Reviews of Carter Powersports. (Motorcycle Shop) in Las Vegas (Nevada).
Carter Powersports
6275 S Decatur Blvd, Las Vegas, NV 89118, United States
Description
Information of Carter Powersports, Motorcycle shop in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of Carter Powersports
Sunday
Closed
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–6 pm
Saturday
9 am–6 pm
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Reviews of Carter Powersports
Lora Heart
Excellent service from the team while purchasing first sports bike. After entering the location we were approached by Will Kohl who provided his help with purchasing the sports bike. He provided his help with the prices and was able to answer all questions. The process was easy, simple and stress free. There were no wait times as Will made the process go smoothly. I’m very happy with my purchase and the service I received. I recommend this location for any motorcycle purchase as the process is simple and straightforward. Ask for Will Kohl if you want to make a purchase!
Service- 10/10
Atmosphere- 10/10
Location- 9/10
martin andino
Moved up from California and been shopping here ever since for parts and accessories. Been working with Bob Vida and he has been super awesome! Guy has gone over and beyond and has been really helpful every time. I recommend to all my friends to go see him down at Carter Powersports!
Bryce Brewer
The guys at carter were respectful of me wanting to browse at first and were quick to help when I had questions!
Thanks Noah for the tips during the walk around on the bike before I left, and for helping me pick out some gear.
Joaquina Tirre
Drake was amazing! We came in the night before to check out the inventory and Drake was very informative and honest. After doing some research on the bikes he had in stock we came back in the morning to get more information. He was super patient after we took some additional time to think over the final out the door price. We called to give him a heads up about our final decision and he had most of the paperwork ready when we arrived, which made for a quick transaction. We will definitely recommend Carter Powersports and Drake to our friends.
Naomi Alvarado
Awesome experience and great customer service! Jeff was my salesman and helped me make a choice based on what what I desired but what also fit my style! Him and the rest of the team had the best customer service when it came to choosing the right dealership to go with; would definitely recommend! Bob also helped me find a helmet and gear that fit correctly while also looking stylish, the crew made my experience memorable not only by educating myself but by making my experience comfortable and fun! Looking to purchase more bikes in the future!
ade mir
Bought my 2022 rebel 500abs here on March as my very first bike and helmet. Smooth transaction and reasonable fees and price.. I would buy here again
Shawn Robison
It's been years since I have last ridden a motorcycle, and the guys (Hugh and Jeff) at Carter Powersports helped me helped me get back in the saddle. I just took possession of my new Kawasaki Z900, and it is awesome! The people at Carter are all friendly and helpful, and I plan to return there to take care of all of my service needs. Excellent experience!!
Darth Bali King
First time buying a bike at a big dealer. Process was super smooth and made easy. Everyone was very open upfront and helpful. I got what I wanted at a fair price. I would definitely recommend these guys to anyone looking to buy anything they sell.
Bugz The RabbiT
I Love the Dealer/ Services of Carter Powersports. Always 5 star staff and service. Best prices as well..no joke if your reading this, call 4 different dealers. Ask for the price of a simple oil change you will find Carter Powersports is your surefire bet for satisfaction and quality.
Andrew Perkins
Walked in to check out a bike that was posted on their website. Asked Jeff in sales for some information and he helped us right away. He was very professional and easy going. No pressure and no tactics. Showed us the bike and I agreed to buy it right away. The process was simple and easy and walked out of there with my new bike in less than a few hours. Would recommend to anyone to come here to purchase their new bike!
Devyn Mills
Hands down the best dealership I’ve bought a bike from! Jim and Hugh made everything quick and easy. Any questions I had were answered, and they both went out of their way to make sure I had everything I needed. They even went the extra mile to fill me in on critical information for my bike, and products I could use to get the most out of it as well. Anything you need done, will get done.
Francisco garcia
Bought my pro r4 from Noah that thing is crazy!!! 10/10 highly recommended thanks bro 🔥🔥🔥🫡🫡🫡 …
Darlene Batalona
Carter Powersports have been servicing my motorcycle since 2014, about 8 years now. I can’t imagine going anywhere else. I am NEVER treated like a number. They take pride in the work they do as well as the service they provide for their customers. They’re honest, upfront on what needs to get done and never try to up sell me. I am well informed from the time I drop off my bike until it’s ready to be picked up. I will always be a loyal customer of there’s because they’ve figured out what’s important to their customers and that’s hard to come by in this day and age.
Ginn Hoe
Highly recommend Carter Powersports. The team there is awesome, friendly, and they provide great service. David provided me with great customer service through the entire process and ensured I was informed every step of the way. Thanks David and Carter Powersports, I LOVE my brand new ZX-6R!
Him Again
Went into Carter Powersports to take advantage of a great sale they were having for the end of the year. Was helped by Jeffrey Morales who went above and beyond. He made the process extremely easy and was super fast and efficient. I highly recommend checking this place out next time you're on the market for some off-road fun.
Shylo Oconnor
If I could give 10 out of 10 on this store I would. Today they made my son's dreams come true and they didn't have to...
They were closed for a private event and we turned to go to a different store and my son was heartbroken.
Jeff, opened the door and said come on in guys I can't have him being heartbroken and they sold us his first bike! We didn't feel rushed or pressured even though they were getting ready to have their event.
Outside of that, they were very knowledgeable and helped us get all of the gear that we needed for him.
Will definitely be back!
Steven Corbin
I had a great time buying from Carter Power sports, Hugh/internet mgr and Dan the sales manager started the process and gave me a great price, Jeff in sales did the hands on delivery of the bike and the finance department was the fastest I’ve ever seen! Go see these guys if you are looking for an easy shopping/purchasing experience!!!
Stephen Ennis
I went to Carter Powersports looking for a new Honda Pcx 160. I didn't have one in stocks. Hugh was helping me and he informed me that they have one coming in soon. I was able to put a deposit on it. What a nice guy he is and very professional. I highly recommend that shop to anyone.
Micaiah Filkins
Update: they recently serviced my RZR and completed the work early. The service rep that worked on my vehicle was not as detail oriented as I would have liked. He did stay 5 minutes after closing time to ensure I can pick up my vehicle for a trip. Overall I'm still looking forward to using them again.
Really impressive service department. They were helpful and took care of mounting my new tire in quick order. The parts department was very well stocked and had what I needed available the same day. Over all it was a very good experience and I'll be happy to use them again,
Wes Vagle
Will definitely be doing business with Carter Powersports again Jeff Prado helped me with buying my first bike. Was very kind, helpful, and informative. Very happy with the experience!
Ryan Robertson
Just bought a new Ninja 650 from here! Amazing bike and amazing service, Jeffrey helped me pick it out and get it. Super happy with my purchase excited to ride it
Edward Anziano
This is my 2nd motorcycle purchased from Carter Powersports. The staff are all extremely professional and knowledgeable. If someone is not sure of your specific question or request, they will walk with you over to someone who has the answer. They really make sure you have the right information. No sales pressure at all. Great customer experience. I'll definately get my next
motorcycle from them too.
Alex Warren
Excellent to deal with. Up-front, no hassles, very pleased. They communicated clearly and often, and were able to get the bike I wanted before anyone else, at a solid price.
Stephanie Canter
Jeff, Theron and the rest of the team were amazing! This was my son's first big purchase and he was super nervous but everything went smoothly. And I'll be back soon to get that Vulcan S for myself. 🤞🏼 …
Brandon Elliott
Jeff Prado and the staff at Carter Powersports were great to work with. Jeff was extremely helpful in finding the right side by side for my wife and I. He even helped me strap it down to my trailer when it was time to haul it home! I highly recommend Carter Powersports.
Gregory Krizmanich
First and foremost, extremely professional, more knowledgeable, and great customer care!! We walked in, we’re greeted by little Jeff, and he walked us through everything!! They gave us the price we were looking to pay, and we’re extremely military friendly. Best place in town for sure!!
Makoa Kanaka
Customer service was par. Jeff Prado deserves 5 stars. I gave four because I was buying a new helmet, goggles and some new boots for my new bike and the people on the floor must of thought I was window shopping because they didn’t asked if I needed help. It was faster buying my KTM 300 XC than buying the gear. I do like how Carter gives 10% off for life since I bought a bike and Carter has the best selections of bikes and gear. Thanks again Jeff Prado for making my bike buying experience smooth and easy.🤙🏽
Justin Everly
We are new to the Las Vegas area. I did not know what to expect from Carter Powersports. They have an amazing inventory and a great variety of bikes and gear. My biggest compliment would be for our Salesman, Hugh Johnson, who communicated efficiently and kept us informed of every part of the buying process. Friendly and welcoming to us "out of towners". Would 100% recommend and will buy from Carter (and Hugh) again.
Christopher Klemp
Eric did a great job of keeping me informed as warranty work was performed. Carters worked as efficiently as they could to get parts expedited and installed and delivered me ride to me completed and clean.
Ode Osbourne
Worked with Jim and Jeff and both were amazing to work with. They showed a lot of passion for their jobs and made buying my first motorcycle easy peezy. Would definitely recommend!
randy naron
The service and help I received with my purchase of a 2022 Suzuki GSXS1000GT was exceptional. They were fun to talk with and knew what they were talking about. No pressure, and very helpful with questions. First rate business to work with. Randy Naron, St. George, UT
Patrick McCoy
Second time here, and the experience is just as I remembered. Quick, easy, friendly staff. No gimmicks, no hassle. Start to finish, everything went extremely well and I’m so happy to be taking my brand new Honda Rebel home. Thank you Will Kohl for your time and expertise.
elizabeth allstott
Had a great buying experience here. Everyone is incredibly knowledgeable and Drake was amazing with helping me through every step of purchasing process. Highly recommend.
ShaySlay
Super easy, no hassle.May? Drake was great and when going over the financial part they really worked with me when I refused certain warranties and etc, and didn't push me to pay more for things I didn't want.
Jacob Miller
Got exactly what I wanted for my first bike! Jeff Prado helped me with everything and kept me up to date while it was shipping. Great experience, thank you!
The RTG117
Got my tires done quicker than anticipated and didn’t leave a scratch on my brand new wheels. Eric was also a big help in getting everything done correctly
samcole88
I had an awesome buying experience with the crew at carter power sports! Super helpful crew, answered all my questions and got my hooked up with the right motorcycle for my needs. Thanks carter power sports!!
Arik Cunningham
Went to 3 other places looking at the same dirt bike for my nephew and Carter Powersports were the only ones deserving of our business. Not only did their professionalism and friendliness make it a more welcoming experience they were cheaper on the msrp and the additional fees that go into purchasing a bike by over $1000 combined. We nearly got ripped off over at a ridenow but Carter Powersports were priced fair and were upfront about the additional costs make the decision ez. I will only be coming to Carter Powersports in the future.
Efrain Silvas
They did a decent job, didn’t take too long to change my tires. Although my rear tube already has a leak they might’ve pinched the tube while at it but it’s no big deal 👍 …
Nino Capanang
My wife and I came in looking for an ATV and was greeted and assisted by Jeffrey Morales. We found what we wanted and asked questions which Jeffrey answered with confidence, things went very smoothly with the process of buying and we are very happy customers. Thank you Jeffrey M.
Shawn Rosen [Eldorado HS]
Jim is very professional and honest. Amazing guy. Sorry Powersports, work less on pressure selling and more honesty and you’ll get the sales like Jim does.
Al Badoux
After a serious accident on my 2014 Goldwing, I took her to Carter Motor Sports where Javier assured me they have the best Goldwing tech in town. Javier gave me constant updates which was so great. The actual work in the bike was excellent. CMS will be my “go to” shop for all future issues.
VEGAS 1
Most honest dealer Iv ever dealt with. Service department is top notch, every time I go in there they go above and beyond. Always a good experience. Thanks guys
Chrono2040
Walked in after emailing about a crazy good deal and Noah took care of everything. The transaction to get my bike was a piece of cake. Awesome service from an awesome place!
Stella Nguyen
I had such a great time buying my first motorcycle! Jeff was my main point of contact but everyone else was also super nice.
Itz Psyn
Came back again to get a bigger bike!!! I originally bought the KTM 890 Duke R, I ended up trading that one in to get the SUPER DUKE. Drake and Hugh are super nice guys and I'd definitely buy here again.
Dena Guglielmelli
When I took my quad in to get it maintenance for riding season, was a rough start, but the service manager made it right and I am so happy my quad is on point and sweet! Thank you for hearing my wants and making it right!
Brittanie Beasley
Awesome store , They fixed my sons dirt bike after buying on Facebook they gave us a honest feedback We bought new tires and fork seals after there Honest assessment of the bike , and I’m happy to say they have reliable people at Carter Power Sports thank you for being people of character and doing a great job at customer service every time me and my family come to your store .Thank you very much 2022
Afred Belluomini
Highly recommend Carter’s. Been shopping here for years. Find Drake. He’ll definitely hook you up. Always a great experience.
Maintenance
Drake our salesman was amazing, honest, no pressure attitude and aloud us ample time to make our decision. Last but not least everything Drake said or promised us happened, which is a rarity nowadays. We will purchase from here again in the future.
Chris
I put a deposit down on the 2021 Honda CRF450RWE (Works Edition) last year from Carter after I called about 20 dealerships across 4 states to see who would be getting one. Carter was the only dealership that could guarantee me for sure they were getting any.
I raced down and placed my deposit since this bike is only being made in limited numbers. The fact Carter is receiving two and many other dealerships are getting zero, should tell you all you need to know.
I got the call yesterday from Drake saying my bike was in and they were getting it ready for me ASAP. To say I was anxious to get this bike would be an understatement. I was kind of in a time crunch with my kids sports, but they said they would have everything ready to go when I got there so I could be in and out quick. Drake had everything ready to go when I got there, I was probably in and out the door with Drake helping me load my bike within 30 minutes. A+ service.
Wade Sears
Timely efficient service! It was a pleasure to have an accurate estimate of the timeline as well as getting my machine returned cleaner than when I dropped it off; Thanks
simon soto
Amazing customer service and upfront. Me and my friend purchased our Honda Grom’s from Carter. We tried Ridenow. They beat around the bush and wanted 11k for a grom after all said. We went to Carter and they kept their word over the phone. We got there and bought them. Honesty goes a long way. Definitely recommending to friends and family!
Marty Arellano
Jeff did an excellent job of guiding me through the purchase of a new Turbo R 4, , and some add one. The whole team made sure everything I wanted was there.
Russell Panganiban
Jeffrey was a great help, was in and out of the shop in under two hours with my new bike. Very helpful & knowledgeable.
Bryson Fackrell1
Jeff helped me buy my first bike here and the process was very smooth! I would highly recommend to anyone interested
Tyler Metcalf
Had a great buying experience getting my first street bike from Carter Motorsports. Friendly staff, efficient processes and great motorcycle and atv knowledge.
Edited to 3 stars for absurd company policy regarding mounting a tire for me. Because the tire was not purchased from them, they are unwilling to mount it despite the fact I spent $1000s on a brand new bike from them.
Despite my pleasant sales experience, I will not be returning to Carter for any future purchases. It's a real shame.
cellphonenut s
Friendly staff, no pressure on the sale of my new 2022 CCRF450RL.
Best part they didn't hike up the price like the other Honda dealer in town.
Top drawer place to buy a new Honda for sure !!
Hunter Spaulding
Jeff was so helpful and answered all my questions he was super easy to talk to. He was super nice and respectful
Roger M
I purchased my first motorcycle from Carter Powersports on 9 May 22. I had originally ordered a motorcycle that got held up with shipping. However, I was able to switch my deposit to another bike that arrived sooner with no problems. The sales people were able to work with me and make it happen. When I emailed or came into the store to check on the motorcycle, people were helpful and let me sit on many different bikes and ask questions. Overall, I had a positive experience from buying from Carter Powersports and would do so again.
Conse Quence
Purchased a Honda CB500F from Carters. It was a really smooth and easy experience, never felt pressure to purchase. Everyone there was great from Will originally taking my phone call and providing great customer service, to Drake helping me look at different bikes and helping me with the process of finding a bike that suited my needs instead of just trying to sell me the most expensive stuff they have, also gave me some good tips for a beginner. I also had some help from David, he was really nice and sweet kid, seems very enthusiastic and passionate about riding. Couldn’t have done it without David.
Alfredo Aceves
I came here because of the reviews and was not disappointed. Since walking in I was greeted and didn’t feel like I was at a car dealership. These folks are very upfront and easy to talk to. I ended up leaving with a new RZR! The whole process was super smooth and not stressful at all. I love the vibes here and I’m excited to be back.
Jesse Majewicz
Jeff and the staff at Carter Power Sports were just amazing!!! They were very welcoming the moment I walked in the door and helped and assisted with all my questions. Jeff was the associate that helped me directly and he was very helpful with all my specific questions. I couldn’t have been more pleased with my service and I will return again! It’s nice when you feel welcomed and not rushed! STAY SAFE!
Jesse Majewicz
Jimmy Spata
I have nothing but good things to say about this place. I called and spoke to Jeff about my experience with another dealer and he was willing to at least earn my business regardless of profit. That says a lot to me about how they are as a company. Even though I’m not going through with a sale due to availability, I highly recommend them when it comes to purchasing a bike. They were even willing to refund my full deposit which I was surprised.
Sandy Davis
As most dirt bike riders know, it's been hard to get parts lately. Especially factory parts. The parts team here is fabulous. Especially Bob V. He keeps me notified when parts are expected, when they come in, and ships them on to me without any problems. Excellent customer service!
william rogers
Don’t know where this company finds these employees, but they are always folks with mighty friendly dispositions. My latest visit was for repairs to my ATV. Javier at the Service Desk was outstanding. Courteous, professional, and detailed. Perfect person for a service department.
Kris
I purchased a Husqvarna FC-250. David was my sales rep, and he was very helpful. He took the time to explain the differences between the different models of dirt bikes. He was not pushy at all and he fulfilled what I wanted in a bike. He answered every question and showed me plenty of options. His friendly demeanor and positive attitude was a big plus for me.
Jeff in finance made the purchase a smooth transaction. He was a very professional, personable and a likable person. He explained the different warranty options thoroughly. The transaction was completed within 15-20 minutes.
Bob in the retail space went above and beyond when it came to my gear needs. He was very genuine, knowledgeable and professional. He researched his inventory, took the time looking for items in the back without hesitation. He was very unbiased with brand names, which was nice because that showed me that he was truly helping me find gear for my specific needs. I appreciated his honesty, and professionalism throughout the whole process.
Overall, the customer service at Carter Powersports was amazing from beginning to end. I was very pleased with my experience there. I highly recommend anyone to go there because they won’t treat you like a customer, they’ll treat you like FAMILY!
walt schmitz
The staff and our sales person Jeff were incredible. The process was flawless and I would recommend you shop here only.
Jess The Best
I came in a little while ago to get some parts for my bike and Bob L. helped me out. He was amazing! He was super helpful and had a great attitude. Shout out to Bob!
Rodolfo Garcia
Came in today looking for many parts Bob, And Bob helped me find everything I needed, While I had to make phone calls back and fourth. Very professional Store is amazing lots of selections for new riders, Or looking to upgrade. Will always come back. Great Crew, Great Service!
Joanne Howard
Omg! I love Carter Powersports. This was my first time using them! I desperately trying find parts for my sons motor bike who couldn’t find the specific parts he needed anywhere. But thank you Carter Powersports! And Bob, who works in Parts, he’s Awesome, Top Notch, and so nice to speak with. The ease of talking with him and not rushing me knowing I was confused lol meant the world to me. Not to mention when calling, you receive great pleasant customer service. And using their website to order was very easy. I would recommend Carter Powersports as your Motorcycle Dealer. Thank you Carter Powersports.
Morgan Loomis
I had a great experience purchasing my Honda Navi. Drake was quick to respond to my messages and super helpful. He even loaded the bike into my minivan when it was 120° outside! Fabulous service, super nice guy. Give this man a raise.
Edwin Carcamo
Will Kohl represented Carter powersports VERY well helped as I walked in to browse there Great selection of toys. Now I'm a happy customer going home with a new toy. I'll be back, there help was very welcoming like being at home. Thank You Will, for making my experience easy with my millions of questions.
Pedro Arispe
Javier in the service department was really helpful. They were able to get me in for a chain replacement and topped off my low oil and let me know about a few other things. They broke it down to what was minor and what was major, I'll be back next weekend for tires.
Summer Masden
Bob Lofquist is amazing! Always willing to help me out every time I’m at charter! He is the most knowledgeable parts guy there! He always find me the best deals, along with the best parts to order! I will return again and again because of him!
G Dawg
Excellent customer service and communication. Best place to get service and warranty work done on your SXS.
Cooper Hannig
Came to Vegas to look for a new dirt bike. Was able to get a good price on a 2023 KX 250. Will was very helpful and made the experience easy. I will definitely buy from Carter Power-sports again
Tom Bell
I purchased a 2022 Honda Grom, the sales rep Jeff was very nice. He had just started the day before, but he did a great job. Everyone was very friendly. This is a great place!
Jay Smith
Noah was great and he made the experience of buying a new motorcycle awesome. Everybody there is very nice and professional, I've personally been helped by Drake and Noah. Carter is a very reputable business and I would recommend them for a great experience. They have a very wide selection even in these times.
Would do business here again.
Thank you again!!
Jon Marc Hilgers
The Team was efficient, polite and made time to answer all of my questions. This is my second purchase from CPS and my family will continue our relationship with this retailer.
Drake (salesperson) was kind, helpful and patient. Thank you all and I’ll be visiting again soon. JM
Travis Wheeler
Drake took good care of me with my purchase of a 2020 RZR Pro. He wasn’t pushy with maintenance and other addon’s, they offered but after we said no thank you not brought up again. We did but the warranty, I would definitely recommend this place to friends.
Shannon Bendrat
We were in town visiting Vegas and had to run into Carter Power sports. When we worked Bob and he took great care us. Bob was knowledgeable and friendly. I would highly recommend working with Bob for your motor sports needs.
Nansi MARTINEZ
David was my sales rep. He was very attentive, no pressure. Finance manager explained everything very thoroughly. I would definitely recomend Carter Powersports to friend and family, actually I have already!
Colleen Horner
Jeff was my salesman & I couldn't have found a better person to answer all of my many questions!
He was very patient and professional. I am a repeat customer & highly recommend Carter powersports!!
Ana Amores
We were initially looking for a Honda Grom which unfortunately was not available.However Jeff suggest we give the new CF Moto Papio a try and so far we are not disappointed. Although Jeff is new, he was very knowledgeable and is very friendly. He was easy to talk to and patient with us. If we decide to purchase another bike, we will definitely be back to see Jeff.
Vic Holmes
Excellent experience at Carter motor sports. Our salesman Drake was very knowledgeable and answered all our questions.
Dan Connell
Just bought a 2nd motorcycle today. It's the 2nd in 6 months and this one was for my son. The staff here are attentive and very helpful. My sales guys were David C. ( 2nd bike) and Hugh (1st bike). I also bought some parts to maintain a different, older machine - the parts guys know their stuff and quickly got me fixed up. I'd buy here anytime.
Dean Campbell
Went in to get 2 new Dunlop tires for my kids motorcycle. Competitive price and good service will keep me going back. Good experience.
Trevor Redmond
Had a great experience here at Carter in parts! Bob L was great to deal with and super knowledgeable and had everything I needed in stock! Was a great dealership experience! If you need parts! Go see Bob!
Dillan Urias
Amazing customer service great help will definitely come back specifically to see Drake
Ethan Davis
Just left Carter powersports. Talked with David Cardenas about buying a new motorcycle. He was very informative and willing to talk about all aspects of the motorcycle, good and bad. If you go to Carter look for David.
Omar Unating
I’m very Happy with my second bike from Carter powersports. When you’re ready to buy motorcycle, Ask for Jeffery. Amazing customer service.
Rob Labar
I purchased two separate side by sides from Noah at Carter Sports. Noah and the dealership were helpful in providing for a smooth transition on both occasions. One week after the purchase of the 2nd unit (CF Moto), the $900 windshield broke while attempting to close it. The dealership dismissed it saying it must’ve been operator error and would not warranty or refund the windshield. I had to follow up a second time to get a response. Their resolution was to offer a discount on a new windshield. It was poor customer service in my opinion and could’ve been handled differently
Mike Newton
No pressure, friendly and knowledgeable about their products. Drake was our salesman and very easy to work with. Answered all of our questions.
Caitlin Shaver
Drake was friendly, professional, and very helpful. Great selection of vehicles and every accessory you can think of. Definitely worth stopping by!!
The Cool Dad
Bought a 2020 Honda CRF250F from Jeff and couldn’t be happier. Jeff took great care of me and made the process very painless and easy. I was in and out fairly quickly. The finance department did awesome also...very painless and easy to work with. I will be buying more bikes from Jeff. Thanks again.
Just Bought a 2022 Husqvarna TX300i…Yes, repeat customer! Jeff and Noah are great! Awesome customer service and very good guys. I highly recommend going to see these guys and having a better then normal experience. Thanks again guys! I’ll be back for more bikes.
Rafael Kaplanowski
Love it, had a 2015 KTM RC 390 and years later buying a 2023 KTM RC 390. Time for fun !
Yasmine Muhammad
I had such a great experience buying my new Honda Metropolitan here! Shout out to Drake and Hugh for being awesome and helping me purchase my first scooter ever.
Miguel Charles
Very helpful staff that is friendly and professional. They understand their customers and do their best to ensure customers leave happy. Already looking forward to my next visit.
Pike Reitz
Stopped in to pick up some parts, Bob L was very friendly and willing to help, He got me all my parts no problem.
Everyone seems so fit, they must work out.
G G (Narf08)
David helped me purchase my KTM 890 Duke. He gave me friendly service and practical advice during my purchase and never pressured me into the purchase. Great service and friendly people!
Herbert Mischel
I bought a KX85 dirt bike for my som a couple weeks back. I had such a great experience with the whole team there that I went back and bought another bike today for my wife.
Monty Pythons
Bought my first ever bike with Jeffrey and he was amazing to work with answered all my questions and got me a great bike quickly
Ashley Welch
Excellent service from the team, especially Jeff. Very friendly and helpful. He went above and beyond answering my questions.
Ryan McBride
Will and his team were great! I came in getting exactly what I wanted. It was quick and painless and I was in n out within an hour! Thank you guys so much!
Harry Imbeau
Patient, attentive, and helpful. Drake took care of my son and me and helped us get the bikes we wanted. Thanks!
Michael Stanford Sr (Mike)
Great and knowledgeable support staff. My Gold Wing was taken care of in every aspect in a minimum amount of time! Thanks guys!
Andrea Fleming [Staff]
Great service by Drake, very knowledgeable about buying a new dirtbike and also he took the time to tell us about local dirtbiking trails in the area, as we are new to Las Vegas!
Fernando Mexia
Wonderful staff super friendly and helpful. Best quality ATVs in town. Will's customer service was amazing and will definetly be returning.
aaron tucker
First time buying a motorcycle my wife and I. Jeff Prada was very helpful and whole staff was very nice and knowledgeable. Was a great experience
Brandon Khan
Jeffery was great, he made sure all my needs and wants were taken care of. Great customer service.
Mike Reese
These guys were great! Took my Suzuki king quad in because I couldn’t get it started and if I could get it running I had to keep it at a high RPM. They knew right what to do and had it fixed in a day!! Been using them since they were down off Trop!!!
justin fisher
Carter has been great to deal with over the years. In particular I’ve had a constant relationship with Jeff the sales manager who has facilitated quite a few purchases over the past and they’ve all gone great. On my last purchase, a 2022 Husqvarna TX300i, I also dealt with Noah, and Talon in F&I has been a constant too, and is always efficient, friendly and professional. Noah was very knowledgeable about the bike I was purchasing which is unusual as I go to a lot of motorcycle shops and typically the sales consultants may or may not know much about the particular bike you want or your type of riding, but he was a great resource and is also very friendly and personable. Jeff is always friendly, helpful and efficient. He always treats me well, is straight up and just a cool guy to deal with that gets things done. I make Carter my first choice whenever I want a new toy, and trust me I buy a lot of them as a certified motorcycle addict, so I feel pretty lucky to have the guys at Carter in our town.
Alex Fraser
I put in a build quote on the Honda website and requested carters as the dealership to work through. I spent about two days conversing with their web specialists, Hugh, who was very helpful and patient answering all of my questions and was very timely in replying to me. We scheduled a time for me to come in and meet with a sales rep to further discuss the sales. I made the purchase on the vehicle I had inquired about and the entire process was so easy and everyone involved was so helpful. I really appreciate it!
Trevor Rue
As a new rider I was looking for the right place to buy my first motorcycle. I am more then happy I found Carter Powersports. Specifically want to shout out my salesman Drake. He was incredibly helpful and super patient with me even though I kept bugging him about when my Honda Monkey would arrive (I bought the newest model so wait time was longer then usual). The place is super cool and Drake will help you get what you need. The few other staff I met while there were also outstanding. Highly recommend doing business with them. Cheers!
BJ
Well, I drove over from Arizona to purchase and pick up my new KTM Adventure. Looking over the bike in the showroom I noticed there was fairly minor issue on the bike. I brought it to their attention and they worked diligently to rectify the situation. They offered me a couple of solutions, all of which viable.
These professionals at Carter Powersports took care of me the way I expected, they earned my trust and respect. I would not hesitate to purchase another vehicle from them and I would recommend this Mom and Pop Shop to anyone looking for a bike, side by side etc.
D Stenson
Carter Powersports did me right!! I just bought a Kawasaki KLX 300R and am super pleased with the details/price of the sale, the service I received, and the delivery. I worked primarily with Hugh Johnson, the on-line sales guy, and he was GREAT! The official salesman was Will Kohl and, when I went down to the dealership to look more closely at the KLX 300, he answered all of my questions and made sure I picked the right bike for me. After the sale, I couldn’t pick up the bike right away due to my schedule, so, while it was at the dealership I coordinated with Hugh to have a few modifications done to the bike. He helped with all of this with, what seemed via text, a smile on his face. His customer service was impeccable and Carter Powersports is lucky to have him. The bike was delivered today on a trailer, which was very nice - not stuffed into some bed of a pick up truck. The guy who delivered it was also professional and nice. All in all, I would highly recommend Carter Powersports if you are looking for an off-road toy. They made sure I got a military discount and worked with me on the Out The Door price. A truly great experience!!
Bejone Mixon
I worked with Will and Theron and I had a great experience buying. Had been shopping around at a few dealerships and these guys got me in and locked in with what I wanted literally the same day! Super low pressure environment, friendly service and straight to the point. - Also much respect to Carter Powersports for taking care of Military and First Responders.
Joe Dipetrillo
Had a wonderful experience at Carter. I went in looking for a specific motorcycle and Will Kohl was there to give me all of the the information I needed. I didn’t buy that day, but I kept in touch with Will and ended up coming back and sealing the deal. Will is a great person who doesn’t look at you just as a customer, but as a person and will give you honest advice bad or good. If you come into Carter, ask for Will.
Jon Gillins
One of the best buying experiences I have ever had! Staff was incredibly friendly and helpful with any and all questions I had. My salesman, David, was extremely patient and helpful with the whole process. I would definitely return for any future purchases.
Ray Cline
Spoke with hugh online. He set me up with David c. Awesome experience. 3rd dealer I've been to. The first 2 said I had to buy lifetime battery plans and such. Carter offered different packages but they were optional. David was so helpful. When I'm ready for my next bike David will be who I come back to.
David Thompson
Great price and fast service. Drake Martin took care of everything and made the buying process easy.
Daniel Nyman
I spent weeks looking for a bike online before finding one I wanted from this dealer. These guys were far and away some of the best and easiest people I've dealt with at a dealer. I bought a bike from them long distance with the intent on picking it up and riding it home, and they made the process super approachable and easy, and had my bike detailed and ready to go when I got there. They even gave me a 30 day temp registration which I had never had offered before. Overall a smooth and easy process with fair prices compared to some other dealers out there.
A thank you to Hugh and Noah and the rest of the crew!
Kassie Griffith
Noah Clemens was such a great help! He was able to locate the items we needed and made our shopping trip a success. His customer service was excellent. I highly recommend Carter and tell everyone to talk to Noah.
Matthew Guy
Honestly I went here cause it was recommended to me and my salesman Noah was a huge help! But Dan in the front could learn from him he illegally ran credit when I was buying the bike out right and started yelling back and forth instead of apologizing like a normal person but they did get me a price I liked and fixed the bike when it had an issue immediately
Jack Faught
Drake was awesome helping me secure my ktm 1290 super adventure s! No pressure at all from anyone in the dealership and they were incredibly helpful throughout the process. I highly recommend this dealership to anyone and will continue to come back here!
Billy Wilson
I have been lurking in Carter’s for over 2 years and finally bought my first motorcycle (KTM 890R) from them. I mainly work with Eric in service and Noah was my salesman. However I know most of the people in their and they know me. So far the experience has been great, when I was preparing to sell my previous motorcycle (private sell) Noah came out in the hot sun and helped me remove my pannier rack with their tools. How many salesman do that. And Eric is the man in service. I hope this outstanding service continues as I only have 40 miles on the bike and it already is going back in the shop (spoke air leak). Great dealership!
Jasmine Liriano
Will Kohl and this dealership take the customer and this industry very seriously. very personal and passionate and also very committed to being the best place to buy. Carter Power Sports had so many options I will definitely be purchasing here in the future when we are ready for the next toy. The amount of help and patience before and after the sale is what other dealerships lack and Will completely exceeded at this! Thank you Will for all your help and wealth of knowledge.
Sally Rogers
Great experience! Noah was knowledgeable and helped us get 2 dirt bikes for our kids. He was no pressure and very personable. Financing was smooth . Happy customers!
Joe Misner
They do what is requested and finsh the work approved however I never got a "job done" phone call so they had my rzr way longer then it needed to be there.
Jake Walker
Called and got a price quote on a 2022 crf250rx, they had the best price compared to other local dealers and stock coming on their next truck, called and spoke to Hugh and had an out the door price quote in less than 5 minutes. Agreed on a price, and sent in a deposit to hold it while they waited on the truck to come in, got the call my bike was in and it was built and waiting the next day. Came in to wrap it up and got linked up with Noah and David, they were quick, professional, helpful, and knowledgeable. I was in and out in 30 minutes. Overall I’m glad I went with a local family owned business, looking forward to doing more business with Carter in the future.
Allie Quilter
Had an amazing experience here! Jeff was a really big help with getting me what I needed! 10/10
Khattiya Toopet
All staff members here are super friendly and helpful!!! Highly recommended!!!
Thank you Noah you’re the best !!!!
Gary Dean
I moved here a year and half ago and went to carter power sports to check them out. I walked up to the parts counter and Bob Vida helped me, he was helpful and polite. Best place for parts go see bob vida nicest guy you will ever meet......
colton shuflin
Jeff was awesome! He was very helpful and right to the point about all my questions. Thanks jeff!
Timothy McDaniel
Bob Lofquest was extremely helpful when helping me look up parts for my recent build! Got everything needed in one trip, even recommended things to make it look even better when done! Will definitely return!
Brian Irey
Edit: James from dealership called me today and was empathetic to the inconvenience and situation I was put in by the service department. My travels plans had to be altered but a simple apology and better communication from the SA would have been sufficient. Service advisors could use some customer care training and I will leave it at that. James, thank you for reaching out. Much appreciated.
Wyatt “88” Barker
Great buying experience for my new motorcycle. No pressure and showed me all the details. Go see Noah he is a great guy! Worth the drive down from Utah. Better selection and prices. Noah even helped me with some questions after the sale.
Collin O. (Co0lliN)
The staff here were very friendly and helpful in helping me (with my first bike purchase). David was very helpful and accommodating with all my needs and questions and was overall great
edward lewis
Noah was great to work with and made the sales process easy!
Micah Gamponia
Bob L. Is the best parts guy around! I followed him from Ridenow to Carter because you just can’t beat his customer service and friendliness every time you see him! This guy is the best!
scott bell
Drake was great and the second time buying from him! Great job again!!
Mike McCormick
I had a very good experience at Carter Motorsports buying a Honda Rebel 500. Noah, my sales rep and Bob in Parts were particularly courteous, helpful, efficient, and professional. I’ll definitely recommend!
Tina Adams
This has been such an awesome experience. First time buying a NEW bike and I am amazed at how easy and relaxed it was. The shop is clean and the staff is just so friendly and helpful. Will helped us out on upgrading from a klx140 to a klx230. Highly reccomended. Go see Will!!
Daniel Robison
Had a great experience with Noah buying my 2021 EXC-F. Parts department was also very helpful with picking out gear. Will be sending friends and co-workers here and I’ll be back in the spring for another bike for the wife!
Mike1
Great experience. They had my part in stock, was in and out in minutes. My new store for all my atv needs.
Jason Tracy
Had a great experience at Carter. Got to play some corn hole while docs were being drafted. They helped me get the machine home since I didn’t have a trailer.
Justin Gerard
Great customer service! Ask for Drake if you need anything! Will come back again!
Turd Furgesson
Great experience. Hugh was very helpful. Dont waste your time at other dealers. Up front and to the point.
Jessie Cajudoy
Great service!!! Any time I need parts Bob V always is there for what I need! Always does everything he can to find me the parts as soon as possible if there unavailable! Always a great experience when dealing with Bob!
Tom Higgins
Good selection of motorcycles as well as gear & parts. The sales staff on the showroom floor were friendly and helpful, but not pushy.
D-Termination Pest Control
Been a customer since the Desert Motorsports days. Always a great experience with Heather in parts or Dan in sales.
John Roan
Awesome customer service! They treat you with honesty and integrity. I'll buy from them again!
john connor
This is the main spot in Vegas to get your bike and work done on it. They tell you straight up what’s getting done and saved me money at the end couldn’t be more happier getting my bike back washed with the bike feeling brand new again.
Kurt Rothschild
Jim and the crew are great deal with. They are very attuned on how the motorcycle operates.
I will be updating this posting when all of my back-ordered accessories arrive and are installed. When this happens I can pick up my motorcycle to ride it for the first time. I then can then write a comprehensive review with validity.
Joe Haas
Recently purchased a new Suzuki from Carter Powersports. My sales associate, Will, was very friendly and helpful. Zero pressure, laid out the options and we made a deal.
Finance was smooth and bike was gassed up and clean upon pickup.
Would gladly do business with Will and Carter again!!! A+++
Barbara Schmal
Everyone in the store worked together to make sure that we got everything on our Polaris that we wanted on it, the way we wanted it. Noah was our salesman and he was great! Everyone was great, we have bought 2 other side by sides and by far this was the best experience, from working with the sales department, the service department, and the finance department.
Sharyaar Khan
Noah was great throughout the purchase process. It was a no pressure, laid back approach, which I always gravitate towards. He gave me all of the information I needed and answered all of the questions I had. My bike was delivered right when I expected it and the whole process was smooth.
Lee Chris
Thanks so much to all the staff really great information especially Jeff who helped me understand what I'm looking for in a vehicle
Stephanie Cavanillas
Ask for Drake! Absolutely, straight forward to the point, make it happen salesman. Loved my purchase experience, gave me what I wanted. Walked out with a bike purchase in a couple hours. Highly recommend.
If purchasing again, we’ll be coming back to Carter. Thank you.
Dave Wood
Been dealing with Bob L for years now. He has all the knowledge that anyone could ask for. Well experienced and knowledge. He will do everything in his power to make your experience greT. Thank you Bob Lofquist
Jayme Ray
Noah was very knowledgeable and helpful with all of my questions. My buying experience was the best I have had in the power sports industry. I will continue to be a customer and will recommend them to everyone I talk to about the industry.
Joshua Perdigon
Jeff helped me with the process. Transaction was easy and fast!
SneakyDingo (SneakySushi)
I talked to Jim H when searching for a hard to get bike. After a few months, I was notified that the bike was available. Jim walked me through the process and was very good at listening to what I needed and making sure I got it. Overall it was a very positive experience, especially combined with the ease of flying in and out of LV. Thanks for helping my dream come true Jim!
Ty Collins
Carter Powersports has been great to me on two occasions. On different trips across the country they helped get me in and look at my bike when I really needed their assistance. They have been courteous and very reasonable in pricing. They helped me get on the road quickly. I highly recommend them in the service department and they are truly a riders friend. Highly recommend.
charles shoemaker
The staff is very friendly and efficient the work is beautiful the price is reasonable I am so happy I found a shop Like this
Arlette Clark
Carter Powersports has always been very professional in the handling of purchasing, servicing and repairing my bike. I appreciate the fact that the always communicate with me on the status, any delays and the expected expense. Their customer service is top notch. I highly recommend them.
Jerome Cutler
I have made a couple purchases. Always pleasant to work with. My next purchase will be with Carter. Full confidence it will be another great experience. Noah and the rest make sure my needs are met! Thank you Carter Motorsports!
saa williams
Great service, great communication, great timing! I came from out of state and the process was fast, easy, and I will return. Thanks Drake, for helping me find an out of stock bike in no time!
keno kindschi
Nice place very clean had a ton of offroad parts . Worked a good deal on a new electric Ktm for the nephew
Taylor Oxley
Jeff was awesome! Would definitely recommend and will definitely use them again in the future
TGR Group
Just Purchase my brand new 2023 ktm 350 excf
Drake Martin was my sale person really helped me out with everything, I was waiting 4 month for it to arrive super fast check out (1:30 hr) and drake gave me free gloves that Match my bike :) love it and very happy 😃
Reason for 4 star it’s bc I believe I could pay a bit less (assemble 540$)but I’m very happy with my bike so I’m not going to be picky. Probably will keep Purchasing form them in future.
Giovanni Vega
Family owned, treated like family. Great experience working with Will. I recommend Carter to anyone and everyone!
Casey
Great experience & no sales pressure in dealing with Noah. He made sure I ordered the bike I wanted instead of trying to sell me something else off the showroom floor.
They ran into a minor communication hiccup with the manufacturer during the bike prep, but every effort was taken to correct the issue as soon as possible. Noah kept me informed of every attempt to resolve the issue.
Highly recommend contacting Noah in sales!
Del Car
Quick and straight to the point! In and out in about 2 hours, even with issues on my bank approval, Drake got me hooked up with their in house and all I can say is I'm very pleased. Will be back for more.
chris
Carter Powersports is a exceptional dealership. Drake is a knowledgeable and awesome salesman. He helped me get the ATV of my dreams. This dealership and the sales staff are 5 star!!
A Torres
Absolutely the place to go. We purchased our SxS here and have it serviced here for maintenance, part installs and repairs.. Everyone we've dealt with is polite and helpful, from Drake our sales guy to Hugh our service tech
Thank you for what you do. I'm sure we'll be back for more parts and upgrades. I see why they've been around since the 80s'.
Denise Pryor
We love Brytne, she is the BEST! Always so helpful, quick to get us our orders ready and just a pleasure to deal with!
Bradley Baker
Just bought a 2023 crf250r from Jeff great experience would highly recommended
Porfy Lopez
Easy transaction! Will do business here again.
Danny Boardman
When I needed to order some parts, Bob L. was able to get me sorted out and got me my parts within a few days! Great customer service!
Paul D.
Carter Powersports for service on your bike is awesome. I called and made an appointment, then showed up for my appointment time a few minutes early, they took me right in, and did an oil change on my bike. I was out within one hour and on my way home. I thought that was fantastic. They were kind, courteous, professional. And as an added bonus they were exactly $48 cheaper for the same oil change then the quote I received from Ride Now.
That’s a big difference in my opinion, I would definitely recommend and use them again.
Dave McGirk
Noah in Sales and the rest of the team @ Carter Powersports made my trade-ins and purchase of my new SXS painless and enjoyable. When closing out in Finance, I ended up buying an extended warranty even though I didn’t originally intend to. Not only because it’s sensible to protect my investment containing expensive electronics, tech, and motor parts on a premium turbo machine, but because I wasn’t pressured and I was given the time for my senses to override the natural grip on my wallet. In addition, the Parts team, (you know who you are Bob) was friendly and quick to run down the extra accessories I wanted and I expect their continued help. Lastly, my SXS was delivered same day as promised, by one of their tech/builders himself (the conventional delivery driver was slammed w/ other drops ahead of mine) and even though delivering was out of his normal scope, he said ‘he didn’t mind dropping off my new machine since there’s nothing worse than waiting for something you just bought’. He’s right and I’m left with the impression of everyone involved in helping me at Carter are proud of what they do and sell, so i look forward to our future relations and thanks to all!
Jason Lurf
I’ve had a lot of work done here. I’ve never had a issue. Customer service has been the best. I plan to buy a Harley at a Harley dealership so hopefully there is a dealer that’s just as outstanding as Carter. Ride Now near Rancho and Craig area was more expensive on prices and shipping times were longer. Carter has better deals. I can’t recommend any other place. Carter is difficult to beat. Highly recommended.
Rey Ramos
Awesome experience with Drake, I definitely recommend Carter Power sports to anyone who is looking for a motorcycle!
Vince Runco
Bought a new Honda 500 and had great communication with the team at Carter Powersports throughout the process. They made it painless and Hugh and Noah are genuinely nice people and were a pleasure to work with. Thanks guys.
Donnie Stiles
Very friendly but not pushy staff. Nice selection of parts, accessories and machines.
John Alesso
Extremely easy process. Very helpful people on the sales team.
Ron Gingo
THE ONLY COMPLAINT I HAVE WAS THE 15 DAYS TO REPLACE FRONT AND REAR TIRES AND RAD. FLUSH TOOK WAY TO LONG IN MY MIND...OTHER WISE LOOKING GOOD
marspeg702
Well, I just wanted to Thank DRAKE for all your assistant!!! MUCH appreciated 👍🏾👏🏾 A+
We will be coming back ‘cause now we need more accesories for the bike! 🥰
Lexi Lee
Jeff was very knowledgeable and respectful while my husband and I were in. Will be back! Thanks, Jeff!
Kaleb Howard
Came in looking for a KLR650 David was very knowledgeable. Explained all the differences in the different models. Sale was quick and painless.
-Kaleb
Kassidy Leinbach
Jeff was the absolute best huge help would recommend if you go in ask for him he is great!!
Dayanira Owen
My husband and son needed new boots and Bob L. helped out in getting them dialed in. Thanks for all the help and excellent customer service.
Justin Hooser
Friendly and helpful staff. They worked with me and made the buying experience great. Definitely recommend Carter Powersports
Bob Dameron
We bought a dirt bike from Drake. He was very helpful from the time my son inquired about it to helping us load it on the truck. He’s very patient, polite and professional. We are new to the area, so he even gave us some great spots to ride. We are so happy with experience that we are buying another dirt bike from Drake at Carter Powersports
Go4aVlog
We had went in to just look at the Honda Rebels. We were instantly greeted by Noah who was super friendly and knowledgeable. He walked us around and made us feel so comfortable. We were having such a great time we decided to make our purchase that day. The manager Dan and Finance manager Theron were very helpful and the process was fast and easy. 10 out of 10 would recommend! Will be buying my Side by Side with them in the future!
Rae
1st bike I got was a used one and it didn't work out for me but the sales rep Will was very friendly. When I went back he helped me again and got me into a new bike. He was very helpful with everything. The staff at Carter Power Sport is also the best that I have encounter! They made every effort to get me going on the new one. Will keep on coming back to them.
Brian LaRose
Our salesmen Will was great. We ended up buy 2 4wheelers. Staff amazing. Thanks Will.
Darryl Cleveland
Carter Powersports has a great and very professional service department. I worked with Hugh as my service writer and he did a great job. Though there were issues beyond their control the communication and service was very good. Highly recommend.
David Lennon
Carter's has always gone above and beyond taking care of our needs.
Great communication when our parts in!
Keith Armington
Thank you Carter PowerSports for the great experience!
Noah, hands down did everything he said he would do. Great communication, always kept me in the loop with everything. From day 1 to picking the machine, was professional and on point the entire time. Great customer service the whole time! Go see it him! He will take care of you!
Dan Fox
From the moment I put my ranger on order and the day I picked it, James kept me in the loop the entire time. Not to mention, my ranger came in 2 months earlier then they expected it to. Merry Christmas to me. Outstanding customer service. Job well done. 5 stars all day long
Tabitha
Great customer service. Definitely recommend Carter Powersports!! Come see Drake!!!
Kyle L
Noah took care of me and went above and beyond to get me on a new bike, even stayed late so I could finish paperwork! Bob helped me make the right informed decision on boots, gloves and helmet and I couldnt be happier. Highly recommend!
Tony Greve
Amazing service. sales team work hard to makes sure things where ready when I showed up to pickup my ktm factory edition.
Ronnie Goodwin
I am in the store regularly and Bob L. is always very attentive and knowledgeable about any products I need. Great service.
Susan Rupert
Ordered a Kawasaki Mule in November and picked it up today. Will kept us up to date the whole time and was very patient with us considering it took us two weeks to come in and pick it up. If you’re in the market for a atv, utv or other power sport vehicle be sure to give Carter Powersports a chance.
Taz Hara
Noah Clements was amazing! He knew exactly what I was looking for even though I wasn’t quite sure. His no pressure approach to sales was refreshing. I purchased a 1st time quad for my daughter, they had the perfect fit. I will definitely be back when she outgrows it.
Jonathan Vitt
Bought my new 2021 car from Ridenow. Needed a part and Carter had it. Been going there ever since. Hugh in service rocks! Customer Service is great! Highly recommend the folks at Carter.
Stephanie Hutchinson
We had a great experience at Carter Powersports. Drake was a great salesman to work with. He was very helpful and always answered our questions. He was able to work with us on our wants and needs and got us what we wanted!
Martin Hessen
I am very pleased with the customer service and how thorough the were with the repair of my bike. I want to give a big thanks to Hugh Johnson for keeping me in the loop during the while proses and working with me. I will definitely 10/10 recommend carter power sports over any other dealer ship in the Las Vegas valley for any of your needs.
Pua Valdez
Great experience with Carter Powersports! We purchased a 2021 Polaris Rzr Turbo and had a pleasant experience. By far best pricing in town and great customer service!! We worked with Will and he was very friendly and kept in communication while we waited for our machine after pre-ordering!! We also worked with Theron in financing which was a seamless process. We got everything done in an hour.!! Highly recommend!!
Jimmy Q
Helpful staff, great communication and really look out for their customers. They did more than I could have asked for and I couldn’t be happier. Shout out to Noah as well for responding quickly and guiding me through the process of buying a new motorcycle!
Courtney Turner
I had been to another motorcycle shop to buy a motorcycle and the vibe was off and to be honest the people who work there wasn't making this experience exciting. I then went to Carter powersports and was speaking with Drake and immediately I knew this is where I was going to buy my bike. Drake was awesome! He was just as excited as I was. He was informative and patient. Because of Drake I'm going to go back to buy my kids dirt bikes from Carter powersports. I bought a 2022 gxsr for 750 And I love it!
James Glover
Good work provided by techs. Minor things not addressed like "inspect" in a line item. What did they see when they inspected something? Previous repair the tech didn't plug the front left turn signal in. Minor item, but suggests that there was no double check of work.
Service advisor knowledgeable and informative, but too busy to field outside calls from customers checking status of repairs.
I will continue to use and trust their service.
Alfred Cantwell
I rode into town yesterday and realized I need to get new tires and made a call to them in the morning when they opened. It was a pleasant call and I got prompt service and actually talk to a live person and was told to bring in the bike, which I did. They promptly brought the bike in and replaced my tires. They did a super test ride and sent me on my way. The only issue I have is, I wanted one of their social distancing T-shirts in size large and they did not have one.
Terry Gaither
Noah seemed to be very well informed. Very pleasant to work with. No hard sale. Everyone I met was very helpful and friendly when it came time to sign papers. I would definitely recommend Cater Powersports. Ask for Noah if you are looking to buy. You won’t be sorry. Noah, thanks again for everything you did to walk me through the whole from start to finish. I am very satisfied . I would definitely look for Noah whenever I might need to buy again.
Moshe Eliyahu
Great experience. Came to the store and get one of the 4 wheelers. Very excited to ride on that. Talkwill was very helpful and nice. All the stuff was nice people. 😃😃😃 love it. Very recommended …
Jason Welch
I just purchased a 2022 Polaris from Jim at Carter Powersports. I got what I wanted and it was here quick. The transaction was pretty smooth.The price was lower than some of the other places that I called and they were able to get it quicker. They had (3) 2022 General 4 XP 1000's in stock. I would recommend stopping in and seeing Jim. I also ordered a new windshield and rear window and they were here within 2 days.
Ben Woodworth
The whole staff was super helpful from salesman to finance. No pushy salesman!
Tony Bonnici
David the sales expert I worked with to purchase my side by side took extreme interest in my interests and made sure I received everything I wanted.
The entire Carter Power Sports team were great!
adrianne barela
Working with Will and theron made my experience simple and easy! Great company and product! Certainly a better experience than ridenow!
Brandon Gilbert
Noah and the team at Carter are great. Bought a few bikes from them and they are very informative and helpful through out the process. We will continue to use them on future purchases.
Michael
Disclaimer: I ultimately did not buy my motorcycle here due to settling on a different model.
Great customer service and less expensive than the big-name dealer in town (for example: their freight fee is exactly what is on the manufacturer website, not $200 more compared to another dealer in town). Had I gone with the Rebel 500, I would have hands-down bought it here.
Joe Angel
Great customer service, really easy to work with David and was really happy with the bike I went home with.
Josh Sinclair
Easy transaction. Prompt quoting. Great experience! Ready to ride!
Ashley Elmore
After shopping other dealerships in town I stopped by Carter Powersports and bought my first RZR from Drake and had a great experience. I highly recommend Drake and Carter Powersports!
Kari Hashimura
We had a great experience! David was such a big help. We’re very happy with our purchase!
Jasmine Boyd
I just recently purchased a motorcycle and it was a pretty good experience. I put down a deposit on a bike and waited for my turn. Got a couple updates about my place on the list. Then one day the bike was ready… come to find out it was ready only if I came the next day. As I couldn’t make it the next day I pleaded my case to allow me to come later. Supposedly the guy first on the list had stopped responding and they had been sitting on the bike for weeks. (It was the end of the month.) Eventually they decided I could have the bike if I came that weekend. I was assured that if I had waited for my bike things would not be so rushed. I made the drive that weekend and it was easy peasy. It took about 15 minutes to get all the paperwork done and go over everything. All the guys were very helpful and it was a smooth process to get my bike.
Nick Kennedy
Carter Powersports on South Decatur is amazing! Just picked up our brand new 2021 polaris Turbo S Razor! Thank you Drake for helping us and making the purchase process so smooth! Everyone that works there is so friendly and super helpful! No one beats their customer service in town.. We are repeat customers we bought our 2014 razor from there.. Only place we buy our off road toys from. Thank you Drake and thank you Carter!
Elon E
Just got a dirt bike at Carter Powersports the process was easy and good, I highly recommend!
Rocio Martinez
Thank you Javier for assisting me with maintenance on our Polaris. You’re Awesome!
Lauren Aldous with Axiom Property Group
Drake helped us purchase two motorcycles when we were only looking for one. He was extremely knowledgeable and had great information on what would fit best for my wife and I. Him and the other staff were super helpful with getting all the gear we needed and we had a great time with the entire experience! Thanks Drake!
Lisa Sanfelice
I went in looking for a starter bike. Drake was really helpful in helping me find the perfect fit for me the Z125. He didn’t rush me into a sale the first day I went in there. He told me to do my research and I came back a few days later about got it. I hadn’t been on one in a while so leaving I stalled out a few times and they came to check to make sure I was all good (don’t worry I made it home). Thanks for all the help!
Devin Stika
Loved it there, Jeff was super helpful and I had a great experience
Jacob Ramirez
Great service, fast responses, and easy process, would recommend 10/10.
Dean
Quick easy and solid support from Drake over at Carter Powersports. Gave a reasonable trade in appraisal and worked to get me out on a new bike. Definitely recommended.
A lot of people might complain about some issues here, but it’s a dealer. Don’t know what people expect.
Aris L
They have done all my warranty and recall works. Had issue with 1st recall but they corrected that in the 2nd recall.
Daniel Sherman
Just got a 2023 Sx 300 here at Carter powersports thanks for Drakes help for hooking me up with it!!
Stewart Rowan
Always helpful and great customer service. I get my oil change kits there for my side x sides. I have purchased several items from there from helmets and gloves to pants. The employees are always nice and helpful. I’ve always felt as though they appreciate me as a customer. I have been to every motor sports store in Vegas and Carter Powersports is the best in town.
Greg Perry
The overall experience with Carter Powersports was excellent. Noah Clements was very knowledgeable and had everything ready from rzr to the trailer. Noah was awesome to work with. I would recommend and will buy from these guys again.
Jeremy De Frenchi
Just Got 3 four wheelers today at a good price,
me & the family are really happy,
Thank you (Jeff Prado) for your help,
Anyone looking for a ATV or Street bike go see Jeff he is the man 💯,
Angel Lyons
Hugh in parts is great. He’s easy to work with and always follows through. Drake in the sales department was wonderful. He special ordered me a bike and took care of everything! I would highly recommend them!
Jason Hoorn
Drake and his team at Carter were AMAZING. They made the entire experience easy and enjoyable. No pressure, no BS. Just solid customer service from start to finish. Thanks Drake!!!!
K
I worked with Drake at the Decatur branch in Las Vegas. He was very helpful in finding me the right bike and answering my questions. I appreciate his help, would recommend anyone looking for a bike to go here and ask for Drake.
Jeff Gilbert
They treated me very fairly. I bought a used bike from them and sold it back to them later 11 months later. I have no complaints. They definitely treated me better than other Vegas bike places i visited. I love motorcycles and dealerships that treat ppl fair.
Jeremy
I showed up to Carter Powersports interested in a Polaris off-road UTV on the 23rd of June. Noah assisted me that day with other awesome options. He carried such a great attitude and seemed to take lots of pride in his work. His passion for motor sports, he explained to me, is the main reason why he enjoys working at Carter Powersports. I still need more time to make a final decision but when I visit next, I’d love to have Noah as my salesman once again!
Craig Davidson
I always enjoy going to Carter Motorsports. Impressive two story facility and big inventory.
I like that second level!
I had the sales guy, Will Kohl helping me out. I appreciated his easy demeanor. Wasn’t too pushy. And obviously knows his products. He’s even funny!
Jay Haunschild
Carter Powersports was awesome! Theron and Noah took care of us during our purchase of two new dirt bikes! The experience from beginning to end was easy and quick. I highly recommend going to Carter Powersports for all your off-road needs!
Michael Verrette
Drake was amazing! I love that he does not push sales on you, he just answers questions and gives you all the information to make the best decision for your new machine. I would recommend Drake and Carter Powersports to anyone.
TheAerosolassassin
Came in and bought a crf110. My sales man will was great. He got me thru the whole process and made everything easy. They didn’t have my bike in stock but got it ordered up and to me within 3 weeks. Great service, always have bought my bikes here and will continue to do so.
chantay freeland
Everyone is Knowledgable and Friendly over at Carter Powersports. They can help you figure out what your riding needs are. We would gladly make the 7 hour round trip drive to purchase from them again. Ask for Will Kohl to be sure your Powersports needs are met.
John Whitlock
Drake was awesome to deal with, no pressure through the entire deal. Started the deal with a new GSX-S750z and ended up switching to a Duke 200 in order to teach the wife. Will definitely be back to get bigger bikes once she’s ready for an upgrade.
Brad Fox
I was on a cross country solo trip on a new Africa Twin and planned a routine service. I was able to drop the bike off on a Wednesday, fly home for a family event, then return on Tuesday morning when they opened to continue my trip.
The service was completed, bike was cleaned, and the bike was secure for the weekend. All of my gear was also safe and I had none of the worries of airport parking. The staff was all very friendly. As an out of towner, and from a much, much smaller town, I was very happy with the service and personnel.
Toni Hughes
Thank you Bob Vida. We would not have what we have today without you. From equipment advice to equipment knowledge you are the one to ask. 100%
Cody Poplawski
Had the pleasure of “Noah” guiding me through the process of buying my new husky701!!! His customer service is top notch and made the process a breeze. Look forward to working with him in the future for all my Moto needs . 👍🏼 👍🏼 …
Michael Hutchins
Everyone here at Carter have been nothing but helpful and friendly.
Will in sales made my 2022 KTM 500 XCW-F buying experience painless and pressure free. His professionalism is genuinely refreshing.
Josh in parts was also very helpful and patient with my questions and look forward to doing business again wirh these guys in the future!
Cheers!
Adam Fitzgerald
We had a great experience with carter powersports. Noah was our sales representative and he was up front and honest throughout the whole process. We were able to agree on a price over the phone and the RZR came in way quicker than originally said.
Thanks again Noah.
Brenda Corvera
Drake was so helpful! He explained the different options and availability they had. Found the perfect bike for my style. Easy and quick process.
Alfred Miller
I've been looking for a Vitpilen 401 for some time now. I sent in one of those "request more information" things after seeing they had one on their website. Noah called me the next morning with the information. I showed up a couple of hours later to look at it, and was out the door with a brand new bike about an hour later. Staff was friendly and the process didn't take long at all. Would recommend.
Junior Chavira
Jeff was amazing and very knowledgeable would recommend if you go in to ask for his help
Kelli Griscom
Friendly, helpful, accommodating. Everything to make the process of buying my new bike as easy as possible. Will definitely be coming back for future purchases!
Aaron Brown
Theron was amazing and I love him , but not in a wierd way
Todd Madeen
i walked in to "kick" some tires but ended up riding out with a new KTM 1290 SAS! I did not expect a 22% discount on a new model in August! Jim was a great low pressure sales guy and the financing department had me out in record time.
I wish they offered a service that would help break the news to my wife of my latest purchase.
I have not used the service department at Carter yet but if they're anything like the front of the store i will have nothing to worry about!
Shane Richmeier
Carter power sports was amazing! From Noah my salesman to finance, all the way to management. Very fair pricing, very friendly and a smooth transaction. I highly recommend you check them out, you won’t be disappointed!
Alexa Candelaria
Amazing location. They walked me through every step. And made me feel comfortable buying my first bike.
Sarah
We had the most amazing customer service from our sales guy Jim and the whole team. A few things we noticed that really made them stand out:
1- The shop is clean and well taken care of, it really shows their pride and love of the job
2- The communication between team members was on point! No waiting for everyone to get on the same page.
3- Respectful, professional and HAPPY staff :)
4- Every promise made was kept! 100%
Would highly recommend!
Joseph Cox
Being a sales manager at a Chevy dealership and making sure customer service is always done correctly Noah at Carter’s power sport’s exceeded my expectations and had everything ready for me over the phone and in person for when I came up to take delivery! It was a great experience and When i go back i will ask for Noah! Ask for Noah for any help!!
Lewis karoly
Wanted to leave a comment about my experience I had with Carter Powersports yesterday. Stopped by there with my 12 year old son, just to look around and waste some time before I had to get him home. Well, to sum it up, rode home in a brand new 2020 Kawasaki Vulcan 900 Custom.
Yes, I (and my son) loved the bike but mainly the feeling I got from all the employees there, Drake my salesperson, his managers, Heather in parts, EVERYONE associated there. They made me free totally welcomed with no sales pressure and they honestly felt to me they appreciated my time there and business ..I'm 61 years old and haven't been on a bike in over 30 years, but riding that bike home last night sure put a smile on my face, and bought back alot of great memories .
Thanks again Drake and everyone there for the great work you did..
Will definitely be back and let all my friends and family know the great business you have.....
Travis Englebright (Sparks_Gaming11)
Derek was a pleasure working with, he went above and beyond to help us with our purchases. Definitely made customers for life because of him!:)
Lamonte One
I had a great experience everyone was so nice. Drake did an awesome job in assisting us with our purchase. He was very knowledgeable about the UTV he answered all questions. I will definitely be back.
Kekoa Michael (Koa)
I would not go to any other place for sales, service, or even any general inquiry for a new Powersports vehicle. I worked with Drake Martin and it was the easiest buying process I have ever been through. He was thorough when it came to me asking questions and he also got me an appointment very last minute luckily. Theron in finance got my deal funded within 30 minutes and brought me multiple options to the table that would best suit me. I could not have asked for a better experience and I will be glad to return here time after time again. Thank you Carter Powersports!!
Darrin Leslie
Drake was awesome!! Best buying experience I’ve had!
Al Re
Drake Martin my sales person and Jeff Porter I believe the GM of Carter motorsports, were instrumental in getting me my Pioneer 1000 - 5 side-by-side. Absolute gentleman they went out of their way to get me set up. I really appreciate their professionalism.
Jeffrey Scheiwiller
After shopping around I settled on Carter Powersports because their pricing was competitive and they didn’t gouge me on destination and set up fees. Will was a fantastic salesperson and made the process easy and painless. Needless to say, I’m happy with my new bike and with Carter Powersports. Highly recommend!!
shaun lacey
I came into Carter's as a new customer after getting the run-arounds with Ridenow. Drake help me out and started the process of looking at a GSXR 600. Drake was super cool and laid back, very knowledgable. After being there for about an hour, I was able to finalize the sale for the GSXR 600. Everyone at Carter's is friendly, knowledgeable, and wont just treat you as "another customer". Ridenow felt like walking into a car dealership.
If you're looking for a really good place to shop for a bike, check out Carter's and look for Drake! I have some more family that are looking to get a bike and I'm sending them to Drake!
Thank you Drame and Carter powersports!
Nancy Gilbert
Picking up a Christmas gift for my son 💙. Noah took great care and patience with us! Got a great deal! Awesome team! Highly recommended! …
Quinn Weathers
Dan, Noah and the team at Carter Powersports are the absolute best! I came to them to request help purchasing a Polaris RZR for a third party and Noah helped me with advice for a model, safety accessories, budget and anything else I asked for. He was great at being available over the phone whenever I needed anything. When it came time to have the RZR delivered, we had some complications arise on our side with scheduling a delivery and the whole team were so patient and accommodating for whatever we needed. I work for an organization that may need to purchase a vehicle like this again, and I truly hope we do so we can work together again in the future. Great team!
Jordan Cheeseman
Had a quick and great experience with the staff. Was in and out with a new bike in less than 2 hours. They have a great selection of motorcycles and equipment so I highly recommend buying from them.
-Update
Once again they have been very helpful with not only making the process easy but giving me a great price on a bike I really wanted. Still highly recommend!
Starr Davison
Got me taken care of with accessory installation. That's my place to go now
Jordon Bailey
Awesome dealership, had a A+ buying experience with them. Will was my sales rep, very knowledgeable and friendly!
Christopher Lowrey
David and Will we're very professional and courteous. They made the experience awesome! Thanks!!
Gachia rose Queen
Noah is the man
If you need to buy a rzr - thank you again
Danny Rubio (BlackCathedral)
Noah was great! Very friendly and very cool
Anthony Otake
Great experience. Walked in and was immediately greeted. Drake was awesome and answered all my questions.
Paul Winkler
What a fantastic experience I had purchasing my first ever ATV at Carter Powersports on Decatur. I had the absolute pleasure to work with the salesman name Drake. I have been in the service history for over 25 years and this guy was probably 25 years old and he was just amazing. Personable great smile willing to work with me asked his boss repeatedly because I wanted to try multiple bikes since you really can’t ride these unless you go purchase a tour, it was just a great experience altogether. Theron in the financing department was also pleasure including Bill in the parts department. He also was from Wisconsin since I’m from Chicago we really had a good bond and all of these guys that I’ve worked with their efforts do not go unnoticed. Although one thing that was kind of irritating was the choice of music that they were playing it kind of deflated the purpose of buying a toy. These people should be playing soft rock or rock to really get you amped up and ready to buy something vs not Christmas music it’s not a Hallmark. Sorry Robin to burst your bubble but me and the guys stand together and you need to change that music ASAP. Dan in the deal making was also very helpful considering we negotiated the price down he threw in a brand new set of tires also extended a two year warranty on the powertrain and transmission. I would absolutely recommend Drake to my friends or family for the best customer service and honesty anybody could ever desire when purchasing a toy like this. It was the truest customer service I have encountered in a long time especially Drake being so young. Thank you Carter Powersports I will definitely be back and recommend it to all friends and family and my clients. My name is Paul
Kari
This place takes good care of riders for life. Service and runs great.
Last month, I was shopping for a new motorcycle. I really loved the Suzuki TU250x model and went down to Carter. I met with Tanner, a sales rep who was very nice. He got my price as low as he could, and being stubborn I left to search for a lower price. I went all across town and received horrible service and laughable quotes on the new bike. In the end, I went back to Carter, spoke with Tanner again and got my price within my range and purchased. When I returned, Tanner was eating lunch when I came back, but immediately stopped to come help me and finish the sale.
Recommend Carter Powersports! I'll be taking my bike back for service as they offered me a great maintenance package!
Ron Skene
Excellent dealings with a very professional staff. Very attentive to needs and questions. Worked with Jim and he helped get me into exactly what I wanted with an amazing deal!! Do not hesitate to make this your first and only stop.
**Edit**
4/23/19 Still amazing team to deal with. Everyone is very attentive and are willing to work with you. Dealt with Cameron this time around and cannot say enough about how great of an experience it is to deal with him.
Will Dellaechaie
Purchased a new quad this week from Noah. Hell of a salesman. He knows his stuff. Very informative. Was able to answer all of my questions. Was in and out in less than an hour. If you need a bike, quad, etc. Noah's your guy.
Neal Adams
They treated me like a Son. Absolutely stunning place to be. Friendly staff thats' more inclined towards teaching responsibility of motorcycling and ATVs instead of selling their merchandize(s). I bought my first bike there-- they educated me more about bike physics and engineering rather than talking about speeding, performance, or just focused towards selling the bike that they want to rid of quick. Would recommend to anyone who's looking to buy a bike! Thanks for being kind to me, and treating me like a son.
John Scheffler
See Will Kohl for excellent sales guy. Very knowledgeable.
Cassondra Farris
My husband and I went into Carter to look around and the team was outstanding. They were able to answer all of our questions and provided us the best option. The team worked with our budget and was able to get us into a RZR. We are extremely happy with our purchase and the quality of service.
Sean Farrell
Very knowledgeable staff. Noah took care of my sale for a used 2019 Husqvarna. He was extremely professional and made the process easy. He also went out of his way to detail the bike before I picked it up. Defiantly recommend them to anyone looking to for a motorcycle or ATV!
Patrick Utterkid
Very helpful parts store, and the sales department will work with you on a great price for new bikes and side by sides.
The repair and knowledge of there shop is the best. They will always answer your questions if you want to do it yourself,or they will make the repairs for you.
Top notch mechanics....
Matt Tanner
Noah was a great help and very informative. He made it a great experience to get the motorcycle I wanted. My friend Doc recommended Carter Powersports and Noah to me. I will be doing the same.
Hannah Wanlass
Jeff was very helpful and personable! I had a very good experience thanks to Jeff
Stephen Hernandez
Great selection of bikes, considering the size of the building. The folks I dealt with were great; definitely worked hard to earn my business. I would definitely return for future purchases. I cannot speak on the service department, will update when my bike gets serviced.
Aaron Reed
Update: On my third bike and Carter is still amazing. Love the staff. Thanks Drake!
This is my second bike from Carter. It won't be my last.
Great service. Jim was helpful and knowledgable. I never felt pressured or rushed.
Douglas Shulby
These guys came to my rescue when I had a dead battery. If I lived closer I'd use these guys exclusively.
Devin Nichols
Drake Martin our sales person was informative and knowledgeable. Helped my wife and I to find the atv we were looking for.
Drake helped me load my new quad and even gave me a couple of tips on using my ramps and strapping it down. The financing department made things quick and easy. I will come back when I’m looking for an atv for my wife.
Michael S
Outstanding customer service from Eric in the service department. He answered all my questions with legit answers and kept me up to date on parts arrival and expected completion. So far, the best experience I’ve had here in the valley. I will start bringing all my machines here.
The_Corporate_ Kid
The guys at Carter Powersports took great care of us in our purchase of 2 fun little z125 Kawasaki’s. Great bikes. So much fun. And at such a great price. Jeff was easy to work with and made the deals fun and well priced. I was very happy with the prices we negotiated. We will definitely be buying from Carter again in the future!
Funkshuay
Super nice staff! Transaction was quick and easy. Noah had us in and out the door with beautiful scooter. Excellent customer care. Will be buying more toys here in the future.
Owen Brondo
Drake and Dan have been more then helpful in my first purchase of a bike . They are the guys for the job if you are looking . Trust carter with your time money and most importantly your life when choosing a bike . 5 stars
Larry Muhlhauser
Our experience with Drake and his team was fantastic! We will recommend them to everyone who asks about our side by side! Thank you very much. L & L
jkiel foto
Sales staff was very attentive while we were in “buyer mode”. Answered most questions and got us on a short test ride with no issues. Worked with us on funding issue (who carries a checkbook anymore?). A bit different when we returned to pick up - but finance guy was great in helping us get the Pioneer loaded etc.
They lost a star in the rating with a promise of a washed vehicle with a full fuel tank, neither of which happened. That was irritating, to say the least.
Dirk Honda
I was very happy with Hugh and the service team. They picked up my motorcycle, fixed it, and were very communicative during the process. Hugh demonstrated nuanced knowledge of my particular motorcycle and educated me on the underlying issue(s). I felt that the prices were reasonable as well.
drew erra
Drake and the rest of the team were great. Bought a new ATV for my daughter and a trailer. Had it ready to go on time and pick up was very smooth. Highly recommend Drake and Carter Power Sports
Brett Shewmaker
They were very friendly and easy to deal with. Never pushy and out in the open as to pricing and other info. Will Kohl was our salesman, he will take good care of you!
Shannon Smith
Drake was so helpful and knowledgeable about the different selection of bikes, he took the time to help me choose the bike that met my needs - and it wasn’t the most expensive one either. I really appreciate his honesty; he totally had my best interest in mind, and wasn’t out to just make sale. I definitely recommend him. All the other folks were helpful too, no high pressure sale type of approach. Like any business I’m sure they are out to make a profit, but they put a package together that was more than reasonable. Yes we haggled a little bit, but they were upfront and direct about the negotiation which I really appreciated. I can’t say enough good things ... they were all very helpful, very fair, and very professional.
KWAKA88
Update Review.25th January 2022
Was looking for a 2nd bike and the online Financing system was a breeze.suoer fast and easy.Theron is the guy you need to go see. Upfront honest and a pleasure to deal with. This my 3rd bike from them Ive bought. Jim Henning delivered the bike and went over every thing for me and answered all questions. Good bloke!
Hugh and Eric are great but the mechanics twice now have left chain adjuster screws loose after tyre changes.
Hugh and Eric the service guys get 5 stars.
Jeff the mechanic gets 5 stars as hes top mechanic there. I wish the other mechanics were more like Jeff.
David Jordan
Fit me in the same day for an oil change on my goldwing. when it was finished, they called me and recommended that I have my front tire replaced (2/32 thread). I said okay. Was promptly added to the work order and got a call saying the bike was finished again.
Service department was great and friendly.
My only issue was I scheduled an appointment for Tuesday via their website and by late Wednesday I had not received the promised confirmation contact. Called them late Wednesday afternoon and they fit me in early the next morning.
Joseph Orosco
Amazing place and great staff! Got to meet Drake who helped me with obtaining my new bike at an excellent deal. Extremely grateful for the staff which is why I always come back here and never leave dissatisfied
Jason Shih
Great place for parts and gear. Went in to order some one part that I found online. Carter was a bit more expensive, but I would get it sooner. When checking out prices I asked if the would price match to a online store. He asked me to show him the parts price which I already had in my cart on my phone. He said he would see what he could do. He came back with a price match. There parts department/ check out are always nice and ready to help. I am a repeat customer for this reason, and when I’m ready for a new machine they will be stop #1.
Update took my rzr in for service. Had an issue with not starting and no gauges. Machine was out of factory warranty. They got Polaris to ship parts and cover parts. Then there was labor. I know we were around 4K trying to find a crazy electrical issue. They got my aftermarket warranty to cover a few hours and Carter I believe ate the rest of the cost. 100% paid. Hugh the service guy was awesome. They had the machine for 72 days. Waiting on free parts and low staff. Didn’t care they took care of me and kept me in the loop . Awesome sales, service,
I recommend Carter Powersports 100%
_nuve _
Will was a big help! He had patience with all my questions and showed me everything I wanted and needed to know. He was very kind and had great conversation. He got me in and out very fast in a fun and positive way and now o got my own bike! I have no doubt the rest of the staff is just as amazing. Thank you Will and awesome staff Carter powersports
John Aberle
Today was a good day!
After a very frustrating day at a competitors motorsports business yesterday, I decided to look one last time at Carter Powersports.
When we arrived, my wife and I were greeted at the door by Drake. Drake was a stark contrast to what we dealt with the previous day so his calm demeanor, no pressure approach was just what we were looking for...and his knowledge and experience really brought the entire deal together...Thanks again Drake!
For our purchase, the entire staff at Carter Motorsports worked together as a team! And after all...as consumers, don't we look for these types of assets in businesses where we spend our hard-earned money?
Carter Motorsports has earned a valued customer!
Douglas Berggren
cards on the table, i'm an objective person; that's who i am - always have been, always will be, which is why i'm good at my job. So in leaving a fair review:
Overall I had a good experience with Carter. The salesman pretty much knew the ATV i was buying and was able to answer my questions. I also liked the fact that it's a solo shop - not a dozen other locations; family owned for like 40 years. I would actually leave 4.5 stars, but doesn't seem like i can do that.
(Actually from the complimentary description of the owner i was given, i would have liked to have met him. I'm prone to working directly with senior executive types. He sounds like the down to earth, grounded type of person i can relate to.)
I have no hesitation to returning from time to time for various things: i need some accessories still, and will have service now and then. The reason for not giving a full five stars is that i was thrown off by the final fees being added during the purchase process. So to "newcomers," understand the fees that will be added to the price you see on the website. Plus, you can't test ride the machines. I get the insurance issue, but this is the only motorized vehicle i've ever bought without taking it for a ride first. When there are other shops where you can schedule a test ride from their website, not having a test ride seemed - odd. But still, a thumbs-up experience.
Jessthulhu
Great customer service! Made buying a new motorcycle easy and enjoyable. The owners empower their employees to make good decisions and build solid relationships with their customers so you’re taken care of quickly and can trust the people you’re working with. Simply outstanding. I look forward to working with the team here for all my future motorcycle needs!
FLAVS
Noah the salesman that attended me was very helpful and professional. And he was really willing to help. And The whole tram. Thanks !
Adriana S
I came in and an employee named Noah helped me out looking at Razor bikes. He was awfully nice, super helpful and knowledgeable for what would be best. Do plan on coming back.
Dave Goodall
Went to look at a motorcycle I had been contemplating for a while. After talking with Will (Salesman) I decided to see if they could give me a price that I was comfortable with, and after discussing it with Dan (Sales Mgr.) and my Salesman (Will), they worked with me to make it happen. They serviced and detailed my bike to my satisfaction, and delivered on their promise of making it a pleasurable process. This is my first time buying from Carter Powersports, but it definitely won't be my last. Check them out, you'll be glad you did!
Charles Lange
Thumbs up to Bob L in parts. Good to talk to a parts person who has knowledge and a great attitude.
Ramon E Ortiz
My wife loves her 2021 Monkey. We can’t wait until the 2022 Monkeys arrive so we can get a second for me. The salesperson was 100% professional and knowledgeable in Honda motorcycles.
Aaron Hawley
Always a good experience, I will always return until I get bad service, so far, so good. THANK YOU
astrolover 95
Quick and easy, perfect for what I was looking for. I was helped by Noah Clements.
Jennifer Foronda
Bought my 5th bike from drake. Great experience
Jeannie Rodrigues
This was an excellent buying experience for our first Razor purchase. The salesmen were awesome and the financing part was extremely easy! We are very happy with the whole experience! We will definitely buy again from them.
Abbey Frew
Everyone was super helpful with making my purchase happen!
Raf Adame
Will was straight to the point, and down to earth, and pretty cool dude. He sold me my new HONDA PIONEER 520, and can't wait to try it out! Way to go Will for coming through for me.
Joshua White
Upon calling I spoke with Will and he was very friendly and gave me a no BS price that I was happy with. He was very friendly to talk to while all the paper work was getting completed and answered any questions I had. I will be giving him a call for any future purchases.
cory Compton
...Will was excellent helping us get a special Birthday Gift for our son's Sweet 16!!!! He answered all our questions, was very honest, and our son is overwhelmed with his new ATV!!! Thank you Will, and yes we will definitely be back!!! The Compton family
Vivek Raman
Had a great - and very positive - buying experience working with the Carter Powersports sales team. Jeffrey, the sales manager, Drake, Jim and Ryan in sales, and Theron in finance are highly knowledgable about the products. I never felt pressure to buy a bike the numerous times I was in the shop just kicking tires. Not only am I stoked about my new machine but it's nice to feel part of a local dealership community.
Steve Fox
Had a great experience in the purchase of my General from start to finish. You guys are awesome. Thanks
Brought my general down there for a starting issue due to the brake sensor. They got it in as quick as possible. And had my general back in no time awesome service! Thank you guys!
Rey Ines
Sales floor personnel are awesome, friendly and knowledgeable with their products and the cycle world. Sales, Drake Martin, was patient with my choices, gave me options after knowing what I've ridden and my taste in bikes. Drake shared personal experiences with different bikes experienced with him and peers. I knew I was in good hands with my the purchase of my 3rd bike ever, and my 1st bike from Carter Powersports. I will be coming back to Carter's because of such great experience there. 5 STARS!!!
john belton
I purchased a 501 Husky Dual Sport Bike from Carter Power sports today. Both the Salesperson (Will) and the Dealership were great!
Arianna DeQuattro
We worked with Hugh and Drake to buy 2 ATVs. Great prices, quick process, and we will be hitting the trails same day! Thanks, Carter!
Luis Rubio
Drake was patient with us during our first dirt bike purchase, as my wife and I are first time riders. Staff was knowledgeable and we will definitely return for any future purchases.
Summer Hughey
Smooth sale transaction, loved that they have an electronic way to collect your down payment. Salesmen kept calling by the wrong name, so that was a turnoff. Finance manager gave me no headaches when asked to request financing from a specific lender so that was great.
Erick Saquil
We went to carters to buy our first bike and Will K helped us he was very knowledgeable and super friendly. Thank You Will
Edward Coffman
Prompt, courteous and fair priced service! I would highly recommend them!
Tracey Jumper
Had my heart set on a bike and this crew came through where other dealers couldn’t! Fast, fair and made everything easy. Left a message online on Thursday, had a bike on Friday. Can’t believe I tried to shop anywhere else. Thanks for making my day. Thanks so much, Jeff and Jim!!
Noah Domogsac
I loved it here. “Will Kohl” helped me pick out a bike that was great for me. All the people that works here are very nice and very helpful. I will be definitely be coming back. Thanks Carter’s 🤙🏽 …
HellFire
Had been having trouble with a different dealership and decided to try my luck with this place. Walked in, told the retail rep, Drake Martin, what I'd walk out with a bike for and they got everything settled on their end in just a few minutes. Service was fast and personable. Picking up some more gear and servicing equipment later down the road and they'll definitely be my first pick.
Dan Deitchler
Drake was our salesman. We came into Carter’s already having an approval for another quad at another dealership. When we came in looking for a quad, he stepped in and listened to what we were looking for as far as price and specs on an ATV comparable to what we were approved for. He was knowledgeable about the ATV and was very upfront about the deal and down to earth without the annoying salesman pitch. We knew what we needed and what deal we wanted and Drake delivered the customer service with a genuine friendly personality, which actually sealed the deal for us (in addition to the deal and quality of the ATV of course). The approval was quick and paperwork was effortless. Jeffrey (sales manager) came by to shake our hand and chat for a little, even though it was past closing time. Based on this sale experience, we are looking forward to doing more business with Carter’s in the future and hopefully will have a great review on their service too! I would recommend Carter’s to anyone in the market for ATVs/motorcycles!
Dan & Geri D.
Brian Christian
Just bought a four wheeler there. Were they perfect no, were there hiccups, a few, but in the end they took care of me, made things right and I have a solid machine. I would definitely say give them a chance and they will work hard to make sure the customer is leaves happy.
AJ DeBoer
Drake was extremely helpful through the whole process snd was able to get me exactly what I wanted in a timely and efficient manner! I drove all the way from Colorado to do business with Drake and would do it again in a heartbeat. Highly recommend!
Zyrix
Great guys! Walked in after seeing the bike I wanted online and they knew exactly where it was. Cameron was the sales guy that helped me and he was pretty knowledgeable on the bike and had ridden it himself. Unfortunately my work schedule kept me from really being able to spend any time at the dealership. Things were limited to lunch breaks and Cameron was very accommodating of that. Worked with me via text and phone calls to setup appointments. Was able to help me get info sent in electronically as well so time wasn’t wasted. Huge help!!!! Really up front guy which went a long way in making the deal happen. The finance guy Theron made things easy to understand and laid out everything in a easy to follow way. Asked him a ton of questions and he wasn’t bothered by it in the slightest. Overall a great experience.
Ryan Spencer
BobbO (Bob lofquist) helped me with my oil service parts for my RZR. Awesome service A++++
Eric Deedon
I brought my 2012 ZX6R in for service due to the battery not charging. Long story short, they had to call Kawasaki to find out what was wrong. Kawasaki said the rotor was no longer magnetized and they would pay for a new rotor, stator, and regulator/rectifier at no cost to me. (I had no warranty what so ever)
Carter could have easily not have told me that Kawasaki was paying for everything, and they could have made a few extra hundred bucks. But they informed me of the issue, and I only paid for the diagnostic fee. And for that reason, Carter will always have my business. I will gladly make the 30 minute ride to them for all my motorcycle needs
joseph orosco
Great place and great customer service. The person who helped me was Jim and he is a great guy who works with you and has your best interest in mind. Overall, great place to come to. Compared to their competition that I met with prior, Carter Sports was more open to working with me and much friendlier.
Tim Muis
Bill in parts was awesome! I went in only to get a couple oil drain plug washers, a grand total of $8(big spender right?!). On the way there both kids fell asleep in the car, so I called Bill and asked if he'd be willing to bring the parts to me in the parking lot(so wouldn't have to wake them both up), and he said absolutely without hesitation! He came out, took my payment, then came back out with my parts, was friendly, and offered a welcoming handshake! Outstanding customer service, even for a small change sale like that is hard to come by. Not to mention they actually answer the phone in parts very quickly every time you call, and usually have what you need in stock! Thanks again Bill in parts! He knows what good customer service is all about!
Kenneth Hergert
I went to many off-road dealerships and Carter Powersports was the only one that was friendly responsive and made me feel welcome to be there.
Ask for Noah as your salesman. Noah was amazing!
Thank you.
Solovino Velador
Friendly, knowledgeable and helpful staff. Drake was patient and truly wanted our family to get the right SUV, regardless of the time it took or where we purchased it. Drake was open and honest and helped us get the right model and the right accessories...all of this at the best price (I shopped other vendors too). Got a great deal and I will do future business here.
Jessica Ramirez
Drake Martin was absolutely fabulous! It was quick and easy and I really appreciated his patients in answering all of my questions. I highly recommend him to anyone looking for a bike!
Julie Ann Salas
I cannot find the right words to express how grateful we are to have worked with Will and Jeff! I walked in as a customer who could’ve just been another transaction and I left wishing I could’ve purchased more. The quality of their products are great, but the quality of service surpasses any other great experiences we had in the past with other businesses! If you’re ever shopping around please give this place a shot! We will be back for sure, thank you Will & Jeff!!!
Yzkid Marko
Great place to shop!!! Super nice and helpful employees!!! Good store prices and product availability. Repairs done by them are top notch just they really try to take your money with that. $180 to true up a small wheel, while a local mechanic did it for only 30!!!But overall, a great place to buy vehicles or to shop at.
Madison Kesner
Came down with my dad today to buy him a bike. Ryan helped us out a bunch and made sure we were okay every step of the way. I really loved how he made a good impression and am satisfied of how he handled everything. He was very knowledgeable and relatable. Other staff were super nice as well. Very reliable.
Clinton Begnoche
Great experience! There was some initial confusion on model years, but the salesman (Jim), quickly cleared it up and answered some tough questions. All of the staff was friendly, helpful, and informative. They made the purchase a fun experience!
CSFurry
An honest and fair experience. Drake was clear and professional including giving me numbers in estimation for how much it would cost all together. One of the nicest sales persons and least amount of pressure i have felt to purchase anything in my life. Drake is the entire reason I will retuen here for all my motorcycle needs.
brian christie
I brought in tires to be changed, the wrong tires were put on the bike by accident. I did a Moto at the track and realized the tires were not what I asked for. I drove the bike to Carter straight from the track to address the tire issue, Eric was quick to admit it was their mistake, ordered me new tires and swapped them out no questions asked. They even upgraded my tires at no charge due to the mistake they made. I appreciate not getting hassled, it was great to see Carter take care of their customers.
Marche Karger
I had the best purchasing experience I have ever had at a dealership with Carter Powersports!! Dan was great to work with in Sales and Rob & Heather were awesome with helping outfit our new RAZR with parts and accessories!! Shop Carter Powersports and not RideNever, as you will be treated like you actually matter!!!
RED OAK
If you want good customer service, good pricing you need to go to here. Best place in town to buy a new bike. Go here asap. Like now.
Donna M Mattos
We were out looking at utvs in Boulder City, nothing caught our attention, so I had carter powersports on phone and headed there.
We found a cfmoto500 utv, 5yrs newer and with standard features that on other makes u pay extra for...and got it at a great $$.
Give them a shout, some great looking bikes and quads as well..
We really liked the buying process there, easy, information and attention to detail.
ANDY J
Thank you Jim for all your help. The buying experience was top notch, painless and quick, just how I like it. I loved that this is a family owned business because you can feel that it doesn’t have all the corporate rules. I would definitely buy my next bike from these guys again in the future. Love this little bike!!!
snowy555556
Had a pretty bad experience at ride now, so I drove the extra 15 minutes and let me tell you it was worth it. Popped a tire on my rzr and needed a couple parts for it was in and out in no time and Eric in-service took good care of me.
Lattamore Osburn
Drake was our salesman and he did an awesome job. No haggling, no crazy up selling, and no hidden stuff. Our Ranger was prepped nice and ready to go! Thanks Drake!
chris charlton
Very pleasant experience, my salesman was Will Kohl, I told him what I was looking for and after viewing a few different bikes I made my decision. We settled on a fair price on the bike of choice and I was in and out in just over an hour. They didn’t pressure me to buy additional warranty’s or service plans but they did offer them and when I declined they moved on to the next piece of paperwork, very nice people there and I will look there first for my next bike and refer friends and family who are in the market for a bike.
Victor Fontana
Jim helped me out, I came in undecided and was going through options. Jim helped me out perfectly, and ended up calling me a few days after I left for a deal I couldn’t pass up. Overall great experience, with super friendly people.
E Z
I bought a new Ninja from Robert. Easy transaction. They worked with me on a fair price. The seat cowl got scratched upon pick up of the bike. They got a new one in a few days for me. I called the service department and made an appointment. When I showed up they took my bike immediately and replaced the cowl. I was in and out in 30 minutes. A1 service. 😎🏁
Nye H
Great experience during the selection of my bike. The salesperson explained the mechanics of the three brands initially on my list. After careful assessment, I found the bike for me and Carter Powersports made the rest of the transaction very pleasant, including free delivery to my residence after the slides were installed.
Brandon Provo
Walked in and we were instantly greeter at the door. It was a moderately slow day for them at that time so I'm sure that added to it but it was a great experience from start to finish. Drake took care of us well, was very knowledgeable and got us a great deal on 2 Honda 250 dirt bikes. Would definitely recommend checking this place out for your next purchase for a bike
Terry Gauthier
Very nice experience as I did everything online and only one phone call. Found the bike on cycle trader and emailed them. They said they had just sold the one bike but another one was due shortly. So, I ho hum it for about 15min and called up and put a credit card deposit on the one coming in. Well just two days later I got a text that said my bike arrived as planned and they sent me a picture of the shipping box. Sweet. Around for the bike pick up that same week and they were ready with all the paper already done. Just sign and gave me my manuals and keys and off again as I was traveling from Montana to Mesa Az and still had 5 hour drive.
Busy place and they were true to there word as promised. I would do business again with them. It also help they had the one of the hottest bike in the market and I got it with out rages Markups. Thanks Carter motor sports for an easy transaction.
Mr. Mac Helena Montana
John Williams
Had an excellent experience at Carter’s power sport here in Las Vegas Drake Martin was my sales person and he made everything go by real smooth I would definitely recommend this to anybody who’s looking to get a motorcycle.
Triton Semprit
Came in to get my YFZ 450 serviced and inspected, they not only let me know how my bike was but also helped me get all the work I wanted to get done to it handled. The service writer Hugh was awesome, he was super knowledgeable and helped me find all the parts that I needed and wanted. Will defiantly be returning for any of my service needs and will be recommending him to all of my friends.
John Rinaldi
Carter Power Sports is the best!! Worked with Dan Beshell to purchase my Honda Talon. Thanks Dan for taking the time to explain everything in detail and making the process so pleasant.
Amanda Mims
Walked into Carter Powersports today, instantly greeted by Drake who was incredibly helpful. He gave us a lot of information without over doing it, was never pushy and gave us space without being asked. Theron was our finance guy, he explained things very clearly and easily to us and made sure we got a great deal. You’ve earned return customers!
mike Lik
Purchased a Suzuki M50 here. Noah was easy to deal with and everyone was willing to help and answer Amy questions I had. Process was smooth and I never felt pressured, would definitely buy from again
Thomas Cagle
I’ve owned and driven motorcycles for over ten years and across 2 states. Carter power sports’ customer service has been second to none.
Specifically:
I brought them the rear tire from a 2006 Yamaha V-star 650 Classic after having worked on by another shop in Las Vegas. Let’s call them MPS. Where as MPS took my money and sent me on my way then I had another flat in less than a week. Carter’s technicians took a look at my tire and asked me how in the world I had been riding on it. They told me the rim and spokes had been wrecked. That the damage was so extensive there was no way the other shop could have missed it. The technicians at Carter wouldn’t even let me take the tire without promising not to use it.
Look. They aren’t the cheapest shop you’re going to find. But they do good work, they are personable, and they appear to genuinely care about their customers. And that’s got me going back.
Dj Brocali
It was a. Easy buy staff were helpful
Zachary Morgan
Jeff was not only super respectful, but super helpful! 10/10 service!
Steve Danko
These guys were great to work with. Made a straight up offer to them which was fair and accepted was out the door within 30 minutes in they even offered to deliver the motorcycle to my home free of charge. They also helped me get some great financing which I did not anticipate using but was too good to turn down. Sales manager made this process very easy and fast we'll be back to Carter powersports.