Reviews of Mattress Firm Clearance Center Brandon Town Center. (Mattress Store) in Tampa (Florida).
Mattress Firm Clearance Center Brandon Town Center
235 Brandon Town Center Dr, Brandon, FL 33511, United States
Description
Information of Mattress Firm Clearance Center Brandon Town Center, Mattress store in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Clearance Center Brandon Town Center
Sunday
10 am–5:30 pm
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–9 pm
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Reviews of Mattress Firm Clearance Center Brandon Town Center
John was a wonderful sales agent, we talked through a 1000 options and he handled each and everyone of them with the utmost patience! A great customer service experience all around!
Had such a great experience. I had enough of sleeping in my old bed and needed a major upgrade. Walked in not expecting any of the great service the store manager Les(SUPER GREAT GUY) in which he assisted me all the way. Les was extremely knowledgeable, definitely not a pushy sales guy. He understood what I was looking for and gave me a really great deal on a purple mattress. If I had to stock up all my rooms with beds, I’d definitely come check this place out. Excellent service!! Thank you Les!
Great service from Josh and Jason. Josh explained the difference in each level of comfort and the materials used within the mattresses. They made sure we got the best deal and the right mattress for us. Quick and easy purchase would highly recommend.
First off, John has the best customer service! He is professional. John made me feel like a valued customer. He knows his merchandise. I mentioned my previous purchase and he made a suggestion that felt familiar. John is patient. There was an issue with my account and he took the time to ensure it was resolved. He was courteous throughout the entire process. I enjoyed conversing with him as we waited for customer service to fix the issue. It was an overall pleasant experience. I would highly recommend doing business with John. Thank you!
I went in not knowing what I was looking for. Josh is a must ask for he is extremely patient and knowledgeable. He even allowed me to go home and sleep on the decision I didn’t feel pressured into him “making a sale” at all! He is very personable and highly recommend this store when shopping for a mattress! The laid backed environment really made me feel I made the right choice.
My wife and I came in with no idea on what we needed, we just knew what we were currently sleeping on was awful. Luckily Victoria helped us every step of the way, from finding the right amount of cushion all the way to making sure it fit in our budget. She was friendly and honest and made mattress shopping insanely easy. Very happy with our experience!
We were able to go in, try almost 15+ mattresses, decide what we’d like, and purchase our mattress in about 30 minutes. It was extremely refreshing to have an honest person talk to us and give us multiple options for what we were looking for, all while trying to get us the lowest price. We were able to get a king size mattress, new cooking pillows, and a mattress protector for $1000! Will come again for the next house!
Went to the mattress firm in the brandon mall and I had a great experience. Jason was super nice and very patient with me. He helped me explore my options when it came to comfortable mattresses especially with having hip problems. Customer service was amazing!!
We’ve never been mattress shopping before so we had no idea what to look for let alone how to compare our options but Victoria made the entire process so easy and fun. Within minutes she found us the right bed, got us approved for our financing and we were out the door. Great experience, will definitely be back!!
My husband and I were in the market for a mattress. We had found one on line and we were ready to buy it because he was going to get a discount thru his job. However, I wanted to go to a store to be able to see, touch, feel and compare before making the purchase.
We stopped at Mattress Firm. And we are very glad we did. We were immediately greeted by John and another associate. John courteously got up and offered to help. He asked us a few questions to see what we needed and make the appropriate recommendations. He guided us thru the various options while providing useful information with regards to quality, features and benefits .
His knowledge and expertise helped us to make an educated decision rather than buying in line. Due to his good customer service, we decided to buy our mattress right there instead of on line. We look forward to receiving our mattress and enjoying better quality of sleep. Thank you John.
Josh was the man!!! I had an idea of what I wanted and he didn’t hesitate to display what I was after. He knew what he was talking about and was even able to SAVE ME about $100!!! He made the experience quick and easy and I would definitely recommend his salesmanship to others.
Joshua was very pleasant and helpful. He answered all my questions and was knowledgeable about the products. Also, I was pleasantly surprised when I was told how quickly my new mattress would be delivered.
Josh was great!
He gave me a friendly and an awesome customer service. He took the time going over questions, details and sales prices.
My son had purchase a mattres a few years ago at this store so I wanted to see what they have in stock and I ended up purchasing a foam matress myself. My shopping experience was great. I had a sleeping assessment done that really helped me narrow down my matress preference.
I was really impressed.
Thank you Josh. 😊
This experience was amazing! If you come to this location you have to ask for Joshua. The best sales man with all the information we needed to find the perfect mattress, frame and headboard.
Joshua was super helpful and knowledgeable. He made sure to give any discounts possible and gave advice on how to avoid delivery fees. Very kind guy. Overall great experience at this store.
John was super helpful and friendly, we tried out many different mattresses and each found one we loved. Buying process was easy and smooth
It was a nice experience, Joshua is very nice and knowledged, showed us the best mattress choice in quality and price.
Les, Was very helpful with our selection of our new mattress. Very informative and a stress free buying experience. 🙂 …
Wonderful customer service. Dustin is very knowledgeable and wants to help you get the perfect mattress for you and great deals. They also had the purple mattress available to try out.
I knew Looking for a mattress that was going to be as perfect as possible for me and my fiancé wasn’t going to be easy since we know little to nothing about mattresses but that was all taking care of with the help of Josh, who is a sales Associate. He was extremely helpful and just an outstanding person. Thank you again Josh for matching us with the perfect mattress!
Mattress firm at Brandon Town Center is at the top of my list to do business with.These guys are honest and fair. I live in Tampa and come to Brandon. Josh is a top notch manager
Great experience. Knowledgeable, & friendly staff. Competitive pricing. Both of my daughters & I have purchased mattresses here this month.
Came in and was greeted by an individual who said someone else would be with me. I waited for a few mins (like 5) and then Victoria came around the corner with high energy ready to assist. She was quick, knowledgeable and willing to work within my budget. I can say best service and all in under 30 min! I got the bed I want (that I could pick up at another location same day) and couldn’t be happier! Thank you Tori!!!
I needed a bed for my new apartment. I worked with John. He was patient and knowledgeable. He made my experience fast and easy!
The sales rep was Jacob was very knowledgeable and very professional and most of all he was very friendly to us great job!! We were in and out in no time ☺️
Joshua was professional and courteous. Explored multiple options, no pressure, made purchase with delivery scheduled within the week.
We went in to look for a king mattress and we were received by Victoria, who was very friendly, patient, knowledgeable and super professional. She assisted us throughout the process and helped us find the perfect mattress for our needs. There was a sale going on, at the moment of the purchase, so we got a very good deal. I can't wait to try our new mattress, but so far I am impressed and utterly satisfied with the service!
Perfect mattress shopping experience. They were patient and helped me decide on which mattress to get step-by-step. They are always open to negotiate prices which makes it worth it to go there over other mattress shops. Darren and Christian were the most helpful in ensuring I get the model I want for a price that is within my budget. Walked away very satisfied and feeling like I got a great deal. 10 out of 10 would recommend.
First visit went decent, would give it 3 stars based on the salespersons knowledge, essentially got what we wanted and needed time to think about the purchase but the following day, went back and talked to a different salesperson, which in my opinion sold the bed to me. Very knowledgeable, very helpful, and sealed the deal, it’s a shame that that salesperson won’t be getting the commission, they absolutely sold the product.
Overall, everyone was polite, store was clean, many varieties of products to sample and the price was competitive to other brands of manufacturers.
My husband & I were shopping for a new mattress & walked into Mattress Firm & was greeted immediately. George from the Brandon Florida store asked us what our needs were & was very knowledgeable. My husband & I had very different requests & needs for what we wanted in a mattress. I have a bad back so I was looking for a latex or foam mattress where my husband wanted a more conventional coil spring mattress. I explained that I sleep on my side mostly where my husband sleeps on his stomach. George showed us several options & suggested that we do a split California King option. We ended up with a Tempurpedic adjustable bed & I think it was the perfect solution for both of our needs. George was wonderful & made our shopping experience stress free & enjoyable. I think we will both sleep like babies & I can’t wait to have our new bed delivered. Thank you George, it was a pleasure!
Love the place and especially the staff,they won't let you leave unless your fully satisfied and helped you with your purchase and the prices are great!! They have free delivery which is awesome. I've purchased twice from them and recommend them for all your mattress or box spring needs.
Good experience. Tom was really nice and accommodating. Not sure if it was the best deal but we got a great mattress for a fair price!
I was helped by Les and he was absolutely incredible. We didn't waste any time. Figured out what my mattress needs were, walked over to his professional recommendations in the store, and got the perfect one!
With a few pillows to go with it.
Highly recommend this store and working with Les! Great guy
I’ll try to keep this short and sweet. My experience buying a mattress was the most enjoyable purchase I’ve ever made in my 27 years on this earth thanks to Joe Santos at Mattress Firm in Brandon, FL.
He was personable, factual, and funny. He listened to what I wanted in a mattress and recommended I try a bed he thought I might like within my price range. I kid you not, the first bed I tried was the only bed I tried because it felt as though that bed was made specifically for me! Keep in mind I tried all 30 beds in Macy’s right before this and had some I would have considered returning to for purchase after Mattress Firm if need be.
I was worried coming to a mattress store that some salesman would be pushy or hovering but that wasn’t the case at all. Joe laid down the facts about the mattress and then told us to take some time to lay on the mattress. In fact he encouraged to lay on it even longer than I would have thought normal in a store to really get a feel for it and let my body make the decision.
Long story short. Joe helped me pick a mattress feels like you’re laying on a cloud with a great price! He made my day by just being a wonderful guy and not being that stereotypical salesman that we all love to hate. My friend and I said to each other after walking out of the door he graciously held open for us, that Joe is the kinda guy that makes you want to stop in just to say hi to from time to time!
Thanks a bunch Joe at Mattress Firm!
I don’t think Les in Brandon, FL could have made the sales experience any better for us. We purchased a mattress on Amazon about 6 months ago and have hated it since day one. Have been talking about hitting up MattressFirm for a few weeks, and decided to today. Les asked us what we didn’t like about our Amazon mattress, and our sleep positions, threw a few things in his fancy machine and recommended us the best mattress the first go somewhat like a magician! We tried out a bunch of other mattresses, and always went right back to the first recommendation. Les answered all of our questions before we asked them, the man knows his mattresses! Fantastic experience, we will be back to buy another one from him when we need one. Thanks again for all the help.
When I walked into the store wasn't exactly sure what I wanted. Les took the time to introduce me to all of the different beds and what their benefits were. We walked around the store and he waited while I laid and took a tiny nap on every single one of the beds. He suggested I try out different pillows. He told me about the different pressure points and what each bed and pillow would help. He was absolutely amazing. So today, it was my second time going in. I was glad when I walked in and saw that Les was there. He was amazing again and help me upgrade my bed because I did not get a big enough one the first time. The process was quick and easy. I highly recommend when you go into the store to ask for Les. He was wonderful.
Great customer service -- in the store. Waited all afternoon for mattress to be delivered and some guy at the warehouse decides to change the delivery date (with no good reason, according to the sales person who called to check) to the next day! We're seniors sleeping on the floor on an air mattress. Not happy!
Update: Minutes after I wrote this review I'm editing it because our mattress set was just delivered and with a plea for help to put together the frame for us, the guys did so with smiles. They left with a tip and a bottle of water.
4 stars, instead of 5, because of the angst they caused with the scheduling.
The salesperson did a great job assisting me in finding the right bed. He was very knowledgeable about there products. He was attentive and patient. I have bought two beds from mattress firm within the last three weeks. I’m happy with the service and products that I’ve received thus far.
Bought a set of twin mattresses here, in 2013. The staff was friendly enough and the prices were better than most places. No complaints, no rave reviews.
Very great experience today at mattress firm with Mr. John even though we didn’t get approved for our mattress due to the fact that you need a 700 or better credit score to get us Tempur-pedic mattress which really sucks because we loved it John did a very excellent job today he went over exceedingly our expectations the financial company did not we are sad to say that we are going to have to shop elsewhere thank you John we know it’s not your fault you guys have a great day at mattress firm And by the way the five stars are not for mattress firm the five stars are for John thank you John
I stopped at Mattress Firm to purchase a mattress for my new place. Tommy was my salesman and he was great. He was very knowledgeable about all the products, he didn't pressure me to purchase something that I couldn't afford, and he even offered me water during my visit. Their AC wasn't working properly and they had separate units in the store and he even made sure we were always near a AC unit for my comfort (I am sure his too). He was very pleasant and extremely helpful. I would absolutely recommend this location to my friends and family. I purchased a mattress and a few other accessories and I was very comfortable with what I purchased and the cost. Thanks Tommy!
Let me start off by saying that we bought a mattress during their Memorial Day special. My fiance and I, are first time mattress buyers and had an easy, no pressure buying experience. We were helped by Joe and he took the time to explain the difference between each mattress and even though he could have suggested the most expensive mattress, he often steered us towards the mattress that was the best value. When it came to setting up the delivery of the mattress, Joe was sure to let us know which mattresses had supply chain issues/was sure to get a delivery date that worked for us.
I highly recommend this Mattress Firm and be sure to ask for Joe.
Went by Mattress Firm today on a whim, not even planning to buy, and an hour later I was walking out with a great new mattress and adjustable base. Joe provided great customer service and ultimately was the reason I decided to purchase on the spot. He was very professional, knowledgeable and a genuinely good guy. I would recommend Mattress Firm to anyone at this point and if by chance you get to see this Joe, Dee and Day say thank you so much for the professionalism and amazing service today!
Great salesman Joshua made the process super easy and Once I found the mattress I want, it took 5 minutes to pay, schedule a delivery and get my receipt
John was great. Friendly, informative, and professional! Quick and easy process!
A very pleasant time finding my bed. I've been looking for awhile. Diana was a super great help as she helped me with many back issues and more. She understands how our body's need to lay in perfect alignment to get beneficial sleep and rest. We did and I'm excited to get my new bed. Thanks Diana
We walked in and within 30 min we were bringing home a mattress. We just moved and got rid of our old gross mattress so we were sleeping on air mattresses and we needed a king sized mattress for a decent price and they had one we liked a lot, got to try it out, and same day pick up to take home. perfect! Also Tom is a really good employee and was very informative and professional! Cant really say much about the mattress itself yet because we just brought it home but we really liked the store quality and atmosphere :)
I was very happy with the service that was provided by Mattress Firms’s sales helper. His name is Julian. There was no pressure to make the purchase but answered all my questions very patiently. Went out of his way to help me. Now I am waiting for the delivery of the mattress.
I went to multiple mattress stores prior to going here and nobody was as helpful or as knowledgeable as Julian at Mattress Firm. He took his time explaining each mattress in detail to help find the best mattress for me. I feel very confident in purchasing a bed here. Definitely recommend!
Sales rep was extremely courteous and helpful. Smooth easy transaction.
I had been to several stores to purchase an adjustable frame and new mattress for my father and encountered “hard sell” sales approach and one vendor not willing to remove the current box spring. I was quite frustrated by the time I entered Mattress Firm.
I was greeted by Sleep Expert Tom. He was incredibly knowledgeable about all the products including frames and mattresses. He was so efficient and helped me decide on both the bed frame and mattress. I was so pleased with the absolute ease of my experience there. I have urged a family member who is purchasing a new bed soon to go directly to Mattress Firm. The customer service is unparalleled and the mattresses are top notch with a great selection.
Jodey Hawkes
Every time we purchase from This Company our family gets the best customer service and better prices all around. Plus options to pay Interest free over time. Thank You Brandon location for helping us find what we needed for our Daughter.
Mattress Firm is awesome! We got a great deal on our mattress and our sales associate, Joe Santos, was wonderful! He definitely made sure we were educated on the best mattress for us and he ensured we were well taken care of. He is the reason Mattress Firm will continue to be our store for our mattress needs! Thanks Joe!! You Rock!!
Best experience buying a mattress. Joe was extremely knowledgeable about what type of firmness we needed. He took the time to explain the different types of mattresses and the advantage and disadvantage of each one. We were able to make a decision without any pressure. Delivery is 1 day since the mattress was in stock. Would recommend this location.
Tommy was simply AMAZING. He assisted me in finding a new mattress after being approved for a warranty claim. Tommy was very knowledgeable, not pushy, and really listened to what I wanted to find in a new mattress. He gave me time to test the mattress and was excellent at helping more than one customer at a time. Great job Tommy !
Diana was so friendly and helpful. She listened to me about my morning aches and pains and helped me find my new mattress. She took her time and let me try out different ones and I never felt rushed. She arranged for my mattress to be delivered the following day and they will haul away my old one. It will be here today so hopefully it will work out great. But if not I have four months to try it out.
Go see josh he will take care of you. Nice guy goes above and beyond to get you good price on what you are looking for. He even stay after and help load it up.
Ask for Les, he is a true sleep expert. He listens to your needs and finds a mattress that caters to you.
My first time ever shopping for a mattress and bed supplies! I knew nothing about beds and I knew very little about how to supports body and back to help with good night sleep. Les was extremely helpful in helping me choose mine and my sons new bed by giving me the knowledge for what I needed. It was a great learning experience and I cant wait for my new bed to come in along with the accessories!
Did I mention how AMAZING the sales are? unbeatable!
As soon as I walked in, Joe was immediately available to help me! He took the time to ask me what I might be looking for, allowed me to try some mattresses, and was really great helping me arrange delivery times! I got a great mattress + box spring for a great price, and I couldn’t have asked for better service!
We went to tell different locations in Brandon/Riverview and everyone was very helpful and knowledgeable about the beds. They worked with us on price a little and helped us get our dream mattress.
Joe was the best person ..he knew his work ..prices , history of the store , mattresses etc..helpful patient and knowledgeable . I just moved and this was my first mattress purchase. He didn't talk me into , or push me into buying ANYTHING .
I told him he needs 2 raises ( I ended up stopping payment on the one I was looking at in another store .
Would definitely ask for Joe again if I needed anything in the purchase of a mattress or anywhere else he worked .
I just bought two mattresses today and got a great deal! Joe was very informative with the sleep analysis to help you get the perfect fit and he was friendly to boot. If you're in need of a new mattress definitely choose this location.
Buying a mattress can be overwhelming. So many choices!! Joe did a great job educating my wife and I about the different types of mattresses. Which made made us really confident about our final choice. Also, we didn’t know anything about adjustable bases and had planned to buy a regular bed frame. We got such a great deal on an adjustable base that we couldn’t pass on it. Which means that we don’t have to buy a bed frame. With my wife being pregnant and me being a snorer, this is going to work miracles. I strongly recommend this place, specially Joe the teacher!!!
Thank you Mattress Firm Brandon for a great experience purchasing our new mattress and adjustable base. There are so many choices, quality levels, and styles. Joe did a great job educating us and helping us decide.
Diana is awesome. She super friendly. She took her time with me to make sure I was getting the right bed. I went to the store two times and both times she was awesome. I didn't feel rush or pressured into buy anything. Thanks Diana
Okay! The staff at Mattress Firm in Brandon were most welcoming. Tommy was pleasant and knowledgeable. He helped me find the perfect balanced bed for my husband and me while staying below our budget. Thank you for the awesome experience Tommy.
We had such a wonderful experience. Our salesman, Tommy Schoettle, was so kind and patient with us. We were in there to purchase a mattress and adjustable base for my elderly parents. He showed such genuine care and concern for their comfort and well-being. He even allowed them to “rest “on the possible mattresses. And, he gave us a great deal when we realized we needed two different mattresses and two adjustable bases! Thank you Tommy! We will be back when we need another mattress!
I had such a great experience with Tom that I have to leave a review before i drive off the lot! you MUST see Tom if you’re looking for a new mattress i promise he will take care of you! Not only did he get us the perfect bed, but he got us the perfect deal!
Joe was knowledgeable, kind, and easy to work with. It was the best experience i have had buying a mattress. My wife liked him also. I am typically way tougher on salesman than her but in this case i was in agreement and I appreciated his help very much
Today was my 1st time in a Mattress Firm store. I was so lucky to have the associate Tommy help me find the best pillows! He also provided me with information about the mattress I previously purchased and helped me compare other mattresses they offered in store. He was super knowledgeable! Thank you for your help!
Haven't bought a mattress in 15 yrs. So many different types out there now it was a little confusing. Sales associate Les Freeman was patient with me and took his time to described the different materials and firmness available. He made my buying a mattress a little less hectic. My daughter is buying a mattress in a couple months. I recommended mattress firm. Also recommended Mr. Freeman if he is working when she goes in.
I had a really great experience at this mattress firm. I am a first time customer and Andre treated me amazing. I left feeling satisfied and happy with my purchase. I got there right before closing and he didn’t rush me or pressure any sales on me.
John was calm, Professional, knows and explains the product. Great service
Josh was great. No sales pressure!
My husband and I just want to say what a wonderful and easy experience we had buying our first mattress. We had just gone to a different place (I will not name that company) and walked within 10 minutes. Then decided to go to Mattress Firm which was the best thing we did. Our sales associate was Joe and he made the whole experience very easy. He walked us through it from the beginning to signing the papers. We love the prices and the deal we got for the adjustable base. We got exactly what we wanted and needed. I would definitely go to Mattress Firm in Brandon, Florida right across from the mall and definitely ask for Joe.
On Saturday me and my fiancé went into mattress firm in Brandon next to the mall, we were really sure what kind of bed we wanted or firmness we were looking for. We just need it was time for a new bed. Tom was awesome! He made it feel like we were being toured around a mattress wonderland which was amazing! On top of he made it so comfortable to make an affordable decision! Nothing was pushed on us, he helped us find the perfect mattress for us and our budget! Also the pillows he helped for us with have been amazing on my neck! Literally a life saver! Thank you so much Tom @ Brandon mattress firm you truly rocked it out! We are so happy with the choice you helped us make!!
Went in to find a king bed for me and my wife and I had never selected a mattress with such selection and great insight from Tommy at the Brandon store. He was knowledgeable, caring.. and really did a great find based on our needs and concerns.. anybody that goes with him is in great hands as he also found a great bed at a very affordable price! Thank you Tommy!
Super nice staff and knowledgeable. Joe was great explaining different between bases and also regular mattress and hybrid. He talked about what is the best for support. Joe made sure we knew what we were buying and got a great deal for it. Thanks so much
Dustin did an amazing job at helping us select our new mattress. He listened to us and understood our needs. He was also very patient with our two year old who also wanted to test out all the mattresses. We really appreciate all the knowledge and expertise Dustin had and because of him we were able to pick out our new mattress. We recommend this location for anyone looking for their new mattress.
Julian was amazing! We had no idea what kind of mattress we wanted but Julian was super patient and helped us find the perfect fit. I'm so glad we went into Mattress Firm for our purchase!
Joe Santos was fabulous in educating me about purchasing a new king size bed. He was extremely knowledgeable in mattresses! There was no pressure or rush, which was nice, and his goal was to make sure I would be happy with my purchase. Highly recommend Mattress Firm and Joe Santos! I purchased it on a Tuesday and it was delivered the very next day! That’s awesome service!!!
I only write reviews when I think it’s worth it, and Tommy at mattress firm is definitely worth a review! Tommy helped me in my search for a mattress and he was fantastic!! He stayed past closing to help, he took his time to explain everything perfectly, is a great conversationalist, very welcoming, honest, attentive, patient, nice, and funny! I left with a mattress and much more that night and I feel confident about my purchases. If you’re searching for a mattress, give them a visit, they have great options and great service!
We had a wonderful experience at the Brandon location Mattress Firm. Joe was extremely knowledgeable, professional and patient. He listened to what we were looking for, what our budget was and his recommendations were spot on. We made our purchase and are confident we will love our new mattress and pillows for years to come!
My fiancé and I visited the Mattress Firm in Brandon today and had a great experience. We were warmly greeted by a rep named Tommy and the rest was history! He had a great sense of humor and was very personable. We provided him our budget and he made sure to stay within it but yet still managed to make sure we got a bang for our buck! He was really through with explaining and making sure we made a perfect selection based upon our sleep/back problems. Needless to say he has me super excited for this upcoming delivery! Thanks again Tommy!
Shout out to Dustin Wright! He helped us find exactly what we needed at the price point we were comfortable with. Extremely knowledgeable in all products, Dustin answered all of our many questions and was more like a guide than a salesman. We have had positive experiences at this Mattress Firm location when buying for our master and guest bedrooms. Excellent customer service!
Me and my husband came in looking for a new bed and Dustin W. was extremely helpful. He was attentive to our wants and was crazy knowledgeable on the products in the store. We only tested 2-3 beds before we found the perfect one for us. He was helping multiple customers and was clearly stretched thin, but still have us plenty attention and maintained a professional demeanor. I highly recommend Mattress Firm and if you're lucky enough to get him, I recommend Dustin too!!!
Really needed a new mattress and our sales rep Maria helped us out. She found us a good bed and showed us a lot of different options. Bought and picked up the mattress same day and we’re very happy with it
Went into mattress firm not expecting to make a purchase. I thought we would look around and make a decision later. Well Les was absolutely awesome and I feel like we got a great deal on our mattress and adjustable base. It was a great experience .
Joe Santos was my salesperson and he was very attentive and knowledgeable. Answered all of my questions and helped me pick out the perfect mattress. Mattress was delivered on time and i'm in love with this bed, hands down the best mattress i have ever owned. I highly recommend this place and Thank you Joe for the amazing 5 star service!
Needed 2 replacement mattresses same day. Our Salesman Joe was extremely helpful in finding a great solution which we were able to take home same day. Great experience! Thank you Mattess Firm!
Andrew was my salesman and he was excellent. Very knowledgeable about the products. He listened to what I was looking for and showed he a few different options. Never any high pressure push. This is the third bed I have purchased from them over the years and I highly recommend Mattress Firm.
Joe Santos was warm and friendly, and spent plenty of time helping us understand what we needed in our new mattress. We looked around, as he encouraged us to try others for a fair comparison. In the end we chose to come back, and Joe worked with us when it came time to make our purchase of our new bed system. Thanks again SO MUCH! We will definitely recommend Joe and Mattress Firm to family and friends!
Just purchased my first bed! I got the Nadia queen size mattress with the adjustable base head and foot. It's loaded with the massage features. Joe was helpful the day I walked in the store. He didn't judge me. Just gave his honest opinion. I went to other stores in the area to compare prices however Joe and Mattress Firm I think had more to offer. Like I said, I'm 35 and just purchased my first brand new, first one to sleep on it, bed ever. I've been sleeping on a futon and a couch for years. Thanks Joe.
Our king sized mattress is amazingly comfortable and affordable. The deliver process was smooth and we had a short wait time from warehouse to our home! Thanks so much to Joe! He was very efficient and able to meet our demand! We are very happy :)
TWO WORDS-JOE SANTOS! Excellent salesman, patient, friendly, and honest. It was the best experience my mom and I have ever had at a mattress store. I suffer from chronic back pain and he pointed me to the perfect mattress. I'm so excited and I cannot wait until it arrives. Thank you Joe, you are truly amazing!
We had a great experience buying our new mattress and adjustable frame! Les was extremely knowledgeable and helped make the decision process easy.
He was very respectful and pleasant to work with.
Good people to work with! I made a phone call, was quoted a price, and when I asked if he would match a competitor's price, was told yes, we will.
I went out to the Brandon Store, not that Tom couldn't make a deal over the phone and internet, but I wanted an excuse to cure my ' Cabin Fever ' by getting out of the house and taking a short drive.
Thanks, Tom and Mattress Firm, Bill.
Tommy helped me out at the store. He was professional and had a good personality. He very easily helped me find what I was looking for in my budget and I feel like I got a good deal. Haven’t received my bed eat but so far I am happy!
I initially went in with my sister on April 20, 2020. She was looking for a king size set and we were greeted by Joe at location 025001 in the Brandon Town Center. He was a delight. A very nice, honest, knowledgeable and down to earth person. I didn’t know I could have such fun going to purchase a mattress set. Well we did just that. We both purchased mattresses from Joe and didn’t leave disappointed. I learned a lot about the mattress I purchased. Thanks so much for your time knowledge and patience.
Dustin is THE BEST to buy from, hands down. He makes the entire experience amazing from finding the right bed to fitting the budget. We have 3 mattresses AND an adjustable base in our home because he made it happen. I wouldn't buy from anyone else, ever. They beat the prices before the competition even has a chance and the quality is SO MUCH BETTER than furniture stores. Go see him and buy from Mattress Firm. I'm never buying a bed from anywhere else again!
What an awesome experience!
(Actually enjoyed buying a new bed)
Our sales rep (Julian) was incredibly knowledgable and helpful, he explained all our options, and worked with us to help find the perfect matress/frame for our needs.
We recently purchased a king mattress at the Mattress Firm Brandon store (Store #025001 per our invoice). After cancelling an online order from IKEA, we decided to search for greater quality and thought about going to Mattress Firm for the very first time. Selecting the perfect mattress for us and meeting Mr. Joe Santos has been an incredible experience. He was extremely helpful in providing us different alternatives to determine which product would satisfy our needs. We felt that Mr. Santos was there for us, which proved his honorable character. He also helped us reduce the stress load that comes along with any significant purchase. If you are looking for great service definitely go to this store and look for Mr. Joe Santos. He is fabulous - very patient, knowledgeable, and helpful.
Was helped by Andrew and he was an awesome person to come in and shop with I needed a mattress and luckily the one I needed was in stock. He was very customer oriented polite and very helpful definitely telling my friends and people about him if they mentioned they need a mattress.
Jason was super helpful and willing to help us stay within our budget while still getting us the mattress and accessories we needed!
My mom and my grandmother surprised me by bringing me to Mattress firm in Brandon to pick out a bed for my birthday the customer service we received from Mr. Joe Santos was excellent. He helped me pick out the perfect mattress by explaining the different types of mattresses and also explaining the benefits each mattress would have on my back. I loved how patient he was with me and my family while I made my decision about which mattress would be best for me. If you are looking for a mattress come to Mattress Firm in Brandon the prices are great and the customer service is even better!!!
Sales Associate Tommy was extremely helpful and pleasant. He made sure we were well educated on the type of mattress we wanted AND needed and he helped us stay within our price range.
Dustin gave us a great deal with knowledgeable information about the mattresses he had. We were quite honestly not sure what we needed and he listened to our situation and chose what’s best for us, considering everything from me being a breastfeeding mother to my husband having excruciating back pain. 10 outta 10 would recommend
I went in today looking at mattresses. Tommy greeted me when I arrived. We discussed what I was looking for and he show me some options that fit my parameters and answered all my questions. I purchased a mattress along will a mattress cover and base. No pressure and excellent price. I am completely satisfied and recommend everyone go by and see Tommy at Mattress Firm in Brandon.
I started out pretty stressed out about the whole situation. Walked into the store very pessimistic. Was greeted by Tommy in the Brandon store very welcomingly and professionally. I found myself quickly comforted by knowing we were speaking with someone who knew what they were doing as well as genuinely concerned about getting us what we needed. I would, without a doubt, recommend the mattress firm to any of my friends and family. Big props to Tommy in Brandon. I feel like I made a friend.
Easily the best experience I've had shopping for a mattress! Dustin is the best! He is very knowledgeable and gives you just enough space to try things out yourself while being present for any questions you might have. Thanks for everything, man! Ryan and I will let you know how the new set-up works out 😊 …
My husband and I visited the Brandon, FL location on three occasions while preparing to invest in our new Purple 4 mattress and base and each time were greeted by Tommy who was informative, friendly, helpful and patient with us throughout the process. I’m happy to say we are so impressed with the customer service received and can’t wait for delivery of our new bed. I will recommend this company, and especially Tommy Schoettle, to any of my friends and family in the market for new bedding! Thank you Mattress Firm!
Dustin made our mattress shopping experience a breeze! He listened to our needs and made suggestions based on what we were looking for. We brought our two year old son with us and Dustin was very patient with him as well. We would definitely recommend this location to shop for your mattress needs.
Great quality service with very knowledgeable staff! Dustin took the time to get us the mattress we needed! My husband and I are night and day with the bed firmness; I’m plushy and he is extra firm. We went to various stores and finally we found what we were looking for. Dustin went above and beyond to get us into a happy medium without breaking our bank! If you need a subject matter expert, come to Brandon FL and ask for Dustin. He wasn’t pushy and actually listened to our needs before showing us different mattresses within our request.
I LOVE THIS LOCATION! Dustin was awesome, great customer service. He took his time listening to what we wanted in a mattress for me and my husband. Our children were with us and they were great despite the ruckus my children caused. I would definitely recommend this location.
Dustin was very knowledgeable about the products within the store. He took the time to answer all of our questions which allowed us to make a decision that same day. So far I am very pleased with the service and look forward to our new mattress which is scheduled for delivery.
Dustin was absolutely amazing!!! He really took the time to get to know me and my boyfriend while we searched for a mattress. He didn't rush us or try to force us into anything we were uncomfortable with. He took all of our needs into account and sent us home with a great bed!
fast and easy! joshua was very informative and helped us find the right bed no pressure at all, would highly recommend!
Dustin was very attentive to my mattress needs as well as my financial needs. Upon arriving he was very professional and extremely helpful when it came to the process of picking out the right mattress as well as helping us stay in a comfortable price point. Thank you Dustin for helping us out today.
Man... Dustin is amazing! He worked with me for at least an hour, trying out multiple options while keeping within my price range. He even kept my daughter occupied by just listening to her talk or help her build LEGO castles. I couldn’t believe his knowledge either! He gave me so much information on each mattress I was trying, why I may prefer each type of mattress and what I may not like. This was the easiest experience I have ever had buying anything. Thank you, Dustin!
We had a wonderful experience at this location! Dustin, the district manager was extremely helpful, knowledgable, and friendly! He helped us out a lot with our budget and being able to pick it up late in the day! Super excited for our new Purple bed! Also one of the only locations with Purple. Thank you Dustin!
Mike was awesome. Very knowledgeable, and we got a great deal for Black Friday. I love how off hands the salesman are unless you have questions. They're not pushy like other showrooms. Fun experience, next day shipping, and awesome selection! I'm in love with my new bed!
Tom was very professional, informative and helpful with our mattress tour. He helped me choose the perfect mattress and I couldn't be more happier with my decision. His customer service was 5 🌟 I would recommend him to anyone. Good bless you Tom!! 🙏 …
Dustin was awesome. He was able to accommodate all of our wants and stay within our budget. Very courteous every time he had to walk away. Can't say much about quality of delivery, but it is scheduled for Tuesday and we purchased Saturday. So decent turn around time.
Very happy with the service there with Les. I was skeptical when I walked in because I had bad salesman experience in the past shopping for a mattress. I told the gentlemen I saw sales online, he pulled them up and helped me out. Something other places would not do. I walked in and out less than an hour with a mattress and felt happy. Thank you for making my shopping experience wonderful
Dustin was great very clear on what he believed would meet our needs. Ultimately it will be confirmed on how well everything really is once we get a few nights of sleep. I love that Dustin even shared the details of outlet prices with us so we could look at all options. We didn’t feel pressured and it was a good shopping trip. I only take a star away because of price a bed should not cost so much. That’s my personal opinion.
What a wonderful experience. Dustin, has great customer service. He was very patient and kind. His knowledge of all of the different mattresses is what won me over. We shopped all over town, I’m glad we came in contact with Dustin. He is wonderful.
Excellent service angel was so helpful I purchased 2 beds from him couldn't be more friendly Really friendly and seems to be The excellent fit for a sales person. This would be the Brandon store.
The sales staff was pleasant. They helped educate me on the difference between a firm mattress and a supportive mattress. I did feel a lot of pressure to buy an adjustable base I was not at all interested in. I did not buy anything the day I visited, but do plan to go back when I can afford to buy the mattress I want.
I was helped by Tom Schoettle and he was amazing. He spent as much time as I needed to pick the Right bed. I told him my needs and comfort and he guided me through the process of finding the right fit bed for me. Overall great customer service and super thankful for his help.
I had a great experience shopping for a new bed at Matress Firm. I knew from their 4th of July ads that they were selling king-size beds at queen prices with head adjustable bases so I wanted to see what they were offering. From the moment I went in to their Brandon Mall store in the shops across the street from the actual mall, I was greeted in a low key friendly fashion by my salesman Tom Schoettle. I explained I needed a very firm and supportive bed for a large family member who is disabled and can't walk very well. Tom questioned about my price range and features I'd like and had me compare a few Beautyrest matresses in their Pressuresmart line, updated traditional, wrapped coil units with either medium or firm gel memory-foam pillow tops. I was extremely impressed with the firm model, similar to a hybrid style mattress, very firm and comfortable to me like a floating cloud! Plus, I was offered the option to get the model, if available, from their discounted outlet stock for their Tampa area stores if I didn't mind this and to save significantly on price. These are sample mattresses returned from a few months of use by other patrons on their inspection trial offer, completely cleaned & disinfected, reviewed for resilience and reliability but without a manufacturer warranty and at half the cost of the Mattress Firm retail cost. Tom told me I could add up to a 5 year warranty and he would give me the head adjustable base even though I wasn't purchasing a brand new bed. Normally I wouldn't buy a used bed but I was so impressed with the quality of the product and the salesman's pleasant, easy-going attitude that I settled on the outlet version. The first offer was with the head and foot adjustable base with a brand new mattress costing $1,700 plus for I believe the delivery and tax. I saved about half the $2,000 base price, added the 5 year warranty and the tax and delivery/old bed removal for under $1,500! Great deal and I've already referred people I know to Matress Firm for their bedding needs. Thank you Tom for such an easy-going, excellent shopping experience when buying my new bed!
We had the absolute best experience with Tommy S at the Brandon mall location! He helped us out so much and was very patient, even though we came back 4 days later he was eager to help. I will definitely recommend him to everyone in need of a mattress!
I have been wanting a new mattress for awhile. Mine feels like it has sand dunes, up and down. My daughter has a sleep number bed, my mother has a therapedic mattress. I like both, but I thought I would just check out this store. I'm very happy I did. Joe, the salesperson, was very knowledgeable. The store was very clean. They have a big sale going on right now. Joe gave me a great deal. I look forward to many nights on my new mattress. Thank you Mattress Firm
This was a great experience!! Joe was extremely knowledgeable and patient with all my questions. He gave me all the pros and cons and ultimately helped me choose the perfect mattress!
Tom was my sales guy and he was great! Super nice and personable. Got a great deal on a bed for my daughter. Mattress, box and frame for $247 total. Easy and affordable.
Bought a mattress from this location about a month ago. Great customer service and knowledge of the mattresses. Couldnt be happier with the experience and purchase process. Thank you for helping us find "our" mattress. Wish I could remember my salesman name but he was very helpful and is a great ambassador for your company.
Tom Schoettle was an amazing sale person. I went in to buy my daughter a mattress and I end up buying a mattress for us and her. He was able to find our a mattress with our needs in mind and I have been sleeping like a baby. 5 stars to Tom.
The associate who worked with us was very informative regarding the product we asked about. He walked us through the details regarding products and purchase. I highly recommend Mattress Firm if you're looking to purchase a new bed or just mattresses.
Joe was fantastic and patient. It was our first time buying a mattress and he made the process very easy and explained all our options thoroughly. We will definitely be recommending him to everyone!
Dustin was a great help in getting me a bed. They had the Purple mattresses on the floor for testing and he was very knowledgeable in comparing them to other brands and the various pros and cons. He was also very knowledgeable in various sleeping habits and issues and common ways of helping with them.
Tommy schoettle was amazing! he was well informed especially with all questions I had he had answers! Tommy is friendly, driven & has a great sense of humor ! He helped me look for the exact mattress I intended on walking out with! Love his extraordinary customer service! May he stay blessed & earn a raise or a higher position!
My husband and I visited Mattress Firm on Saturday. Our salesman's name was Joe. Not only was Joe extremely knowledgeable about the various types of mattresses, but he made finding the right one just for us a pleasure.
I would highly recommend this store and Joe to anyone looking to purchase a mattress.
Dustin was amazing!!! I managed to purchase a queen mattress and full mattress with 3 busy kids. He was extremely helpful and even gave my kids legos to play with as I tried out different beds. To top it off he went above and beyond and even put my son's new Purple mattress in his vehicle and DROVE IT TO MY HOME!!!! I have nothing but great things to say about the staff at this location. Dustin thank you so much I truly appreciate you for making this process easy.
John was patient as I tried out beds. He did a great job! Can’t wait for it to be delivered!
Great experience! Tom S. Helped us through the entire process and hooked us up with our dream bed. He answered all of our questions and was quick and efficient. He also offer us help in the future if we can’t figure out the adjustable base.
Andrew Witherell was incredibly helpful and informative with my mattress purchase. Delivery was quick and on time! Highly recommend if you’re in the market for a new mattress.
Great service and prices
Joe helped us get our new king mattress. He was very
Helpful and provided excellent consumer service.
I went in looking for a Purple mattress and I was assisted by Joe Santos. Joe was extremely helpful and was not pushy in trying to make a sale. He listened to the things I said and made suggestions but it was always with the goal of finding what was right for me. It was a very pleasant experience. If you go to this store and ask for Joe Santos, you won't be disappointed in the service.
Andrew your the greatest mattress salesmen ever. Greatest mattress buying experience by far. Ive been shopping around some time now and I met this awesome gentleman a few weeks ago while me and my wife where in the parking lot. He educated us on the awesome sales the store was having. He gave us a range of info from size to price to even financing options. Here we are a month later and I'm finally the new owner of my purple 2 mattress. And thanks to andrew im in it tonight same day as my purchase to end my day in my own little piece of heaven. Huge thanks to andrew at mattress firm clearance from me and the wife. Highly recommend this place
Joe helped my husband and I get a great mattress, he was very patient. A big thank you to the manager who helped us with the transaction, it went smoothly and quickly. I will definitely be a mattress firm customer from now on
Samuel K was very pleasant and courteous. He is very knowledgeable with his products. He took great care of me and made sure I was getting the mattress I need based on my sleeping Habits. Thanks again. Highly recommend shopping at this location.
Come and ask for Dustin! Called to check if they had the mattress I was wanting, Dustin answered and was more than happy to help. I came into the store and scored! They are running a promotion all month, get a King for a Queen, Queen for a twin. AND a free adjustable base. Super helpful and friendly. Delivery is tomorrow and I already know I'll sleep better. Thanks guys!
Having to buy a new bed is difficult. We had gone multiple places and felt like we were just trying to be talked into something. Then we went to Matress firm and worked with Dustin, we never felt like we were just another customer. Dustin took the time to ask all the right questions to steer us in the direction needed. Never once did we feel pressured to buy. We walked away with a new bed along with more knowledge on what we were buying. Highly recommend if you need a bed this is the place to go!
My husband and I went there just to try out some mattresses just to get an idea of what kind of mattress we were looking for. Joe greeted us and asked all the right questions and really worked with us to find the right one. We ended up picking out exactly what we needed and we couldn’t be happier. Thanks Joe!
Dustin and Joe were incredibly kind and helpful! From the moment we walked through the door, both gentlemen delivered top quality customer service. Even though it was fairly busy, we were treated as a priority. Got a great deal, and I highly recommend going to this store!
Walked into mattress firm about ready to cry because I just moved to the area for graduate school and my furniture is over 2 weeks late. Dustin was extremely helpful in finding me a great mattress for a good price. Would highly recommend!!
Jason was very helpful when he suggested different mattresses and explained everything about them, we chose the perfect one. Thank you Jason & God bless you
I went to Mattress Firm last week to shop and learn about mattresses. I was greeted by Melissa who was wonderful to work with. She was very patient and explained the differences in brands and types of mattresses. We didn’t make a purchase at that time as we wanted to shop a little more. After visiting several other stores we returned to Mattress Firm today. Melissa finalized the purchase and made the whole process smooth and hassle free. After shopping around we found that Mattress Firm has the best return policy and prices. I also would recommend anyone going there to deal with Melissa as she was very professional and knowledgeable about the products.
Came in knowing very little about beds and the crew at this Mattress Firm location were very knowledgeable and helpful. Dustin gave us a very good deal on two mattresses. I really tried looking for a better deal elsewhere but I couldn't find a better deal elsewhere.
Tom Schoettle is the men!!! My husband and I were ready to invest the money in a hih end bed but we didn't know where to begin... Tom greeted us with such warmth and professionalism. He took his time and explained everything to us. He didn't hound us or place pressure to buy. The whole experience was made so easy amd well worth it. This mattress has changed our entire rest/sleep system and cycle and that begun with Tom! Thanks a million!!
I am new to the Tampa area, and looking for a mattress that I can financially afford, and that would benefit all of my back problems. I have struggled finding a mattress that I love and can afford. Luckily, I was able to meet Dustin, and he was nothing but patient, kind, and so helpful! He worked with me and helped me find a mattress that would give me a better nights sleep. If you’re looking for great deals and affordable financing, here’s the place for you in Brandon! Thank you again Dustin!
Dustin was fabulous! He was super helpful, answered all of our questions and helped us find exactly what we needed. He wasn’t pushy and didn’t make us feel like we had to buy anything extra that we didn’t want to. He was quick and efficient and provided some of the best customer service we’ve had! Thank you!
I went in to Mattress Firm to look around because I was planning to buy a mattress in a month or so. To my surprise their sale was still on and sales clerk Tom Schoettle was very helpful in introducing and explaning the difference in comfort in several mattress, to include the price that I was comfortable with.
In asmuch, there was no need to pass up a good deal, nor look no further.
That was a done deal.
Rick
Dustin was beyond helpful in helping us pick the best mattress for us as I like soft and my husband likes firm and we are both very hot sleepers. He went above and beyond finding the perfect fit for us in our price range.
We had a great experience here, Andrew was our salesman. Never once was he pushy nor did he follow us around and bug us. He asked what we liked in a bed, showed us what he had and explained them. We found exactly what we were looking for and will use them again in the future simply for the experience we had with Andrew.
Caleb was great to work with. He listened to our questions and comments and answered us clearly with brief answers. This was refreshing for us since we didn’t want to hear an overwhelming sales pitch that provides a lot of irrelevant information.
We had a great experience at the Brandon store and we highly recommend working with Caleb.
Dustin was a blast. He helped my husband and myself with a great deal. We walked in with no knowledge of what we wanted. We received all the education and walked out HAPPY. If you need education on a mattress go to Dustin and meet the crew. They are awesome.
Excellent customer service! Eric and Joe at this location were more than helpful, welcoming and offered very straightforward and honest advice. Eric was patient, took his time sharing his knowledge with us and answered all of our questions. I recommend this location to new customers, like us, who know very little regarding bedding. We had a great first experience!
My experience was awesome. Customer service was 100 percent. Also, very knowledgeable about the mattresses and took the time to find out what will suite your needs.
Andrew continues to help our family through his business. He is very prompt, respectful, and great to work with. We ordered bed today and will be delivered tomorrow. Merry Christmas to all at Mattress Firm.
I walked in hesitant and not knowing what I was looking for and Mr. Santos really helped steer me in the right direction. He was super pleasant, helpful, and informative when it came to answering my questions. Not only did he help me find the perfect bed, he also gave me information that will help me get the most out of my new purchase and improve my sleep. I walked out knowing more about beds than I ever thought I would, thats for sure! My experience at this location was definitely a positive one.
Excellent experience at Mattress Firm! We’ve purchased a couple of mattresses at this location, and we have been pleased with the quality and customer service. Tom Schoettle is so efficient and friendly!
When I shopped at Mattress Firm, Andrew was welcoming. He asked questions of what I needed in a mattress. Very knowledgeable and helpful, but not pushing, I think that was part of what sold me to purchase from him.
CK Allen helped us out. He did a fantastic job and answered all of our questions. He helped us figure out exactly what we wanted in a mattress and provided us with a variety of options. We had a great experience.
Dustin was great! Was in and out in less than 5 minutes, I told him what I needed he went and got it and I was finished before I knew it! I would recommend going to Mattress Firm to everyone and ask for Dustin you will not be disappointed!
Hi we had a fun experience. Dustin Wright was helping us out and he was so nice and got to know us and help us find our mattress and we are so excited to have found a beautiful mattress that meets both of our likings. Thanks!
Very helpful. I am a truck driver and was passing through town. The mattress in my truck was shot and I decided, on a whim, to replace it. I stopped in and bought a twin mattress. Because my back was out they carried it to my truck and helped me lift it into the cab-NOT an easy task. The price was reasonable for the product, and I was impressed with the organization and cleanliness of the store. I would absolutely recommend them.
Wow! We bought a mattress and 3 months later it was defective. I went in and talked to John and MIke and they had a new mattress delivered to my house the next day. I was really impressed with the customer service. They were never pushy and totally willing to answer all of my questions, as I went back 3 times to lay on mattresses before I bought. I will buy all of our mattresses from this store! Great service!
Amazing location with amazing staff. Dustin was very helpful and very informative about his knowledge of mattress. Highly recommend to see him when you are looking into purchasing a mattress. Love the store!
The associate took his time with us to help guide us to the product that fit what we were looking for. Kudos to the Mattress Firm and their incredible 50% savings on our new mattress!😊👍 …
Our experience was very positive purchasing 2 full size beds for my son's room. The women helping me were very knowledgeable. The best thing is the warehouse is 10 minutes away, so we were able to go pick them up immediately.
We were assisted by the location manager Dustin. He did a phenomenal job of answering all our questions but still giving us enough space to discuss things amongst ourselves. We went in with the purpose of just window shopping for the future and happily left with a brand new purple bed.
This specific mattress firm is the one I always go to because the associates are always super friendly, informative, helpful, and very caring. They don’t pressure you in to anything and I don’t know why but I always get a deal when buying a bed there. Thanks again guys!
Great sales person. Helped me find the type of mattress I would like and gave me
all the time I need to get a good idea of what I would need to get a good night's sleep.
Aaron Luckett did an awesome job helping us out. We first called and he went over everything on the phone so we decided to make a trip to the store where he explained the difference between the pillows we were shopping for and gave us great advice.
Professional and courteous sales representative. Maria took the time to explain and demonstrate the products. I will recommend this store to friends and family. The delivery team was also great, came before the time previously scheduled. Thanks
Great experience with Joe. Very knowledgeable and took his time explaining the differences in mattresses. Would definitely go there again, when we need our next mattress
I need to say this place was amazing. Melissa took awesome care of me and my needs. I was in a hurry for 3 mattress since family from out if the country were coming and I need them as soon as possible. Melissa not only helped to decide which ones were better for my needs she also made me an AWESOME DEAL! And best of all I got my mattresses SAME DAY! I truly recommend this store and Melissa was such a sweetheart and very helpful and knowledgeable! Kuddos for Her!
The Mattress Firm we went to in Brandon Fl. was great. Les, our salesman was friendly, knowledgeable, professional. He helped us find a mattress that was perfect
for us.
Joe Santos did a great job walking us through all of the different brands and features. My wife and I have different sleep needs and he drilled down to meet our specific needs. Well done.
Stopped in today to check out mattresses.Joe was the salesman.kids were with me, he was very patient as I came in 15 mins before closing.kids were occupied with the legos table they have, which is a plus bc the kids get impatient. He wasn't pushy at all.He knew exactly wheat he was talking about in regards to the beds, sleeping positions and what is best for your individual needs. I favored the kingsdown mattresses which are pricey.He showed me other's that would fit my budget that were also great quality.He calculated each of them, and payments and really helped me out.granted I didn't buy the mattress yet.I've been in and out of mattress stores, and storages as well as warehouses for the past month because I'm so indecisive.I had to leave this review bc Joe had such an impact and was the nicest guy I've come across while looking for a mattress. I appreciate every minute you took to help me joe!
The sales person was extremely helpful in helping me find a mattress for my mom
johantis even priced matched and my mother is one happy customer. We definitely purchase from this store again. 😀 …
John, our salesman, is not only knowledgeable but also humorous and fun to buy from! We looked a year ago and were not quite ready to buy...no pressure. When we went in this year he remembered seeing us there last year! We bought at 2 PM and the mattress was delivered at 7:30 PM...who gives that kind of service! Great job!
I when in with no expectations just looking for a mattress, but got so much more Tommy was awesome pointing me in the right direction to pick the right mattress that would accommodate my need will recommend 100%. Thanks mattress firm and Tommy.
Great experience! Tom S. is extremely knowledgeable and helpful. Not only do I have a mattress that fits my needs, I understand the science of a good night's sleep.
So thankful that my husband and I stopped into Mattress Firm ! Joe helped us find an awesome Mattress that will change the way we sleep !! (Purple2) He was very knowledgeable about what they had and helped us to find the best deal. Thankyou you guys ! We will be back. :)
Thank you Joe for helping us figure out which bed and base will work for us. If you're considering buying a mattress online I highly recommend that you go in and check it out in person. They match price and promotions. Ask for Joe.
Dustin was so helpful! I came in very overwhelmed after looking at mattresses online for days and he was able to help me narrow it down and pick the perfect mattress! Very happy with my experience :)
Jason was very professional and helpful! Best price I found in the area for a quality twin mattress for my granddaughter!
I come to Mattress Form with a budget and a plan. And JOE helped me execute that plan! I left the store with a new bed and with a smile on my face :D (actually I’m waiting for my bed to get here. But I can’t wait to get it!) Excellent customer service ⭐️
Diana was very helpful and clearly cared more about helping us find the right product than just making a sale. We will be back to see her again!
Salesman Joe was very knowledgeable and respectful. He did not pressure us (which we did have at other mattress stores). We got exactly what we wanted at the best price we could find.
Dustin is amazing and really knows his mattress and we just bought both our kids beds with no hassle if you are in the market for a new mattress I would recommend you come see Dustin every time he made our experience amazing thank you so much for your amazing help Dustin!!
Joe and the other sales associates were very knowledgeable when helping us purchase our new bed. Joe made the whole experience enjoyable and easy. Highly recommend!
Joshua was very helpful and made the process very quick and easy!
Mitch really helped my fiance nd I find us a Great mattress for a great deal. We cant wait for it to arrive, Thanks Mitch for everything! Very satisfied, go check them out you wont be disappointed.
I highly recommend this store for a first time mattress buyer - they ask you questions about your sleeping habits in order to help you find the perfect mattress! I really appreciated how helpful John was and how easy he made the process.
Ask for Joe he really knows his stuff! He helped us find the perfect mattress for my hubby and I. I couldn’t have asked for an better experience, he made shopping fun and easy!
Just called in from another state and ordered a bed to be delivered on a certain date and it was quick and easy they sent me a payment link and in 5 minutes I was finished!
Mr. Joe Santos was very patient and kind. Even tho he had to call the warehouse multiple times to check their inventory on my mattress, he didn’t get frustrated and was very accommodating. If you guys ever need help, please ask for Joe.
walked in and spoke with joe santos. walked out with much more than a mattress. he was friendly,kind,patient, and shared family stories with us. felt very comfortable working with him. no pressure sales just lots of great info. Thanks Joe ! Carly &Rob Moore
Joe was a very informative, courteous and knowledgeable sales person who helped guide me through my first mattress purchase. Great service, thank you! Definitely recommend.
I'm the guy who refused to get a new mattress for over a decade. Dustin was not only educational, but patient with us in choosing the mattress that needs our needs. Thanks for all your awesome help!
Thank You Dustin for your Superior customer service and knowledge! You did an amazing job navigating us to the right fit. My Mother is super excited to receive her mattress. ;)
Dustin greeted us at the door and found us a great mattress that we loved and was within budget! We ended up buying our first king sized mattress! Thanks, Dustin!
John, our salesman was so attentive and made us feel comfortable. He also showed our daughter to the play table where she played the entire time which gave us the chance to concentrate on our purchase. Just great service al the way around.
Just purchased a memory foam mattress and box spring Dreambed Lux. Eric the district manager was very informative about the selection available. John the store manager was most helpful. He arranged to have delivery the same day even though it was late in the day. Sorry that we can only offer 5 stars for their service since we would have given them a 6 star rating. Looking forward to a good nights rest tonight. We would highly recommend shopping at this location. Thanks Eric and John
What a fantastic experience for my first visit at Mattress Firm. I explained to Joe Santos what I wanted and not only did he help me, he did it with a smile. Thank you for making me feel so special.
My experience at the mattress firm was wonderful each and every-time. I thank Dustin and Joe so much the effort and resources they used to assist me.
Joe Santos definitely gave us the 5 star treatment. He is very knowledgeable. He allow us to take our time in picking out our mattress. Great Customer Service.
Knowledgeable staff, good prices and smooth transactions.
Joe Santos was fantastic! He was very patient, honest and pleasant. Our new guest bedroom bed should be here in a week and I cannot wait.
Tom Schoettle did a fantastic job of diagnosing our sleep needs and pointing us in the right direction. Good price, great product, and outstanding service. 10/10.
Dustin presented everything wonderfully and was extremely professional. He understood our needs and went above and beyond to get us the bed we wanted in the price we wanted. Would highly recommend!
At first i was a little overwhelmed by some of the industry jargon but after a little research I was extremely impressed with Les Freeman's extensive knowledge and ability to answer all of my questions. And on top of that helped me get into the one i wanted, no needed, without breaking the bank. If you come across him on your visit, you're in good hands. A million thanks Les!
Alexis was awesome, she was very patient and showed my wife and I multiple options. Alexis also explained all of the financing and even hooked us up with the best deals.
Mitch was fantastic. He gave us excellent and attentive service, helped us find the mattress we wanted within minutes, and walked us through the financing with ease. I highly recommend this store. 🤝👍 …
Julian did a great job detailing our options and giving us details on our selected mattress.
Tom was very helpful in assisting us with our purchase. He was very informative and provided clear details on every mattress we looked at.
Thank you Joe & Dustin for a great experience and also for the great frame. We will be back soon 👍🏻
7-1-2020 We are back to purchase beds and met Les and he was great, very knowledgeable and really explained our choices. Thank you Les.
Tom S. was a great help with recommendations on mattresses. A smooth transaction and delivery was so fast!!
Really enjoyed my experience! Store was nice and clean. We were greeted by Les who patiently answered all our questions and concerns and gave us an awesome deal!
Salesperson..Andrew is very knowledgeable about product..is very helpful in choosing the correct item..I have bought 3 mattresses before from him..this is the 4th ...he is an asset to Mattress Firm.
Experience was wonderful! Joe is a great sales person! I was impressed with his knowledge and I left there with a great mattress and a great deal! My back thanks you Joe!
I had a terrific experience. My Store Associate was amazing! Andrew Witherell was very helpful and went out of his way to make sure I had a great experience!
Tommy was a great salesman, he really broke down the types of mattress and what he recommended for my style of sleeping. Can’t wait to get this new product in!
Dustin is awesome!! Helped us find our perfect mattress!! Process was easy going and he was extremely kind and super helpful!! Thank you Dustin!
Maria was awesome. She was so friendly and patient. Covid 19 practices were in place to help stop the spread. She helped me realize what I was looking for and she did a great job! Thank you, Maria!
Staff was beyond friendly and knowledgeable. Helped greatly with financials and helping us find the right bed at the right price. Incredibly good experience.
Knowledgeable and helpful, not pushy, staff. The mattresses are divided up into three color-coded categories, making the normally overwhelming process easy. We even bought a powered foundation, which I never would have dreamed. Free delivery, too!
Joe is the guy you need to go see at mattress firm! He was very welcoming and knowledgeable! I have recommended the store all my family and friends!
Dustin Wright was an outstanding and professional salesman. Went above and beyond our expectations. Even being busy he didnt lose his cool or forget about us. We highly recommend this store.
Wonderful experience. The manager was very helpful and cooperative.
George was great! Super knowledgeable, patient and overall made the process super easy and fun! Definitely recommend this location.
If you're the only person walking into this store, beware, you will have bored salespeople trying to sell you on everything. I was not impressed with how we were treated by our sales guy. We ended up buying a mattress on one visit, but the 2nd visit when I was just there to browse, we were still accosted. They were rude to my child and me during one of these visits and during our purchase they were trying to sell us a ton of things we didn't need. Even after saying no, they were relentless. I wouldn't go back here.
Dustin showed my wife and I the purple bed on our 1st visit. I feel in love with it. I came back to purchase it and he remembered me... the experience was great! GET A PURPLE BED!
I went to Mattress Firm needing a pillow. Allow me to try several pillows and then gave me a good price on the when I decide to buy.
Joe was very knowledgeable and helpful the whole time I was there. He answered questions I didn’t even know I had! I felt no pressure to buy today, and he made sure that I got the best deal. I’m so glad I went here to get my new bed!
Dustin made this a fantastic experience I had no clue about memory foam mattresses, he was very informal as well as honest , I suggest this location attached to Brandon mall.
Andre was amazing to work with and very knowledgeable. He executed everything that was promised and made the purchasing process an wonderful experience.
Dustin at the Tampa office was so helpful and helped us get the best mattress! We would go back to him and recommend him to anyone else.
Soooooo. After learning I reviewed the wrong store. Lol I am now going to review this one. The service here was excellent. There was no pressure in buying. My wife and I came in and purchased a bed with an adjustable base. I want to thank Victoria for the excellent service that was provided while we were trying out different beds.
Dustin was a great to work with! He was patient and was thorough in answering all of our questions. Overall great experience and would recommend anyone go see him to help answer your questions. Thanks, Dustin!
Went into the store not knowing what I wanted, Les was awesome at explaining everything! Made the buying experience easy and am happy with the mattress I purchased.
Salesperson was impressive. I was reluctant to go through the whole process but it was beneficial. He matched my fiancée and I with a well match mattress.
Joe was super pleasant and helpful. He took the time to let me try out multiple mattresses and make super helpful recommendations.
Great experience with sales rep Joe. He was very knowledgeable about all the mattresses and personable, If you go ask for him!
First and Foremost I gotta say thanks DUSTIN! You were busy but I'm so excited my wife and I will finally have the Midnight Intellibed!!!!! I was shocked you remembered me from AWHILE back, plus I had a mask on. You took the time, (second time around and re-showed me all the matresses new and old). Thank you Sir! For your stellar service and beyond knowledge on this field.
My husband and I purchased a purple mattress with Mr.Joe tonight he was very attentive and answered any questions we had.
Les was very friendly, not pushy/ salesy. He had a lot of information to share. Showed us beds that fit our needs. Very pleasant shopping experience.
Joe was very knowledgeable. Helped me find the bed that was best for my sleep position. Made the experience enjoyable and the decision easy.
Very good customer service Joe helped me out and answered every question I had about my mattress selections and helped me to decide on the perfect mattress for me.
Very welcoming staff. Lindsay was very warm and welcoming. Helped me choose the right mattress for my budget. Would recommend.
Dustin was great helping me and my wife choosing the perfect mattress and pillows and I would recommend his services anytime.
Dustin was great! He was able to address all of our concerns and showed us different options. Great people person and he listened.
i came in looking for a twin mattress and left with a TULO MEDIUM ! bed feels great and Lindsay was amazing an even price matched ! would definitely recommend
Jason was outstanding and very knowledgeable.
Dustin was incredibly helpful! He made purchasing a mattress for my new apartment much easier than anticipated.
Joe was amazing! Very knowledgeable, great customer service and perfectly painless. Kudos to Dustin for arranging my delivery! Totally great experience.
The wait at the warehouse was longer than expected (30+ minutes) but everything else was great!
Dustin was very nice 2 me & my husband & took the time 2 show us the mattresses that we told him that we wanted & worked with us n price.😀 …
Great service! Maria was so patient and sweet! This is my third mattress purchase with the same store.
Maria was more than helpful. Walked out the door spending way less than I imagined for a quality mattress. Definitely recommend.
Les & Joe were great to my girlfriend & me. Joe took his time with us & really explained everything well. I would buy from him again.
Dustin and his assistant were very helpful, friendly and so caring. It took under an hour to find the perfect mattress.
Dustin was super helpfull and patient throughout the whole process. Helped us get exactly what we wanted and then some without pushing anything on us. Thank you so much!
Dustin helped me and my wife find the perfect mattress at the right price. Very good costumer service
Joe was an amazing help ( I can't remember the other guys name) butbwith out them we would not have gotten the perfect mattress thank you for all your help. You guys were amazing
Wow Best mattress shopping experience ever Dustin was sooooo helpful and made this such a great experience we got both our picky kids beds in under an hour Dustin knows his stuff when it comes to matteress and was very professional and helpful thank you for your help Dustin!!
First class service. Joe S went above and beyond to satisfy the needs of my wife and I. Thank you Joe, we cannot wait to try out the new mattress!
Dustin was excellent and did an amazing job educating us on the different mattresses and what our needs were.
Joe was amazing definitely did not push us to get anything we did not want and help a lot since it was my husband and I first mattress!!!
They have a great selection. I definitely recommend stopping by if you’re in the market for a new mattress. Ask for Mike, he is very helpful!
Great company they’ll really help you pick the best pillow and bed for your sleep style and once you know what you want they are quick to help you out
The best experience shopping for a mattress. Lee was professional, courteous and very knowledgeable. I came in and left extremely happy and satisfied
Dustin was amazing, friendly, informative and very helpful. Ordered a king mattress with box springs and awesome pillow.
Very nice, patient and took time to answer all my questions. Great place to shop.
Dustin was our customer service rep and he was very helpful picking out an affordable mattress 😁😁 …
I had a wonderful experience at Mattress Firm today. The staff was genuinely friendly and courteous. Service was outstanding!
Les was very helpful and explained everything well with the difference in mattress’s
Joe did a great job assisting with our mattress purchase. I highly recommend!
Very professional help on the call fpr the mattress sell. Handle all my questions very well I was pleased woth everything doing the purchase.
Dustin has us in and out in under 15 minutes with a mattress in our budget. It was quick, easy, and super friendly!
Painless shopping. In and out. Staff was pleasant, knowledgeable, it was all good and I have a new bed being delivered soon.
Phyllis Shorter was super helpful and very knowledgeable. She made the bed buying experience very easy. Amazing service.
Dustin Wright awesome salesmen very informative was a delight doing business with him looking forward to getting our mattress delivered tomorrow wow next day service awesome
Dustin and Eric were very helpful in helping us find the perfect mattress for our need.
Great service, mike was very convenient, friendly and knowledgeable on the information about the different mattresses. I would strongly recommend coming in and requesting for mike S.
Great services and very knowledgeable. Joe was the sales men and i would definitely return for future purchases. Thank you joe for making this an easy buy.
You have to come see Dustin here at Brandon town center. In and out in less than 20 minutes gave him a budget and nailed it. Doesn't try and sell you things you don't need. Kudos and congrats on your recent promotion.
Thank you so much Dustin for the great help. It’s amazing to enter a business and feel welcomed, with a savvy salesman willing to answer all questions. It’s always the small details that makes the experience excellent! Thank you Dustin!
Joe was very knowledgeable and helped me choose my new mattress! Couldn't be happier!
This was an amazing experience at this store. Tom Schoette was amazing he helped me so much and Les A. Freeman was wonderful on the fun and helped me get exactly what I needed.
Had a great purchase experience with Associates Andrew and Joe! very knowledgeable salesman at the Brandon locations!
Very pleased! Joe was a tremendous help...very knowledgeable and professional! I highly recommend Mattress Firm!
Nice store, the salesman I'd very patient and very nice. He works with you and does not try to push a mattress you don't want.
John was very helpful we purchased a top of the line mattress at a 55% discount. Whoop whoop. We will definitely be back
Excellent service from Joe!!! Needed a queen size bed, offered options and helped us narrow down possibilities. Remarkable service.
Had a wide selection mattresses at all different price points something for every budget had coil spring mattresses as wellbas temerpedic memory foam
Les was very knowledgeable and helpful in finding the right mattress for the right price. Highly recommend!
The service was excellent and the sales associate that help me was Joe, he was very helpful and answered all my questions. I left very happy with my purchase
I loved Dustin’s energy and willingness to help me find the perfect bed. Very personable and professional service!
Josh at the Brandon town centre store was awesome and super helpful
Mattress Firm had excellent prices the product was exactly what I needed.This was my first and last stop.
Dustin did a great job, and he provided excellent customer service. He deserves a raise.
Quick and easy. Joe was friendly and not pushy at all. He was well informed to help me make a good decision.
The worker who helped me was very nice and professional. He helped me find exactly what I was looking for, and he was willing to give me a great discount!
Les the manager at the store was amazing. Very knowledgeable and very easy going. Answer all the questions we had. Great customer service.
Had a great experience at Mattress firm! Highly recommend working with Joe Santos!
Dustin was awesome. Asked all the right questions and spent quality time. Second time buying from this location. Another Awesome experience!!!
Great experience when Dustin helped us find a mattress for our new home 🙂 …
Very friendly good prices I fall in love whit my new mattress great costumer service joe santos awesome job very happy
Variety of quality options, at very reasonable price. Knowledgeable team willing to go the extra mile to fit our needs and our budget. Thanks Kyle from Brandon store.
Joe took really great care of us! Bought a new mattress and got a great deal
Just purchased two mattresses from sales agent Dustin Wright and he was awesome!!!
Lindsey was great. Came in at closing (not knowing it) and we're not rushed at all. Treated well and purchased that night.
John, our sales person was great, along with the rest of the staff. My wife and I had never had as much fun, as we did, buying anything !
Joe, our salesman was fantastic. Very friendly, knowledgeable and a pleasure to work with. Definitely recommend.
Aaron L. helped us find a mattress quick and at a great price ! Thank you mattress firm👍 …
Joe was very knowledgeable and helpful with our choice on our mattress.
Great experience with Joe today. He knew what he was talking about and got us into a bed we're very excited about! Thanks Joe!!
First time in the store, the Manger covering was wonderful, patient, really explained the products well.
They were very professional and knowledgeable on our needs for a bed frame.
Great service and knowledge by Jason at the store
Dustin was great. No stress shopping for a bed and frame. Fun experience!
Walked in and received excellent customer service. I look forward to my next purchase!
Dustin es very friendly salesman, I got everything at the store and the attention was nice.
Wonderful sales person explained everything to me and I’m thankful that we had him for sales person God bless him
Joe was awesome, super nice and helpful. Would definitely come back for future purchases.
Very helpful and bed was in my price range!
Joe was very nice and helpful. He was very flexible and found us the best out of our budget
Joe is fantastic and made sure we got a perfect match in comfort for the price we wanted.
Great experience management was very helpful! Most likely made a sale!
Dustin and Joe are as amazing and very sweet guys! Both listened to my situation and helped me out.
Dustin was very helpful. We were welcomed into the store immediately and given all the information we needed! Thank you!
Thank you Dustin Wright for your help with getting a bed and picking out the right for me . Good manners very polite and respectful.
Lots of mattresses to choose from prices Fair friendly staff
Dustin was very professional and phenomenal. Work with us and found us our best option.
Great customer service and knowledgeable staff, Joe was an especially bright star and is the reason we purchased at this location.
Dustin took care of me. Was very pleased with him was very helpfull in making my decision.
Dustin was so great in finding what we needed, in perfect timing too! Thank you so much for everything!
Joe was fantastic. Very knowledgeable, not pushy, and worked with my budget. Great experience!!
Team is awesome in time of need they where there my man Dustin help me out schooled me to the game. Thank You 🙏 👊 …
Dustin was not only polite and friendly but very efficient!!! My wife and I were extremely pleased
My sales associate was Tom Schoettle and he was very helpful. Thank you Tom for all your help.
Joe was amazing with customer service and was patient with trying to help us finance. Thank you, Joe.
Very helpful and courteous service.
We had an emergency situation and they were very diligent in meeting our needs. THANK YOU!!
Great customer service from start to finish very professional! Thank you.
Joe Santos was extremely knowledgeable and professional and a pleasure to work with.
I would definitely refer him to others.
Dustin is an amazing rep. He makes decisions super easy and comfortable to make.
Joe was the salesman that helped me. He was very knowledgeable and courteous.
Les, was fantastic, answer all of our question. The store is clean and welcoming staff.
I worked with Alexis on my recent mattress and pillow purchase. She went above and beyond to answer my questions.
Sales person was very knowledgeable of what I needed. Service was great.
Joe Santos was very friendly informative. Highly recommend going to get the best deal for your money.
Tom was very helpful and made the experience really nice for our twin kids
Mike S was very informal and helpful with all of my needs! Super wonderful service.
Keep up the good work and selling beds to those who really needs to be wonderfully comfortable the rest of their Lives .
Thanks so much for having Tom Schoettle working with your company excellent customer service
I really recommend going there for a bed. The gentleman that helpd was very helpful and lead me to the bed I was looking for. I will always go there for a bed
Joe was awesome! Very informative, fun, and economical. Highly recommend!
Wonderful experience, very helpful, and Joe had all our questions answered!
Both Joe Santos and Tom Schoettle were extremely helpful and knowledgeable.
Had a great experience and a great deal. Dustin was extremely helpful.
Great customer service. Striving to meet all expectations
Great service, Dustin was fast and to the point!! Exactly my type of style. Right to the point.
Tommy was very helpful and nice. Will ask for his help in the future.
Great experience overall! Know how to please the customers and how to make them happy! Great customer service!
Wonderful I will return
Awesome customer service Dustin Wright. I appreciate your help and patience!!! Great job!!!
This was one of the better places to get your self a long lasting bed most definitely will need to come here to get your self a bed
Dustin was fantastic and made sure we left happy 😊 …
Have always found great customer service. Very patient and assitance in finding my needs.
Awesome customer service Victoria and Megan!
Very friendly and helped me save money.
Dustin was very helpful and knew exactly what we needed.
Absolutely wonderful service made my experience a great one. Was in and out in a flash!!
Tommy was absolutely awesome, Very personable.
Maria was very professional and nice and knowledgeable answered all my questions
Very good experience was well taken care of great personality from the salesman