Reviews of The Eye Studio. (Optician) in Portland (Oregon).
The Eye Studio
339 NW 9th Ave, Portland, OR 97209, United States
Description
Information of The Eye Studio, Optician in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of The Eye Studio
Sunday
Closed
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
9 am–4 pm
Popular times
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Reviews of The Eye Studio
Jenny Nieh
The Eye Studio is just hands down the best place. Every staff, every technician and eye doctor, they are friendly, knows what they're doing and overall is just the most pleasant and professional experience I have ever had in my life. (I've had astigmatism since I was child and have been to quite a handful of Optometrists). Thank you so much for taking care of me.
J Wa
Eye studio special ordered frames for me and kept me up-to-date on their arrival. Their talented staff gave great feedback on frame styles that best fit my face - they don't tell you they like everything, they are honest and helpful - it is like having your friend help you select frames. On a separate note, Eye studio's eye exams are professional, thorough, and comfortable. I appreciate that they communicate via phone/email and text.
David Ramos
The level of expertise and technology left me with a great deal of confidence that my eye exam was spot on. Dr. Rosencrans was precise and helpful with all my questions. Staff is very helpful and attentive - eye exam, fitting for new glasses, insurance estimate all done within an hour. Very pleased.Super experience.
Camila George
I chose the Eye Studio after a friend recommended it. I was pleased with the recommendation. I had a great appointment. The people were friendly, and the technician and the doctor were very professional and kind. I would 100% recommend this place to get your vision checked.
Lauren Annis
The team at the Eye Studio was very warm, friendly, and welcoming! Dr Rosencrans was very informative and took her time during the exam to answer all of my questions. I had a great experience and highly recommend them to friends and family!
Chris lindekugel
The team here is nothing short of amazing!!!
I've seen them for the last couple of years and have happily paid out of network for them.
Flash forward to this year, I was moving out of town, and they were able to get me in last minute before I left due to a cancelation. They were able to get me in, and have been in great communication after leaving.
Simply the best service in eye care!
Nottingham Cavaliers
My visit with The Eye Studio was by far the best experience I have had with an Optometry office. Everyone took their time with me and made me feel cared for as a patient. I’m looking forward to my new Tom Ford glasses! Thank you!
Shelley Williams
I love this practice. Their equipment is state of the art. They are efficient and personable. I have dry eyes and the offered several paths for managing it. Plus, they are mostly women, not essential, but nice.
Jo W
The Eye Studio has state of the art equipment & knowledgeable friendly staff. Found two frames that I love. Thanks Dr Tsai & her wonderful team
Andrew Springer
Consistently great experience from front office through to the exam with Dr Tsai. My wife and mother in law also consistently have left completely satisfied with their exams, treatment of problems as well as frames/lenses.
David Stelter
Everyone working at The Eye Studio is great. Friendly, knowledgeable and efficient, couldn't ask for a better staff.
Seth P
I had been going to The Eye Studio for years, then through a series of unfortunate insurance limitations I had to go elsewhere for a while. I have continued to recommend many people, even while I wasn't a current patient. I am very happy to have insurance that allows me to return. I am happy to say that I received the same stellar treatment and service that I had become accustomed to in the past. The staff is excellent. The providers are very skilled and knowledgeable. Glad to be back. 10/10 would recommend.
monica veraart
i had a great experience. They explained what i needed to do based on my exams and i am very happy with the results.
Conan Cope
Awesome experience!! Look no further 🤓, this is the place for you. Super efficient, welcoming, and gentle. This facility had all of the top of the line technology and even practiced excellent discipline in cleanliness and safety. I was able to get the eye photo instead of the get my eyes dilated. Dr. Susannah Lee was outstanding walking me through every step, answered all my weird and quirky questions. Super personable and gentle. She cared enough to provide me guidance on ways to keep the eyes of my family safe as well. I was a little concerned about parking, but plenty of street parking was available when I arrived. I’ve found my long term eye 👁 doc, give this spot a look 😎.
Bethany Grabow
This was my second time going to this office for a routine eye exam. It was a great experience! All staff was kind, helpful, and professional. I appreciated how they were upfront with the costs and didn't pressure me to buy anything. The exam was thorough and efficient. I highly recommend The Eye Studio.
Mary Wachlin
The doctor was thorough and explained things so I could understand, the staff was friendly and helpful, and they had a great selection. Though we found I could use everyday glasses, I felt confident in the frames I chose and am excited to start seeing more clearly when they get here.
Gregory
This optical shop is outstanding and highly recommend for very cool eyewear styles and great customer service. I had a repair needed and Andy and staff took care of me. Great cool shop with excellent customer service!! Highly recommend for your eyewear needs!!!
Michelle Temple
New to the area but was referred by a family member. Sent request via website asking for an appointment and was contacted within hours and they were able to get me in and do an exam and eased my concerns. Very polite and felt heard.
Ryan Morrissey
Great experience. Dr. Rosencrans knows her stuff when it comes to a scleral lenses. Glad I found a new a great new doc after moving to Portland! Staff was awesome too.
Victoria Dreyer
Staff was so welcoming, the doctor was knowledgeable, through and friendly. When consulting for the glasses, the staff was professional, and extremely helpful!
W X
The best!! For the Covid-cautious—which should be all of us (yes, still)—everyone wore masks, there were air purifiers in the smaller exam rooms, and handwashing stations. Dr. Rosencrans was knowledgeable, thorough, and easy to talk to. They appeared to have a good selection of frames but I only had time for the exam so didn’t spend much time looking. Would recommend to all without hesitation!
g cal
I love this place. Andy has been my Optician stylist for over a year now and his passion for helping me choose the correct frames for my face shape and lifestyle has made me a loyal customer.
I've bought several pairs from him (ok at least 6 and counting!) and he outdid himself with my latest pickups. I LOVE them! Plus, Andy always takes the time (and is extremely patient) with making sure I'm happy with fit and comfort as well. I can't wait to pick up something new from him soon!
Francois Laborde
It was a pleasant experience. All the staff is very friendly and knowledgeable. The doctor did a complete exam and ask many question and answer all mine.
A great experience!
Kathryn Sherrell
Consistently great eye evaluations and assistance with choosing frames. Clear pricing and explanation of insurance coverage
Su Wai (artbysuwai)
Excellent professional staff and service. Very efficient, knowledgeable, and friendly. Going back again.
Magola Ayala
Amazing experience! Super thorough exam. Molly and Dr. Rosencrans were very nice and helpful!
Jill McAlpine
Just picked up my third or fourth pair of glasses from Eye Studio and I just love them. The folks here are knowledgeable and welcoming. Now more than ever it feels important to support our down town business.
Steffany S
I have made the silly mistake of not seeing an optometrist in several years 🤪 I live in Alaska, but I was having a really hard time finding someone who takes VSP up here.
I was already visiting a friend in Portland so I thought, might as well get my glasses done while I'm here!
I'm so glad I went with The Eye Studio. Even before I stepped foot inside, I felt welcomed when I inquired about being a new patient over the phone.
Everyone inside was very friendly as well! I saw Dr Tina and I had a great time. Which, I normally don't when I visit optometrists 😌🤌
They set me up with contacts and I was taught how to put them on and take them off.
And they are shipping my new glasses to Alaska for me!
Thank you for such a lovely experience, and I look forward to visiting again!! 🤓
Serge Gonsales
Excellent service and last minute accommodation. Dr. Lee was very informative with my vision, eye problem and options. Definitely recommend her and her team!
Annie
Today was my first time at the Eye Studio and I will definitely be coming back for any eye needs. The entire staff was friendly and the visit was quick but thorough. Easy to set up an appointment too. Highly recommend!
Iris Brenk
They are welcoming, professional, thorough, and great communicators. Have been going for five years...love them.
Felicia Narro
The Eye Studio is my go to. Everyone here is very nice and helpful! It's always a great experience and a clean environment. The doctors are very knowledgeable
and always recommend the best for my eyes. The staff helped me pick out a great fame that I love! 10/10 would recommend.
Alisha Sanchez
I had such a great experience at my appointment today. When I called to make the appointment the receptionist was very helpful and polite. She was able to schedule me for the next day. When I arrived I was greeted by another very helpful and polite receptionist. They took my temp and made sure I wasn't a Covid risk then I was taken back to see the Dr right away! The exam was quick and thorough and everyone I encountered was very nice. They made picking out glasses very easy and were even helpful in suggesting eyeware. They were able to tell me exactly how much of the cost I would responsible for. Overall, one of the best optometry experiences I've encountered. I'll definitely be back for a second pair of glasses.
Monica Marteau
Eye studio is the best of the best , I am so grateful and thankful, the all team including the doctors , merci 🙏 …
Kevin Ward
The Eye Studio is the best!
The staff is always warm, welcoming, and helpful.
Dr Tsai and her team are always ahead of the curve in terms of professionalism and investment in technological advances evaluating eye health.
They have been our trusted eye care health providers for well over 10 years and we are happy to now have our children under their care.
Erika LaCarney
I am amazed at the level of care taken to ensure both my safety and the safety of their staff. Everything was a breeze, from the moment I scheduled my appointment all the way to walking out the front door. The provider was thorough answered all my questions, and had a wonderfully easy manner. The front desk staff helped me to select an excellent pair of frames within my budget and within the reccomendations from the provider. I can't wait to pick up my new glasses and see just how helpful the recomended blue light coating and anti-glare coatings are. I'll be coming back here for all my eye-related needs.
Robert Conklin
I’ve been going to the Eye Studio for all my vision needs for many years. Tina Tsai and her entire staff are wonderful, helpful, and accommodating in every way. First-rate vision care. Highly recommended,.
Julie Bustamante
5 stars is an understatement. If Le Bon Marché was an optometry office this would be it. The aesthetic is clean, artistic and luxurious. The service surpasses any other clinic I have ever been. Dr. Tsai & Dr. Lee are thorough, friendly, and make a point to create a warm welcoming environment. Not only do they have all of the latest technology, all the staff members have been trained to a tee to answer all your questions. The entire staff is incredibly knowledgeable and you would be in excellent hands with anyone who helped you. They have the most beautiful frames and they really do work to fit your needs whether it's a fancy Tom Ford/Oliver People frame you have to have or you have a high prescription, they will make your glasses look beautiful.I have been coming here for years, this review is over due, huge shout out to the entire staff of Eye Studio 10/10!
John Bentley
The Eye Studio is a fantastic place to get an eye exam and learn about your prescription!
I had never taken an eye exam before, but all of the staff were very professional and explained what each piece of equipment did. My eye doctor (Suzanne) did a wonderful job explaining my prescription and how I can help protect my eyes. This was really important to me, as I work on a computer all day long and want to protect my eyes as much as possible.
If you live in Portland, don't think twice about visiting the Eye Studio!
Natalie Reamey
I’ve been going to the Eye Studio for 5 years, and it’s ALWAYS been a great experience. I would definitely recommend it. The staff is very genuinely kind and friendly. I was just there last week, and after I had my exam I didn’t find the exact frames I wanted, I usually do, but didn’t feel any pressure to have to buy them there.
I liked that;)
Gail Lukesh
I've never had better care taken of my eyes. At The Eye Studio you grt incredible customer service, knowledgeable staff and the BEST doctors I've ever had, and I've been getting glasses since I was 12 years old. I recommend them to any and everyone with eyes.
Peter Wallmark
Great experience always at the Eye Studio. Dr. Lee is not only technically strong, she has a great communication style. She explains the process during the exam and talks about things she is seeing in a clear manner. The team at the Eye Studio is consistently helpful and welcoming every time I come in. Thank you!
Nanette Nielson
Great staff. No eye puff machine! Doctor took great care in explaining what she was seeing. She had excellent bedside manner. The front desk was incredibly friendly and helped explain my insurance coverage in an accessible way.
Caitlin Sutton
I've been coming to the Eye Studio for 5 or 6 years now and I just really love it. I moved to Vancouver, WA from Portland and still make the trek to come here.. The doctors and staff are so personable and helpful. They listen to your concerns and make sure you are getting what is right for you. Their selection of eyewear is great, ensuring you will find something that makes you feel confident and beautiful. And, if you dont find the right frame for you right away, inventory rotates frequently enough to provide something else down the road. Love the place and people.
Linda Niksich
The Eye Studio has the COVID safety protocols down...I felt very safe and my appointment was super efficient and pro from start to finish. And they even had my new and rare contact prescription in stock to try out immediately. Highly recommend!
Alexandra Dent
Went for an eye exam and had a really positive experience. The office is modern, stylish, and clean. The staff are friendly, welcoming, and very professional, and the doctor was an absolute pro! Most efficient, comfortable, and relaxing exam I've ever had. She did a great job explaining everything to me, and I left with a clear understanding of my eye health. Very well done. I highly recommend this place!
John Wix
Always a great experience and service from the team at Eye Studio.
Kourtney Sullivan
I just moved, and was therefore in search of a new eye doctor, and The Eye Studio made the transition so easy and efficient! The staff was amazing and they took all the right covid precautions. It was a very well oiled machine! I’m so happy I found them!
Sarah Clymer
Lovely staff, everything well explained and organized. Extremely and respectfully COVID safety conscious. I was a recent relo to area and self paying (out of network). Without my asking, each team member provided pricing in advance. I am a happy new patient and would definitely recommend!
Vito Aiello
Always a great experience at The Eye Studio. From the professional, friendly staff, to the most advanced equipment. All provided to not only make your experience comfortable, but also safer. I highly recommend either Dr Tsai or Lee.
Becky Zimmerman
The staff from front desk, assistants to docs all very personable and professional. Very thorough in every aspect of care. Great selection of eyeglass frames you don't see elsewhere. Never have a problem finding a parkingsparking Love everything about The Eye Studio!
C B
Great, friendly and knowledgeable staff. Super clean facility!
David Brower
I have been coming here for about a decade. Quality eyeglasses. Tina is skilled, knowledgeable and patient. The support staff are friendly and professional. I always feel welcome and supported when I visit
Jake Dulin
Lost my eyeglasses. Made an appointment for 10am. Walked out by 10:45am with a new prescription, new frames/lenses, and no need to get my eyes dilated. Easy peasy! And they were following all Covid guidelines. No complaints except my glasses will take 2 weeks to arrive, which is lame, but oh well!
Wendy Woodward
Everything was great! Very friendly and knowledgeable staff. Dr. Tsai is wonderful!! Thank you!
Chris Knaff
The team at Eye Studio went above and beyond when it comes to customer service. They fixed each pair of glasses I brought in. On top of that they helped me pick out another great frame.
Kimberly Mayer
My husband and I have been with The Eye Studio for the last 2 years and have seen both Dr. Tsai and Dr. Kim. We have had nothing but excellent and professional care from them and their office staff. They are thorough with their examinations and their recommendations for eye care have been very beneficial. My husband purchased a new pair of glasses last year (his first new pair in 10 years!) and he loves them. When I was having trouble with my astigmatism lens, they got me into the clinic quickly to help me fix the problem. Their office is located in the Pearl District and I love their space, modern and comfortable, just like their selection of frames. One piece of advice: definitely book your annual appointment in advance (perhaps 2 months) to get the time that works with your schedule, especially if you're not able to get time off as in my case.
Dustin Geddis
I’ve been a patient for 18 years. The service is always premium, the selection of eye wear is solid, and their customer service is had to beat. I’d recommend the eye studio to anyone looking for a place who will treat you well and have you looking your best.
Stephen Petretto
Always professional and friendly service. I have been a patient at the Eye Studio for almost a decade. The offices are super clean, staff is incredibly helpful, and my visits are always super efficient.
Marin Hoag
Of all the eye drs I’ve ever been to I feel this is the best eye care I’ve ever had! Their covid measures are top notch and feel like I have found out so much about my eyes than I ever did before. Have recommended them to all my friends
Stephanie Gillett
Update 7/20/2020 for COVID Health & Safety: I felt extremely safe going to my annual eye appointment. Dr Tsai and her team took all possible precautions & safety measures. While at my appointment, the technician asked me the health questions from another room via speaker phone prior to the doctor coming in. Dr Tsai has invested in new technology that allows her to keep distance from you for most of the appointment so while she’s in the room with you, she can still perform the eye exam at a safe distance. If you’re looking for a new eye doctor, don’t hesitate. Especially now. Dr Tsai is the best and she and her team are doing all the right things to ensure health & safety during this time.
Original review: I love Doctor Tsai. I’ve been seeing her for 12 years and have never once thought about going to see another eye doctor, even though I’ve lived in Vancouver for the past 5 years. She’s thorough, caring, efficient and friendly & her staff is always helpful as well. A bonus is that they don’t have to dilate my eyes because they have a machine that takes a photo instead. I so appreciate that Dr. Tsai offers the best of technology and gives the patient the choice.
Robin Baker
Great service, friendly, prompt, compassionate, respectful of your time!
Paul Ioja
I’ve been their patient for some years and I had some health issues last month. Dr. Tsai called me after hours just to check up on me. She set up an emergency appointment and performed a full eye health check. This is beyond just good business, this is what a caring human being does when they are at their best. Thank you Dr. Tsai. You are a remarkable person and wonderful Doctor.
Update 2020 - Thank you for continued great service. I wish other businesses worked at your standard.
Rick Little
The entire staff is the very best! A+. They really take the time to make sure everything is perfect. Dr Kim is hands-down the best optometrist I have ever seen. Not only is she extremely knowledgeable, she is truly caring. .
David Nail
Customer service experience far exceeded my expectations! I purchased my glasses there a few years ago. I have since relocated to Texas where the selection of eyewear is not as extensive. The problem was I ran over them with my wheelchair destroying part of the frame and the lenses. I worked with David long distance to get the glasses repaired, including shipping them from Germany. I just received them in the mail today and they are perfect! They were able to replace the lenses and the frame using my prescription with out me being there and the glasses fit perfectly. Kudos for a job well done.
Lisa P. Nguyen
Profesional and friendly staff! Dr. Lee is very knowledgeable and instilled confidence during my first Lipiflow experience. Highly recommend.
Sean Friedman-Sowder
My experience at the eye studio was great. Everyone was very friendly and helpful. They walked me through what I needed to know and made me feel comfortable. I would definitely recommend them.
Lee Sumner
Phenomenal quality. The doctor is professional and has great expertise. The staff is also great - Julie was awesome and helped me pick out my first pair of glasses which I absolutely love.
mimi ing
I have been a customer at Golden Optical for many years. Today I went in search of a new provider of eye care and products. I haven't met the Dr's yet but I can tell you that the front office staff are top notch and know their products. If you want someone who will listen to you, this is the place to go. They have both fashion forward and more conservatice frames which is rare in the metro area. I am a very satisfied customer. Thank you.
lucy li
I’ve been going to eye studio for over 10 years. They are attentive and caring. I feel cared for and have gotten a few pairs of glasses there. I highly recommend Dr. Tsai and Dr. Lee.
Michelle Schulz
Great visit to The Eye Studio today. The staff were super friendly, as always, and made me feel safe and we’ll taken care of. Dr. Tsai is the best!!
Bob Gewin
Tina & her crew are awesome!
They dialed in my new prescription today ... and I will be getting my new 2.5 gram "glasses" in about two weeks. So light weight, I can't tell I'm wearing them!
Matt
Hands down the best retail experience I have had in a long time. I was so glad I stumbled upon this place whilst walking around the Pearl District. I've been looking for new eye glasses for a long time and this place hit all marks:
1. unique and artful frame selection (I am an a designer and quite picky)
2. reasonable prices
3. friendly and knowledgeable staff
4. very fast service- they had my new glasses ready for me to pick up less than 24 hours!
Maureen Romero
I recommend the Eye Studio to all my friends and colleagues. The doctors are professional, as well as personable. The staff is educated and have a great eye for matching the needs of the client to the right glasses. They have the best selection of eyewear in all of Portland!
Julia Rodriguez
Everyone from the front counter, floor, as well as doctor were wonderful! I enjoyed my visit. The floor salesman was honest and open--I did not feel pushed into anything at all. The doctor explained everything quite clearly to me and showed me images of my eye. I felt like the whole process was a collaboration. I definitely recommend The Eye Studio, PC!
Kristin Covert
I always feel calm and cared for when I go to the eye studio. From greeting to figuring out which lenses everyone is kind, good natured, and really educated about what they do. Even during covid they have every little thing you could think of taken care of. And because of that they have more than just my business they have my heartfelt thanks.
Erin Rasmussen
The doctors are wonderful, the staff is amazing, and I always love the way I look in my new glasses. 12/ 10 stars gor how well they take care of my kids from grade school , and now while they are in high school.
Giovanni Zúñiga
Great customer service. They are very attentive.
Kurt Sussman
Friendly, prompt, explained everything well, and took my insurance. What more can you ask for?
Beylan Brown
First time here and couldn’t be more pleased. Through every step from check in, exam, choosing and fitting frames the staff was friendly and helpful. Thank you.
Tim Walters
Another great experience with Dr. Si. Beautiful clinic , well trained staff, professional and polite. I have been a patient for over 19 years and highly recommend this doctor and her staff.
Tim
Kory Cummings
This place is wonderful! Frame selection is excellent and the staff is top notch. Dr. Tsai was a life saver and was able to get my eyes seeing better and back on the road quickly. I will definitely return when I’m back in Portland!
Drew Katz
I wasn't happy with the customer service and care I was getting from my regular optometrist, so I decided to try the Eye Studio when it was time for my annual eye exam. The wait for an appointment was a few weeks out but they put me on their cancellation list and called me within a few days to say they had an opening the following week. I saw Dr. Kim who did a thorough exam, explained the purpose of each test she did, and was patient with my questions. Dr. Kim noticed some alarming irregularities with my vision and referred me to a specialist at another practice so that I could have a corneal exam done (The Eye Studio had the machine to do the exam however it wasn't working...it was unclear if this was due to a machine malfunction or the structure of my eye socket). She personally called the specialist and was able to get me an appointment for the next day. After getting the cornea exam my records were faxed back to Dr. Kim's office and she called me within 2 hours (it was her day off) to inform me that I had a progressive eye condition that would require treatment (potentially surgery). She responded to my follow up questions over the phone and via text throughout the next few days (even though she was out of the office), called my insurance company to see what procedures would be covered, and was quick to write me a referral to see another cornea specialist so I could get a second opinion.
I've never received such amazing and attentive care from a medical practitioner and I highly recommend the Eye Studio.
Kelly Gajer
Tucked away, on NW 9th in the Pearl, you barely SEE 😂 this hip full-service eyecare establishment. AMAZING staff. Friendly, funny, chic and they play disco on the sound system. For real though, terrific selection of eyewear, attention to detail, transparent and honest communication. Supporting a local business is always a pleasure. Photos forthcoming!
Clas SLC
My experience with the Eye Studio was as a walk-in tourist with a broken frame. Although I was not a customer, someone immediately stopped what they were doing, took 15 minutes to glue my frame so I could get through my Christmas weekend with my daughter and grandson. They could have easily refused to help me, since I am not a patient. If I lived in Portland I would be their customer. It may seem like a small thing, but my family had just experienced a tragedy and this small gesture brought me to tears.
E Schneider
I've been a client for about 1.5 years. Last week I had a follow up appointment; during that time they had some sort of scheduling conflict and it made my appointment about 30 minutes late. They were all very apologetic, including Dr. Tsai, but what really made a difference was when I checked out to leave they presented me with a Starbucks gift card. I originally chose The Eye Studio because they had great reviews and carried Tom Ford eyewear. They have the latest in technology and are genius at fitting glasses, but last week really sealed the deal for me. How many doctors ever apologize for being late and then (without stating before hand) do something to make up for the error?
Jennifer Holloway Smith
Our whole family, kids included, have been going to the Eye Studio for years. We have had excellent care and enjoy their beautifully curated collection of frames.
Gabriel Nobles
Very professional staff.
The latest equipment and thorough examination process.
Great selection of frames.
Willing to go the extra mile on communicating eye health details.
Donna Avedisian
Dr. Tsai is terrific! Very knowledgeable and thorough.
Andrea Beltzner
Dr. Tsai and her team are the best! She is caring and thorough. We have been patients for several years and have always had the best experience. Highly recommend!
Shea & Michael Marshman
We have been coming here for years! Dr. Tsai is fantastic and the staff absolutely go out of their way to make every visit wonderful. He highly recommend The Eye Studio!!!
James Crow young
Very fancy extremely intelligent and served me very well it was truly an awesome experience I've ever had an exam that fast and efficient and they were all nice people I give them a thumbs up for everything 5 star easy
Mary Grothaus
Fabulous greetings right when you walk in the door. Helpers and Dr. Are SO nice, conversational if you're up for it, and I feel very confident when I leave that I have received terrific care. I've been to about 4 appts here and will continue. (btw I don't have a personal/business cxn w any staff or Drs there). Great spot.
Tina Penman
Dr. Tsai has treated my eyes since October 2009, going on ten years. My initial reason was for something scary that happened to my vision. I was brand new to Portland and since she was right down the street, I chose to go to her. Since then, that scary problem has been resolved and I continue to go on a regular, twice-a-year basis. These appointments have become the highlight of my day. I love catching up with Dr. Tsai, Julie, David, and the rest of her team. They have become family. Regarding technology, it seems as if they have state of the art equipment that are able to capture what happens behind-the-scenes in the eye, while avoiding those old school air puff tests. Their frame selections are top-notch. I continue to get compliments on my new frames (are my google avatar) about once a week from random strangers. Thanks Dr. Tsai and the whole team for 9 years of quality healthcare and fun memories.
David Jones
I am very particular about who I let work with concerning my vision.
As a child I had "lazy eye." They used to send home pamphlets every year at school for all the kids, our teachers would talk about it. Apparently in the 70's Lazy Eye was a plague that swept through children on a frequent basis. What happened was there something in the water? I never hear about "Lazy Eye" anymore? The standard method of treatment involved gross stuff you don't want to hear about, but let us understand that I am very aware of things around my eyes and am a bit particular about who I see about them.
Dr. Tsai is one of the best optometrists I've worked with. She set me up with glasses that made me look sexier, slimmer, and increased my business by 20%. (Approx) She was able to field my rather in depth questions, she was respectful of my concerns and made good recommendations after really listening to me. Her staff is always polite, professional and helpful. I take my children to her for yearly check ups and have been very happy with all the work I've had with her.
Anita Brazong
I feel very comfortable going here.The staff is efficient and Dr. Tsai is great.
Paola J
Great experience from setting my appointment to getting my exam done. Friendly staff and fast service- highly recommend :)
Sara Matijascic
I’ve been going to the Eye Studio for several years now. Everyone who works there is wonderful and Dr. Tsai is brilliant. I can’t recommend them enough!
Jacob Mathai
This is by far the best shop in town. They carry great Mykita frames and the staff is unbelievably helpful. I recently stopped into their shop and they repaired my frames free of charge. This is a top notch operation and they know customer service!
Alan Chou
Great eye doctor and place to buy frames/lenses. I would highly recommend The Eye Studio to anyone looking for a place in Portland for their eyecare needs.
Mark Michon
Really friendly staff and great doctor visit. Explained things clearly, answered all my questions, and I never felt the “upsell” pressure you get at so many optical businesses.
Karen Berry
Always receive thoughtful, personalized care here, from reception to exam to selection of frames.
DeVida Johnson
Love The Eye Studio and Dr. Tsai. I've been going there for over 9 years. Friendly and knowlegeable staff, great customer service, and great eye health care.
Penny Fray
The eye Doctor I saw the last two exams is so nice! There is a person available to help you pick your frames and the gentlemen who helped me today picked out the perfect pair for me.
Eric Hedman
Always professional; I trust them with all my vision needs, my wife is very happy with their service as well.. Thank you Eye Studio!
Nico Smith
I’ve been coming to the Eye Studio for years. Friendly staff and diverse offering of glasses. Parking can be tough but if you aim for early afternoon appointments you can find a spot.
Leslie Nickels
Very kind professionals. Great service.
John C. Grothaus
Best optician in PDX! Glasses selection is great, service is quick, and the staff rocks!
Brian Bolduc
I recently purchased a pair of reading glasses here, and I have had nothing but excellent customer service since. They are extremely hospitable and I would highly recommend considering them for your next pair.
Elizabeth Daykin
Helpful staff and knowledgeable, compassionate professionals. I’m so grateful my friend recommended Eye Studio!
Michael Park
Dr. Tsai is professional, excellent, and always up to date. +4 yr under her care. Give them a try!
Johnathan
Great care and empathy for the patient!
laura wasdo
New patient who felt very welcomed and very informed about all her choices and options. Staff is very friendly.
Guy Grundy
I have been in several times and asked them to adjust my Oliver Peoples sunglasses ( which were not purchased there) Without question,they happily do this and do it well.Superb service and first rate attitude.
Heidi Behrends
Very professional, knowledgable, and kind staff!
Lisa Edgington
Amazed by the efforts they went through to ensure their and patients' safety. As always, very professional, thorough and helpful.
Paul Goodnight
Front desk staff and overall customer service are great. Has great options for frames and sunglasses. Highly recommend this place.
Alex Turney
The doctors were personable, professional, and knowledgeable. I was able to get a prescription for computer glasses and purchase glasses right after!
Gina Kuki
I've been going here for years, so I might be a bit biased. It's always been a wonderful experience and they regularly update their selection. Nothing bad to say at all.
Claire D'Antoni
Great eye doctor experience, answered all of my questions and provided excellent service. I recommend this group.
Nicole Strahm
Dr.Lee is amazing! Best and most thorough optometrist I’ve ever had.
Rebecca Dobosh
They are just fantastic, very personalized, really invested in people and their eye health! Dr. Tsai rocks!
Monifa Lawrence
That staff was welcoming and professional
Michael Hagen
Nice staff, efficient, knowledgeable.
TJ Degnan
Just walked by with a pair of glasses that needed a screw. They were kind enough to take care of that as well as being a very friendly staff.
Mary Rarick
I'm not a fan of the way they assume you're buying glasses from them so they build in half an hour of time to sell you in between tests. It's a total waste of the customers' time.
Jillian Toda-Currie
Everyone is helful and kind! They are also taking great precautions for the pandemic, which I appreciate a lot.
Adam Karol
Super friendly, great service and very very good COIVD protocols. Highly Recommend
Jeff Hoppert
Always excellent care
Jessica E
Always friendly, efficient and very helpful! Great selection of frames!
James Canning
Purely professional examination and sales services. Polite, friendly plus great selection.
Pierre Kaptanian
fantastic
Harley Leiber
great exam, very very helpful staff
thnx
I'll be back
Geoff Wild
Outstanding, helpful and friendly service - outstanding!
ethel katz
Always a pleasure to be there with your team .
Ethel
BP
There isn't a better optometry office in Oregon than The Eye Studio.
Jillian Logsdon
Super friendly and professional, they go above and beyond to help :)
yousef A
Great first expression. Friendly atmosphere and amazing service.
D Thompson
Excellent Service!
Andreas Anderson
Great service from a nice local company.
Brett MacLaren
Excellent experience and great customer service.
Yen-Cheng Liu
Courteous staff, excellent doctor!
Alex Fox
Very friendly, patient, and professional
Andrew Escobedo
Well done.
Sam Pardue
Very thoughtful exam and prescription.
Beth Brett
Great client care!
wesley tucker
Great place, great people!
Dyon Martin
Great service and support
Pam Helling
I like it!
Tyson Clark
WONDERFUL & AMAZING!
Brian Butler
Everyone at The Eye studio was incredibly helpful, professional and friendly.
Mollymarie Cunningham
Very professional and thorough!
Brian Benavente
Amazing service and staff. Will forever come back here for any and all optometry services.
Cecily Franklin