Reviews of Ernie Williamson Music (formerly Fazio's Music). (Musical Store) in St. Louis (Missouri).
Ernie Williamson Music (formerly Fazio's Music)
15440 Manchester Rd, Ellisville, MO 63011, United States
Description
Information of Ernie Williamson Music (formerly Fazio's Music), Musical store in St. Louis (Missouri)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Ernie Williamson Music (formerly Fazio's Music)
Sunday
12–5 pm
Monday
11 am–7 pm
Tuesday
11 am–7 pm
Wednesday
11 am–7 pm
Thursday
11 am–7 pm
Friday
11 am–7 pm
Saturday
10 am–6 pm
Reviews of Ernie Williamson Music (formerly Fazio's Music)
I visited this store twice during my trip to the St. Louis area. Both times the sales personnel were friendly, helpful, and pretty knowledgeable. They weren't pushy nor lax in tending to me. I purchased a Muffuletta JHS stomp box my first visit and returned for a Gretsch a few days later. I knew the mojo was good in this place as it's on old Route 66, and sells Kurt Mangan strings. I'll definitely return when I'm in the area.
Great service every time we go in the store! We've purchased many items from you. And the last time we were in Josh took great care of us! I was able to get a bass I've been wanting for years, and he cleaned it, set up the strings, and gave us such excellent treatment. I highly recommend these guys to anyone looking for quality instruments at good prices!
Great place to rent or buy an instrument. The staff was knowledgeable and very helpful. Their prices were fair. The store was clean and had a nice selection of used orchestra instruments for my son to choose from. They offered great rental options as well as purchase options. The used Instruments have all been skillfully serviced by qualified technicians. Their website chat function was also helpful. Grateful for a quality local music shop like Ernie Williamson Music. I will definitely visit again.
Everyone at the shop was super professional and really welcoming! They all took the time to make I got exactly what I needed and helped answer my MANY questions! I really appreciate Donovan and Denise for their hard work and commitment to my order (as well as everyone else I had the pleasure of working with)!!!
I would recommend for any brass questions or inquiries (I'm sure their other services are just as great too!)
So far so good! Had two bass guitars that needed setup and new strings. Reasonable price, work done quickly and both basses feel like new! Sasha did a nice job of cleaning both up and improving their tone!
I love this music store. I don't get in often, but when I do they're always friendly, knowledgeable, and willing to let me putter around and look at everything. They carry a good range of brands and always have a great stock of ukuleles. I've been a customer first at the Springfield location, and after moving to St. Louis, this location, and I have nothing but praise. Go check them out!
Follow up - I've been going there for months now and continue having the same experience. I also recently had one of my acoustics set up here and I'm really happy with the work that Daren, their guitar tech, did. A+!
They have extremely friendly and helpful staff, as well as a wide selection of instruments and accessories. The store has an attractive layout (I'm talking to you, ukulele display) and affordable as well as higher end gear. I'll be choosing this store over Guitar Center going forward.
Very Friendly and helpful staff.
My daughter got an audition tomorrow and she broke her viola pegs while practicing today.
Took it to Ernie's just before the store close (its Sunday evening) and the staff helped fix it in a Jiffy.
They didn't charge me for the repair work either.
Never thought I could get it fixed so fast and easy. With their help, we are back on track for the audition.
Had very good experience with Ernie in the past as well.
You will receive a 5 Star experience here.
Bought a sweet Stratocaster guitar here. The guitar spoke to me. Felt fantastic in my hands, sounded fantastic. Played multiple until I found "the one". Can't do that on Amazon or other on-line places. You might know a particular guitar model, but it could end up a dud for you. Each guitar is different.
Plus, Josh (great!) helped me set it up, adjusted the action. Amazon can't do that either.
Overall, great place, great experience!
Great local music store. Dan and his team are very helpful. They have a nice selection of guitars and ukes. Supportive of local schools and musicians. Very positive and welcoming vibe.
Rick Gray and the whole staff took great care of us on a starter guitar purchase. Low pressure and consultative was exactly what we needed. Great store with a great selection!
Great place to purchase an instrument and/or take lessons. Amazing selection of guitars, especially acoustic. The staff is always friendly and helpful.
What a great music store! I was looking to buy an acoustic guitar as a beginner. I ended up buying a beautiful Taylor. Denise was fabulous! No pressure, just helpful information. Great selection. Friendly service. She even accommodated me with some extras. Highly recommended!
Very knowledgeable and professional assistance provided in choosing a new acoustic guitar! Would definitely go back to the person who assisted me.
Fantastic experience at Ernie Williamson Music in Ellisville today. Went in to pick up a small amp and ask about keyboard lessons for my daughter, and Denise was extremely helpful. Walked away with some gear and lessons for both my daughter and I in the same time slot.
As a professional sax player I’m very particular about who takes care of my horn. Daron Bryant at Ernie Williamson is my go to guy. Really knows his stuff, and never ads unnecessary charges. I highly recommend him !
Awesome music shop!! Josh treated my 3 year old like a rock star. We got an amazing deal on a junior drum kit and will absolutely be back
I needed a better acoustic guitar and and went to both Fazios and one of the box stores. The people at Fazios were super helpful and spent a lot of time with me. I am a beginner and needed someone to educate me. The really nice thing is that they make their guitars playable before putting them on the shelves. At the box store, I think they just take them out of the box and put them on the shelf which you then have to hope the manufacturer sets it up for playability. Try playing an F chord on an acoustic thats not set up very well. Not only are the people very helpful but they are priced competitively. In fact, they had more guitars in my price range than the box store.
Very helpful, caring employees. Very large inventory. Great store for buying quality new and used equipment
They shipped the guitar cable I ordered really quickly. I ordered it on a Sat and had it in my hands by Mon!
Never had a bad experience here. The staff is really knowledgeable and they have a great selection of a variety of instruments & accessories. Definitely worth stopping in.
We had a great experience with Ernie Williamson Music! The store associates were very helpful and friendly. We rented a trumpet and the whole process was quick and easy.
Great guitar shop!! Excellent service and good pricing
Very helpful in referring us to another music company that was able to order the instrument we needed. Thanks for great customer service.
Was a great experience. Josh was full of enthusiasm and knowledge. Helped point us in the right direction while explaining every step of the way.
Awesome store, amazing staff, great guitars and gear! Best music store in St. Louis IMHO. Highly Recommend!
Found a very hard to find Guitar here, and the transaction was fast and easy. Good job.
Friendly folks, clean and organized store. No pressure just great equipment for all players from elementary band to touring professionals. Repair shop inside is a plus.
excellent experience! great product, shipped quickly and very great customer service. will buy again here.
Dropped guitar off for action adjustments Wednesday was to be ready following Monday. Was adjusted and ready Friday. The staff is knowlegable and cordial. I highly recommend them!
The staff was helpful and knowledgeable, and they had the part I needed in stock. Another great experience!
Friendly staff. Knowledgeable. I went in, and for the first time didnt feel pressured to spend a lot of money. Ended up walking out with a new acoustic Fender and was very happy with thr experience.
The store was busy with back to school but the gentleman helped me get my son everything he needed to get started in 6th grade band. This is our second instrument through them. I will return for all our instrument needs.
Bought my young adult daughter her first guitar. Our salesperson couldn't have been more attentive, patient and helpful. All our questions and concerns were answered, positioning us to choose the best instrument and accessories for her. It was a gratifying experience!
Staff are very friendly and helpful. Grand daughter is excited about the lessons.
Wonderful customer service. Mike found a pre-owned piccolo for us, had their repair guy check it out and sold it to us for a fair price. Very responsive through the process.
I came to Fazio’s to purchase a new guitar, and since I’m a rookie, I wasn’t sure which one to choose, and I was worried that I would end up buying one that I wasn’t eventually going to like. However, Ian helped TREMENDOUSLY in picking the right guitar and amp, and really took the time to explain why some guitars were better than others for my style of music. Totally recommend this store! Overall, they have great products and great staff, as well! And thanks so much Ian!
The staff was so friendly and patient. They had the instrument we needed and took the time to educate us on how to care for it. It was great!
I was looking for my dream guitar, I had narrowed it down to four guitars and when I found a store that did have one I was just blown away by these guitars not living up to the hype. I received a note on FB saying it had been 10 years since I bought my Seagull S6 from Fazio's. Its a bit of a drive for me but the other stores stock had been a let down. I had a check list in mind since I was investing a lot of money for my budget. The salesmen Patrick Stevenson took his time and offered a few suggestions and pros and cons on the guitars I mentioned. I told him my checklist and within three guitars I had found my dream guitar. I learned a great deal of information up front. Just excellent service. I’m a customer for life!
The lady that helped us was so sweet, and explained everything. Nice store, beautiful instruments.
Great service! Fast and responsive and easy to do business with.
All I have to say is that the people are great and the service is even better. Some of the employees can sell you everything you need and nothing more, all of them are very experienced with guitars and basses however, they also sell violins, cellos, violas, saxophones and everything a middle or high school choir, orchestra, or band could ever need.
The staff is terrific. From finding my new guitar in the Taylor inventory to helping my daughters “accessorize” it they have been knowledgeable, helpful and friendly. And, such a great vibe in the store.
Absolutely the best place to buy instruments ever… but… more than that, their service is wonderful. I believe that the best service you can ever get is honesty, a focus on the customer and helping in getting a good price. They listen closely to your needs and you can expect a quality instrument backed up by quality service.
Super great staff, very helpful and excited to see your interest in music. The instructors are all great, we have 3 kids that just started lessons and I've never seen them so excited about something. Fair pricing and easy to navigate.
We wanted to get our 6-year-old guitar lessons. I called on a Thursday and his first lesson was that Saturday. We went in an hour prior to his lesson time and they set him up with an acoustic guitar, stand, picks, and tuner. Very friendly staff and Ben works well with our kiddo! Very positive experience so far and our kid loves his "geetar".
I love this music store!! They have taken excellent care of both of my sons for many years…guitar lessons with outstanding guitar instructors, mentoring and advising my sons on the best instruments, quality inventory, and whatever they don’t have in the store here they will get it! They are wonderful people and always awesome to work with!!
3 of the workers are amazing. Some of them sometimes feel like they want me to leave. Quality of product can be very low quality. All guitar stores struggle with this though. Just make sure when you buy a guitar that everything looks and feels right. They have great customer service when it comes to fixing issues on their part. But a great guitar pedal selection!!
A great music store with quality instruments. Fair pricing very knowledgeable staff. I was given ample time to try out and ask questions about the Martin guitar I purchased. I would not hesitate to use this business for my musical accessories.
I come here every month for strings and picks and they always have what I’m looking for. The staff is always super friendly and helpful, and they have a great selection of guitars, basses, and even pedals. I come here for all my guitar needs and will continue as long as they’re standing!
The service was great, the people were nice, and they let you rock out on their instruments just like guitar center! But the great thing about the shop is it’s custom, so they will do all your electronic work at a reasonable price! Highly recommended
They made renting a school instrument quick and easy and are reasonably priced! Super helpful and kind!
Overall great experience. They had a very good selection of acoustic guitars from the low end to the high end and options in the middle. Customer service was great and they even gave me a free soundhole humidifier for my guitar. I definitely recommend this store.
Mike,
I want to thank you for such an amazing amp at an incredible price! This thing is immaculate! Thank you for the quick response, shipping and honest description. All the more reason I like buying away from the chain stores. You packaged it with care and it's obvious you take pride in what you do. I appreciate you and your commitment to great customer service. I hope the world treats you kindly. Warmest regards, Larry
Custimer service was above and beyond. I went in for a simple electric guitar restring and Brett who was working was more than courteous. He also helped me understand my own guitar better and educated me after stringing it up. A very pleasant variable in my experience that I have never experienced at another popular music store. I will now give Fazio's more of my business due to the experience I had.
Bought a saxophone on line for my grandson’s 18th birthday. It was just as described, in mint condition, arrived quickly and was packaged well. Very, very satisfied with the buying experience and my grandson is thrilled beyond words.
Great store. Well curated selection, staff is knowledgeable, as well as personable and helpful. They’ve tracked down a number of things for me over the years. They seem to have really good relationships with the manufacturers too, because if they don’t have it, they’re better than the Internet at getting it, provided that “it” is an instrument or piece of musical gear. I was also told by an employee that he would die for me in a reverb.com review, which is a little weird, but also a valuable service.
With big box stores and online offerings all over the place, it's nice to be able to take 5-10 minutes and physically go to a store. What Fazio's lacks in quantity they make up for in quality. I've not made any large purchases here, mainly just accessories, but I have had a bit of work done to a guitar and would certainly do it again if necessary.
Very nice staff, helped us immediately and was super friendly to my small children. Will definitely be back!
Awesome store, fully stocked, with some of the most knowledgeable folks around. Very down-to-earth, friendly staff that's always available to answer questions, or happy to arrange some quality 'alone time' with an instrument, or other item, that you may be just exploring, or slowly falling in love with. With so many working musicians on staff, there's no shortage of solid guidance on the wide selection of gear and accessories they stock. I've been coming here for years because this place always just feels right when you walk in, and even better when you're leaving with exactly what you came in for.
After a year of learning on an Ibanez Mikro bass, my daughter decided it was time for an upgrade and got her first Fender at Fazio’s. Denise was super helpful and welcomed her to try out a few before we settled on a Squier jazz bass. It’s an entry level guitar — but totally solid and sounds great. Denise was super patient with all of our newbie questions. We traded in the old bass and received a fair price for it. It was a super easy process, and my girl is excited to start playing on her first full-size bass!
The team was incredibly helpful in making sure I had everything I needed for my son’s band class in middle school.
Fazio’s is great. Always a fun experience. Ian was wonderful to talk to about guitars. I was checking out one guitar I was considering and ended up liking another. After talking with Ian and how different tone woods sounds I decided to wait for a specific guitar to come in to see how it sounds. No pressure to purchase. Shop with confidence!
We love Fazzios music Ellisville!
We have come to know Mike F. over the years. He and the staff have been awesome in helping my business and my students find the best instruments and gear!
I highly recommend Fazzios! Knowledgeable staff and great customer service!
I’ve been in Fazio’s a few times and always receive the help I need. Great inventory of guitars and an even better staff to help out. I love my Breedlove Companion CE that I just bought from there with the help of one of their employees.
I had shopped at fazios for a number of years to get miscellaneous items and parts. I recently decided it was time to purchase a new guitar and I always enjoyed my experience at Fazios. When I went in a shopped around Ian really took the time to get my info and lock in on what I was looking for. Something else that I love is that despite there being no LTD guitars in stock at the time I purchased, shortly after inquiring they had stocked 4 or 5 LTD's. These guys really do listen to the public that they service!
Mike Fey at Fazio’s Music was fantastic. The communication was excellent. The setup is first rate. The shipping was quick. Only two days from the time it was picked up at the store. Awesome guitar!!
Thanks Mike
We have rented a violin from them, they fixed up my flute and we bought a guitar from them. They always steer us in the right direction and are very helpful and knowledgeable.
I bought a Telecaster Ultra from here on Reverb. I chose Fazio's because they included a free setup with the guitar and I had a unique request, which Mike accommodated. He did an outstanding job setting up this guitar, and obviously gave it a lot of attention to detail. This Telecaster is the best guitar I have ever played. Mike has been great to deal with. I highly recommend Fazio's!
Great store for anything guitar related. I have bought 5 guitars and one bass from here. They have great guitar lesson teachers as well. Mike Fey helped me out with some business, and he gave me a fair deal on a trade. Thank you guys for the great customer service.
Long overdue review, but took my guitar here last year to get restrung. Seemed to be a slow night at the shop, but Mike was able to finish the job within an hour! Guitar is sounding great, and will definitely be back. Appreciate the great service
Worked with many guitar shops and continue to have great experiences with Fazios. In addition to several accessories, have bought 3 guitars there including a fender custom shop model and Mike Fey has been great to work with. Very knowledgeable with service bringing me back routinely. It’s great having a nice store like Fazios to walk into, happy to support them.
Ernie Williamson Music was such a wonderful experience! The staff were very friendly and helpful!
Fazio's has taken great care of my family for over 12 years. It's been our one-stop shop for equipment purchases, lessons (drums and guitar), servicing, rentals (for school), and more than 10 Rock Academy sessions. Dan has been especially helpful ALL along the way, including setting up my son's Floyd-Rose today.
Nothing but love from the team at fazios, it's a haven for all kinds of music nerds weather you need a setup, pedal, parts, guitars, keyboards, ukes, basses, drums, accessories, books, lessons, or just want to geek out about the most niech of music topics, then this place is for you. Can't find what your looking for? There's always someone willing to help you out! There's a glowing reputation of quality and efficiency that follows fazios. You will understand why the moment you step inside.
Great place to shop. I had called ahead about what I wanted, and when I arrived, Denise walked me through all the options. I easily found exactly what I wanted. Price was better than Sweetwater and GC as well! Plus, Denise is a huge Springsteen fan, proving these are quality people.
Fazio gave me a fair deal, fast handling and shipping. The guitar was as described and well packed. I would definitely buy from Fazio's again.
Thank you!
Rick
Friendly service, great variety of products, ability to test before you buy. They also have lessons, repair and maintenance services, and the books and instrument rentals if your kids are in band at school.
Recently bought myself a new guitar amp here. Everyone was super friendly, helpful and made sure I got the perfect gear for my needs. They have a wide selection of products, clean store and helpful staff, Not really much else you can ask for. If you're looking for a great local music store this is the destination.
Fazio’s is by far my favorite music store anywhere in the St. Louis area. I’ve bought multiple high-end guitars from them and gotten work done on guitars I own, and they have done an excellent job of handling everything. If you’re a guitarist I would highly recommend checking out what Fazio’s has to offer, but any musician can benefit from a trip to Fazio’s.
Great work. Fast service. Fixed 3 guitars in a couple days.
Every time I have to go to Fazio's it's a great experience. The people working are always friendly and knowledgeable. I rent my daughter's violin there, compared to the place I used to rent my sons' instruments, it is so much better.
I have purchased my first acoustic guitar and a replacement amp from here—staff was friendly and knowledgeable. Great experience and would recommend them if your looking for anything musical
I love Fazios. I take lessons there. The instructor is patient and awesome and in five weeks I've learned to play five tunes and some chords! I have purchased two guitars there and they have lay a way which is nice in these time. Definately worth the time to enjoy the store and peruse and learn. If they added a small cafe people would want to stay even longer! But if you use lay a way be clear on the details as there is a restock penalty?
My son chose band for his sixth grade elective. The school suggested using Fazio's Music store for instrument rental. I called and spoke to a very friendly woman named Denise. I was calling on rental info and mentioned I wouldn't make it out to the music store till the weekend due to a hectic work schedule and three kids at home. She then mentioned she could deliver the instrument to me to save me a trip to the music store. We wrapped up the transaction over the phone and picked a meeting place, which was really convenient for me. She had the instrument, travel case, book, and instrument cleaning supplies. Everything was perfect, one little glitch was the instrumental book was not what the district required. She assured me she will look to see if she had the correct book in stock and would touch base with me. The following day she did contact me and she had the right book in stock. She mentioned that her husband, (manager of Fazio's), was making a trip to my son's school within the next few days and offered to drop off the book with my son's band teacher to save me a trip to the store. I was so surprised. Being a working full time mom with three busy children, I was more than happy to take her up on the offer. I was so impressed by her generosity! I believe she went above and beyond for me and I was so grateful for her help! I highly recommend Fazio's Music and definitely be a returning customer! Thank you Denise!
Amazing staff! They don’t try to sell you the most expensive guitar in the room, but the one that suits your needs. Will always be going back!!!
Mike is generally awesome. The setup took two weeks longer than I had been told and never got a call, just an email so I didn't realize it had been completed, but I get that they're swamped with backlogs with everything going on. Would have appreciated a phone call, but the staff is amazing so it's kosher. I don't know the name of the guy who convinced me on the guitar I bought (younger dude with a long blonde beard), but I recognize Mike by now and he's been helpful for every situation or question I've come in with. The dudes here are great and they'll straight up tell you what you will and won't like about any given instrument. Definitely noob friendly and I haven't once looked back on the guitar I bought from them. Only note I could give is I wish they carried some higher end stock. You can feel that they're catering to the midrange crowd. Not even any epiphones and absolutely no orange amps. You can really find some quality used gems here, though, at a very fair price. I'll always remember when I was trying out pedals and asked to test out the phase 90 after testing some others and Mike just smiled with nod saying "oh yeah, you'll love that one" and heck yeah I did. Mike will get you the tone you're after. As a noob buying a first guitar, I never felt like they were up-selling me and they really gave me the information to understand what I was buying as far as what I would and wouldn't like about any given feature.
Small selection, but great service. Patrick helped me find the best guitar within my price range. I'm very satisfied!
Fazio’s is a great local store. The staff is awesome, knowledgeable and friendly. I bought several items and recently purchased guitars lessons. Can’t wait to start 😀😀😀 …
Always love visiting Fazio’s! Super helpful staff always willing to get you just the right thing. Been a customer for decades and will always lean on them for my musical needs.
Mostly focused on their selection of acoustic guitars, specializing in Taylor's, I did notice that they a wide variety of other instruments. After beginning on a nice entry level acoustic guitar, I wanted to step up to a guitar that I would enjoy for years. I had a rough idea of what I wanted but wasnt spooled up on the Taylor brand. The staff was very helpful and let me check out their full line of guitars. I picked a Taylor 214ce because of the nice deeper tone and I liked the way it felt and looked. The Taylor line is a little pricey as it is American made and of good make. Long story short, the guitar I really wanted was the 314ce. Dan and his crew was very patient with my indecisions to the point of above and beyond. Bottom line, if you're buying the guitar to last your needs for a long time, ante up the money.
The workers here are the friendliest people on the planet. I'm in my Junior year of highschool and go here all the time to play the guitars and fantasize about my future in music and to pick up all my smaller musical needs. Back to the people there, they are so nice, I always feel welcome when I go there. They have my dream job so it makes me feel great how nice they are.
We found everything we needed and the staff was friendly and knowledgeable. We will definitely go back when we need instruments repaired or musical supplies again! 🤘🏻🎸🎶 …
Stopped by to pickup strings. Bad news: Out of Stock
Good news: sales suggested other brands newest product. Turns out they may become my GOTO strings. Lesson: Always adapt. It could be better.
The absolute best music store in St.Louis. All the associates are so friendly and helpful. They always spark up conversation and everytime i go in they know me by name. Great selection at wonderful prices. There’s no where else I’d rather go and no where else that can compete with Fazios.
We came here to string a guitar and ended up also purchasing an electric guitar. Excellent customer service, with special thanks to Dan Kuse for all of his help.
Great seller. Easy to work with, great communication, and fast replies. Shipped same day as ordered as well. Buy with confidence.
Dan and Ian were exceptionally patient and helpful during my entire selection process. They even brought in another guitar from KC to help me make sure I'd picked the right guitar for me.
The staff here is extremely knowledgeable. Most of them have been there a long time, and will take the time to make sure you are making a good choice and getting what you need. They don't have employee turnover like the big chain guitar store. And these guys actually know what they're talking about.
Whether you are buying a $50 uke, or a $2,000 guitar, they do a fantastic job. Plus, no other guitar shop offers free lifetime adjustments on your guitar. That is a value in itself.
Bought a used guitar from their Reverb store. Everything matched the pictures and description. They also shipped very quickly. Thanks!
Josh was amazing. Knows his guitars.
The staff was helpful and friendly. Their inventory was good.
Patrick at Fazio’s helped me find the exact guitar I was looking for. The service at Fazio’s is excellent and I’m always super happy with the experience I have there!
We bought our son's bell kit, music stand and stool at Fazio's and we've found all of their staff very helpful and friendly. We've just signed him up for music lessons there and our son very much likes his drum teacher is and is definitely benefiting from his lesson. We would definitely recommend Fazio's.
Friday morning I called and spoke with Nick about a Breedlove Pursuit Cedar Concert CE that I wanted to see. I mentioned concern about the action and he agreed to lower it before I came. I wanted to buy something for a gig that evening and wanted to make sure it would hold its tuning and he confirmed it would (which it did). In addition, I wanted to trade in my guitar and he said to bring it with me and they would check it out. When I arrived, Nick was waiting for me. He had the guitar ready, let me borrow a music stand, and gave me space and time in the guitar room (without intruding or trying to sell me). He answered all of my questions and offered a fair price on my guitar. When I needed to get back to work quickly, and both checkouts were busy, Nick took me back to another area so that I wouldn't be delayed. I would recommend Fazio's Music in Ellisville, especially for those wanting to find a great selection of quality acoustic/acoustic-electric guitars in various price ranges. Women and men of all skill levels and money to spend are attended to with the same great customer service. Thanks, Fazio's and Nick! I love my new Breedlove!
These guys are amazing! I came in with a six string banjo I bought from them about 2 months ago. One of their employees greeted me when I came in and helped me for probably 30 minutes. He helped me find new strings, and a strap. After I checked out, he restrung the whole thing for free, adjusted the bridge and adjusted the neck to help it sound better. Again, he did about $30 of work on a complicated instrument, for free, while cutting into his lunch break. Super cool guys, very friendly, and very knowledgeable. If you need music help,go to them!
Just went in for strings and to play a few guitars I can’t afford. Super knowledgeable staff and friendly as they come. I’ll b back
Had an issue come up with a repair. Manager and floor clerk worked hard to make it right. Great advice from the guitar technician, planning my next repair here. Really impressed with their service.
Had a great experience at Fazzios Music today … Patrick was a skilled and knowledgeable sales associate to boot … Quality guitars and gear … very satisfying..🤘🏽 …
Great service and knowledgeable people. Will continue to trust Fazio’s with all my guitar set ups in the future
Friendly knowledgeable and good inventory
Worth driving 30 miles to work with
Fazios provides a personal experience for both customers and students. From calling their other store to find you an instrument you’ve requested to lessons, Fazios is a great place to shop and learn.
When to Fazios for my first time yesterday. I needed strings and advise for maintaining my classic guitar. Mike Fey was super helpful and seemed very knowledgeable. After Mike helped me with my purchase we spent some time in the accoustic guitar room playing and discussing accoustic options. All around a great experience.
We did an instrument rental for school. They made the process super easy and were very efficient. I would highly recommend them!
Fazio’s was extremely helpful, knowledgeable, and efficient in helping me with my needs. I recommend them to any parent looking for lessons or an instrument for their child. Thank you again for all your help!
I was referred to Fazio's by my son's guitar teacher who works at a local elementary school. I was new to purchasing instruments and wanted to go somewhere they would help me, not just sell me all the extras I didn't need. I was so happy I went to Fazios. The personalized service, the explanation behind the differences, the sound, etc. really made it an easy shopping experience, and I feel like I got a very competitive price for what I purchased. Even more so, when I was checking out, I was given a FREE lifetime 'care' plan that allows you to bring in any brand new purchased fretted instrument in (recommended to do this each season change) for a free instrument check up, including minor adjustments! WOW! Excellent service, excellent staff, excellent prices, and the location had a huge selection of all kinds of instruments...impressive stock selection all around. I highly recommend Fazios if you want it straight up from the experts.
I was overall pleased with the selection (especially of guitar replacement parts) found exactly what I needed and at a surprisingly fair price. I recommend 👍🏼 …
Hands down my favorite place, i work in the area so extremely convenient, also there staff is pretty consistent meaning that they know there stuff and always do there best to help you and share their knowledge. Reasonable priced equipment as well!!
I recently purchased a Deluxe Player Series HSH Strat online from Mike at Fazios. You cannot ask for better customer service. I wasn't sure I liked the guitar as I have a small collection of Strats, both American and MIM models. They allowed me to play it for a few weeks , and then decide if I wanted to keep it or not. I found that the guitar actually sounds and plays great , once I got used to it! I would not hesitate to purchase from Mike or Fazios Music. You get treated like a customer, not a number
The only problem I have with Fazio's is how far out they are located. Compared to Wal Mart stores like Guitar Center, the employees are always eager to help and to be personable. Additionally, they have a fantastic selection of instruments. I say again though, I wish they were more conveniently located.
I love this store, all of the employees here are very knowledgeable, and always ready to help and have a friendly discussion about music. Thank you for helping me find multiple instruments and pedals!
Mike Cosentino the best guitar teacher ever!
Very much disappointed with their repair work. I took an amp in and, after three weeks, they told me it was fixed. I take it out on the first gig and, within ten minutes, the speaker blows. Same problem again. Nice guys, good stock, just don't go there for repair.
Knowledgeable staff, huge selection of equipment in-stock…you’ll find the prices the same as online…shop local! Keep stores like this in business!
Fast and friendly service. Nice music store.
Wonderful experience. One on one customer service. Polite, respectful, and attentive. Would definitely recommend for your musical instrument needs. Much better than Guitar Center.
Very knowledgeable, no pressure, great products
Best customer service in st. Louis. I drive an extra 20 minutes out of my way because I really don't want to do music business with anyone else.
Love the folks at Fazios. They always have a smile and good conversation and have always been helpful with my purchases and my guitar repair needs.
Both my kids take lessons there and the instructors our great. Staff is friendly and knowledgeable.
I’ve taken my gear to fazios for years now, they’re the only people I trust to fix my mistakes and I never feel pressured or out of place when I go there. Highly recommend.
They carry a limited supply which does not include Gibson or GHS strings or Gibson and PRS guitars and hardly ever have used guitars which is what I am interested in
I ordered a Fender Vintera ‘50s Stratocaster in Sonic Blue. Was described in Mint condition and thats exactly what i got. Sounds gorgeous. Very great customer service, someone by the name of Mike, he responded very fast, and my package was shipping very fast.
Great store, fantastic selection.
The nice man helped me pick a good ole diddly strummer. I think the fella was named Ian K. Great support
Always a positive and actually a fun experience for me. They take all my money regularly and I can’t seem to avoid turning in to that place
I recently bought the wrong product by mistake. Denise was very helpful in allowing me to exchange it for the correct one.
When I arrived, Ian made the exchange effortless. Highly recommend this place!
I took my 3 1/2 tear old grandson to Ukele Camp with Denise Kuse. It was fantastic!! I was moderately concerned that a three year old would not be engaged but Denise did an excellent job keeping all the kids having fun and learning. It was a great time for my grandson and his grandparents. I highly recommend it.
Purchased Roadworn tele and Taylor 210e. Guitars are never set-up for the user so I had to get them home after quick store adjustment, strings of choice, etc. Performed light nut sweep on Taylor strings 4,5 and 6 with appropriate files (1-3 sweeps guys, we're not chopping down a redwood) and lightly sanded the bottom of the saddle for a slightly lower action. I adjusted the truss (loosened) on both guitars slightly to decrease neck strain and increase string flexibility, maybe 1/8th of a turn on each guitar. The Taylor has superb midrange and is well represened in the bass and high-end. Electronics are fine and for the price, this acoustic can't be beat. I lowered the strings on the tele and leveled them and all notes are audible, including Albert King, Bloomfield, SRV bending. Pickups sound great with a nice balance of growl from neck HB to the Buke-like bridge pickup which may well break glass. Super visit, great staff and I am quite pleased with both of these fine instruments. I've been at this over 40 years and should have went to Fazio's sooner. If money allows, I will return.
Dan, is a great guy that really takes his time to help you decide on what is the right thing for you. He took the time and provided great service. Give Dan Kuse and Fazio a chance for your business.
Great customer service and staff is very knowledgable. You get the attention and service of a small store with the prices of a large store. This place beats guitar center any day.
Denise was fantastic in helping me select a Ukulele for my granddaughter! She was not only knowledgeable but super friendly too!
Man, that staff is super helpful. Great people!
These guys bend over backwards to accommodate the customer. I have had great experiences here and look forward to working with them again. Honest and straightforward. Mike is my go to guy.
This is the best music shop in St. Louis
Everyone I have dealt with has always been super friendly and professional from the sales pepeople to the technician, .
they will always have my business and I live an hour and a half away but is worth the drive.
Dale LaRose
I am from out of state haven't purchased yet but getting affairs together to do so.So far my first phone call was positive within a minute i felt like i was talking to close friend( the common interest) music unites that way.So hope this doesnt sound cliche but this"could be the beginning of a beautiful friendship".
Nicest people working there and very willing to help answer all my questions! Great selection of products!
Have been going here since I was a little kid. Has always been a great store with great people working there. Have been working with Ian lately and he’s been going completely above and beyond to help.
Jeremiah Burcher did a great job on my guitar setup. Mike Fey was great at front desk service, too!
Service was great! Arrived right after few days and the Axe is as good as I expected!! Great job Mike and team!
Got the last new trumpet for our 6th grader. Good deal with supplies and first month charges.
Lots of great music gear to choose from. They have an excellent selection of numerous items
Great little guitar and music shop, buy lots of my pedals here regularly - one of the only places in STL to get EarthQuaker Devices. Avoid the chains, support local!
Fazio's is a great place to shop for your musical needs. ALL of their staff ate friendly and very helpfull. Prices are also good. I would highly recommend checking this place out.
The folks at Fazio's are very knowledgeable and helpful, no matter the instrument. More importantly, they are all musicians, themselves, and are genuinely cool people.
Always a great deal & Excellent service at Fazios!! Dan & Denise & Mike are fantastic, & if what you are looking for is not on site, they can get it fast!!
Workers are all extremely helpful, and seemed to show a manor interest in their work and what they could do to help me. Loved every second I was in the store.
Been going there for five years. They always have the best customer service and the best selection of quality musical goods
I always have great experience at Fazio's. They linked me up with an awsome Custom Les Paul. Thanks Ian!
Knowledgeable and friendly staff. The place has a great vibe and we are excited to be a part of this music community.
Craig exhibited a level of personal service and professionalism I’ve seldom seen anywhere. A total pleasure to deal with!
GIVE IAN A RAISE !!! SUCH A CUTIE AND A SWEET HEART ! Helped me set up in the back and let me rock out 🤙will be coming back they r hella friendly (if u have social anxiety lmao you don't have to worry) :) Ian is a king …
Great place to buy guitar and accessories.
Very helpful and knowledgeable
Awesome place to buy a guitar at. They are very personable and very product knowledgeable!
Fazio's provided wonderful, knowledgeable customer service. Nice guitar selections.
They were great at explaining everything and got it done so quick. Will definitely use them in the future.
They had a variety of strings. Plenty for me to choose from. I got what I needed and more. Good people
Lori Hoffman. And Fazio studio on MANCHESTER is great
I took vocal lessons for fun. Wow wow. I had more fun that I expected. I went in to sing and sing loud for fun. I enjoyed Lori lessons as much as going to Disneyland and Sox Flags.
Lori worked with st Louis Symphony and I now can appreciate all the technical of voice and appreciate the opera more
I was a cheerleader in the past (1970s) )and she showed me how to preach and sing with Enthusiasm And never sing a boring note
Just like my cheerleader days
Wow we had fun fun. In a short 6 weeks I learned and perfected 4 great songs.
Wow Disneyland and six flags better watch out. I plan to see Lori and sing instead
I had a great coupon for $10 and came in to see what I could use it for. I had a great experience looking around, the employees were friendly and helpful. I'll be back coupon or not.
Took a few days extra due to post office issues but I highly recommend Fazio’s for your music needs!
Stopped in to get some guitar stings and restringing accessories and staff was super helpful every step of the way! Thanks Fazio’s
Very polite and helpful. He even opened the store early for me when he saw me walking up before they opened. Will definitely return. Thank you!
Always quality service and knowledgeable staff !
The staff at Fazio's are always so helpful and knowledgeable. We love going there!
They are very knowledgeable and offer great customer service. We love the brands the offer and will definitely purchase from them again.
Excellent service, knowledgeable staff, no sales pressure. I love Fazio’s!
Good communication, fast shipping, great packaging, great shop, thanks again!
Mario is an amazing teacher!
Craig was very Knowledgeable and easy to work with and figure out what I needed.
Really great people that understand what it's like to be a picky musician! Stellar communication and top-notch customer service!!
Awesome service, great prices, beautiful selection of instruments
Support your local music stores ! This is an amazing store especially for guitars
Always super helpful!
Very personable staff and all around good experience checking out and playing there.
It is very warm and welcoming
Friendly and timely service of getting new strings on my sons guitar. Thank you!!
Been in a couple of times. All staff have been incredibly friendly and helpful. I'll definitely be back in.
Always friendly and helpful whenever we visit. They love music, and it shows!
Great customer service, always willing to help. THE place I go to take care of my musical needs.
Outstanding customer service and a knowledgeable staff make for a winning combination
Fast shipping. Great product. Would buy again from them.
Great service and staff!
Always friendly and helpful!
Great experience taking lessons. Experienced, knowledgeable and friendly staff. Love to just go visit.
Great customer service! Always a good experience!
Excellent service. You can find instruments according to your budget.
Courteous and friendly staff. I liked the layout and selections and will definitely be returning.
Everyone is always willing to help and make sure you find what you need. They won't oversell you and take the time to understand what you are looking for.
Purchased items for my guy while he stayed in the car
Very helpful staff. Great selection. Reasonable prices.
Super helpful and knowledgeable staff
Great people work there very kind helpful and knowledgeable. Would recommend checking them out
Sincere thanks, for a really nice set up, on my American telecaster .
NEver actually been here but music is nice
Helpful employees!
Very kind employees!
Top of the line service!
This place right here is the bomb.com!! I'll definitely go back
Fun, remind me of a camel 🐫 jockey friend of mines …
Fast shipping and great product. Thank you!
Great selection, price and fast shipping!
Always friendly and they LISTEN when they are spoken to. That makes their service even better.
My Washburn plays great since I brought it in
Great store, with a great staff and great selection
The staff is always friendly, helpful and knowledgeable.
Fast shipping, thanks again !!!
Very knowledgeable and helpful
Always great service and products at this store.
Awesome experience. Fast shipping.
Very helpful and friendly staff!
Great advice and help
everyone who works here is awesome thanks y'all
Friendly and helpful staff!
Great customer service!
Always helpful and friendly. Feels like friends.
Great place. Friendly staff.
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Great store and employees
Great service!
Very kind and helpful.
Top notch
Great people and great products!
Everyone is always so helpful and knowledgeable.
Good prices and products..
Fazios has the right people and the right products!
Go Fazio's
Great customer service!!
Excellent customer service
Always helpful!
Always helpful
Quick shipper.
Music good
Professional, good work. Had 2 guitars in recently for work. Do miss Mike Fazio.Always good service. Appreciate professional atmosphere. Thank you
had an amazing experience here! I got this place recommended from a friend who takes lessons here and i am very satisfied. all the workers were especially helpful and Josh helped me get my first bass :)
Staff is always knowledgeable and helpful without sales pressure
Ive been to many music stores in my life and this is one of the most welcoming and friendly I've been to. All the staff is very helpful as well
The owner did a great job on a repair job ... he resolved a complicated issue and I am happy with the work ... thanks
Great seller - great transaction!
Thank you for a fantastic guitar in mint condition at a great price! Overnight UPS delivery was excellent.
Awesome buying experience!
Knowledgeable staff, willing to answer any and all questions!!!
Hands down the best store in the STL area. Great for new purchases, trade-ins, and repair/setup work!
Dan gave excellent service taking time to answer my questions and listen to my needs. high quality product. Reasonable pricing. Follow-up review of the product in 2 months. This is my third high quality guitar that I have purchased from this location.
Great store and great people! Jack is the best!