Reviews of U-Haul Moving & Storage In The Heights. (Moving Company) in Billings (Montana).

U-Haul Moving & Storage In The Heights

56 Reviews

27 Comments

Moving company

Self-storage facility

1145 Main St, Billings, MT 59105, United States

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Description

Information of U-Haul Moving & Storage In The Heights, Moving company in Billings (Montana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of U-Haul Moving & Storage In The Heights

mikayla sterr

Was helped by three different people and they all were so amazing! Very friendly and helpful without being so so much you know they're faking it. I felt like I was being helped by real people and it made the experience more enjoyable. I've only gone in a couple times but I've never been dissapointed by my experience. Love this location and will definitely continue using it.

Matt Parry

Service was ok. Price was so expensive. $39 per day was fine. but then 1.09 per mile on top of that was insane.

Angie Obes

Everything and everyone was super!! Thanks guys!! -Angie Whitaker

Derek Evers

Everything was great here. I just wish I had known the furniture blankets were a rental and not a purchase. Oops!

Cheryl Rubino-Herschman

Uhaul is the best place ever ! The guys that work there are very friendly.....very helpful.....and tries their best to please you in every which way ! Thank you all for the best service ever !! I also want to say that Jackson the manager is awesome! He takes pride in what he does! 5 stars for u-haul!

Stephenie West

This UHaul location was the best. The one on Grand Avenue - is run in the worst way possible. I will never recommend that one to anyone.

Lynn Kauffold

Great U-Haul location I love going there whether I'm moving or just hauling a sofa Friendly and helpful staff. Great people around.

Ryan Kautzmann

The individual that checked out the rental and also took the return was excellent. The whole process was smooth and quick. I checked in online prior to taking the rental and was in and out under 5 minutes. Upon returning it, by the time I exited my vehicle after backing the trailer into a parking spot, he already had the trailer nearly disconnected and said the receipt was already being emailed to me. Quick, easy, painless rental process!

Julie Sheffer

The trucks drivers door wouldn't close all the way unless you slammed it super hard. The gas wasn't full, it was barely on the full mark. When I filled it the first time, the dial went up above the full mark. The steering was super loose. The trailer I got for my car was covered in dried mud so badly I had to clean off all the lights just so you could see then and I was flinging mud chunks driving down the freeway for the first several hundred miles. The guy in the store was rude, unhelpful and was not the brightest crayon in the box. He couldn't seem to grasp where I was leaving from and where I was going to, even though it was already in the system as I had ordered everything online Horrible experience. I won't use them again.

Amie Hanson

Their service was phenomenal! We'd use them again in a heartbeat (if we hadn't moved out of state).

S S

Heights manager was very helpful with our trailer plug. Very pleased with the service from them. Thank you..

Armando Garcia Luna

Great Costumer service, Great equipment, make the process fast and easy. Thank you so much.

Dezi Gacha

Jackson and his staff are always friendly an helpful

David A

Had heard a couple of negatives on this particular dealer, but had a totally positive drop off after a cross country run 4/18/21. The truck had a couple of items (turn signal/marker light malfunction, wiper blades), and the crew took the truck in and actually looked into those items (a first for any drop off). It was raining and we had to wait for a cab. They invited us to wait inside, and hailed an Uber for us since the cab would be almost an hour! And of course offered help in getting another needed reservation in the coming week. I'd recommend and visit them again. The truck was clean though I really cannot stand those V10 engines.

JimmyG

Best uhaul location I've ever seen. Employees work hard but are stretched too thin

Jacie Fields

The business I work for utilizes their services several times a year. They are always friendly and fast with checking on a specific vehicle for us. They have provided vehicles on short notice before. We've never had a dispute over the correct charge for fuel or damage that was preexisting.

Beatrice

These guys really do try hard to please. Storage is very secure with every unit having its own alarm! Is that even a thing? Makes me sure this is the place to store my mothers goods before the rest of the family is done going through them.

Daniel Redd

They go out of their way to help. David is pretty awesome and the rest of the staff is on point.

Teresa Rath

The blankets and 2 wheeler waste space that customers are paying for.

Jeanne Gullett

Very helpful and friendly staff who really try to get you the best deal.

Chris Dykes

Great Experience moving! Staff are very knowledgeable and easy to work with!

Justin West Stanford

Professional and helpful from start to finish. Couldn't ask for more resourceful people to assist with such a stressful time.

Freakin' Awesome

Came in the morning of a blizzard right as they were opening up. There was a lot of snow to move in order to get things going, and the staff was obviously very busy. Ed still took the time to explain to me the differences in hitches and help me find the best one for my needs, he even gave me a discount because I was renting a trailer. I asked him if he had something to test my trailer lights with, thinking he had a handy little tester I could borrow. Although he had no tester without hesitation he trudged through knee deep snow, cleared snow off of a trailer, helped me back my truck up, hooked me up and tested my lights hook up for me. Even though it was a rough morning everybody was smiling. I will definitely return.