Reviews of Eye Associates of Cayce. (Optician) in Columbia (South Carolina).

Eye Associates of Cayce

338 Reviews

136 Comments

Optician

Optometrist

600 Knox Abbott Dr, Cayce, SC 29033, United States

Description

Information of Eye Associates of Cayce, Optician in Columbia (South Carolina)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Eye Associates of Cayce

Popular times

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Reviews of Eye Associates of Cayce

Sinai Ramos

I had my appointment yesterday, Dr. Ferguson was so nice and very helpful! My eye exam was quick and the staff was so nice in helping find frames that fit my style and suited me! So happy I found them, 10/10 would recommend

JayMila H

First appointment..loved it!! MD was awesome. Ferguson. Very clean and inviting office .. staff was professional. I also loved the friendly lady from NY that took our measurements. Will definitely be coming back!!

Marquita Martin

Dr Kleckley is great. I have been going to her for years and she is thorough and takes her time giving your exam. My prescriptions have always been correct for my vision. I recently had my exam and the staff were very friendly.

Jeannie Stukes

Ordered contacts 10/24 & have yet to receive them. Very hard to get anyone on the phone, after leaving two voicemails to check the status with no call back, I finally was able to speak to someone who said they are on back order. First told $80 then $150 when I said that didn’t sound right I was put on hold & then told $6. That was over a week ago. Totally understand being on back order but communication goes a long way.

Cherry Reidenbach

I feel I am in capable and qualified hands under Dr. Henry's care. She has a very friendly & efficient staff; very clean facility; great care made in cleaning equipment before and after each test. First visit, and I have found my permanent eye care professional.

Linda Andrews

My experience was fantastic. Appointment was kept on time. All employees were very friendly and attentive. My examination was very thorough. I will be back and recommend them highly

Debra Williams

Dr. Kleckley is wonderful. She makes you feel comfortable and is so knowledgeable and informative. Answers all my questions. What a pleasurable experience with her. I recommend my husband and every one to her. Thank you Dr Kleckley!

Bethany Brooks

New to the area. So glad I found this eye doctor! They were all kind and very informative. I loved the doctor she was sweet as can be. Finally found my eye doctor!

Megan Reynolds

I've been using Eye Associates for a few years now. Very pleased with their service. Everyone was pleasant and friendly to deal with.

Ladylocs L

Great staff!! Very professional. If your looking for a place to get your eye exam...this will be the spot. They also have a great selection of glasses to choose from.

Jeanne Williams

I've been a patient here over 15 years. Always been pleased w/all phases of service, and polite office staff. Keep me on track w/appt. due emails/texts Thankful worked me in for appointment in 4 days so I wouldn't miss this years benefits! Timely appts, which always makes this a pleasant experience! Thank you!

JEAN SENN

Eye Associates has been a 👪 family vision expert for a very long time. They accept many vision plans, including mine, and take care of all the hassles with filing a claim. Eye Associates is conveniently located to the Cayce/West Columbia area and is only a hop, skip, and jump from the Blossom Street Bridge. They have a very pleasant and knowledgeable staff.

Keneisha Brown-Green

Very nice establishment and very wonderful workers, very kind and caring and patient. They have a very wonderful selection on eye wear I was very very happy with my selection and so ready for my glasses thank you all very much❤️❤️❤️❤️

timothy cartin

Edited. Had sime trouble. They made it right. Got glass lenses from them bc nobody else could do it. They even repaired em. My favorite glasses I ever had

george mctaggart

From the moment I walked in till I walked out I felt as if I was a special patient. Without a doubt, the eye exam by Dr. Rachel Ferguson was the most thorough with full explanations I have ever received. If you are looking for an optometrist, look no further !

Aldred E. Hatfield Jr.

I have been a patient of The Eye Assoc. for most of my life. They’re always courteous and professional.

Gayle Poppell

I love the staff and wonderful service at Eye Associates of Cayce. Doctor Henry is my optometrist and she is awesome 👌 …

Mary Waller

My wait time was very reasonable prior to seeing the doctor. The paperwork was straightforward and easy as well. I liked Dr. Henry as well as the tech who did my initial screening. Dr. Henry was professional and easy to talk with. She was thorough and answered all my questions. It was a good experience overall.

Bertha Spates

This was my very second time at Eye Associates. I truly enjoyed the comfort, kind, thoroughness, professionalism, and consistent work that all of the staff gave. I will definitely return to see Dr. Henry

Eddie Crawford

My wife and I enjoyed our time with Dr. FERGUSON. SHE IS A VERY WONDERFUL DOCTOR AND GREAT PERSON. WE HIGHLY RECOMMEND HER FOR EYE CARE.

Erika Weber

I always love coming here yearly. All the eye doctors are super sweet. I went after tonsils surgery and was unable to talk. They were super understanding as soon as I walked in and was able to accommodate me and I was able to just shake my head yes or no to all their questions.

Joe Bartolini

Throughout my 20 plus years experience with Eye Associates of Cayce there has been no problems.

Ricky Shealy

Doc and staff were polite. Tech was very helpful picking out new frames.

Andrea Powell

The ladies at Eye Associates are very professional going above and beyond for their customers. I scheduled appointments for my 79yr mother and myself and she was treated extremely well. Dr. Ferguson is very pleasant and enjoys helping her customers offering several opportunities to ask questions if needed. The doctor who assisted me with choosing my frames is amazing and extremely helpful. I highly recommend Eye Associates of Cayce if your in the need for glasses.

Johnny Silcox

Great experience with eye associates of cayce very professional. I would recommend to everyone.

B P

I too am shocked the rating isn’t higher! Although they stay super busy, they are trying their best. The staff is always sweet, I’m always seen in a timely manner, their hours extend to 5:30 AND even some on Saturday (who else does that!), I had no issues with my glasses (yes I had to wait a couple weeks but that’s not their fault and honestly normal processing time), and special shout out to Dr Kleckley who is just awesome! I genuinely enjoy my visits here.

Amber

I cannot for the life of me figure out how this business has so many negative reviews. My husband and I went for his eye appointment and the staff was extremely kind and friendly throughout the entire process. He was seen right at his appointment time and one of the ladies from the front even checked on me to make sure I was just waiting for someone in the lobby and that they hadn't missed me. Another lady was also very nice and helpful while helping my husband choose his glasses and he received his new pair in two weeks, exactly as they told him at checkout. Most of the negative reviews I've seen are about answering the phone, but my husband called one time and made an appointment with no issues. I can't say enough positive things about this place, I'll definitely go here myself when my eyes start to go! Thank you to the whole staff for a great experience from beginning to end.

Ernie D. Bailey Sr.

Have been going to eye associates for 30 years plus. All Drs have been outstanding to see. As soon as you walk in every associate is attentive of all your needs. Highly recommend this office and all its staff. Dr Henry is always patient with all our needs.

Abigail Smith

The kindest, most patient staff I have met in a long time. I have terrible anxiety when it comes to my eyes, and these people were so understanding and reassuring. Couldn’t recommend a better place.

Shawnna Sourpatch

Update as of 2022...the staff is amazing and work well with all ages. Brayden was super helpful, Dr Ferguson professional as always and Ms Jamie has wonderful customer service and takes her time with you.

Alesha Smith

My daughter had a scratch on her eye and was told to follow up with an eye doctor. Our original doctor no longer accepted our insurance and we were referred her. They got her in quick and everyone there was extremely nice to my daughter. The front desk lady’s were awesome and very nice!

Connie Collins

I love Dr. Kleckley & her team! I have been their patient for several years now & have always had a positive experience.

Wayne Krantz

Promptly saw me at my appointment time. Got complete eye exam and consultation in 48 mins. Very clean office and courteous staff. My doctor was thorough and proficient, friendly and extremely smart, explaining in detail my eye conditions. Prices were so low that I thought I went back in time. I highly recommend these fine people.

Zachary Yarborough

Very professional and courteous staff. Everyone from the desk when you walk in to the doctors themselves are very nice people and make you feel welcome. I won't go anywhere else.

Gina Karst

The staff was very helpful and Dr. Ferguson was very thorough. Very relaxed atmosphere. Awesome job by everyone.

DeeDee Ward

Dr Ferguson was excellent. She made me feel very comfortable. Everyone from the office personnel to the workers behind the scenes were top notched.

Frank Erickson

Everyone was very friendly. There was virtually no waiting! Was in and out within an hour.

Deborah Shull

Dr Ferguson was my doctor and really liked her!!’ She was friendly, patient and very thorough!!

Merrie Johns

Several of my last experiences before coming to Eye Associates were pretty bad. They were a chain company. I went to save money, but in the end, you still pay a lot for such bad service. I sent Eye Associates a message explaining my needs and wanting some information. Someone promptly responded and explained everything. They were friendly on the phone when I called to schedule an appointment (which they had an opening the next day) and also just as friendly from the time I opened the door and walked in. I really liked my eye doctor, Rachel Ferguson. She was very thorough and such a nice person who listens. I was worried that they’d not be able to find a good pair of contacts for me. I’m on my trial pair and I think these are going to work out nicely. What a relief! Also, I want to say that they’re not pushy. They don’t encourage you to take any tests that you really don’t need. Nor do they push you or intimidate you into buying more than what you came for. I’m just so relieved to find such a great place!

Amy DePonceau

From the receptionist to the dr. They are all amazing and they get you in and out and do a wonderful job! I would recommend them to anyone!

George Blackwell

No problem. Check up was timely, through and out. Been going to her for years.

Joanne Moody

Wonderful staff. Opticians are the best. Have always found beautiful glasses, and the one time I needed to use the warranty the process was easy and flawless. I highly recommend them.

Bradley Hatchfield

I have been a client at Eye Associates for over twenty years. They are helpful, friendly, kind, compassionate, and respectful. Their Doctors, Optical Technicians, front office staff have been so great over the years. I highly recommend Eye Associates of Cayce. Please tell them I sent you.

Zer0 “TheBigC” 0reZ

Very good experience. The staff was courteous and helpful. The Dr answered all my questions and didn't make it seem like I was a bother. I will definitely go back.

Michelle Beach

I really like this office. Everyone that works there is really friendly and professional. The glasses selection is lacking, but my biggest complaint, is how difficult it is to schedule an appointment. Often, when I call, I'll get the voicemail, and chances are that my call won't get returned, so I'll have to try again. I called 3 times to get a person on the phone, and left one message that was never returned. The review would be 5 stars if it wasn't for the frustration of scheduling an appointment.

Freda Mccray

Dr. Kleckley is a phenomenal optometrist. She has been my optometrist for a number of years. She is very thorough with her exams. I highly recommend her.

Sabrina Leysath

My children and I love Eye Associates! Dr. Henry is wonderful! The only complaint I have is the phone service. Someone needs to be hired to strictly answer phones and make appointments all day because apparently EVERYONE else is too busy. I have to call at least 3 days in a row or more to finally get an appointment. It says leave your name, number, and date of birth and someone will call back but no one ever calls back. Just answer the phone and this place will be top notch.

Neil Baldwin

Dr. Kleckley is the best. The front desk ladies are always friendly and phone calls are returned. I have been a patient there for approximately 27 years and won’t go anywhere else.

Janis Lewis

When I called for info, the girl answered all my questions, wasn't in a hurry, never put me on hold, and acted like I was the only person she had to help all day long. I loved it. When we showed up for our appointment, there was only 1 other family waiting and we were called back within a few minutes. The doctor stayed with me until my exam was completed and walked me to the eyeglass area to pick out frames. I love that I was not herded like cattle from here to there with a lot of waiting in between. It all ran very smoothly and the staff was knowledgeable and helpful. Best eye exam experience I've ever had. My special needs daughter was also examined that day and she was treated with patience, respect, and love. Loved this place. So glad I discovered Eye Associates of Cayce & West Columbia.

Eileen Rodriguez-Hillian

Very convenient location...and my husband will be changing his eye Dr. To Dr. Henry. The staff was professional and friendly. They had bilingual attendants too!! I had a great experience!!😉🌟🌟🌟🌟🌟 …

Monique

Dr. Kleckley is the BEST!!! She's not only a great doctor, she's a kind and caring person as well. I feel she's become more like a friend to my family and I.

Jennifer Simmons

Both of my children had appointments yesterday with Dr.Kleckey. She was extremely friendly and took her time with their eye exams. I'm glad I found this place. They were great.

Mark McCormack

Very professional staff from time you walk in until you leave they are top notch and thorough making sure your issue was addressed. I wish all places where this good. Refreshing this day and time it's a hard thing to find.

Teresa Laverne

Staff was very courteous and the doctor was very caring and efficient.

Kristen K

Maggie in the optical store is wonderful! She is so helpful, kind, and patient. She makes sure you are 100% happy with your purchase before you walk out the door. She will give you her honest opinion and is never pushy. She is the reason I keep coming back to this office to purchase glasses.

Randy Loveday

Rapidly got an appointment due to a cancellation. Virtually no wait time, less than 5 minutes to go back for appointment. Good job!

Sonja Barton

I've been going to Eye Associates of Cayce for years. No complaints at all. Staff is always friendly, and Dr. Kleckly is simply delightful and always takes great care of my eyes! Sure, sometimes there's a wait, and sometimes my glasses take a little longer than expected to receive. Not a deal breaker for me - things happen, often out of their control.

Leta Byrd

I love this office. I have gone to 2 other eye drs over the years and this office, by far, is the best. Everyone here is super friendly and helpful. They also explain insurance and cost, (which they have no control over) to help you understand why things are what they are. I will be coming here for years to come!!! Thank y’all for all you do!

Thomas Drew

The doctors and vision area are awesome and very helpful. However, the appointment desk/service area are not. They don’t seem to be concerned with returning calls regarding appointments and picking up glasses/contacts.

Dawn Beaver

I have been a patient at Eye Associates of Cayce for a few years, and they were recommended to me by another satisfied patient- my Dad. The staff is great and Dr. Kleckley is amazing!!! I highly recommend Eye Associates of Cayce!

Joseph P Southard

Dr Kleckly is the best. Wonderful person.

Terie Schoolcraft

Friendly and sincere. Knowledgeable and confident and relaxed atmosphere

Jan Samson

I have used Eye Associates of Cayce for decades. They are always friendly and explain everything thoroughly. I would recommend them to any of my friends.

Rebecca Otts

I have been going to Eye Associtates of Cayce ever since I was a little girl. The staff is always so nice. Dr. Ferguson is great!! I would highly recommend this office!!

Julene Lake

Amazing! In and out in less than an hour every year! Half our in 2020. Kinda glad H Rubin shut down. Get my contacts mailed to me for free for cheaper too! Love these guys.

Errol Moorer

Have been seeing Dr. Kleckly almost 20 years. Enough said!

Teneshia Vonkeria

I absolutely love coming to Eye Associates of Cayce for my eye exams. They are always very thorough which is especially great because of my poor vision. However, my last experience ordering contact lenses has discouraged me from ever ordering from them again. I went in for my annual eye exam on January 6th, 2016. During that visit I ordered a years' supply of contacts, 2 boxes of 6 lenses for each eye. As of today, March 10th, 2016 (2 full months later), I have yet to receive 2 of those boxes. I understand the concept of back order but there is no way under the sun that someone should have to wait 2 months to receive a contact order no matter where they are coming from. Not to mention when ordering contacts the previous year, they placed an order for the wrong prescription. One mistake, I can forgive but after that it's time to move on. I'll continue to go to Eye Associates of Cayce for my eye exams but now I know to never order contacts from them again.

Deborah Duggans

When I 1st walked in,A Staff member stated that it should have taken me longer to get in!! I called Tuesday & got in on Friday!!! The Obstetrician was Great! Very Professional!!! The other staff need more Cultural Diversity Experience

THELMA HEDGEPATH

Great staffing and good assistance with assortment of specks! Great Dr. Love her!

Tracey Varn

Three years in a row we have had to wait more than 5 weeks on glasses to return. The Dr is fantastic, but what good is that if you can't get your glasses

tanya speaks

The Associates and Doctors are very courteous and thorough with their exams and service❤️ This is my “Go To” Optometry Business💯 I Just “Love’Em”💋 …

lisa oneil

Great experience for my granddaughter, it was her first time visiting an eye doctor… they were patient, caring and knew how to keep her calm.

Alisa Sutton

It was my sons first eye exam.He was a little bit nervous but they assured him that his visit wasn’t going to be a bad one

Tori Snelgrove

I've been coming here for years.. They are FANTATIC.. Always have my contacts and glasses in very quickly, I haven't had to wait very long for my exam or fitting. It's always an in and out experience.. I love this place

Sean Lee

Super friendly and super fast! In and out in less than an hour. Highly recommend these guys for your eye needs

Ray Smith

Always kind and helpful. Great staff.

Robert Resurgent

Convenience is the best quality for this place. Slow service. The eye doctor gave us a guess diagnosis on something rarely seen. I eventually ignored him after much wrangling over insurance and referral. They take eyemed and are closest to us.

Andy Farmer

Excellent customer service - I was very pleased with my Eye Dr visit and picking out frames.

Mark Brousseau

Best and most complete eye care place in the Midlands. Friendly and helpful staff all around. Keep up the great work.

Dean Rucker

Very professional and friendly staff. No long waits, very good eye care.

Lori Berry

Great place and staff is always nice.

Debbie Denney

Got me in quickly. Very professional.

David Richardson

Love the glasses I purchase here, but they NEVER answer the phone. Which make things extremely difficult when you work 9-5 Mon-Fri.

Kay Crane

Friendly, knowledgeable staff. Great with my 6 year old. I will be back!

Lisa Miller

I've been going to Eye Associates for about 8 or more years. They are great people. Thank you

zach castleberry

Great experience very professional and quick

Drew Covell

Dr Ferguson and staff are great, they treated me with concern and provided me with information immediately.

Cole Porter

Very friendly group. The appointment went very quick I would definitely recommend them to others.

Narang Julie

Great experience for my 7 yr olds first eye exam. Staff where great.

Robert Liming

Very polite, efficient and well run office; Bart is especially helpful with my contact lens issues. They care and they help> I'd recommend them highly....

wise1 Wood

Dr Kleckley is the best. Been going since the 90's. Never had any issues.

Jackie Livingston

Dr. Henry was very nice and knowledgeable. Staff was efficient and courteous. I have not ordered contacts therefore I cannot comment on that aspect of the office.

Amanda Works

The staff & doctor were very friendly and knowledgeable. My mom had a great experience there. I am going to start going there myself.

Connie Hoover

Both Dr. Kleckley and Dr. Ferguson are wonderful. Staff are friendly and caring.

Miriam Davis

Friendly staff. Quick service. Very accommodating to your needs

Chris Tracy

I have been going here for 14 years and never had a bad experience yet.

Sandra Bradley

Dr. Henry is excellent. She’s very caring.

Rebecca O'Conner

My appointment was at 11:15 and I was seen right on time. Staff was very friendly and professional. An overall good experience!

Eden Cooper

Very sweet to my child

V Davis

I have been a patient for several years. Dr. Kleckley genuinely cares about her patients and is a joy to have as a doctor.

Francisco Chacon

I highly recommend,the staff was very professional and friendly, they're all amazing people

wayne blair

Everyone friendly and want to make sure you understand all information needed or asked

Larry Livingston

Very good service.

Debbie Wooden

Everything went really well. Everything looked clean. Staff very friendly and helpful.

Rebecca O'Conner

Friendly staff and I always get quality glasses! Love this office!

Kevin Strickland

Awesome care and always super polite and attentive.

Nancy Stoudemire

I have the best eye doctor ever!

Ted Land

Staff is always friendly and helpful.

Ellen Williams

They are all so nice and great at what they do. I always have a great experience. No waiting either.

Noelle Redd

Great service.

Mae Wilson

Friendly and ready to assist.

Anthony Jacques

Staff was helpful,courteous and knowledgeable. They never disappoint.I'm definately a repeat customer

J High

Professional, efficient & friendly! Would recommend!

Amy Brock

Great Dr's and staff.

Barbara Killman Barnett

My eye exam was thorough and my wait time was reasonable

Crystal Wrenn

Very friendly very thorough great place to go

Shannon Wright

Me and my family have come for years. Takes a little while to get the glasses in but that’s anywhere

Rodney Haskins

Great service, friendly knowledgeable Doctor, Will definitely return

Cindy Kleckley

Very accommodating and professional.

B Horn

Very nice and courteous.

Shannon Tyler

Always awesome service

Nick Busbee

Very friendly and professional

Paul Truesdale

Awesome place I love them !!

Michael Sox

Professional atmosphere.

Vanessa Creamer

friendly stuff very nice

Vanessa Spires

Get service been going for years

Margaret Kleckley

Fantastic staff!

Jennifer Howell

Very friendly

Chan Funk

First in n out great folks going on 10 yrs

Eric T

The people , the service, and overall experience with this office is amazing! I wish I could give them 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!

Kimberly Easterlin

We had a great experience here. I will be going back Friday for my appointment. This one was for my 3 boys and it went great. Quick and smooth! Highly recommend.

Sheila Droddy

Great experience and courteous staff!

Laurie Hopka

It was a wonderful experience and everyone was so polite

Eileen Steward

I love Eye Associates of Cayce. Everyone there is so attentive & most of all very professional. I have been going there for years.

Robert Owens

Dr. Kleckley has been my eye doctor for over thirty years. A professional and always so pleasant and takes time to listen to any concerns you have.

Brenda Busshart

My doctor and the staff here are very friendly and helpful with getting my new glasses! My son loves his new glasses also!

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