Reviews of U-Haul Moving & Storage at Capitol Ave. (Moving Company) in Hartford (Connecticut).

U-Haul Moving & Storage at Capitol Ave

126 Reviews

49 Comments

Moving company

Self-storage facility

755 Capitol Ave, Hartford, CT 06106, United States

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Description

Information of U-Haul Moving & Storage at Capitol Ave, Moving company in Hartford (Connecticut)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of U-Haul Moving & Storage at Capitol Ave

Lela Robinson

The staff is patient and helpful. I felt terrible for the staff dealing with irate customers during the busiest moving time of the month. These ladies didn’t hesitate to take care of everyone like they were VIP. They handled themselves professionally and remained courteous. It was amazing to see this type of customer service does exist.

Angee Higgins

This is the best Uhaul service I’ve had while trying to attach a hitch to my little Chevy Impala. I had originally set up an appointment with the Columbia CT location and they had me wait 3 hours for nothing as they over reserved 4 people at 9 am with the hitch guy arriving at 11am. I called this place and instantly the general manager named Kevin helped me on the phone and offered to attach the hitch himself. I didn’t wait at all for him to take it in and start on it when I arrived. Very happy with my service and this location in general, it was a huge help so can make my move back to Denver :)

Stephen Humphrey

The customer service here was excellent. The person who assisted us was professional and courteous. The vehicle was immaculate and we had no problems. We were able to drop the vehicle off at a U-Haul near our destination and that also went smoothly. I'm always leery about these kinds of services, but my experience was great and I would rent from them again.

Lea Jefferson

Great service, friendly staff. I wish they didn't just run so quickly through the start up information. I ended up using my bank card for the rental and they took out a $250 hold for over a week. I rented a van for only ONE day so I was pretty pissed about that. Overall it was a good experience though. Way better than Manchester UHaul.

Steve Kuzmeski

Needed a trailer hitch and didn't want to deal with the problems of a self install. Kevin and his team at U-Haul on Capital ave provided great customer service from the time I called to setup the appointment to when I left with my new hitch. All I wanted was the hitch, although they asked if I needed any of the other accessories, there was no pressure purchase. I would recommend this shop for any of your U-Haul needs.

Jim Welch

I had a hitch and wiring installed by Julius and his crew in May 2015. I booked online and Julius called right away and suggested a better wire harness for my Honda. He was professional, took the time to explain everything and really honest. The hitch and wiring were done in a day -- as promised. I also rented a truck in 2014 from this location and found it very easy, straight forward and low key.

Linda Fodge

Today I had a wonderful experience at the Hartford U-Haul. I needed a hitch they ordered it. They called today wanting to install it. KEVIN SKEETE was so accommodating. .....Assisting me in making the installation possible today. 2 Hours latter I received a call it was done. All were very friendly and customer service driven .......the workmanship was great ! I love the environment at this location. Again Kevin Skeete is an exceptional General Manager. Kudo's to you!

MDelacruz

Kevin you truly rock at your job! the attention Ive received speak volumes in me being a return customer if needed be. Thank you for making my storage and truck rental service awesome!! to the entire crew, you deserve a THUMBS UP!! for all your work!

Denman James

The service was quick, polite and efficient. The van I rented was very clean and all of the small dings were properly documented before I left the lot. I'd rent there again.

Hilary Bezona

I had a problem at the East Hartford Darlin st location- made a reservation 3 days prior- went to pick it up and they said they had no idea what I was talking about, despite my proof and reservation number. Went over here and they were SOOOO nice, got me right into something equivalent, were very helpful. This is probably the best one in the area, so just go here.

Mobility Works

Kevin Skeete Store #794059 - Supreme Service Just received supreme customer service from this facility; the Rep. (Kevin Skeete) was patient, knowledgeable and efficient in his assistance. I will look to use this facility to support other product / service needs as they arise! Great job guys!

Brewse Monier-Williams

I rent at U-haul locations all across the Northeast - these guys are great. They will go out of their way to make sure the equipment is right. As for what the other reviewer said - I think she got back what she gave.

FearLess SunKissedCaramel

It's almost always packed!! Employees act ghetto sometimes, and the girls have attitude problems. And don't be two to three days late on ur storage payment, cause they put a double lock on it, I'd see if 10 days went by, but no.

Ashutosh Ahuja

Always have inventory in hand and they honor the reservations unlike one in West Hartford. I had forgotten to return the dolly and they even let to keep it for 2 more days without charging anything extra..

M6beam Perez

Called and spoke with a very professional rep she broke down to me the charges I would be expecting and made sure of explaining the deposit. Thank you for such a easy experience.

Thomas C

It's a decent enough place. Would've given less stars, honestly, but the staff is pretty good. Willing to get done what they have to in order to get you what you need.

Michele McD

Had excellent service from Keith-he was professional, courteous, polite & knowledgeable. Lots and lots of vehicles to choose from, easy to get to right off of I84.

Jadea Harris

Capitol Ave UHUAL is literally the best. So personal, so helpful, bilingual, and caring. I will always go to them for a move. Thank you Capitol ave UHUAL!! ❤️

Vidhu

Went to buy shipping boxes. Surprised to see a rush and long wait to just buy boxes. If you are moving u haul does have the best rate for boxes.

Susano Pastrana

Had a hitch installed and didn't take long in a did a great job Associates will very courteous

Greg Overstreet

Kevin called me back a day after i had an issue and took care of my complaint. He obviously takes pride in his branch to reach out and address an issue