Reviews of British Audio Service, Inc.. (Musical Store) in Nashville-Davidson (Tennessee).

British Audio Service, Inc.

154 Reviews

113 Comments

Musical store

Musical instrument repair shop

5343 Charlotte Ave, Nashville, TN 37209, United States

Description

Information of British Audio Service, Inc., Musical store in Nashville-Davidson (Tennessee)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of British Audio Service, Inc.

Reviews of British Audio Service, Inc.

Woody Sebastian

I just had the most unbelievable experience with British Audio. I noticed a set of casters was out of stock so I emailed and asked if there was an ETA. Within minutes I received a response telling me they JUST got a shipment in and the website should be ready for orders within five minutes. They were up in three, I had them ordered in five and they got in in a couple of days. Like Amazon fast. Installed and gig ready in literally no time. INCREDIBLE customer service and killer product as well. Cannot recommend more highly!

Eddie de Pool

This place is a pinnacle when it comes to customer service in Nashville. When it comes to music repair centers this is probably the best one in Nashville without question. They're without a doubt some of the most friendly customer service oriented people you'll work with. I know that this won't always necessarily be the case as I understand that how busy a company is and so forth will play a lot into how quickly they can get to repairs even under Rush delivery type situations, but I was absolutely floored after driving an hour from my home with a repair, paying for The Rush delivery and in the time it took me to basically go grab some lunch and drive back home I know sooner had finished my food and got the call letting me know that my equipment had been diagnosed and the problem identified and that the very next morning it should be just about ready for pickup. That kind of speed is worth every penny.

Albron Hana

Shane has been a pleasure to work with! Dropped off a sub for repair and he reminded me to check warranty status! Sure enough we had one and he got us setup pretty quickly. Close to our house in the neighborhood and glad to have them here!

Scott Korey

Fantastic work and service. Had the network connection mod done to my Kemper. The mod is excellent, the communication and service was perfect, and it was packed very well for shipping (double boxed and cushioned). Highly recommended! Kemper should have built it this way to begin with. The included cable seems to be high quality too.

Michael James

I visited British Audio a few days ago. Customer service was awesome and I got a sweet deal on a Kemper Stage. I will be a repeat customer.

Amanda “ASRVFAN” Sizemore

British Auto is incredible. They are good folks. They know what they're are doing when you send you amp for work. Very respectful, kind and knowledgeable. Thank you

Hunter Brewer

Mulholland, MOOG, Mojave... Long live Rupert Neve... I swear on Roger Lynn... If someone else touch my Mackie's™ Imma do tha Runnin' Man with Tokyo Love Triangle fo' Foreigner get back in tiine 🪦🚬🪒🧷📟

brad childress

I had a great experience with British Audio starting with my initial phone conversation with Kim. Shane and the amp tech were great to talk with. BA added a negative feedback switch and tone stack to my VHT amp. I am very happy with the results!

Randall Zimmermann

A great place for amp repair. They are very professional and have always helped me.

joe glumsic

Excellent service! Repaired my “1991” Trace Elliot series6 amp head. Honest, professional and knowledgeable. Repaired my amp over 3 years ago and I have not had any issues since.

Trevor Bexon

I brought my long-neglected tube amp in for some new tubes and some smaller superficial repairs. They got the job done in two days and the amp sounds perfect.

Alex Gentle

British Audio are THE pros when it. comes to repairing, upkeep and maintaining British musical gear. They have my back always and never cease to amaze me at fine tuning other’s work and making my gear sound extraordinary My amps sound wonderful and it didn’t cost a fortune either Shane and Dan & Nick take care of my gear. That’s why they’re the best. masters of retubing amps.

Todd Money

Love this place! Shane is a great guy and his attitude conveys to the rest of the staff. Friendly atmosphere, knowledgeable staff and good prices. I’ve bought 2 guitars and 1 or 2 amps as well as having work done on amps. Always a first rate experience!

Steve Barker

Great service, very personable and helpful. Serviced my Mac receiver which had a bad board. Will definitely return when I need new caps. Highly recommend!

Bob Leach

What kind of surprise was this! Repaired my "Simply Italy" integrated amplifier with great aplumb & technical knowledge. This guy knows all about tube amps, SET, hi-fi equipment.. and in a little country town like Nashville. Hi Tech Repair now closed, so this place has stepped up to service our hi-fi equipment. We are thankful. Too bad there's not 10 stars, because this place would score all 10.

Gary Hewitt

Excellent service. They had parts for my Marshall amp that many others didn’t have. Good products, reasonable prices, and fast shipping. Thank you.

david clyde

Longtime customer great people excellent service no pretentiousness make you very comfortable while doing your business I can't imagine going anywhere else

Jason T Michaud

Amazing shop! These guys had my Amp fixed way faster than I could have ever hoped for. The customer service is top notch. They treated me with respect and definitely earned my trust. Thanks guys! I will be shopping here and bringing my gear here for service from now on. Thumbs up to British Audio.

William Ettling

The storefront side of this shop is rather small, but they have a great selection of Marshall, Victory and Orange amps. They stock a lot of 'Vintage' branded guitars, and they are one of only a few places stateside that stocks Chapman guitars. Prices on everything seemed competetive, and the shopkeeper was willing to haggle on a used amp that I was purchasing. All the employees i interacted with were great, and overall my experience at British Audio was stellar. I will absolutely be back the next time I visit Nashville.

Gray Pedersen

Awesome shop! Not big (because they are a repair operation) but they got some quality gear! Also one of the few places to have Chapman Guitars! I love mine. The guys were super friendly and helpful.

Kyle Castro

I love these guys. Even in Nashville, it's hard to hand your equipment over to anyone-not for lack of experience but attitude. I have been disgruntled with the lack of shops meeting their own expectations which they set and treating you like filth. Shane and the crew are the opposite of this. I left the shop knowing I had left it in good hands. Shane told me two weeks would be the timeline before my amp hit the bench and low and behold-exactly two weeks from the drop date i got a call with the explanation of my amp's issues. Shane is all about quality. He dove in and found even more issues that had gone undetected and fixed them to bring the amp back to a dependable state. He has high standards for his work and for builders who get away with selling boutique quality as a disguise for poor wiring and lack of standard. Trust these guys with your equipment. The pricing was incredibly fair and my amp sounds brand new.

Steve F

I bought a pair of headphones here a couple months ago... These are the best earbuds I've ever bought because they still work, and they pack a punch! As a dabbler in guitar, I noticed some gorgeous acoustics and asked to play them. The way I phrased it, it was evident I wasn't in the market to buy one, but the understanding employee at the register still allowed me to strum to my liking! Mad respect! Buy your equipment Here.

Cori Lucarelli

Shopping with British Audio has been an amazing experience. Everyone I spoke with was a tremendous help and I will definitely be buying all of my new gear from them in the future. Very knowledgeable and professional people.

DJ One-Ton 615Trap-HouseLIVE

From CAPO'S to REPAIRS! Great Chi (qi) MUST CIRCULATE

Billy Jackson

Mike and Shane at British Audio are awesome!! I bought a Marshall SV-20H head and a custom replacement head shell purple and had everything ready for me , when I showed up! Great purchase and great service from them.. Love the tone and looks! Thanks guys!! Billy

Will Ward

I brought my Marshall 9200 power amp here to have it modified on one side, converted over to EL34. The guys did a great job consulting with me on the process and tube options. The owner Shane come out and took on the task personally. He called me and hour later when he said he would to give me a diagnostic on the condition of the old beast before he preformed the mod. He was very knowledgeable about everything which gave me confidence that he knew what he was doing. He also pointed out some previous mistakes that had been made with previous work done to the unit. He fix those problems and brought this thing back to life. I picked up the unit that afternoon and let me tell ya, this thing will grind through an engine block. Sounds amazing. The price for parts and labor I though were very reasonable considering what it is. I will take all my gear here in the future. Thanks British Audio

Andrew Gemmill

I had my bass set up about 6 times at another shop and still had issues with intonation, saddle height and fret buzz. Dan took care of the set up and put a sweet bone nut on my American Jazz which made a big difference but was told it still needed a fret dress. Well That's when Hollywood stepped on the scene and changed the game! Best feel my bass has had in years and was at a great price for all the work Hollywood breathed life back into my Jazz! Thank you again for the outstanding value and service.

Max D. Tate Jr.

Excellent customer service from these guys. Easy to find and get in touch with. Curren F. has to be one of the finest techs on all the land when it comes to anything with strings on it. He had fixed up numerous things for me over the years at his previous gig in Cool Springs and I was lucky enough to find him again at British Audio. He repaired my friend Frank's Gibson Thunderbird 1989 in short order, when he made a trip to Nashville to jam. (see pic) All services completed to perfection!!!

Chris Reynolds

This shop reminds me of when I was a kid learning guitar. A great neighborhood shop you could walk in and just talk about music with everyone in there. There's always beautiful guitars and loud amps everywhere. And always someone to help you and you want to play that riff. Now they have top-notch repair guys and world-class Guitar checks. If it plays music and It ain't working, bring it here. British audio service is one of my favorite shops I've ever been in anywhere.

Jonas Sabatini

The team at British Audio Service were able to to troubleshoot my amp, contact the manufacturer, perform a modification that not only fixed the issue with my amp but I swear gave it more "Ballume" (combination of balls and volume), and set my expectations wonderfully. Anytime I have any issues with any of my amps I will bring it to them. I cannot say enough good things about them. Thank you so very much!

John Fuller

My cat hacked up on my Roland Fantom and rendered 3 octaves “dead”. These guys brought it back to life at a very reasonable price in less than 10 days. I’d recommend them to anyone with an equipment issue. Friendly, knowledgeable staff. Just a great store!

Jeffrey Hargis

I had a 1968 Fender Princeton Reverb completely restored electronically by British Audio (Daniel Gautreaux) specifically did the repairs. All I can say is OMG X 100....... He did an outstanding job with the repairs and the amp has never sounded so awesome. The staff and owner Shane were so professional and friendly and welcomed me as soon as I came in the store. Highly recommend British Audio for all your amp and guitar needs in Nashville.

Roy Vogt

Excellent service! Went above and beyond the call of duty and not only did the repair but saved me money in the process. Highly competent and friendly staff-a winner all around!

Jeremy Baker

I had warranty service done with British Audio. They do great work and provide excellent customer service.

Robert Hudson

This place/these dudes are great. I've had guitar and bass amps repaired here as well as a bass setup/fretjob and every time they do a killer job. always super professional and appropriately priced. Save yourself some time and money and check 'em out.

Ahuva Willner

We had a great experience at British Audio! Dan helped us pick out new tubes. His knowledge was very impressive. We will definitely be going back there next time!

Yolanda Mara

As owners of a recording studio, we love having British Audio Services right down the road. They are always there when we need them for repairs and parts. They do great work and are a pleasure to interact with!

Jeff Black

I've had nothing but professional, knowledgeable and caring service from bench to invoice. My old Allen and Heath GL2 is a new machine thanks to Shane and Co.'s expertise. Not only did he troubleshoot the problem, he did it lightning fast and then skipped nary a step to fix it permanently. Grateful that British Audio is in Nashville. Jeff Black

Fred Drews

British Audio fixed a Traynor K4 keyboard amp I bought used that had a blown woofer and some noisy tubes. They found and ordered the OEM speaker, upgraded the tubes, cleaned the pots and knobs, tested everything and returned the old parts to me. Prices are fair. Benjamin was great to work with and everything was done as discussed and on time.

Ryan Ricketts

These guys here have helped me from day one. I lived down the street and Decided to try and learn guitar at 40. Dan, Jordan, and Chris . Explained everything to me. I was a totally new to music. They answered everything from how to choose a guitar down to how to choose a pick. I knew nothing. Now They keep my guitars and amps in top shape. And while I have alot to learn just starting out. Guitar has brought joy to my life I could never have imagined. Check them out you won't be disappointed. Great people. Great musicians. And honest. That's hard to find these days. Thanks British Audio, For Helping me begin my journey into music. My life will never be the same!

Eddie King

Shout out to Shane Radtke for helping me (over the phone no less) with my 1999 Gibson GA-15 Goldtone Amp. He called it perfect and I wired in the replacement transformer British Audio sent me. The amp is perfect sounding once again!

C. David Burgess

Great place to go for good stuff. Very courteous and honest. The best experience I have had in a music store in a long time. I am from out of town but it’s obvious that music community in the area know and trust this shop.

B F

Shane is probably the best customer service provider I've ever encountered. Just awesome, will be using British Audio for any future guitar purchase.

Dave Coviello

Great shop. smaller but well curated inventory and the staff is SUPER helpful and really friendly. I have all my instruments and amps serviced here.

Josh Murphy

Very friendly staff. The Technicians are always on the top of their game! Knowledgeable, dependable, and prompt on every level! I highly suggest!

Corene Bingham

These guys are wonderful. Super friendly, helpful and very knowledgeable when it comes to recording technology. Michael went out of his way to help w/ my project and I'm so grateful :)

Fred Esposito

I had brought my Vox Super Beatle here to be repaired. It was in a sad state. Nick got it to be the best it has ever been. It sounds just fantastic. I am very pleased.

Jason Andrews

These guys don’t just fix amps, they have revived beloved pro audio gear, synthesizers and samplers for me. Great dudes, total pros. This is where you go in Nashville to get audio stuff fixed!

Deb York

Every one was friendly and knowledgeable and the pricing was reasonable. My sound board was fixed within a couple of weeks.

Ryan Shanks

They sanded the neck of my buddy's guitar to get rid of the gloss finish. It now feels amazing. Very satisfied with the attention to detail.

Kamikaze Flyingclub

sent them a couple of emails asking for help, they never replied - scratch that - the person who gave me their email address gave me the wrong one. Once contact was made, these people were more than helpful. My apologies to them for a screw-up that was not their fault (or mine!)

Bullet to Blame

They've taken great care of me on a few different amp repairs. Good clean work and always fair on price.

Rick Trapp

Nice place! Lots of gear for the musician! Super friendly staff, just wish it wasn't so far away from me. (56 miles)., but worth the trip.

dayton olson

They fixed my QSC k8.2 and did it fast and cheap these guys are great!!!

Greg Louck

Thanks to Jordan for providing first class service. Gave me great advice on a Tone Junkie loaded Kemper. This is the best tone I have ever experienced!

Ed Fussell

My Hot Rod Deville 212 sounded like crap. Dan got hold of it and now it sounds so good I understand how long it was sick. Great service and great attitude. Positive all the way.

Derek Wisby (Riff Attack)

Loved the friendliness of the staff, pretty cool little store. I should've asked for a discount on the guitar though since it had some buckle rash on the back and a few scuffs.

Casey Peranich

Originally the Rokit monitor I brought in was going to take 2-3 weeks to fix and get back to me even though it was an in-house repair. For a $30 rush fee it was finished in 24 hours.

Ej Dombrowski

I am giving 5 stars because it hurts a business to not but it did feel wrong after seeing all the online photos and they didn’t post the dramatic store changes anywhere

richard edwards

Best place in town for repairs on instruments. They also offer instruments for sale. Lots of goat accessories as well. Worth checking out.

Erica Thomas

Had a truly amazing experience at British Audio! Extremely professional, knowledgeable and friendly! Quick & easy.

tommy page

They did a fantastic job in the shop on a Marshall Silver Jubilee Combo. Thanks Nick!!

Brian Thomas

Had them fix my Marshall amp. Very professional. The amp just ripped my face off when I got it home. Love it!!!

Al Bowman

Excellent customer service and selection of music related products.

Jared Lowry

Super friendly and helpful staff. I ordered a cab from them and it arrived quickly. Will be buying from them again in the future.

BRAD BUESCHEL

It was amazing. Extremely knowledgeable, friendly staff with an enormous amount of guitar info.

Cameron Henry

every time an artist is recording with me and has an issue with a guitar setup, amp, or needs something ASAP British Audio takes care of them and the session doesn't miss a beat. thanks guys!!!

Barbara Swindol

Primarily a service shop, so small showroom. What they lack in volume of products, they make up for in quality. Premium guitars and audio systems.

M G

Seth the guitar tech, and everyone else was super cool! Will definitely be my go-to guitar shop from now on.

Chris Wolff

Friendly, knowledgeable and passionate... These guys love what they do!

Ray Trusk

Very friendly and helpful staff.

Mike Simmons

Great guys! Excellent service at a very fair price...my amp is alive again!

Ed Pettersen

Best shop ever! Great staff that can do anything gear related and super helpful. A+++

Tom Blizzard

Great Shop in Nashville for your guitar amp repair

Bruce Lyon

Staff was outstanding. Knowledgeable and friendly with a great follow up and follow through.

Jessie Bray

A great place to get all your stuff fixed and get a new instrument. If they can't fix it, it ain't broke.

Mike Kupris

Excellent service. Very knowledgeable staff. They will take good care of you. Worth every penny.

noah gruba

Some of the best repair people I've ever met. Everyone is very knowledgeable. Thanks for all the help!

Juanito Mix

Great service & great people!!!

Bob Carpenter

Love these guys! The only place I will take my amps. - Bobby C

Steve

I called these people got some great advice, they are the best customer service ive experienced , they have my buisness !!!!!!!

Dan Feola

Rare and hard-to-find Trace Elliot parts at awesome prices. Thank you

Randy Williams

Shane really went beyond what he should have to help me. Fan and customer for life.

Larry Dewese

My 4th experience with these guys. The first 3 have been 5 star ±! Hope this one is too.

Terry Bricker

The staff was great. Let my son play. Def our place.

Gator Backenstoss

Great place to have your amp head serviced.

Bradley Bossman

They had exactly what I needed, will definitely be coming back!

Tyler Durham

Awesome service. Had my Marshall back in days.

Saiid Lewis

Great service. These guys know what theyre talking about. Worth every penny!

Stacy Wright

Full service musical store, staff is very helpful

Cody Fedeler

Knowledgeable staff. Great for amp repair.

Naomi R

Nice place; great job, just slow getting done.

Lee Maxwell

One of my favorite ever shops!🎸🎶❤ …

Jake Kinsch

Got my amp fixed ahead of schedule, thank you.

Les T

Quaint, good staff. Don't blink, you will miss it.

Michael Fredericksen

Good to have an alternative to Guitar Center

Daniel Taylor

Fantastic service, highly recommend!

Jeremy Crittenden

Cool place and friendly staff.

Jon Kaas

Helpful guys. Knew what they were talking about.

Melissa Anthony

Friendly people and very helpful.

Regina Lampley

Nice Salesman.

Kenneth Honeycutt

Outstanding service and prices

Tony Buzzard

Very helpful and friendly

Glenda Ivy Davila

Wow

Ghettobilly Band

☆☆☆☆☆

Carol Brooks

Great place

Cheyanne Storm Jordan (Chexy)

Dustyn Rothenberger

Sheila Lyles

Tony Davis

Paul Hatton

James Brown III

William Hargis

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