Reviews of Overhead Door Company of Atlanta™. (Other) in Atlanta (Georgia).
Overhead Door Company of Atlanta™
5105 Avalon Ridge Pkwy, Norcross, GA 30071, United States
Description
Information of Overhead Door Company of Atlanta™, Other in Atlanta (Georgia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of Overhead Door Company of Atlanta™
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Overhead Door Company of Atlanta™
Suzanne Martin
Our technician was great! He even spent a few extra minutes Talking through potential garage door upgrades in the future. Overall experience was excellent. Would definitely not hesitate to use this company again. They got us scheduled within 48 hours, did the repair exactly as we suspected and overall a fair price. Thanks!
Steffen Lake
They were able to come same-day that I called, when a broken spring had my truck trapped inside of my garage preventing me from leaving. I really appreciate that they take note of how stressful that can be, and make a priority to take care of your situation. Stan showed up earlier than expected, and was such a kind, knowledgeable, and enjoyable technician. He clearly explained the service, the price, and my options and completed the work quickly and efficiently. I would highly recommend Overhead Door Company of Atlanta for anyone having an issue with their garage whether its a tune up or full repair/replacement.
ken christianson
An unexpected prompt (next day) service appointment after calling to explain the issue. Tech showed up as scheduled (after calling ahead to alert us). Quickly reviewed problem and made suggestion to resolve. Although pricey, new sensor parts did the trick. Second issue was likewise determined and after cost consultation with my boss (wife) that was also done. Time on site - under 1 hour and doors are working fine. Even re-educated about multi door operation from single remote. Great service and tech.
Nancy B.
I highly recommend this company. Everyone from the initial scheduler to the service technician was very cordial and professional. The spring on my door broke and seemed in danger of falling on my car. They quickly dispatched a technician, a new part was immediately ordered and was installed. All was completed at a fair price. Put ‘em on speed dial in your contact list. This is one of those services you will eventually need and you can’t do better.
HDTVKeith
We had 2 doors installed in December 2021, that were ordered in October. The sales process by Scott was great. The initial install was a bit hit and miss. Evidently the tech did not have all the right parts, but never said anything. The only way I knew was a few weeks later I got a call to set up my service, which I knew nothing about. The doors are nice, but over rated. They are almost as noisy as the 20+ year old budget door they replaced. I just made a service appointment as the one door makes an awful banging noise which to me looks like they never did a good job positioning the door opener for the way the new door opens. We will see how the service appointment goes, but I suspect I will wind up redoing some of the they way the opener attaches to the door myself. Considering the price paid I was expecting more. My guess is the doors and this company are not better or worse than most of their competitors.
Mark Conant
We have used Overhead Door for both new installs and repairs. Each and every experience has been excellent. Even when we had some kind of issue, the team immediately took care of it in a display of great customer service.
I've tried other, smaller local outfits only to be disappointed by their responsiveness and lack of resources.
I highly recommend Overhead Door for your garage door needs.
Jimmy Day
Bobby showed up exactly when he said he would and diagnosed our garage door issue almost instantly. Luckily it was an easy fix and even something I can do myself, so he just turned the trip charge into a tune-up service for a very nominal fee.
Very pleased with my experience so I'll definitely be calling Overhead Door again next time we need service.
T.B. Mills
The Overhead Door Company provided fast service when the spring snapped in my garage door leaving me and my vehicles trapped inside the house. I called them at 4:30 pm on a Thursday figuring I might be lucky to get them to come out in Friday. Instead, they showed up within 2 hours and had the springs replaced in 30 minutes. Even the price was reasonable. Excellent service!
Jim George
I'm TOTALLY satisfied with Overhead Door, start to finish!!
Brianna at Customer Service was great! Professional, courteous, and a good communicator - just the type of person I like to have working for me in my company! My service was scheduled for the very next day. Impressive.
Randy, the Service Tech, was experienced, highly competent, thorough, professional, and expeditious. He kept me informed of what he was doing, and identified two installation problems (we are in a newer tract home,) and fixed them both. One was a VERY subtle issue where the door was being overlapped just a little bit by a board above the garage door, causing the door to hit the board before "snapping free." This was what was causing the loud "pop" noise I was concerned about. I could not be happier about the service, and the price for the "tune up" - of two garage doors - was very reasonable. I'd give 6 Stars if I could! THANK YOU!!
Yogendra Joshi
I had a scheduling issue initially with the appointment and Chris came out at a date/time when I was not home. The following morning I received a call from the supervisor with an apology for the mix-up and re-scheduling of the appointment to the original slot. I was extremely impressed with this sense of responsibility by the company. Chris came back at the originally scheduled time. He was extremely respectful, and performed routine maintenance on our two garage door openers, and helped re-program our existing remotes, and two new ones that I purchased. He answered all my questions and took the time to demonstrate how to re-program myself in case the code stopped working. He also re-programmed our outside the garage remote unit. He offered to help out with any re-programming questions. I texted him the following morning to re-program the opener for my wife who was away when Chris came by. He patiently responded to my multiple texts with questions, as I reprogrammed my wife's remote successfully.
Overall, I was very impressed not only by the quality of service, but equally importantly care for the customer. Needless to say, I will be coming back for my future garage door opener needs.
Steve Tanner
Called a few different places and most of them used the same phone service. Overhead door company was different. It took a few more days to get someone out to help but, in the end, we were very happy. Eric didn't try to upsell us on anything and assured us that everything put the springs he replaced were in good shape. Thanks again for the good work.
David Negron
The spring on my garage door broke and I was not able to manually open the door. My car, lawn mower, and trash and recycle bins were trapped behind the broken garage door. I called Overhead Door Atlanta and they were able to send a service team the same day. I was very pleased to meet Stan Tate who is a garage door expert! Stan assessed the damage, ordered replacement springs, and more importantly opened the garage door so I was able to access my car. Stan returned to my house in five days with new springs. He installed the springs and aligned the garage door. The garage door works perfect! I recommend Overhead Door Atlanta and I highly recommend Stan Tate … he’s the best!
Brian Duensing
I didn’t receive a courtesy call when the technician hadn’t shown up within my 4 hour time slot. When he came I wasn’t home so I told him to open the garage and access my opener. When I got there he was putting the last screws to secure the new circuit board and told me the price if that worked. The price seemed steep for a new circuit board since I could buy a new unit for less. Reluctantly I paid since the work was done, but I called a competitor the next day and they quoted me $150 less for the same work. I have read good reviews, but I will probably go with a competitor next time that doesn’t up charge to cover the cost of vehicles, employees, etc.
Mary Wilson
Excellent customer service. Despite unforeseen circumstances that delayed the call, the tech kept us up to date with apologies. He was courteous, knowledgeable , and fixed the problem. Reasonable charges. Have referred this company to two other families and they did not disappoint.
Sarran Marshall
The installation professional was quickly scheduled and showed up on time to accurately assess my garage door replacement. They submitted a detailed quote a day later, cheaper than any other quote I received. I'd surely call them again if needed.
Coach Rich Yankees Baseball Club
Had an issue with my outside keypad. I just couldn't get it to work. I called in, and within minutes, Eric, one of their techs, called me back, and walked me through the process of re-setting the unit, and had my door working again, literally within minutes. He was great. Friendly. We had a couple of laughs, and he was a true pro. All on a Saturday morning. I can't thank him enough. Great customer service. Many thanks!!
Gayle Burnett
Excellent service! Josh, the service technician, was very professional and solved the problem with my garage door opener. I highly recommend this company. I have used them for the past 7 or 8 years for maintenance and new equipment. They have never let me down.
MONA TAYLOR
I was very pleased with the service from Overhead Door. The technician, Kevin, was very professional. He explained in detail his findings with the problem of my garage door, then he explained what it would take to fix it and told me the cost to fix it. I didn’t feel pressured. He did a great job and we are very pleased with the outcome. I would recommend Overhead Door to anyone that has a garage door or thinking of buying one.
Thank You Again Kevin and Overhead Door,
MT
Beth Kroger
In 2006, Overhead Door Company installed my two original garage doors, which have operated very well until recently when the remote and wall unit didn't seem to work in opening the doors. When Matt came to fix the problem, he explained that one door had been left on manual and the other door didn't work because cobwebs were covering the sensors. He charged me only a service fee. This proved what an honest, reliable and reasonably priced company Overhead Door is. Best in Atlanta.
Lona Patel
We had a great experience with Overhead! It took awhile to get an appointment but other than that we had a great experience. Stan helped us a lot and did a great job to fix our garage. I would strongly recommend him!
m w
Excellent customer service, quick response and repairs completed same or next day depending on when you call or schedule online. I have used this Company for years and highly recommend them. The gentlemen who have done repairs have all been professional, knowledgeable and efficient.
Joanne Brooks
The Overhead Garage company did such a good job fixing our garage! The repairman was on time, friendly, efficient. Our new opener is quiet and runs smoothly. So pleased with it!
Jaclyn Lipnicki
Very professional and efficient. Our garage door was bending and was making us very nervous from a safety perspective. They fixed it in less than an hour by replacing the springs and adding a steel bar to prevent it from budging at the seams. They came to the job prepared by asking the right questions in advance and had all parts on hand. Highly recommend them.
Pamela Hefner
We've been using Overhead Door Company of Atlanta for years. Most recently, we had to change the garage motor, which included a new keypad. Only a few months later the keypad began to glitch. Stan, the technician who installed it originally, was dispatched. He replaced the keypad without question or hassle. I appreciate the company's commitment to customer service and quality! Thank you!
Jane Bishop (Positive Interrupter)
I have used this company for years for all my garage door needs. They remain consistent in customer service, knowledgeable and friendly technicians, easy to schedule an appointment and competitive pricing. Thank you Overhead Door Company for your consistency!
Suzanne Morris
I have been using Overhead door to maintain our custom garage door for over 7 years. I have been consistently pleased with the response times and the specialized expertise of the service professionals. We have also had to call them for emergency situations and they have always been dependable.
Elizabeth Schoen
Always professional, friendly, competent, thorough and willing to guarantee their work, Overhead Door Company is the very best. Their customer service is excellent from the first phone call through the repair and any follow up. This is a quality company.
Cherie MacGeorge
I've been using Overhead Door for many years. The recent service call was handled - as always- in a professional and pleasant manner.
Gary was the technician assigned to my call and he very quickly found and solved the problem. I will ask for him in the future. He was excellent.
Debbi Makarenko
The technician was very thorough. He did some routine maintenance as well as checking to make sure there weren’t any other problems after he fixed our issue. Very courteous and professional. Would highly recommend .
Perri Ortiz
Jeff, the vice president of Overhead was amazing! He listened to our concerns and made adjustments where necessary with no problem at all. The technicians were polite and friendly. Our community intends to keep Overhead as our garage door company moving forward!
Joe Burum
Tech arrived on time (sorry I can’t remember his name) and in less than two minutes diagnosed the problem. In less than ten minutes he had it fixed. Yes, it was simple, but I never would have found it nor been able to fix it myself. Then he checked both openers and made sure everything was in order. All for one service call fee. No add-ons, no markup, no dings.
Polite, knowledgeable and professional. I absolutely recommend this company.
Suzanne Beck
My technician went beyond what he had to do. He needed a part which he didn't have on his truck. He said he had another call but my house was on his way home so after that call he would come back later that afternoon and fix the problem. Which he did. Everything is working wonderfully now. I highly recommend the original Overhead Door Company.
Stephen Bentley
I have been using them for years because they are the best. I don’t like having to call them because it means I have a problem with my garage door and that is the worst thing in the world but they make the process smooth and easy. Also they have kept the same technician, Stan, with me so there is continuity and he knows me and my family. Thanks Stan!
Chuck Tanner
Everyone at Overhead Door, from the first conversation on the phone, to the gentleman who came and fixed our garage door were consummate professionals. Trustworthy, excellent service from beginning to end. Our family has used Overhead Door for over 40 years and will continue to do so in the future for all of our garage door needs.
B Wilson
Satisfied customer! My Tech was Stan Tate and he was on time, courteous and extremely knowledgeable. He even tightened my door bell that was dangling due to a loose screw. I will recommend ODC again.
Russell Tippins
He showed up on Sunday and fixed it in no time. I was told I would have a $500 emergency charge (which I would have paid), but the Tech said it was before 6 pm so he would not charge me that. The guy was VERY nice and also did the basic yearly maintenance on the springs, etc… I was AMAZED at the service.
Amique
They came within 2 hours of me calling and fixed my garage. Then Randi came back to adjust my sensor because my garage was not going down and he fixed it within seconds and had a positive attitude & was very personable. Thanks again!
Bart Bartholomew
We've used Overhead Door Company of Atlanta for decades. On a recent service call, we had to replace parts and upon later reflection realized that we had these parts replaced less than 2-years ago. We reached out to Mr. Harold Earls at Overhead and he took care of us very well reaffirming our trust and confidence in Overhead. We highly recommend Overhead Door Company of Atlanta for all of people's door needs.
Jackie Shartilov
Made the appt the day before online. They came within the alloted time. Very courteous and professional. Finished the job in under an hour. Only charged me for the part. Actually had the part! Replaced wires and my entire code box for $130. Also checked the car garage door openers for me. Very happy with the work done! Literally made my day! Will def use them again.
Heather Morrison
I had a spring that sprung on my garage door. I called about 10 in the morning and was told that they would be able to squeeze me in and someone would be out between noon and 4:00 p.m. I received a call about 2:30 p.m. from the technician that he would be at my house at 3:00 p.m. The tech arrived by about 3:15 p.m. The spring the sprung was an extension spring and quoted me the price to replace one and to replace two. I thought it was a different spring, that was more expensive to replace. I went ahead and replaced both springs since they were both over 20 years old and had not been replaced. I did not even have to move my car out of the garage. The tech replaced both springs in about 10 minutes. Fast and accurate. I would definitely recommend.
M Toni
I am happy with the repair to my garage door. The price I was quoted for the issue I called about is the price I paid. Side note-prior to calling Overhead Door I called another company and they charged me almost the same thing Overhead did except they did not fix the issue. I definitely appreciate Overhead Door for their honesty and I will recommend them.
Elois Kelly
I had a very professional service man. He came and started the maintenance on my garage door and in no time it sounded like a brand new door. I mean, because of his knowledge of the work he knew what was needed to get the job done
Daniel Laufenberg
I am very pleased with my visit from Erik and would highly recommend this company for any garage door needs. He went over the maintenance with me and was open and honest about everything I could do to make my garage door last as long as possible. Thanks again!
Lucie Woolery
After a hiccup with the morning technician, we had an excellent experience with Dan Landt who replaced our overhead garage door springs. One spring failed only 3 years after replacement by the home warranty soon after the purchase of our home. Dan was thorough and friendly, even in heavy rainfall. Thank you, Dan, we will refer you!
Jessy Xiques
They were very professional and the job was done well. Our three garage doors are beautiful and we are very happy with how it looks. We recommend them, if you want professional work.
T. Dott
I had an emergency garage door situation where the spring snapped and I had to have it replaced ASAP! I called ODCOA on Sunday morning at 6 AM and a tech was scheduled to arrive between 8-12. He called 30 mins prior to his arrival at 12. Showed up on time. Was courteous and explained what happened and what he would need to do. Gave me a complete price quote with no hidden fees. And completed the work in under 30 minutes! It all worked out and my garage door is back on its track.
Gene Carol Gaultney
We had our garage door opener replaced. OHD ATLANTA was terrific. Easy to schedule installation and installer was very knowledgeable and programmed cars and phones for us. Love our new opener!
Adam Teja
These are the guys to go with. I got two quotes, the other company wanted to replace $1600 worth of parts. When questioned they got aggressive. OHD came over, looked over the door, told me it was just a bent / tight track and how to fix it. I appreciate the honesty. I will 100% use them in the future!
Koslyn FireAngel
.. i waited on Sunday for my scheduled appointment between 10 and 2. About 1:30 i do a follow up to make sure someone is coming and they reported not having me on the books. They try and see if they can get someone out but of course they could not do so. They schedule another appointment for Tuesday.
Monday i receive a call saying they would be here at 12:30 and it's now 1:46 with no call and no show. Gotta love customer service.
I only went with this company because they did a good job the last time i used them but that was pre-pandemic but the post-pandemic effect definitely have mademe change my recommendations on this place.
Christopher Cochran
Bobby Young did an excellent job doing a full tune up of my garage door systems! He was very professional and friendly! 😃. Overhead Door is a great company! …
Charles Henderson
Service was quick and very professional. The technician was excellent. I have used Overhead Door for the 36 years we have lived in Duluth and have always been very satisfied with their service.
Judy J.
Great company with great employees! I’ve had this company work on my garage doors a few times in the past 6 years. Prices are reasonable and if I should need to call someone to work on my garage doors again, I’d undoubtedly call them!
Cydnee Dubrof
Love love love this company. They came within 12 hours of my online request. Stan called before he arrived, fixed the broken spring, took my payment on his phone AND loved on my dogs. Make sure you click on Overhead Door of Atlanta as the first company listed isn't ODA.
Christy Van Horn
Stan is the best. He is thorough, on time, and pleasurable while on the job. He has serviced a door for us and installed one and it could not have been a better experience.
June Bishop
The two technicians who fixed my problem were pleasant and efficient . I was fully satisfied with the service . I will always be careful to get the original Overhead Door Co.
Benji Kurtz
I could not be more pleased with the experience from start to finish working with ODC, and Casey L, my installer. We're in a new-construction area, and the opener that came with the home was 'builder-grade' (at best, to be polite). I wanted a more-rugged, higher-end product that had wifi built-in and some more bells & whistles.
ODC sent Casey out (they actually called Friday offering to send someone out on Saturday morning, three days before my appointment, but I passed and kept the original).
Casey was on-time, professional, friendly, answered my questions and gave me the options that fit the criteria I wanted. He had the product on the truck and installed it then and there in roughly an hour.
I heard about ODC from Dave Baker and the Home Fix-It show on WSB Radio, and I am so glad that I did. There's a reason this company has such high marks - they've earned them!
Mary Long
Called at 4:00p and they were out the next morning at 9:00a! Great experience with Wayne. He was so professional and worked so quick. Highly recommend!
Theron McLarty
I've used them twice, and both times were exceptional, especially in light of how competition exists in ATL today. Unlike a very similarly named competitor, ODC of Atlanta shows up on time, quotes a very fair price, and executes the work without launching immediately into a massive upsell of things you don't need. 100% recommend.
Ted Bodnar
The repair I needed went fine. Only needed two bolts replaced. I was initially taken back when the first comment from the guy was to replace the entire opening system.
I've been using you guys for 20 years. Usually work with Randy Strickland. I guess this guy is his protégé.
Cynthia Graham
The tech called to ask if he could come early. He arrived, assessed the issue, repaired and advised it was under warranty so no charge. Excellent customer service.
david ross
Excellent service. The technician arrived within the window and diagnosed and reprogrammed my opener quickly. He also explained what I did to cause my problem.
Mahender Reddy
This company installed 4 garage doors for our new home in Marietta, Ga.,done a very good job. When some rodents ate the rubber insulation to one of the garage door, they came back and replaced it promptly.
Carel Erasmus
Service is good and timely, but their products are extremely overpriced. I realize the callout fee and labor are included in their prices, but next time I would rather try and do the work myself before I break the bank by calling them.
Darrell Belcher
I appreciate the technician's integrity. I had no idea as to what was going on with the door. It was moving erratically. The technician could have taken full advantage of the situation. It turned out to be a simple repair.
Paul George
I love my new garage door opener. It's so quite! Gary did the installation and everything went according to plan. Job well done.
Kevin Freeman
This is the second time that I have used Overhead Door this year and both times the put come was predictable and I have no complaints. One repair in Conyers and the other at my home in Snellville.
Jamie Gardner
Mark, the technician, gave us additional helpful advices with the garage door. I really appreciate it! He was as well very prompt and really knew what he was doing.
Terry Lee
Tech was knowledgeable, gave good recommendation to repair options, professional, and went over and above to sync my car to the garage door opener.
Doug Schendel
This is a job that went exactly as I expected. Great communication, showed up on time, completed on time, doors were exactly as ordered, no surprises. Look great, work great.
Lybie Bacote
This Company is very professional and very efficient. The Tech knew and understood the problem immediately. I highly recommend Overhead Door and they will be my first choice from now on.
Y Park
Professional and reasonable rate.
I'm pleased with the services by technicians from Overhead Door. I will definitely call them again in future.
C Cooperwood
I always have a great experience with Overhead Door. The technician was timely, skilled and courteous. I recommend this company since they consistently provide excellent service.
Jason Moore
I am so disappointed with my visit. While scheduling was good and the tech arrived in the window, the pricing was sketchy at best. The price of one spring replaced was multiple hundred dollars. Ridiculous. It was like the threat of a return visit for a working part pushed me to spend more than I needed to. $100 more if I replace both springs. If I have to come back it will be another several hundred dollars. The prices felt like just want he wanted to tell me. Said they were standard but there was no for with prices, website or tablet with app that showed me any "standard prices". Also, offered a part to fix where the door connected to the opener arm. Then when he brought it from the truck told me it would be $50 for a part that looked to be $20 retail at best. Yep way more than I wanted to spend for 2 springs. Next, my garage door is screaming when it opens and shuts much louder than before it was touched. Lastly, one spring of the 2 replaced, looks twisted and cranked when compressed while the other looks straight.
I have filled out 2 surveys.
UPDATE- manager called. Sent a tech back out to adjust door. Tech was very nice. Manger said they should have offer to show me the standard pricing they carry with them. Also offered to help me feel like I did not overpay. I declined and just thanked him for calling me.
I feel better about this company now.
Mary L.
I was pleased to speak directly with a human being when I called the phone number. Same-day appointments were not available when I called just before noon, but my request ticket was flagged as a priority due to my car being trapped in the garage. I received a call about an hour later to offer me an appointment window that afternoon, and Stan the tech called me awhile later to let me know he was en route. Stan was courteous and efficient and had my garage door repaired and working in short order once I approved his quote. easy payment via credit card with an email receipt. Recommended, would hire again.
I Love Paws
Excellent, Professional Service! Ryan took care of our garage problem! Thank you so much! Tricia Wilbanks
Runa Saha
My garage door was not opening fully. Overhead door quoted me a price and was clear. Ryan ordered and replaced hinges and springs and did it quickly and efficiently. He was also super friendly. I would absolutely use this company again! Thank you Ryan and Overhead Door!
Takieya Jones
Overall I had a very good experience with using this company. I was able to book an appt on a Friday for the following Monday. The technician that came to my home was very nice, knowledgeable & was able to resolve the issue. I gave 4 stars because the tech was a few hours behind schedule & no one contacted me to notify me he was going to be late. Other than that, great service & I would recommend their business.
Sharon Billington
I just had a great experience with Overhead Door. They were able to come quickly and give me a very honest assessment of the issue and present a reasonable path forward. I won’t hesitate to call them again. Also, I appreciated that the original technician who looked at my unique issue referred me to Senior Tech Stan Tate—I respected the original tech’s honest assessment that a more experienced tech should weigh in, and Stan was awesome in explaining everything to me.
Joan Jolley
We had a spring break on the garage door and trap both vehicles. The people at overhead were very sympathetic to our plight and sent someone out the same day. He was very nice and had it fixed in about 30 minutes. The price was cheaper than another company I called.. Call Overhead door anytime they are great.
Lala Armes
Casey showed up after normal business hours to fix out door that had come off of the track due to an issue with a bolt coming off. He was efficient, friendly and honest. To be honest, he could have told me I needed a whole new door and I would have spent the money. I appreciate him not trying to give me the hard sell and fixed the issue with minimal time. I also appreciated that he was concerned with safety when on the ladder, parking and wearing gloves.
Brenda Tran
Excellent, friendly and efficient service from Stan Tate at Overhead Door. The panels on my parents' garage door were falling apart with gaps near the bottom. Within minutes, Stan fixed the panels and ensured the door was functioning properly. He also checked the other garage door to see why the power was not on and helped re-program a remote so both doors were functioning again. This is my third experience with Overhead Door and I'm thankful to have a go to company that I can trust and treats me with care.
Sherry Peterson
I have used this company twice. Once to repair a spring on an old door and more recently replace the motor and keypad. The quality was excellent, the attention to detail was appreciated. The two individuals who install the motor drive belt and keypad work in a quick manner. I highly recommend and expect the pricing to be comprable
Sharon Howe Mongrello
Thank you Overhead Door Company of Atlanta and also to the two employees that came and put on a new door seal on the bottom of our double garage door and made adjustments so our garage door would work better when we are opening and closing the garage door. They completed the work promptly and we definitely would hire Overhead Door Company of Atlanta if we ever need them again!! If you are having problems with your garage door needs give them a call today!!
Josh McKelvey
Fast and easy service. Arrived on time, completed services requested and even made recommendations for the future life of the product. Cost was same as quote over the phone. Stan Tate was the technician and I would highly recommend him and Overhead Door of Atlanta.
Pete Pappas
I had a garage door spring break and reached out to Overhead Door Company of Atlanta. I have used them in the past and they were always quick to respond and helpful. They sent Eric out immediately. Eric was fast and proficient and had my spring replaced within 30 minutes. I highly recommend ODC for all your garage door needs.
zeeenat charlie
Chris did a great job repairing my garage door! He was very courteous, professional, and completed the repair quickly. I highly recommend him & Overhead Door Company of Atlanta!
marshall fox
I found myself in a real bind. A technician came over right away! And sooner than I had hoped. The tech worked through the heat and corrected my problem. Went way beyond what I expected. Great work and a great team.
Wayne Pledger
High quality and extremely professional! Will definitely use again! Thank you Dan for your help! Doors are operating much better and actually sounding a lot quieter than normal!
Andrew Sarazua
It happened on a Sunday…. Couldn’t open the garage door. Made one phone call for them to come Monday but they came the same day! The door was repaired and stayed working like new! Best of all they are very reasonable!
Google User
The technician was extremely knowledgeable, personable, and accommodating. The technology and durability of the hardware itself was first class! Overall a very excellent experience with a acceptable price tag!
I would highly recommend this company for anyone in the future.
Marylee Polino
They were so quick to come out to diagnose what was wrong with my old, tired, noisy and shuddering door. While I had hoped it would be a fix, it ended up being a full replacement. They didn't hard sell me, but clearly explained what the 'band-aid' fix would get me vs biting the bullet and replacing the whole thing. Yes using them is more than DIY at Home Depot, but I know we didn't want to mess with DIY. So we picked a date for the replacement (unfortunately that appointment was 2 weeks out), and when that day came, a great tech came out and quickly replaced the door, its hardware and the opener for me. The new door is now insulated, quiet and has windows (such an improvement on the dark old garage). I've now had it for 3 days, and love it! Thanks, Overhead Door!
Traci Gerdes
The employee was great to work with and did an excellent job. I would have given 5 stars but I had to wait an additional day because of available workers. Fortunately, no cars were inside the garage because a spring broke we could not manually open.
Tommy Daniel
After several attempts to work with multiple staff at ODCA, I reached one of the VP’s, All issues were resolved! Unfortunately it took a while and several errors did occur but in the end the company did right and addressed my issues.Thank You! My revised star ranking is now 4 stars….Update since original post…A few things did happen but no resolution was offered, the Manager for the entire residential section called, told Harold my whole story he was to investigate and call back, that was 10 days ago…Once again this company not living up to what they want us consumers to think, they say on their website Reputation is everything, don’t believe it….Secondly you see the response at bottom of my post mentioned they wanted me to send a valid contact number, I did and haven’t heard from them yet either!…I had to pay another company Precision of Atlanta to put in another opener even though ODC of Atlanta installed the original and it was under warranty…..I am disappointed to have to write this review, but the public needs to be made aware of the problems this company is having. I have a complete door opening system with this company that is less than two years old. I have also had two other properties that used this company in the last 12 years. A drive cog broke in the opener unit and may need replacing though it is less than two years old. This company sent a tech here a week ago and charged $231 to Not fix the door. He pulled the operator unit off the wall determined the part inside was broken. Said office would get quote on repair cost. They didn’t call all week, finally today was able to talk to customer service they said couldn’t get quote because supplier wouldn’t tell them the price( sounds like they need another supplier).But not call me all week is unacceptable. For them to have a new system installed at my house that won’t last two years is unacceptable. I am looking around for other companies now that wants to work with me and put in a reliable system. Overhead Door of Atlanta does not have a reliable product or timely service to offer customers at this time.
Marissa Williams
They were able to come out within 24 hours and it only took about 10 minutes for the repair. They were right on time and great communicators. Highly recommend!
Sandra S.
Great customer service; friendly and courteous technicians. They explained everything thoroughly after the garage keypad was installed. Will definitely use them again!
Michael Wright
Tech arrived on time. Was very knowledgeable about my situation with my garage door. He had all of the needed parts to complete the needed repairs. JOB WELL DONE!!!!
Elaine Stephens
Scheduling was convenient and quick. Technician was very polite and knowledgeable. Described my options clearly. Programmed my remotes in no time. Made sure I knew how to work each door before he left. Will use again.
Carol Henderson
Timely. Excellent service. My technician worked with my schedule and worked quickly and efficiently to address the concerns. Will certainly recommend Overhead again!
Andrea Kaestner
Very professional and great service. Pricing was given as soon as the problem was detected. The pricing was very fair and the work was excellent. I highly recommend Overhead Door Company.
Dianne
The representative sent to repair our door was efficient, knowledgeable and such a pleasant, professional. We will use Overhead Door exclusively from now on.
Andy McNeil
Incredibly efficient service to a garage door I thought needed replacement. Quick, thorough and great door service company!
Gloria Coble
Fixed the problem and explained how to keep it working well. Answered questions and did not try to give me a sales pitch on something that wasn't necessary. He also came within the designated time. The door works like a charm. Thank you!
Keith Evans
Overhead door scheduled me immediately for service call and resolved the issue.
Technician was very courteous and professional.
Keith
Lynn Page
Top notch company. Schedules appt, calls when on the way. They put in a whole garage system for me with the keypad opener etc. I was very pleased
D Campbell
I have used this company for many years. From original install in early 2003 to just recently. My service calls are few and far between due to the quality of Overhead Door products. The response is immediate, courteous, and informative. The repair is done right the first time! You the customer are important to them. Highly recommend.
Adam Barker
One of the springs/coils on my garage snapped. I attempted to fix it myself based on using a few YouTube clips. The situation only got worse and, at times, dangerous. My wife, after two days of letting me try it myself, finally convinced me to call a professional. I hesitated because my neighbor paid a tremendous amount to get the same issue fixed. I called Overhead Door and they came out early the next day (a Saturday) and fixed everything within 30 minutes and charged me $400 less than what my neighbor paid to fix his. The technician was not arrogant and very friendly. He was kind enough to even make me feel better about what I did accomplish and he did not "upsale" me on anything. In 2022, this type of efficiency and kindness is extremely rare. I will definitely turn to them first for any future issues.
William Brooks
We've been using Overhead Door now for a number of years and they have been a solidly good and reliable company for us. Just used them again last week during the holidays for an emergency problem with the garage door. They booked us for the next day and the problem was diagnosed and solved. The technician was skilled and well spoken and did a wonderful job for us. Good company!
James Leonard
Overheard Door has been great! I used them to replace my garage door motor a couple years ago. So I didn’t hesitate to call them to replace the big springs on the side of the door. The service was fast, and a lot less than I expected. I highly recommend them if you need assistance with a garage door issue.
Richard Brewer
Joe came out quickly to fix my garage door that got damaged. He fixed my garage door fast and gave me some tips on any issues to look out for down the road. he didn't try to sell me on anything unnecessary and was in and out within 45 minutes. And the price to fix was very reasonable and lower than what I was expecting. I would highly recommend Overhead Door and will definitely be using them in the future!
KARI
My Home Warranty company had sent out a different company that then disappeared and didn’t follow through. I very easily scheduled an appointment with Overhead Door - They we’re on time, courteous, professional and actually taught me a few things about my garage door to keep it running smoothly - I will never use a different company. Overhead Door Company of Atlanta is consistent, high quality and fairly priced.
Greg Hitt
I have used Overhead Door Co several times over the past 25 years and they have always exceeded my expectations. Great customer service at a great price.
cocha2001
Great service from the initial call to the actual repair, I can perceive their customer centricity.
The technician was very honest and transparent about the repair approach. He went the extra mile and added a couple of screws to our bottom panel and showed us the functions to make sure we were satisfied. I would definitively use them again.
If your garage gate needs some work Overhead Door company is the way to go.
wendy mehta
Nick was fantastic! Was thorough and efficient. In addition to resolving the issue we called about, he checked all the doors and even fixed a few things I didn't realize were in need of repair. Very impressed!
Sean Park
Amazing! Technician was running late due to a larger job ahead of ours. Got to our house and diagnosed things really quickly, fixed it in less than an hour. My wife and I felt bad because he then had to turn around and drive another 45 minutes away due to an emergency call at 9:30 at night.
Highly recommend and will always use for any garage door needs!
davon robinson
Quick response great communication, they worked around my schedule and the cost was affordable.
Over all I am very happy with the level service provided. my garage door is working like new again.
Richard R
From the very first interaction with Overhead Door, the experience was very positive. They scheduled the site visit for the first available appointment, the technician (Scott) called me when he was on his way. He arrived on time and demonstrated professionalism as he did the repairs. Technician was obviously very knowledgeable and highly skilled. The repairs were completed in a reasonable amount of time and at a fair price.
I am totally happy with the service experience and would not hesitate to recommend Overhead Door Company.
B K
Scheduling appointment was easy and did not have to wait for an appointment time. Our technician Stan was on time..actually a bit early.. efficient and knowledgeable. He was happy to help us synchronize our doors with our vehicles and answer our quest. Stan is very personable and a great representative for Overhead Door. We have used this company for over 20 years. Always great service! Our business will continue with Overhead Door!
Kelly Logue
The overhead door company has been a staple in our family forever. My husband and I now have a home of our own with two garage doors. We needed some help with the sensors and the online remote operation. They sent out a technician on Sunday at no extra charge. He fixed everything except one opener was having trouble with the wifi signal. We are very pleased with the service and will always be using them in the future.
Custom Haines
Showed up early. Tech listened to my concerns. He was able to fix what had been wrong since the doors were installed in short order. He did not try to upsell or overcharge. Very reasonable price. Great service, fair price.
Jeremy Spence
Had a great experience with Overhead Door Company. Schedule a service visit. They provided a reliable quote in advance and were actually able to complete the work ahead of schedule. The technician (Nick) was very kind and thorough. Will be using again in the future.
Robert Perez
Update: April 2022
Ordered a new garage door and trim to convert a carport to a full garage. Sales rep came up with a great design that complemented the house. Installers were very quick and the new door looks amazing. Very happy and highly recommend - again.
Original Post
I've used them several times over the years for repairs and replacement. They are always prompt, efficient and courteous. Highly recommend.
John Burgess
Timely - tech showed up right on time and fixed my garage doors very quickly. Money well spent. Service technician was professional and courteous. Would recommend and use again.
Joan Henry
The whole experience was pleasant. The office staff was pleasant, personable and helpful. The technician was punctual, knowledgeable, courteous, helpful, I can’t say enough about him. A very delightful experience. Rare these days. Thank you very much.
Louis Bry
Exceptional service, even after the warranty period expired, they promptly came and resolved the issue. Job well done 👏 …
Demitra Bryant
I needed my doors fixed/replaced ASAP. The gentleman kept me updated with his arrival. The estimate process was very informative. He arrived within his scheduled window time, but still communicated his ETA before arrival. My doors were replaced within 2 days from the day of the estimate. Extremely professional with quality results!
Robert Martin
Excellent service! Randy was the technician at our home and he was very knowledgeable. Approached the assurance and very experienced. Was in and out in no time. Will definitely use this company again.
Ricky Stewart
The experience and service exceeded expectations. The scheduling process was easy and the Technician arrived ahead of schedule and was extremely knowledgeable. The repair was done timely and of good quality.
Queen Akua
UPDATE: I'm adding two stars because the supervisor who contacted me was very kind and the technician who repaired the door (McDaniel) was too. They both agreed that the company's stated internal policy was NOT followed in my situation, and that I should have been notified about the delay and a new technician should have been dispatched. It was still outrageous for me to wait this long for a repair to a relatively new door, but it is what it is. Also, shame on the company rep responding to the review as if I'm making this up.
ORIGINAL: I have now been stuck in my home for two days because the door this company installed (less than a year ago) is broken. I have spoken to eight different reps and had a no-show appointment. This company is trash. Avoid at all costs.
Ted Moradi
I have used Overhead Door Company of Atlanta for close to 15 years. They are the best in business. Chad has been taken care of my garages at my home and my Mom's all along and does a fantastic job. Great company!!
Jim Wilson
We have done business with them for many years, always done great work. We recently had a new garage door installed and it quit working. Called them and it turned out to be a broken wire from the door opener to the sensors. Cost me $130 for a repair I thought should have been in warranty. Guy who came out was great and professional. Only complaint is the warranty issue.
Followup: Overhead called me and we discussed the issue. They gave me a partial refund.
Cheryl Teague
I was able to gat an appointment within a couple of days and on a Sunday!! The technician arrived on time and explained what was wrong and provided a couple of options with the associated costs. He was professional and courteous. It didn’t take him very long to complete the work and I was pleased with the outcome. I would have given 5 stars, but they did not take the old parts with them. I would recommend them. The prices were competitive - just make sure they take the old equipment.
Nazer Buck
I love Overhead Door! They always do an excellent job and they are quick to get the job done. I don't usually like their prices but their work is guaranteed until a certain point and I feel very confident with that.
Mary Nickelsberg
I couldn't be happier with Dan's work. We have used Overhead Door three times and they have managed to save our very old, solid wood, custom garage door every time. He already had everything he needed to replace the broken springs on my door. And he's awesome to chat with, too, which is always a bonus.
John Moore
I greatly appreciate the most recent service I received from Overhead Door. I was having problems with the door coming off the track. Although it did take a few visits to get the problem fixed correctly, it was fixed and the cause of the problem was clearly explained to me. It is an old door. When I have to get it replaced, I will be contacting Overhead Door.
Mona Henderson
Our technician (Monsioh) was wonderful! He was on-time, knowledgeable and provided a great option to stay within our budget. We have an older home with two garage doors that were both having issues. We were operational in a few hours and good to go. Thanks so much Monsioh!
Lance Hubbard
Have used Overhead Door several times and they never disappoint. Reasonably priced, punctual, and professional.
Rosa Walker
I was concerned that Carlos was doing the install alone. No problem with the service but a part was not operating correctly before he left. He immediately put in a request for a replacement part. The part that was bad proved not to be the problem. A coil was the culprit. Once the new part was installed (the Very next day), all is fine. My garage door works perfectly fine. I was referred to Overhead Door from a Dear Friend. She highly recommended this company. I am Now Highly Recommending them also.
Lisa Foster
Excellent service! Repair man was on time, knowledgeable and prices were very fair.
Would definitely recommend this company.
John Wells
I want to thank you all for sending Marcel Holcombe to repair our garage door. He was courteous and professional. Give him a raise! He is 5 stars!!!!
Bruce Patterson
The tech was awesome! He called 30 min b4 he showed up. He reprogrammed my key pad then inspected my door, tightened the hinges and springs then lubed everything door good as new!!
Febe Leiva
One screw from our door spring detached from the wall and our door stop working due to the ceiling being low inside the garage. We called and they came out and corrected the spring placement for us on the spot within minutes. Thank you Stan.
Jabberwocky
Scott did an excellent job of explaining the issue with the springs and replacing them. He made sure the door was in proper working order and sprayed moving parts with silicone. Very professional and personable. Excellent service.
Hyonchang Yi
The garage door was broken.
The staff made the reservation as soon as possible.
The technicians did the job quickly and accurately.
Very satisfied.
Sharon Clancy
The repair was person was on time and great for everything he did to make the door like new he was great 👍 …
Bryan Rathke
They did a great job. I am a repeat customer and highly recommend them to anyone looking for a garage door or opener.
Kirk
Great service. Quickly fixed my opener with an option to replace in the future. Stan was on time, knowledgeable, and friendly.
robert blue
If it wasn't for me selling my property and the buyer had a inspector to examined the property. I through the little noise coming from the garage door was wear and tear, my door is 5 years old so I called Overhead Door Company to come check out my garage door and after the inspection and greasing down my garage door is very quiet now. I will never forget Overhead Door Company when I need a garage door look at. Very reliable and affordable 👏 and easy 5 star 🌟.
Sixxtoo G.
A great job on fixing my electrical situation with my garage door....Very satisfied with the technician and Knowledge of the work he preformed.....
Ethel Hopkins
Dalton was an excellent diagnostician and excellent repairman as well. He knew exactly what the problem was with my overhead garage door that was not opening and closing properly. He ordered the faulty part and promptly repaired my door. He was very polite and thoughtful from start to finish. I think Overhead Doors is a great company to use, and I will continue doing so! I give them a 5-star rating!
Leslie Pettis
I called Overhead Door for a repair to both of my garages. My builder (DRHorton) didn't install correctly. Kevin (don't know last name) was AMAZING! He fixed those doors so fast and showed me exactly what was wrong with them. I called on Friday evening, and my appointment was on Monday morning. The whole process was painless, and their prices are very reasonable. I'll be calling them very soon for a brand new install.
Robert White
Nothing but positives from me for Overhead Door Company. Despite being already booked for the day, they were able to fit us in, same day. Their technician was very prompt, texting us on his arrival time, and completed the repair very promptly. This is what good customer service should look like, and we heartily recommend Overhead Door Company of Atlanta!
Will Phan
Very professional, knowledgeable, and efficient. Every installer they have sent are really friendly and are focused on fulfilling your repair or quote needs.
Previous experience: All onsite questions were answered immediately about my multiple options for repairing or replacing my garage door. I felt zero sales pressure and given my experiences with Overhead Door Company I am happy to support them for all future maintenance (I have used their services 3+ times over the last 10 years) and would happily recommend them to anyone.
carla ross
The rapid response to my request for service gave me a great deal of comfort. The repair was done in a professional manner. I was extremely pleased with the outcome. I was surprised that Randy cleaned the floor in my garage with a blower. I appreciated the quality of service and the care given to my concerns. I highly recommend Overhead Door.
Belinda McIntosh
Overhead Door was responsive and prompt in scheduling a service appointment for me when my garage door opener broke three days before the closing date on our house. The technician who came out, Richard, was very helpful and kind. He immediately diagnosed the issue and told me what had to be done. I appreciated his experience and professionalism. The service was completed on time and I was extremely satisfied.
TVBC Studios
My experience with Dalton @ Overhead Door Company was great. I had done some research via YouTube and through am industry professional and wanted to have my Genie Side-mounted Opener installed. Dalton provided me with additional education on how the openers work in conjunction with different garage doors. He didnt come across as pushy or leading me to upgrade, but I decided to after he explained the features of the newer top of the line Liftmaster and I was SOLD! I love the camera feature and the amazing LED lighting. I'm 100% satisfied. I highly recommend Overhead Door Company!
Vette Guy
Been using ODA for more than 2 decades and always an excellent job. Work always done right first time.
Brandy Lazzara
Amazing customer service, got us in right away. They serviced all of our garage doors and it made a world of a difference in the sound and movement of them. Technician was super friendly and knowlegable. Highly suggest!
Harold Koon
The technician was very helpful and did a great job. Even found some discounts for my dad :)
Scott Haynes
Great company! If you need a garage door fixed I'd not waste your time calling other places because you won't beat overhead door company prices or service. I was expecting to spend $1000 +to get my garage door fixed but the guy come out and called me about an hour later and said I was fixed and charged me less then $200. Like I said you can't beat that!
Chris DeLuca
Setting my opinions aside , everything was great. Our tech. Scott could not have been anything better. He was excellent and attended to all our needs.
Also, Harold Earls treated us with tender loving care and made our visit a nice one. I am a long timer with Overhead Door and intend to continue to be.
Chadwick Tucker
We have used overhead door company many times and have been pleased with their service.
Barbara Panton
Agent on time as stated
Courteous and kind
Explained all so we could follow
Definitely recommend him to friends and family.
Lori DeSilva
Dispatcher was very knowledgeable about my options. As we were out of town, a service call needed to be later in the evening when we would be back. They were able to accommodate us. The technician was very professional and worked to complete are issue in no time at all. I do wish they would have been able to offer a coupon however there were none. Even a senior discount would have been nice.
Sharon Rush
The technician (Jason) arrived on time. He was extremely informative and efficient. My garage door was repaired and all 5 cars were programmed in less than 45 minutes. I highly recommend this company.
randall thompson
Installers arrived as scheduled. Work was done quickly and professionally. Installers were polite and personable and explained before hand how the job would be done. Before leaving the job site, they patiently explained and demonstrated required maintenance to keep my new door operating smoothly. All warranty information was explained in detail.
Sarah Rust
Overhead Door is fantastic. Our door broke on a Saturday morning, and they were able to work us on Sunday afternoon. The technician was very polite and thorough. He explained the problem and fixed it immediately. We know we were in addition to his last booked appointment, but he was happy to help. Very happy with the service from phone call to repair.
J Sheppard
Amazing!! My door literally went off the rails on a Sunday. We googled and noticed they’re open on Sunday. Called thinking I’d be making an appt for Monday or Tuesday… they were at my house within 2 hrs of calling! Took an hour to fix the door- I felt the price was very reasonable. Amazing experience and will definitely use them again if the need arises.
Norman Baur
Overhead door is a great company! We have used them for over 20 years to repair and now install a new garage door. Response to issues has been unbelieveably quick - even on a weekend! Prices are reasonable and the service by the technicians is top notch. They are friendly and informative as well. I highly recommend them for any garage door issues.
Simon Kim
When my garage door broke, I got a new motor shipped from the manufacturer. I contacted several companies and most of them wanted to sell me a new unit. I told them my unit is only 3 years old. I had Overhead Door come give me a second opinion and a rep named Corey based out if Athens, GA diagnosed the problem right away (door malfunction). He also did have to replace the motor and the unit works just fine now! I appreciate that he did not sell me something I did not need. He was very nice, professional, and definitely knowledgeable with the system repair. Thank you again!
Stuart Cross
On time and careful. Helpful observations and finished the job promptly. Gave some productive suggestions. All good. The craftsman was professional, he kept the work area clean and was polite and friendly. I have used Overhead Door Company before and will use them again. I don’t publicly recommend very often but I highly recommend Overhead Door to all.
Tim Langley
Our tech took his time and did a great job, and then explained to me what it was that he did.
Dean Benton
Our technician, Alex McCurley, did an outstanding job. Not only did he resolve the issue I called about, but he also identified and fixed an issue I wasn't aware of (door not staying open when disengaged from the opener). In addition, he gave me tips on how to properly lubricate the spring and hinges. Greatly appreciated.
Joanne Davis
Great service — came same day I called . Knowledgeable service representative fixed problem quickly and checked everything to make sure door was working! The young man who fixed the door was top notch and k de what he was doing ! Great company !!!
Bible Study Fellowship GA Men Distance Satellites
The person (can't remember her name) that answered my call was kind, courteous, and professional in providing a quote and scheduling my repair. The service tech was equal on all accounts. He was prompt, professional, and went about his job with skill and experience that gave me total confidence my garage was repaired completely. Highly recommend ODCA as a local company that delivers quality service for a fair price.
Lynn Savage
I had a positive experience with this company. I damaged the garage door and it needed to be replaced. The appointment was scheduled quickly and a new door was ordered. The technician Carlos Sanchez arrived during the appointment window time and expertly installed the new garage door. The new door is much quieter than the builders grade door. Carlos took the time to make sure there were no gaps on the side or bottom. I could not be more happy with the new door and installation.
Laura Beasley
Had to make an emergency call on a Sunday to assist with a garage door opener install. Someone was on-call and available to come out that day and was there within the hour. Chevy was fantastic. He went over and above the install, he also made a repair and adjustments to our garage door which were unplanned. He was mindful of our safety and was quickly able to fix what needed to be done. His professionalism and expertise was outstanding. He coached us through next steps and also assisted to set up and walk us through unexpected wiring issues. We were grateful that he was on-call for our service that day. Truly outstanding service. Highly recommend Overhead Door company of Atlanta. And if given a choice, ask for Chevy!
F Mccrady
Came out within 2 days of my phone call, arrived early (with a phone call to make sure it was ok), quickly identified and remedied the issue, helped me lubricate the joints of my door. Very satisfied.
Gary Adams
Excellent prompt and courteous and professional.
Prices much less than competition.
Highly recommend
Melodie Hoff
The service representative arrived on time. He assessed the problem and determined that we needed a new garage door opener. He removed the old one and installed a new one. He did a good job and we are pleased with the new one. He was very professional, knowledgeable and efficient. We would recommend Overhead Door Company.
Mark Shaver
Gosh, what a great experience! I emailed Sunday afternoon that we were having problems with the keypad on the side of our garage door. I don't know how they did it, but they confirmed our appointment within minutes for Monday morning before noon! I didn't catch our technician's name, but he was really good: warm and friendly, yet very professional. The keypad needed replacing, and he was in and out in literally less than fifteen minutes. Really a good experience! Thanks, Overhead Door Company of Atlanta!
Kristy A Reeser
My garage door spring broke and Overhead Door came out to fix it right away was very pleased with their service
Crystal McCall
I will definitely use their services again and highly recommend. The Overhead Door Company’s tech was very friendly and knowledgeable. He was very thorough and his explanation of what was going on with my garage doors. The service provided was affordable, effective and fast.
Glenn Weintraub
Half of our garage door collapsed and they sent someone out same day, within four hours, which was on a Saturday, and a Holiday weekend. We were afraid the entire garage door would have to be replaced but their technician managed to repair it, and then serviced the part that hadn’t collapsed to make sure it wouldn’t in the future. The work was professionally done, and the price was so much lower than we anticipated, especially because of the rush job and holiday weekend. If you are looking for an honest company to service your garage door, look no further…
Rebecca Higginbotham
Whether it’s an emergency or simply a service call the friendly people at overhead door have been awesome in our experience. They’re responsive, timely and our jobs were taken care of quickly. And the 3 times they came to our house, all of the reps were knowledgeable, customer service oriented and extremely friendly. I’ll continue to use them and refer them to friends & family!! No doubt.
Sarahlee Discordia
The door was fixed quickly and professionally! My only issue would be the time it took to arrive at my house, but I know that cannot be helped if your repair personnel are busy! But, Overhead has always serviced are garage door and do a great job! I would always recommend!
luisa rutledge
We had a little mishap and our garage door got jammed. Tech was fast and friendly!
Darrell Williams
The tech arrived a little late. Once he arrivedhe was knowledgeable, friendly and efficient. He made sure I fully understood the smart features of device and warranty information. The price quoted was the price I paid. Will definitely use them to install remaining garage openers.
Al Hopper
From the initial sales contact through the final installation, this company did an outstanding job! They provided great up-front explanations of options along with samples along with services quote that contained everything we needed including removal of old door! Installer was one of the finest people that has ever worked at our home. Besides his friendliness, his professional approach to everything to make it ‘just right’ was appreciated! We made a special call to management to advise them of this employees excellent work skills. The door works perfectly, looks great, seals well from the outside, much lighter, insulated, and is no longer an eye sore from our 35 year-old rotten wooden door. I would HIGHLY rate this company over any other!
Charles Warner
Had a cable snap, came out same day I called. Fixed it for a reasonable price, quickly. Wasn't an emergency but still able to come out on the weekend and get my door fixed. Also recommended general maintenance to increase the life of my already old garage door. Would recommend.
Catherine Carrigan
I have an 80 year old house with an odd shaped garage door. The salesman was highly knowledgeable. The service technician arrived on time and did a great job! Another company with a similar name tried to hoodwink me. These guys are the real deal and will do the job properly!
cherry chrissy
Our experience with Overhead Door Company of Atlanta was exceptional. I have never had such a quick/painless/inexpensive contractor visit as theirs was.
Corey was superb. We called and he arrived the very next day, on time, completed the work in under 45 minutes and was pleasant as could be.
The cost to replace our garage door spring was fantastic and the quality of the work was superb.
Would HIGHLY recommend these guys
Rebecca Duncan
The services received was excellent from start to finish. My initial call to the gainesville ha office was handled expertly with helpfulness and kindness. The person assisting me to set up service appointment was knowledgeable and from my feeble description of the problem was able to determine what the problem was. The service technician had installed the actual door opener originally and I know that he is totally knowledgeable of the mechanics of the garage door and opener. He is punctual and explains exactly what he has to do and the cost. I am definitely a brand preference customer based on the integrity of Overhead Door Company. I have had service at least four different times and
have always been satisfied with the persons that responded to my calls.
Ernie Wright
My recent service call provided by OVERHEAD DOOR was, as always, was superior by far, in comparison to other door companies. I'm glad you're ought there.
Maan Jokhadar
It is unusual for me to post public comments on companies but I’m impressed and happy with my experience with the overhead door company. I scheduled my appointment online and was able to get a technician over the following day. They were able to fix the problem quickly and attended to additional concerns I had in a timely and professional manner.
Sandra Heard
My technician was very knowledgeable and also informed me if other potential issues as he troubleshoot the motherboard.
Michael
I have used Overhead Door over the years for service and installation at my prior and current house. The workmanship has always been solid and communication with both staff for scheduling and the on-site personnel have been good.
I recently had my spring break and they were out quick to replace it at a reasonable price. The man who came out to do the install was polite and did some minor maintenance on the door and track at no charge since the spring replacement was quicker than expected.
Overall, they are a company that has a specific focus, are very effective in what they do, and are easy to work with.
Deborah Chambers
My garage door started having a "mind of its own." Very scary. My new door opener is an upgrade and so quiet. My technician also pared it with my car for great convenience. Highly recommend their service.
Brandon Hilliard
The tech arrived on time and he was very knowledgeable and friendly. The tech explained how to set up the online garage door monitoring.
marci grady
Great service that fit my schedule! Reasonable rates and very thorough. Made sure all wheels were adjusted and oiled, track was secure, after changing torsion springs- the original problem.
Randy McAbee
Arthur replaced our garage door opener with a new Liftmaster. He provided fast and expert service, and made all remotes on house and vehicles work perfectly. We are very pleased with the installation.
Micheal Blalock
I scheduled my appointment they were on time and even programed all of our cars and remotes
TY James
Installer convinced me to buy a new unit after he fixed my old one. I am now very upset because the new unit is such an amazing upgrade, and joy. Why didn’t he tell me about it years ago? If you need their services, ask them about the new legacy opener. Worth 4 times the cost if you ask me. Love it!!
James Fernandez
Quick, quiet and efficient. Barley knew they were there until I had a whisper quiet door to open.
Bill DeLamater
The Technician, Erik Ruhl, came in and very quickly diagnosed the problem and immediately got the replacements springs and all of his tools set up for a very efficient repair.
He then like lubricated the rollers and hinges and completed the job by adjusting the door for proper operation. Excellent service by an excellent technician.
We had requested a technician from a prior repair, Monsioh Doh, for the repair. He was off that Saturday.
These two technicians have demonstrated the excellence that customers hope for when repairs are required.
We will request either of these technicians for future repairs.
Erica Pitts
Randy came to my home to replace a few panels that had gotten damaged on my garage door. Not only did he do an amazing job fixing the broken door but also did some small maintenance on the other door. He even clean out the spider webs in the corners of my garage with a blower. They definitely have a customer for life.
William Middleton
This was an annual inspection on the first anniversary of the new door installation. The Service Technician was everything that I would like in a Technician...bright, articulate, and knowledgeable. I will see you again next year!
J Rose
Not only did I get an appointment the day I called, but since it was an easy fix and within the first 15 minutes, he serviced the garage door as well. I would recommend this company heartily.
Patricia Durdin
Wonderful garage doors & openers. The company is a pleasure to work with. Everyone who came out was polite & knowledgeable. I highly recommend this company. My borther-in-law recommended them to me.
Mary Jane Bates
Service was scheduled and came out within a couple of days. Fixed the problem at a very reasonable price!
Liz Hendrick
Just had a new garage door installed. The door is exactly as advertised; the installer was very professional, efficient and was kind enough to help me set the remote keypad. Excellent quality, installation and support. Would recommend this company highly.
April Jackson
I needed my garage door opener replaced. My technician was Randy. Installed with no problems. But in the next couple of days my garage door began to open and close on its own. I called Randy, he walked me through some possible fixes. Worked temporarily. I called again and he came to my house and was able to troubleshoot the issue, which happened to be the remote from my old opener. I did appreciate Randy very much because he was extremely knowledgeable and patient and available. He understood that I wouldn't feel safe without a proper functioning garage door. He made sure things worked and if I had any more issues, he would gladly help.
S. Thompson
This brotha came by and immediately was able to stop the squealing from my garage door. I’m appreciative. I will call them for ALL of my garage door needs. Thank you!
Margaret Ducloz
We’ve used Atlanta Overhead Door for the 26 years we’ve been in this house.They never disappoint! They are Professional, Pleasant and very accommodating…We wouldn’t call anyone else. They recently replaced our garage door openers and our only regret is that we didn’t do it sooner!
harold watson
Service tech was great. He fixed the problem caused by another installer
Tadahisa Matsumura
The technician showed up as made appointment and replaced garage door opener so quickly. It took about 90 minutes or so.
I’m satisfied with them and can recommend.
David White
Always excellent service. Every tech that has visited my home has been friendly, professional and knowledgeable. Visits have included repairs, checkups and, currently in progress... storm door estimate/sales and installation.
My experience has always been outstanding and I highly recommend Overhead Door Co. of Atlanta.
Update 1/6/20: Storm door has been installed. Tech arrived on time and completed work within time estimate. I’m very happy with it. Chris did a great job.
Shane Yahn
What a great company with great customer service. I have uneven concrete on my garage floor which made installation complicated. After the garage doors were installed, I wasn't happy with the way it looked. This company sent out their best rep three times to fix whatever I didnt like. They made sure I was 100% happy. It's not often you get such great customer service these days. And on top of that, the doors are very high quality and look superb. I am a very happy customer. Don't hesitate to use Overhead Garage Door Company.
Duriologist
All of our wireless garage door openers have been acting up over the past couple of years and I'd finally had enough. Scheduled an appointment with Overhead Door for the following weekend (only a couple of days away), the tech (super nice and friendly) arrived, replaced and programmed all openers, and did maintenance on our garage door, all within 45 minutes. This is exactly what I've come to expect from Overhead Door and why we've been with them since the 90s. I highly recommend Overhead Door of Atlanta. A+++++
Evan Williams
Overhead Door was great for a quick repair to a broken spring on our door. They were out within 24 hours (would have been less but my schedule was jammed) and the technician was friendly, knowledgeable, and very clear on the work needed. He was done with the repairs in no time and even did a little extra on some areas he saw. Just to make sure we were in good shape before he left. We’ll probably even use them to replace these old doors with new ones in the near future.
Ted Hatfield
The technician who serviced our garage door--the main spring had broken--was prompt, pleasant, and professional.
He did a good job, cleaned up after himself (and was fun to talk with, too.)
Five stars.
Mary Lock-Brooks
Great service, technician arrived on time and very knowledgeable! Will recommend to family and friends
pajdesign
I had a mishap with my garage door late in the evening and placed a call to Overhead Door the next morning. I was elated with their expedited service request (got a same day appointment right away) and great customer service. The tech arrived and conquered my fears...my garage door was promptly repaired and I received a great quote when I advised the tech that I wanted to order a new door. They came to my rescue quick, fast and in a hurry. Overhead Door = Right on Time! Thank You!
Suma Kannan
Excellent Service !! Monsioh from Overhead door helped in replacing our old garage door motor and associated hardware. They are reasonable. Some of our remotes didn't work with the new motor so they offered free remotes for the same. Monsioh quickly finished the job and did all clean up. No complaints !! Thank you Overhead Door. I will definitely use them again
Anita Carter
The technician called 45 mins before arriving as I had been instructed. He showed up, fixed my door and was out rather quickly. He was kind, and extremely helpful. Excellent customer service!
Matrix Leadership
Called Overhead Door Company to inquire about pricing on springs for garage door. They quoted us $25.00 above previous quotes but they arrived within 48 hours of garage door springs failure, they brought the RIGHT SIZE springs, no fuss or issues, the Installer was SUPER courteous and knowledgeable and within 1 hour my gargae door was repaired. No hassle, no price change. Great Service. You need to try them for yourself.
Kelvin8r
The technician was very knowledgeable and knew exactly what was wrong with the garage opener. He even gave me some tips maintenance to prolong the life of my garage doors. Very professional young man. Very happy with the service and will be calling them again for my garage door needs.
John Falco
Excellent, prompt and reasonably priced. This was not my first experience with Overhead Door Company and they have consistently provided great service to me at different locations.
krista gilbertson
After lighting bolt hit in my backyard, my poor garage door opener died. Several people recommended Overhead Door. Daniel S just left my house after repairing my garage door. He arrived in the time window, and called prior to coming. He did a thorough job, and answered all 4356 questions I asked. He was friendly, efficient, and professional. I am very grateful to have a working garage door!!! The price was fair, and the service was excellent. I highly recommend Overhead door.
Melissa Busscher
We had a very aged Overhead Door garage door opener and needed service/new unit. I was able to schedule and have a brand new unit installed within 4 days. The technician who came out was extremely professional and was able to complete the work efficiently. Great service.
Kristin Bush
I had what I thought was a badly damaged garage door. I read the reviews like most of us do before deciding to call Overhead Garage. I rarely take the time to write reviews but they were amazing. I initially reached out to their customer service team. I was stressed about the damage that had occurred, they were so kind and extremely professional with setting expectations. It thankfully worked out that the technician could show up the same day in the pouring rain, and he was incredible. I thought I could need a full replacement & it ended up being a minor repair for my aluminum door. I wish all companies treated their customers this well. I feel lucky to have found them. Thank you!
Manbir Khurana
Very customer centric company. Focused on client satisfaction. They don’t nickel and dime for small things. The technicians are very well trained and professional.
Lawrence Hendricks
The technician called before arriving to let me know what time to expect him. When the technician arrived he look at what had to be done and let me know what the cost would to fix my problem. The technician was knowledgeable in placing the garage door back on its track and made sure everything pertaining to the garage door and opener functioning properly.
I highly recommend Overhead Door Company of Atlanta for all your garage door issues.
Tom Madison
My experience with overhead door in Atlanta and the service technician we know (who’s been to our home a few times over the years) has been fantastic. Always on time, pleasant, reasonable and willing to share downstream advice. Yes, I recommend them.
Patricia Jackson
From answering my frantic call from the onset of my garage door mishap, sending a service tech same day, reasonable pricing, scheduling and follow-up, quick service, friendly techs and finally a brand spanking new door installed quickly and efficiently… I have nothing but a raving review! Great experience and thank you Overhead Door!
Drew Warner
I conveniently scheduled my service online and got a confirmation back within minutes. The technician Joe was on time to my house and did a fantastic job fixing my garage door opener. He was able to replace the motherboard in the unit verses replacing the whole thing which saved me a ton of money. Also reset my garage door openers and installed a keypad outside. Very fast and efficient. I would highly recommend Overhead door company if you need your garage doors repaired or replaced.
North Fulton 62
Overhead Door Company came out the day after we requested a service call. They were prompt and within the time frame they had given us.
Their technician Dan did a great job. He was very professional and courteous. He solved several problems that we had been dealing with for quite some time. All garage doors are running smoothly.
Ken Bagley
Great job by the installation crew. All were efficient, friendly and professional - but especially Carlos, our lead installer. And when we had a bit of damage in one of the panels during shipment OHD was quick to schedule a repair. I would recommend OHD of ATL to any and all!
Mauricio Silva
On a Sunday Morning I noticed a loose support for the door’s coil. I immediately send an email mail with pictures about the issue. For my surprise I got an answer first thing Monday Morning and a tech stop by in the afternoon to fix it.
I am very satisfied with the after installation service provided.
Mauricio Silva
Allison Byrd
Overhead Door Atlanta is the only company we'll use for our garage door needs. They are quick, reliable, reasonably priced, good at what they do, and they provide excellent customer service. We've used them now for maintaining and replacing garage doors on two different homes over the years, and have never had a less-than-stellar experience. Highly recommend!
2inaboat
Mathew R. was a pleasure to work with and took time to explain all of the garage door options available to us. He quickly returned phone our calls and scheduled service promptly. Vitally was very knowledgeable as well. Installation was done professionally Highly recommend!
Parwitar Wilailux
They were superb both customer services, and installation/replacement. 24 hrs call service. I had the new garage replacement scheduled within a week, temporary fixed my garage door on next business day, fast quoted on my door replacement, and fast/on-time on new door installation! Feff Bowen did a perfect job on my new garage door, explained everything before and after, cleaned up, and made sure that I got all info about my new door. He was professional, had great skill, and on time. Happy with my new garage door!! Thank you!
angelina ramirez
Great experience! This company made the process very easy to raise my garage door. There customer services is A+.
Adria A
We had to utilize the emergency services as our door broke down late afternoon and we had to leave the next morning. The tech that came out was not only prompt, but also knowledgeable, friendly (especially considering the inconvenient timing) and explained the pricing to us in a way that made sense. He completed the work quickly and the price was fair considering the short notice and the time of the call. Would definitely use again and recommend!
Sharon Siegler
Any time I have had a problem, they come out the same day I call them! They are always able to fix the problem, explain what is wrong and what they do to correct it in terms I can understand! Their techs are professional, courteous and friendly! The person I talk to on the phone is also always pleasant and professional as well! This company may be the only company in existence that does their job right 100% of the time! Their rates are reasonable as well! Love them!
Erin Butterworth
Highly Recommend!! Came next day, office called to confirm, tech called when on his way, and was very professional and courteous when arrived. Definitely using them in the future. Even signed up for yearly preventative maintenance because of the experience.
Tracey Hollabaugh
Had to replace my 30+ year old automatic garage door opener. The technician was excellent in laying out the different options and costs and helped me pick out a model that met all my needs including my budget.
Installation was done on time and with high quality. I definitely recommend them and will use them again.
Dan L (SAM Myles)
Great service, and great product. Two new doors, look and work great...price around $3000, which was what was expected. They replaced the doors, rollers and changed the spring mechanism so that now the door opens quietly and smoothly. The installer was prompt and courteous and did excellent work. Not sure why you would call anyone else. Rare to find such a great professional service.
Dianne Ferguson
Professional technician. Knew problem immediately and repaired. My husband and I were happy with outcome. If repairs are needed in future we will call Overhead Door. 😁 …
David Green
I called them just before Memorial Day when my garage door would not open. I assumed that I needed a new opener and requested they come out as soon as possible. They got us taken care of the Tuesday after the holiday and determined that what we needed was a new spring rather than an opener. Saved us about 50% on the cost. They showed up on time and worked quickly. I appreciated the honesty - they could have easly sold me the new opener as well.
Carol Culberson
This is my second experience , (two different issues)using Overhead Door and both times they have been great. After explaining the situation the scheduler sent a tech right away. Chris couldn’t have been nicer. He replaced a broken spring, and did a “check up” after I had asked him to look at two hinges. The price was very reasonable, quick service, explained everything when asked. I highly recommend.
Olivia Marr
Overhead Door is a great company to work with in getting a new garage door. They remained very patient and flexible with my changing install schedule. Layne Fields did a professional job of installing my door with no problems at all. He was very patient again in working around a couple of environmental challenges and kept his cool throughout -- an asset to the company. I like the company calls ahead the day before and day of to keep you informed as to progress, arrival time etc. Everyone there is very courteous and customer-focused.
Dan Benardot
Great experience. Competent, pleasant, and quickly corrected the needed problems. Highly recommend.
Keith Fisher
Just had 2 garage door openers replaced. Overhead Door did a great job. Erik was very professional, suggested the perfect model for my needs, and did an exceptional installation. He also took the time to explain some setup features and answered all my questions.
Kasia Sutton
I called one day, made an appointment for the next day. Technician came, very nice and polite , finished work within 45 minutes and I paid less then $100. That’s what you want from any company- quick and efficient done job, that won’t cost you arm and leg. Very pleased.
Larry Lipman
My Overhead experience was excellent! Eddie came on time, explained everything clearly, and went to work immediately. I was impressed with his courtesy, professionalism, honesty, and no pressure attitude. I will definitely call this company again!
Becky M
We have used OVERHEAD DOOR for years. First, they replaced our garage door, and now, for years have serviced our door. Last week, we had a visitor who tried to improperly open the door and broke the 'spring'. Within a day, Stan T. was here, as promised, and corrected the issue. We are always happy with the professionalism from the staff that greets you on the phone (and knows you from your number), to the great team that leaves us with an Excellent end result! These folks are the very Best at what they do!
Jan Nichols
Our technician was prompt, professional and knowledgeable! Our garage door is quieter and runs smoother than it did before he came. I would highly recommend this company! I forgot to mention the repair cost was reasonable.
Fred P
Serviceman was prompt professional and most important did NOT try to oversell his services. Fixed our garage door and got it up and running in under 1 hour. And when the Serviceman realized he had recently been out to service our 32 year old Garage doors....he checked his records and informed me that the repair work he just did was covered under Overhead Garage Door Atlanta’s warranty!!! He could have easily just charged me and I would not have thought anything about it!!! Overhead Garage Door Atlanta are the garage folks I always call because they respond quickly and get the job done! There may be cheaper services out there but none as reliable....thanks guys!!
Dana Powell (D)
OHD did a great job installing our garage doors and they look and perform very well. They are so quiet that the dog cannot even tell we are home until we start up the stairs since she does not hear the door anymore. We highly recommend OHD, they are the best.
Claude Carruth
Great service. Came out on a Sunday and replaced broken springs. Very professional, competent and pleasant young man. Have used OD for all my garage door needs for over 35 years. They are unquestionably the very best choice.
Susan Kyle
Very happy with this experience. The technician and customer service representative were both very pleasant, knowledgeable and professional, answered all our questions. From the phone call to get an appointment, to having a working garage door was very quick and easy. We were very impressed at how quickly we got an appointment. Will definitely refer our friends to Overhead Door Co.
Tora Ross
I had a spring that need to be replaced. I called another garage service company and the technician did not show up or call until after 9:30 pm. I had to follow-up with them around 7:00 since my appointment was after 6:00 pm. Needless to say, the service was poor. I found Overhead Door and was absolutely pleased with the service from our technician, Seth H. He was not only prompt and arrived within the appointment time but was early and waiting until I got home. It is really hard to find both, experienced technician and great customer service. He was very knowledgeable as well.
I will definitely call Overhead Door again. Great service and knowledgeable technician.
Thank you Seth H.
Sujatha Hariharan
I had a great experience off the bat speaking to
AJ who went over the options and pricing. She scheduled my service appointment. She was so professional, pleasant to speak to and thorough. The following day Sergio came out to install our new garage door opener. He was so professional, quick and very nice. He was done in less time than he expected. He showed me everything that he did. I highly recommend using Overhead Door Company of Atlanta.
Holly Bowler
We got two new garage doors from Overhead Door Company of Atlanta and they are awesome! Everyone was very professional and our installer, Jeff, was great. They are top quality. We had another bid for inferior quality doors at a higher price. We are so pleased and highly recommend this company.
Chuck Cape
Overhead Door is our go-to for all Garage door repairs. Over the years, they have serviced our doors a handful times. Everytime, they have provided service that was on-time, cost efficient and most importantly, quality. I highly recommend Overhead Door.
Cece W.
They came highly recommended by our neighbors and our technicians, Chevy & Danny did not disappoint. They gave clear assessments why our door was making that horrible noise & made quick work of the repairs. Thank you for doing an impeccable job!!!
Matthew Keller
After having a ridiculous quote from a competing company, I called Overhead Door. They were 56% cheaper than the other company. The installer was professional and very competent. He got the job done and done well. If I have any more garage issues, I won't hesitate to call Overhead Door.
William Price
We had issues with one of my garage doors, and it just happened to be my wife’s door 🤷🏽♂️, I called overhead garage door of Atlanta. The person who answered the phone was great she listened to my issues and said I can have someone to you in the morning. The person who came was excellent. He really knew what the problem was just by looking at the door from the outside and sure enough it was exactly what he thought. He repaired it in a matter of minutes and we are very pleased. We will continue to use OHDATL for all our garage door needs !
Ben Cotton
Let me preface this review by the fact that I have not written a google review For any business in at least 2 years. My experience with Erik at Overhead Door was outstanding! He showed up on time, explained what needed to be done, performed the repair, answered all my questions and then he went above and beyond. He educated me on preventative maintenance that I can do as well as alerted me to some things I should take care of myself with my garage doors that will prevent me from having to incur costly repairs in the future. Professional, yet personable service is what the customer experience is all about and he hit a ‘home run’
Don Foster
My experience was great, our gentleman was on time and diagnosed the problem and corrected it immediately. He spent time with us explaining the functions of our remote opener, which we appreciated. The name Overhead Door, gives meaning to service and quality.
TunerATL
Overhead was my first call! I called to get a quote on having an new garage door installed. Not only did a receive the deal of a lifetime, but 2 weeks later my custom door arrived. The techs Trevor, Jeff , and Tony Arrived on time, prompt, and courteous. They explained the process and assured me they would have it all done in a few short hours. The guys were very professional and well mannered. All of my questions were answered during the process and they went above and beyond to make sure I was satisfied once. I would definitely recommend this company to anyone looking for a new door, remodel, quote, install, or anything DOOR related. Special Thanks to Trevor,Jeff, and Tony! Keep up the good work!
Tim McMahon
Richard did a great job repairing a broken cable and replacing the switch that was causing the garage door light to malfunction. Everything works perfectly and he was very courteous and informative about the work that was done. We definitely like the work these guys do and found the charges quite reasonable.
Reuven Travis
We are very happy with the service and the door we selected. Really refreshed the look of our house.
Bonnie Morgan
I contacted Overhead Door in the morning and they were out and my garage door was fixed by that afternoon! And the tech that came out (Corey) was very nice and did a great job fixing our door! Thank you for the quick response and getting out just as quick! HIGHLY RECOMMEND!
Mac Martirossian
Great company to work with. Service tech Monsioh is world class in his product knowledge and addressing service issues.
RONNIE ALLEN
We had four services calls in the last two weeks and Overhead Door was by far the best experience we received. The repair guy was outstanding, he call to inform me he would be here in 15 minutes, was here in 10 minutes, he came in surveys the problem and did the repair. Great work and outstanding customer service. I Would recommend Overhead Door in a heart beat.
Milton Mom
Overhead door was fabulous. I had 2 openers and a keypad replaced. They were on time and got the job down right the first time. Danny G went out of his way to help me program my car and assisted when I was unable to get the app working. Very happy with the overall experience
Sam
I accidently backed up into my garage door crunching the lower panel. I called on a Sat, and they had someone out Sun to assess. They quoted only what was needed to fix the door, and they had it done on Wed. One of the BEST service experiences I've ever had with any company!
Trevor Roddy
Randy S. from Overhead is great! He’s knowledgeable and he was able to install my garage door opener, program my remotes, connect my garage door to the app, and install my keypad garage opener properly and quickly. He’s professional and you can tell he’s committed to providing outstanding service to all of his customers. I’m a new homebuyer and I am grateful to have had Randy come out to my home and install my equipment. This guy knows what he’s doing. I’m happy with the service I was provided. Randy at Overhead Door Company of Atlanta is the tech you can count on to do the job right the first time.
Ucebia Wilson-Woodley
Overhead Door Company is great. I just purchased my 1st home & I’m glad the builder installed the garage door from you guys. It didn’t come with a garage door opener so I scheduled an appt. for the same day I moved in . Everything went smooth, the tech was so nice & efficient. He explained everything I needed to know about my garage & opener. Also the price was great for all that I got I would recommend them to everyone.
Entra West End
Professional and knowledgeable. They had my doors repaired least than 2hrs.
Damon Miller
Professional company, called ahead when on the way. Pointed out what was wrong, how they would resolve it and prevent it from happening again. Awesome experience. Highly recommended.
Beth Ferguson
We purchased 2 new garage door openers (from chain to belt). New door openers are quieter and really like the Wifi/tech additions. Chris did a great job with installation (informative, to-task, timely, etc).
Edward Courtney
Bobby did a great job repairing our garage doors. He was courteous, knowledgeable, and expedient.
Bill Ash
Long story - short. One of my Genie garage door openers suddenly stopped working after a recent storm. The first company I contacted recommended I contact Overhead for repairs. I called on Sunday to scheduled the repair for Friday. The tech, Jason Trammel, showed up on time, quickly diagnosed the problem and replaced the opener's circuit card and wall console. Then he helped me reprogram my remotes, including my car. Jason was professional and through. He made quick repairs and made me a customer of Overhead for life.
Ted Hooper
Great experience! Not only fixed the problem but checked the complete door operation, made adjustments, replaced a broken hinge, lubricated and re-programmed the openers in both vehicles. Arrived on time, very knowledgeable and cordial. Have total confidence in calling Overhead Door for any future issues.
Lenora Williams
We had a minor issue with our garage door that this company installed awhile back. Our appointment today was absolutely fantastic. The tech Chris Sena not only arrived when he said he would, he made sure the corrections were to our satisfaction completely. I do recommend this company/installer.
Gary Mavity
The spring broke on my garage door Saturday night. Arrived on time on a Sunday, gave me a repair quote very quickly and finished the job in under an hour. Very professional and the price was reasonable. They charge the same whether it is a weekday or weekend.
Charles Dolan
Showed up on time. Quickly fixed the problem and went above and beyond to make my garage door run like new. Best pet was the price was fair for the quality workmanship.
David White
Overhead Door has provided all of my garage door needs for over 25 years including the installation of a new replacement doors twice over the years. I have found that they always provide very good service. Their insulated garage doors work very well and have a nice clean attractive appearance. After recently installing a new garage door for me, they replaced one of the panels for no charge die to a small dent that I discovered in the original panel. I would recommend Overhead Door Company to anyone needing replacement of or maintenance or repair of a garage door.
Cindy Stroman
From the kind voice on the other end of the phone when I called in a panic, Overhead Door gave us 5 star service. Our door had been damaged at the bottom and we feared we'd have to replace the entire door. They said they could repair it by replacing only one panel. The part was ordered and they completed the work the next day. Both guys that came, one the day of my call, and the other to perform the work to be done, were polite, thorough and explained exactly what they were doing and how long they'd be. Just a really pleasant experience!
Stephanie Henke
Overhead door was great. Our old garage door opener broke and the technician was able to come out the next day and offered to either fix the old unit or install a new one. We chose a new one and he was efficient and it has worked great since install. Would use them in the future if we have any needs.
Dion Downs
Excellent and speedy response. Door toward not operable, technician fixed it quickly and without extra charges. He was also able to replace outdoor opener keypad for a good price. Good customer-oriented service, very knowledgeable and well-spoken. Glad I chose Overhead Door.
Michael Lee
Had a non emergency door spring/cable break. Next day tech within one hour was able to repair and lubricate my 20yr old garage door. Works like new! Very professional and customer oriented company. Highly recommend.
Terry Kelly
Called Overhead Door out to my house for preventive maintenance and the technician was great! He checked out both doors, lubed the moving parts and returned both doors to their quiet as new condition! Great experience!
Nyssa Green
Great company! Pam & Kathy were great in setting up my appointment, which I had to change a couple of times, but they did not mind. Seth is my guy! He was so efficient, and nice to my doggies! My door is working great, actually better than before. My only complaint was there was no way to put a tip on my credit card. I'll definitely use them again!
Ray Neault
The technician was very knowledgeable and patient with all my questions. He had the job done in like 45 mins to an hour. I would recommend this company to anyone.
hutis williams
Same day service. Excellent and professional service given by the customer service representative and the technician.
Patrick Ryan
Great service. Garage door issue (spring failure) diagnosed and fixed promptly. Tech explained why the repair recommended was the best long term option.
Betty Johnson
This company is awesome! The young man that gave me a quote was on the money when he told me when they would install my door. At precisely 8:00 on the time they said they would be in touch, I got my call. At 9:15 the technician, Hunter Depner, was installing my door! The Overhead Door Company of Atlanta is the best! The employees are professional, knowledgeable and so very courteous! Thank you for a wonderful and uplifting appearance to my home! The door looks beautiful!!!
Amanda Palmer
We were in need of garage door repair (one of our cars hit it leaving the garage) and they were prompt and professional. It was easy to make an appointment. The technician did a great job. The cost was reasonable. We were so pleased to have our garage door fixed and working again.
Catherine Stanford
We required a new spring for our garage door and the Overhead Door Company Technician came out the same day we called and was the professional we expected. We have always had wonderful representatives from Overhead Door and appreciate his assistance! The cost has always been what we were quoted and is always fair with NO surprises.
Thank you.
Evan Hairston
They got me in earlier than expected, identified all my problems and fixed them effectively. Very satisfied with the work.
Judi Perez
Eric very knowledgeable and provided helpful advise.
And didn’t try to sell me.
Marquez Reed
Amazing Customer Service. Technician was on time and very knowledgable and friendly. Due no fault of Overhead Door, the outlet for opener was a bit too far. Issue resolved using an extension cord and technician did a great job of blending the extension cord so it wasnt dangling or unsightly. Provided one flat rate and even provided a 2nd remote!
Esther K Morantz
It's a real pleasure to write a true stellar review when things don't go as planned!
We ordered new exterior doors for our home through Overhead Door. Unfortunately, something went wrong with the order and the front door that showed up was all wrong. After a moment of all around shock and confusion from everyone involved, the issue was professionally acknowledged and a solution was immediately identified. They had to come back a few times to make some adjustments (we have an older house and things settle). Every time they showed up, they were friendly and professional.
The correct door is now installed in our entryway. It looks absolutely perfect, and opens and closes as it should. Overhead Door of Atlanta did a fantastic job!
Ron Skopitz
OHD was great. They came out and gave an estimate with no pressure and were very patient for my request of multiple options. They were able to install within 3 days. The internal team was very helpful. The installers did a great job - the door is beautiful and silent, very well installed (and I am very picky), and they left the garage is much cleaner than when they got there. Probably paid more than I would have with a smaller outfit, but I definitely feel like we got what we paid for!
Eric G
Great job by these folks they replaced two of my garage doors and the openers. They were competitively priced, on time and the technician really new stuff. New garage doors On time, on budget, and delivered professionally. I highly recommend these folks
Rebecca Koch
Well, when one of our garage doors was backed into (I won't say which one but I will say that it wasn't the one on "my" side of the garage ;0) the day before we'd be going out of town, I was fairly certain we'd have to leave it as closed as possible (which wasn't very closed) and hope for the best.
But, when I called Overhead Door Company of Atlanta, the dispatcher put in an emergency request (based on the fact our home was unsecured without a working/closable garage door), and promised it would be secured before the end of the day.
I was also certain that we would be able to use the garage door and that it would have to be replaced asap. But, once again, I was wrong. The repairman not only got it working, he got it pieced back together enough to be functional and even gave me an estimated time frame of how long I could wait before spending the $ to replace both doors (because they really needed replacing anyway...the accident just hastened things a bit).
He also gave me the price for several different options (which were considerable less than I expected, based on what I was seeing from the big box home improvement stores) and how long I could expect it to take for each option and what would be replaced in the process. So, I'll also be ordering our new doors from Overhead as well.
Overall, a wonderful, prompt and effective experience. I would highly recommend them.
Greg Owens
We had an older wooden double garage door which needed replacing. The service tech helped us select a great door and a separate service install tech came out a few weeks later did a perfect installation. We got the two sides steel door with thermacore insulation. We are very pleased!
Eve Long
Prompt service and my technician was very experienced and kept me totally informed
Gabriel Benzur
Very professional tech. Made the repairs quickly and both doors are working fine. Overheard Door installed them many years ago. OD has performed all maintenance since then
Kirk Filer
I had to have both of my garage door springs replaced and needed to install new safety cables for the sides of the door to wind the door. Overhead Door came highly recommended and they did a great job. Spencer Jackson was my tech and he arrived on time and was very professional and courteous. He worked quickly but also explained everything he was doing before he did and answered any questions I had. He removed the old springs and safety cables and then installed the new ones and put the new springs on. He made the job look so easy, even though it is a difficult job to do safely. He finished everything for the estimate he quoted and I was very happy. Spencer exceeded my expectations for the work he did and I would highly recommend him to anyone needing garage door springs/cables repair or installation. 5 stars.
Mark Avera
The customer service rep was vary helpful when I called for service. She was able to get a service tech out within a couple hours. The tech was very professional and had my door fixed within an hour. Best part is it was no charge as it was a warranty issue with one of the springs that was replaced a couple years ago
Joy Williams
The techs that solved our problem door opener were professional and efficient. We would definitely us Overhead Door again. We have already recommended them to our friends.
Cheryl Brent
My garage spring split in two pieces and my car was stuck in the garage. I contacted Overhead Door and recieved same day service. They arrived within 2 hours, fixed my garage door and it is working perfectly. Thank you for understanding and providing excellent service with the phone operator and the technician
Abigail Kamishlian
The technician was very professional and arrived within the time designated for my appointment. He notified me 30 minutes before he arrived that he was on his way. Installation of the Overhead Door Anywhere product was done efficiently and looks great. We had some trouble with getting the remote feature of the App setup as the directions are not great in the literature provided. Howevr, called customer support and the person was very helpful. Overhead Door technician patiently stayed until I could get the App working on my phone. Great experience.
Patricia Dooley
Great service, technician here in less than a day. Nick was friendly & explained things well. Very happy with work that was done & door is smooth & quiet.
Dennis Francis
Overhead Door Atlanta did an impressive job with explaining the various garage door options and availability. The Tech visited the residence in a timely manner, was very professional and took the trouble in explaining all the different options and features with garage openers. Overall, very satisfied with the customer experience.
Edgar Torbert
This was an annual maintenance service that expanded to repositioning one rail so that it would not obstruct fully opening a garage cabinet door. This was a flaw in the installation of the door a year ago that was not noticed on the day of the installation. The correction was made as a warranty item without charge and completely to my satisfaction. As with all my dealings with Overhead Door technicians, this was an excellent experience exuding courtesy, efficiency, and concern for getting it right. Overhead Door is my choice without the slightest reservation.
Liz Schuetz
I was having a problem with the keypad for the garage door installed about 7 months ago. It worked great at first, but recently it only worked sporadically. I set up a service call and on the day of the appointment, the technician arrived within the window. He discovered the prongs holding the batteries were loose and not making the appropriate contact. He fixed the problem and now it's working great again, every time!
Dino D'Addario
After hearing Dave Baker talk about Overhead Door Atlanta on 95.5WSB, we decided to have them out for an estimate on replacing out garage doors. Bob arrived with examples and info about what doors would be best for us. The price was better than I expected. On install day, Travis and the rest of the team arrived on time and were very friendly. They even took the time to explain what they we’re doing and asked if we had any questions. Our new doors look and work great, didn’t break the bank and we feel better knowing that Overhead Door is a professional company who focus on customer service.
kdernavich
Nick did an excellent job on our garage door repair! He called about 10 min before he arrived within the time window I had been given by the appointment coordinator. He identified the issue, explained how he would repair it, cost, guarantee, and other items he would check over while working on it. He was efficient and friendly. This is the second time we have used this company and continue to be very pleased.
Traci S.
Excellent customer service. Fast and efficient work. I have used Overhead Door Company of Atlanta 3 times over the years and they consistently deliver excellent work. I will continue to use their services in the future when the need arises.
Elizabeth Sanmiguel Boyd
They came out the same day within hours without an emergency fee. Our technician was masked and very polite and knowledgeable. Fixed our problem within a half hour. Will always use them.
Monica Kave
I am building a new home and Overhead Door has worked with me along the way. They made the ordering process easy and held the door in their warehouse until we were ready for the installation. Their technician called when on his way and arrived early. The installation went smoothly and efficiently. I have been very happy with their service.
Philip Forsberg
Courteous, on time and efficient. Price was as quoted. The technician turned a major headache into a minor inconvenience.
John Pound
The Technician with Overhead Door was great. Our door came off of the rails and he reset it, corrected a bent rail and got it back to normal operation very quickly. The service exceeded my expectations and the pricing was very reasonable.
William Jackson Jr
Overhead Door installed a new garage door with screen, quickly in a professional manner.
Denise Butler
I like Overhead and like the fact that maintenance is provided but I think for the price I paid for the doors it should be a lifetime maintenance included.
Because what the technician came in and did was completed in less than 10 minutes and I paid almost $90...too expensive for spraying some oil
Steve Edwards
One morning out of nowhere our garage door wouldn't open. We bought this house from the previous owner 2 years ago. I had no idea who to call but there was a 404 area code number on the door motor that said 24/7 service. I called and someone actually answered without having to leave a vm. I was able to setup an appt same day and the technician was prompt and on time
He actually called and told me he was 10 mins away so I'd know he would arrive soon. I wish I remembered his name because he was fantastic. Saw immediately I had a broken spring. Repair was quick and I was back in business. I whole heatedly recommend Overhead Doors for your installation and repair needs.
Peter
The technician that came out to repair our garage door took the time to place a brace at the base of the door where the wood was beginning to split and did an overall great job repairing the door after one of the springs broke. He arrived on time and was very professional, courteous and knowledgeable and went above and beyond what was required.
Tonya Habersham
I called this afternoon about the wires coming off the pulley on one side of my garage door. Overhead was able to send someone the same day! Not even 30 minutes later, Seth H. came through and was able to resolve my issue in minutes. He was very friendly and gave me some tips on what to do and look for if the issue was to occur again. Great customer service and great technician service!
Chris Brumagim
Though I had initially posted a less than positive review of my experience, this company has gone out of their way to please me. Within 24 hours of ma negative post, they called me personally to regain my business. When it is time for service or replacement, I will call them with knowledge of their commitment to customer service.
Thank you Overhead Door
E. Rosidor
Excellent service. They came the next day and not only fixed our problem but also tuned up some other areas of our garage door and ensured that everything was working in tip top shape! We will definitely use and recommend their services again.
Judi Craig
Online scheduling, quick response, job well done. Can’t ask for more.
lisa johns
From start to finish Overhead Door was awesome! Tony Longnecker put me in touch with the right people! I had the problem on a Friday and they were able to come out on a Sunday morning! It was during Covid, so I opened the good garage door when Art M. was arriving and he fixed it right away with the parts on hand. I was able to pay over the phone and he left the receipt in the garage for me! It could not have gone smoother. I'm so thankful for professionals who can fix the issue quickly! I would definitely recommend them!
Ricky Tipton
The service with Overhead Doors is top tear! The technician got delayed but, we were informed of the issue by customer service. Then given kind and courteous service by customer service and the technician! He even helped set our cars remote service. I was very impressed and completely satisfied! We will use them again if needed.
Itayshia Pollard
OHD Atlanta installed two doors and operators for my home. Our sales rep was Scott and our installer was Jeff Bowen. He was very professional and knowledgeable. Installed both doors in a good time frame and educated us on everything we needed to know. Would definitely recommend this company. Thanks again.
Sarah McPherson
Making the appointment for the following day was easy and pleasant. The technician who came out replaced both door springs quickly and answered any questions I asked. He even adjusted the door so that it would open/close properly. Pricing was reasonable!
Suzzanne Slaughter
Our service technician - Kevin - arrived on time and completed the work in a very professional manner, He answered all of our questions, and provided a quote to replace our garage doors and openers. Call them for your garage door needs!
Phil White
Came out quickly even though it wasn’t an emergency. Tech was great! Resolved my issue quickly. Price for work done was great. Will absolutely recommend to others.
Mary Ann Zegers
What a pleasure to have the technician arrived on time. He was personable and professional as well as efficient and knowledgeable. He went above and beyond to help me program my car garage opener! I would recommend your company and use them for any future needs I might have.
Linda Parker
We have used Over Head Door for fifteen years. They have serviced our door each year. We had them replace a door and we were pleased with the product and service.
We recently had the door opener replaced and again very pleased with the product and service.
Danny Thomas
Jeff Bowen installed two new garage doors on my house last week. He was awesome!!! I have an older house so there were a few issues, but Jeff worked through them to ensure my new doors worked perfectly. After the job he made sure there was no mess, no extra metal laying around and he explained all aspect of the doors to me. Thank you for your great service and professionalism Jeff.
Bob Clarkson
Great experience! Staff was friendly and helpful. Danny showed up on time and fixed my garage door in no time. He knew his stuff and explained exactly what he was doing. Highly recommended!
Patrick OKrongly
Great service! I called in the morning and a tech was dispatched to my house early afternoon. The technician was professional and made sure everything was working 100% before he left. Prices were reasonable. Highly recommend!
Cindi Scott
Chad, from Overhead Door was the absolute best service repairman. My only wish is for all repair people and contractors to be like him. He fixed what another garage door company did wrong and explained it to me. My door broke because of the other company doing poor work. Use them.
Pete Fritts
Our installer was fantastic. We wanted to leave a great review for him but there was no code so we could not get in to leave it. That being said he was the best. He was courteous , knowledgeable and professional and did the work super fast. We are very happy with our new door. it is very quiet.
Farrar Farrar
Great customer service! Came out on time, fixed my door and cleaned up. My door is working as if it was brand new. Would definitely use this company again!
rose gibbs
Overhead Door is the best! I always ask for Spenser. He is very personable and knows what he’s doing! I’m so glad that I have them on my list of top notch businesses👍🏼 …
S. Dudley
We love Overhead Door of Atlanta and have used them for over 10 years. Prices are reasonable and the technicians are excellent. They never push new products on you but they will tell you what's available if you decide to change anything. After 10 years, we decided to change our 3 garage doors. After discussing, we learned they also did garage floors, so, we added that to our list. Normally, with an improvement of this size we would get multiple bids but that's not necessary because we know these people will give us a reasonable price and stand behind their work. Can't ask for anything more.
Chris Lee
Great service, helped me with a broken Spring and tuned up my two other doors. I Was able to have someone come out the next day. During a time where I am disappointed weekly with bad service this was a true delight. I would highly recommend.
Shaun Rawls
Once again overhead door proves why it's the king of the garage door industry. Reliable professional knowledgeable and efficient. Love my tech love my experience and will be calling them the next time I need service
Joe Perusse
My garage door was making a strange sound when closing. Shafi came out, listened to my story, then listened to the operating door. In less than an hour he had my garage door operating more smoothly, and much more quietly than I ever remember. Turns out all it needed was a little preventive maintenance. I asked him to put me on the schedule for an annual maintenance check to insure the door is operating properly.
Overhead Door Company has been the only provider we have ever used. We continue to be extremely happy with their exceptional service.
terry spivey
Works like a charm very convenient with the use of the Wi-Fi and app
Priscilla Smith
They were fast, efficient and all that with a great customer service.
Mike Compton
Came out to the house on a Saturday at no additional charge and the technician was very nice. He did a excellent job and completed the fix on our garage door in under an hour. Great company!
Cathy Tencza
The technician was friendly and efficient. He had our door fixed within about 45 minutes and left everything neat and tidy. The cost to replace two springs as $311. I would recommend this company, and I would use them again.
Tony Paladino
The service technician was to our house in less than 2 ours of making the initial call and was very courteous and knowledgeable. He had the door fixed within 45 minuets allowing for us to get the cars our of the garage and st ill get to work by mid morning. The repair price was reasonable, and an overall great experience. I would strongly recommend to anyone needing garage door service.
Gayle Siegel
Our door broke into 2 parts! Overhead Door Company had someone to my house within the hour to get my garage closed and secured and new door ordered. I have had a maintenance plan with them for years - worth every penny!
Ross Lindsay
My garage door got off the track on Sunday night and I submitted a service request form on their website around 9pm. I had someone on-site at my house by 8:45 Monday morning and it was fixed before 10:00. Dan L was AMAZING and made sure everything was in tip-top shape. Garage door is working better than ever now. Thank you!
Richard Shirley
Extremely easy to deal with company, simple to make arrangements for a tech to come out to the house.
Tech was very friendly and offered advice on which opener I should have purchased, over the one I got ahead of time for them to install. Tech came back once I got the new opener and install was a breeze for him. Can't recommend enough. If you're not sure which opener to get for your garage, give them a call :)
natalia d.
This is the MOST reliable and honest company in GA. We had such a fantastic experience with their tech that came out to fix a door that another company disabled in order to get more money out of us. Overhead Door came out and fixed it without trying to up sell unnecessary things that the other company had tried to sell us on. We will be using them exclusively for our house from now on for any emergency and maintenance services on the garage door. I promise you won’t find a more honest and experimented company.
Scott Lawrence
The entire experience was great! The springs on my garage door broke on a Sunday evening around 5:00 pm. I went online and looked up door companies in my area. Found Overhead Door went on their site and was able to make an appointment right then for Monday morning. Never talked to anyone. The system confirmed my appointment and gave me a start time. The tech showed up on time and finished in an hour. I Couldn’t believe how easy it all was. The price was more than fair too. I will definitely use them again should I have a need.
April Nealey
Best service I could have ever asked for! They sent a tech out within 2 hours of my contacting my Home Warranty company for the issue. The tech arrived during a severe weather event, which was WAY above and beyond. He was in and out within 20 minutes. He diagnosed the issue, changed the key pad, reprogrammed, and added fresh batteries to everything in record time. He was kind and professional. I would recommend this company to anyone with any issue. Way to go on training!!!
Lee Kordel
Called several garage door companies to help install a new door on my 50yr old home with a carport. Everyone told me I’d need a contractor to come do frame work first, then they would come back out and quote the work... what a headache. Finally after several neighbors recommended Overhead Door company of Atlanta, I decided to call them up. A sales rep was out the next day and ran over several options for me. The best part, they do frame work! Truly a one stop shop. Robert and Chandler were prompt on the time they said they would arrive, knocked out frame work, added my vinyl siding, hung a double door and installed an extremely quiet opener in what seemed like no time at all. They were very courteous, alerted me to any potential issues with install (thankfully none), kept me informed where they were along the way and ran over all the details once completed. I am beyond thrilled Overhead Door was recommended to me....great experience from initial call to install and price!
Jack Dominey
Our garage door, about 10 years old, had been reversing and refusing to close for quite a while when finally made the appointment. The technician, Chad H., called half an hour ahead to let me know he was on the way and arrived on time. He sized up the job quickly and did the work efficiently. He told me immediately that he'd have to replace the springs. Once he had done the basic maintenance, he tested the sensors, which unfortunately had to be replaced. While the job was more expensive than I expected, the replacements were clearly necessary. Door works great now.
Cathy Hurst
Technician was very prompt. Called ahead of arrival. Actually showed up early. Quickly found the problem with my garage door. Was able to fix my opener. They were reasonably priced. I would definitely call them again if I have the need.
Eric Dessecker
I accidentally hit the button in my SUV to close the garage door while backing out of my garage. and had to leave my garage door open as it would not close. Overhead Door came out and was able to get the roller track back in place and allowed for the garage door to both open and close.
Bob Ruprecht
Overhead door has been the leader in garage door repair and replacement for years in metro Atlanta. Just replaced my 15 year old door and am completely satisfied with product design and selection options, sales process, and installation. They efficiently installed and removed old door and are customer service oriented. Great products, great price, and great people - very happy customer!
Darnell Logan
My garage door broke on a Sunday afternoon. I went to their website and requested service for Monday (next day). To my surprise... A representative called me around 8:00am on Monday morning and stated that they were en route to my house. Great!!! They arrived, assessed the damage, and determined that a new garage door was needed. I placed the order and a new garage door was installed on Thursday of the same week!! I could not have asked for better service! They are highly recommended!!
Sue Duncan
Excellent experience. The torsion spring broke on the left side. I had them replace both sides and the torsion plates. They arrived on time and were very personable and professional. They explained the process and completed the work in a timely manner. I felt the pricing was very reasonable. I would highly recommend the company and their technicians.
Warren Neuburger
I had a wood garage door from when the house was built. It was starting to sag, and generally not holding up well - did you know on a wood door the screws and bolts keep coming loose as the wood swells and contracts? I had a tech come out for a tune up, and I had him spec out a new insulated steel door. I bought it and in about three weeks the team came out for the install. The team was wonderful, and they put together all the fittings, new track, new springs and programmed my opener in a matter of hours. The team was professional and knew their business working as a team and very efficient. They even used a magnet broom to find any dropped bolts, screws or nuts on the garage floor. They hauled away the old door and the new door makes quite an improvement in noise reduction and temperature. I highly recommend and would do it again in a heart beat
Kevin McCutchan
The technician arrived on schedule and let me know he was there via phone. He completed the work quickly and did a good job of taking care of our squeaky opener. High recommend!
Jaclyn Ruble
Great experience! Our spring broke on our garage door and Chris T. came out to fix it. He was very polite and professional. He fixed it very quickly. The price was good. We will definitely use Overhead Door Atlanta again. Thanks Chris!
Allison Johnson
Technician was fast and efficient. Exactly what I was quoted and fixed my garage door
Lakecia Jackson
Great job ! Followed up as promised and upheld the warranty
steve whitehead
I have used Overhead Door Co. three times and my experience has always been outstanding. The service people sent out have always been really nice and do a great job. No problems after they leave so never had to call them back and always inspect my door while they are there. Not the cheapest around but as with anything you pay for the knowledge, craftsmanship, and to have your problem solved. I would, and have, recommend Overhead for any and all garage door problems.
George Messner
I damaged our door and Overhead tech Richard P. came out and got it closed. However, it needed to be replaced and an Overhead team responded promptly with the new door. Layne Fields was the lead installer along with Chris Senna, team leader, and Chris Jones, installer. They came early and were quick to assess what needed to be done. They removed the old door, installed the new door and walked me through all the information I needed to operate it. All the while, they were industrious but, even more, they were friendly and professional. It is rare to find professionals who can efficiently do their job and, at the same time, be so enjoyable to be around. Overhead Door must be a great company because all their employees have been this way. Layne, Chris and Chris were just a great example.