Reviews of FITLAB Fitness Club Manchester. (Personal Trainer) in Manchester (New Hampshire).

FITLAB Fitness Club Manchester

408 Reviews

238 Comments

Personal Trainer

Fitness center

89 Dow St, Manchester, NH 03101, United States

Description

Information of FITLAB Fitness Club Manchester, Personal Trainer in Manchester (New Hampshire)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of FITLAB Fitness Club Manchester

Popular times

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Reviews of FITLAB Fitness Club Manchester

Cara Brewer

I tried a few other gyms in the area, but this place is my favorite. It has all the equipment you need, and the women’s private space is really nice (although I wish it had a squat rack!). The Zumba classes are really fun, particularly Amy’s class. It can get really crowded during peak hours, but if you go outside those hours it’s fine. Great place!

JPS TRUST

Great Experience at Manchester Fit Lab I wanted to share my recent experience at Manchester Fit Lab with everyone. I have been going to this gym for a long time, my recent visit to the Manchester Fit Lab was a great experience. The women's gym was comfortable and the women's locker room was super clean. I was greeted by the loveliest women walking in, Amanda at the desk was especially helpful. She showed me and my girlfriends the tour of all the impressive improvements. Thank you for providing such a great experience at Manchester Fit Lab. I look forward to my next visit.

lynne danko

Love this gym. I have been coming here for years, long before I became a senior citizen. Highly recommend this place.

Kaitlin Lounsbury

This is a great fitness club to learn about the best way to take care of yourself. I enjoy stopping in on a regular basis and they even offer a resources table to support customers with their local businesses. It is truly a wonderful place to work out in New Hampshire!

Bshats

My favorite gym so far. The area is clean and organized, with plenty of equipment to choose from. Tyler has been amazing to work with and has been instrumental in helping me reach my fitness goals!

Bee Dunn

Just got a membership today and Amanda helped so much and we got a really good deal for our membership so happy I chose FITLAB as my gym.

Noah Houle

Tyler is the man. As someone who has only been lifting 3 years he really knows how to make the gym culture feel more like a family. I've been to LA Fitness, the zoo ect and I haven't met any staff member like Tyler. Highly reccomend this gym to anyone 💪 …

Joshua Atkins (Puff)

Wow!! What a great gym and excellent staff! I’m traveling with work and am in Manchester for the week. I got a week pass while I’m here and I’m stoked that I did. No wait for any equipment. Clean facilities. Newer equipment. I can’t say anything negative about my experience here. If I lived here I would certainly be a member! Thanks for helping me stay on track with my lifting!

Jaidyn Jannele

I have been going to these gyms for almost 20 years. {formerly a different name} I’ve tried other gyms but fitlab & their staff, particularly Tyler at Manchester’s location keep me here! Seeing Tyler’s face everyday is an absolute joy!

Merredith Young

I’ve been at Fitlab for a few years and absolutely love coming to this gym. I go right as they open, and the morning staff at the front desk -Tyler and Bethany - are always ready to greet you at 5 am with a smile. The gym is meticulous when they’re there, they answer any and all questions I have, and they’re always available for a chat before I leave. I’ve tried other gyms in Manchester to see what’s out there, but ended up back at Fitlab because of the staff who work there. Tyler is also an exceptional trainer who can work with any body at any level of fitness. I’ve worked with many trainers over the years and he’s by far the best I’ve ever had. I highly encourage anyone who is looking for a gym in Manchester to check out Fitlab as they won’t be disappointed.

Brian Berghorn

I’ve been going to fit lab for a few years now and can honestly say it’s one of the best gyms in the state. Staff are professional and courteous. My trainer Tyler was one of the most professional, educated and just all around good person I’ve had the pleasure of working with 1 on 1. He was always there to help with form, new exercises and always had a smile on his face. I’d recommend this gym to anyone

Maria Mendoza

I have been going to this gym for some time now and I have always had a great experience. Tyler has always been so helpful. He keeps me updated with any new changes with their daycare. He’s awesome! Thank you Tyler!!

Liz and Jen

Tyler is an incredible asset to Fitlab in Manchester! As a frequent member I see him often giving his full attention to members and clients. He is always approachable for any questions and always helps in any way he can. I also really appreciate his constant happy demeanor!

Irma Delgado

Nice, clean, recently renovated gym with knowledgeable staff. The manager –Johnny is super friendly and really there to please. Great downtown Manchester location -very affordable, between $10-20 a month with an incentive program that gives free months with buddy referrals. I like that they offer an array of classes at convenient times.They offer different classes like yoga, spinning, pulates, zumba, bootcamps, etc... they also have a variety of machines and enough free weights in the weight room. They also have a large locker room with sauna .This gym is always spotless.

Ryder One

I have worked out at gyms all over the world. Fit lab is top notch. The equipment is very well placed and easy to maneuver around. Everything that a serious gym guy would need is there. The staff is very nice and accommodating, especially Andy the manager. He has bent over backwards to help me out.

Safa Alqaisi

I’ve been with FitLab for a few years now since I moved to Manchester, NH. I am fully satisfied with the gym. Staff are friendly, the gym is always clean, and I enjoy group Zumba classes. It was challenging for me to lose weight, strengthen your core, and tone my body. I’ve been working out with Nick since the end of 2020. I was 75 Kg, in 8 months I lost about 20 kg, Nick helped me to maintain a healthy life style. I enjoy working out with him as well, he is nice, friendly and knowledgeable. Struggled with my health as well. He is always supportive and knows how to accommodate my fitness, health needs and my schedule as well, I am very busy and he always find away to work out the schedule. I highly recommend Nick and the gym to everyone!

Cris

Tyler is instrumental to the everyday operations at Fitlab and is also a GREAT trainer who really is passionate and well versed when it comes to pursuing your personalized fitness goals! Fitlab is a great local gym that I have gone to for over 3 years now. They are now updating their equipment and I can't wait to see how they continue to improve as one of New Hampshires best gyms.

Michael Lamb

Been seeing improvements in some areas. Mens bathroom finally has a toilet that’s not wasting water running 24 hrs a day. Then one step backwards where they removed all the smaller disinfectant spray bottles to clean the equipment you use. Now you have to find and use the larger ones everybody handles. It was nice to just pick up a small one, a sheet of paper towel and take that to your station. Now I see making it more difficult to clean, less are cleaning their equipment after use. We come up for renewal soon and things like this make us think more about our pending decision.

Shawn Michael Doherty

I personally cannot say enough of this gym, the staff is very professional , always keeping an eye out for everyones safety, and caring for your needs! I would never want to go to another gym , this place is on top always keeping the equipment up to date and super clean! And oh yeah, best protein shakes ever! This gym needs to be more recognized and I would definitely recommend to anyone!!!! Thank you Fitlab!!!

Yelsin Uriel de Dios de Dios

Good gym for its facilities but its schedule is disappointing. I signed up for the daycare so my wife and I could go, but we can only go three days because we only know Monday. to Wednesday night!! I work all day so I can only go at night but from Friday to Sunday the schedule is absurd, I just signed up but I'm already disappointed. Friendly staff and good facilities but bad bad because of what I mentioned before, make the price that my wife and I pay worth two subscriptions are 80 dollars for her and me but it turns out that this way I can only go on Monday. Wednesday I think it's not worth it!!

Cameron Harvey

By far the best gym in Manchester. The direct upgrade from planet fitness.

Dan

3 stars only because of price and they don't open early enough. They should consider 24 hours

Connor White

I went down to FitLab to get into the gym again and I was helped by a few people there, the person that really stood out thought was Andrew Mackey. He helped me out feeling comfortable getting back in to the gym and helped me out with some different exercises that would stimulate and work in certain muscles. Very highly recommended!!

MsMandalee38

Karen is amazing! I renewed my membership because of her zumba and her weight class on Saturday mornings. If it weren’t for Tuesdays and Saturday’s I wouldn’t have a gym membership! I show up grumpy and leave happy, that’s the epitome of what exercise should do!

Lauren Ellett

Signed up for this gym about a month ago and I really enjoy it. Has all the things you need for a great work out and doesn't smell awful like other gyms. Can definitely get a little busy which I don't love but I just follow the off peak guidelines on google and it has never been a problem. I have seen complaints on here about gym equipment always being broken and can say that is just not true. Yes, there have been times when I have come to Fitlab and one or two of the treadmills are out of order. However, I come every day and these repairs have always been done by the next day. You can't hold a grudge against a gym that actually maintains their equipment. All in all, one of the best fitness clubs I've been to. Oh and also, the staff are awesome. Super friendly at all times, even when it's 6am! Keep it up.

Nova Scruggs

Stellar experience so far, clean facility, Great staff

Christopher Day

Great time to go. Not a lot of folks. Got right in and picked stuff up. Nice and clean. 👌 …

Word

My man Tyler at the front desk is a very hard worker, always moving around and greeting me with a smile gets me excited to workout

Christopher Cote

The staff and equipment at this gym are excellent. They will always take the time to make sure you have a good experience. The one time I had an issue it was with the outside billing service and the manager, Eric, fixed the issue for me the same day and was kind and professional during the interaction. A big thank you to the team and management!

samuel tucker

Very nice experience here at this gym, the equipment is up to date and the free weight selection is very pleasing. I wasn't able to continue with my membership due to my financial obligations and they cancelled my contract easily and with no termination fee which was a blessing. The staff is very friendly and the environment fosters good social interaction, I met some pleasant individuals here! I would just work on getting some ventilation as things can get a bit smelly with everyone working out lol. A special thank you to Dana!

Lynette Urena

Working out at FitLab is always a welcoming warming experience every time I go! It's clean and very well maintained. The staff I would say always greets me kindly and gives me the best customer service one can ask for. Chris specifically has been an amazing person to work with on the phone for anything related to my account. I love the diversity in equipment and the people! Whatever FitLab has going on keep doing it because I love it!

Tina Bouchard

The Fitlab group fitness program is outstanding! The instructors are all expert-level and offer a variety of classes at each location, which allows members to find exactly what they're looking for multiple times per week. Their enthusiasm is contagious, skill is unparalleled, and they care about everyone no matter how well they perform, which is so encouraging! They truly care about people - not just their fitness level, capability or form, but on a personal level as well. The group fitness team at Fitlab are amazing people and Instructors - I look forward to my classes every week, both in-person and on Zoom from home when I need it. The classes (especially Zumba with top-notch instructors!) are a great motivational workout for the mind, body, heart & soul 💜 I've tried other gyms, but I'm staying at Fitlab!

Brittany Pratt

Highly recommended this gym. It is very clean, easy to navigate, all the equipment you could think of, and has the best staff. Everyone who works here is friendly and accommodating. Dana, the manager, truly keeps this gym in tip-top shape!

Carl Washington

Best gym I’ve gone too!josh is a real motivator to go everyday with the energy he brings to the table,10/10 highly recommend

Bryan Barbieri

FitLab is awesome and far exceeding my expectations for a fitness facility. The staff (especially chris,) was incredibly helpful and immediately got me setup and familiar with the space. The gym itself has something for every level of gym-goer and is incredibly clean. The locker room was also incredibly clean and large (the sauna is a total bonus.) It’s also open late which is another benefit. Because it’s so large and well laid out it also did not feel crowded at all. 10/10 would recommend!

Anna Walker

I love this gym! The childcare has made it so convenient for me to be able to workout and take care of myself. I just drop my two year old off and get some much needed me time. :) The staff have all been super friendly and helpful, and I’ve really enjoyed all the classes I’ve tried (especially yoga and Pilates!). The equipment seems really updated and new - my go to is the Jacobs ladder. I don’t wrote reviews often but this is the best gym I’ve gone to!

Michael Robbins

I brought issues to Tyler and Eric's attention today. Received a phone call that one of the issues was corrected already and they have taken inventory of the issues with the treadmills and other equipment that is currently out of order and have scheduled it to be repaired. Appreciate the quick action taken by the crew.

Jamie Ledoux

Great affordable gym. The staff are always professional and helpful. It’s nice going to a gym thats actually clean and has working equipment.

Greg Ancmon

This gym's management team is unmatched. I just moved to town about a month ago and was looking for a gym that had some alternative cardio machines such as the Concept 2 rower. This gym had the rowers but they were not in good condition, so I brought it up to management and within a week they two brand new rowers on the floor. The management team gets it, if you want a gym to succeed, listen to your members. Great work.

Bob Falco

This used to be a Golds Gym a few years ago. It remains pretty much the same set up with machines, free weights, and classes, although it seems there isn't as much availability for the classes. Overall it's in decent shape, and the few times I've gone since I started going back after a 2 year hiatus they've been actively cleaning the facility. Even though a few of the machines are on the older side they're maintained well. I go weekdays mid-morning and have easy access to equipment as it's not too crowded.

Nicholas Neider

I travel a lot for the military and one big downfall is always having to find a good gym, or pay $60 to use a gym for the 3 weeks I'm in an area, just to leave and not come back. Chris was kind enough to allow me to use the facilities for free and show me around the place. I found there to be a good selection of free weights and barbells, as well as machines. Everything was clean and orderly and the clientele were very friendly and conversational. I am in New Hampshire often and will be returning without any doubt.

Scott Clough

I can't thank Andrew Mackey enough for giving me my healthy lifestyle back. He has been a big contributing factor on teaching me how diet and exercise can turn your life around. I have told all my family and friends to forget about the franchise facilities and go to Fitlab. THANK YOU FITLAB and Andrew Mackey.

Bryn Steinmetz

Being a member of Fitlab has been the best experience. I am someone who has been very intimidated by “regular” gyms in the past but everyone has made me feel more than welcome to this gym. I love taking classes and have not been disappointed by any of the instructors. Zumba has been my favorite class so far. I thought I couldn’t dance and wouldn’t be able to do it, but the music was so much fun and Stacey was awesome, I couldn’t believe the workout I got without even realizing it..if you are looking for an awesome group fitness program this is definitely the gym.

Miller Ouellette

This gym is awesome! Off the bat, the general manager of the fitlab in Manchester, Dana, was super helpful. I told him I was a college kid only here for break and he was so helpful with what plan I should do and how I should proceed. Also, the rest of the staff is so nice greeting me every time I come in. I recommend this place to anyone looking for a great place to workout!

Chris Lamphere

Just moved to the Manchester area last month and decided to join fitlab. The staff was very friendly, and setting up my membership was seamless. For its size, the gym itself is well kept. Like any gym, try to avoid the busy times if possible. But overall, it has a variety of equipment and a good atmosphere. Definitely have killer workouts here!

Misty Dalila

I was pretty nervous about walking into the gym but once I was in there the staff made me feel super comfortable and the classes are great. I never once felt judged or out of place. It was super clean which is good because im terrified of germs. I felt very welcomed and I would absolutely recommend checking it out.

Mackenzie Evans

I joined about 6 months ago and have had an overall great experience. All of the staff is very pleasant, including the trainers who are approachable and knowledgeable. A variety of fitness classes are offered and included in the membership, along with nice equipment, a ladies only workout room, turf space, sled, TRX, and battle ropes! I do wish the gym were open later in the evenings but besides this I’ve been happy here.

Ashley Gregory

I love being a member here at fitlab fitness club! The facilities are always clean and the staff is awesome. I especially love the ladies gym and this gym has a lot to offer for a great price. They really worked with me when I got injured and froze my account for personal training, which is also awesome!

Cristin C

Sharing this review for people who have either previously been members of Fitlab-Manchester or people who are thinking about joining. I was a previous member and extremely skeptical when my friend told me how much it had changed under the new management. I decided to check it out for myself and could not believe this was the same gym. In fact, the point is, it really isn't the same gym. Dana, the new manager, clearly cares about the reputation of the gym as well as the members. Most notably, the gym is immaculate now and the staff are welcoming and friendly!

Joseph Twomey

Lots of great classes and equipment. Tyler always goes above and beyond to make sure the facility is clean and well kept.

Chris Garceau

Great friendly/ helpful staff, Josh stands out. All the right equipment without being gouged like other area gyms 👍 …

Troy Nguyen

Great gym, Chris the rep guy is very friendly and chatty. The sauna the equipment, machines, everything is really good. I had a major time taking care of my health. Hope to come more often after this pandemic!

Colleen Martin

Love the gym and staff! Shout out to Tyler he’s a great trainer and always friendly and helpful!

A Kelley

I have been here for a little over a month now. I was nervous to sign up because of the bad reviews but i went to see for myself anyway. Its a nice gym and so far staff have been very friendly to me and my kids .The daycare workers are very nice and take good care of my kids which is most important to me. The daycare is also kept clean as much as possible and that's a huge deal to me. Only thing i have to agree with most is that it does seem to take a long time for machines to get fixed . I feel like if management fixed the machines in a timely manner that they wont get such bad reviews. Other than that this place has been good to us so far. My kids enjoy their time there while i work out.

Lou Faulkner

Very friendly and professional staff who always make you feel welcome. They have everything I need to have a great workout. It’s a great health club that’s clean and affordable.

Nick Freson

FitLab in Manchester is by far one of the best gyms I’ve worked out at. Not just because of the equipment, but because of the staff, the members, and cleanliness of the gym. The gym is always up to par and the staff and members are friendly which makes going to the gym a lot more enjoyable. I’ve recently become a trainer at the gym because I love the environment it offers and being able to share the experience with my clients is an added bonus.

Angela Coletti

Hello, I would just like to give feedback regarding the cancellation policy for this gym. As a former member I found it quite simple to cancel. I called the gym, spoke to a manager, he gave me a reference number with an email address. I emailed with my reference number stating that I would like to cancel and within 24 hours I had received an email back saying my membership was cancelled. As long as you cancel within the guidelines of your contract there should not be an issue. People need to read before they sign! I am actually thinking about joining again as I have recently started working in the area and it has become more convenient. As far as the gym itself, I would have to say it was a great atmosphere, clean and good space. Gotta stop giving this place such a bad rap!

Mikyla Lasher

Dana and Chris are awesome!! I used to go here awhile ago and the gym was not that great. Dana has made a significant difference to this gym and Chris always welcomes me in the door. Hours are great and the gym has all the equipment you need. Highly recommend!

Andrew Buczynski

The place is 10 times better than a few years ago! The manager Dana has really brought the gym into a great place! He is so helpful and super friendly and approachable! He’s awesome at solving any problem! Take any issues to him big or small and he gets it resolved!

Antoine Welch

Place has a lot of equipment, always do their best to fix anything that's broken right away and management listens to your concerns. Dana is an excellent GM and would serve any position he is in above and beyond well! Hope they extend the hardly used woman's room for something good! Something new that will attract more people to join Wonderful Manchester fitlab.

Dalton McLaughlin

The gym isn't perfect, but since Dana got here 6 months ago, it has improved exponentially. The staff is better, the equipment gets fixed sooner, and the facility is cleaner. Keep up the good work

Luis Caceres

I can’t say anything negative about Fitlab. The staff are friendly and professional. Plenty of equipment for your everyday workout routine. Dana the manager is willing to work with you if you have any issues or concerns. I will easily recommend anyone to this gym.

Ashanti EL-Amin

Met with GM, Dana this afternoon. Out the gate, I informed him that my wife and I had done some research about this particular gym and that I had concerns about their business practices. Ever since moving to Manchester, after service to my country for 26 years, I was robbed and disrespected by two managers at two separate gyms. I wasn’t going to let that happen a third time. Managers at these gyms were like used car salesmen or even worse, freakin’ Lawyers, but Dana was GREAT! Dana immediately owned all of those negative things said about a gym he was about to manage. He did not point his finger at anyone or anything else, he owned it, and held himself accountable, That says a lot to me and about the man. He was very polite, courteous and very professional. I signed up that day. Thanks Dana for doing the RIGHT thing. KP

Kristin Balles

Dirty and equipment is Bare minimum. Ted relied back stating he or the facility has "tried" to get in contact with me. NOBODY has what so ever. Also, the equipment I've reported as broken still hasn't been repaired. The Manchester facility is the one I'm referring to. After my last review the place has slightly changed for the better. Still dirty,but Dana has turned the place around for the better. If it wasn't for Dana then the place would be horrible. Props to Dana!

Uriel G Aldava

Best gym in Manchester by far, great service, and the staff is amazing! I’m glad I came across such a good place to keep my workout up!

Li Cabella

The Manchester Fitlab has never been cleaner and the condition of the equipment has improved. The new manager has not only done an amazing job with the facility but has also "cleaned up" the status of a lot of the membership accounts, bringing them to good standing. Great Job!

Eric Spofford

Great gym. Management is super friendly and accommodating. Facility is always clean and other members are friendly and helpful. Has something for everyone highly recommend!

Rachel Robitaille

Love my new gym!! The classes are great. Love MaryBeth’s classes. Lots of equipment, new Jacobs Ladder, fun atmosphere, low monthly price! Eric and Clark are the best managers!! You will love it there :)

Anthony Carosella

Thanks to the staff of the FITLAB Manchester NH for opening the doors back up. So happy to be back home working out. Nice to see the gym in action again love 💘 this place. Its better than ever right now. Feels so good to get a pump again. Thank you. …

Sharon Morgan

Fitlab in Manchester NH. If your like me, a gym rat you can say" thank god Dana has taken over as manager" I have been a member of Golds/Fitlab for 20+ years. Hardcore past competitor, healthy is a way of life, in the gym 5 to 6 days a week. Yet I cannot say it enough that the gym before Dana came on was a disgrace ,dirty,smelly,lots of broken equipment. I stopped going to Manchester and drove to the Hudson gym where "surprise" Dana was manager. I am not the only one that feels this way. Everyone I talk to says the same thing, about Manchester and Hudson now that Dana's wife is running that gym. What I'd like to think is that the owners Ted and Chris realize is Dana is a GEM and I for one appreciate his hard work and dedication to the gym and its members. Thank you Dana for making us finally feel like people who deserve a well run gym. Your AWESOME

Tony Carosella

Dana the GM is a fresh pair of eyes on a good ole facility up keep is keeping him busy. But always finds time to talk say hello an figure out better ways to keep the facility clean. Glad that he keeps trying to make our gym experience better each an everyday. Thank you

Jeffrey Seifer

A gym that actually feels like a gym. Lots of fit people working hard to stay that way, excellent trainers that take their workouts seriously and will help you to do the same. I've been at bigger places with more equipment, but prefer this place. Would be nice if the locker rooms were kept cleaner. But I come here to get in shape.

Bridgette Casey

Very convenient located gym. It's clean and equipment is newish and works well. The staff is nice and helpful enough. Peak hours the gym is pretty packed and it's hard to workout but other times it's great. The parking lot sucks and they clearly don't have enough parking.

wayne caron

I have been a member for nearly 5 years now, it used to be a great gym before when it was Gold's gym, but now it should be rated even higher. They have more equipment than I have ever seen or used, but I am still working some in to my routine. Elliptical, stair climbers, lifts, free weights, you name it, they have it, or could get it. This is the best work out place I have ever had the pleasure of being a part of. And the eye candy is only a plus, Lol. It is often very busy, especially on Mondays and Tuesdays with possibly 50 ladies doing Zumba classes or spin classes. Men do a lot of weights too. I lost over 50 pounds in the first year, and started getting personal training. I have been instructed by Brandt Bradner, one day a week, for over 2 years now. He really pushes me, and I have had great results. I am feeling healthier, more energetic, and terrific. Brandt is attentive, a great listener, extremely passionate and knowledgeful about fitness. I owe him a really big, Thank You. He is the best trainer ever, and I have experienced quite a few, several, from other gyms, are mostly, subpar, which goes along with their establishment, planet fitness ewwww, yuk. I can't boast enough about Fit Lab. Tanning too! and all at a great price. The manager, Danna is very accommodating, you just need to be able to ask for what you need. The staff (especially Chris and Ben) is warm, friendly and social: they acknowledge and greet you upon entering or leaving, so if anyone has a problem with the place, they probably have a gripe with living period. I think you should try the place for yourself, and make up your own mind, not listen to people who post bad comments because they have nothing better to do. Fit lab is a dedicated, people-friendly place, and is constantly upgrading and trying to make the place better, so thank you for going greener with the new Led lights. I am very thankful and grateful for this stress relieving establishment. I just wish more people could make time to post good reviews, but maybe they just want it to be a well kept secret. shush!!!!!! don't tell anyone.

Cy M

Staff has always been professional, friendly, understanding, accommodating and relatable. Terrific option for a local gym! Judgement free environment and workout classes are THE BEST! Clean facility - worth every dime!

Joseph florino

Great gym, nice new equipment and great staff. Ive been a member of FITLAB for a few years now, typically going to the Goffstown location until this fall when ownership changed hands and it became The ZOO. When that happened I ran into a number of problems with being able to cancel my membership at The ZOO due to the fact i wanted to remain a member of FITLAB and would begin to utilize the Manchester facility. The ZOO staff were quite rude and unhelpful, often trying to convince me not to cancel my membership with them and to remain a member. After numerous attempts at cancelling my membership, ZOO staff informed me it was officially cancelled. Fast forward 2 months I noticed I was still being billed by the finance company responsible for collecting The ZOO membership fees. I took this issue up with The ZOO manager Scott Reed who informed me that I was still in fact a paying member of The ZOO, and that I would continue to be a member for several more months due to the fact I'd temporarily frozen my membership when I'd taken active duty military orders out of state for the summer thus extending my contract with them. He informed me this was a favor the ZOO had performed for me while I was gone and that they didn't have to help me out as much as they had (I returned home and resumed my membership long before The ZOO took ownership of the Goffstown location). This "favor" which was not actually having to do with The ZOO at all was now coming back to haunt me as I was told I was still on the hook for months of gym membership fees to a gym I was physically unable to attend due to a great geographical distance. Anyway, enter Christopher and Dana (Manchester FITLAB employees), I brought this issue to their attention very recently and they made it their first priority to do their very best to resolve it. They were very understanding of my concerns and they credited my account for 2 months to make up for The ZOO's unwillingness to help me out. So all in all, things were made right by two members of the Manchester FITLAB team, making me feel more like a member and less like a monthly dollar sign.

Kathy Stroh

I love various things about this gym. The most important is all the toys 😀. I also find the staff friendly and welcoming (thanks Chris!), and I love that I see people at all fitness levels, so it's easy to fit in. I am looking forward to the day they are able to open even earlier so going there will be even more convenient. …

Chanel Simon

When I joined Fitlab Manchester in August 2018, it was open 24 hours, which was convenient for me since I like late-evening workouts on the weekend. Now they close at 8pm! My membership is up for renewal, and I'm not sure what to do. PLEASE PLEASE PLEASE GO BACK TO BEING A 24-HOUR GYM! This is the reason I gave it only 4 stars, because otherwise, the gym is great.

Frank Butler

I’ve been going to FitLab consistently for about 3 months now and I have really enjoyed the experience. The staff is super nice and helpful especially Bri and Chris! The equipment is top notch! The only thing that bothers me is the hours on the weekends, they close at 8:00 pm and I get out of work at 6 on Saturdays so sometimes it’s challenging to get a full workout in, but other than that FitLab is a great place to work out at a reasonable price

Dana G

I was visiting family while on Military leave before going overseas for a while. The folks at Fit Lab in Manchester got me an unbeatable deal to workout there while I was in town. It was a nice gym, good equipment, good variety, clean, and seemed to have a fair number of amenities.

dan eustace

I was a member of this gym years ago when it was Gold's Gym. The customer service is so much better now as Fitlab. Chris is great to deal with as is the rest of the staff. I'm a retired military veteran and live out of state. Everytime I return to visit family, I pay a visit to Fitlab. They're very amenable regarding temporary and flexible memberships.

Gabe Cogley

I've been a Fitlab member for a few years now and I am loving the changes the new GM is putting into place. The revamped shake bar, BBQ's and chair massages are great added value to my membership. The place has a great vibe, clean and is really an enjoyable place to workout. Thank you for the changes and keep it up!

Homero J

I'm Not sure why people are crying about the staff ? Why do you need the staff for anything , except to answer the phones ? The staff is not there to hold your hand for a workout. 24hr gym is the dumbest thing ever. Waste of time, resources and payroll. I don't blame them for shutting it down. The people crying about the hours change, are looking for excuses not to workout and to blame someone else for their lack of heart. I've been going to this gym for over 10 years. I've been working out and playing sports my whole life, so I've been around to other gyms across the county. Bottom-line this gym has everything I need and more. Some of the cowards on here writing bad reviews are the same people that play on their cellphones and take up space during their whole workout. P.S. (millennial's) If you have time to play on your cell phone and take pictures of yourself to post on social media, then you are not working out hard enough.

Laila Robak

Fitlab is a great gym, plenty of parking, good workout equipment (they also have a section only for women), and the classes they offer are really good (I was specially fond of the Zumba and the Spinning), and the cost-benefit is great. Unfortunately, I took one star away because I did have some issues cancelling the personal training trial, but after talking to Fitlab's management they investigated my issue and came to a fair decision of cancelling it, reimbursing me and cancelling any outstanding debt with regards to that. Thank you Ted and Bonnie, for the attention and fair decision to my issue.

Steve Leonard

Great place, never crowded. Decent equipment to do what most people need to do. Knowledgeable, helpful and friendly staff. Managers are on point. Meets all expectations of a good gym.

Milagros Diaz

Nice and friendly atmosphere, I enjoyed Stacys’s classes very much. Friendly staff, they have amazing workout equipment. Loved the fact that tanning bed is included with my monthly fee.

Danielle Drouin

Great job at the social distancing on equipment for their fist day open. Only complaint is that they don't do day passes for guests of members. Some people travel and visit the area and want to just pay for a day (and more consistently than just that 1 free week )

Meghan Philpot

I had a great experience at FitLab gym! Christopher and staff were very kind and informative. Diverse equipment with lots of space. Locker rooms are so nice too! Would definitely recommend.

Shannon Drouin

Fitlab is my favorite place to workout. They have tons of nice and up to date equipment and offer a mix of workout classes as well. The staff has always been super helpful and friendly. Overall great experience!

King Jax

Great gym! I've never heard of the fitlab chain until I came to NH but I'm glad I found it. I'm looking forward to visiting the other branches in the next few days. Its cool that my membership allows me to go to all of them.

Pete “Dr. Petronovich, FD” Morse

Fitlab is a great place to workout. As a beginner when it comes to lifting weights, it's great to have the variety of machines and free weights. Plenty of space, never too crowded even when a lot of people are there. Friendly knowelgeable staff and clean facilites. Looking forward to making progress here.

Sheila Murray

Not a bad gym. It's been months since I've gone, due to the fact that I can only go after work and it is so busy that you're lucky if you can get on a piece of equipment. Way too busy for my liking. I wish I realized that before we bought a 2 year membership.

Brenda Hall

Been a member for 32 years at this same location and ithas changed names a few times as well. But Fit Labs manchester and all other locations Chris owns are immaculately kept staff makes you feel at home always friendly. I love this gym always have always will its my second home met some on the best people in my world here and stayed friejnds with them 32 years later thank you Fitlabs 5 stars from me

Te Uno

Chris was extremely informative and kind to talk with on my first visit. Gave me a quick tour and directed me to where I could get my workout started right away. Great experience so far. Really felt inspired to exercise the moment I walked in.

Eric Messier

I had an issue where I had been under the impression that there was only 1 type of membership available. I purchased the membership that day and after about a month found out that my friends were paying significantly less for their membership. I brought this issue up with the front desk rep who was rather rude and said sorry man a contracts a contract. This didn't sit well with me and another rep had overheard the exchange and stepped in. It turns out the gentleman that stepped in was Mike one of the managers of the location. At the time he didn't really have a solution to my problem however said that he would call me back to get it solved. He kept his word and followed up with me and went above and beyond. Both Mike and Eric were extremely helpful and I will definitely recommend that my friends and family members become members here as well.

Allison Laurendeau

Love the group fitness classes. I do want it to be known that when I signed up I was lied to and told by one of your front desk guys that it is $125 to sign up and that they were running a special that day and it was only $25. "But if you sign up tomorrow, or any other day, it will be $125." Ha ha....nice one. This employee was extremely coercive and was telling other people about this "special" when they were walking in to get information about signing up.

Lindsey Brisbine

Dana is AMAZING employee at the Fitlab in Manchester. Every time I come through the door I am greeted with a “hello” and a “how are you doing?”. It may seem small…but it matters, it really matters, and having such a great person at the front desk really sets a great tone for a gym and the clients overall experience. Besides the warm greeting, Dana also is always there to help! He answers questions and provides all-around guidance at your gym - he is truly such an asset. Fitlab also has a wide variety of fitness equipment which is really important for someone like me who does a lot of hiit, onnit, crossfit, free weights and so on.

riley russell

They have a great variety of machines, multiple Power racks and smith machines.The gym typically smells dirty and cardio and pin loaded machines are very often broken. Repairs take a few weeks. Some items really should be replaced.

Ralitsa Evgenieva

I've been a happy member on and off for the last 5 years when living in NH. Fitlab Manch is by far the best gym and fitness community in Manchester. The other members are friendly, the staff is awesome …so there is a real sense of community. Any equipment you could possibly need or imagine, they've got it. I've been a member of other gyms and they don't hold a candle to FITLAB.

Noam Wolf

Had a membership for 2 years. There are a lot of classes, any equipment you need, they have it. And tge plan I got was cheap - 300 for 2 years. The only thing is that it smells really bad there, and stuff are breaking and it takes the 5 months to fix. I told several staff members and the manager, and they just seem to take their time about that...

Evan Cuddy

fitlabs trainer Tyler is a handsome devil 😈 and the gym is top quality …

MikeR Roger

Pros: Good selection of resistance equipment and free weights, good cardio selection and layout, nice staff. Manager quickly contacted me after review. Cons: Mens locker room showers are usually dirty, mold in showers, unidentifiable grey slime on shower area floor,and hot water frequently runs out. New stationary "Freemotion" bikes don't compare to the old Lifecyles, and they're brand new. TV audio (app "appaudio" only) requires an install on phone, with permissions to everything.

Rocky Hyndman

Andy is a dam good manager and keeps this gym a true clean gym, very helpful and kind with any questions all were answered top dog guy

Jim Pliakos

Great gym. Tons of new equiptment. Very clean and organized. Staff is super friendly, informative and helpful.

John Gilman

Haven't been to the Manchester location for a while I'm impressed how professional the staff was and how clean the gym is when I recently worked out. My daughter will be in soon to get a membership thanks Andy.

Kris Girouard

The energy in this club is contagious! You'll love all the amenities this club has to offer. Personal Training, Day Care, and group fitness. Everyone is helpful and will work with you to meet your fitness goals.

Nathalia Alicea

Great equipment, super kind employees. Dana is always available for questions which is super accommodating. Highly recommend if you want to get a good workout in with free weights

Jack Bauer

Has everything you need for functional fitness and HIIT training (30% treadmills, ski erg, rower, Jacobs ladder, Peloton bikes, turf area, etc.). Plenty of parking on-site, even when it got busier after work. I definitely would recommend Fit Lab over bigger chain gyms.

Paul MacNeil

This place is wonderful... And there's always somebody there to help me whenever I have a question. Without a doubt the best gym in Manchester, or anywhere else I've experienced.

Ryan Cronan

Love this place and couldn't live without it. The staff is excellent the training staff is the best I've ever seen. Really can't say enough good things about this place.

Bram Vasquez

Chris was very helpful throughout the whole time at Fitlab Manchester , great access to many equipment !! Great place to work out!!

Marcus Chappell

I have been a member for many years and have enjoyed the Gym and the updates they have made over the past few years with newer equipment. The reason for my great review is for the fitlab trainers, specifically Brandt. Both my kids are also members since high school and have been involved with person training pre college. Brandt has built a program for them that incorporates strength and speed and individualized for their specific sport. Both are now attending college and have excelled in their sports; tennis and soccer. I could not be more pleased with their progress and as a parent feel more comfortable with handing them over to Brandt. My kids enjoy working out, see the benefit for better performance and injury prevention. Brandt will give me constant updates and has great insight into how to motivate my kids. Although now both in college playing sports, they will continue to see Brandt over breaks and summer sessions. I know Brandt will stay updated on their college career and that is the personal attention I don’t think I would find at other gyms.

James Moulton

Great weightlifting gym. Top of the line power racks, leg press, multiple Smith machines, benches etc. Lots of new cable machines. Always clean. The new sauna is gigantic. 100% recommend.

Daniel D

Came up to New Hampshire for several months and needed a good gym for the time. FitLabs facilities were fantastic, as were their staff. Great experience as a whole.

Kendall Provencher

Good evening, I was in this evening and have no problems with the gym I enjoy every part of it. I have one complaint, it seems like everytime I go into the womens locker room there is a new passive aggressive sign the new one this evening was if you tried to save your space in the shower or changing room you clothes would be at the front desk...... Now Ill never have this issue, but really your clothes will be put at the front desk if you do this is a bit much. Also I dont want to purchase a plastic bottle that will add more waste to the earth I want to refill the water bottle I brought with me that I reuse. Please add a water bottle refill station.

Justin's Reynolds

Awesome facility ! Great machines ! One of the cleanest gyms I have ever been to. Staff is amazing and super helpful! Love working out at this place .

Drew Derzanski

Used to absolutely love this place. Been a member for the past 6 years. Only thing that kills me is you guys took away the machine for the finger/forearm exercise and you took away the 24/7 part which was super handy considering I’m at work up until 9 ish a lot and can’t come to the gym after.

Amanda Porter

I love this gym! The staff are super nice, the classes are amazing and the instructors are great about helping you!! I also use the daycare service and those ladies are great with each kid!!

Anthony Tropea

Fitlab Manchester is great! love the people and the place is easy to get to and always clean

Eric Dogherty

The gym was clean and the equipment was well maintained. Highly recommend working out at this gym

Colin Jones

This is a great gym... Staff is super friendly it's always clean and they've got a great selection of equipment. Definitely would recommend.

michelle castelli

The FitLab Manch location has plenty of equipment, the facility is clean, and the staff is always helpful. The change in after workout shakes makes a successful workout feel even better now!

Krystal Sherwin

Shoutout to FitLab in Manchester for keeping their gym clean and full of sanitary wipes, sprays and paper towels! With all the news about germs, they have really stepped up their game and it shows they care about their members!!!

K R

Gentlemen at desk is super nice and their post workout shakes are delish. Some of the ceilings are crumbling and stained from water damage. They should provide towels for sauna and showers

Austin Khoury

Best gym I’ve been to and only one that I’ll continue to go to! Friendly staff and very clean, awesome equipment! Highly recommend!

JC Lee

Place takes care of things for you, from Chris at the front desk, to the management and personal trainers! Highly recommend this gym over any other. Thanks FitLab!

Pettey

Lots of free weights. 2 squat racks. Alot of gym equipment especially for wanting to lift big weights, great for squat, deadlift, and bench. They even have clean and press plates available, ropes, a sled. Lots of area to get fit.

Ryan Terry

I love the equipment, the staff is very pleasant, and the hours were great and convenient. Honestly pretty upset it’s not 24 hours anymore. It now doesn’t work too well with my schedule. But I’ll try to make due.

Khaleel Shreet

I've had a great experience with the Manchester location and management has been very helpful. I only wish they'd expand the operation hours to pre-pandemic schedule some time soon!

Brienne Burbank

Love this place and the staff. Always come in the morning, the faces are friendly and always making rounds cleaning up. I look forward to going daily!

Kristen Nnama

Absolutely love FitLab Manchester❤️. It’s my home away from home! From the awesome staff, to the incredible equipment, to the positive and encouraging vibe.... I will never work out anywhere else!!

Christopher Barker

The staff there was very nice, Tyler was the desk person and really made me feel at home and motivated. Super nice facility

Gage Bouchard

One of the friendliest gyms that I have been to. I wanted to thank Dana Drouin for his our standing helpfulness while going to the Fit Lab. Thanks again.

lisa catalano

I have given 20 years to this club never been disappointed. If your looking for a professional, clean , spaced out , this is your place . With everyone there educated ready to help you

Eric Andrikowich

Needs better lighting over at the free weights/benches. Goffstown is great 5 sarts! but the manch one is too dark, gives it a depressing/damp feeling. and it does smell a bit

Samuel Mena

This gym not only treated an outsider like family it’s a great clean facility Genesis and Hanis were amazing friendly faces don’t forget check out shake bar get your protein !!!!!!!!!! Gym head paradise

Jeremy Huth

I've been to many gyms but I'll tell you the one thing that stands out the most is the CLEANLINESS of this gym plus a gentleman named Chris who's very helpful.. thank you guys keep up the great work

Stephanie Yuskis

First time visit. Genuinely friendly and knowledgeable staff. Super clean, the daycare instructor was amazing and experienced. Affordable! No excuses for this mom....

Karen Robbins

Love this club! The energy is amazing and the staff is always so friendly. Daycare/babysitting workers are very attentive and clean.

Michael Smith

Great gym with great people and great equipment. Staff are always welcoming and helpful.

Joe Collins

Great gym, great people. If you're from Manchester and you don't have a membership here, do you even lift?

Heather Day

It has a seperate area for women to work out in. It has free daycare for kids. It has a delicious smoothie bar! They have an intense variety of cardio classes. I love it!

Lindsay Pierce

I’ve been going here for years, I’ve had memberships at other gyms before but the classes and other things they offer at fitlab keep me motivated to come back.

Alison

I really enjoy this gym. Friendly staff and I look forward to the fitness classes. Vanessa’s classes are challenging and a ton of fun.

Jack

Chris at the front desk was great, very knowledgeable about fitness and accommodating to his customers. I would highly recommend this gym to anyone.

Rose Gibney

Chris was so helpful and explained possible membership packages very clearly to me and my friend. He was patient and helped us to have an enjoyable visit!

Mike swansburg

Amazing facility and the staff is not only polite but knowledgeable as well. Easily the most diverse fitness chain I've seen, something for everyone reguardless of your goals.

Christian Karas

Great gym with plenty of equipment. Chris was very helpful!

Sean Cali

Nice and clean. Great atmosphere. All the staff are nice and the dude Freddy is always super helpful.

Ben

Dana is the man. Had an issue and BOOM, fixed it on the spot. Great customer service. He's running a tight ship over there. Thanks again for your help.

Ed Puffen

The staff was very friendly, and they did a fantastic job cleaning up the gym and rearranging it to have more space

Michelle Pinto

Love it! General Manager is always present and willing to help with any situation. Greaaaaaaaat customer service! Also, I love how they keep up with the equipment!

Eric Chartrand

Great Management and staff always welcomed with smile. Very clean and equipment is always working.

alicia whitlow

Old equipment, broken treadmills, at times it's smelly when you walk in. On a positive note Some of the equipment is new. They have tons of classes as well as a juice bar.

Rio

They’ve got fun and challenging classes everyday, have lots of equipment and a great staff. Defiant recommend the gym to anyone.

Taylor

I love this gym! The manager Dana is super helpful with everything I could need. Great job guys!

G W

The instructors are great and patient and the gym is... A gym. It always appears clean and they have plenty of machines and weights.

Joy Senecal

Tyler is the Best!!! Always in a great mood and super helpful

Jack Hutchison

been going here since it was golds 24/7...crowded at times but can be expected in a city...wish it was still 24/7

Amanda

Great club! Has all the equipment you need to get a good workout in! Awesome shake bar too!

Mohamed daud

Its a nice gym with great opening hours i just wish they had a Basketball court in the Manchester NH location .

Ben Fish

I’ve been to multiple gyms since I’ve movers here and this is the only one that I’ve been able to go to for more than a week. It has everything that I need.

Alfredo Hernandez

Great gym. Great vibes. Great staff. Friendly eenvironment. Real shakes!!!

Azaria

I stand by my original review however the gym itself deserves a better rating. Please take my original review into consideration.

Elizabeth Stoebel D'Amours

Great classes with fun and energetic instructors! Many machines so you never have to wait to get started with your workout

Nik Brown

Great facility with the exception of the men's locker room as it is seldom stocked with toilet paper and paper towels and the sauna has been broken for over a year.

Cole Camberlain

Super awesome gym love the members and the workers super super clean!

Andrew Trudel

Great spot overall. The general atmosphere is welcoming and inviting.

Jake Bonilla

Great place to work out!! A lot of exercise equipment and great people Erick was extremely helpful on every aspect!

Regina Wall

Would love to see evening/weekend yoga/Pilates/barre

Shirley Benson

Excellent trainers and training programs. Very good variety of machines. Very friendly and helpful atmosphere.

Rich Gehrlein

Nice setup, something for everyone. Looking forward to the addition being done. Nice to be somewhere that management actually gets it.

Livi Rose

My favorite Gym I've ever been to.

Brennan Sz

Great environment, great staff, Chris is always welcoming and helpful. I always enjoy coming here!!!

jolie woodby

Quite clean but parking at the Manchester locations is not good. Parking lot isn't large enough for clientele.

Keegan O'Brien

Pros - Lots of Equipment Friendly Staff Cheap Good Location Cons - Dirty & Disorganized Too busy/ high turnover rate Hex Plates Fan is super loud Very Cluttered Not much space in general

Carida Beauty

Amazing gym and great customer service! My happy place

Ian Dalton

Good facilities and personal training always pushing to meet goals and open any time to get your swole on.

Briana galasso

Amazing gym! The staff is amazing and friendly. I LOVE FITLAB!!

Kevin Kelley

Great except it's hard to find equipment when it's busy. I try not to go at those times. Specifically 530-7 PM

david pento

Great people and facility. Awesome selection of equipment.

Anthony Watson

BEAT GYM IN THE AREA HANDS DOWN WITH THE BEST STAFF AN TRAINING

Eric Dubois

Good machines, lots of classes and children's area supervised be staff.

Augusto Arruda

Great gym great management a lot variety of workout machines .

Lex Nicole

Love fitlab , the owner is great and Dana the manager is very helpful. Highly recommended !!

Chad Pooler

Good staff. Great Manager. Always working to improve the facility and customer experience

John Cronin

A full service facility with great staff and great people providing an awesome fitness experience!

Katherine Frink

Great yoga classes. Cardio and weight machines are very well maintained.

Jordyn Leo

Great staff! Clean gym! Very accommodating!

Matt May

Great club, friendly people, everything you need for weightlifting.

Tyler Brothers

All the best equipment, the best atmosphere and the best professionals over at Fitlab !

Jacob Melssen

Very helpful staff and clean facility! Chris is super nice.

eric jones

Great place to work out, located between Elm Street and the river north of Bridge street.

Nicholas D Drew

Great place, very clean, chris was very helpful!

Ludwin fernandez

Love this place. Close to home, easy parking and friendly staff.

Brett Sayer

I've been a member for over a year. The staff is super positive and helpful.

alan morse

Great Atmosphere and friendly staff!

lisa St. Onge

Located in an ideal spot, great atmosphere, friendly people, and their staff is awesome!!!

Sage Peterson

The front desk associate named nick makes the best shakes!!

Bobby Cerra

Best gym in Manchester. Great trainers

Nicole Perry

Fitlab is great, very clean, friendly and motivating environment 🤩 …

Raghda Weidknecht

I like Zumba class with Stacy.. she is awesome ❤️

Eric Carlson

Great Space, Andy crushes it here!!

Kevin Itka

Friendly staff and great place to get serious gains

Sean Koehler

They have everything you need and wont yell at you for breathing too heavy

Leo Athanasi

Great atmosphere and great people . Always serving with a friendly face

Lauren Busby

Gym has been great since the renovations.

Kevin Sloane

Very clean Facilities and super friendly staff

saeed ahmed

It's big Jim but they're not well organized in customer service.

Frederick Arcand

It's a good gym open 24 hours

Mark Isabelle

Not enough benches and barbells for my liking, otherwise fine.

Logan Robitaille

Awesome staff! And an easy sign up.

Ryan allen

Great people there been there for 15 plus years.

Nathan Mansor

Good mix of equipment, sometimes a tad crowded.

Will E.

Solid downtown gym with helpful staff.

Micheal Barbour

Clean facility, great atmosphere, very uplifting

William Veenstra

Great people, great facility, great price.

Zoe Colón

Great classes,perfect environment, and great baby sitting

Piper Curtis

Good selection of weights and a friendly staff

Eric Larson

Dana and Chris at the front desk run a tight ship.

Torre Marks

This is a great gym

Michelle Ann Pavlovsky

Day 1

J W

Some machines are fairly dated.

Greg Schurman

I've been a member for three years need I say more?

JOEY SERINO

TOP NOTCH CLUB CLEAN AS A WHISTLE!!! BEST EQUIPMENT!!!!

Megan Peluso

Front desk staff is the best! 😊 …

Colin Jones

Great gym

colby heywood

Problem rectified quickly and professionally! Thank you

William Stanley

Love it Dana’s the man

Kathleen Hawkes

Best one

Dan Saia

Too busy

David Pinard

Great place.

Eliel Garcia

Great place to workout

Jeff Tellier

A true gym experience.

Freddy Hall

Best gym around

Brad Bosse

I love my gym

Joshua Therrien

Nice updated equiptment

Michael Sayward

Accommodating management

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