Reviews of Dunkley Music. (Musical Store) in Boise City (Idaho).

Dunkley Music

331 Reviews

198 Comments

Musical store

Music store

3410 N Eagle Rd, Meridian, ID 83646, United States

Description

Information of Dunkley Music, Musical store in Boise City (Idaho)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Dunkley Music

Reviews of Dunkley Music

Deborah Ross

Dunkley Music was great at helping us find an affordable option for my son to learn cello and participate in his strings class at school. They were super helpful and knowledgeable. They knew my son’s teacher and put him at ease for his class. I love that the rental progress affordable for us and helps build into the next size instrument.

b.rattbeauty

It was our first time to Dunkley Music and the experience couldn't have gone better! We were greeted right away and the staff was prompt to assist us. This was a big moment for my son as he was getting his first instrument. They made the experience very warm and inviting. We were able to get all that we needed with no struggle and the checkout process was seemless! I appreciated that they were so thorough on providing us with all the information we needed. Thank you for making the experience enjoyable!

Sandra Bradley

It was such a pleasure doing business with Dunkley Music Store. Everything went smoothly and professionally throughout, from sale to delivery. I would definitely do business with them again and again and with my musical family this is truly a blessing . Thank you Dunkley!

Allison Patterson

I always receive the best support and service at Dunkley’s. I’m not musical but try my best to encourage my children to be. This morning I needed a new string for my daughter’s violin. When it was obvious I didn’t have anyone who could re-string it for me, they quickly offered to help. She added the new string, tuned the violin, and gave me valuable tips for its maintenance. I’m so appreciative of the help!

Aime Cole

Everyone here is super friendly and makes the process of renting an instrument easy. We have rented twice through Dunkley for two of our kiddos. Both times we had an awesome experience. We will definitely continue giving them our business.

Tricia Funkhouser

Everyone we interfaced with at Dunkley‘s was extremely helpful. They found us the perfect instrument for a great price. Nick set up our account and was incredibly informative and friendly. Would highly recommend!

Mandy Sparrow

This is the second time I’ve used Dunkley to rent instruments for the kids. They make it easy, they are patient, and so knowledgeable. I even had them fix my old viola a few years ago. It was like new! I’ll never go anywhere else.

Kaylee Crawford

I’ve been going to Dunkley’s for a long time now, and it has never failed to impress me. With wonderfully made instruments and lovely workers to help, there is no music store that compares. Recently, I went to the store in search of a guitar strap that was both beautiful and well-crafted. While I stayed my time, a worker, Olive, came over to help me find just what I needed. She was charming, fun to talk to, and helped to find the perfect item for me! I couldn’t ask for a better store (or customer service) near me. Thank you Dunkley’s for always helping and having just what I need!

Katelyn's Balderdash

I love Dunkley so much! This will be my 8th year playing the violin and I've gotten every one I've used from their store! And everytime I go the staff is super helpful! Olive, in particular has helped me so much. She's very helpful and friendly! I got any questions i could've had answered extremely easily. Definitely check out Dunkley!

Collette Downer

Olive went above and beyond to make sure we received all the help needed. We were very impressed with her knowledge and willingness to help us decide on which instrument to go with. We will definitely be recommending Dunkley Music to others. Thank you!

Chris Fish

Melody & Walt were amazing at helping us pick out the right Sax for our son. They assisted with the transaction via email/phone so i didn't have to leave my house and even had it delivered to his school the same day. Definitely recommended if you have instrument needs. Thanks!

Natasha Kuehn

Today was my daughter’s first violin lesson. So far, the staff has been so helpful and kind. Her instructor is really nice and we look forward to a wonderful year together.

Mariah G

Tanya was very helpful. Both my kids purchased beautiful guitars and everything they need to start lessons next week. Great selection and service

Brighton Nelson

I adore this store! It's the go to music store and it has so much to offer. If you want a quality instrument, music, or some gadgets to go with your instrument, Dunkley's is the place.

Melissa Greenman

I found Maddie to be genuinely kind and helpful She was professional and prompt in fixing the issues I needed taken care of with my daughters violin. I definitely recommend Dunkley's Music in Meridian.

Taylor Lingwall

A lovely store with a cozy, music orientated atmosphere. Even when I’m just there to admire the pianos I leave feeling better. The staff are very friendly.

J. Mustafic

Great experience getting our daughter signed up for lessons and a violin rental. The young man that helped us was knowledgeable, very friendly, and made the process easy for us.

Melissa Phillips

Thank you so much Sarah! I am a new homeschooling mom looking for ways for my littles to interact with the world to learn as much as possible. We had a lesson on sound and vibrations. I was able to schedule a fun little tour with Sarah who was gracious enough to show my little girl around and introduced her to all of the music families. She even got to try a couple! I would absolutely recommend this music store to anyone who wants their kiddos to learn and grow in music. I appreciate you Dunkley. Music🎶

Cn'a Church

I've been to Dunkley's a couple times for guitars, and they've always been helpful. This last time I went, I was in search of an electric guitar for jazz band. Their selection was slim at this time, but we found the perfect guitar at a great price. It was actually marked down by a lot because they left some of their guitars on sale even after Black Friday, so I really scored! I recommend Dunkley's for sure, especially when it comes to guitars. 😄

Susanna Howder

Dunkley’s is an excellent music store! We love their selection of music, lesson and theory books and their wide range of instruments. We are there every week for piano lessons — they have a group of amazing music teachers! Their recital room is spacious and has two nice pianos for recitals. High recommend!

Fernando Perez

I’ve had my flutes repaired here since I first started playing the flute. Lisa Larimore is the only certified person in Idaho to handle Straubinger Pads (big deal!), so I know I can trust Dunkley Music with my instruments. They are very knowledgeable and I’ve always received amazing service. Very professional and welcoming staff throughout.

Scott Grady

I had a great visit here. Huge selection. I’ve gotten a guitar and harmonicas here at separate visits and was happy with my experience each time and they had what needed. Olivia was a HUGE help.

WP Long

We were particularly pleased with Melody and her knowledge about pianos as well as the young man who helped us with lesson books. Everyone there was very pleasant and helpful!

Sabrina Jimenez

My family and I have been really happy every time we go. Everyone is very nice and helpful. My children are currently taking violin and piano lessons with them.

Julie Russell

The staff at Dunkley have always been accommodating, knowledgeable, and attentive. Thanks for being a part of both of our kids’ journey into music!

Cathy Charland

Maddie was very helpful and professional. Had a misunderstanding about instrument rental equity, but they made it right. Very happy

Melody Johnson

I love Dunkley Music! As an employee and a customer, I can tell you that if it is not right the first time, they/we will go above and beyond to make it right. It has been my favorite job ever! :) The people are genuine and I feel confident with the products, knowing the heart and integrity that goes into each purchase. As a customer I have utilized the teachers, and I have bought several instruments and products. Don't take my word for it... this year, Santa took time out of his busy schedule to visit us on Christmas Eve! now that certainly says something about this store <3

Valentina Oleynik

We bought a great violin for my daughter who played in the Alaska Youth Symphony and some strings today. Service is always great! Thank you!

Kent Haneke

Maddie made our first rental for our daughter so easy. We were in and out with an instrument in 15 minutes. Very knowledgeable and explained everything throughout each step of the process.

David Aaron

Great place with aside range of music gear! The staff is friendly and knowledgeable. If they don't have it in stock they are super willing to get it on order.

Amy Williams

Lisa is amazing! I had an emergency with my flute and she worked me in quickly, fixed it, and it played beautifully. Lisa pays attention to every detail and I completely trust her to repair my flute. I will never take my flute to anyone else. Lisa is the best!

Skyelar Hughlett

I recently decided to try and learn how to play the piano. I did some googling and found Dunkley. When I first went in, I was introduced to Rich. Rich ran me through a variety of things to consider when purchasing a piano for a beginner. I did some research on my own, and ultimately went with a recommendation he made, the Korg B2SP, and I could not be happier! I went back soon after to look for some learning materials and was met with exceptional service from a few employees who were all nothing but kind and knowledgable. I especially appreciated Melody, who has gone above and beyond by reaching out directly to their brand reps in order to help me obtain online music lessons. I also am currently speaking with one of their piano teachers to begin lessons. I couldn't be happier with their services! Would highly recommend!

Don Anderson

Point blank - The Treasure Valley is fortunate to have a technician at Lisa's caliber. Not only is Lisa fully trained, experienced, & Straubinger certified, she is conscientious & professional. As a flautist, I perform in a number of ensembles & Lisa has always serviced my instruments in the quickest time possible. Thank you, Lisa!

Jim Ogle

Lisa is an outstanding technician in every regard. Her technical expertiese, meticulous attention to detail and outstanding costomer service is of the highest professional level. I recommend her most highly and without reservation. Jim Ogle Artistic Director and Conductor, Meridian Symphony Orchestra and avid clarinet player

Kevin Dickey

If you're looking for a piano or a musical instrument, this is the place to go! Melody helped me purchase the piano I wanted over the phone and had deliver exactly as promised. Couldn't have had a better a better sales person and a better experience!

Brittany Hansen

Extremely helpful and knowledgeable staff. They helped my daughter find Justice the right viola, signed us up, and for us back out the door. Awesome experience!

Kathy Carter

Chance and Seth moved our 800+ pound piano with easy. They were fast and efficient. Thanks.

ROSEMARY KIRKLAND

I love Dunkley Music! The store is beautiful and has everything you could possible need. The customer service is amazing. The second I walk in I have always had someone greet me. The music selection is larger than any other music store I have visited and Janet helped me find exactly what I needed. I ordered an adjustable piano bench this past year from Mark who was very helpful. I can’t say enough positive things about Dunkley Music!

Jessie Russell

Brandon and the team have done a great deal the rest 9 and the team have done a great deal on the best use and your team and

Cathy Eells

I am extremely pleased with my experience with Melody and Dunkley Music. Melody is professional, pays attention to detail and pleasant to work with. Her knowledge about the piano was stellar, and I took her suggestions regarding my purchase were stellar. The two young men who delivered it to our home were timely, tidy and respectful of our hardwood floor. Bravo to all! Rick and Cathy Eells

Maribel Otto

Great costumer service! The rental fee is very reasonable. I highly recommend.

George Turner

Dunkley’s has always been my music store. The repair shop is excellent and Lisa is the one I trust my slide work to.

Caralee Johnson

Dunkley Music is my go to for all things music. Friendly, knowledgeable and helpful!

Linda Staum

Lisa, woodwind technician at this full-service music store, is my go to for any flute mechanics issue I might have. Her total Straubinger pad replacement was meticulous and done in a timely way.

Kimber Russell

Friendly and helpful staff, easy transaction, reasonable delivery times, great selection.

Gail Benjamin

I have spent a lot of time at Dunkleys and have purchased two pianos that I am very happy with. Melody is my go to sales person. She listens to what I'm looking for and directs me to the instruments that fit my needs. Delivery on both pianos has also been well done. Strongly recommend this music store.

Meg Kosberg

I started playing violin when I was 8 and am now 34. It has been at least 4 years since I've played but recently decided it was time to get back into it. Cindy helped me more than once with choosing the perfect violin. She is very friendly and extremely accommodating to her customers. I highly recommend Dunkley's, not just for your instrument needs, but for music and accessories as well. You will feel welcome in their store and happy when you leave.

Robert Allen

Very happy that I chose Dunkley Music to move my 6'4" Charles Walter grand piano today. Chance and Jake did an outstanding job with moving the piano out of my home, and over to my neighbors home (they purchased the piano from me.) The move was handled with experience and care throughout. Many thanks!

Krista LaMont

Maddie was very sweet and knowledgeable and had my daughter super excited to play cello.

Desi B

Can’t say enough good things about the school of music at Dunkley. Wonderful teachers! The store has everything you need and the repair shop has come in handy many times. Great customer service all around!

Debra Jaye

The staff at Dunkley’s Music are knowledgeable and helpful. I’m taking an adult group piano class and both Terri and Marion are excellent teachers, upbeat, and motivational. Dunkley has a wide selection of instruments for sale and they offer rentals. You can’t beat their sheet music selection—there is something for everyone.

Benjamin Babineau

These guys are great. Rand in the repair shop gave me awesome service around Christmas time. I asked if he would be able to fix a violin I bought at thrift shop within a week (a little more than a week before Christmas) and he said he was very busy, but he would do what he could. 4 days later it was ready for under $120. Not to mention the people at Teleford and sons told me the violin was not worth fixing, and we’re trying to turn me onto one of their new $400 instruments. Overall Dunkley was very trustworthy and affordable compared to other retailers in the valley. This business is much more deserving of your business than Teleford and Sons. 5 stars!

Barb Himelfarb

Professional, experienced, and knowledgeable, combined with excellent customer service - couldn't ask for more! Dunkleys went the extra mile during the recent Covid lock down to make it possible for us to purchase a new piano. The teamwork and caring we experienced from Mark Dunkley, Melody, our sales representative, and technicians Paul and Jared was truly inspiring. They are the best!

Debbie Sager

Oh my goodness! Nate & Austin were such fabulous piano movers! Not only were they dressed professionally but they moved a 7 ft grand piano from house #1 to house #2 AND then a 4 ft grand from house #2 to house #3 ~ handling each piano with tender loving care & extending great patience & great professional help on where to place each piano. They were both personable and kind and worked very hard in doing a fabulous job. (I joked that after all that lifting, chiropractic care & massage therapy should be included their medical insurance! ) I highly recommend Dunkley Musuc for moving pianos! 👍

Brad Nichols

Very friendly, helpful people. Repair staff is great, and responsible quick. Good prices too.

Michelle Kemper

Olivia is incredibly talented, so helpful and knowledgeable. What a gem you have working in your store!

Tonya Robertson

I have been a professional pianist and teacher in Boise for 11 years. Dunkley Music has always been my #1 choice of music store. Their sheet music selection is extensive, and beyond that, their staff are incredibly friendly and professional. Any time I order music through them, it arrives in a very timely manner. Any time I call or come in with a question about music, they have a quick, helpful answer for me. I have also used their recital hall dozens of times for studio recitals, senior recitals, and rehearsals. They have a great system for loaning out the keys and I have always found the recital hall in perfect condition, not to mention the two 9' Steinways in the recital hall are a huge treat for performers to play on. Dunkley also has a great selection of pianos and other instruments, and many of my students and colleagues have had great experiences purchasing instruments from them. I would recommend Dunkley music to anyone, even if you have a 20-25 minute drive to get there like I do, it's worth it!

Dave Bear

As a local musician/band director, I've been taking instruments needing repair to Dunkley's for many years. The technicians do a thorough job, and know what they're doing. They are always good to give me a price quote before any work is done, and seem to always get instruments returned on time (even when the shop is very busy and backed up). They are outfitted to do virtually any repair, and have always treated me with courtesy and professionalism. Lisa L. and the crew up there do a great job, and I appreciate their reliability.

Elizabeth Fineman

Nick was so nice and very helpful with helping get our son a saxophone for middle school band.

Michael Krause

Over the years I’ve found Dunkley Music to be the go-to experts in all things musical in our area. Their staff is knowledgeable and in some cases experienced at a professional level. Having someone explaining the value of an instrument and also playing it beautifully is a huge bonus!!

Juliann Miller

Staff was friendly and knowledgeable. Great selection, prices, and had everything I needed to get my son started on the French horn. I’ve ordered sheet music/books many times. They are super helpful and can find just about anything you are looking for. Janet is the Queen for finding music for all your needs!

Gracie Bingham

Dunkley Music has now moved my baby grand piano 3 times to separate locations and I'm always pleased with their professionalism and efficiency. They know what they're doing and they take great care to treat the piano well. They're well worth the cost of knowing my piano will make it safe and sound to its next destination.

Joel Gilmore

After working for Music & Arts in Austin TX, I am very particular about my musical help! Dunkley music showed exceptional customer service and let me speak with musicians that shared the same passion. Thanks again! I will definitely be back!

Karen Johnson

Dunkley Music has been an amazing supporter of music in our community. When looking for music, they are always so helpful and knowledgeable. If they don't have the music in stock, no problem. They will order it if it is in print. Really appreciate the service that they give!

Johann Vargas

Staff is very friendly and extremely helpful. Their selection of sheet music is incredible and if they don't have it they will order it for you. When I purchased my piano from them they made the process very easy and helped me every step of the way, from deciding what the best instrument for my needs would be to delivering it to my home. I also have kids who are in band and orchestra and Dunkley Music's musical instrument rental program made it possible for me to afford high quality instruments for them. If it has to do with music, acoustic or electronic, amateur or professional, chances are good Dunkley Music will take care of you.

LaVona Andrew

Dunkley moved our piano to a new house, without any damage to piano or homes and ahead of schedule. When I went to buy music books for my daughter, they discussed several lines of books with me and helped me decide which would fit her personality best. All of their staff has been knowledgeable and helpful.

Matt Gilman

Dunkley Music is off-the-chart awesome in my book. Here's why: 1. Service. I left an instrument at home when I packed to drive down to a gig in Logan, Utah. Yes, you read correctly, I FORGOT MY INSTRUMENT (and I'm a band director, btw)! I realized this when passing Boise, and immediately went to Dunkley. I was able to rent a nice Yamaha model 450 clarinet to take to my gig--à concert band gig, and I played a 3rd clarinet part. I brought it back on the way back home and saw the cool digital pianos in stock. 2. Service (and selection). Dunkley has always had a good reputation as a piano dealer. They did not disappoint in this area. 3. Robert Hatvani works there as a teacher. Incredible musician and teacher, and his music is first-rate. You will be treated well at Dunkley Music!

Michael Strings Heslin

Tanya was wonderful and very helpful considering she works far away from me. She sent my amp to Dunkley Music in Twin Falls Immediately for me to try out. When I met Tony and Dennis at Dunkley Music in Twin Falls I gained a couple of friends right from the start. Helpful? I can’t say enough good things about Tony and Dennis! They helped me with my amp and even showed me some great things on the guitar that I was missing out on. I plan on getting all of my gear through them if at all possible. Thanks Tanya, Tony and Dennis. Y’all ROCK! Mike Heslin

Jason Bird

Excellent staff! Very friendly. They were really busy but still found the time to give us their full attention.

Kasey Rose

We love going to Dunkley Music. We live three hours outside of Boise and we make it a point to stop by when we come to the city. The Dunkley people are welcoming and supportive and the folks upstairs in the repair shop are incredibly helpful.

Richard Phillips

Friendly and knowledgeable staff. Purchased a Breedlove guitar that I look forward to using for many years. I strongly recommend Dunkley for your musical needs.

Censia Felts (Syn)

My family has been going through Dunkley Music to tune our pianos for ages. Paul is one of the best tuners that I know of and has done a fabulous job on mine. If you want quality service and the most knowledable associates, Dunkley is the place to go.

Paul

I don’t think I got the name of the lady who helped us pick out the instrument, but she was very helpful. Natalie, who got our rental setup, was so professional and explained everything so well. The rental program is awesome and I believe that the price is very fair. I was dreading going in to rent an instrument, but they made it so easy.

Laurann Taylor

Dunkley Music is just fantastic! I happened in when I first moved to Boise in 1999 and met Mona Morrison right off the bat. As a piano teacher, a performer and a music director, I perused all the music stores in town and chose to do business with Dunkley because of their helpfulness, professionalism, knowledge and quality of instruments as well as selection of music. I strongly recommend Dunkley to all whom I talk with. What a Boise music treasure!…AND now they carry Rodgers Organs…I'm THRILLED!! Looking forward to many more years making music and doing business with Dunkley Music!

Conrad Kennington

My wife of 17 years has always wanted a baby grand piano. This year I was able to grant her wish. We've had an upright Yamaha for 15 years, and it was time to upgrade. I looked on the used market for a while, and went back and forth to various music stores. Melody was a breeze to work with -- she immediately showed us all the pianos in our price range, answered all of our questions, and made a proposal for a new Essex EGP-155 we couldn't refuse. We were VERY close to buying a Yamaha GBLK at Welches but decided on the Essex because my wife liked the tone better. We also wanted recording and silent capabilities, and Melody showed us the QRS add on for acoustic pianos, which I'd never heard of and was exactly what we were looking for. Pianos are EXPENSIVE and I wanted to make the right choice. Melody put all my concerns to rest, and is very personable. It felt like we were in good hands.

Nancy Beck

I was impressed immediately by the store but regretted the cumbersome drive to Boise. However, I am thrilled with the new store located in Meridian. The extensive selection of material for my students is appreciated. The clerks are always very friendly and knowledgeable -- never too busy for me and always eager to be of service. Give 'em a well-deserved raise! This store is a winner with plenty of parking and a vast selection of beautiful instruments. Love to go to Dunkley's!

Lori Gibbany

We have only recently started using Dunkley Music, and in this short time they have been exceptional to work with. I've directly worked with Shelby and she has been fantastic, I honestly couldn't have asked for a better experience. I would definitely recommend this business to anyone.

Phil Hartman

The repair department is top-notch. Lisa is wonderful as a repair technician as and is great to work with, as are the other people at Dunkley Music

Maria H

I love Dunkley Music Store! Good selection of music, great staff, and very nice Steinway recital hall. I'm also very happy with their tuner's work. I highly recommend this guy, who's name is Jared Phelps, he knows what he is doing. He tunes my Kawai grand and it sounds great.

James Smock

I have such gratitude for Lisa Larimore and the entire staff at Dunkley Music. When I was involved in an automobile accident, my Bach trumpet was badly damaged. Although I had come to rely on their great repair shop for ultrasonic cleanings and routine repairs, I was nevertheless impressed by the help I received. They loaned me a good horn, and Lisa was able to complete a very touchy repair in only a few days. For their willingness to give me a loaner, for prioritizing my horn, and for Lisa's expert repair, I'll always be thankful.

Darren Jewkes

During a recent major move to Houston Texas from Nampa Idaho I was in the market for professional piano moving services and was frustrated at not finding an affordable service. I tried Angie's List but only found ridiculously expensive services that were out of state and not practical for our situation. My wife suggested I call Dunkley Music for a referral. I spoke with Randy who informed me that they typically only handle across town moves and what the rates would be. I told Randy I really just needed someone who could load the piano carefully and professionally into a moving truck that I would drive myself to Texas. The problem then became renting a piano board vs. buying a piano board. After some more creative brainstorming we decided that I would rent the board for a nominal $20 and then I would pay to ship the board back to Dunkley after the move to Texas (only $75 via UPS). Brilliant!! What impressed me the most was that Randy trusted me to return the piano board in a timely manner and didn't charge a deposit or raise the price of the rental fee. Instead, Randy thoughtfully considered how to best help a guy out on a budget. At the end I spent several hundred dollars, but saved literally a couple thousand over the "professional" movers on AL. Way to go Dunkley Music, your customer service exceeded my expectations!

East Clintwood

Dunkley Music is by far the best instrument source in Boise. I travelled around town to over half a dozen shops looking for a Baritone Ukulele. This store had the best Uke selection by FAR. Add to the fact I was barely in the door and I was given a tuner and told if I needed anything to let them know. Not that the tuner was really needed, of the dozen or so ukuleles I picked up and played almost all of them were already darn near in tune. I found a mahogany Kala that looked great and sounded amazing. As an FYI, there is an decent markup on the instruments I saw and priced the same model on-line. If you are looking for a budget music shop, this isn't it, however I was happy to pay the markup for the convenience of being able to try out the instrument before buying and walk out the door with it in hand once I made my decision. There are plenty of options (at least in the Ukulele section) for almost any budget and price point.

Sam

Contacted them late in the day to ask if they had a specific microphone stand in stock. They did. They offered to stay open late if we could come pick it up. Ended up buying the stand 10 minutes after they normally close, and for less than you can find it online. Very pleased with the experience. Would recommend.

Doris Welch

The staff at Dunkley Music is very knowledgeable and always helpful every time I go in. If they do not have what I'm looking for they get it ordered. My grandson loves taking drum lessons here and I love going to his recitals at their Recital Hall right at the store! I have no reason to go anywhere else.

Andrea Trued

I had 2 guys from Dunkley's out to move a piano for me on 10/28/18 and they did a great job! I wouldn't trust just normal movers to move a piano, trust these guys! The guys were efficient and went above and beyond! Would definitely recommend Dunkley's.

Kent Hembree

Dunkley's is a great music/instrument store. We have purchased violins, trumpets, french horns, and pianos from them. Very satisfied with the service and pricing, and the staff is top notch. Highly recommend.

John Stedman

We owned a Baldwin Model L Grand built in 1974 for more than forty years that served us well. Over the last three years it seemed to go out of tune more frequently and started to have other problems like uneven touch and tone. Jared Phelps of Dunkley Music had tuned the piano for several years and tactfully said it was starting to show it’s age of 45 years. In addition, both Jared and our teacher, Peggy Purdy, told us our taste has become more perceptive and thus we were noticing changes that had likely been happening earlier. Jared said he could try to repair and replace parts in the Baldwin but couldn’t guarantee it would be satisfactory to us. He did suggest, again tactfully, that a Steinway Grand Model B would be a big improvement for us. Peggy agreed and arranged for us to meet Melody Johnson at the store in Meridian. We made an appointment to meet Melody and tried several pianos on the floor. Jared was with us and offered his opinions on each one. Later we were taken to Mark Dunkley’s home to try out another Steinway Model B that was for sale. Our favorite was quickly narrowed down to a Steinway Model B in the Dunkley Music recital hall, which we did purchase. Peggy came in to give it her blessing and Dunkley’s “master finisher” Jim Butler assured us several minor cosmetic issues could be taken care of to our satisfaction. Mark gave us a quote for the Baldwin as a trade-in. During all this time we never felt pressured to make a decision and were impressed with the teamwork of Mark, Melody and Jared. A date was suggested for delivery but during a conversation with Melody we mentioned we had a recital in our home scheduled, however we were happy to play the Baldwin so they wouldn’t be rushed. Mark heard about this and immediately changed gears asking everyone to get the piano ready, move it to our home and have it tuned before the recital, which miraculously they all did! We especially want to commend the two movers, Chance Heaps and Seth Sturgeon, who made the entire exchange of pianos and set up look like a carefully choreographed dance. We are delighted with our 2014 Steinway Model B and have enjoyed becoming acquainted with this beautiful instrument. The whole experience of letting go of our old, but beloved, Baldwin, and making the leap to embrace a new piano was exhilarating and pleasant. We would highly recommend Dunkley’s to anyone interested in buying a piano. They have great selection and couldn’t be more professional.

Heather Harper

We had a great experience shopping for a piano at Dunkley. Melody was very knowledgeable and helped us make an informed decision.

Elias Marzan

Amazing staff. Amazing piano tuning. They care for you way beyond the mere up front transaction (sale or tuning). Melody is a delight to work with! Paul is world class and a wealth of knowledge and wisdom! I can't recommend them enough!

Emily Hanks

I love the convenience of having a music store nearby. It gives me a chance to look through the books and look for new ideas for teaching my students. The people that work there are always willing to help me with questions that I have. I also love the recital hall for my students. It’s a great price and has plenty of room to hold my students and their guests.

Dorothy Van Egmond

Lisa is really good repairing my Haynes flute. She is certified and my flute is like new!

amtoevs16

Melody and the team were very helpful. Melody and I conducted most of the sale via text. Great photos and details on the instrument. Melody was very helpful in planning and coordinating the delivery. The team that delivered was very efficient and respectful. Wurlitzer Stand-up Piano

Nancy Sherwood

Technician Paul was on time, friendly, so knowledgeable about what he was doing. My piano was tuned beautifully and he played part of my favorite tune! I’ve already made my appointment for next year’s tuning of the piano.

Anita Florian de Bermudez

I would like to highly recommend Paul S. He was very knowledgeable, professional piano tuner. My piano sounds amazing! Paul is a very pleasant person, was kind enough to explain how I can continue taking care of my old piano. Am a very happy customer. Thank you, Mrs. Bermudez

Laurie Jo Kark

I bought an old upright piano from a friend. Moving was going to be an issue as I have tight corners to negotiate. Having some interactions with a variety of music places I knew who I didn't want to hire, but not who to hire. Called Dunkley's for a referral, not having read the whole Website. Lucky for me, they do move piano's. Nicely done... no nicks in the walls, polite and considerate young men, and great interactions on the phone to set it up. Wow. Following the move, I was sure it needed to be tuned. Again called Dunkley's for service. Again met with charm and planning on the first phone call. It turns out, I didn't need to be tuned and in fact it may not have served my best interest to do so. The honesty, integrity and polite interactions of this whole process was amazing. Service with a smile is not dead.

Juli Draney

As a music professional in the Treasure Valley, I know that many of my colleagues and I rely heavily on the great service, friendly staff, and extensive resources of Dunkley Music. Their sheet music selection is the largest in town and their recital hall rental is also one of the least expensive (with the finest pianos you can find anywhere). Dunkley Music is a valuable asset to the cultural and musical life of Boise!

Sora Park

This store has repair shop in it, and their service is great. My son plays alto saxophone, and he complaied that some screws seems loose, and G# and E flat are muffled when he played them. I took the instrumentand to the store, and it took less than 20 minutes to get it fixed. The best part is that they didn’t charge for it :)

Bennie Miller

Very polite and nice staff. It was my first time coming in and they approached me appropriately and let me know some information about some of the stuff there. I tried playing the $100k piano and I am pretty sure I instantly became a master pianist based off how immaculate that piano is.

Megan Montague

We have been dealing with Dunkleys for 6 years now. Have rented band and orchestra instruments, bought intermediate level instruments and a piano, also many instruction books and sheet music for clarinet, tenor sax, viola, cello and piano. Customer service and repair have, without exception, been excellent! For instance, when a wood Yamaha clarinet cracked, they replaced it, when it cracked again, they replaced it with a better model, at no extra charge. Rental rates are reasonable, repairs have ben thorough, and Paul Schiller is a great piano tuner. They have always treated us like royalty - what more could anyone ask for?

Hannah Mattheus-Kairys

The staff here is extremely knowledgeable and friendly. Even though I am a complete beginner guitar player, Michael did not mind spending time with me to explain the basics of picking a first guitar. The selection is not huge, but they have a wide range of low, medium and high priced options. They seem carry the brands and models that are the best quality at each price point. The guitar I ended up buying was an unusual size and they were the only local store that had a hard case that fit right. It was lined with green velvet to boot! Thanks Michael!

Audrey White

As a new resident in Idaho, we needed to have "her, my precious piano" moved and tuned. Both services were done by Dunkley Music. The service was great, and prices very reasonable. I will be a permanent customer.

Jennifer Dabb

I simply love going to see our favorite Dunkly music staff member Sara is polite, knowledgeable, thoughtful and quick to get the things we need to make our first year of band the best and something to remember! We will continue to work with Sara and the rest of Dunkly staff for all our music needs!!!!!

Zachary Horine

I was looking to purchase a professional trumpet. I wasn't too sure exactly which one I wanted, so an employee at dunkley put me in a practice room and brought 15 trumpets for me to try. They were incredibly accommodating and helpful. When you are making an important and expensive decision like this, it's nice to be able to focus on the instruments and not the customer service.

Phyllis Lamb

I enjoy DM very much. It's so much fun to look around to see all the instruments they have in-store. They had the gift I was looking for (and then some). Someday, I'll take those violin lessons. For now, I'm saving up to get myself that keyboard bench. 😁 …

Lauren Smith

Thank you Walt for sharing all of your exceptional oboe knowledge with us!!!!! We really appreciate you and all if the time you spent with us via text and in the store!

Kelly Ferguson

The piano movers really did an awesome job moving my grand. They treated it like a delicate piece of furniture. Worth every penny!

Mc Burk

Dunkley Music is such an incredible asset to our community. Thank you for providing so many musical opportunities, instruments, teachers, sheet music and performance venues for our children. It has changed their lives for the better!

Cynthia Harris

Back when Dunkley's was in-town in Boise, I was an avid customer...they always have been professional and friendly all-in-one! They still are. All of my musical equipment, specifically my violin and flute for school orchestra/band, came from here. And I am impressed with it nowadays! GOOO Dunkley Music!!!

Mary Allen

We have purchased several instruments from Dunkley Music. The staff is knowledgeable and friendly. The store has a good selection as well.

emilycraner

I love this store! They are always helpful. I am a music teacher at a nearby store and they always fulfill my needs. They also respond quickly to emails. I love Dunkley Music!

Tom K Phelps

Dunkley’s is a first class music store...great staff, the best brands, and always helpful. Cindy always handles any special orders I need Promptly and efficiently! Thanks!!!

Calvin Jones

Best music store I’ve been to. Good service.

Sharalaina Piro-Rael

There are some great people running this store! I felt very welcome when I visited. In addition, the instrument repair techs here have a high level of skill and are doing some really fantastic work.

Janl Wieber

Thrilled and inspired at playing a Steinway Grand! Dunkleys, you're the best! Thank you for welcoming our three young music students to play on the Steinway Grand. Unforgettable memory

Barbara Jarrett

The two gentlemen that moved an Organ from my friends house to my house were absolute professionals not only were they strong they made sure the Organ was up and running and anything they move they put back they were an absolute pleasure to have here so again thank you Dunkleys these two gentlemen were just “awesome”

Ryan Cutler

Great family owned business with amazing instruments, people, and experiance. Check them out!

david tacher

I bought the Roland C-330 Classic Organ. It was delivered just a few days later. I had played on this instrument for a choir concert a while back and knew it had a great sound but when I began playing it in my home I was completely blown away with it's combination of power and beauty. Each stop is distinct and clear and the multitude of combinations is going to keep things fresh for me for many many years. My original idea was to get some external speakers to mount in my home but there is no need for that. You can hear it out to the sidewalk already. I also wasn't aware at first that there were so many more internal sounds available until I started reading the manual. There are literally 100's of sounds and variations of those sounds not to mention the 20 memory slots. If there is any downside it is that I believe the pedal board is slightly different than the norm which makes it a little more difficult to reach the outer notes but it didn't take long to get used to it. I've played on a lot of electronic organs at various churches and i wouldnt trade this for any of them. I haven't been this excited about an instrument since i bought my first piano from Dunkleys over 20 years ago. Thanks Dunkleys for the best 50th birthday present a guy could ask for. This is literally heaven on earth.

Sarah Pearl

Every time I've had a need for a variety of music, they never disappoint, whether it be piano method books of all ranges, organ music for LDS worship, ukalele books, or anything else random I can think of. Nice staff and good prices!! They go out of their way to help you find just what you need.

Sean Coons

Outstanding experience at Dunkley Music! Friendly, knowledgeable staff, pro instrument quality.

Cheryl Beymer

Dunkley Music has amazing customer service! They are very friendly and knowledgeable in locating any kind of music I need for my students.

Lydier Han

I have bought a Kawai CN25 from Marion in a total of sale price of 600 plus 13 month renting period. Ends up with about 1645 U.S dollar. I am really happy with what I've purchased. And Marion is very nice on settling the deals with me.

cindy hobson

Dunklet Music is a wonderful place to shop. The employees are amazing and Mr. Dunkley is always hands on and so friendly.

Jade Dandy

We hd such great service today. Thank you for all your help and knowledge.

Braden Beal

Super friendly customer service. I was able to find exactly what I needed quickly and easily.

Jakob Krause

Great store with an amazing selection and helpful staff, particularly Melody! She was both knowledgeable and fun. Highly suggest a visit for any of your music related questions or needs.

Rhonda Hassen

I was in and out within 30 minutes. I had to get my granddaughter her band equipment. They were very helpful right when I walked in the door!!! They walked me through the whole rental process with ease!!!!

Grant Belnap

Tanya is fantastic! I just purchased my third ukulele from her. Knowledgeable, helpful, workable. Great experience every time.

Danielle Smith

Staff greet you with a smile, and are very knowledgeable. They helped me find the correct requirements for my child’s student instrument, especially for this non musical mother.

Brandon Wareing

Staff is super nice and helpful. They have a great selection for piano music. Hope to get a piano from them when I get done with college.

Rob M

Nice store, with knowledgeable people, with a friendly attitude. Went in to look at guitars and they helped me find a great one and were nlt at all pushy. Ill be back in.

Sondra McMindes

I appreciate the excellent customer service provided by the staff at Dunkley. They are friendly, helpful and efficient. They manage a lot of customers at certain times of year very well!

Diana Menz

Great customer service. Thank you for everything!

Danielle Wyble

He is cool and always gets the books I need

Katherine Dykes

They were so knowledgeable and kind and helpful! Thank you to everyone at Dunkley who helped me out with my sons trumpet!

annie darakjy

We have been with Dunkley Music for years and have never been disappointed!

Jon Warburton

The staff are friendly and knowledgeable with a great selection. I love supporting local stores!

Dave

A very quiet atmosphere, clean store and great service.

Bianca Pickard

We've moved four times in the past two years, and each time Dunkley's has helped make our move so much better, by taking care of our baby grand piano... The guys are always super friendly, and they just make you feel comfortable during every aspect of the move... From the moment we schedule the move, until the follow-up tuning of the piano, everyone is professional, courteous, and very knowledgeable about our piano, moving it, tuning it, etc... We highly recommend Dunkley to everyone who asks about pianos, moving them, or tuning them... They are the best in price, and customer satisfaction... We are Dunkley clients forever!

David Allen

Mark Dunkley repaired my mother's piano for free, 1 1/2 years after they sold it, when the manufacturer wouldn't repair it under warranty, amazing customer care.

Josh Wheeler

Dunkley's has tuned a piano for me twice now. Professional, on time, and willing to even explain the process to me because I was curious. Thanks, Jared!

Mandy McLennan, GRI

Dunkley has moved my Boston piano three times. Every time with professionalism, promptness, and attention to detail.

Sharon Jossis

Excellent experience, nice that businesses like Dunkley offer 1st Class service, from the purchase to the delivery. HIghly recommend!

Stephanie Stallman

Whenever I need anything for my ukulele I go to Dunkley and ask for Tanya. Very professional and knowledgeable!

Isaiah Krause

Melody is a wonderful person to work with! Great customer service and excellent product knowledge. Will definitely work with her!

trevor fallows

Natalie & Tanya excellent customer service! High quality choice of inventory. An absolute pleasure shopping at Dunkley’s! Thank you!

Kimmee Johnson

I highly recommend this store. They gave me great deals and the costumer service is spectacular! Everyone was so nice and helpful, they really make you feel comfortable and welcome! What a wonderful experience.

Tina Price

They were so helpful and kind! I have always loved Dunkleys and will continue to shop there!

Jenna Villanueva

People that work here are always friendly. Always want to help you and always listen to what you want and need. The repair shop is always super polite respectful and as helpful as possible!

Derek Wheeler

Friendly staff. Qualified teachers. Nice instruments. Overall, a nice place to shop.

Clarinet Idaho

Love having all the clarinet accessories and music ready to go, Cindi is always very helpful!

Todd Lloyd

An elegant store accompanied by great customer service. It’s always a pleasure going to Dunkley’s. Thanks for help us

J M

Nice store. Great staff.

Siva Kumar

Great ambience. Spacious. Peaceful place for music shopping. Music lovers will like it.

scott jordan

The woman who helped us out was very friendly. Answered all our questions . Overall great experience

Cory Sanford

Been in there several times and been very happy with the customer service, selection and prices. Ask for Esteban, he kills it; amazingly knowledgeable and super friendly.

Zach and Aleesa Baker

Tanya was the best to work with! She is very knowledgeable about what she is selling and tries to get the best deals for her customers!

Danika Tracy

Great customer service, fast and efficient

Heather Neves

I had a fantastic experience. I was in need of a ukulele and they were very helpful in pointing me towards what I needed.

James Ernst

I usually come here for trombone oil and I got a new trombone here and I got a full sized cello here.

Cody Taylor

My brother is working best sell man

Aimee Lindē

We love it there. Instruments are amazing and the customer service is awesome!

Walter Lovell

Always the best people, service and value! These are just the greatest group and I’ve been a customer for over 20 years!!!

Jake Anderson

It's alright. If you're looking for Orchestra stuff I would recommend Telford and Sons.

Julie Frazer

My granddaughter takes private guitar lessons there.

Jacob Roinas

Easy and affordable transaction!

Joslyn Burden

I loved the atmosphere in this place!

Brenda Barnes

Love Dunkley Music...Melody is kind and listens .

Robert

Dunkley music is always very helpful and professional.

That_gay_opossum_with_a_hat

Great customer service and really kind

taggart lewis

Best Selection of woodwind accessories and clarinet mouthpieces!

Sylvia Hessing

Very helpful staff. Beautiful store. Quality merchandise.

Ben Boman

Been going there for over 20 years and they're the best with everything

Enriched Rice

It was an amazing experience to buy an instrument at this amazing store

Trina Dykas-Dallman

Meredith was helpful and informative. So were the other staff!.

Shelly Hiner

Tanya is knowledgeable and helpful; always ready to help you find the right solution!

Jamie D. Jimenez

Rich knew exactly what I needed and where I could get it! Very friendly!

Peter Krause

Wonderful and knowledgeable staff with a true passion for music.

Km_ Photography

Very nice staff and very helpful. I can always find what I need.

Jennifer Rummler

Nice location. For service, I prefer the Nampa store.

Donna West

Everyone was very helpful. Prices are decent.

John Fricke

Answered all my questions, quick service and all around happy people!

Ken S

Great store! Awesome People.

Anusha

I love this place!

Richard Taylor

Excellent service and very helpful finding what I needed

Linda S

Best piano lessons in town with Johann!

Jesse Christensen

Love doing recitals here

Stephanie Daniel

Knowledgeable and friendly staff! Excellent service!

April Porter

Very pleasant place for someone who needed tons of help.

Stephanie Mason

Good selection, helpful staff.

Jennifer S

Very friendly and knowledgeable staff!

Lyndon Jenkins

Personnel were patient, knowledgeable, and friendly.

Shane Johnson

Great selection! great service!

Janette Allen

Wonderful store & wonderful staff.

Jenness Johnston

Super helpful and friendly staff!!

Elann Petersen

Excellent customer service!

Kayla Huston

Wonderful service

Kelsie Smithee

Eve Kerr

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