Reviews of Mattress Firm Tampa. (Mattress Store) in Tampa (Florida).
Mattress Firm Tampa
415 South Dale Mabry Highway Suites A through D, Tampa, FL 33609, United States
Description
Information of Mattress Firm Tampa, Mattress store in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Tampa
Sunday
10 am–5:30 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
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Reviews of Mattress Firm Tampa
Dave 1
I came in here to buy a new bed for my sister, because the first time around buying a bed for my mom was so easy. I met with Kelly and she was fantastic. She asked all the right questions and made sure to find something for us that we really loved. We found a great bed and she made sure to get it delivered the following day. I can't say more for Kelly, not only was she such a great salesperson but she made sure to make us feel comfortable and welcomed us with a great conversation. I will always come here if I ever need a new bed!
Terika Teri
So yesterday I had a not so perfect experience when calling the store to find out where my order was. I initially made a review from feeling as if I did not matter to the company I gave my hard earned money to. About an hour or so after I posted the review, I received an apology from Kelly about how the matter was handled. I accepted the apology and she went above and beyond to help me out after that. I understand she was overwhelmed being alone with customers in store as well as one calling inquiring about a delivery. She was very adamant about giving me something as a token of her apology. I accepted. Thank you Kelly for even calling me back and holding yourself accountable for just being human. And congratulations on being a manager at your new store.
Roseanne Marincas
Very nice dealing with Rachel. She was helpful and answered all our questions. We have used Mattress Firm in other locations as well for 2 other Mattress purchases. Very pleased overall with their stores.
T Miselis
First time buyer here! I was very nervous but Kelly reassured me. She also helped me buy a fantastic mattress and bed set up. Thank you again
Erin Annis
Kelly was wonderful! She was extremely knowledgeable of the products and was great at working with our budget. She made the entire process and enjoyable and easy!
Maureen chamberlain
Marion was very pleasant and welcoming! She took her time with us and and explained everything! Definitely would recommend her. Thank you!
Mary Michelle Ureña
Delivery was fast and easy! Only reason I didn't give 5 stars is my original delivery day got canceled because I didn't have my new address set up yet and had to reschedule my delivery
Kelly Herbst
I could not wait to enter this review! Chuck at This Mattress Firm was hands- down one of THE BEST sales associates I’ve EVER experienced! From the moment I entered the store he was greeting me with a warm and sincere smile. He gave me eye contact and full listening ears when asking what I was shopping for. He listened to my needs according to the type of mattresses I was looking for as well as my budget range and he could not have been more accommodating and pleasant. He checked his system for me to see what was in stock and what was at the best price. Since I had only begun shopping, I gave him my name and phone number so that he could let me know if what I was shopping for was on sale . When I left the store, I knew I wanted to give Chuck my business simply because of the quality of the service he gave me. He went above and beyond my expectations and called me a few days later to inform me that he found specific discounts in the system on the mattresses I was looking for. I purchased two mattresses from Mattress Firm (Chuck), and I am not exaggerating when I say that I will tell all my friends, neighbors, and acquaintances that if they are mattress shopping, they need to meet Chuck! You WILL NOT be disappointed! It was the best and most pleasant purchase experience I’ve had in a very long time (maybe ever)! Go visit Chuck at the South Tampa (415 Dale Mabry Hwy.) Mattress Firm! You will be very glad you did!
Howard B
I only do reviews when I can give a 5 star rating. Walked into this store not really ready to buy mattresses for the guest rooms of our new house. We were met by Chuck who was absolutely incredible. He understood our needs, was patient, respectful, friendly and knew more about the product than I could ever imagine and we wound up buying 3 mattresses.
Better yet, when we found out the bed we bought for the master bedroom couldn’t accommodate the mattress we had purchased elsewhere I said let’s go back to Chuck. Once again he helped us navigate the incredible selection, with totally honest opinions and direction and wound up selling us a top of the line mattress.
The store and selection were great but what made the place really great was Chuck. Rare to meet and be so well taken care of by a sales person as Chuck took care of us.
Sean Ryan Connolly
I'm picky and this place is friendly! Kelly and Marion were thoughtful, helpful, and fun as my wife and I tried out all of the comfy cozy (and/or firm) mattresses, pillows, and sheets. Thanks Mattress Firm!
Ruth Wilson
Rachel went above and beyond in helping me select my mattress. She took her time to make sure that I was confident in my choice. I’m glad that I took time to go into the store instead of ordering online.
Isaiah Thomas
Marion was a great help and so kind. Helped us find a perfect mattress in no time!
Sarah Marinho
Kelly is the BEST!! She was super helpful and helped me pick my mattress, I walked into the store by chance and walked out with an amazing mattress purchased thanks to Kelly!!
Nancy Simms
Kelly was fabulous.. knowledgeable and very kind. She made the experience very pleasant.
Vanessa Rao
Kelly was very helpful, patient and knowledgeable. We’re so excited for our new mattress!
Aisha Shazer
Very professional, helpful, and patient..
I recommend this store for any of your mattress purchases
Nick Stylos
Kelly was so helpful and provided a very comfortable experience finding the right mattress!
Sayler Cristello
Rachel was very helpful and kind, she showed me the different types of mattresses and was able to help me pick the one I wanted.
E Kosri
I had the most amazing experience at 14 S Dale Mabry. Rachel LaRoche provided outstanding customer service. She knew her product line. And was able to qualify after spending (not minding it at all) a lot of time with my husband my daughter and myself she recommended the perfect mattress and pillows for our daughter. Rachel,thank you for your outstanding service. We would highly recommend you to anyone! And thank you for letting us feel like family.🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂 Elaine K
J Dowdy
Rachel the Manager at the South Tampa location was Fantastic !!! As soon as I called she went right to work !!! Within minutes the situation was handled and another Mattress to our liking was scheduled for delivery 3 days later !!! Rachel was also my sales person and commented saying she Valued the Customer and wanted Complete Satisfaction even after my warranty recently expired !! Thank You Rachel you the BEST !!!
The Smiths
Talk about professional and knowledgeable! Rachel and Z made our mattress shopping experience extremely easy. Z spent time with us hopping on each bed to choose our perfect comfort level. Rachel walked me through the seamless checkout and delivery process! If we’re ever in the market again for a mattress, we’re coming back to see Rachel and Z!
Michelle Bowen
Kelly was so helpful!! Was not pushy at all and really helped us get the right mattress for us!
Jean Custodio
Loved my old mattress, but wanted to upgrade to a King size. Had a great experience being helped by Rachel. Got some great deals, and was able to get in and out right away. The entire process was super smooth.
Brandon Dinh
Rachael "Rae" Francis was extremely helpful and knowledgeable when it came to helping me find my dream king size tempurpedic mattress yesterday. She was patient with me, provided great insight and was extremely easy to work with and talk to while providing the best deals possible. I highly recommend this store and working with Rae when it comes to finding the right mattress for you!!
Lainey Donigan
Chuck was fantastic, wrote down notes the entire time regarding our preferences, likes, dislikes, aches and pains and then guided us to the beds we may like. Great visit! Left with a new bed, adjustable base, and mattress protector.
John Anthony
Bought a mattress with Rachel and she was very helpful and quick. The customer service was great and was a good experience overall.
keith pryer
They were extremely courteous and attentive they helped me secure the funding I needed without any headaches….
Mattress firm will getting my business and my referrals in the near future.
Thanks
Keith P.
Ruth
Had a great experience! Rachael was super helpful, responsive, and went out of her way to find the perfect mattress for me. The bed I purchased fit my budget and was so much more comfortable than I expected it to be. She made everything super convenient, was very professional, and at the end of the day helped me find a mattress that exceeded what I was looking for! Very happy with my purchase. Would highly recommend. :)
freckles15041
I had gone to 4 other mattress stores before coming to the mattress firm at soho where I was helped by Rachael. Upon walking in the door, she was already helping another customer, but she immediately took the time to greet me. The atmosphere just felt welcoming and comfortable. I really appreciated her honesty about each of the mattresses I was considering and she made it very easy for me to make the most informed decision on what would be suitable for me. She was extremely knowledgeable and attention. She also knew that I was working with a certain budget and did not pressure me in any way to buy something outside of my means. In fact, she did a fabulous job on working with me on making my purchase affordable and I left feeling confident in my purchase. If you're in the area looking for a great mattress, please visit Rachael at the soho location in Tampa. You won't be disappointed!!
Jon Crow
I went to this place this morning just after it opened, and was greeted by Rachel. She really knows her stuff! I have little to no experience in the “buying a mattress” department, but after a few questions, Rachel was able to narrow down and guide me to just the bed I had longed for! Not to mention she was able to keep the price reasonable, and even offered a financing option. Nice shop, impeccable customer service. I’m looking forward to sleeping in soon!
Spence
The gentleman (Chuck) who helped me was so nice and helpful to find the right mattress for what we need. He took into consideration the purpose as well as our budget and found a great option for us.
Crystal Moreno
Walked in to purchase a new mattress and worked with Rachel who was great at explaining all the differences and helped me to narrow down my best option. She also offered information on promotions and payment options so I would feel comfortable with my purchase.
Nada Haddad
I had a wonderful experience at MF on S Dale Mabry. David initially greeted me, and I expressed to him what kind of mattress I was looking for. He showed me exactly what I was looking for. As more customers came in, Rachael began helping me make a decision. She was knowledgeable, and went above and beyond to ensure I was having a pleasant shopping experience, and worked diligently to stay within my budget. I spent at least two hours in the store, and both Rachael and David couldn’t have been more helpful and pleasant the entire time. They even gave me a balloon for my birthday (cheesy, but showed the dedication to their job and customers to have a pleasant shopping experience). I will continue to refer my family and friends, and personally shop with them in the future.
Angelo Sbuttoni
Ask for Rachel. She’s going to give you exactly what you want. Actually there to help you make the right choice based on your likes and needs. Also she could sell salt to a slug.
Louie Sullivan
I was so impressed with Rachael when she approached me. I really into Customer Service and how I'm talked to and treated. She was so down to earth and so knowledgeable. I have been to 2 other locations and never knew that the bed we wanted had options. When she showed me the remote I was shocked. My wife has Fibromyalgia and this is just what we needed. Maybe because we talked about Financing and they thought the extra wouldn't be good for our pocket. You have a great Salesperson and I appreciate it!
Amanda Strange
Rachel was amazing! So knowledgeable and helpful. She made sure we found the best mattress and answered every question we had. The best service I could ever ask for. So thankful we went to this location and were able to find the mattress of our dreams.
Anaise Harrell
Rachel at the S. Tampa Soho location was great. She listened to my needs and provided me honest feedback and recommendations. I would definitely come back and visit her in the future. Customer service plays a huge part when I choose to spend my money. I really appreciate the service I received today.
Tony Pierce
Just upgraded to a king bed with Rachel as our sales person. She was very knowledgeable and professional. We also feel like we got a great deal on the mattress we chose. definitely recommend! Thanks Rachel!
Ashley Hare
Rachel was great in helping me pick a new mattress. She helped me identify the mattress type I needed for a Murphy bed and a few accessories to go along with it. We highly recommend checking out this location if you are shopping for a new mattress and discussing with Rachel.
Jackie stout
Kelly was a pleasure to work with, so excited for my new awesome bed
Kortney Hightower
Rachel was great! She really knows her stuff and wants to help find the perfect bed for me. Great experience! Easy transaction! Highly recommended!
Ryan McIlvain
It was great to work with Betsy here, a saleswoman who was equal parts knowledgable and helpful. No pressure sales tactics at all A really pleasant buying experience, and with plenty to chose from. We recommended highly.
Jacob Kirkpatrick
The sales people are awesome and super helpful. It was my first time buying a mattress and it couldn’t have been smoother! Shout out to Chuck!!
Evan Woods
Rachael helped us find the best bed for us. Her expertise and friendliness really made us feel comfortable and that she was looking out for our best interests. Would do business with her over and over again - overall great customer experience
Liliana Gonzalez
Great store with great customer service! Evan helped us out and he was very knowledgeable on everything and he helped us pick out the perfect mattress, pillows and adjustable base for our new home. He spent over an hour and a half with us letting us see all the options and making sure we were happy and made sure that everything was perfect for us until the mattress was delivered! Great experience with Mattress Firm! I'm sure all the employees are great but make sure to deal with Evan if you get a chance too!
yulanda paige
I received excellent service and advice on products from Rachel. She made what I thought was going to be a frustrating experience easy. I will use this store again for future purchases
Marisa Benton
My husband and I had a great experience at this Mattress Firm! Samantha and Aaron were awesome - friendly, professional, patient and knowledgeable. We weren’t pressured at all and ended up getting a much better mattress than we originally set out for and are very excited about our purchase! I would recommend this store to anyone.
Destiny Gray
Great experience here! My fiancé and I were looking for King size mattress set but weren't exactly sure what we wanted/needed. Dan made the process so easy! He made sure to assess our needs to see what we wanted out of our mattress and gave us many options. Not only did he help us find the perfect sleeper but he made it his priority to find us the BEST deal! Dan, as a salesman was not pushy at all and you could tell he was genuine! Go and visit Dan for all your mattress needs, you won't be disappointed!
Ariane Cox
Tiffany was absolutely amazing. She educated my husband and I on the difference between a steel and plywood box spring which was really cool because I had no idea! She was also very personable and welcoming. It's so nice to meet a sales person that makes you want to buy a product just by how well they know the product and how they come across. We bought our mattress today with the upgraded box spring that Tiffany suggested and I know that we are going to love it!
Sydney Turko
Betsy was my Sleep Expert and did an exceptional job helping me pick out a mattress! I was in and out in 20 minutes, left feeling like I was getting a great deal and my mattress is already being delivered the following day.
Linda Pickering
Alexis was especially helpful. She was friendly, professional, and very caring. She asked so many questions to clarify what I needed to make the right purchase. She customized all of my information—-so knowledgeable!!
chad zumock
Saw the sign on the window and my sales associate Marion Aparicio was informed, friendly, and very knowledgeable. I never once felt pressured and I basically bought a mattress just because of her. There are always pushy sales associates but I didn’t feel that with her. I felt like she really cared and wanted to help. I was sold on her and thank her for the good experience. I’ll be back again in the future and I’ll recommend people because of it
Melanie Holland
5+ STARS!
Thank you Airan and Samantha! I personally recommend Mattress Firm on S. Dale Mabry for all of your mattress needs. Airan initially greeted me and walked me through the store providing just enough information to make an informed purchased. He was very knowledgeable on mattresses, as well as sleeping positions and provided recommendations based on my specific needs. The store has a good amount of inventory, is able to deliver next day and the prices were better than any competitor.
I will definitely continue shopping at Mattress Firm for all my mattress needs going forward. This was a fantastic overall purchase, from a customer service perspective to the bottom line price! I am super happy with my purchase and can’t wait for delivery! :)
Dean Kadesky
Highly recommend this mattressfirm! Evan was very helpful and patient with me while I looked with my wife for about 2 hours to find the perfect mattress. We are very happy with our purchase! Evan also recommended my wife and I pillows to match our sleeping preference and they are amazing!! Make sure to go see someone who is knowledgeable on mattresses etc while shopping and not someone who just wants to get a sale! 2 thumbs up for Mattress Firm and Evan!
payton hallmark
Rachel was a huge help through our purchasing process! Made everything quick and painless and had all the information we needed!
Michelle Pisciotti
Betsy was super easy to work with and found the exact mattress we needed for our price in another city where we needed it delivered. Quick and easy! Highly recommend
Desheun Hines
Well, I originally came in just to checkout mattresses, but Fernando was awesome. He didn't try to sell me at all. He just taught me about matching my sleeping style with the firmness, gave me options, and let me decide for myself. Plus, he gave me a great deal and I didn't have to haggle!! He was very friendly and professional. If you need a new mattress, he's your guy. He does travel from store to store, but if you catch him there, it's your lucky day! Thanks again Fernando!!
Alex Nicosia
Your neck?, your crack?… Rachel probably has the perfect mattress for your back. Rachel recently sold me a Sleepys memory foam mattress and I couldn’t be any happier with my purchase. Killer deal and hella comfortable.
Charlene TheGatorFan
Went mattress shopping and wasn't really sure what I was looking for. Evan (our sales person) was very helpful in answering our questions and giving us guidance on our best options at each price point we gave him.
Just because I can't buy the first thing I look at, I shopped around at the next 3 stores on the same road and couldn't find a better deal or a sales person that didn't immediately make me run from the store.
Evan was great at making a deal that worked best for me and was super pleasant to work with. I HIGHLY recommend this store.
Shamara Denard
I really appreciate how friendly and helpful this staff was. I came in thinking I knew what I wanted and ran into some issues. The staff and Eric specifically helped guide me into making the decision that was best for me. Now I feel a lot better about the mattress i purchased. Great store!
PS. I always shop at Mattress Firm. Great Quality!!!!
Jim Schlindwein
Sales person helped me to find a perfect mattress for my needs. He knew just the right questions to ask without me feeling pushed into a specific brand or product.
I highly recommend this store.
Great job.
Matt Frick
I currently work at this Mattress Firm location. Just wanted to say how great of a company it is to work for. They treat you like family here and I couldn't be happier. The delivery team is amazing (and quick), the mattress selection is huge and most of all we all have fun here. Stop in when you are ready for a great experience :)
Elise Helfrich
Betsy was wonderful. Very knowledgeable and very patient. Great experience. Can't wait to get my new mattress.
M Davey
Kelly was knowledgeable and very patient. Great experience.
Amanda Chrysochoos
I have been to several department and mattress stores searching for the perfect bed and am so happy that I did not impulse buy like I have done so many times in the past.
Airan was the most knowledgeable and professional sales person that I dealt with along the way, which is why this store became the last stop on my search.
I am very comfortable with the decision I made in what I consider to be (as did he) a very important purchase.
I would highly recommend Mattress Firm Soho!
Thank you Airan!
Alexandra Hevia
Evan was awesome! He was knowledgeable and not pushy at all. He explained the layout of the store first which really helped us find what we wanted. He didn't hover when we needed time to just try all the beds. We can't wait to get our new icomfort adjustable bed!
Kelsi Morgan
I had a great experience! This was my first time purchasing a mattress and Rachel made the whole experience quick and easy!
Frederick Ramirez
The young lady helping us was wonderful and extremely help. Great bedframe at the best price. Will check with Mattress Firm first. Thanks
Ece Renkliyüz
We had a great experience at this store. Airan was extremely helpful. He helped us to get best mattress for our guest bedroom. They have the quickest delivery! If you need a mattress that’s the store that you can get best one!
Ali Jacobs
Rachel the store manager is the absolute best!!! She made the process so easy for me and knew about everything and anything. I left with a great deal and a great mattress!
Justin Burdgess
Great customer service! Jonathon did a great job giving us the best price on my tempurpedic mattress set along with discounted pillows. Highly suggest seeing him if you're interested in buying a new mattress.
Paige Gibbs
We needed to replace mattresses in our children’s rooms and mattress firm had just what we needed. The sales staff gave us a great deal, were clear with pricing and handled delivery. I would recommend this Mattress Firm in South Tampa!
Zaria Marshall
Rachel at the south dale Mabry location was AMAZING! Extremely knowledgeable and helped us pick the perfect mattress! She has made us lifetime Mattress Firm customers!
Amanda Vakos
Excellent service with friendly staff! Evan helped me pick out a bed and he was very knowledgeable and helpful with choosing the best one for me. Would definitely recommend coming here for easy experience with great deals on mattresses!
Gigi Garcia
Evan Gonzalez is a huge asset to your store. Extremely knowledgeable and willing to work with you to find what meets your needs while getting you the price you want. Would definitely recommend to anyone who is shopping for a new mattress.
Manuel Perez
My roommate and I had been spending a whole day looking for mattresses, we struck gold by visiting this Mattress Firm location. We weren't expecting the level of service we received by Airan Vales. He was warm, genuine in his approach, and efficient - wasting no time in finding out exactly what we needed. He found the perfect fit within our price range and even helped us save some money via delivery fee. I walked in feeling a little defeated and almost hesitant on what to do but thanks to Airan, I left feeling so relieved and confident that I made the right decision. I don't think I could have gotten a better deal along with better service. Shout out to Airan's colleague, who's name I didn't catch, she was a pleasure too. Thank you so much, you guys are the best!
Tanaya Davis
Airan Valdes at Mattress Firm SoHo was super awesome!
I had originally planned to come to a Mattress Firm but I had happened to be near a Mattress 1 Saturday so I had purchased from them instead. WELL... although their sales guy was awesome, their corporate delivery team and customer service SUCKED! I purchased a floor model Saturday and they said they would deliver it Monday and never called or showed up. Then Tuesday they tell me that I have to wait until Wednesday for my mattress even though it was supposed to be delivered MONDAY! I canceled the entire order, walked into Mattress Firm SoHo and told him, I hope you can help me!
An hour later, after he properly educated me on what is best for ME, Airan not only got me into an even BETTER mattress, he also offered me free delivery (Mattress 1 charged me $100), I got a better adjustable base that’s BRAND NEW (not a floor model), AND he saved me over $2500!!!!! Thank you so much!!!!
Elizabeth Lacey
Rachel made this purchase smooth, efficient and painless. She’s knowledgeable and professional. I highly recommend her and Mattress Firm.
Erick Sendros
Met a salesman by the name of Airan. Was very knowledgeable and patient with all my questions. Explained the differences between the kind of mattresses and the type of mattress that matches the kind of sleeper I am (back versus side or stomach) and ultimately I purchased a tulo they delivered promptly and on time. I will definitely be back for that awesome Columbia cooling pillow! Love it 6 stars!
margaret churchwell
I was greeted as soon as I entered the store which is very rare anymore. I was not pushed. Just looked around Then I talked to the manager who was awesome. Rachel answered all of my questions
Patrick Pantano
Very nice and quick selection process. Check out and scheduled delivery for Thursday.
Thank you
P
Brian Schaffer
Rachel is amazing! She is extremely helpful and knowledgeable. You can tell she truly cares about every customer that walks in. 10 out of 10, highly recommend!!!
Amparo Schwartz
Amazing Rachael ! she was so professional kind Well trained of what she was doing not pressure so sweet answer all the questions take her time to make us understand about the Mattress highly recommend her, to all my friends.
Fritz Lambandrake
Rachel was outstanding. Her focused product knowledge and genuine concern for what we needed were refreshing. When we left, we felt confident we spent the right amount for the right product.
John Learn
Alexis was fantastic! Offered insightful advice based on my preferences. Price was great and I’ll have a new mattress delivered soon.
Zach Hallford
Love this place! Tommy did a great job finding me the right mattress and introducing me to the adjustable frame! Can’t wait to try it out in my own home :)
stacie fessette
Jery was great. Showed all the mattresses he thought we would like based on what we told him. Let us test them out while we decided. Great experience. Jery was not pushy at all, just very knowledgeable. thanks!!
Vasyl Skliarov
This is really great combination of amazing store, good prices, perfect location and the main part is extremely great professionals.
I was looking for a new mattress, though it will take gasoline of time to find the right one for me, Rachael is a fantastic person; she helps me a lot to see all that I need and also gave me the best deals on the market. I 100% recommend this store, and Rachael is the best!
Debbie Harrison
Rachael was above and beyond!!! She is so knowledgeable and such a great sales person. I more than highly recommend her to anyone looking for a good deal. 100% THE BEST.
Samantha M
Betsy was an amazing sales rep. Easiest mattress purchase. Quick and a great experience. No pressure and great service
Meaghan Tondreau
Great prices and great customer service! Samantha did a great job helping us find a mattress and was able to get us in and out (we had the kids with us), very pleased with our experience.
Paul Swartz
Trey was fantastic. Took care of our return and got us our new mattress delivered as soon as possible. I would highly recommend going into the store.
Hannah Zbuchalski
Dylan is a fantastic sleep expert. Very knowledgeable and made the process fun and stress free.
Sam McCracken
My fiancé and I were moving in to our new apartment and were planning to receive our mattress from Sams Club, but they told me the order was never processed, so my fiancé and I had no matress to sleep on, then I talked to Rachel at Matress firm in tampa, and she was able to get me a California king mattress ordered and delivered within a day!!
Aida Rodriguez
I needed a mattress in a minute and I found Betsy at Mattress Firm. We connected immediately and she met every need I requested. Thank you Betsy.
Keven Bock
Evan took care of us. Knowledgable and understanding of our budget, he worked with us and got us the best deal. Would definitely come back, but I have a feeling this bed will last a while.
Lillian Chor
Evan offered great guidance for our decision making and provided excellent and efficient customer service. We were in and out so quickly, happy with our purchase and experience!
Lori Orosz
Timmy was very helpful in helping me pick out a mattress for my needs. He was very knowledgeable about all of the products.
Michael Chioco
Even was the sales associate who helped me out. Was in and out in about 10 minutes. Answered all my questions. I received same day delivery and was in my new bed the same night! Awesome job.
Harold Huddleston
Very easy to work with. Looking forward to delivery Sunday. Thanks
Nicole Powers
Great customer service - friendly, knowledgeable, informative, and not pushy! Answered questions with patience. I had a great experience here following a few not so great experiences elsewhere. I recommend Mattress Firm Soho.
S D
Rachael was very helpful, quickly understood our needs and then provided expertise! For the delivery, deliverer was on time, shoes covered, pleasant...great experience!
Neal Suarez
Knowledgeable of the product clean place and very helpful
Donna N
Dan and Evan are the best! Top quality service and best prices in town! If you're looking for a mattress at a great price this is the place. Thank you Dan! From Clinton and Donna
Robert Konen
Excellent salesperson. Just what I wanted in my price point. Even loaded it for me. Great job.
Jan Conley
We worked with Christian who heard what we were looking for, asked us a few questions about how we sleep and helped us to find a GREAT deal on a GREAT QUALITY mattress!! Would highly recommend!!
Tracy Bryant
What a great experience!! Rachael was professional, informative, and we got an excellent deal on an amazing mattress!! Highly recommend-be sure to ask for Rachael!!!
Kent Deckerhoff
Phenomenal service! Very personable and knowledgable. Mattresses and pillows are the best ever, and apparently there is an adjustable frame that can also give you a massage... love this place
Devin Deuser
Outstanding work, very friendly and personable. Made sure we got exactly what we wanted and nothing less. Would recommend to anyone looking for a bed.
Tami Shankman
Rachel was very knowledgeable about the product and it was a very good experience working with her
owen oreilly
I had an awesome experience at this store, the staff was extremely helpful I purchased my new mattress within an hour of walking in the door.
Ivan Goubski
It was really great time to get pur brand new king bed, they had a great sale going on and we got our bed for a cheaper, it was really easy and they deliver for free! Robert was a really great guy!
Brooke Straub
The staff was very friendly, standing up and greeting me right away. They helped with getting the box frame I needed without any hassle and even saved me a few bucks from some of the other places I had called.
David herrig
Unbelievably professional and very helpful. Great experience the first time prompting us to go back a year later with an even more positive experience. Well done Gent's.
Octavius Sanders
Alexis was thorough and took the time to answer all of my questions which helped me make the best decision for my needs!
Jordan Cook
Awesome place, guarenteed to take care of you! Evan hooked us up with a great deal on a Tempur-pedic! I cant wait to start sleeping better!
Elyse Newton
Chuck in the Tampa store was very knowledgeable, professional and very easy to work with.
Cody Benson
Robert was a great salesman. My roommate and I had great laughs while picking out a new mattress for my roommate.
Diann Sullivan
Great customer service and product.still walking on mattress to loosen it up a bit as directed by sales lady.
Rachel Jennifer Fields
Daniel and Evan were incredibly helpful and knowledgeable. They were friendly and answered all my questions and made sure I got the best deal possible.
Andrew Matusik
Airan is very helpful and patient. Tried hard to get us what we needed and was willing to work with us on our budget.
Brady Avalos
I just went in for a new pillow and Aaron the employee there, helped me find the right one and called other stores to see if they had it in stock. I found a discount online and he applied it( just a tip)!
Caleb Caton
Aili was very helpful in finding a mattress that suited us. I will be a repeat customer
MR MIZNER
Awesome!!!
Rachel LaRoche was over the top with knowledge and Customer Service!!
Aaron
Robert was awesome! He treated me with the utmost respect and really took the time to make sure I got the bed that was right for me!!
Gaby White
Greats revive and very quick! Loving my body pillow!
James Patterson
A really nice store and knowledgeable of the different lines. I highly recommend Mattress Firm. Ask for Rachael!
Alice Gritz
Rachel was great! Patient and informative!!!
Cheri Sisson
Rachel in sales was so extremely helpful and pleasant to work with!
Marcia Israeloff
Rachel was knowledgeable and helpful, as well as pleasant and easy to work with.
Evan G
Awesome place to buy a mattress with same day delivery and they beat any price which makes the experience a breeeze!
Rhonda hill
Excellent customer service
Stephen Stokes
Airin Valdes is awesome, super helpful, stayed late to help us out and worked with my budget... Saved me $1,000
publio escoto
Very professional and I was pleased what the service I will definitely recommend people to go here
Greg Ko
Excellent experience by knowledgeable staff who made this purchase easy and responsive towards an expedient delivery.
Angela Judge
Had the best experience with Sam and Mike who helped me get the right bed for a great night's rest! Thanks guys!
Terry Vaughn
I was there almost a year ago September 16, 2018 and Samantha still remembers me great customer service
Alison Madar
New store manager was amazing and super helpful in finding exactly what I needed.
david ingram
Salesperson was helpful and selection was great. Look forward to delivery.
Monisha Saste
Very helpful and friendly staff. Worked to get us the best deal possible.
Allan Armstrong
Scott was extremely helpful with finding me a bed frame.
Meredith Mueller
Awesome! Quick, easy and very helpful with my mattress purchase
Steven Nash
They gave me a good deal on my mattress
Thomas Foley
Fast and friendly service from Samantha and Airan. Highly recommend this store
David Samuels
Eddie was excellent to work with. Straight forward no nonsense.
Carlos Bajana
Great Store, amazing customer Service. Thumbs up to Evans
Chitty Chat
Airan was awesome! Very knowledgeable . Highly recommend
James Madison
Samantha is worth 50 stars ! Great knowledge and friendly too
Imaginary Friend
Evan, quickly got me exactly what I needed. In and out, with the price I wanted
Daniel Campbell Jr
Johnny Lister was great!!! Keep up the great work!!!
Ashlyn Atigre
Very helpful and quick! No pushy sales pitches!!
Robert Sargenti
Great sales person
Robbie Shell
Awesome service great bed!
Vincent Schmitt
Very helpful and friendly.
C Mooney
Excellent service and quick delivery!
Z H
Great service and knowledge of mattresses
Steven Lagreca
Got me exactly what I wanted and stayed in my budget.
Andrea Sciortino
Fernando was great!!! Wonderful experience!!
Daniel Trimbach
Fast and friendly service.
bob cat
Rachel was great.
Ellie Parello
Fantastic service!!
Lauren LoPiccolo
Great store!
Roberto. P Suarez
Too expensive
Ghost Reaper
Good deals
Zariah Mcdaniel
Good quality
Joan Carrell
It was awesome
dion nicholas
Marion’ was very helpful and personable
Yocasta Moretti
(Translation) Big thanks to *Trey* for his tremendous help, everyone who needs to change their mattress just give it a spin and you'll be as happy as I am.
(Original)
Muchas gracias a * Trey * por su grandiosa ayuda, todo el q necesite cambiar su colchón dese una vueltecita y saldrá encantado como yo.
Justin Graham
ito rivera
ERIC MARCHANT
Joy mil
Robert Hohmann
Couture Heiler
Yaël-Alex Monereau
christian villa