Reviews of US Passport Office Postal Impressions. (Other) in Omaha (Nebraska).
US Passport Office Postal Impressions
5346 S 136th St, Omaha, NE 68137, United States
Description
Information of US Passport Office Postal Impressions, Other in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.
Map
Open hours of US Passport Office Postal Impressions
Sunday
Closed
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–5 pm
Reviews of US Passport Office Postal Impressions
C T
Just walk in!
It's true that It's almost impossible to get someone to answer the phone. That's because once you walk in, you can see how busy they are! They are super helpful, super fast. I was there no longer than 20 mins to process my passport, with no appointment. During that time 4 other families were processed by 3-4 different clerks. Very fast, very nice staff.
Carmen Andrade
very helpful staff
got my passport process done without an appointment and in a good time.
Trenton P
Do not let the reviews scare you. Both workers were extremely helpful and friendly. In and out very quick. I was actually early for my appointment because I didn't want to be late. I thought I would have to wait until my time but they saw me waiting and called me over.
Mike Webb
Olivia was awesome. She made the application process for our passports effortless. My wife and I were amazed.
If I could give ten stars I would.
Nozomi Hill
Went in to apply for my son's passport.
Two staff were doing passport services and both of them were professinal and efficient. The lady who helped us was especially kind to our 8 year old son.
Karel Ayala
Went to get my passport renewed. in and out in less than 20 minutes, no appointment necessary... Though i had all my paper work ready. Kirk was so knowledgeable and was able to answer all of my questions.
Debaditya Dutta
Went there thrice to apply for my daughters' passports. Very efficient and meticulous staff. Received all passports in timely manner. Would definitely recommend.
Kayla Hileman
After reading reviews I was absolutely Petrified to step foot in the building. I tripled checked I had everything I needed and went ahead and made my appointment. Let me add it was super easy to place an appointment online. I walked in and there was a lady and a man st the counter. They were sweet as pie. Very respectful and helpful on every question and need I had. I was in and out in a very timely matter. I also made a comment about how they had horrible reviews and i was scared to come in. They both looked at me and said She’s off today so your picked a good day to come. It’s ver unfortunate that one Horrible person can ruin it for every employee there. That being said give them a chance they’re not all mean!
Johanna Schubert
By appointment only, which is good to assure that you can be in and out in 20 minutes without a line, but weekend and after hours fill up quickly so expect having to make an appointment weeks in advance.
Service was kind and attentive.
Our home made photos were not accepted by the post office official and had to be retaken at the site for a charge. Here comes the twist: The photo they took got rejected by the government officials 4 weeks later because of red eye effect! (hence the 3 stars)
Carl Davis
Been going for years and customer service has been nothing short of fantastic every time! Also found to be a great please to get your passport done.
At times when I have gone there has been long lines but in each case they moved pretty quickly. So if you see a long line it may be worth sticking around rather than coming back.
Sara Rubin
We had an appointment here for our passport applications. The staff was great! Super friendly, upbeat and efficient. It was a very nice surprise. Nice work!
aaron brown
The first day I went there I would give it 2 stars, seemed DMVesque, nobody wanted to work too fast. I came back a different day and Anita worked us in, with a smile and personality to boot! If there were merit promotions at the USPS she should get 3 or 4.
James T
I use this post office fairly often for work. The staff is always friendly and courteous. Lines cannot be helped at times. I have had an instance or two of a mistake but it's always been rectified. Recommend. One of the better post office experiences I've had.
Caroline P
After initially having trouble finding which Omaha locations I could go to to get my passport application submitted I finally found myself here. I won’t lie, I was frustrated as hell but thankfully Jackson came up to me and told me he could help. He quickly escorted me to the counter and started working on my paperwork and getting everything lined up. He was very professional, funny, and had such a great attitude. I was in and out in less than 10 mins and it was all thanks to Jackson. I came in with a frown and left with a smile. Thank you Jackson for your help!!!
Samantha B
Always go here, employees are very nice. The wait is only long if you hit high traffic times. Well stocked with shipping supplies. Passport was easy to get done. I've never used their PO boxes but they have plenty! Only thing missing is a self serve kiosk.
Jared Sporleder
I had an appointment for a new passport. Everyone was extremely friendly. It was fast and non complicated. I got my picture taken first thing and within a short time I was on my way and paperwork was submitted. Excellent experience!
Paul N
Reading these reviews I was a bit scared, but I had my paperwork all filled out beforehand and Chuck was kind, courteous, and fast.
Angelica Marquez
Fantastic! The staff was friendly and cheerful. They greeted everyone with a smile and worked hard to be efficient. I actually enjoyed my experience at the post office!!
Adam Gaines
Use this location frequently and have had good, friendly service from several staff members. Even witnessed an irate customer handled well on the passport side.
Lacy Journey
The employees were kind and very helpful!
Benjamin Battafarano
All the workers were very friendly, and, getting a passport, I was in and out of there in 20 minutes. Excellent service!
Caroline Mattern
Excellent customer service! Have your forms and copies of ID ready. Done in less than 30 minutes.
Lois Marino
I want to thank Manny for all the help and how he went over and above to help me today. USPS is lucky to have him working for them.
Edward Cunliffe
Nice folks. Got our passport paperwork processed here. Use them for stamps and shipping. Nice extended hours.
Sara M
Everyone was friendly and helpful. Even had a sense of humor!!
Mike Fusco
Guys...make an appointment online...its 2018...its not that hard. Adapt or go away.
Dahlia Doyley
Extremely helpful and speedy service!!
Adam Johnson
Jackson and Chrissy rock!!! Great help!
N O
Very helpful stuff and polite
Kwame Zab Kubila
Because is easy and fast .
Ganda Babae
Mr. Clark the person who process passport application is fast and very nice!! A+++ experience!!