Reviews of Triumph of Westchester. (Motorcycle Shop) in Yonkers (New York).
Triumph of Westchester
120 E Main St, Elmsford, NY 10523, United States
Description
Information of Triumph of Westchester, Motorcycle shop in Yonkers (New York)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Triumph of Westchester
Sunday
Closed
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
11 am–8 pm
Friday
9 am–6 pm
Saturday
9 am–5 pm
Popular times
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Reviews of Triumph of Westchester
William H
Absolutely amazing place, and amazing people. Really nice and laid back. Very friendly and helpful. Much thanks to PATRICK, Whom is the one I corresponded with, I was always calling asking many questions etc, he was always very straightforward and answered all my questions. I had a Yamaha R1 I was looking to use as trade, which I ultimately did. Got me a 2022 Rocket 3R.
Very happy with my new purchase, very happy with my salesman Patrick, Thank you for a great experience and trade/buying transaction. I must also mention that EVERYONE there is very nice and professional as well, finance and general manager. Highly recommend you go check this place out, ask for Patrick, he will take care of you. Again thank you Triumph of Westchester.
Salvatore Nicosia
After dealing with another Triumph dealer that always gave me headaches… I came here to Triumph of Westchester where Patrick made everything as easy as possible and actually has knowledge about the bikes he is selling… This dealer is a little out of the way for me but after my experience buying a new tiger 660 from them I will always be coming back.
PJ was also a great guy and made the financial side of things a piece of cake. Great team here at this dealer 100% recommend.
Christopher Hernandez
This review is for sales:
Patrick Fitzgerald was an absolute pleasure to do business with, and I'll be going back to him for all things Triumph.
I purchased both a Triumph Bobber and a Triumph Street Triple. On both occasions, Patrick was able to beat Triumph Nassau, Triumph Brooklyn, Motorcycle Mall, and Cross County with minimal fuss. He was respectful, level-headed, easy and punctual. The buying experience was extraordinarily efficient and professional. Shout out to PJ as well for handling the paperwork so proficiently.
I'll be back for a Tiger 900 very soon.
William Schlesinger
Just picked up my triumph Bonneville yesterday. After speaking with a number of dealers who are wheeling and dealing and playing all sorts of games I got straight to the point with PJ. Told him all the information on the phone. Within one hour he gave me a price and they stuck to it exactly when I arrived a day later to trade in my bike. Initially I met Patrick who is friendly professional knowledgeable and extremely pleasant to work with. I then met with PJ who took care of all the paperwork and other details. The process was smooth quick and hassle free. The dealership itself has every triumph bike accessory and clothing item you can wish for. It’s a fantastic place. Not the closest to my house but well worth the trip! Skip the other dealers and head straight to Westchester. You will not be sorry.
Brandon Field
This is my second review of Triumph of Westchester but Google only allows one.
Second review: Patrick, PJ, Bruce and the rest of the team were so great the first time around that I am back for my second bike. After enjoying my Bonneville Speedmaster, I decided to upgrade to the Rocket 3 GT. Amazing customer service, straight forward and honest, and helpful on making my trade quick and easy. Patrick went as far as taking me on a post-purchase ride to show me some great roads around Westchester and the capabilities of this awesome bike. Can’t recommend this bike or the team enough. If I could, I’d give them a second 5-star rating!
First review: Excellent customer service, friendly and informative staff, easy buying experience.
Miguel Arias
Since day one, Triumph of Westchester has done everything they can to make sure I feel at home. They take great care of me and are always extremely accommodating. Most importantly, they listen to my needs and always deliver! Our relationship goes back to 2020, when Patrick and PJ sold me my first Triumph Street Triple R. Fast forward two year, and they now helped me attain a piece of Triumph History! A Triumph Daytona 765. Patrick and PJ made the purchase easy, simple, and smooth. I vouch for Triumph of Westchester and encourage everyone to visit and buy a Triumph.
Patrick, PJ, and all who work at Triumph of Westchester, thank you! I will be back soon.
Anthony Colasacco
Nothing short of a perfect experience. The folks at Triumph of Westchester are knowledgeable, kind, friendly, patient, and accommodating. What more could you want from a motorcycle dealership? Patrick is truly a class act, making my first new bike buying experience an absolute pleasure. I’ve shopped around and can say that the folks here are the best of the best. Thanks again Triumph of Westchester, you guys are awesome!
John Diangelo
5/5 stars, 10/10 points, the bees knees, the cats pajamas! If you are looking to have the best experience possible buying a motorcycle, look no further than Triumph of Westchester. From the showroom, to the organized accessories, friendly staff, and hell, even to the landscaping out front, everything was superb. My salesman Patrick lives for Triumph as indicated by his rad Triumph tattoo on his forearm. He was an absolute gentleman, and worked so hard with my insurance company for hours to make sure everything was correct and I would be able to take my dream bike home that day. Each question I asked was met with patience and clarity no matter how dumb it was, and he seemed genuinely interested in ensuring I knew everything I could in order to make an informed decision. When, not if, I find myself in the market for another motorcycle, it will be a Triumph, and it will be from Westchester.
Leila De Jesus-Aqui
We only have good things to say for the people over at triumph westchester- Patrick, PJ and ____ (delivery guy sorry forgot his name). Patrick was very accomodating in answering our questions in person, email and over the phone. He patiently worked with our lender for more than four hours while we were at the lender’s place. We never felt the pressure in getting the bike neither the service plan while at the dealership. They even gave us a lower financing rate compared to our lender. We like the experience that even if we have to cross the hudson river from NJ and paud the pricey toll and gas we decided to get the bike from them. There was one closer to us but who could resist the awesome professionalism of Triumph Westchester? Thank you!
Erwin Almanzar
I’m a 52yr old avid motorcyclist riding for 29 yrs. Over the years I’ve been fortunate to owned many types of motorcycles except for Triumph. In recent years Triumph's have always been on my radar but pulling the trigger seemed elusive until the new TRIDENT 🔱. Now that I’m a proud owner, I kick myself saying “why did i wait so long”. My entire buying experience was first rate, starting with Patrick who knew my story and was cheering 📣 for me with the same enthusiasm to join the TOW FAMILY. Ralphy who accepted my trade with out blinking. PJ who made the purchase process a simple and enjoyable transaction. The bike itself is the star ⭐️ , which I’ve been able to squeeze in some rides since recently purchasing on Black Friday. Now I’m super excited for 2022 as it’s off to a great start with my Trident 🔱 waiting for spring weather. Thanks 🙏 to all at TOW!
Ryan Nava
I just had an absolutely positive experience purchasing my 2022 Triumph Street Twin from Triumph of Westchester.
Totally smooth and straight forward process trading in my old bike, applying for financing, test-driving the new ride, and signing the paper work. Up front, honest, professionals.
Huge shoutout to Patrick F for first recommending the Street Twin to me, for answering a mountain of questions, and ultimately getting me on the bike.
I also want to give special thanks to PJ for facilitating the paperwork/signing, Raf for also answering a ton of questions and holding me up on a few bikes, and Bruce for making the Test Drive happen. Thanks again for everything!
Highly Recommended. Buy you next bike here.
-Ryan Nava
Anthony Ruiz
Went this past Saturday April 30th not expecting to do anything other than test ride the Thruxton RS and decide later. Patrick was awesome to deal with and the entire experience was great including dealing with Rafal on optional accessories. Great experience and great test ride, traded my previous bike and rode home same day. No regrets and would recommend this Triumph team to anyone.
Antonio Lugo
I searched for Triumph dealers near me and decided to go to Triumph of Westchester. It was the best decision I made. Patrick Fitzgerald was my salesman and he answered and explained everything I needed to know and then some. At no time did I feel any pressure to buy anything and that helped when it came time for me to make my decision on buying my bike. PJ made the paperwork simple and easy, he explained everything step by step all the way thru to the end. I highly recommend Triumph of Westchester to all interested in buying a motorcycle. The staff is friendly, professional and knowledgeable. Thank you Patrick, PJ and the rest of the staff for such a pleasant buying experience.
Sven Herrmann
I've been a client for 2 years: First I bought a Street Twin and yesterday I upgraded and traded it for a T120.
There is an obvious reason I keep coming back to ToW -not only to the showroom but to service my bike as well- and this is because of the entire team at Triumph of Westchester. No, the place may not seem as hip as Brooklyn, but the people here are just awesome.
Patrick will really go out his way to help, regardless of it ending in a sale or not. This time he literally spent hours (5 to be exact) on the phone trying to help me get the best insurance possible. If it were to me, I'd give him a raise plus bonus: he deserves it.
Then there's Raph who really knows his business and is always willing to give me a good discount and finally PJ, with whom it is an absolute pleasure of just talking. It is refreshing to find people who are in love with music -and Dachshund dogs! - just as myself.
Lastly, the guys behind the scenes, the mechanics in the shop backdoors: they are not only also awesome at their work but fun and always cheerful. They've also proved to go beyond their paycheck to help.
So yeah, I give them all 5 well deserved stars. 6 to Patrick.
Damian Santucci
I have now purchased my second bike from Triumph of Westchester, and everything about the experience is top notch. The knowledge, inventory, ease of trade in and purchase, etc...
Patrick has sold me both bikes, and spends all the time needed to give the best experience. I love my new Tiger, and am already looking forward to the next one.
Ruben Escano Jr
Triumph of Westchester is the place to go and buy a motorcycle. I was treated courteously and respectfully, and Bruce made everything easy for me. From the discussion on finding a first motorcycle to the test ride, everything went smoothly. Unfortunately, i was unable to complete the purchase due to the policy of not accepting credit cards for the entire payment, but if my circumstances change in the future, i will consider Triumph of Westchester first.
*review update*
My circumstances changed and i decided to go back to Triumph of Westchester. The deal was made but right before i went in to pick up the bike, i was told that the engine was bad and that they could not sell the bike to me. I appreciated the honesty and appreciate them not throwing a headache onto me. In the end i ended up with a used Street Twin; i rode 35 miles that day and loved every second of it. Will definitely come back in a season or two for a Thruxton!
Ashton Sax
Best motorcycle purchasing experience I've had to date. Easily my new favorite dealership for everything triumph! Patrick was extremely knowledgeable and accommodating.
Bruce was able to help out with getting all of my custom parts installed on the bike all within 2 hours of purchase, and PJ ensured the entire process was smooth from start to finish.
This entire dealership screams "class", if you're close by (or even far away), this is the dealer you should be going to for all things triumph.
Claudio N
I rarely write reviews but I feel compelled to write one about my recent experience at Triumph of Westchester. I can describe the experience in three words: professionalism, integrity and pleasant. I visited a few other dealerships, mostly due to a closer distance from where I live, before I ended up in the Triumph of Westchester. I recommend anyone looking to purchase a motorcycle to visit this location and not waste your time with other dealerships. The trip It's totally worth it. PJ and Patrick were excellent through the process and made the experience of purchasing the bike pleasant and painless. They gave me the price over the phone and they stuck to it, something very rare with car or motorcycle dealers. As long as I will be riding Triumphs and live in the tri-state area, Triumphs of Westchester will be my dealership for all of my future purchases. Thank you guys!
Aleksandar Bulajic
Triumph of Westchester is a top notch dealership. I’ve had a an excellent buying experience thanks to the entire team. Special thanx to Patrick Fitzgerald who from our first contact did an excellent job to create a smooth, friendly, and professional environment, and to P.J. who made the paperwork part easy and painless. To be continued…
Benjamin Espinosa
So I decided to purchase a street triple rs. Seeing that this was the most nearest dealer I decided to make my purchase with them. First and foremost the staff is super friendly and very knowledgeable. They can answer any and all of your questions and at no point do they ever rush you to make a purchase. My sales man was Bruce, stand up straight forward guy that knows his stuff. He's very patient and helps you through every step of the process. I was really glad to have had him as my salesman and would highly recommend him. PJ Mandfield handled all the paperwork and boy it was a very smooth process and before you know it we had agreed on terms that I was very happy with and I had keys in my hand ready to go. He is also super transparent and helps you get what's best for you while still making you knowledgeable on what's available as per warrenty etc etc, and never pushing anything on you. I'd highly recommend this dealership and give it a full 5 stars. Thank you agian guys.
Jeremy Lebled
I can't begin to describe how wonderful of an experience it was to purchase my first bike from Triumph of Westchester. I am someone who does not like to be pressured into making a big purchase decision on the spot like many salesmen try and make you do. I like to think about it for a little. I visited Patrick about 3 times before I made my final decision. Every time he was extremely kind, he never made me feel rushed or that I was bothering him/wasting his time, he did not try to pressure me into making a decision and gave me his honest advice and guidance every time. Which made my purchase a no brainer and such a pleasant/stress free experience. I can't thank you enough Patrick! Also big thanks to Bruce, PJ, Raf for the advice and help as well. If you're looking for a bike. There is no better place, go talk to these guys and you'll be set up right!
Michael Cam
I just bought my first bike from Triumph of Westchester. What an amazing experience! Patrick treated me like we've been friends for years. PJ did all the closing paperwork for the sale. Between both of them they were extremely knowledgeable and made the whole process seamless. I will definitely remember this wonderful moment in my life and Patrick and PJ for treating me like family. Thank you guys! And thank you Triumph of Westchester!
jeffrey gaynor
Traded my 2010 Thruxton yesterday for a 2023 Speedmaster. A pleasure dealing with Patrick, Rafael and all the guys at Triumph of Westchester...and...love the bike! Could not be happier...
Matt P
First motorcycle dealership experience and they were awesome about it! Patrick was very helpful and the whole process was very smooth. Highly recommend paying them a visit, could not be more pleased.
Jillian Mueller
My husband and I just bought a 2022 Street Twin Gold Line last night. Everyone at the dealership was fantastic and the bike is amazing!!! Patrick is the best and bent over backwards to make everything perfect even when I changed my mind and decided to go with the Gold Line at the last minute. They are top notch in every way!
Robert Pascual
TRIUMPH OF WESTCHESTER had made my purchase experience pleasurable! Patrick in sales made me very comfortable in choosing the right bike. Bruce in the gear department was very knowledgeable in selecting the right helmet for my needs. Manager PJ had made the paperwork flawless! And Rafael made it easy for me in setting up my Bluetooth enabled helmet, awesome! The whole team are top notch!
Daniel Moore
Bought my first bike from Triumph of Westchester. Fantastic experience. Patrick and PJ were great to work with. Answered tons of questions and helped me find the right solution for what I was looking for.
Michael Helmer Lund
Got my Triumph Bonneville from Triumph of Westchester. It was a fantastic experience. Patrick was so helpful and straight forward. I also tried the RE Interceptor and I got balanced and honest advice but picked the Bonnie at the end. PJ was also very helpful. Thank you all.
Victor Sedaka
Great motorcycle buying experience!!! I must say, having a united staff like this dealer has makes all the difference in giving a buyer the "feel good" vibe ! Right away I knew I was dealing with all motorcyclists with the entire team and to me that is very important when buying a bike. Patrick, who I worked with, knew his trade and knew it well! He was able to answer every question I had about a preowned bike. He was so knowledgeable you would think he remembered the entire owner's manual. Net net, great dealership, great people and great experience. I am a future customer, that's for sure!
Russell
I purchased my second bike from Triumph of Westchester today. These guys are real pros. The whole team is friendly and on it. This shop has a great dynamic. I showed up out of the blue and they had me out on a test ride within minutes. I took home my new Speed Twin shortly after. I live much closer to another Triumph dealership, but this team has earned my repeat business.
Emilio Gonzalez
Patrick just knows how to talk! Went in to just look around and to my luck he had a 2017 thruxton 1200 in british racing green. Lets just say I ended up walking out with it! Patrick made the whole process easy and quick! Awesome place and great people!
Eli Brady
I’ve been riding for around 20 years and it’s really refreshing to find a dealer that focus on the customer experience. Thank you Triumph of Westchester for providing me such experience when purchasing my T120 Black! From showing me the bike, taking me for the different financial options and the nice parts you installed on the bike! Great staff!!! Patrick, PJ and the parts tram!!
Jose Almejo
Triumph of Westchester is truly one of the most exceptional dealerships I’ve visited. I was interested in a 2019 Speed Twin and had a trade-in I was looking to get appraised. I spoke with Raf that helped me get a very fair appraisal on my current bike. From there I worked with an amazing sales rep, Patrick. He helped me with a deal over the phone and within a day, we scheduled delivery. He prepped all paperwork prior to my visit which made everything incredibly easy. When I got to the dealership, most of my time was spent with PJ - another amazing resource at the dealership. PJ walked me through my finance details and outlined everything there was to know about maintenance and extended warranties. Patrick finalized delivery with a complete overview of the bike and answered all the questions I had for him. If he couldn’t answer, he made sure to find someone that could which made everything go smoothly. I couldn’t be happier with my purchase and new relationships at Triumph of Westchester. Looking forward to the long road ahead!
Helen West
My Better Half Ken bought this 2018 Speedmaster last week and I have had the truly great experience of being with a very satisfied man. He praised the shop, dealership and friendliness of all personnel especially salesman Patrick. I followed him home (80 miles) after he bought it and even though it was 27 degrees out he was all smiles. This is his third Triumph and his only regret is that he had to sell his first one. He loves the dependability, comfort and handling.
Jonathan Springer
I bought my 2017 Bonneville T100 Black from these guys and couldn't be happier. Extremely easy process and no issues at all. Came back for 1st service and again, everything was super smooth and easy. Will definitely go back for any service needs and when I'm ready, for another Triumph..!
Glenn Fisher
I highly recommend Triumph of Westchester where I bought my 2017 Street Triple R. Les, Ben and Peter were excellent to work with, you can tell they are true motorcycle enthusiasts. Les handled the paperwork and issues with my credit union very efficiently and Peter was extremely knowledgeable about the bike and the parts I wanted. They set up the bike and delivered it very quickly. I will use them again for service and future purchases.
Rising Dragon Tattoos
I just finished buying my second Triumph from these guys, and as per usual, they made the experience butter smooth.
This is really the only place to buy a Triumph in the NYC metro area, but they still earn your patronage with smart salesmanship, direction and advice.
Rumor is they will be expanding soon on Route 119, so their small showroom space will no longer be an issue.
They've made dealer of the country 3 years in a row selling over 200 bikes last year! That's simply amazing!
They also have one of the best selections of pre-owned bikes I've ever seen on a dealer website. Absolutely worth checking out!
Your humble Triumph rider,
- DarrentheDude
Philip Korologos
Couldn't be happier. My customized Bonneville T100 rides as good as it looks, and the process from walking in the front door and saying hi to Patrick, to ordering special accessories, to signing the paperwork, and driving off was just as smooth. No pressure (other than the desirability of owning at least one of, if not all, the bikes in the store!) and a friendly, approachable team that worked together seamlessly to order, install, and deliver a great bike. Gotta go now, back for another ride!
Garnett
Lots of great selection of used and new bikes. Their prices on used bikes are good. But in terms of new bikes, they're a little on the high side. Interest rates for their bikes aren't too bad either, but keep on eye on the term on the loan. 66 months is too long for any loan, unless it's a house.
Giuseppe Paleologo
This is a premium dealer. They quoted an excessive price for a Triumph Speed Twin and I did not purse it further, but they called me back with a lower acceptable price and we had a deal. The bike was delivered a little late -- not their fault, even if.. they had told me it had been delivered one week earlier (their fault..). But overall the sale experience was excellent, and the service department is really knowledgeable. You get what you pay for.
Rafael Santana Jr.
After being recommend by my brother @migs_world, I just had to see for myself what Triumph of Westchester has to offer. Patrick and PJ made my experience fast, easy, and hassle free. Walked away with my new 2022 Street Triple RS a happy customer. Totally recommend Triumph of Westchester and know that I will be going back for all my Triumph related needs. Thanks again Triumph of Westchester!
Nike Evans
Patrick Great! Whole staff great, PJ financing great. I suprised my husband for his 60th bday, and bought him a bike. It was such a great experience I plan to buy myself one in the summer.
Laura Goldberg
The service I receive at the dealership is more than five stars. Never in my life have I had such excellent service from any dealer be it motorcycle or car. Raphael never gets tired of my questions or requests and Patrick and PJ are always there when he is busy. They are an outstanding team!
Paul Joseph Niebling
I purchased a 2020 rocket 3r,Patrick was my salesman,he put max effort in to make this purchase possible for me by getting me top dollar for my trade in. Any time i needed to call and discuss terms or had questions about anything he was available,or called me back promptly and he got right on it.Great guy!
Before the purchase I needed to make sure we could eliminate stock rear fender,relocate indicator lights and find a suitable license plate bracket.That’s where Raf from the service dept came to bat.Raf went over everything with me answered all my questions ,addressed any concerns and thanks to Raf and service dept my bike looks awesome.I picked my bike up at my convenience ,all work completed.The whole staff at triumph of Westchester was helpful and available its a great place to buy a bike The Rocket 3r is the best bike Ive ever owned its an expensive bike but worth every penny.
Andy Gorstein
It's extremely obvious that these fellas care about what they do. From service to sales, they are passionate about what they do.
Les made the sale of my Triumph Bobber a painless, effortless process. A truly great experience.
Keep doing what your doing!
Avinash Soogrim
Triumph of Westchester is a great establishment. I worked with Patrick and he made the entire process easy and painless. He was friendly, knowledgeable and very easy to work with. Everything was handled ahead of time so when I arrived it was a quick process to complete the paperwork and get on the bike as soon as possible. I’ve been to a lot of dealerships and this is one of the best ones. Definitely worth the trip from Jersey. Will be back for future purchases and would highly recommend.
David Zavlanov
Working with Patrick at Triumph Westchester was an amazing experience! As a business owner I give honesty and transparency to my clients and that is exactly what I got from Steve. Do not get hit over the head because you want to go to your local dealer. Take the drive to see Patrick and he will take care of you!
Brett Booker
Good to a point.
I can't fault these guys for getting me on a bike I love, dealing with test rides and changes of heart. Their "prior to sales" service was excellent and communication was great over the phone. (emails get ignored and emails don't get sent out). I now sit happily aboard a 2020 Triumph Scrambler 1200 XC. Communication once I was out the door has been less than impressive though. Firstly, the night I picked up the bike the key fob failed and I had to go through the routine of finding the "hot spot" so I could restart the bike. You would think for a bike that out the door was $12,000 + the dealer would've put a new battery in the fob. Secondly, when I followed up this issue with an email outlining a few requests I had regarding paperwork and parts, I heard nothing back. After a week had gone by I called and some of the answers to my questions were provided over the phone. Others were left with "I'll find that out and get back to you" (price of new keys, service records etc). It's now been nearly 2 weeks and I have not heard back with any follow up. Pre-sales service excellent, after sales service, questionable.
Mohammed Islam
Great customer service. We purchased 2 motorbikes from this place. All around great. Dealt with Patrick, he was very helpful with the entire buying process and finance. Promised delivery was on time. I’ll recommend anyone in New York looking to purchase a Triumph motorcycle to go to Triumph Westchester.
Julio Pujols
This place (Triumph Of Westchester) is awesome!!! The dealer is extremely nice, super clean and well stocked.
Patrick can't say enough great things about him. I had an Exceptional experience with from my first phone till the day I road off on my new Thruxton. From the minute I walked in the door, Patrick welcomed me and made me right at home. We started talking about my new bike, which of course he was very knowledgeable about. He informed me about the bike from front to back, no stone unturned. He was very thorough which left little or no questions from my end. Once I was done with my paperwork we went outside where we went over the functions on my new bike. People like Patrick make amazing things happens there. The transaction was seamless thanks to PJ as well who generated all the paperwork and was very transparent and detailed about what every dollar was used for.
Great Teamwork Guys
Aris Hamparsumyan
Rafal & Corey are the BEST!!!
Let me start by saying I am not typically one to leave a review, and that this review is wholly my own opinion and I was never incentivized or asked even to leave a review. This said I cannot stress enough how amicable and helpful the people at Triumph of Westchester were, and how efficient and convenient they made my trade-in process.
I've owned a Daytona 675R for about four years and was looking for a more street-friendly alternative. I saw a Street Triple R on their site and decided I loved the Dayton's set up so much I would be dumb not to capitalize on the trade immediately. Dealership owner Rafal Bassendowski made me feel as though he was genuinely interested in helping me obtain the bike and ultimately made me a trade-in offer I couldn't refuse.
Equally as helpful was Corey Albright, who made sure my new Street Triple was ready to go when I came in and picked it up, making sure some of the adaptable parts from my Daytona were adequately fitted to my new ST - free of charge.
Ultimately, my experience at Triumph of Westchester can be summarized in three words: friendly, professional, and most importantly recommendable. If you are in the market for a new bike or want to trade-in your current one for something new, PLEASE look no further than Triumph of Westchester... Seriously.
Dennis Santos
Great experience purchasing a new bike! I found a bike online and called up, Corey Albright answered my call and discussed the motorcycle with me. I went in that afternoon and loved the bike and put a deposit down. A couple days later I showed up with the balance and Corey has the bike ready for me, fueled up and ready to rock. Couldn’t have been an easier process and Corey was fun to work with and despite looking very young, he is super knowledgeable about bikes and was great throughout the process! I would absolutely go back to TofW and definitely recommend Corey to work with.
gaspar martinez
Just got my 2022 Bobber from this dealership. All in all was a pleasnt experience. Patrick and PJ both made the process very enjoyable, made me feel at ease, enjoyed a couple laughs and very knowledgeable. This is my first bike and they welcomed me with open arms into the Truimph family. By far the best experience and I highly recommend this spot.
J T
The is the best motorcycle dealership by far. Lovely space, great professional people and awesome service. Recently purchased a bike and worked with Patrick (lovely genuine guy who actually knows the product and is very friendly). It was a seamless professional experience from start to end. The process was completely transparent and filling out the paperwork with PJ was super quick.
This place makes it very hard to not continue to buy Triumph’s in the future. 5⭐️‘s!
John The Gaptist
I have purchased so many motorcycles and cars over the past 34 years and my experience at this dealership is right up there at the top. Patrick was outstanding with his product knowledge and was zero pressure handling the sales end. PJ got the all the paperwork done quickly and efficiently and never tried to push any additional products and took the time to explain the various service packages and warranties available if we were interested with zero pressure. Raff got us a fair trade in value, got things transferred off my bike to the new one at no cost, and has me set up for install for an accessory I purchased at my 600 mile service. Nice showroom, great staff and great purchasing experience.
John & Dawn G
2022 Triumph Rocket 3 GT Triple Black Edition
Michael Alterio
Purchased my first Triumph here today and I could not have asked for a better experience. Patrick was my salesman and he was awesome to work with. He took the time to go over the features and specs of the bikes I was interested in, as well as getting the insurance, etc. set up once I picked out the bike I wanted. Happy I made the drive over from CT, I would highly recommend a friend or family member that's interested in a Triumph to come here and check out the selection of bikes.
Paul Kiesler
I've owned a Triumph for 3 years and have worked with 4 Triumph dealerships to purchase or maintain the bike. Triumph of Westchester is the best of these by far! I recently had my bike serviced and while I was there I decided to trade it in & get a new ride. Patrick helped me out and I was on the road the next day when I went for the test ride. He is super friendly and very knowledgable. Mr Finance (PJ) was great too! I also want to say that the owner and the service department are awesome. They gave me a fair price on my trade in and even credited the annual maintenance work I had done that day on the trade in. The service team moved over my gear from the trade in to the new bike & are super friendly. Honestly, these guys are the best game on the East Coast and I won't go anywhere else ever!!
Sideroader
I recently purchased a used 2020 Triumph Bonneville T120 from this dealership and had a very positive experience. Two years ago I contacted Patrick, one of their associates, about a different bike, but didn't proceed with the purchase. When I called again recently to inquire about the bike I did end up purchasing, Patrick remembered me! His service was highly competent and professional throughout the purchasing process. The dealer even restored the original peashooter exhaust pipes on the bike (my preference) at no extra charge. PJ, another associate, was also very helpful handling the paperwork. If you want a Triumph in or near New England, I say there's no better place to go.
Shannon Bradley
Thanks to the team at Triumph of Westchester our experience with purchasing our new Triumph was seamless. After having a not so great experience at a local dealer in CT, when calling Triumph of Westchester, Patrick’s customer service immediately stood out. He had wonderful customer service and made our entire purchase incredibly smooth. Patrick worked with PJ to have all of our paperwork prepared upon arrival, being conscious of our time, and making sure the purchase process was nothing short of an enjoyable experience. We truly appreciate the customer service this team has, especially Patrick!
William Jeffrey
I recently purchased my first Triumph bike here. I cannot recommend this shop and the team here highly enough. From my and my brother's first visit, they were friendly, helpful, and professional. Patrick, Raf, and PJ both made the purchase process a pleasure. Very upfront and sincerely solicitous. Could not have been handled better from my perspective. I would return here both for their level of knowledge/expertise with their machines, and for how they build relationships with their customers. Look forward to getting my new bike serviced here moving forward. Thank you Patrick, PJ, and Raf for everything!
Benjamin Loveland
Triumph of Westchester is a total class act. They are knowledgeable, patient and super helpful during the discovery and buying process. I just picked up my perfect Street Scrambler and can't recommend them enough. Patrick and PJ were both incredibly welcoming, knowledgeable and never pushy. Top notch team - keep up the good work.
Peter Goldberg
I had a great experience at Triumph. My sales rep Patrick was a pleasure to work with. There was no pressure, no hype, just a knowledgeable person there to help. I would give the dealership and Patrick more stars if I could.
Dan S.
I just purchased my second bike with Triumph of Westchester. Both the sales and service experience have been amazing. Raf, PJ, Patrick, Paul and the team are top notch and great to work with.
Jason Camilleri
5 stars go to the Triumph Westchester! The guys there made my first motorcycle purchase experience so easy and memorable, especially Patrick & PJ who explained everything in detail with so much patience! Patrick helped me understand what kind of bike I need and what really suits me! These guys aren’t just salesmen but are really passionate motorcycle riders!
Mihir Patel (Mihir U There)
Triumph of Triumphs - this is my 2nd Triumph but first at Triumph of Westchester - best move I’ve made, these guys were straight forward and VERY transparent- Patrick was my Salesguy and PJ was my finance manager - it was very seamless and easy as 1-2–765... Pat gave me a quick run down - the quick Ins and outs in order for me to take my Queen home... if you want a place to do business with ppl that care - this is the place!!!
Kris DeFilippis
Amazing experience buying a new motorcycle at Triumph of Westchester! This is the place to buy your new or used motorcycle! The entire process was extremely quick and Patrick, my salesman, was top-notch. He answered all of my questions with patience and grace, no matter how seemingly silly. He is knowledgable, personable, and honest. Same went for PJ in finance! I’m looking forward to our continued Triumph partnership!
Van Hall
I recently purchased a Ducati Diavel from Triumph of Westchester. I live in VA Beach so the logistics associated with the purchase/pickup had to be made long distance. During the initial phases of the deal I worked with Patrick to get everything in order. Upon arrival at the dealership the bike was fully serviced, complete with new tires (at their expense) and Patrick and PJ expediated the process to allow me to get back on the road to VA quickly. I couldn't be happier with the amicability and professionalism of Triumph for Westchester, especially Patrick and PJ. A top-shelf dealership, I only wish I lived closer! Van Hall .
Robert Davis
I had a wonderful experience purchasing my new 2020 Triumph Speed Triple S from Triumph of West Chester. What a terrific dealership!! I worked with Bruce Yarosh who was wonderful to deal with. He made the process very easy. I made the trip from Philly and it was worth it. Love my new Triumph, and I will definitely be purchasing more Triumphs from them in the future. Five stars, and I would give them more if I could!
Trevor Kranz
I never thought I would rave about an experience at a dealership, but this place is awesome. I've bought both my current bikes here and do all services on both of them here as well, and everytime I leave, I leave happy. There isn't a member of the staff that I could say anything but great things about, all of them are extremely helpful, and everytime I get a bill, I always expect it to be more than it is. My first bike I shopped around a great deal and landed here not only because the bike, but because the staff. For my second, I didn't have to, came straight here and couldn't be happier.
Chris
Triumph of Westchester rocks! Patrick truly made the whole experience great. He was so knowledgeable about the Tiger and all things Triumph. And didn’t make me feel like an idiot when I asked dumb questions. Each time I enter the shop everyone is friendly and eager to help from sales to finance to parts and service. This dealership is more of a partnership and one that I am so happy I connected with. Thanks for the killer bike, Patrick.
Michael Izzo
Had my Bonnie t100 serviced recently. Patrick and Raf/Raph (disregard my spelling) are fantastic. There was always someone to answer the phone which is something you just do not see these days. Had a multitude of services done. Everything felt and looked amazing. Will be using them again in the future.
Jessie Haus
I brought my Triumph Scrambler home yesterday and couldn’t be happier. This is the second bike I purchased through Patrick and it was another great and effortless experience. I was torn between two great bikes for different reasons but Patrick helped make the decision easier by weighing the pros and cons of each and that knowledge made me confident in my decision. This is the only dealer I’ll ever work with. Big shout out to PJ and Bartek for helping me as well. This is a really good group of guys to help you get into the perfect bike for you and answer all of your questions.
MD Hussain
Top-Notch customer service experience from Patrick, PJ, Ralph and the entire team at Triumph of Westchester. I purchased my very first bike from this dealership. From the moment I walked in, Patrick was truly professional, and extremely helpful throughout this entire process. Not only did Patrick go the extra miles to make sure I get the exact Trident 660 bike I really wanted but he was very easy to communicate with and overall it was just a seamless process working with him. I worked with PJ doing the financing for the bike and I have to say that he is very patient, knowledgeable, helpful walking me through the entire financing process and in answering every questions I had. The entire process with PJ was truly outstanding & quick and I am so glad that I did the financing with him. I was out the door with my new bike in no time. Honestly speaking, this was one of the best experience I have ever had at a dealership. I highly recommend everyone to Triumph of Westchester. I will definitely be back at this dealership for my future purchases and I am looking forward to servicing my bike with them. Thank you Triumph of Westchester for an outstanding experience.
John Vincent Hilario
I purchased a brand-new 2018 Triumph Bonneville T120 Black from Triumph of Westchester. I worked with Ben and Les who were super supportive with my questions. I was going to try to trade in my 1999 Triumph Legend and Les was very respectful in his approach as we had that conversation which showed a ton of character. They walked me through my options and I was able to get a good deal on my bike. The 0% financing for four years is amazing and I felt like a kid in a candy store being able to go in and choose accessories and customs for the bike. Peter who works in the service department was also a great resource for choosing what to do on the bike and picking out accessories. If you're thinking abut getting a Triumph, congratulations: you're in great company. I definitely recommend the guys over at Triumph of Westchester for helping you choose one out.
Andrew Lemchen
These guys are truly top notch. I had been thinking about buying a bike for about 10 years and finally decided to take the plunge. I contacted dealers all over the tri-state. When I told them what I was looking for most laughed at me and said "Try again in the winter". Patrick and the crew at Westchester pulled the bike (exact year, model, and color) out of thin air...IN A WEEK. Within a week it went from a daydream to delivered in my driveway. This place is a not a building full of salesmen. It's a building full of moto enthusiasts and gear heads who know these bikes like the back of their hand, more than that, they know what these machines mean to their customers and it seems they will do anything in their power to share their passion with the rest of us. Hats off to them. Look nowhere else.
Rafael Do Prado
Went here to purchase my first motorcycle and had a great experience. Patrick helped me out with my application and was very responsive over emails and calls. Whole process took about 1 day since I applied for financing online. At the dealership everyone is super friendly and really make you feel like a part of the Triumph family. This is why i opted for Triumph. Great motorcycles and the community is great as well. PJ was awesome in helping me finish up my paperwork. Really cool guy. I also had my bike delivered to my house same day. They are very accommodating. love my Bonneville T100.
Kevin Pohlman
I've been riding motorcycles for over two decades and have purchased and serviced bikes with a number of different dealerships. Triumph of Westchester is by far the best I have been to, hands down. Service department is impeccable (I also have my Indian serviced here), Raf is a pleasure to speak with, PJ in finance easygoing, and Patrick in sales made this whole process seamless. I visited to service my other Triumph and walked out with a new machine - that should say it all. I'll continue to come here for service and definitely for future purchases. This is what I've always wanted from a dealership. Keep it up, folks!
Chris Scola
I was in the market for an Adventure bike after not riding for a few years but didn’t really have a specific model in mind. I looked at a few different dealers and decided to visit Triumph of Westchester since they had a good selection of used bikes from different manufacturers. Patrick spent a lot of time going over their inventory, talking about the pros and cons of each and comparing the bikes. He was very knowledgeable on a range of motorcycles. I finally decided on a Tiger 900 Rally which I am very happy with. My main focus was getting a bike that I could do some light off-roading with and be comfortable riding on 4+ hour trips and the Tiger has come through.
The delivery process was really smooth and Patrick showed me off of the features of the TFT. I had a slight problem with the bike after the first week of riding and they got me in the next day to fix it and took the time to show me how to make the adjustment myself in the future. Overall a great experience!
Justin Naccarato
Outstanding service! Patrick and PJ were very professional. It was refreshing not having to deal with your stereotypical salesmen, they’re just regular laid back guys. I bought a used bike and within a couple hours left with a registered + inspected bike with a fresh oil change. The license plate and insurance transfer from my old bike couldn’t have been easier. Thanks guys!!! Love my bike.
Patrick Withrow
I just picked up my Rocket 3 GT yesterday. Patrick is extremely knowledgeable and friendly. The financing was ready to go and easy to complete. The guys in the shop even helped me strap it down tightly to my trailer for our trip back to Delaware. It was worth the trip. We would definitely do business with Triumph of Westchester again. Thanks again for the pleasant buying experience.
Ofer Pinto
Excellent experience purchasing my pre-owned 2018 Triumph Rocket III last weekend. Patrick was welcoming, professional and with lots of patience. Thank you Patrick!!!
Gordon Perkins
Pat Fitzgerald was awesome to work with. He explained everything, got the entire sale done remotely, and gave me a fantastic run down on the bike. The dealership is filled will extraordinarily knowledgeable staff that assisted me with accessories, gave my dog a bowl of water, and helped me load the bike up. I had a flawless experience at Triumph of Westchester. I will travel the 200 miles to get my next bike from the same place and I highly recommend this dealer. They have a ton of gear, so pad your wallet!!
Matthew Walter
I found a used bike at Triumph of Westchester that I was interested in, and the process from phone call to see if it was available to purchase was quick, smooth, and working with the Patrick and the team was great. I stopped by with very little notice and was able to see the bike, get a test ride, start paperwork, and ride out within two hours while the shop was pretty busy. My family was with me, and they were treated as welcome guests. Great experience, thanks y'all!
Alex Bancu
Just bought a new Triumph from this place a day ago and was very very happy with the experience. Les was very professional and seems like a stand-up guy. We looked at some pricing options together and he came up with something that made sense. He even pushed on his end to get better financing and insurance. Really went above and beyond. At no point did I feel pressured to buy. He also took my old bike as a trade-in for a fair price, so I rode in on an old bike and left with a new one, with the same plates, a couple of hours later. Great process. I’ve also been to a bunch of Triumph dealerships before and 99% of them had a very pretentious vibe. Not here. Everyone was very calm, friendly and down to earth, happy to just talk. Highly recommend!
Patryk Dziudziel
Great dealership with friendly staff. I was happy with the cost of my new motorcycle. As many have said, Patrick did a great job making the purchase experience smooth. Also the guys working the service department are great. Had no issues rescheduling my first 500 miles service and the motorcycle is running great.
Gonzalo Delgado
I purchased my 2017 Triumph Street Twin this past January 2019. When I called Triumph of Westchester to see if they had the bike available, Patrick picked up the phone and immediately connected with me. He was very knowledgeable about the bike. His customer service skills were outstanding. He diligently spoke with the insurance company and got all the paper work squared away. I am extremely happy with the overall client experience. Looking forward to riding back to Triumph of West and saying hi to the entire crew.
jnaz3thirty1
I just bought my first bike today from Patrick. As a total newb, the sales approach was fantastic in terms of knowledge and friendliness. I did not feel uncomfortable at any moment. I felt comfortable asking questions and had an overall good time talking with Patrick as well as PJ. My intentions were to buy a pre owned Street twin but I felt more comfortable on the new Bonneville Bobber and ultimately went ahead with purchasing it. I was never pressured and the guys took the time to crunch numbers and talk shop in assisting me to make a decision. The team was extremely knowledgeable and very down to earth. I look forward to further dealings at this dealership and hope those guys will be there. Great job from team Triumph!
Daniel DeVita
Let me start by saying I bought 3 bikes from Triumph of Westchester this week. I have owned many bikes of all different brands. I was smitten by the Daytona 765 Moto 2 Limited Edition. I met with Patrick Fitzgerald and was blown away by the personnel and the dealership itself. It’s a beautiful facility, clean as a whistle—even the bathroom. Patrick is intelligent, affable, direct, and a consummate professional. I immediately felt I was in trusting hands. After consummating the deal quickly, I met with PJ Mansfield, the finance director. We finished the paperwork quickly and he suggested different warranty and maintenance options. He was never pushy and we chatted more about our rides and motorcycling in general. While there, I fell in love with the Thruxton RS and the Rocket 3 R Black. Two days later I purchased them. The level of finish and detail on Triumphs is class leading and was beyond my expectations. I also had the pleasure of meeting the service manager Rafael Bassendowski, who was extremely knowledgeable and helpful in placing my order for heated grips. In sum, from Patrick to the other personnel, as well as the facility, all are first class. I am glad to see the strides Triumph has made over the last couple of decades in producing world class machines. I am even happier to know they have the personnel to match at Triumph of Westchester. Dan
Michael Gatton
Purchased a beautiful low mileage Tiger 800 during Covid-19 shutdown. Purchase made via email and phone went smoothly. Pickup at the shop also hassle free. Patrick was my salesman and he guided me through the process from start to finish. My brief encounters with the service department showed them to be accessible and friendly - not my experience at a previous (not Triumph) dealership that shall remain unnamed. The bike is awesome so far. I will say if you see their bikes on CycleTrader ignore the "make an offer" banner. At least with this particular bike there was no room whatsoever for bargaining - it's a hot item though. Not sure who is responsible for the "make an offer" pitch but they should knock that down.
UPDATE: Just bought my second bike at ToW after my Tiger 800 was stolen :-( Did not hesitate to return to Triumph of Westchester for the replacement, a brand new Tiger 900 Rally Pro. Patrick is great, very helpful, responsive, no hard salesmanship. PJ in the finance department is knowledgeable and great to work with as well. Service at ToW has always been awesome thanks to Rafael and crew. Thanks y'all!
M Larsen
Triumph dealerships are not located on every corner. Triumph of Westchester was not the closest but after reading the reviews I decided on them. I was not disappointed. Patrick is a knowledgeable and patient salesman. I knew walking in that I wanted a Speedmaster or if that didn’t feel right a T120. After sitting on both I felt I could go with either ( I am 6 ft). My concern was the forward positioning of the Speedmaster. I had never ridden a forward. The solution was a test ride and was was sold. Patrick and the rest of the staff made this an extremely wonderful buying experience.
Yevgeniy Yankovskiy
I was looking to upgrade my motorcycle and settled on a Triumph Street Triple. I inquired online and Patrick got in touch with me the next day!!! He gave me some preliminary pricing on the phone without being pushy. Scheduled a time for the next day to come see the bike and test ride it! Came back today to finalize paperwork with PJ the finance guy, also awesome. Everyone in the store is friendly and knowledgeable very easy process will highly recommend and go back there in the future!
Joe Marsigliano
I just purchased a 2019 Triumph Street Twin from your dealership and could not have been treated better. It was the first time I purchased a new bike and had lot of questions and concerns. I worked with Patrick Fitgerald who was great - informative, patient, and very customer oriented. PJ and Raff were great too.
Thanks for a great overall customer service experience. I was pretty much already sold on the bike but Patrick and the team made the purchase decision much easier.
tsm427
I purchased my Triumph speed triple 1200 rs on Saturday. I traded my old bike in and it the process was flawless. Patrick, Pj and the rest of the staff were very friendly and knowledgeable. If your looking to purchase a new bike or parts I highly recommend them.
Dylan Maloney
Can't say enough about Les and the fantastic Triumph of Westchester staff. My family are constant visitors of the store, especially the extensive used inventory, and everybody in-store emits a very laid back and welcoming environment. There is no pressure on you and all employees are extremely knowledgeable about everything in stock.
Les was fantastic and extremely accommodating for us. My brother and I are fairly new riders and Les helped us out with getting two used motorcycles. He accepted a trade-in and gave us a deal we could not turn down. Can't forget to mention that we got free service thrown in on them as well! Triumph of Westchester is more than a dealership. They truly make you feel welcome, like family, as opposed to just a customer.
Overall the best experience at any dealership. Triumph of Westchester also has an annual food drive and group ride! We will undoubtedly be back soon for all of our future bikes!
-Bill, Dylan, and Max
rich levine
I just purchased a 2018 T120 from Triumph of Westchester and could not of had a better experience. Bruce my sales person was extremely knowledgeable about the different models and spent the time with me to really understand what I was looking for and steered me in the right direction as I was looking at 3 different models.
PJ the Finance guy was also good to work with. Not trying to sell me stuff I didnt want etc like the pressure you get from other dealers.
Bottom line was well worth driving from Long Island to Tarrytown to buy a bike from a great dealership.
Ride Safe
Rich
#triumphofwestchester
Mike Kimball
Patrick and pj are awesome they are very knowledgeable and eager to assist me with my purchase all staff there are fantastic the guys in the shop were great as well I was upgrading the exhaust and needed the new old exhaust taken off quickly so that it could go in the truck that was leaving and before we knew it it was done you guys are awesome Tyou so much and the bike is awwwwweeeeeeeesome😜
John Luhr
I live approximately 250 miles away and found a bike I absolutely fell in love with online, that happened to be at this dealership. Patrick was the salesman I dealt with mostly and he kept in constant contact with me throughout the buying and financing process, and answered any/every question I had. He always returned my calls/emails, and even set me up with a transporter to get the bike to me at a very reasonable rate. They even went out of their way to get paperwork overnighted to me so we could finalize this sale and get the bike to me as quickly as possible. I couldn't have asked for or expected a better experience. When the bike arrived at my house it was registered, inspected, and ready to ride; thanks to Patrick and the team at Triumph of Westchester
rob s
Bought my first new bike today! Patrick and PJ couldn't have been more helpful in my haste to get back in the saddle. I knew I wanted the triple and Pat helped me find the perfect one - and now I'm ripping up my commute in a brilliant stripple RS only a day after coming into the dealer. Super stoked!
While I must say that I hope I don't have to go in for anything but regular maintenence, Raf and the service team are top notch and incomparable to other shops in the area when you need work done right.
Cheers!
Mike Tee
The customer service and the attention to detail were impeccable at Triumph of Westchester. My first introduction to that brand & store was through Ben a salesman. Very knowledgeable and courteous. He took a great amount of time to make sure I knew everything about the bike and was comfortable with it. The sales manager, Les was extremely professional and went over every detail about the purchase process. Putting every client at ease seems to be a priority at that dealership. I want to add that even though I do not remember their names, both parts & service mangers were also extremely helpful in this purchase process. I can't thank the whole team enough for this great purchasing experience.
joshua rivera
My man....you saved that little surprise for me...you didn't tell me this thing opens up at 300 miles...OMG this bike is unreal the way it handles....Thank you guys again...and I'm coming soon now i can play a little more...Oh and thank you for the orange bike and getting that for me...to me you're a man of your word and I really appreciated that cause you coulda gave me the black one and i woulda took it anyway because how hard they're to get...my man thank you...and who put my bike together...I didn't have the money to tip him but I will when I come back...ill tell anyone if they want a triumph to go to westcher triumph and come see My man Patrick...him and PJ...Thank you
Oliverio Hernandez
Buying a brand new motorcycle is a lot like getting married, you want it to be as enjoyable and stress-free as possible because you only get to do it 2-3 times in your life. The staff at Triumph of Westchester did everything to make sure it was exactly that when I recently bought my 2014 Bonneville.
In all seriousness, for most of us, making a purchase of this magnitude is a special and exciting occasion. Unfortunately, it’s one that can easily turn sour if dealing with the wrong people. However, during my conversations and negotiations with Les (salesperson/part-owner), I felt that there was a mutual desire to get me on the bike that I wanted at a price that I was comfortable with. There was no pressure to act fast nor was it ever suggested that I opt for a trim or color or option that I didn't need/want. Les was extremely professional in keeping the negotiations moving smoothly and in his knowledge of both the product and the buying process.
As for parts and service, to date everything has gone well. My initial impression of the staff is that they are very friendly and helpful. At the time of my purchase the bike was prepped properly and all its features were explained to me before I rode off. Also, they've assisted in ordering and installing aftermarket parts to my satisfaction. I fully expect this level of customer service to continue as I bring my bike back for scheduled maintenance and further customization.
All in all, this place is top notch. I live in New York City and there are certainly closer places to buy and service a bike. My advice: drive the extra few miles to Triumph of Westchester and work with people who value your business and care about your motorcycle.
Mateo Pagani
Dealt with Les in purchasing my first motorcycle - don't have a single bad thing to say about my experience. Seamless transaction from start to finish: discussing options, selecting a bike, scheduling pickup, financing, etc. Great dealership. They explained everything about my bike to me before I rode it away and even answered questions I had over the phone later that day. Will definitely bring my bike there for service, accessories, and potentially future trade-in. Thanks again Les!
Chris Csoka
Raf, Pj, Pat and the whole crew were fantastic... made my trade in seamless. Service was professional, custom work exquisite and delivered everything I asked for. No pressure sales, this bike (rocket r3) sold it self... interest rate and loan were better than I could have asked.
After 25 plus years of riding a Harley, I wouldn't go back, I recommend this shop to anyone.
David Fernandez
Beautiful bikes. The tiger 1200 explorer has my eye!
Michael H
Dear Triumph of Westchester staff, The Triumph Trophy SE I picked up is truly an amazing motorcycle. Over the years I've owned more then ten bikes, and this is really the most exiting so far-the handling, the performance, the comfort, and all the other world class functions it comes with. The buying process was very informative and easy. The service and selection in the store is fantastic. This is the type of triumph dealer experience we've been missing in this area for a long time. They helped me with financing, registration, etc. and took the time to explain the all the different features on the bike. Hats off to the folks at Triumph of Westchester in White Plains, NY. Thank you for being our local Triumph dealer, you guys are awesome, I wish you a very happy and successful new year. will stop by soon. All my best, Michael H.
Kendrick Basso
Excellent buying experience at this dealership. All their staff were accommodating, patient, and friendly. Patrick was very responsive in all communications and walked me through the process thoroughly. If I'm in the market to buy another Triumph, I'm coming here.
Paul Moulins
From beginning to end of the purchasing process, the people of Westchester Triumph were fantastic to work with, they took the time, they listened, answered my questions, they provided me with many options to consider, they were professional but also warm and patient. It was likely the best vehicle purchasing experience I have had... Also i have had my first servicing of the bike, the appointment was easy to make and the bike was ready on time, the price was reasonable... when I came outside to ride away they were wiping all the bugs and stuff off my bike!! I've never had a dealership clean my bike!!! Thank you Triumph of Westchester... It's the good people not only the excellent product that makes the customers loyal.
Frank Bellock
Before arriving to the dealership I called earlier in the week and spoke with Patrick regarding setting up an appointment for a test ride. Patrick was very accommodating right from the start. He asked me a series of questions took down my information and told me to come on in when I was available. Typically when dealing with dealerships even over the phone the sales people can become a little much. I did not have that feeling at all with Patrick he seemed very straight forward and honest. Being that I have no experience riding other than the MSF training Patrick told me I was not allowed to test ride the motorcycles due to a company policy which I can completely understand. So I went to the dealer and upon entering Bruce asked how can I help you. I told him I was looking to speak to Patrick and he told me that he was with a customer. In the meantime I started walking around checking out a few bikes and Bruce was kind enough to walk me through and explain the differences between each bike while I was waiting for Patrick. Once he was finished with the customer he came over and introduced himself. He asked me what type of bike was I looking for and I told him that I was new to riding and the whole experience of trying to pick a bike can be overwhelming with all the options. Patrick was well versed with all the bikes in the showroom and he was able to help my narrow it down. I ended up going with 2020 speed twin 1200 in red. Even though I couldn't take it for a test ride Patrick fired it up for me in the showroom and gave it a quick blip so I could hear the exhaust. He even went a step further and took the bike outside where he really let me hear the pipes and they sounded great! I was curious as to what a brown seat would look like and he even swapped out the seats so I could see the difference. If you're looking for a bike and want a great experience than Patrick is the guy! He was never pushy and let me decide on what was the right bike for me while guiding me to make the right decision. I told him I didn't feel comfortable taking the bike home and asked if they could deliver it and Patrick made it happen for me! My experience didn't stop there. I met Bartek who was able to help me find a new leather jacket, gloves, and cover for my bike. He was awesome! Bartek took the time to get me what I was looking for. Lastly, I was introduced to PJ in the finance department. He had everything prepped for me and made the purchasing process extremely smooth! The team at Triumph of Westchester was amazing in every step of my purchase! I would highly recommend them to anyone.
Thanks guys!
Frank B
Amy Baker
Solid buying purchase of the new Trident 660. Patrick F took the time both pre and post-sale to explain every nuance of the bike. Sprung for wheel/maintenance/warranty option since it includes bike pickup and delivery. Unlike some places that hire salespeople and have them sell bikes, these guys hire riders and turn them into salespeople. Makes a huge difference - Jamie B
Leann
Wonderful experience at Triumph purchasing a used Harley. Prices are very fair, everyone is extremely professional and no high pressure sales tactics. Patrick was awesome; everything was done on time and correctly. He was patient as I searched for the right fit. His guidance was appreciated since I had not been riding in many years. Purchased on Saturday and rode all day!! Thank you Triumph of Westchester!🏍
Christopher Bujarski
Great place, great people... Looking forward to a 1200cc future purchase from them!
So.... traded in a '09 Bonneville SE (top) for a '20 Bonneville T120 Ace Cafe and couldn't be happier. Amazing experience all around. Thank you guys!
Fernanda Romero
Very exceptional service, super friendly orientated and extremely helpful. Thank you so much Patrick!! Also, the Finance manger is extremely helpful and makes sure you understand everything to a T. He breaks down everything. I definitely will be going back for further purchases!! The process was sooo fast and simple!! Best experience ever buying a motorcycle!!! 👍😁 ....... HIGHLY RECOMMENDED!!!!
jake gosnell
I bought my first Triumph this past Friday. All I can say is that it was the best experience I have ever had at a dealership. Pat was an amazing salesman and made the process easy and seamless. I can’t say enough good things.
Carl Lawrence {they-them}
I can't recommend this place enough. I came here to buy my first motorcycle, which was the new Trident 660, and had a terrific experience! PJ Mansfield demystified the entire process for me from the moment I put my deposit down for the Trident, which at the time had not arrived in the States yet, all the way to financing, bike maintenance, insurance. Basically anything you can possibly think of. I feel really lucky having had his expertise and support! So if you're a new rider like me, PJ and the staff here won't make you feel intimidated. Come through. They cultivate a very supportive environment. They even delivered the bike to my house the very next day! Big love to Triumph of Westchester <3
Matthew Grilo
Made my trade in and purchase of a new Tiger 900 a smooth experience. Staff was great, didn't put on any pressure, and really seemed to love the brand and stand behind it. I'd recommend Triumph of Westchester to anyone interested in a Triumph. I dealt with Patrick Fitzgerald and highly recommend reaching out to him to help you.
Timothy M.
I just bought a 2016 T120 from Triumph of Westchester. I was very happy with the entire purchase process. Fair price. Bike ready to go. No hassles. Even lent me a helmet to get the bike home. My salesman was Ben, the manager handling the transaction was Les and the head of service, Rafael, spent time answering some of my service and upgrades questions. Based on my recent experience I would recommend Triumph of Westchester for sales and would go to them again.
Ellen Lupinacci
I recently bought a Speed Twin from Triumph of Westchester. Dealt with Patrick and have to say that the customer service here is light years ahead of other "powersports" dealerships. Patrick was very helpful and let me try a couple of different Triumph models to let me be sure that I was on the right bike for me. Good people, great atmosphere, good deals.
Massimo Cangialosi
Amazing experience at Triumph of Westchester. Patrick and PJ helped me get on to my first bike. Got me an amazing deal and helped me understand everything I needed to know about the bike.
Overall very happy with my experience and my new motorcycle.
Joe Ferla
Patrick and PJ were the absolute best. These guys found me the perfect bike. The experience could not have been better. This is a great dealership with a knowledgable staff. Patrick and BJ could not have been nicer. Thanks guys.
Jan Kniffen
I have been riding since 1964, I raced bikes from ‘67 to ‘69. I think I have bought 20 new bikes and more than a few used bikes. My most recent purchase (last week) was a T100 Triumph Bonneville from Patrick at Triumph of Westchester. It was a great experience, actually the best purchase experience I have had. And the shop is almost too nice to be a bike shop. I would recommend both Patrick and Triumph of Westchester to anyone looking for a new ride or a first ride.
Julio Urbina
Always hesitant when stepping into a dealership but my experience at Triumph of Westchester was second to none. I did the research which led me to visiting this dealership in the first place. The entire team was very thoughtful and helped with a sale rather than trying to pressure you in to one. Patrick and PJ made for a painless and smooth transaction and they pay attention to what you chat about, which then led to a great deal on an accessory I was looking to purchase in addition to the Thruxton R. These guys don't just sell bikes, they ride them which means they can guide you in a number of ways, leading to a great sale and experience. I'll be back!
* Bam *
SMOOTH RIDIN!
From my phone call to inquire about trading in my Harley for a Triumph,
Patrick's friendly, patient, no pressure sales pitch conversation, made me feel comfortable about coming in to the dealership. As a business owner myself, I know the quality of professionalism & customer service to expect. Patrick & the Triumph Team went beyond my expectations. Why would any one go any where else?! THANK YOU Team Triumph for my New Street Twin that I absolutely LOVE!
Ace “Shreds” Triple X
Great small dealer to purchase my 1st Triumph bike (Street Triple 2014 ABS). It's more a personal experience than other big brands. Les, was always friendly, willing to work with the numbers I can afford, and was never pushy. Peter (Parts Manager) was also quick to reply with my email/quotes I requested for the bike parts/accessories.
Peter, please don't forget to have the mechanic remove the baffle when installing the exhaust. Loud pipes, saves lives :)
Highly recommend Triumph of Westchester!
Many thanks,
Allen R.
Tom Furman
A+++ this was the best motorcycle buying experience I’ve had. Patrick was fantastic. I was treated like family. Patrick & team made it so easy for me to get my new triumph speed triple. It is a blast !!! Thank you
Ciaran Hunt
Great experience! Went in to look at a 2018 MT-09, bike was exactly as advertised and price was as well. Patrick helped us and it was a very easy and seamless process! We then reviewed pricing etc with PJ also an awesome guy. Overall very knowledgeable and not pushy sales wise! Definitely going to these guys for my bike needs. Highly recommend!
Clearyp1984
This is one of the best purchase experiences I have ever had (2020 Bonneville Bobber Black) Patrick, PJ and the team there are fantastic. First time buyer with little knowledge of motorbikes, they were willing and happy to help with all my questions and had genuine excitement for me through the whole experience which was the best. Would highly recommend them. Thanks again Triump Westchester.
Erik Tiedge
I recently purchased a new Triumph Street Triple R from this dealership. My salesman Patrick was great, he was very easy to work with and they had me in and out before lunch time! From Sales to Service and Finance it was an incredibly easy transaction and they make you feel like a member of the family. I would highly recommend anyone who is looking for a New/Pre-owned Triumph to seriously consider Triumph of Westchester!
Federico Tozzi
Brought in my 2016 Bonneville T100 for service and I had a great experience. Thanks Raphael! Work was done on time and within the cost that was originally quoted. They also fixed my seat and the wrapping around the exhaust free of charge. I will definitely go back for future purchase and service.
Patrick G
Went to Triumph of Westchester after unpleasant experiences on Long Island shopping for a new bike. From the first moment I emailed Patrick at Triumph with some questions, he was prompt, professional and passionate about helping me decide, order and purchase my new Street Scrambler. Great staff and an overall fantastic experience. I will be sending other Long Islanders up to Westchester to pick up their own Triumphs and Indians! Thanks guys!
Fernando Lam Wu
This review is initially for the sales side of the store. As I get more involve, I will post more reviews for the repair shop and parts.
As I was in need of a reliable bike and have not narrowed it down to the one I was looking for, Les was of a great help and his expertise and sale skills facilitated my decision. He will not just force the sale but instead, search and match your need for the bike. Once I had my pick, we sat down and ran some numbers. Believe me, he will help the best he can to give you the best deal. He knows his store, and he knows his lenders so he will offer you a wide range of choices for you to have the product you like without putting into a financial difficulty. If you ever go the Westchester Motorcycle, ask for Les.
In addition to that, I had the opportunity to briefly touch bases with the technician, Rafal. When you buy a bike, you will always want to buy the service as well so it is important to get to know their technical staff as well. Although I have not had the need for maintenance yet, he seemed to be an experienced person. He had the right answers to my questions and he goes to the point.
Overall, it seems that I am in good hands with this dealer and I will definitely recommend it.
T M
Bought a new 2021 Striple RS from here. The guys here a incredibly professional, knowledgeable, and friendly. Patrick was able to set me up with a test ride and really went above and beyond to get my new motorcycle. If you're looking for a new Triumph, this is where you want to go.
Ben Liberatore
I just bought my first bike from Triumph of Westchester! Corey, the used bike specialist, was incredibly helpful, knowledgeable and most importantly, honest. He made the process a breeze and he has earned a customer for life. PJ was also terrific and helped wrap up the process nicely. Service is truly top quality at this dealership!
Felix Acosta
I just purchased a 2013 Triumph Rocket III from Westchester Triumph. The process was very smooth; I visited the store a couple of times before I decided to buy the motorcycle, and the guys there were very helpful and knowledgeable about their bikes. One good thing about this store is that you do not feel pressured to buy anything. This was the second motorcycle I bought from these guys. The first one was a Suzuki M109 back when they were located in Brewster, and in both occasions I left the store with the sense that I purchased what I really wanted and I wasn’t rush into buying something that I would later regret. Les and Raphael are very friendly and approachable. I absolutely recommend this store.
Jeff Kiker
I had a great experience researching and buying my pre-owned Street Triple. Patrick was super helpful, answering my questions and letting me test-ride the bikes I was considering. They're a great group, very straightforward and accommodating.
Rafael Ceron
Excellent dealership! I've just purchased a new Daytona 675 2014 and I'm extremely happy with it!
I visited many other dealers but this one was by far the best. Everyone was super helpful and knowledgeable about their bikes and everything else. I can only thank you all for the amazing customer support.
Special thanks to Rafal who got me an excellent deal and to Les who had a lot of patience while I was having trouble with some insurance companies!
I'm definitely coming back for services and accessories. These guys are great.
Douglas Almanzar
UPDATE 12/28/21: lucky 🍀 purchase #7 from TOW last week! This time picked up my dream bike — Daytona 765 Moto2 #280/765! I wanted to buy this bike a year ago but an experience with Cancer put it on hold —-till now. As every previous purchase the fellas were/are fantastic from start to finish! Pat, PJ, Ralph made this special of purchases a reality! And I look forward to continuing my long standing relationship with them in the years ahead.
Update: 9/13 /2020: took delivery of my 6th motorcycle from Triumph of Westchester! As previous experiences, entire process was clear, easy and straightforward. My salesman Patrick and the Finance point person PJ are delightful, professional and down to earth. Owner’s Ralph and Les really have really created a terrific dealership ( they also have Indian of Westchester) experience. The showroom is modern, clean and easy to access with ample parking . I always look forward to going there whether to shop for a bike, complete a service or simply to stop by and chat with the staff!
Just picked up my 2nd triumph from these folks, a new speed triple! They are absolutely the most down to earth, easy to do business gentleman I have come across. The shop is easy to get to in Westchester and they stay connected to their customer base through regular weekend events. Accessories and riding gear also easy to obtain from them. They also have a great selection of quality used bikes. Check out their internet site. Ben(salesperson), owners Ralph and Les and Peter(parts) make the buying and ownership experience terrific with their knowledge, thoughtfulness and warm demeanor!
BTW, the speed triple(blue 2014) is AMAZING !!! :)
Douglas Almanzar
Rohan Sule
Excellent, knowledgeable staff. Had a great experience in the process of getting my bike. Les and his staff were very helpful, courteous and friendly right from the time I entered the store to the time I rode out with my bike and explained every detail through the entire stage of getting my bike. Entire process was stress free!! It was a joy to get a fully serviced and excellent bike. It would be a good choice to go in when looking to get a motorcycle.
Chad Lopez
Great experience purchasing a bike! Everybody was knowledgeable and specialist is accessories. If your looking for a bike I highly recommend Triumph of Westchester. I was worth the drive from Long Island to Westchester for me. Patrick was great to deal with!
Eldad Neumeier
My experience at Triumph of Westchester was nothing but pleasant. I came to them after having tried 4 other dealerships in the tri-State area. Although I initially came in to see a used Honda Shadow, I ended up coming out with Triumph Bonneville T100 and couldn't be happier. They were extremely accommodating in terms of finding a financial deal that worked for me, they never pushed the sale, they never rushed the sale (I must have spent over 3 hours there that first day), and they always treated me with respect (something the other dealerships did not).
Perhaps the biggest selling point for me was how VETERAN FRIENDLY they were. Triumph dealerships nationally have discounts for veterans however, Les and Adriana went above and beyond, providing me with even more discounts at the cost of their store. All-in-all, instead of having to piece together the majority of my gear over the process of a few months through the internet and running around to different stores, I managed to get most of my gear there with the help of their staff and their accommodation in ordering gear. They didn't try to push the $600 helmet on me like some places would nor try to get me to buy the Triumph logo gear that makes it look like Triumph has thrown up on you and you're now a walking billboard. They gave me their honest riders' opinions about what gear works, what doesn't, what's necessary, and what isn't. Peter and Adriana (both from sales) worked with my budget and my style taking the time and effort necessary to make sure I walked out satisfied all the while making the experience extremely enjoyable.
All-in-all, I'm extremely satisfied. I drove out with a bike that turns heads (at least 5 on the drive home from the dealership) and confidence that this was the right way to buy a bike. For those looking for used bikes, they have a pretty competitive selection and can accommodate accordingly to what your needs are. They're great with new riders, grizzled old veteran bikers, or anything in between and, perhaps most importantly, THEY DON'T PUSH THE SALE. They understand one of the most fundamental aspects of sales that so many dealerships today seem to forget: the customer's satisfaction is the best thing for business.
I will be returning (if for nothing else than the free espresso shots).
Eric Torgerson
Ended up buying two bikes in a period of a few weeks from Triumph of Westchester as someone decided to park on top of my first one. Corey was a huge help from taking me on a test ride to making sure I was in and out of the shop with new wheels in seconds flat. Great friendly guy always looking to help the customer. Still wondering how this kid buys bikes more frequently than I buy milk and eggs....guess it means he is just really good at what he does.
Frank Diaz
I purchased a 2018 Harley Fat Bob from there used inventory. The staff, especially Patrick were very knowledgeable. Not only of there own Triumph brand. But of all the bike in there inventory. They were extremely helpful and friendly. If your in the market for a motorcycle. This place is well worth the trip.
Dennis White
I started riding this season and originally came in on a Honda that Triumph of Westchester had on its website for my very first bike. Once I looked at the rest of their inventory I ended up choosing a Yamaha. No matter where I looked, it was a better price (year/ miles) than anywhere else I could find online. It was a low pressure environment, never once did Patrick ( my salesman) make me feel like the Noob in the motorcycle world, or pushy, while still being very informative. Even when I left the first day with out buying anything there was no (don't let them leave) mentality. When I was ready, I was ready. A very hard quality to find in any dealership or salesman. I wasn't expecting the dealership to have such a massive collection of used inventory (non Triumph models) They are extremely easy to talk with about motorcycles, and they all ride on there days off together I later found out. At the Time the F and I manager was off the only day I could come in and pick up the bike. The general manager came in him self to do the paper work with me. (thank you Les!) I don't write reviews a lot, and this may seem like a lengthy one, but I felt it was due for the fantastic work, and exceeding my expectations. I now ride my motorcycle and could not be enjoying it more. If your looking for a motorcycle, Triumph Indian, or even used like my self.. Come to these guys and see Patrick. You will not be disappointing.
Happy riding.
John NAUMAN
By far the best motorcycle dealership I have had the pleasure of dealing with. Patrick was great to deal with. All said and done a 5 star experience.
Looking forward to dealing with service and parts as The Bonnie gets Accessorized.
Anthony Mullen
I recently purchased a new Triumph America and could not be more pleased with the staff of this dealership. They are friendly, knowledgeable, and allow the customer to browse throughout the showroom without escort or pressure to buy.
Rafal is both professional and kind; he even delivered my new motorcycle to my home free of charge and at my convenience.
Triumph of Westchester is a casual place to meet other riders as well as ask any questions about a motorcycle.
I visited many motorcycle dealerships and none treated me as kindly as this dealership. I would suggest to anyone looking to purchase a bike to visit this dealership. If you decide to buy, the process is simple.
Nicholas LaHara
Since I had already left a review on my main google account, I had to log into the account I use for my bills just to leave another good review.
So let's see, I have had my Daytona 675R for 2 years now and Triumph of Westchester continues to impress with their service. At my 12k service my friends asked if they would wash the bike considering what I paid for it, I didn't expect them to but sure enough picked up my baby more clean than when I dropped her off.
This week my quick shifter was malfunctioning, although I lost a few days of riding, Triumph of Westchester did everything they could to get it back to me as quickly as possible and with a brand new warranty covered quick shifter! When I went to pick her up, it had been raining outside and instead of finding her soaking wet in the rain, they had brought her into the show room.
Cliff H
Just picked up the third motorcycle I've bought from this dealership. Patrick, as always, made the purchasing process a breeze. The whole team there has always been very pleasant to deal with and they have a great product IMO. A pleasure to do business with.
Kevin Bill
I’ll preface this by saying I’ve worked in automotive sales and sales management for quite some time now. So my expectations for how a customer should be treated are quite high.
From moment one, this dealership set the bar. I sent in an email inquiry on a used Street Triple, i received a response in almost no time at all from Corey Albright. He answered the few questions that I had (I’m pretty well versed in Triumphs, this is my third) and gave me all the information I needed in terms of securing financing.
The entire process was effortless. Not once did I feel pressured, or did it seem like Corey had anything other than my best interest at heart. I was able to leave a deposit over the phone. Corey got me all the information I needed to get the bike insured and set up delivery.
The bike was cleaned, prepped, inspected, and ready as soon as I arrived. I met with Alex the finance manager, who was every bit as professional and knowledgeable as Corey. He went over all the paperwork. Offered me some great protections for my bike and never once pushed. He made actual recommendations of what he thought would be best based on the bike and my riding style.
Everything was fully transparent. No surprises when I went to pick up the bike. No hidden fees. Nothing. The communication between the dealership and myself was phenomenal.
Cannot recommend this dealership enough.
Nick
This year I finally committed to learning how to ride and getting a motorcycle. I contacted Ben Baez at the recommendation of a friend who was working with him on getting a new bike.
Ben helped me in obtaining a bike that has been great for me so far. As a new rider, his input and knowledge was extremely valuable. If you are of the type of person that does not typically trust salespeople by nature, please do not be hesitant to contact the guys at Triumph of Westchester. They truly have a pressure-free approach to sales/doing business.
Peter from the parts department was also helpful in advising on what gear would be a good / smart investment for me as a new rider. Even though I did not end up getting all my equipment from him, he was still more than pleased to offer advice and his two cents. Again, very helpful and an example of the whole business' modus operandi.
I will be returning to Triumph of Westchester for service in the future for my bike. Glad to have found Triumph of Westchester and thanks to all their staff for making the purchase of my first bike a pleasant experience instead of a headache.
Tom Carroll
I worked with Les (who is also part-owner) and purchased a Triumph Street Triple (non-R) in early August 2013.
With Triumphs at least, he doesn't move on the base price. This was in line with other dealers I visited. But he helps out everywhere else. There was a destination charge, but no handling charge or any other charges that I have seen other dealers tack on. It was great working with Les; he is flexible in thinking of ways to move a deal along, including (but not limited to) discounts on accessories. I got the flyscreen, Arrow exhaust, and bar-end mirrors. Oh, and a pair of bobbins.
Even when busy and short-handed, Les was able to keep things moving without getting overwhelmed.
Showroom is clean and neat; parking is not plentiful. The whole staff is friendly and enjoys talking about bikes.
Overall a very good experience.
Yannick Germanier
A few weeks ago, I bought my new explorer 1200 XCa at Triumph of Westchester. I was looking for this specific bike and I was able to do a test ride without any appointment , that’s great!!
They, specially Les, helped me to do all the paperwork, registration transfer and so.
The shop is great with plenty of bike on display.
For sure I will go there again for my next bike and services !!!
Joseph Canzio
Bought a used Indian. Great bike, great price. Nice people. Only issue was the extended warranty, the details were off. Knowing these guys I know when I trade it in they'll take care of me and do their best to make sure I'm happy.
Michael Charpentier
I was in the market for a new bike for this summer and these guys helped me out big time. I was able to get a used Street Scrambler that I love and will be riding for many years to come. The team at Westchester walked me through the buying choices and helped me get a great bike that fit what I was looking for in a motorcycle. Corey was there for me the entire process and followed up with me a few days after my purchase to make sure the bike was meeting my expectations. I will be back to these guys when I need parts and for my next bike!
Coach Geo GeosFitLife
My Wife and I Visited June 29th 2019 as we had an appointment with Patrick. He was Phenomenal from start to finish and beyond.
Zunayed Ali Morsalin
Just bought a used Street triple RX from Ben and the team at Triumph. I spent about 30 min purchasing the bike with Ben, and then 30 minutes filling out the paperwork with Les when picking the bike. The gentlemen were very friendly and answered all my questions!
The only minor con was that the bike I ended up purchasing was not at the dealer but in storage. They had a almost identical model at the store so it wasn't a big deal but it would have been nice to see the actual bike. If you make preparations beforehand they can bring the bike to the dealership beforehand.
Would definitely recommend checking this place out!
Lone Wolf LEX
Hands down the best customer service and deals I have ever experienced at a dealership. This specific location is a must go if you are buying a motorcycle . I got a 2014 Thunderbird Storm here which is the best bike I have owned thus far , and with my purchase, I was given a generous amount of quality merchandise. Les, Rafael, Pete, and all of the staff at this location knows their stuff, so listen to what they have to say and embrace the , " no pressure," environment. 10/10 if there was a numeric scale to rate their quality overall!
Matt Hull
From start to finish, Patrick made the process super simple and easy. I had lots of questions and issues I was trying to figure out. Patrick was extremely patient and helpful in thinking through my options. Being in PA, it wasn't a slam dunk how to make this happen and have the bike delivered, but Patrick figured it out. It was like a had an old friend at the dealership as opposed to my experience with indifferent sales people at other dealerships (and I talked to a lot of them). Ask for Patrick, he'll take care of you!
Leon Nechayev
Just purchased my first motorcycle, '14 Street Triple R and buying experience couldn't have been better. I liked the boutique shop feel and attention that comes with it. Ben patiently answered all of my beginner questions and Les took me through the closing process. The bike was ready in thirty minutes and I rode off without any issues.
Matt Mason
Everyone at the shop was nice and very helpful. Throughout the process of customizing my bike, Patrick & Peter were responsive and able to answer my questions via phone and email. Alex and Les helped me through the purchasing paperwork and getting everything in order. The bike was ready in a week and exactly what I wanted. Great shop.
John Daniele
Very friendly and easy to deal with. Gave me a great deal on my bike and always available by phone to answer any service questions. If your in the NY metro area and are considering a Triumph this is the place.
Francesco Parisi
I've been thinking about buying a Triumph so I decided to walk in without an appointment one morning and I'm glad I did. I dealt with Les, not only did he walk me through every type of bike and explained all the features and difference's in the models, he was also very patient answering all of my questions and concerns. I ended up buying the Speed Triple which I absolutely love. Then I ended up trading in my Aprilia, and he was incredibly fair and could not ask for anything more! If your thinking about a Triumph or any of there large used bike selection, this is the only place to come!!!
Andrew Estrella
The shop is small but offers a more personal experience. The salesmen Les was extremely helpful and allowed me to check out some of the different bikes they had to offer. I was shopping for something more classic so the boneville and thruxton really caught my eye. Even though I came in very late and maybe with about an hour to closing they were very patient and not pushy at all. Les laid out all the financing options and explained them for me. There were no weird upfront costs and fees like some high volume dealers. The guys stayed late to prep my bike and I was in and out of there in just over an hour. I highly recommend this place if your in the market for a Triumph.
Rich Schappert
Found a Triumph 2014 Thunderbird LT on their website. From the time I called to verify the bike’s availability , to the time of purchase . I found myself dealing with a great group of People . Fair , Honest no BS way of doing business. No pushy sales tactics. I found my overall experience to be extremely enjoyable. I feel like I made some friends . Thanks to Corey ( a real standup salesman) , Rafal , Les , Alex and the rest of the staff my wife and I had a lot of fun finding a bike we will have some great adventures riding for a long time to come !
Thanks , Guys
Martin A
Just bought a new Triumph Tiger 800, and I am very happy with the experience at Westchester Motorcycles. Very friendly and knowledgeable, always happy to answer questions, and it was great to be able to test ride and compare. I am happy to have a friendly full service motorcycle store near, and to a large extent this is the reason I bought the Triumph as opposed to some other top brand. If you are in the market for a bike, you should stop by.
Andrew Sedo
Had a great experience. Pat and I closed a very fair deal with minimal back and forth. They had the bike ready and waiting when I arrived. Overall, seamless and professional experience. Would recommend to anyone looking for a Triumph to work with Pat!
Joe Roman
This is Joey leaving my review for triumph of Elmsford New York. This is the best motorcycle shop I’ve ever been to especially being my first motorcycle purchase. If you want to go to a motorcycle shop with a team that really takes care of you ,treat you like family and all-around gives you the best experience you will ever have this is the place to go. They made me feel welcome , not pressured and the best deals I’ve ever seen . The guy to see is Corey He help me out every step of the way and made it an easy and fun Experience. So if you’re looking for a bike or any motorcycle gear this is the place togo........... Ride safe.
Faisal M
I bought 2022 Bonneville Bobber. Excellent experience with Patrick. He was very helpful, provided accurate updates in a timely manner, and made the buying and financing process very easy. Thank you
Josephine Stawicki
Excellent dealership! If you're looking for your first bike or if you're an expert rider ask for Corey Albright in the sales department and he will match you with the perfect ride! Very knowledgeable and thorough - Corey not only sells, he also provides input on safety gear/accessories, and most importantly will connect you with an insurance provider same day!!!
Grant Jonas
It is rare these days to find bike shops offering the level of dedication and service that Triumph of Westchester provide. From initial sales, through parts, accessories and servicing, this is a group of people who genuinely care about the rider and their experience.
Try them - You will not be disappointed.
Filippo Gentile
Great first experience. I went to have an inspection and two tires put on for my new to me 2012 Triumph Street Triple. They did everything while I waited. Great customer service. They also have a great selection of gear and of course Triumph motorcycles. Highly recommend.
Terry Driessen
A little slow on the review - late this summer I picked up my fourth new Triumph in as many years from the team at Triumph of Westchester. These folks always make me feel welcome and “part of the family” - their knowledge of and passion for their bikes is contagious and there’s always time made for yet ANOTHER test ride or a discussion of the pros and cons of a model. Les, Rafa, Ben, Peter (and you too, Adriana!) are all a privilege and pleasure to work with!
Gio
This was my first motorcycle purchased ever (2014 Triumph Speedmaster). I had no idea what to expect. Having previously dealt with sales people in New York City I expected to feel pressure and intimidation. However, Les and Ben provided a completely different experience. They were professional, friendly, patient, attentive, kind and calm. Les took the time to teach me about the differences between my motorcycle and other similar models. Financing was quick, smooth and easy and that's important to me. I've now found my motorcycle dealership in the greater New York City area. Thanks!!!
D Rod
If you're in NY make sure to visit Triumph of Westchester. They are the most knowledgeable, professional, and courteous dealership period. You will definitely be taken care of. Plus they pay top dollar for your trade-ins. Triumph bikes are awesome and best bang for the buck. Be sure to ask for Les Tomacki.
Alan Battiato
Just purchased a 2020 Triumph Tiger 900 GT... it was a pleasure doing business with PJ, Pat in Sales and Bartek in Service . Very knowledgeable on the bikes they sell and they take all the time you need to get to know the bike you are interested in. Highly recommend Triumph of Westchester.
Paul
This is overdue. I bought a nightstorm at triumph of Westchester a few months ago. Amazingly it was all good. The sales people where friendly and genuinely seemed to care about my experience. The price on the bike was good, and after 500 mies I brought the bike back for its first service, had no issues and it was quick. I absolutely recommend buying a bike at Triumph of Westchester.
Brian Mellstrom
It was a pleasure buying a new bike from these guys (and gal). They are very knowledgeable and helpful, very devoted to the Triumph brand, and very straightforward in their dealing. I expect I will keep coming back for service and accessories. It's a nice, new, well-stocked shop and everyone I met there was very friendly. "We want to be your dealer" sounds a little corny, but these guys mean it.
Billy
I picked up my T100 this week. It's awesome. Patrick did a great job with the deal. It went nice and smooth. They are all very professional and courteous at this dealership. I would recommend them very highly to anyone.
Michael Russo
Today i walked into Triumph of Westchester just looking of course, I noticed a Tiger xrx Low, sat on it and fell in love, without hesitation Patrick ( a real great sales person) wanted to know if i would like a test drive, within a few min. he had the tiger gassed up and brought outside ready to ride, it took me about 5 miles to figure that i was buying this bike, turned around and headed back to the show room, which i have to say is first class, if you are a Triumph person as i am then this place is a must, The whole buying experience from the time i walked in shook Patrick's hand signed the papers and left the show room i have not regretted one min. of a great experience, Thank you Guys and i look forward to picking my Tiger xrx Low with all the goodies on it, Mike Russo
Jan J Maluda Jr
If you want the best service, look no further! A Triumph dealer by brand but a full range of pre owned with your satisfaction at the top of their list. Knowledgeable, great showroom full of bikes and all kinds of riding gear. Heated gear too, how cool is that! Easy to get to and worth the trip! Thanks guys!
Dominick Oliviero
This was a great experience all around! From the first time I walked in and met Patrick and he set up a test ride to the delivery of my new Bonneville T120 Black. Patrick was professional and informative. The staff was friendly and accommodating! I would definitely recommend this dealership.
Caged21
I've known raf and les for about 6 years now as my first bike was bought from the shop they previously owned. I can't recall one instance where I was anything less than happy whether it was during the sales process, bike service/repairs or buying parts. Have things gone wrong with various bikes? Sure. But even knowing how hard I am on my bikes they've never given me a problem when it came to repairs/warranty work. There have even been instances where other shops couldn't figure out my problem only to take it to triumph and have the bike diagnosed within a couple days. These guys really try their best to keep customer satisfaction at their highest priority which is why I recommend them for all things motorcycle.
Steven E
I came here to buy one the Triumph modern classic, the staff was very helpful and though I stupidly forgot some necessary paperwork to complete the deal, they still made sure I left the shop on my new bike. The buying process was seamless and everyone was very knowledgeable concerning their products.
Handsome Dragon
My experience at this dealership was like seeing an old friend I haven't seen for years, even though I was my first time meeting them 2 weeks ago.
I was interested in the "Triumph Rocket iii 2018", so I called one week and Les picked up the phone. He discussed the options with me, and was willing to work out a mutual deal with me. So I came in, finally putting a face to the name, and we worked it out. The color I wanted on the bike wasnt at the dealership. So they had it shipped out for me, and a few days later I met my new bike.
They handled everything from calling my insurance provider because there were some errors, and even calling the finance department of my old dealership to get the 10 day pay-off for my old bike, so I can trade it in for the new.
Yesterday I rode away with my brand new 2018 Triumph Rocket iii Roadster. Thank you everyone at Triunph of Westchester for helping me out, discussing the options with me, and getting me the bike I wanted since the beginning.
For those who dont even know Triumph, trust me they are amazing bikes to have in your life. So check them out here!
Thom Roemischer
I was in the market to trade in my T100 Bonnie for a new Thurxton 1200 R, so I emailed/called 3 Triumph dealerships in the tri-state area. Triumph of Westchester emailed me back within an hour of my inquire and replied to every question I had about the new bike. When I arrived their knowledgeable/welcoming/professional staff helped me drive away with exactly the bike I wanted. All Triumph dealers sell the same motorcycles, its the customer service that sets them apart. I highly recommend Triumph of Westchester!
Dave Burger
I bought a used bike from Triumph of Westchester. The staff did a great job with the transaction during these covid 19 times. Thanks to Patrick PJ and Rafael they are very efficient and honest.
Dave
S G
Bought a 2016 Thruxton R from Triumph of Westchester and the entire experience from buying to service to accessories has been fantastic. Everyone is knowledgeable, friendly and they really follow through on all aspects of the customer experience. Every exchange with them is a pleasure. If you own or are considering buying a Triumph-do yourself a favor and stop by their store!
Alex Yorke
Awesome showroom & inventory, unbelievably helpful, courteous staff. Everyone there walked me through getting my first bike and equipment with great patience and without being pushy at all. Highly recommend to anyone looking for a bike!
Paul Smith
The sales team is awesome (Les) and allowed me to price several used and new models, to eventually settle on my "new to me" triumph explorer. As for parts, the team provided great recommendations for aftermarket parts, at a solid price.
Looking forward to a long relationship with this dealership.
ruediger albers
Thank you Triumph of Westchester for making the purchase of my very first bike such a pleasure. Picking the right bike may seem like a daunting task but Les made me feel at ease right from the start. After having already tried two other brands at two different dealers and having reviewed countless YouTube bike reviews, I had to test the Triumph Bobber which had piqued my interest. It sure was a great, very cool bike. But while in the showroom, I discovered a matt black Thruxton R and was immediately drawn to it. Les encouraged me to try it out as well and I knew very quickly that I had to look no further. Seating position, power & torque, safety features like ABS and traction control as well as overall built-quality were very convincing. Not to forget the totally stunning aesthetics - the Thruxton R had my vote and so did the team of Triumph of Westchester. The rest was handled straightforward, professional and absolutely hassle-free by Ben and Les. Love my bike and will be back. Their parts manager had some irresistible modifications to suggest...
vlan2k
The guys at Triumph of Westchester helped make my birthday perfect! My wife and daughter gave me a leftover 2015 Thunderbird Storm... and Les and company made the process not only painless, but enjoyable! Starting with an incredibly low pressure sales approach and winding up with an extremely friendly and helpful bike pick-up. I'm looking forward to a long and fruitful friendship!!
Patrick
Courtney Elliott
Ben Baez made my experience very pleasant when I went to buy my Street Triple R. He was very knowledgeable about the bike I wanted and immediately greeted me upon my arrival. I love the unique sound of the triumph 3 cylinder engines and their refined quality. I would definitely buy another bike from Westchester Triumph.
x2gknorway
Nice dealership, friendly employees... but $74 to mount and balance a front tire with myself supplying the tire and tube was very steep. Most dealerships/service centers will do this for about $35...Needed this done in a pinch though so was willing to pay extra. These guys got it done in about an hour and was able to pick it up same day. ... overall seems like a quality dealership.
David Kim
Amazing place, every interaction with Patrick was stellar and talking with PJ, I knew I was in great hands for the next few years to come. They got me my 2022 Street Triple RS in a few days time of initial inquiry, If you need any Triumph please ask for Patrick and he'll take care of you.
Cruger Gallaudet
I absolutely love my new Street Cup and Triumph oof Westchester made they e whole experience from start to finish very easy and enjoyable. Les led the way and Peter and Rafael provided a welcoming atmosphere. Highly recommend TOW and their great selection of awesomely cool bikes!
Erich Goodemote
I started looking to trade my ktm ,left numerous messages with many shops,but Patrick with Triumph of Westchester stood out he didn't let the ball drop ,he stayed in touch,continuously,all questions were answered,we made the deal over the phone,,set a time to pick up the new bike, All the folks at triumph of WestChester were friendly and helpful with all my question ,on accessories. Highly Recommend Triumph of westchester.
Norman Hubbard and Associates
As the owner of Norman Hubbard, a real estate appraisal co.here in white plains, I know what good service is, because if I didn't give it, I would be out of business!!! Well, I have been to many cycle dealerships in NY and I can tell you that the crew at Triumph of Westchester beat them all hands down! I have purchased two Triumphs from them in the past 11 months and their knowledge, help and care never seem to stop. So, drop by and see for yourself.
Tell them Jim sent you, the proud owner of a Triumph!!!
Group W Bench (The Group Dub-Ya Bench)
I live in New York year round but I've been spending summers. mid cape for over 20 years. And although I bought my 3 bikes elsewhere, I've Called on this place many times with questions or to get a quick part and they have always been super pleasent to deal with. Seems like an awesome place to call your local dealership. when I finally retire and move to the Cape permanently, I will absolutely feel right at home here.
Dennis Di Iorio
Great dealer, recently bought a used bike there and they made it very easy. I would recommend them to anybody looking for a motorcycle, not just Triumphs, I bought a Kawasaki there so they have lots of used bike options. I have no complaints about them at all.
Brad Goldman
I would highly recommend Triumph of Westchester to anyone looking for a new Triumph or preowned motorcycle. I found my preowned Yamaha FZ-07 listed on their web site and priced very competitively. I found their web site and listings to operate better than most. I then went to visit the shop and quickly realized that their entire operation was just as efficient and professionally run. It was a pleasure dealing with Les and Ben. I could not be happier with my purchase. The showroom might look small but it is packed with a fantastic selection of bikes and accessories.
Ramon Martinez
Had A great experience here I worked with Patrick and PJ both they were very knowledgeable and helped me get my speed Twin. I highly recommend you come here if you are in the market for a triumph.
Dawid Switala
Im from CT, I was in trouble when my chain started to loosen up, so checking locally I was willing to trust a shop I've never visited. read a few reviews online and picked this place. The guys here really are awesome, very friendly and easy to talk to. I came in with my 2013 Honda CBR500R and they were happy to help me with my problem. I came in wanting a new chain and they recommended new sprockets too, at 12,000 miles I figured what the hell why not. Once the parts came in they had it done within 24 hours. Just riding home I could feel the difference. Bike rides so smooth and they told me to come back after 500 miles for a free inspection to make sure everything is okay and to tighten the chain after it's broken in. I recommend getting your bike serviced here regardless if you ride a triumph or not, staff is willing and ready to help! Thanks guys for a great experience!
Christopher Porteous
Simply put... I only wish all my purchases went as enjoyable and smoothly as with Triumph of Westchester. To give credit where credit is due, when you have people that actually seem to care about your needs, you get salesmen like Ben who guided me through tough decisions without any sort of bias or pushy sales tactics to buy the most expensive item. In a whole the entire staff including the parts department provided me with stellar service and respect. Thanks guys! you just earned a lifetime customer. Keep up the great work.
Nesta Photography
@ Triumph of Westchester, Amazing customer service with Sales associate Patrick...AMAZING Guy... In less than ONE WEEK I'd a bite... I just bought a new triumph street triple 765 2022 Bike 🏍 . For my first visit and 🏍 I must say I’m pleased 😄 with the outcome of purchasing triumph street triple. I was a Yamaha looking to buy the MT07 of New Rochelle. They took forever to get the bike when other Yamaha dealers got bikes on hand... Didn't understand that..However, my mind was made up once I saw the bike I wanted.....GREAT PEOPLES... WONDERFUL SERVICE BY EVERYONE......SHOUTOUT to Patrick 👍🏿
Juan Ruiz
I had a very very good experience over here!! They was the Only place that found me a loan with No credit history! Les was very helpful and supplied me with Everything i needed to ride out that same day. The bike i purchase was use and they had it Super Clean! They even came out to replace my battery personal themselves. Thank You guys for your help and providing me with the motorcycle i wanted.
Alvin Ortiz
I was recommended to this dealership by one of our old friends in NY. I purchased a new Speedmaster and my two main contacts there were Patrick Fitzgerald and PJ Mansfield. Both outstanding. The whole team there is excellent and responsive. I thank them profusely.
Richard Otero
Great customer service! Very knowledgeable about all their motorcycles. Went above and beyond in preparing and delivery my motorcycle in one day. Happy customer. Fast service. Bought my bike in for service and was in and out in about an hour. Thanks!
Norman Vlahos
I recently purchased a 2014 Triumph Daytona 675 ABS from the fine folks at Triumph of Westchester (ToW). This is my third bike in 5 years and I can honestly say that of the three dealerships I dealt with, ToW was the best!!!
The entire team, starting with Adriana and ending with Les, were awesome. I never felt pressured & I never felt like I was being "sold" [anything]. More importantly, I left ToW knowing that I was treated fairly, honestly & respectfully.
I would be remiss if I didn't acknowledge Peter's help and insight with Triumph aftermarket parts as well as 3rd party accessories (love my Rizoma mirrors).
Last but certainly not least, Raphael & his team in the service department are outstanding. These guys know there stuff!!!
I sincerely look forward to continuing my relationship with ToW for many years to come.
All that said, It is without reservation that I recommend Triumph of Westchester.
Keep up the great work folks!!!!
Norm
Rob Morris
Patrick helped me get the bike I have been looking for! Awesome dealership with great people!
Kristen K
"Loved it" might be an understatement...I just bought my first Triumph, a 2014 Daytona 675 ABS, from ToW today and I cannot say enough about how awesome my experience was from the time I initially inquired about the bike until the time I walked out their door as a proud new owner and customer of theirs. I traveled the extra distance because I caught that 'good vibe' from Les when I first spoke with him on the phone and my instincts did not let me down. He offered nothing less than utmost respect and patience throughout the process. The rest of the team at ToW were side by side with Les in the same regard. I couldn't have a bigger smile on my face and I haven't even gotten the bike yet! Fantastic experience and I am looking forward to my future service visits with these guys.
In conclusion....I HIGHLY HIGHLY recommend Triumph of Westchester. Just walk through their doors and you will see exactly why. Cheers and ride safe!
Hannah Best
The shop was amazing! Corey had helped me out by riding with me as I tried out a Tiger 800. He’d helped me make the best selection based on what I needed and was looking for. Thanks, Corey, Patrick, and PJ for all the help and making the entire process seamless! Can’t believe I have a 2018 Triumph Tiger 800 XRT!!!!!
Anthony Caronia
Just bought my first motorcycle from here. Exceedingly friendly staff, went above and beyond at every step of the way. Pat has great stories, make sure he helps you pick out your next one.
Raymond Seo
Great and friendly dealer I just purchased a 2018 triumph 800 xcx left over and with the incentives add I got a great price for it. The staff made it very easy and fast purchase I literally left with my new bike in two hours.
Fred Capes
First, I should state that I absolutely LOVE my new Thunderbird LT!
The dealers were very helpful in getting me the bike I wanted at the right price, organizing the financing, taking care of all my paperwork and trade in issues etc., and Les in sales and Peter in parts have been in contact several times since the sale to make sure I'm happy with the bike
My only complaint with this dealership is that it is a 2 hour ride from my home, but they are unquesionably the best Triumph dealer in the area, and worth the trip.
Michael Petrillo
I’ve been in the market for a street triple for a while now and finally came across this dealer. I called and worked with Patrick who was extremely knowledgeable and helped me through the whole process. I live two hours away in PA and everything went off without any issues. They helped me load it into a truck and made sure everything was correct before I left the lot. Couldn’t ask for a better dealership!
Abdul-nasir Mohammed
Love this place! i bouhgt a cycle online and was contacted by Les. He was polite and honest. He kept in contact with me before and after the sale. They made me feel confident about my purchase. That is why i drove over 150 miles to purchace a cycle from them. This is a world class place. The dealership was clean and had everthing you could want. This place is one of a kind. i would recomend Westchester Motorcycles to everyone!
Diego Anzola
I am not one to write reviews on the internet, and in fact this is my first one, but an exception needed to be made. I have nothing but praise for everyone at Triumph of Westchester, from sales to parts to service to administrative. Their attitude, dedication, and expertise is exemplary based on my many years of owning motorcycles. In particular, my impression in having my Daytona 675R serviced a few times now, for regular maintenance and to flush out various issues, has been one of absolute satisfaction. Rafal's ability to diagnose all issues, give me the benefit of the doubt, speaks to his level of competence and experience, and that of everyone on his team. Similarly, ordering accessories and attending their seasonal events have been a delight too. It all adds up towards a great experience and into creating a very loyal customer base as one can corroborate from reading the many other reviews. Please keep it up!
David Krivit
There is a lot to like about Triumph of Westchester, here are The Top Ten:
10. They are open 6 days a week Monday through Saturday.
9. They open at 9 a.m.
8. They're a Triumph-only new bike dealer.
7. There are lots of other brands for sale from trade-ins.
6. Helmets in stock.
5. Triumph and other brands gear.
4. Heated gear.
3. Oils & lubes for sale.
2. A really nice group of gents.
And the Number One reason I like Triumph of Westchester: Awesome Winter Deals On Bikes!
Arturo Ciani
I JUST PICKED UP MY 2022 SPEED TWIN LAST NIGHT LOVE THE BIKE. THIS DEALERSHIP IS PROFESSIONAL CLEAN AND FAST. PATRICK, RAFAEL AND THE REST OF THE STAFF WERE ON POINT ANSWERING ALL MY QUESTIONS AND GETTING THE BIKE READY WHEN PROMISED. IF YOU WANT A TRIUMPH DO NOT HESITATE TO GO THERE.
Mark Briganti
I recently picked up a Tiger Explorer XC from this dealer, and have been back several times for a few things. They are really nice people to deal with. I am someone who asks a lot of naive questions at times, and Peter ans Rafeal (hope I spelled it correctly) have been great. Les was fantastic to deal with during the sale as well.
I live on Long Island, and I ride past several Triumph dealers to get to them, and I'm happy to do it.
Good luck in your search
Roman Oksenstein
If you want to buy a bike these guys are great. Patrick made the sales experience awesome. I normally dread the sales process but the team here is first rate. Visit them.
Gina Paoni
Great dealership! Patrick is very knowledgeable and patient, We drove over 3 hours to visit this dealership and it was well worth it! In the end, I rode off on my new Tiger 900.
Anthony Tascione
New dealership, partners manage the sales floor and service department. Clean, and well organized; good display of both Triumph line of motorcycles and accessories. No hard sell, delivered motorcycle as promised and took the time to go over all of the features of the new bike.
Thank you,
J L
I found the people very friendly, eager for your business, and knowledgable. Sales, parts, and finance. I haven't performed a service yet, but expect I'll have a similar experience. Thanks Westchester Triumph for my brand new Speed Triple RS! Thanks Patrick for great sales experience.
(Btw, nice restaurant just accross the street too!)
alek chomiak
Great service. Very happy that I bought the bike from there. Highly recommend this place.
Alex Jackson
Bought a used bike from these guys in May, they made it easy and i was on the bike the same day. Everyone there is knowledgeable and helpful. Just brought my bike in for servicing and had the same experience, very helpful.
Jan Eggers
I have purchased three motorcycles from the pros at Triumph of Westchester. Service and satisfaction off the chart! Thanks for everything!
Thach Ho (Taco)
Bought a Street Triple R from them. Great motorcycle people. They do their jobs well and make sure you're happy. I'd recommend stopping by even if you're just thinking about getting a new/used bike.
John Robert Ord
First rate experience, only came in for a look at the 2014 Thruxton and ended up buying the bike that day. All the staff were friendly and knowledgable but not too pushy. It has a family business feel to it which left a very positive impression.
I'd highly recommend it.
James Hickey
In the past I've used the service department and never had any complaints and they always exceeded my expectations so I decided since I was buying a new bike it was time to try out the sales department, Les was a great help and had me leaving a happy person with a brand new Daytona. If you need a bike call these guys!
Pablo Thomas
After having my 2001 speed triple for a few years. I took it to RAFAEL.
Not only He was willing to work with me on me getting the parts and him installing them.
The whole experience with each and one of the team member was outstanding.
As soon as I am ready, I will go buy a my new Speed Triple from them.
Excellent experience.
Jerry Fischetti
What an unexpected surprise to find excellent customer service in a personal environment. What amazing people! Raphael in Service, Les (an owner) who facilitated the sale and everyone else working there was kind and willing to be helpful. I just purchased a new Speed Triple and could not be happier. We need more companies with this level of customer service. Thanks to everyone there.
Wes Barnes
Truly outstanding service! Bartek in the parts department went out of his way to accommodate my requests, even going so far as to take some pictures to ensure that I was completely satisfied with the items before I purchased. This is the definition of customer centricity. Well done, and I will be back!
Chegsters
Great dealership with a very welcoming and helpful staff. Very hygienic and clean place with beautiful motorcycles. Their staff is very accommodating and friendly. Would recommend anyone to go to this dealership.
Ary DaCruz
After shopping for a new motorcycle for a few months, I'm glad to have choose triumph of Westchester for my purchase, awesome dealership...Highly recommend!!!! Special thanks to Patrick for the amazing customer service....
Raul Brasileiro
Incredible staff! We loved that people!! I made sure to meet everyone at the store, including the mechanics and we ended up making not only a big deal but also good friends.
Ali Khan
GREAT PROFESSIONAL SERVICE. THESE GUYS KEEP IT 100% REAL. BOUGHT SOME ACCESSORIES THEY INSTALLED IT NO EXTRA CHARGE. PATRICK IS THE GUY YOU WANT TO SEE. EVERYONE ELSE WAS ALSO VERY NICE. I RECOMMEND.
David Shine
Great shop. Traded in a Harley for a new Speedmaster. Worked with Patrick and he was super helpful. Very smooth process.
Chris B
Just bought a motorcycle from them. Patrick was super helpful and professional. PJ and Bruce were also great and helped me quite a bit.
Carlos Folgar
Wow! Totally shocked by the excellent service! Patrick, Rafael, Bruce and PJ are the best. Will shop here again and recommend it to everyone. Keep up the good work guys.
Jennifer Pietrzyk
Great guys! They really took care of me the last 5 bikes we’ve bought. They can answer all your questions and really cool people.
John Liotta
Bought a used bike in December 2021. Was treated like family. Great place and atmosphere. I will be back.
vic c
Great experience with Les and Peter. Service is excellent and their passion for Triumph motorcycle is contagious. I highly recommend this team.
David Gonzalez
Thanks to Patrick for being the best salesperson someone could have when buying a motorcycle at Triumph of Westchester. He helped me through the entire process of my trade-in (a motorcycle that I found too tall and too heavy, and would induce nothing but anxiety whenever I thought of riding) and purchase of my new Bonneville Bobber. When I noticed I forgot my wallet and facemask home, Patrick even helped me pay for a small registration fee using his own credit card (which I would Venmo immediately to him) and buy a new facemask from the gas station nearby.
Simply top notch.
JTC
Got a great deal on my Daytona 675. Les and Ben were great to work with. Couldn't be happier with the bike or buying experience.
Salvatore Gallo
Have had a 2013 Daytona 675 since November 2013 and its the best purchase Ive ever made. Les and the guys are great, Ive been back to install some add ons and couldn't be happier
cmkeifer
It was a pleasure working with these guys; Hamza, PJ, And Raf were very helpful and made the whole experience a breeze. Since purchasing and leaving with my 2019 Street Scrambler they have continued to answer any questions I ask.
Nabateus
Absolutely the best dealership in the State.
Sales and service department both are an exceptional experience.
joni tussing
My husband just purchased a DAYTONA 675R. The whole staff at WESTCHESTER TRIUMPH were AWESOME. From walking in to just recently first service and adding additional accessories everyone is super friendly & knowledgeable!
lexusrcf lover
Just purchased my 2017 triumph street triple r 675 from them and it was one of the best experiences I've ever had from Patrick to the finance guy to the service guys loading the bike on to my uhaul everything was amazing and the bike is a rocket I'm in love.Great place..My name is Jeremy and guys thank you all so much and for the free tshirts you gave me and my aunt!
Hugh McGahran
Pat Fitz and Pj are top class. I stopped in for service and rode out with a new bike. Class all around! Great experience
Jonathan Tozzo
The best customer service you could imagine. Thanks to Les, Ben, & Peter. They've answered all my questions and have helped with my experience of financing a 2015 triumph street triple.
paul anthony
Triumph of Westchester rules. Beautiful motorcycles and friendly staff. Thank to Patrick for staying late to help us.
Drew King
I met with Patrick, you spent in a personal matter of time showing me the new triumph motorcycles as well as taking me upstairs to see the used department with many wonderful used bikes as well. The prices appear
Frankie Ciroc
I went in there looking for a new triumph speed triple rs & was looking to trade in both of my bikes for this bike & I dealt with Patrick who was helpful & les who reeled in the deal with the amazing customer service he brings to the table I've only purchased my motorcycles through this dealer and will continue to hopefully u guys do too!!
Aman Kpt
Got my First triumph speed triple !! Amazing experience
Ed
The sales associate (Bruce) was extremely nice and helpful. If I decide on a Triumph this is the man I will see. Thanks for your advice.
Andrew Purvis
I always have a great experience here, I spoke to Patrick on a Wednesday about buying a Street Triple R, came in did the paper work, Thursday night I'm riding home on my new STR. Great service and super friendly.
10S Lover
Very nice staff. Incredible bikes. Beautiful showroom. Swanky gear. Parking available on-site. Thumbs up!
Wesley D
I love this place. The staff is extremely friendly and they know their stuff. They're willing to work with you to find the best deal possible, and they have an espresso machine, so what's not to like?
Brandon Crispin
Huge shout-out to Patrick and the rest of the team for hooking me up with the bike of my dreams! Randomly walking in for a test ride was the best decision i've made in years, thanks for everything guys!!
Paul John
Great dealership, great bikes. Picked up a 675R, wasn't even in the market for a new bike, stopped in one day and that was it. Check them out!
David Williams
I just bought a 2016 Triumph Speedmaster from these guys and they were great! Very friendly and helpful. Thanks to them I'm back on 2 wheels again!
Peter Selman
Excellent service. Patrick and his colleagues were extremely helpful
Michael Hale
Picked up my T120 Bonneville Black the other day and am loving it so far. Patrick and team were helpful and accommodating every step of the way. Thanks!
Sandy Reddin
These guys are great, they are friendly and really know their stuff. Pleasure doing business there, sales, parts, and service are all first class!
Corey Panno
From sales team to tech team they are an awesome crew at Triumph of Westchester. Huge Thank You to all of them for making it truly great experience. 👍👍👍 …
Vincent Bagnato
Recently purchased a street triple from Triumph of Westchester and could not of asked for a better experience. Thanks to the team for making the process smooth and seamless!
Peb Low
I bring my bike there for service all the time. I've never had any issues.. nice environment & cool peeps 😎 …
Michael Lyons
Everyone there was professional, courteous, and pleasant. A great experience buying a new motorcycle!
Jon Katz
Great bikes. Great staff all around. Great prices.
Got exactly the bike I wanted for less than I thought I would have to spend
Sreekanth Vemulapalli
Friendly and knowledgeable staff. Great choice of bikes. Rocket 3 looks awsome.
Jim Nunan
Friendly, helpful and knowledgeable staff... they seem to sincerely care about their customers. Haven't had any experience with their service department yet but expect it will top notch like sales and parts.
German Akselrod
Great people, almost all models in the show room and available for a test ride! Service is outstanding.
Anthony Harrypersad
Great buying experience, quick and painless.
Best customer service of any motorcycle dealership I have been to.
Ilia Razoumov
I've been with these guys before they became Triumph of Westchester. Their hourly rate has increased, but the quality of their service and customer care has remained excellent.
Mark “Jersey Mark” Jehan
Very professional team of staff. Got a new set of tires good price. Would recommend.
victor santiago
Great place to get a bike...bought my first bike from them... Excellent customer service... Highly recommended dealership!!!
Thomas Cominsky
Very helpful sales staff. Large selection of pre-owned bikes.
Mike Arneth
Real cool crew. I picked up a new thruxton with no issues. I worked with Patrick, he made it real easy!
Sverre Wendelbo
Great buying experience? Yes it was!
Ben was helpful and the the whole team listens and makes its best to accommodate.
Nelson Sa
fantastic people who are very professional. they have been my main go-to for service and they are always honest before you reach for your pocket. couldnt be happier that theyre only 10 min from me
Michel Vidal
Great service, no pressure attentive sales persons. The passion for what they do is apparent. I bought a bike!!!
Elizabeth Certo
Super place with great guys. They took great care of me with fantastic service!
Raymond Sosa
hy i just but 2 weeks ago a buy am want to say this is the best dealer i but a cbr Honda am i just want to say they have the best customer service am the lowes price in the street
Greg Babon
I stopped in to schedule an inspection for my Bonnie and ended buying a Tiger! Ben and the whole team were a pleasure to deal with.
Tom Andriello
Great new shop not far from their other place a little north in Rt 119 in Elmsford. Beautiful place much bigger including a much expanded, moderinized service area.
Casey Cornelius
These guys are great: everyone was so friendly and helpful and I had a terrific experience buying from them. Highly recommend this shop!
Hudson Brunck
The guy took me to the top floor and my pants to the basement a loan is a loan especially 1000$ the lifesaver mints are a good touch 💧🥺🏍️ …
Ricardo Maldonado
Thank's to Patrick that make everything possible for my dream to become reality and the Triumph of Westchester , great sales department and service .
Thank you all !!!
Edier Roncancio
Excellent service, very Professional staff. I'll recommend to my friends.
Jim I.C. Onur
Always a pleasure. I love that shop. Les, Rafal, Peter... Awesome folks. Knowledgeable, honest, hard working...
Dale Madison
Great service, even in this time of crisis,very polite staff a pure pleasure of a buying experience. Special thanks to Patrick and PJ.
Chris Hernandez
Best dealer shop I ever been to. Very welcoming and friendly.
Satya Thiruvallur
Nice location, close to the highway but off it for demo rides. Friendly staff and attractive prices
Largent Gagui
Awesome staff!
Zorawar Sachdeva
Great service and the best triumph mechanic I've met so far
Jose Espinal
Les, Rafal, Ben and Pete are some of the best dudes. Top notch establishment!
Dose LoverStar
It's good
Jo Scheuer
great service. knowledgeable staff. place to go for all things Triumph
Mike Kaufmann
Service department got my street triple up and running again very quickly
Julius Walls Jr
Excellent dealership
Christian Krzywicki
Great bunch of guys.
No pressure, welcome brothers...
NYPD,
POLSKA!!!
They have it all..
Tks Boys...🤗💪😎
Jonathon Travers
Great service. Beautiful bikes!
Nathan's Tree and Landscape Llc
I have been going here for four years now and the service and sales are top notch!
Robert Bonanno
Fantastic service. Knowledgeable, friendly, and helpful staff and management. Definitely recommend.
Andrés
Great bike selection and customer service
Matt Ryan
Fantastic team. Accommodating, well-informed, fast to act... couldn't ask for much more.
Miguel Hamond
Knowledgeable staff who work diligently and enjoy sharing the passion of riding
Michael Chevrette
Great staff, great service, great bikes!
TC
Awesome guys and great mechanics. Highly recommended.
Bruce Wood
Wide selection of motorcycles and apparel, friendly employees.
John Riverso
Good customer service and knowledgeable staff. Return customer for sure!
Casandra Wheeler
Super cool!!
Andrew Hirsch
Knowledgeable friendly people. The shop is a pleasure to deal with.
Dennis G
They know their stuff. Always welcoming.
Bernadene Andrews
Very good
Catherine Catrain
Great place Fridley folks and excellent service.
Greg M
A very nice place. Very friendly staff
joebug55
Friendly place to get a bike
Bill Biggs
Staff is very personal and helpful
Joe C
Nice bikes...
Jaiquan Cole
Great customer service
Oraine Graham
Everything went great
ARUN JOLLY
No response
Christopher D'Andrade
Patrick PJ Bruce and Ralphie. ALL were amazing. Purchased my 2023 Speed Twin today and I couldn’t be happier. The service is second to none. They made every accommodation I asked and made sure I was satisfied at every stage of the process. Not only was this a great process but they will most certainly be part of my future. And I look forward to continuing to work with such an amazing group of individuals who put you and your needs FIRST above all else. THANK YOU TRIUMPH OF WESTCHESTER. TOP CLASS BEST OF THE BEST.
Carl SanAntonio
I love their motorcycles, accessories, and clothing. Did I mention I own a Thruxton 1200R?
Nelly DM
Many different motorcycles, new and used, it is well located, it has two floors, there is also parking for a car so you can come and buy a motorcycle 😀✅
itron 2000
Sui Jim
david simms