Reviews of Manchester Eye Associates. (Optician) in Manchester (New Hampshire).
Manchester Eye Associates
779 S Main St, Manchester, NH 03102, United States
Description
Information of Manchester Eye Associates, Optician in Manchester (New Hampshire)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Manchester Eye Associates
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
Closed
Popular times
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Tuesday
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Thursday
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Reviews of Manchester Eye Associates
Lifesavers!! I was visiting family in the area last week. I tore one of my contact lenses, and didn’t have a spare. I walked in with my prescription, and they were able to give me 2 sample lenses. I am so grateful for their friendly, professional and generous treatment. Thanks again!
I had to schedule an immediate visit for a change in my vision. My visit was scheduled for that afternoon, perfect. I was seen right on time. The PA who prepped me for the doctor was pleasant, efficient and knowledgeable. The doctor was thorough and explained what was happening in terms that were easy to understand. A follow up visit was scheduled and I was on my way. The experience couldn’t have been better. My wife and I have been clients for years and have been very well cared for. The staff here, from the office staff to the doctors, are professional and cheerful. I highly recommend Manchester Eye Associates.
Best first visit ever
New to the area and found that Manchester Eye Associates was accepting new patients. Contacted them and set up an appointment. Showed up for the appointment and was met by very friendly office staff, we provided insurance cards and immediately after I met with Colleen, no wait at all, who ran a battery of tests before taken me in to the doctor. Colleen was extremely professional and friendly, very east to work with. I then met with Dr. Williams and he explained step by step what he was doing and why. He to was excellent and professional. I then met with Michelle to pick out frames and place the glasses order. I thought I knew the frames I wanted but Michelle didn't think they where the best for my face and made several other suggestions that where within my insurance allowance. Very helpful and my wife and I approve of her choice of frames. I also ordered contact lenses and was amazed they were in the very next day. Previously I was waiting several weeks for the order from my past provider. Overall extremely glad I found Dr. Williams and his talented and sometimes funny staff.
I have been a patient at Manchester Eye for over four years. This week I decided to have new lenses put in frames I had purchased from their optical shop three or four years ago. It was clear from the moment I walked in that no one was too eager to help me. Had I done something wrong?? I made an appointment, I waited patiently and was pleasant with my greeting...???
When it came time to sit with an optician, I again waited patiently in no rush to be anywhere. I didn't have to wait long but my short experience was not pleasant. I was told that my frames where old and that they could not guarantee they would not break when replacing lenses. It wasn't the fact that they couldn't promise not to break frames I purchased at their shop, but the way I was told...I felt unwelcome and that my wanting lenses but no frames was an annoyance. I asked, "So one has to purchase new frames each time they change their prescription?" There was no verbal response, just a nod of the head with a grimace. I took my frames back and left.
It may be true that plastic drys over time, that frames cannot be guaranteed because of this but patients should not be made to feel like a nascence for not wanting to buy new frames. Hopefully someone was simply having a bad day...I will go back as I like the doctors but as for purchasing glasses, guess Warby Parker may be calling.
A friend recommended Manchester Eye Associates when I moved to the area. The office is clean and bright. The staff is very professional and operates like clockwork! I was impressed with the new selection of frames, and even more so when one of the specialists stayed with me for an hour to look for some funky ones in catalogs and special ordered two pairs for me to try. Dr. Williams is knowledgeable, personable, and has a great sense of humor. He patiently answers all of my questions, knows my medical records, and works with me on the best course of treatment. I highly recommend Manchester Eye Associates!
My wonderful optometrist of 30 years retired. He recommended Doctor Chistine Caban Donahue for "for my special eyes". I was pretty nervous to be honest. Leaving a practice after 30 years to start a new relationship with a new doctor; was a little scarey. I was extremely relieved with Manchester Eye; everyone was so welcoming. Dr. Donahue was so wonderful, she did an excellent exam. I am very much looking forward to building our relationship over the years.
I am a new customer to Manchester Eye Associates, I was referred by my 9 year old daughter's pediatrician when she needed extended eye testing. At her apppointment, the staff, the nurse and Dr Gilligan were wonderful. They made her feel comfortable, and were very patient while she tried to keep up with all the different machines that she was being tested on. In the end, even thought she didn't actually need glasses, Dr Gilligan recognized that she just needed the "glasses" to believe that they were helping. She gave her the smallest prescription (which is all she needed) but as soon as we picked up the glasses my daughter immediately said how much they helped. I made an appointment for myself with Dr Donahue, and she is such a joy to work with as well. Very efficient and knowledgable, as well as personable and very pleasant, I felt very comfortable the entire appointment. I have an upcoming appointment for my 8 month old with Dr Gilligan, I will report back after that and let you know how that goes... :-)
I have been going to Manchester Eye for many years. I have always appreciated the excellent service I have received as a patient there. The other day I went for my yearly check-up. I was really aware of the fact that from the minute I walked through the door until my appointment was complete everyone was pleasant and kind. I work in healthcare and really feel that many office should spend the day with their staff. They would certainly learn a thing or two by their excellent example. Thank you.
I have been going to Manchester Eye Assoiciates for many years. My visits with Dr. Donahue are always excellent. She is very thorough, easy going and understanding. The office is clean and neat. It is a great place for everyone in the family to receive full eye care. The staff/optical staff are very knowlegable and very helpful in making sure your appointments are convenient for you and making sure your new glasses and lenses are perfect for you!
Took the whole family. They are great and the people are really nice. My 4yo daughter liked the sales associate so much she invited her to her birthday. LOL Needless to say they are great with kids. My glasses were supposed to take a week to come in and they were ready in 3 days.
Dr. Gilligan is amazing, sweet, and very thorough with her work. She takes her time to make sure you have just the right lenses. And won't let you leave until you can read the tny bottom line on the seeing chart. I've had MANY eye doctors that were no as thorough. And the majority of the staff is very friendly.
I have been getting my care at Manchester Eye Associates for many years and am extremely satisfied with the services I have received. I see Dr. Donahue and she is competent, professional and easy to talk to. I am usually able to get appointments when I need them and the staff is always helpful with questions.
The office is clean and bright. The staff is very professional and operates like clockwork! Dr. Donahue is an amazing doctor. She has a great personality, knowledgable in her area a great sense of humor. I would recommend Manchester Eye Associates to all my friends.
Thank you Manchester Eye.
I've been a patient of Dr. Randy Williams for years, and I wouldn't think of going elsewhere. He and his entire staff are totally professional, and there's never any wait. Whatever my appointment entails, I'm in immediately and taken care of quickly and efficiently. I have total trust in Manchester Eye Associates.
I went in to get my eyes classes fixed they were very good at helping me out.
Transferred because was unhappy with old eye dr. These people are wonderful! Took my whole family in one morning. All treated quickly and with great respect. Everything explained and we all felt very comfortable. Will make our new dr.
It is always a pleasant and professional experience when I visit with Dr. Williams and staff. My entire family has been a client of Manchester Eye Associates for 8+ years. I will continue to refer Dr. Williams care to others.
I have used Manchester Eye Associates since the early 1980's. Dr. Caban was the greatest; now that he has retired his daughter Dr. Donahue is a worthy successor! I would highly recommend their practice.
I went to Dr. Caban for many years and was thrilled with him. When his daughter came on board, i starting to use her. She is an amazing Doctor. she was the first one to see symptoms of carotid aretery issues. When my internist did not want to recommend me for a carotid artery test, Dr. Gilligan did not give up insisting that i have one. She fought to have her recommendation approved. As it turned out, Dr. Gilligan was right in that i needed to have the test. it showed a blockage. now i will have the test on a regular basis and if necessary have the artery reemed and cleaned at the appropriate time. Without Dr. Gillign's persistence in overuling the internists decision, I may have one day lost my vision or had a stroke. This is an office that you can count on! Thank you, thank you Dr Gilligan and Manchester Eye Associates. Barbara Scotch
Enjoy my visits with Dr Donahue, very easy going and understanding. The office is clean and neat. It is a great place for everyone in the family to join. The staff/optical staff is knowlegable in their areas, very helpful and very responsive!
Dr. Randy Williams was great and Steve helped me when my glasses were broke he also helped me pick out excellent frames, I've had lots on comments how nice my glasses look. Staff was very professional.
Elizabeth has been taking care of my glasses for many, many years. She came to my rescue again this week by getting a new arm for my glasses just before I get to go to a social event for the FIRST TIME IN OVER A YEAR! Please, please, please - don't ever retire, Elizabeth.
Great Selection of frames. Quick service. My order had only taken one week to arrive. My glasses fit perfect.
I've been going to this practice for years and each year I am so impressed by the quality of care you receive from the Dr. and office staff.
I highly recommend this practice to someone looking to change or has just moved to the Manchester area.
Dr. Donahue is an absolute sweetheart....very knowledgeable and thorough and has a great sense of humor. Answers all your questions in simple terms you can understand. You never feel rushed.
Staff is AWESOME!!!! Everyone was very pleasant and very helpful. Nice selection of affordable frames. Great location with ample parking. I will strongly recommend these guys!
They got me in right away, lots of parking, easy to find, friendly associates! Got my new glasses on Monday, when my appointment was on a Thursday!
My only complaint is that they are VERY limited on the insurance they take. And there is a much higher rated business closer to me anyway.
Got all of my tests and selected my glasses in one appointment. Great location, and fast service.
Got horrible service here, but editing my review since I received a full refund. Three stars. (Edited: Oct 15, 2020)
I've been a patient for 30 yrs and wouldn't go anywhere else! The staff are caring and compassionate !!
Always receive top quality eye examinations, and eye glass fittings from
Elisabeth.
Excellent service, worked with my schedule. Went the extra mile to help. Very knowledgeable staff.
it was quick, and very friendly staff, id recomend the drs. anytime.very helpfull and knowledgeable.thanks
sonny marcotte
High level of expertise and friendly service. great healthcare experience!
There have very nice and trendy glasses frames and glasses.
Staff was friendly and helpful, was able to get what I was looking for in a timely manner.
Highly recommend! I love Dr. Donahue
Excellent care!