Reviews of XSport Fitness. (Personal Trainer) in Chicago (Illinois).
XSport Fitness
819 S State St, Chicago, IL 60605, United States
Description
Information of XSport Fitness, Personal Trainer in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of XSport Fitness
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
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Reviews of XSport Fitness
Victoria Flores
Been here for 7 months, on a weekly basis (very consistent in coming here since I live nearby). I really wish they would clean the womens bathroom upstairs more and provide paper towels and nice scents. They have a locker room, and it is OK. I think they can focus on cleaning those areas more.
However, the weight area is doing better- they've removed ellipticals near the green area so as to allow more space for cross training. I very much approve of this!
The weights are a mess during peak hours and although I do put mine back, not everyone does. Wish that gym culture would change.
FMmine14
I love this gym, I come here to train and Rehearse. However I train/rehearse for more than 2 hours which is why I HATE the parking time limit in this location. I end up having to re park my car so I can avoid fees that can be resolved by making the limit at least 3 hours. It’s a huge inconvenience which is why I’m rating this location 3 stars.
Nader K
The gym is active and full of equipments, they introduce different programs that fits many tastes and is open 24/7 as a convenient training facility. The orientation class was awesome and very informative with Couch Arian. I really recommend the place.
Curtis “North” Richie
I've been going to this gym since 2015, even worked for them at one point, and I must say it's one of the best gyms I've been to. I like how the amenities are separated between stores and the staff is awesome.
I'm also going to be realistic when I say you must be aware that this gym is located in the heart of downtown Chicago so there is a lot of traffic during the day but me being a night owl it works perfectly, they also keep things fairly clean.
I also want to say that if you see any down equipment you can't blame the gym. I see fat too often on a daily basis people using equipment improperly which causes it to break malfunction and people don't realize it's a process of noting the malfunction, making a order for parts and waiting for delivery for repair. But as soon as it gets there it's repaired immediately so be patient y'all 😊.
Here's to the New Years! If you go to sign up see either Jose or Sam and tell them that Curtis sent you 💪🏿.
Ed Zaccari
If you truly want to lose that excessive weight and regain that youth strength and confidence in yourself, then exercise 💪 is your best bet. But keep in mind you're going into a complete lifestyle change... otherwise, you're just spinning your wheels. …
Ban Dar
Brandon and jose are the best workers in the gym, always cooperative and smiling, and always help me when I need help, they are the reason why I stay in this place. As for the gym, a lot of the machines don’t have and most of the machine is old, and the members of the gym do not return the weights to their place, this always make me angery
Sophie Black
Very dirty and smelly, and the ceiling leaks all the time in certain spots. The machines are outdated. They don’t have as many fitness classes as other x sports in Chicago.
Update: 11/2022: ceiling leaks were fixed, and looks like they hired a new cleaning crew🙌🏻 few new fitness classes added
xandra redden
Pros - Convenient ( cheap, plenty of equipment, plenty of space in the early morning/late evening, & plenty amenities).
Cons - customer service & just the people overall that come to this gym.
5 stars goes to the Piper Alley location. Longer drive but better vibes.
Tel Hen
Great gym, better staff!!
Locker rooms could use new & moisture resistant ceiling tiles.
got com
It was great to be able to purchase a day pass and enjoy the pool and morning class. Staff was very helpful abd friendly (Carla). The location can boast the enormous size, however it would benefit from touch - ups of the pool (very silent there as well-no vibe), towels availability and blow dryers in the locker room. Classes choices are not extensive too. Overall it is great for individual exercise.
Lisa Pace
There are a lot of great classes @ this location. Love water, try Zumba in the pool. I get in and get out. A lot of times there is a musty smell. I know its a gym but it doesn’t need to smell like one. Like a public restroom, you know where you are, but it doesn’t have to SMELL.
Khairi - idea videos for Everyone
They have everything that you can imagine. My first day visiting and I worked out majorly by hitting about 10 different machines. Chest Arms Back Core n Legs.
Zachariah C. Eifert
Nice facilities, the pool/sauna are a huge plus for me. Cleaning staff does a great job every night. 24 hr access to tanning also a plus. Reason I cant give full 5star rating is due to the poor attitude of the front desk. If Quality customer service is necessary for you id find another gym. Temporarily closed at 11pm
scott fletcher
For the price, it is a decent gym. They have a nice variety of machines and weights & racks.
However, there is a chronic issue with them fixing anything that is broken, whether it is broken mirrors, paper towel dispensers, and especially the elliptical machines. All of the Precore 100i machines need severe overhaul or replacement. Several have mold growing in the crevices from sweat. Additionally, the managers are never upstairs to assess their staff's professionalism (returning weights, inappropriate conversations and language), conditions, or customer behavior (including playing loud music on personal speakers, shirts off, and returning equipment).
Command-1600
Been a member here for roughly 7-8 years. Dependable workout location…24 hours, usually clean, much safer when we had plainclothes off-duty CPD in the evenings, but I digress.
Great gym experience until I had to prove vaccination. Would have been 5 stars if XSport had not bent the knee.
brianne Fondren
I love it cuz its the ONLY 1 with a indoor track for those cold months. Everyone is always friendly at this location, others as well. This is the main one I use. Get membership where you pay for 1 yr and get a yr FREE. I go to others for other reasons. One on State st downtown has a pool that I LOVE and rock wall 2 climb.. its VERY high so be aware.
Logan Kessel
The ambience is nice and the 24 hour availability really works well for people like me with sporadic work hours. The pricing is pretty good too. With that said, the machines are always off track and they sound more like wood chippers than cardio equipment.
rei chen
I love the girl that worked tonight, she was extremely friendly and greeted with a beautiful smile. When I used to come I notice she is the only person who doesn’t find working there dreadful. The other girl with bangs and red hair was extremely rude, spoke to me like I was some discarded person, with the intention to ignore me until another customer told her to respond to me.
Also, I thought it was supposed to be 24 hours? I haven’t been back at the gym for a few months but I came back on Christmas eve at 4 and they were closed. That’s okay, I came back again on January 2nd, closed again. Work has been busy so I was so excited to finally work out during the holidays, and you are closed! In the future please find a way to communicate with your customers. Email, or call.
All the machines are always occupied!!
Furthermore, I see some personal trainers intentionally ignoring/bullying another personal trainer, please be friendly to each other. Being toxic won’t get you too far in life and y’all are too grown for this.
With this environment, I might go back to LAFitness or consider Planet fitness too. Xsport has been disappointing with their professionalism. I’d say I grew an attachment with you guys, but now it doesn’t feel worth it to stay.
Edwin Diaz
Xsport always been good. I visit multiple locations. State st is most convenient and has a lot to offer. I like to sit in the hot tub after a work out the one at this location can use a cleaning.
Chi-Town LowEnd (Old timer)
Actually I’m member at this gym and LA Fitness I sign up for 2 years membership, my only negative experience the hot tub was dirty… The free weights are the best 👍 …
Jeffery Crabb
Worked out here while traveling. Great gym! Plenty of free weight equipment, plus machines and cables too. Cool vibe.
Kolbe Weathington
Decent when I went in the morning, didn’t have to wait too much for equipment. Generally nice first visit. The charged me for a year subscription but it’s since been resolved. Would be dope with more spa options.
Caroline Broeren
Good variety of equipment and classes, though more early morning options would be appreciated. Kept relatively clean and staff is attentive. Validated parking (2 hrs daily) in garage attached to building is essential for the location and appreciated. However, I am annoyed that spa services (massages, etc.) were abruptly removed at the South Loop location and the remaining massage package I purchased now has to be used at locations that are not convenient for me.
Suki2011
It was good in variety of equipment but some of the machines where not working well like the reverse pec deck. One side was noticeably heavier then the other. Also some of the members take multiple dumbbells and not let others use them.
Alex Blur
Clean!! Staff helpful. Good equipment, space.
Pavan Mahtani
Jose, one of the reps at XSport, is a super chill guy and will not pressure you into joining. Jose has gone out of his way to let me experience all the services that XSport provides. Jose, you are awesome!
Sarah Peterson
Generally a great gym, though it does need some improvements and to that end it's getting a few renovations. The trainers and rest of the staff are fantastic, I love the workout classes and my personal trainer is the best. As a swimmer the indoor lap pool is a great asset, and the whirlpool is lovely. They have great spa and self-spa services that I use frequently. Pricing is very reasonable for membership and amenities, and they're always doing deals.
Ryan Sullivan
I've been going here for about six months now, so I feel I can confidently review it. It does not deserve all the bad ratings it's been getting.
When signing up, the sales agent was serious but informative. He gave me the prices and answered my questions about the available family discounts for bringing someone else on board. While he processed my pretty quickly, he didn't try to up-sell me or add any hidden fees. He specifically outlined what I would be charged right away, what the monthly dues were ($39/month, which is pretty reasonable), and when the yearly maintenance fee would be. Soon after, the spa manager came and spoke to me and made me feel very welcome. I didn't want any of his services, but he said to stop by anytime if I changed my mind.
I have seen ratings on here complaining about the crowds, and they are right which is why I come here in the mornings. I went only one time in the early evening after work and it was a zoo. In the mornings I am almost always able to access the equipment I want in the large free weight area, and the machine/cardio area is so gigantic it's always pretty empty.
Since coming to this XSport, I have seen the actions the gym has taken to address some of the complaints I've seen on here. For example, every machine has a label with a number you can text if you see something wrong with a machine. I have only seen a couple pieces of equipment out of order and they were fixed the next day. I almost daily see an employee making rounds and checking the equipment for damage.
Next, every once in a while the gym posts a notice that they will remove any locks left on lockers overnight. This prevents people from camping out in lockers and frees them up for people who actually need them.
Last, I have not had any problems with the gym being dirty. I have actually found that it's pretty clean. I regularly see employees vacuuming and cleaning the mirrors, and the members are fairly good about putting weights back.
If I had to give a few pieces of criticism, it would be the following:
1) Scanning in sometimes takes a while because a desk person has to do it manually for every person. It would be helpful if members could scan themselves in.
2) There are only small towels, and they are only available at the front desk. I would prefer to grab a large towel in the locker room that I can use after I shower.
3) There are not nearly enough barbell clips. I spend about 5 minutes every day walking around the weight room looking for clips to use. The barbell-to-clip ratio is way too high.
Overall, this is a solid gym and pretty much the only real gym in the area. I've even met some pretty friendly members so far. Don't let the bad reviews scare you off!
Mike Johnson
I cant wait to go back. This a modern upgraded gym compared to the other XSport locations. I love the Sauna, Jacuzzi and pool. Its to bad the regular sauna and the Jacuzzi are not open yet due to the pandemic. I am going to try the infrared sauna later today :)
Dan Reyes
It's a good gym for the amenities you get and the location it is in vs. what you pay at other gyms with limited business hours. I always see staff members cleaning and maintenance staff working on whatever needs to be fixed. The steam room does occasionally go down for thorough cleanings or maintenance which is upsetting some days. One day there was no hot water in the showers. That was fun.
Staff is friendly but can sometimes can be lacking in customer service. Members are also friendly. I really dislike that a near by college football team weight trains there. 30 guys taking up all three squat racks and all 5 flat benches at one time sucks. Especially if you parked in the garage. 2 hours free parking is plenty but not if your workout is postponed cause you have to wait on a machine.
Tons of cardio machines, huge free weight section. Punching bags, rock climbing wall, pool, hot tub, sauna, steam room, basketball court, and they even offer free classes. All in all its great bang for your buck. Don't go during the very busy hours and you'll have a great experience at this gym.
N Banks
I've been going here on and off for two years. I'll start with the good. I love some of the staff. Always fun and friendly. I've connected well with some of the instructors and front desk people. My X-it classes are AMAZING. I've lost 25 pounds since taking those classes in December. Okay...here's the bad part. The locker rooms are always messy. The showers are always dirty I come here 4 times a week so I know. The X-it staff can NOT get on one accord with the schedule and it's so annoying. Recently the classes have been late or the trainer hasn't showed up at all. Greg who the manager (I heard he quit yesterday) ran great classes but there was issues with my billing, EVERY MONTH!!!! Its funky as hell. It smells like old ball sweat....EW! So yeah this my review. I hope it helps!
Etniak Kainte
It's not a perfect gym but I'm not paying for a perfect gym. They're open when I need them (24/7) and while some of the machines are worn I can always find one to suit my needs. Towels & soap are always available. Valuables lockers are free to use if you request a token. Location is good for me. Thumbs up.
Zi Wu
Gym does have great amenities and best of all it is 24/7 and definitely deserves a 5/5. Place does tend to be packed and a bit unorganized during peak hours, but which gym isn't. I Initially had an issue regarding an contract issue, but that has been resolved with great customer service from Kelly.
Towels are provided with a limit of 2 per person which is adequate. I can not comment on peak hours as I usually work out during odd hours in the late PM or early AM. Staff at that time can be seen putting back weights to their original setting or simply cleaning.
I would definitely give XSport a shot if you're looking for a gym. You have nothing to lose as they offer a 7 day pass.
Lebeau Dos
24 hours 365 days a year! You can’t beat that especially with gyms closing at 8 or opening at 5. It’s perfect for anyone with a crazy time schedule! Great selection of equipment (where I gained my gains 💪🏿💪🏿), a protein station, supplements to purchase, swimming pool, saunas, aerobics/cycling/etc classes, rock climbing, a basketball ball court, and a spa 🧖♂️ (barber service too). It’s plenty to do to stay active and at a great price! Check it out for yourself
Claritys Daddy
Yesterday was my first day in XSports at said location. I did a walk through.... all the staff except one was professional. I signed up over the ph. The rep who signed me up answered yes to my question only to find out it wasn't supposed to be a yes. I asked if you needed a key to gain entry into the building, he said yes. I asked if he was certain - he stated unequivocally, yes. Upon arrival, I told Isaiah of my ph call and purchased a lock on to find out, this location isn't as I expected. To gain entry, you can get into the door than swipe a card, but not a security card to enter door because staff are present 24/7 at front desk.
Calvin Brown
Nice location to work out at especially now its back open 24 hours no interruption on certain equipment
JUICE Smith
There is 1 cleaning staff that does an exceptional job, but he comes in late at night. They don't make sure people are taking their belongings out of the lockers nightly. The same locks have been on the lockers for 8 days now! However, the new jacuzzi is great and they're keeping it clean.
Nathan Macaluso
For the low rates this club really has it all. Currently undergoing a renovation the new locker rooms look great. The equipment is updated regularly and there is a pool, basketball court, rock climbing wall, and many other features. There is a large weight area as well as cardio and machines. Gets very busy in the afternoon but mornings are pretty consistent.
Jay James
I've had a membership here for over 6 years and overall it's been a great experience. They have every piece of equipment and amenity you could want basketball court, pool, 3 story climbing wall TRX and more. All of it at a great price.
I've also been lucky enough to have gotten some great personal training here. My most recent trainer Nikki was knowledgeable and challenging. There are parts of her workouts I plan on implementing in my own workouts for life.
Grace H. Kim
Edit* Excellent follow-up after leaving a review online, I received an email right away with an explanation and an offer to rectify the situation. Thank you!
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So disappointed in their customer service. I've been a member at this location for years because of convenience and I've had a few really awesome instructors. Then I moved further away and was going to cancel my membership and was convinced to "freeze" the account for 12 months. I was assured there'd be no problems and got a copy of my signed contract. Lo and behold, I started getting charged again, 6 months earlier than my contract states - when I called the location I was told, "Yeah, your account was unfrozen. I don't know why. We don't deal with this stuff, maybe because it's been 5 months? You have to call corporate." Thanks for nothing, not even an apology for the lack of explanation.
Rocco Venuto
I recently joined Xsport about 2 months ago. This location specifically Is glowing compared to Skokie. Good amount of free weights and utilizes space well. I'm sure during busier hours its rather packed but haven't had that issue yet. The front attendants were welcoming said Hi used my name and told me to have a nice workout and handed me a folded towel. Seems like a simple thing but makes a big difference to someone that doesn't attend this location regularly. The other day they were actually cutting locks to lockers that were taken over by people that used them as permanent and not while they were at the gym. There are signs posted. Workers enforcing club rules, I haven't seen this. This is great. I will be coming to this gym whenever I'm able.
Keye Knox
I have to say I really love this place and hate that it took me so long to come back. I was a member of other gyms and they just dont compare. They layout of this gym is awesome. Especially the pool, it feels secluded and gives a instant comfort. The reason I say that is because not everyone is comfortable with showing themselves at the front door "LA Fitness". I love the staff there they are friendly and know their stuff. They know what's good for you. They are a little pricey but you get what you pay for too #Higherstandards
Sam Martinelli
Wide variety of machines and free weights. I go in the mornings and afternoon and rarely have to wait to use a piece of equipment. Surprisingly not as busy as you would expect a downtown location to be during those times. The basketball court is never waxed or clean so you slide when playing on it. The men’s bathrooms are disgusting. I don’t know if they’ve ever cleaned the showers, sauna or steam room.
Avi Guzman
Long time on and off member. Love their amenities and self spas
Douglas Shipman
Love the ability to go in a use my gym any day and any time of the year - they are open 24 hours 365 days a year! A fairly attentive staff with current and well maintained gym equipment, plus classes offered with your membership for free! I especially love the versatility to go to any xsport location, depending on where I am, that is included with my membership.
L Brown
You'd think that since this is a major location they'd equip it with the best of the best personnel. Sadly - that is not the case. I'm lucky to even get eye contact when I'm there. Generally speaking, it's pretty dirty (like most of the cheap gyms). The only reason I keep coming back is because of the location and that I need a place that's open 24 hours.
Best time to go is around 9:30pm (minimal crowds)
ben benazzi
This is the hardest core commercial gym I have seen. The equipment is more than decent, and the hours are the best you can get in the area (24/7). Some leaks here and there when it snows, but nothing to worry about especially if you are looking for a hardcore gym. Most people at this gym are very serious about working out which helps keep you motivated. I met a couple of crazies here and there but those come with every gym ever! I totally recommend
Vanessa Gold
Like an my gym it has it’s pros and cons. Because of its location this is probably one of the busier gyms I’ve ever visited, especially during peak hours. As far as the pros, this is an all around decent looking Gym, especially the spa area. Standard gym rats and Gym creeps. Worth it if you’re looking for a spot that stays open 24/7.
Gerold Thomas
I honestly have to say I love this place
No judgment , friendly staff and the best equipment a gym can have
Vince Errichiello
Staff is very friendly and if you come often enough you'll definitely make friends. Only problem is that during after-work hours, the free weight area is VERY busy. People aren't always considerate and don't put their weights away when they finish with them. Other than that, it's an XSport, you know what you're getting...
Merian Esparza
Very smelly and missing many of my favorite workout machines ! This location specifically is the smallest one I’ve seen! It’s very clean and organized though! Only perk of this xsport is that it’s very local to the residents of south loop chicago
Adrian Campos
Decent. I've been to worst and I've been to better.
Pros:
- price is decent
- Large selection of machines
- Tons of cardio machines
- new renovations underway
Cons:
- usually pretty dirty. Especially the locker rooms
- good luck finding matching dumbels
Advice:
Go at 9:30pm -10pm to avoid the crowd.
Peter Tabatt
The equipment is plentiful and well maintained. So, although it usually is crowded, there'll be machines open for you to work out on. My one serious problem with this place is the state of the hot tub and showers. There are days where the hot tub is so filthy I wouldn't throw in my worst enemy and the showers smell like the zoo. I told the manager about this, and, unsurprisingly- he did nothing.
Heather N. Grant
I am very new to the area so a friend recommended me to try out a guest pass. I was very pleased with how clean and well-maintained everything was inside the gym as well as how knowledgeable the staff was and eager to help me with any questions that I had. I did not feel pressured into purchasing a membership, I love the way the facility is laid out on the different levels, and the fact that it is always open and so close to home. Thanks Jen!
John MD Smith
By far the best xsport I've been to so far as far as cleanliness and amenities Are concerned. I would seriously consider making this my main gym even though it's kid of far from where my house is.
Then only thing that makes me apprehensive are the member s...seems like there's a lot of people from the Southside in the heart of where everyone is carrying a gun....lol...that was a joke!
On the other hand, in all seriousness I was a little shocked at all the people walking barefoot in the locker rooms
Bogdan Bistriceanu
Extremely crowded location, especially if you go there to use free weights! Forget about getting a squat rack during prime time, there's always a line.
It's good if you like using machines as there are plenty of those, and their cardio equipment is good as well. Bonus points for them having a full sized pool in the basement with 4 lanes.
Catherine DiNapoli
Open 24 hours a day, everyday, plenty of equipment, qualified trainers, different types of group classes, a swimming pool and sauna and a locker room!
Brandon Nguyen
I called for simple question, “can I bring a guest here”? The front desk associate said “I don’t know”, and attempted transferred me to another employee. I was on hold for 4 min until I hung up and tried a new call. I called again and another employee said “hold on, give me 1 second” put me on hold for 7 min, picked up the phone, and hung up right away. It took the third call to get my answer to a simple question :)
Ryan Flennoy
My second home. Staff is great. Equipment is clean. Please leave your bluetooth speakers at home and use your phone with headphones. Gym courtesy
Haocheng Fang
Don't know why so many people are so upset with this place. Its a very decent gym and the price is reasonable. They have a pool which is a plus for me. It is very crowded every night but what do you expect for a gym like this. Also they staff are very friendly.
Alex
Memberships are way overpriced. If you have a 9-5 you will not find equipment available after 5 so plan on waiting. Most of the people that come to this location are here to hang out or to hit on women. If you actually like to work out in peace take your money elsewhere.
Michael Johnson
Tia (personal training sessions)
Had the right attitude. She believed that I had the potential to succeed at the personal goal I had set. She was very motivating and allowed me to build upon my strengths.
Michael
Lucyl Caruso
Libertyville is 24 hours and full service club. Golf too.. Matteson, IL limited. Downtown Chicago, State Street closes 11 pm, but want to check out
Irvina Honeycutt
Tons of equipment; so never a wait! Amenities are great, but entire gym smells like sweat...always has. Still the best gym I've ever joined.
Nicanor Guerrero
I wish there were more of the bigger lockers, and there needs to be consistency of the locker monitoring. There sometimes are locks on there that are kept for up to a day.
melinda mark
I enjoy getting my work out in at XSport...The first thing I would like to see when I walk into XSport is better customer service...The staff at the desk needs to step up and make members their priority...Stop hiring people that don't know what they are doing...Seems like what needs to be done at the front desk is common sense...Do you train in Customer Service? If you don't I think you should start a class before you officially put them at the desk and they don't know what they are doing...Are you hiring in Child Care? I have open availability...
A Lowry
The facilities are nice, everything is well-maintained and a sales rep by the name of Sam was extremely informative during my registration process as a visitor. However, some of the younger male employees have been rude to me and/or not helpful not once, but TWICE. One young man told me that visitors can NOT make a personal training reservation while leaving yet when I asked the next day, a co-worker clarified that it was possible. Lastly, while asking about a young man about the location of a sales rep, he gave me a rude look before his colleague could answer my question. Please make sure you are doing EVERYTHING in your power to make sure the customer service reps, in this case moreso the young males, provide *customer service,* regardless of the time of their shift. There is no reason for such a high level of unprofessionalism from younger employees who are the face of such a great brand.
Dan Jarva
I've had a wonderful experience at Xsport the past several months. All of the equipment is very new and in good condition. I was able to get an amazing deal for access to each location through my company and love being able to play basketball. If you haven't checked it out, you should!
Jon Lopez
Why the low reviews? This is the best xsport fitness. Its spacious. The members don't stare at you as much as the other gyms. The basketball court is usually open. The staff is cool.
Mary Anna
I like this location, very comfortable. People are friendly. Nice and clean.
Crystal Bahena
Sam deserves a raise. He was super helpful when all of the other workers at XSport that I encountered were incredibly unhelpful.
Sam listened and gave me options. The other workers either didn’t know what to do or told me to come during regular business hours (Mon-Fri from 9am-6pm). I have a regular job, there is no way I can do that. Thank goodness for Sam.
Dan Moffett
Lots of equipment but can get very crowded during peak times. Equipment needs cleaning. Seems management has take it up a notch with the cleanliness of gym. Staff is helpful with picking out supplements.
Zack McKenzie
typical commercial gym, open 24-7 but not very clean and small. Peak hours are tough. Only have hexagonal plates
Jessica Desarden
$1 daycare is great when i need to get a workout in. They have all the amenities: pool sauana, rock climbing, classes! Also there is a spa where I can get my nails, hair, and massages done. Great staff and super friendly.
Remi Kola
I see the comments about bad customer service. If that's the case, I had a great experience with a rep named Venus (like the planet) as she said. She followed up with me on all the things I needed, and even tried to find ways to save me money. She was outstanding with her service and for any who had a bad experience I recommend asking for her in the future.
Jalil Mcgee
If you wanna sign up just do it online. Second time here, sat around over a half hour and still hadn’t spoken to anyone.
TopBlueLine Service
1. Pool - hope you clean water more often. 2. Towels (even clean ones) suppose to be white right and smell somewhat good right? 3. Climbing wall instructor Oskar is the best 4. Activities are perfect ( especially YOGA with Stephanie) 5. I dont keep my staff in locker rooms - you know why right? I still dont see cameras in there. 6. You need to seriously take care of mens locker room/spa section - super dirty and filler with weird people ( who don't even work out)
Charles P
I'm a new member and in my 2 visits to this location so far my only issue has been the employees/trainers on the 2nd floor. In both visits they have either stood over me or formed a crowd of friends around me. The facility itself is nice but i really dont care for people watching me while I'm working out.
Bryan Cruz
Gets really packed between 6pm-9pm during weekdays. Free weights are on second floor (poor design and banging can be heard on the first floor). Floor shake when someone is doing deadlifts. Has a wierd smell overall, especially when in the basement.
Eric Chou
Great workout facilities with great customer service. They take care of you when you have any question. Dan, in specific is particularly helpful and made sure that if I ever had any questions, he was there for me. Love that it's 24 hours too.
Nicole Guerrero
This is my home gym but bc it's in downtown Chicago it's always packed right before or right after work. So i prefer going on weekends, early, and during the week late. They have free 2 hr parking.
ricky “Swaggaholic” O
One of my favorite gyms. Love this place. Very familiar with staff. Only 2 hour parking which is ok for downtown location.
Angelina
This review is for the SPA- I've gone to Melissa to have my hair colored for nearly 10 years and she is a genius. I don't even have to give her specific direction, I just ask her to 'make it fun' and make my grays less noticeable and I have never been disappointed.
Irma Molina
I like this gym but, there is a lot of room for improvement. The worst for me by far is the smell, it smells horrible. Some of the staff can be a little rude but for the most part they are very nice.
Tiffany L
Some macho man (I think his name was Julian) signed me up for personal training with false promises (no nutrition guide, inaccurate number of sessions) then transferred to another location. The only save was LV my trainer who was unbelievably amazing!
Anais Ra'in
Ive been a member since they opened the doors. Okay customer service, some decent trainers, loads of space...however can get very crowed and very musky throughout the year. Its my favorite one in the city thus far. Not swank but sufficient!
Apple Love
Okay but not enough equipment the staff wasn’t all that hospitality with the guess .its like a “what ever your in your own”! gym. Parking is crazey I the Haven’t tried the classes yet but let’s see the 2019 brings us
Shane Johnson
This gym is great. The people complaining must be trying to set up camp and make this gym their second home. Its clean and as far as crowded that's any gym there are peak and off peak hours.
Robert Byrne
This a solid gym for cardio and weight training. Plenty of equipment and the best spin classes. Can tend to be Very busy in the early evening but otherwise it's a great value.
Philip Antoine
It has what you would expect (weights, cardio machines, room for stretching or classes). It also has a pool, a basketball court, and a daycare (for a fee). It has an attached parking structure and parking validation for up to 2 hours. It's very crowded during rush hour (5-8pm), but it's also hard to beat if you live in the area.
Eva Stan
Really good gym with all the equipment you’ll ever need and good free weights as well as machines.
Let’s go💪 …
Cheryl Turner
I like the State St location because the staff is very friendly and the facility is always clean. It is a bit crowded and access to lane in pool is hard in the evenings but that just mean that it is a popular place and people are trying to get healthy
Ivo Morawski
Good gym and reasonably priced as long as you aware of cancellation policy and other fees that they can and often charge...
Darin Fentress
Great gym with plenty of equipment, friendly staff, and knowledgeable trainers. They will try to upsell you on the various services, and it can get crowded during peak evening hours.
Rob Forler
Overall has so many great machines for lifting. But really very packed at night. Climbing wall is not currently operational which is a bummer.
David McMillan
Well kept equipment and nice staff. Weak locker rooms and no enforcement of masks don't sit well.
Bonita Goodwin
They have a friendly spa staff. The haircut I got was beautiful. I get pedicures there as well and the lady does an amazing job.
Carla Carter
Great workout this morning!
Phyllis Johnson
Love the salon hear. Deborah Anthony is a fabulous nail technician. Added bonus up to two hours free parking.
German Garcia
Even though its a giagantic gym with 3 floors it does seem to get very crowded. I guess the location is great but it attracts a lot of people specially since its close to the train station and bus stops.
karina rosado
This gym is ok but the staff is so so. They also dont have a good viarety of music. Equipment is also scarce and parking sucks. I like the building but the parking lote is always full.
Ben Harris
Busy gym but loads of equipment. Dumbbells of decent weights and loads of bench press stations. Plenty of kettle bells etc. There's also a pool, climbing wall and basketball hoops.
JUAN FIGUEROA
Was there for the first time and the rock wall was amazing. One of the managers David walked me throughout the gym to show me where everything was and the staff were very professional . State is my new gym.
Gerell Brewer
I should say this is the best sports complex ever. Everyone is trying to pump iron and get narley ripped. I like it! Across the board, I love it!
veg mex
I love having a gym in my work area. Friendly staff and awesome personal trainers. Always clean.
Prabin Amatya
I am absolutely amazed by the quality, and amenities available at this gym. Maybe I came from a small town gym, but this has to be the best after doing a tour of surrounding gym.
Darien Akate
This is one if my favorite locations. More than enough room to do your workout even when it's crowded. They keep their machines up to date and are pretty tidy.
Twana D.
I've been a member for years. Live the amenities, the staff are helpful and it's clean. I don't like how the State street facility handles guests.
David Monash
Fantastic club!!! Big, up to date and friendly staff. Jay at the reception was super cool, professional and helpful. Highly recommend the gym.
Shannon Flynn-Dome
I only go for tanning. I went before 9 am one day and the check in desk wasn't helpful other than telling me to wait for the tanning staff to come in. Often times I have to wait for a bed to be cleaned and when I asked about how or if I can turn off the face tan feature, I was told "I don't know". Said a note would be put on my account for another rep to answer. I headed over now, we shall see if I get my answer today.
nicole hicks
Matt was awesome with experience explained detailing of personal trainer and gave me a Tour!!!!can't wait to start
Ashley alebiosu
Great gym for a great price. The fact that it's open for 24 hours is a bonus.
Guy Pinguino
Almost always crowded here and the locker room usually smells bad but the staff is super friendly and helpful and they offer a lot of different services here.
santo domingo
tight space. decent selection of equipment. the group classes are top notch at this location.
Christopher Jones
24hr says enough. Could keep the gym alittle cleaner, but had a great workout.
Jong Kim
Like: excellent new machines and a large selection of equipment. Pool. Price is amazing too.
Dislikes: TOO MANY PEOPLE. SMELLS BAD.
Matt Thompkins
Very clean, and people wearing masks so they were following the guidelines and the staff was really helpful.
Artur Mangov
One of the best location. Huge selection of equipment for legs.
Lino Galvan Jr
Always very crowded and weights are never reracked. You constantly need to hunt for certain weights. The staff is always very helpful and friendly though.
Amy Yang
Overall, have all the equipment you expected of a gym. Some classes instructors are better than the others.
Zach Cronister
Great area to workout with lots of others who are fit and strong! Men and Women alike.
Shari W
Will and reggie are the best host ever! Great customer service! Great personality and very attentive and patience with there customer
Marlene Santiago
Was here 2 weeks ago and the gym was very clean and organized. Staff was great. Great experience
Kimmah Shah Lewis
Great gym, just in need of some cosmetic updates. Helpful, friendly staff and free parking!
Bertha Vargas
Nice and clean well if you check the corner of the showers are not too clean but the rest and the trainers so nice and its a big gym...
Alejandro Mancilla
Great overnight staff, william and Casey really helped me out with some bulking info. Real genuine people, didn’t try to sell me nothing, just gave me some tips.
darrick griffin
It was late at Night🌙, not many people there, used weights with no wait. But they had ran out of clean towels …
Amit Bhoir
This fitness center has all activity like cardio, rock climbing, swimming, yoga etc...
Looks smaller from outside..but big enough from inside...
Teresa Gutiérrez Rubio
You get what you pay for. No frills gym. The price includes a good variety of fitness classes.
Ms Griffin
I love this location but the 2 hour free parking forces u to monitor time. They are usually out of bananas at the smoothie bar
Shawn j
My roommate told me about it and now i have a memebership n ive been goin ever since .my body feels great after the sanna n spa steamroom
Pete Infelise
Gets pretty crowded at peak hours. Cardio section has nice new machines. Mostly clean facility.
Damien Hopper
This place isn't gonna hold your hand through your workout which is fine by me ... They have a great hot tub lap pool and all the equipment you can imagine
Nestor Diaz
It's not bad but bringing a guest is not admitted even if you pay for the +guest membership...really guys?
Brandon King
Well clean. Just have figure a good time for workouts real busy during the day
Charleston Wang
Although having an expensive price, it offers a wide range of gym equipment such as a pool, hot tub, steam room, and sauna.
Nathalie Bass
This a good gym for the value. Certain locations are cleaner than others.
Christopher Kang
Clean and huge. has every type of excercise equipent one could want.
Wale
The only problem with this place is that's it gets crowded and you end up waiting for your turn to use equipment. I recommend not going during rush hour.
Brandon Smith
Go here to work out arms play ball when I'm in the city. The gym is pretty small tho and it's normally packed on certain days.
Ultra Violet Rays
Get always keep the locker room clean at this location! And the steam room is always working when I go in, unlike the Chicago Ridge location.
Lorna Johnson
Gross but homey. No frills, machinery usually in working condition. You get what you pay for I guess.
Joseph Riordan
Amazing gym with state of the art fitness equipment, a spa, a pool, a basketball court and friendly staff
OpticalXray
Great class workout options the equipment is in good shape and they are 24hour love xsport it does a body good😊👍 …
Brandon Bruner
It’s a good gym to get your workout on and go
Too Cool Jarrett
Great set of machines and weights. Good spa offerings. Staff can be a bit rude.
Michael Mathes
Daily work out place it's 24 health club 40 monthly or 15 a week, offering mostly everything.
James Harney
I thought I lost my gym bag. The staff was extremely helpful. They took the time to help me find it.
Lucky Tha Don
This is my absolute favorite gym to come to. There are no limits here and they know how to treat and talk to people.
A C
Decent gym. Love how it's open 24hrs. Lots of machines too.
Samuel Valadez
This gym is too crowded…like sardines or cattle…it’s rough.
Q ThaMac
If you like to work out as much as me XSports is the place to go they are open 24/7.
HealingEnergyChris W.
Very Professional and Friendly Staff Wide Variety of Equipment and Amenities. Excellent Value$😎 …
Omar Ali
nice place a little crowded!! nice staff and people free parking close to target and the gym is always open!!
Lee Bass
After 5pm at this location on Monday's and Tuesday's are the worst!!!! Way over crowded full of jerks!! Best to go at night or when the sun rises
Marcus Patton
State street Xsport is the best out of all that I tried out. Clean & not crowded.
Hiva Nasiri
Clean, big, lots of equipment, parking. The parking is limited to two hours and the middle range weights are very limited.
Vincent Savage Jr
Great facility with a diverse clientele. Danielle's spin classes are awesome.
Phyllis Carter Walker
I love the weight room here! A great place to work out it get crowded!
4ʞ〆ŠMØKÊ
Wish I could bring a guest with me at any time otherwise it would have 5 stars.
Pharoah Exodus
I prefer this Xsport Ive been to a few other but for my personal taste this one is for me ... everything is well kept ..
Germain White
Desk service could be a little better, but just come & mind your business & youll be fine
Ebony “Noseyass” Harris
Friendly staff and very motivated to help and improve body image. Matt and Joey are the men!
Seth Foutty
Very responsive customer service.
Smitha Shivakumar
Expensive but worth the money! Be careful of the various offers they make while getting you signed up, read up everything and ask all the questions before signing up
Beard Latonya (Rhonda)
Friendly staff and clean enjoy steam and sauna space. Not so cramped
Maria Lugo
Great equipment. Excellent trainers! If you want results this is the place to go!
Jay Mitchell
This place is amazing. Clean and huge with so many facilities in a great space and in great condition.
D Bland
Didn't know how much I missed Xsport.
Glad to see you're back in business.
Things are looking up.
Eric Mora
It is a big space and has all the weights and machines I need ... but to be quite honest the place stinks (literally).
Cinque Tang
Good gym for the price, has everything & open 24/7
Kimberly Brumfield
Love this workout gym great people Good Vibes pretty good protein smoothies
Rya Henning-Worley
I am a member here have the best membership they offer here
Jeff Thune
Nice gym and employees. Ample equipment and group exercise variety.
Hiva Nasiri
This place is wonderful, 2 hours parking, great location, a lot of equipment, spacious training area, great great great!
Maggie Taipe
Very happy with the covid19 precautions. Happy to be able to swim again.
Christina Aguilar
Amazing place. Ver good instructors but the people a front desk by rude
Ekaterina Soboleva
Good and convenient gym with all the necessary equipment and facilities.
Giorgi Goshadze
Very good gym with some new equipment and pool
Karl Perina
Awesome staff. They are open 24 hours again
Rob S
Not a bad location the equipment is a little older than some locations
Will C
Has most equipment, still offers towels there.
Subhash Surendran
Excellent equipments, friendly and knowledgeable staff m, affordable price.
Kenneth Reeder
24/7 free parking for 2 hours! Can't ask for more downtown!
Wesley Alexander
Salon & barber: Black men Peaches the barber is a excellent Barber!
Erick Johnson
24hr availability great equipment hot tub&sauna
Justin Bozarth
Pretty good gym, big with lots of amenities
Ben Sriaroon
Dirty and packed... But that's what I was expecting.
Jason Brown
Great work out but going in the morning is better less people.
melelia pitts
great location with many options to choose from also its a rock climb wall
Keke Frank
It was very clean and the staff was very professional. During this pandemic, that is very important.
Arthur Hilliard
24 hrs a day 7 days a week always open for anyone schedule can fit.
jose rios
Awesome clean towels restrooms are clean the pool is great
Michael Geiger
Great hours, but the WiFi is pretty slow.
Kimberly Brown
I took a spin class with Danielle and I loved it!
Eric Marcanio
The best gym I've been to ever
Jenny Nguyen
Was a bit messy... The machines are great but the spacing is a bit strange.
Burb N Bougie
Love this gym. That has a vibe of motivation!
Bionca Johnson
Clean not to crowded and the staff is friendly
Ben Johnson
Avg. gym. Packed in afternoons, but plenty of room in the mornings.
Channon Hare
Sometimes can be over crowded and have to wait for different things or not enough space or equipment
KANDY COOKE
Awesome gym for the time here in Chicago, several locations
Barbie Dela Cruz
Run down machines. This location seems very small to me. Very condense
DORELL WILLIS
NICE GYM LOTS OF EQUIPMENT TO CROWDED
eugene stanley
An amazing place to get healthy physically and mentally without judgment
Missy McMahon
Pretty clean and spread out. It gets really hot though
Elizabeth Kraus
Love this gym! Helpful staff!
Don Mateo
Good Overall
Though, need to fix/update/add some.machines
Michael Geiger
24 hour access and plenty of cardio machines.
Kelly Zebell
One of the most crowded xsport in the city I've ever been to.
Matthew Wetzel
My home away from home. The modifications/updates are great