Reviews of Mattress Firm Legacy Plaza at 54th. (Mattress Store) in Salt Lake City (Utah).
Mattress Firm Legacy Plaza at 54th
5352 S Redwood Rd, Taylorsville, UT 84118, United States
Description
Information of Mattress Firm Legacy Plaza at 54th, Mattress store in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mattress Firm Legacy Plaza at 54th
Sunday
11 am–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
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Reviews of Mattress Firm Legacy Plaza at 54th
Caleb Kingston
William was an excellent sales representative. He gave us the guidance we needed for the best mattress within our budget. He has been there for over 12 years so he knows his mattresses and won’t try to oversell you on a more expensive option if that’s not what you’re into… (ahem. Purple)
After getting a great deal on a mattress he called the warehouse to make sure it was in stock for us and let us walk away with all his extra Halloween candy! 🎃 👻
Rosa Grijalva
I don’t usually write reviews but this store is so wonderful!!! We went into the store not expecting to find anything but wow! Bill is an amazing sales man!! Not pushy what so ever, explains every mattress with detail until we found the one we loved! He also gave us a great deal. We put a deposit and returned a few weeks later. The store manager, Cash, helped us get the financing within minutes. They both explain everything so well with detail and gave us great advice. They helped us feel comfortable and happy with our purchase. We will definitely recommend this store to our friends and family. You will not walk out of this store disappointed!!
Kyle Sheppick
I purchased a mattress from this store about 4 months ago and I worked with a guy named Bill who was very through in his approach to picking out a mattress so I did my due diligence and picked a very nice Sterns & Foster Queen that I truly thought would turn out to be the one but it was not and my back was letting me know so I came into the store to talk with Bill about getting the bed exchanged and meet the store manager, Maggie who assured me that they were going to do everything to get me into another bed ASAP., I picked another suitable bed and have it set to deliver in 5 days. The costumer service was fantastic!!! A big thank you to Bill and Maggie you guys are awesome !!!
Kayle Peterson
Bill was awesome. He is such a funny and personable guy. He helped us find a great mattress and hooked us up with some deals plus made us laugh the whole time! We will 10/10 be recommending this store and Bill to any friends and family.
Tiffany fowler
Bill was amazing!!!!! We came in the first time and he was helping some couple but we couldn't stay so we told him we would come later. He did his magic and got us a really good deal on our whole set up. He really cares about his customers and goes the extra mile to make sure we left happy. 100 % recommended anyone to go see Bill for a GREAT experience!!!!!!
Wendy Fayles
I helped an individual who has severe cognitive and mental health issues buy a mattress here. It involved several trips to the store, and each time this individual was treated with the utmost respect and dignity no matter how abrasive they became. We worked closely with Cash, the store manager, and I cannot say enough wonderful things about how great he was. (No, I'm not related to him in any way.) I would send anyone to this store. I'm sad that my husband and I had purchased a mattress elsewhere the previous year. I wish we had known about this Mattress Firm and their staff earlier!!!
jay smith
Was warmly greeted upon entering the store by William. He shared a great deal of knowledge regarding the product. Through his actions and words he made me feel comfortable and at ease. I was very happy with my experience and I am sure that I will be pleased with the product and that any issues I may have in the future would be resolved satisfactorily and quickly
siuola tuiono
Bill at Mattress Firm was so helpful, and we got the bed we needed with no hassle and we got a very great price. He made it so easy to be in and out. Customer service is great and we are definitely coming back for our future purchases!
Melinda Morgan
We had excellent service from Cash and Bill, and Hector and Leo were wonderful delivery men. Everyone was willing to help us at every turn, and we are so deeply appreciative for their attention to our order. We will definitely be coming back.
Jorge Mendoza
Shopping for a mattress is never an enjoyable thing to do, but the manager on site (Cash) made the process easy. We never felt pressured to buy and were given plenty of time to decide. He and his crew answered our questions and helped us find a mattress that would be best for us.
Dustin Tidwell
Bill did an amazing job helping us out finding a mattress, he had excellent customer service. All the glory goes to the Lord Jesus Christ as we prepare to celebrate His birth in four days and we look forward to His return!
Alexandra Cornell
I had a great experience as a first-time customer. Bill was awesome! He was so nice and went out of his way to give me a great deal. Will definitely do business here in the future.
Lucas Agee
William was wonderful. Very good salesman. He was very sincere, very up front and honest, and very confident in his promises and knowledge of mattresses. Thank you, Mattress Firm is smart to have you.
Vanessa Serna
HIGHLY RECOMMED!!
Everyone was so nice & welcoming, Bill helped us out so much in getting an amazing King Bed at the best deal. We cant wait to get our new bed, Bill deserves a raise he went above & beyond for us!♡
Tamie Scott
I bought a bunkie board online and thought I had changed my appointment but I got a text saying the item would be delivered when I was not going to be available. I called and spoke with Bill Carson. This gentleman got EVERYTHING straightened out, gave me a refund of .50 cents and made sure EVERYTHING taken care of. I believe if you look up EXCELLENT CUSTOMER SERVICE in the dictionary Bill's picture will be there too. Thank you Bill for taking care of me!!!
brandon smith
Staff were very knowledgeable and helpful. Cash was awesome and friendly and not pushy at all. Overall was a great experience buying the mattress. I can't wait for delivery day!
Steve
Bill great guy. very smart about bedding and his job. Bill is a great person to have on your side when you need help about bedding and other products. Cash another great guy to help out he is very smart about the company.
Kyrie Jensen
Had a good experience quick and painless. I talked to the sales person Bill and told him what I was looking for. He quickly narrowed it down and I bought a mattress with delivery the next day.
Cody
The bed I got from here is insanely comfortable. I waited waay too long to get a new bed. I was having chronic back pain for about the last 2 months, I couldn't sleep for more than about 7 hours because of the pain. I got the bed yesterday and I slept a good 9 hours, most of my body used to hurt when I got out of bed from my feet to my legs to my back, now there's almost no pain. The adjustable beds are really nice for people with back pain, they elevate your legs and your head which takes a lot of pressure off of that lower back. Apparently that feature also helps with acid reflux, sleep apnea, and snoring. If you deal with frequent back pain, you may want to get a new mattress. It's almost like sleeping on a cloud, even though that's impossible.
Wincincala86
I worked with Gage, very friendly and helpful still new but was able to explain everything well and help me get a mattress I anticipate will be great. I would highly recommend others to shop here for a new mattress.
Merlion Li
Cash was very knowledgeable on the products and understood what my needs were. He was very helpful, tentative, and patience with us. He made us feel welcome. We enjoyed seeing him and having him help us.
ssj4 Markthesk8r
Bill Carlson was very kind and helpful. Helped me find exactly what I wanted. Very happy with my purchase. I highly recommend buying from this location. 5 stars!
mady osmun
Cash was awesome! He helped us find the right mattress for our son that was available to take right away! Highly recommend 😊 …
Joe Snarr
Cash was incredible… Extremely knowledgeable, friendly, did a great job and helped us find the perfect mattress!
Tammy Radford
Working with Cash to make a decision was very helpful. He was able to provide information that was supportive of my needs.
Janelle Thimmesch
Bill and Cash were extremely helpful in figuring out which bed would work best for our needs. Very informative, would recommend.
Darleen Gordon
The sales man was very helpful. He listened to our needs and didn’t try to push anything on us. This was our first stop and we found what we wanted.
Eric “Urban” Ransdell
He was so great helping us. He explained the different types of mattresses to us and asked several questions to make sure we had the right fit. We had to wait a few minutes while he helped people that were ahead of us and thanked us several times for our patience. He has a great personality and we enjoyed working with him.
Carol Crockett
Bill Carlson was the best. He “listened” and then he found the bed that worked for me. He found a sale that was coming up and made sure I would get a refund to the sale price. But he went above and beyond that. When the movers couldn’t find my Brand New Street, he worked with me on getting coordinates to the drivers and arranging contact information so we could coordinate.
Bill called me daily, making sure their two hour delivery window would fit my schedule. We had to reschedule several times till we could finally connect.
And then when an extra I had bought wasn’t delivered, He had me come to the store and he gave me one to replace the one I didn’t receive. (later when the driver came back, I did return this one back to the store).
Alberto was my delivery driver. Once he found me and we connected, he was fast, efficient and very careful of my house. And when he found out he had left the extra I had bought on his truck, he called me and made arrangements to meet me to deliver it.
This is the second time we have purchased a bed from the store in Taylorsville. and these two employees are part of the reason why we keep coming back.
Amber Stone
William is such a nice guy. All we needed was a box spring and frame and he rang us up with out trying to sale us more than we asked for. I appreciate how prompt, kind and knowledgeable he was.
Liz Josephson
I’ve been struggling with neck pain and having trouble sleeping due to it. I was going order a pillow on Amazon. Almost checked out when I was at the chiropractor. After I left I drove by mattress firm. I thought I should just check to see if they have any pillows since I didn’t want to wait for Amazon. And I didn’t know which one I liked. I learned that sleeping on my stomach isn’t good. Been a stomach sleeper for life. And needed help finding a pillow for my side sleeping position. The representative asked me if I needed help. She was kind and letting me know I would need to get a pillow that isn’t too high or low. We tried some pillows. And I loved the purple pillow. Yes. I was bummed when I was told that it wasn’t available till 8/10 at the warehouse or delivery may be sooner. And it was 7/26 when I made the purchase. I screamed with excitement when I saw the package at my door after work 7/28. It’s so comfortable and look forward to using it on my side sleeping painless journey. Thank you. I definitely am going to purchase again when we get a new mattress in the future.
Michelle Torres
Very nice place, The manager was very helpful he answered all my questions as well as taking his time in helping me with my purchases. Thank you Cash!
Sandie Diaz
Maggie was awesome! Great personality and extremely helpful. She answered all of my questions and was a pleasure to work with.
David Ahlborn
I appreciated the professional service and their understanding of my sleep needs and finances. I especially was impressed with the mattress delivery guys.
Tierney Owen
I really loved the service at this location. Me and my husband received excellent customer service. Answered questions, gave great advice, etc. I am very happy with our visit today. Absolutely no pressure. Assistant manager went the extra mile for us.
Excited to receive our new mattress and lift frame😀
Doug Derie
I was treated professionally by Manager Mr. Cash.
No attempt to upscale me. He listened to what my needs were a provided ne with best deal available.
Angie Jameson
Bill was a great salesperson; he wasn’t pushy, he was very thorough, patient, and helpful. Thank you!
Marianne Jolley
The Mattress Firm in West Valley was amazing!! Bill went above and beyond to get us the mattress we ordered in 2 days. Made extra accommodations for us and was exceptionally knowledgeable about each mattress and got us in the perfect one. Perfect delivery set up, considerate movers and speedy set up. We had a fabulous experience and would recommend this Mattress Firm to anyone looking for a mattress. Above and beyond experience!
Taylor C
Bill was such a great person to work with! He listened to my needs and had me try out different beds to find the one that was best for me. He also got me the best price possible. The delivery was such an easy process and the delivery guys were quick.
Jenny Murphy
Michelle helped us out and she was absolutely amazing! She cared more about our needs than how much we were going to spend, and knew more about the product than anyone anywhere else we had gone. She was kind and thorough and not pushy at all and we are very excited for our new mattress!
Madeline McClintock
The people there are so sweet and so kind. They really do focus more on helping the customer being the customer versus making a profit or at least that's what it seems like. If I could give them a higher rating I would. Will definitely recommend my friends going to mattress firm if they need stuff versus big companies. The mattress I bought I got for a fraction of the price versus buying from the actual supplier.
Mone Ngata
So glad to meet and be assisted by Bill(William) yesterday. Thank you for being amazing and helping me find a bed for Josh!
We were on a time crunch yesterday but still wanted to make sure we didn’t miss out on getting the perfect bed. Bill adjusted well to our time constraint, shared his expertise and recommendations allowing us to walk out the store super satisfied with our purchase. ASK for Bill when you go there, you won’t regret it.
Huynh Vo
Bill and Maggie are the best. Great Customer service very knowledgeable they are definitely Sleep experts. I really appreciate their help and finding me and my wife the prefect mattress . Highly recommend unmatched customer service.
Bruce Hoffman
Bill our sales specialist was great.... So knowledgeable and ready to help his customers..
Would highly recommend Matress Firm....Great products and prices, huge selection..... Highly Recommended.
Bruce Hoffman
Peyton Summer
Bill was so helpful in finding my perfect mattress! You can tell he truly cares about your experience and finding the right fit for you. No up sales or trying to convince you to break your budget, just there to help find what works for you!
alan iglesias
By far the most positive furniture/mattress purchase I’ve ever had! Bill “Not the Other Bill” Carlson, aka “The Cool Bill” lol, was so kind and charismatic, he taught us so much about mattresses and answered our every question. He was SO incredibly generous and gave us one of the best discounts I’ve ever gotten on any purchase EVER! He didn’t try to pressure us on prices and worked within our budget, we got our entire bed set (mattress, adjustable frame, sheets, pillows, mattress protector) from here because he provided such incredible coupons and also he’s just an amazing salesman! We looked at RC Willy and we were going to look at other stores to get the rest of our bed set, but looking online I realized no other place had anywhere near as low of prices. The store looks great, the staff are so nice and you can’t beat how much they teach you about sleep and mattresses, they definitely see their craft as an investment and care about you getting your best nights sleep. 10/10, excellent location!
Charity Clark
Bill Carlson gave us an excellent Customer Service. He listened to our needs and gave us a few options we can choose from. He explained the differences between EVERYTHING I asked him about. He went above and beyond for us. We are truly happy with our mattress. He also knew we had a budget to meet so he worked with us with a few different options.
If I could change one thing, I wish their mattress cover was a thicker liner. I have a fully enclosed mattress cover for my FULL mattress (purchased elsewhere) that is way thicker than the one I got for my KING mattress from Mattress Firm.
But the exceptional service we got from Bill, made it all worth it. So THANK YOU Bill. Because of you, we are both sleeping soundly.
Rose Davies
Manger cash Was every helpful, tried to help with every part of the purchase. Would highly recommend this company to friends and family.
Skyler Ainsworth
We went in today to buy a new mattress for our RV, we didn't want to be hounded by a sales person but we wanted to know our choices, Bill was amazing and extremely knowledgeable in helping us find the perfect mattress, he was also so nice and calm with us having our 2 kids there & he did not force us in any way to make a decision, he helped us bring home the perfect mattress with no Hassle what so ever. I'm so excited to be able to sleep great while we are in our home away from home half the year. Thank you Bill
Scott Robinson
Brady was very attentive to us and was patient with us. We received three quotes - for each mattress we liked. Very good quotes, came back after shopping around. Loved that the mattress was in stock and delivery was scheduled for the next day after we bought it.
Arla Leonard
Manager was very pleasant to deal with. Because of our schedule, deal won't be finalized until we come back into town. As of right now, couldn't be happier. After we get the mattress and sleep on it for a couple of weeks, then we need to give a review.
Dave Norton
Very happy with the whole experience. Carolee was extremely helpful as we tried several mattresses and bed frames, she went through all of the adjustments you can make with each model. She asked good questions to get us thinking and helped know what features are important to us. No pressure, no hype. We had planned to go to a few stores but found just what we wanted with Carolee. Thank you.
Jen F
My husband and I went into this Mattress Firm because it is close to our home. I would say that when we walked in I was glad to be greeted by John. There was a warm and friendly presence about him. He was very patient with us (especially me) and was very knowledgeable about all the mattresses. I take my time and like to try all the beds when I make a choice. John was very helpful and patient as we talked, never indicating a hurried attitude or trying to up-sale us. Because I take a while and don't like to be rushed he gave my husband and I space to try and choose a mattress. When we finally did, he took us through the process and talked to us. We really enjoyed our conversation and left feeling great! I would highly recommend my family and friends to visit this location due to the exceptional customer service.
Amy Ewing
When I went to the store, I didn't want to be hounded by a sales person. I wasn't. The lady that helped me was really informative and nice. She wasn't clingy and gave me my space to look. She was there when I needed her and didn't stalk me the whole time like they do at other competitive stores. Because of my experience at this store, I was more inclined to buy from there because I didn't feel like she was pushing for the sale. It was a great experience all around and I'm also happy with my purchase. The delivery guys were on time, took my old mattress and box springs, which was AMAZING, they were fast and did a great job setting the bed up. They were like really fast!! It was awesome. High recommend this store, especially this location.
Becky Steinheimer
Bill or phill I can't remember names. He went above & beyond to get what I needed Even loaded it in my car. Thank you for excellent customer service Becky.Steinheimer
Joelynn
When I called Bill at the Taylorsville store, I had been ignored at another location I went to in person and had been mistreated at a different mattress store.
My step mom is staying with me after heart surgery and I needed to get a mattress she would be comfortable with since the one I had was too soft.
Bill listened to my needs, went out of his way to call me back and to find the mattress that she really wanted. He was awesome to work with. I wish all sales people were exactly like Bill. Look out foe your customers, listen and work hard to fill their needs.
Thanks Bill!!!!
Matt Binns
Great experience! & thanks for the restaurant recommendation..the teriyaki bowl was amazing!
cynthia mora
The customer service I received was great. I really appreciated how Bill went above and beyond to look for the best deals he can offer and with the help of Brady made it easy for me to receive everything I needed the same day and fast shipping for what was not available. Thanks guys!
Alexander Nisbet
The lady that had helped my wife and I was very professional. She was super nice and patient while we looked for the right mattress for us. The website for their warehouse was not up to date so the ones we liked we couldn’t get soon even though at first the dates were saying with in a few days. But then changed saying they would be weeks before we could get them. Again excellent staff.
Brittney Garrison
We just bought the best of the best mattress from Angel and John at this location. They honestly made the mattress purchase fun. We had worked with John before and he was great . Today, Angel had a lot of information on the mattresses and had us try an arrangement of different mattresses in different firmness and prices. He was awesome. They seriously were so fun to work with. We’re excited to get our mattress!
Kelly Geist
Michelle was so great to work with! She was so sweet and very informative. I highly recommend her to help you find the right mattress!
Tynan Portillo
The service was truthful and straightforward, we got a great price we wouldn’t have anywhere else, and the delivery guys were so quick to set it up!
Also, I’m not sure if it’s company policy but they even took our old bed to throw it away for us.
Jade
Bill helped me find the perfect mattress and it is so comfortable! He took his time to find out what I like, and put my mind at ease with my purchase. I definitely recommend! I was actually recommend to come here in the first place!
Myrania Shepherd
Ryan was our first experience with Mattress firm and he was very nice and informative about all of our options with financing. He answered all questions we had and exceeded our expectations.
Our second visit was to finally purchase our bed after narrowing down our choices. We met John along with seeing Ryan again and they made us feel very comfortable. We didn’t feel rushed or smothered just like our first visit with Ryan.
Overall AMAZING customer service! Highly recommend this location!
Ruby Maiava
Mr. Bill was absolutely amazing ! He was very attentive to us and did everything he could to make sure all our needs were met. I definitely recommend going to him and getting a bed from him. He will definitely take care of you and make sure you get the bed you need and deserve !
Kris Woodward
Bill was an amazing guy who you would love to have as a salesman. No pressure on buying a bed. He listened to the problems I had sleeping in a bed and picked out the perfect bed for me.
Casey Sorenson
Will be recommending this location to family and friends. Thomas was awesome to work with, he had no problem answering all of my questions and helped me find a great mattress in my price range (which I have had for about a week now and I couldn't be happier!). The warehouse location where I picked up the mattress was also great, everyone was helpful and made the entire process very easy.
Brandy Gibb
William is absolutely amazing he went above and beyond for us. So through so sweet absolutely perfect for the job. I can't say anything bad at all about our experience
Crystal Bradfield
Carolee was absolutely amazing. She explained everything thoroughly and let us take our time. We weren't rushed even though there were other customers in the store. We were also not pressured to spend more money than we were willing to. Great experience.
Stephanie Ford
Me and my husband had such a great experience picking out a mattress. John was so very helpful and knowledgeable. Plus we got a great deal on a king mattress. We highly recommend them! Ask for John!😊
Stephanie & Erik Johnson
Mary Anne Fitzgerald
I had the experience of dealing with and purchasing a mattress & adjustable frame from John McCain. He was fantastic ...... he answered my questions, gave me information on different mattresses, allowed me to try different ones ....... all with no pressure. I had visited 5 mattress businesses & came back to purchase from John. While he was helping another customer, Ryan, another salesman, was also very helpfully in explaining additional questions. These guys are above ..... highly recommended Mattress Firm in Taylorsville.
Cristianne Wall
My husband and I were very satisfied with our purchase of a new mattress and base. Angel was our sales agent and he was very helpful in find the best bed in our budget range. He showed us all different types of mattress, bases and pillows, but never pushed us to buy something that we didn’t want to. We truly recommend this store and ask for Angel.
Benton Family Fun
William helped me to replace my children's mattress quickly easily and with such kindness and caring that it really impressed me. Thank you so much William for making my experience a breeze!
Dawn Sleight
The customer service is amazing. My husband an i bought a bed a month ago, my husband couldn't get a good nights sleep on it because it was too soft ( i got the soft). So today we went back in so he could find the firmness that was better for him. It was a wonderful experience, no pressure, lots of understanding and very helpful staff. We also bought a bed for our youngest because of the service and the sales both are amazing.
Blake Jones
Stopped in to look, not sure what I was looking for but sales manager John was a great help. Recommended a great mattress and got an awesome deal. Highly recommend him. He's a great people person too, which made it that much easier.
Alex Valenzuela
As easy as 1 2 3 I was told to purchase a bed. John showed me the process and how easy it was to select my new bed and adjustable base. Got some great sheets and pillows too. Financing option with the 0% was perfect. I suggest anyone needing a new bed to go and see John at the Taylorsville store.
Toni Ford
John was awesome and great to work with. He helped in finding me a new mattress that would fit my needs at an affordable price. I also got the sheet/pillow set and boy am I excited. Thank you John for an excellent experience.
Liseth Anciani
William at West Jordan Store was really nice, fast and gave us good deal, I just came in to look the price and I come out with 2 mattress for my kids with good price with delivery. Thank you.
Saumolia Pearson
Bill was great and an easy transition from the time I arrived and left. I will have my daughter go there and get a mattress and I especially told her to go see Bill. He’s the man 🙌 …
Yuh_Boi_Sol
John was thee man. He hooked me and my roommate up with some great mattresses while we were in the process of moving. He made the experience an excellent one and I would definitely recommend mattress firm to anyone that is in need of a nice mattress and some good ole customer service.
Jami Clayton
Fantastic service and extremely helpful. Our amazing saleswoman Roni Lee didn’t try to up sale us and took the time with us to be sure we were looking for the best bed’s to fit our medical need’s. She was very sweet and personable with a phenomenal personality to suit! Keep up the great work Mattress Firm I will definitely be recommending you to all my family and friends.
Marino Martinez
Bill was amazing in helping me find a new mattress. He was very informative and made sure we were finding what would work best for my needs and budget. Would highly recommend.
Chad lamb
Bill Carlson did a great job finding us the mattress we needed. He wasnt pushy and didnt try to sell us something we did not want. If you are looking for a great experience buying a mattress go see Bill.
Nicole Campolucci
Went in to buy a mattress I saw online. I showed it to the sales associate, Bill, and he immediately walked me over to the mattress so I could try it out. There was no haggling, he didn’t try to pressure/upsell me, or any of that nonsense. He recognized that I came in knowing what I wanted and respected that. THIS is the kind of service that makes me return to places.
Heather Page
We just had the most excellent service from Angel. He assisted us in buying a split king adjustable vibrating bed. We have very different tastes in mattresses and he helped us pinpoint the best beds for us. Thanks Angel for your awesome service!!
queen itza
My husband and I went in to buy 2 mattresses for our girls. As soon as we walked it we were helped. No pressure from them to buy something expensive.
John was amazing!! He gave us an amazing deal and after we left he called/texted us to let us know that he had made a mistake on the order, which had been fixed and we even received a refund!!
Worth every penny....
Phillip Lyons (Phillip Fry)
Well I had a great experience. First time ever buying a new bed. John was very friendly and professional. Was very comfortable with my the experience and they didn't mind when I came in and laid on every mattress.... Lol... Got a great deal. Save hundreds for what I got...
Samantha Wilkinson
Great service, easy process, the manager of this store is amazing and makes sure that you have a wonderful experience. 😊 …
Susan Roubian Plouzek
Cathy Hoffman was amazing with us. Friendly, personable, and knowledgeable. Helped us to get a great deal and didn’t try to up sell us. She really made our experience great. Beyond that, the store was clean with lots of options to choose from.
Shelly Jones
So Friendly!
John was so informative, and friendly. He lead us right to what we wanted and answered all of our questions without rush and gave us plenty of space to let us make our own decisions so we didn't feel rushed. Made a few jokes and thanked us for coming in especially on a Friday night. Great service, great products. If you feel intimidated by Mattress Outlets, give this one a go, they know what good customer service is.
Kujin James
Bill Carlson & Brady Howell awesome service done in less then 10 min and understood my situation and did not try to up sell me. Great experience. Straight and too the point.
JEFF WILLIS
Went to the Taylorsville store to purchase a mattress and adjustable bed for our elderly uncle. The salesperson was very helpful and even set it up so that we can pick everything up in Idaho close to where he lives. This is our second purchase from Mattress Firm and will not be our last.
Marjorie Talcott
I had a great experience at the Taylorsville location. John was knowledgable and seemed truly happy to help us find the right mattress for our issues and budget. He had a good sense of humor, and made sure he got us every discount possible. Highly recommend this mattress firm location!!
John Harshman
Great experience! Very happy & satisfied with the service & the deal I got!🙂 …
Jabbar Dailey
Karman was very helpful and had great knowledge on the mattress that was best for me. I greatly appreciate his patience and time. He did a outstanding job. I recommend his store in slc ut.5400 s and redwood
david mariani
Bill helped us pick our mattress. He was incredibly knowledgeable of all things mattress and helped guide us to the right fit for us. Thanks
Allie Gee
We called ahead prior to actually going into the store, and already the service was very friendly and very professional. When we finally went in, we were promptly greeted. I cannot stress enough how nice they were. They were quick, professional, and gave us a really, really great deal. 10/10 would recommend every time.
Keith Raab
Angel was absolutely awesome! We went in just thinking we'd look but thanks to their Black Friday sales and 72 month 0% interest financing, we just upgraded our memory foam single adjustable base to a split king tempurpedic bed with cooling technology. What a wonderful experience and also A FANTASTIC time to buy! We saved LOTS due to Black Friday Sales!
Now my wife and I will be able to each have our own bed settings which was why we initially went in. Sometimes I would want to sleep in zero G and she'd want it flat or vice versa.
Thank you so much Angel!
gwendolyn gallegos
It's was great I told them exactly what I was looking for they got it for me and I was done in about 10 minutes very nice. Thank you!
Marcello Saroli
Bill was great with my two kids got us a great deal and we were out of there so fast. I would go back to him for my next bed and hope to see him again soon
Tiffani W
John was wonderful. We came in just after his associate went to lunch and he was with a customer. However, he checked in with us while my husband and I took the time to find the right mattress for us. Then, as soon as he finished with his current customer, he came right to us, made sure we had everything we needed and had us out the door in about 15 minutes at most. This is my 2nd time buying from this particular store and have been well taken care of each time.
Alex
Recently stopped by Mattress Firm to check out a new bed. Greeted by John immediately which was refreshing last place waited for some time before I was acknowledged.
John told me about the sale and everything Mattress firm had to offer.
John took the time to fit me to the right mattress for me and answered all my questions. John is very knowledgeable and patient as I had many questions. I am looking forward to sleeping on my new mattress on an adjustable base.
Anyone looking for a new bed you owe it to yourself to go see John at Mattress Firm.
THANK YOU JOHN.
Nixon Korok
We are really satisify and love the customer service t we received from the employee( Angel) when we purchased from the store at Taylorsville. The way we got treated by him and all the hard works he did to help us, making us wanting to go back there for more to purchase. We highly recommend his hard work and great work. Thanks Angel for making your customers happy!
Ti'Shai Rollins
My girlfriend and I recently moved here from CT and this was the first mattress firm we went to. Never experienced the franchise before but we needed to browse for our new apartment. As soon as we entered the store, Ryan was hands on in our shopping experience. He explained everything to us without being too pushy. We could tell he wasn’t being attentive just because of his commission. And unlike other furniture stores we went to, he even explained the financing/leasing processes without leaving out the fine print. We made sure to come back and give this location our money. I would recommend these guys to anyone!
Mitch Haycock
Highly impressed with Ryan & John with the knowledge of beds. Our purchase was excellent. The delivery team was very clean, "careful", and professional. Have enjoyed our Chattam & Wells bed for over a week now.... HEAVEN! Thanks Ryan!
Natalie Crow
I went in the store for a new mattress. I was only there for about 20-30 min. It was a very quick and smooth purchase. Then went to the warehouse to pick it up and they loaded it for me. The mattress is amazing, soft and loved already. Thanks John for your help!!!
Virginia Padilla
John McCain worked with me on purchasing a bed. He was wonderful, very pleasant an all around nice man. He was patient and explained everything I needed to know. I will recommend him to others.
Kendall Roberts
Ryan helped me pick out a mattress and he wasn't pushy, he was very pleasant and knowledgeable. I would recommend going to this store in Salt Lake area. I did however find the same mattress for 200 dollars less on Tulos website, so I called the store and Ryan happily matched the price. That's outstanding service.
Dixie Brown
We had a really great experience at this Mattress Firm store. We had been shopping for a mattress for a while. They helped us find the perfect one. They also made the experience fun for our kids.
kyler jackson
I highly recommend this place! Bill Carlson was really awesome and! I found the bed that I liked! I highly recommend if anyone needs a new mattress go see bill because he will hook you up with a really great deal!
Meggie Wardell
I ordered a mattress and the driver failed to call both numbers I had left him. I gave two numbers because I knew there was a possibility on the delivery date that I would be unreachable because I was at work, so I left my boyfriend's number as well. Of course I could not pick up my phone on the delivery date and the driver did not call the other number and they did not deliver the mattress. I was frustrated with the poor organization and the quality of service and I told myself I would never use their services or products again. I told my sales rep, Rory who sold me the mattress and he offered my a nicer mattress without any additional cost due to the inconvenience. Rory, you were lovely company and I am astounded by your work ethic. You went above and beyond with me. I am sorry it has taken me so long to write this review for you, but I have not forgotten the exceptional service you gave me. I won't shy away from you when the time comes to buy another mattress. You've earned my customer loyalty. Thank you.
Aaron Tuia
Bill was a great help & really went out of his way to help me figure out what I needed at the right price. Definitely Happy with my purchase.
Marilyn Parry
My sales person was very caring and made sure we found the best fit. He worked with me to find a price I could afford that would take care of my medical needs. It was an amazing experience.
Valeri Bradshaw
John was a great sales associate that met us quickly as we walked in the door. He gave us an intro to the store and how it's set up and then gave us space to shop around but was available to answer any and all questions we had. I would recommend the Taylorsville store and John for any mattress purchase. We weren't up sold into anything we didn't want or need and got a really great deal.
Scott Bradshaw
I went here with my wife this evening, looking for a great bed for a great deal. I got that and more. John McCain (not that John McCain, lol) was so great to our family, patient with our kids, and knowledgeable about their beds. I loved how quick and painless the sales process was, and we were very grateful that we weren't upsold on anything useless. John truly did everything he could to keep us under budget and make sure we were happy. I recommend the Taylorsville Mattress Firm 100%. The staff makes this store special. If you're looking, stop in. You'll be glad you did.
Benjamin Vito
This location is staffed by very knowledgeable and polite people. They give you the information you need to make a good decision, but are very low pressure. They get you set up so that you know your way around the store, but will then let you run around and try beds. They'll be as hands on as you need, but won't pressure into making a decision faster than you need to.
They also will deliver the new mattress and will dispose of your old mattress.
Gage Gotti
Bill’s presentation was astounding. He pulls up, LISTENS, then gives you your options. No pushy salesman tactics. I felt he actually cared, and has a very knowledgeable mind when it comes to this. It wasn’t what he said, it’s his character that sells it. Thanks Bill. I got what I needed.
D Jones
Great place to shop! Bill was very knowledgeable and helpful.
Daniel Platt
Staff was very friendly, knowledgeable, and helpful in choosing a new mattress
Debra Davies
Bill Carlson was our sleep expert. He did a great job taking care of all our needs and he educated us also. We are so looking forward to our new mattress and base!
Mary Uluave
My husband and I went to the Taylorsville location last night. We immediately got greeted by John. He gave us a few tip and we proceeded to check out the HUGE selection of mattress. Once we decided which one we wanted,he gave us all the details step by step, with NO pressure. I would definitely recommend going to this location and if your looking for excellent customer service, ask for John M.
Marianne Johnson
We had a great experience buying this mattress. It was quick and painless. He really listened to us and we also got a great deal.
Jake Warden
John was incredibly helpful but not overwhelming with a pressure to buy. I went around trying multiple mattresses and asked many questions. All of them were answered and I walked out a very happy customer with a mattress on the way!
Marilin Carranza
Bill gave an excellent customer service. He was very patient and listened to our needs. He is beyond expectations. Thank you!
edgewise67
Great service. Quick and friendly. Good price great quality choices.
Sandra G
A few weeks ago, my husband and I were pricing out mattresses. We were given a quote by Ryan, and returned today to buy the Mattress. The quote was honored without hesitation by the store manager. We saved over $1,200.00!
Very friendly manangement, and great sales people who are very knowledgeable about the products they sell.
As a side note, a few days after delivery of the mattress and box springs, we discovered that the regular sized ones are too tall. We went in to exchange them for low profile ones. They rememvered us, and we were able to make the exchange with no hassle.
I woukd definitely recommend them!
The mechanic 1992
Bill was awesome to work with. He really knew his information and was willing to listen to what we were looking for. Bill was honest and funny! Bill was a very good salesman!
Matt Cox
The store manager went above and beyond expectations to ensure we were happy with our purchase. We had a hard time finding a good fit, but we took full advantage of the return policy and we finally found a mattress that is comfortable for us.
Jayden Hammond
I’d like to thank Sean for the great customer service. Walked in the door and he was there to help me get in and out quick. Great deals and prices at mattress firm. I would recommend to anyone looking for great customer service and product.
Bonne Sargent
The sales associate, John McCain, was very knowledgeable and helpful. No hard sell or intimidation. Very pleasant and easy to talk and do business with. I'm very satisfied with my purchasing experience.
Sarah Cramer
I purchased a bed here today from John. He was very helpful, knowledgeable, and friendly. I was worried going into a place like this that I would be pressured by the sales people but there was zero pressure whatsoever from John. I definitely recommend this place, and know when I need another bed in the future that I’ll come back!
Sheri Nemelka
William was knowledgeable and emotionally intelligent. He didn’t give me more info than I wanted
Gage Pomikala
John and Ryan couldn't have been better to help me find a bed. They made the process of buying a bed comfortable and pleasant and the pricing here is amazing. If you have a chance to check them out I would recommend them very highly.
Ike Seamans
Bo and John were some of the most professional salesmen I've met in a long time. Fantastic deals with excellent help?!? YES! Couldn't ask for a better experience and will definitely reccomend all friends and family here.
Matthew Jones
In and Out.
John was very friendly and helped us find exactly what we needed for our guest bedroom. On top of the quick and friendly service he gave us 50$ off had us in and out the door in less than 20 minutes.
Sharon Wood
Chuck was awesome! He patiently listened to my sleep concerns--hip pain and acid reflux. He then explained how his products can help me. I am so excited. I can't wait for my bed to arrive.
Mckenzie Baker
Absolutely loved our experience at the Taylorsville mattress firm. If your looking for a new mattress go there! And Sean was pretty awesome, no pressure from him and he got us an awesome deal!
Josh B
John was very patient and helpful with all of our needs. We ended up getting a awesome deal and couldn’t of done it with out him! Definitely will be returning in further and referring friends and family.
Josue Funes
Bill was extremely helpful, very out going, understanding and fun to do business with. Happy with my purchase also! He also gets you the possible prices ;) thank you
Tyler Page
Angel was very knowledgeable and helped me find a mattress that I am very happy about in just a few minutes. He even offered to help me move it if I couldn’t find help! If you’re like me and don’t really know what you’re looking for he is the person to go see.
Chloe Fry Couch
Enrique helped me choose my mattress and it was a wonderful experience!! Very friendly and knowledgeable, and I am now sleeping comfortably :)
Vanessa North
John was amazing! He found the perfect mattress for us and was very knowledgeable! We will refer people to see him for a new mattress! Thank you! (:
Liz H
Angel created such a warm atmosphere and made us comfortable during the process of mattress shopping. We walked out with a great deal and would recommend to this location to anyone. Thank you!
Brad Allen
John is very great to work with. Helped us out and several members of our family. No matter where you live, if you want great service and an all around great experience, visit with John. Definitely 5-Star!! Thank you!
Carole E Jakeman
This was a good experience. I was able to get all I needed in less than an hour, including getting the delivery set up. I would recommend this store and staff without a doubt. Very nice, efficient, and professional.
Ronaldo Giron
Me and my husband Manny went today and purchase a mattress the sales person John McCain was great friendly and professional. Great employee keep up your positive attitude
Katherine
This location is great! We have come here multiple times for purchases and always have been helped quickly and John is very Knowledgeable was able assist me with my account so we could buy new beds for the kids. Great place to go.
Tim Mattson
Ryan and John what a great couple of guys they are. Made the whole “dreaded” buying a mattress experience super easy and fun . Thank you Ryan and John.... mattress firm has my business .
Chelsey Kerr
Called about warranty on adjustable base. Bill handled the call like a pro. He really wanted to assist me with getting me the correct information.
Maria Dixon
Purchased a mattress and adjustable frame several months ago. Best money i ever spent! I had back surgery a couple years ago and a new bed has changed my life. Thank you!
Khamsy Keovilayphone
Angle and John were awesome! We are very excited to own a tempurpedic mattress. We really appreciate the level of service we received here.
Ryan Amy Walton
Angel stayed late to make sure we selected the best bed for us. Definitely had a great mattress buying experience.
matt harris
John did an amazing job finding my wife and I the perfect bed. Very relaxed experience and no hassle. Very informative and kind. Thank you Mattress Firm and John!
Maya Vazquez
Angel gave Excellent customer service!!! He was very personable and knowledgable with helped us make our decision easy after price shopping at other places! I would recommend this store for the best customer service and quality of products!
Shay Longson
Mr Bill was extremely helpful, very out going, understanding and fun to do business with. We havent slept this good in years! He also gets you the possible prices! thank you!
Kimberly Brightman
Had heard ads on radio about saving money with Matress Firm. Located Taylorsville building. They are friendly, knowledgable, and fair with pricing both for product and set up. Ask for John, sales member, he treats you with total respect.Refreshing
Heidi Moffitt
Seriously the greatest people at this store. I didn't want to leave could have talked to the associates all day. So informative, patient, & beyond nice. I will go nowhere else ever again. Thank you so much Matress Firm!!
Christina Aupperle
John was wonderful and pleasant with my purchase. Received a spectacular deal on a new mattress. Will shop here in future. Thank you so much.
Nick Allen
Great customer service! Carolee Griffin was very helpfull getting us the new mattress we were looking for! Very clean/followed Covid protocol!
Ash Marie
Bill was so extremely patient and helpful.
TJ Revas
Angel was fantastic, he's such a great person to work with. He is super knowledgeable and funny! Very relatable and makes you feel comfortable with what you are purchasing.
Adrina Barela
Our experience was fantastic! The rep we worked with, Ryan, was very knowledgeable and considerate of what we needed for our sleeping health and budget. No pressure whatsoever and made the process SO easy and transparent! Thank you!!
Russell Kidd
Angel took great care of me. He was fair and honest, and worked to get me the best deal possible within my budget. I highly recommend!
Travis Hamilton
Carolee was great help at the Taylorsville store. She opened up early for me and my kids. Was very helpful. She even thanked my my kids for using the foot protector.
Logan Beard
Had a great experience here last week, the sales staff were really easy going, we never felt under pressure to buy. We’re really happy with our purchase, and we’d recommend anyone to shop here. The 0% interest rate was the cherry on top!
Ashlee Nemelka
Amazing experiance buying a matress here today! Thank you Sean for the great customer service and help. So happy for making it a great purchase.
Melissa Aaron
Great experience shopping here. No pressure and very informative. Have to say, we didn't end up buying a bed, but walked out with a smile nonetheless, and the gentlemen were awesome and friendly.
Braeden Jolley
Highly recommend this place! Great deal and phenomenal staff! Don't push to sell you the most expensive matress but will help you find the perfect matress in your budget. And there great to just talk to!
Ana Alcala
The customer agent was so kind and genuine. She helped us pick a martes that fit out needs
Myanmor
The service at this location is excellent. No pressure, very friendly and accommodating, and helped me with all my questions. You feel like you are a friend with the employees, not a customer. Highly recommended! Mike and John did an excellent job.
Anthony Mills
Maggie was great and helped us find a mattress that would work for us both!
Charlotte Mason
Bill was great!! We needed our mattress fast and he got it done. Great customer service!! Thanks 😊 …
A. Smith
Nathan at the Redwood store was not only brilliant but a breath of fresh air. I hate salesmen, but he has a great personality and I really enjoyed my experience in doing something I don't really like to do.... spend money!
I very much recommend going here.
Michael Drazan
Great mattress. We got the one we wanted that fit our budget. Couldn't be happier with the sale going on with labor day. Only minor complaint is I wish I could've gotten it sooner.
BRANDY Grim
I need a boxspring at the last minute and I called while I was walking into the gym which is in the same parking lot and I was told that they would hold one for me and gave me the price. When I went in they were assisting another customer but they still greeted me and assisted with the boxspring fairly quickly. Highly recommended
Agnes Masima
Angel was the best person to help us look for a new bed especially being newlyweds 👌🏽 I highly recommend that everyone should go to Mattress Firm to make their new purchase! …
Donna Squier
The sales associate, Lisa, was very friendly and helpful answering all of our questions and helping us find the right pick. The pillows they have to offer are some of the best I've tried!
Kennedy Taylor
Came in looking for a mattress topper and Bill was extremely helpful in answering questions and educating me on what to look for! Awesome service!
Lisa Carbine
Love this location! I've bought 3 mattress sets from John and I couldn't be happier. Great, friendly service! Totally recommend for your mattress purchases!!
Hailee Catherine
Bob thank you for taking such great care of me, I never thought buying a mattress would be such a great experience!
Melissa Bone
The customer service was amazing, the guy wanted to find the best fit for us and our sleeping needs. I will definitely go back!
GrumpyDadStreaming
John was great! It was a great, personable experience. He knew exactly what we were looking for and knew everything about the mattress. I am extremely pleased
chris hurley
Staff was friendly and speedy. Helped us find beds for my wife, daughter, and I that was in our price range and we were in and out pretty fast.
rodger Hacker
Very very happy with my salesperson. I'm very excited to get my bed set up on the 23rd. Again...very happy.. now ask me on the 24th if I'm as happy with delivery.
Shua Bodily
Excellent customer service. Extensive knowledge of merchandise. I will be returning for any other bed related needs and recommending to all.
Henry Ng
If you ever need a starting point to buy a bed, I would start here. They helped me to figure out how firm a mattress I needed as well as a good price range.
Darryl Billings
Mr. Carlson very friendly and professional will definitely return for all my mattress needs. Thank you Bill Carlson.😎 …
julian alexander
Purchased a mattress, box spring and adjustable frame. John helped us find exactly what we were looking for super fast. Thank you!
Austin Elliott
Bill C. was great to work with. It was a good bed shopping experience.
Ian Cameron
Very knowledgeable staff. Salesperson was not pushy and made me feel comfortable during the process.
Breena Green
John was super awesome!! His customer service is outstanding, and helped us find the best bed that would help my husband and I. Thank you so much!!
tracy turnidge
The staff was so nice and when I felt bad about trying it a mattress with covid and all he assured me it was fine. Dayne never tried to up sale me.
Kevin Nguyen
The employee was really nice and help us with our mattress selection and he made it fun experience.
Vince B
Excellent service and personal attention without feeling pushed into buying anything! Great store and great employees!!
Sammie Searcy
Jill was absolutely fantastic helping my mom get a purple mattress! She is quite excited to have a pain free night of sleep!
Leah Freeman
Ryan was great to work with. Very friendly and helpful with all of our questions. Thanks so much for our new bed!
Crypto Econ
John was a great salesman and let us view the mattresses without hovering. John gave us an even better deal than expected
KJ Swider
John is the most helpful and kind salesman I've ever met!!! He listened without pushing and got me exactly what I needed. Thank you so much John!!!
Samuel Hales
John was super fun and showed us how to use our adjustable base. No pressure for the sale and gave us excellent recommendations.
Tristan Spainhower
Bill is an excellent salesman and helped me get exactly what i wanted with no hassle and he also has a very open mindset to help the customers
Amberlynn Boren
John was very knowledgeable and funny. We really enjoyed our experience and happy with our purchase. Thank you!
Joseph Arico
We had a great experience with the Taylorsville location. Cathy was fantastic. Very knowledgeable and helped us make the best choice for us.
Kevin Hiseman
Nice and knowledgeable, I got a California King for a great price with a free adjustable Base. I am very happy Thanks Again John and Ryan
Kim Roberts
Nathan is fantastic! That's frank, alpha, November, tango, alpha, Sierra, tango, India, Charlie!! He is such a good sport, and was able to answer all the questions I could come up with. Definitely recommend working with him!
Chris Eckard
Kamren and chuck are the best they help me get an awesome bed for a really good price and I am totally happy camper thank you
Anthony Page
We just purchased an awesome bed from Angel. He was so knowledgeable and awesome to work with. Thanks for your help.
heather matthis
AMAZING!! so super nice and helpful! couldn’t have asked for a better experience
Janet Woolley
Thomas was great from the minute we walked into Mattress Firm until we left.
Adam Aupperle
Came in, john the guy working there helped us get a new mattress with a free adjustable base for a great price quickly and easily thank you mattress firm
kyla funk
Great experience! Sales guy was great to work with and answered all my questions
Hoel XD
If you are shopping at this location make sure it’s with Angel! He is super helpful and super nice! He made my shopping experience great! He’ll make sure you are taken care of!
Brad Loveland
great customer service, very nice and professional. had me sold on my new mattress the employees name was angel
Lisa
Bill offer great customer service and was very knowledgeable about the products. An overall great experience! Thank you!
Mauricio Tovar
Great service from Angel, very helpfull and kind. Helps you find exactly what you are looking for without the pressure on having to buy like other places. Will definitely recommend my family and friends 😁 …
Tim McClure
Carolee was awesome! Took me through a process to find out what is right for me to find the perfect bed. Thanks so much!
Ricky Spanish
The gentleman there was great.
UndergroundKing 1990
Best mattress customer service by John Helped me get a nice bed for myself highly recommend.
Priscilla Allen
Very nice experience in Taylorsville store. No pressure at all.
Christian Oceguera
Second time buying a mattress here, great service i 100 percent recommend, thank you Bill for your help
Trevor Logan
Great product and great associate. Make sure you visit Mr John McCain for an enjoyable experience with some laughs as well.
Susan Flores
Bill was very helpful and informative. I felt comfortable and under no pressure during the process.
Matthew R
All went well. We were shown a couple of appropriate mattresses and we chose one. Delivery went well too.
Dusti Kae
Super fast, easy, experience! Great quality mattress, knowledgeable sales man, and didn’t take all day.
jordanfailsepic
the lady who works there was very helpful and my beds so comfortable i dont wanna get off it.
Andrew Garibay
Went in after going to 3 different stores looking for a new mattress, they had the best price and they threw in an adjustable base with the mattress, made the other 3 stores look mediocre compared this stores great service and prices.
Ian F
Angel was super awesome, he was very knowledgeable and answered every question we had for him. Thank you Angel for your help and your kindness.
John Legocki
The employees there were very helpful. She just asked a couple questions and found the right bed for me.
lobo buriel
Guy there was chill and hilarious lmao. Really helped me out with choosing my mattress. Will definitely recommend friends and family.
amir kabir
Had a great customer service experience with Ronnie. She was very helpful and answered all of our questions in detail.
dave atencio
The woman that help me was great no pressure she walked through all my options with me very patient and help me get the best deal for my buck
javier lopez garcia
Amazing experience, John scheduled the delivery for the next day, thanks for this favor, i recommend this bussiness, they have great attention, no presure and excellent price.
Sarah Sacry
John at the Taylorsville location is funny, personable, and knowledgeable. Thank you so much for your help. I love my new bed!!
Lien Nguyen
Great customer service! John was extremely helpful and friendly. Prices are also very affordable and they have a great slection.
Jon Mills
The gentleman they're were very professional an very informative an really very pleasant to deal with would recommend this place to any one looking for a great bed an a good deal. Thank you
Sally Benson
It was easy to get a great mattress. Very friendly staff. Thanks!
Jessica Krepps (SNAFU_26)
John and Ryan we're great to work with. John was very helpful and made the entire process less stressful.
Angela Kirby
John was enormously helpful and kind. I finally get to have a good night's sleep without pressure or worries. Thank you!!
Ginger Montoya
We were very happy with our purchase and the rep
Explained everything very well.
Shelby Entwistle
John was so helpful & really easy to talk to. Didn’t feel pressured about anything & he gave us some good advice.
Spencer Mather
The staff was friendly, able to answer my questions, and gave some helpful advice. They have 4 sales a year if you're looking for a good deal
marsha ramsey
John was very helpful and was very nice and respectable. Definately go there ti purchase your next bed
Haylee Hinton
Angel was amazing. Had a great conversation and great customer service. Thanks for taking care of us today!!
Stacey Street
Great selection! John was awesome to work with and while I didn't buy from there, I'd still recommend on the selection and service.
Mallory Dye
Got exactly what we needed for a wonderful price thanks to Bill. Great experience.
Mike Woloschuk
Staff was courteous, attentive to my requirements and professional. Great experience!
Roni Lee
Very clean store. Wore protective mask to observe covid 19. I would recommend to anyone.
Brian Bentley
Angel Castillo was incredibly helpful and patient. I couldn't have asked for a better experience.
Natalee Gomez
John was very helpful and friendly! We would recommend buying from him and would shop there again-
Brian Gull
Carolee is awesome! Great customer service! Lots of options to choose from.
Bryan D
Great service. Helped us pick out a bed that was just what we were looking for.
Liz
Great experience. Answered all our questions, gave us space to discuss and make a decision. Lots of options to choose from.
Tysin Pettley
The lady was nice, helpful and gave good Insight on the products.
Spencer
The staff here is very knowledgeable and nice. No pressure and a delight to work with.
Cindy christensen
Angel was the perfect sales guy. He is very people friendly
Angela Hess
Warehouse is terrible. Angelo and John fixed the problem timely and efficiently and I really appreciate it.
Beckie Hermansen
Amazing and the customer service was superior!!!
Jake Shelley
John was great and helped me get a really good deal.
Rhonda Lyons
Great service, bought the best mattress for us!
Matthew Miskol
Angel was very helpful and played with our son , Super nice guy ! Thanks man !
R K
Quick and easy, just have to push it a bit without hearing all the sales pitch stuff.
Josue Baltierrez
Fast & excellent customer service
Would definitely recommend
Bailey Brooks
Great experience John was fantastic and kind. Very quick process.
Kirk Mcdougal
Bill was attentive, Knowledgeable, and easy to work with.
Clifton Paskett
Great service from Cameron today. Helped me get what I needed done FAST!!!!!
Rachelle Drake
The sales people were not pushy, were very knowledgeable and helpful.
Rachel Williams
Excellent service, John was very helpful and nice. Will buy from there again.
john g. smith jr.
Very friendy, knowledge about your products. I would deal with my contact anytime.
Nathon Kolman
Cash the employee was very helpful and polite would definitely recommend
Connie Fondren
I was very happy with John. He was professional and knowledgeable.
Mary Vela
The Gentleman was very polite very professional and very helpful great place to shop
J R
Bill was very helpful and knowledgeable and friendly..
Jordan Adams
Angel was a great help! Amazing costumer service!
Laurence Cook
John is the man! Great customer service, great deals, great experience!
Bean Jensen
5 star service all the way !! No pressure to buy anything, and great customer service to answer questions.
Diana Thurston
Great service. Knowledgeable.
Robert Anderson
Bill
Worked very hard to get us what we needed
Don Bee
No pressure, friendly service and great choice of mattresses.
Ken Case
It was fine good salesperson, good service good price
Primavera Hamilton
Excellent service would come back angel is great
gopoe Gaming
It was good I bought a bed there
Renee Lynn
Friendly knowledgeable staff. Quality craftsmanship.
Heather Haller
Great experience! No pressure, good customer service.
Ron Nielsen
Every thing went exactly as I would want it to.
solarplexus
Good experience
Uk Le
Great guys and great place, Kids had fun.
Luis Mendez
Angel was a big help thanks too him
M Loca
Fast, knew exactly what I needed. Friendly staff.
Jaime McDermott
Fast, friendly, and great price.
Ida Garcia
Great customer service no pressure to buy
Sharon Piech
Fantastic and quick service! Thank you!!
Kevin Powell
They really knew there stuff !
Tim Mcgauley
Unreal service, these guys are beauties!
Mx. Alysia LeFevre Lopez de Martinez (Alle)
Went above and beyond to provide good service.
Janie Kingston
Very accommodating and friendly!
Lee Steed
The staff was very friendly and informative
Ashley Blair
Easiest buying experience ever.
Krystin Elder
Super helpful staff!
David King
Price
michael thawng
Expensive
Maggie Ellis
Excellent and knowledgeable
Anto
Very friendly
Theresa Pedersen
Friendly sales agent , nice selection
Debra Conway
Very friendly and accommodating.
D Connor
The sales guy Cash was great, Way above average.Made us feel
Welcome.
We have not received our mattress yet so we'll see how it goes with our next review.
Patrice Powell
Great experience. Shopping for a mattress for my 89 yo mother. She was treated with kindness & respect. This was our first stop but it ended up being the only stop. Mattress will be delivered Monday. She is so excited! The store manager Cash was excellent and a great asset to the Mattress Firm team. Will definitely refer friends/family.
Semisi Latu
there customer service is excellent I have now bought 2 beds from them absolutely happy!!!!
Brandy Zabierek
Walked in and was immediately greeted by Bill who was very helpful in locating the right mattress for my husband Joshua and I. We found one after talking with Bill, whom was very knowledgeable in all the different mattresses. Next day shipping was an added benefit. I highly recommend coming in and speaking with Bill if you’re in the market for a new bed. He takes into consideration price point and mattress firmness/softness. He will find something that’s right for you!
Alexander Michel
Dupree is an awesome guy and found me the perfect mattress for my murphy bed set up! He will maximize your comfort to budget ratio garunteed.😎 …
Sonia Pimentel
(Translation) Excellent service and customer service I am super happy to choose that location and the manager is bilingual that is even more excellent thanks Angel for being super attentive with customers and helping us in everything thanks for the excellent service
(Original)
Excelente servicio y atención al cliente estoy súper feliz de aver elegido esa localidad y el manager es bilingüe eso es más excelente todavía gracias Angel por ser súper atento con los clientes y ayudarnos en todo gracias por el excelente servicio
Gustavo Sousa
(Translation) Super friendly Ángel Castillo speaks Spanish and advises you honestly and with a lot of professionalism !!! Very grateful to him!!!
(Original)
Ángel castillo súper amable habla español y te aconseja con honestidad y con mucha profesionalidad !!! Muy agradecido con el !!!
Laura Fernandez
(Translation) Excellent service, Angel had a very good customer service.
(Original)
Excelente servicio, Angel tuvo una muy buena atención al cliente.
Jose Pernia
(Translation) Excellent prices and extraordinary customer service.
(Original)
Excelentes precios y una extraordinaria atencion al cliente ..
Joe Moe
Steven Radziewicz
Laumei Laumei
Bradley Case
Stacy Jones