Reviews of Trans USA Moving. (Moving Company) in Houston (Texas).
Trans USA Moving
9135 Spring Branch Dr UNIT 204, Houston, TX 77080, United States
Description
Information of Trans USA Moving, Moving company in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
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Reviews of Trans USA Moving
Madison Ruth
I hired Trans USA moving company to help my father and I moved into our new home. They sent us an excellent moving team they were great! They worked very quickly and efficiently and were extremely professional and humble. Everything went safely from one house to another without any problems. It was the best experience we have ever had with an ongoing company. We will use these for any ongoing needs in the future and tell our friends and family!
Alfie Reaid
The crew was great! I was immediately impressed by the way they listened to my concerns and addressed them on my behalf. They were very organized and used every space on the truck. Overall, very humble and respectful. They knew their job and we were amazed at their intelligence. One of my best experiences with Movers, I will definitely use their services again in the future.
Joel Peters
I hope I can give more stars to Trans USA Moving Company that the gentlemen who brought our items to our house are amazing. They did not take more than a sip of water. They were humble, respectful, very hardworking and very nice. I can't say enough about this company, the movers and the hard work they put in. You can trust them to be like their time and ready to go.
Abdi aziz Cadka
Our moves couldn't be smoother than Trans USA Moving! the team leader handle all our belongings with great care. They were friendly, polite, and easy to work with. The communication from the Moving was key - we knew exactly when they would arrive and they kept us updated on the times throughout the day. I cannot recommend them enough!
Omar daud
These guys were great to work with. They are friendly, kind, efficient, and respectful--I felt the three of us worked seamlessly as a team and that was a huge relief during a stressful time like a big move. They took the time when we moved to the new address to put everything in its proper room and position and even helped me set up my bedroom furniture. Very good experience, I would definitely recommend them and work with them again.
Nancy Riandi
I had the pleasure of working with Trans USA moving this morning and they could not have been more friendly, professional, or efficient. They treated my belongings with care but still managed a quick move that was over so quickly, I was shocked. I couldn't be more grateful for their hard work or more impressed with the results! I highly recommend this company, they know how to hire quality staff!
Jonathan Spencer
These guys take care of and manage my furniture. they all were very nice and respectful. They made sure my family was happy with everything. They will ask questions to please us how the location of the furniture and the process were smooth and easy. I thank you guys for using this company again without a doubt.
Matthew Gough
This moving company was great for our recent move. They took care of us from the beginning. They searched our home list to see what would be needed in the house. The guys who helped us move were amazed! They were on time, so fast and great. If we want to move again I will call Trans USA Moving in the heartbeat.thanks
Pei Nee W
I would highly recommend this company for your next step. They made the process of moving the apartment very painless and easy for me. The moving team leader and the other two young men were very friendly and down to earth. You can tell that they are caring about their work and satisfying their customers. Thanks again.
mwas tech
The first time I used a professional mover and was incredibly satisfied! they were courteous and personable. They moved all my belongings, some very heavy, up to three floors, and handled everything with care. They also helped disassemble some pieces of furniture, as well as wrap everything for that extra layer of protection. 10/10 would go back to again.
Kieran Humphreys
All the team members of the company were hardworking, skilled, and very caring about my parents' belongings. They loaded and unloaded multiple pieces of large, heavy furniture, carefully wrapping and ensuring safety so that nothing was damaged. We are fully satisfied and very grateful for a smooth, hassle-free move.
Joshuass Porterss
All of the crews were awesome! They handled everything professionally and were happy to meet. Friendly, respectful, and in a great mood. I am so glad I went with Trans USA Moving because this experience was my best. thanks again!
Duncans Lawrence
It was easy to get a quote online and their customer service was really great to know in detail. The movers were professional, got things done quickly but with care, and really made my move so easy and stress-free. Really appreciate their help and for a very reasonable rate!
Pauline Wangui
I moved with Trans USA Moving today and had a great experience! The movers were very friendly, handled our property with care, and were efficient. For such a stressful situation, they put my mind completely at ease and made it a breeze. I could not be happier and highly recommend it!
Alfie Joy
Team leader and the boys have done a great job helping me move. Extremely professional and took the time and care to wrap and secure each item to move. Also helped set up and organize the staff on the move home. Great company!
Ndakaini Francis Nduigu
The owner and his team members are excellent. Be very careful not to damage the wall. Took their time to move a very heavy safe. Professional and knowledgeable showed up on time and fair price will use again. Thanks.
Christine Akinyi
They were straightforward with the quote and communication. The crew they sent was friendly and quick. They packaged everything super well and transported it without any damage/issues. We were really happy with the result
Patricia Mitchell
Very happy I went with trans usa Moving. I loved the offering where yours is the only stuff on the truck, and they drive straight to your new home. Pricing was very reasonable. Our lead mover and driver was Karen (guy) and he was outstanding - ran a tight ship, moved fast, smart, very helpful and caring with our goods, and made the 1200 mile drive in two days! (We didnt need them to be that quick, but they had other moves booked after ours). And in the weeks before move day, every time I emailed them with a question, they were very quick to respond. HIghly recommend, and joining the pile on of 5 star reviews
Walter Crawford
They efficiently and carefully wrapped all my furniture with care and were extremely kind throughout the process. My one-bedroom apartment furniture was moved within a few hours. I highly recommend them!
Savannah Preece
Great experience! all moving crews worked hard and fast. My requests have been well received and my action has been carried out brilliantly. I will use them again in the future and recommend them to others.
Brian Parker
Awesome to the extreme. Both the pricing and the service were superb. This is one of those rare businesses that is a true gem. I'm honored to work with them on a project! Great deals from real folks.
Steven Lucy
I want to say that moving to another state is stressful. I got several quotes from other companies but chose Trans USA, and I am glad I did. The quote was very close to the final bill. The movers were awesome and professional,they took their time packing my items into their truck. I was quoted 5-7 days. My things were delivered in 6. I had no damage to my boxes or furniture. Not that I want to move cross country again, but if I have to Trans USA will be my first call.
George Peters
professional, careful, courteous, and speedy. I felt all my furniture and fragile items were well handled and carefully wrapped. Jonathan was so friendly and easy to work with.thanks
Nicole Emly
Professional, friendly, and extremely fast! They did a great job protecting all our items. Will definitely use their service again.
Pauline Kamiti
They arrived within half an hour and were very efficient and fast. I was so happy with the service and the price. I will definitely use them again.thanks
Keith Williamson
Good service - very fast, very friendly and flexible with payment! Will definitely continue to come here for all my moving needs. Highly recommend.thanks
mutethia Simon
Excellent work and Excellent customer service. Contacted this company and they were able to come out to my house quickly. Recommend them to everyone.
ruto kiplangat
A really positive experience from start to finish. Rome stones were very helpful from start to finish. They did an exceptional job.highly recommend
Isabel Kirby
Great company for working with high honesty. In particular, the full team was extremely helpful at every point, responding quickly to emails and getting things right when challenges arose. Thanks!
Abdul Qadir Shabbir
Hi, I was set off by some of the reviews I read here. I tend to value reviews highly. But I found them to be exceptionally fantastic. Jessica was awesome to deal with. And Yani was an absolute pleasure to work with. As with all of the moves, mine almost turned into a nightmare as well. But Yani responded well to the situation and helped me all the way out. If you are not sure about them, give them a call and you will find out.
Guys, keep up the good work. Thanks for the help :)
PAUL KIPTUM
Just used this company for moving and they did an excellent job. moving crews were very quick and easy to work with. They carried everything, no matter how heavy or oddly shaped. They helped us move and move into our new unit without a hitch. I don't really post reviews often but I was very impressed with this team.
Jane Carter
Super quick service,and great advice. He done efficiently and professionally. Pricing is transparent. Would highly recommend. I'll definitely use this service again
Sore Abdoul Aziz
Very professional, and did a great job moving my furnace. I would definitely recommend their services to anyone looking for a professional furnace cleaning company.
Samson Ozil
They are extremely professional and, knowledgeable, and most importantly, FAST! The gentleman arrived quickly and made sure everything was in perfect working condition! Highly recommended.
Tani Figure Sa
Very good service. Was quick and efficient at a reasonable and affordable price.Moving was very good and reliable and knew exactly what he was doing. Definitely will be using them in the future
lucy muthoni
They did a very professional job and we are very happy with the results. They also built a stone fire pit. We would definitely use them again.thanks
Wiliam B. Shokly
Incredible service. He were awesome people, as well as quick and efficient. Very fair price, highly recommend this company.
Matthew Lewis
Great communication and quick and efficient work. really really pleased and happy with the work. Would 100% recommend this company.thanks
Ndolo Mwangangi
Just used this company for moving and they did an excellent job. moving crews were very quick and easy to work with. They carried everything, no matter how heavy or oddly shaped. They helped us move and move into our new unit without a hitch. I don't really post reviews often but I was very impressed with this team.thanks
Dorothée Assiedou
The staff was extremely kind and flexible helping me set up a new phone after my old phone completely died. I would definitely return for support in the future.
Daniel Stone
Very fast and efficient. They were very quick to respond,Very polite, diligent and courteous. Highly recommend them.
Moussa Bamba
He is awesome! Arrived in 10 minutes and had my moving very quickly! Would highly recommend.thanks
Vanessa Hudgens
I had a fantastic experience with Trans USA Moving company for long distance move. The moving team leader on my job were communicative, polite, efficient, and respectful with his team. They were running late because of the rain and made sure to let me know. They carefully wrapped all my furniture's and nothing was damaged. They even moved a few things back out to the garage that didn't quite fit in the new location. Thanks!!!
Lola Stillwell
Moving team leader was very professional and easy to work with when I first called. I only had one piece to move but it was important to me. The price was fair. the operator called to let me know they were 30 minutes away. They arrived on time and were very careful with my piece. They were professional and friendly. I would gladly recommend them.
Joseph Kimani
He arrived quickly and was able to get my moving with no damage and he was friendly. Great service would recommend.thanks
Leno La
It was great to work with their moving team leader and his hardworking moving team. They were instant, personal and extremely caring with all my items. They even helped me fix a piece of my furniture that had broken down a few months earlier during the previous move. They were very efficient, and finished the step in less time but I expected, without scratching or sticking any of my pieces.
Daniel Storey
The moving crews were great. They need a bonus. Arrived on time, packed up with blanket very carefully, delivered and unload on time. These guys are amazing and you can't ask for good staff. I would definitely mention someone who needs a mover to go with Trans USA Moving.
Leno Lewis
This is the first time I've used this Moving Company for local initiatives. As always, these guys are super professional, very friendly, suitable for any request, and tireless! Every time I had a different crew and they were all great! I can't say enough good things about this moving company and mention them to everyone I know. My assistants this time were very happy with their service.
Cameron Sutton
We used Trans USA Moving to help rearrange our house. They are just as fast, efficient, and not very reasonable that the team that did our work was the best. They listened to us all the time, arranged for us to stay, and entertained us. Really a great team of guys. I would recommend them to anyone looking to move your home or business. It was a great experience.
Lewis Howell
They were very friendly and polite. We had an emergency situation and they were able to come to our location in a very short time and fix the problem very quickly. Thanks
Patrick Pugh
The moving team has made my ongoing experience stress-free. They were punctual and took great care of my belongings from start to finish. Everything is done on time and I am happy with their service. I would definitely refer them to my friends.
Jamie Hurst
The moving team has done a great job today. I was in my new apartment from my old apartment in a few hours and they were careful with all my items. They are very friendly and courteous and they know what they are doing. They are very well organized. Thanks for your help today. I'm tired but you've made it much easier for me to move.
Enrique Vera
Me and my brother just used this company for a move. They helped us move our two bedroom apartment within the south end area. Movers were very nice and did a great job. We both recommend this moving company.
George Bishop
Quick and Fast service, very neat and was able to complete the work same day as calling him. Good price.Thanks
Bradley Herbert
The team leader & his crews were professional, honest, and hardworking. The money has been well spent with Trans USA Moving. Great quality service. Great customer service skills.
Christopher Cox
This is my second time using This Moving Company and I have been fascinated both times! they have done a great job moving everything from my storage unit and to my new apartment! I highly recommend this company! And ... my kids were thrilled that they didn't have to help this time!
Poppy Hunter
Excellent and hard working crew. We made multiple stop moves and movers worked tirelessly all day. Deliver our products without any damage. The move was done faster than I expected. The team was literally running back and forth between the house and the truck, and team leader was nice and professional. Will hire these people again in the future.
Ellis Bryant
The moving Team is extremely quick and very nice and the conversation was easy. They were extremely careful in moving everything. And the transportation was extremely smooth thanks to him and his partner. Of course, I'm going to call them 10/10 again
Evelyn Cole
The moving was very professional and knowledgeable. I felt safe and secure with their service.thanks
Edward Davidson
This is the second time I've used Trans USA Moving and the first time I've been fascinated. Movers were extremely humble and made sure all my belongings arrived safely and unharmed at my new home. Highly recommended!
Shelley Vincent
This is my 3rd step in the last 2 years and the most enjoyable so far. they were very cheerful and professional. The price is very affordable and the service is above 5 stars. I am grateful to the fully booked movers who recommended me to this moving company.
Jony Bearstow
It is a pleasure to work with Trans USA Moving. I started just a month ago and I already feel like family here. There is plenty of room for great work-life balance and growth. This is probably the first job where I get excited every time I go. :)
William B. Burke
These guys were on point. Fast, professional, and kind. Positive attitude. Finish on time and within budget. We plan to use them again! Thanks to Trans USA Moving for taking this non-stop step.
Alex Juan
I have used this Moving Company and both times were great experiences. Their moving team were great and came to work. They got the job done professionally and on time to stay close or below conjecture. I definitely recommend them.
Lewis James
I have used this moving service twice. The owners are pleasant and caring. My belongings were carefully transferred to the truck and skillfully transferred to my new home. I am glad about the smooth transaction.
Oscar Holloway
Trans USA Moving is amazing! Team leader and his team were extremely professional and helped us move all the big items in a short time frame. They didn’t complain about anything and reached out wherever possible with the help of mo.
Louis Duncan
On time, very pleasant, very affordable and fixed my issue easily. I will definitely use their service again.thanks
Angela Ruth
Great service with Trans USA Moving. The boys were there on time and ready for work. They kept my furniture covered with a moving blanket and nothing could be broken or scratched. Of course they will be used again.
Nicole Olivia
You Guys are so friendly, humble, professional, hardworking, fast, caring, and the best movers and moving experience to me so far!!! Thank you for your amazing service. I will not use another moving company!
Siriki Bamba
Very polite and friendly and made my day that much better with the service they provided! Looking forward to going back for any future needs.
Julio Teixidó
They have done a long distance moving step. They were great, professional, and fair price. The work done on time and budget. We are very happy with results. I recommend them to our neighbors.thanks
Jonathan Lucas
I'm very happy with their service and would recommend them to anyone looking for a professional moving company.thanks
Roy Kelly
excellent clientele service. He took excellent care of us and is very knowledgable and helpful.
Charlotte Jayden
Movers were friendly and professional! I felt that they were really caring and respectful of my belongings. They even set up my bed for me! Highly recommended!
Mohammed Sullivan
Very helpful, professional, and caring crew. It was a great experience working with Trans USA Moving and a very challenging day turned out to be smooth and stress-free. I will definitely use them again
Amir
He was professional,easy to work with,and communicated clearly throughout the whole process. I would absolutely recommend them and will use them again.
Edward Bentley
Great communication. Good price. Friendly and funny mover guys. They packed up our Condo, took us to the beach with a second stop to unload some things, and were very helpful and efficient all the way. Will definitely recommend it and will use again!
Kieran Sanders
They have done a good job in our move. Friendly team. Arrived on time (actually early) and finished ahead of schedule. We even worked around a chairlift that we couldn't get off the stairs. Will use them again.
Harry Fileds
The owner of Tran USA Moving Company have a great personality. He always treated my family very friendly. And finished our moving step very fast and correct time.
Ewan Parry
Trans USA Moving is a great company, starting with Movers. Be very professional on time and get things done on time. If you need a move to navigate Central, I highly recommend this company. Thanks to the team leader and crew we appreciate you!
Matthew Barlow
I really appreciate their help in moving a very large portion of the exercise equipment to a different part of the house. They were professional, timely and so very kind. And be careful. I really appreciate it. Thanks!
Luca Davies
A great company to use for moving. They have done a great job and I will hire them again in a minute. They were working so hard to move us as soon as possible.
Pamellah Achando
Awesome movers! Super professional and careful with all our stuff. They were able to help with random and awkward shaped items with no problem.highly recommend
Isabell Annabell
Crews was great and does a great job of following up with us when we do a few move in the little office. They can say that they are proud of their company and always make things with their customers. Will recommend in the future!
David Hardress
These guys were absolutely great! They were very respectful and caring with our things, as well as personable and enthusiastic. I appreciate all the efforts they put in to help us get on this short notice.
Francky Pijon
The store was really busy and he helped his co worker calm another shopper. He answered all my questions and seemed like a great guy.
Kevin
The three crew were awesome.Extremely punctual, professional, personal, and has completed the work within the allotted time frame. I would recommend this crew from Trans USA Moving anytime, anywhere!!! Thank you guys for a job very good job.highly recommend. thanks
Abubakar William
They were polite and friendly and made my day that much better with the service they provided! Looking forward to going back for any future needs.highly recommend
George Linde
For me This is the best moving company I have ever use. I can't think any other moving company for any kind of my step. Trans USA Moving is really very helpful and caring about there customer. Office operator to ecmvery single staffs were kind and knowledgeable.
Hopkinsian Lawrence
The Trans USA Moving team did a great job with the latest pack and then went into storage for our furniture (including some antique pieces) and everything! They worked efficiently and with a friendly attitude. Well done friends!
Julien drogon
They were very responsive and punctual, extremely knowledgeable.I would definitely use them again.
Arison Alistar
The arrived on time and got the job done fast. They were very friendly and professional.highly recommend them
Sylvia Joseph
These men are the perfect example of how people should be. They set up all of my furniture, TV, etc. Very personable, respectful, etc. Didn't damage anything. I couldn't have asked for more. Hire these guys for a top-notch job.
Joyce Lathrop
This moving is the best! They were quick to respond and did an excellent job. I would definitely use them again.thanks
Amelia Sullivan
Very responsive and they go out of their way to turn a generally stressful day into a sacred experience. Great company with a state purpose and a blessing for all parties Thanks to the men of the moving.
Leo Anthony
They did an excellent job and above and beyond with their service. We love working with them. Thank you so much.
Kigen Erick
Very fast and professional! Helped me out with my truck and got it unlocked with ease and no damage to my vehicle. I highly recommend.thanks
alice Birir
He was extremely professional and patient. He came right away and copied my key. Would definitely use their service again.highly recommend them
John Murphys
They were quick, efficient, and professional in determining the fastest way to safely move my furniture from my apartment to my new home. It was great to work with Trans USA Moving!
Shione Cooper
Best service near by me. So i can recommended them for my family needs. They are not useless. I Don't know some people why intentionaly put them 1 star. This is not good they don’t deserve 1 star i can say.
Ibra Muchoki
Very good and professional moving company. I called when was locked out and they came fast and were very nice. Life saver.Thank you
James Howard
They were quick to respond and able to come out within 1 hour to help us change our moving.I would definitely use them again.
Juan Smith
I will never use any other moving company without this Trans USA Moving company. Team leader and his team were on time and stopped working on their butt. They took me out of the third floor apartment and for several hours they were still continuing (literally) behind the steps. All three boys were extremely friendly and professional. The area manager also stopped me to make sure everything was going well. If more than five stars were possible, they would get it.
Bonface Mutua
The customer service agent was great and the moving was quick to get us back in as well as very kind and friendly! If you’re locked out, these are the guys to call!
Elius Kehede
He was extremely quick and professional. I would recommended this service to anyone! Will definitely be using them again if in need!
Tommy mike
Moving crews of Trans USA Moving did a great job with my move. On time, efficient, respectable, and reliable. I would recommend and use them again.
Joe Jackson
Excellent overall experience. Response time was quick and competent, and the service request was thoroughly explained. thanks
Reynaudfg 23 m
The service was great, rates and fees are affordable and really tries to work with you on your time, would recommend to friends and family over the valley!
Hericoh Hericoh
They were knowledgeable and professional. The work was done well and on time. Will not hesitate to use them again.highly recommend. thanks
JOAB LUMATETE
Great attention to detail and precision! They took steps to protect our flooring and cleaned up beautifully after they were done.thanks
silver stars
Great service. Fast and prices are very fair. Used the me few times and always been completely satisfied.
sammy ekaal
The customer service representatives are excellent. They reached out to me before and after the move and were very professional and friendly.highly recommend
Benson Wandeto
I want to thank the moving team for their hard work today! They did a great job in a timely manner. Very nice and polite.
Roy
He was friendly and very knowledgeable.This was the best locksmith experience I have ever had.
Grace Collins
The trans moving was prompt, professional and knowledgeable. He was able to help me with my moving and I am very satisfied with his services.thanks
Roaa Abu Baker
They were knowledgeable and professional. The work was done well and on time. Will not hesitate to use them again.thanks
TERESIA WAITHERA
Fast reliable and on time. Was right to the chase with my problem and very honest. The job was done right the first time. Highly recommend.thanks
Celine Walczak
Awesome experience! Extremely fast response and delivery of vehicle. Kerry was great and made the process easy.highly recommend them
julius kaingu
Great customer service. Very fast and informative. Someone is always there to help. Would recommend to any moving company.
Russell Webb
They responded right away.Without a doubt, I'd use them once more.thanks
Harchimene Okpo
Every professional and used mask at all times. Very concise of doing a professional job.
Daniel Mutii
Amazing moving service! They answer every question you have, are quick to respond, and are transparent will everything they do. Would recommend them to anyone.thanks
Dickson maina
Extremely professional and customer-driven firm. I am really satisfied with the service and price. Outstanding.highly recommend
Marta78Goo.h
He was professional,easy to work with,and communicated clearly throughout the whole process. I would absolutely recommend them and will use them again.
Natasha Mundo
He was professional,easy to work with,and communicated clearly throughout the whole process. I would absolutely recommend them and will use them again.thanks
laira beyli
Service was great and quick. Completed the job in short time and explained what needed to be fixed. Highly recommend service.
Joseph Hobbs
He was fantastic! He did a very good job and was very fast and a very fair price. I would call them again! 💚 …
hannah mumbi g
Great guy. Good prices. I highly recommend him. Gets the job done efficiently.thanks
Simone Biles
The technician was friendly, courteous, and did a great job. The price was great especially for the quality of work.highly recommend.thanks
Thomas Ijan
Trans USA Moving Company moved our entire household goods in about 8 hours. They did a great job of moving heavy things, including a piano, and all at a reasonable price. Highly recommended!!
Ruth Muganda
The service price which he charged me was also very reasonable. Great to work with them. Highly recommended!
William Cooper
Trans USA Moving company is very reliable for me. Because they give me everytime my desired service. They are really very helpful and kind.
Juan Howell
This month I had a great experience with Trans USA Moving Company! The movers were very nice and fast moving!! I will definitely use this company for any future step!
Mercy Mwasaga
Had a great experience from start to finish. Alex and Andrew were our movers of the day and very professional and thorough with the job.thanks
Michael Latham
Very careful about my belongings and nothing damage. highly recommend for anyone. very fair price & very honest moving crews.
March J
Came very quickly and was very nice. Even helped me out when I didn’t have the exact amount. Really saved me! Thank you so much
Alice Ruttoh
I had a very prompt and quick installation of new locks. Will definitely call again if I need any moving work.thanks
Brittany Duncan
I use their services regularly. They are great people, and I would definitely recommend them others. I would highly recommend them to others.thanks
Camara Moussa
They were very nice and helpful and the price was very good as well. I would definitely recommend them to friends and family.
Leon Berry
Very good service. The staff was timely, respectful and efficient. Be sure to keep a profile for future moving services.
Harvey Russell
This was my first time with this moving company and they made it a great experience. They were fast, worked hard, and had a great attitude. I must call Trans USA Moving if I have to move again
Sefth Rolench
With Trans USA Moving we are always very comfortable every time. They are very friendly & responsive. their moving team is very careful about their customers.
Stephen Omondi
Absolutely brilliant job done, clean tidy and on time. Would highly recommend this company to all friends and family,highly recommend.thank you
Joseph Willis
Great company to work with.Their professionalism and consideration for your needs makes your project path an easy and transparent one! Highly recommend.thanks
Amanda Bailey
Will not hesitate to use them again.They were knowledgeable and professional. The work was done well and on time.thanks
Lucy Mwaniki
Excellent customer service and great quality repair. I was recommended by a friend and they deserve all five stars.
Lewis Hamilton
pleasant, prompt service. The visitor was an extremely knowledgeable man. I'd use them once more.
Mason Carpenter
Moving is stressful as is but these movers always showed us that they care about our belongings.
Both moves were completed without any damages. Excellent customer service as well.
Jude Booth
Easily the most alert, fast, and enjoyable movers I've ever worked with. They finished much earlier than I expected, despite the need to move belongings from an apartment and across the valley.
Madison Banks
I'm completely satisfied with this company service ... great job. great price. great people.I will recommend them.thanks
James John
very helpful moving service.He is courteous and knowledgeable. Great company to work with.thanks
Alexander Clark
Excellent, effective, and competent. I'm incredibly appreciative of the assistance offered. I could receive same-day assistance.
Mary Ambani
very fast and professional moving service.I would recommend this company,they are so quick and professional,many thanks
Abdoulaye Sangare
Very pleasant and go out of their way to help. A 5 Star+.highly recommend service this company
Alex Joy
He were very nice and profesional. The work was done well and in a timely manner.highly recommend. thanks
Noel Vshi
Their pricing,behaviour, working skills everything was super quality. I think the name of Trans USA Moving company is a trustable place.
Aaron Collier
Great service, very professional, punctual and at a reasonable price. Thanks , I'll definitely call again for any service required.highly recommend
Nate Willshire
Great quality service. Honest and reliable. I recommend them to anyone who needs moving service.
Tyler Simpson
Very professional team, The staff were very friendly and did a great job, I highly recommend this company.thanks
KAMILA SIHO
I was very happy with the service I received from this moving .I would definitely use their services again in a heartbeat.
Nigel Chivers
Fantastic service! Very quick and reasonably priced! I heartily suggest them.thanks
Albert Henderson
Very prompt in responding. The price was fair, and the service was friendly. I received my key in 5–7 minutes.
Denis Karanja
Awesome customer service. He was very fast and professional and I highly recommend him.thanks
Solomon kivisi
Very polite and professional, was on time and got the job done very quickly with very reasonable.Highly recommended.thanks
Vincents Hortons
Moving can be really stressful but moving crews did a great job setting me up in my new apartment. I've used Trans USA before and I can't imagine going with another company. Thanks guys!
Sean Williams
Very fast and affordable price. They have the best moving crews for control any kind of moving step. Thank guys for this amazing service.
THOMAS OLE NADALA
He was very accommodating and he did a great job.I would definitely use their service again in the future.
Richard Lotukei
Thank you so much for your prompt and affordable service. I would absolutely tell my friends and family about you!
Salahudiin Hassan
Had a great experience working with him. Would definitely work with him again in the future.highly recommend them.
Emmanuel Kamau
He was very dependable and honest.They are working like new again. I was very impressed with his service.highly recommend them
Heroine Vianey Bledou
very professional and quick trans usa moving service.highly recommend them
Abdi Hussein
Very efficient, great service! Helped me out immensely at very short notice. Thank you Moving team.thanks
Sean Hernandez
Highly recommended. My moving was able to quickly, affordably, and helpfully when I needed it most.thanks
Sylvie N'gotta
Excellent service.These guys are super nice and did a quick job.highly recommend
Andrew Thomas
fantastic job for me.I’m very happy with this company.I would highly recommend this company.
Mamadou Diabaté
Great honest people. Excellent service and timely. Highly Recommended. Thanks
Sangare Batoss
They did a fantastic job.I was really happy with the service I got.
Oscar Lawson
We had a great experience last week with Trans USA Moving. The movers were both modest and quick. Moreover, no harm was done to any delicate thing of my mother. thanks, guys!!!!!!
Cate Njoroge
The technician arrived on time and got the job done fast. They were very friendly and professional. thanks
Heather Woods
Quick and very satisfied with this moving company. They were Fast, Efficient and Friendly.thanks
Jane Harper
very professional and knowledgeable. I felt safe and secure with their service.thanks
Fanta Dao
great service and helped us to feel safe. Would definitely recommend.
Sharon Cruz
Great experience all around. Quick response to request for service, super professional and took time to explain everything.thanks
Emily Tucker
We were very satisfied with this moving company. They were Fast, Efficient and Friendly.
Keith Gonzales
This guys create a positive side for me. Because i didn’t want to use any other moving company. They are too trustable and affordable.
Kone Madou
The people at this moving business are friendly and fair in their pricing. They do great work.
vanie lousarah7893
On time,professional and courteous and completed the work quickly. Great service 👍 …
Carol Ph. J
Definitely recommend this company! Extremely happy with the service. thanks
Godfrey Likatso
Arrived on time, very personable and professional, the repair was done quickly. I will call them again in the future.thanks
Granville Price
extremely professional. Efficient. decent prices as well. Thanks
Carl Sh.T. 54:
We really appreciate his service and willingness to have us feel happy! thanks
Martha Herrera
So professional, polite and punctual. I would recommend. They are truly available when you need them.thank you
Jephither Nyakang'o
He was very friendly and polite. I would definitely recommend him to anyone looking for a moving. highly recommend
Harvey Weinstein
He was friendly and very knowledgeable.This was the best lmoving experience I have ever had.thanks
Joseph Kariuki
The workers were neat and enjoyable to have in our home. If we have more remodeling to do we will definitely use them again.thanks
Hazanibrahim Hukha
He did excellent work very happy we will be recommending to all friends for the future.thanks
Dao Koutiaga
Affordable prices, excellent customer service and nice attention to detail. They arrived 20 minutes early.
D. Torino Andrew
He was very knowledgeable, quick, and the most important thing he was very reasonably priced.
Finley Stevens
very efficient and I would definitely recommend them to anyone. thank you for your work!!
Sirella Kamarag
Scheduled quickly. Did the job quickly and the team was very fair and honest. Recommended.thanks
Camille Rose
They gave me a great discount and came pretty fast. Five stars.
fanta bamba
Reliable and fast service. Great customer service. Highly recommended.thank you
Adolfas Ombasa
He is very quick to work and he did it perfectly, very nice and respectful.I recommend it.thanks
Mario Lowe
I would recommend his and his company's service to anyone because he was very prompt and kind.
Brian Perkins
very fast customer service and got the job done very quickly highly recommend them.thanks
Finlay Howells
The trans usa moving was really great! The technician arrived on time and got the job done fast. They were very friendly and professional.highly recommend them.thanks
Isabell Annabell
Friendly, reliable and great quality work. I would strongly suggests going to this company.highly recommend.thanks
Lewin Juma
They were very fast and professional. I would recommend them and use them again if needed.thanks
Elizabeth Isamba
This place has great customer service. Spend your time to come here and you will get excellent service.
Joyce Ngudii
They were really nice people and very kind, they showed up quickly.highly recommend. thanks
ISSACK GOJE
Happy to see honest processional company.I would highly recommend these guys. Thank you
Koffi Israël
Super fast service they came to our rescue in 10 minutes .Highly recommended them
Xared Abdullahi
very fast and professionalservice.I highly appreciate their high-quality service as it helped us a lot.thank you
james njogu
Great service, they have the most reliable service.I will definitely recommend their quality service.thanks
Patrick Mbogo
He opened the door and was a nice guy and very funny. I was very impressed and I would definitely use this company again.thanks
Simon Kamoro Kinyanjui
Great quality work, experienced personnel. Great Value. Fine customer service.thanks
Kien Hong
Great experience best company around.The prices were also fair. Thank you for the prompt service.
Aidan Randall
He was extremely professional, responded quickly, kind, and helpful. I would absolutely recommend and use again.thanks
Meryim Poursheykhi
I used this company to move a 1-bedroom apartment (21 boxes, 1 queen bed, 2 suitcases, a few other pieces of furniture, no couch or sofa) from Texas to Tennessee and used their storage in Houston for a month.
Cons:
- The main con was the unexpected price increase on the move out day. The quote I had received from Jessica was ~$1700 which was a great deal compared to other companies and the reason I chose this one. This was the quote even after I had provided an updated full inventory list with exact box sizes. I only added one box on the day of which I informed them of in advance. However, on the day of, the final price went up to ~$3800, more than double. This included a $400 shuttle fee in advance in case my new apartment complex cannot accommodate at 18-wheeler which they use for delivery, however, even without this, it was twice the initial quote. The company charges by cubic feet and not weight, and stated my items took up more space than expected. I reached out to Jessica via email later asking for an explanation. I had provided all the sizes and dimensions, so either the quote I received was inappropriately low or they did not pack my items into the truck as efficiently as they could have - both of which are not the customer's fault. I received a call almost immediately from the company owner, Yanniv, who was very nice and forthcoming, and agreed to a $500 discount. Later, they also removed the shuttle fee for practical reasons. Overall, my final price was ~$2900. It was a significant discount from what they planned on charging but also still $1200 more than my initial quote.
- I was reassured they would handle all my boxes with great care, however, multiple boxes arrived damaged (including ones labeled fragile) and 2 items were broken (1 glass bowl, 1 cup). Thankfully nothing major but the driver explained heavy boxes were placed on lighter boxes in the 18-wheeler.
Pros:
- The drivers on pickup and delivery as well as the owner were friendly, time-efficient, and professional.
- They wrap all boxes in more tape for stability and all furniture in blankets. They label each item with a number to keep track. All my items arrived, nothing went missing.
- Besides the price increase, other charges were mentioned in advance (shuttle fee, stairs fee). Even if you have an elevator, they will charge you a stairs fee if the distance is longer than 75 feet.
- Free storage for 30 days. They did not charge me for 1-2 extra days.
You are informed in advance it may take 3 weeks for your items to arrive as they make multiple deliveries at once. This is even if you inform them of your delivery date weeks in advance. Mine arrived on day 5.
Lastly, I hate to say this but I do question the credibility of a lot of the short 5 star reviews.
Overall, I would recommend caution when receiving the initial quote as it will likely not be the final price. After the discounts, the final price I received was a good deal.
Ali Bocoum
Amazing customer service every time I got there. Very knowledgeable and helpful.thanks
Henry Rios
Such an amazing service!!!! Same day service, professional and courteous staff.highly recommend
Juthan Lunar
Professional, fast and friendly. I will definitely be using trans moving again for your big or small moves these are the guys.thanks
catherine karanja
Good communicator, he showed up on time and he was a very pleasant person. He obviously knows what he is doing.highly recommend
Scott Hayward
They were really worked hard and as fast as possible. Both were helpful, professional, and had great communication. They really took care of our things!
jaamac dable
They were very time efficient and the Williamson best garage was very courteous and respectful.highly recommend.
Robert Bannink
Quick and Fast service.Very professional, very responsive. I highly recommend them.thanks
JOHN NDAKA
He was extremely professional and patient.Would definitely use their service again.highly recommend.thanks
Morgan Dunn
Very quick and excellent service.moving service is really awesome. thank you
Koert Hoeksema
The relocation was only a short distance away! The personnel was courteous, and they quickly got me back home.thanks
Sammy Nguthu
Fantastic pricing. Super skilled. And very kind. I was very appreciative of his help!!
Ethan Hall
fast, efficient and above all professional. Wouldn’t hesitate recommend.Thanks again
Kejs Demi
I have no complaints about Trans USA Moving. Because in my eyes they are the best in our city. Go ahead guys.
Jothan Hargreave
Very polite trans moving who was very helpful in an emergency situation. The job was done quickly and efficiently. Would recommend to anyone in need.thanks
Liz Barnes
They were very personal and very punctual. they took great care of us even when things went south and our game plan changed.
Seena Yare
Great customer service and timely responses throughout the process and after the move to ensure all went smoothly.thanks
Alisa Healy
I never forget this day with Trans USA Moving. Appreciate their work and their amazing moving team. Without them i can't do the job.
Aaron Newton
Great and fast service! They respond quickly and are really thorough! We will definitely keep coming back to Unique.thanks
Isabella Gallagher
They were very professional and quick service.They showed up fast .thank you
Madison Davilson
I have used Trans USA Moving Company several times and as always they are fast and efficient. I don't have to work hard. Thanks for making my life less busy
Andrew pjkjj
Great, knowledgeable people! You won't regret entrusting them with your home.highly recommend them
Fionah Mukiri
These guys are very friendly i recommend to my friends and family members to contact him if you have any moving issue.thanks
Lenny Jasinski
They were good on the receiving end but they were bad on the delivery end. When I finally got a delivery date 12 days later they were of course late. Would not use again.
Hajji Bilal
Extremely professional service. Fast, reliable and honest. I would highly recommend.
Peter Maina
Fast response and great service. Would definitely recommend and use again in the future.thanks
Bryan Marshall
The staff was really accommodating.Without a doubt, I would come back in the future for assistance.
Charles
Very fast and reasonable super helpful.when I needed it the most highly recommend
John Muya
Great experience! Very professional staff.highly recommend. thank you
Lucas Mbatia
Amazing customer service every time I got there. Very knowledgeable and helpful.
Scott Foster
extremely professional. Efficient. decent prices as well. Thanks
Kian Hussain
The team is very friendly and knows the business inside out, so we always get the best available terms.highly recommend
dancan murithi
Excellent work, excellent materials, professional results. I highly recommend this company.thanks
Peninah Kamene
Awesome, efficient, professional. I'm so grateful for the service provided.
Wendi Reichstein
Moving can be a very chaotic and frustrating experience, and I wanted to share my firsthand experience moving across the country for the very first time. I want to preface this review with an acknowledgement that no mover is perfect and things constantly change, and I am well aware of that. I’m hoping this review is beneficial to those getting quotes from multiple companies.
I found Trans USA very early in my moving journey. They provided one of the lower quotes, and were very communicative upfront. I felt confident committing to them as they also had positive reviews online.
The day before the move (Sunday, for a Monday pickup), I had some trouble getting a hold of the rep to confirm what time the move was happening and what address they were coming to first (we had two apartments to move from). After a passive aggressive reply that it was Father’s Day (although I tried to get an answer a few days prior), I was able to get the information I needed.
The day of the move started promising. The movers arrived on time, were very helpful and upfront, and things seemed to move quickly and smoothly. After they got to my fiancée’s apartment, they provided me a final number (higher than my quote, but that was expected as I had additional items), I paid and we signed the contract, and I left.
Here is where it gets dicey - about 20 minutes after signing the contract (which the mover signed, as well) and paying in full, I received a call to come back. The mover had allegedly made a math error, and I owed $2,000 more than what we had both agreed upon and what I paid. I, understandably, was very frustrated. My fiancée and I repeatedly asked if the company could meet us in the middle - as this was their error - and nothing was done. We finally convinced them to waive the credit card fee. Not a win per say, but it was something.
The mover explained to me that should an eighteen wheeler not fit in our new location, that we’d owe a $200 fee for the movers to rent a shuttle. This was never been explicitly said to me as a potential additional cost previously, but given Trans USA had had my new address for several months at this point and not mentioned any concerns, I figured we’d be OK.
The day before our furniture and boxes arrived, a driver called to alert us that not only did he not feel comfortable parking his truck on our street (after our new apartment said it was permissible), but that we needed to pay an additional $850 in cash, or our items would not be delivered. This is the second time during this process that we’re being told we owe more than what was agreed upon. Given that Trans USA had our items and we paid in full, we were out of options here.
I, again, acknowledge that life happens and things change. That being said, I was more than willing to pay more than my estimate, but when the MOVER makes a mistake and tells us we owe $2,000 more AFTER we’ve both signed a contract, the company needs to step up and take responsibility. Again, Trans USA also had our new address for months and never verbally informed us we’d be subject to a shuttle fee (and I even confirmed this with a rep the WEEK of our move).
The day our items arrived was relatively easy, aside from the unexpected fee. Our delivery driver came when expected, and was communicative and efficient.
I packed most of my own boxes, so I assumed the risk, but many of the boxes had not been handled with care. They were ripped and dented, and a few dishes were broken in the process. The movers also took the stands off my TVs and put them somewhere where the delivery crew couldn’t find them, so now we are having to reassemble it ourselves.
Lastly, if your move is on a Monday, do not expect any communication the day before. While I’ll admit our items arrived on time, I would use a better known mover to guarantee there are no hidden or additional fees.
Alex Joy
The guy that came out was really quick very professional and very fair with the price.highly recommend.thank you
Antoine Faure
very quick and Professional Service this company.highly recommended service them.thanks
Rajab Ngoyo
They made the whole process effortless for me: I highly recommend them.thanks
Nicola Rose
Excellent service. Prompt, efficient and good communication. Would highly recommend 👍 …
Rose Scott
Best experience with Trans USA Moving. They have ability to create moving staep very easy and stress free.
Harveys Daniels
Excellent job, very professional & fast.highly recommend them.thanks
JONATHAN OYANDE
Awesome service great communication and honest person definitely recommend this guy and the service he provides.highly recommend
John Awortwe
They move my family from our old apartment now we are their fixed customers with lots of happiness 🙂🙂 …
Salome Simiyu
Great Service Provider and takes care of his customers would refer to friend anytime.thanks
jackline moraa
Amazing customer service! Friendly, reliable and on Time.thanks
Luka Lake
Very professional and amazing moving company. Trans usa moving is just do the job very carefully.
Samson Naikumi
It was fast and they were friendly! I highly recommend them to anyone!!
Nicole Dana
Very fast service, kind, polite, sweet people. They know their stuff.thanks
Gabriel Reynolds
They were present when the movers said they would. In today's world, it's just a matter of time. Everyone was cheerful, humble, and ready to work.thanks
David Vpena
Very genuine people.They were honest, upfront and friendly!thanks
Earom Donaldson
The customer service and communication that I received from the sales rep Jess at Trans USA Moving company was excellent. The estimate was right in the money. The foreman Jose and his team of movers were fast and so careful. I have moved many times and this is definitely the most courteous and skilled. Their teamwork is amazing. I will be using them again and would recommend them.
Matthew Soles
I had a fairly good experience. I failed to look at reviews until the morning of so I was super nervous. Like others have mentioned the lead guy estimated more in his head and added an additional $500 to the estimate Jessica provided. They loaded and disassembled everything, assuring me the deliverers would reassemble. They picked up on a Thursday and everything was delivered the following Tuesday. With any move, a few things were broken - bummed but expected. One dresser drawer is a little wonky somehow. A lot of boxes were wet and muddy which was concerning, but nothing in them was damaged. Nothing was reassembled which was disappointing that I then had to do myself as one person. For the price, I would use again.
Joe Johnston
The movers were extremely fast and efficient. I'm going to always use Trans USA moving from now on.thanks
Alisi Haynes
Very exiting day passed with Trans USA Moving company. All of the moving crews of them were super fast and heardworking.
Oscar Elliott
I was impressed by their professionalism, punctuality, and how carefully they managed to move my full house. They were fast but sure to get it right.
Andrew Fuller
Wonderful, friendly and prompt service. I highly recommend them to every one.highly recommend them.thanks
Davet Kelly
The movers were prompt and courteous. The process of the moving went smoothly and the cleanup was fast and thorough. They were a pleasure to do business with!
Mohammad Wakeel
Great services, very reliable! Highly recommend.thanks
Coffe Kingston
Polite,knowledgeable and Friendly manner. When we have a critical moment for move this guys help is with a affordable price. Thabks guys.
Hamed Sanwidi
Great company to use.Will be using for any future moving needs.
Ewan Higgins
Very professional and friendly people, affordable prices and the service is just exceptional.thanks
Nicole Willis
Very quick and professional excellent customer service.thanks
Jothan Jones
Great service, very professional and efficient. Great communication as well.thanks
Anthony Thomas
Professional and prompt service. I'd unquestionably utilize this business again.
David William
They were very professional, contact us immediately, and throughout the whole process. Elsewhere we had to wait for a call back or guess.
abdirashid ahmed
Very recommended; very rapid and impressive service. thanks
vincent mumo
Absolute class service provided from the team and done the work efficiently.thanks
David Hardress
Always brilliant always use them for my moving will recommend them.thanks
Amelia Wittmann
These guys were able to provide me with a high-quality service and a fantastic price.thanks
john theuri
Incredibly helpful and friendly. I would highly recommend to anyone needing a moving.thanks
Harry Brewer
Amazingly knowledgeable and hard working.. Finished to perfection and would recommend.thanks
Fedrick Federico
Would highly recommend. Thank you for great service.
Angela Emly
Great experience!They arrived right on time and did a great job.thanks
Moussa Traore
Great service courteous and completed the work quickly.thanks
jared rocho
Professional, friendly, good quality and on-time.highly recommend them.thanks
Corey Joyce
Very fast and professional and reliable.I highly recommend them.thanks
Beverly Larson
very professional & fast.highly recommend them.thank you
NICHOLAS KITHYOMO
Amazing service very knowledgeable and professional. Thanks!
nyandera winston
Quick response time and very affordable prices.highly recommend. thanks
Lynn Lim
Amazing experience. Very professional and kind.highly recommend them
Olivia Fox
My full family was very happy to sse the work of Trans usa moving. Thanks guys for help us to move our home.
Scott Styris
Very proffesional and highly recommend. My family was very happy with Trans USA Moving.
שירן פינקלשטיין
This is my first time hiring a moving company and I must say Trans USA Moving are the best that can be.The customer service is fantastic and the sales rep is very thorough explaining the entire moving process and fees involved. Once I spoke to him, I knew I was in good hands and didn't need to hire anyone else. I was concerned with not doing any damage to my new residence and the movers did a fabulous job. As well as walking up and down lots of stairs . Thanks for making me at ease with my move. I strongly recommend everyone to use this service.
Dimitri marius Ouattara
Great customer service and very professional.
Andre Sandoval
very professional & fast.highly recommend. thanks
Grace Goula
We are very happy with the result moving fantastic. Thanks
Sara Reyes
Efficient service, the moving arrived in no time and had the problem fixed in no time.thanks
ROBINSON WEKESA
They provided great recommendations and did a great job!
SYLIVIA JEPNGETICH
I was helped promptly and professionally.highly recommend them.thanks
Bailey Chan
Super nice! And fast! Really appreciate.Highly recommend.thanks
Shelley Stewart
Their crew was professional, strong, and friendly, with endless strength. Highly recommended!
Ahmed yussuf
Extremely professional, knowledgeable and most importantly, fast and reliable.thanks
Harry Fuller
Professional, amiable, high caliber, and timely. I heartily suggest them.
Brenda Dixon
the job done fast but more importantly they do it right. Thanks
Christoph Jolphin
5 star services. You guys can appoint Trans USA Moving without any hesitation.
Logan Newman
Great experience best company.Thank you for the prompt service.thanks
Martha Vasquez
Their moving crews are totally trained and heardworking. Would highly recommend.
Elizabeth Garza
fast to respond and completed the job in no time at all with very good service! thanks
Zevenbergen
They were on time, quickly identified and fixed the problem with my moving.Thank you
Joseph Preece
Professional, and friendly experience. All expectations met. 👍. Thank you …
Antonet Adthiambo
I had a great experience for moving team.Would recommended everyone.thank you
Lisa O’Keefe
Very honest movers and they know how to respect customers and treat customers. Thank guys.
I Just Work Here
CANT MOVE HEAVY OBJECTS (800lb safe).
Good communication.
Best price I could find for sure, $1500 (+ $300 upcharge) to move a studio apartment 1200 miles. If you don't tell them EXACTLY how much you have they will start recalculating your estimate (understandable).
Don't use them if you have very heavy objects.They were not prepared for the 800 lb safe I warned the operater about.
They could not move my safe so they refunded my money the following Monday.
Louise Farrell
Recently used Trans USA Moving for a long distance move. Overall nothing but a five star experience. I got a team of three movers and all three of those guys were super professionals and worked tirelessly to complete the step in less than 2 days. I was also impressed by the quality of the packing and the pain they took to keep things from getting damaged. Finally I would like to thank them for actively wearing masks. I know wearing a mask is not easy when you are walking and doing physical activity so we really appreciate it. Overall, this is a must have, for any Affiliate, promoting any program
Jackie Nelson
To All,
Do not use Trans USA Moving Company. I have found they hire dishonest employees that have the attitude “I think I will just take these; the customer can just file a claim anyway”. I had 3 items missing from my load, 3 items that were clearly visible as to the content. A coincident, not likely. One of the employees that brought my belongings into the house made a point of mentioning he was from Miami and loved Disney World but could not afford it. Item number 1 missing, a collectable souvenir from Disney World clearly marked on the box. Item number 2, a full box of liquor. Again, quite apparent as to the content of the box. Bet they had a great party with it. Item 3 was an antique table that was wrapped in a moving blanket, clearly visible to what it was. Coincident? Clearly a case of theft. Would they do anything about it? “File a claim” is all they will say.
What proof do I have as to the honesty of this crew you ask? Well, after the truck left, the driver of the truck sent me a text asking me if I tipped the crew. I replied that I had given the man from Miami the money to be split with both. He was told I had not tipped. He then needed to know how much I tipped, again I can only surmise that he was told no tip and then when confronted, was lied to about how much.
That is only the start. When I first got an estimate, it was based on what I thought I had, so when they came to pick up the load, the foreman counted everything and informed me there were more than I thought so the total was going to be adjusted, which I realized would be the case and agreed to the adjusted amount, which by the way was twice the original. Then, once they had my belonging on the truck and moved out, upon delivery I was told the amount was 2 time more that when they took my belongs. Well of course, I could not get any of my stuff without first paying this amount. If I wanted to contest it they would keep my items, put them in storage, which would cost me storage fees and would probably still have to pay the whole amount as everything is an “estimate” to begin with. Clearly they feel they can take advantage of the public, especially seniors as they can hold your items hostage and help themselves to what ever they want. “Customer just file a claim” no skin of their noses.
I do not know how to remove this post, but I have to report the company has taken action with the driver and helper by doing the right thing and firing them and offered to make good on my loss. Awaiting a check to cover the replacement. Thank you Trans USA.
Harry Barlow
Professional, reliable moving service. thank you
Nelsons Walters
Best trans moving service. highly recommend!
Codey Charm
I moved with Trans USA Moving from San Antonio. My husband is in the military so we have alot fragile things that need to pack carefully. They help me save for special packaging also. I highly recommend this company because so far they had a very good costumer service. And I would move with them again in the future. Good jobs guys! I truly appreciate what you do.
Leo Norman
Professional service at the highest level. Thank you for the quick response.Thank you
Domenic Notarfrancesco
I'm not much on reviews but this move I did with Trans USA still has me puzzled. Jessica was extremely responsive when I had asked for quotes or had any questions. Just frustrated on the physical move itself. They gave me a window that they would come pick up my belongings between 8am-10am. However no one showed until 4pm. I had to call consistently for their ETA to come gather my things. That started my trip off on the wrong foot. Also, as I'm sure its in the fine print in the quote on their processes on additional items would cost more if they were not on the quote. The last moving company I used actually did a facetime through my apartment on what i was moving to give me an accurate quote on my move. The number of boxes I had initially said I had was given off of just looking at my space and not having everything boxed since my move wasn't for another 2 months.
The entire transaction seemed fishy, as the movers who came to pick up my items were telling me to pay cash instead of using my CC which was odd.
Just overall the move was an odd experience for me. Nothing happened to items which was good. It was just the process on how the operation worked.
Suggestions would be to equip your team with some time of square device or payment processor at the time of delivery as doing money orders or taking large amount of cash out is difficult these days and with covid everyone is going cashless. Also, with potential movers, I'd say doing a facetime or some time or visual looking to give a accurate quote to the customer.
just my thoughts.
Emily Richardson
I had an emergency and the moving was there within 30 minutes to help me.thanks
Marie Lynn
Thank you for the help guys! I'm so glad I didn't base my decision to move with you on one bad review. I know that not everyone can make every costumer happy. In my experience with you (Trans USA moving) I am fully happy with my move. Keep up a good work! Thanks again!
MEL SANCHEZ
Used this company to move from Houston to Santa Fe. The service was great, and Yanny and his team moved all of our items out efficiently. Unfortunately we had a TV get damaged and a coffee table shows new damage from the move. Luckily the table is a farmhouse style so we're accepting the damage as part of it's aesthetic, but the TV is somehow missing three buttons now from the area around where it would've been picked up. It's unfortunate, but I guess that's what comes with having moving services, or not boxing on our own. Of the boxes we did pack, only two glasses were broken which was bad wrapping on our part but can point to a decent job being done to not throw boxes around in the process. All extra charges made sense. Sort of weird that the delivery is cash only, which created some issues since my company was paying for the move, but I'm assuming it's an industry standard. Would be five stars if I wasn't now missing a power button on our most used tv.
Antoine Ailleboust
Amazing results AND EXPERIENCE. Highly recommended.thanks
Joseph Delgado
Very impressive service, highly recommend.thanks
Charles Wilson
Thank you for such excellent service!
Robertson B.R
Highly recommend Tran USA Moving.never forget to give the 5 stars🙂🙂 …
John Arnold
Thank you for your prompt and excellent service.thanks
Kofar James
Thanks to team,i will call them again if i need.
Oliver Rowley
Extremely professional, knowledgeable and most importantly, fast and reliable.thanks
Lewis Whitehouse
respectful moving service.highly recommend.thanks
fumbelia meriline
I was very impressed with the speed and efficiency of the moving
Joel Peters
Thoroughly impressed.They genuinely did a great job.thanks
Ruby Fowler
Very efficient and helpful, super fast response.highly recommend
Grayce Rhodes
Thank you Yanni for working with me and solving my problem.🙏💖 you have good customer service. …
Carlos Fuentes
None of my stuff were damaged or lost during the move. They have a friendly staff and competitive pricing.
alassane Sekongo
Highly recommend moving service.
Jane Murman
First of all thank you Mr. Yani for taking good care of my house move and for the quality of work you provided us.
Liam Taylor
Great company, Great Team.
Ariel Danziger
Professional and honest reliable⭐️⭐️⭐️⭐️⭐️
Novie Cecelia Stein
Excellent service!
Sharon Powell
Super fast and responsive. Easy to work with, friendly, fair price. Highly recommend.thanks
Natalie Zeller
Very Professional and respectful.
Would recommend and use again.thanks
Johnny Gordon
Excellent moving service. On time, reliable and reasonably priced.highly recommend them.
Howard Chen
Very prompt service, very affordable costs. Mike, the service technician, was very accommodating, efficient, and courteous. If I ever need their services again, I will certainly employ them.
Cynthia Patterson
Fantastic moving service that is quite distinctive
Will suggest and utilize once again.thanks
Sonhibou Diop
They were on time, professional, quick, and very careful with all of our belongings. Adolfo was also very responsive and accommodating. Would definitely recommend.
Waranya Thetsawat
It was a wonderful encounter! I'd suggest this shop to anyone in need of a new phone!
Nathaniël Fopma
Unquestionably the greatest. really knowledgeable staff members. less expensive than moving.
Timothy Alexander
They performed a fantastic job! very good And quickly! Really grateful. highly advisable
Timothy Ramos
They are a very professional and friendly team, and I'm really pleased with the quality of the work.I would highly recommend moving Services!
Randy Coleman
Excellent customer service and amiable staff. They responded to all of my inquiries. Highly advised.
Anthony Golding
Outstanding client service! Quick, dependable, and affordable.thanks
Matthew Wong
very cordial and trustworthy. I'll give another call if necessary. Recommend.
Makermai Sanogo
He was super efficient and knowledgeable on the products and plans available. Highly recommend him and this store location.thanks
Christine Gilbert
very friendly and flexible with payment! Will definitely continue to come here for all my moving needs. Highly recommend them.
Bruce Delgado
We are very happy with the work and would highly recommend. Good work, high standard!!!.