Reviews of Stanton Optical. (Optician) in Columbia (South Carolina).
Stanton Optical
189 Harbison Blvd Suite A, Columbia, SC 29212, United States
Description
Information of Stanton Optical, Optician in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Stanton Optical
Sunday
12–5 pm
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–7 pm
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Reviews of Stanton Optical
Moeshia Scott
Good deals, great service! Brooke did a lovely job helping me choose frames, answering my questions and even doing math! Certainly would recommend when it comes to affordability! The Doc was really sweet and patient. She helped me figured which contacts lenses would be best for me along taking the time to explain my eye exam.
J Hagen
I was here from out of town and Seliena was absolutely fantastic. She helped me get an immediate appointment for an appointment exam and I had my glasses in under an hour. She was so pleasant and also helped me with my insurance to make sure I was getting the best price. Will definitely come back here for future needs. Thank you Seliena!
Alexander
Definitely a 5star Experience!! Great customer service! Great Doctor! Love my glasses.. They are perfect.. they did a great job with my glasses.. This location also have a lot of very nice frames to choose from with great prices! Highly recommend this location!
Lisa Lanell Wallas
I have been going here for years. The Manager Corey and her staff have always given the best customer service experience. They care about meeting your needs and providing you the fastest service.
Teresa De Peña
I needed an appointment fast and was able to find it with them. My glasses were ready the same day and on top of that they gave financing options. Highly recommend them.
Mary N
It was a wonderful experience that we had there. The lady that helped us with our eyeglass prescription was so helpful, kind, professional and friendly!!!
red king
Maybe it's been awhile but there are so many choices in the eyewear business🥰🥰 Trinity is very cool representative. My appointment was super smooth and on time! They have decent deals even if you lack insurance🤓 I definitely made the right choice. …
Chandra Moorer
I recently broke my glasses and was in dire need for a new pair. I was a little nervous because I had never been to this business before, but let’s just say this was one of the best decisions ever! The associates at this location provided stellar, top-notch customer service. Adam assisted me with questions I had about the glasses and was so very kind and sweet! Dr. Manaffy’s professionalism exudes care, patience, and warmth! Lastly, Brooke went above and beyond to ensure all of my eye care needs were met prior to leaving! If you need eye glasses or contacts, don’t hesitate to visit this place. They really know what “Real” customer service looks like!
Tony Wilson
Not bad but you get what you pay for. Same day glasses is not true at all. That's if you don't need medicine for the glasses. I was told it takes up to 7 business days, and that's not true either . More like 2 weeks SMH. After the 7 day I called and they extended it for another 7 days according to the date they gave me for ready day. SMH you get what you pay for. They would do better with service if people didn't have to pay until pick up. Then they won't get paid unless the work is done first. And it wouldn't never take 2 weeks. All Im saying is when you put money in the sellers hand then they pretty much got what they going to get from you. There no rush more like I'll call you when they get in bye.
Patricia Long
Called at 4 and got an appointment for 530 that day. Staff was super friendly & helpful. They were also patient while I picked out my frames. (I’m super picky too so it took a minute) walked out with my glasses the same day. Can’t say enough positive things about this place
Lauren Ignet
Everyone was so helpful! The eye doctor was efficient and kind enough to really take her time to help me, and the ladies up front helped me get a great deal on the exam and lense replacements. I’ve found my new glasses place!
Clyde Ramsey
Everyone is polite. Extremely helpful. I was seen by the optometrist early. I had all my questions answered.
Shannon Cornelius
I would like to say that Trinity was an awesome Associate. I had an issue with my glasses sliding off. She was able to make the proper adjustments. Thanks Trinity!!! Stanton is a wonderful place. Staff is always professional and excellent customer service.
Anna Masse
Amazing experience with Adam!! Very prompt and welcoming place. Took the time to help find a very particular frame I was looking for. 100% recommend Stanton on Harbison.
Tonya “Sunflower” Grandison
I loved how they made sure I was good and comfortable.
I went on the 5/5/2021 I love how the staff were so friendly and polite plus very helpful... Thanks to the doctor and staff
Awesome
How Am I Looking?
A quick and kindly experience by all. A big thanks to Adam for helping out on the best price.
Oksana Velet
Outstanding service. I was just walk in with my own eye exam , stopped by to check their frames. Ladies was very welcoming and helpful, took their time - worked out with all my numbers - insurance and I was in and out 30 min with 2 glasses. Thank you so much
Tiara Robinson
Fast service! Very friendly environment. Most definitely made my process run smoothly. Thank you so much for my new swag! Trinity, Brooke, and Jayda were excellent assistants as well.
Cecilia Jessie
Selena is an excellent asset to Stanton Optical. She efficient professional and paid detailed attention to my needs. Best employee I've ever met at this store
Katrina Jørgensen
Despite being a little slow (it was Memorial Day so I get it), the service was very good. The doctor was personable and answered all my questions. And Christina, who took care of my glasses fitting and adjustments was absolutely lovely. After a few less than perfect optical experiences in Columbia, I'll be pleased to come back to Stanton.
Sharon Hamilton
I was in the store asking questions about a week and a half ago. I don't go just anywhere, they are how I see after all, anyway, on the phone a young lady, Not really sure of her name, Corey? It began with a C, was very curt with someone on the phone. Not impressed, however, as I watched, young lady with black hair, super short, was working, I am not sure where in store she worked, helping a customer, was very polite, helpful, not in a hurry, service you'd expect with glasses. I thanked all tried to offer service I left it with let me speak to my husband. I'd get back. As we discussed it. I explained about lady very rude on the phone. As long as we do not have to be having any contact with her. We will be back. My brother in law has had surgery on his eyes. He's asking his Dr, but possibly 24 new customers. Again, the young lady on the phone. I'd prefer to think brought her problems to work, which is bad enough, not her everyday personality... from another customer a dear friend also complained about Ms shivey.. I reported back. I didn't see her anymore.
If you need glssses.. I'd recommend this store. Just back off of young lady name is Corey.
Very professional ppl. Happy to help. 3 stars bx of corey.
Matt Mason
First trip I had no issues, it was pleasant, in and out and everything was fine.
Second trip, booked online (super easy), called to confirm my insurance would be accepted and was told I was good to go. Showed up for the appointment early to do paperwork and browse, immediately told my insurance wasn’t accepted.
Really disappointed, I liked this place.
Missy Erwin
The space is clean and open, I like the selection and the staff are super friendly and helpful. Great covid safety being practiced. I love Geneva, she is the one that helped me today, the store got really busy but she was so calm and professional and managed everything so well. She was so knowledgeable and made sure we got taken care of.
Alex Monaghan
I had the best experience I've ever had at the eye doctor yesterday getting contacts for the first time! The Dr. was so encouraging and Geneva sat down with me one on one to help me learn how to put them in. I left feeling overjoyed and am still so happy!! Even though they were overbooked (that's what happens when the store doesn't control their own booking!), the employees were payient, kind,, and attentive.Thank you for such a positive experience! Highly recommend.
Mike Jones
Come in on a Sunday for an eye exam, looking into the possibility of getting contacts for the first time. Everyone there was very helpful, professional. Also set up a class for when the contact’s come in to make sure we know how to properly use them. 10/10 recommended!!
Thanks!!
Mayra Hernandez
Service is bad. Location and Customer service are never on the same accord. Customer service will always says one thing, and when you arrive to the location, they say different. Second time trying to get a vision exam, and when arriving and letting them know I had spoken with customer service on the phone, location stated I was past time frame. Online doesn’t give you the option to speak with someone at the location. (Harbison location Columbia, SC)
hannah potter
I just started going to Stanton optical for my eye appointments and I am so thrilled with their service! I have a busy schedule but they are always so welcoming and accept walk in appointments. My most recent appointment I had walked in and had my eye exam done within 30 minutes and picked out 2 pairs of glasses as well. I got my prescription within a couple days! When I picked up, Madison had assisted me with fitting my glasses and making sure I was satisfied. I recommend this place to all of my friends!
Jose Rexach
Lizz is awesome and very courteous. She helped me with my broken frames. I thought i was gonna have to drop them but we were able to get my new frames the same day and only took bout 20 min. Love this place!!
Steve Stecko
Very professional and attentive staff. They were able to take care of my glasses right away. I will definitely be buying any future pairs of glasses that I will need from Stanton Optical.
Rich Jones
Very friendly staff. The Dr himself was helpful and friendly. Clean environment with an excellent selection of cosmetic options. Prices were VERY reasonable. I'll be coming back here for all my vision needs. Can't go wrong.
Barbara Anderson
I booked an appt. online, and there were many slots available, which was great. I received a phone call to confirm the day before, along with a text message. I let the young lady know I needed to be out in one hour as I had to be in Columbia for appt. I arrived 10 minutes early to select frames, and then was able to see the Dr. Mahaffey right on time. He was quick but thorough and did an excellent job explaining what he observed about my eye health. I got my prescription and met with Ashley to measure and complete my order for two pairs of glasses. Everyone there was efficient, helpful, friendly and knew what he/she/they were doing. I was given all my paperwork and I learned how to check the status of my order online, which I did this morning. I even got the little nose piece on my "old" glasses replaced, which was very nice as they were awful. No charge. I was out of there in 50 minutes, which was perfect and made for a leisurely drive into Columbia. I feel I got an excellent value with the glasses as I chose what I liked and put all the "extras" on the glasses as I wear them every day, all day, so comfort and satisfaction matter a lot to me. My only "downer" which isn't Stanton's fault, is they are not a preferred provider with my State Vision Care Plan. I will probably cancel that plan if nothing is covered with my provider of choice. I have always used the Harbison store for glasses and have always had a great experience.
Christopher DuPuis
I came to Stanton to get new glasses and what I was met with exceeded my expectations. The employees were very helpful and followed strict covid guidelines. I was seen at my appointment time and the process was easy and very timely. One employee Robert C.was beyond helpful in selecting my new glasses. He expertly helped me understand what my insurance would cover and the differences in prices if I used their 2 for $59.99 advertised sale. In addition he was able to help me replace some old frames with new ones and fixed an old nose guard on another pair. I greatly appreciate his kindness and knowledge to help obtain the best new glasses as well as help me with my old ones. I strongly suggest Stanton optical for a quick, painless and satisfying marketplace for all your optical needs.
House Of Geeks
I was a walk in on a Saturday and although their schedule was full, they were able to make time for a quick appointment. Exam took about 10-15 minutes and the doctor was excellent! Because I had a contact exam done, the woman who helped me offered one pair of glasses at 50% off, two years of free eye exams (I don't have insurance), and a free pair of non-prescription sunglasses - seemed like a great deal to take advantage of and I was able to get the glasses in 20 minutes. The contacts did take 2-5 days to arrive but I was also able to leave with a trial pair in the meantime. They do price match contacts which made a HUGE difference to me personally.
I also purchased their "frame club." Great deal, it gave me and my family or friends four completely FREE frames over the next two years. For a family where everyone is wearing glasses - this seemed like a must have!
Reading these other reviews from six months ago, I would assume there has been some staff turnover? Maybe some new management as well. I didn't feel pressured into buying anything I didn't need or want. I believe this staff really knows their stuff! My experience was excellent and effortless; I will be sure to recommend this place in the future.
Mike Rossi
Was very impressed. Dr. Mahaffey (sic) was very professional & thorough. The staff who checked us in to Corey were all very professional. Will return for future purchases as well as recommend them to friends.
Big Homie
The greatest place to get glasses from! Dr. Chad is great and knowledgeable! The Managers are great with service even when they are swamped. I will go no other place. Not sells driven location but customer needs location!
Angel Ruff
Chris was amazing he made the whole process so easy evwn helped me try on glasses and rated each pair seeing as it was my first time wearing glasses! He was a big help!!!
Bernie garrett
Thier service was phenominal From the moment I called to schedule an appt. To the time I got a receipt and left. I look forward to coming back in the future. Most friendly staff I've seen in a business in a long time
Stephanie Castillo
We had a great experience here! Had to get glasses for my 6 year old. This was her first time seeing an eye doctor and they were very patient with her and did an amazing job. The selection was huge. And the lady helping us with her glasses was wonderful. I will definitely be back when it’s my turn!
JHK
Brooke has been a lifesaver multiple times over the last 2 years since we moved to SC. I'm hard on my glasses, my baby is hard in my glasses, and even my dog is hard on my glasses.
Luckily Brooke has always been there for us. 10/10 would recommend!
Geo Nader
Great experience, Adam has tremendous customer service!
D S
Great experience! Friendly, great prices, super fast, (40 minutes after exam until new glasses were in hand) & a huge assortment of frames to choose from. I’m so impressed with how Stanton treated my son, that I’m going to leave my regular eye exam place and come here.
John McArthur
I was very nicely welcomed and taken care of. They gave me plenty of help without being overbearing and were able to take care of what I needed very quickly. Within 15 minutes, I had done my eye exam and gotten my prescription. The only time consuming part was trying to decide which of their large selection of frames I wanted to get, especially with the great deal they were running!
Osheana Peace
First time coming to santon optical and the customer service was great! They worked with me and even gave an option for payment plan which was great! Left with my glasses the same day!
LaShonda Collins
From the time I stepped in the door I was greeted with a smile and immediate service. Everyone was very friendly and professional. Dr Zeplin was very knowledgeable. Robert was great with assisting me and my son in selecting our frames. He was patient and very professional! His customer service was awesome!
Murphi Kirchner
I have been going to Stanton Optical Harbison for years, and I promise I won’t go anywhere else. Corey always makes my visits pleasant and I’m in and out! They have an amazing selection of glasses frames, which is great for me because I wear them everyday... the funkier the better!! If you’re looking for somewhere that is consistent, has amazing customer service, or just need an eye exam to see Corey and her team at Stanton!
Bonnie Dupuis
Over all Great service and staff. Dr.. Chad and Troy took care of me. Ran out of contacts and prescription was expired. I was able to get a same day appointment for an exam and they didn't have my exam strength for contacts but gave me 5 days worth of comparable contacts to survive till my order comes in. Definitely will be back.
Marlon Clemons
This was the best and most professional optical location I’ve ever been too. The service was amazing. I’d like to give a huge shoutout to April who took care of me very well assisting me with huge savings on two pairs of eyeglasses and a box of contacts. She saved me over $400 and i couldn’t be more happier. Can’t wait to pick up my frames this week. Keep up the wonderful work Stanton. You have a lifelong customer in me!!!!
Ben Killian
An eye exam and two pairs of glasses for $59.99? I was very skeptical, but everything went like clockwork. The people working there were as nice as could be. From the time I arrived until I left was about one hour. The glasses were ready to be picked up on the exact day they were promised. I WOULD recommend!
Ben Killilan
West Columbia
andrea melton
I'm giving a 4 because I haven't yet received my glasses. (Not because of lack in customer service. But my eye sight sucks. So I have to wait for mine to come in.. NOT a big deal. It's like that most places) Anywho... I made an appointment earlier yesterday (02/13/2020) couldn't make it. So I rescheduled. They were able to get me in that same day! Sweet!!! Went in and the staff was super with greeting me and guiding me to where I needed to go.. Got the exam done and went to look at glasses. The fellow who ended up helping me was extremely patient, knowledgeable and helpful with my final payment price.. Big props to everyone there! Thanks guys!!
Robin Lingle
Myself and my daughters received eye exams here. The technician was super pleasant and even took the time to explain to my daughters what each test did. The doctor was also extremely friendly and was patient enough to explain things in child friendly terms. She was efficient, yet we didn't feel worried at all. I have zero negative things to say about this practice. Every person we interacted with was respectful and kind. I highly recommend this facility for the entire family.
Larissa Brooks
So I went in today just helping my mother pick out a pair of glasses. I’ve been in contacts for a very long time and just had some questions while I was there. My vision is terrible so my lenses are very thick, I wanted to check and see what type of frame was suggested. So after Christina was done helping my mother, she answered my questions, I had a couple pairs I had looked at just to get an idea of what I wanted so she helped me decide on what was best. Now keep in mind I was not there to purchase glasses today. But she was so helpful, gave me and estimate of my cost and I was thrown back! I was expecting to have to pay around $3-400.00! Nope! With everything I was gonna pay $140! It was cheaper to take their in store promotion instead of using my insurance! So in 7-10 days I’ll have a new pair of glasses! It’s been about 10 years maybe longer since I’ve gotten a pair. I’m excited! Highly recommend Christina she was very patient, kind, and helpful and most of all she was honest. I loved that she was honest with my mother on which frames looked best on her she patiently waited while my mother tried on 100 pairs of glasses. She spent a lot of time making sure the perfect pair looked good on my mom and also since my mother had a bad experience somewhere else she just doubled checked with the eye doctor to make sure everything was perfect for my mom. We definitely will go back!
gamertagxpired
Great deal, great customer service, got my glasses on time. All together with my exam, picking glasses, and picking them up only a 30 min process. Great choices of frames to pick up along with prices .
Raven Brown
Love this location my daughter and I were both pleased. We had an exam and got our glasses the same day!! The staff was very helpful polite and all around enjoyable!!
Gail Brecht
Fantastic customer service from start to finish! Wonderful, stylish and comfortable frame selection. My associate was extremely helpful in selecting my frames and gave wonderful advice on what might work well with my face shape. I LOVE my new glasses, which were a great deal with their buy one, get one free deal - SUPER selection! I feel like a new person! My new glasses look fantastic, feel very comfortable, and I can see perfectly! Truly, this was a great experience. The staff were very helpful, thoughtful and courteous, and greeted me right away. Highly recommend this Stanton Optical! It has been my best glasses experience ever, and I've been wearing glasses or contacts for 30 years!
Martha Gillmann
The whole family received an eye exam and the service from all the staff was really friendly and helpful. We were able to order contacts and several pairs of glasses. I highly recommend them!
Carrie Coeyman
We went in as a family today me, BF and my daughter (11). The appts were set up next to each other 10:25, 10:45, and 11:25. We were in and out with an hour. That's three exams, picking glasses, and sitting with the tech to order them. Everyone, from the girl that welcomed us to the tech that closed us out was very warm and kind. We had such a wonderful experience. Thanks you guys!!
Jennifer Lombardi
From the moment we walked through the door, my kids and I were treated with care and kindness! We all needed glasses and the staff was so patient with us. Everyone we met did everything to make sure we were happy and confident with our frames. My son is especially hard on his glasses and they've always been happy to repair/replace the damage. We will definitely be loyal customers, and I encourage anyone to give them a chance. They will still be taking care of you long after you receive your glasses 😉
Denielle Mack
We were absolutely more than pleased with this location. The call center not so much. Mike helped us from the time we walked in the door was very kind and his problem solving skills were very helpful and needed. My daughter is very happy with her glasses that were ready less than 30 minutes after ordered. Thank You!!
Alexis Hoffman
Amazing experience! My appointment was at 4:30. Its currently 4:45 and I'm already at checkout. I am speechless. Not only was the service quick and friendly, a wonderful and helpful representative, Tisha, helped me pick out frames in less than 5 minutes (I cannot emphasize enough how terrible I am at making decisions- I wouldve been here for hours!!). Phenomenal experience! I will definitely be back. Bye bye Americas Best!
Annie P
The staff here is great! They’re always so friendly, helpful, and patient. They always have answers for all my questions and never seem upset with me lol The eye exam is quick and easy but thorough at the same time. I’ll keep coming here for sure.
Lisa Ardis
Robert was absolutely fantastic! He went through everything and answered things clearly. They took us back after check in and it didn’t take hours. The whole process from checking in, the eye exam, selecting glasses and going over everything only took an hour... thank you ever so much! Lisa
jennifer autrey
Excellent customer care. Very friendly staff and easy to work with. I recommend this to anybody…:-)
Lindy Collum
Christina was such a pleasure to work with. I needed to get out with a certain price point and she worked with man auto make sure I got the frames I want and stayed at my price point.
Dashia Wider
Customer service here was Awesome! Christine's patience and the attention to her customers was very much satisfied. I am very pleased with the services from the welcoming to leaving the Optical store.
David Ray
Everyone here is very friendly and helpful from moment you walk through the door. The doctor was great and very fun to work with. I highly recommend Stanton Optical and Cory the manager and her team fir your eye care needs.
Haley Short
I had a very good experience here! Natisha was very nice and made sure me and my mother were satisfied with our frames. She also worked with us to find the best deal on our glasses and my contacts. I experienced amazing service from her and will continue to come back in the future
Nicole Mack
I love this place! Doctors are knowledgeable, staff is fantastic & they always know how to make things work. This is definitely a go to if you want quick/last minute appointments along with warm & friendly treatment by all staff. I highly recommend Stanton on Harbison to every & anyone!
Alexsis Ivanko
Everyone in the office was very helpful and full of information. Even the doctor took his time to explain everything to me. The glasses I picked are fun, comfortable, and helping me better to see. I will be back for sure for more!
Brad Aull
Five stars for Stanton Optical! The staff is professional, knowledgeable, friendly, and very accommodating. The exams are thorough and done in a timely manner. I highly recommend Stanton Optical and will certainly be back. Thanks for a great experience!
Katie Olin
I was skeptical about going there after the terrible experience I had at America's best, HOWEVER, Stanton Optical exceeded my expectations!!! Very friendly staff and fast service! Picked my new glasses up today and they're perfect! No complaints from me! I'll definitely continue to do business with them!
Tracy Chavious
My husband and I had our first visit here today. Fantastic customer service! Everyone was patient and attentive. I appreciated having time to make my frame selections without being rushed. We will be back!
Jennifer Thomas
I was able to get a contact exam, 1 month supply of the contacts, and my glasses adjusted. They are affordable and friendly. Thank you to Jada and Trinity
Kimberly Cao
Was in here for a very long time because I was picking out frames and going over the prices. They were very patient and kind. Offered opinions on the frames and I really appreciated that. Christina made sure to explain over where the prices come from and was able to answer any questions. Enjoyed my experience!
Joel Christofi
Staff was very helpful and there were many options for frames, although they seem to be on the expensive side. I am a cash customer with no insurance. There was no self pay discount beyond the advertised pricing that everyone gets.
Anthony Jarrell
I went into Stanton Optical for help with an emergency eye issue that occurred during a weekend. The care, patience and attention to detail I received from Dr. McTague hands down makes this location my preferred place for eye care (and that’s with an hour drive). One of the little comforts in life is finding a care or service provider you know you can trust, whether it’s for your car, your hair, or, in this case, your vision and eye health. I would highly recommend Dr. McTague to anyone - you’ll receive an utmost and genuine level of communication and care. You’ll also instantly see that you’ve found an eye care provider you know you can always trust.
Judah Rendelman
Robert is literally the best guy ever omg
The exam took less than 15 min and they had my prescription already in the store. Everyone was so kind and genuine. 10/10 great experience!
Michelle Schooley
I have had excellent customer service from both managers William and Michael. Last year they were helpful with my daughter's contact lens exam and getting contacts for a great price. This year we needed to get glasses for 4 of the kids. We had a few complications due to changing circumstances on my end, and they were so patient with all the changes.
Kace Quartered
I had a rough start here, but they called me back and made certain I was satisfied. We all have bad days, I'm glad to know some people don't let the bad days stay that way. Great customer service.
Kaitlyn Kustafik
I was nervous to go to this location because of some of the reviews on here. However they must have changed staff because my experience today was nothing but AMAZING. All members of the staff I came in contact with were wonderfully polite and friendly. I felt comfortable within seconds. No one tried to charge me extra money, but they made sure to educate me on their offers. It was honestly the best eye exam I've ever had as well AND they gave me a free trial pair which is hard to come by these days. I will highly recommend this location to anyone.
N P
On 8/12/2020 I walked into the Stanton Optical store at 189 Harbison in Columbia, SC because I was having significant issues with the glasses I purchased at another Stanton Optical store in Lubbock, TX in December 2019. The entire team at the Columbia store tackled my issues immediately, effortlessly and professionally. They made me feel welcome and periodically checked up on me. The female that began working on my glasses even told me to bring in the 2nd pair of glasses I purchased in Lubbock so they could check those as well. The Columbia store corrected ALL the issues and boy was I happy. So at the least I got to give a HUGE shout out to that entire team that worked on that day. I guess it took the Columbia SC store to show the store in Lubbock, TX how its really done! Guys thank you once again.
Nick P.
S K
Just had my appointment after 7 years of skipping appointments, so I was a little hesitant. But, my guy Robert walked me through everything, and made me feel comfortable. Really chill guy, in a chill environment. I'll be back, hopefully in less than 7 years this time.
Casey M
I've come here for my eye exam the past 5 years and I'm always astounded by the great care the staff assist me in finding the right pair of glasses. I'm very indecisive but with their help I'm always pleased by the end of my visit. Some of the best customer service I've experienced. If you need glasses I can't recommend Stanton Optical on Harbison more.
Jules “Jules” M
Great experience here. Came here for an exam, glasses & contacts. Brianna greeted us. She was helpful, honest and clear about how much everything would cost. Exam was quick. Large choice of glasses to choose from. Waiting room was large and comfortable. So glad I saw the sign... $69 for 2 pairs of glasses and free exam. Highly recommend!!
TAMARA SMALLS
Glad I came in. The eye clinic is not in my insurance network, but the price was still great and cheaper than a eye clinic in my network. Great deals and discounts, not to mention the frame selection is awesome. I love my new Glasses. Friendly staff too!!!!!
quandasia jennings
I had a great experience they were pretty busy but got in and out and was able to get my glasses the same day. The doctor helped alot as well and answered all questions.
Marci Watt
The doctor was professional and their selection of glasses is very large. However, the customer service is ridiculous. I called to check on my glasses 10 days after ordering them. Was placed on hold for nearly an hour (combined because I gave up and called back). When I got through I'm pretty sure it was an outsourced phone service that gave no apology for my long wait time. Turns out my glasses were ready for pick up and no one called to notify me.
Winston Nguyen
Upon coming in, I was immediately greeted and welcomed by the optometrist. The wait time and exam was carried out in a timely manner. To elaborate on my experience, I came in 15 minutes early and the entire visit took no longer than 30-45 minutes which included the eye exam and purchasing contacts. I cannot express enough how amazed I was by the service. Dr. Matague showed genuine care for the health and wellness of my eyes and was very professional and patient with my visit. After completing my eye exam, I was helped by Christine Perry when purchasing my contacts. She helped explain clearly what services were provided and the best plan in regards to finances. Definitely recommend this place if you do not have an optometrist. I am away at college right now and was weary at first but actually had a satisfying experience from a patient/customer perspective. Request Dr. Mctague and Christine before coming in for your eye exam and assistance!!
Update: 02.21.21 same great experience. same doctor w/ continued quality care and patience
J Boogie
My daughter just got glasses for the first time at age 6, and I had not had glasses for 20 years. Both of us going into the store with not knowing what to expect and with some nervousness.
We where warmly welcomed and help through the process by Deja. She made the experience go very smoothly, and we had a great experience, because of her knowledge, friendliness, and patience with kids, and me trying 50 frames... lol.
The deals were great, and the selection is amazing! A+ to this store! Would recommend for a individuals, kids, and families.
And to everyone that had an issue with final price. Just ask ahead of time like I did. They will give you an almost spot on estimate if you tell them the frame price you are looking at purchasing.
Austin Phillips
The best optometry and eyeglass retail experience I’ve ever had. I had an appointment on a Sunday afternoon, and upon arrival I waited less than 15 minutes (despite the store being slightly busy) to be seen by the optometrist. The entire eye exam took no more than 30 minutes with no dilation, and I was fitted with a free trial pair of contact lenses. I did not have to fill out a clipboard full of paperwork for insurance and medical history as is common at most providers, and there were no issues in approving the insurance (I use Community Eyecare). I decided to buy a pair of glasses too, and was happy to find out that they were half off! The assistant also ordered me an additional pair of trial lenses free of charge to go along with my year of contacts since I was wearing my only pair. My glasses were ready for pickup the next day. I saved a tremendous amount of time and money here, and overall had a wonderful experience. I highly recommend!
J POLO
My experience has been great so far. I was welcomed by an employee at the front desks as soon as I walked in the door she was very knowledgeable about the fees associated with what I wanted and quickly placed my order with my own frames that I brought in. Great first impression at Stanton Optical.
Lisa Brown
Great experience! Dr. Zeplin was fantastic...he even gave me his personal cell phone number in case I had an after hours emergency. Corey was extremely helpful picking out my frames and giving honest feedback. I’ll definitely be back!
Zack Williford
Brooke was FANTASTIC. She is very friendly and helped me find my new favorite pair of glasses. It’s been a long time since I’ve been to an optometrist, but this one is definitely top notch in customer service and speed.
Danielle Curry
Stanton is amazing. My appt was at 12. I came in and went straight back. Didn’t have to wait long. Angela is wonderful. She help me pick out some pretty frames. I will most definitely come back.
Kofeii
Update to review: added a star; Stanton Optical left me a voicemail offering to order me new frames after seeing I was dissatisfied. While I don't need more glasses and can work with the current pairs, i'm happy they tried to rectify the situation.
The staff was very polite upon me entering and helpful. The store was clean and well kept. I found the glasses I wanted easily and was helped immediately. My glasses (2 pairs) were ready in under an hour.
The reason I'm giving the store 3 stars though is bc the glasses I got were the store's shoddy old display ones. As if they had none of the frames in stock. There was gross sticky resin on the sides from where the price stickers were pulled off. The temples were wobbly and when closed, were uneven . Since the display ones had been handled by a million people, they both were loose and feel like they're on the last limb. The nose pads feel like they're about to come off as well.
Obviously when I tried on the displays I did not think I'd get that very pair and was just paying attention to the style. The employee helping had to keep trying to fix both pairs as they kept falling off my face, moving side to side, drooping, and not fully closing along with screws that wouldn't tighten. Very, very flimsy feeling.
I'm disappointed that I paid so much for such a letdown but I didn't know any better at the point of purchase.
Todd Sutton
Great atmosphere. Very professional service. I've had a headache for a week or so and wanted to see if it was related to my new job roll looking at tiny letters on a computer screen all day. The dr was polite and well informed and assisted with getting the perscription I needed, but that was only about 20% of the experience. The latter 80% of the reason I gave this rating is one of people who assist with picking and paying for your frames Tisha. I did not have vision insurance so the cost of my frames and lenses were overwhelming and she worked with me without me even asking to get frames I wanted at a price I could afford. I would literally refer anyone in Columbia to use them for their eye-care needs. I know I'll be going here from on. Thanks Tisha and Stanton optical.
Donald Love
I called and they set my eye exam appointment for the same day and when I arrived there was no waiting. Dr. Matague was very nice and efficient and willing to answer any questions I had. Tisha was my representative and she was patient knowledgeable and friendly.
I was very pleased with the service.
Jessica Gantt
I received a flyer in the mail about this place so I decided to give them a try. I wanted to try contacts for the first time, so I figured it would be cool. I had an appointment and still waited an hour. Everyone seemed to be running around like chickens with their heads cut off. When I finally got in to see the doctor (Zeplin), his personal cell phone was ringing off the hook and he seemed so zoned out. It was so obvious he had a lot going on and couldn't give his full attention. After he rushed me out, I waited another 45 minutes for a small 'contact class'. There was a lady working alone and she went on to tell me she was working alone and there was no way she could show me how to do my contacts right now and I would have to wait. Finally, Kristina came to have my class. She was very nice, patient and helpful. The contacts didn't work out how I had imagined and I was told to come back when I could. I came, and people were waiting everywhere so I left. I called to make an appointment over the phone yesterday. They rudely told me it was fine to come at 12. When I got there, at 11:30, they told me they didn't have my name and I would have to wait another hour and fifteen minutes for an appointment so I left. I would not recommend this Stanton to anyone and I only gave the three stars for Kristina.
Drew Sterner
Stanton Optical is the absolute best eye place in Columbia! I was on my lunch break and some how I got my free eye exam, picked out 3 pairs of glasses and had some amazing service while doing so (all in less than an hour). COREY RICE THANK-YOU! I can finally read road signs again. I can't wait to come pick out some new sunglasses
Tiffany B.
Troy and Liza were absolutely amazing. Very kind and helpful with helping me get my new glasses. No high pressure selling on things I didn’t need nor want. Quick turn around time. Thanks again!
Kirk Bingenheimer
The Doctor at Stanton was very professional and friendly. There was a mixup on my order but once we figured it out the reordered my glasses and they worked perfectly.
Crystal Mustard
excellent service!! Dr. Zeplin was very informative and took the time to make sure I had all my questions answered. Troy helped me purchase glasses and was so helping with picking out a pair that fit my face well! I will definitely be back!!
Jodi Farmer
My husband and I both went for glasses. It was a high volume day but we received excellent care. My exam did put me in New eye glasses that are the best I've received in a while. Love my frames, staff was friendly and very helpful
Jessica J
Helpful staff, was able to get in and out quickly. Staff was friendly and provided me with a quick checkout process.
Dave Kammerer
Recently I was looking for a place to get my eyes examined and glasses replaced. I had my current glasses for several years and now being in my 60’s, I wanted a place that was convenient, fair, reasonably priced and provided great services. I called and talked with several companies around the Columbia S.C. area. I saw the Stanton Optical ad and called their Harbison Store in Columbia S.C. I was skeptical about their services as I had read so many bad reviews but decided that I would try this company as they were much better than the other places that I had called for an appointment. I was pleased with my first time visit and my results as I tend to be very critical of businesses in my “older” years.
Pros
They answered the phone in a timely manner and listened to what I needed. They set the appointment based on my schedule. They answered my questions (I had quite a few of them).
They have adequate parking for customers.
I was greeted by Troy (sales representative) at the door. He very kind, knowledgeable and is a great listener.
I was allowed to look at frames at my own pace before I went to see the doctor. I arrived a little early.
The store has a large selection of frames. Frames available are current, contemporary and vintage styles for the consumer.
The appointment was as scheduled and on time.
There was adequate staff and seating for every customer in the store. The store was comfortable and laid out to provide customers with room to move freely.
They have a doctor on site that does an exam.
Doctor McTague is wonderful. She was concise, took her time, explained everything she was doing and made sure that I got the right prescription for my eyes. She has a great sense of humor and never tried to rush me while she was doing the exam. The eye exam was very through. She adjusted my lenses lengths especially for me as I use the computer a lot for my work. Although eye exams are scheduled for every 15 minutes mine took longer. Dr. McTague bases exams on the needs of the patient not the business. She provided me with temporary sun glasses as I had my eyes dilated and it was bright in the store.
The total time at the store was about 1 hour and 15 minutes.
I called back seven days later and after talking with four different people I found that my glasses were ready.
They fit perfect and I can now see perfect.
Cons
I was told when scheduling my appointment that I would have my new glasses before the end of the day. They told me that they made them at this store including bifocals. The Stanton Optical Company should let consumers up front know that certain lenses cannot be made in hours but may require several days to make sure they are correct.
Location of store at Harbison is at times hard to get to as it is down from the mall and traffic is difficult. Traffic is not the fault of the store.
I was told to call the automated number to find out my glasses status. The automated number did not work and my number was not in the system. It took me over a half an hour to find out the status of my glasses. I had to be transferred four times to the right person. I was told that the system was not working. Stanton needs to get this system working especially if they are telling customers to call but the system is not working.
Summary
If you are like me and older (60’s and above) then this store is a great place to go. Their eye exam, doctor and staff are great. Their prices are fair. You can asked in advance the approximate cost of any frame, lenses and exams before you go. I found this experience very pleasant.
After reading so many negative reviews I wanted to be sure that these folks get recognized for the good things that I experienced getting my glass.
Brandon Horton
The entire staff was friendly and made the whole process effortless. Only took about an hour from the moment I stepped in the door, got my eyes examined and picked out frames and lenses options. Cory spent time helping me decide what would work best for my situation and never made me feel rushed to make my decision. Kristi even found some frames and took the lenses from my broken glasses and reshaped them to fit so I could have a pair while mine were being ordered. They were amazing! Will not go anywhere else again.
Reginald Redd Reed
I scheduled an appt over a week ago for 12:45pm, I arrived 10 minutes early only to be told the doctor was behind schedule and couldn't see me until after 2pm. They coulda given a call or email. Do not use Stanton on Harbison.
Had the manager Robert not exhibited excellent customer service, I would not have returned. Kudos to Stanton for employing such an amazing manager.
Leigh Anne Holliday
The staff was very friendly and extremely helpful. Very inviting the moment we walked in for our appointment!! Jocolby and Christina were both so friendly and made us feel like we had been customers there for a long time! Dr. Zeplin was great at explaining the process and making us feel at ease!! Great experience all the way around and would highly recommend the Harbison location to everyone!
Matt LeGray
Phenomenal experience. Exam was perfect, customer service was exceptional. Exam and a new pair of glasses in about an hour. Could not be more pleased. Highly recommend.
Sheila Strickland
Very helpful staff. Exam was done within 15 minutes of coming in store. The frames I got were recommended by Corey and I've had many compliments on them!
Stephanie S (SuperStep)
First of all the test IS NOT FREE.. U pay $45 for it and it's "credited" back to u when u choose which glasses u want. The 2 for 69 glasses were a crock. They only had like 20 frames to choose from and most of them were the same just different colors. The doctor was super nice and made me feel very comfortable and so was mostly everyone else that I came in contact with and that's the only reason I'm giving it 4 stars. Word of advice tho.. From the moment a customer walks through the door they should feel welcomed and be greeted. That's was my first time there and I didn't feel that what so ever. The lady with the gray and black hair walked past me at least 3 times and It took the Spanish girl in the front literally 5 minutes to ask me what I needed help with and there was only one other customer in there.. Overall it was an ok experience.
Chris Young
Went with my wife to help her pick out new frames; ended up getting my own as well! Even though I had not made an appointment, they were able to squeeze me in for an eye exam and I was actually finished before my wife. The staff was fantastic and the optometrist I saw was very personable. My glasses were ready to pick up an hour after I picked my frames since they had my lens prescription in stock, yet another plus in my book. I will absolutely be using this location again in the future. 5/5 Stars.
Cherice Kjosness
The doctor at this facility is great! So personable but very efficient and knowledgeable! They don’t take my insurance but I was glad to pay for the exam.
Jim Coursey
I had a great experience at Stanton. It was late on a Saturday and I had lost my glasses. Brianna greeted me cordially and bright me straight back for an eye exam as a walk-in. Dr. Zeplin was warm and attentive and answered all my questions. Then, the hard part: picking out frames. Christina Perry came to my rescue and helped me find two pairs that worked well for my head shape and complexion, including a pair I never would have picked myself but turned out to be my favorite. All around good experience and I'll recommend Stanton to anyone.
Lindsay Ramey
It was very easy to schedule an appointment! The doctor was very kind and answered all questions I had. Robert made the ordering process of my contacts a breeze! Huge selection of glasses and great deals.
Hoza Thompson
Went into Stanton to get me some more glasses and contacts and the service was fantastic. From the moment I walked in the door, I was greeted and shown to the back area where I met my doctor. He was very professional in getting me the right glasses and contact prescription. I recommend Stanton Optical to everyone.
Linda Nevling
From the moment I walked through the door, it was a pleasant and fun experience. The Dr. really listened to me and did a thorough, not rushed, exam and the optician really helped me choose the perfect glasses. I ordered 2!
Jennifer Thomas
My friend and I went in the same day to around the sane time. We didn't expect to get our glasses that day too, which was amazing. We got exactly what we wanted and it was way quicker than expected. Btw, the lady Wendy that works on the lab was awesome! I have already recommended a few people go there.
Gwen Smith
I had an awesome experience today in purchasing my contacts and new glasses. Dr. Zeplin was so nice and professional. I didn’t have to wait long. The receptionist was cordial and took my benefits information in a timely manner. I enjoyed working with the sales manger, Tamyko. I came for eyewear but got so much more spiritually, and emotionally. Her customer service was impeccable and above normal. I highly recommend Stanton Opticals on Harbison in Columbia. I will definitely be coming back. The drive from Orangeburg is worth it.🙌🏽
Karitza Spivey
I had a wonderful experience! My optometrist was super nice and made me feel very comfortable. The glasses selection was wide and I had such a difficult time choosing! I highly recommend!!
Reesa Reese
My fiance and I are over the road truck drivers and needed an eye exam and glasses but time is always a rare commodity when you're always on the road. We stopped in the Columbia store, the customer service was amazing. From the time we walked in, was seen by their awesome physician Dr Magun to Cassie and Cori helping us pick out frames to the company calling us to keep us informed on when they were ready. Will, Cassie and Cori made sure our glasses were shipped to us 4 states away in such a timely manner. They went far above and beyond and we are so appreciative. Great job and we will continue our eye care there from this day forth. Thank you all so very much. God Bless.
Michaela Mazerolle
The prices are affordable and the selection is wide from designer to just every day. The staff is very respectful and responsive. The store is clean and bathrooms nice. Only thing to note is when coming in around lunch a doctor will not be there to do exam.
Benita Brown
Every time I come I’m always treated with a smile and everyone is so professional. I love the selection of glasses and ordered items come within a few days
Wendy Kozlov
I cannot say enough good things about Stanton Optical. First, the staff is amazing. They are very nice, friendly, approachable, and most importantly customer service oriented. Erica was great along with Cassandra!!!!
The optometrist was very nice, thorough, and didn't waste any time. And she's very funny too.
Never would I believe that we could get 4 pairs of glasses for $466, but I can say it is true.
We will now be lifelong Stanton Optical customers and I'm already telling people to go to them.
Tara P
Very rude. Phone message says one thing after l received an email confirmation, sat in all that traffic to rudely be told the computer double booked and they were taking the other person over me. Will not be back to this location and l suggest you look otherwise. This is not the first time I've had issues with the unprofessional attitude at this location, especially over the phone😤
DaQueen
The experience here was quite a pleasant one. They cleaned my glasses before handing them to me and everything was so cleaned. The associate that helped me was so nice
Kristin Allen
Arrived 30 minutes early on purpose but I still had to wait for my assigned appt which was fine. Eye exam was pretty quick. Picked out my frames while waiting. Checkout was the longest wait but everyone was very helpful. Would definitely be back.
Byron Robins
I went to Stanton Optical for the first time, and me and my father really enjoyed our experience! The staff there is so nice! Dr Zepplin, Natisha, and Brook were all so friendly and kind, and gave great customer service!
Melanie Keyes
I had a great experience from the very beginning with Jackie greeting me as soon as I walked in the door, then proceeding to help me get ready for my eye exam. Dr. N ( can’t remember the spelling of his last name so I’m not even going to try) taking his time to throughly go through my eye exam and making sure I was satisfied with the results. Then with Cory helping me order my glasses and having a conversation as if we had known each other for years and great laughs. Also, huge thanks to Angela for the recommendation I truly appreciate everyone’s help and making me feel good about transitioning into glasses! 5 out of 5 stars!!! Great company and even better employees!!!
BizKit Plays
Very friendly and mindful staff. It was mildly busy on a tuesday afternoon. Don't love the location, as it is by a local and usually busy mall area. Process flows fairly smooth. But there is a lot of fine print, and not many options of frames with the lower specials. Look for the blue tags. My review is low because i assumed i would be leaving with glasses. Found out around checkout that " a part" was being fixed. Was never really asked if that was ok, just told, i think, after i had paid. Waiting three days now when i may have been able to visit the location on two notch road.
Dan Scott
Had another great experience. I have an advanced cornea disease and Dr McTague was able to work around it, get me referred to a specialist, and Robert helped me get squared away with two gorgeous pairs of glasses and sunglasses. I've never had a bad experience here.
Daniel Warren
Tons of frames. Quick, great and very helpful service. Great place to buy glasses. Christina is an absolutely amazing. Jumping to help from greetings to frames and then to saving you as much money as possible on the final purchase. Thanks for a great visit to Stanton Optical!
Mark Wolford
Robert helped me, good time. Was told that they would be done same day, they were not. When I picked up my glasses they were Fuzzy and was told to give them a couple of days. Trip 3 take them back because wrong prescription. Trip 4 recheck eyes. Trip 5 pick up glasses but 30 minutes later then I was told. First and last time at Stanton Optical. 👎
Paula Reeves
Great service and prices. My experience was wonderful and my glasses are perfect, the doctor took the time to make sure they were exact. The sales person was very knowledgeable about the products and services they were offering. I give Stanton Optical a 10!
Amy Ball
Great customer service! The sales manager greeted me and gave a good explanation of choices while understanding my needs. She worked to keep me
in my price range and have my needs met. Highly recommend!! Thanks Kristina!
Isabel Garcia
very good customer service excellent service
Denise Walther
Was able to go straight back for the exam, they were very thorough. Deja was a huge help in choosing the perfect pair of sunglasses and Jacob did an amazing job of recovery on my old pair to help get me through until they were ready!
It will always be my first stop for glasses!
Meaghan Vanderhoff
I went here good service made an appt. Took an hour longer to actually go in but otherwise a good experience. Robert helped me choose a pair of glasses he was really good. He helped me find a pair that looked really good on me.
Patricia Girard
Awesome place, speedy appointment and great with my 7 year old granddaughter. Thank you Kristi and Dr Zeppelin for being so patient with her. So glad I brought her to them! I highly recommend the staff here, so professional too!
Sydney Bumgarner
I had a fantastic experience! Someone started helping me the second I walked in the door and all of the employees were beyond friendly. They were able to get me my prescription in a reasonable time and I would highly recommend coming here!
D Enders
I knew I couldn't get glasses for $69 I wear bifocals so I knew it would be more I ended up spending right at 5:00 to get all the extra thing gondet I like my Choice. But they were very professional and I had a very enjoyable experience at their office and store. Bethany was very helpful.
Brittany Stevens
I couldn't have asked for a better experience thanks to Tamyko! Not only did her customer service skills exceed all of my expectations, she was so patient and informative! She helped me narrow down my choices for my new frames, explained the add on features and every benefit of them. Hands down, best experience
Kristi Moore
The whole crew who worked today was totally amazing. From the moment I walked in I was attended to right away. Not only did I get a great deal on my eyeglasses, the employees worked together and found out that my lenses were in stock AND I got them made in less than 1 hour. They saved me from massive headaches, missing out on getting my college course work done and being blind at work. Friday night I went to bed with my glasses on the nightstand, but Saturday morning they were chewed all to pieces by my puppy. Needless to say, I will continue to do business with this store and I look forward to coming back because I will buy another pair when I save up for the RayBan’s I’ve been wanting!! Great job to Robert, Zach and all the nice ladies working today (I should’ve made sure to get all their names, I apologize). Y’all have made a customer for life! Thank you so much!!
Margaret Frick
The best experience I have ever had with getting my eye checked. Very quick I walked in early and instead of them telling me they couldn't see me early they said we will see if we can get you in but while you wait let find some glasses. Deja Montgomery was the most patient and helpful when it came to helping me find the right pair of glasses. When it was time for my appointment it took no time and didn't wait at all for the Dr to come in. He got me my contacts made sure they fit and I was back out to get the glasses finished. Within 20mins after checking out my glasses were ready and still had my whole day left. Less then an hour and a half I had an exam contact and glasses. They best place and will always go back to them knowing I will be treated right. THANK YOU DEJA for the amazing experience.
Carly Allen
I am AMAZED best service today! Tamyko welcomed me in got me started and made me
feel at ease. Christina went through so many hoops with insurance and helping me be sure to get the right frames, headed over to Two Notch to get my frames set! Thank you guys!
Virginia “Froggie” Arndt
UPDATE::: This location went above and beyond to fix the problem. After receiving the wrong prescription and wrong frames. The fixed the glasses, gave her the right frames and had us leaving happy customers.
This is being generous. Last Friday when we went in to find glasses, first we were with one tech who left us to help someone else out. After our daughter's glasses we waited 15 minutes with no help. Finally a young gentleman came over and started to help us but stopped saying he has to give us to someone else because he has to leave. We were shuffled to someone else. The entire time she worked with us, not once did she tell us the eye glass machine was down until after we paid. When we asked how long it will take she said gave a promise date or April 2nd at the latest. April 2nd came went with no glasses. I called together to check on the status and was put on hold for 40 minutes. I gave my number with a promise I would be contacted back if we lost connect. She never called me back. My husband called back two hours later and now we are being told they will not he in until next Tuesday. This is unacceptable and unprofessional. After I get my daughter's glasses I will never us this facility again. If you can not keep the promise date, you shouldn't give one. If I knew I would have to wait two weeks for my child's glass I would have gone to Eyemart. At least they keep to their promise dates.
Niki Presley
They went the other mile for me I mean everyone here is amazing and i just cant beleive what they did for me here. I will always come back to this business.
They sent me to the hospital and they stayed on the phone always calling to check on me and to see why it took so long. They were so worried about me cause my eyes were crossed so bad.i stayed at the hospital for 11 hours. And until 8 they called me and checked. I came back up here right when they opened the next day. And I got seen right away. Got glasses the same day and everything. I just bought my second pair here and I am just so excited to have a business that cares so much for there patients that they see.
CARLY GRADY
Fabulous customer service from the WHOLE TEAM! Came in just to repair a loose screw in my current pair of glasses ended up spending $650.00. Got a great new pair of everyday frames and lenses and an awesome pair of sunglasses!!!!!
Faith Whisman
I came here 3 weeks ago for my glasses and could only get one pair because I have insurance which I feel isn’t fair but they are respectful and understanding! And today my mom came in and found a pair she wants and the sales lady was extremely nice!
Jess W
The staff is awesome, Jocolby was a sweet heart and made it a really easy and she was funny. We saw an awesome doctor a week ago, then went back for an adjustment and saw Doctor Prab McTague today. She was quick, knew exactly what to do and fixed my issue in less than 10 minutes. We were so happy my fiance decided to get his eyes checked and they got him in while making my new lenses up. Awesome place!
Dominique Clark
We arrived I was immediately greeted from all staff. Ted was friendly, Dr. McTague was really pleasant and patient. Deja helped tremendously with helping find amazing specs and great pricing. Really nice staff and the environment is comfortable
Jennifer Jennison
Went in a little early before my appointment and was seen almost immediately. Very quick, very professional and very nice employees. The location seemed busy but everyone was being helped by someone. Will definitely come back.
Brandon Vivas
Had the pleasure to visit Stanton optical, the staff was very friendly specifically Robert, he gave me some valuable tips on how transitioning glasses work and was well informed. Will definitely come back to do my glasses again.
Heather Malovic
I had Corey help me pick out glasses! She was amazing & helpful! She also checked my warranty on my current glasses.
Outstanding service!
Courtney Caldwell
Robert was a great associate, he displayed exceptional customer service skills. He assisted me with finding glasses and matched my pricing. However, the 2 for $59 special only gave me about 6 pairs to choose from. The original price for 1 pair was waaaay more than I intended, this is where Robert became a great help. I unfortunately won't be back. I tried them out, but I wasn't that impressed. The optometrist and Robert were still great at their job. Not a true BOGO though.
Lisa Otto
The doctor at Stanton Optical did an amazing job helping my son achieve the right prescription. He has a corneal disease which makes it harder to examine him. The doctor was so caring and knowledgable about treating him. He will definitely be coming back as his eyes will change. I would recommend this doctor to anyone. I live an 1.5 hours away but I will make the trip just to see this doctor. The price was exactly what I was originally quoted and he received his glasses within an hour like promised.
Becki Arlt
Very courteous serviceWe are here on Labor Day the entire crew is in good spirits and help expedite our visit. There was a problem filing Our insurance, and the girl was very helpful in giving us our options overall very positive experience.
Julianne Cyr
Nadia, Dr. Zepplin, and Bri were so friendly and helpful! This was our first experience with an eye exam and buying glasses for our 7 year old son and they took their time explaining everything to us and making our son feel comfortable. Highly recommend!
Melody Smith
I would highly recommend this Dr. He is very professional and very precise! He made my son feel very comfortable and made sure that my son could see perfectly before he finalized his prescription. Very impressed!!
Jeff Bell
Dr. Zeplin was great ! Very friendly and helpful ! When it was time to get glasses picked out Natisha was super friendly and helpful with finding glasses that looked good on me and went through the process with me from insurance and all! Will be back for my yearly exam again !
janette steves
My eye doctor at the Harbison store
Is the best. He alleviated my fear about my double vision and took quite a long time with me diagnosing the problem. I can not say how much I appreciate this!!!!
Kennette Ruben
I had an amazing experience with Dr.Zeplin, Jackie and Troy at Stanton Optical. I needed a pair of glasses because mine broke and I have a high prescription and wear contacts all the time. I plan on getting lasik soon and had a few questions to ask Dr. Zeplin and he answered them happily. I found great affordable frames. Tons of options to choose from. They accept my insurance and even will ship when the order comes in for a fee. I recommend Stanton Optical to anyone who wants great customer service and an amazing eye experience.
John Ruffalo
I called and made an appointment on my lunch break to get a foreign object removed from my eye. Got there early and was called in less than 5 min. Doc was quick and professional. In and out in under 20min and it only cost $35!
Tim Payne
Ok I guess. I went elsewhere. They used to be great, but this time:
Day 1 got ignored
Day 2 got treated rude
Manager called up and tried again...
Day 3 got treated rude again
Brought my wife the last time and she said "I see what you mean. There's other places, let's go."
So it took 4 days to finally give up and look for another place. Glad I did.
Kristen Hanna
Better, cheaper, faster than LensCrafters! Bought 2 pair of quality glasses here for less than half the cost, and I got them the same day. Amazing! Can’t say anything negative ❤️
Nikki Dease
Absolutely wonderful experience. I scheduled the appointment and they got me in same day. Very friendly, helpful staff. Timely and efficient service. Would recommend to everyone!
Taylor Reid
The service was wonderful at this location. I was very impressed with how nice the staff was. However, the prices are a little steep. I understand that as your eyesight gets worse, the more expensive your glasses will run, but even the cheapest option was crazy high compared to what I'm used to.
John Tomashek
I've needed new glasses for some time, but put off getting them because I've had bad experiences in the past. Not at Stanton. The people here are friendly, polite, helpful, and above all professional. Special shout outs to (in alphabetical order): Bri, Ebonee, Dr. Matgue, Natisha, Robert and Ted. I bought three pairs--very affordable--and the turn around time was quick; one day for the two "easy" pairs, and another week for the "complicated" pair (all before the promised date). I love all three pairs, and I wouldn't be writing this without the new reading glasses. Excellent service and excellent products.
Lamont Ferguson
They were very pleasant and courteous. The doctor made my eye exam easy n comfortable. Pleasant and friendly staff. I recommend them to everyone who need to get an eye exam
Dan Bundren
Stanton optical is the only eye place for me... The one in Harbison is awesome. When it comes to.the service of the glasses All the staff was great but Christina wascthe best... Again i wont go anywhere else for my glasses needs ...and the Dr. Matague was great... I was in and out... Even got my glasses in the same day.... WOW GREAT PLACE
Dominick Rodriguez
Jocolby was very sweet! Had gotten my glasses here about 4 months ago and I’m back for contacts! :)
Service is excellent since the minute you walk in to the minute you walk out! :) thanks!
Kei Stackhouse
These bad reviews are all truthful however, I do not feel cheated yet. My lenses are expensive anyway so what I paid for one pair and an eye exam at Eyemart I received two pair with all the bells and whistles that I usually can not afford. UV coating, glare and scratch protection and a two year warranty on the lenses which I think is awesome. I was a bit confused when I had to pay for the eye exam which should be free but I still came out cheaper. Now, I will say that have to go back because I think my script is too strong (everything is in 3D) but I will have to wait for an adjustment because the person is off today.
Lilith Flemming
I will never buy my prescription glasses anywhere else!
I have an unusual eye issue making it difficult to get glasses now.
When my current frames broke I was desperate.
Both Corey & Kristy worked with me far beyond the call of duty.
Instead of seeing me as a difficult client, they treated me with compassion & patience.
If you need new prescription lenses, this is the place to go first.
There customer service has that small town personal touch that is very difficult to find today.
Thank you ladies, I am forever grateful for your personal & compassionate help.
Christina Sullivan
I bought some Vera Wang frames that i love! I used the "now" service and had my glasses in less than an hour. Based on the other reviews, I think they have restaffed and are under new management.... My experience was awesome!
Tounia Jones
I absolutely looove it here! I just came and two young women here “Liz and Brook” did a lot to make sure I left 😊. I heard someone yelling a Brook😡on the phone. The smile never left her voice! This is my third year coming here and I’m “Gucci” …
Kierra Thompson
I visited Stanton Optical last weekend assisting my fiancé's grandmother. The store was clean and the wait time was very short. Most importantly, the staff treated me and MawMaw with so much respect. Particularly, a female named Jacolby was so nice and helpful despite MawMaw's old age. The exam was quick and straight to the point and the doctor was very knowledgeable and polite. After the exam, I enjoyed taking a look at the glasses and was very pleased. The glasses were in style and up to date unlike other locations. This visit made everyone's day a pleasant one. I will definitely be back for myself.
Katia Beales-Salovitch
Dr. McTague is fantastic!!! She is extremely knowledgeable, patient and prompt. My entire family has seen Dr. McTague and we would follow her anywhere. In an office that can get extremely busy, her professionalism stands out. She takes her time to ensure that all our questions are answered and we never feel rushed even though she has back to back patients. She is the very best that Stanton has to offer!!!
Jai
Very polite and patient staff. They have a huge selection of glasses and are very helpful. Glad I made the switch from America’s Best. Tisha was great and personable.
Dachaundra Mosley
April at the Harbison location was awesome! She made sure I got the best rate for my glasses and lenses. Dr. Z was good too.
Shalonda Chaplin
I had such a great experience at Stanton Optical. Dr. McTague was really great and helped me really feel comfortable during my exam! I will definitely return and recommend it to others!
Taylor Martin
The service at this store was exceptional! They were more than patient as I spent a great deal of time choosing my frames and worked with me to get the best options available. Great customer service!
CHASITY RILEY
The staff at Stanton took as much time needed to explain all options for my new frames. Each employee was tentative and polite and very knowledgeable.
Sherry OQuinn
Entire staff was very friendly and helpful. All my questions were answered. Overall a great experience with my eye exam including ordering my glasses and contacts. Very reasonable prices.
Zaria Warren-Levine
Tisha was amazing!! I wasn’t able to run my insurance and she was able to get me a great deal that saved me money with a FREE eye exam and TWO pairs of glasses for the price of one! AWESOME!
Carrie Burrell
i love the harbison store so much better than the other store. the doctor was easy on the eyes and had a warm personality. the store staff were knowledgeable and friendly.
Michael G
Very professional and easy to get everything set up. Two thumbs up to Brooklynn, who helped me with the frames. Definitely helped me NOT make a stupid choice or two. - Michael Goricki
Randi-Jeff Lewis
Had an amazing experience with both the exam and with the lens fitting and pricing. Thank you - Jocolby (you made the preexam easy and comfortable), Brianna, D’Asia and manager Cory for all your help and assistance you have truly helped our entire family.
Jeremy Riffey
Very friendly staff, glasses arrived when said they would, prescriptions were perfect. Would highly recommend for your next eye glass or contact purchase!
Joyce Garner
Repeat customer 2x. Brooke helped me pick frames that took 20 yrs off. I left feeling confident. Every pair is better than one before! Thank you!!
DrNicole Edwards
Excellent customer service! Not a long wait at all! Lots of frames to choose from, almost too many!!! Optometrist was very nice and explained things! I’ll keep coming back for the great draw and also for the great service!!!
Tony B
Stanton Optical outweighs all of the competitors out there.
Tammie Stevens
Adam was very helpful and provided great advice and customer service!
Aaliyah Hall
Jocolby was very nice and friendly. She helped me find a pair of glasses I actually liked. Overall great experience. Thank you Jocolby your customer service is awesome!!
dennis black
Best experience ever,thanks to Robert he was very friendly, helpful and patient . I recommend anyone that comes to Stanton Optical to get frames look for Robert, you will not be disappointed. A+ service!
Miriam Hardy-Koverman
Robert was very patient with my two boys and all of my questions. He showed us the price comparisons for different insurance and BOGO combos to find the best value for us. Thank you!
Nails By Jotanna
Stanton has been amazing! Corey was such a big help picking frames and working with me on pricing options! Dr. Zeplin was super cool and down to earth and gave great convo!! I recommend Stanton to everyone!
Brianna Robinson
Great costumer service! It was my son’s first eye exam. Everyone made him feel super comfortable. Very cute glasses for youth.
wanda davis
I don't remember any names but I am so pleased with the service and price I received today. Was looking to pay $200-250 nope only $106. Thats for glass3s and contact exam and a new pair of glasses. I will recommend to others and return for myself.
Morgan Sutton
Outstanding service! Was in and out for my exam in less than an hour and my glasses came back in a day. Will come back again
rhoda
The customer service was poor,the one larger girl was very rude.The glasses for single vision i did't find the 2/69.00,the frames most over $100.00,i pd 50.00 plus insurance amt 180.00 for single vision sun glasses. The doctor was very nice,he makes that place.I later ordered from ZENNI online found glasses similar to the one i purchased for total 58.00 total.
Snow
Nice location, nice selection, etc. Everyone is very nice, but I loved the doctor and the girl who makes you appointments as well as collects the payment for exam. The sales lady was nice as well and did the best she could meaning she has a job where after you get the total, it's hard to like her. Lol I say that as in these places along with America's Best run deals that makes it seem as if you aren't going to spend tons. The 2 for $59.99 only covers individuals at -1.75 & below or as they put it BoGo free. If you are above that -1.75, you have to pay for the lenses as well as the frames. The glasses with blue tags actually take 2 weeks to be ordered and made with lenses. For me, due to issues with my eyes I needed glasses with that rx that same day. I picked two, it was like $300 after I paid $89.99 for the contact exam. Well, I said no ma'am I can't pay that! With vision savings club 2 year plan, I was able to get one pair for $130. The other pair was was an additional $116. I also was given eye drops that I was able to get discounted at the pharmacy for $23 instead of $40. So, the damage at Stanton was about $250 (exam, 1 pair of glasses, and eye drops). NO CONTACTS as I'll be ordering those online as well. Whewww! However, to get my second pair, I went online and got a pair of really cute glasses with lens & all the scratch resistant, uv protection, and anti reflective for $66; it was originally $91. I'd give them 5 stars, if they were more upfront about costs. I'll still go back for exams, but the glasses and contacts will be bought online. If you're waiting on your glasses to be made, keep an eye out on the front because the reps are so busy they won't stop what they're doing to tell you your glasses are ready. So, if you don't want to be there longer than needed... PAY ATTENTION. GOOD LUCK!
compdulac
The majority of the staff was super friendly. One wasn't but the others made up for it. The doc was real easy to talk to. Would definitely recommend.
Sasha Blackmon
Eye exam did not take long at all! I was surprised and it only took 15 minutes or so to receive my glasses! Everyone was friendly. I enjoyed my experience.
missy jackson
I purchased two pairs of glasses for my daughter months ago and she broke both pairs. I went into the Haribson location today and was surprised that the gentleman was able to fix both pair the same day in less than ten minutes.
Karin Lundstrom
Christina was absolutely amazing in getting everything we needed for me to get my eye sight back on track! Dr. Mahaffey was awesome as well got me and in and out!
frank ankersly
Great experience.. Have several sets of glasses from them. Had one which failed prematurely, but they took care of it with little delay and no hassle. Have sent a number of my friends there for help, and wouldn't hesitate to do again....
JC Shopping USA
I am a very satisfied client. They always treat us very nicely! We always come back to have our glasses renewed. Five stars!
Greg
I had Robert assist me with my glasses selection. After visiting several other area shops I am glad that I visited Stanton. Excellent service and price. I am more than pleased
Betty Cramer
My 1st visit was yesterday, found the doctor and staff to be very pleasant and knowledgeable. Had an issue with my contact prescription from a previous discount provider but this doctor found the issue and corrected it! I will be a repeat customer.
Chris Beffert
Excellent service! Everyone here has been fantastic! Eye exam was quick and once I picked the frames out, I was done in 5 minutes.
Jennifer Risola
The Dr. was very friendly to my teenage daughter who needed glasses for the first time. The staff was very helpful in choosing the right kind of lenses.
Demetrius Johnson
The experience was okay the eye doctor very friendly there 2 pair for 59.95 is Cap they have a small selection of glasses. But overall I did get a pair just paid a little more than expected.
Wendy Brown
Nice visit from the time I walked in. The man who checked me in for eye appointment, Mr . Mahaffey and the lady who finished up my appointment all were great!
J Gandy
Corey did an incredible job. She is so professional and was able to get my eye care needs completely handled I highly recommend he to anyone needing help with glasses.
David Shay
Dr. McTague was really through and gave really good explainations of what she was doing and looking for. Deja, Kristi, and Troy were really great helping my wife and I pick out and decide on new frames and get us a good deal.
Victoria Bobo
Amazing service and always on time. Dr. Zeplin was very helpful with new contacts a long with Troy when discussing options. 10 out of 10 would recommend.
Bottle Hottie
My experience was very welcoming! From the front desk to the actual exam & the sales associate Mr.Robert was very helpful ! So glad i chosen Stanton Optical!
Brittany Shay
Dr. Zeplin performed a thorough eye exam and gave me a lot of advise about medical conditions that can affect eyes. Deja, Kristi, and Gloria were all very helpful assisting me in choosing glasses and working with my insurance. I appreciate that they take the state vision insurance so I was able to get both glasses and prescription glasses affordably.
Dean Huyghue
Staff is friendly helpful knowledgeable professional courteous and very efficient. They made my wife and I feel very comfortable. Would definitely recommend paying them a visit.
Adam K
Tisha was the technician that helped us with my daughter and was very helpful and professional. The contact technician was very patient as it was my daughters first time with contacts. They are very knowledgeable with regard to the eyemed insurance.
Sandra Salyers
Robert was very professional and just great. He is really a people person and enjoys helping to make sure you're fully satisfied and overall happy with your eyewear needs
Reginald Reed
Stanton has a jewel in Robert, he went above and beyond to correct a horrible experience that he had nothing to do with. Had it not been for his excellent customer service I would not have returned.
Bruce Brandt
Best place to go for fast service. Have been to several near by but the service was not as good as Stanton. Highly recommend this business.
Sharon Nishitha
Fast eye exam, friendly staff, and quick service. Been shopping with them for 3 years now. Keep up the great work!
Marlane Kelly
Great friendly atmosphere. They saw me an hour before my actual appointment time and explained everything to me with precision. I highly recommend them!
Vanessa
They have always been so helpful in getting me the best deal! Love them and you can constantly come and ask for your glasses to professionally cleaned
Kimberly Redding
Everyone was super friendly and accommodating to my grandmother who is hard of hearing and has poor speech due to a stroke they made everything extremely simple and she got two pairs of glasses the way she likes them witch normally runs about 800 for under 300
Jennifer Snelgrove
Tamyko was the most patient person when I needed help today. I looked at over 25 pairs of eye glasses and she helped me narrow it down to the perfect two pair! She also made sure to tell me about their Vision Club!
Emily Cobb
Stanton Optical has awesome coustomer service and a wide variety of glasses to choose from. Deja was awesome help and was very quick in getting us the glasses of choice! We will definitely be back!!! :)
The Jones Family !!
I just ordered some new glasses and Brooke was so helpful! She pays attention to detail and very knowledgeable. I will be sending you guys more business. Thanks
Matthew Smith
Staff was very friendly and helpful. They were ready to answer any questions I had. They explained everything clearly. I was very comfortable being in their store
Jazmyne Hart
They were so nice and it was quick and easy to choose my glasses. Plus I got both of my glasses for 10% off! Definitely coming back soon 💜 …
Traci Bouknight
Dr Zeplin is amazing. I started coming to Stanton Optical this year. My vision has changed three times and Dr Zeplin has worked with me to fix it every time! I walked in today without an appointment, was scheduled the same day and problem solved. I highly recommend Stanton Optical! Ask for Dr Zeplin!!
Courtney Crawford
Doctor made me feel super comfortable during the eye exam! Angela made the check out and getting my frames order process easy and enjoyable.
Daniel Oscar Frink
The people here were super helpful when a screw fell out of my glasses. So nice and helpful to me. I recommend everyone to come here!
Vickie Smith
Dr. McTague was great. Very detailed eye exam.
Troy was very helpful and patient.
Will be coming back here from now on.
Also will recommend Stanton to others.
mary tucker
Great service. Helped me picked two fitting pairs of glasses and arrived in a quick time.
Allison Rogers
I had a fantastic experience at Stanton optical. Deja helped me find some gorgeous glasses and was so honest and helpful! She helped me sign up for frame club and vision club and get a HUGE discount! Thanks Deja!!
Margaret Aofia
We came here for the first time and their customer service is fantastic! Tomyko took care of us and we were so comfortable! We will definitely be back again.
#This is ME! If U Don't Like it LEAVE
The best eye doctors I've been to IN a long time,clean,understanding,hospitable, reasonable prices,glasses ready in 15mins. I'll be back! Recommend for anyone an everyone to come. ❤
Katie Moore
Doctor and assistants were GREAT! Very nice and informative, now I know why they dilate your eyes! Prices are affordable even without insurance!
Fancy Yuvika
Great place and a lot of variety to chose from. Deja was great and helped us with selecting the frames. She made it really easy for us to chose from 1000’s of frames. We will definitely recommend this place!!
Andrea Peters
Great experience! All the staff was amazing and so helpful! The doctor was very knowledgeable and made me feel very comfortable. Definitely will be coming back!
Jesica Cribb
Always very efficient and quick. Tamyko explained my insurance benefit very well. I left with no question unanswered and received glasses same day!
Tyson Sellers
Had the pleasure of working w Tisha , she was extremely polite and very informative in helping me make the decision on which lenses and options to go with to best suit me. Will come back to her for all future visits.
Lauren Moore
Had such a great experience at Stanton Optical! I made an appointment and they had me back in no time! The staff is super friendly and attentive! Great overall experience!
D Meggett
My experience was great! They have a great variety of glasses and everyone is so helpful. Dr. Mctague and Jocolby were really awesome!! The whole staff is just wonderful.
J. S. Gaynor
Had to come in because I broke my glasses and was heading out if town. Everyone was helpful and the doctor is delightful. 4 stars because glasses you try on could be cleaner.
adrienne bryant
This was an awesome experience, great selection of frames, lots of great options for paying for your glasses and Dr Matague was so sweet, and wonderful! Christina was so helpful & really knowledgeable too.
Annette Mcgraw
Thanks to April Hall for her great costumer service. Very pleasant gave me plenty options. She went over and above to make sure I was satisfied.
Thanks
Annette
Heenali Fozdar
Stanton is great! They’re fast and efficient and everyone is always so nice! I’ve never had any problems with Stanton customer service!
Bill Viazanko
Excellent eye exam . Dr listened to my situation and offered good explanation of my vision . Office was orofessional and courteous Natisha and Nadia were both very helpful . Natisha even worked us through multiple options.
J Dean
Robert Coleman assisted us today at Stanton Optical. He was very professional and personable. Great customer service. Great job Robert thanks
Patty Hill
Always get great service at this location. Very fair prices. About half the doctor office price. In house lab so you don't leave your glasses
Angelia Walker
Great experience with staff there. Communication was great they kept us informed where and when the glasses would come. Would recommend to anyone
eileen sanchez
This is my first time buying glasses and I was very nervous but everyone was very nice to me, they explained to me what they needed to put me in their system and they even helped me pick out some glasses and offered some pretty good advice.
Epps Family
Extremely friendly and fast staff! My fiancé and I have been to a few other vision centers and this one has been the best one For initial customer service.
Joy Walden
The staff have been very helpful and professional. The service was prompt. I will definitely recommend them to friends and family.
Laura Endara
Called Stanton Optical and was able to get an appointment right away. I came for my appointment and was seen within minutes. Great staff and great speedy service!
Chuck Hardin
Best place to get an eye exam and glasses. I've been going for the last 5 years to make sure my prescription is the best I can get. Very friendly and clean.
Andrew Loaiza
Absolutely the best, came in within the last hour of the day and was able to walk out with a pair of glasses the same day! They went above and beyond to assure I was satisfied!
Parish Gholston
Brookie Cookie is absolutely amazing! I refrained from going to my usual place, and now I have a new usual place. Very happy with my experience! Thanks Brooke!
Billy Miller
Jocoby was so incredibly helpful and kind! She was so helpful with working with our insurance! They are awesome! Also, very professional!
Brenda Holmes
The customer service and professionalism was exceptional. Robert was such a great help with frame selection and pricing, i would recommend anyone come here for there opticsl needs A++++ experience