meticulous with his inspection and checked out our attic spaces as well as various places inside and outside the house. Dealing with rodents is never a one time affair - you have to keep at it. I'm confident that Assurance Pest Control will help me get them under control though. I recommend them without reservation.
Meredith Lawlor
I highly recommend Assurance Pest Solutions. They are professional and reliable. They are easy to contact, and arrive exactly when scheduled. On 12/11/20, Eric Campbell came to follow up on a mice issue in my basement. He was extremely helpful in explaining the situation and did his best to set traps and plug up holes to control the mice coming in. He also made precise recommendations as to next steps. I appreciate his concern and professionalism!
Halen Ganley
Very detailed and knowledgeable about the topic. Gave a clear pathway to what to expect and what to do. Arrived timely and showed a great amount of decor and humanity when explaining the situation. Very good to talk to and looking forward to working with, despite the situation.
Janice Jaffe
Assurance Pest Solutions do a great job no matter what the problem. Carpenter ants, mice, squirrels, birds nests. They solve the problem. The team is very professional and careful during these covid times. They are efficient and scheduling is quick. They are there when you need them.
Jonathan Cohler
Exterminator (Eric) showed up on time as promised, was communicative and responsive at all times before and after the appointment via phone and text messages, performed extermination service promptly and professionally, provided excellent advice, explanation, and follow-up, as well as a comprehensive and professional report of service rendered.
Highly recommended! The best I have ever dealt with.
Amy Pendleton
Joe arrived on time and was super friendly. Adhered to Covid protocol and wore a mask. Upon interior/exterior inspection of our home, he knew the right thing to do. He took his time and took pics to show us where he thought the major problem stemmed from outside. Since he left we saw an immediate decrease of rodents and we are so relieved. Although his work is temporary, he offered long term solutions. We look forward to the continued service by Joe at PS. Would recommend in a heartbeat. Thank you!!
Amy S
Since I've moved into my house a year ago, I've had to use Assurance Pest several times for different issues - they are quick to respond, get someone out to service quickly, and the technicians have been very professional and knowledgeable. I highly recommend!
Simon Young
Very professional. Carefully explained everything they were doing, and advised us on how to avoid future infestation. Just completed the work today. It will take some time to determine whether the treatment is working.
Nick Maloney
Their reputation is deserved! I called Assurance Pest and Fred got back to me immediately, he was thorough in discussing the issue with me and his thoughts on how to remedy it. He followed up after the treatment and scheduled another appointment, which he had said he would previously. I was extremely pleased with his work and level of knowledge and professionalism. He will be my first call in the future if I ever need pest assistance again.
Joel Bonina
Brian of Assurance was great - professional and on time. Would definitely recommend for others to use as well.
C.
We really appreciate Fred and Mike's service for the mice problem in our units! They were prompt to reply, arrived on time, and most importantly, were very professional. They were polite and patient to explain every detail of the treatment, and told us what to expect for the follow-up in the next 3 weeks. (They also have a 6-month warranty!) Highly recommend this company!
George Pomfret
Rob did a great job stopping our ant infestation. He arrived on time and answered all our questions. He applied various treatments which were highly effective. The ants are gone. Great company.
CHARLOTTE C BURRAGE
The Assurance wildlife experts set traps to try to catch a racoon we had caught on camera on our fire escape. They checked the traps each day and stayed in regular communication with us throughout the trapping period although, unfortunately, we were not successful in trapping the racoon.
John Simbajon
I've worked with Pest Assurance, with Fred specifically, since it was only him running the company, 5years now. Its amazing how much his business has grown adding more people to his amazing line of work.
Definitely recommended!
Shanti Fry
Asurance Pest came twice to exterminate a persistent moth problem. the technician was wonderful-very informative and helpful. We had a good experience with Assurance Pest and would rate them highly.
Dave Breton
Mike H is the tech that came to my home for my 6 th month service. He was very professional and explained everything he was doing and what he was using. He asked if we had any pets to make sure he was using products that would not harm them. I would highly recommend this company and Mike H to anyone that is looking for a pest control company
G Whitman
Very impressed with the Assurance follow-up plan. Tech Eric did a thorough trapping for a severe carpenter ant invasion and tech Dan was exemplary in investigating ant routes and trying alternative treatments to deal with a persistent problem. The extra time Dan spent is special in an industry where the spray can hits the baseboards of your house and the tech hits the road in fifteen minutes. Highly recommend this level of service for your pest issues.
Michelle Rooney
Used this company for a former carpenter ant infestation and now for annual preventative maintenance. They are wonderful and stand by their guarantee.
Michael Conley
I had a home warranty with another company who came out multiple times in the one year I’ve owned the home. They never found the entry point mice were using but it took Bill from Assurance mere minutes to locate it .
Emily Cooney
Very professional and responsive. We had them take care of a carpenter ant issue and spray for mosquitoes and ticks. In less than a few days we've seen a vast improvement
Chris Grande
Great first visit with Jeremy. he was thorough and explained well what he was doing.
George Braun
I had a rat and mouse problem in my apartment about a week ago. Today we had our follow up inspection with Dan. Dan was not at our initial inspection but it was clear he did his preparation for our follow up inspection. He was already aware of rodent entry points and trap placements. After checking holes, entry ways, and other areas, Dan continued to look for additional points that could potentially be a threat for additional rodents. After Dan's follow up appointment I am confident we are one step closer to being mouse/rat free. Thanks for your help Dan.
5 Stars for Dan and Assurance Pest Solutions
J Caliguri
I obtained this company Assurance Pest Control, several years ago and they are exceptional. The Owner Fred and his entire staff are all awesome - Dan, Matt, Eric, Mike. Today the hottest day of the year, I unfortunately had to text Assurance Pest Control to please assist me again. I heard a loud noises up my attic at 4 am. It sounded like a squirrel was in my attic. At 7:30am I text Fred and he and his staff Mike came to assist me at my home. They looked around and Mike found a mouse that was still alive with two traps on each of his legs. This was apparently the loud banging I was hearing. They were kind enough to also screen in all the vents up the attic to make sure nothing could get into the attic. They service snakes, bunnies, stink bugs, mice, squirrels, mosquito and flea treatment, bugs, spray foundation for all types of bugs, etc. They are all honest, friendly guys that explain everything they are doing. In today’s business world, customer satisfaction should be our main concern and when you find a honest company and pleasant to deal with, you do not hesitate in returning to this reputable company and do not hesitate in recommending them to family, friends or neighbors. Due to this type of service I received I would highly recommend this company. They are the best in this business. They are all professionals and you get quality work always. Thanks again Fred and Mike!
Zaina A
I rarely take the time to write reviews, but this one is long overdue. Fred and his team are the best in the business! We had a major mouse problem in our building. The pest control company we were using previously was coming for emergency service multiple times a week for several weeks in a row and unable to resolve the issue. The issue was draining my time and traumatic as I had an infant at home and was finding droppings in our living area and kitchen daily. I finally fired my old pest control company and found Assurance Pest Solutions. When I called Fred, and he realized how stressed I had been, he got me into his schedule very quickly. He was incredibly thorough inspecting the interior cabinets, plumbing, walls as well as the exterior of the building. He didn’t leave a single inch out of his analysis. A few days later he came back with his crew and got to work. He sealed up all the potential entry points and set up the appropriate traps as back up hit made sure they were tucked inside vents so my kids could never get to them. After that one service, I never saw any evidence of mice again. It’s been over a year and still nothing. He’s come to check on things periodically but there is nothing to check. Everything is perfect. My old pest control company was coming repeatedly and not able to fix the problem. I can’t thank Fred and his team enough for the service they’ve done. It has restored my sanity, and that’s priceless to me.
Antonio Ochoa
He inspected my whole house and my yard . Well professional . I would recommend his service
Jan Hastie
I have a Victorian home, three floors and a basement. Always had mice but this year it was terrible. I tried myself but they kept coming. I was stressing and not sleeping. Assurance was A life saver. I can’t say how much I appreciate them. They are polite , prompt and efficient. They went through all four floors checked and put down traps, sticky’s and bait stations. Then went outside and blocked all the holes all around my house. I would definitely recommend them.
erw wrk
We had A LOT of carpenter ants in our ceiling (near a sky light). I called a couple of the larger companies, but several of the people I spoke with were not listening to my specific issue. Instead, they outlined a general plan that did not include getting into my ceiling. In contrast, at Assurance Pest Solutions, the person who took my call answered as many questions as she could, but then had one of the owners call me later that day. Eric called and outlined everything he would do and why ... He fit me in two days later, which I am very appreciative of. I never write reviews, but decided to write this one for other home owners who may be as freaked-out about finding they have a nest of carpenter ants in their home. I recommend giving them a call.
Matt Fede
Super responsive and was able to squeeze us in for an ant treatment on short notice. Very knowledgeable and very willing to answer all our questions. Would definitely recommend and use again!
Marilana Rufo
Fred was excellent from start to finish- he responded promptly after I placed a request online to address the squirrel living in the our attic making constant noise. We spoke on the phone that day and discussed a plan. The next morning he was at the home assessing the situation. Fred and his team were extremely communicative, and answered all my questions patiently. They seemed like genuine, trustworthy people. I felt really lucky that we chose them to address our animal problem, as they were effective and were able to block the animals out humanely without trapping. We can finally sleep again- wahoo!
David William
Great service period. Just moved into a new house a thought I had a rodent problem. Assurance showed up on time, went through the entire home, gave me tips, and turns out I don’t have an issue. Instead of charging for a complete service which they could of done; they just charged me $95 for an inspection, told
Me to put traps out and call if there is activity. HONESTY goes a long way and these two guys got it. Also there was a new guy that I forgot his name. He was very informative and didn’t mind rolling up his sleeves and getting dirty. (June 2020 service Sudbury MA)
Gayle Flaherty
Service came quickly for follow up call but did not notify me ahead of time so did not service all the traps because 2 are in a locked garage. I phoned immediately when I got the bill to request a return visit and have not yet received a call.
SRE Properties LLC
I have been using Assurance for all my pest needs for the past 4 years on my properties. They are very professional and accommodating to their clients.
Ellen Moore
Assurance Pest Solutions was the only company of 4 that I called that responded quickly and were able to come out within 3-4 hours. The bees were swarming and my attempts to spray myself were not working. I have not seen a bee since and they guaranteed their work. I highly recommend Assurance Pest Solutions and will not hesitant to call if I have any future pests.
simon polakoff
Friendly, and as a first time home owner explained everything in an easy to understand manner. Very helpful, on time, and reasonably priced. Highly recommend.
shelly kaner
I work for a property management company and we were looking for a reliable vendor to assist several properties in our portfolio with pest control. We found Assurance Pest from Yelp and have not been disappointed. Fred is extremely responsive, knowledgeable and professional and we have heard nothing but great things from the unit owners who have met him. I wish I could give them 10 stars.
Leonard Sherman
I’ve been using them for two or three years now. Most importantly after a decade of having carpenter ant infestation I don’t have it anymore thanks to them. Secondly the price is a lot better than The other places that I called. My experience with them in person and on the phone is that they are decent and friendly, I highly recommend them
Kim Nudi
The communication has been great. I love their new computer system, which sends a photo of your technician before he/she arrives as a reminder/confirmation. After the visit, the emailed receipt is very detailed, containing an Ingredient list for all products used. The technicians have been very friendly and respectful, with timely follow-up. I would not hesitate to use them in the future or recommend their services.
Kirsten Dartnell
Easy to work with, they inspected my whole house after I moved in and found evidence of a few critters that they sealed up, and have come back for a few follow-up visits. They are thorough and pleasant to work with.
Greg Ranieri
Such a professional and extensive service provided. I called the day before I needed them and they got back to me right away. They showed up on time and were so detailed in their review. Will use them again for sure!! Highly recommended!!
MAtty MuffinzZz (Finesse)
Assurance Pest were extremely thorough and smart with their approach when taking out the mice in my apartment. They sealed every potential opening, showed me where these little bastards were coming in from and they have yet to come back! I would hire them again but don't think I'll need them they did amazing!
Nora Aboody
Excellent job! Very prompt, accountable and thorough service! Gave many options to ensure the issue is resolved. Reasonable price as well.
Alex Sweder
Assurance Pest Solutions have been great to work with. Amber is professional, kind and goes above and beyond to address any concerns.
Mohammed Issa
Nicole did a great job setting up beits and trap at our house. She is very knowledgeable of her work. She went above and beyond making sure she checked every place that might have mice activities. She even found a crawlspace that we did not know it existed. She is definitely a 5 star. We are very satisfy with the work Nicole did. She did an awesome some job with the exclusion outside the house as well. Now is just a waiting game to see if the mice activities goes away. I hope they send Nicole back for the follow up in couple of weeks.
Judith Churchill
Eric and Robert were prompt and professional. They are a knowledgeable crew who went straight to work and took the time to review with us what they had done and what to expect. Very pleased so far.
david berlove
Assurance was easy to schedule and did a fast, friendly and safe job removing hornets from a tree in my yard..
They're definitely my go to for this kind of job.
Marilyn M
Had a few weird moths flying around the kitchen and called this service. Looked like possibly termites but upon describing the bug and sending a pic to a very helpful Assurance member, it was determined that we had pantry moths. Looking up that type of moth brought us right to the problem. To me, that’s an honest business! If I do ever have a more problem with pests, this will be the service I call! Thanks so much :-)
Lisa Reynolds
Initial visit went really well. Very professional, communicated everything we needed know really well and was really nice, accommodating and as their name implies reassuring. We were lucky to get a last minute cancellation on the eve of a holiday so they were here in less than 24 hours of out call!
Andy Daitsman
We’ll see in a couple of weeks how effective the service was in eliminating the rodent problem but up to the moment I am satisfied with the work they did.
Kathleen Collins
We used Fred years ago for mice. I was nervous because the warranty ran out after a certain amount of time, but haven’t had a mouse since he came! Our house is over 100 years old but Fred found EVERY place they could’ve come in. Well worth the money.
Craig Melillo
Fred the technician was on time and very knowledgeable and professional. He explained exactly what he was doing, why he was doing and what the follow up procedures would be.
Spencer Braun
I noticed a mice/rat problem in my house one night. The next morning at 9am I called in for help. By 10am, Matt showed up and was ready to help immediately. Matt did an awesome job of showing us exactly what he was doing and why, but also helped to educate us on things we can do in the future to prevent other pest problems. He took time to answer all of our questions.
I was very impressed.
Mice/rat problems are a huge pain but I feel very confident after Matt came through. 5 STARS for Matt.
THANKS MATT!!
Molly Auth
Rob was on time, knowledgeable and worked around our busy schedule to explain everything. We are so impressed by Assurance and especially appreciated Rob’s help.
Audrey Holst
We had a great experience having the exterior of our house sealed against mice and having a full treatment to keep the neighborhood rats out from underneath our kitchen. It's so nice not seeing critters running through the house anymore!
Patti Crooks
What an amazing company. On time, great service and Rob was the best, answered all my questions, consummate professional and very professional.
Adam Gelfusa
Fred and Eric were super helpful in getting rid of some pests that were living in our new home. Not only taking care of the existing ones, but preventing any new unwelcomed guests. Highly recommended.
Thori Thorn
I had used their services before. My traps were located and inspected. Will sign on for services again as the rodent problem did decline.
Li McCarthy
Dave and Brian did a fast and effective yellowjacket extermination. Very responsive.
Lauren Kelleher
Called and came the next day. Removed a large bees nest quickly and efficiently. They are a wonderful company.
Katie Barry
Dave came to look over our house. He did a really thorough job and did a great job explaining what he found, to be worried about, etc.
Phill Munson
Very professional, knowledgeable, and honest! Highly recommend
Terri Cameron
Bill came to my house. He was very professional and explained everything to me before he started. Couldn't have asked for a better experience given the situation.
Lekisha Hayes
We have used Assurance to perform several services. Each time, they have been amazing!
mike abbondanzio
Called and they came right out a day later. They did an excellent job . I would recommend them to everyone. The owner is very knowledgeable and polite.
Charlie Ren
Have been using Assurance Pest Solutions for years whenever I have a pest issue. Always great service!
Heather Landrey
We have not hired them yet. Estimate was a little high, but we have a pretty bad squirrel infestation so I can understand .
ramy5591
Very professional. Also, while inspecting, they noticed a gas smell in a closet and notified us ended up being a gas leak in one of the pipes.
Ross Foniri
Bill was awesome—he took the time to explain his approach and findings, all while answering all of my questions. He’s extremely knowledgeable—a real pro.
Priyanka Deshmukh
These guys are great! I’ll revisit this review in about 3 months to update on the rodent activity. So far I they’ve been awesome!
Alexander Middeleer
Just very reliable and professional. Their work has had good results. Happy to keep using them for maintenance.
Rashmi Seshadri
Scheduling was a breeze. Joe was on time and very knowledgeable. Thank you for the peace of mind
David G
The inspection and pest removal (rabbit nest) occurred all in the span of 20 minutes.
Jon Sills
Friendly, competent, responsible and as of this time, the treatment appears to be effective. I definitely recommend them.
Yan Ge
I have been using them for termite monitoring for a few years. They are professional and offer me useful tips.
Brittany Fisher
Very detailed including sealing up holes in exterior. Will be returning soon to close up interior access points.
Mark Wyman
They're upstanding in understanding pests and their ways, and outsmarting them at every turn. Assurance is right. You can't go wrong.
alex katapodis
Big ant colony, professionally explain process that would be used. Executed and answered all questions
donald mattheisen
This is the third year we have used this service. That says it all. They are very good and their technicians are excellent.
Sangya Acharya
Thank you Joe. He was very easy to talk to and was very meticulous with his work. 👍 …
Stephanie Walkup
I've used this company a couple of times now and I have been consistently impressed with their customer service, punctuality, and services.
Lisa
These guys are great. Finally a company that doesn't just put out baits, but also does does a full inspection to prevent access and stop the problem.
Xavier Fradera
Great service and very professional.
Louis Bako
Very attention to detail. Much appreciated.
Daniel Kelly
Very polite and professional on the phone, answered all my questions and had someone out within two days exactly when they said they would. Price is reasonable and everything was handled professionally.
s kb
Knowledgeable, flexible, responsive. Got rid of a bat and followed up several times to ensure removal to our satisfaction.
Ruben Costa
Extremely responsive and highly informative! Offered competitive pricing with an A++ Service! Highly recommended!
William Lopez
I'm very satisfied with the services, friendly people, very professional, did a really good job.
Joyce Lennon
They are extremely competent and very efficient. They take pride in their work and make sure you’re satisfied with their services.
Jonathan Sokolski
Bill the exterminator is the best! He pulled a rat out of the hood of my car. He’s my hero.
rob ames
Very pleased with Bills assessment and recommendations. Thorough and thoughtful with plan.
Kevin Kosiorek
Fred arrived on time and was very polite and knowledgeable. No more yellow jackets!
Phil Murphy
Have been using them for years! Great service!
Paula Branson
We would definitely use this business again. Very knowledgeable and professional !
Charlie Tashjian
Michael did an extremely thorough job today and took the time to explain everything he did and why. Great Job!
beth vegan
Great fast service. There plan for eliminating my problem seems sound and comprehensive. I plan on using them.
Michael Andriolo
Mike was very professional and informative. With that said, I feel the cost too high for a one time visit.
Brandon Sadlowski
Great service! They went above and beyond to make sure everything was taken care of. I would highly recommend their service.
George Shannon
Always do a great job! Haven’t seen an ant in the house all summer!
Betty Kaplan
Very professional & courteous. Tech arrived as agreed and performed the required service.
Deborah Moran
I think they help to
keep the rat population controlled.
Bonnie Alpert
They were thorough and explained what they saw and did. They came back for additional work when I asked for it.
Leslie Kramer
Professional, friendly, responsive to the situation. I recommend them highly.
Joshua Handwerker
Great service that worked!!!
William Caso
My tech Mike was great. Friendly and thorough
Karen O'Keefe
Excellent service, very knowledgeable, prompt, thorough and courteous!
Doreen Gode
They were very knowledgeable and friendly.
Daniel Donovan
The technician was courteous, professional and very thorough!!
Lizzie Granata
They went above and beyond to help me get rid of mice and ants
Michelle Kennedy
I’ve been a satisfied client over the past 10 years.
Danny Ong
Excellent services! We are very pleased with the services.
Andrea Newman
Great service, very reliable
Lois Novotny
They were careful and thorough
Harish Patel
On time and friendly professional service!
SA3000
Employee was friendly and explained things clearly.
Charles Allen
Top notch customer service and performance.
Mark Grossman
Knowledgeable and responsive. East to work with
Daniel Roseman
Very informative, friendly
Prisha
It’s ok
Jeanette Slichenmyer
Wish I would have found them earlier
Rebecca Guarente
Found the problem and didn’t stop until it was fixed!
Tyler Williams
Always in schedule and very professional.
Bobby Lu
Very friendly staff.
Brian Stefano
The technician was extremely knowledgeable, friendly, and professional. I was very impressed!
Ed Fellenbaum
Christine Fuller
Amanda Myers
Al Stand
Beyond The Beach Cape Cod
Tanya Keenan
Bill Polk
Scott Magovern
Sarita Biswas