Reviews of Visionworks Dakota Crossing. (Optician) in Washington (District of Columbia).

Visionworks Dakota Crossing

137 Reviews

102 Comments

Optician

Optometrist

2460 Market St NE Ste.705, Washington, DC 20018, United States

Description

Information of Visionworks Dakota Crossing, Optician in Washington (District of Columbia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Visionworks Dakota Crossing

Popular times

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Reviews of Visionworks Dakota Crossing

Angel LeGros

Absolutely wonderful staff and professional front office staff! A special shout out to Angel for assisting me with a vision insurance issue!! Highly recommend this state of the art facility!!

Shawn Francis

This rating is just for the Doctor and location. If you want the rating for this store operations, it a ONE STAR. I had 3 exam there for my 2 kids and I, only exams, did not purchase glasses or contacts, because the employees don't make you feel welcomed there. Who works in a office with sun glasses? 😜

Toni Yates

The staff members were very friendly and helpful. I wanted to know if my current frame was still available. They took the time to call four different stores to check. Although it was not available, I appreciate that they took the time to look. I did order a new pair of glasses which I like even more.

Ruben Stemple

We had a great experience.staff was attentive, knowledgeable and friendly. Everything was very clean and organized. We were offered the additional exam but were told it wasn't required.

Nicky Snyder

I had a wonderful time with the team at Fox Chapel! Sarah explained every step and it was fascinating! The process was seamless and then at the end Sarah jumped in gleefully to help me pick frames! It was a lot of fun! Well done all!

David Yarmchuk

i could not agree more with the previous reviewers. The staff here is knowledgeable and incredibly friendly. They have a great selection of glasses at a variety of price ranges, and you can browse around without feeling pressured by anyone. They offer all different kinds of lenses, and if you don't like your glasses, you can exchange them for a different pair within 30 days (which is almost unbelievable). Jennifer helped me today and she was fantastic. When she saw the frames that I liked, she brought over a few similar pairs for me to compare, even ones that were less expensive. The focus here is clearly on customer service and satisfaction, over just trying to make a sale. I also got a great deal (40% off prescription glasses). If you're looking for new glasses, this is the only place you should go. I know this totally reads like a fake review, but I can guarantee you, they're the real deal!

Jackie

Dr. Hanowsky was very good!! He did my prescription just about perfect! I usually have issues but I was very pleased with the exam and the time he took to talk with me and explain things. The staff there are courteous but I notice they don't acknowledge customers promptly. Overall, my experience was good.

Cole

We got great customer service at this location! We were walk ins and on a busy morning and came early to try and be seen. Despite a full schedule we were very kindly and attentively worked in by the great front office staff. Everyone worked efficiently and was so helpful. The doctor did a good job explaining my sons eye issue and even referred me a appropriately for specialty care. A -Plus for service with kindness! We would definitely come back here again. O. Hadley

Tajuana Alston

I made an appointment to get my eye exam and each individual treated me like I was family!I also was unsure of the frames to choose so I was assisted with the best person who knew how to find the right frame for my face!His personality was unmatched!!Im so grateful for the help!Thank you!Keep up the great work!

Adora Ilochonwu

This Visionworks location deserves 10 stars! If you come here please ask for Jennifer! I came to this location to purchase a pair of eyeglasses which I needed ASAP and not only did she help me obtain my glasses prescription, but she also directed me to another location where I could get them. She was very helpful, polite, patient and friendly. Thank you so much Jennifer for your kind service and for making my day.

B. Sanga

Kind, courteous, friendly, professional people who work there!!! I was greeted warmly from the moment I first walked in. I was treated with respect and made me feel that I truly matter. I had the privilege of being helped by Jennifer and another lady (I wish I got her name) and they were phenomenal! If I had any questions or concerns, they made sure to address it in a timely matter. They were upfront about my costs (what is covered, what's not covered, grand totals, etc...). Definitely would recommend going to this specific site!!!

Naliyah K

Went in on a whim to get new glasses while I was shopping in the area today. All of the associates were very helpful and pleasant. I hate shopping for glasses as it's overwhelming to sort through all the options, but they helped me quickly find a pair I love, cleared up an issue with my insurance company and worked with my eye doctor to get the prescription faxed. I was in there for a bit getting everything worked out, but they also made sure I was able to get a special they were running in which they ordered my contacts through insurance, gave me 60% off the glasses and a free pair of sunglasses. The best part was I was able to walk out with my glasses in hand.

Delonte Johnson

Toya was excellent. She, along with the doctor, was very detail oriented, knowledgeable and had a great personality. She helped me purchase my new contacts. I would definitely recommend coming here for any type of eye problem.

Quenton Bonds

The staff is fast and friendly. The doctor Feri-Doni was really concerned about me sleeping in my contacts which was good! She moved through the process quickly, partly bc she was ready to go, however I didn't trip because she was thorough and I'm a bit impatient as well! The staff was awesome! Toya has tremendous taste. Besides my wife, she is the only person who has been able to pick out frames for me that I actually purchased...and they were fly too, as I am very picky! Jennifer was really cool and accommodating. It was clearly the end of the day and we were the last customers but they didn't rush us out. I'm sticking with this location!

Vickie West

I experienced exceptional service from Notoya when I came in last Sunday after church. She reviewed my vision plan and advised me of something I didn't know about! AARP membership afforded me a discount. Total service was excellent: I am grateful for her diligence and for her knowledge. I will come again.

Robin Crim

The service was spectacular. I was in and our within 90 minutes. This included the eye exam. Dr Fereydouni took time to explain how to work with progressive lenses and offered an additional script for computer use. Also, Notaya was patient while I asked several questions. Her explanation of my options for specialty features was clear. This is my 1st time at Visionworks but definately not my last.

Anjelica Lang

The environment and staff was very friendly, especially the manager Jennifer. I had a lovely conversation with her and she worked a miracle even though it wasn’t her area. This has been my favorite location they always help me with everything and anything I need even if it seems impossible.

Celeste Craig

The Best Experience Ever! Imani, Andrea, Jennifer and Notoya were the consummate professionals but at the same time warm and inviting. They went out of their way to work around my schedule. Dr Roshanak Fereydouni was friendly. She took her time and didn't rush the exam. Answered all of my questions and provided me a few helpful solutions concerning my vision as it relates to working with computers. Visionworks has gained a loyal customer. I won't be returning to my previous eye care provider. Celeste

R. Robinson

I was in Visionworks today and Jennifer was exceptional. She is very knowledgeable and friendly and anytime someone entered she greeted them immediately and makes everyone feel important. She is efficient without a doubt.

Geraldine Meredith

So glad I came to Vision works! Michael provided excellent service! I received notification by phone when my glasses were ready. The whole team was here to assist. Shanita, Jennifer and Natoya were very friendly and helped with questions I had. Shanita was ready to reassure me and made sure Jennifer knew of my concerns. Thanks! I will come here each year for my glasses. Great selection!

Vincennes Vandigote

Today was my first experience and I must say it was very refreshing. Ms. Shanita was very patient and capable in her work and Ms. Toya was just as supportive with making sure everything was squared away for me. Absolutley no hiccups very straight forward and professional staff. They even provided information for my research of services they don't cover. I will without hesitation recommend this location.

Marshall Datcher

There was exceptional service by Imani from the time of my arrival and through final discussions on pricing options. I also appreciated the professionalism by both Imani and Dr. Reema Bhagat in responding to my many questions. It was comforting to the point of putting me at ease after experiencing some minor “sticker shock”. Then I noticed every client who entered the office after me also received the same level of service. So it’s obvious that the entire staff knows the value of providing outstanding customer service.

Carmen Pagan

Jennifer is very patient when helping with my eyeglass selection. She’s always very pleasant and knowledgeable about benefits and specials being offered. A true professional. I would highly recommend!

Bk Kwakye

Hands down the best visionworks branch in the area (if not the country). Very surprised that every last employee I encountered was courteous, helpful, and kind and this has been standard all 3+ times I've been at this particular one. This is the best service I've received from anywhere. Thanks, y'all!

Jason Sumpter

Excellent service received from good humored, efficient, professional staff. Entered on a whim Monday afternoon to make an appointment. To my surprise, they had a slot open. Half hour later I was being examined. At 45 minutes, Imani very patiently assisted me select frames, thoroughly explained the gagillion lense options available and answered my incessant and nonsensical questions. Finances were being discussed around the hour mark. Hats off again to lmani's thorough, patient, good nature. The gentleman technician casually mentioned he should complete my glasses by days end and suggeted I return to pick them up in an hour! This I did, they were ready, and amazing. Perscription is the best I have had in years - made more impressive at how quickly they were provided.

Mark Brown

I arrived and was greeted very quickly and earmly by both young ladies Jenifer and Notaya working in the store. The doctor was a wonderful lafy Ms.Bhagat. I enjoyed the help an recommendations from the ladies Wonderful experience, will recommend VisionWorks to friends & family.

Renee White

I must say when I came to this office it really felt like family. The smiles that was given when I came in the door made me really feel like home. A lot of times I'll just stop through just to say hello. Clean, comfortable , very friendly is what has me coming back and telling others about this location . Thanks for all you do.

Kirubel Meseretu

Great service, it was my first time at this store. Jennifer the General Manager helped me. I have to say it was the best experience I had shopping for pair of glasses. Thank You! Keep up the professional service!

Ruby Nweke

My experience at this location was a very good one, the associates very kind the moment you walk in the door, everbody smiles and welcomes you. The doctor Roshanak Fereydouni was so sweet, kind and gentle. Ms. Notaya, the associate that processed me was so nice, great since of humor, help with my decision and answered guestions in great details I love it! I highly recommend this location. Sincerely, Ruby

Douglas Crawford

I haven't had my eyes checked and came in. Everyone was wonderful here especially Jennifer and Imani. They really helped me out and referred me to the specialist. Got my first pair of glasses also!

Lindsay Stephens

The customer service was excellent, as was the doctor (even though she fussed me out and gave me a hard time...my own fault.) It was definitely worth making the switch from the eye doctor I usually go to).

Melissa Scott

I went to Vision Works today. My experience there for the first time. I was treated with excellent customer service, professionalism from Dr. Fereydouni, Imani, Jennifer, and last but not least Notaya. Kudos to such a great staff. 👏 …

C B

Everytime my daughter and I come here, the customer service is amazing. They are very patient especially when it comes to my 8 yr. They take there time explaining everything to her even if she ask the same question a million times. Thanks for the great welcoming and customer service.

Teresa Wright

My experience was excellent. The young lady that assisted me by the name of Notaya was very friendly, polite and professional. I highly recommend visionworks. The whole team including Dr. Reema Bhagat was excellent.

Dojohn Dillon

This store is amazing. The staff are amazing here. Imani, Jennifer, Dr.Bhagat, and Shanita. Dr.Bhagat explained to me why my vision is the way it is and what type of glasses may benefit me. I highly recommend this location. They maintain a level of professionalism that exceeds no other!

EverythingALBI

Love them they were great, I am a returning patient. Also send my co-workers to them. Visionworks store 1332 at Dakota crossing is the place to go. The whole staff is amazing

Gina Abrams

Excellent customer service! My glasses came in a timely manner. Jennifer was very helpful with getting a pair of frames for myself and my son!

Angelina Ramirez

Very clean and the staff there was super nice! I had an error with my glasses and they apologized and gave me new ones at no cost! I recommend this place for sure!

Deyjon Wilson

My experience at visionworks was amazing everybody was very helpful during my time there i met ms. Jennifer ms. Shanita and doctor febeyoouni who were all very nice and im glad i met them. I would like to thank everyone there you guys were very helpful and i appreciate it!!!

CB DCDiva

Conveniently located next to DC Costco and on metro bus lines to RI ave and Brookland CUA! The staff is friendly and the selection is functional but not extensive. The pricing with promotions make glasses affordable even with complicated prescriptions. Make sure you use your Vision benefits for even better pricing.

V. Everett

MAME was my consultant.very attentive and assured my glasses fitted properly. Customer Service was excellent. Virginia E.

Clare Dreyfus

Best eye care place we've ever been to! Knowledgeable and friendly staff, we've always had great service for both glasses and contacts and would recommend this location to anyone!

Danielle Grant

Took about an hour for the whole appointment but I was able to come in the same day I called! Staff was professional and overall a good experience for a normal eye exam

alphonso jenkins

I had a great experience visiting vision works, they were so nice, friendly and knowledgeable. Staff answered any questions I had. Also I got my glasses back before my trip to the Bahamas 👍👍👍 …

Shawn Townsend

Great customer service! Notaya, Jennifer, and Dr. Fereydouni provided me with speedy but courteous service. Definitely recommend visiting for all of your eyewear needs.

Donna-Maria Crowder

Didn't kniw they were here but very grateful. I loved that they had the latest optometry testing equipment the staff was very professional and courteous.

Kris Otto (Kris Ngo)

I was so happy with Jennifer’s recommendations. She took so much time to advise me what fits me best and save me from choosing boring frames. I'm really thrilled with my glasses now.

Nathan T

Shanita and Jennifer were really great. My glasses came really fast. They were really good and professional. I definitely recommend.

Maurice McKie

Mame was my consultant.She was very attentive and assured my glasses were what I was hoping for. Customer Service was excellent.

hazel green

Notaya and Jennifer gave me excellent customer service, they explaining how the warranty works. It wasn't explained properly to me at another location. Thank you ladies.

Jason Gutierrez

i like going but because like its takes too long but tye costumer try not to tale it long thats good but it could be better

Curtis Massey

Jennifer and her staff at VisionWorks ALWAYS provided professional assistant were extremely courtesy to me and other customers and willing to go beyond to ensure my satisfaction

rebecca hoad

Jennifer was such wonderful person so caring and patient and welcoming to me had wonderful experience with everyone but Jennifer was best make feel comfortable and give me best service person ask for will go best that location time

Gale Murphy

My experience at this location has always been very professional and efficient. Miss Jennifer is the best of the best when it comes to customer service. Thanks to all of the staff.

berry biles

Fantastic Service, caring people. The manager Jennifer is great, friendly and always takes care making sure you are happy and satisfied.

Candace Elliott

I enjoyed the wonderful service provided. The ladies were great. Jennifer was very nice and kind to me and my boys🤗 …

Tamarah Taylor

Cant believe I now need glasses but it was a great experience. Notaya was very helpful, pleasant and easygoing. Thank you for making this transition seemless.

Queen Of Philly's Hoagies / Subs

Love this place and the staff ! You will not be disappointed . Great selection on frames & a huge thank you to Mr. George (Roshanak Fereydouni) for picking out some awesome frames for me .

wayson jones

Great customer service. I had the advantage of going on Sunday when there were few customers, but the staff and doctor were very professional.

Marchel Rucker

This is my second visit at this location and for the second time my experience was fantastic doctor Rishanak Fereydouni was very professional and my consultant Jennifer was very knowledgable and caring about my needs.

T Shiver

Thank you for all of your help. Everyone here made my experience very enjoyable. I went in feeling a certain way but came out a believer again. If I could give more than 5 stars I would. Thanks sgain!

Connie White

Just happen to drop in for a new pair of glasses ...Jennifer presented me with exceptional service and Imani .I was in and out in no time..would highly recommended.

Malcolm Poole

The ladies at Visionworks took great care of me. Jennifer was very helpful through this process. Thank you.

Darlett Salley

Friendly staff!! I recommend making an appt to get the best experience. Imani is super awesome when its time to select frames!!

Dashawn Grey

Great place they give you a welcome vibe as you look into getting your first or next pair of glasses The staff is just Great cant go wrong there.

Talisha Taylor

Imani was very helpful both times she's assisted me! Great location. Nice and helpful staff!

Queen Kita

Awesome customer service! Very quick and very professional! Will definitely send people your way.

Lorie Dixon

Jennifer, Andrea, India as well as Dr.ILLOH made my visit a wonderful experience, helpful and well educated team..

D Butler

Jemmifer and Notaya was very efficient and professoonal. I was extremely please with the services that I received.

Jordan Barney

These guys were great! Jennifer check me out and it was a fabulous experience!

Adriana Bonilla

They are sooo nice! The customer service is amazing! They make you feel at home.

alletta samuels

These people have me seeing straight, I love it. Service was excellent, come check them out!

Carmen Winston

Managed a busy office very well. Took time to ensure all of my questions were answered.

Diane Blackwell

I had a broken frame from somewhere else and jennifer was able to put my lens in one of my old frames so Awesome

jaques gaskins

The staff was great! Thank you Imani, Jennifer, and notaya for getting me in and out!

CHARLES WORMLEY

Notaya, Dr Fereydouni and Jennifer is really professional! I need some extra discount tho

Sharnetta Meyers

Ms. Jennifer helped me quickly!!! She adjusted my glasses at no charge also!!

Michael Stewart

Thank you vision works 1332. My glassescame in really fast and great customer service.

Kyvonnia Evans

Got my glasses very quick solved my issue, staff was very nice,

Soca Jumbie

Awesome service. Efficient and professional staff.Toya was friendly and knowledgeable.

Brooke Rogers

Awesome experience. Imani and Jennifer were so helpful.

Hamin Sharief

The service was excellent and the staff was very professional 🤣🤣🤣 I could not stop laughing during my visit …

Emmet Devine

Super helpful staff and great selection of frames.

Monica CAMPBELL

Everyone was very professional and pleasant. I will be coming back 😁😁😁😁 …

Dewey Goudy

Notoya was great great when she serviced me.

Kathy Detwiler

Great people and great glasses. We’ll be coming back.

Mauricio Mejia

jennifer is a verynice person very helpful

Stanley Manley

very good service. thank you jennifer

Andre Butler

My visit was pleasant. Service was great!!!!!!

Ishmael

The staff was amazing, friendly, and helpful.

Ivan Cephas

Jennifer has been very helpful.

The1andonlyMrsGross “the1andonlyMrs” Gross

Fast, friendly, an efficient. Kudos.

Patricia Taylor

Excellent customer service!

Rocky Smith

Great service!

Shawna Price

Megan Moore

Mitch mitch

Henry King

Tomas Martins

F Guidry

Fewls Gold

Erick M Morales-Vasquez

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