Reviews of Rosin Eyecare - Chicago Michigan Ave. (Optician) in Chicago (Illinois).

Rosin Eyecare - Chicago Michigan Ave

330 Reviews

118 Comments

Optician

Eye care center

645 N Michigan Ave #210, Chicago, IL 60611, United States

Description

Information of Rosin Eyecare - Chicago Michigan Ave, Optician in Chicago (Illinois)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Rosin Eyecare - Chicago Michigan Ave

Popular times

Monday

Tuesday

Wednesday

Reviews of Rosin Eyecare - Chicago Michigan Ave

Maureen Jones

The experience was wonderful. In the midst of COVID-19, Rosin has taken precautionary measures to ensure the well-being of customers. I had an outstanding visit. The staff are highly professional and cordial. The timeframe to schedule my appointment was great. I like the way that staff worked with me to select several pairs of glasses. The glasses really reflect my personality. The feedback provided by staff was excellent and the follow up was the top quality and exceptional.

Machou T.

Had an eye abraison while vacationing in Chicago. I called and was able to receive the doctor on the same day. Staff was great and service fast prompt and professional. Thank you!

Phil R

Great service! Great work. I had lenses replaced n a frame I already had. They verified and updated my prescription and did an excellent job replacing the actual lenses.

Patricia McGhee

The staff and doctor are always professional. The very first time I visited the North Michigan office, while waiting to be seen I received a very disturbing call. The staff was so gracious and took me to a part of the office where I could have some privacy. The eye doctor always is very detailed and makes sure I not only understand but that I am comfortable with the decision made for my eye care.

Laura Sigler

They ran behind a little at first but understandable. The doctor was great, she’s always so personable. Great personality. Afterwards getting contacts and looking at glasses was a pretty painless experience. They make sure to clean them before you try them on. It was a good experience.

Laverne B

I absolutely heart Rosin Eye Care, I started at the Cicero location seeing Dr. Vandenbrook because I have many risk factors for Glaucoma. Dr. Vandenbrook moved to the Downers Grove location and I moved with her. Even though I don't drive I still stayed with the practice Metra took me there. :). This office has a large variety of frames, designers from Zac Posen to Gwen Stefani, but also Rayban and others. The doctors are patient and very knowledgeable in their skillset. Most recently I went to the NorthCenter location and it didn't disappoint. Great customer service and again outstanding frame selection. I only have one con, my appointment was at 10:15 and I wasn't called until 10:45. I asked the guy at the front desk to double check my appointment time and yes it was 10:15. He went on to tell me they were short staffed, I wish someone would've told me that w/out me asking.

Ciana Frenze

I had my eye exam and bought my first ever pair of glasses at Rosin. Their staff is extremely friendly and professional and took the selection process serious, allowing me to take my time and really think about what I wanted and what looked good on me. They have a great selection of frames and are upfront about costs. I had gone my whole life not needing eyewear so I was unsure about the whole process and had to put a lot of trust in their hands, but it was 100% worth it. They even sent a hand-written follow up thank you card :)

Brian J. Mack

First class operation. I'm not interested in coupons or discounts, I'm emphatic about professionalism and quality of service. Reminds me of the days when people cared about their customers and getting glasses and proper prescription is of utmost importance to me. So here's my take: Price, very reasonable, not the cheapest but totally fair. Regarding turnaround time, fastest I've ever experienced. Staff, couldn't be friendlier and nicer. Took a while for me to select a facility to buy two new pair of glasses and was ecstatic that I chose Rosin Eyecare.

Savitha Sathyan

Amazing customer experience! Was a pleasure dealing everyone from the receptionist, optometrist, consultants, etc. The Optometrist was so knowledgeable and made the entire session enjoyable and informative. Selecting the glass frames was quite memorable as well, I felt I was on the runway! Was so much fun! The team helped us select the perfect frames. Thank you!!

J Weiss

I have gone to the other offices as well as this location. I see an ophthalmologist annually and am always happy with the check ups. I wanted to get a pair or distance only this year to try out and the floor staff got me exactly what I wanted, an inexpensive pair to try out. Friendly efficient and professional. There is a reason I have stuck with them despite a move.

arielle K

Super friendly staff with safe covid protocol in place. Great glasses selection. Brittany was so amazing in helping us pick out the perfect glasses! I’ve never had such a smooth comfortable experience

Kat Schulz

Went in this morning for an appointment with an Opthamalogy doctor after having some minor post-cataract surgery issues. I had done some research beforehand and had an idea of what was going on. Met with Dr. Weisberg. He was very professional and down to business. He confirmed my “self-diagnosis” and was able to take care of the problem on-site. I do not have your typical eye situations and the doctor was extremely patient with me. This was a relief, as going to the doctor in itself is stressful. I was in there for just over 2 hours but a lot of that was waiting for the drops to work and filling out paperwork. For a first visit this was standard to me and I had no issues with that. COVID procedures were fine. Temp checks at the door and everything was very clean. Front desk staff was super cool and made scheduling the follow-up appointment very easy. Despite the limitations we are all facing right now, I think Rosin did an awesome job and was exactly what I needed. I would recommend them to anyone.

Lynetta Parks

Overall, my visit went pretty well. This was my first visit to this location due to new insurance. There were special instructions in place due to Covid posted on the wall that unfortunately I missed. There was a desk outside the entry doors, but no one was there to guide. One of the young ladies at the reception area was very abrupt when I opened the door prior to them giving me the okay to come in. The tone & manner in which the message was conveyed was very unwelcoming & somewhat condescending. I didn't look forward to the return visit to pick up my glasses because of the experience. However, the representatives that helped me pick out my glasses and then helped with the fitting were both awesome.

Jesse Fleming

Everything went very smoothly with the visit; the eye exam went quickly and the doctor is friendly and professional! Jennifer did a great job helping me find new glasses that I love and that suit my face shape. Highly recommend!

Susan Bumgardner

My appointment was at the Streamwood, IL location Very professional on time service. Everyone treated me like I was their most important client. They are friendly and very helpful. If I had any complaint it would be they way the frames are displayed the most expensive ones are given prominent positions and least expensive are hard to find had to ask for help finding them. I have several eye problems and felt the exam covered everyone of them. I have great confidence in how thorough the exam was. I would highly recommend them.

Robin Lenz

Called to make an appointment and was told I could be seen about an hour later. On arrival, I was greeted with a smile and filled out some paperwork. After the quick 3 pages, I was taken to the back waiting room and waited about 2 minutes before I was seen by the doctor. She was extremely thorough and even checked my right eye twice to make sure she had the right prescription. She answered all of my questions and was very knowledgeable and able to explain things well. Afterward I was taken to the frames area. The person helping me helped me find exactly what I wanted, and we narrowed it down to two frames. Pretty much everyone there then gave me their opinion. Everyone was very kind and eager to help. The staff also explained my insurance policy to me well and what each charge would be. Overall, it was a great experience, and I'm happy that I found them.

Leila McClure

I really appreciate this place. They did a lot to help me get more contacts at the start of the covid-19 lockdown. Their customer service person went between me and the doctor to figure out what I needed since I couldn't get my regular contacts without an appointment, and she also took the extra step to make sure I got free samples of the new contacts that the doctor recommended.

Sue Gutierrez

I visited the office in Naperville on Ogden Avenue because they were able to get me in right away, a few days before Christmas. I hadn't been to an eye doctor in a few years, had been planning on it, but my frames broke one evening and decision was made for me. Went on line on Monday night, appointment made for Tuesday morning, had my glasses (which I need to see more now than ever) in about ten days. Was able to pick up on New Years Eve at a location closer to my home. Great service, staff very professional and helpful, and selection was larger than I was led to believe. Would highly recommend them if in need of eye care. Will return for annual checkup.

Jo Clarkston

The Covid restrictions were in place during my last visit and everything seemed to run smoothly. I wasn’t looking to change frames for my new prescription but unfortunately the frame that I had purchased last year was no longer available. While chatting with the person assisting me, I mentioned that I did have a small problem with the frame that I had purchased from Rosen a year ago, otherwise I would’ve used it with my new lenses. One of the decorative embellishments on the side of the frame popped off. When I called Rosen to inquire about what could be done about this, they basically told me that there was nothing that they could do because I did not buy insurance on the frame. I never thought that I needed to buy insurance for anything other than loss, theft or breakage...not design features on a brand new frame falling off. I was a bit disappointed that no one even tried to give me some assistance with this. It would’ve been very helpful if someone had mentioned to me that the frames were under a 2 year warranty by the manufacturer. I would’ve been able to get the frames either replaced or repaired if someone had just taken the time to help me with this.

Ms Williams

My review is for the Rosin location in Hyde Park. have a very complicated eye issue and I was referred to Rosin Eyecare because they have a excellent reputation for handling situations like mine. Dr. Mehta is extremely knowledgeable and very attentive. i like the fact that she does not mind answering questions. When I arrive for appointments there is never a long wait or a waste of time. From the moment I walk in, I feel like I am a priority.

Nathalie Williams

I am happy that I found Rosin Eyecare. My former eye doctor passed away and I found a new doctor but it wasn’t a good fit. Dr. Benkeser was a joy to meet. She listened to me and my concerns and is very thoughtful and knowledgeable. In one visit I feel like my eyecare has been taken to a new level.

Bharat Nagda

Great collection, not so great staff & service They have a great collection of eyewear & pricing. The staff however is not so focused customer service. The person I was assisted by was not just unfriendly but actually made some not so nice comments around the process. Moreover, they need 10 - 12 days to get my frame ready whereas Accuvision needs 2 days. I wouldn't buy again.

Linda O'Bryant

Wonderful doctors and staff. I appreciated the personal attention to my cataract situation - surgery wouldn't provide the outcome I was looking for at this point. Also tried daily wear multi-focal contacts provided by the office, but found I preferred my 30 day contacts for more clarity.

Matt Dias

I have been to Rosin's Michigan Ave location twice, once this past winter for my initial eye exam, and this July, seeking a contact lens fitting. I had a pleasant exam with Dr. Szafranski, who was attentive and patient. Also, Kevin Brown was very helpful in orientating me to the process and making me feel at ease in the office. I was comfortable enough coming back this summer for a follow up appointment despite my general anxiety about certain doctor appointments.

Joe Piehl

My eye doctor is great - personable, friendly, and knowledgible - and the manager goes out of her way to make sure patients and customers feel welcome and respected. As a consultant, I travel weekly for work and scheduling appointments isn't always easy. After a difficult experience scheduling (and rescheduling) a follow-up appointment, the manager went out of her way to call, appologize, and fix the situation. It's positive experiences like that you may not find at other offices / stores.

Jordan Dev

Whoops! meant to do 5! :D Really good service. I haven't gone to the eye doctor in a while but they made the process really painless. I picked out the glasses I wanted and the staff helped me understand how the insurance works and I was able to get really nice glasses.

Vanessa Charcas

Super lovely experience. Timely, cheerful and very professional. I've been looking for this type of eye center in Chicago for a while. They gave me background and knowledge on the services they were performing as they did them. They also walked me through all of my queries surround Lasik, should I go down that route. Lovely people all around.

Mary Jo Leahy

I appreciated the attention I received from Jennifer when choosing my new glasses. She also did a great job straightening damaged frames. The eyeglass selection was varied and I recommend the company for the value and quality of the selection.

Tamra Whittenberg

The location is very convenient and the staff are wonderful. There was a delay in my glasses being ready and that would have been fine except I was not made aware there would be a delay until I called to verify my glasses were ready for pick up. It ended up being only a few days longer but they could have called me to let me know. Other than that, I would give them a 5 star rating!

Elita Geraghty

I have been going to Rosin Eye Care for over 40 years. Obviously Rosin is doing something right for me to stay with them for that length of time. Over the years the staff has only gotten better. I just moved to Florida. Rosin does not have an office here, but they do have an affiliation so my records can be transferred over. I highly recommend Rosin Eye Care. ElitaG

Layne Hartman

Rosin Eyecare was quick, kind, and very informative about my benefits. Will happily recommend to any who ask!

Kyle Van Der Aa

Getting eyeglasses here was a breeze. I walked in, chose the frames I liked, provided prescription, and they were available in a week. They accepted my insurance, were very friendly, and have great office hours. I would recommend Rosin to anybody!

Richard Johnson

The exam was thorough and efficient. The doctor provided understandable information and answered all my questions. Frame selection is good. The fitting was good. I am satisfied with the glasses and my vision while wearing them. Overall, a very good experience.

Amanda Carlson

Rosin has always been a great provider for my eye care-- always nice and well organized, and do a good job of keeping my files and insurance so my visits are always quick and easy. They also forward my yearly visits to my doctor where I got PRK done with is another thing that makes my life easier.

Sharon Hurwitz

Dr. Graves is the guy to see if you wear gas permeable contacts! I had seen another optometrist (not at Rosin) and had gone back multiple times because the lens didn't fit correctly. She ultimately gave up and sent me to Dr. Graves. He got it right the first time! Everyone in the office was helpful and professional. I'll definitely be back for my future eye exams. That said, my glasses have taken a MONTH to make and are still not ready. I've been told multiple times that they'll be ready in a day or two, then they aren't. So maybe ilI' go to Dr. Graves for the exam and contacts, but buy glasses somewhere else next time.

Denise Rozell

I was thrill about coming back. I should’ve never left ,,, I like to give other companies a chance , but I’m always let down , because people have attitude problems.. staying with my professional from now on..

Jori Wallace

The staff is amazing and the Doctors are all so patient! They will explain things to you 20 times if they have to, to ensure you’re comfortable and healthy! I love Rosin.

ES Strategic

Tried this location while visiting Chicago in October 2016. Very clean & professional office. The employees were very friendly and the doc was very approachable and knowledgeable. The place looked like it was just recently renovated, so everything looked new. Only minor annoyance was that the entrance to the building is on Erie, not Michigan Ave, so it took an extra minute to find.

J P

The staff is super friendly and so helfpul when trying to arrange visits. They also follow up frequent to make sure you are properly reminded for your appointments, especially if you are getting lasiks. Overall, HIGHLY recommend.

Katie Diffay

Since I began wearing glasses/contacts. Rosin has been my preferred eyecare company. The staff are always polite and professional. I have Keratoconus which requires me to have specialized treatment and the doctors I’ve had past and present are very knowledgeable of my condition and really meticulous with my specific needs. Dr. Kowalski serviced me most recently and he was excellent! He trippled checked everything to ensure I had the proper prescription and fit for my specialized- medically necessary contact lenses. I highly recommend Rosin Eyecare (North Michigan Ave).

Don Harden

My experience with Rosin exceeded my expectations. Staff was beyond accommodating, you didn't feel rushed & time was taken to answer all my questions. The facility itself was exceptional. Highly recommend Michigan Ave Rosin Eyecare.

Kristen Wetzel

I was able to book an appointment the next day. The eye doctor was very nice and the appointment was easy and quick. The woman who helped me find glasses was very patient and kind. Everyone was very nice and made for an easy appointment and choosing glasses.

Kellie Jackson

I had a great experience. The staff were incredibly polite and professional. My prescription was also corrected, as it was too strong. I'm grateful for Rosin!

Helen Obomanu

I’ve been going here for years! I’ve never been disappointed. I got lasik here and my eyes have never been better. The staff from the doctors to the support staff is outstanding each and every year I go in for my check up! I can easily go on my lunch break, which is a plus!

Brian McFadden

I found myself with a conference call and web demonstration to a prospective client getting scheduled immediately following my annual eye exam. The staff were helpful with finding me a quiet, private space and guest WiFi access. Thanks to all!

matt alaniz

I've been going to the location on Michigan Ave. for about 3 years and have greatly enjoyed it. The staff is always professional and kind, and the doctors could not be more helpful. Greatly recommend for anyone looking for professional and very informative eye care.

Caroline Simpson

Rosin has great eye docs and the best customer service. Very responsive and accommodating. Also very clean and well maintained.

Rebekah Jensen

The providers are thorough, knowledgeable, and kind. The opticians are helpful, patient, and willing to help you find a good deal. The selection of frames is great!

Alice Mosley

I had a great experience at Rosin Eyecare. The location was convenient, staff was pleasant, I was seen promptly and look forward to scheduling my annual appointment and referring family and friends.

Debra Hynek

I was in town for a football game and was having problems with my left eye that I thought were serious. I was trying to find a place to go and called eye doctors listed in the downtown area. The Rosin Eyecare clinic was able to see me right away which was both convenient and comforting.

Roberto Garcia

From the check-in process to the eye exam to selecting and discussing my options for glasses the entire experience was refreshing and smooth. Thank you for your assistance and continue the excellent service.

Christine George

I have been more than satisfied with all levels of service from Rosin--from great frames selection to excellent medical care, most recently cataract surgery.

Craig Posson

We were in town on vacation and my son forgot his contacts. They were very helpful in getting some replacement samples so he could enjoy the weekend. I highly recommend them.

Aniya

Got a thorough eye exam here and the staff was very friendly and the frame selections are great. They have Cole Haan, Prada, Rayban, and other name brands.

Joy Williamson

Thanks for your prompt service. My Ophthalmologist gave excellent care. The opticians did an excellent job too.

Julie Goldstein

Good service, very friendly staff. Had initially couple issues in regards to my appointment being rescheduled (not by me)?, but everyone was very accommodating.Would recommend.

Leaman Ames

marvelous doctor who was thoughtful and not overly aggressive about immediate treatment ... sorry to lose last doctor to California but seem to have done as well or better ... wife's last experience was special and expect the same as we move ahead ... slowly for my wife but more rapidly for myself

InTheGlow135

Amazing office! The doctors are top notch!! I’ve been coming here for years and would never go any place else!!! Definitely come here!!

Heidi Berry

This place is the Best. I had something wrong with my eye all of a sudden. Called them at 3...they got me in at 4. They were very caring and efficient. Tyler is Awesome.

Najeeb Zafar

Great place for all your eye care. Dr. Tailor helped out with all my questions and concerns. Although I would say they are a little pricey, you get top notch service.

Anthony Sarlo

Angela was a class act. I will be back because of how well the appointment went with her. Will recommend rosen eyecare to my friends.

Danielle McKinnie

Nice staff, very friendly. Great at picking out the perfect, high end frames for my face. Friendly, knowledgeable doctors.

Linda Norals

Everyone was so polite and extremely helpful. My optometrist is amazing and funny. Love this place.

Rita Cirullo

Fast, efficient and friendly service. Doctor was thorough and check out went smoothly. I would definitely recommend Rosin Eyecare.

Joshua Vila

So friendly and helpful! I have recommended them to several people. I will be going back for my next pair of glasses!

Michele Pacocha

I was able to get my annual exam done and pick up my annual supply of contacts at the office in a timely manner.

Thomas Ehrlich

Amazing staff that were super helpful as we needed contacts for my daughter forgot hers in NJ. Thank you Rosin Eyecare you rock!

mike wood

Dr. Benkeser is the best eye doctor I ever had. Knowledge and patient.

Jean Watt

Easy to make an appointment, professional, friendly staff, great optometrist, good location and nice offices

Mark Fister

Great service; friendly and professional staff. Very helpful. Good safety protocols in place for covid.

Michele K

Always professional. They go above and beyond working with your insurance to find the best value for you.

Larissa Rugg

They took very good care of me, and the insurance part was smooth and seamless!

Jim Anthony

Have been going to Rosin for over 15 years, flexible, competent provider for eye care products and services.

Sharon Simmons

I w as treated very nice. Staff nice also .listen to my concern. Will be back. In the future.

Dantekeepwinning

great service never had to wait and good quality eyeglasses

kara wright

Everyone is very helpful and I love my eye doctors office staff!!!

Adriana Fernandez

I love how profesional everyone is and how beautiful the facility as a whole is. Keep staff and even greater service!

Steven Weiss

They went out of their way to get extra large lenses for my prescription when the old kind weren't sitting correctly.

Caren Carlson

Friendly, thorough and efficient service. Dr. Graves and his team do great work!

Michele Pacocha

Great experience, as usual. Thanks for the info on getting a rebate on my contacts.

Rey Cadag

Dr. Angela Benkeser and the rest of the staff are the best! They’re friendly, professional.and knowledgeable.

Stephanie Smith

Amazing doctors, great staff, all around good experience at a doctor’s office!

William Baker

Very friendly and helpful staff. I really appreciate the level of service I received here.

Virginia Velez

Very friendly and helpful. They have extended hours which helps tremendously in scheduling an appointment.

JT S

Great staff who worked with me to get the best pair of glasses!

Chuck Brimmer

Extremely friendly and professional service l

A Mos

Been going here for years! The doctors have come and gone but they always hire top folks.

John Pallotta Studio

Fast and professional service. Everyone was super friendly and made me feel at home.

Adam Skaf

Great location, and the staff is helpful and outgoing. Ask for Ty next time you're in!

Amy Binstein

I always have a great experience at Rosin, they are timely, efficient and friendly.

Marissa Wilkinson

Had a great experience here! Everyone was super friendly!

sal moreno

Very polite very well man there and it made me feel very comfortable

Sean McBride

Great experience! Very helpful staff throughout!

AK PB

I’m a loyal customer for three years. Great service!!

Kami Fleming

Everyone was so nice and helpful! Will definitely be back soon!

Mike Hurtubise

Rosin Eyecare on Michigan Avenue does a great job for me.

Bruno Caridine

Professional, courteous service with excellent technology and doctors on staff.

Mary Steinberg

Great staff. Incredibly helpful. Office is lovely.

Melanie Brown-Dillard

They are always thorough and well priced.

Nick B

Amazing and Helpful people!! Great customer service!!

Shannon J

Excellent staff with clear explanation of all procedures

Robert Cass

Professional staff, short waits, good service.

Jamie Cusack

Quick, easy, and good doctors. What else do you need?

Camilo Gomez

Great service and they always have availability always

Luciana

I always have a great experience.

Deena Zimmerman

Hands down the BEST experience every time I visit!!!

Joshua Danowitz

We love Rosin!

Polly Mulford

Very nice staff and environment!

Amber Bawroski Bern

Wow, all around great visit!

Mary Young

Professional. Thoughtful and helpful service.

Pedro Abrego

Great service as always.

David Rosa

Very friendly service.

Sean Dillard

Awesome

Caroline Chiu

Happy with the service

Alexander Holyfield

Great place!

Jared Beach

Great experience

Brett Cook

shawn watzka

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